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Discussed on different analytical models and their application including SWOT, Porters’ five forces model, PESTEL analysis, Bowman’s Strategy Clock, Ansoff matrix Fishbone theory, BCG growth matrix, GE matrix. then critically evaluated porter's five forces in strategic management. Azizul Mostafa Anas
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Table of Contents
1.0 Introduction.........................................................................................................................1
1.1 Imperativeness of Model in strategic Management...................................................................2
1.2 How might models help senior managers deal with the challenges facing them?................3
1.3 Different Models used in strategic management: A General Discussion on Models...............3
2.0 Description..........................................................................................................................7
3.0 Porters’ Five forces Model: An Evaluation...............................................................................9
3.1 Strengths and Uses of Porter’s five forces model....................................................................10
3.2 Some core benefits of Porters model........................................................................................13
3.3 Learning for Executives can learn from Porter’s Model..........................................................14
3.4 Weakness or Drawbacks of Porter’s Model..............................................................................16
3.5 Major Weakness of Porter’s five forces.....................................................................................17
3.5.1 Buyers, competitors and suppliers are separated in terms of competition....................19
4.0 Conclusion.............................................................................................................................20
5.0 Bibliography...........................................................................................................................21
6.0 Appendices............................................................................................................................25
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1.0 Introduction
The world is becoming a global village day by day where technological breakthrough,
extensive competition, standard of living, changing tastes and preferences, emergence
of new market continuously shaping the business activities. Effective and fruitful
strategic management decisions can give a company stable playing ground in this
competitive market. Lack of strategic decision can make a company out of the market
and hampers its goal and objective attainment. So to compete and survive in this
competitive market an organization must have to draw several strategies which can be
covered by using different strategic analytical models. First, the writer will illuminate why
models are so commonly used in strategic management focusing on- how might models
help senior managers deal with the challenges facing them, and Can the use of models
actually perk up decision-making. Then, he will briefly illustrate and explain Porter’s five
factors Model.
1.1 Imperativeness of Model in strategic Management
A corporation needs to have this information in order to identify a need it can fulfill via its
corporate mission. Models work as a mirror for the managers where managers get the
idea about their business situation, internal and external environment, its market
position, probable threats, its success stimuli etc. These models help the managers to
match between an organization’s environment and its strategy, structure, and processes
that has positive effects on the organization’s performance. As the world’s environment
becomes increasingly complex and changing, these models are used by today’s
corporation as one way to know about the environment where it is operating. Hannagan
(2005), stated that, models help a manager to be informed about the different situation
of its business compared to its competitors and take further effective initiatives to solve
the problem if any. Company can use models to know about its strategic business units.
Models are mainly used for better planning, analyzing strategies, for plans and
organizing recourses for the company. In operating, a business company has to face
different challenges like product management, environmental issues, industry rivalry,
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management of market share, growth etc. Moreover, models help to make an analytical
presentation of these challenges and keep informed about the continuous market
position of the organization. It can also evaluate its business performance with the help
of these models and implement the strategy related to the problem or opportunities. By
using models, managers can foresee future and can take long-term decisions (Griffin,
2008).Consistent with the importance of strategic management is the importance of
staying informed on demographic, cultural, and political changes that affect a
corporation’s business around the world. It mainly helps to have information on the
corporation’s structure, culture, and resources.
1.2 How might models help senior managers deal with the challenges facing
them?
Models help senior managers deal with the challenges facing them by-
Consistently providing information about the market scenario, competitors’
actions and reactions, strategic business units etc
Guiding the organizational objectives, missions and visions by providing
feedback related to the previously established strategy
Helping managers in deciding which decision should be taken regarding which
issues,
Integrating the market information to formulate a long term strategy
Suggesting decision makers which knowledge is essential for successful analysis
Communicating the analytical result of all the products in respect to the
competitors
Developing the problem solving strategy to respond quickly to the changing
nature of the market and environment
In operating a business, managers have to continuously grab information in taking
effective and strategic decision, whereas models help the managers by providing
credible and up-to-date information about the market. Models work as a guideline in
clearly identifying the strength and weakness of a firm, as well as make out and
determine the position of the corporation in the competition (Dyer and Singh,
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1998).These models helps managers in taking instant and continuous decision
regarding the business portfolio of the corporation. Sometimes models can be
incorporated with other models to get improved and constructive information as some
models focuses on narrow features.
1.3 Different Models used in strategic management: A General Discussion on
Models
Here in this part the writer would like to talk about different model used in strategic
management for decision-making. It is known that, every model has distinctive
characteristics and application. Therefore, the writer would like to describe this part with
general discussion of a model. In analyzing and taking strategic decision, managers
now a day’s use a number of analytical tools, which work as a guideline to the decision
makers. Different models have been developed in time from where managers can use
models for different purposes. Extensively used models that help managers are:
Porters’ five forces model, SWOT analysis, PESTEL analysis, Bowman’s Strategy
Clock, Ansoff matrix Fishbone theory, BCG growth matrix, GE matrix and many other
models
To know the industry situation and competitors’ managers may use different models,
porters five forces, SWOT models are important for this. Porter’s five forces model has
been created by Michael E. Porter. He explains that there are five forces. These forces
determine industry attractiveness and long-run industry profitability within a market. It
represents the competitive structure of an industry. These five forces help in
understanding and finding out where the power lies in a business environment. It helps
the managers to understand the current situation of the industry, competitive situation of
the market, customers bargaining power, suppliers’ selection etc. Managers have to
continuously monitor the forces to be able to know about the different situation. This
model helps take advantage of a situation of strength, get better a situation of
weakness, and avoid taking wrong decisions (Griffin, 2008).this model is extensively
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used in strategic planning. Managers use this tool understand the industry context in
which the firm operates. The tool is used to identify whether new products, services or
businesses have the potential to be profitable. However, it can be very illuminating
when used to understand the balance of power in other situations. These forces jointly
determine the profitability of industry because they shape the prices, which can be
charged, the costs that can be borne, and the investment required to compete in the
industry.
SWOT analysis help to identify the strength, weakness of an organization and the threat
and potential opportunities also. Managers should consider internal strengths and
weaknesses of their organization and compare these with the external opportunities and
threats’ to determine what should be the strategy of the organization? And this can be
done by using SWOT analysis. The strengths of the organization can be marketing
strengths, financial strengths, operational strengths, HRM strengths etc. And
weaknesses are also like strengths. Managers can compare these with the external
opportunities and threats identified by PESTEL analysis. Strategy can be developed by
using strengths to exploit the opportunities that exist (oxford University press, 2007).
Managers’ sometime use PESTE analysis to know about the broader environment of
the business. There are many factors in macro-environment that affects the decisions of
the managers of any corporation like political, economical, social, technological,
environmental and legal (PESTEL) Government policies, demographic changes, trade
barriers, changes in tax system, new rules, regulations etc. All are the examples of
macro changes. Managers can analyze and categorize these using the PESTEL model
(oxford University press, 2007). The external environment is dynamic and complex.
There has been a significant change in the competitive system and nature. To cope up
with this changing environment PESTEL analysis should be taken on a regular basis. In
case of using PESTEL analysis, managers should question their assumptions and
aware about the surroundings.
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Another important matrix is BCG matrix or BCG growth matrix. It is one of the most
renowned corporate portfolio analysis tools. It provides a graphic representation for an
organization to examine different businesses in its portfolio on the basis of their related
market share and industry growth rates. It discusses about the life cycle of any product
or portfolio that passes through the introduction, growth, maturity and decline. It is a two
dimensional analysis on management of SBU’s (Strategic Business Units). Market
growth serves as a proxy for industry attractiveness, and relative market share serves
as a proxy for competitive advantage. It helps managers to get information about market
share, growth rate and business size or sales, measuring comparative advantage
indicated by market dominance. This allows decision makers to compare different
business units and analyze their strengths, weaknesses, and develop appropriate
strategies.
The “problem Analysis Tool” or the “Cause-&-Effect Diagram” are also used to take the
strategic decision. It is commonly known as Fishbone Analysis. This diagram is used to
explore all the potential causes that happen due to the effects. Basically it is used to
identify any causes and its probable effects to the organization. This model helps the
managers in identifying and organizing the known or possible causes of quality or the
lack of any issues. It can reveal key relationships among various variables, and the
possible causes provide additional insight into process behavior. It basically works with
6M’s (Machines, method, material, maintenance, man & Mother Nature), 8P's (Price,
promotion, people, process, place, policy, procedure, and product) and 4S's -
Surrounding, suppliers, systems, and skills.
Another strategic management tool extensively used in business is Ansoff matrix which
helps managers in deciding how to grow beyond the niche that got them started.
Managers take decision regarding their market size whether new or current, product
category whether new or current and also other variables that affect the operation in the
market. This model is known as Product/Market Expansion Grid that shows four ways
(market penetration, market development, product development and diversification
strategy) that businesses can grow, and it can help managers think through the risks
associated with each option (Kotler and Armostron, 2010). Managers can take decision
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whether they should go to new market with existing product, or existing market with new
product. It helps managers start screening options, so that they can narrow these down
and choose the ones that best suit for organization.
Another frequently used model in strategic management is Bowman’s strategy clock
which helps manager to take decision about eight competitive positions. This model
helps companies find competitive edge and meet customers need in a better way. This
is a model of corporate strategy that expand porters three strategic positions (cost
leadership, product differentiation, market segmentation) to eight (low price/low added
value, low price, hybrid, differentiation, focused differentiation, risky, high margins,
monopoly pricing, loss of market share) and explains the cost and perceived value
combinations that firms use. Besides, it helps managers identify the likelihood of
success for each strategy
The above-discussed issues clarify that models are very much helpful in managerial
decisions. Managers should not take decisions hastily only depending on the output of
the models rather it should compare the other variables with the results of models to
better develop a strategy.
2.0 Description
In this section, the writer would like to clarify the Porter’s model thoroughly. Porter’s
Model is one of the most influential analytical models for assessing the nature of
competition in an industry is Michael Porter’s Five Forces Model, which was given by
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Michael E. Porter in the year of 1979. It is a simple but powerful tool for understanding
where power lies in a business situation. The tool is used to identify whether new
products, services or businesses have the potential to be profitable. There are five
important forces that determine competitive power in a business situation. The five
industry analysis tools are:
1. Threats of new entrants in industry
2. Degree of Intra industry rivalry
3. Threats of substitutes
4. power of suppliers
5. power of buyers
These forces determine the intensity of competition and hence the profitability and
attractiveness of an industry. Porter’s model supports analysis of the driving forces in an
industry. Based on the information derived from the Five Forces Analysis, management
can decide how to influence or to exploit particular characteristics of their industry
(Minds tools, nd).
The brief explanations of element of porter’s model are given below:
Threat of New Entry: Power is affected by the ability of people to enter the market. If it
costs little in time or money to enter the market, few economies of scale in place, and
have a little protection for key technologies, then new competitors can quickly enter the
existing market and weaken the position.
Threat of Substitution: The ability of customers can affect this substitution by finding
a different way of doing – for example, a company supplies a unique software product
that automates an important process, people may substitute by doing the process
manually or by outsourcing it. If substitution is easy and substitution is viable, then this
weakens company’s power (tutor2u.net, 2010).
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Power of suppliers: Suppliers are the businesses that supply material & other
products into the industry. The cost of items bought from suppliers (e.g. raw materials,
components) can have a significant impact on a company’s profitability. If suppliers
have a bargaining power over a company, then the company’s industry is less
attractive. The bargaining power of suppliers will be high when:
There are many buyers and few dominant suppliers.
There are undifferentiated, highly valued products.
Buyers do not threaten to integrate backward into supply.
The industry is not a key customer group to the suppliers.
Bargaining power of buyers: The bargaining power of customers is also described as
the market of outputs: the ability of customers that comes from gathering together to put
collective pressure on producers to lower prices or improve quality. The bargaining
power of buyers typically has the strongest effect on pricing when buyers are organized
and they collectively account for much of the producer's income (Porter, 2008).
Degree of intra industry rivalry: What is important here is the number and capability
of company’s competitors – if company has many competitors, and they offer equally
attractive products and services, then company’ll most likely have little power in the
situation. If suppliers and buyers don’t get a good deal from company, they’ll go
elsewhere.
3.0 Porters’ Five forces Model: An Evaluation
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Models or business frameworks have used to deal with different business issues.
Moreover, every model has some strengths as well as weakness. As, it has been
selected that Porter’s five forces models will be analyzed in this section. The writer will
try to evaluate the model extensively with relevant previous studies on this model. It has
already been known that, Porter’s five forces model has a lot positive aspects to
evaluate an industry in the competitive market as well as it has some shortcomings.
Although this model has been published or created more than two eras before,
therefore, a question comes whether this model is still useful in business arena or not.
it has been considered that, Porter's five competitive forces model is a dominant model
within business schools but now a day it has less demand to the practicing manager
outside. He also stated that, Porter’s Model could be used in more practical way,
including shaping the competitive forces, designing actions basis on the forces. This
model can also help figure out how to capture the competitive territory and within the
same industry, helps to realize its dynamics (Grundy, 2006).
Narayanan and Fahey (2005) stated that, empirical verification has suggested that
some strategic management models functioning in developed economies have some
major limitations and don’t fit the circumstances common in emerging economies. They
also stated that, Porter's Five Forces model is perhaps the best-known and most widely
used conceptual framework in strategic management arena. On the other hand,
Davenport and Prusak (2003) asserted that Porter’s five forces model had enormous
influence on the strategy management field. However, in developed economies the
propensity to apply strategy models as a priori assumptions was high.
Although Porter' mode have generated many other theoretical frameworks on emerging
economies, the model of Porter has provided a way of thinking for the further
development of strategic framework in management. Although there have been some
proposition to improve Porter’s five forces model (cf. Dunning, 1993), majority of the
theorist or the practitioners are unaware of any effort to apply knowledge based tools to
obtain this model’s fundamental grounding and examine their effectiveness in emerging
economies.
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Porter's five forces model is reliable with the models of institutional change over the
time, in addition, this model may help organization in making organizational plan in long
run (Peng, 2003; Peng and Ruban, 2003). In some cases, due to the complex nature of
market structure the assumptions of Porter's model may be rationally close to reality.
Already, the assignment has made clear about various perspectives regarding the
Porter’s model. This model is widely recognized as well as criticized from different
angles. Here, now the writer would like to clarify both positive and negative issues and
drawbacks of Porter’s model from a broader perspective.
3.1 Strengths and Uses of Porter’s five forces model
It is widely recognized that, Porter’s five forces model has basic strength in obtaining
competitive advantages. This model can help an organization to increase the
performance management in between the suppliers and the buyers. Most of the new
firms in market try to use the porter’s analysis tool before entering into the market.
Mainly, new firm can use this model for the market evaluation, moreover; existing firm in
the industry can scrutinize the tools of Porter’s model for knowing the competition
better.
Porter’s model may be used for the risk assessment, According to Rice (2010),
Business people use different tools for analyzing and managing risk include risk cubes,
risk burn down charts, and automated risk management software etc. strategic
management frameworks like Porter’s model can be used here in replace as
commercial best practices. Majority of the conceptual framework will be directly
applicable and adaptable in terms of risk management.
Porter’s model help immensely in decision-making, in addition, to collect investigate and
present data for the decision maker. As the reporter found that, this model has helped
to identify three generic strategies to deal with industry rivalry. Basis on the model
different approaches can be formed in corporate, business unit and functional or
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department level. Porter’s model may help a firm to identify the different level of
competitive advantages through using cost leadership strategy, or differentiation.
Porter’s model may be useful in terms of identifying the attractiveness of a fimr’s
product, service or business through analyzing the model. The market situation of a
particular firm or current industry position can be analyzed through using Porter’s
model. Most of the firms try to examine the situation of intra industry rivalry, presences
of substitution, chance of profitability, power of suppliers and power of buyers, pressure
of future competitors/ new entrants etc. before launching a product or entering into a
new business segment. As Porter said that, it is better to use this model in line of
business industry level.
According to Hopkins (2008), Porter’s model gives structural determinant connected
with all forces that can be used to decide the strengths of the forces. Therefore, this
model could be applied in identifying rivalry model. Structural determinants are long-
lasting economic characteristics, which help describe the industry. In his article, he
mentioned that five forces model could be easily applicable in robotic industry for
assessing rivalry. He also added that, the most attractive industry for using this model
is; where all five forces are weak and least attractive will be; where all forces are strong.
Hopkins (2008) also stated that, the model allows an analyst to determine how attractive
an industry is (Cf, Porter, 1980). Porter’s framework describe that, there are three ways
to use the results of an industry analysis. However, First, firms can place themselves
within the industry in a position where the competitive forces are minimum or weakest.
Second, they can anticipate what changes will come in the industry forces as
consequential of growing trends. Finally, they can change the power of the forces
through taking proper action.
Therefore, the writer would like to say that, in a very diversified and differentiated
market place, where many competitors, many buyers, suppliers and substitutions
available, using Porter’s five forces can be helpful to abridge the market situation.
A firm can take decision by analyzing Porter’s model, in this way: an example of Robotic
industry:
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Forces Position Comments
Here, it has been
noticed that only one
force is either strong or
moderate and having
two forces moderate
and two other forces
are weak. Therefore,
this industry is
moderately attractive
for using porters five
forces model
Buyers Strong for automotive buyers and
moderate for non-automotive buyers
Rivals Moderate
Suppliers Weak
New entrants weak
Substitutes Moderate
Source: Hopkins (2008)
As a result, it can be said that Porter’s model is still applicable to assess the opportunity
in an industry that means to analyze intra industry situation. For a new comer in the
market this model may be more helpful. If any analyst can find, his business unit in
comparatively weak position than the competitor’s position, Porter’s model can help him
to figure out a solution in order to remove the drawbacks. Porter also refers that if an
organization can distinguish itself from the competitors’ offering and can add some extra
benefits than the competitors, it would create better opportunity for the organization.
Griffin (2008) asserted that, some large organizations are overcrossing the competition
just by differentiating themselves from their nearest competitors. Another basic strength
of Porter’s model is that, this model is still dominating in developing economies. Some
models may become obsolete after a certain time time, but still there are more or less
uses of porter forces.
According to Weihrich (1999), Porter’s models made valuable contributions in identifying
important factors. The proper implication of this model may help to design proper
strategy in different level. Fathom
3.2 Some core benefits of Porters model
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Here in this section, the assignment will figure out some core benefit or strength
provided by porters five forces framework. It is considered as one of the most popular
tools of industrial analysis. Hunt (2007) said that, company may ensure the competitive
benefits and can make stronger its positions through ensuring lower costs on production
and proper promotion and placement of products. Here comes the use of Porter’s
model. Organizations need to choose its priorities in terms of selecting the company’s
strategy and Porters model may help to use the strategy effectively. However, now the
writer would like to summarize the benefits as follows:
Porter’s model may help a company to figure out its reasons behind cost inefficiency in
different strategic segments and suggest taking proper actions. Firm can also minimize
their marketing cost in order to achieve competitive benefits. This model can deal with
whole industry rather than a little segment.
It helps to differentiate in firm’s product or services by changing a narrow product or
service attributes. Five forces model is also applicable in term of redesigning the
organizational strategy.
According to Hunt (2007), this model suggests to those firms who are not currently
market leader, they should better concentrate on the niches of the market. This view of
this competitive model is effective for the business. Small companies may thrive with
relatively narrow specialization. That means small company should better concentrate
on their concentrated area of interest. It will keep them aside from the rivalry of large
and dominating firms in the industry. If the threats of substitution are higher, the model
recommends firms to modify their products to be different and superior from the
substitutions. In terms of evaluating the threats from substitutes, it is imperative to
examine how well competitors do the same tasks.
According to Ormanidhi and Stringa (2008), there several reasons for using Porter's
model to evaluate firms' competitive behavior though he said that first reason is
popularity of this framework. Miller and Dess (1993) found that, within the year of 1986-
1990, Porter's five forces framework was referred in almost half of the papers in the
journal of Strategic Management. It actually proves the popularity and acceptability of
Porters model in strategic management. He also stated that porters model is well
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define structured. This model deals with competitive behavior of firms more elaborately
than other models.
3.3 Learning for Executives can learn from Porter’s Model
According to Magretta (2011), Understanding the Porter’s FFF would be helpful for the
manager in organizational decision-making. Unfortunate but true is that, many
managers misunderstand and misuse Porter’s concept. She also added that, if
managers want to understand how companies achieve and maintain competitive
success, the answer lies in Porter’s five forces model. Porters model helps managers to
decide what to do and what not to do. This model is so grounded in economic
fundamentals. Proper understandings on this model allow managers to link between the
value they create and perform. In an industry, good strategy depends on the link of
many things.
Magretta (2011) also explained that, Porter's FFF, competitive advantage, the value
chain–and his five tests of Porter’s strategy provide the economic foundation of
competition and policy. She also argued that, managers who can put all these pieces
together would have a general theory that would be applicable in every case. Five
forces model also indicate that, manager should keep direct concentration between
strategy and financial concentration. Unfortunately, in some cases, people use Porter’s
term in wrong way sometime, for example: sometimes managers use five forces
analysis primarily to declare an industry attractive or unattractive. Actually, The FF
framework is far more useful and powerful than only this use; it will allow a practitioner
to figure out the complexity of competition inside the industry. Moreover, this framework
opens the way to a host of possible actions a firm can take to improve its performance
inside the industry (cf Allio and Fahey, 2012). There is another misconception may find
in managers and that is: they often think that a “high-growth industry” is always
attractive but growth has no guarantee to ensure that the industry will be profitable.
Finally it would be said that, Porter model didn’t’ think that, industry structure as
something fixed, unchanging and static (cf. Allio and Fahey, 2012).
Finally, it could be said the clear understanding accurate explanation of porters model in
industry will surely help executive to use this framework appropriately.
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Table: Comparison between other conceptual frameworks and Porter’s Five Forces
Model
Other conceptual frameworks Porter’s Five Forces Model
SWOT analysis stands for strength, weakness, opportunities,
and threats. It is a part of companies internal (strength and
weakness) and external (threat and opportunities) review
(Silverstein, 2010)
Now, the report will compare
Porter’s model in comparison to
other conceptual framework model.
By using porter’s five forces model a
firm, can identity its weakness and
strengths. Therefore, it has the
quality of SWOT analysis.
It can resolve which business unit
would be more attractive and which
business will be less, as a result, it
can be said that, it has the
characteristics of BCG matrix.
Porter’s framework helps to identify
any Economic and social barriers of
entrance too
By identifying attractiveness of
market, it helps managers to make
decision regarding which market
segments to take. Consequently, it
can be said, porter’s five forces have
majority of characteristics of other
frameworks.
The BCG matrix presents a framework for distributing
resources among different business units and allows one to
evaluate and compare many business units at a glance. On
the other hand, Kotler & Armostrong, (2010) stated that, BCG
matrix concentrates on Strategic Business Units (SBU) based
on market growth and market share of a business
PEST analysis deals with different business environments
including; Political, Economic, social and technological. In
addition, the extended format is environmental and legal
environment. This framework may helps in knowing the
external situation better
Ans Off matrix describe how to capture current or new market
segment more wisely. It could be through new market
segments with existing products and existing market with new
products or new product in new market. The aim is to expand
market
Source: self creation
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3.4 Weakness or Drawbacks of Porter’s Model
Though Porter’s model is one of the most popular model and widely used in strategic
management field it also has some criticism. With the rapid change of the management
practices sometimes, Porter’s model becomes obsolete. There are many critics are
available about porter five forces model. Here in this section the report will clarify the
drawbacks or the weaknesses of Porter’s five forces model. Once Porter argued that
(cf. Karagiannopoulos et al. 2005), the openness of internet technology has made it
complicated for a single company to capture the benefits of the network effect, hence, to
have network effects, it is needed for an organization to have a critical mass of
customers. Finally, the experience curve benefit proved catastrophic in many industries.
Modern technology mainly internet provides buyers with easier access to information
about products and suppliers and substitutes; therefore, it boosts the bargaining power.
Therefore, in some cases traditional application of forces may become less useful.
Porter’s has recognized that, (cf. Karagiannopoulos et al. 2005), internet technologies
had reduced the variable costs and costs structures. Sometimes, it makes the use of
Porter’s model less influential. Though Porter said that, internets decrease the barriers
to entry in an industry but upon examination that is more vigilant, will see that the major
cost centers that determine the level of the barriers to entry are the same as for physical
products.
According to Lever (2008), this model is missing some key elements of competitive
market scenario such as industry group, different industry sector investigation and
competitive forces.
Considering the economic sector the report will clarify that, this model presumes a
classic perfect market. The more an industry is regulated, the less meaningful insights
the model can deliver
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3.5 Major Weakness of Porter’s five forces
According to Hunt (2007), Porter’s model is less accurate because if every company
implements and practice Porter’s strategy then none would be able to enjoy the full
competitive advantage in the market. According to Knights (1992), Porter’s theory is
focusing on the attractiveness to management but actually, it gives some
misapprehension of control, legitimacy and security in the face of uncertainty. He also
asserted that, this concept focus on some unequal power that would be supported by
senior management. It cannot handle accurately new business models and the
dynamism of market. Therefore, it could be said that, this model has some major
limitations in response to the today’s market structure.
On the other hand, criticism goes that, the model has another crucial drawback and that
is; it focuses on external factors influencing the business but now success of business
unit depends on both external and internal factors. It is known that, internal weakness
can harm total business though having positive external environments and porter’s
model has this limitation too. While porter model describe the competitive advantages it
skips innovativeness of a firm, which can be major tools for competitive advantages.
However, it is obvious that, to sustain in competitive market firms have to be highly
innovative adaptive to the change. (Hunt, 2007)
While porter created/ popularized his five forces model, there was not internet facilities
available for majority of customers and businesses therefore, it concentrated less on
internet power, which continuously maximizing the bargaining power of buyer and
suppliers. It has been considered as another criticism of this model. Today’s global
economy and mass internet access makes it meaningless to talk about the philosophy
of talking intra-industry. Nevertheless, large industry has to fight with global competitors
than the local competitors. Therefore, in some case Porter’s theory needs modification.
According to Lever (2008), Porter’s model depicts that, stay away from severe
competition but it is also true that, firm will learn how to survive form fierce competition.
If firm can survive, it would be a strongest opportunity to be the market leader. Porter’s
17
talked about the substitutions. It is known that, more substitute products can make the
buyers more powerful but at the same time more complementary product can make the
consumer more dependent on business. This philosophy was absent in porter’s
discussion. Porter’s model is based on business competition. In some cases minimizing
competition among the competitors could be more profitable for the competitors. For
examples: business merger and Cartel assist to capture large market share, more
profits and reduce intra-industry rivalry. That means minimizing intra-industry rivalry
may take place in through different means, for example; OPEC. Lever (2008) also
explained that, other competitive forces might generate further dimension to competitive
analysis.
Market expansion has been believed as an important factor of internal rivalry among
existing players in Porter’s five forces models. However, market share can be increased
on by increasing per customer’s consumption volume without adding any new customer,
Porter’s model didn’t clarify about this concept.
Finally, it would be said that, in a controlled market porter’s model could not generate
any decision. Consequently, a question comes that, porter’s model cannot figure out
any option where exactly no competition is available. Another big issue is that, five
forces model is concerned with individual buyer’s power rather than the power of
collective buyers.
3.5.1 Buyers, competitors and suppliers are separated in terms of competition
This model shows buyers’ power, competitors’ power and the power of suppliers at a
single line. However, the thing is that buyers, suppliers and competitors are totally
separated entities. Single suppliers could be simultaneously threats for the several
competitors because he could supply to different firms of the industry at the same time.
(Rainer et al., 2009). Another big issue rises regarding this model that is; in porter’s
view suppliers is shown as a competitive force, but now a day supplier is considered as
18
a major partner of business, the success of large business depends on the well-
structured supply chain, in addition, suppliers play vital role to ensure the total profit of
the chain. The higher bargaining power of supplier is not good for the industry.
Nevertheless, now a day some companies are getting competitive benefits just because
of association with suppliers. It can ensure win-win situation between suppliers and
manufacturer and that would be good for the industry (Chopra, & Meindl 2008).
However, porter’s model has little concentration on this issue to reduce competitive
forces.
19
4.0 Conclusion
Gradually, the report has clarified pros and cons of the porter five forces model, which,
is one of the most popular model in strategic management arena. Majority of conceptual
frameworks has been explained earlier in this report and finally the writer has chosen
Porter’s five forces model to explain elaborately. The Five Forces Model has some
limitations but still a powerful framework that can provide a useful set of insights from its
competitive analysis. After 1980 this model has been used and cited millions of times in
different study, it proves the popularity of porter’s model. Here, in this report the writer
has clarified the strengths of porter’s model as well as the drawbacks of the model.
Genuinely, the report found that, with the change of business model and the change of
competitive forces, Porter’s model should have some modification but still managers
can find some major uses of this model.
20
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6.0 Appendices
Appendix 01
SWOT analysis
It depicts the internal and external strength, weakness, opportunity and threat of a
particular business organization in a competitive environment.
Appendix 2
TWOS Matrix: TWOS (Threat, Weakness, Opportunity, and Strength) is the reverse to
SWOT analysis. This matrix focuses on how company minimizes their Threats using
Strength and maximizing strength through using the market opportunities.
25
Number of competitorsQuality differencesSwitching costsCustomer loyaltyCost of leaving market
SUPPLIER POWER BUYER POWER
Number of suppliersSize of suppliersUniqueness of serviceAbility to substituteCost of changing
Time & cost of entrySpecialist knowledgeEconomies of scaleCost advantagesTechnology protection
Number of customersSize of each orderDifferences between competitorsPrice sensitivityAbility of substituteCost of changing
Substitute performanceCost of change
COMPETITIVE RIVALRY
THRE
AT O
F
N
EW
EN
TRY
THRE
AT O
F SU
BSTI
TUTI
ON
Appendix 3
Porter’s Five forces Model
Threat of New Entry Competitive Rivalry:
Supplier Power: Buyer of Power:
Threat of Substitution:
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Strengths Weaknesses
Opportunitie
s
S/O S/T
Threats W/O W/T
Source: mindtools (nd)
Appendix 04
BCG matrix is also known as growth share matrix, This helps the company allocate
resources within different portfolios. It depicts the different Strategic Business Units
(SBUs) and their market share and growth
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Appendix 5
Pestle Analysis: here, the writer would like to show the core elements of PESTLE
analysis.
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