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    STRATEGIC MANAGEMENT

    BUSINESS POLICY

    Case study

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    INTRODUCTION

    Manufacturers and marketers

    Skin care, makeup, fragrance and hair care products

    Estee lauder companies came in front in 1946

    By Estee lauder and her husband Joseph lauder.

    Estee lauder companies has 26 brands

    Selling products in over 130 countries and

    territories

    Employs over 22000 people worldwide.

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    VISION STATEMENT

    In a short, concise statement, Estee Lauder

    Companies Inc. stated their vision, i.e.

    Bringing the best to everyone we touch.

    MISSION STATEMENT

    We (Estee Lauder) are a family company committed toworking together with uncompromising ethics and

    integrity.

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    OBJECTIVES

    Innovative cosmetic products of the highest qualities.

    Deliver outstanding service.

    Fosters personal growth and well being.

    Build partnerships with our suppliers, retailers and colleaguesbased on fairness and trust.

    Enhance our reputation of image, style and prestige.

    Pursue profit

    Eliminate waste and reduce inefficiencies

    Be responsible citizen in every community we serve.

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    PRODUCT LINE

    1. Skin care.

    2. Makeup.

    3. Fragrances. 4. Hair care products.

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    BRANDS

    ARAMIS

    CLINIQUE

    Prescriptives

    Lab Series

    ORIGINS

    La MerAveda

    Bumble

    Darphin

    American BeautyFlirt

    Good Skin

    Grassroots

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    Estee Lauders Skincare Product Line

    Estee Lauders range of skincare products for women

    and men including:

    Moisturizers

    Creams

    Lotions

    Cleansers

    Sunscreens

    Self-tanning products

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    Estee Lauders Makeup Product Line

    The Companys makeup product line includes:

    Lipsticks

    Lip glosses Mascaras

    Foundations

    Eye shadows

    Nail polishes Powders

    compacts, brushes and other makeup tools.

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    Estee Lauders Hair Care Product Line

    The company sells hair care products in salons andfreestanding retail stores.

    Hair color and styling products

    Shampoos Conditioners

    Finishing sprays

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    ESTEE LAUDERS Competitors

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    SWOT ANALYSIS

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    STRENGTHS

    Largest manufacturers and marketers of cosmetic products.

    About 26 brands, employs over 22,000 people word wide.

    First company in the industry to introduce consistent brand imagery.

    Offer online shopping. Offer free samples and gifts with purchase.

    Strong commitment to uncompromised ethics and integrity.

    Its own 15 manufacturing factories in different countries.

    Its manufacturing operations conform to the ISO 14001 standards.

    About 400 scientists for research & development activities

    43 business offices worldwide.

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    STRENGTHS

    Markets about 9000 of quality products.

    Global licenses for fragrances and cosmetics.

    Each of the company brands has a single global image

    It engages celebrities to advertize its products.

    Estee lauders final 2007 sales increased seven percent to $7.037 billion. Hair care net sales increased 16 % due to sales growth from bumble and d

    bumble and aveda products.

    Companys sale of skin care products increased 2 % due to new productlaunches.

    Makeup net sales increased 6 %, reflecting growth from the makeup artist

    brands. Talking about geographical regions

    Sales in US department stores in 2006, representing 18% of the totalbeauty market in united states

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    WEAKNESSES

    Fewer sales of fragrances & hair care products

    Traditional functional structure.

    Focus strategy for targeting customers.

    Per unit cost of production is high

    High cost of sales.

    Difficulties in distribution in few geographic regionlike Australia

    Because of slower and difficult retail environment andcultural differences.

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    WEAKNESSES

    Distributing in about 130 countries whereas, theirbusiness offices are situated in only 43 countries.

    No long term strategies about promotionalcampaigns.

    Sales growth less as compared to its competitors.

    Account receivables are increasing due to whichaccount payables are also increasing.

    High pricing

    Geographically not targeting Asian countries

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    OPPORTUNITIES

    Increase in population.

    Huge potential in emerging markets.

    Rising popularity of online shopping

    Strategic alliances. Substantial scope for anti-aging products in the

    coming year.

    Desire for low cost products by the consumer.

    Focus on disposable income of people.

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    THREATS

    Highly competitive market

    Changes in laws and distribution

    Economy slow down

    Government control over business Huge Taxes

    Sensitivity of the business

    Restrictions on animal Testing

    Competitive pricing at megastores Concerns about the use of aerosols and fluorocarbons

    that cause environmental damage.

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    MAJOR THREATS

    The most major threat that estee lauder company is

    facing now a days are:

    Highly competitive market

    Competitive prices at mega stores

    Customer loyalty to other brands

    Rising restrictions on animal testing and use of

    aerosols and fluorocarbons

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    MINOR THREATS

    Government control over business

    Changes in laws and distribution policy

    High cost of production

    Difficulties in distribution channels /Changes in

    distribution policy and retail environment

    CORE PROBLEMS

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    RECOMMENDATIONS

    Alliance with the companies that have the low cost of

    production

    Open some new manufacturing units in the regions where the

    sales are low Improve their distribution policies

    Do extensive and effective advertisement

    Increasing attention to environment and animal testing

    Emphasize on natural/herbal ingredients

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    CONCLUSION