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Genuine strategy execution diagnostic tools including SE Readiness Assessment and Human Capital Readiness Assessment from African Performance Specialists. 7-month business coaching programme on SE capabilities development.
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Strategy execution
diagnostics and accelerationby
African Performance Specialists
Web site: www.africanwizard.co.za
Copyright African Performance Specialists 2010
Our strategy execution expertise Strategy Execution diagnostics
Strategy Execution Readiness Assessment, Human Capital Readiness Assessment, 360-degree situation analysis, B2B customer perception, Strategy Execution Readiness Assessment for small
business.
Strategy execution capability development Strategy (re)formulation for effective execution, Business scorecards, Business performance turnaround, Change management, Business process re-engineering for lean operation and a
reduction of waste and inefficiencies, Post-merger integration, Business performance coaching.
Copyright African Performance Specialists 2010
Leadership
Policy and Strategy
People and Structure
Markets and Customers
Processes
Documentsand
Information
Suppliers and Partners
“Bottom Line”
We look for the cause as the outcome is already known!
Copyright African Performance Specialists 2010
Copyright African Performance Specialists 2010
Assessment Report
Feedback Session with the executive team
Change planning - Strategy WorkshopSWOT and CHANGE PLAN with individual responsibilities
Detail action plans developmentSenior management coaching on Milestones, KPI-s, Risk and Reporting
Programme Outline
Orientation interview
S E R A(Strategy Execution Readiness Assessment)
Identifies gaps in your strategy execution capabilities and required change effort to bridge them – effectively provides growth and profit increase opportunity info!
H C R A(Human Capital Readiness Assessment)
Identifies ‘executability’ of strategy among staff and their readiness to change
Implementation and results growthSenior management coaching on change and project management
phase I
phase II
phase III
phase IV
Copyright African Performance Specialists 2010
Copyright African Performance Specialists 2010
EXECUTIVE SUMMARY
What is SERA? Comprehensive and focused business diagnostic tool that can identify and quantify gaps within those organisational capabilities that are essential for a successful strategy execution. It is not a strategy formulation tool however it will successfully identify weaknesses both in your strategy and in its translation into operational practice.
Added advantage? Change planning tool with specific, quantifiable targets and estimated change effort to bridge each gap.
Original structure? 11 sets of questions evaluating 10 essential strategy execution capabilities and providing a set of breakthrough performance needs.
Methodology? SERA is a web based, easy to attend 100-question survey which can be
tailored as necessary to an individual business’s situation or even non-profit organisation. Senior and middle managers rate each statement on a scale 1 to 10 (1 – doesn’t reflect the state in our organisation; 10 - fully reflects the state in our organisation).
Establishing capability gap? Both the current state in the organisation and the required state need to be rated. When ratings are compared, the gap is established and quantified.
Benefits? SERA will help you gauge - and ultimately boost - your organisation’s intangible value by helping a management team to cover the ground they need to cover i.e. pulling together a comprehensive set of data and enabling them to understand the gap between the organisation’s current performance and its full potential.
Designed in South Africa!
Copyright African Performance Specialists 2010
Copyright African Performance Specialists 2010
ESSENTIAL STRATEGY EXECUTION CAPABILITIES
1. Strategy must be executable i.e. measurable and transferrable into operational terms.
2. Executive leadership must use a formal management process to manage their portfolio.
3. People in the organisation must subscribe to a collaborative performance culture which is customer focused.
4. Key human capabilities including talent, speed, shared mind-set, accountability, learning and innovation must be at the level where they act as enablers to the execution of strategy and not as road-blocks.
5. Information management must provide necessary support at all levels of the organisation for timely and informed decision making.
6. Corporate risk management must follow the effective process for the ongoing identification, assessment and management of strategic business risks related to industry, technology, brand, competitors, customers, projects and economic stagnation.
7. The revenue generator toolset must be based on current global best practice.
8. Corporate Social Responsibility (CSR) must become part of the corporate performance scorecard to be effective.
9. 360-degree business scorecard using 4 different perspectives - Financial, Process, Customer and Learning/growth – must show balanced results.
10. Investment returns are always under the shareholders’ and market scrutiny.
11. Performance breakthrough needs have to be identified.
Copyright African Performance Specialists 2010
Strategy Execution Readiness Assessment
0
1
2
3
4
5
6
7
8
9
10
Executability of Strategy
Management process-orientedLeadership
Collaborative Performance Culture
Human Capability
Information Management
Strategic Risk ManagementRevenue Generator
Corporate Social Responsibility
Business Results
Investment Returns
Performance Breakthrough
Best Practice
Good Performance
Required Capability
Current Capability
State of Concern
Copyright African Performance Specialists 2010
STRATEGY EXECUTION CAPABILITY DEVELOPMENT
Required Capability Gap (RCG) – the gap between the current and the required performance.
Best Practice Gap (BPG) – the gap between the required performance and that of an entry level of the industry’s best practice (#8 on the 1-10 rating scale); in case when the required performance is below the best practice area this gap will be positive and when the organisation requires to penetrate the best practice area with its performance (scores 8-10) this BPG will show a negative value i.e. how deep this penetration needs to be.
Breakthrough Gap (BG) - the gap between the required performance and the one which outperforms the very best player in the industry and scores above #10 on a rating scale 1-10 i.e. #11;
BG = BPG + 3
Change Effort (CE) – the measure of change to bridge the RCG what will be directly proportional to required time and resources dedicated to change project.
CE = RCG * (1 + 1 / BG2),
Any change which comes closer to the Best Practice area or enters it will require exponentially more resources, time and skills than the change which stays outside this area.
Copyright African Performance Specialists 2010
Strategy Execution Capability Development
0.0 0.5 1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5
Human Capability
Strategic Risk Management
Information Management
Revenue Generator
Process-oriented Leadership
Collaborative Performance Culture
Executable Strategy
Corporate Social Responsibility
Business Results
Investment Returns
Required Capability Gap Change Effort
Copyright African Performance Specialists 2010
SUSTAINABLE BENEFITS
• PROBABLY THE ONLY TRULLY MULTIPERSPECTIVE STRATEGY ASSESSMENT TOOL ON THE MARKET
• UNIQUELLY QUANTIFIES GAPS IN YOUR STRATEGY EXECUTION CAPABILITIES AND INDICATES EXPECTED CHANGE EFFORT
• EASY TO USE - ON LINE, WEB BASED QUESTIONNAIRE
• SUITABLE FOR PERIODIC RE-ASSESSMENT (BI-ANNUAL RECOMMENDED) OR PROGRESS MONITORING OF INTERNAL CHANGE PROJECTS
• DYNAMIC STRATEGIC TOOL AS IT IMMEDIATELY REFLECTS CHANGES IN COMPETITIVE POSITION (BUSINESS ENVIROMENT), INTERNAL CAPABILITIES AND MANAGEMENT EXPECTATIONS BY SETTING UP NEW STANDARDS
• PROVIDES FOR ACTIVE MANAGEMENT OF STRATEGY EXECUTION
http://www.surveymonkey.com/s/5G8W65F
Copyright African Performance Specialists 2010
Copyright African Performance Specialists 2010
Performance Enablers
Performance Indicators
Learning Organisation
Innovation
Change Enablers
High performance capability development cycle
Core Operations Capability
Strategy
People
Management
Structure
Business Information
Systems
Business Information
Systems
African Wizard Development 2004
Copyright African Performance Specialists 2010
• Competitive Skills• Individual Opportunity• Individual Accountability• Working Experience
• Attitude Toward Change• Preference for Working in Teams• Flexibility of Policies and Procedures
Copyright African Performance Specialists 2010
Human Capital Readiness Assessment
0
1
2
3
4
5Competitive Intelligence
Attitude towards Change
Preference for Working in Teams
Individual OpportunityIndividual Accountability
Flexibility of Policies andProcedures
Work Experience
Best Practice Good Performance Current Capability Base Capability State of Concern
Copyright African Performance Specialists 2010
SUSTAINABLE BENEFITS
• THE TOOLS WILL ASSESS THE ‘EXECUTABILITY’ OF YOUR STRATEGY AMONG STAFF e.g. ON THE SHOP FLOOR AND TELL ABOUT THEIR BUY-IN INTO YOUR STRATEGIC OBJECTIVES
• HCRA WILL UNIQUELLY MEASURE YOUR TEAM’S READINESS TO CHANGE
• IT WILL HELP YOU TO ENGINEER HUMAN RESOURCE INTEGRATION TO ITS FULLEST FOR CONTINUOUS LEARNING AND ORGANISATIONAL CAPABILITY IMPROVEMENT
• EASY TO USE - ON LINE, WEB BASED QUESTIONNAIRE
• PROVIDES FOR EFFECTIVE MANAGEMENT OF STRATEGY EXECUTION IN OPERATION.
http://www.surveymonkey.com/s/6NPFWPJ
Email Alex at [email protected]
or visit our web site www.africanwizard.co.za