Strengthening Safety Culture with a Modern Training Program for Railroaders

IRSC Conference October 8th, 20131

Continuum of Learning

• Progressing from a training event to a continuum of learning

• Connecting and sequencing each element

• Training program objectives supported by each element

• Strengthening culture through engagement

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Overall Process – Human Resource Needs and Training

• Modernizing classroom training• Leveraging technology • Structured field training• Final qualification• Engagement and monitoring

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Training – A Comprehensive Approach

Curricula Training programs that meet the needs of our employees, in particular our new hires.

Resources Skilled instructor resources that deliver quality training and meet demographic challenge

Facilities Learning facilities with state of the art equipment 4

Curricula FacilitiesResources

Safety Culture

Operational&

Service Excellence

Supporting the learning needs of our existing and new railroaders.

Strengthening safety culture and supporting Operational and Service Excellence.

Training – A Comprehensive Approach

Training – A Comprehensive Approach

• Modernizing classroom training• Leveraging technology • Structured field training

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• Following final qualification, a number of initiatives support engagement and culture:

• Employee peer programs

• On-the-job trainers

• Safety summits

• On-Boarding process

• Leveraging information systems to monitor performance

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Sustaining Engagement and Culture

Strengthening Safety Culture

• Tablet based training – a significant opportunity to enhance learning and connect with new generation of railroaders

• Pilots and focus groups held with employees, supported by CN Policy health and safety committee and St-Mary’s university

• Tangible benefits identified

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Training – Leveraging Technology

Conducor App

Signals Challenge

Reading App (Goodreader,

etc)

Fluid Surveys

Capability

Email Capability

+ On the Job Simulations

App

New Conductors Class

Thank You