STRUCTURE AND ORGANIZATION · Web viewThe Applicant shall have at least three (3) consecutive years' experience in providing multi-disciplinary facilities, property and estates management

QATAR RAIL

PREQUALIFICATION DOCUMENTfor Procurement of

DOHA METRO AND LUSAIL TRAM FACILITIES MANAGEMENT CONTRACTS

14 May 2015

Prequalification Document Table of Contents

1. PREQUALIFICATION APPLICATION..............................................................31.1 INTRODUCTION....................................................................................................................31.2 GENERAL INSTRUCTIONS..................................................................................................41.3 APPLICANT ELIGIBILITY......................................................................................................71.4 QUALIFICATION CRITERIA AND REQUIREMENTS...........................................................81.5 COMPLETING APPLICATION FORMS...............................................................................10

2. BRIEFING DOCUMENT..............................................................................132.1 DISCLAIMER....................................................................................................................... 132.2 GENERAL INFORMATION..................................................................................................142.3 DOHA METRO PROJECT INFORMATION.........................................................................192.4 LUSAIL TRAM PROJECT INFORMATION.........................................................................242.5 SCOPE OF SERVICES FOR OPERATOR(S)......................................................................28

3. PREQUALIFICATION FORMSFORM A – SIGNED DECLARATION................................................................................................33FORM B – APPLICANT INFORMATION FORM...............................................................................36FORM C – APPLICANT MEMBER INFORMATION FORM..............................................................39FORM D – HISTORICAL CONTRACT NON-PERFORMANCE........................................................41FORM E – FINANCIAL STANDING..................................................................................................43FORM F – EXPERIENCE.................................................................................................................. 45FORM G – HEALTH, SAFETY AND ENVIRONMENTAL PERFORMANCE....................................47FORM H – QUALITY ASSURANCE AND MANAGEMENT..............................................................51FORM I – ENVIRONMENTAL POLICY AND CORPORATE SOCIAL RESPONSIBILITY PERFORMANCE............................................................................................................................... 54FORM J – KEY PERFORMANCE INDICATORS..............................................................................57

Prequalification Document for Doha Metro and Lusail Tram Facilities Management Contracts Page

Qatar Railways Company

PART 1PREQUALIFICATION APPLICATION



1. PREQUALIFICATION APPLICATION

1.1 INTRODUCTION

1.1.1 Qatar Rail issues this Prequalification Document (PQD) to Applicants interested in bidding for the Services described in Section 2.5 of this PQD.

1.1.2 An Applicant is any company submitting a prequalification application, either on its own or as part of a joint venture or consortium.

1.1.3 The PQD consists of parts 1, 2 and 3 and should be read in conjunction with any addendum issued by Qatar Rail, where:

a) Part 1 Prequalification Application states the procedures that must be followed and information to be provided by Applicants.

b) Part 2 Briefing Document describes the services required and provides background information on the project.

c) Part 3 Prequalification Forms includes the forms and attachments that must be submitted by the Applicant.

1.1.4 Qatar Rail accepts no responsibility for the completeness of the PQD and its addenda unless obtained directly from Qatar Rail.

1.1.5 The Applicant is expected to examine all instructions, forms, and terms in the PQD and to furnish all information or documentation required by the PQD.

1.1.6 At any time prior to the deadline for submission of applications, Qatar Rail may amend the PQD by issuing addenda.

1.1.7 Any addendum issued shall be part of the PQD and shall be communicated in writing to all who have obtained the PQD from Qatar Rail.

1.1.8 To give prospective Applicants reasonable time to take an addendum into account in preparing their applications, Qatar Rail may, at its discretion, extend the deadline for the submission of applications.

1.1.9 The Applicant shall bear all costs associated with the preparation and submission of its application. Qatar Rail will not be responsible or liable for those costs, regardless of the conduct or outcome of the prequalification process.

1.1.10 The application as well as all correspondence and documents relating to the prequalification exchanged by the Applicant and Qatar Rail, shall be written in the English language. Supporting documents and printed literature that are part of the application may be in another language, provided they are accompanied by an accurate translation of the relevant passages in the English language, in which case, for purposes of interpretation of the application, the English translation shall govern.



1.2 GENERAL INSTRUCTIONS

COMMUNICATION WITH QATAR RAIL

1.2.1 A prospective Applicant requiring any clarification of the PQD shall contact Qatar Rail via the designated contact email address [email protected]. All communications with Qatar Rail for this prequalification will use this email address, Qatar Rail will not respond to communication sent to any other email address.

1.2.2 Qatar Rail will respond in writing to any request for clarification provided that such request is received no later than 12:00 noon local Qatar time on Thursday 23 July 2015.

1.2.3 Qatar Rail shall forward copies of its response to all applicants who have acquired the PQD directly from Qatar Rail including clarification questions raised by Applicants without identifying them explicitly.

1.2.4 Applicants should use the following table when submitting queries to Qatar Rail.

PREQUALIFICATION DOCUMENT FOR DOHA METRO AND LUSAIL TRAM RAILWAY OPERATOR CONTRACTSName: [Insert Applicant Name]

Date: [Insert Date]

Query No. Query PQ Document ReferencePart/Section Clause/Para Page

1

2

3

4

5



SUBMISSION

1.2.5 The Applicant shall prepare one original of the documents comprising the application and clearly mark it “ORIGINAL”. The original of the application shall be signed by a person duly authorized to sign on behalf of the Applicant.

1.2.6 The Applicant shall submit three copies of the signed original application and clearly mark them “COPY 1 of 3”,“COPY 2 of 3” and “COPY 3 of 3”. In the event of any discrepancy between the original and the copies, the original shall prevail.

1.2.7 The prequalification application hard copy documents shall be submitted to Qatar Rail in lever arch files with the front and the spine clearly marked:

Name of the Applicant;Folder number (i.e. Folder 1 of 5); and“PREQUALIFICATION APPLICATION FOR DOHA METRO AND LUSAIL TRAM FACILITIES MANAGEMENT CONTRACTS”.

1.2.8 The original, two hard copies, and one electronic copy (on a CD or Flash Drive and in Adobe Acrobat Reader “.pdf” as well as “Source” Format) shall be submitted by hand or by courier to Qatar Rail at the following address:

Qatar Railways Company Contracts and Procurement Department Qatar Rail Tower, 14th Floor231 Suhaim Bin Hamad Street (C-Ring Road),Al Sadd Area 38, P.O. Box: 29988, Doha, State of QatarPhone: (+974) 4433-1111Fax: (+974) 4433-1110

1.2.9 The application must be enclosed in a sealed envelope clearly marked:

QATAR RAILPREQUALIFICATION APPLICATION

FOR DOHA METRO AND LUSAIL TRAM FACILITIES MANAGEMENT CONTRACTS

Attention: Procurement Director

1.2.10 The closing date for submitting the prequalification application is Thursday 13 August 2015, not later than 12:00 noon local Qatar time (GMT +03:00).

1.2.11 Qatar Rail will accept no responsibility for not processing any envelope that was not marked as required.

1.2.12 Qatar Rail reserves the right to accept or reject applications received after the deadline for submission.



EVALUATION

1.2.13 To assist in the evaluation of applications, Qatar Rail may, at its discretion, ask any Applicant for a clarification of its application which shall be submitted within a stated reasonable period of time. Any request for clarification and all associated responses shall be in writing.

1.2.14 If an Applicant does not provide clarifications of the information requested by the date and time set in Qatar Rail’s request for clarification, its application may be rejected.

1.2.15 Qatar Rail may reject any application which is not responsive to the requirements of the PQD.

1.2.16 The submitted prequalification information will be used by Qatar Rail in determining the suitability of the Applicant to perform the services described in Section 2.5 of this PQD.

1.2.17 An Applicant will not be prequalified unless, in the judgment of Qatar Rail, the said Applicant has demonstrated the required capacity, capability, experience and financial stability sufficient to successfully execute the Services safely and to acceptable technical and quality standards.

1.2.18 Only the information submitted as part of the prequalification application or in any interview pursuant to Section 1.2.19 may be considered in the evaluation of an Applicant.

1.2.19 Qatar Rail reserves the right to interview any Applicant. Any travel expenses or other costs associated with such an interview shall be at the Applicant’s own account.

1.2.20 Qatar Rail will notify all Applicants of the outcome of the prequalification process. Only Applicants that have been successfully prequalified by Qatar Rail will be invited to tender for the Services. Future tender documents will only be made available to those Applicants whose qualifications are considered acceptable to Qatar Rail in its sole judgment and discretion.

1.2.21 The decision of Qatar Rail will be final. By submitting an application, the Applicant agrees to be bound by this decision and shall not seek to challenge or overturn any such decision.



1.3 APPLICANT ELIGIBILITY

1.3.1 Applicants shall have no conflict of interest. Applicants shall disclose any situation of actual or potential conflict that may impact on their capacity to serve the best interest of Qatar Rail, or that may reasonably be perceived as having this effect. Failure to disclose said situations may lead to rejection of the application, tender, or eventual termination of the Contract.

1.3.2 An Applicant shall submit only one application in the same prequalification process, either individually as an Applicant or as a member of a Joint Venture (JV) or Consortium. No Applicant can be a subcontractor while submitting an application individually or as a member of a JV/Consortium in the same prequalification process.

1.3.3 In the case of a JV/Consortium (i) all members of the JV/Consortium are to be jointly and severally liable, and (ii) there shall be no limit on the number of members, and (iii) the JV/Consortium shall nominate a representative who shall have the authority to conduct all business for and on behalf of any and all the members of the JV/Consortium during the prequalification and bidding process and, in the event the JV/Consortium is awarded the Contract, during Contract execution.

1.3.4 Where an Applicant is a JV/Consortium, Qatar Rail reserves the right to prequalify all, some or none of the members of the JV/Consortium.



1.4 QUALIFICATION CRITERIA AND REQUIREMENTS

1.4.1 In the case of a JV/Consortium, the requirements listed in this section shall be assessed against the experience and qualifications of all members combined.

MANDATORY REQUIREMENT

1.4.2 The Applicant should demonstrate meeting the mandatory requirement through completing Form F Experience.

1.4.3 The Applicant shall have at least three (3) consecutive years' experience in providing multi-disciplinary facilities, property and estates management to metro, light rail, hospitals, civic buildings, five star hotels or shopping malls of a minimum floor area, as set out in paragraphs 1.4.4 to 1.4.6 below, in the five (5) years preceding the deadline for application submission. The floor area may be aggregated if the Applicant manages more than one facility.

1.4.4 Applicants wishing to prequalify for the Doha Metro Facilities Management Contract only, as indicated in Form A, must meet a minimum floor area of 35,000 square metres.

1.4.5 Applicants wishing to prequalify for the Lusail Tram Facilities Management Contract only, as indicated in Form A, must meet a minimum floor area of 35,000.

1.4.6 Applicants wishing to prequalify for both the Doha Metro Facilities Management Contract and Lusail Tram Facilities Management Contract, as indicated in Form A, must meet a minimum floor area of 35,000.

RECOMMENDED REQUIREMENTS

1.4.7 The Applicant should demonstrate meeting the recommended requirements through completing Form F Experience.

1.4.8 The Applicant should have experience in undertaking or managing building, mechanical, electrical and plumbing maintenance in the five (5) years preceding the deadline for application submission.

1.4.9 The Applicant should have bringing into use new facilities in the five (5) years preceding the deadline for application submission.

1.4.10 The Applicant should have experience in testing, commissioning and handover, including certification and training, in the five (5) years preceding the deadline for application submission.



OTHER RECOMMENDED REQUIREMENTS

1.4.11 The Applicant should demonstrate meeting the other recommended requirements through completing Form D Historical Contract Non-Performance.

1.4.12 Based on all information on fully settled disputes or litigation, the Applicant should demonstrate that an instance of non-performance of a contract did not occur within the last five (5) years prior to the deadline for application submission. A fully settled dispute or litigation is one that has been resolved in accordance with the Dispute Resolution Mechanism under the respective contract, and where all appeal instances available to the applicant have been exhausted.

1.4.13 The Applicant should demonstrate that all pending litigation shall in total not represent more than ten (10) percent of the Applicant's net worth, assuming that all pending litigation is treated as resolved against the Applicant.

FINANCIAL PERFORMANCE

1.4.14 The Applicant should demonstrate the current soundness of their financial position and its prospective long term profitability through completing Form E Financial Situation.



1.5 COMPLETING APPLICATION FORMS

FORMS

1.5.1 The forms attached to this PQD are to be completed by each Applicant who wishes to be prequalified to tender.

1.5.2 Prequalification applications that include forms that are not filled out completely and/or not submitted in the prescribed format may not be considered. It is important that the Applicants prequalification responses are structured strictly in accordance with the prequalification application numbering and format.

1.5.3 Applicants must answer all questions. Where a question is not applicable, the Applicant shall use “N/A” and provide an explanation if the reason for non-applicability is not readily evident.

1.5.4 A page limit has been set at 100 A4 pages and this limit must be adhered to, no smaller than 10 point fonts are to be used and single sides/sheet will count as one page.

JOINT VENTURE / CONSORTIUM

1.5.5 In the case of a JV/Consortium, all members in the JV/Consortium shall respond to all questions. The JV/Consortium shall designate one of the members as Lead Member, through whom any correspondence between the JV/Consortium and Qatar Rail will be channelled.

1.5.6 All JV/Consortium submissions shall be collated by the Lead Member into a single, coordinated document, using the same format and layout as those found in the PQD.

1.5.7 Applications submitted by a JV/Consortium must meet the following requirements:

a) All JV/Consortium members shall respond to all the questions in the appropriate sections, using each separate form. All responses must be collated under the relevant section headings into a single, combined submission;

b) All JV/Consortium members must submit the complete documentation, or portions applicable thereto, as though required of a company applying for individual prequalification; and

c) An application from a JV/Consortium must confirm that, if the JV/Consortium is successful, the resulting contract would be signed so as to be legally binding joint and severally on all members in the JV/Consortium.



1.5.8 The table below highlights the submission requirements for a JV/Consortium:

Ref Form Single EntityJV/Consortium

All Members Combined

Each Member

A Signed Declaration

B Applicant Information Form

C Applicant Member Information Form

D Historical Contract Non-Performance

E Financial Standing

F Experience

G Health, Safety and Environmental

H Quality Assurance and Management

I Corporate Social Responsibility

J Key Performance Indicators



PART 2BRIEFING DOCUMENT



2. BRIEFING DOCUMENT

2.1 DISCLAIMER

The Briefing Document is issued to provide potential Applicants with information on the railway networks and potential services to be tendered. The Briefing Document will not form part of any future tender or contract and, whilst the information in the Briefing Document has been prepared in good faith, it does not purport to be comprehensive or to have been independently verified.

The recipient’s attention is drawn to the fact that Qatar Rail make no representation, warranty or undertaking in respect of the accuracy of the information with respect to this section. Qatar Rail does not accept any responsibility for the fairness, accuracy or completeness of the information herein provided and shall not be liable for any loss or damage arising as a result of reliance on the Briefing Document or on any subsequent communication. Additionally, Qatar Rail has no responsibility to update this Briefing Document for events and circumstances occurring after this date.

Qatar Rail reserves the right to contract for services in a manner that differs from that described in the Briefing Document and may, at its sole discretion, add, remove or amend the scope of services described in this Briefing Document.



2.2 GENERAL INFORMATION

2.2.1 Operational Model

Qatar Rail will appoint multiple contractors to carry out facilities management services in and around the stations (each an FM Contractor, together the FM Contractors). The FM Contractors will assume the same scope of services but will be appointed for different stations. Each FM Contractor will be solely responsible for the entirety of all facilities management services for a number of stations. The number of stations in each FM package shall be determined by Qatar Rail in due course and its sole discretion.

2.2.2 The FM Contractors will be responsible for the customer experience including their safety within and around their respective stations. A list of the types of equipment that may be maintained by the FM Contractors can be found in section 2.2.6. The FM Contractors will be managed by the Railway Operators.

2.2.3 Provisional maintenance responsibility matrix

Maintenance Operator FM Other

Civil structure stations - Level 1 and 2 QR for other levels

Civil structure other than station Level 1 and 2 - QR for other levels

Metro systems (rolling stock, track, power, signalling, communications, etc)

Maintenance Contract

novated by QR- -

LRT systems (rolling stock, track, power, signalling, communications, etc)

Full maintenance - -



Maintenance Operator FM Other

Metro VHTS (escalators, elevators, travelators)

Maintenance Contract

novated by QR- -

In station MEP: ventilation, air conditioning, public health, distribution boards, cables, cable trays and ductwork

- Full Maintenance -

Other than station MEP: ventilation, air conditioning, public health, distribution boards, cables, cable trays and ductwork

Full Maintenance - -

System wide MEP: Fire suppression, Fire detection and alarm, building Automation Control System (BACS)

Full Maintenance - -

2.2.4 Railway Operator(s)

A contractor will be appointed to operate the Metro (the Doha Metro Railway Operator) and a contractor will be appointed to operate the Tram (the Lusail Tram Railway Operator).

The Doha Metro Railway Operator and Lusail Tram Railway Operator (each an Operator, together the Operators), within their respective railways, will have overall responsibility for the performance and safety of the world class railways. The Railway Operators services will include:

a) Operating the passenger services including control centre and station control rooms;

b) Customer services on the trains and trams and in the stations;c) Safety and security including crowd control and evacuation;d) Cleaning, inspection and maintenance of “trackside” civil structures and

equipment;e) Support during testing and commissioning; andf) Maintenance of systems and rolling stock or management of existing

maintenance contracts.

2.2.5 The contracts are due to be 20 years in duration, with a breakpoint every 5 years. The FM contracts will be novated to, or managed by, the respective Operators.



2.2.6 Tender timeline

The procurement and appointment of the FM Contractors consists of the following three-stage process:

a) The first stage covers the prequalification (PQ) of potential Applicants.b) The second stage involves the Invitation to Tender (ITT) and Request for

Proposals (RFP) from the prequalified Applicants.c) The third stage covers negotiation and the award of contract to the

successful tenderer.

The following table outlines the anticipated dates for the procurement and appointment of contractors:

Milestone Facilities Management for Metro and Tram

Railway Operators for Metro and Tram

Issue PQD 14 May 2015 14 May 2015

Submit PQ applications 13 Aug 2015 13 Aug 2015

Shortlist Applicants Q3 2015 Q3 2015

Issue ITT and RFP Q1 2016 Q2 2016

Anticipated contract award Q1 2017 Q2 2017

2.2.7 Railway Regulations (AAPP)

The Ministry of Transport is working in close cooperation with Qatar Rail to identify the requirements of the future Railway Regulator to the FM Contractor.

The Operator shall obtain a license to operate and certification of its Safety Management System from the future Railway Regulator.

The Ministry of Transport and Qatar Rail will establish a Safety Review Panel (SRP) which will act as the Safety Authority on the Ministry of Transport’s behalf until the Safety Regulator is set up.

The safety certification of the Metro and LRT will be based on an Authority Approval Process Plan (AAPP) with milestones and deliverables.

The detailed requirements for the Operator’s License and the Safety Management System certification will be describe in detail within the tender documentation.



2.2.8 Special events

The following special events, as a minimum, may require a potential adjustment to the service provided on Doha Metro and Lusail Tram:

Type Event Timing (Duration)

Annual National Day 18 December (1 day)

Annual Sports Day February (1 day)

Annual Eid Al Adha Islamic month of Hajj (3 days)

Annual Ramadan Islamic month of Ramadan (month)

Annual Eid Al Fitr End of Islamic month of Ramadan (2 days)

Annual Qatar ExxonMobil Open (tennis) January (8 days)

Annual Qatar Total Open (tennis) February (8 days)

Other FIFA World Cup Winter 2022 (4 weeks)

2.2.9 Mechanical, electrical and plumbing (MEP) equipment

The following types of MEP equipment are anticipated to be installed for Doha Metro and Lusail Tram to be maintained by the Operator, FM Contractor or other contractors as per paragraph 2.2.2:

a) Ventilation & Air Conditioningi. Air Handling Units ii. Fresh Air Handling Units iii. Air Cooled Chillers iv. Package Evaporator Unit v. Air Cooled Condensing Unit vi. Fan Coil Units vii. Fans viii. Automatic Chemical Dosing System ix. Package Pressurisation Unit

b) Public Healthi. Dewatering Pumps ii. Sewage Water Pumps iii. Booster Pumps iv. Electric Water Heater v. GRP Water Storage Tank vi. Sand Filter vii. Chilled Water pumps viii. Oil Interceptor/Bypass Separator



c) Fire Suppressioni. Fire Pump Set including Jockey Pump ii. Fire Water Re-circulation Pumps

d) Main Distribution Boardsi. Normal and Emergency MCC for MEPii. Normal and Emergency Sub MDBiii. Normal and Emergency DB for Lightingiv. Normal and Emergency DB for Powerv. Control Panels for Mechanical Equipmentvi. Control Panels for VHTS

e) Vertical Horizontals Transportation Systems (VHTS)i. Elevator ii. Travelator (Moving Walk) iii. Escalator

f) Low Voltage Cablesg) Fire Alarm Panelsh) Building Automations Control System (BACS)i) Cable Trays and troughsj) Ductwork

2.2.10 Asset Management System

Qatar Rail will provide guidance and governance for the use of the asset management system, however the Operators and FM Contractors will need to procure necessary licenses and technical support. The number of licenses and the required modules shall be jointly agreed by Qatar Rail and the contractor, and the licenses shall be purchased by the Operator/FM Contractor in the name of Qatar Rail from IBM in Qatar. The implementer shall be IBM Gold certified for Maximo. The asset management system will interface with Building Information Modelling (BIM). Qatar Rail has mandated Maximo as its asset management system and will not approve the use of other systems.



2.3 DOHA METRO PROJECT INFORMATION

2.3.1 Operation

The Doha Metro has the following key operational features:

a) GoA 4 fully automated and unattended train operation;b) Communication Based Train Control (CBTC);c) 100 kph operating speed on at-grade and elevated sections;d) 80 kph operating speed in tunnels;e) Each Line (Red / Gold / Green) operated independently, with dedicated light

maintenance and washing facilities; andf) One central OCC in the main depot in Al Wakra.

By the year 2021 the Doha Metro is forecast to operate at:

a) Daily boardings (normal weekday) 640,000;b) Daily passenger-km 3.1 million; andc) Annual fleet-km 15.3 million.

2.3.2 Network

The following tables give an overview of the line length and number of stations for Doha Metro:

Line Service-LineLine length in km (terminal-

terminal)Number of

Stations servedHeadway (normal

operation)

Red

M10 31.8 15 135 s

M11 31.8 17 135 s

M12 25.0 14 Event operation only

GoldM20 13.2 10 360 s

M22 14.2 11 360 s

GreenM32 21.1 10 180 s

M33 1.8 2 360 s

Line Number of Stations per line

Number of Stations in

networkRed 18

37Gold 11

Green 11



Line Total Length Tunnel Elevated At-grade

Red 37.8 km 27.4 km 7.8 km 2.6 km

Gold 14.2 km 14.2 km

Green 22.9 km 21.3 km 1.3 km 0.3 km

The following table gives an overview of the daily boardings forecast in thousands, for a normal weekday in 2021 for Doha Metro:

Daily boardings

Station function Number of stations

<5 Line station 6

5 to 10 Line station 15


>30 Line station 1

>30 Transfer station 2



The network diagram for Doha Metro can be found below.

2.3.3 Passenger forecasts

The table forecasts the daily ridership in thousands over the 20 years from 2019 for Doha Metro:

Year 2019 2020 2021 2022 2023 2024 2025 2026 2027 2028 2029

Daily Ridership(thousands)

192 447 639 661 684 707 729 752 774 797 820

Year 2030 2031 2032 2033 2034 2035 2036 2037 2038 2039


842 865 873 882 891 900 909 918 927 936



2.3.4 Systems, Rolling Stock and Trackwork (SRSTW) contractor

Qatar Rail has awarded the SRSTW Contract, for manufacturing, supplying, delivering to site, installing, testing, commissioning of the system. The system consists of:

a) rolling stock (90 Trainsets, equivalent to 270 vehicles);b) track work;c) electric power supply for traction and non-traction;d) train control (signalling);e) platform screen doors;f) telecommunication systems, including fire detection, fare collection, access

control;g) third party telecommunications systems;h) Integrated Control Centre and Back-up Control Centre;i) SCADA system for monitoring and control;j) asset management system (Maximo);k) the tunnel ventilation system; andl) depot equipment.

The SRSTW Contractor will also be the maintainer of all the system equipment through a Systems Maintenance (SM) contract. This contract is due to be 20 years in duration, with a breakpoint every 5 years. The SM contract will be novated to, or managed by, the Doha Metro Railway Operator.

2.3.5 Design and Build (D&B) contractors

The overall civil construction is allocated through 8 D&B packages:

a) M001: Red Line North Undergroundb) M002: Red Line North Elevated and at Gradec) M003: Red Line South Undergroundd) M004: Red Line South Elevated and at Gradee) M006: Gold Line Undergroundf) M007: Major Stationsg) M008: Green Line Undergroundh) M009: Green Line Elevated and at Grade

Each D&B contractor is in charge of:

a) Executing the civil work;b) Procuring the MEP equipment corresponding to its package; andc) Handing over the works to the SRSTW Contractor.



There is no Maintenance Contract associated with the civil works or the MEP. Paragraph 2.2.2 sets out the maintenance responsibilities of the various contractors.

Qatar Rail is also procuring all Vertical and Horizontal Transport Systems (VHTS: elevators, escalators and travelators). The Contractors who will supply, deliver, install, test and commission the VHTS equipment will also be the maintainers of the equipment. The VHTS maintenance contract is set to be 20 years in duration and will be novated to, or managed by, the Doha Metro Railway Operator.

2.3.6 Indicative programme timing

The table below sets out key milestones in the delivery of the Doha Metro:

Milestone Date

Commence Rolling Stock Delivery Q4 2017

Commence Dynamic Testing Q1 2018

Commence Trial Running Q3 2018

Sectional Completion – Green Line Q4 2018

Sectional Completion – Red Line Q2 2019

Sectional Completion – Gold Line Q4 2019



2.4 LUSAIL TRAM PROJECT INFORMATION

2.4.1 Operation

The Lusail Tram has the following key operational features:

a) Manually driven trams, driver supported by ATPb) 70 kph maximum operating speed at-grade and in tunnelsc) Priority at junctionsd) One central OCC in the depot

By the year 2021 the Lusail Tram is forecast to operate at:

e) Daily boardings (normal weekday) 50,000;f) Daily passenger-km 150,000; andg) Annual fleet-km 2.1 million.

2.4.2 Network

The following tables give an overview of the line length and number of stations for Lusail Tram:

LineLine length in km (terminal-

terminal)

Number of Stations served

Number of Stations per

line

Number of Stations in

networkRed 9.4 13 13

34

Yellow 9.9 1414Yellow

loop7.3 10

Purple 2.2 5 5

Green 16.5 18 18

The following table gives an overview of the daily boardings forecast in thousands, for a normal weekday in 2021 for Lusail Tram:

Daily boardings

Station function

Number of stations

<1 Line station 12



3 to 5 Transfer station 1

>5 Transfer station 2





The network diagram for Lusail Tram can be found below.

2.4.3 Passenger forecasts

The table forecasts the daily ridership in thousands over the 20 years from 2019 for Lusail Tram:

Year 2019

2020

2021

2022

2023

2024

2025

2026

2027

2028

2029


18 42 60 66 72 78 84 90 96 103 109

Year 2030

2031

2032

2033

2034

2035

2036

2037

2038

2039


115 121 122 123 124 126 127 128 130 131

2.4.4 Systems contractor

A design and Build contract was procured to QDVC-Alstom for the complete Lusail Tram, including construction of underground, at grade and elevated trackway, underground and at grade stations, and manufacturing, supplying, delivering to Site, installing, testing, commissioning of:

a) rolling stock; 35 trams (Citadis type),b) track work,c) electric power supply for traction and non-traction, including APS (catenary

free) system,



d) train control (signalling),e) platform screen doors,f) telecommunication systems, including fire detection, fare collection, access

control,g) Control Centre,h) SCADA system for monitoring and control,i) the tunnel ventilation system, andj) depot equipment.

No long term Systems Maintenance contract has been procured or awarded by Qatar Rail for the Lusail Tram. However, Qatar Rail, pursuant to the Lusail Tram Design and Build Contract, may exercise the following D&B Contractor maintenance options:

i. Maintenance for Catenary Free System & Rolling Stock main equipment for a period of 5 years;

ii. Maintenance of Rail systems except those mentioned in i. above for a period of 2 years; and

iii. Maintenance of all other equipment not covered by i. and ii. above for a period of 1 year.

If Qatar Rail exercises the above D&B Contractor maintenance options then the Lusail Tram Railway Operator will be responsible for maintenance of the above systems equipment on the expiry of each option.

2.4.5 Indicative programme timing

The table below sets out key milestones in the delivery of the Lusail Tram:

Milestone Date

Commence Rolling Stock Delivery Q4 2017

Commence Dynamic Testing – Phase 1 (2C2) Q2 2018

Commence Dynamic Testing – Phase 2 (2C3) Q4 2018

Commence Trial Running – Phase 1 (2C2) Q4 2018

Sectional Completion – Phase 1 (2C2) Q1 2019

Commence Trial Running – Phase 2 (2C3) Q2 2020

Sectional Completion – Phase 2 (2C3) Q2 2020



2.5 SCOPE OF SERVICES FOR FM CONTRACTOR(S)

2.5.1 Pre-operations services

During the pre-operation period, the FM Contractor will:

a) Develop FM SOPP’s and produce rule book, station specific local work instructions

b) Mobilize and Train staff c) Support during testing and commissioning; receive validate and verify hand

over documentation d) Develop HAZOP’se) Set up supply chain f) Cleaning inside and outside stations including landscaping;g) Day-to-day management of retail, food and beverage outlets including

management of fit-outs;h) Management, cleaning, inspection and maintenance of park and ride;i) Cleaning, inspection and maintenance of architectural finishes and “back of

house” rooms;j) Cleaning, inspection and maintenance of station civil structures and

equipment;k) Waste management and pest control.l) Receive and maintain stations from handover to opening

2.5.2 Operations services

During the revenue service period, the FM Contractor will:

a) the supply chain b) Cleaning inside and outside stations including landscaping;c) retail, food and beverage outlets including management of fit-outs;d) cleaning, inspection and maintenance (level 1 and 2) of park and ride;e) Cleaning, inspection and maintenance of architectural finishes and “back of

house” rooms;f) Cleaning, inspection and maintenance (level 1 and 2) of station civil

structures and equipment (non-safety related);g) Waste management and pest control.



2.5.3 Special events services

In case of planned Special Events, the FM Contractors will apply the additional services, mobilize additional staff and liaise with third parties according to the Special Event Plan, without disrupting the normal services.

In case of unplanned Special Event, and upon Qatar Rail request, the FM Contractor will propose additional services and staff to be deployed to cover the needs and specificity of the event. Upon Qatar Rail agreement, the FM Contractor will provide the additional services, mobilize additional staff and liaise with third parties according to the agreement, without disrupting the normal services.

2.5.4 Contract principles

The General Conditions of the FM Contract will include, but not be limited to:

a) A 20 year term, with Employer break options on 5th, 10th, and 15th year of term

b) Payment linked to the Key Performance Indicators (KPIs)c) Operator to provide a Parent Company Guaranteed) Operator to provide a Performance Bond e) Option for Employer to novate the Contract to the Operator f) Local content and training/education requirements

2.5.5 Payment

The payment to the FM Contractor may include, but not be limited to:

a) Base payment for the provision of the scope of services;b) Adjusted payment for:

i. Special events; andii. Timetable modifications.

c) Payment deduction linked to performance against KPIs, capped at a percentage; and

d) Bonuses or incentives to be determined.

Due to the anticipated length of the contract it is likely that the payment (or part of) will be linked to one or more Qatar inflation indices.



2.5.6 Interface (delivery)

During the pre-operation period, the FM Contractor will ensure its own mobilization (including hiring, training, develop plans, procedures and standards).

For its mobilization, the FM Contractor will be granted the use of facilities, equipment and access to the system by Qatar Rail or the Operator according to the progress of the testing and commissioning.

To support the testing and commissioning phase, the FM Contractor will provide resources to Qatar Rail or the Operator.

2.5.7 Key Performance Indicators

Performance and quality of service will be measured through Key Performance Indicators (KPIs) that will be monitored and reported by the FM Contractor to Qatar Rail and/or the Operator.

The possible KPIs are:

a) Customer satisfactionb) Cleanlinessc) Equipment operational availabilityd) Front of house and landscaping maintenance

Each KPI will be associated with a target. Failure to reach the target will result in a penalty for the FM Contractor. Repetitive or persistent failure will result in further consequences ranging from an obligation to present a corrective plan to contract termination.

2.5.8 Local Participation

It is the objective of Qatar Rail to drive local industry participation and knowledge transfer as part of the Operator and Facilities Management contracts.

During the tender process bidders will be required to propose their Local Industry Participation Plan and all related information, including the list of services that are to be supplied as Qatari industry local content.

Bids will be assessed on the value these plans will provide to Qatar therefore bidders are encouraged to deliver world-class local content proposals which show a clear and measurable enhancement of Qatari industry and skills.



PART 3PREQUALIFICATION FORMS



FORM A – SIGNED DECLARATION



FORM A – SIGNED DECLARATION [TO BE PROVIDED ON LEAD MEMBER’S LETTER HEAD]

Date: [insert day, month, year]Ref: Doha Metro and Lusail Tram Facilities Management Contracts

Page: [x] of [y]

To: Qatar RailRef: DOHA METRO AND LUSAIL TRAM FACILITIES MANAGEMENT CONTRACTS

Application to Prequalify for DOHA METRO AND LUSAIL TRAM FACILITIES MANAGEMENT CONTRACTS

We, the undersigned, apply to be prequalified for:

TICK Please tick as appropriate

Doha Metro Facilities Management Contract

Lusail Tram Facilities Management Contract

We, the undersigned, declare that:

a) we have examined and have no reservations to the PQD, including any addenda issued up to the submission of this application.

b) we, including any subcontractors or suppliers for any part of the tender resulting from this prequalification, do not have any conflict of interest.

c) we understand that you may cancel the prequalification process at any time and that you are neither bound to accept any application that you may receive nor to invite the prequalified applicants to bid for the contract subject of this prequalification, without incurring any liability to the Applicants.

d) Qatar Rail and its authorized representatives are hereby authorized to conduct any inquiries or investigations to verify the statements, documents, and information submitted in connection with this application, and to seek clarification from our bankers and clients regarding any financial and technical aspects.

e) the information furnished in our application is true and accurate to the best of our knowledge.

f) if we are prequalified, we acknowledge that this grants us the opportunity to participate in the submission of a tender in response to the formal tender documents, at which time we undertake to provide the required tender bond.

g) if the legal, technical, financial condition, or the contractual capacity of our company, or, if applicable, the JV or Consortium of which we are a member, changes when the call for tenders is issued, we shall inform Qatar Rail of the facts and acknowledge that Qatar Rail has the right to review and re-assess the application which we previously made.

h) we enclose all the required prequalification forms and all other documents and supplemental information required for the prequalification application.



i) all members of the JV or Consortium have signed this declaration so as to be legally binding to the whole and to each individual member.

1. APPLICANT NAME (LEAD MEMBER):

Signed: Print name:

Dated: Stamp:

2. APPLICANT NAME (MEMBER):

Signed: Print name:

Dated: Stamp:


Signed: Print name:

Dated: Stamp:


Signed: Print name:

Dated: Stamp:

TICK FORM A ATTACHMENTS – Attached are copies of originals of:

Power of Attorney for signatory for 1. Lead Member

Power of Attorney for signatory for 2. Member





FORM B – APPLICANT INFORMATION FORM



FORM B – APPLICANT INFORMATION FORM [TO BE COMPLETED ONCE FOR JV/CONSORTIUM]


Page: [x] of [y]

1. Applicant’s legal name (LEAD):

2. In case of JV or Consortium, legal name of each Applicant member and percentage share (if applicable):

1. [LEAD] (%%)

2.

3.

4.

3. Applicant’s country (LEAD):

4. Applicant’s year of establishment (LEAD):

5. Applicant’s legal address (LEAD):

6. Applicant’s authorized representative information (LEAD):

Name:Telephone:Email:

7. Division of responsibilities: PLEASE TICK AS APPROPRIATEScope of services Member 1 Member 2 Member 3 Member 4a. [Insert scope as necessary]

b. [Insert scope as necessary]

c. [Insert scope as necessary]

d. [Insert scope as necessary]

e. [Insert scope as necessary]

TICK FORM B ATTACHMENTS – Attached are copies of originals of:Articles of incorporation or documents of constitution, and documents of registration of the legal entity named above in (1)

JV or Consortium agreement or letter of intent



FORM C – APPLICANT MEMBER INFORMATION FORM



FORM C – APPLICANT MEMBER INFORMATION FORM [TO BE COMPLETED FOR EACH MEMBER IN JV/CONSORTIUM]


Page: [x] of [y]

1. Applicant’s legal name (same as Form B (1)):

2. Applicant member’s legal name (as per Form B (2)):

3. Applicant member’s country of registration:

4. Applicant member’s year of establishment:

5. Applicant member’s legal address:

6. Applicant member’s authorized representative information:

Name:Telephone:Email:

7. Name of Qatari sponsor and / or agent (if applicable):

Name:Address:

8. Please confirm that Applicant member named in (2) is able and willing to provide a performance bond from an approved Qatari Bank: YES / NO

9. Details of Applicant member’s ultimate parent company:

Name:Address:

10. Please confirm that parent company named in (9) is able and willing to provide a parent company guarantee: YES / NO

TICK FORM C ATTACHMENTS – Attached are copies of originals of:Articles of incorporation or documents of constitution, and documents of registration of the legal entity named above in (2)



FORM D – HISTORICAL CONTRACT NON-PERFORMANCE



FORM D – HISTORICAL CONTRACT NON-PERFORMANCE [TO BE COMPLETED FOR EACH MEMBER IN JV/CONSORTIUM]


Page: [x] of [y]



3. Please provide details of any contract non-performance in the past five years below (insert more rows as required):

Year:Non-performed

portion of contract:

Contract identification: Total contract amount:

[year] [amount, currency and %]

Contract name:Employer name:Reason for non-performance: [amount and

currency]



currency]



currency]

4. Please provide details of any pending litigation as at the deadline date for the application submission (insert more rows as required):

Year:Outcome as

percentage of assets:

Contract identification: Total contract amount:


Contract name:Employer name:Matter in dispute: [amount and

currency]


Contract name:Employer name:Matter in dispute: [amount and

currency]


Contract name:Employer name:Matter in dispute:

[amount and currency]



FORM E – FINANCIAL STANDING



FORM E – FINANCIAL STANDING [TO BE COMPLETED FOR EACH MEMBER IN JV/CONSORTIUM]


Page: [x] of [y]



3. The Applicant shall provide copies of financial statements for the latest three years. The financial statements shall:a) reflect the financials of the Applicant, and not sister or parent companies.b) be audited by a certified accountant.c) include a balance sheet, income statement, cash flow and all notes.d) correspond to complete, audited financial years (partial periods will not be accepted).

4. As per (3) above, the Applicant shall provide copies of financial statements for the latest three years for its ultimate parent company (identified as per Form B (9)).

5. Please provide details of any material adverse change to financial position since last audited financial statements:

6. If the financial statements provided in (3) show a loss in any year, please provide a written statement detailing the reason, any mitigating circumstances and rectification:

7. Please provide a report from Dun and Bradstreet (D&B) for the latest available financial year for the Applicant. If there is a D&B risk indicator of less than 4 then no further information will be required. If there is a D&B risk indicator of 4 (indicating a high risk of business failure), if no risk indicator is assigned or if a D&B report is not available then please provide a written statement demonstrating (including in relation to any credit support arrangements):a) how the Applicant will service liabilities as they fall due; andb) whether there are any mitigating circumstances.

TICK FORM E ATTACHMENTS – Attached are copies of originals of:

Audited financial statements as requested above in (3) and (4)

Dun & Bradstreet reports as requested above in (6)



FORM F – EXPERIENCE



FORM F – EXPERIENCE [TO BE COMPLETED FOR EACH MEMBER IN JV/CONSORTIUM]


Page: [x] of [y]



3. Please identify any contracts that demonstrate work in metro, light rail, hospitals, civic buildings, five star hotels or shopping malls facilities management in the past five years below, listed in chronological order (insert more rows as required):Start

Month / Year:

End Month / Year

Contract identification: Role

[mm/yy]

[mm/yy]

Contract name:Employer name:Employer's contact name, email and phone:Contract amount:Description of services:[include floor area, location]

[Contractor / Sub-

contractor / Contract Manager]

[mm/yy]

[mm/yy]

Contract name:Employer name:Employer's contact name, email and phone:Contract amount:Description of services:

[Contractor / Sub-


[mm/yy]

[mm/yy]

Contract name:Employer name:Employer's contact name, email and phone:Contract amount:Description of services:

[Contractor / Sub-




FORM G – HEALTH, SAFETY AND ENVIRONMENTAL PERFORMANCE



FORM G – HEALTH, SAFETY AND ENVIRONMENTAL PERFORMANCE [TO BE COMPLETED FOR EACH MEMBER IN JV/CONSORTIUM]


Page: [x] of [y]



Health, Safety and Environmental PerformancePrequalification Questionnaire

Qatar Rail Use OnlyContracts Approved __ Yes __ NoESH Approved __ Yes __ NoProject Approved __ Yes __ No

1. COMPANY NAME

Name: Telephone #: ( )

Address: Fax #: ( )

E-mail Address:

Person Completing this Form:

2. Type of Work:

Mechanical

Operation of Works Trains

Electrical Work

Other (State Type):

3. Injury and Citation/Prosecution History

3.1 What is your injury information for the three most recent years:

2012 2013 2014

a. Number of fatalities

b. Number of lost-time injuries and illnesses cases

c. Number of days away from work for injury or illness

d. Number of cases with restricted work activity (job transfer or restriction)

e. Number of cases without lost workdays (other recordable cases)

f. Total number of hours worked by all employees

g. Lost Workday Injury and Illness Rate (LWDIIR) = (b) x 200,000 (f)

h. Total Recordable Case Rate (TRCR) = (b+d+e) x 200,000 (f)

__________ __________ ________

_



3.2 Provide a brief description of each fatality, if any occurred (as listed in (a) above) in the past 3 years (add pages if necessary):

3.3 Has your company received any government safety or environmental citations/prosecutions in the past 3 years? No

a. If yes, number of serious citations/prosecutions:

b. If yes, number of wilful citations/prosecutions:

c. If yes, number of Repeat violations:

4. Citation / Prosecution History (cont.)

4.1 Provide final outcome after informal, formal, government review commission, etc. for any wilful, serious, or repeat prosecutions/violations in the past three (3) years (add pages if necessary):

5. HSE Programme Information

5.1 Do you have a Health & Safety Policy signed by the most Senior person in the organisation? Yes No

5.2 Has your H &S Managements System been accredited to OHSAS 18001? Yes No

5.3 Do you conduct project HSE assessments and document their findings? Yes No

If yes, who conducts this inspection? Title:

How Often?

5.4 How often does Senior Management review your organisations H & S Performance?

Monthly Quarterly Annually

5.2 Do you have a written HSE programme?

Yes No

5.3 Do you have a full-time HSE professional assigned to each job site/project? Yes No

5.4 Is a written report summarizing HSE accidents/incidents sent to the following and how often?

No Yes Monthly Quarterly Annually

a. President

b. Vice President/Manager of Construction

c. Project Superintendents/Site Managers

d. HSE Director



6. Environmental

6.1 Does your company have a written environmental policy and implementation procedures, or management plans, to guide environmental compliance on the job site during construction?

Yes No

6.2 Has your company ever been cited, prosecuted or received notices of violation (NOVs) from local environmental agencies for non-compliant actions (e.g., chemical or other hazardous material spills, sediment releases offsite)?

Yes No

6.3 Has your company ever had work activities stopped because of failure to obtain the required environmental permits or agency approvals? Yes No

6.4 Provide a brief description of any environmental citations/prosecutions/violations received and the final outcome (e.g., amount of fines paid) in the past three (3) years (add pages if necessary):

7. References

List three (3) client references that could verify the quality and management commitment of your HSE program.

Name Address Phone #/ Point of Contact

a. ( )

P.O.C.

b. ( )

P.O.C.

c. ( )

P.O.C.

TICK FORM G ATTACHMENTS – Attached are copies of originals of:

ISO 14001 Certificate OHSAS 18001 Certificate

Health, Safety & Environmental Management System – submit Table of Contents page onlyHealth, Safety & Environmental Policy Statement – by CEO or Equivalent (if available)



FORM H – QUALITY ASSURANCE AND MANAGEMENT



FORM H – QUALITY ASSURANCE AND MANAGEMENT [TO BE COMPLETED FOR EACH MEMBER IN JV/CONSORTIUM]


Page: [x] of [y]



1. Does your company maintain a current (approved within the last year) Quality Assurance Manual or Corporate Equivalent? If so provide a copy under attachment H-1

Yes No

2. Is your company certified according to ISO 9001 – 2008?

Yes No If so, provide a copy of the current ISO Certificate under Attachment H-2

3. Does your company perform internal or external quality assurance audits?

Yes No

4. Has your company ever been responsible for design requirements, design assurance, or capital projects design?

Yes No

5. When was the last external audit conducted on your company? Post the official results under attachment H-3

Yes No

6. Does your company Project Quality Plan / Quality Assurance Management Plan (PQP/QAMP) Give authority to the Quality Manager to stop work for poor quality? Provide a copy of the section or paragraph under H-4

Yes No

7. If selected, your company will require a robust inspection and test plan that requires transparent management of defects, rapid close-out, preventive measures, fines for NCR’s, and inspection documentation kept by multiple types of data recall methods. Is your company prepared to dedicate time, money, and resources to establish and maintain such a system?

Yes No

8. Does your company have a system in place for controlling the quality of the activities of suppliers and contractors?

Yes No

9. If selected, your company will be required to accept construction works from civil and systems



contractors. Has your company done this before and do you have methods and procedures ready to perform such functions should your company be selected?

Yes No

10. Quality operations protect the rail safety case. Has your company ever had the rail safety case suspended, revoked, or otherwise rail operations halted due to poor quality incidents?

Yes No

11. What is more important to your quality manager, speed of work completion or quality of the work?

Speed Quality

12. If your company is pressured to begin operations before Fire/Life/Safety or Rail Safety Certificates are obtained, will your company commence operations to appease the client?

Yes NO

13. Which is more important to your company, Quality Assurance, Quality Control, or Continuous Improvement?

Quality Assurance Quality Control Continuous Improvement

TICK FORM H ATTACHMENTS – Attached are copies of originals of:Company Quality Assurance Manual / or Equivalent – submit Table of Contents page only

Current ISO 9001 – 2008 Certificate (if available)

Latest external audit performed on your company

Company Quality Assurance Policy Statement – by CEO or Equivalent (if available)

Quality Manager Authority to stop works



FORM I – ENVIRONMENTAL POLICY AND CORPORATE SOCIAL RESPONSIBILITY PERFORMANCE



FORM I – ENVIRONMENTAL POLICY AND CORPORATE SOCIAL RESPONSIBILITY PERFORMANCE

[TO BE COMPLETED FOR EACH MEMBER IN JV/CONSORTIUM]


Page: [x] of [y]



3. Please provide details of how the Applicant considers energy use in the provision of services:

4. Please provide details of any programme for monitoring the Applicant’s current level of environmental performance:

5. Please provide details of any environmental targets or objectives for improvement the Applicant has:

6. Please provide details of the Applicant’s social responsibility policy

7. List of all Social Responsibility initiatives the Applicant has undertaken:a. Ethical practices (such as Code of Conduct, Confidentiality, fair competition.)



b. Human Rights (such as Equal Opportunity, non-discrimination, diversity)

c. Labour Rights (such as child/involuntary labour, wages and working hours, health and safety.)

d. Community Investments

TICK FORM I ATTACHMENTS – Attached are copies of originals of:

Environmental certificates of the Applicant (if available)

Certificate of the Applicant’s membership in global Social Responsibility initiatives (if available)


FORM J – KEY PERFORMANCE INDICATORS


FORM J – KEY PERFORMANCE INDICATORS [TO BE COMPLETED ONCE FOR JV/CONSORTIUM]


Page: [x] of [y]



3. Please provide examples of indicators that the Applicant is currently using or has previously used in measuring performance of services in:

a. Facilities Management

b. Equipment Maintenance

c. Waste Management

4. Please describe any penalty regimes that the Applicant has been subject to including the calculation and cap (if any) of penalties:

5. Please describe any bonus incentives that the Applicant has been subject to including the calculation and cap (if any) of bonuses:


Documents

STRUCTURE AND ORGANIZATION · Web viewThe Applicant shall have at least three (3) consecutive years' experience in providing multi-disciplinary facilities, property and estates management