WATER SUPPLY SERVICESReducing costs and delivering a betterservice for Scottish businesses

Choosing the right water services supplier can result in significantadvantages for your business.You can benefit from substantial costsavings, improve efficiency and reduce your environmental impact.All businesses in Scotland have the opportunity to choose their waterand sewerage services supplier. So make the switch now, and enjoyall the benefits that Severn Trent Services can deliver.

Leading the way in providing abetter choice for water in Scotland

� You can realise immediate and significant savings on your water charges

� We will help you reduce your consumption by identifying water efficiencyopportunities and delivering solutions

� You will be able to make informed decisions to improve water managementwith on line access to flow monitoring data

� We can bill you monthly, on actual meter readings from our automated meterreaders, to help you forecast your water costs

� You will receive a single consolidated bill for all your locations savingconsiderable administration time managing and checking bills

� We will help you create a long term water strategy to ensure sustainabilityand protect your business for the future

� You will have a single point of contact for all your water management needs

� You will have access to our 24 hour customer service centre for an easy andfast response to queries

� You will have access to a range of new services to further improvewater management

Why Severn Trent Services should bethe first choice for your business

Who we are... our experiencegives you total peace of mind

Severn Trent Services is part of the Severn Trent Group which services 4.2million households and businesses. We provide UK businesses with triedand tested water services which reduce water and wastewater costs, improveefficiencies and manage risk and compliance.

With four decades of experience in the water and wastewater industry we have anin-depth understanding of business customers’ needs today and the challengesthey will face in the future with water provision and management.

If you are a national business with locations across the UK, as the leading nationalsupplier Severn Trent Services has the capability to provide water services to allyour sites in Scotland, England and Wales.

As a national business you can benefit from a single expert supplier deliveringimproved and consistent services to all your locations. You will no longer needto liaise with numerous geographical water companies with complex tariffs andinconsistent service agreements.

How does switching my water supplier work?

The system is similar to the energy sector, where youcan choose to purchase your energy, or in this casewater, from a number of different retailers. Severn TrentServices has a licence to provide water in Scotland.

Where does the water come from?

Whichever retailer you use to provide your water servicesin Scotland, the source of the water will remain the same.Scottish Water is the wholesaler and distributor for waterin Scotland.

Am I eligible?

All businesses and public sector organisations in Scotlandcan choose their water and sewerage services supplier.Businesses which consume high volumes of water canrealise significant savings by switching supplier.

What is involved?

Switching your water services supplier is simple and canbe completed within 30 days. We will take care of notifyingyour current supplier, submitting final meter readings,checking your billing is finalised and correct, and ensuringa smooth transition.

Can I switch back?

Of course, if for any reason you are unhappy a 30 daycancellation period is included in your contract.

What are the contract terms?

The minimum contract term is 12 months.

How much will I save?

The higher the volume of water your business uses, thegreater the savings can be. Cost savings can be achievedthrough improved discounts. Plus we help you toreduce consumption by up to 30% by implementingimproved water management techniques.

To find out how much your business can save contactus. We will analyse your current usage and quickly adviseyou of estimated savings.

Below are answers to the questions we get asked mostfrequently. Our Scottish team are always on hand to talkthrough with you every aspect of our service, so if youhave queries, simply contact us either by telephone on0845 034 0864 or email enquiries@stservices.com

We can help you reduceconsumption by up to 30%

Switching your water supplyto Severn Trent ServicesYour questions answered

Severn Trent Services can deliver further costsavings by working with your business to createand implement a sustainable water managementstrategy. Our services support every aspect ofbusiness water management from sourcing,through to usage and disposal.

Our water managementservices include

Inside buildings

� Water hygiene� Water treatment

Complete water cycle

� Water efficiency� Re-use� Contingency planning

Process water usersAsk about our additional services for customers who usehigh volumes of water for manufacturing and industrialprocesses. We have expert technicians who can identifyopportunities and techniques to reduce and optimiseprocess water use.

Source and supply

� Water supply services� Own source, abstraction

Site infrastructure

� Leakage detection� Repair, renewal of underground

networks

� Automated meter reading andflow monitoring

� Asset operation and maintenance� Asset design and build

Creating a long term water strategythat protects your business for the future

We understand that every business is unique so we work in partnership with you toachieve your particular objectives and ensure that at every stage of water use youminimise costs, operate efficiently, mitigate risk, and protect the environment.

Severn Trent Services managed the first water supplierswitch for a UK wide business, involving six major sitesacross Scotland, England and Wales.

“The competitive market is clearly now areality and will drive innovation in the waterindustry. Severn Trent Services is focussedon taking the lead in creating enhancedservices for customers, reducing their costsand making more efficient use of resources”

Wayne Earp, Managing Director Severn Trent Services

A fresh approach to watersupply for First Milk

“Being able to get a closer handle on ourwater usage is not just beneficial to ourbusiness, but to any business. We believethat this new contract with Severn TrentServices will help us in our quest to meetsome of the sustainability targets we haveset ourselves as a business, and helpprepare us for some of the short and longterm challenges facing our industry”

Paul Rowe, First Milk Group Projects Director

The benefits of moving to us can be significant in terms of costsavings, improved efficiency, and exceptional service. Switchingis a simple process, so why not make the choice to do it today.

Contact us for more informationCall: 0845 034 0864 or email enquiries@stservices.com

Severn Trent Services

Phoenix HousePhoenix CrescentStrathclyde Business ParkGlasgowML4 3NJ

T 0845 034 0864E enquiries@stservices.com

www.stservices.co.uk

Head Office

Severn Trent Services3900 ParksideBirmingham Business ParkBirminghamB37 7YG

Cost saving Footprint reduction Efficiency improvement Risk management