Student Affairs at the

University of FloridaDave Kratzer

Vice President for Student Affairs155 Tigert Hall

kratzerd@ufl.edu (352) 392-1265

Outline of presentation

Division of Student Affairs overview and initiatives Dean of Students Office/U Matter We Care/Counseling

and Wellness Center Disability Resource Center Housing and Residence Education Off Campus Life Student Legal Services Recreational Sports Student Activities and Involvement/Multicultural and

Diversity Affairs/Center for Leadership and Service/student organizations

Q&A and discussion

UF Student Affairs

UF Student Affairs has 13 departments with 600 employees (and approximately 1,000 student employees) which provide a wide range of services, educational opportunities, learning, support, outreach, activities, and engagement in multiple facilities.

Organizational Chart

What is Student Affairs?

Career counseling and placement Student organizations including sororities

and fraternities Orientation for new students Parents and families of students Student emergencies and deaths Multicultural and diversity affairs Counseling and behavioral issues Student conduct Healthy behavior, including alcohol policies Student Government Student leadership and community service Housing Intramurals, fitness, and sport clubs

UF Student Affairs Mission

Student Affairs actively contributes to the university’s academic mission, provides comprehensive student services, and educates all UF students. Student Affairs enriches student learning through leadership, service, engagement, and self-discovery resulting in a well-qualified, healthy, and broadly diverse citizenry and workforce.

Student Affairs Resources

Auxiliaries $55.9M

Fees $28.7M

Grants $165K

Gifts $356K

State Appropriations $6M

DIVISION TOTAL RESOURCES $91.2M

Note: Student Affairs contributes $7.3M to the UF overhead assessment

Student Affairs Assessment

The Division will: Measure the impact of our

work in Student Affairs including learning outcomes

Align resource and management decisions based on assessment results

Use research findings to advance the University’s understanding of student issues

Student Affairs Assessment Projects about International Students

Incoming international student expectations survey (summer 2011)

Housing and Residence Education: Sense of Community for UF Graduate Students for On v. Off Campus Students (Spring 2012)

International students and academic integrity survey (Fall 2012)

Graduate and international student assessment project (2012-2013) conducted by Student Affairs Assessment Team

Graduate Student Transition Survey (1291 students (491 international) completed the survey (Jan. 2012)

very easy somewhat easy neutral somewhat difficult very difficult

36.05% 33.81%

18.53%

8.76%2.85%

77.46%

13.08%7.85%

1.01% 0.60%

international domestic

how easy was it to get information before you arrived about...GETTING TO GAINESVILLE

Taxi/s

huttle Bus

Academ

ic dep

t

Frien

d/pers

onal

acqua

intan

ce

stran

ger a

rrang

ed by

frien

d/stud

ent o

rgoth

er

15.90%6.97% 5.93%

29.19%35.51%

7.91%

28.89%

6.67% 6.67%22.22%

6.67%

28.89%

international domestic

After getting to the U.S., best description of your pickup...

27.70% 16.90%2.24%

18.94% 7.94%26.27%

61.77%

26.16%0.20% 9.46% 1.61% 0.80%

where did you stay your first night

International Domestic

After arriving in Gainesville…

very easy somewhat easy neutral somewhat difficult very difficult

16.50%

34.01%

25.46%

17.72%

8.35%

25.15%28.77%

22.33%19.11%

4.63%

international domestic

how easy was it to get information before you arrived about HOUSING

1 mon

th +

less t

han 1

mon

th

1-3 da

ys aft

er

4-7 da

ys aft

er

8-14 d

ays a

fter

more th

an 2

weeks

after

still n

ot fin

al

21.79% 18.74%25.25%

18.13%9.78%

4.89% 1.43%

62.37%

17.30%6.24% 3.02% 1.01% 4.43% 5.63%

international domestic

when did you sign a lease?

Graduate Student Transition Initiative

o Housing and Residence Education provided short-term housing starting summer 2012

o Student Government arranged and paid for additional RTS bus service during first two weeks of August from GNV airport (1466 total passengers; 93 were after 6:50 pm)

o Student Affairs contacted associate deans of colleges to ask them to encourage graduate departments/coordinators to arrange travel logistics with students

Division Priority Goals 2012-13: Student Learning and Engagement KSA

Initiate and/or supplement the services and support for specific student populations such as:o Underrepresented student populationso graduate and professional studentso first generation studentso international studentso distance learning studentso students with disabilitieso veterans

Design and empirically evaluate a seven-session internet based-therapist assisted program for UF students suffering from anxiety disorders by August 2013.

Division Priority Goals 2012-13: Resources: People, Finances, Technology, & Facilities KSA

The Reitz Union Renovation and Expansion Project: To complete the overall design using input from all stakeholders, to complete demolition of the colonnade, and to begin construction of the expansion.

Initiate and implement the Collegiate Veterans Success Center by June 2013 which will include dedicated space and an opportunity for specialized services to support this student population.

To identify a new residence hall design team, secure bond funding, complete the overall design using input from stakeholders, and to begin construction for an August 2015 opening.

www.umatter.ufl.edu ~ 352-294-CARE (2273)

With over 50,000 students and not 1 to spare, the U Matter, We Care initiative serves

as a recognizable umbrella for care related programsand resources for those in distress.

The underlying philosophy of the U Matter, We Care initiative is that UF community members care about each other and proactively reach out to help when needed. U Matter, We Care extends UF’s caring culture by educating our community about signs and symptoms of distress, and providing those in distress the appropriate resources.

www.umatter.ufl.edu ~ 352-294-CARE (2273)

Helping students in distress- What should you do?

Reach outActively listenBrainstorm optionsRefer to resourcesHave high expectations but be flexible when you canConsult! (and notify)

www.umatter.ufl.edu ~ 352-294-CARE (2273)

FERPA and Confidentiality• FERPA protects educational records (not personal observations)• You cannot be sued under FERPA• FERPA is not something to be afraid of- use common sense in the best interest of the student and UF• What can you share with parents?• Colleagues?• Your supervisor?• Your TAs?• The Dean of Students?• The press?• An attorney representing your student?• The parents of your student?

www.umatter.ufl.edu ~ 352-294-CARE (2273)

Who can help those in distress??Counseling and Wellness Center

(352) 392-1575 ~ www.counseling.ufl.edu/cwc

Dean of Students Office (352) 392-1261 ~ www.dso.ufl.edu

Housing and Residence Education (352) 392-2161 ~ www.housing.ufl.edu

University Police Department(352) 392-1111 ~ www.police.ufl.edu

International Center(352) 392-5323 ~ www.ufic.ufl.edu

Make a difference. Be part of the solution.

Emergency/Crisis Response

2010 – 2011

2011 – 2012

Protests N/A 46Total BCT Cases 666 658Current Student Fatalities 20 8Medical Transports – Alcohol

23 38

Medical Transports – Physical

N/A 23

Medical Transports – Psychological

N/A 32

Care Team

2011 – 2012

# of Retroactive Medical Withdrawals 849# of Current Semester Medical Withdrawals

475

# of Petitions Approved 834# of Petitions Denied 204

# of Petitions Deferred 24# of Petitions Pending Documentation 262

Care Team2010 – 2011

2011 – 2012

# of Advocacy Reports 531 1,451# of Advocacy Action Plans 2,239 7,680

# of Meetings with Students 496 936# of Meetings with Faculty/Staff 76 73

# of Meetings with Parents/Family Members 87 63# of Contacts with Students 256 1,369

# of Contacts with Faculty/Staff 443 1,713# of Contacts with Parents/Family Members 121 627

Student Conduct and Conflict Resolution

o Approximately 1560 Student Conduct Code cases per year

o 751 Honor Code cases per yearo Student Conduct and Conflict Resolution (SCCR) is

ranked #1 in the country.o SCCR coordinates the Student Code of Conduct

and Honor Code adjudication processeso Provides mediation, restorative justice and other

conflict resolutiono Provides outreach to faculty, staff, students

regarding Student Conduct Cases

Disability Resource Center

Accommodated testing – over 6000 exams administered annually

One to one counseling Technology training Sign language interpreters Learning Specialists Textbooks in alternative formats Note-takers Educational Assistants Large print / CCTV / Braille

presentation for students with visual disabilities

Support to faculty in providing academic accommodations

Over 1500 students with:

PhysicalVisualHearingPsychiatric &Learning Disabilities

Student Population Overview

1500 students with disabilities registered with the DRC

Categories of disability, by primary disability:31% Students with AD/HD30% Learning Disabilities17% Psychiatric Impairments10% Medical/Chronic Health Conditions6% Physical/Mobility Impairments6% Other: Hearing, Vision, TBI, Aspergers

Common Accommodations

Note-Taking Services Accommodated Testing (e.g. access to extended

time, low distraction location, use of assistive technology, access to a reader and/or a scribe)

Access to course materials in an alternative format

Reduced Course Load Services for students with Hearing Impairments Educational/Lab Assistants

The Accommodation Process

A student self-identifies to the DRC and provides documentation of disability

The DRC reviews a student’s documentation The DRC conducts a collaborative interview

with the student regarding accommodations The DRC prepares accommodation letters for

the student to provide to his/her instructor(s)

Documentation requirements

Statement of diagnosis Summary of information gathered from clinical

interview, rating scales, and/or test instruments Description of symptoms Description of current severity Medications or other treatments Description of accommodations Signed by license professional

Documentation Guidelines can be found at http://dso.ufl.edu/drc/getstarted.php

Faculty Responsibilities

Inform students of procedures for accessing accommodations (e.g. syllabus statement)

Provide and arrange for accommodations specified in the accommodation letter

Consult with the student to ensure there is a clear understanding of requested accommodations

Ensure all disability-related information regarding a student is kept confidential

Ensure instructional materials (e.g. syllabus, handouts) are available in alternative format, if required

Common Concerns

Instructors are not obligated to provide accommodations until they receive an accommodation letter from the DRC

The DRC will not provide copies of classroom notes to students who are not registered with the DRC

Only DRC registered students can take tests at the DRC Testing Center

New Student and Family Programs

International Pre-Arrival Orientation to launch by May  Planning Team: Kris Klann from NSFP, Matt Mitterko (International

Student Enrollment Coordinator for the Grad School) and Patricia Alba (F1 International Student Advisor for the UFIC). 

Filming done no later than February and content submitted by the end of March in order to go live May 1. 

A lot of the content that will be included (i.e. Pre-Arrival information, Visa/Immigration Status information, Living in Gainesville) already exists, we just have to structure the existing content in a format that will be user friendly in Sakai.  Because the content already exists, this will help drive this project forward faster.

Gathering updated content that is specific to international students from some of our campus partners.

New Student and Family Programs

The goal is to have overview videos for each of the main sections (Transitioning to UF, Academics, Adjusting to the US) as well as short videos scattered throughout.

Adding students into Sakai will be an ongoing process and time intensive.  Not all international students are admitted at the same time so we won’t be able to do one upload of students into Sakai the way we did with IA.  Pat and/or Matt will be able to provide us with updated lists so that we can continue to add students throughout the summer.  Pat has said that the UFIC is okay with including text about the orientation into the e-mails/letters they send out to admitted students.  Considering other forms of outreach.

Career Resource Center

o Ranked #1 in the country

o Institutional Exit Survey for graduating seniors: implemented spring 2012

o Career Showcase each fall and spring

o Send your students and prospective employers to the CRC

crc.ufl.edu

Counseling and wellness Center

o Individual and group therapy for UF students; also consultation, biofeedback and testing

o Triage system for students to assess needso CERC (4th floor Peabody Hall) and CWC (Radio Road)o Anxiety disorders (45%), depression, attention, substance

abuse most common concernso Served 10% of the student body last year

Counseling.ufl.edu

Graduate and Family Housing• Demographics of GFH

• 82% International• 20% with families

• Programming – ESOL• Two Villages• 9 Classes per week

• Beginner• Advanced Conversational

• 732 students per month, representing 25 countries

Graduate and Family Housing

• Proximity to Services• Baby Gator• Employment

• GFH Rental Process• 60-Day Notice of Intent to Vacate• Recent Process Changes

Transitional Housing Opportunities• Up to 3 nights• $25 per night, all inclusive stay• ≈100 Guests

Off Campus Life

offcampus.ufl.edu3rd floor, Peabody Hall

• Apartment Locator online service

• Individual assistance with finding a place to leave and solving problems

• Electronic newsletters to off campus students

• Gator Guide to Off Campus Life (publication)

Student Legal Services

Studentlegalservices.ufl.edu3rd floor, Reitz Union

• Free legal advice (paid for by A&S fees through Student Government)

• 46% of SLS clients are graduate students

• SLS has assisted international students in working with leases that were requiring a social security number or a large deposit.

Student Legal Services: common issues with international students

Many landlord/tenant issues with “ruthless” landlords Cars: buying old used cars, accidents with rental cars,

international students will be denied or given a lesser offer of settlement on automobile accident property claims

Student health insurance plan doesn’t cover optional medical activities

Students sign leases through August but leave in April and stop paying, causing credit issues

Our international students are routinely written up for driving without a Florida Driver’s License

International students are often targets of scams, unfair deals, Craigslist scams

Recreational Sports

Recsports.ufl.edu

• Paid by A&S fee through Student Government

• International student initiatives:

• Trial basis of free spouse access on select dates

• Partnering with the International Center to build awareness of the RecSports programs, e.g. Extravaganza

• Targeted marketing to increase applications from international students for student jobs

Recreational Sports Lake Wauburg Recreational facilities Intramural sports Open use of facilities e.g. badminton courts Special activities/tournaments

Reitz Union Renovation and Expansion Project: $75M

Makingitreitz.union.ufl.edu

• Student input to architects about future needs of student union

• Architect visit “meet or tweet” 12-1:30, 1st floor Nov. 7&8

Gator Connect

https://ufl.collegiatelink.net

• Student organization registration database

Student Involvement 982 registered student organizations Center for Leadership and Service offers weekly

community service, service plunges, mentoring in the local schools, leadership conferences and workshops and Florida Alternative Breaks

Multicultural and Diversity Affairs offers programs, support, and services to all students:o Asian Pacific Islander Affairs – language exchange

partnerso Institute of Hispanic-Latino Cultures – “La Casita” - Café

Cultural, Que Pasa

Questions?

Contact Information:o Vice President for Student Affairs Dave Kratzero 155 Tigert Hallo kratzerd@ufl.eduo 352-392-1265