STUDENT FEEDBACK PROCESS AND TIPS ON INCREASING RESPONSE RATES
SHEA WANG, PH.D. INTERIM FACULTY EVALUATION COORDINATOR AUGUST 27,
2014 2014 FACULTY DEVELOPMENT DAY Slide 2 ROLES RELATED TO STUDENT
FEEDBACK Faculty Evaluation Coordinator develop resources
administer the student feedback system rst point of contact for
information or assistance The Faculty Evaluation Committee steering
committee for the student feedback system make decisions with
respect to implementing C5065 Slide 3 THE FACULTY EVALUATION
COMMITTEE Mandate providing advice, support and recommendations in
respect to the implementation of the instructional aspects of the
Faculty Evaluation Policy (C5065), including approval of an overall
framework and processes Composition 9 faculty members, 3
administration members, 3 students, Faculty Evaluation Coordinator,
1 representative from Non-Instructional Faculty Evaluation
Committee, 1 IT representative, 1 senior member of HR More
information:
http://www.macewan.ca/wcm/ExecutiveandGovernance/AcademicGovernanceCounc
il/Sub-Committees/FacultyEvaluation/index.htm#1 Slide 4 BACKGROUND:
TRANSITION FROM COURSEVAL TO BLUE The Faculty Evaluation Committee
passed a motion in Feb. 2013 to implement eXpolrance
Blue/Evaluation as the core application to administer student
feedback for faculty evaluation. Pilot in the fall 2013 in FFAC.
Full implementation in the winter 2014. Slide 5 STUDENT FEEDBACK
PROCESS BEFORE(COURSEVAL) Opt in courses Make changes on
spreadsheet Additional questions -> Faculty Evaluation
Coordinator->ITS ITS configures the system, inputs all the
courses that are identified by the department for evaluation, and
releases the results; the Faculty Evaluation Coordinator works with
chairs to finalize courses, troubleshoots, and runs additional data
analyses. NOW(BLUE) Opt out courses Make changes directly in the
system Instructors add questions in the system ITS and the Faculty
Evaluation Coordinator configure the system, chairs opt out
courses, instructors add additional questions, and the Faculty
Evaluation Coordinator creates and releases the results. Slide 6
STUDENT FEEDBACK PROCESS All courses are opted in, except for
courses with less than 7 enrolled students. Slide 7 STUDENT
FEEDBACK PROCESS Chairs & Deans: Course Selection & Survey
Window Modification Instructors: Question Personalization Students:
Form Fill Out Slide 8 STUDENT FEEDBACK PROCESS SVM Slide 9 STUDENT
FEEDBACK PROCESS - SVM Do not leave the course opted in while all
the instructors are opted out. Slide 10 STUDENT FEEDBACK PROCESS -
QP Slide 11 STUDENT FEEDBACK PROCESS (SV)
https://survey.macewan.ca/BlueEval/default.aspx
https://myportal.macewan.ca/group/staff/faculty-evaluation Or
Blackboard Slide 12 2014 STUDENT FEEDBACK RESULTS Where to find
previous CoursEval results? https://eval.macewan.ca/login.htm Where
to find Blue Evaluation results?
myPortal.MacEwan.ca>Applications>Faculty Evaluation
https://survey.macewan.ca/BlueEval/default.aspx Choose Eval_Users
as the data source Click on Dashboard For more information:
https://facultycommons.macewan.ca/services/faceval/student-feedback
Slide 13 IDEAL RESPONSE RATES A minimum percentage of students,
depending upon the size of the class, must be present to do the
ratings for the information to be considered representative and
reliable Slide 14 ACCEPTABLE RESPONSE RATES Slide 15 2014 STUDENT
FEEDBACK RESULTS Response rates School/FacultyNumber of Invited
StudentsNumber of CompletionResponse Rates Faculty of Arts and
Science28656742425.91% School of Business12159322426.52% Faculty of
Fine Arts and Communications6559118718.10% HCS14404241716.78% Grand
Total617781425223.07% Slide 16 DO ONLINE EVALUATIONS HAVE LOWER
RESPONSE RATES THAN PAPER? Constructive, informative, and
encouraging instructor-student engagement around the course
evaluation process is very important in maintaining or improving
response rates (Norris & Conn, 2005; Johnson, 2002; Anderson
et. al., 2006; Ballantyne, 2003). Slide 17 Early reminder 2 to 3
weeks prior Reminders into term - check response rates Make it an
assignment Give instructions Stress the importance Detail how the
university and you use feedback University of Oregon Demonstration
of how to Provide the URL link Remind students of the deadline
Explain the importance Emphasize the anonymous nature Reassure
students that their responses will be taken seriously Provide class
time (Nulty, 2008) TIPS (SEE HANDOUT FOR MORE INFORMATION) Cont'd.
Slide 18 TIPS Explain the importance of students feedback Reassure
students that 1) responses are anonymous and 2) you will not see
the results until after final grades are submitted List Complete
student feedback survey on syllabus as an assignment Email
reminders Remind students of options to fill out surveys
(smartphones, tablets, computers, and laptops) Conduct your own
midterm feedback Give instructions on how to Provide class time or
schedule a time in a computer lab if necessary Use your own
creativity! MacEwan University Slide 19 THE CRUCIAL FACTOR IN
ACHIEVING HIGH RESPONSE RATES IS FACULTY INVOLVEMENT Slide 20
REPORTS Slide 21 Slide 22 FINAL WORDS ABOUT STUDENT FEEDBACK
Student feedback is important, but is NOT the only component of
faculty evacuation Peer reviews, teaching dossiers, and annual
reports Continue exploring the functionality of Blue to make it
work best for faculty, administration, and students Slide 23
CONTACT US!
https://facultycommons.macewan.ca/services/faceval/student-feedback
Shea Wang, Ph.D Interim Faculty Evaluation Coordinator
[email protected] 780-633-3591
