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Student Financial Services Student Account and Billing Information 354 Richards Hall

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Page 1: Student Financial Services Student Account and Billing Information 354 Richards Hall
Page 2: Student Financial Services Student Account and Billing Information 354 Richards Hall

Student Financial Services

Student Account and Billing Information

354 Richards Hall

Page 3: Student Financial Services Student Account and Billing Information 354 Richards Hall

E-Bill

• View your e-bill through myNEU via the NUPAY link

• First e-bill is posted 2 weeks prior to the start of the term

• Second half courses are billed 1-2 weeks prior to the start of the second half session

• Monthly e-bills if there is a balance and/or any changes since last e-bill

• Payments through NUPAY, credit card or e-check

• Monthly Payment Plan

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Page 4: Student Financial Services Student Account and Billing Information 354 Richards Hall

www.myneu.neu.edu

Page 5: Student Financial Services Student Account and Billing Information 354 Richards Hall

www.myneu.neu.edu

Page 6: Student Financial Services Student Account and Billing Information 354 Richards Hall

Monthly Payment Plan

• Tuition Pay- www. tuitionpay.salliemae.com/northeastern

- or call 1.800.635.0120

• Advantages- No Interest ($35 enrollment fee)

- Fall 2013 First payment due 09/13/2013, 1st of every month - ending Nov 13

- Affordable Monthly Payments (3/2 monthly installments)

- Reduces or eliminates need to borrow

- Deadline for CPS to enroll for Fall is September 25, 2013

• Payment Plan is administered by Sallie Mae

• Provides monthly payment to Northeastern

• Use to pay entire balance or in combination with other sources

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Page 7: Student Financial Services Student Account and Billing Information 354 Richards Hall

Tuition Refund Policy

• 100% within 14 days from the start of the term for 12-week, 8-week, and 6-week courses

• After the 14th day of the term, any student seeking to withdraw from a 12-week, 8-week, or 6-week course will be ineligible for a refund

• Non-attendance does not constitute dropping a course

• Formal drop must be done via your student myNEU

• 4 week courses 100% within the first 7 days of the session

Page 8: Student Financial Services Student Account and Billing Information 354 Richards Hall

Tuition Reimbursement

• Employer Grade Stipulations– Options are to make payment in full, or enroll in one of the payment plan options

– Submit copy of billing statement, receipt, grades to employer for reimbursement

• All items are available on your myNEU self-service

Page 9: Student Financial Services Student Account and Billing Information 354 Richards Hall

Tuition Paid By Third Party

• If you have a third party paying your bill with the following:– No Grade Stipulations

– Paid Directly to Northeastern

• You can submit the following:– Prior to start of term, or no later than end of 1st week of session submit purchase order or

letter of credit to our office, 354 Richards Hall (mail) or 1.617.373.8222 (fax)

Page 10: Student Financial Services Student Account and Billing Information 354 Richards Hall

Northeastern UniversityStudent Health Plan (NUSHP)

• Mandated by the Commonwealth of MA

• Matriculated in degree program and enrolled at least 75% of the full-time curriculum

– CPS Undergraduate: 12 credits Graduate 7 credits (Fall 2013)

– Student enrolled in all on-line courses are not automatically billed/enrolled - May opt to enroll

• Deadline for completing Fall 2013 Health Fee Waiver is September 23, 2013 via myNEU

• Plan administered by Blue Cross Blue Shield of Massachusetts

Page 11: Student Financial Services Student Account and Billing Information 354 Richards Hall

Contact Informationwww.northeastern.edu/financialaid

• On-line information myNEU.neu.edu

• NUSHP – Email [email protected]– www.northeastern.edu/nushp

• Student Financial Services - Student Accounts– www.northeastern.edu/financialaid

[email protected]– 617-373-2270– Tuition Pay

• www. tuitionpay.salliemae.com/northeastern or call at    (800) 635-0120

Page 12: Student Financial Services Student Account and Billing Information 354 Richards Hall

“I Am Here” ProcessInstructions on How to Complete the "I Am Here" ProcessThe link for "I Am Here" will be available when students log in to their myNEU account, beginning on Monday, September 9th. Once they have logged in, they want to click "Review/Confirm Class Schedule", and select either "Confirm Attendance" to verify their Fall classes, or "Modify Schedule" if they want to make a change.

Page 13: Student Financial Services Student Account and Billing Information 354 Richards Hall

Students must go all the way through the screens to complete “I Am Here.”  If students do not receive a "Successful Completion" message (shown below), they have not reached the end of the procedure and must try again the following day.

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All students should print or save a copy of the confirmation page for their records; if there are any issues, we will need proof of their completion to help them re-enroll in courses.

“I Am Here” Process

Page 14: Student Financial Services Student Account and Billing Information 354 Richards Hall

Contact Informationfor “I Am Here” ProcessFor questions related to the “I Am Here” process, please have students email: [email protected]