Embed Size (px)
Citation preview
Student Handbook 2015/2016
A guide to services, policies and regulations for students enrolled on undergraduate and postgraduate taught programmes.
S t u d e n t H a n d b o o k 2 0 1 5 / 2 0 1 6
Page 1
Introduction
What is the Student Handbook for?
As a student you have certain rights and you can expect Liverpool John Moores University (LJMU)
and its employees to honour those rights. We also expect you to recognise the rights of others and
to meet your responsibilities, as laid out in the University’s rules, policies and regulations.
The Student Handbook highlights your rights and responsibilities and includes links to
supplementary information and guidance from different University departments.
Why do I need the Student Handbook?
LJMU is a large and complex organisation and we want to ensure that you know how to access the
information, support and guidance you need to succeed in your studies. The Student Handbook
outlines the facilities and support services that are available across the University and how you can
access them.
If you have any queries about any of the topics or issues in this Handbook, or if you have any other
questions, please contact the Student Administration Centre, located in your local University library.
S t u d e n t H a n d b o o k 2 0 1 5 / 2 0 1 6
Page 2
Contents Page number
Chapter 1: Registration and enrolment 4
1.1 Student Charter 4 1.2 Student registration 4 1.3 Enrolment 5 1.4 When does enrolment take place? 6 1.5 Disclosing criminal convictions 6 1.6 Disclosure and Barring Service Check (formerly CRB check) 7 1.7 Student Code of Behaviour and Student Discipline 7 1.8 Community relations 8 1.9 Equality and diversity 9
Chapter 2: Your student record 10
2.1 About your student record 10 2.2 Updating your student record 10 2.3 Data protection 11 2.4 Your student identity card 12
Chapter 3: Attendance 13
3.1 Attendance policy (Home/EU students) 13 3.2 Attendance policy (international students) 14 3.3 What to do if you are ill 15 3.4 What could happen if you do not attend University 16 3.5 Leave of Absence policy 17
Chapter 4: Your degree 18
4.1 Academic Framework 18 4.2 Academic support 18 4.3 Personal tutors 19 4.4 Study skills 19 4.5 World of Work programme 20 4.6 Work-related learning 20 4.7 Studying abroad 20 4.8 Occupational Health Unit 21 4.9 Fitness health assessments 21 4.10 Fitness to practise 23 4.11 Fitness to study 23 4.12 Final degree awards 24 4.13 Freedom of speech 24 4.14 Intellectual property 25 4.15 Student complaints 25 4.16 Social media 26
Chapter 5: Examinations, assessment and feedback 27
5.1 Examinations 27 5.2 Marks and feedback 28 5.3 Extenuating Circumstances 28 5.4 Referrals and exceptional second referrals 30 5.5 Deferrals 31 5.6 Assessment boards 31
S t u d e n t H a n d b o o k 2 0 1 5 / 2 0 1 6
Page 3
5.7 Assessment regulations 32 5.8 Academic appeals 32 5.9 Academic misconduct 33
Chapter 6: Student support and advice 34
6.1 Student Administration Centres 34 6.2 Student Advice and Wellbeing 34 6.3 Counselling service 35 6.4 Mental health support 35 6.5 Spiritual support 35 6.6 Quiet spaces 35 6.7 Careers and Employability Support 35 6.8 Computing facilities 36 6.9 Your LJMU username and password 37 6.10 Proper use of computing resources 37 6.11 Fire drills 38 6.12 Health and safety responsibilities 38 6.13 Security on campus 38 6.14 Smoking, drugs and alcohol 39
Chapter 7: Libraries 40
7.1 Campus facilities 40 7.2 Copyright 41
Chapter 8: Student life 43 8.1 Student life 43 8.2 Liverpool Students’ Union 43 8.3 National Union of Students (NUS) 43 8.4 Equality and diversity 44
Chapter 9: Additional advice for international students 45 9.1 Enrolment 45 9.2 Registering with the Police 46 9.3 Attendance policy for international students 46 9.4 Working in the UK 47 9.5 Visas and visa renewal 48 9.6 English language support 48 9.7 International students with families 48 9.8 Fees and funding advice 49
Chapter 10: Fees and funding 50 10.1 Tuition fees 50 10.2 What happens if you don't pay your fees 51 10.3 What happens if you want to leave your course and LJMU 51
S t u d e n t H a n d b o o k 2 0 1 5 / 2 0 1 6
Page 4
Chapter 1: Registration and enrolment
It’s not just new students who have to enrol at LJMU – every student on every programme at the
University has to re-enrol at the start of each academic year.
Enrolment is really important because it officially confirms that you are a student at LJMU and it is
your opportunity to check and, if necessary, update a range of key personal and programme details.
If you have any queries about re-enrolling for the 2015/2016 academic year, please call the Student
Registration Helpline:
0151 231 3289 (9am – 4.30pm)
email: [email protected]
1.1 Student Charter
The LJMU Student Charter sets out a series of expectations, standards and responsibilities that we
each need to meet in order for you to achieve your academic and personal ambitions while you are a
student at LJMU.
It is not an exhaustive list and that’s why you are advised to take the time to read through the
Student Charter and the University’s rules and regulations.
If you are a Postgraduate Research student you should refer to your Code of Practice for Researchers
and Supervisors, details of which will be included in your research handbook.
1.2 Student registration
Every student has to complete enrolment by re-registering for their programme of study at the start
of every academic year.
You will be asked to check, update (if appropriate) and approve a range of personal information on
your student record, such as your home and term-time addresses, and also confirm the programme
you will be studying.
If you are a new first year undergraduate or postgraduate student just starting your course at LJMU,
you will also have to come into one of the Student Administration Centres located in the LJMU
Libraries to formally complete your enrolment at the University by confirming all your details are
correct with a member of staff. You will also collect your LJMU student identity card. You can check
were you need to go for your enrolment and what documents you need to bring with you by clicking
on the Before You Arrive website.
Continuing students can re-register just using online Student Self Service. You will only need to come
into a Student Administration Centre if you need to make changes to your student record that
requires you to bring in specific documentation or if you have specific queries about your
programme or modules.
S t u d e n t H a n d b o o k 2 0 1 5 / 2 0 1 6
Page 5
1.3 Enrolment
Enrolment is when you check, amend and confirm a range of personal information held about you by
the University. You will also be asked to confirm that you are registered on the right academic
programme for that specific academic year. Every student at LJMU has to formally enrol at the
University every year.
During enrolment you will sign a declaration (see below), which states that you agree to:
follow LJMU’s policies and regulations
the University’s Data Protection Policy
and accept liability to pay your tuition fees
These policies and regulations are summarised in the LJMU Student Charter but you should also take
the time to read the full policies as well.
Student statement
I certify the details supplied on the student registration form are correct and that I have
declared any previous study at LJMU (failure to disclose this information may jeopardise your
final award outcome). I can confirm that the existence of LJMU’s terms and conditions and its
rules and regulations (LJMU Regulations) have been brought to my attention and made
available to me via the Student Handbook and LJMU’s website. I certify that I have been
given the opportunity to read and fully understand the terms of the LJMU Regulations. I
agree to abide by the LJMU Regulations.
I accept responsibility for the payment of tuition fees in the absence of any other form of
sponsorship, and agree to pay any instalments on the due date. I recognise that the
University will apply sanctions if I fail to pay my tuition fees on time. I will check my LJMU
email account weekly/regularly and ensure I respond appropriately to all University
communications.
Data protection statement
LJMU is registered as a data controller with the Office of the Information Commissioner
(ICO), as required under the Data Protection Act 1998. You can find details of our
Registration Number Z5616967 at http://ico.org.uk/esdwebpages/search
The University will only process and disclose personal data within the terms of the Data
Protection Act 1998 and the University’s Data protection Policy. You can find the Data
Protection Policy at the following link in addition to further information about who we share
your information with. Within the same link, please read important information regarding
the ‘Student Collection Notice’ and tick the box below.
If you wish to discuss any data protection matter further you can also find the contact details
for the Data Protection Officer within this link
S t u d e n t H a n d b o o k 2 0 1 5 / 2 0 1 6
Page 6
1.4 When does enrolment take place?
Most students are asked to enrol in August or September just before the start of the new academic
year. Some students, such as nursing and postgraduate research students, may be asked to enrol at
other times as their courses follow a different academic calendar. You will be told when you need to
enrol by the University.
1.5 Disclosing criminal convictions
Criminal convictions are not a bar to studying at LJMU, but the University does insist upon applicants
and students disclosing any relevant convictions that might impact upon your study at the
University.
You should tell LJMU about any 'spent' or 'unspent' convictions that may be relevant to your course.
If you are charged or convicted of a criminal offence while you are a student at LJMU (or between
the time you are offered a place and the start of your course), you must inform the University
immediately giving details of the charges and/or conviction.
The University will assess an application from a person with relevant convictions in the light of the
assessed risk to other students, to staff, and to University property.
Any information provided in relation to criminal convictions declarations will be treated in the
strictest confidence, securely maintained and disclosed only to specific individuals who require this
information as part of their duties. This information will be stored separately from your academic
record.
While criminal convictions will not automatically preclude students from all courses, it is important
to note that failure to disclose relevant criminal convictions may result in a place being withdrawn or
you being required to leave the University before having completed your studies.
If you don’t disclose a relevant criminal conviction or you are found to have lied on the application
form in order to get a place on a LJMU programme, the repercussions are very serious. This is known
as Misrepresentation and may result in a place being withdrawn or a student being required to leave
the University before having completed their studies.
All disclosures regarding criminal records will be considered under the LJMU Criminal Convictions
Procedure.
For more information, read LJMU’s Criminal Convictions Procedure
If you have any queries, email: [email protected]
S t u d e n t H a n d b o o k 2 0 1 5 / 2 0 1 6
Page 7
1.6 Disclosure and Barring Service Check (formerly CRB check)
Some professional courses are exempt from the Rehabilitation of Offenders Act and you may be
asked to disclose all convictions, regardless of date. For these programmes, spent convictions, cases
pending, and police cautions must be disclosed regardless of the date.
Some professional programmes or modules may require you to undertake a criminal records check.
This involves completing a Disclosure and Barring Service Form (DBS), for which there may be a
charge and the production of documents to verify your identity.
The Disclosure and Barring Service processes the form and returns a certificate to you. You will be
required to show your certificate to LJMU. You will not be able to start your programme or
placement until you have done this.
Since summer 2013, the DBS service offers a new subscription Update Service, which allows
individuals to keep their DBS certificate up-to-date so that they can take it with them when they
move jobs or roles.
If you subscribe to the Update Service, LJMU - with your consent - will be able to carry out online
status checks to ensure that your DBS certificate is accurate and that there is no new information.
If any convictions are shown on your DBS certificate, they will be considered by the respective
Faculty Criminal Convictions Panel, which has representation from professional placement providers.
If a DBS certificate is a course requirement then it will be clearly stated in the Programme Factfile
and Programme Handbook.
For more information, read LJMU’s Criminal Convictions Procedure
If you have any queries, email: [email protected]
1.7 Student Code of Behaviour and Student Discipline
Student Code of Behaviour
It is essential for a large organisation like LJMU to create and maintain an atmosphere that is
conducive to the academic and social well-being of the University community.
LJMU expects everyone at the University (this includes students, staff and visitors to the campus) to
conduct themselves at all times in a manner which demonstrates respect for the University, its staff,
students and the wider community.
LJMU’s expectations with respect to student behaviour are set out in the Student Code of Behaviour.
The Code of Behaviour applies to all current students registered at the University and includes
behaviour on and off LJMU premises, including practice placements, field trips, and in student
accommodation.
For further information, read the Code of Behaviour in full.
S t u d e n t H a n d b o o k 2 0 1 5 / 2 0 1 6
Page 8
No member of staff, or fellow student, should be expected to put up with challenging and
intimidating behaviour – they can, and should, refuse to engage with anybody behaving in this way.
Breaches of the Student Code of Behaviour could mean that you face disciplinary procedures, which
provide a framework for dealing with issues of misconduct.
Student discipline
If complaints about unacceptable behaviour do arise, LJMU will normally try to deal with the issues
informally in the first instance, by getting students to recognise the problem and change their
behaviour voluntarily.
However, if the breach of the behaviour code is deemed to be serious, or the informal approach is
not appropriate or does not work, then the University will deal with the problem through the formal
disciplinary procedures.
If an allegation is proven the University can apply a range of sanctions and penalties, which are listed
in the Student Disciplinary procedures. Students should be aware that serious breaches of the code
of behaviour can result in a recommendation of expulsion from the University.
For further advice on the Student Disciplinary Procedures, email: [email protected]
Independent advice and guidance on this and other issues can be obtained by contacting Liverpool
Students’ Union: www.liverpoolsu.com
1.8 Community relations
LJMU works closely with Liverpool City Council, Merseyside Police, Merseyside Fire Service and other
organisations to support and maintain positive community relationships.
The most common complaints about students received by the University involve:
excessive noise (day or night)
anti-social behaviour
LJMU is committed to responding to concerns in the community over student behaviour and aims to
encourage high standards of conduct.
Everyone at LJMU – staff, students and visitors – has a role to play in maintaining positive
community relations across the University. Failure to meet your responsibilities in this regard may
result in disciplinary action being taken.
S t u d e n t H a n d b o o k 2 0 1 5 / 2 0 1 6
Page 9
1.9 Equality and diversity
LJMU is committed to creating a learning and working environment which values and recognises the
full potential of each individual. The University has a comprehensive Equality and Diversity Policy
that complies with national and European Union anti-discriminatory legislation.
The policy articulates the rights and respects pertaining to every individual and a clear commitment
for challenging discrimination and the distress this causes.
For example, LJMU will not tolerate any form of unfair discriminatory practice, violence and
extremist behaviour, hate crime, terrorism activities, or harassment including offensive remarks,
language, graffiti, pin-ups and jokes, which are based upon a person's protected characteristic(s).
The nine (9) protected characteristic identified by the Equality Act 2010 are:
age
sex
disability
gender reassignment
pregnancy and maternity
race
religion or beliefs
sexual orientation
marriage and civil partnership
Unwelcome physical advances also constitute harassment. Students may be disciplined or dismissed
where discrimination is proven.
We would advise you to read LJMU Equality and Diversity Policy, including the Equality Objectives
and Action Plans. More information on University’s Equality Objectives and Action Plans is available
by logging on to the University intranet.
S t u d e n t H a n d b o o k 2 0 1 5 / 2 0 1 6
Page 10
Chapter 2: Your student record
2.1 About your student record
Every student at LJMU has their own student record.
This record contains:
Personal information – such as your full name, age, home and term-time address, ethnicity
and educational background, if you are disabled, a record of your criminal convictions
(where relevant), your eligibility for student funding, bursaries and if you have been
awarded any scholarships.
Information about what you are studying – such as the programme title, details on the core
and option modules you’ll be studying this year, any marks you’ve received to date, details
on work-related learning, your performance in graduate skills (where relevant) and much
more.
It is your responsibility to make sure that your Student Record contains up-to-date and accurate
personal and programme information. You will be asked to check and if necessary update this
information when you enrol at the start of each academic year.
Your full student record will be maintained by the University throughout your studies at LJMU and
for a further one year after you leave or graduate.
After this time the only documentation that we guarantee to keep in perpetuity will be a transcript
of your results, the information required for your Higher Education Achievement Report (HEAR), and
a standard academic reference.
Certain materials may be held for longer periods to comply with legal requirements, for quality
assurance purposes, to meet professional body requirements, or the needs of a validation body.
These will be held, wherever practicably and appropriately, anonymously or with your consent.
For more information on LJMU’s data protection policy, click here:https://www.ljmu.ac.uk/about-
us/public-information/data-protection-and-freedom-of-information/data-protection
2.2 Updating your student record
There will be times when LJMU needs to get hold of you or send you some official correspondence. If
you’ve changed mobile phone numbers or moved house but not updated your student record we
won’t be able to get hold of you or important (and possibly confidential mail) could be delivered to
the wrong address.
LJMU will not be held responsible for any problems that occur as a result of any delays resulting
from, for example, information being sent to the wrong address if you didn’t let us know about
changes to your personal details. That’s why it’s really important that you regularly check and
update your personal information using Student Self Service. You are able to update some of your
personal information using Self Service on the Student Information System. You can do this at any
time during the academic year.
S t u d e n t H a n d b o o k 2 0 1 5 / 2 0 1 6
Page 11
This key information includes:
Your term-time address
Contact telephone and mobile phone numbers
Next of kin/Emergency contact details
If your permanent address or name changes after enrolment you will have to bring documentation
along to the Student Administration Centre in your local LJMU Library.
2.3 Data protection
LJMU needs to obtain and process certain information about our students to allow us to register
students, organise programmes, and to carry out other essential university activities.
The University cannot exercise its responsibilities and fulfil its education, training and support
obligations, without holding and using this personal data.
We process your personal data for:
recruitment
admission
enrolment
the administration of our programmes of study and student support
funding arrangements
monitoring performance and attendance
supervision, assessment and examination
graduation
alumni relations
advisory, and pastoral purposes
health and safety management
research, statistical and archival purposes
LJMU complies with the Data Protection Act 1998. As such the information we collect is stored
safely, used fairly, and not disclosed to any other person unlawfully.
The University, all staff or others who process or use any personal information must ensure that
they follow the University’s Data Protection Policy.
For more information, read the University’s Data Protection Policy
If you have any questions about our Data Protection procedures, please contact the Data Protection
Officer:
0151 231 3116
email: [email protected]
S t u d e n t H a n d b o o k 2 0 1 5 / 2 0 1 6
Page 12
We also process applicant and student data to meet our statutory and other binding
obligations. These may include submission of statistical returns to Government or its agencies,
including the Higher Education Funding Council for England (HEFCE), and other official bodies, such
as the Higher Education Statistics Agency (HESA).
For more information, please read the Student Collection Notice.
As a Tier 4 licensed sponsor we may be required to give information to the UK Visas and Immigration
(UKVI) about students with visas to study. Our sponsorship duties include informing UK Visas and
Immigration (UKVI) if a student fails to register, withdraws, or fails to attend classes and hand in
work.
2.4 Your student identity card
All staff and students at LJMU are issued with their own identity (ID) card.
Your ID card is really important because it:
gives you access to University buildings and key facilities
enables you to use the Libraries, borrow books, buy print credits and much more
proves your identity when you are handing in any assignments or when you are sitting your
exams
lets you use the University’s computing and printing facilities
lets LJMU Security staff know who should – and who should not – be on University premises
proves your identity when collecting grant and bursary cheques
You will be given your ID card when you first enrol at the University at the very start of your
programme. You should never use anyone else’s ID card or lend yours to someone else.
It is your responsibility to keep your University ID card safe and ensure that it is not misused by any
other person. University cards are not transferable between individuals and if your card is found to
be in the possession of anyone else, it will be confiscated. You may be disciplined and be expected to
pay for the cost of a replacement card.
If you lose your ID card or it is stolen, the first thing you need to do is tell the University’s Security
Services as soon as possible by calling 0151 231 2556.
To obtain a replacement card you will need to go to the Student Administration Centre of your local
LJMU Library, where staff will be able to produce a new card for you. If you’ve lost your card, your
replacement ID card will cost you £10. If it was stolen and you can give a Police Crime Number, you
won’t have to pay the replacement fee.
Your old card will be cancelled and this means that it won’t work even if you recover it at a later
date.
S t u d e n t H a n d b o o k 2 0 1 5 / 2 0 1 6
Page 13
Chapter 3: Attendance
You are expected to attend your timetabled teaching and learning activities and, when this is not
possible, you are to let the University know if you are likely to be absent from the University for any
period of time.
All students must also complete an email attendance exercise confirming their ongoing
attendance at the University during both Semester 1 and Semester 2.
Students studying on a Tier 4 visa are also required to complete 'face to face' attendance
checks each semester.
International students should be aware that should they fail to respond to the attendance
confirmation e-mails they will be reported to UK Visas and Immigration (UKVI) who may take action
against them.
Please go to the Student Administration Centre of your local LJMU Library if you have any questions
about attendance and absence reporting.
3.1 Attendance policy (Home/EU students)
Twice a year the University will send an email to your LJMU email account requesting your
confirmation of attendance. You will be expected to reply accurately and promptly to these emails.
Attempts to falsify attendance reports will be treated as a disciplinary offence.
Undergraduate degree students
The attendance of undergraduate students is monitored on a weekly basis during teaching periods.
A minimum of one timetabled session will be monitored and recorded each week.
Students are required to contact the University to report any absence from parts of their course of
up to 5 days using the absence reporting form available by logging on to the student intranet.
On return to study after a period of more than 5 days sickness, a 'Fitness to Return' note should be
provided. You can get these from your Doctor.
If you miss two consecutive weeks of timetabled activities, LJMU will contact you via your
University email account to find out why you haven't been coming in and to make sure
everything is ok.
If you are absent for 4 consecutive weeks without explanation, you will receive a formal
written warning and be required to attend a meeting.
If you are absent for 6 consecutive weeks without explanation and authorisation from the
University, you will be required to attend an interview to discuss your future at LJMU.
Failure to attend this interview could result in you automatically being withdrawn from the
programme of study.
S t u d e n t H a n d b o o k 2 0 1 5 / 2 0 1 6
Page 14
Authorised absence
It is possible to arrange a period of up to four weeks authorised absence from the University in
exceptional circumstances, for example following bereavement or serious personal/family
difficulties. Only your Programme Leader can authorise such an absence.
Please contact your Programme Leader or staff in the Student Administration Centre in your local
LJMU Library for more details about LJMU's attendance and absence policies.
3.2 Attendance policy (international students) – please also read Chapter 9
LJMU is required by UK Visas and Immigration (UKVI) to monitor the attendance of all Tier 4
international students studying at the University.
As a Tier 4 international student you will be required to confirm your attendance at LJMU via
monitoring exercises that take place throughout your programme of study. These include:
Enrolment: you must complete the enrolment process at the start of each academic year.
The deadline for completion is within 10 days of the programme start date
Face-to-face verification: you must report to their Faculties at appointed times (pre-
Christmas break and pre-Spring break)
Census points: each month your engagement with scheduled teaching and learning activities
will be monitored through your attendance at lectures, submission of work, assessments,
etc.
If you are absent more than a week you must notify your tutors. LJMU has a responsibility to report
to UKVI any student who:
fails to enrol or complete their attendance confirmation
withdraws from their programme of study
has any significant changes in their circumstances
You are advised to read the International Students Attendance Policy on the student intranet or visit:
www.ljmu.ac.uk/about-us/public-information/student-regulations/guidance-policy-and-process
Please note this policy does not cover students with visitor visas.
For further advice please contact the International Student Advisers:
0151 231 3673
email: [email protected]
S t u d e n t H a n d b o o k 2 0 1 5 / 2 0 1 6
Page 15
3.3 What to do if you are ill
From time to time, you may need to take time off from your studies due to ill health. This could
range from a couple of days right through to having to suspend your studies to recuperate from
serious illness or surgery.
In the first instance (and in the first few days of illness), it is important that you notify the University
of your absence by completing the absence notification form, available by logging onto the student
intranet.
If you have any queries you should contact the Student Administration Centre in your closest LJMU
Library or your Programme Leader.
Should the period of illness (regardless of length) cover an assessment period, then you must speak
to your personal or course tutor. You should also refer to the Extenuating Circumstances (EC)
Procedure
If you require advice about the EC process, you can email the Retention and Progression
Adviser: [email protected]
If your sickness/ill-health is long term, you may want to think about suspending your studies until
you feel able to continue. Before you do anything, you should contact Student Advice and Wellbeing
to discuss what options are open to you and if appropriate how to go about suspending your studies.
For further information, please contact the Student Advice and Wellbeing team:
email: [email protected]
tel: 0151 231 3153/3154
In some cases, illness may leave students with long-term health conditions and/or disabilities. Staff
within the Student Advice and Wellbeing team will also be able to give further advice on disability
issues and the range of support available to you.
For further information, contact the Disability Team:
email: [email protected]
tel: 0151 231 3165/3164
Please note:
You should be aware that you do need academic permission to suspend your studies so
you should include your tutor in any discussions you have about this.
There are implications to suspending your studies at LJMU. You will need to work these
through prior to making any decision about your future.
S t u d e n t H a n d b o o k 2 0 1 5 / 2 0 1 6
Page 16
3.4 What could happen if you do not attend the University
LJMU reserves the right to cancel the registration of any student who is not obviously attending the
University – for example if you routinely miss timetabled sessions or assessment deadlines.
The University will contact you via your University email account and via letters to the local
Liverpool/Merseyside address on your student record inviting you to attend meetings before such
action is taken.
That’s why it is vital that you tell the University about any absence as soon as possible by completing
the absence notification form if:
you are ill
the sickness is long term
you are involved in an accident
or you experience a bereavement or other serious event, which means that you are unable
to come into the University
If you are absent during critical assessment periods it is imperative that you contact your academic
tutor. It may be possible to extend a coursework deadline or set an alternative assessment.
Click here for details on LJMU’s Extenuating Circumstances Procedure
Remember, if you are an undergraduate and you are not attending the University, LJMU is legally
required to tell the Student Loans Company and this means that you won’t receive any student
funding (tuition fee and/or maintenance loans).
Additional guidance for international students
If you are absent for any reason you must notify the University as soon as possible. LJMU has
responsibility to report to UK Visas and Immigration (UKVI) any student who:
fails to enrol or complete their attendance confirmation
withdraws from their programme of study
has significant changes in their circumstances
For more information, please read the International Students Attendance Policy.
Please note: this policy does not cover students with visitor visas.
S t u d e n t H a n d b o o k 2 0 1 5 / 2 0 1 6
Page 17
3.5 Leave of absence
LJMU operates a leave of absence policy, often referred to as periods of suspension, intermission or
intercalation that allows students a temporary and official period of time away from their studies. A
leave of absence from a programme of study may be requested for a variety of reasons, including
medical, financial and personal.
If you are considering making a request for a leave of absence, you are strongly advised to seek
advice and guidance from both your Programme Leader and the Student Advice and Wellbeing
Team.
In certain circumstances academic staff, for example a Programme Leader or a Personal Tutor may
raise the possibility of a leave of absence with a student.
Please note: granting of a leave of absence is not an automatic right and the decision will be made
on an individual basis by the Programme Leader in conjunction with the Faculty Registrar.
Periods of leave of absence are usually only permitted for up to one year. Agreement relating to the
period of leave of absence and a suitable date to resume studies should be agreed by both the
student and the academic team once the decision to agree to a leave of absence request has been
made.
Leaves of absence are permitted to commence at appropriate stages in the academic calendar. The
date a period of leave of absence will begin can vary and depends upon your individual needs and
programme of study. Please note: LJMU will look at your overall engagement with the University
when determining the start date of a leave of absence, not just the last date of attendance in a
teaching session.
While on leave of absence:
you may not participate in any programme-related activities, including assessments
you may access support services offered by Student Advice and Wellbeing Services and IT
Services
you will be contacted one month before you are due to resume studies advising you of
registration requirements.
Please note: For some programmes of study and for some students, additional requirements will
need to be met prior to your return. You will be advised of any additional requirements at the
point when a leave of absence is granted.
Advice for international students
If you are an international students studying on a Tier 4 visa, your leave of absence will be reported
to the UKVI. You are also expected to advise the UKVI that you are returning home. You will have to
apply for a new visa prior to returning to the University to resume your studies.
For further details log on to the student intranet and visit the Student Governance webpages or go
to: www.ljmu.ac.uk/about-us/public-information/student-regulations/guidance-policy-and-process
S t u d e n t H a n d b o o k 2 0 1 5 / 2 0 1 6
Page 18
Chapter 4: Your degree
Your Programme and Module Guides and Blackboard provide detailed information on your degree,
your academic team, and other aspects of your academic experience.
If you have any questions about any aspect of studying at LJMU please don't hesitate to contact your
Personal Tutor or other academics on your programme, the Student Advice and Wellbeing Team or
the Student Administration Centre of your local LJMU Library – they are here to help so please don't
be afraid to ask for advice.
4.1 Academic Framework
The Academic Framework is designed to ensure that your programme of study meets the standards
expected by the Quality Assurance Agency for Higher Education (QAA) and other relevant
professional accreditations.
Put simply this means that when you graduate you can be confident that your LJMU award is worth
the same as a similar degree from any other UK university.
Click here for more information on the Academic Framework.
4.2 Academic support
Academic support is provided by personal tutors, supervisors or year tutors, and by the academic
leaders of the particular modules being studied.
Individual support for non-academic matters is provided by staff in the Student Administration
Centre of your LJMU Library and by the Student Advice and Wellbeing Team.
If your concerns relate to a particular module or area of study then you should contact your module
tutor first as they will be able to guide you to relevant books and journals, and will be able to chat
with you about general issues of concern.
If the issue is broader than just one module, it is worth talking to your Personal Tutor, Year Tutor or
Programme Leader, as they will have a broad overview of your programme. Whether it is an
academic problem or if it’s more personal, they will be able to help you and, if necessary, direct you
to relevant support staff in the University.
For more general advice on studying at University and for information on LJMU’s free study skills
workshops and courses, log on to the student intranet and read the information on study support.
Information is also available here: www.ljmu.ac.uk/discover/targeted-support/study-skills
S t u d e n t H a n d b o o k 2 0 1 5 / 2 0 1 6
Page 19
4.3 Personal tutors
All students are assigned a Personal Tutor. Your Personal Tutor will be someone who is familiar with
your programme of study and their role is, primarily, to offer support with your academic
development and provide pastoral oversight, signposting the availability of appropriate University
support should issues arise that may impact on your ability to complete your studies successfully.
They may also provide broader support for your personal and professional development in
conjunction with other specialist support services, including:
Student Advice and Wellbeing
the World of Work Careers Services
Skills Support Officers
Liverpool Students' Union
If you are uncertain who your Personal Tutor is, please refer to your Programme Handbook.
4.4 Study skills
LJMU understands that making the transition to degree-level study can be difficult for some
students. That is why the University offers a wide range of study skills courses, as well as advice and
guidance from a range of experienced staff.
Managed by Advisers from the Student Advice and Wellbeing Team, LJMU’s study skills support and
advice encompasses essential academic and personal skills designed to help you become a more
confident and effective learner.
All sessions are informal, and give you the opportunity to ask questions relevant to your own needs
and concerns.
All students are entitled to take part in the University’s free Study Skills workshops and to use the
two Maths resource and support centres.
If you are not sure what support you need you can also arrange to talk to an advisor to discuss your
specific requirements and to establish what additional support you may need.
Click here to find out more about LJMU’s study skills workshops
To book your place on any of these workshops please email: [email protected]
S t u d e n t H a n d b o o k 2 0 1 5 / 2 0 1 6
Page 20
4.5 World of Work programme
The World of Work Programme consists of three inter-related elements, supported by personal
development planning (PDP), where you reflect on your abilities and plan the actions you need to
take to achieve your personal objectives. Click here for more information about the World of Work
Programme
The three elements of the World of Work programme are integrated into every undergraduate
course:
Graduate Skills
Work-Related Learning
World of Work Skills Certificate
All undergraduates are expected to complete the World of Work Skills Certificate to at least Bronze
level as this is a compulsory component of your Level 4 core modules.
For details please see your Programme/Module Handbooks or click here to log onto the intranet.
4.6 Work-related learning
Work-related learning is included in every undergraduate degree programme, so whatever you are
studying you will have the opportunity to engage in real world projects and activities or go on work-
based learning placements.
In doing so, you will be able to apply and further develop your knowledge and employability skills in
a ‘world of work’ context.
Having experience of the workplace and current issues is incredibly valuable in developing your
career aims and when applying for graduate jobs.
Work-related learning may take different forms, the most common being:
Work placements
Internships
Projects with work-based contacts
Simulations of workplace activity
Employer-driven case studies
For details on the range of work-related learning activities associated with your programme, see your
Programme and Module Handbooks.
4.7 Studying abroad
The Erasmus programme is a European Commission initiative designed to promote student mobility
throughout Europe in order to create fully mobile EU citizens, and to provide an experience that will
benefit your personal, academic, and professional development.
S t u d e n t H a n d b o o k 2 0 1 5 / 2 0 1 6
Page 21
Erasmus gives you the opportunity to study in a European university, or participate in a work
placement at a European partner (this could be a business of any size, a charity, or a public body) for
a minimum of three and a maximum of nine months. There are no additional fees to pay. All
Erasmus students receive a grant to help with the costs of their placement of approximately €350 for
each month you are away from Liverpool.
The scheme is open to undergraduates and postgraduates of all disciplines. Non-language students
need not worry about their linguistic ability as we generally only provide placement opportunities
that include English language support. Currently, LJMU has over 50 partnerships within Europe. If
none of these are suitable we will attempt to open a new partnership, with the support of your tutor
and School, in order to find the best opportunity for your academic, professional, and personal
growth.
If you are interested in finding out more please talk to your Personal Tutor during your first year of
study or click here to log onto the intranet.
4.8 Occupational Health Unit
The Occupational Health Unit provides a service to protect your health at work, to assess and advise
on fitness for work and to help manage health issues effectively.
It also provides a fitness health screening and referral service for students studying healthcare,
pharmacy, social care, microbiology and education in line with fitness to practise standards.
4.9 Fitness health assessments
Fitness health assessments are undertaken for students who are training in specific disciplines.
These can be undertaken before training commences or during training if a problem arises.
The objectives of such assessments are:
To ensure medical fitness to train in certain subjects
To identify adjustments which may be needed on medical grounds to help train more
effectively and to protect health
Some assessments are undertaken by questionnaire initially. Students involved in some work
activities or working with some hazards are also invited for a clinic appointment with a nurse or
doctor. Further enquiry from treating doctors is sometimes necessary.
The standards for fitness are often set by statutory regulatory bodies, such as the General Medical
Council, or by specific government regulations, such as the COSHH Regulations.
Examples of work which may require clinic attendance for assessment include:
Training in a branch of healthcare with vulnerable patients
Training in social care work or teaching
The outcome of each assessment is notified to the relevant Admissions Tutor.
S t u d e n t H a n d b o o k 2 0 1 5 / 2 0 1 6
Page 22
Recommendations will usually be in one of the following formats:
Fit for training
Fit with specific adjustments
Unfit for the designated training
Medical details are only made available to University staff in so far as it is necessary to enable them
to discharge their management responsibilities, in accordance with the Data Protection Act.
Why do you need to undergo this fitness assessment?
The standards for fitness to train are set for all Universities by national regulatory organisations. The
main purpose of the occupational health assessments is to protect the safety of patients, pupils or
clients. It is also intended to identify support measures which are needed for students to train
effectively and safely.
What happens during the fitness assessment?
As part of the fitness health assessment, you may be asked to see an Occupational Health Nurse.
If you have declared a disability or functional impairment which could be relevant to your fitness to
train, the Nurse may ask questions about your normal day-to-day activities, because these are
specified in the legal definition of disability.
Information about your medical condition or disability, your general level of functioning and the
national fitness standards will be used to reach a conclusion about your fitness to train and any
support you need.
If there are significant concerns about your fitness to train, you may be referred to our Occupational
Physician.
What type of questions are you likely to be asked?
The questioning is intended to ascertain the severity of your disability or medical condition and will
always be appropriate to the medical condition, functional impairment and fitness standards.
If you want further clarification, please raise this with the Occupational Health Nurse during your
assessment. You may be asked about normal day-to-day activities such as mobility, manual
dexterity, hearing, eyesight, reading and writing, relevant to your fitness to train. You may be asked
about the impact of your disability or medical condition on your ability to function every day.
Further information is available from the Equality and Human Rights website
What are the likely outcomes of the assessment?
There are very few cases of students who are unable to continue on their programme of study due
to the fitness to practise regulations. However, there will be some cases where students do not
meet the mandatory fitness standards. In these cases, it is usually possible for the student to
complete an alternative course of study with appropriate support in place.
S t u d e n t H a n d b o o k 2 0 1 5 / 2 0 1 6
Page 23
Dyslexia and specific learning difficulties
Due to differing definitions used, Occupational Health staff may recommend that you are fit to train,
without any adjustments to your training course, even if you have a mild impairment of function, as
long as the safety of patients, pupils or clients is assured. The recommendation from the
Occupational Health Unit does not affect eligibility for support through Student Advice and
Wellbeing or through the Disabled Students Allowance.
Further support and advice
You can take a friend or colleague with you to the assessment if you wish but your friend or
colleague will not be permitted to debate the medical evidence or your fitness to train with the
occupational health professional.
The Student Advice and Wellbeing Team provide professional advice and support to those students
who need support with study and training. This is a separate role from the professional services
provided by the Occupational Health Unit and is not intended to assess your fitness to train.
4.10 Fitness to practise
For some professional courses, LJMU is required to confirm that applicants and students are fit to
practise.
Put simply this means that you have achieved (or will be able to achieve) a particular level of
competency in a range of skills and/or professional standards of behaviour. This is entirely separate
from any academic judgement issues the University is required to make.
The University has a Fitness to Practise Policy and where appropriate operates Faculty-specific
Fitness to Practise Panels that include external representatives from the relevant professional
practise area.
Students who are assessed as not fit to practise in some capacity may be able to complete a non-
professional academic programme at LJMU.
For further details log on to the student intranet and visit the Student Governance webpages or go
to: www.ljmu.ac.uk/about-us/public-information/student-regulations/guidance-policy-and-process
4.11 Fitness to study
LJMU takes the health, safety and wellbeing of all students seriously and seeks to provide an
environment that is safe and conducive to study.
LJMU recognises that sometimes serious personal circumstances such as physical and/or mental
health issues, may affect your ability to maintain your studies.
The University has a duty of care to respond appropriately to situations where concerns are raised
about a student and it is obliged to take action if a student’s circumstances, conduct or behaviour
presents a risk (to themselves or to others), or where such behaviour results in unreasonable
demands being placed on staff, students or others.
S t u d e n t H a n d b o o k 2 0 1 5 / 2 0 1 6
Page 24
The Fitness to Study Policy is intended for use where the circumstances, behaviour, disruption or risk
presented by a student is perceived to be serious or potentially serious.
Under the Fitness to Study procedures the University may temporarily suspend the studies and/or
placement of a student. In some circumstances, LJMU may refer you to the Occupational Health
Physician for assessment.
For further details log on to the student intranet and visit the Student Governance webpages or go
to: www.ljmu.ac.uk/about-us/public-information/student-regulations/guidance-policy-and-process
Help and support is available from the Student Advice and Wellbeing Team
Independent advice and guidance on this and other issues can be obtained by contacting Liverpool
Students’ Union: www.liverpoolsu.com
4.12 Final degree awards
Under LJMU’s Academic Framework, you need to achieve 120 credits at each level in order to get a
degree.
Whether you get a First, 2:1, 2:2 or a Third will be calculated by counting your overall Level 5 mark as
25% of your final award mark, with the remaining 75% coming from your Level 6 marks.
At Level 6, the 24 credits with the lowest marks will be discounted, with your other Level 6 module
marks making up 75% of the final award mark.
Award marks determine what degree you’ll get, as detailed here:
First – overall mark of 70% or above
2:1 – overall mark between 60 and 69%
2:2 – overall mark between 50 and 59%
3rd – overall mark between 40 and 49%
All students have the right to appeal against the decisions of Assessment Board, which confirms
assessment results (marks, grades) and makes final awards. Formal assessment may be in the form
of examinations, coursework, placements, presentations etc.
For further details log on to the student intranet and visit the Student Governance webpages or go
to: www.ljmu.ac.uk/about-us/public-information/student-regulations/guidance-policy-and-process
4.13 Freedom of speech
As an academic institution, LJMU is committed to freedom of enquiry, to the rational resolution of
disagreements and to maintaining the University as a place where opinions can be debated without
the threat of violence and intimidation.
However, it should be recognised that not all speech is protected by this commitment. Any form of
threat, intimidation, abuse, coercion, incitement to violence, racial hatred or similar acts by students
or staff constitutes a disciplinary offence.
S t u d e n t H a n d b o o k 2 0 1 5 / 2 0 1 6
Page 25
4.14 Intellectual property
LJMU has a policy dealing with the Intellectual Property and the Copyrighting or Patenting of the
work or ideas of students. If you are considering the commercial exploitation of such work or ideas
please refer to this policy, which is available on the University website.
If you have any queries, please contact the Business Development Centre:
tel: 0500 876 543
email: [email protected]
4.15 Student complaints
If you are not satisfied with the level of service provided by LJMU or if you have some other cause
for complaint, then the matter should be raised in the first instance with the person responsible for
that service or department. You can do this either in person or in writing, but you should do this
within 30 working days of the incident, matter or concern.
If you believe that you have not had a satisfactory response or you feel that the matter is still
unresolved, then you may wish to use the formal Student Complaints Procedure.
If you proceed with a formal complaint, you will be asked to provide full details of the complaint
including what steps you have taken to resolve the matter, relevant supporting information plus an
outline of what you would regard as a satisfactory outcome.
The complaint will then be considered under the Student Complaints Procedure.
Appeals against marks/grades or final awards are not dealt with through the Student Complaints
Procedure. In these cases you should refer to the Academic Appeals Procedures on the student
intranet.
All formal complaints should normally be made within 3 calendar months of the alleged incident,
matter or concern.
Office of the Independent Adjudicator for Higher Education (OIA)
Under the Higher Education Act 2004, the University subscribes to the independent scheme for the
review of student complaints. If you are dissatisfied with the outcome of your complaint or appeal,
you may be able to apply for a review of your appeal to the Office of the Independent Adjudicator
for Higher Education (OIA) providing that the complaint you take to the OIA is eligible under its
Rules.
If you decide to make a complaint to the OIA, your OIA Complaint Form must be received by the OIA
within three months of the date of the Completion of Procedures letter. For further information,
download the following brochure: An Introduction to the OIA for Students
Please note: OIA will only consider complaints after you have completed the University Student
Complaints Procedure.
S t u d e n t H a n d b o o k 2 0 1 5 / 2 0 1 6
Page 26
For further information on the Student Complaints Procedure:
log on to the student intranet and visit the Student Governance webpages
visit: www.ljmu.ac.uk/about-us/public-information/student-regulations/guidance-policy-
and-process
email: [email protected]
Independent advice and guidance on all student related processes can be obtained by contacting the
Liverpool Students’ Union
4.16 Social media
We want your LJMU experience to be as enjoyable as possible so take a moment to consider your
use of social media:
your privacy settings
what you share and how it might reflect on you or the University, especially with respect to
flatmates, fellow students and University staff
How you present yourself online may be noticed by potential employers in the future, and for
courses leading to professional qualifications, students are required to adhere to standards and
Codes of Conduct defined by Professional, Statutory and Regulatory Bodies (PSRB), so check if these
apply to you.
You can also connect with LJMU via our social channels to keep up-to-date, get quick answers to
queries and enhance your learning. Lots of schools and programmes have their own dedicated
accounts too. Further information is available at: www.ljmu.ac.uk/before-you-arrive
LJMU provides guidelines on using social media and follows strict procedures regarding behavioural
standards.
To read the University’s Student Social Networking Statement, visit: www.ljmu.ac.uk/about-
us/public-information/student-regulations/guidance-policy-and-process
If you need practical support and advice on personal issues arising from social media, contact
Student Advice and Wellbeing.
S t u d e n t H a n d b o o k 2 0 1 5 / 2 0 1 6
Page 27
Chapter 5: Examinations, assessment and feedback
The purpose of assessment is to enable you to demonstrate that you have fulfilled the objectives of
your programme of study, and achieved the standard required for your named award. LJMU's
programmes of study are subject to specific regulations, which set out what is expected of both
examiners and students. Their aim is to establish a fair framework for all assessment activities.
Your tutors will explain the assessment strategy for your programme, pointing out the balance
between coursework and examinations, and the purpose of the various assessment tasks you will be
expected to complete. Formal assessment may take the form of examinations, coursework,
placements, presentations, etc.
Please see your Programme and Module Handbooks for more details.
5.1 Examinations
The University holds examinations in a number of venues including some non-University buildings.
The examination timetable is published online on the student intranet.
It is your responsibility:
to check the final timetable to ensure that you have the correct details of your
examination(s). Do not rely on friends to pass on the information.
to present yourself for assessment at the correct time and venue.
While every effort is made to avoid scheduling more than one exam per day per student, this is not
always possible and you may have more than one exam per day, up to a maximum of six hours of
assessment per day.
You must bring your University Student ID Card with you to all your exams. You will be required to
insert the 6 digit person number (sometimes referred to as a registration number) shown on your
card on all examination attendance slips and answer books.
There are strict rules about your behaviour in examinations:
You are not permitted to have any unauthorised materials in the examination venue
You are not allowed to disrupt the examination. You must comply with the instructions of
the invigilators. Failure to do so will result in suspension from the University pending further
investigation and sanctions may include expulsion from the University
You are NOT permitted to have mobile phones, tablets or other mobile/electronic devices
on or near your desks in an examination
You must remain in the examination room for the full duration of an examination
Cheating in examinations constitutes a serious offence and penalties range from the reduction of
marks to expulsion from the University.
For further details log on to the student intranet and visit the Student Governance webpages or
Student Administration webpages for further information about examination arrangements.
S t u d e n t H a n d b o o k 2 0 1 5 / 2 0 1 6
Page 28
5.2 Marks and feedback
LJMU knows that marks are a crucial part of any feedback you get on assessments that count
towards your final module mark and we want you to be confident that all work is marked fairly,
without bias.
That’s why we use a combination of marking and moderation procedures such as unsighted marking,
second marking and external examiners to ensure that the marks you get are fair, and in keeping
with agreed standards.
The important process of moderating marks won’t be completed until the end of your module. This
means that any initial marks you get for your summative assessments may change following the
moderation of marks ahead of the end of year Assessment Board.
With the exception of examinations or lengthy submissions such as dissertations, you can expect to
receive feedback no later than 3 weeks after your assessment submission deadline. Please check
your module handbooks or talk to your Module Leader for more details on the range of feedback
you can expect and when.
Every assessment you submit is marked against a defined set of criteria, which are published in
advance of your submission deadline, usually in your module handbooks. The feedback you receive
will be based around how well you have met this set of criteria.
It’s important that you know as early as possible if your work is up to the standard expected for your
particular level of study. That’s why you can expect to receive face-to-face feedback on your first
piece of assessed work.
This could be delivered in a group setting as well as in one-to-one meetings. Your Programme and
Module Handbooks will give you more information on this early feedback opportunity.
You are also entitled to receive regular information concerning your academic performance. This is
generally provided through both informal and formal feedback from your tutors during the course of
the academic year and you should be told when this is to be given.
If you have any queries about assessments and feedback, please talk to your Module or Personal
Tutors.
5.3 Extenuating circumstances
If you are experiencing difficult personal circumstances you should in the first instance contact your
Module or Programme Leader. Generally, tutors will try to deal with personal difficulties by granting
individual extensions to coursework deadlines or by setting alternative assessments.
If a scheduled event will prevent you from attempting the assessment then you can submit a
Deferred Consideration request. Further information on the Deferred Consideration is available by
logging onto the student intranet.
S t u d e n t H a n d b o o k 2 0 1 5 / 2 0 1 6
Page 29
The Extenuating Circumstances procedure only applies when something serious and unexpected
happens, for example:
If you are taken ill just before or during an exam
If you are involved in an accident or serious incident that prevents you attending the
University just before an exam or assignment deadline
If you experience a bereavement or family illness that prevents you attending the University
just before an exam or assignment deadline
Extenuating Circumstances procedures are not intended to deal with issues of long term illness or
disability; the University offers specialised support for students in these circumstances. That’s why
you are advised to contact the Student Advice and Wellbeing team, your Programme or Module
Leaders or Personal Tutor well in advance of any deadlines so that the University can put
appropriate support strategies in place for you.
You also won’t be able to apply for Extenuating Circumstances, if you:
Sleep in and miss your exam
Turn up at the wrong time or venue for an exam
Miss a submission deadline because you didn’t manage your study time properly
Have a cold or other minor illness
If you are lodging an Extenuating Circumstances claim you will need to present evidence supporting
your application. Depending on your particular circumstances, examples of evidence could include:
a medical certificate
a death certificate
a police crime reference number or other independent verification of an incident
You will need to submit your application and supporting evidence within 5 days of the exam or
deadline you have missed. If you are unable to make an application within the five working days, you
can submit a Late Application.
However, you must provide an explanation and evidence to support your reasons why you could not
submit the application within the deadline; for example, you may have been in hospital
unexpectedly during this period.
The Extenuating Circumstances Panel will consider your reason for late submission in the first
instance. No applications will be considered after the Extenuating Circumstances Panel has met.
Faculties will notify the dates of the Panels to all students.
If your application for extenuating circumstances is valid, as determined by the EC Panel, the Assessment Board will defer your assessment to the next appropriate opportunity if you have failed the module, or you were unable to attempt the affected assessment and irrespective of the module outcome, you will be deferred.
If you have attempted the assessment that has been affceted by a valid extenuating circumstances and passed your module, despite the EC claim, this is the mark/grade that you will be awarded for the module and you won'tbe eligible for deferral. A deferral is the only outcome of a valid EC application. There is no change to the marks awarded or any further consideration given to the extenuating circumstances at an Assessment Board.
S t u d e n t H a n d b o o k 2 0 1 5 / 2 0 1 6
Page 30
Further information about the EC procedure is available from:
Academic Registry
Student Advice and Wellbeing Team
an Advisor in any of the University Libraries or at the Aquinas Building
The Liverpool Students’ Union can also give you additional advice and guidance on the Extenuating
Circumstances procedure.
5.4 Referrals and exceptional second referrals
A referral is the opportunity to re-take assessment in a module in which you achieved under the pass
mark, usually 40%.
You only get one referral opportunity in each module. If you fail to gain the credits for a module at
the second attempt, you may be eligible for an exceptional second referral (ESR) for up to 24 credits.
In order to be eligible for an ESR you need to have:
96 credits at the given level
attempted the referral
and have a qualifying level mark of at least 45%.
If you are eligible, you will have a third attempt at the assessment and will have to pay an ESR fee. If
you are not eligible for an ESR, you will not be able to progress onto the next level of study.
In the case of a referral or an ESR you will be awarded 40%, or the minimum pass mark, as the
maximum mark. Some modules may not be eligible for exceptional second referrals. These are
usually modules related to professional competency requirements.
For most full-time undergraduate programmes referrals take place in August (or applicable specified
month). A Referral Assessment Board takes place in early September (or applicable specified month)
where your progress is considered again:
If after referrals you have 120 credits you will be allowed to progress to the next level
If you have only 96 credits then the Board will consider if you are eligible for compensation
in one module which would give you 120 credits so that you can progress
If you are not eligible for compensation you may be eligible for an Exceptional Second
Referral which would allow you to progress with 24 credits outstanding and the opportunity
to attempt the assessment for a third and last time
If after referrals you do not have 96 credits you will not be able to progress on your target
award. The Assessment Board will consider whether there is an alternative award that you
could attempt or if you should be asked to leave the University.
S t u d e n t H a n d b o o k 2 0 1 5 / 2 0 1 6
Page 31
5.5 Deferrals (Delaying an assessment as a result of difficult personal circumstances)
Generally, tutors will try to deal with personal difficulties by granting individual extensions to
coursework deadlines or by setting alternative assessments. Where this is not possible you may be
able defer your assessment.
However, deferred consideration is only granted where there is a scheduled event such as a hospital
operation or jury service that would prevent you from attempting the assessment.
If you are experiencing ongoing difficulties that are affecting your studies you are strongly advised to
contact Student Advice and Wellbeing who can advise of support and on any financial implications of
a decision to defer assessment or to take leave of absence from your studies.
If your assessment is affected by a severe, acute and unexpected event that prevents you from
attending an exam or other assessment event, or severely impacts on your ability in the assessment,
then you may be able to submit an Extenuating Circumstances (EC) claim.
You will need to provide evidence to support your application. Please note that the only outcome of
a valid extenuating circumstances application is a deferral in the event of you failing the module.
Click here for details on LJMU’s Extenuating Circumstances Procedure
5.6 Assessment boards
The Assessment Boards for all taught academic programmes meet after the end of year exams and
coursework submission deadlines, and again later in the academic year for students retaking exams
or resubmitting coursework.
The Assessment Board will consist of:
Director of School or appropriate nominee
Programme Leaders
Teaching Staff
External Examiners
Your results will be published on your online progress report accessible via Blackboard.
S t u d e n t H a n d b o o k 2 0 1 5 / 2 0 1 6
Page 32
5.7 Assessment regulations
The majority of University programmes fall within the University’s Academic Framework and are
covered by LJMU’s Assessment Regulations. The University assumes that you will consult the
relevant set of regulations before undertaking your first assessment.
LJMU’s Assessment Regulations are integral to the Academic Framework and cover issues including:
The role and responsibilities of Assessment Boards, including mitigation, illness, absence
from examinations
Extenuating circumstances
The possible grounds for appeal against the outcome of assessment
Progression, level completion and referral
Academic Misconduct (cheating, collusion, plagiarism, etc)
Marking and moderation
Granting of awards and the classification for degrees with Honours
Click here to find out more about the University’s Assessment Regulations within the undergraduate
or postgraduate regulations links.
For programmes of study that lie outside the Academic Framework, the relevant Assessment
Regulations will be set out in your programme documentation.
5.8 Academic appeals
All students have the right to appeal against the decisions of an Assessment Board, which confirms
assessment results (marks, grades) and makes final awards. Formal assessment may be in the form
of examinations, coursework, placements, presentations etc.
The grounds for appeal are strictly limited. You cannot submit an Academic Appeal just because
you don’t agree with the mark you have been awarded.
You must meet the criteria as outlined in the Section C9 of the Undergraduate Regulations.
There are also strict time limits for lodging an Academic Appeal: normally within 10 working days of
the release of results. Again, see section C9 for further details.
If you are dissatisfied with the way LJMU has dealt with your appeal then you have the right to ask
the Office of the Independent Adjudicator (OIA) to look at the case. Please be aware that the OIA will
only consider your appeal after you have completed the University Academic Appeals Procedure.
Independent advice and guidance on this and other issues is available from the Liverpool Students’
Union
S t u d e n t H a n d b o o k 2 0 1 5 / 2 0 1 6
Page 33
5.9 Academic misconduct
Academic Misconduct is deemed to cover all forms of cheating, plagiarism and unauthorised
collusion. This includes attempts to cheat, plagiarise, collude and any other deliberate attempt(s) to
gain an unfair advantage in assessments.
Assessment includes all forms of written work (including in-class tests), e-assessments,
presentations, demonstrations, viva voces, recognition of prior learning portfolios and all forms
of examination.
Where there is evidence of Academic Misconduct, the University will take appropriate action. This
action could range from the loss of marks in the relevant module with no opportunity to retake the
assessment or the failure of a set of modules. In some cases module marks are reduced to zero
making it impossible for you to achieve your target award.
The penalty you incur will depend on a number of factors including:
Your level of study
The extent and seriousness of your academic misconduct
Whether you have previously had a case of academic misconduct proven against you
Each year the University expels a number of students because of Academic Misconduct. Any proven
cases of academic misconduct will remain on your student record and may be noted in any future
requests for references. The University will also, where appropriate, inform relevant professional
bodies. The consequences of Academic Misconduct can extend beyond the University and may
severely impact upon your chosen profession.
If you are accused of Academic Misconduct you will be sent details of the allegation plus supporting
evidence and asked to attend an Academic Misconduct Panel. The Liverpool Students’ Union can give
you impartial advice on what to expect.
During the Academic Misconduct Panel hearing (AMP), a member of staff known as the Presenting
Officer will present the case for Academic Misconduct. This member of staff is not part of the
deliberating panel; their role is only to present evidence relating to the allegation. During the
hearing you will have an opportunity to present your defence and challenge the evidence presented.
You can bring a friend or LiverpoolSU representative with you; they can ask questions on your behalf
for clarification but they can’t answer for you. The Panel will then decide if the allegation is proven
or not proven. In proven cases a penalty will be applied.
Penalties range from receiving a mark of 0 for an assessment component to a recommendation of
expulsion from the University.
Students have the right to appeal against the decision of an Academic Misconduct Panel. The
grounds for appeal are strictly limited. You cannot submit an Appeal just because you don't agree
with the decision. You must meet the criteria as outlined in Section C9 of the Undergraduate
Regulations. There are also strict time limits for lodging an Appeal: normally within 10 working days
of the written notification of the outcome of the Panel.
S t u d e n t H a n d b o o k 2 0 1 5 / 2 0 1 6
Page 34
Chapter 6: Student support and advice
A wide range of advice and support services are available at LJMU, ranging from advice on
accommodation to money management and careers guidance.
We also offer support and guidance to international students, including information regarding
student visas.
So don't be afraid to approach LJMU if you need advice. Everyone from your Personal Tutor to the
University's dedicated Student Advice and Wellbeing team are on hand to help.
6.1 Student Administration Centres
Student Administration Centres are located on the ground floor of each Library.
Staff will be able to advise you on the following:
enrolment
module registration
change of circumstance
submitting coursework
extenuating circumstance claims
standard letters (for opening bank accounts, gym membership or visas if you are an
international student)
Staff can also help with queries relating to tuition fees (including payment and arrears), bursaries
and much more and book appointments for you with Student Advice and Wellbeing.
All Student Administration Centres are open 9am - 7pm during term time and 9am to 5pm during
vacation periods.
For more information, log on to the student intranet and read the Student Administration pages.
6.2 Student Advice and Wellbeing
Our Student Advice and Wellbeing team can give you advice and guidance on everything from study
skills to accommodation, money management and support for disabled students. The University can
also advise you about your eligibility for student funding, such as grants, loans and benefits.
Our International Student Advisers are experienced in dealing with issues that international
students may face when moving to a new country, such as English language support, visa renewal,
accommodation, financial concerns and setting up a new home. To contact an International Student
Adviser, please email: [email protected]
The University also provides study skills support covering a wide range of areas and in support of this
also has two Maths Resource and Support Centres designed to provide students with greater
mathematical confidence. They are located at the Henry Cotton building and within the Aldham
Robarts Library. For more details, log on to the student intranet and read the Student Advice pages.
S t u d e n t H a n d b o o k 2 0 1 5 / 2 0 1 6
Page 35
6.3 Counselling service
If you are experiencing emotional or psychological difficulties and feel you would benefit from
talking to someone, LJMU’s counselling team offers free, confidential, one-to-one and group
sessions.
For further information,
log on to the student intranet and read the Health and wellbeing section
email: [email protected]
6.4 Mental health support
Support is available for students with a range of mental health issues.
If you have any concerns relating to yourself or another student, please contact the Mental Wellbeing
Advisor:
email: [email protected]
tel: 0151 231 3579
6.5 Spiritual support
LJMU’s Spiritual Support team offers confidential, non-judgmental pastoral care and support to
students and staff of all beliefs and backgrounds.
For more information, log on to the student intranet and read the Spirituality pages.
6.6 Quiet spaces
The University has facilities for quiet meditation, prayer and contemplation in each of its three
campuses: City, Mount Pleasant and IM Marsh.
The quiet spaces in Mount Pleasant, the Henry Cotton Building and IM Marsh are designed
to be multi-faith.
Henry Cotton also offers an additional room for Muslim prayers
For more information, please contact the Student Advice Team.
6.7 Careers and employability support
LJMU’s careers service, the World of Work Careers Centre (Hatton Garden, Liverpool city centre),
offers careers and employability education, information, advice and guidance to all students,
irrespective of your programme or level of study.
The Centre also manages LJMU’s World of Work Skills Certificate, holds regular Ready for Work
careers and employability workshops, manages LJMU’s Internship programme and organises
industry careers presentations, employer days and careers fairs both inside and outside of the
curriculum.
S t u d e n t H a n d b o o k 2 0 1 5 / 2 0 1 6
Page 36
Careers and employability workshops
LJMU runs a range of free workshops throughout the year that will help you write winning CVs and
application forms, perform well in interviews, tackle graduate assessment centres and much more.
These workshops are open to all students, undergraduate and postgraduate, on all programmes and
at all levels of study via the World of Work Careers Centre.
To find out more or book yourself a place, visit the World of Work events system.
Searching for jobs, internships or voluntary work
LJMU's World of Work Careers Centre operates a free Vacancy website for students and graduates,
where local and national employers from all sectors advertise part-time work, graduate jobs,
internships, placements and work-related projects. Nearly 3000 employers are signed up and
advertise opportunities on the site, and new vacancies are added every day.
To sign up visit the vacancy website
LJMU students can also use the Going Global website to access a wealth of detailed information
about living, working and searching for job in a host of countries around the world. The website,
which can be accessed via the International Students page of the World of Work Careers Centre
website, is an ideal tool for international students looking for work in their home countries or
elsewhere and for home students who are looking for a challenge outside of the UK, as well as
anybody traveling abroad.
The database features 38 country careers guides and more than 16 million internship and job listings
within the USA and around the world.
You can access the Going Global website via the World of World Careers Centre website
For more information about the World of Work Careers Centre and its services:
tel: 0151 231 8099
email: [email protected]
go to the Student Administration Centre of your local LJMU Library
6.8 Computing facilities
LJMU offers you access to the full range of computing services in our Libraries and campus-based
Student IT Zones - for details click here
Full terms and conditions of computer use are displayed in the LJMU Libraries, and are also available
on the IT Services website.
For the latest news, information and announcements on the computing services at LJMU, visit the IT
Help pages
S t u d e n t H a n d b o o k 2 0 1 5 / 2 0 1 6
Page 37
6.9 Your LJMU username and password
Your LJMU computer account is kept secure via a unique username and password. Your password
should be kept private and secure - don’t use obvious things like your telephone number, postcode
etc, but do make it memorable.
For security reasons, your password automatically expires after a predetermined time. You will be
warned of this beforehand, and have the opportunity to change it.
You can change your password on campus via any of the networked PCs or off campus via the
activate/change password link on the student intranet.
It is a disciplinary offence to use another person’s computing account and you should NEVER tell
anyone your password.
Please note:
LJMU will NEVER ask you to send your username, password or other personal information
via email.
If you receive an email that claims to be from us asking for these details DO NOT
RESPOND.
Please report the email to the Student Administration Centre of your local LJMU Library.
If you are off campus, you can activate your account via the web. Go to the student intranet
homepage and click on the activate/change password link. Follow the on-screen instructions to
guide you through the process.
You are responsible for the security of your username and password. Under NO circumstances
should you divulge your password to another user. If you do, or leave a PC logged in and
unattended, you risk having your account misused and could face sanctions from the University. It is
your responsibility to ensure the security of your account.
Please note: Your LJMU computer account will expire shortly after your course end date and you will
not be allowed to access your account after this date.
6.10 Proper use of computing resources
All students are expected to use LJMU’s computing resources for the educational purposes for which
they were intended. Where abuse is suspected, the University in accordance with the Regulation of
Investigatory Powers Act 2000, has the power to require any computer usage to be monitored,
including access to email and files that are stored on the University’s computer network. Disciplinary
action will be taken when necessary, including the removal of user privileges.
You are reminded that activities, such as sending abusive emails, downloading or distributing
offensive material from the internet, attempted hacking, using another user’s computing resources,
etc are unacceptable.
You are advised to read the Social Networking Policy and Computer conditions of use
S t u d e n t H a n d b o o k 2 0 1 5 / 2 0 1 6
Page 38
6.11 Fire drills
At various times throughout the year evacuation procedures for various buildings will be tested by
means of full fire drills. These drills are for your benefit and help ensure that students, staff and
visitors know how to get out of a building should a real emergency occur.
You are asked to co-operate with these drills and to ensure that you leave the building in an orderly
manner when the alarm sounds. If you refuse to evacuate a building you may face disciplinary action
by the University.
All fire alarms, including those in student accommodation, are only for use in an emergency. If you
set off a fire alarm maliciously or interfere with any fire safety equipment, such as fire extinguishers,
you could be expelled from LJMU. You could also face prosecution by Merseyside Fire and Rescue
Service.
If your behaviour threatens the health, safety or welfare of other persons, disciplinary action will be
taken which could result in your expulsion from the University. In addition you may face action by
Merseyside Police. This includes behaviour ‘out of hours’ and away from University premises.
6.12 Health and safety responsibilities
As a student you are required to:
follow the Health and Safety Policy, Codes of Practice and programme specific procedures
detailed in your programme and/or module handbooks
comply with health and safety requirements and control measures
take reasonable care in all activities and seek assistance from supervising staff if in doubt
familiarise yourself with emergency and evacuation procedures and safe escape routes
report unsafe conditions or equipment to supervising staff
report accidents
note the location of First Aiders
follow procedures outlined in information, instruction or training received
6.13 Security on campus
LJMU operates a 24-hour uniformed security service across all campus sites. If you see or hear
anything suspicious or are concerned about your own personal safety while in or around a University
building then telephone the University Emergency Line on 2222 from any University phone or 0151
231 2222 from outside the University. A security officer will be immediately dispatched to
investigate the situation or provide assistance as necessary.
University Police Officer
The University has a full-time Police Officer, seconded from Merseyside Police. The University Police
Officer (UPO) can provide advice and support on a range of student related issues. If you wish to
have a confidential discussion with the UPO, the please contact the Student Governance team by
emailing: [email protected]
S t u d e n t H a n d b o o k 2 0 1 5 / 2 0 1 6
Page 39
6.14 Smoking, drugs and alcohol
Alcohol consumption on campus
LJMU has a strict policy on the consumption of alcohol and you are not permitted to consume
alcohol on University premises. For more details go to: https://www2.ljmu.ac.uk/HSU/88793.htm
Drugs (including controlled and prescribed drugs and new psychoactive drugs or "legal highs")
The use of drugs (including controlled and prescribed drugs and new psychoactive drugs or "legal
highs") and their effects are taken seriously by the University. Students are expected to report any
incidents of drug misuse.
In the first instance, the University will seek to offer help and support to those experiencing
difficulties with drugs. However, if any cases of drug misuse directly affect the wellbeing of any other
member of the LJMU community, then the University reserves the right to employ sanctions against
the person misusing drugs.
Merseyside Police will be informed if anyone is found to be using or distributing illegal drugs on
campus.
Smoking
Smoking in University buildings and LJMU vehicles is a criminal offence. Smoking on University
grounds in places other than designated areas is a disciplinary matter. The use of electronic
cigarettes is prohibited in University buildings and vehicles.
For more details read the following policies
S t u d e n t H a n d b o o k 2 0 1 5 / 2 0 1 6
Page 40
Chapter 7: Libraries
LJMU's Libraries provide access to all the learning resources and student support services you'll need
to succeed in your studies or complete your research.
The Libraries have been carefully designed to be as welcoming and attractive as possible. They are
zoned to give you different spaces and facilities to work in groups, study quietly or meet fellow
students for a coffee.
The Libraries act as a 'one-stop-shop' for students; you can get advice on everything from study skills
to exam timetables and student funding, submit assignments, pay your fees as well as having access
to all the resources you need for your research and coursework.
The Libraries are fully accessible to all users, offering wheelchair access, hearing loop facilities,
height adjustable workstations and specialised software to support visual or specific learning needs.
Remember: You are expected to use LJMU's libraries and learning resources for the educational
purposes for which they were intended.
For more details, read the regulations governing the Libraries.
7.1 Campus facilities
LJMU has three libraries, with one based in each of the City, Mount Pleasant and IM Marsh
campuses.
This means that whatever and wherever you are studying at LJMU you are never far from one of
these libraries and with 24/7 opening hours during semesters, you can pop in anytime, day or night,
at a time that’s most convenient for you.
Click here for details on library opening hours.
Each Library provides a library service, IT Support, spaces for group and private study, and access to:
Library Collections and staff to help you use these:
o Books (print and e-books) and journals (print and e-journals)
o Self-service book issue and return
o Academic Liaison Librarians to help with locating subject material
o Information Literacy
o Research support
o Digitisation
o Copyright support
o The Special Collections and Archives held in the Aldham Robarts Library support
active undergraduate and higher level research
S t u d e n t H a n d b o o k 2 0 1 5 / 2 0 1 6
Page 41
ICT Support:
o Access to PCs and peripherals
o Printing
o Photocopying
o Wireless access
o Laptop loans
o Computing support
Student Support Services:
o Enrolment
o Student records
o Student loans
o Tuition fees
o Council tax exemption
o Letter requests
o Coursework submission
o Access to specialist staff from the Student Advice, Counselling and Employability
teams
In addition, each library has specific library and study materials tailored to meet the academic needs
of the Faculties and students it supports:
Avril Robarts Library supports students in the Faculty of Science, the Faculty of Engineering
and Technology and the Faculty of Education, Community and Health
Aldham Robarts Library supports students from the Faculty of Arts, Professional and Social
Sciences
IM Marsh Library supports students from the Faculty of Education, Community and Health
7.2 Copyright
Printed works, images, computer programmes, recorded sound, websites, broadcast programmes,
etc are all protected by copyright and other national and international legislation. You are required
to abide by these laws.
To keep your photocopying or scanning legal you should observe the following guidelines:
Scan only for private study or research – not for commercial purposes
Electronic distribution e.g. via email is infringement. Do not put your scanned copy on a
shared computer network – it is for your personal use only
Most material from books and journals remains in copyright for 70 years after the death of
the author
You should also keep within these limits:
5% or one article from a journal issue
5% or one chapter from a published work
If you wish to copy more, you must get permission from the copyright owner
S t u d e n t H a n d b o o k 2 0 1 5 / 2 0 1 6
Page 42
If you use any third party copyright material in your course work make sure you correctly reference
and acknowledge your source.
Unacknowledged use of copyright material in course work is an infringement and could put you at
risk of accusations of copyright theft and plagiarism and could threaten your University future.
For further advice contact your Academic Liaison Librarian
S t u d e n t H a n d b o o k 2 0 1 5 / 2 0 1 6
Page 43
Chapter 8: Student life
8.1 Student life
Liverpool is a very exciting student city, offering you lots of exciting opportunities to try new things
and experience everything that both the University and the city has to offer.
Coming to university is a life changing experience and it’s not surprising that as well as the highs of
experiencing new things, many students feel the lows too, missing friends, family and the familiar
surroundings of home.
Remember, if you have any questions about student life please talk to a member of staff or contact
the Student Advice and Wellbeing team.
8.2 Liverpool Students’ Union
Liverpool Students' Union is the representative body for all LJMU students. We're led by four elected
Officers, who are LJMU students taking a year out of their studies to undertake the role, or
recent graduates. We work to represent your views to the University, across Liverpool and
nationally.
We have a lot of opportunities for students to get involved during their time at LJMU; from our
extensive range of sports teams, clubs and societies, to our 'Let’s try' package of trips, events and
one-off activities. We also offer opportunities for you to gain valuable experience through work and
volunteering opportunities.
We're interested in finding out your opinions on all things relating to your time at LJMU. This
includes things that happen or affect your academic, social, or work life, or even how we can help
support you and campaign with you or on your behalf.
Throughout the academic year, we invite you to take part in our 'Have Your Say' process, where we
ask you specific questions relating to your experience. We then use this information to lobby LJMU,
Liverpool City Council and other parties to ensure you get the best deal.
Go to www.liverpoolsu.com to find out more
Join the Liverpool Students’ Union Facebook group
Follow the LiverpoolSU on twitter @LiverpoolSU
8.3 National Union of Students (NUS)
The NUS is a voluntary membership organisation which aims to make a real difference to the lives of
students and its member students' unions.
LiverpoolSU is a member organisation of the National Union of Students. As a result, we are able to
ensure that your views are considered on a national level. We regularly attend meetings and
conferences where we voice your concerns and help to campaign for change.
As well as the political side of NUS, we are also a part of the NUS Extra Scheme, which saves
students an average of £500 a year through discounts and savings.
S t u d e n t H a n d b o o k 2 0 1 5 / 2 0 1 6
Page 44
8.4 Equality and diversity
LJMU actively promotes diversity across the University community and staff and students are
responsible for implementing fair practices and challenging unfair discrimination and harassment. All
members of the University are expected to treat each other, including neighbours and other people
in the community, with courtesy, fairness and respect.
All students have the right to live, work, study and socialise in a safe and supportive university
environment. In return, we expect you to treat all LJMU facilities, including University-approved
accommodation, with respect and consideration for others.
You are also reminded to behave appropriately as ambassadors of the University when attending
external placements.
Most students will go through university life without experiencing unfair discrimination, but for
some of you this will be real and will require immediate action and support.
Should you experience discrimination or harassment, whether this occurs in student
accommodation, in a classroom, or during a placement, please bring this immediately to the
attention of your Tutor, your School Director, or staff in any of LJMU Libraries. Staff will offer you
advice and direct you to the most appropriate support and guidance network. Any action taken will
be based on your consent.
An equality and diversity awareness raising course is available in Blackboard via the community tab.
Simply click on the section called 'Introduction to equality and diversity' to start.
Click here to find out more about LJMU’s equality and diversity policy.
S t u d e n t H a n d b o o k 2 0 1 5 / 2 0 1 6
Page 45
Chapter 9: Additional advice for international students
LJMU's International Student Advisers are dedicated to helping you settle into life at Liverpool and
the University. They are experienced in dealing with the kinds of issues that international students
may face when moving to a new country, such as visa renewal, accommodation, financial concerns
and living in a new country.
For more information,
go to: www.ljmu.ac.uk/international
tel: 0151 231 3673
email: [email protected]
9.1 Enrolment
All international students must complete their formal enrolment at the time specified by LJMU. If
you fail to complete your registration with 10 days of this enrolment date, you will not be able to
continue your studies at the University and UK Visas and Immigration (UKVI) will be notified.
If you applied for Entry Clearance outside of the UK, you will have been issued with a 30 day
temporary vignette in your passport as well as a Decision Letter outlining the conditions of your
leave.
Once you have arrived in the UK, you must take your passport and the letter to the Post Office
branch that you have been allocated to collect your Biometric Residence Permit (BRP). The address
of the Post Office will be given in the Decision Letter.
You have 10 days after your arrival in the UK to collect the BRP, however, all students are
encouraged to collect this as soon as possible.
Please try to collect your BRP from the Post Office before you enrol on the programme of study with
LJMU.
If there is a particular reason why you are unable to collect the BRP first, LJMU will enrol you using
the temporary vignette and the decision letter, however you MUST bring your BRP to the Student
Administration Centre as soon as it is collected.
You are advised to check that all information on your BRP is correct. If there are any errors, please
email [email protected] immediately.
S t u d e n t H a n d b o o k 2 0 1 5 / 2 0 1 6
Page 46
9.2 Registering with the Police
Some students will be required to register with the Police upon arrival in the UK.
You will see on your temporary Bio-metric Information Document (BID) if you need to register. If you
are it should state ‘POL REGISTRATION’.
If you do need to register you are usually given 7 days to do so. It costs £34 to register and you will
need to produce your passport, 2 passport photos and a letter from the University.
You will need to produce:
your passport
two passport-sized photos
your LJMU Confirmation of Acceptance of Studies (CAS)
details of where you are living in Liverpool (full address)
the complete registration fee.
All registrations in Liverpool are now done at Wavertree Police Station (Liverpool, L7 1RJ) but you
need to book an appointment online first at www.merseyside.police.uk
After registration
The police will give you your ‘Police Registration Certificate’. Keep this safe and use it when you re-
enter the UK or apply to renew your student visa. If you are asked to produce it, you have 48 hours
to do so. Every time you change address, please inform your local police station within 7 days of
moving to your new accommodation so that they can update your Certificate.
If you require any advice and guidance on registration, please contact the International Student
Advisers:
tel: 0151 231 3673
email: [email protected]
9.3 Attendance policy for international students
LJMU is required by UK Visas and Immigration (UKVI) to monitor the attendance of all Tier 4
international students studying at the University.
As a Tier 4 international student of LJMU you will be required to confirm your attendance through a
number of monitoring exercises that will take place throughout the duration of your programme of
study.
S t u d e n t H a n d b o o k 2 0 1 5 / 2 0 1 6
Page 47
These include:
Enrolment - within 10 days of the programme start date (on offer/re-enrolment letter)
Face-to-face verification - students must report to their faculties at appointed times (pre-
Christmas break and pre-Spring break)
Census points - each month students’ engagement with their programme will be monitored
through attendance at lectures, submission of work, assessments etc.
You must notify your LJMU of any absence. LJMU has a responsibility to report to the UKVI any
student who fails to enrol or complete their attendance verification, withdraws from their
programme of study or has any significant changes in their circumstances.
For further information please read the International Students Attendance Policy.
In addition, you will be notified of your enrolment date and details via your offer/re-enrolment
letter. You will also be informed of how and when you are required to verify your attendance. Please
note this policy does not cover students with visitor visas.
For further advice please contact the International Student Advisors:
tel: 0151 231 3673
email: [email protected]
9.4 Working in the UK
Most international students studying at degree level or above are allowed to work up to 20 hours
per week during their course. Your passport stamp will tell you if there are any restrictions on you
working in the UK. If you breach these conditions you may be fined, detained and/or removed from
the UK.
More information about your right to work, finding a job, and applying for a work visa after your
studies is available:
via www.ljmu.ac.uk/international
by contacting the International Student Advisors:
o tel: 0151 231 3673
o email: [email protected]
S t u d e n t H a n d b o o k 2 0 1 5 / 2 0 1 6
Page 48
9.5 Visas and visa renewal
It is really important that you check your visa gives you enough time to finish your studies at LJMU.
Students on both undergraduate and taught postgraduate degree programmes lasting a year or
more are usually given an additional four months on their visa after the completion date for their
course. For example, if your course is due to finish in May 2016, you should have a visa until
September 2016.
If you think that you have not been given the correct length of visa, please contact the International
Advice Team as soon as possible by emailing: [email protected]
If you need to apply for a student visa extension to complete a course you have already started in
the UK, you must do this before your current visa expires.
For more information:
go to www.ljmu.ac.uk/international
contact the International Student Advisors:
o tel: 0151 231 3673
o email: [email protected]
9.6 English language support
Once you are enrolled at the University you can attend English language classes to help you with
your academic writing and communications skills. These free workshops run throughout the
academic year. For details, go to:www.ljmu.ac.uk/studysupport
9.7 International students with families
LJMU’s International Student Advisers offer expert and confidential advice and guidance to
international students bringing dependants to the UK.
S t u d e n t H a n d b o o k 2 0 1 5 / 2 0 1 6
Page 49
9.8 Fees and funding advice
Tuition fees: International students are liable to pay a minimum of 50% of their tuition fees when
they complete their enrolment at the University. The outstanding balance must be paid in full within
4 months of your enrolment date. If you are unsure what your annual tuition fee is, please contact
the Student Administration Centre in your local LJMU Library.
Living costs: In addition to academic fees, you must budget for living costs such as accommodation,
food, clothing, books, local travel and entertainment. UK Visas and Immigration requires a student
studying outside London to have a minimum of £7,380 to pay for their living costs (£820 per month
for a maximum of 9 months) for a minimum of 28 days. From November 12th 2015 this figure is due
to rise to £1015 per month. Therefore if your course lasts 9 months or more you will be required to
show £9135 in your bank account. From this date there will also be no lower maintenance levels for
established presence.
LJMU's International Student Advisors can give you advice on paying your tuition fees, budgeting for
your living costs or visas, or settling into life in Liverpool:
tel: 0151 231 3673/3162
email: [email protected]
S t u d e n t H a n d b o o k 2 0 1 5 / 2 0 1 6
Page 50
Chapter 10: Fees and funding
If you have any questions about your student funding, the tuition fees you are liable to pay or what
grants and loans you can apply for, please:
go to www.ljmu.ac.uk/feesandfunding
contact the Student Advice Team:
o tel: 0151 231 3153/3154
o email: [email protected]
10.1 Tuition fees
When you complete your enrolment at the start of each academic year, you accept responsibility for
paying your tuition fees and other related course costs, or for providing clear written evidence that
these fees will be paid by a sponsor, such as the Student Loans Company (if you are an
undergraduate student or enrolled on PGCE/PGDE programme). This includes the Student Awards
Agency for Scotland, the local authorities in Wales, the Library boards in Northern Ireland, or an
employer or some other body (such as an embassy or local authority) that has accepted
responsibility for paying your fees.
If it is unclear who is paying your fees, or the sponsor refuses or fails to pay, the University will
assume that you are responsible for paying them. Please note: any sponsor must have a UK address
and postcode.
Undergraduates: If you intend to apply to the Student Loans Company (SLC) for funding, you
only have nine months, from the first day of your course, to apply for financial support. After
this time the SLC will refuse to process applications for student funding, including Student
Loans for tuition fees or living costs. LJMU strongly advises you to apply for your student
funding as early as possible.
Postgraduates taught programmes: If you are unsure what your annual tuition fee is, please
contact the Student Administration Centre located in the library.
Postgraduates research students: If you are unsure what your annual tuition fee is, please
contact the Student Administration Centre located in the library.
International students: International students must pay a minimum of 50% of their annual
fee at or before enrolment, paying the outstanding balance in full within four months of the
beginning of their programme. There are no exceptions to this policy. The University is
required by law to notify UK Visas and Immigration (UKVI) if any international students do
not meet their obligations regarding fee payment and attendance of the University. If you
are unsure what your annual tuition fee is, please contact the Student Administration Centre
located in the library. Owing to visa restrictions, international students are not eligible for
any financial assistance towards their tuition fees from the University. It is assumed that
international students have finances in place to pay the full cost of their fees plus their living
costs of living for the duration of their programme.
S t u d e n t H a n d b o o k 2 0 1 5 / 2 0 1 6
Page 51
10.2 What happens if you don't pay your fees
The consequences of not paying your tuition fees on time range from having your IT access and
borrowing rights removed to ultimately losing your place at the University.
Students who have outstanding debts will not be allowed to attend graduation, and certificates and
transcripts will be withheld until all fees are paid. In extreme cases the University will also pursue
outstanding debts through the courts.
If you are an international student, the University is required by law to notify United Kingdom Visas
and Immigration (UKVI) if you do not meet your obligations regarding fee payment and attendance
at the University.
It is not in the University’s interest to take this course of action and we will contact you at different
times during the year to remind you of your obligations and to ensure you can continue your studies
at LJMU.
For further information, log on to the student intranet and visit the Student Administration Services
webpages
10.3 What happens if you want to leave your course and LJMU
Deciding to leave university is not an easy decision to make. It is important that you talk to someone
before making any final decisions about leaving your course before you have completed your
studies.
Leaving your course does have financial implications so whoever else you talk to it is really important
you talk to someone in Student Advice so you are in receipt of all the facts. Other people we would
advise you to talk through your options with would include:
Your tutor
Parents/family
A member of the University Counselling team ([email protected])
For money advice or general information you can contact Student Advice:
tel: 0151 231 3153/3154
email: [email protected]
After talking your decision through, if you decide to go ahead and withdraw, you should contact the
Student Administration Centre in your LJMU Library and advise them that you want to leave. They
will ask you to confirm your last day of attendance. You should be aware that we will not be able to
backdate this withdrawal date.
Once we complete the withdrawal form we will advise the Student Loan Company or appropriate
funding body. Your funding will then stop and you will not receive any further grants or loans. Your
funding body will reassess the amount of student finance you are entitled to, based on the number
of days you attended your course.
S t u d e n t H a n d b o o k 2 0 1 5 / 2 0 1 6
Page 52
What happens to my tuition fees if I withdraw:
Undergraduate full-time and PGCE/PGDE students only
The table below shows the percentage of the full tuition fee amount you will be liable for each term
during the academic year.
Assuming the annual fee is £9,000 per year:
Leave during Term 1: Fee due £2,250
Leave during Term 2: Fee due £4,450
Leave during Term three: Fee due £9,000
What happens to my tuition fees if I withdraw – all other students
Different rules apply to part-time and post graduate students. Staff in the Student Administration
Centre in your Library can give you further information about this.
Log on to the student intranet and visit the Student Administration Services webpages for further
information.
