Student Support Programs and Services Program Review Update – EOPS/CARE 2014-2015 · 2017-07-21 · 6. Tutorial Assistance 7. Counseling Services 8. Special Programs for Student

1 Program Review Update 2014-15

Student Support Programs and Services Program Review Update – EOPS/CARE

2014-2015 (Report Due: October 15, 2015)

Program/Service Description: Include Description/Mission Statement/Number of Years at COD/Benefits/Contact (source: Faculty/Dir/Coord/Dean)

Description: Extended Opportunity Programs and Services (EOPS) is a state funded program designed to provide academic counseling and financial support to students who are from educationally and financially disadvantaged backgrounds. EOPS promotes student success with enrollment assistance, educational planning, and assistance with the cost of required textbooks.

Mission Statement: Extended Opportunity Programs and Services (EOPS) offers “over and above” support services to students with social, economic, and educational challenges with the goal of increasing access, retention, and transfer.

Number of Years at COD: Since 1972

Participants in the program/service receive all of the following benefits: • Academic, financial aid, personal, career, and transfer counseling to students.• Development of a Student Educational Plan (SEP).• Book Service, Priority 1 Registration, Fee waivers for CSU and UC applications.• Letters of recommendation for scholarships and transfer institutions.• Caps & Gowns for graduates._________________________________________________________________________________________

Description: Cooperative Agencies Resources for Education (CARE) was established to assist eligible single parent EOPS students to break the welfare-dependency cycle by completing college-level educational training programs, and therefore, become more employable and economically self-sufficient. CARE was initiated as the first state-funded program of its kind in the nation. All CARE students must first be accepted into the EOPS program.

Mission Statement: Cooperative Agencies Resources for Education (CARE) is a program for EOPS qualified students that provide additional support to single parents who are receiving cash aid to assist them in overcoming obstacles and to expand their educational opportunities.

Number of Years at COD: Since 1982

Participants in the program/service receive the following benefits: • Specialized academic, financial aid, personal, career, and transfer counseling.• CARE Book Service & Supplies, CARE Child Care Grants, Gas Cards, and specialized workshops.

_________________________________________________________________________________________ Contact Person/Title: Sandra Hauf, Coordinator/Counselor, EOPS/CARE Phone: 760-773-2538 Maria De Santiago, Assistant Coordinator/Counselor, EOPS/CARE Phone: 760-773-2540 Scott Cooper, Dean of Student Success and Learning Phone: 760-776-7453

II.C.1-5a EOPS/CARE PRU


Population Served: Include Number/Eligibility (source: Faculty/Dir/Coord/Dean) Number of Students Served: EOPS Served 374 unduplicated students of which 54 were also CARE participants. EOPS Eligibility Requirements (must meet all criteria below): • Resident of California • Enrolled full-time upon acceptance • Completed less than 70 degree units (all colleges attended) • Qualified for a BOG A or B Fee Waiver • Be educationally disadvantaged (need one):

- placed into English 50, 51, Reading 50, 51, Math 54 or below; - not have graduated from high school or obtained the G.E.D.; - graduated from high school with a grade point average below 2.50; - previously enrolled in remedial education; or - other factors such as parents are not native English speakers.

_________________________________________________________________________________________ CARE Eligibility Requirements: In addition to criteria above, must meet all criteria below:

• EOPS students at least 18 years of age; • single head of household; • a current recipient of TANF/CalWORKs; • have one child under 14 years of age; and • be enrolled full-time upon admission into the program.

Program Requirements from outside agencies (source: Faculty/Dir/Coord)

• EOPS Implementing Guidelines, Chancellor's Office, California Community Colleges,

Student Services Division • CARE Program Guidelines, Student Services Division – Categorically Funded Programs,

Chancellor’s Office, California Community Colleges • CARE Auditing Guidelines, Student Services Division – Categorically Funded Programs,

Chancellor’s Office, California Community Colleges • Title 5 Regulations/Chapter 2.5 • Education Code/Article 8

Program/Service Outcomes (source: Faculty/Dir/Coord/Dean/ OAC Coordinator)

OVERARCHING PROGRAM LEVEL OUTCOMES STUDENT SUPPORT SERVICES

1 - PERSONAL DEVELOPMENT AND RESPONSIBILITY Students utilizing this program/service will demonstrate an ability to: • display habits of intellectual exploration, personal responsibility, and physical well-being. • develop individual responsibility, personal integrity, and respect for diverse people and

cultures.


• value and accept people with different cultural and linguistic backgrounds and abilities. • understand ethical issues to make sound judgments and decisions.

2 – SELF-AWARENESS, SELF-UNDERSTANDING, AND SELF-ADVOCACY Students utilizing this program/service will demonstrate an ability to: • evaluate their own knowledge, skills, and abilities. • display three components of an effective self-advocate:

1. Self knowledge. 2. Define their own needs. 3. The ability to get what they need.

• develop realistic goals. • appreciate the value of feedback. • adapt to challenging situations. • recognize that knowledge is the key to self-advocacy. • teach the people around them.

3 – SELF-SUFFICIENCY AND INDEPENDENT LEARNING Students utilizing this program/service will demonstrate an ability to: 1. identify and utilize services, programs, and resources to become life-long learners including,

but not limited to: 1. Study/Learning Labs 2. Supplemental Instruction 3. Computer-aided tutorials/instruction 4. Learning Communities 5. Student Development Courses 6. Tutorial Assistance 7. Counseling Services 8. Special Programs for Student Success 9. Admissions and Records 10. Business Services 11. Financial Aid 12. Scholarship information 13. Career/Transfer Services Resources

PROGRAM/SERVICE SPECIFIC OUTCOMES EOPS/CARE

STUDENT LEARNING OUTCOMES

1. EOPS/CARE students will become self advocates.


Results from 14/FA Assessment – (state SLO and results of assessment)

1a) Student Service/ Learning Outcome(s)

SSOs/SLOs

1. EOPS/CARE students will become self advocates.

Students who participate in the EOPS/CARE Program will become self advocates by: 1. Completing or Updating their Student Educational Plan with their EOPS/CARE

Counselor each semester. 2. Submitting a completed Progress Report each semester. 3. Completing the FAFSA each year for BOG Fee Waiver & Pell Grant. 4. Persisting in the EOPS Program from Fall to Spring (must complete EOPS Program

Requirements of 3 contacts each semester). 5. Completing the CARE Workshop requirements each semester if also in the CARE

Program.

1b) Program Outcome(s) (POs) aligned with course outcome. Select one or more from PO list below.

1. Self-Awareness, Self-Understanding, and Self-Advocacy Students utilizing this program/service will demonstrate ability to:

• Evaluate their knowledge, skills, and abilities. • Display three components of an effective self-advocate:

1. Self-knowledge. 2. define their own needs. 3. the ability to get what they need.

• Develop realistic goals. • Appreciate the value of feedback. • Adapt to challenging situations. • Recognize that knowledge is the key to self-advocacy. • Teach the people around them.

1c) Institutional Outcome(s) (IOs) aligned with course or program outcome.

1. Personal and Professional Development

1. Self-evaluate knowledge, skills, and abilities. 2. Develop realistic goals. 3. Display habits of intellectual exploration, personal responsibility, and physical well

being. 4. Demonstrate an understanding of ethical issues to make sound judgments and

decisions. 5. Value diverse cultures and populations. 6. Value the feedback of others.

2) Identify Assessment Tool(s) to implement

Self Advocacy will be measured by:

1. Completing or Updating their Student Educational Plan with their EOPS/CARE Counselor each semester.

2. Submitting a completed Progress Report each semester. 3. Completing the FAFSA each year for BOG Fee Waiver & Pell Grant. 4. Persisting in the EOPS Program from Fall to Spring (must complete EOPS Program

Requirements of 3 contacts each semester). 5. Completing the CARE Workshop requirements each semester if also in the CARE Program.


Assessment Tools include:

1. SARS Student Appointment Database – statistical report: “Unduplicated List of Student by Reason Code”

2. Annual Data from the Chancellors Office MIS Data Mart Query: “Special Population/Group Financial Aid Summary Report”

(Both current and previous year data)

3. Excel spreadsheet from MIS Fall and Spring Semesters MIS Report comparing number of students in Fall who persisted to Spring

4. CARE Workshop Attendance Verification Forms 3a) Expected level of achievement

(Refer to rubric)

3b) Actual results

3a.1 - 90% of EOPS/CARE students will complete a multi-semester Student Educational Plan each semester.

3b.1 – Fall ‘14: Not met: 258/294=88%

Spring ‘15: Not met: 244/277=88%

3a.2 – 80% of EOPS/CARE students will complete a Progress Report each semester.

3b.2 – Fall ‘14: Not met: 230/294=78%

Spring ‘15: Exceeded target: 230/277=83%

3a.3 - 90% of EOPS/CARE students received the BOG Waiver.

3b.3 - Exceeded target: 100% (2013-14 data; 2014-15 not available)

3a.3 - 80% of EOPS/CARE students received the Pell Grant.

3b.3 – Exceeded target: 88 % of EOPS students completed the FAFSA and received a Pell Grant while 92.5% of CARE students completed the FAFSA and received a Pell Grant. (2013-14 data; 2014-15 not available)

3a.4 - 75% of EOPS/CARE students will persist from Fall to Spring.

3b.4 - Not met: 205/294=70% of EOPS/CARE students persisted from fall to spring

3a.5- 85% of CARE students will attend required workshops each semester.

3b.5 - Fall ‘14: Not met: 31/41=76%

Spring ’15: Not met: 28/36=78%

4) Explain how collected data was analyzed and evaluated.

3a.1 & 3a.2) Data collected from the SARS Student Appointment Database for each semestser is pulled using the statistical report entitled “Unduplicated List of Student by Reason Code” S – COMP SEP and S FOLLOW UP

3a.3) Data compiled from the California Community Colleges Chancellor’s Office MIS Data Mart

http://datamart.cccco.edu

http://datamart.cccco.edu/


The data is collected from each college at the end of the semester. It is then compiled and made available to all colleges through various types of queries made directly from the CCCCO.edu Datamart website.

Select “ Queries” from the top right tab

Queries

Student Services

Financial Aid

Then click on Financial Aid Summary for Special Population/Group, please click here. Then choose:

Select State-District-College - Collegewide Search

Select District-College – Desert

Programs – click both EOPS and CARE

3a.4) Using an Excel spreadsheet, Persistence data is derived by comparing the Fall ’14 to the Spring ’15 MIS data. The two lists are combined and duplicates are removed. The number removed indicates how many duplicates exist. (That number is the number of students who persisted from fall to spring.) Only those students who completed their three mandatory semester contacts are eligible to persist to Spring.

3.5) CARE students are required to attend two on or off campus workshops each semester in addition to meeting their EOPS requirements. Two CARE Workshop Attendance Forms are distributed to them at the beginning of the semester and they must be signed by the individual conducting the workshop. CARE students must submit the signed forms by a specific date each semester in order to receive their CARE grants. The SARS Grid is used to record workshop attendance, and a statistical report is compiled for each semester under the “Unduplicated List of Students by Reason Code: Workshop. The number of students who completed their workshops is compared to the total number of CARE students reported in MIS for the semester.

5) Identify gaps between expected and actual results.

3b.1 – Multi-semester SEP –We fell slightly below our target of 90% for the Fall and Spring at 88%. This is one of the fundamental components to remain in good standing with the EOPS Program. Student who did not make this first contact were removed from the program the following semester.We will continue to send out enews to all students to increase the number of SEPS completed.

3b.2 - Progress Report – We fell slightly short of our target of 80% for the Fall at 78% and for the Spring we exceeded the target by 3% (83%). We continually stress the importance of turning in a Progress Report each term during EOPS Student Orientations, through email blasts, and during individual counseling appointments and I think our efforts are beginning to pay off.

3b.3

Receive the BOG: Exceeded target outcome by 10% We are very pleased that all students


received the BOG Fee Waiver. Now that the BOG Fee Waiver Information comes directly from the FAFSA, it has been much easier to reach and exceed our target as all students in our program complete the FAFSA as they are from low-income families.

Received the Pell Grant: Both EOPS and CARE students exceeded our target goal.

3b.4 – Persistence – Unfortunately, we did not meet our target goal of 75% persistence from Fall to Spring. We fell short by 4%. We attribute the decrease to the fact that we are strictly enforcing our policy3 contact policy each semester. Students who fail to comply are exited from the program unless they complete a formal appeal with documented extenuating circumstances.

3b.5 – CARE Workshop attendance: We did not meet our 85% target goal in Fall ’14 or Spring ’15 ((76% and 78% respectively) for CARE students attending their two mandatory workshops and meeting EOPS requirements in order to receive the CARE Child Care grant. For this population, the loss of the CARE Child Care Grant is a significant one as the fall grant amount was $600 and the spring amount was $900. We will continue to notify all CARE students via enews blasts of the importance of meeting their requirements.

6) Document results and outline needed changes.

EOPS/CARE students are meeting somet of our assessment goals. They are almost up to target on SEP completion (Fall & Spring: 88%). Submission of Progress Reports (Fall: 78%; Spring: 83%) increased by 5% from Fall to Spring.. We fell shy of our persistence target, but feel we can bring it back up through continued communication with students regarding program compliance. We have actually improved our percentage of CARE students following through on their 2 mandatory workshops to receive their CARE Grants from our Fall ‘12 assessment, but we still fell short of our target of 85%. We will continue to monitor our CARE students closely to ensure that they are following through as the CARE Grant is very helpful with out of pocket child care costs and other educationally related expenses.

RESOURCES

Staffing for Program/Service: Include Funding Budget Level/Current Staffing Level (source: Faculty/ Dir/Coord/Dean) 2014-15 EOPS Funding/Budget Level:

Salaries & Benefits $251,767 Discretionary Costs 14,255 Student Aid (Book Service, Academic Survival Kits, Grad. Packs) 101,271 Total Categorical/Restricted Funds $367,293 General Fund (District Contribution) 108,335 EOPS Reallocated Funds (used for textbooks) $ 0 TOTAL $475,628

Current Staffing Level:


Position # FT/PT Funding Source

Coordinator/Counselor 1 FT 100% District (Time is split 80% EOPS/CARE & 20% oversight of Foster Youth Services

Assistant Coordinator/Counselor 1 FT 100% EOPS Adjunct Counselor(s) 2 PT 100% EOPS Secretary 1 FT 100% EOPS Work-Study Students 2 PT 100% College Work-Study

________________________________________________________________________________________ 2014-15 CARE Funding/Budget Level:

Salaries & Benefits 0 Discretionary Costs 0 Student Aid (Gas Cards, Child Care Grants, Books & Supplies) $ 67,512 Total Categorical/Restricted Funds $ 67,512 General Fund 0 CARE Reallocated Funds (Used for Child Care Grants) $ 1, 861 TOTAL $ 69,373

Current Staffing Level: The CARE Program falls under the umbrella of the EOPS Program. At this time, there are no staff positions funded with CARE funds. All funds go to services for CARE students.

Facilities (source: Faculty/ Dir/Coord/Dean) 1) List of all facilities (Please indicate if any of these were added last year): EOPS/CARE is centrally located on the second floor of the Cravens Student Services Center (CSSC) Building. The suite contains four offices, one storage room, two workstations, and two front counter areas. Two of the offices house the CalWORKs Program. 2) Assessment of adequacy of current facilities: The current office space is too small to fill the positions required to fully carry out the functions associated with the current allocations. The current staffing for EOPS/CARE/CAlWorKs and Foster Youth in the current space is 14 persons including full time, part time and student workers. Positions have not been filled due to lack of office space. Equipment and Supplies (source: Faculty/ Dir/Coord/Dean)

Equipment: EOPS/CARE equipment includes 7 Dell computers, 4 Dell printers, one HP color printer, and 7 Cisco telephones. There is also a large Sharp Digital Imager Copier in the storage room that was paid for by program funds. We have one large storage cabinet for EOPs and a storage closet for CARE - specific student supplies. We have one HP Officejetpro Fax machine and scanner and two Fellowes Shredders. Supplies: All supplies for EOPS/CARE are purchased through program funds only. In the 2014-15 year, EOPS spent $7,908 on supplies which include paper, printing cartridges, copier maintenance agreement, postage, as well as college copy charges.


Summary - Narrative Interpretation (source: Faculty/Dir/Coord/Dean) Funding/Budget: EOPS and CARE funds are allocated by the State Chancellor's Office each year. EOPS: The EOPS Allocation Formula was adopted by the Board of Governors in July 1989 and has three basic elements: 1. Base Allocation - $50,000 each college 2. Students Served - 90% of remaining funds for students served reported through MIS 3. College Effort - remaining 10% for college effort in excess of the 15% minimum level

In accordance with EOPS Regulations, the District is required to cover at least the 15% minimum contribution and thus pays the salary and benefits of the Program Coordinator. The remaining faculty and staff are paid through Categorical/ Restricted Funding. Reallocated funds are limited and must be applied for each year. CARE: The CARE Allocation Formula was developed and implemented in Fiscal Year 1989-90: 1. Base Allocation - $10,000 each college. 2. Balance of remaining funds allocated on the basis of total number of students served statewide. 3. Minimum funding level per program: 95% of previous year allocation. NOTE: During the 2014-15 year, both EOPS and CARE were flat funded - EOPS: $367,293. CARE: $67,512.

COURSE INFORMATION (Complete only if Applicable)

Course Level Assessment Completed (source: Faculty & OAC Coordinator) N/A Summary - Narrative Interpretation (source: Faculty/Dir/Coord/Dean) N/A

GOALS/ACHIEVEMENTS/CHALLENGES Program/Service Goal Summary for year: 2014-15 (source: Faculty/Dir/Coord/Dean)

1. Ensure that EOPS/CARE Counselors are teaching EOPS/CARE students about their General Education Graduation requirements (COD, CSU, and UC General Education Patterns) during student appointments. Met. Every program participant has a complete SEP.

2. Update process and procedures manual for EOPS/CARE to improve staff understanding and training. Ongoing

3. Restore EOPS Technician position lost in 2010-11. In hiring process. 4. Secure more office space to better accommodate the EOPS, CARE, Foster Youth Services and CalWORKs

Program staff. In progress.


Program/Service Achievements 2014-15 (source: Faculty/Dir/Coord) Narrative of Program Accomplishments 2014-2015:

• Served 379 unduplicated EOPS/CARE students of those 55 were CARE students. • Dean’s List or Honor Roll (3.0 or above GPA, 12 units or more completed):

• 105 EOPS/CARE students in Spring’14 and 103 in Fall’14. • Academic Recognition (3.0 or above GPA, 9 -11.5 units completed):

• 24 EOPS/CARE students in Spring’14 and 26 in Fall’14. • 75 % of EOPS/CARE students persisted from fall to spring. • 98 EOPS/CARE students earned AA or AS degrees; 12 earned Certificates. • Issued $200 EOPS Book Service Vouchers to new and continuing EOPS/CARE students in Fall’14, $150

in Spring’15, and $100 in the Summer’15. • Provided academic, financial aid, personal, career, and transfer counseling to students. • Issued Academic Survival kits to all EOPS/CARE Students. • Completed multi-semester EOPS/CARE Student Educational Plans (SEPs). • Provided EOPS fee waivers for EOPS/CARE students transferring to CSU’s and UC’s and wrote letters of

recommendation. • Provided first priority registration for qualified EOPS/CARE students. • Mandated progress reports of all students in Fall and Spring for early alert monitoring. • Provided an Academic Recognition Ceremony honoring EOPS/CARE scholars each semester. • Honored EOPS/CARE graduates and those who earned certificates during Spring Academic Recognition

Ceremony. • Provided caps and gowns for graduating EOPS/CARE students. • Conducted outreach activities at local high/continuation schools. • Facilitated EOPS/CARE Advisory Committee meeting in both fall and spring. • Provided CARE Grants for out-of-pocket child care costs to all eligible CARE students in the amount of

$600.00 in Fall’14 and $900.00 in Spring’15. • Provided Gas Cards to all eligible CARE students in the amount of $200 each semester. • Collaborated with the Career/Transfer Center, the Financial Aid Office and other programs/services on

and off campus to provide mandatory workshops for CARE students. • Coordinated outreach and recruitment activities for potential CARE students in the Coachella Valley

with over 40 organizations contacted. Program/Service Challenges (source: Faculty/Dir/Coord/Dean) Over the past five years, our program has been recovering from the 40% budget cuts that occurred in 2009-10. We were very pleased that EOPS funds were partially restored to $367,293 during the 2013-14 year, but in 2014-15, we were flat funded as was CARE. State funds were redirected into a new categorical area entitled “Student Equity” giving the District control over the funds rather than directing them to EOPS and CARE. As you will see on the following graphs, that regardless of our program challenges, we continue to serve our EOPS and CARE students with “over and above” services.


Above: Note flat funding for EOPS in 2013-14 and 2014-15.

Above: Note flat funding for CARE for fifth year in a row.

$297,714 $297,714

$367,293 $367,293 $0 $1

,393

$0 $-$0 $0 $0 $-$8,8

50

$0 $0 $0

2011-2012 2012-2013 2013-2014 2014-2015

State Allocation

Reallocated Funds

Federal ARRA Funds

EOPS Yearly Allocations 5 Year Overview

$67,512 $67,512 $67,512 $67,512 $67,512

$0 $0 $0 $0$0 $884

$2,3

28

$0 $1,8

61

2010-2011 2011-2012 2012-2013 2013-2014 2014-2015

CARE Yearly Allocations5 Year Overview


Above: Note increase in EOPS unduplicated head count of 42 students over the 2013-14 year.

299 294 297

337

374

2010-2011 2011-2012 2012-2013 2013-2014 2014-2015

EOPS/CARE Students Served5 Year Overview

57

52

47

54 54

2010-2011 2011-2012 2012-2013 2013-2014 2014-2015

CARE Students Served5 Year Overview


Above: Note 2014-15 EOPS Book Service provided textbooks for Fall, Spring and Summer.

$89,304 $85,422 $83,332

$119,207

$90,713

2010-2011 2011-2012 2012-2013 2013-2014 2014-2015

EOPS Book Service5 Year Overview

$7,749

$5,937

$8,155 $7,912

$4,481

2010-2011 2011-2012 2012-2013 2013-2014 2014-2015

CARE Textbooks/Academic Supplies5 Year Overview


Above: CARE grants and gas cards remain stable for the past three years.

2010-2011 2011-2012 2012-2013 2013-2014 2014-2015

2220

0

3285

0

4190

0

4000

0 4380

0

3755

0

2700

0

1727

5

1960

0

1500

0

0

2609

2367

0

4460

CARE Support Services5 Year Overview

Grants

Gas Cards

Survival Kits

$24,890

$32,288

$25,106 $24,153

$39,311

$0 $0 $0 $0 $0

2010-2011 2011-2012 2012-2013 2013-2014 2014-2015

EOPS $$

District $$

Adjunct Counselor Salaries5 Year Overview


Above: Adjunct funding increased in 2014-15 to accommodate the increase in number of EOPS students served (42 additional students over the 2013-14 year).

Above: EOPS/CARE positions (Technician and Specialist) were frozen in 2010-11. Funding still not restored.

Above: No payment of Student Health Fees. Reduction in school supplies for Academic Survival Kits. No One-On-One Tutorial Services. No EOPS Summer Bridge Program for newly graduated high school

$5,363

$0 $0 $0 $0

2010-2011 2011-2012 2012-2013 2013-2014 2014-2015

EOPS $$CARE $$

Funding for EOPS/CARE Outreach Specialist & EOPS/CARE Technician

5 Year Overview

$0 $0 $0 $0

$7,2

95

$530

$14,

464

$8,1

47

$0 $0 $0 $0$0

$0 $0 $0$0 $0 $0 $0

$1,322 $1,176

$2,410

2011-2012 2012-2013 2013-2014 2014-2015

EOPS Support Services 5 Year Overview

Health Fees

Survival Kits

Tutoring

Summer Bridge

College Visits

Cap and Gownfor Grads


students in the Coachella Valley. No EOPS Sponsored College Visits. Cap and Gowns purchases for graduates increased with large number of graduates this year.

Above: 2014-15 increase in number of honor EOS/CARE Honor students over the previous year.

Breakdown by semester (Duplicated Headcount) Spring ’14 Honor Students =105 Fall ’14 Honor Students = 103

In conclusion, the EOPS/CARE Program continues to provide comprehensive services to the most vulnerable students on campus. Our annual unduplicated student head count for 2014-15 was 374, an increase of 37 students over last year. Although we were flat funded, we still provided our students with the EOPS Book Service for Fall, Spring, and Summer and gave them all “Academic Survival Kits” which included a backpack, pens, and binders. However, we do not have the funds to meet the needs of all the students who are eligible for our services. We received approximately 600 applications in 2014-15 year and were able to serve only 160 new students. We turned away 440 students. During the 2014-15 year, the primary challenge of the CARE program was to maintain the integrity of services in light of the 2009-10 budget reductions. In spite of being flat funded and understaffed for the past five years, we served 54 CARE students, demonstrating our commitment to the neediest students on campus.

Program/Service Objectives/Goals for 2015-16 (source: Faculty/Dir/Coord/Dean)

160148

140

164

208

7 8 2 6 12

6271

4148

98

21 20 20

4055

2010-2011 2011-2012 2012-2013 2013-2014 2014-2015

EOPS/CARE Bragging Rights5 Year Overview

Honors (FT)CertificatesGraduatedTransferred


1. During counseling appointments, increase EOPS/CARE student understanding of the college catalog/catalog

rights in regard to both Admissions & Records and Financial Aid policies and procedures. 2. During counseling appointments, Increase EOPS/CARE student understanding, skill and use of assist.org for

transfer preparation.

Program/Service Objectives/Goals for 2016-17 (source: Faculty/Dir/Coord/Dean)

1. During counseling appointments and workshops, EOPS/CARE students will improve their time management skills as it relates to EOPS/CARE required participation in program services.

2. During counseling appointments and workshops, EOPS/CARE students will understand how and where to access additional academic support services on campus.

Completed by: Scott Cooper, Dean Student Success and Student Learning with input from former Coordinator, Carol Amelia Lasquade Date: October 15, 2015


Documents

Student Support Programs and Services Program Review Update – EOPS/CARE 2014-2015 · 2017-07-21 · 6. Tutorial Assistance 7. Counseling Services 8. Special Programs for Student