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Subaru EPC User Guide Last Updated 4/25/2016

Subaru EPC User Guide - content.subarunet.com · Subaru EPC User Guide ... the quantity needed for the given part ... When the image is turned off in the figure you will see the details

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Subaru EPC User Guide

Last Updated 4/25/2016

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Table of Contents

Launching the EPC………………………………………………………………………………………………………………3

Selecting a Vehicle…………………………………………………………………………….………………………………..3

Looking Up Parts by VIN………………………………………………………………………………………………………5

Cart Page…………………………………………………………………………………………………………………………...13

Part Detail Page………………………………………………………………………………………………………………….14

Chemicals, Maintenance, and Other Items………………………………………………………………………….22

Searching…………………………………………………………………………………………………………………………...25

View Data………………………………………………………………………………………………………………..…………29

Abbreviation……………………………………………………….………………………………………………………….….30

Color Code………………………………………..………………………………………………………….…………………….31

Other Catalog Menu Items………………………………………………………………………………………………..…32

Remanufactured and Other Substitute Parts…………………………………………………………………..……33

3

Launching the EPC

The Subaru Electronic Parts Catalog (EPC) is located within Subarunet and can be found under the “Parts

Operations”.

Selecting a Vehicle

You can begin the process of looking up parts by selecting your vehicle. This can be done by clicking the

Select vehicle button on the top right of the screen:

This will bring up the vehicle selection box. This will let you select your vehicle by VIN (last 8 or all 17

digits), by Model Group, or by selecting a specific Year, Model, and Trim level:

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If you have previously entered VIN’s for other vehicles, the EPC will remember them for as long as your

Subarunet session is valid (about 12 hours). They will be displayed under Recent VIN’s:

How you select a vehicle (by VIN, Model Group, or by selecting a specific Year, Model, and Trim level)

will determine how well the part numbers are narrowed down. The best choice is to always look parts

up by VIN when possible.

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Looking up Parts by VIN

Once a VIN is entered it will bring you to the main catalog page:

Vehicle Information Select a new vehicle or clear

the current one. Catalog Menu

Catalog Categories

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Vehicle Information

A brief description of the vehicle entered in the system will be displayed the top right of the page. This is

also a link to more specific details about the vehicle, like production date and color codes. This

information is available at any point while looking up parts.

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Catalog Categories and Figures

The catalog consists of 10 categories which are displayed on the left hand side of the page.

Clicking on any of the categories will expand them and display the appropriate figure text and figure

illustrations:

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Once the figures are displayed you can click on either the figure name or the figure illustration, they will

both bring up the selected figure:

9

These are some of the main components in the Figure:

Figure Number.

From here you can

flip through the

different Figures.

Image. There can be multiple

images for a given figure. If there

are you can flip through them using

these buttons.

Image/List Button. This lets

you flip back and forth

between the figure image

and the part details.

Show/Hide Button.

This will display or

hide the parts you

are adding to your

parts list. The “To Cart”

Button. This will

send the parts

selected on your

parts list to your

cart.

Part Codes. These are what are

selected in the image when choosing

a part. Clicking on the part code will

add the part number to the parts list

on the top right.

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Selecting a Part

When hovering your mouse over the

part code, it will display the

description of that part.

When you click on the part code in

the image it will be added to your

parts list. This is where the part

number will be displayed. If you click

on the part code a second time, the

part will be removed from this list.

Clicking the “-“ sign will also remove

the part from this list.

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The Show/Hide button will collapse

the list of parts when needed. Click it

again and they will reappear.

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As you go through the different figures selecting the parts you need they will accumulate on the parts

list until you have added them to your cart.

When you click on the Image/List

button, the image will disappear and

reveal all the part codes and part

numbers for that figure.

If you click on the part number or

description in this list it will add it to

your parts list. When you do, the part

code, description, and part number

will turn red indicating it has been

selected. If you click on it a second

time it will be removed from the list

and turn black.

Click the “To Cart” button to send the

items on your parts list to your cart.

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Cart Page

As soon as you send parts to your cart you will be brought your cart page. Each time you add parts to

your cart they will build up here until you clear your cart.

This will

remove a

single item

from your

cart.

Add Item to Cart. This will let

you manually add single parts

to your cart.

Clear Cart. This

will clear all the

contents in your

cart.

Add Chemicals This will

bring up a list of certain

chemical types applicable

to your car and let you add

them directly to your cart.

Maintenance This will

bring up a list a fast

moving or maintenance

parts applicable to your

car and let you add

them directly to your

cart.

This button

will enable

you to change

the quantity

needed for

the given part.

Available (WH)

This will display

the quantity

available of each

given part at the

retailer’s facing

warehouse.

On Hold If a

part in your

cart is on hold

for any reason

in the parts

ordering

system, it will

be indicated

here.

Price This

is the

current

real time

MSRP.

Bulletin If there is

a parts bulletin

attached to a part

in your cart it will

be indicated here.

Supersession

If there is a

supersession

on the part it

will be

indicated

with an “S”

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Part Detail Page

When the image is turned off in the figure you will see the details of off the part numbers of that figure.

Here are some specifics on what is displayed:

Quantity This is the

quantity of the

given part that is

required on the

vehicle.

Note If there is a

note on the part

number there will

be a number

indicating how

many notes are

present.

Bulletin If there is a

parts bulletin that is

associated with the

part number there will

be a number

indicating how many

bulletins there are.

Override If there has

been an override of

the data done by SOA,

there will be an

indicator of “!” in this

column.

Supersession If there is a

supersession in the

system for a part there

will an indicator of “S” in

this column.

Other Info This column

will display miscellaneous

part information if there is

any available.

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Notes

When there is a note related to the part there will be a number under the “N” column.

When you click on the number in the “N” column it will give you a pop up with that note.

To add a note, click on the “Add new note…” button

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Parts Bulletins

When there is a Parts Bulletin associated with the part there will be a number under the “B” column.

When you click on the number in the “B” column it will give you a pop up listing the Bulletin number.

When you click on the

actual bulletin number,

the information will be

displayed beneath it.

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Supersession

When there is a Supersession associated with a part there will be an “S” under the “S” column.

When you click on the “S” it will give you a pop up displaying the supersession.

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Other Info

Under the “Other Info” column there may be additional information relevant to the vehicle.

This is could be emission specification or option related.

Part Detail Check Boxes

There are three check boxes that can help you filter your results when looking at the part details screen

Only Selected

When the “Only Selected” check box is checked the parts list will show only the parts that are in your

parts list. They will also be the parts that are shown in red.

Part Details

When the “Part Details” check box is selected the Part Details screen will show you additional

information about your parts, such as grade and production date.

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Filter Matching

By default, the “Filter Matching” check box is checked. This ensures that filters are applied that limits

the parts selection to what’s applicable to your vehicle. When you uncheck this box it will display all part

numbers for each part code although, you will not be able to add them to your parts list. The applicable

part will appear darker on the list than all the others.

No Matches

When selecting parts and you see the words “no matches” in place of a part number, this means this

part code is not applicable to your vehicle.

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Multiple

When selecting parts and you see the word “multiple” in place of a part number, this means there are

multiple choices of part numbers for this part code.

When you click on the “To cart” button, the EPC will make you select one of those parts before you can

proceed to the cart.

Checking the “Part Details” check box will also show you the available options:

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Image Note

There are also notes attached to images. These are found in the top left hand corner of each image.

The number inside the parentheses indicates how many separate image notes are attached to this

image:

When you click on the note itself, the notes will be displayed in a pop up, similar to the part number

note:

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Chemicals, Maintenance, and Other Items

In the Cart screen retailers will have access to additional parts.

Chemicals

At the top of the Cart screen there is a button called “Add Chemicals”

When this button is clicked is will bring up a selection of available chemicals specific to the vehicle

entered:

Just check the

box next to the

chemical type

and size desired.

Click “Add” to

add to your

cart

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The chemicals will now appear in your cart alongside your other parts:

Maintenance

At the top of the Cart screen there is a button called “Maint.” This contains many fast moving or

maintenance related items.

When this button is clicked is will bring up a selection of available items for the vehicle entered:

Just check the

box next to the

Parts desired.

Click “Add” to

add to your

cart

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The Items will now appear in your cart alongside your other parts:

Adding Items Manually to the Cart

From the cart screen there is the ability to add parts to the cart manually:

When this is clicked the item number and quantity can be entered. This can be a Subaru item or an

internal item that is not in our system:

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Searching

The search screen is located on the top left of the catalog. There are two ways of searching in the

Subaru EPC, by part number or by part name/description.

Part Number Search

When part number search is selected there will be a pop up to enter the part number. Click search to

bring up the results.

This will show what figure the part is located in and well as applicable model years. If you click on one of

the records in the results it will take you directly to that figure.

Important – If you have a vehicle loaded in the EPC, the search results will be limited to that vehicle. To

search all models the vehicle must be cleared.

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Below is a similar search without the vehicle information entered.

A part number search can be done with partial part numbers, no wildcard is needed:

All columns are sort able by clicking on the column name:

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There is also the ability to filter your results by typing in the “Filter Results” box on the top right. The

results will reflect the added filters as you type, real time. If you remove the added filters the original

results will return.

The number of results per page can also be changed by clicking on the drop down here:

There is a maximum of 300 results per search.

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Part Name/Description Search

When Part Name/Description search is selected there will be a pop up to enter the description. Click

search to bring up the results.

This will also show what figure the part is located in and well as applicable model years. If you click on

one of the records in the results it will take you directly to that figure.

The same rules and features of the part number search apply to the part name/description search:

The vehicle must be cleared in the EPC to search all applicable vehicles.

Partial names can be used for searches such as “Gask” instead of “Gasket.”

Columns are sort able.

The results can be filtered by typing in the “Filter Results” box.

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Under the Part Name/Description search there is also the ability to search by Part Code. This must be

entered exactly; partial Part Codes will not work. All other search functionality is the same.

View Data

Under the View Data category at the top of the catalog, there are two areas where additional part

information is kept, Abbreviation and Color Code.

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Abbreviations

When abbreviation is selected the EPC will show a pop up box. All abbreviations from all catalogs have

been combined in this one location.

To search for a specific abbreviation, type what you are looking for in the “Filter Results” box at the top

right. As you type the results will be filtered. All of these abbreviations are available at anytime, whether

you have a vehicle in the system or not, the results will be the same.

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Color Code

When Color Code under the View Data option is selected, you will receive a pop up that displays all color

code combinations. This list will also include all relevant touch up paint part numbers.

This information is also searchable by using the “Filter Result” box. If the color code is typed into this

box the results will filter to show that color code.

If the “Add Part to Cart” button is clicked, the touch up paint will be added to your Cart.

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Other Catalog Menu Items

Category

When a vehicle is selected in the EPC, this button will take you to the main catalog page where you can

select a category:

Go to Figure

If the exact figure that is needed is known, clicking on this menu item will bring up a pop up box where

the figure can be entered. Clicking search will bring the figure right up. This is accessible from any part of

the catalog.

View Cart

The View Cart button will take you directly to the EPC cart from any point in the catalog.

Catalog Categories

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Remanufactured and other Substitute Parts

The Subaru EPC has incorporated additional substitute parts in the catalog that are shown alongside the

original parts. This includes remanufactured items, batteries, and wiper blades.