SUDESH SHARMA DGM IT BCCL (Times Group) India Mobile: +919810366140B E IIT Roorkee 2000 Email: sudesh.sap@gmail.com

Executive DigestExecutive Digest

Professional with more than 14 years of experience in SAP encompassing Solution Architecture, Application Maintenance, Pre-Sales Support and Project Management for global clients

Presently associated with BCCL (Times Group) India as Deputy General Manager, leading SAP Team Expertise in drafting enterprises architecture for SAP Solution, Integrated Delivery, Leading and Mentoring

teams Providing active Sales support towards SAP Solutioning, Approach, Estimations in the response to RFIs/PFPs, Possess a clear understanding of the SAP trends with the distinction of instituting quality practices to enhance

performance, ITIL 3 Foundation certified Significant experience and expertise of more than 6 years in the working at client sites (UK and Germany) in

different SAP solutions like SAP CRM, SAP SCM, SAP IS Retail undertaking troubleshooting activities for complex SAP system

Proven transition and technical consulting skills with experience in analysing and establishing end-user requirements

Good experience in analysing and evaluating end-user requirements for existing and prospective clients, Ensuring sales enablement ability to deliver superior performance cultivate strong relationships, transitions/migrations, making real-time decisions

Possess good interpersonal, communications, and presentation skills with proven ability to effectively collaborate within and outside the company

Areas of SAP ExpertiseAreas of SAP Expertise

Profound development experience in SAP CRM Technical, CRM Middleware, SAP PI, ePortal, SAP NWDI ADM, Open text, SAP Security, SAP Mobility, ABAP, Application Performance tuning, Enhancements & Modifications, Integration ( ALE/IDOC/BDoc), eCATT,

Functional experience SAP Sales & Distribution, SAP CRM Sales, SAP MM, SAP Project System, SAP Retail, SAP RE-FX, SAP IPC, SAP FI, SAP Biller Direct and SAP BI SPA HANA.

Employment RecordEmployment Record

March 2015-Present: Working with Times Group as SAP Delivery Manager for SPA CRM 7 implementation. Oct 2014 – Feb 2015: Worked with HCL as Senior Project Manager for SAP CRM project for Royal Mail. Jan 2013- Oct 2014 : Worked with Steria India as SAP Technical Architect for Royal Mail Letters in India Aug 2012-Jan 2013: Worked with Steria UK as SAP Application Architect for Royal Mail Letters in UK. Dec 2012-July 2013: SAP Technical Architect for Offshore BBC UK. Oct 2011-Nov 2012: Led SAP transition team for knowledge acquisition for client Commerz Bank Germany March 2010-Sept 2011: Led SAP Technical team of size 12 based in India, providing SAP CRM, PI, Java

deliveries, also acted as technical architect in implementation projects for Royal Mail Group, UK. June 2008-Feb 2010: Led CRM and BI teams for an implementation project for Royal Mail, India Aug 2007-May 2008: Integration team lead and mentor for new SAP NetWeaver team to support 24/7 Royal

Mail online business portal based on SAP CRM B2B, SAP ePortal in UK June 2005-July 2007: Led integration team for the complete design and build of the PI interface including

configuration for Aggregated Sales processing, Inventory Management, RIS reporting, Bespoke IDOC development, Bespoke reporting requirements, Article Master Data (Collection, cleansing & Migration) and General Data Migration in UK

Aug 2004-May 2005: SAP Technical Team lead for offshore ABAP team and managed the development of interfaces in the SAP PI module for transmission of transaction data from the PoS System to SAP Retail, transactional data from their third party Distribution Centre to the 1,500 branches and summarized transactional data collected from PoS to third parties for reconciliation and settlement

July 2001-Aug 2004: Worked at SAP Labs as Development Specialist, responsible for mapping business needs to the R/3 system. This involved requirements gathering for discrete industries – mainly aerospace, and comparing these with existing functionality provided by the R/3 system. As a part of development team worked in developing industry solutions.

Projects DetailsProjects Details

Client: BCCL (Times Group) IndiaRole: SAP Application Architect Lead/ SAP Delivery Manager/ Reporting to: VP ITDuration: March 2015 –Present.Responsibilities: Sudesh is working in SAP CRM Implementation as SAP architect/delivery manager. His main responsibilities are

Provide inputs on different solutions for SAP CRM Sales scenarios Guide and Help team members in resolving technical issues, Provide projects updates to senior manager VP, CIO and other stakeholders Regular meetings with vendors and resource forecasting Regular meeting with business and monthly release planning Provide inputs on new SAP trends and proposes new solutions.

Client: Royal Mail Group UKRole: SAP Application Architect Lead Reporting to: SAP Practice headDuration: Aug 2013 –March 2015Responsibilities: Provide inputs on different solutions for SAP based applications like ES Revenue (SAP R/34.7), OBA (SAP CRM) and ESFS (SAP ECC), Solution and estimate inputs on proposals, SAP Upgrades, working on RMG user interface strategy with other vendors like CSC and Capgemini assessing cost and technical impact on existing Royal Mail existing SAP estate also managing SAP offshore deliveries

Client: BBC UKRole: SAP Technical Lead/Integration Architect Team Size: 5 Technical ConsultantsDuration: Dec 2012-July 2013Responsibilities: Design and delivery multiple interfaces for RTI and PAE implementation projects. UK HMRC introduced a new process for businesses to submit information on an on-going payroll period basis rather than at the end of each tax year. Real Time Information (RTI) is a priority government program aimed at improving the operation of PAYE. It will make the system better for individuals and easier for employers and HM Revenue & Customs (HMRC) to operate.Sudesh is responsible for design file interfaces based on SAP PI and ECC and managing offshore deliveries from Noida. It also includes engagement with existing BBC vendors, BB users and HMRC and NEST support team.

Client: COMMERZ Bank GermanyRole: Onshore SAP Technical Lead (based in Germany)Team Size: 5 SAP Technical ConsultantsDuration: Oct 2011- Nov 2012.Responsibilities: Sudesh is working in SAP RE-FX upgrade project as onshore Technical lead. His main responsibilities were High level Analysis of existing SAP RE system and preparing high level technical documentation

with new SAP data model and APIs provided by SAP in latest release. Work and resource planning. Enhancement for new requirements. Reengineering and redesigning the existing interfaces Providing Technical guidance to team Customer engagement and managing offshore deliveries.

Client: Royal Mail Lettres UKRole: SAP Technical Lead Consultant (Middle level Management Role)Team Size: 12 SAP Technical ConsultantsDuration: March 2010 – Sept 2011.Responsibilities:

Sudesh was managing SAP offshore deliveries for Online Business Account (OBA) for Royal Mail Letters Unit. OBA is online portal based on SAP NetWeaver portal and SAP CRM B2B scenario. He was managing a team of Managing team of 15 resources based in Noida, Chennai and UK.His main responsibilities were Offshore SAP delivery within the given quality parameters. Resource forecasting and work package planning. Providing technical inputs and working on new proposals in SAP CRM. Reporting and stake holders’ management. Conducting annual appraisal and skill developments

Client: Royal Mail Wholesale UKRole: SAP Offshore Technical Architect (Middle level Management Role)Team Size: 8 SAP Technical ConsultantsDuration: June 2008 – Feb 2010.Responsibilities:Sudesh was Technical Lead Architect for SAP Wholesale management system. This was a fresh implementation based on SAP CRM internet sales with SAP R/3 as backend. This projects involved customer development at very large scale using AWD, Java and SAP PI. Sudesh was responsible for UI design using AWD, Java and many interfaces using PI. He was responsible for logon module based on SAP ePortal, master data setup in CRM and CRM middleware. He was leading a team of 10 SAP consultants to deliver this project form offshore.

Client: Royal Mail UKRole: SAP Onshore Consultant Team Size: Independent Assignment Duration: Aug 2007 – May 2008.Responsibilities:Sudesh has worked as an integration consultant for implementation project based on SAP CRM B2B scenario. His main responsibilities were Mapping existing interfaces data structure to SAP CRM business data. Mapping the existing WSDL to SAP PI WSDL and design Java servlets to WSDL transformation. Details Design of SAP PI interfaces using BPM for Web Service, File interface, IDOC interfaces Mapping Sales Order APIs in SAP CRM to inbound interfaces.

Client: Post Office UKRole: SAP Onshore Consultant Team Size: Independent Assignment Duration: June 2005 – July 2007.Responsibilities:Post Office Counters Ltd who operates in excess of 16000 Branches and provide more than 3000 different products and services from different vendors. Here SAP IS-retail has been implemented to get daily aggregated sales and finance transactions for all the branches across UK using XI as middleware.Main responsibilities includes Prepare prototype for Product inventory and sales reporting for clients. Prepare POS interface document for sales, goods receipt and issue and finance transactions Implement the user exist for aggregated sales, Goods movement and finance transaction user exits Configure Retail information system for aggregated sales

Client: Boots UKRole: SAP offshore Technical leadTeam Size: 17 SAP Technical Consultants Duration: Aug 2004 – May 2005.Responsibilities: One of the best-known High Street retail names in UK and with operations in more than 130 countries, Boots had two major implementations ‘Backbone’ (Implementing SAP R/3 Enterprise Retail) and ‘Oxygen’ (Boots Healthcare Int. re-implementation of SAP R/3).

Main responsibilities included As Offshore delivery Team Lead, he handled major development work involving module pool, user

enhancements, and reports in different domains like Sales Distribution, Material Management, and Production Planning and Project system.

Reviewing Functional & Technical document Design proposal.

Client: Pratt and Whitney USA Role: SAP offshore Technical leadTeam Size: 4 SAP Technical Consultants Duration: Aug 2004 – May 2005.Responsibilities: The first actual implementation was delivered by Xansa Asia Pacific at Pratt and Whitney Eagle Services Asia - maintenance, repair and overhaul joint venture with Singapore International Airlines, in Singapore. Sudesh’s responsibilities were

Managing a team of five SAP developers Leading development activities for change request and work package Reviewing deliverables like documentation, code and test results Participating in meetings with client

Organisation: SAP Labs India (July2001- Aug2004)

Client: Honeywell Inc., Israel Air Defense, Newport shipping Inc. Role: SAP Development Specialist Responsibilities: Sudesh’s responsibilities were

Understanding the requirements to prepare the technical document. Code modification in std SAP PS in order to group the material requirements of different WBS elements

under the group WBS element. Developed reports to update the Goods movements and display the different BOMs attached to the

different material on the basis of LLC. Developed BADI interface and customer exits. He was also involved with reviewing and testing of code

for standards and functionality. SAP Applications: SAP Release 4.7 MySAP.com GPD (Grouping, Pegging and Distribution).

Client: RWE Solutions Germany, Tobisima Japan, CAPE Industries UK Role: SAP Development Specialist Responsibilities: Sudesh’s responsibilities were

Developed a dialogue module for user action required at the time of shipping. Configure Change document management to keep the history. Developed archiving program and provided an archive object using ADK Developed a business object repository to link it with Workflow to notify the user about different stages.

SAP Applications: SAP R/3 4.6C1, SAP R/3 4.6C2, MySAP.com ETM -Equipment and Tools Management

Client: Max Bugal Germany, Impergilo Germany, Destunkale Germany Role: SAP Development Specialist Responsibilities: Sudesh’s responsibilities were

Developed some views to store the customizing data and attached it to the IMG activity. Developed reports for CO module to see the cost line item. He developed a module to find the different

materials depending upon the user settings and profile.SAP Applications: SAP DI R/4.6C1 and Resource Related Billing

Training and CertificationsTraining and Certifications

SAP HANA 1 Week SAP OPEN University 2013SAP BI 4 Weeks SAP Online 2012

ITIL3 Certification 1 Week New Delhi 2010SAP NWDI/NWDS 2 Weeks SAP Belgium 2008SAP BI 3 Weeks STERIA India 2008SAP JAVA 1 week SAP Belgium 2008SAP CRM 1 Week Xansa UK 2006SAP Internet Sales 2 Days SAP UK 2006SAP XI 1 Week SAP UK 2006SAP FI/CO 1 week SAP Labs India 2003ALE and IDOC 1 week SAP Labs India 2003SAP IPC 1 week SAP Labs India 2003Material Management 1 week SAP Labs India 2002SAP Project system 1 week SAP Labs India 2002Sales and distribution 1 week SAP Labs India 2002ABAP/4, ABAP Objects 6 weeks SAP Labs India 2001

ScholasticsScholastics

Bachelor of Engineering ( Chemical ) IIT Roorkee 2000Personal DossierPersonal Dossier

Date of Birth : 15th February 1976Address : B304, the Crescent Apartment, F-2, Sector- 50, NOIDA – 201301, U.P.Passport Details : J6034830 Date issue: 06.12.2010 Date of Expiry: 05.12.2020Linkedin Profile :http://in.linkedin.com/in/sudeshsharma