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2012 Key Awards Property of the Year - Stonebrooke Village Luxury Apartments
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SuitesPublished by the Northeast Ohio Apartment Association November 2012
Property of the YearStonebrooke VillageLuxury Apartments
Also Inside:• Key Award Gala Photos• New DOE Furnace Standards• Future Electric Rates Increase • 5 Things to Protect your Business• NOAA Electric Savings Program• Recovering what is Owed• Providing Superior Customer Service
www.belfor.com 800-922-3848
In the aftermath of any disaster, time is money. That’s why BELFOR’s industry experts work around the clock to provide complete, turnkey property restoration solutions. From cleanup and construction to the decontamination of valuable assets, BELFOR provides prompt, efficient solutions that businesses and homes across America turn to most. So in the event of a disaster, trust BELFOR to get you back to business.
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Michelle Kirda
Suites Magazine 3
Executive OfficersPresidentRobert Sorin
Royal American Group
Immediate Past PresidentAllan B. Pintner
Millennia Housing Management
President-ElectJoy Anzalone
Burton Carol Management
Vice PresidentClaudia MaddenUGP Properties
TreasurerCharles Schulman
Carlyle Management Company
SecretaryDan Moskowitz
Western Reserve Property Management
Presidential AppointeeGeorge Cvijovic
Forest City Residential Management
Executive Vice PresidentRalph McGreevy
Northeast Ohio Apartment Association
Associate Council AppointeeDavid Neale
Roto-Rooter Services Co.
Association StaffRalph McGreevy
Executive Vice President
Jacqui Bongiovanni Office Manager
Ryan FlanaganMedia and Marketing Manager
Graphic Design: Ryan Flanagan
The Northeast Ohio Apartment Association is a non-profit organization committed to furthering professionalism in the multi-family housing industry. NOAA serves sixteen Ohio counties through specially designed education, networking and legislative programs.
Contact NOAAWestern Reserve Building
1468 West 9th Street • Suite 110Cleveland, OH 44113
NOAA OnlineWebsite: noaamembers.com
Facebook Page: facebook.com/NOAAPageSuites: noaamembers.com/suites.php
NOVEMBER 2012
Executive Vice President’s Message
New Members
NOAA Electric Savings Program – Gary Greulich | North Shore Energy
Calendar of Events
Recovering What is Owed – Mark Buemi | Prompt Recovery Services, Inc.
Past Events and Photos – 12 Casino Night, 14, 15, 19-21 Key Awards Gala (Platinum and Gold Winners)
New DOE Furnace Standards – Peter Eno | Refrigeration Sales Corporation
Property of the Year - Stonebrooke Village
5 Things to Protect Your Business
– Michael P. Mandato | System Care, Inc.
Future Electric Rates Increase – Gary Greulich | North Shore Energy
Eviction Index / Vacancy Rates
Providing Superior Customer Service – Martha Thomas | Answering Cleveland, Inc
Property Transfers
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Table of Contents
• Apartment Guide• Apartments.com
• Belfor USA• C.C. Mitchell Supply Co.
• Coinmach• Dawson Neace Lukens
• Great Lakes Financial Group
Phone216.241.1635
Fax216.241.1636
Northeast Ohio Apartment Association
Western Reserve Building1468 West 9th Street • Suite 110Cleveland, OH 44113
Property of the YearStonebrooke VillageLuxury Apartments
• IGS Energy• Powers Friedman Linn, PLL
• Roto-Rooter• Schill Grounds Management
• The Plain Dealer• The Sherwin Williams Co.
• Time Warner Cable
Printed by: Consolidated Marketing Solutions
Roland Georgi, ManagerKrisztina Renderos, Leasing ConsultantDanielle Smith, Leasing ConsultantJohn Parks, Lead Maintenance SuperintendentAl Repko, Maintenance Superintendent
t’sPresiden
November 20124
RAlPH MCGREEVY, EVP | NORTHEAST OHIO APARTMENT ASSOCIATION
Ralph McGreevyExecutive Vice President
Message from the EVPDear NOAA Members,
That’s right, the election is over. By now most of us have dimming memories of ‘Frankenstorm’. America is still here, albeit a bit soggier on the eastern seaboard and a bit more frustrated if your candidate didn’t win. I try to never get upset about things that are out of my control. But from the comments of my Facebook page, I might be in the minority.
I have one friend who asked if I voted for Obama to un-friend him; since Cuyahoga County has the burden or pleasure, depending on where you stand, of laying claim to re-electing the President. I will not un-friend him for the simple reason of what happens in the voting booth is supposed to be private. Am I right or what! I mean it is supposed to be like Vegas!
So I’d like to focus on things that are in our control. To begin with I’d like to thank Jacqui and Ryan for all their hard work on this year’s trade show. We maximized Windows with exhibits and Kate Good did an outstanding job not only on her seminar but also on the three following drill down sessions. But what really surprised me is that, to date, there has been little to no complaining about the trade show from the exhibitors.
Now you may think this happens every year, but I assure you that is not the case. In fact the biggest complaint we’ve fielded is about the excessive heat. (See paragraph one re: only worrying about things we can control.) So to everyone who attended and exhibited in this year’s NOAA tradeshow, I’d like to offer you a tip of the cap. I am very proud that you all appreciated the trade show. But if this reaches someone who does have a complaint, feel free to call the complaint line – 216 408-1458. (For those who don’t know….that is my cell phone.)
And so as 2012 begins to dim and 2013 starts to appear on the horizon, I’d like to wish everyone a happy holiday season, beginning with Thanksgiving.
And now I will share my top three reasons I am thankful…with a fourth thrown in for good measure.
1.) My wife Holly!
2.) My children and other immediate family (including my dog!)
3.) NOAA and all of its members, especially the Executive Committee and the Board of Trustees.
4.) My Health and happiness.
It is my holiday wish that you all feel the same way about your spouse, family, extended family, dogs (if you own one) and your overall health and happiness.
Yours truly,
Suites Magazine 5
It all starts with
Some of our CorporateBranding Solutions Include Customized Uniform Programs Corporate Gifts Logo Wear Full Service Printing,Direct Mail Services,& Multi-Channel Marketing
For more informationcontact Joe Artiste [email protected] 440.343.3362
November 20126
Welcome New Members!
Community Vibe
Kariithi Kilemi4620 Henry Street
Floor 1Pittsburgh, PA 15213
Phone: (885) 426-8423Fax: (412) 927-2641
Email: [email protected] www.comvibe.com
Intuitive, touch-friendly interface accessible on the go.
ServicesMaintenanceNotification
Reviews
The leasing Workshop / C.l.A.S.S.
Michelle DavisP.O. Box 150566
Lakewood, CO 80215Phone: (800) 875-9847
Fax: (866) 469-8578Email: [email protected]
www.theleasingworkshop.com
ServicesTraining
ConsultingMystery Shops
North Shore Energy
Chris Greulich423 Meadowview Dr.
Sagamore Hills, OH 44067Phone: (330) 524-7559
Fax: (888) 570-4771Email: [email protected]
www.northshoreenergy.com
ServicesEnergy Brokerage
Securitas Security Services
Adam Koehler9885 Rockside Road
Suite 155Valley View, OH 44125Phone: (216) 209-3544
Fax: (440) 887-6859Email: [email protected]
www.securitas.com
ServicesSecurity Patrol InspectionsAlarm Response Services
Permanent Security ServicesTemporary Security Services
Sidari Enterprises
Dan Sidari9545 Midwest Ave
Unit iGarfield Heights, OH 44125
Phone: (216) 518-4270Fax: (216) 518-4274
Email: [email protected]
ServicesPainting
Floor Covering
Choice Cabinet
David Alexander26200 Richmond Rd.
Bedford Heights, OH 44146Phone: (216) 378-2828
Fax: (216) 378-2844Email: [email protected]
www.choicecabinet.com
ServicesKitchen Cabinets
Bath Cabinets
Property Solutions
David Romero2912 Executive Parkway
Lehi, UT 84043Phone: (410) 878-7411
Fax: (801) 705-1835Email: [email protected]
www.propertysolutions.com
Services
ASSOCIATE MEMBERS
Howard Hanna PropertyManagement
Paul BlumbergJared Zak
800 W. St. Clair Ave.Clevleand, OH 44113Phone: (216) 901-4500
Fax: (216) 573-2397Email: [email protected]@howardhanna.com
www.howardhanna.com
ServicesProperty Management
LeasingSales
Maverick Restoration
Shawn KellyP.O. Box 427
Richfield, OH 44286Phone: (330) 239-8210 x 501
Fax: (330) 239-8211Email: [email protected]
www.maverick-restoration.com
24/7 Emergency Response(800) 316-4911
Services
WebsitesILS / Craigslist
PostingSEO
iPad LeasingElectronic Lease
Lead ManagementCall Tracking
Call AnalysisMessage CenterLeasing CenterResident Portal
Resident PayCheck Scanning
Money GramMobile Portal
Resident Utility
Resident InsureResident Screening
PM SoftwareFacebook
IntegrationPackage Tracking
Lobby Display
Fire/Water RestorationMold Remediation
DemolitionRe-construction
Suites Magazine 7
Welcome New Members!
DBC Real Estate ManagementVic Son
51 Pennwood PlaceSuite 200
Warrendale, PA 15086Phone: (724) 772-9020
Email: [email protected]
Buckingham Adam Martin
2044 Euclid AveCleveland, OH 44115
Phone: (216) 694-8946Fax: (216) 400-7181
Email: [email protected]
Morgan Deville llCTim Florczak
1170 Pittsford Victor Rd.Pittsford, NY 14534
Phone: (585) 419-9630Fax: (585) 419-9636
Email: [email protected]
PRIMARY MEMBERSASSOCIATE MEMBERS
Ohio Geese Control
Jeff Hower3250 Nelson Park
Rocky River, OH 44116Phone: (216) 228-4822
Email: [email protected]
Services
Pest Control (Canada Geese)Landscape Management
Wolf Home Products
Terry Donahue2517 Wexford Run Rd.
Wexford, PA 15090Phone: (412) 953-2802
Fax: (724) 933-8848Email: [email protected]
www.wolfhomeproducts.com
Cabinetry - American MadeAll Wood - In Stock
Kitchen & BathVanity Top - In Stock
Local Dealers
November 20128
NOAA has been notified by multiple members that misleading and inaccurate representations are being made by inexperienced ‘Energy Brokers’. They are calling on members and quoting electric rates that may or may not be accurate. More seriously is the misleading idea that there will be minor or no penalties if a member switches suppliers, or that a member has the right to terminate a power supply contract without penalty. These statements are completely false.
Electricity and natural gas are commodities that are “hedged” at the time of purchase, whereby suppliers make a financial commitment and commit resources for the benefit of the customer. As a result, energy suppliers levy heavy penalties on businesses that switch suppliers in the midst of a contract.
NOAA and North Shore Energy have enjoyed a very successful relationship since 2009 that has guided members through the complexities of the deregulated electricity market. Now, the NOAA Electric Savings program currently provides over 110 million KWH per year of power at discounted rates to NOAA members!
Participating members have saved hundreds of thousands of dollars on their electricity costs.
Most electricity brokers have only one source of energy to quote electricity pricing.....North Shore Energy represents 23 suppliers, including all major electric suppliers that serve the Ohio market, constantly monitoring pricing and product offerings for the benefit of NOAA Members. These prices change on a daily or weekly basis.
North Shore Energy has the flexibility to customize the right savings program by leveraging relationships with suppliers, or by using daily pricing models. In all cases, North Shore Energy can find the best prices for members. There have been instances where they have advised members to remain with their current supplier because of fees and penalties associated with switching. This means that North Shore Energy does what’s best for NOAA members!
NOAA Electric Savings Program“Don’t Be Shocked By Electricity Brokers !!”
GARY GREulICH | NORTH SHORE ENERGY CONSulTING, llC, PRESIDENT
If you would like to explore the savings opportunity with North Shore Energy, please contact NOAA or send your most recent electric bill to Gary Greulich at North Shore Energy, fax- 888.570.4771, or email [email protected] or call him at 330.807.4438.
A NOAA members-only service providing free legal advice for difficult situations. Expert attorneys, specializing in real estate and commerce law, are available to our members.
How it works: Call NOAA with your issue, (216) 241-1635, we will take your information. The appropriate attorney will contact you within 24 hours. While this is a free service, you will be charged if you require representation.
Any advice provided during this service does not create any attorney-client relationship.
Michael Linn
Powers Friedman Linn, PLL
Stephan Babik
Javitch, Block & Rathbone, LLC
Lei Jiang
Lei Jiang LLCinfo@leijianglaw.
comleijianglaw.com
FREELEgaL
Northeast Ohioapartment association
• Real Estate• Foreclosure• Business & Corporate• Civil Litigation• Evictions
• Evictions• Fair Housing• Collections• General/Defense Litigation• Rent Escrow/Deposit
• Real Estate Management Law• Fair Housing Law and Litigation• Collections and Creditors’ Rights
HOTLINE
Suites Magazine 9
Before After
Call330.671.5002Free Phone Quotes
& On-Site Estimates
Get A Grip ofGreater Cleveland
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Before you get going on your remodel, Get A Grip. Call us today!
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December
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For current events and news visit www.noaamembers.com
November 1st - Trade Show9:00 am. Windows on the River - 2000 Sycamore, Cleveland, OH 44113.
November 9th - Associates Council Meeting9:00 am. NOAA Offices, 1468 West 9th Street, Cleveland, OH 44113.
November 14-15th - Certified Leasing Professional Class9:00 am. NOAA Offices, 1468 West 9th Street, Cleveland, OH 44113.
December 7th - Lake County Holiday Party5:30 pm. Mentor Harbor Yacht Club, 5330 Coronada Drive Mentor On Lake, OH 44060.
December 14th - Associates Council Meeting9:00 am. NOAA Offices, 1468 West 9th Street, Cleveland, OH 44113.
January 11th - Associates Council Meeting9:00 am. NOAA Offices, 1468 West 9th Street, Cleveland, OH 44113.
January 18th - Installation Banquet6:00 pm. Shoreby Club, 40 Shoreby Drive, Bratenahl, OH 44108.
November 201210
To Make Your Job easier, ask sherwin-williaMs.
©2012 The Sherwin-Williams Company.
For a store near you, visit sherwin-williams.com or call 1-800-4-SHERWIN.
Aside from the largest selection
of coatings that help control
maintenance costs, turn units fast,
protect property investment
and maintain curb appeal,
we also bring you:
• Exceptional paints and stains
• Ladders and supplies
• Spray equipment sales and rentals
• Floorcovering
• Technical support
• Expert advice and customized solutions
• Fast, local service
• Competitive prices
And don’t forget our multiple
stores throughout the region -
they make local service a reality.
When it comes to property
management, we deliver.
Much more than you
might expect.
Suites Magazine 11
Tenants that Escape in the Middle of the NightRecovering What is Owed.Well, here is something that has been on the minds of property management companies. The possibility of a renter leaving the habitat that they in some form or another were paying for. Exiting without warning, or even the slightest news of a departure, so they could use what was owed toward their new room of residence and seemingly provide a sense of responsibility toward their new habitat provider.
Now of course, this is all too familiar for the property manager who’s job it is to make sure that all rent is in and accounted for by each and every filled dwelling. New tenants want to move in, and many times cannot due to the rental units being in a condition not suitable for the new tenant. Of course this means that management now must spend both man hrs and additional labor costs to get the unit ready for the new tenant.
So the old tenant is out, and you have no contact information that is valid, or at least a phone number to reach out to the ex-tenant that is now in breach of their agreed terms & contract. What do you do? Probably contact an attorney for the collection of the remainder of rent and any other fees that are due. This of course is a very expensive avenue to take, and one that is generally utilized for those with much higher amounts owed.
Is there a more efficient or effective way of recovering the loss rather than sending it over to an attorney to collect? Well, yes there is. In fact more and more management companies are aligned with receivable recovery groups in order to have easier communication regarding their debt accounts. In addition, some recovery groups provide a service called skip tracing, a detailed research tool that most law firms do not generally provide or consider using in the collection process, mostly because they don’t understand where to go, or how to get there.
Should you have issues with the NO Warning departed tenants, be sure to research your options. A collection agency may provide more tools than you ever thought were available.
If you need help in deciding which avenue is best for your Property, give us a call at 330-405-5046 x2206 or send an email, [email protected] We can share ideas that are best suited for your property.
Visit www.promptrecoveryservices.com to find out more information on our Total Satisfaction Receivable Recovery & Collections Program.
MARK J. BuEMI | PROMPT RECOVERY SERVICES, INC. SM VP
For over 20 years Great Lakes Financial Group has been a full-service commercial real-estate mortgage banker. We specialize in all multifamily and healthcare facility financial needs.
For all new commercial mortgage loans or refinancing options, please contact: Joseph Bobeck 216-861-1300 www.greatlakesfg.com
ProPerties FinanceD•Multifamily• AffordableHousing• SeniorHousing•HealthcareFacilities
Loan BeneFits• Long-term• Stable• Fixed-Rate• Assumable•Non-Recourse
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For more information, visit www.greatlakesfg.com
Providingloans,experience,reliabilityand...
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Rel∞ on us
November 201212
Casino NightHawthorne Valley Country ClubOctober 10th 2012
PAST EVENTS & PHOTOS 1
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Our annual Casino Night saw well over 100 attendees this year. There was no shortage of good prizes and good times at Hawthorne Valley. Please be sure to thank our associate members for making this annual event possible.
Adrianna Tennis - Ohio State Gift Basket - Certified Pest ControlAlison Meredith - $25 Cheesecake Factory - Sherwin WilliamsAndy Tima - $50 Darden Gift Card - Paul Davis RestorationGreg Anglewicz - $50 Burntwood Tavern Gift Card - Rite RugGreg Anglewicz - $50 Olive Garden Gift Card - Sherwin WilliamsBob Haycox - $50 Darden Gift Card - America’s Floor SourceClint Welser - $50 Starbucks Gift Card - AT&T Connected ServicesClint Welser - ipod Touch - Weltman, Weinberg & ReisDanielle Haden - $100 PF Changs - HD SupplyJenny Kral - $50 Starbucks Gift Card - Securitas Security ServicesJenny Kral - Keurig Coffee Gift Basket - Time Warner Cable Jim Doran - $25 Cheesecake Factory - Sherwin Williams Jim Toth - $50 Gas Card - AmeriSeal & RestorationLeslie Krause - $50 Gas Card - AmeriSeal & RestorationMalinda Vassanelli - $100 Tal’s Beverage & Deli Gift Card - Roto Rooter Ron Polinsky - AT&T Gift Bag & (2) $50 Giftcards - AT&T Connected ServicesTerri Haycox - $50 Darden Gift Card - America’s Floor Source
Congratulations to the winners of Casino Night.Please thank our prize and table sponsors.
1)2)3)4)5)6)7)8)9)
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Suites Magazine 13
New Furnace Standards By DOE May Require Action
PETER ENO | REFRIGERATION SAlES CORPORATION, MANAGER BuSINESS DEVElOPMENT
The US Department of Energy (DOE) has finalized new regional minimum energy conservation standards for residential HVAC equipment. For gas furnaces, the new minimum standard is 90% AFUE. This standard prohibits installation of 80% AFUE type furnaces after 5/01/2013 in both new construction and replacement applications.
What should you do?
Pro-actively review your single or multi-family properties, especially those with challenging applications—where the furnace is located in the middle of the building or suite! A sound financial case can be made for replacing your current non-condensing furnaces before the May 1st, 2013 installation deadline.
In some instances, converting from the traditional 80% AFUE to a 90% AFUE furnace may present significant installation challenges and costs such as venting, draining and dealing with domestic hot water.
What We Will Do.
Application Assistance RSC has been serving the HVAC industry for over 65 years and has the application expertise to assist you in determining the most cost effective way to meet the new DOE standard. Please call Peter Eno at 216-525-8255 or 330-607-8006.
Current & New Product InventoryRSC will continue to stock 80% AFUE furnaces until the installation deadline. Additionally we maintain large inventory of the newer compliant 90% AFUE furnaces. Please contact us with any special project needs.
TrainingRSC will offer application classes in late November, so watch for the announcement of our schedule. Training will cover: legislative awareness, venting (furnace and water heaters), draining, freeze protection, and other pertinent issues.
Refrigeration Sales Corporation - www.rsc2g0.com.Peter Eno can be reached by email, [email protected] or by phone, 216-525-8255.
DOE regional minimums:DOE #EERE-2011-BT-STD-0011
INSTALLATION DEADLINE: May 1st, 2013 for non-condensing 80% AFUE furnaces
November 201214
Platinum*Beachpark Tower - Millennia Housing Management - Multi - Upscale*Bridgeview Apartments - Landmark Management - Multi - Lux*Crossings Village Apartments - Burton Carol Management - Garden - Lux*Grand Bay of Brecksville - Western Reserve Property Management - Town - PremKensington Square Apartments - ABC Management - Garden - Afford*New Warren Heights Apartments - ABC Management - Town - AffordRavenswood Apartments & Townhomes - Burton Carol Management - Town - Mod*Ridgewood House Apartments - Burton Carol Management - Multi - ModThe New Clifton Plaza - ABC Management Company - Multi - Afford*The Residences at Crocker Park & The Excelsior - Comet Management - Garden - Prem*The Terraces on the Green - Comet Management - Garden - Upscale*Williamsburg Townhomes - Associated Estates - Town - LuxWindsor Place Apartments - Burton Carol Management - Garden - Mod*Woodside Terrace Apartments - Smythe Property Advisors, LLC - Town - Upscale
PlATINuM
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BEACHPARK TOWER
KENSINGTON SqUARE APARTMENTS
THE NEW CLIFTON PLAzA
BRIDGEVIEW APARTMENTS
NEW WARREN HEIGHTS APARTMENTS
THE RESIDENCES AT CROCKER PARK& THE ExCELSIOR
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Silver (not pictured)200 West Apartments - 200 West Apartments - Multi - Upscale*Abington Arms - Millennia Housing Management - Multi - UpscaleAcadian - ABC Management - Garden - ModAlexia Manor / Lourexis - Millennia Housing Management - Multi - ModAndrews Place Apartments - Millennia Housing Management - Multi - ModApplecrest Village - Millennia Housing Management - Garden - ModBellair Apartments - ABC Management - Town - ModBellaire Garden A - CMHA - Multi - AffordBirch Manor / Huntington Place - ABC Management - Garden - ModBridlewood Apartments - zaremba Management Company - Multi - ModButternut Ridge - JVM Realty Corporation - Garden - LuxCambridge Court Townhomes - Smythe Property Advisors - Town - ModCampbell Court Apartments - ABC Management - Multi - AffordCastlewood Apartments - zaremba Management Company - Multi - UpscaleCedar Center - Millennia Housing Management - Multi - Mod
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Suites Magazine 15
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CROSSINGS VILLAGE APARTMENTS
RAVENSWOOD APARTMENTS& TOWNHOMES
THE TERRACES ON THE GREEN
GRAND BAY OF BRECKSVILLE
RIDGEWOOD HOUSE APARTMENTS
WILLIAMSBURG TOWNHOMES
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Cedargate Apartments - Smythe Property Advisors, LLC - Garden - ModCedarwood Village - Apollo Property Management - Garden - ModCentral Park Apartments - ABC Management - Garden - AffordClearbrooke Apartments - Burton Carol Management - Garden - ModCleveland New Homes/Cermak Building - Millennia Housing Management - Garden - AffordCollinson Apartments - ABC Management - Multi - ModColony Club Apts & Townhomes - zaremba Management Company - Garden - ModColumbia Square Apartments - Burton Carol Management - Garden - ModColumbus Park - Apollo Property Management - Multi - ModCovington Gardens - Millennia Housing Management - Garden - ModDorchester Village - Apollo Property Management - Multi - ModDorothy Jackson - Akron Metropolitan Housing Authority - Town - AffordEmeritus House Apartment - ABC Management - Multi - LuxEssex Apartments - ABC Management Company - Garden - AffordFairview Village Apartments - zaremba Management Company - Multi - ModFawn Lake - KRI Properties - Garden - Mod
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*Forest Meadows Apartments - JKG Properties - Garden - UpscaleGrandview Pointe Apartments - zaremba Management Company - Multi - ModHamilton House Apartments - zaremba Management Company - Multi - ModHeatherwood - Amore Management - Garden - ModHeritage Arms - Millennia Housing Management - Multi - ModHeritage View Homes - CMHA - Town - AffordHidden Lake Apartments - JVM Realty Corporation - Garden - Upscale*Highland Place Apartments - Millennia Housing Management - Multi - ModHoly Redeemer - Millennia Housing Management - Garden - Afford*Hunter’s Chase - Cottonwood Residential - Garden - LuxHunter’s Pointe Townhomes - zaremba Management Company - Town - UpscaleLake Park Village - Burton Carol Management - Garden - ModLegacy Park Apartments - CMHA - Multi - AffordLiberty Plaza Apartments - Millennia Housing Management - Town - UpscaleLinden House Apartments - zaremba Management Company - Multi - Mod*Mallard’s Crossing Apartments - Associated Estates - Garden - Upscale
November 201216
Lockhart, who has lived at Stonebrooke since 2008, explained how he visited the community before even meeting with property management, just to see for himself what Stonebrooke “felt” like. At the time, he was renting an apartment in Brunswick after moving to Northeast Ohio from Florida.
“It was warm, open-armed,” he said, recalling how residents who didn’t even know him were immediately friendly and welcoming.
Lockhart lives in a second-floor unit with
2012 Property of the YearStonebrooke Village luxury Apartments
NORTHEAST OHIO APARTMENT ASSOCIATION
Neil Lockhart relaxed by the attached garage of his Stonebrooke Village apartment in Medina, keeping an eye on his black lab, Shemp, who noodled in the yard nearby.
Stonebrooke Village - 2948 Stonebrooke Lane, Medina, OH 44256
cathedral ceilings and a floor plan he considers extremely well thought-out. And early evening strolls with Shemp along winding Stonebrooke Lane, illuminated with old-style streetlights, only serves to reinforce that first impression.
“It’s just a wonderful place to be,” he said.
Judges participating in the Northeast Ohio Apartment Association’s annual Key Awards concur, honoring Stonebrooke Village as the 2012 “Property of the Year.”
Stonebrooke Village had won impressive Platinum Key Awards for each of the last three years, and a Gold Key Award in 2008.
But Property of the Year, as an independent industry stamp of approval,
Suites Magazine 17
“gives us a little more credibility than just us saying we’re the best,” said Jennifer Leinweber Ritz, vice president of the zaremba Management Co., which has managed Stonebrooke since 2007.
Judging, which took place June 19 and culminated in the NOAA’s much-anticipated and well-attended annual awards gala at the Marriott Key Center on Sept. 6, involved 32 apartment industry experts from Pittsburgh, Columbus and Detroit around the near midwest.
Judges were paired up and sent out for a full day of property visits along 16 routes, stretching from Lorain to Conneaut, south to Massillon and as far as Youngstown.
Judging is detailed and extensive. The two-page evaluation form asks judges to grade each property in six areas, from the entrance and exterior, to the model suite, leasing office and landscaping.
“Overall Community Appeal,” the general property category, involved 107 properties – 29 of which received a rating of at least 100 points. Awards are categorized by rental price range and property type and are presented as Platinum (best in category), Gold (second place) and Silver (for remaining properties that score well).
And the highest-scoring apartment community – judged against all entrants regardless of category -- is honored as Property of the Year.
Winners of the Key Awards, from property owners and managers to their staffs, demonstrate to their
communities, residents and their peers that their property has the physical qualities, marketing creativity and management caliber necessary to be called one of Northeast Ohio’s best.
“Stonebrooke Village has joined a very select group,” said Ralph McGreevy, executive vice president of NOAA. “To win this award, an apartment community must be nearly flawless.”
Built in 2004, Stonebrooke Village consists of 146 units in 18 two-story buildings nestled on a wooded side street just east of the Ohio 18 exit of Interstate 71.
zaremba Management, which was hired to manage Stonebrooke three years after its construction, is based in Fairview Park and manages nearly 4,000 apartment units, 250,000 square feet of office space and 60,000 square feet of mini-storage units.
The four-point mission statement on the back of zaremba’s business cards includes the goal of “offering a caring, involved team of associates.”
At Stonebrooke, which is positioned in its marketing materials as “a resort setting with everything you need at your fingertips,” caring and involved are discovered in the details.
There’s a Snapple vending machine outside the 24-hour fitness center and a hot tub by the peanut-shaped outdoor swimming pool. The clubhouse, with a full kitchen and sparkling J-shaped granite countertop, is popular for wedding and baby showers.
Multifamily marketing tips from the 2012 NOAA “Property of the Year”
Key Award winner.
1. Be knowledgeable about your community, as well as those in the surrounding area (the competition).
2. Know your unique features and benefits. Understand the value of your community and what it has to offer your prospects and residents.
3. Provide a well-maintained community, and show suites that are market-ready.
4. Care about your residents and provide them highest level of customer service possible.
5. Create a sense of community to retain your residents into the future.
6. Remember, it’s teamwork. Make sure the entire staff is trained and maintains the shared goal of making your property the best it can be.
Source: Jennifer Leinweber Ritz, vice president of Zaremba Management, and Roland Georgi, property manager of Stonebrooke Village luxury apartments.
“My Five”(plus one)
2012 Key Awards Gala - Marriott downtown at Key Center.
Outdoor swimming pool adjacent to the clubhouse.
Al Repko, John Parks, Danielle Smith, Krisztina Renderos.
November 201218
Management provides an online portal for information, make a rent payment, submit a maintenance request and other conveniences, and produces a quarterly resident newsletter. The fall issue, for instance, reminds residents to check their furnaces to make sure they are working before the cold weather hits, informs them of hayrides and apple festivals in the area and includes a schedule of upcoming zarembaTravel Club excursions.
Roland Georgi, who leads the Stonebrooke management team of John Parks, Krisztina Renderos, Al Repko and Danielle Smith, said they throw several bashes for the residents each year, -- a hula party and a summer cookout – holds a communitywide “Best Dessert” contest, and invites residents for complimentary pizza and pop while the staff washes their cars for free.
And each spring, management provides residents with bulbs to plant in their flowerbeds, followed up with a summer Best Garden contest.
Leinweber Ritz, who’s been with the firm since 1988 – a year after the company was formed – and directs operations, marketing and leasing, said “You want to make it a community.”
Of course, parties and contests are just gimmicks without the bricks-and-mortar real estate and perceived value to back them up.
Stonebrooke’s taupe and gray one- and two-bedroom units, which range from 1,080 to 1,300 square feet for $929 to $1,114 per month, an attached two-car garage with electrical outlets and water, private entrances, in-suite laundry rooms and gourmet kitchens with oak raised-panel cabinetry and the full slate of modern appliances.
And then there’s the 24-hour maintenance service. Have a leaky toilet at 3 in the morning? It gets fixed.
“I think it’s the little touches that we do,” said Georgi, who has managed the property since zaremba was on board. “You have to have your heart in it.”
Little touches like making sure a new resident who has just moved to Stonebrooke from out of town has soap, shampoo and toiletries waiting because he or she may not have had time to shop yet.
Perhaps the ultimate compliment, even beyond the property’s high occupancy and retention rates, is how many of their temporary corporate housing tenants – which zaremba calls “z Suites” – became full-time residents.
The four Stonebrooke plans are named for the masters: The DaVinci, The Rembrandt, The Monet and The Boticelli. To that, zaremba now adds the name, Property of the Year 2012.
Back Row: Krisztina Renderos, Leasing Consultant, John Parks, Lead Maintenance Superintendent, Todd Bates, Landscape Manager, Christen Wilcox, Landscape Foreman
Front Row: Al Repko, Maintenance Superintendent, Danielle Smith, Leasing Consultant, Jennifer Leinweber Ritz, VP/Zaremba Management Company
Not Pictured: Roland Georgi, Manager
Property Manager of the Year - Tammie Valentine, Burton Carol Management. Customer Service Hero - Jeff Stark, Comet Management.
Suites Magazine 19
Silver Mannington Place Townhomes - zaremba Management Company - Town - UpscaleMiles Elmarge - CMHA - Multi - AffordNewport Square Apartments - zaremba Management Company - Town - UpscaleOak Hill Village Apartments - ABC Management Company - Garden - ModOaks of Euclid - Dominium Property Management - Town - Mod*Pleasant Lake Apartments - Western Reserve Property Management - Garden - UpscaleRenaissance @ Fairfax Park - Millennia Housing Management - Garden - AffordResidence at Barrington - Associated Estates - Garden - LuxResidence at Barrington - Associated Estates - Town - PremRoyal Oaks - JVM Realty - Garden - UpscaleRoyalton Green Apartments - Burton Carol Management - Garden - ModSolon Club Apartments - Carnegie Companies - Multi - ModSolon Park Apartments - zaremba Management Company - Garden - Upscale*Somerset Lux Apartments - Banyan Tree Property Management - Garden - Upscale*Southwesterly Apartments - Millennia Housing Management - Multi - Mod
PlATINuMWOODSIDE TERRACE APARTMENTS
114
100%+ CluB
PlATINuMWINDSOR PLACE APARTMENTS
113
GOlDMARINE TOWERS WEST APARTMENTS
117
GOlDNEW HAMPSHIRE
HOUSE APARTMENTS
100%+ CluB
18
GoldArlington Square Apartments - ABC Management Company - Garden - AffordGreat Northern Village Apartments - Burton Carol Management - Garden - Mod*Marine Towers West Apartments - Burton Carol Management - Multi - UpscaleNew Hampshire House Apartments - ABC Management Company - Town - Mod*Parkside Towers - Burton Carol Management - Multi - Mod*Remington - BH Management - Garden - Lux (not pictured)*The Terraces at Northridge - Comet Management - Garden - Upscale*Van Buren Homes - Akron Metropolitan Housing Authority - Town - AffordVillage at Avon - Associated Estates - Garden - Prem*Village at Avon - Associated Estates - Town - PremWaterstreet Apartments and Condominiums - Landmark Management - Multi - LuxWest Boulevard - CMHA - Multi - AffordWestchester Townhomes - Associated Estates - Town - Upscale*Winfield Commons Apartments - zaremba Management Company - Town - Lux*Woodbury Commons Apartments - zaremba Management Company - Garden - Upscale
151617181920212223242526272829
GOlDGREAT NORTHERN
VILLAGE APARTMENTS
116
PlATINuMARLINGTON SqUARE APARTMENTS
115
* 100% + Club Continued From Page 15
November 201220
GOlD
125
WATERSTREET APARTMENTSAND CONDOMINIUMS
Silver (Continued form page 19)*The Islander Apartments - Western Reserve Property Management - Garden - UpscaleThe Lakes of Aurora - Western Reserve Property Management - Town - Prem*The Shoreham - Burton Carol Management - Multi - ModTimber Ridge Apartments - Western Reserve Property Management - Garden - UpscaleVictoria Plaza Apartments - Burton Carol Management - Multi - ModVillage in the Park - Western Reserve Property Management - Garden - UpscaleVillage of Western Reserve - Associated Estates - Town - LuxWarrensville Community - Millennia Housing Management - Multi - ModWestlake Gardens - Millennia Housing Management - Town - ModWhitewood Apartments - Carnegie Companies - Town - UpscaleWillson Tower - CMHA - Multi - AffordWoodhill Homes - CMHA - Town - AffordWoodview Commons Apartments - zaremba Management Company - Garden - ModerateYorkview Apartments - ABC Management Company - Town - Moderate
Special Thanks to this Year’s Sponsors:
GOlDVAN BUREN HOMES
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GOlDTHE TERRACES AT NORTHRIDGE
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Call 216.241.1635 to learn more about sponsoring our biggest event of the year.
Suites Magazine 21
GOlDWEST BOULEVARD
126
GOlDWESTCHESTER TOWNHOMES
127
GOlDWOODBURY COMMONS APARTMENTS
129
100%+ CluB
GOlDWINFIELD COMMONS APARTMENTS
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Powers Friedman Linn, PLLAttorneys at Law
Four Commerce Park Square23240 Chagrin Blvd.
Suite 180Cleveland, OH 44122Phone: (216) 514-1180Fax: (216) 514-1185
www.pfl-law.com
Providing quality legal advocacy and counsel to owners, managers
and landlords throughout Ohio.
November 201222
5 Easy Things You Should Do To Protect Your Business
MICHAEl P. MANDATO | SYSTEM CARE, INC. EVP
highly secure, high-availability data center, with failover and redundancy built in. That means that if your building were destroyed and you had to evacuate or if your server melted down due to an unexpected hardware failure, everything you’ve worked so hard to create over the years is safe and not a sitting duck in your unsecured closet or server room.
3. Secure Your Data. Making sure that your data is protected from theft is a never-ending battle you don’t want to lose. Companies that get hacked and expose sensitive client and employee data can face severe penalties, lawsuits and massive loss of credibility in the marketplace. Make sure you never have to send an e-mail
1. Review Your Business Insurance Carefully. Most businesses carry some type of general liability insurance that would pay them if their building and the things in it were damaged. However, many businesses do not have enough coverage to replace all the computer equipment and devices, desks, art, supplies and other things they’ve accumulated over the years that are housed in their office. Make sure you review your policy every year and keep in mind new additions and assets you’ve accumulated during that year.
2. Consider Cloud Computing. One of the biggest advantages of cloud computing is that your data and assets are stored off-site in a
Let’s face it; no one likes to think about bad things happening to them, much less planning for them. But since September was National Disaster Preparedness month, we wanted to give you a quick “brush up” on some simple things you can (and should!) be doing to protect your business.
to your customers explaining the bad news that a hacker accessed their info through you. Further, if you keep any sensitive information (even passwords to portals containing sensitive information) on portable laptops, phones and other devices, make sure you have a way of controlling and safeguarding that information.
4. Write A Simple Disaster Recovery Plan. The key word here is “simple.” If your plan gets too complicated or difficult, you won’t do it. But at a minimum, think of the disaster that is most likely to happen and that would have a severe and negative impact on your company’s survival.
5. Review Your Employee’s Internet Policy. With so many people “addicted” to Facebook and Twitter, it’s important that your employees know where the line is in what they can and can’t post online. We also recommend content filtering software to block content and web sites you don’t want employees visiting during work hours.
And remember, we can help you with the above items; just call 440-925-4005x132 to schedule your assessment. Give us a call and the consultation is FREE! Visit our website: www.systemcareinc.com
Suites Magazine 23
Michael S. Barron
The Market leader in Value addedMulti-Family investment Brokerage
To date, personally sold over 16,700 units totaling over $649,000,000
Michael S. BarronVice President InvestmentsSenior Director National Multi Housing GroupPhone: [email protected]
Marcus & MillichapCrown Centre5005 Rockside Road, Suite 1100Cleveland, Ohio 44131www.MarcusMillichap.com/MichaelSBarron
Information on these properties and more can be found at www.MarcusMillichap.com/MichaelSBarron or by calling 216.264.2016
November 2012
Partial list of ExclusivE invEntory
Breakwater Towers (Cleveland, OH)$3,355,000 – 112 UnitsCap Rate: 8.91%
Nottingham Place (Cleveland, OH)$2,165,000 – 96 Units$1+ Million Renovation
Chapel Hill Twinplexes (Akron, OH)$1,390,000 – 42 UnitsCap Rate: 9.05%
Lee-Yorkshire Apts (Cleveland Hts., OH)$600,000 – 21UnitsCap Rate: 10.40%
Edgewater Cove(Lakewood, OH)24 UnitsJust C
losed
Sleggs, Danzinger & Gill, Co., LPAContesting real property tax assesments in all of ohio’s 88 Counties.
experienced legal Counsel in property tax law
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We help our clients to maximize their property investments by reducing
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Cleveland, OH 44113
November 201224
Electric Rates Will Dramatically Increase in the Future
Impact of Capacity Costs
NOAA members with buildings served by Ohio Edison, Toledo Edison and The Illuminating Co. will see much higher electric rates in the future. By 2015, the average apartment owner will experience a rate increase of nearly 2 cents/kWh due to skyrocketing capacity costs.
GARY GREulICH | NORTH SHORE ENERGY CONSulTING, llC, PRESIDENT
What is Capacity?On June 1, 2011 FirstEnergy Corporation elected to merge into PJM, which is the largest deregulated grid operator in the US. Because of the merger, all FirstEnergy utility customers are now subject to a new charge for Capacity.
To ensure there is enough electricity to sustain the grid during the peak use times of the year, PJM uses a market-based auction that sets future capacity rates three years in advance. The capacity auction is used to send price signals to investors to encourage new development in the electric grid.
The most recent capacity auction conducted in May of this year, which sets the rate all customers will pay beginning in June of 2015, cleared 1,700% higher than todays rate! This will have a dramatic impact on every residential, commercial and industrial electric utility customer in the FirstEnergy service area.
Graph 1 shows Capacity rates from June 2012 through May 2016: Why are Capacity Rates Increasing?Due to recent EPA regulations, it is becoming harder and much more expensive to run coal fired power plants. Coal has provided the vast majority of power in Ohio, and now generators are being forced to shut down older, dirtier power plants that have been in service for decades. FirstEnergy recently announced the closure of three power plants causing a shortage of Capacity in this area. In response, the PJM Capacity Auction for this area set record high prices.
How Will Rising Capacity Rates Affect Me?North Shore Energy has analyzed the cost impact Capacity will have in the future for the NOAA Members, and have calculated the average apartment building will pay 1.99 cents/kWh more for electricity in 2015 compared to today.
Graph 2 represents the average cost per kWh impact when averaging together a large number of apartment electricity accounts, mixing large master-metered accounts together with small common space accounts. The impact capacity has on your future competitive supply prices
needs to be calculated on a building-by-building basis, with costs ranging from 1.5 to over 7.0 cents/kWh. For some unfortunate customers, capacity will become a larger cost item than the actual energy they consume.
Capacity charges are assed on an annual basis by PJM, and collected by your competitive electric supplier as one of the cost components embedded in your fixed-price supply contract.
Summary:There are strategies you can use to reduce the impact Capacity will have on your electric rates in the future so look for more information from North Shore Energy in the coming months.
During your next contract renewal cycle, North Shore Energy will review this information with you in more detail because it may have an impact on the type of electric product and the length of time you choose for your next electric supply contract.
For more information, or to identify proactive steps that will reduce your future capacity costs, contact Chris (330.524.7559) or Gary (330.807.4438) at North Shore Energy, NOAA’s electric energy experts.
Graph 1
Graph 2
Suites Magazine 25
BATHTUB and COUNTERTOP REFINISHING
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“Miracle Method was prompt and professional. We have had nothing short
of rave reviews from our tenants.”
Kris Frindt Resident Services Coordinator,
The Islander Apartments, Western Reserve Management
“All I can say is WOW. I was very impressed with the amount of money
we saved refinishing countertops instead of replacing.”
Elizebeth DeMarioProperty Manager,
Shoreham, Burton Carol
“With inspections coming up, we worked with Miracle Method to refinish our tile floors and bathtubs. Through out the
process they worked with our schedule, and got the job done on time, and on budget.”
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Cleveland Renaissance Hotel
Before after
Call 216-671-3444To schedule an appointment or for a free estimate
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November 201226
Vacancy Rates
Total Vacancy Rates - Historical line Chart
Total Eviction Index - Historical line Chart
Eviction IndexThe Suites Magazine Eviction Index is presented to owners and managers of multifamily properties to assist them in assessing the regional market. The numbers represent the number of eviction filings in the corresponding courts.
The Eviction Index is sponsored by Powers Friedman Linn, PLL, a law firm specializing in real estate management issues.
Jan.
4.90%
5.60%
3.80%
4.00%
5.90%
5.10%
Feb.
4.00%
4.30%
3.10%
3.40%
5.60%
4.30%
March
2.50%
2.30%
2.70%
2.40%
5.00%
3.50%
May
1.60%
1.90%
2.40%
1.50%
4.70%
2.90%
April
2.40%
1.40%
2.00%
1.60%
4.90%
3.20%
June
0.80%
1.70%
0.00%
1.30%
3.70%
2.00%
Jan.
162
930
165
111
123
36
1527
April
140
803
112
78
95
37
1265
June
227
1011
159
94
166
46
1703
Nov.
4.40%
5.60%
3.80%
3.60%
4.70%
4.50%
Nov.
155
785
111
62
92
42
1247
Feb.
173
769
102
82
100
43
1269
Dec.
4.40%
5.80%
3.40%
3.90%
5.40%
4.70%
Dec.
152
778
131
74
106
42
1283
March
156
799
117
72
89
35
1268
May
175
1061
133
68
125
32
1593
AREA
Northeast
Southeast
South/Southeast
Northwest
Southwest
Entire Region
Court
Bedford
Cleveland
Euclid
Lakewood
Parma
Painesville
Total
July
2.20%
4.40%
2.70%
2.10%
4.80%
3.30%
July
215
1170
158
81
122
48
1794
Sept.
3.60%
4.20%
2.0%
2.50%
4.80%
3.42%
Sept.
3.60%
4.20%
2.0%
2.50%
4.80%
3.42%
Sept.
193
1116
210
105
130
44
1798
Sept.
212
939
105
82
126
45
1509
Aug.
3.30%
4.10%
2.50%
1.70%
4.80%
3.80%
Aug.
205
1075
114
103
136
44
1677
Oct.
4.10%
4.40%
2.90%
3.10%
4.60%
3.82%
Oct.
223
1097
135
86
123
57
1721
2011
2011
2012
2012
0.00%
2.00%
4.00%
6.00%
8.00%
10.00%
12.00%
Janu
ary
February
March
April
May
June
July
August
Septem
ber
Octob
er
Novem
ber
Decem
ber
Janu
ary
February
March
April
May
June
July
August
Septem
ber
Octob
er
Novem
ber
Decem
ber
Janu
ary
February
March
April
May
June
July
August
Septem
ber
Octob
er
Novem
ber
Decem
ber
Janu
ary
February
March
April
May
June
July
August
Septem
ber
Octob
er
Novem
ber
Decem
ber
Janu
ary
February
March
April
May
June
July
August
Septem
ber
2008 2009 2010 2011 2012
0 200 400 600 800
1000 1200 1400 1600 1800 2000
Janu
ary
February
March
April
May
June
July
August
Septem
ber
Octob
er
Novem
ber
Decem
ber
Janu
ary
February
March
April
May
June
July
August
Septem
ber
Octob
er
Novem
ber
Decem
ber
Janu
ary
February
March
April
May
June
July
August
Septem
ber
2010 2011 2012
Suites Magazine 27
Answering Services Provide Superior Customer Service
MARTHA THOMAS | ANSWERING ClEVElAND INC., PRESIDENT
As a property manager or owner, you are responsible for all that happens at your location. Daily tasks, leasing inquiries, and maintenance requests (routine/urgent) can keep you very busy through the course of the day. Since you cannot be on-site 24 hours a day, 7 days a week, why not consider using an answering service?
business. Whether you are an owner or manager, have one apartment building, an apartment complex, single or multi-family homes, or condominiums, the use of Answering Cleveland, Inc. can help your provide your tenants with the quality customer service they deserve.
Visit www.answeringcleveland.com or give us a call at 216-621-1878 for more information.
While voicemail is reliable, 7 out of 10 people would prefer to talk to a live person instead of a machine. In general, callers tend to lose interest or feel their concerns are not being addressed promptly when they reach a voice mailbox or a voice activated system. Allowing your tenants to talk to a person makes them feel important because they can tell the account representative about their issues, and/or concerns. In turn, these tenants feel valued and appreciated. This appreciation turns into tenant loyalty and a good overall feeling about your company.
Utilizing an answering service not only provides a live line of communication from you to your tenants but also offers a wide array of customizable features designed specifically for your business.
Whether employed 24/7 or just when your office is unavailable, the use of an answering service can help keep you organized. Answering Cleveland, Inc. has the ability to record all calls taken on your behalf thus assisting you in the event of liability or insurance issues. Once the account representative has documented the information you require on each call, that information is dispatched according to your
specific instructions. “Routine” calls (leasing, billing, etc) can be logged and faxed or emailed, while calls of a more urgent matter (leak, flood, power outage, etc) can be immediately dispatched to your maintenance on-call personnel. In either case, a record of the tenant’s information, time, date, and nature of call is captured and can be sent to you for record keeping.
Using Answering Cleveland, Inc. will also reduce the strain of having your maintenance personnel answer and field maintenance calls directly. More often than not, what is urgent to a tenant may not be something you want your maintenance staff to address depending on the time it is called in and the severity of the matter. As we all know, tenants can be very compelling and creative! Answering Cleveland, Inc. has the ability to screen and log all calls while only dispatching what you deem to be an emergency. In this event, the maintenance person is not pressured (by the tenant) into handling a call that can wait for normal business hours.
By using our skilled, professional answering service, your tenants (existing and new) can feel that they are a fundamental part of your
November 201228
Property TransfersAugust - September 2012
ADDRESS CITY NEW OWNER PREVIOuS OWNER DATE PRICE uNITS
103 Dawes Ave103 Dawes Ave103 Dawes Ave103 Dawes Ave127 Dawes Ave127 Dawes Ave127 Dawes Ave127 Dawes Ave127 Dawes Ave127 Dawes Ave127 Dawes Ave127 Dawes Ave127 Dawes Ave127 Dawes Ave127 Dawes Ave127 Dawes Ave127 Dawes Ave127 Dawes Ave127 Dawes Ave1413 East Ave166 Brittain Rd166 Brittain Rd166 Brittain Rd166 Brittain Rd166 Brittain Rd1984 W Market St1984 W Market St1984 W Market St1984 W Market St2010--2020 W Market St2010--2020 W Market St2010--2020 W Market St2010--2020 W Market St277 Kenmore Blvd277 Kenmore Blvd277 Kenmore Blvd277 Kenmore Blvd625 Lovers Ln700--780 Shadybrook Dr700--780 Shadybrook Dr700--780 Shadybrook Dr700--780 Shadybrook Dr700--780 Shadybrook Dr700--780 Shadybrook Dr700--780 Shadybrook Dr700--780 Shadybrook Dr700--780 Shadybrook Dr700--780 Shadybrook Dr700--780 Shadybrook Dr700--780 Shadybrook Dr700--780 Shadybrook Dr700--780 Shadybrook Dr700--780 Shadybrook Dr700--780 Shadybrook Dr700--780 Shadybrook Dr700--780 Shadybrook Dr700--780 Shadybrook Dr700--780 Shadybrook Dr700--780 Shadybrook Dr700--780 Shadybrook Dr700--780 Shadybrook Dr700--780 Shadybrook Dr700--780 Shadybrook Dr700--780 Shadybrook Dr700--780 Shadybrook Dr700--780 Shadybrook Dr77 E York St10100 Folk Ave
AkronAkronAkronAkronAkronAkronAkronAkronAkronAkronAkronAkronAkronAkronAkronAkronAkronAkronAkronAkronAkronAkronAkronAkronAkronAkronAkronAkronAkronAkronAkronAkronAkronAkronAkronAkronAkronAkronAkronAkronAkronAkronAkronAkronAkronAkronAkronAkronAkronAkronAkronAkronAkronAkronAkronAkronAkronAkronAkronAkronAkronAkronAkronAkronAkronAkronAkronCleveland
342K2 Llc342K2 Llc342K2 Llc342K2 Llc342K2 Llc342K2 Llc342K2 Llc342K2 Llc342K2 Llc342K2 Llc342K2 Llc342K2 Llc342K2 Llc342K2 Llc342K2 Llc342K2 Llc342K2 Llc342K2 Llc342K2 LlcPowers Katherine LVaughn Herman NVaughn Herman NVaughn Herman NVaughn Herman NVaughn Herman NA & R Apartments LlcA & R Apartments LlcA & R Apartments LlcA & R Apartments LlcA & R Apartments LlcA & R Apartments LlcA & R Apartments LlcA & R Apartments LlcHope Through DevineHope Through DevineHope Through DevineHope Through DevineBruce DouglasEllet Park Apartments LlcEllet Park Apartments LlcEllet Park Apartments LlcEllet Park Apartments LlcEllet Park Apartments LlcEllet Park Apartments LlcEllet Park Apartments LlcEllet Park Apartments LlcEllet Park Apartments LlcEllet Park Apartments LlcEllet Park Apartments LlcEllet Park Apartments LlcEllet Park Apartments LlcEllet Park Apartments LlcEllet Park Apartments LlcEllet Park Apartments LlcEllet Park Apartments LlcEllet Park Apartments LlcEllet Park Apartments LlcEllet Park Apartments LlcEllet Park Apartments LlcEllet Park Apartments LlcEllet Park Apartments LlcEllet Park Apartments LlcEllet Park Apartments LlcEllet Park Apartments LlcEllet Park Apartments LlcEllet Park Apartments Llc1271 Main LlcCity Of Cleveland Oh Land Reutili
Thomas Bill EThomas Bill EThomas Bill EThomas Bill EThomas Bill EThomas Bill EThomas Bill EThomas Bill EThomas Bill EThomas Bill EThomas Bill EThomas Bill EThomas Bill EThomas Bill EThomas Bill EThomas Bill EThomas Bill EThomas Bill EThomas Bill EStamper Trustee Ronald RWells Fargo Bk NaWells Fargo Bk NaWells Fargo Bk NaWells Fargo Bk NaWells Fargo Bk NaAnnabelle Apartment LlcAnnabelle Apartment LlcAnnabelle Apartment LlcAnnabelle Apartment LlcFairlawn Manor LlcFairlawn Manor LlcFairlawn Manor LlcFairlawn Manor LlcLehman Xs Trust 2006-17Lehman Xs Trust 2006-17Lehman Xs Trust 2006-17Lehman Xs Trust 2006-17Deutsche Bank Series 2005-Opt2Woodford Properties Ltd Liability CoWoodford Properties Ltd Liability CoWoodford Properties Ltd Liability CoWoodford Properties Ltd Liability CoWoodford Properties Ltd Liability CoWoodford Properties Ltd Liability CoWoodford Properties Ltd Liability CoWoodford Properties Ltd Liability CoWoodford Properties Ltd Liability CoWoodford Properties Ltd Liability CoWoodford Properties Ltd Liability CoWoodford Properties Ltd Liability CoWoodford Properties Ltd Liability CoWoodford Properties Ltd Liability CoWoodford Properties Ltd Liability CoWoodford Properties Ltd Liability CoWoodford Properties Ltd Liability CoWoodford Properties Ltd Liability CoWoodford Properties Ltd Liability CoWoodford Properties Ltd Liability CoWoodford Properties Ltd Liability CoWoodford Properties Ltd Liability CoWoodford Properties Ltd Liability CoWoodford Properties Ltd Liability CoWoodford Properties Ltd Liability CoWoodford Properties Ltd Liability CoWoodford Properties Ltd Liability CoWoodford Properties Ltd Liability CoKeith Thomas JCockrell Jas & Emma
9/10/129/10/129/10/129/10/129/10/129/10/129/10/129/10/129/10/129/10/129/10/129/10/129/10/129/10/129/10/129/10/129/10/129/10/129/10/128/20/129/26/129/26/129/26/129/26/129/26/128/31/128/31/128/31/128/31/128/31/128/31/128/31/128/31/129/7/129/7/129/7/129/7/128/22/128/10/128/10/128/10/128/10/128/10/128/10/128/10/128/10/128/10/128/10/128/10/128/10/128/10/128/10/128/10/128/10/128/10/128/10/128/10/128/10/128/10/128/10/128/10/128/10/128/10/128/10/128/10/128/10/129/20/128/7/12
$1,100,000$1,100,000$1,100,000$1,100,000$1,100,000$1,100,000$1,100,000$1,100,000$1,100,000$1,100,000$1,100,000$1,100,000$1,100,000$1,100,000$1,100,000$1,100,000$1,100,000$1,100,000$1,100,000$21,500$25,500$25,500$25,500$25,500$25,500$900,000$900,000$900,000$900,000$900,000$900,000$900,000$900,000$12,600$12,600$12,600$12,600$11,750$3,950,000$3,950,000$3,950,000$3,950,000$3,950,000$3,950,000$3,950,000$3,950,000$3,950,000$3,950,000$3,950,000$3,950,000$3,950,000$3,950,000$3,950,000$3,950,000$3,950,000$3,950,000$3,950,000$3,950,000$3,950,000$3,950,000$3,950,000$3,950,000$3,950,000$3,950,000$3,950,000$3,950,000$20,000$2,085
60001900000000000000440000800017000000002020201200000000000000000000000004
Suites Magazine 29
August - September 2012
Property Transfers
ADDRESS CITY NEW OWNER PREVIOuS OWNER DATE PRICE uNITS
11 W St11420 Fairchild Ave11927 Triskett Rd1210 West Blvd1210 West Blvd1267 E 124Th St15203 Kinsman Rd15220 Saranac Rd15410 Waterloo Rd1564 Ansel Rd1575 E 43Rd St15801 Saint Clair Ave2012 E 125Th St2036 W 45Th St2036 W 45Th St2079 W 98Th St2201 E 79Th St2637 W 41St St2637 W 41St St3022 E 116Th St3206 W 46Th St3248 E 134Th St3271 W 73Rd St3271 W 73Rd St3433 W 50Th St3438 E 140Th St3458 E 119Th St3735 Rocky River Dr4428 Turney Rd4820 Lee Rd4820 Lee Rd580 E 128Th St6003 Memphis Ave6406 Hosmer Ave7116 Central Ave7116 Central Ave7617 Osage Ave821 E 143Rd St982-988 E 69Th St982-988 E 69Th St982-988 E 69Th St982-988 E 69Th St9922 Stoughton Ave1328 Brookline Rd1328 Brookline Rd1328 Brookline Rd1328 Brookline Rd3209 Meadowbrook Blvd1487 Meriline St1487 Meriline St1487 Meriline St1487 Meriline St1487 Meriline St1487 Meriline St1820 Silver Lake Ave1820 Silver Lake Ave1820 Silver Lake Ave1820 Silver Lake Ave701 Middle Ave701 Middle Ave701 Middle Ave7730 Ravenna Road Ext7730 Ravenna Road Ext7730 Ravenna Road Ext7730 Ravenna Road Ext7730 Ravenna Road Ext12065 Edgewater Dr #121350 Cove Ave
ClevelandClevelandClevelandClevelandClevelandClevelandClevelandClevelandClevelandClevelandClevelandClevelandClevelandClevelandClevelandClevelandClevelandClevelandClevelandClevelandClevelandClevelandClevelandClevelandClevelandClevelandClevelandClevelandClevelandClevelandClevelandClevelandClevelandClevelandClevelandClevelandClevelandClevelandClevelandClevelandClevelandClevelandClevelandCleveland HeightsCleveland HeightsCleveland HeightsCleveland HeightsCleveland HeightsCuyahoga FallsCuyahoga FallsCuyahoga FallsCuyahoga FallsCuyahoga FallsCuyahoga FallsCuyahoga FallsCuyahoga FallsCuyahoga FallsCuyahoga FallsElyriaElyriaElyriaHudsonHudsonHudsonHudsonHudsonLakewoodLakewood
Flanigan RobertJamieson PatriciaFederal Home Loan Mtg CorpRs Park Place LlcRs Park Place LlcBarksdale LeslieJ & C Homebuyers LlcPride Spencer15410 Waterloo LlcVesta Regency LlcNexfinder LlcDg Strategic Ii LlcPd & R Real Estate Props LlcMancuso Alan & ElizabethMancuso Alan & ElizabethMohammad SendosFederal Natl Mtg Assn FnmaPolito Vento Investments LlcPolito Vento Investments LlcEmperial Properties LlcWachovia Bk Of De Natl AssnKevins & A Quality RemodeledTorres RaulTorres RaulMalizia Properties LlcLarry ChaundriaCity Of Cleveland Oh Land ReutiliBlau John Jr & RebeccaClub 52 Properties LlcCansouth Properties LlcCansouth Properties LlcBlackmon CharlesRicchetti Michael & FlaviaBeagle-Holmes DustinCity Of Cleveland Land ReutilizatCity Of Cleveland Land ReutilizatYounger UniqueCity Of Cleveland Oh Land ReutiliGrassroot Innovations LlcGrassroot Innovations LlcGrassroot Innovations LlcGrassroot Innovations LlcHunter JimmyMioh LlcMioh LlcMioh LlcMioh LlcMorlock LesleyRuffner Keith C Ii & Amanda JRuffner Keith C Ii & Amanda JRuffner Keith C Ii & Amanda JRuffner Keith C Ii & Amanda JRuffner Keith C Ii & Amanda JRuffner Keith C Ii & Amanda JMilan ThomasMilan ThomasMilan ThomasMilan ThomasElyria City School DistrictElyria City School DistrictElyria City School DistrictGregg JonathanGregg JonathanGregg JonathanGregg JonathanGregg Jonathan12065 Edgewater LlcMadison Commons Resid Care Fac
Leneghan ThomasGarofalo LuigiGohel Raman;+Edgewater Partners LlcEdgewater Partners LlcPlymouth Park Tax Services LlcGvb Colsulting Services IncBooker MichelleJjg/AssociatesCommunity Cooperative Dev FounMoy TzehonCollinwood/Nottingham VillagBelcastro Larry J. (TrusteeDionisopoulos NicholasDionisopoulos NicholasMohammad SamirJones Trenise;+Vorell John Paul.Vorell John Paul.Ortiz RaymondHarris RichardWade RudolphusGazda PeggyGazda PeggyKtc Properties LlcFederal Natl Mtg Assn FnmaStonecrest Income/OpportunitP/M Regas LtdHabian Christine Succ-TrusteeCameron Garden Management LlcCameron Garden Management LlcSanders Charles/CoraSleva Mark J/PatriciaInvictus Asset Management LlcLong KevinLong KevinAlessi LourdesStanford Ernest SrFirst Place BkFirst Place BkFirst Place BkFirst Place BkTrenseter Dev CorpBrookline Investment LtdBrookline Investment LtdBrookline Investment LtdBrookline Investment LtdHunter Cornel;+Rodeman Geri TrusteeRodeman Geri TrusteeRodeman Geri TrusteeRodeman Geri TrusteeRodeman Geri TrusteeRodeman Geri TrusteeMonbeck William R/Karen EMonbeck William R/Karen EMonbeck William R/Karen EMonbeck William R/Karen ECleveland Street LtdCleveland Street LtdCleveland Street LtdGregg JonathanGregg JonathanGregg JonathanGregg JonathanGregg JonathanEdgewater-Cove Apartments Inc;+Mamone David
8/3/128/10/129/12/128/23/128/23/129/5/128/24/129/6/128/20/128/30/128/8/128/23/128/31/128/9/128/9/129/12/128/22/128/22/128/22/129/19/128/16/129/4/129/13/129/13/128/30/128/10/128/7/128/10/129/18/128/23/128/23/128/31/129/17/128/28/128/7/128/7/129/10/128/7/128/29/128/29/128/29/128/29/129/19/129/10/129/10/129/10/129/10/128/13/128/10/128/10/128/10/128/10/128/10/128/10/129/14/129/14/129/14/129/14/129/14/129/14/129/14/129/7/129/7/129/7/129/7/129/7/129/7/128/24/12
$85,000$125,000$33,334$990,000$990,000$4,000$6,900$83,900$55,000$2,470,000$41,500$162,000$50,000$32,000$32,000$59,800$69,883$35,000$35,000$17,000$6,000$65,000$11,000$11,000$6,000$10,500$1,155$225,000$92,000$565,000$565,000$82,000$132,000$500$52,542$52,542$63,600$2,311$17,000$17,000$17,000$17,000$1,000$1,930,000$1,930,000$1,930,000$1,930,000$315,000$175,000$175,000$175,000$175,000$175,000$175,000$29,000$29,000$29,000$29,000$42,000$42,000$42,000$297,000$297,000$297,000$297,000$297,000$535,000$127,000
05420044450444226040844224446816044500440021480006400000400000060000256
Property TransfersAugust - September 2012
ADDRESS CITY NEW OWNER PREVIOuS OWNER DATE PRICE uNITS
November 201230
1502 Winchester Ave9633 Valley View Rd9633 Valley View Rd9633 Valley View Rd9633 Valley View Rd9633 Valley View Rd8100 Deepwood Blvd8100 Deepwood Blvd8100 Deepwood Blvd8100 Deepwood Blvd8100 Deepwood Blvd8100 Deepwood Blvd8100 Deepwood Blvd8100 Deepwood Blvd8100 Deepwood Blvd8100 Deepwood Blvd8100 Deepwood Blvd8100 Deepwood Blvd8100 Deepwood Blvd20595 Albion Rd124--126 Dawes Aveunknownunknownunknownunknownunknownunknownunknown
LakewoodMacedoniaMacedoniaMacedoniaMacedoniaMacedoniaMentorMentorMentorMentorMentorMentorMentorMentorMentorMentorMentorMentorMentorStrongsvilleunknownunknownunknownunknownunknownunknownunknownunknown
Altaei AdilCsl Summit Point LlcCsl Summit Point LlcCsl Summit Point LlcCsl Summit Point LlcCsl Summit Point LlcDeepwood North Co LlcDeepwood North Co LlcDeepwood North Co LlcDeepwood North Co LlcDeepwood North Co LlcDeepwood North Co LlcDeepwood North Co LlcDeepwood North Co LlcDeepwood North Co LlcDeepwood North Co LlcDeepwood North Co LlcDeepwood North Co LlcDeepwood North Co LlcShannondoah Inc342K2 Llc342K2 Llc342K2 Llc342K2 Llc342K2 Llc342K2 Llc342K2 Llc342K2 Llc
First Place BkCsl Summit Point LlcCsl Summit Point LlcCsl Summit Point LlcCsl Summit Point LlcCsl Summit Point LlcDeepwood North CoDeepwood North CoDeepwood North CoDeepwood North CoDeepwood North CoDeepwood North CoDeepwood North CoDeepwood North CoDeepwood North CoDeepwood North CoDeepwood North CoDeepwood North CoDeepwood North CoPrudhoe MarkThomas Bill EThomas Bill EThomas Bill EThomas Bill EThomas Bill EThomas Bill EThomas Bill EThomas Bill E
8/21/129/21/129/21/129/21/129/21/129/21/128/1/128/1/128/1/128/1/128/1/128/1/128/1/128/1/128/1/128/1/128/1/128/1/128/1/129/14/129/10/129/10/129/10/129/10/129/10/129/10/129/10/129/10/12
$67,500$20,500$20,500$20,500$20,500$20,500$7,037,950$7,037,950$7,037,950$7,037,950$7,037,950$7,037,950$7,037,950$7,037,950$7,037,950$7,037,950$7,037,950$7,037,950$7,037,950$205,000$1,100,000$1,100,000$1,100,000$1,100,000$1,100,000$1,100,000$1,100,000$1,100,000
415000002424242424162425241624241445070000
Property TransfersAugust - September 2012
ADDRESS CITY NEW OWNER PREVIOuS OWNER DATE PRICE uNITS
Index of Advertisers
Suites is your most targeted, cost-effective opportunity to reach all the owners and operators of residential multifamily properties in Northeast Ohio. Start making plans now to place your message in front of our fast-growing and affluent market.
Visit: http://www.noaamembers.com/suites.php to download the media kit and view current and back issues of Suites.
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Ryan FlanaganMedia and Marketing Manager
P: 216.241.1635E: [email protected]
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Suites Magazine 31
ADDRESS CITY NEW OWNER PREVIOuS OWNER DATE PRICE uNITSGroup purchasinG
northeast ohio apartment association
FIllYOuR CART WITH GROuP SAVINGS!
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Choice Property ResourcesTelecom Ancillary Revenue & More
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IGS EnergyNatural Gas Supply
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November 201232
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