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CASH ADVANCE At American Express we will endeavor to ensure that you are given important information in the clearest format possible. The information contained in this table summarises key product features and is not intended to replace any terms and conditions. For full details, please review the terms and conditions. SUMMARY BOX APR Representative 42.6% APR (variable) Interest Rates No interest is charged on cash advances No variation of interest rates will apply Interest Free Period No interest is charged on cash advances Interest Charging Information No interest is charged on cash advances Allocation of Payments We will normally apply payments to your account in the following order: Applicable Cardmembership fees and Supplementary Cardmembership Fees; Service Charges (for example, Cash Advance Fees and Statement Copy Fees); Late Payment Fees; • Other fees charged by us that appear as a separate item on your monthly statement, for example, Returned Payment Fees; Collection Charges; • Charges, such as Cash Advances, that have appeared on a monthly statement; and charges, such as Cash Advances, that have not yet appeared on your monthly statement. Minimum Repayment You must pay the full outstanding balance on your Account each month, as shown on your statement, including all amounts in respect of Cash Advances. Credit Limit For cash advances, this is known as the Cash Limit. We may at our discretion decide on and inform you of Cash Advance limits as long as they comply with all applicable laws. We may do this even if your Account is not in default. This may be the maximum amount of cash you can withdraw at once, in a day, in a statement period or otherwise. We may also limit the maximum aggregate balance of Cash Advances you can have outstanding at any point in time. Fees There is no annual fee payable for using the cash advance facility Charges Cash Advance Fee 3% of the amount of any Cash Withdrawal (sterling or non-sterling) or £3 whichever is the greater Foreign Usage American Express Exchange Rate The rate at which all transactions on your account will be converted can be found at www.americanexpress.co.uk One or more of the following will apply: Non-Sterling Transaction Fee 2.99% Cash Advance Fee (in addition to Non-Sterling Transaction Fee) See Cash Advance Fee quoted under ‘Charges’ section Default Charges Late payment fee £12 Returned payment fee £12 CAM7349 06/13 American Express Services Europe Limited has its registered office at Belgrave House, 76 Buckingham Palace Road, London, SW1W 9AX, United Kingdom. It is registered in England and Wales with Company Number 1833139 and authorised and regulated by the Financial Conduct Authority.

SUMMARY BOX - aexp- · PDF fileSUMMARY BOX APR Representative 42.6% APR ... month as each Cash Advance throughout the 1 year period; ... no cost before the

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CASH ADVANCE At American Express we will endeavor to ensure that you are given important information in the clearest format possible. The information contained in this table summarises key product features and is not intended to replace any terms and conditions. For full details, please review the terms and conditions.

SUMMARY BOX

APR Representative 42.6% APR (variable)

Interest Rates No interest is charged on cash advances No variation of interest rates will apply

Interest Free Period No interest is charged on cash advances

Interest Charging Information

No interest is charged on cash advances

Allocation of Payments We will normally apply payments to your account in the following order:

• Applicable Cardmembership fees and Supplementary Cardmembership Fees;

• Service Charges (for example, Cash Advance Fees and StatementCopy Fees);

• Late Payment Fees;

• Other fees charged by us that appear as a separate item on your monthly statement, for example, Returned Payment Fees;

• Collection Charges;

• Charges, such as Cash Advances, that have appeared on a monthly statement; and charges, such as Cash Advances, that have not yet appeared on your monthly statement.

Minimum Repayment You must pay the full outstanding balance on your Account each month, as shown on your statement, including all amountsin respect of Cash Advances.

Credit Limit For cash advances, this is known as the Cash Limit. We may at our discretion decide on and inform you of Cash Advance limits as long as they comply with all applicable laws.We may do this even if your Account is not in default. This may be the maximum amount of cash you can withdraw at once,in a day, in a statement period or otherwise. We may also limit the maximum aggregate balance of Cash Advances you canhave outstanding at any point in time.

Fees There is no annual fee payable for using the cash advance facility

Charges Cash Advance Fee 3% of the amount of any Cash Withdrawal (sterling or non-sterling) or £3 whichever is the greater

Foreign Usage American Express Exchange Rate

The rate at which all transactions on your account will be converted can be found at www.americanexpress.co.uk

One or more of the following will apply:

Non-Sterling Transaction Fee

2.99%

Cash Advance Fee (in addition to Non-Sterling Transaction Fee)

See Cash Advance Fee quoted under ‘Charges’ section

Default Charges Late payment fee £12

Returned payment fee £12

CAM

7349

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13

American Express Services Europe Limited has its registered office at Belgrave House, 76 Buckingham Palace Road, London, SW1W 9AX, United Kingdom. It

is registered in England and Wales with Company Number 1833139 and authorised and regulated by the Financial Conduct Authority.

Pre-contract credit information

PLEASE RETAIN FOR YOUR RECORDS

Standard European Consumer Credit Information - SECCI

CAM

7606

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14American Express Services Europe Limited has its registered office at Belgrave House, 76 Buckingham Palace Road, London, SW1W 9AX, United Kingdom. It

is registered in England and Wales with Company Number 1833139 and authorised and regulated by the Financial Conduct Authority.

SAMPLE PRE-CONTRACT CREDIT INFORMATION(Standard European Consumer Credit Information – SECCI)

1. Contact details

Creditor : American Express Services Europe LimitedAddress : Belgrave House, 76 Buckingham Palace Road, London SW1W 9AX, UK. Registered in England and Wales with Number 1833139

2. Key features of the credit product

The type of credit Running account credit under a cash agreement regulated by the Consumer Credit Act 1974

The intended use of the credit productYour right to obtain cash advances under the cash agreement is not intended for regular access to cash as a fee will be charged for each cash advance transaction.

The total amount of credit This means the maximum amount of cash advances to be provided under the proposed cash agree-ment or the total cash limit.We will decide, at our discretion, your cash limit from time to time and inform you what it is. We may vary these limits from time to time.

How and when credit would be provided You may use your American Express Charge Card to obtain cash advances. For example, you may obtain cash advances at any ATM that accepts the charge card.

The duration of the credit agreement Your cash agreement shall be open ended. It will continue until you or we end the agreement in accordance with the terms of the agreement.

Repayments The minimum amount you must pay us each month is your full outstanding balance.

The total amount you will have to payThis means the amount you have borrowed plus interest and any costsThe Total Amount Payable is a notional figure calculated using a set of assumptions which are prescribed by law about how you use the Account.On the basis of these assumptions the total amount payable over a 12 month period would be £14,832.The assumptions we have used are: • on the first day of the Agreement you make a Cash Advance of £1,200;• your Payment Due Date falls at equal monthly intervals starting 1 month after the first day of theAgreement;

• you repay the £1,200 in full each month on your Payment Due Date;• you continue to make further Cash Advances of £1,200 each on the first day of each month andrepay them in full each month on your Payment Due Date throughout a 1 year period

• The Cash Fee of £36 (3% of £1,200) is added to your Account and repaid on the same date each month as each Cash Advance throughout the 1 year period; and you do not incur any other fees orcharges.

3. Costs of the credit

The borrowing rate(s) which apply to the credit agreement No interest will be charged on cash advances.

Annual Percentage Rate of Charge (APR)The APR is a notional figure calculated using a set of assumptions which are prescribed by law about how you use the Account.On the basis of these assumptions the APR would be 42.6% APR.The assumptions we have used are: • on the first day of the Agreement you make a Cash Advance of £1,200;• your Payment Due Date falls at equal monthly intervals starting 1 month after the first day of theAgreement;

• you repay the £1,200 in full each month on your Payment Due Date;• you continue to make further Cash Advances of £1,200 each on the first day of each month and repay them in full each month on your Payment Due Date throughout a 1 year period

• The Cash Fee of £36 (3% of £1,200) is added to your Account and repaid on the same date each month as each Cash Advance throughout the 1 year period; and you do not incur any other fees orcharges.

RELATED COSTS

Any other costs deriving from the credit agreement Fees

No interest is charged on Cash Advances. The following fees are applicable to your Account. We will apply fees to your Account only once, whether these arise under the Charge Card Agreement and/or this Agreement – we will not charge you twice in respect of the same event.

Returned Payment Fee

£12 is payable if any payment to your Account is not honoured by your financial institution when first presented for any reason.

Cash advance Fee

£3 or 3% of the amount of any Cash Advance (whichever is the greater) is payable for each Cash Advance you make.

Statement Copy Fee

£2 is payable for each additional copy of a statement you request, or if you have enrolled in online statements and you request a paper copy.

Charge Record Copy Fee

£3 is payable for each copy you request of a record relating to charges applied to your Account.

Non-Sterling Transaction Fee

2.99% of the converted Pounds Sterling amount is payable. See ‘Converting charges made in a foreign currency’ in Part 2 of your Charge Card Agreement.

Collection Costs

In addition to the fees set out above, you agree to pay all reasonable costs, including legal advisers’ fees that we incur in collecting amounts you owe.

Conditions under which the above charges can be changed We may change the fees payable (including introducing new fees or when or how we calculate or apply fees) for a number of valid reasons set out in our agreement, where we are upgrading or downgrading your account, or for any unspecified valid reason provided you can end the agreement without charge. We will give you at least 30 days’ advance personal notice of all changes, unless the change is not to your disadvantage or you have told us you would like to upgrade or downgrade. In this case, we will still give you personal notice but we may make the change more quickly.

We will tell you about changes by putting messages in or on your statement, or sending you a sepa-rate written notice by post or electronically (which includes posting them on an American Express website americanexpress.co.uk, through links provided on a statement or other notice, email, text messages or similar or any combination of these or other means).

You will be deemed to have accepted the changes unless you notify us in writing prior to the date on which the changes will take effect that you do not accept the changes. If you do not accept any changes to this agreement, you can end this agreement immediately and at no cost before the date on which the changes will take effect.

Costs in the case of late payments Late Payment Fee

£12 is payable if you do not pay the full outstanding balance shown on your statement within 30 days of your statement date and again if you have not paid within 60 days of your statement date.

4. Other important legal aspects

Right of withdrawal You have the right to withdraw from your cash agreement within a period of 14 calendar days starting

the day after the day we inform you that this Agreement has taken effect.

Early repayment At any time before the payment due date shown on your account statement, you can pay the full outstanding balance or any part of it, if you wish.

Consultation with a Credit Reference AgencyWe will inform you if your application has been unsuccessful on the basis of a consultation with a credit reference agency and we will tell you (without charge) the name and contact details for that agency.

Right to a draft credit agreementYou may ask, free of charge, for a copy of the cash agreement you wish to apply for by contacting us.

5. Additional information in the case of distance marketing of financial services

(a) concerning the creditor

Registration number Registered in England and Wales with Number 1833139. Our Financial Conduct Authority firm reference number is 415532.

The supervisory authority The Financial Conduct Authority, 25 The North Colonnade, Canary Wharf, London E14 5HS.

(b) concerning the credit agreement

The law taken by the creditor as a basis for the establishment of relations with you before the conclusion of the credit contract

Your cash agreement will be governed by the laws of England and Wales and the courts of England shall have jurisdiction over all parties to the agreement.

The law applicable to the credit agreement and/or the competent court Your cash agreement will be governed by the laws of England and Wales and the courts of England shall have jurisdiction over all parties to the agreement.

Language to be used in connection with your agreement Information and the contractual terms will be in English. We will communicate with you in English.

(c) concerning redress

If you are unable to resolve a complaint with us and have received a final response from us confirming this and you are not a business customer, you have a right to refer your complaint to the Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London E14 9SR or by calling +44 (0) 845 0801800 or online at [email protected]. If you are a business customer you may have a right to refer it to the Financial Ombudsman Service.

Additional Explanations about Your Credit Agreement for Cash Services

BEFORE YOU APPLY FOR THIS CREDIT PRODUCT PLEASE READ

By law, we are required to provide you with explanations of your credit agreement for cash services as follows:

Examples of some of the types of use for which cash advances are not suitableThe use of your charge card to obtain cash advances is not intended for regular cash access as a cash advance fee will be charged for each cash advance transaction. For example, cash advances should not be used for funding long-term borrowing commitments such as mortgage loan repayments or personal loan repayments. We do not recommend that you apply for cash advances if you are experiencing financial difficulties.

The amount you need to repayThe minimum amount you must pay each month is your full outstanding balance. Details of the fees and commissions that apply to your account are explained in section 3 of your SECCI.

Certain features of your credit agreement which could have an adverse impact on your repaymentsWe may change the circumstances in which any of the fees or commissions on your account are charged and the amount of those fees or commissions as explained in section 3 of your SECCI.

Consequences of late paymentsA number of consequences may arise should you fail to make payment in accordance with your obligations. For example:

(i) you may be liable for default charges;

(ii) your credit rating may be impaired making it more difficult or expensive for you to get credit in the future;

(iii) legal action may be taken against you to recover amounts owing and you may have to pay any associated legal costs;

(iv) an application may be made to declare you bankrupt;

(v) if we have the benefit of a charging order, we may then seek an order for sale which could mean that your home or your property may be repossessed.

Please refer to section 3 of your SECCI.

Your right of withdrawalIf you proceed with an application for a credit agreement for cash services,

you will have a right to withdraw from your credit agreement within 14 calendar days which starts on the day after the day you have received a copy of your credit agreement or confirmation from us that your credit agreement has become executed.

To withdraw from your credit agreement, you must telephone us on 01273 696933 or write to us at American Express UK, Cardmember Services, Amex House, Edward Street, Brighton, East Sussex, BN88 1AH. You will need to repay the full outstanding balance due on your card including any fees, for any cash advances without delay and no later than 30 calendar days of giving notice of withdrawal. You can make a payment by telephone or by post.

Please refer to section 4 of your SECCI.

AAmerican Express Services Europe Limited has its registered office at Belgrave House, 76 Buckingham Palace Road, London, SW1W 9AX,

United Kingdom. It is registered in England and Wales with Company Number 1833139 and authorised and regulated by the Financial Conduct

Authority.CAM7367 06/13

Cash Advanceapplication form

American Express Services Europe Limited has its registered office at Belgrave House, 76 Buckingham Palace Road, London, SW1W 9AX, United Kingdom. It

is registered in England and Wales with Company Number 1833139 and authorised and regulated by the Financial Conduct Authority.

Theft, Loss or Misuse of the Card or Account and errors

Keep your Card safe and don’t let anyone else use it. This means you must:

• sign the Card (if applicable) and keep the Card in your possession and secure (including using device passcodes where applicable);

• not let others use your Card and regularly check you still have the Card;

• not give your Card, Account details, PIN or other passwords to anyone else other than when you are authorising a Cash Advance and do not let others see them when you use them; and

• choose a PIN or password that is not easy to guess.

You must tell us immediately by calling us on the telephone number on the back of your Card if you suspect:

• a Card has been lost or stolen or not received;

• someone else knows a Card PIN or other security code; or

• your Account or Card is being misused or used without your authorisation, or a Cash Advance on your Account has not been authorised or has been processed incorrectly.

Once you have told us about any of the above, we will cancel the Card and a replacement Card will be issued.

You will not be responsible for any unauthorised Cash Advances incurred before you receive the Card which was used.

Your maximum liability for an unauthorised Cash Advance is £50 unless you or a Supplementary Cardmember allowed someone else to use your Card or Account in which case you may be responsible for all unauthorised Cash Advances which occur before you tell us you suspect your Account is being misused. If you act dishonestly, you will be responsible for all Cash Advances.

If there are errors in a Cash Advance and this is our fault, we will reverse the Cash Advance and restore your Account.

If upon contacting us, you wish to dispute a Cash Advance, we will initiate an inquiry and may suspend the Cash Advance on your Account if we reasonably consider there to be a valid dispute. Once investigations are complete, we will adjust your Account accordingly.

About your paymentsHow to make payments

Payments for Cash Advances must be made as part of the overall payment due for your Account in accordance with the terms and conditions set out in your Charge Card Agreement.

How we apply payments and credits

We will normally apply payments to your Account in the following order:

• applicable Cardmembership Fees and Supplementary Cardmembership Fees;

• service charges (for example, Cash Advance Fees and Statement Copy Fees);

• Late Payment Fees;

• other fees charged by us that appear as a separate item on your monthly statement, for example, Returned Payment Fees;

• collection charges;

• charges, such as Cash Advances, that have appeared on a monthly statement; and

• charges, such as Cash Advances, that have not yet appeared on your monthly statement.

Other important informationAbout Supplementary Cardmembers

You are responsible for all use of your Account to make Cash Advances by Supplementary Cardmembers and anyone they allow to use your Account.

Supplementary Cardmembers on American Express Business Cards are jointly and severally liable with you and the Business to pay to us when due all charges on the Account made by the Supplementary Cardmember - see ‘Business customers only’ section in Part 1.

You are responsible for ensuring that Supplementary Cardmembers comply with this Agreement, particularly as it deals with using or dealing with a Card or authorising Cash Advances.

If you have an American Express Business Card any Supplementary Cardmember must be a co-owner, partner, director, committee member or an employee of the business.

Converting transactions made in a foreign currency

If you make a Cash Advance in a foreign currency, it will be converted into Pounds Sterling on the date it is processed (which may be different to the date of the Transaction).

If the Transaction is in U.S. Dollars, it will be converted directly into Pounds Sterling. In all other cases, it will first be converted into U.S. Dollars and then into Pounds Sterling. However, only one Non-Sterling Transaction Fee will be payable.

Unless a particular rate is required by law, conversion rates will be used which are based on interbank rates selected from customary industry sources on the business day prior to the processing date (called the ‘American Express Exchange Rate’). This rate may differ from rates that are in effect on the date of your Cash Advance. Fluctuations can be significant.

If Cash Advance amounts are converted by third parties prior to being submitted to us, any conversions made by those third parties will be at rates and may include a commission selected by them.

The American Express Exchange Rate is set daily. Changes in the rate will be applied immediately and without notice to you. The rate is found on our website (americanexpress.co.uk) or you may contact us by telephone or email to obtain the rate.

CAM7591 06/14

Ending your Agreement

You may end this Agreement at any time by calling us or writing to us.

You agree that your Agreement will end and you will no longer have access to Cash Services if:

• your Charge Card Agreement is terminated for any reason; or

• you change your Card to a Basic Card.

We may end this Agreement immediately if you are in default (see ‘About Default’)

We may also end this Agreement by giving you at least two months’ written notice without any explanation being required. We will always follow any legal requirements to provide you with notice before we end the Agreement.

The Agreement will only come to an end once you have paid off all amounts you owe us. Until this time, all of the terms of the Agreement will continue to apply (including our right to change the terms of the Agreement), but you will have no rights under it to use the Account to make Cash Advances and you will not be entitled to any benefits that are included with it.

When either of us end the Agreement you must, on demand, pay off all amounts owing on your Account in respect of Cash Advances, including those not yet billed.

Cancelling or suspending your use of Cash Services

We may:

• immediately cancel or suspend your use of the Cash Services (i.e. permanently or temporarily stop you and/or a Supplementary Cardmember from using your Card to make Cash Advances) and prevent you from accessing any services offered under this Agreement); or

• withdraw or not reissue any Card.

If we do either of these, you must still pay us for all Cash Advances under the terms of this Agreement.

We may do any of these things for security reasons, in the event you default, if we suspect unauthorised, improper and/or fraudulent use, or because there is a significantly increased risk that you will not be able to make payment due on your Account on time (for example, if you die or are made bankrupt). We will normally notify you beforehand or immediately afterwards and may provide you with the reasons.

If your Account is cancelled or suspended, you must not use the Cash Services.

We may agree to reinstate your use of the Cash Services after we have stopped you from using them if the reasons we restricted your use in the first place are no longer present. You can tell us this is the case and request reinstatement via our website (americanexpress.co.uk) or by calling us on the telephone number on the back of your Card.

About default

We may consider your Account to be in default if:

• you seriously or persistently fail to comply with this Agreement;

• you provide false or misleading information;

• steps are taken to make you bankrupt or to make you the subject of any form of debt relief process;

• you default under another agreement you have with us or an affiliate;

• you become incapacitated or die; or

• we have reasonable grounds to believe you are unable or unwilling to pay your debts when due.

Please note that we consider it to be a serious breach if you fail to make a payment in full on time.

Missing payments could mean you have to pay additional charges or costs, your credit rating may be affected making obtaining credit more difficult or expensive, legal action may be taken against you, an application may be made to make you bankrupt, or, if we obtain a charging order, we may obtain an order for sale which could lead to your home being repossessed.

Sending you statements, notices and other communications

We will provide you with or make available to you information relating to Cash Advances on your Account through your monthly Account statements. We reserve the right to make some Account data available to you on request once a month. If we do, we will notify you in your statement.

You agree to all types of communications and notices in relation to this Agreement being sent to you as set out in the Charge Card Agreement. In particular, if you enrol in online statements or you agree in another way to receive electronic notices from us, you agree that we will send you statements and other notices to the last email address you provided to us, by posting them to your secure website address or by making them available to you in any other lawfully permitted manner.

If you have not enrolled for online statements (and sometimes even if you have) we will send you statements and notices through the UK post addressed to you at the latest billing address on our records.

‘Notices’ referred to above includes all notices or information we are required or choose to send you, including about changes to the Agreement. We may send you notices on or together with your statements.

Changing Your Contact Details

You must notify us immediately through our website or by calling us on the number on the back of your Card if you change your name, telephone number, your main residential address and/or country of residence or the mailing address or email address to which we send statements or notices. If we have been unable to deliver any statements or other communications or these have been returned, we may stop attempting to communicate with you until we receive accurate contact information. We are not responsible for any failure to receive any communication (including a statement) if we send it to the address you gave us or if we do not send the communication because previous communications have been undeliverable.

We may update your contact details if we receive information that they have changed or are incorrect.

Assigning the Agreement

We may sell, transfer or assign this Agreement and your Account. We may do so at any time without notifying you, unless we are required to notify you by law. You may not sell, assign or transfer your Account or any of your obligations under this Agreement.

Set off

We may, at any time, as a continuous right, without notice or demand, set off against any credit on your Account any amount

due by you to us on any other Account (in whatever currency) you have with us, until your liability for the amount owed is

fully satisfied and discharged.

Complaints about us

If you have a complaint about Cash Services or the service you have received, please contact Executive Customer Relations Department at American Express, Department 333, Amex House, Edward Street, Brighton, East Sussex, BN88 1AH.

If you are unable to resolve your complaint with us and have received a final response from us confirming this and you are not a business customer, you have a right to refer it to the Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London E14 9SR. If you are a business customer you may have a right to refer it to the Financial Ombudsman Service.

The Financial Conduct Authority is the supervisory authority under the Consumer Credit Act 1974. Their address is 25 The North Colonnade, Canary Wharf, London E14 5HS.

We do not waive our rights

We may choose to delay enforcing or to not exercise rights under this Agreement. If we do this, we do not waive our rights to exercise or enforce them on any other occasion.

Language and Governing law

This Agreement and all communications between us concerning this Agreement shall be in English.

This Agreement and dealings between us before you enter into the Agreement are governed by the non-exclusive laws of England and the courts of England shall have non-exclusive jurisdiction over us and you.

Taxes, duties and exchange control

You must pay any government tax, duty or other amount imposed by law in any country in respect of the Card, any Cash Advance or any use of the Account by you or any Supplementary Cardmember.

Limitations on our liability

If we break this Agreement, we will not be liable to you for losses and costs caused by abnormal or unforeseeable events, that we cannot reasonably control and which would have been unavoidable despite all reasonable efforts to prevent the event happening. For example, this may include malfunction of the Card or an ATM preventing your use of the Cash Services.

PRIMARY CARDMEMBER DETAILS

3 Please confirm you are the Primary Cardmember

Primary Cardmembers Account Number:

3 7

Title (Please 3 tick as applicable) Ms Miss Mrs Mr

First Name

Surname

CASH ADVANCE ENROLMENTTo ensure that your application is processed, please complete all parts of this form, sign and return to American Express by mail. This is your request to American Express to activate the Cash Advance facility.

Credit Agreement regulated by the Consumer Credit Act 1974 This is a copy of your agreement for you to keep

Credit Agreement: Part 1 of 2

American Express ® Cash Services This Agreement sets out the terms and conditions which apply to the provision of access to cash through your Card. The terms and conditions applying to the other services which we provide to you in relation to your Card are set out in the Charge Card Agreement.

PartiesIssuer: American Express Services Europe Limited.

Registered Office: Belgrave House, 76 Buckingham Palace Road, London SW1W 9AX, UK. Registered in England and Wales with Number 1833139

Debtor: The Cardmember

Important information about your Agreement

RatesThe Total Amount Payable and Annual Percentage Rate (APR)

The APR and Total Amount Payable are notional figures calculated using a set of assumptions which are prescribed by law

about how you use the Account.

On the basis of these assumptions the total amount payable over a 12 month period would be £14,832 and the APR would be

42.6% APR.

The assumptions we have used are:

• on the first day of the Agreement you make a Cash Advance of £1,200;

• your Payment Due Date falls at equal monthly intervals starting 1 month after the first day of the Agreement;

• you repay the £1,200 in full each month on your Payment Due Date;

• you continue to make further Cash Advances of £1,200 each on the first day of each month and repay them in full each

month on your Payment Due Date throughout a 1 year period;

• The Cash Fee of £36 (3% of £1,200) is added to your Account and repaid on the same date each month as each Cash

Advance throughout the 1 year period; and

• you do not incur any other fees or charges.

FeesNo interest is charged on Cash Advances. The following fees are applicable to your Account. We will apply fees to your Account only once, whether these arise under the Charge Card Agreement and/or this Agreement – we will not charge you twice in respect of the same event.

Late Payment Fee£12 is payable if you do not pay the full outstanding balance shown on your statement within 30 days of your statement date and again if you have not paid within 60 days of your statement date.

Returned Payment Fee£12 is payable if any payment to your Account is not honoured by your financial institution when first presented for any reason.

Cash Advance Fee£3 or 3% of the amount of any Cash Advance (whichever is the greater) is payable for each Cash Advance you make.

Statement Copy Fee£2 is payable for each additional copy of a statement you request, or if you have enrolled in online statements and you request a paper copy.

Charge Record Copy Fee£3 is payable for each copy you request of a record relating to charges applied to your Account.

Non-Sterling Transaction Fee2.99% of the converted Pounds Sterling amount is payable. See ‘Converting charges made in a foreign currency’ in Part 2.

Collection CostsIn addition to the fees set out above, you agree to pay all reasonable costs, including legal advisers’ fees that we incur in collecting amounts you owe.

Cash Advance limitsSetting Cash Advance limitsWe may at our discretion decide on and inform you of Cash Advance limits as long as they comply with all applicable laws. We may do this even if your Account is not in default. This may be the maximum amount of cash you can withdraw at once, in a day, in a statement period or otherwise. We may also limit the maximum aggregate balance of Cash Advances you can have outstanding at any point in time.

You agree to manage your Account so that Cash Advances billed to your Account do not exceed these limits (where applicable).

Financial institutions and ATM operators may also impose their own limits, such as a limit on the number of withdrawals you can make, the amount of a withdrawal and access to other services normally available at that ATM.

RepaymentsMaking repaymentsYou must pay the full outstanding balance on your Account each month, as shown on your statement, including all amounts in respect of Cash Advances, which should reach us and be credited to your Account by the Payment Due Date (which is also shown on your statement).

Credits and refunds to your Account will be treated as payments made by you.

If we request, you also agree to pay us any amount by which you have gone over any limits immediately or together with your monthly payment due.

Further information about how to make payments is set out in Part 2.

Changing the AgreementWhen and how we make changes

Fees

We may change the fees payable under this Agreement (including introducing new fees or when or how we calculate or apply

fees) for one of the following reasons:

• to respond proportionately to actual or expected changes to our costs of providing the Cash Services;

• because we reasonably think that your credit risk profile has changed meaning that there is an increased risk that you

might not be able to make payments due on your Account;

• to maintain an appropriate return from our provision of the Cash Services and to ensure that our business maintains a

broadly similar level of profitability and competitiveness;

• to ensure the fees payable continue to reflect the fair value of the Cash Services which may include aligning our charging

arrangements; or

• for any other valid reason as long as you are able to end the Agreement without charge.

Cash services

We may change the Cash Services we provide to you or the way we deliver them if we reasonably consider this would not be

to your disadvantage and there is no increased cost to you.

All other terms of your Agreement

We may change any terms not referred to above for any of these reasons:

• we reasonably consider the change would make the terms easier to understand, fairer to you, or you would not be disadvantaged by it;

• to make reasonable changes to the way we look after your use of the Cash Services as a result of changes in the banking or financial system, technology, or the systems we use;

• as a result of actual or anticipated legal or regulatory requirements;

• to ensure that our business is run prudently; or

• for any other valid reason as long as you are able to end the Agreement without charge.

Notification of changes

We will give you at least 30 days’ advance personal notice of all changes to your Agreement referred to in this section unless the change is not to your disadvantage. In this case, we will give you personal notice but we may make the change more quickly.

If you do not want to continue the Agreement with the change, you can end this Agreement (see ‘Ending your Agreement’) otherwise, you will be deemed to have accepted the changes unless you notify us prior to the date on which the changes will take effect that you do not accept the changes. If we don’t hear from you, all changes will take effect as notified for as long as the Agreement remains in existence.

Some other things you need to know

Business customers only

If you have a business Card, we will check the following records about you and your business partners:

• our own records;

• personal and business records at credit reference agencies. They will place a search footprint on your business credit file that may be seen by other lenders. They supply to us both public (including the electoral register) and shared credit and fraud prevention information;

• records at fraud prevention agencies; and

• for directors, credit reference agencies will check that the residential address provided matches the restricted register of directors’ usual addresses at Companies House.

When credit reference agencies receive a search from us they will create a record of the name and address of your business and its proprietors if there is not one already.

Your Right to Withdraw

You have a right to withdraw from this Agreement, without giving a reason, by calling us on the telephone number on the back of your Card or by writing to us (American Express UK, Department 871, Amex House, Edward Street, Brighton, East Sussex BN88 1AH) stating your name, address and Account number and informing us that you wish to withdraw from the Agreement. Your right to withdraw starts on the date of your Agreement and ends 14 days after the day after we inform you that this Agreement has taken effect.

If you withdraw, you must pay back all Cash Advances (except charges we have added) you have made without delay and within 30 days. You can use the same payment methods that you use to make payments under this Agreement.

If you do not exercise this right within the period above, you will lose your right to withdraw from this Agreement under this provision.

Cardmember Agreement: Part 2 of 2

How Your American Express Account WorksIntroduction

About your Credit Agreement

This Agreement sets out the terms and conditions which apply to the provision of Cash Services. The terms and conditions applying to the other services which we provide to you in relation to your Card are set out in the Charge Card Agreement.

This is an Agreement for running account credit regulated under the Consumer Credit Act 1974. It is open ended and has no fixed duration. It will continue until you or we end the Agreement in accordance with this Agreement.

Parts 1 and 2 make up the Agreement (Agreement).

You can request a further copy of this Agreement free of charge at any time during the term of the Agreement.

Words we use in the Agreement

We, us, and our mean the issuer shown in Part 1. You and your mean the person who applied for the Cash Services and with respect to an American Express Business Card, includes the Business. Business means the company, partnership, sole trader, trust or other entity or person whose name appears on an American Express Business Card.

You are the Cardmember. A Supplementary Cardmember is a person to whom we issue a Card on your Charge Card Account. Reference to you and your includes, where relevant, reference to Supplementary Cardmembers, but Supplementary Cardmembers do not have any direct contractual obligations to us under this Agreement except in respect of Supplementary Cardmembers on American Express Business Cards – see ‘Business customers only’ section in Part 1.

Cash Services means the services enabling use of your Card at ATMs to make Cash Advances. Cash Advances means access to cash under the Cash Services made by using your PIN or as authorised by you. ATMs means any automated teller machine or other process by which you may obtain cash under the terms of this Agreement. A Transaction is any amount added to your Account. Charge Card Account or Account means the charge card account we maintain in relation to the Card. Card means any card or other device that we issue to access your Charge Card Account and to use the Cash Services. Charge Card Agreement means the terms and conditions between you and us which apply to our provision of the Charge Card Account. To pay by a certain date means to send your payment so that we receive it and credit it to your Account by that date (see ‘About your Payments’).

About using your CardUsing your Card

Subject to any restrictions set out in this Agreement, you may use your Card to make Cash Advances.

You may not use your Account for illegal activities or in a manner which disguises the true nature of the Transaction, for example, by obtaining cash through a Transaction which you know will be treated as a purchase of goods and services, or by using your Card at an ATM you own or control.

We may issue you with Cards to replace your existing Cards (including different types of Cards). Cards will have an expiry date and you must destroy expired Cards in a way that means they cannot be used (e.g. by cutting them into pieces).

If your Card is cancelled or suspended for any reason, all other Cards issued on your Account may be cancelled or suspended at the same time.

Promise to pay

Subject to the ‘Theft, Loss or Misuse of the Card or Account and errors’ section of the Agreement, you promise to pay all Cash Advances, including:

• Cash Advances you authorise even if you do not present your Card or sign for the Transaction;

• Cash Advances that other people authorise if you let them use your Account; and

• Cash Advances that Supplementary Cardmembers authorise or permit others to authorise.

Authorising and declining Cash Advances

You authorise a Cash Advance when you request a Cash Advance using your Account by presenting or providing a Card, the Card details or Account details and, if required for the Cash Advance, entering any Card PIN, password, personal identifiers or following any other set of procedures.

If you did not authorise the Cash Advance at the time, you can later confirm your authorisation for it.

We may decline to authorise a Cash Advance on reasonable grounds. Reasons we may do this include suspected unauthorised or improper use, fraud, technical difficulties, legal requirements, our assessment of your creditworthiness, if the use of the Card would be prohibited or because certain types of Cash Advances are not available (including if the Cash Advance would exceed a Cash Advance limit of some sort). This may occur even if your Account is not in default. If we do, you will normally be told at the point of sale, but you may not be. In all cases, you can find out about Cash Advances we have refused or any other restrictions imposed on your Card by checking our website (americanexpress.co.uk) or by calling us on the telephone number on the back of your Card.

We are not responsible for any losses you incur if we do not authorise a Cash Advance.

For your own benefit and protection you should read these terms carefully before signing them. If you do not understand any point please ask for further information.

By signing below I confirm that I have read and agree to this Credit Agreement for Cash Services.

I confirm that the information I have provided in this Application is true and accurate and that I am, and any Supplementary Cardmembers named by me are, over 18 years of age.

American Express may decline this Application at its sole discretion.

CARDMEMBER DECLARATION

Signature(s)

of Borrower(s)

Date(s) of signature(s)

Authorised by AMEX

______________________________

Date __________________________

(This is the date of this Agreement)

This is a Credit Agreement regulated by the Consumer Credit Act 1974.

Sign it only if you want to be legally bound by its terms.

American Express Services Europe Limited has its registered office at Belgrave House, 76 Buckingham Palace Road, London, SW1W 9AX, United Kingdom. It

is registered in England and Wales with Company Number 1833139 and authorised and regulated by the Financial Conduct Authority.

Theft, Loss or Misuse of the Card or Account and errors

Keep your Card safe and don’t let anyone else use it. This means you must:

• sign the Card (if applicable) and keep the Card in your possession and secure (including using device passcodes where applicable);

• not let others use your Card and regularly check you still have the Card;

• not give your Card, Account details, PIN or other passwords to anyone else other than when you are authorising a Cash Advance and do not let others see them when you use them; and

• choose a PIN or password that is not easy to guess.

You must tell us immediately by calling us on the telephone number on the back of your Card if you suspect:

• a Card has been lost or stolen or not received;

• someone else knows a Card PIN or other security code; or

• your Account or Card is being misused or used without your authorisation, or a Cash Advance on your Account has not been authorised or has been processed incorrectly.

Once you have told us about any of the above, we will cancel the Card and a replacement Card will be issued.

You will not be responsible for any unauthorised Cash Advances incurred before you receive the Card which was used.

Your maximum liability for an unauthorised Cash Advance is £50 unless you or a Supplementary Cardmember allowed someone else to use your Card or Account in which case you may be responsible for all unauthorised Cash Advances which occur before you tell us you suspect your Account is being misused. If you act dishonestly, you will be responsible for all Cash Advances.

If there are errors in a Cash Advance and this is our fault, we will reverse the Cash Advance and restore your Account.

If upon contacting us, you wish to dispute a Cash Advance, we will initiate an inquiry and may suspend the Cash Advance on your Account if we reasonably consider there to be a valid dispute. Once investigations are complete, we will adjust your Account accordingly.

About your paymentsHow to make payments

Payments for Cash Advances must be made as part of the overall payment due for your Account in accordance with the terms and conditions set out in your Charge Card Agreement.

How we apply payments and credits

We will normally apply payments to your Account in the following order:

• applicable Cardmembership Fees and Supplementary Cardmembership Fees;

• service charges (for example, Cash Advance Fees and Statement Copy Fees);

• Late Payment Fees;

• other fees charged by us that appear as a separate item on your monthly statement, for example, Returned Payment Fees;

• collection charges;

• charges, such as Cash Advances, that have appeared on a monthly statement; and

• charges, such as Cash Advances, that have not yet appeared on your monthly statement.

Other important informationAbout Supplementary Cardmembers

You are responsible for all use of your Account to make Cash Advances by Supplementary Cardmembers and anyone they allow to use your Account.

Supplementary Cardmembers on American Express Business Cards are jointly and severally liable with you and the Business to pay to us when due all charges on the Account made by the Supplementary Cardmember - see ‘Business customers only’ section in Part 1.

You are responsible for ensuring that Supplementary Cardmembers comply with this Agreement, particularly as it deals with using or dealing with a Card or authorising Cash Advances.

If you have an American Express Business Card any Supplementary Cardmember must be a co-owner, partner, director, committee member or an employee of the business.

Converting transactions made in a foreign currency

If you make a Cash Advance in a foreign currency, it will be converted into Pounds Sterling on the date it is processed (which may be different to the date of the Transaction).

If the Transaction is in U.S. Dollars, it will be converted directly into Pounds Sterling. In all other cases, it will first be converted into U.S. Dollars and then into Pounds Sterling. However, only one Non-Sterling Transaction Fee will be payable.

Unless a particular rate is required by law, conversion rates will be used which are based on interbank rates selected from customary industry sources on the business day prior to the processing date (called the ‘American Express Exchange Rate’). This rate may differ from rates that are in effect on the date of your Cash Advance. Fluctuations can be significant.

If Cash Advance amounts are converted by third parties prior to being submitted to us, any conversions made by those third parties will be at rates and may include a commission selected by them.

The American Express Exchange Rate is set daily. Changes in the rate will be applied immediately and without notice to you. The rate is found on our website (americanexpress.co.uk) or you may contact us by telephone or email to obtain the rate.

CAM7593 06/14

Ending your Agreement

You may end this Agreement at any time by calling us or writing to us.

You agree that your Agreement will end and you will no longer have access to Cash Services if:

• your Charge Card Agreement is terminated for any reason; or

• you change your Card to a Basic Card.

We may end this Agreement immediately if you are in default (see ‘About Default’)

We may also end this Agreement by giving you at least two months’ written notice without any explanation being required. We will always follow any legal requirements to provide you with notice before we end the Agreement.

The Agreement will only come to an end once you have paid off all amounts you owe us. Until this time, all of the terms of the Agreement will continue to apply (including our right to change the terms of the Agreement), but you will have no rights under it to use the Account to make Cash Advances and you will not be entitled to any benefits that are included with it.

When either of us end the Agreement you must, on demand, pay off all amounts owing on your Account in respect of Cash Advances, including those not yet billed.

Cancelling or suspending your use of Cash Services

We may:

• immediately cancel or suspend your use of the Cash Services (i.e. permanently or temporarily stop you and/or a Supplementary Cardmember from using your Card to make Cash Advances) and prevent you from accessing any services offered under this Agreement); or

• withdraw or not reissue any Card.

If we do either of these, you must still pay us for all Cash Advances under the terms of this Agreement.

We may do any of these things for security reasons, in the event you default, if we suspect unauthorised, improper and/or fraudulent use, or because there is a significantly increased risk that you will not be able to make payment due on your Account on time (for example, if you die or are made bankrupt). We will normally notify you beforehand or immediately afterwards and may provide you with the reasons.

If your Account is cancelled or suspended, you must not use the Cash Services.

We may agree to reinstate your use of the Cash Services after we have stopped you from using them if the reasons we restricted your use in the first place are no longer present. You can tell us this is the case and request reinstatement via our website (americanexpress.co.uk) or by calling us on the telephone number on the back of your Card.

About default

We may consider your Account to be in default if:

• you seriously or persistently fail to comply with this Agreement;

• you provide false or misleading information;

• steps are taken to make you bankrupt or to make you the subject of any form of debt relief process;

• you default under another agreement you have with us or an affiliate;

• you become incapacitated or die; or

• we have reasonable grounds to believe you are unable or unwilling to pay your debts when due.

Please note that we consider it to be a serious breach if you fail to make a payment in full on time.

Missing payments could mean you have to pay additional charges or costs, your credit rating may be affected making obtaining credit more difficult or expensive, legal action may be taken against you, an application may be made to make you bankrupt, or, if we obtain a charging order, we may obtain an order for sale which could lead to your home being repossessed.

Sending you statements, notices and other communications

We will provide you with or make available to you information relating to Cash Advances on your Account through your monthly Account statements. We reserve the right to make some Account data available to you on request once a month. If we do, we will notify you in your statement.

You agree to all types of communications and notices in relation to this Agreement being sent to you as set out in the Charge Card Agreement. In particular, if you enrol in online statements or you agree in another way to receive electronic notices from us, you agree that we will send you statements and other notices to the last email address you provided to us, by posting them to your secure website address or by making them available to you in any other lawfully permitted manner.

If you have not enrolled for online statements (and sometimes even if you have) we will send you statements and notices through the UK post addressed to you at the latest billing address on our records.

‘Notices’ referred to above includes all notices or information we are required or choose to send you, including about changes to the Agreement. We may send you notices on or together with your statements.

Changing Your Contact Details

You must notify us immediately through our website or by calling us on the number on the back of your Card if you change your name, telephone number, your main residential address and/or country of residence or the mailing address or email address to which we send statements or notices. If we have been unable to deliver any statements or other communications or these have been returned, we may stop attempting to communicate with you until we receive accurate contact information. We are not responsible for any failure to receive any communication (including a statement) if we send it to the address you gave us or if we do not send the communication because previous communications have been undeliverable.

We may update your contact details if we receive information that they have changed or are incorrect.

Assigning the Agreement

We may sell, transfer or assign this Agreement and your Account. We may do so at any time without notifying you, unless we are required to notify you by law. You may not sell, assign or transfer your Account or any of your obligations under this Agreement.

Set off

We may, at any time, as a continuous right, without notice or demand, set off against any credit on your Account any amount

due by you to us on any other Account (in whatever currency) you have with us, until your liability for the amount owed is

fully satisfied and discharged.

Complaints about us

If you have a complaint about Cash Services or the service you have received, please contact Executive Customer Relations Department at American Express, Department 333, Amex House, Edward Street, Brighton, East Sussex, BN88 1AH.

If you are unable to resolve your complaint with us and have received a final response from us confirming this and you are not a business customer, you have a right to refer it to the Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London E14 9SR. If you are a business customer you may have a right to refer it to the Financial Ombudsman Service.

The Financial Conduct Authority is the supervisory authority under the Consumer Credit Act 1974. Their address is 25 The North Colonnade, Canary Wharf, London E14 5HS.

We do not waive our rights

We may choose to delay enforcing or to not exercise rights under this Agreement. If we do this, we do not waive our rights to exercise or enforce them on any other occasion.

Language and Governing law

This Agreement and all communications between us concerning this Agreement shall be in English.

This Agreement and dealings between us before you enter into the Agreement are governed by the non-exclusive laws of England and the courts of England shall have non-exclusive jurisdiction over us and you.

Taxes, duties and exchange control

You must pay any government tax, duty or other amount imposed by law in any country in respect of the Card, any Cash Advance or any use of the Account by you or any Supplementary Cardmember.

Limitations on our liability

If we break this Agreement, we will not be liable to you for losses and costs caused by abnormal or unforeseeable events, that we cannot reasonably control and which would have been unavoidable despite all reasonable efforts to prevent the event happening. For example, this may include malfunction of the Card or an ATM preventing your use of the Cash Services.

Credit Agreement for Cash Services

PLEASE RETAIN FOR YOUR RECORDS

PRIMARY CARDMEMBER DETAILS

3 Please confirm you are the Primary Cardmember

Primary Cardmembers Account Number:

3 7

Title (Please 3 tick as applicable) Ms Miss Mrs Mr

First Name

Surname

CASH ADVANCE ENROLMENTTo ensure that your application is processed, please complete all parts of this form, sign and return to American Express by mail. This is your request to American Express to activate the Cash Advance facility.

Credit Agreement regulated by the Consumer Credit Act 1974This is a copy of your agreement for you to keep

Credit Agreement: Part 1 of 2

American Express ® Cash Services This Agreement sets out the terms and conditions which apply to the provision of access to cash through your Card. The terms and conditions applying to the other services which we provide to you in relation to your Card are set out in the Charge Card Agreement.

PartiesIssuer: American Express Services Europe Limited.

Registered Office: Belgrave House, 76 Buckingham Palace Road, London SW1W 9AX, UK. Registered in England and Wales with Number 1833139

Debtor: The Cardmember

Important information about your Agreement

RatesThe Total Amount Payable and Annual Percentage Rate (APR)

The APR and Total Amount Payable are notional figures calculated using a set of assumptions which are prescribed by law

about how you use the Account.

On the basis of these assumptions the total amount payable over a 12 month period would be £14,832 and the APR would be

42.6% APR.

The assumptions we have used are:

• on the first day of the Agreement you make a Cash Advance of £1,200;

• your Payment Due Date falls at equal monthly intervals starting 1 month after the first day of the Agreement;

• you repay the £1,200 in full each month on your Payment Due Date;

• you continue to make further Cash Advances of £1,200 each on the first day of each month and repay them in full each

month on your Payment Due Date throughout a 1 year period;

• The Cash Fee of £36 (3% of £1,200) is added to your Account and repaid on the same date each month as each Cash

Advance throughout the 1 year period; and

• you do not incur any other fees or charges.

FeesNo interest is charged on Cash Advances. The following fees are applicable to your Account. We will apply fees to your Account only once, whether these arise under the Charge Card Agreement and/or this Agreement – we will not charge you twice in respect of the same event.

Late Payment Fee£12 is payable if you do not pay the full outstanding balance shown on your statement within 30 days of your statement date and again if you have not paid within 60 days of your statement date.

Returned Payment Fee£12 is payable if any payment to your Account is not honoured by your financial institution when first presented for any reason.

Cash Advance Fee£3 or 3% of the amount of any Cash Advance (whichever is the greater) is payable for each Cash Advance you make.

Statement Copy Fee£2 is payable for each additional copy of a statement you request, or if you have enrolled in online statements and you request a paper copy.

Charge Record Copy Fee£3 is payable for each copy you request of a record relating to charges applied to your Account.

Non-Sterling Transaction Fee2.99% of the converted Pounds Sterling amount is payable. See ‘Converting charges made in a foreign currency’ in Part 2.

Collection CostsIn addition to the fees set out above, you agree to pay all reasonable costs, including legal advisers’ fees that we incur in collecting amounts you owe.

Cash Advance limitsSetting Cash Advance limitsWe may at our discretion decide on and inform you of Cash Advance limits as long as they comply with all applicable laws. We may do this even if your Account is not in default. This may be the maximum amount of cash you can withdraw at once, in a day, in a statement period or otherwise. We may also limit the maximum aggregate balance of Cash Advances you can have outstanding at any point in time.

You agree to manage your Account so that Cash Advances billed to your Account do not exceed these limits (where applicable).

Financial institutions and ATM operators may also impose their own limits, such as a limit on the number of withdrawals you can make, the amount of a withdrawal and access to other services normally available at that ATM.

RepaymentsMaking repaymentsYou must pay the full outstanding balance on your Account each month, as shown on your statement, including all amounts in respect of Cash Advances, which should reach us and be credited to your Account by the Payment Due Date (which is also shown on your statement).

Credits and refunds to your Account will be treated as payments made by you.

If we request, you also agree to pay us any amount by which you have gone over any limits immediately or together with your monthly payment due.

Further information about how to make payments is set out in Part 2.

Changing the AgreementWhen and how we make changes

Fees

We may change the fees payable under this Agreement (including introducing new fees or when or how we calculate or apply

fees) for one of the following reasons:

• to respond proportionately to actual or expected changes to our costs of providing the Cash Services;

• because we reasonably think that your credit risk profile has changed meaning that there is an increased risk that you

might not be able to make payments due on your Account;

• to maintain an appropriate return from our provision of the Cash Services and to ensure that our business maintains a

broadly similar level of profitability and competitiveness;

• to ensure the fees payable continue to reflect the fair value of the Cash Services which may include aligning our charging

arrangements; or

• for any other valid reason as long as you are able to end the Agreement without charge.

Cash services

We may change the Cash Services we provide to you or the way we deliver them if we reasonably consider this would not be

to your disadvantage and there is no increased cost to you.

All other terms of your Agreement

We may change any terms not referred to above for any of these reasons:

• we reasonably consider the change would make the terms easier to understand, fairer to you, or you would not be disadvantaged by it;

• to make reasonable changes to the way we look after your use of the Cash Services as a result of changes in the banking or financial system, technology, or the systems we use;

• as a result of actual or anticipated legal or regulatory requirements;

• to ensure that our business is run prudently; or

• for any other valid reason as long as you are able to end the Agreement without charge.

Notification of changes

We will give you at least 30 days’ advance personal notice of all changes to your Agreement referred to in this section unless the change is not to your disadvantage. In this case, we will give you personal notice but we may make the change more quickly.

If you do not want to continue the Agreement with the change, you can end this Agreement (see ‘Ending your Agreement’) otherwise, you will be deemed to have accepted the changes unless you notify us prior to the date on which the changes will take effect that you do not accept the changes. If we don’t hear from you, all changes will take effect as notified for as long as the Agreement remains in existence.

Some other things you need to know

Business customers only

If you have a business Card, we will check the following records about you and your business partners:

• our own records;

• personal and business records at credit reference agencies. They will place a search footprint on your business credit file that may be seen by other lenders. They supply to us both public (including the electoral register) and shared credit and fraud prevention information;

• records at fraud prevention agencies; and

• for directors, credit reference agencies will check that the residential address provided matches the restricted register of directors’ usual addresses at Companies House.

When credit reference agencies receive a search from us they will create a record of the name and address of your business and its proprietors if there is not one already.

Your Right to Withdraw

You have a right to withdraw from this Agreement, without giving a reason, by calling us on the telephone number on the back of your Card or by writing to us (American Express UK, Department 871, Amex House, Edward Street, Brighton, East Sussex BN88 1AH) stating your name, address and Account number and informing us that you wish to withdraw from the Agreement. Your right to withdraw starts on the date of your Agreement and ends 14 days after the day after we inform you that this Agreement has taken effect.

If you withdraw, you must pay back all Cash Advances (except charges we have added) you have made without delay and within 30 days. You can use the same payment methods that you use to make payments under this Agreement.

If you do not exercise this right within the period above, you will lose your right to withdraw from this Agreement under this provision.

Cardmember Agreement: Part 2 of 2

How Your American Express Account WorksIntroduction

About your Credit Agreement

This Agreement sets out the terms and conditions which apply to the provision of Cash Services. The terms and conditions applying to the other services which we provide to you in relation to your Card are set out in the Charge Card Agreement.

This is an Agreement for running account credit regulated under the Consumer Credit Act 1974. It is open ended and has no fixed duration. It will continue until you or we end the Agreement in accordance with this Agreement.

Parts 1 and 2 make up the Agreement (Agreement).

You can request a further copy of this Agreement free of charge at any time during the term of the Agreement.

Words we use in the Agreement

We, us, and our mean the issuer shown in Part 1. You and your mean the person who applied for the Cash Services and with respect to an American Express Business Card, includes the Business. Business means the company, partnership, sole trader, trust or other entity or person whose name appears on an American Express Business Card.

You are the Cardmember. A Supplementary Cardmember is a person to whom we issue a Card on your Charge Card Account. Reference to you and your includes, where relevant, reference to Supplementary Cardmembers, but Supplementary Cardmembers do not have any direct contractual obligations to us under this Agreement except in respect of Supplementary Cardmembers on American Express Business Cards – see ‘Business customers only’ section in Part 1.

Cash Services means the services enabling use of your Card at ATMs to make Cash Advances. Cash Advances means access to cash under the Cash Services made by using your PIN or as authorised by you. ATMs means any automated teller machine or other process by which you may obtain cash under the terms of this Agreement. A Transaction is any amount added to your Account. Charge Card Account or Account means the charge card account we maintain in relation to the Card. Card means any card or other device that we issue to access your Charge Card Account and to use the Cash Services. Charge Card Agreement means the terms and conditions between you and us which apply to our provision of the Charge Card Account. To pay by a certain date means to send your payment so that we receive it and credit it to your Account by that date (see ‘About your Payments’).

About using your CardUsing your Card

Subject to any restrictions set out in this Agreement, you may use your Card to make Cash Advances.

You may not use your Account for illegal activities or in a manner which disguises the true nature of the Transaction, for example, by obtaining cash through a Transaction which you know will be treated as a purchase of goods and services, or by using your Card at an ATM you own or control.

We may issue you with Cards to replace your existing Cards (including different types of Cards). Cards will have an expiry date and you must destroy expired Cards in a way that means they cannot be used (e.g. by cutting them into pieces).

If your Card is cancelled or suspended for any reason, all other Cards issued on your Account may be cancelled or suspended at the same time.

Promise to pay

Subject to the ‘Theft, Loss or Misuse of the Card or Account and errors’ section of the Agreement, you promise to pay all Cash Advances, including:

• Cash Advances you authorise even if you do not present your Card or sign for the Transaction;

• Cash Advances that other people authorise if you let them use your Account; and

• Cash Advances that Supplementary Cardmembers authorise or permit others to authorise.

Authorising and declining Cash Advances

You authorise a Cash Advance when you request a Cash Advance using your Account by presenting or providing a Card, the Card details or Account details and, if required for the Cash Advance, entering any Card PIN, password, personal identifiers or following any other set of procedures.

If you did not authorise the Cash Advance at the time, you can later confirm your authorisation for it.

We may decline to authorise a Cash Advance on reasonable grounds. Reasons we may do this include suspected unauthorised or improper use, fraud, technical difficulties, legal requirements, our assessment of your creditworthiness, if the use of the Card would be prohibited or because certain types of Cash Advances are not available (including if the Cash Advance would exceed a Cash Advance limit of some sort). This may occur even if your Account is not in default. If we do, you will normally be told at the point of sale, but you may not be. In all cases, you can find out about Cash Advances we have refused or any other restrictions imposed on your Card by checking our website (americanexpress.co.uk) or by calling us on the telephone number on the back of your Card.

We are not responsible for any losses you incur if we do not authorise a Cash Advance.

For your own benefit and protection you should read these terms carefully before signing them. If you do not understand any point please ask for further information.

By signing below I confirm that I have read and agree to this Credit Agreement for Cash Services.

I confirm that the information I have provided in this Application is true and accurate and that I am, and any Supplementary Cardmembers named by me are, over 18 years of age.

American Express may decline this Application at its sole discretion.

CARDMEMBER DECLARATION

Signature(s)

of Borrower(s)

Date(s) of signature(s)

Authorised by AMEX

______________________________

Date __________________________

(This is the date of this Agreement)

This is a Credit Agreement regulated by the Consumer Credit Act 1974.

Sign it only if you want to be legally bound by its terms.