Upload
cutter
View
31
Download
0
Embed Size (px)
DESCRIPTION
Summary findings from interviews with construction professionals in Greece Centre for Construction Innovation Department of Construction Engineering and Management Faculty of Civil Engineering National Technical University of Athens. Outline. Research methodology Research sample - PowerPoint PPT Presentation
Citation preview
www.innovation.view.gr Centre for Construction Innovation 1
Enhancing Vocational Language Skills and Working Culture Awareness of European Construction Professionals 3rd Meeting, 6-8 February 2009, Athens Greece
Summary findings from interviews with construction professionals in Greece
Centre for Construction InnovationDepartment of Construction Engineering and Management
Faculty of Civil EngineeringNational Technical University of Athens
www.innovation.view.gr Centre for Construction Innovation 2
Enhancing Vocational Language Skills and Working Culture Awareness of European Construction Professionals 3rd Meeting, 6-8 February 2009, Athens Greece
Outline
• Research methodology
• Research sample
• Interview results
• Conclusions
www.innovation.view.gr Centre for Construction Innovation 3
Enhancing Vocational Language Skills and Working Culture Awareness of European Construction Professionals 3rd Meeting, 6-8 February 2009, Athens Greece
Research methodology
• Main research steps– Interview form in Greek– Definition of research sample– Undertake the interviews– Analysis of the results– Construct validity– Research outcome
www.innovation.view.gr Centre for Construction Innovation 4
Enhancing Vocational Language Skills and Working Culture Awareness of European Construction Professionals 3rd Meeting, 6-8 February 2009, Athens Greece
Interview form in Greek
www.innovation.view.gr Centre for Construction Innovation 5
Enhancing Vocational Language Skills and Working Culture Awareness of European Construction Professionals 3rd Meeting, 6-8 February 2009, Athens Greece
Research sample
• Cluster sampling
• Six construction organizations• ATHENIAN PARKING LOTS S.A. (www.polispark.gr)
• ATERMON S.A. / KOPELOUZOS S.A. (www.copelouzos.gr/gr/activities/power_plant.asp)
• KOURTIDIS S.A. / TEKAL S.A. (partner 8) (www.tekal.gr)
• MPAKOGIANNIS & ILIOPOULOS Ltd.
• ELLINOTECHNIKI S.A.
• Bovis Lend Lease Hellas S.A. (partner 6)(http://www.bovislendlease.com/llweb/bll/main.nsf/all/gl_europe_greece)
• Six projects representing • different types of civil engineering works (infrastructure / commercial /
residential projects)
• a wide variety of budgets (~0,3m. € – 32m. €)
• different locations around Greece (Patra, Thessaloniki, Athens)
www.innovation.view.gr Centre for Construction Innovation 6
Enhancing Vocational Language Skills and Working Culture Awareness of European Construction Professionals 3rd Meeting, 6-8 February 2009, Athens Greece
Project 1: Car park station
www.innovation.view.gr Centre for Construction Innovation 7
Enhancing Vocational Language Skills and Working Culture Awareness of European Construction Professionals 3rd Meeting, 6-8 February 2009, Athens Greece
Overview of Project 1
• Company: Partnership ATHENIAN PARKING LOTS S.A.– Construction: consortium of the largest contractors in Greece (J&P
AVAX S.A. / AEGEK S.A. / BIOTER S.A. / ELLAKTOR S.A. / GEK TERNA S.A.)
– Operation: 30-year concession project managed by POLIS PARK S.A.
• Project scope – Part of a programme for six car park stations in Athens and
Thessaloniki– 645 parking lots facility with 4 underground levels in central Athens– 19,000 m2 of total surface– Challenging project due to
• Deep excavations (15m) in residential area
• Mitigation of severe water uplift pressures
www.innovation.view.gr Centre for Construction Innovation 8
Enhancing Vocational Language Skills and Working Culture Awareness of European Construction Professionals 3rd Meeting, 6-8 February 2009, Athens Greece
Technical info on Project 1
• Indicative schedule and cost breakdown
Utilities relocation
Retainment works
Insulation works
Building structure
Finishing works
Paving & landscaping
Excavation works
Mechanical installations
Main activities
20/12/2001
15/2/2002
15/2/2002
1/1/2003
30/5/2004
13/3/2004
1/2/2002
10/6/2003
Start date
30/1/2002
1/12/2002
30/12/2002
6/1/2004
30/6/2004
19/6/2004
3/11/2002
11/5/2004
End date
180.000 €
2.800.000 €
500.000 €
3.000.000 €
300.000 €
300.000 €
2.620.000 €
1.400.000 €
Cost
TOTAL 14.800.000 €
Automation installations 7/6/2003 2/3/2004 1.800.000 €
Electrical installations 10/6/2003 19/4/2004 1.100.000 €
Painting & Signaling 6/4/2004 10/6/2004 800.000 €
www.innovation.view.gr Centre for Construction Innovation 9
Enhancing Vocational Language Skills and Working Culture Awareness of European Construction Professionals 3rd Meeting, 6-8 February 2009, Athens Greece
Project 2: Dam and hydroelectric station
www.innovation.view.gr Centre for Construction Innovation 10
Enhancing Vocational Language Skills and Working Culture Awareness of European Construction Professionals 3rd Meeting, 6-8 February 2009, Athens Greece
Overview of Project 2
• Company: Partnership ATERMON S.A. / KOPELOUZOS S.A.– Construction: Consortium company GLAFKOS HYDROELECTRIC
STATION S.A.– Experienced in energy-related construction projects
• Project scope – Privately financed turnkey project in Western Greece (Patra)– Part of the government initiative for private producers selling energy to
the Greek Public Power Corporation (P.P.C.)– Construction of
• 1.5x8.0m dam
• 5km pipeline
• 5,5MW hydroelectric station
www.innovation.view.gr Centre for Construction Innovation 11
Enhancing Vocational Language Skills and Working Culture Awareness of European Construction Professionals 3rd Meeting, 6-8 February 2009, Athens Greece
Technical info on Project 2
• Indicative schedule and cost breakdown
Site set-up
Station construction
Generator installation
Operation
Dam construction
Mechanical installations
Main activities
1/11/2006
12/4/2008
1/8/2008
10/3/2008
16/1/2007
15/10/2008
Start date
15/12/2006
30/8/2008
16/9/2008
15/3/2009
19/8/2007
3/1/2009
End date
50.000 €
1.000.000 €
2.000.000 €
5.000 €
800.000 €
610.000 €
Cost
TOTAL 11.475.000 €
Automation equipment installation 12/9/2008 8/12/2008 900.000 €
Electrical installations 22/9/2008 16/12/2008 780.000 €
Final testing 9/2/2009 9/3/2009 10.000 €
Finishing works 22/1/2009 15/2/2009 120.000 €
Pipeline installation 20/9/2007 28/4/2008 5.200.000 €
www.innovation.view.gr Centre for Construction Innovation 12
Enhancing Vocational Language Skills and Working Culture Awareness of European Construction Professionals 3rd Meeting, 6-8 February 2009, Athens Greece
Project 3: Schooling complex, Athens
www.innovation.view.gr Centre for Construction Innovation 13
Enhancing Vocational Language Skills and Working Culture Awareness of European Construction Professionals 3rd Meeting, 6-8 February 2009, Athens Greece
Overview of Project 3
• Company: Partnership TEKAL S.A. / KOURTIDIS S.A. – Medium-sized contractors experienced in schooling buildings
• Project scope – Public project owned by the Organisation of School Buildings– Traditional design-build tender– 2,500m2 total surface – 2-storey, steel-concrete structure schooling complex in western Athens– Technical school
• Teaching rooms
• Labs
• Sport facilities
• Administration facilities
www.innovation.view.gr Centre for Construction Innovation 14
Enhancing Vocational Language Skills and Working Culture Awareness of European Construction Professionals 3rd Meeting, 6-8 February 2009, Athens Greece
Technical info on Project 3
• Indicative schedule and cost breakdown
Land clearing
Concrete structure
Masonry construction
Finishing works
Paving & landscaping
Excavation works
Mechanical installations
Main activities
1/2/2007
19/4/2007
11/10/2007
13/8/2008
8/7/2008
21/2/2007
5/9/2007
Start date
20/2/2007
30/1/2007
16/3/2008
15/9/2008
30/8/2008
18/3/2007
17/2/2008
End date
200.000 €
1.510.000 €
560.000 €
80.000 €
50.000 €
700.000 €
710.000 €
Cost
TOTAL 7.390.000 €
Plumbing installations 17/10/2007 10/2/2008 360.000 €
Electrical installations 2/11/2007 12/5/2008 480.000 €
Scaffolding & Painting 26/4/2008 29/7/2008 120.000 €
Plastering works 19/2/2008 1/5/2008 420.000 €
Steel structure erection 22/3/2007 8/11/2007 2.200.000 €
www.innovation.view.gr Centre for Construction Innovation 15
Enhancing Vocational Language Skills and Working Culture Awareness of European Construction Professionals 3rd Meeting, 6-8 February 2009, Athens Greece
Project 4: Residential building complex
www.innovation.view.gr Centre for Construction Innovation 16
Enhancing Vocational Language Skills and Working Culture Awareness of European Construction Professionals 3rd Meeting, 6-8 February 2009, Athens Greece
Overview of Project 4
• Company: Partnership MPAKOGIANNIS & ILIOPOULOS Ltd.– General contractor company operating in the real estate sector– Experienced in residential block of flats construction
• Project scope – Privately financed residential project– Two 5-storey, residential building complexes in southern Athens– 4,500m2 total surface for 40 flats– Underground car park for residents– Typical concrete building structure
www.innovation.view.gr Centre for Construction Innovation 17
Enhancing Vocational Language Skills and Working Culture Awareness of European Construction Professionals 3rd Meeting, 6-8 February 2009, Athens Greece
Technical info on Project 4
• Indicative schedule and cost breakdown
Land clearing
Concrete structure
Masonry construction
Finishing works
Paving & landscaping
Excavation works
Mechanical installations
Main activities
1/5/2005
19/9/2005
1/7/2006
13/11/2007
8/9/2007
2/7/2005
8/4/2007
Start date
4/6/2005
30/6/2006
16/11/2006
7/12/2007
22/11/2007
8/9/2005
11/7/2007
End date
100.000 €
1.800.000 €
560.000 €
70.000 €
60.000 €
400.000 €
390.000 €
Cost
TOTAL 4.420.000 €
Plumbing installations 7/11/2006 12/2/2007 400.000 €
Electrical installations 7/1/2007 12/6/2007 380.000 €
Scaffolding & Painting 30/6/2007 29/8/2007 120.000 €
Plastering works 12/4/2007 28/5/2007 140.000 €
www.innovation.view.gr Centre for Construction Innovation 18
Enhancing Vocational Language Skills and Working Culture Awareness of European Construction Professionals 3rd Meeting, 6-8 February 2009, Athens Greece
Project 5: Entertainment facility, Athens
www.innovation.view.gr Centre for Construction Innovation 19
Enhancing Vocational Language Skills and Working Culture Awareness of European Construction Professionals 3rd Meeting, 6-8 February 2009, Athens Greece
Overview of Project 5
• Company: ELLINOTECHNIKI S.A.– Consultant company with expertise in project / construction
management, property development and architectural / engineering services
• Project scope – Entertainment and commercial centre in central Athens– Cinema complex of 10-screening rooms, shops and 5-level
underground car park– Sheet piles and soil anchors for excavations– Concrete building– Special acoustics design for optimum performance
www.innovation.view.gr Centre for Construction Innovation 20
Enhancing Vocational Language Skills and Working Culture Awareness of European Construction Professionals 3rd Meeting, 6-8 February 2009, Athens Greece
Technical info on Project 5
• Indicative schedule and cost breakdown
Demolition & land clearing
Retainment works
Building structure
Masonry construction
Finishing works
Paving & landscaping
Excavation works
Mechanical installations
Main activities
12/1/2001
1/5/2001
1/2/2002
1/7/2003
30/10/2004
17/8/2004
1/4/2001
8/4/2003
Start date
30/3/2001
1/2/2002
30/7/2004
6/11/2004
5/12/2004
29/11/2004
3/1/2002
11/11/2004
End date
500.000 €
8.000.000 €
6.000.000 €
1.600.000 €
700.000 €
400.000 €
7.000.000 €
2.400.000 €
Cost
TOTAL 32.000.000 €
Plumbing installations 7/12/2003 2/11/2004 1.300.000 €
Electrical installations 7/12/2003 19/12/2004 2.100.000 €
Scaffolding & Painting 6/2/2004 29/11/2004 2.000.000 €
www.innovation.view.gr Centre for Construction Innovation 21
Enhancing Vocational Language Skills and Working Culture Awareness of European Construction Professionals 3rd Meeting, 6-8 February 2009, Athens Greece
Project 6: Gas station, Thessaloniki
www.innovation.view.gr Centre for Construction Innovation 22
Enhancing Vocational Language Skills and Working Culture Awareness of European Construction Professionals 3rd Meeting, 6-8 February 2009, Athens Greece
Overview of Project 6
• Company: Bovis Lend Lease Hellas S.A. – Subsidiary company of a leading real estate group– Project / construction management consulting services– Global partner of BP
• Project scope – Typical BP gas station in northern Greece (Thessaloniki)
• Station building / Washing & Service facility / 3 pumping stations
– Prefabricated steel structure– Light weight masonry material– Steel roof pre-assembly on the ground and erect to final position– Focus on mechanical engineering (pumping stations / fuel tanks)
www.innovation.view.gr Centre for Construction Innovation 23
Enhancing Vocational Language Skills and Working Culture Awareness of European Construction Professionals 3rd Meeting, 6-8 February 2009, Athens Greece
Technical info on Project 6
• Indicative schedule and cost breakdown
Land clearing
Station building
Washing & Service facility
Pump line assembly
Pumps installation and finishing works
Roof installation
Fuel tanks construction
Paving & landscaping
Main activities
18/11/2008
22/11/2008
22/11/2008
5/12/2008
30/12/2008
17/12/2008
19/11/2008
7/12/2008
Start date
20/11/2008
30/12/2008
30/12/2008
6/12/2008
5/1/2009
29/12/2008
25/11/2008
15/12/2008
End date
25.000 €
68.000 €
42.000 €
35.000 €
50.000 €
42.000 €
28.000 €
50.000 €
Cost
TOTAL 340.000 €
www.innovation.view.gr Centre for Construction Innovation 24
Enhancing Vocational Language Skills and Working Culture Awareness of European Construction Professionals 3rd Meeting, 6-8 February 2009, Athens Greece
Interview results
• Semi-structured interviews
• 28 open-ended questions in six categories– 1. Professional roles– 2. Contract / Subcontractor management– 3. Labour relations– 4. Quality assurance / H&S – 5. Education and training– 6. Communications / Information sharing
• Each category is further analyzed in specific topics
www.innovation.view.gr Centre for Construction Innovation 25
Enhancing Vocational Language Skills and Working Culture Awareness of European Construction Professionals 3rd Meeting, 6-8 February 2009, Athens Greece
Topics examined (1)
• 1. Professional roles– 1.1 Professions involved in the project– 1.2 Conflicts management / resolution – 1.3 Project team / personnel selection process
• 2. Contracts management– 2.1 Subcontractors management– 2.2 Suppliers management– 2.3 Construction methods / techniques– 2.4 Project planning / scheduling– 2.5 Factors influencing construction industry
• 3. Labour relations– 3.1 Workforce management– 3.2 Motivation / rewarding schemes
www.innovation.view.gr Centre for Construction Innovation 26
Enhancing Vocational Language Skills and Working Culture Awareness of European Construction Professionals 3rd Meeting, 6-8 February 2009, Athens Greece
Topics examined (2)
• 4. Quality management / H&S– 4.1 Quality management policy– 4.2 Health and Safety (H&S) policy
• 5. Education & Training– 5.1 Education & Training systems– 5.2 Formulation of training programmes– 5.3 Education and career path development
• 6. Communications and Information sharing– 6.1 Communication networks– 6.2 Social relationships development– 6.3 Decision making approach– 6.4 Information sharing
• Outcome analysis on each one of the topics
www.innovation.view.gr Centre for Construction Innovation 27
Enhancing Vocational Language Skills and Working Culture Awareness of European Construction Professionals 3rd Meeting, 6-8 February 2009, Athens Greece
1. Professional roles (1)
• 1.1 Professions involved in the projectArchitects
Civil Engineers
Mechanical Engineers
Electrical Engineers
Site engineers
General labour
Excavation crew
Formwork crew
Pre-project Project Post-project Main responsibilities
Concrete pouring crew
Steel structure crew
Plasters
Painters
Plastering board crew
Plumbers
Tiles crew
architectural layout, functionality
static design, supervision, quantity surveying , project management
lighting, ventilation, HVAC
electronic systems design, IT support
quantity surveying, site organisation
general support tasks (cleaning / hauling)
machines operators, support tasks
formwork installing / uninstalling, cleaning
concrete placing, concrete pump operator
steel elements montage
wall plastering
external / internal facility painting
plaster boards placing for internal design
plumbing network installment
tiles or finishing for walls and floor
Admin site office management, communications
En
gin
eers
Su
bco
ntr
acto
rs
Geotechnical eng.
Special acoustics eng.
soil tests, excavation works study
acoustics design, layout modification
Ironing crew steel reinforcement placing
Masonry crew brick masonry walls construction
Professions / Trades
Continuous elaboration of the designs leads to overlap between the pre-project and the project phase
www.innovation.view.gr Centre for Construction Innovation 28
Enhancing Vocational Language Skills and Working Culture Awareness of European Construction Professionals 3rd Meeting, 6-8 February 2009, Athens Greece
1. Professional roles (2)
• 1.2 Conflict management / resolution– Differentiated according to the type of the organisation
• Authoritative style for medium sized organisations
• Cooperative approach in large organisations
– Conflicts resolution is based on “clear definition of responsibilities”• Project team members are accountable for their own responsibilities
– Deploying personality skills and exercising the correct “art of management” resolves conflicts
• There is no single strategy for conflicts resolution
– Keeping a balance between the conflicting parties– Good relationships amongst project participants is a key to project
success
www.innovation.view.gr Centre for Construction Innovation 29
Enhancing Vocational Language Skills and Working Culture Awareness of European Construction Professionals 3rd Meeting, 6-8 February 2009, Athens Greece
1. Professional roles (3)
• 1.3 Project team / personnel selection– Mixture of hard and soft skills / qualities
• Personality plays a critical role
– In the case of recruiting new personnel• Relative education and theoretical background
• Years of experience for particular project type
• Soft skills (Communication / Teamwork / Integrity)
• Proximity to the project (locally available personnel is preferable due to avoidance of overhead costs – e.g. accommodation)
• Provide work to the local community
– In the case of allocating existing personnel• Past experience in similar projects in the company
• Long-term relationships for teams / crews / individuals
• Current needs of the organisation
www.innovation.view.gr Centre for Construction Innovation 30
Enhancing Vocational Language Skills and Working Culture Awareness of European Construction Professionals 3rd Meeting, 6-8 February 2009, Athens Greece
2. Contracts management (1)
• 2.1 Subcontractors management – All specialized work is preferably subcontracted
• risks are transferred to the subcontractor
– Empirical selection based on previous record and H&S processes– Local subcontractors are preferable
• Lower quotes
• Good relations with local community
– Subcontractor evaluation• Merely organizations with ISO systems evaluate subcontractors regularly
and systematically
– Subcontractors supervision / management• It is the site engineer as identified by the majority
• One interviewee criticized this practice and strongly supported the deployment of a subcontractors’ administrator instead
www.innovation.view.gr Centre for Construction Innovation 31
Enhancing Vocational Language Skills and Working Culture Awareness of European Construction Professionals 3rd Meeting, 6-8 February 2009, Athens Greece
2. Contracts management (2)
• 2.2 Suppliers management– Suppliers selected based upon (in order of importance)
• Best quote
• Quality standards
• Compliance with technical specifications
• Availability of resources (local / national / international)
• Payment demands (mentioned by smaller contractors)
• 2.3 Construction methods / techniques– Bore / sheet piles for deep excavations– In situ concrete pouring – Prefabrication when possible– Steel-structure elements for project acceleration
www.innovation.view.gr Centre for Construction Innovation 32
Enhancing Vocational Language Skills and Working Culture Awareness of European Construction Professionals 3rd Meeting, 6-8 February 2009, Athens Greece
2. Contracts management (3)
• 2.4 Project planning / scheduling– Special software (MS Project / PPP)– Scheduling undertaken mostly for typical reasons (included in the
project’s file when submitted for permit approval)– Delays in all projects due to (in order of importance)
• Reworks in design due to lack of constructability
• Change orders by the client / owner
• Subcontractors’ inefficiency
• Conflicts / lack of cooperation amongst the project participants
• Human mistakes
www.innovation.view.gr Centre for Construction Innovation 33
Enhancing Vocational Language Skills and Working Culture Awareness of European Construction Professionals 3rd Meeting, 6-8 February 2009, Athens Greece
2. Contracts management (4)
• 2.5 Factors influencing construction industry– Government policy (changes in legislation / tendering processes)– Bureaucratic procedures for public works execution– Inefficiency in applying European / International standards– Fragmentation of the construction delivery process– Lack of actual project planning (day by day management)– Lack of certification for building trades (e.g. painters / plumbers /
masonry workers etc.)– Transient nature of project teams (successful teams are not
preserved from project to project) leading to reduced productivity– Fluctuations in the international business environment (e.g. steel unit
rate fluctuations in the past two years)
www.innovation.view.gr Centre for Construction Innovation 34
Enhancing Vocational Language Skills and Working Culture Awareness of European Construction Professionals 3rd Meeting, 6-8 February 2009, Athens Greece
3. Labour relations
• 3.1 Workforce management– Respect of labour legislation – Support to project’s personnel
– “Equal opportunity” policy – However, there are still serious problems to overcome
• Long working hours especially for young people
• Low wages
• Skills shortage for the building trades / technicians
• 3.2 Motivation / rewarding schemes– Merely unofficial than official– Tangible rewards (bonuses, monetary incentives)– Intangible rewards (moral satisfaction, acknowledging contribution)– Intangible better motivational factor than strictly tangible rewards
www.innovation.view.gr Centre for Construction Innovation 35
Enhancing Vocational Language Skills and Working Culture Awareness of European Construction Professionals 3rd Meeting, 6-8 February 2009, Athens Greece
4. Quality management / H&S
• 4.1 Quality management – 2/6 of the organisations were ISO 9001 certified– Quality systems can be beneficial as long as they don’t bring too
much of a bureaucracy in the organisation– Quality procedures are essential for
• Effective management
• Conflicts avoidance (clear definition of work flow / authority)
• 4.2 Health and Safety– Respect of the legislation– H&S is a critical criterion for subcontractors selection– H&S plan / safety engineer is a prerequisite of every project– Although H&S equipment is normally provided to the site personnel,
however most of the staff is reluctant to implement them– Cultural perceptions of site personnel
www.innovation.view.gr Centre for Construction Innovation 36
Enhancing Vocational Language Skills and Working Culture Awareness of European Construction Professionals 3rd Meeting, 6-8 February 2009, Athens Greece
5. Education & Training
• 5.1 Education and Training policy– Organizations support the development of the employees– “Win-win” situation for both parties
• 5.2 Formulation of training programmes – Ad hoc identification whenever needed (e.g. new software release)– Lack of planning on behalf of the organisations– Employees suggest training programmes themselves
• 5.3 Education and career path development– Training is important, however it is the employee’s overall
performance / productivity that interests the organizations– Efficient training results in increased productivity
www.innovation.view.gr Centre for Construction Innovation 37
Enhancing Vocational Language Skills and Working Culture Awareness of European Construction Professionals 3rd Meeting, 6-8 February 2009, Athens Greece
6. Communications and Info sharing (1)
• 6.1 Communication networks– Mixture of informal (e.g. oral) and formal (e.g. written) communication– Based on respect of the hierarchy– Open atmosphere– Communication both horizontal and hierarchical – Deviation of hierarchical levels when needed (e.g. for resolving
conflicts)
• 6.2 Social relationships development– Developed “between up to 15% of the employees”– Social events– Top management satisfied to know that employees are friendly
www.innovation.view.gr Centre for Construction Innovation 38
Enhancing Vocational Language Skills and Working Culture Awareness of European Construction Professionals 3rd Meeting, 6-8 February 2009, Athens Greece
6. Communications and Info sharing (2)
• 6.3 Decisions making approach
– Structured meetings with agendas– Open sharing of ideas– Discussions but the responsibility lies with a single person– Deliberate attempt to build consensus within the project team– Authoritative if needed
• 6.4 Information sharing
– Information sharing is filtered based on the hierarchy– Database management systems are used for storing past experience– Conventional IT systems (document control systems / admin)– Use of wireless technology for communication between the site and
the headquarters (e.g. PDAs / Laptops)
www.innovation.view.gr Centre for Construction Innovation 39
Enhancing Vocational Language Skills and Working Culture Awareness of European Construction Professionals 3rd Meeting, 6-8 February 2009, Athens Greece
Conclusions• Cultural differences have been identified• Agreement on the roles and responsibilities of the project
participants• Different approaches on subcontractors’ control and evaluation
procedures• Workforce management is primarily based on respecting the
legislation• Quality assurance systems benefits are not perceived in the same
manner for all the interviewees• Training and Development schemes are not implemented
systematically and depends on the employees’ initiative• Communications based on hierarchical structures • Decision making relied upon responsibility allocation
www.innovation.view.gr Centre for Construction Innovation 40
Enhancing Vocational Language Skills and Working Culture Awareness of European Construction Professionals 3rd Meeting, 6-8 February 2009, Athens Greece
Thank you for your attention!