58
Submission deadline moved to 18 th May Edgar John (English Premiership case)-names of group members Mwinje Ferdinand and Friends New case Mwinje Ferdinand and Friends New case

Summary Lessons 6 7 8

Embed Size (px)

Citation preview

Page 1: Summary Lessons 6 7 8

� Submission deadline moved to 18th May

� Edgar John (English Premiership case)-names

of group members

Mwinje Ferdinand and Friends – New case� Mwinje Ferdinand and Friends – New case

Page 2: Summary Lessons 6 7 8

� SAFETY OBLIGATIONS

� Ethical Dilemmas

� ETHICAL CODES

� Conflict of Interest

� Confidentiality

� RIGHTS OF ENGINEERS

� Whistle-blowing

Page 3: Summary Lessons 6 7 8

Slides - 06

Page 4: Summary Lessons 6 7 8

� They help us to deal with practical moral problems, especially moral dilemmas.

4

� They can be used to justify the general obligations of engineers and others involved in technological development.

Page 5: Summary Lessons 6 7 8

� In 1974 the first crash of a fully loaded DC-10

jumbo jet occurred over the suburbs of Paris;

� 346 people were killed, a record for a single-

plane crash.

5

plane crash.

� It was known in advance that the crash was

bound to occur because of the jet's defective

design

Page 6: Summary Lessons 6 7 8

� The fuselage of the plane was developed by Convair, a subcontractor for McDonnell-Douglas.

� Two years earlier Convair's senior engineer directing the project, Dan Applegate, had written a memo to the vice president of the

6

written a memo to the vice president of the company itemizing the dangers that could result from the design.

� He accurately detailed several ways the cargo doors could burst open during flight, depressurize the cargo space, and thereby collapse the floor of the passenger cabin above.

Page 7: Summary Lessons 6 7 8

� Since control lines ran along the cabin floor,this would mean a loss of control of the plane.

� Applegate recommended redesigning thedoors and strengthening the cabin floor.

� Without such changes, he stated, it wasinevitable that some DC-10 cargo doors wouldopen in midair, resulting in crashes.

7

open in midair, resulting in crashes.

Page 8: Summary Lessons 6 7 8

� Convair top management disputed neither thetechnical facts cited by Applegate nor hispredictions.

� They maintained, however, that the possiblefinancial liabilities Convair might incur prohibitedthem from passing on this information to

8

them from passing on this information toMcDonnell-Douglas.

� These liabilities could be severe since the cost ofgrounding the planes to make safety improvementswould be very high and came at a time whenMcDonnell-Douglas would be placed at acompetitive disadvantage

Page 9: Summary Lessons 6 7 8

� As a loyal employee Applegate had an

obligation to follow company directives, at

least reasonable ones.

� Perhaps he also had family obligations which

9

� Perhaps he also had family obligations which

made it important for him not to jeopardize

his job.

� As an engineer he was obligated to protect

the safety of those who would use or be

affected by the products he designed.

Page 10: Summary Lessons 6 7 8

� A clash between at least two generalprofessional obligations, one to his employerand one to the public

� A clash between professional and personalobligations as well.

10

obligations as well.

=> Given that the vast majority of engineers aresalaried employees, it is very likely that dutiesto employers will on occasion conflict withduties to the public.

Page 11: Summary Lessons 6 7 8

1. Identify the relevant moral factors andreasons. What are the clashing duties,competing rights, alternative goods and bads,and virtues and vices involved?

2. Gather all available facts that are pertinent to

11

2. Gather all available facts that are pertinent tothe moral factors involved.

3. If possible, rank the moral considerations inorder of importance as they apply to thesituation.

Page 12: Summary Lessons 6 7 8

4. Consider alternative courses of action as waysof resolving the dilemma, tracing the fullimplications of each.

5. Talk with colleagues (or friends or otherstudents), seeking their suggestions andalternative perspectives on the dilemma.

12

alternative perspectives on the dilemma.

6. Arrive at a carefully reasoned judgment byweighing all the relevant moral factors andreasons in light of the facts.

Page 13: Summary Lessons 6 7 8

Ethical theories cannot be expected to

provide simple resolutions of complex

dilemmas.

But they can help by providing frameworks

for understanding and reflecting upon

13

for understanding and reflecting upon

dilemmas.

Page 14: Summary Lessons 6 7 8

In justifying the general obligations ofengineers and others involved in technologicaldevelopment, two questions need to beconsidered:(1) Why do engineers have obligations to

14

considered:(1) Why do engineers have obligations toprotect the safety of the public affected bytheir products and projects?"(2) What reasons or justification can be givenfor our earlier claims that engineers have theseobligations?

Page 15: Summary Lessons 6 7 8

Possible Explanations

� Safety is involved in most of the thorny issuesin engineering ethics.

� Certainly it is the most pressing considerationin most situations involving whistle-blowing,confidentiality, and the exercise of professionalautonomy.

15

confidentiality, and the exercise of professionalautonomy.

� Engineering ethics takes as its primary focusthe promotion of safety while bringing usefultechnological products to the public.

Page 16: Summary Lessons 6 7 8

Further Explanations

A rights theory begins with the assumption

that every person has an inherent right as a

human being to pursue his or her legitimate

interests, i.e., interests not harming others

Does this imply an unqualified right not to be

16

Does this imply an unqualified right not to be

harmed by technological products?

Page 17: Summary Lessons 6 7 8

No! If people purchase hang-gliders and then

kill themselves by flying them carelessly or

under unfortunate weather conditions, their

rights have not been violated - so long as

advertisements about the joys of, “hang-

gliding” did not contain misleading

17

gliding” did not contain misleading

information.

Page 18: Summary Lessons 6 7 8

� The basic right does imply a right not to be

poisoned, maimed, or killed by technological

products whose dangers are not obvious or

are deliberately hidden.

� This in turn implies a right to informed

consent when purchasing or using products

or services that might be dangerous (e.g.,

18

or services that might be dangerous (e.g.,

buying an airplane ticket).

=>This may be described as a right to make an

“informed purchase”.

Page 19: Summary Lessons 6 7 8

=> Thus there is a direct link between basic human rights and the safety obligations of engineers, both in regard to what those obligations are and how they are acquired.

19

Page 20: Summary Lessons 6 7 8

1. The first view is that engineers acquire moral obligations concerning safety by being subject to laws or enforced codes that

20

subject to laws or enforced codes that require them to be so obligated.

2. The second view is that engineers acquire special obligations by joining a professional society and thereby agreeing to live by that society's code of ethics.

Page 21: Summary Lessons 6 7 8

3. The third view is that engineers acquire

safety obligations through the contractual

agreements by which they are hired by their

companies or employers.

4. Engineers, upon entering their careers,

21

4. Engineers, upon entering their careers,

made a broad, tacit promise to the public to

protect and safeguard it in the course of

performing their tasks.

Page 22: Summary Lessons 6 7 8

Slides - 07

Page 23: Summary Lessons 6 7 8

� Inspiration and Guidance

� Support for Ethical Behaviour

� Deterrence and Discipline

� Education and Mutual Understanding

23

� Education and Mutual Understanding

� Contribution to the Profession’s Public Image

� Protecting the Status Quo

� Promoting Business Interests

Page 24: Summary Lessons 6 7 8

Mankind cannot survive without technology. But unless technology becomes a true servant of man, the survival of

24

a true servant of man, the survival of mankind is in jeopardy. And if technology is to be the servant, then the engineer's paramount loyalty must be to society.(Victor Paschkis)

Page 25: Summary Lessons 6 7 8

� Acting on professional commitments to the public can be a more effective way to serve a company than a mere willingness to do anything one sees as good for the company.

� Loyalty to companies or their current owners should not be equated with merely obeying one's

25

Loyalty to companies or their current owners should not be equated with merely obeying one's immediate supervisor.

� An engineer might have professional obligations to both an employer and to the public that reinforce rather than contradict each other. Thus there need be no general contrast between the moral status of employees and professionals.

Page 26: Summary Lessons 6 7 8

1. It involves exercising sophisticated skills, judgment, and discretion which is not entirely routine or susceptible to mechanization.

26

2. Preparation to engage in the profession requires extensive formal education, including technical studies in one or more areas of systematic knowledge as well as broader humanistic studies. Continuing education and updating of knowledge are also required.

Page 27: Summary Lessons 6 7 8

3. Special societies and organizations controlled by members of the profession are allowed by the public to play a major role in setting standards for admission to the profession, drafting codes of ethics, enforcing standards of conduct, and representing the profession before the public and the government.

27

4. It serves some important aspect of the public good, as indicated in the codes of ethics (e.g. medicine promotes health, law protects public's legal rights, and engineering promotes the public's health, safety and welfare as they relate to technology.)

Page 28: Summary Lessons 6 7 8

� Earning a bachelor's degree or the equivalent

in engineering at a recognised training

institution.

Performing work commonly recognized as

28

� Performing work commonly recognized as

what engineers do.

� Being officially registered and licensed as a

"Professional Engineer" ("PEng").

� Acting in morally responsible ways while

practicing engineering.

Page 29: Summary Lessons 6 7 8

(1) Attaining standards of achievement in

education, job performance and creativity in

engineering which distinguish engineers from

engineering technicians and technologists.

(2) Accepting as part of their professional

29

(2) Accepting as part of their professional

obligations at least the most basic moral

responsibilities to the public as well as to their

employers, clients, colleagues, and

subordinates.

Page 30: Summary Lessons 6 7 8

Engineers work within two general types

30

Engineers work within two general types of organisations; service organizations, and business or profit-making organizations

Page 31: Summary Lessons 6 7 8

1. Service organisations provide services to the public

or to other organizations - they operate under the

economic restraints of a budget allocated by

supervising government agencies or based on their

income from the services they provide.

2. Business or profit-making organisations are

established primarily to produce income, the

31

established primarily to produce income, the

performance criterion for which is maximum

profits or a reasonable return on investment,

through provision of a product or service which the

public finds useful.

Page 32: Summary Lessons 6 7 8

� In order to meet their institutional goals,

organizational rules are created which attach

specific duties to positions within the

organization.

An institutional duty is any assigned task within

32

� An institutional duty is any assigned task within

an organization, whether the assignment is

directly or indirectly rule-specified.

� In order to enable people holding managerial

positions to meet their institutional duties, the

rules assign them institutional authority.

Page 33: Summary Lessons 6 7 8

Engineers are expected to avoid conflicts of interest and to protect

confidential information

33

Page 34: Summary Lessons 6 7 8

� Conflicts of interest arise whenever people or

groups have interests which if pursued could keep

them from meeting at least one of their obligations.

� Conflicts of interest arise in situations in which

employees have side interests substantial enough

34

employees have side interests substantial enough

potentially to affect their independent judgment in

serving their company's interests.

=> Moral dilemmas, in contrast, occur when two

or more moral obligations, rights or ideals

come into conflict and not all of them can be

met.

Page 35: Summary Lessons 6 7 8

� Having an interest in a competitor's business, viz. actually working for the competitor as an employee or consultant, or partial ownership or substantial stockholdings in the competitor's business.

� Using "inside" information to gain an advantage or set up a business opportunity for oneself, one's

35

set up a business opportunity for oneself, one's family, or one's friends.

� Benefiting from personal involvements with suppliers, sub-contractors or customers e.g. accepting bribes directly intended to influence judgment or working for a subcontractor or supplier who deals with one's corporation.

Page 36: Summary Lessons 6 7 8

The necessity of protecting confidential

information is a distinct obligation of

engineers and important in its own right –

actually keeping confidences is one of the

36

actually keeping confidences is one of the

most central and widely acknowledged

duties of any professional.

Page 37: Summary Lessons 6 7 8

� Confidential information is information which

prima facie ought to be kept secret.

� Confidential information is any information

which the employer would like to have kept

37

which the employer would like to have kept

secret in order to compete effectively against

business rivals, e.g. any data concerning the

company's business or technical processes

which are not already public knowledge.

Page 38: Summary Lessons 6 7 8

� The obligation to protect confidential

information does not cease when employees

change jobs, otherwise it would be

impossible to protect such information.

38

impossible to protect such information.

� Unless the employer gives consent, former

employees are barred indefinitely from

revealing trade secrets – a clear illustration

that professional integrity of engineers

involves much more than mere loyalty to

one's present employer.

Page 39: Summary Lessons 6 7 8

� Donald Wohlgemuth, a chemical engineer, at one time was manager of B.F. Goodrich's space suit division.

� Technology for space suits was undergoing rapid development, with several companies competing for government contracts.

39

government contracts. � Dissatisfied with his salary and research facilities at B.F.

Goodrich, Wohlgemuth negotiated a new job with International Latex Corporation as manager of engineering for industrial products.

� International Latex had just received a large government subcontract for developing the Apollo astronauts' space suits, and that was one of the programs Wohlgemuth would manage.

Page 40: Summary Lessons 6 7 8

� In exercising the engineer’s general skills and

knowledge, it is virtually inevitable that some

unintended "leaks" occur.

� An engineer’s knowledge base generates an intuitive

sense of what designs will or will not work, and trade

40

sense of what designs will or will not work, and trade

secrets form part of this knowledge base.

� To fully protect the secrets of an old employer on a

new job would thus virtually require that part of the

engineer's brain be destroyed - a solution no one

would recommend on moral grounds!

Page 41: Summary Lessons 6 7 8

White-collar crime is the secretive violation of laws regulating work activities, usually but not always, committed by white-collar workers

41

Page 42: Summary Lessons 6 7 8

Slides -08

Page 43: Summary Lessons 6 7 8

� Engineers have different types of moral rights, which fall into the sometimes overlapping categories of human, employee, contractual, and professional rights.

� As human beings, engineers have fundamental rights to live and freely pursue their legitimate

43

� As human beings, engineers have fundamental rights to live and freely pursue their legitimate interests.

� Examples of such fundamental rights include: => the right not to be unfairly discriminated

against in employment on the basis of sex, race, or age. => the human right to pursue one's career.

Page 44: Summary Lessons 6 7 8

� As employees, engineers have special rights, which

include institutional rights that arise from specific

agreements in the employment contract, e.g. the

right to receive one's salary and other company

benefits in return for performing one's duties.

� Other employee rights, however, are not reducible to

purely institutional rights, e.g. the right to engage in

the non-work political activities of one's choosing,

44

the non-work political activities of one's choosing,

without reprisal or coercion from employers – a right

which employers ought to respect, whether or not it

is explicitly recognized in a contract or employment

agreement.

Page 45: Summary Lessons 6 7 8

� Engineers have a general obligation to

protect the safety and well-being of the

public, and correspondingly, they have a to

protect the safety and well-being of the

45

protect the safety and well-being of the

public.

=> This obligation to the public might in

special situations require whistle-

blowing, and hence a (limited) right to

whistle-blow.

Page 46: Summary Lessons 6 7 8

� This is the right to refuse to engage in what one believes and has reason to believe is unethical behavior, and to refuse to do so solely because one views it as unethical.

46

solely because one views it as unethical. � Two situations to consider:

(i) When there is widely shared agreement in the profession as to whether or not an act is unethical, and (ii) When there is room for disagreement among reasonable people over whether an act is unethical.

Page 47: Summary Lessons 6 7 8

Is it right to exercise personal conscience in

situation (ii) above??

=>Yes, Engineers should be recognized as

having a limited right to turn down

assignments which violate their personal

consciences in matters of great importance,

47

consciences in matters of great importance,

such as threats to human life, even where

there is room for moral disagreement among

reasonable people about the situation in

question.

Page 48: Summary Lessons 6 7 8

� Engineers have a right to professionalrecognition for their work and accomplishments,both with fair monetary remuneration, and non-monetary forms of recognition.=> This serves as a moral basis for

48

=> This serves as a moral basis for(i) arguments against corporations which makeexcessive profits while engineers are paidlowly, and (ii) criticizing the unfairness ofpatent arrangements which give only nominalrewards to creative engineers who make thediscoveries leading to the patents.

Page 49: Summary Lessons 6 7 8

� Without a fair remuneration, we know,

engineers cannot concentrate their energies

where they properly belong - their time will

be taken up by money worries, or even by

moonlighting in order to maintain a decent

standard of living.

Non-monetary forms of recognition are also

49

� Non-monetary forms of recognition are also

important for it is unhealthy to work hard at

one's job without proper recognition, and

� unrecognized work is also demeaning.

Page 50: Summary Lessons 6 7 8

� Professional rights and duties are not identical to the rights and duties of non-professionals, but neither are they unrelated to them.

50

� Professional rights and duties are justified in terms of more basic moral principles which also apply outside the professional job context.

Page 51: Summary Lessons 6 7 8

� In seeking to meet the obligation to inform

those members of the public affected by

"social experimentation" through engineering,

engineers and others have sometimes

51

engineers and others have sometimes

engaged in what is known as "whistle-

blowing”.

Page 52: Summary Lessons 6 7 8

� Is it ever morally permissible to do so?� When is whistle-blowing ever morally obligatory?� Is it always an act of disloyalty to an organization, or

could it sometimes be consistent with companyloyalty?

52

loyalty?� Should it sometimes be viewed as an act of moral

heroism which goes beyond the call of duty?� What procedures ought to be followed in blowing

the whistle?� And to what extent do engineers have a right to

"whistle-blow?"

Page 53: Summary Lessons 6 7 8

The main features that characterize most

cases of whistle-blowing by employees of

organizations

(i) Information is conveyed outside approved

53

(i) Information is conveyed outside approved

organizational channels or in situations

where the person conveying it is usually under

pressure from supervisors or others not to do

so.

Page 54: Summary Lessons 6 7 8

(ii) The information being revealed is new or not fully known to the person or group it is being sent to.

(iii) The information concerns what the whistle-blower believes is a significant moral problem concerning the organization, e.g. criminal behavior, unethical policies, injustices to workers within the organization, and

54

criminal behavior, unethical policies, injustices to workers within the organization, and threats to public safety.

(iv) The information is conveyed intentionally with the aim of drawing attention to the problem.

Page 55: Summary Lessons 6 7 8

� A decision to whistle-blow, whether within or outside an organization, is a serious matter that deserves careful reflection.

� There are several rules of practical advice and common sense which should be heeded before taking this action:1. Except for extremely rare emergencies, always try

55

1. Except for extremely rare emergencies, always try working first through normal organizational channels - get to know both the formal and informal rules for making appeals within the organization.

2. Be prompt in expressing objections, for waiting too long may create the appearance of plotting for your advantage and seeking to embarrass a supervisor.

Page 56: Summary Lessons 6 7 8

3. Proceed (i) in a tactful, low-key manner, (ii) be considerate of the feelings of others involved, (iii) always keep focused on the issues themselves, (iv) avoiding any personal criticisms that might create antagonism and (v) deflect attention from solving those issues.

4. As much as possible, keep supervisors informed of your actions, both through informal discussion and formal memorandums.

56

formal memorandums.5. Be accurate in your observations and claims, and

keep formal records documenting relevant events.6. Consult colleagues for advice - avoid isolation.7. Before going outside the organization, consult your

professional society (if possible).8. Consult a lawyer concerning potential legal

liabilities.

Page 57: Summary Lessons 6 7 8

� Whistle-blowers who proceed responsibly and take special care to document their views, are fulfilling their obligations to protect and serve the public.

� To this extent they have a professional moral

57

� To this extent they have a professional moral right to whistle-blow.

� This important right is a restricted one, however, and its appropriate extent can vary depending on a number of factors.

� That right is limited by, for instance, legitimate needs to keep some information confidential.

Page 58: Summary Lessons 6 7 8

� Sometimes whistle-blowing is a practical moral necessity.

� But, generally it holds little promise as the best possible method for remedying problems and should be viewed as a last resort.

� The obvious way to remove the need for internal

58

� The obvious way to remove the need for internal whistle-blowing is to allow greater freedom and openness of communication within an organization.

� Another way is the creation of an ombudsperson or an ethics review committee with genuine freedom to investigate complaints and make independent recommendations to top management.