SUMMARY RECORD

SUMMARY RECORD

OECD-BANK INDONESIA REGIONAL ASIAN SEMINAR ON FINANCIAL LITERACY: TOWARDS A NATIONAL STRATEGY ON FINANCIAL EDUCATION

27 JUNE 2011

JAKARTA, INDONESIA

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INTRODUCTION AND BACKGROUND

The OECD-Bank Indonesia Regional Asian Seminar on Financial Literacy: Towards a National Strategy on Financial Education was held in Jakarta on 27 June 2011. It was co-organised by the Organisation for Economic Co-operation and Development (OECD) and Bank Indonesia (BI) with the support of the Government of Japan. The event was held at Bank Indonesia premises in downtown Jakarta.

An international audience of high-level governmental officials and experts from public bodies, regulatory and supervisory authorities attended the conference along with senior decision makers and academics from OECD countries and non-OECD members’ economies. Participation from Indonesia was very high, due notably to the imminent launching of the Indonesian national strategy for financial education and inclusion and to these being a key priority selected by Indonesia in its forthcoming role of ASEAN President. Around 202 participants coming from 15 member and non-member economies (including 2 additional Enhanced Engagement countries: India and South Africa) attended the event – see attached list of participants -.

The programme of the seminar allowed the discussion of the priorities identified by Indonesia within its national strategy and the dissemination of international good practices and instruments developed by the INFE/OECD:

Special address: Complementarities between financial inclusion, financial consumer protection and financial education

PANEL I - Importance of Coordinated Financial Education Strategy to Improve Financial Inclusion: Asian Experience

Special address: Next steps in the financial education agenda: the UK Experience

PANEL II - Measurement of Financial Literacy: a First Important Step for the Development of National Coordinated Programmes

PANEL III - Empowering Future Generations: Financial Education for Young People and in Schools

Presentations and speeches are available on the seminar dedicated website.

Opening remarks

Deputy Secretary General Richard Boucher, OECD, expressed the pleasure for the OECD to organize with Bank Indonesia a second international meeting on financial education after the success of the first one in October 2008. He conveyed his strong satisfaction for the deepening of the relations between Indonesia and the OECD and thanked the audience and the authorities attending the seminar, whose presence was a testimony to their political determination and commitment to better financial education and inclusion. DSG Boucher explained the need for a three-pronged, demand-side approach to financial markets involving enhanced financial inclusion, appropriate

http://www.oecd.org/home/0,2987,en_2649_201185_1_1_1_1_1,00.html

http://www.bi.go.id/web/en

http://www.oecd.org/document/34/0,3746,en_2649_15251491_47298018_1_1_1_1,00.html

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consumer protection and improved financial awareness and literacy. He concluded offering the OECD full support to this endeavour, in accordance with the OECD-BI Memoranda of Understanding, stressing the need to empower future generations and enhance the well-being of individuals, family, and ultimately of the whole economy.

Deputy Governor Muliaman Hadad, Bank Indonesia, welcomed the more than 200 participants and international speakers and thanked them for attending the OECD-BI Seminar in Jakarta, in a day of celebrations marking the 484th anniversary of the city foundation. In his opening speech he explained the mutually complementing relationship between financial education and inclusion. He noted how higher levels of financial literacy are an essential gateway to better living standards for South-East Asian households. He also addressed the need for thorough methodologies and tools for effective financial education policies and concluded praising the role played by financial literacy and inclusion in preserving financial stability.


The special address was delivered by Mr. Hidehiko Sogano, Vice-Chair of the OECD Committee on Financial Markets (CMF) and Deputy Director General, Bank of Japan.

Mr. Sogano gave an overview of the post-crisis context noting in particular the increasing complexity of saving and investment products and the transfer of risk to individuals. Such developments call for a redefinition of financial market efficiency that includes financial consumer protection as a cornerstone within a tripartite approach seeking to protect consumers, empower them through financial education and provide them with access to affordable and appropriate financial products. Mr Sogano also explained how each of these components should be designed and implemented, notably in the framework of the specificities of Asian countries. He then described the role of the OECD in defining good practices in the field.

In particular he stressed the important contribution of the countries that are members of the OECD International Network on Financial Education (INFE). Their knowledge and experience assist the OECD Secretariat in developing guidelines, disseminating best practice, setting standards on instruments and frameworks to enhance financial education and consumer protection. Mr Sogano concluded his intervention mentioning the stock taking exercise on financial consumer protection regulatory regimes undertaken by the OECD and the creation of the Financial Consumer Protection Task Force in the framework of the G20 call on options to strengthen consumer protection in the area of financial services.

PANEL I - IMPORTANCE OF COORDINATED FINANCIAL EDUCATION STRATEGY TO IMPROVE FINANCIAL INCLUSION: ASIAN EXPERIENCE

The session, moderated by Deputy Governor Muliaman Hadad, Bank Indonesia, addressed the advantages of developing financial inclusion programmes combined with financial literacy strategies, the instruments and tools designed by the OECD on financial literacy and education and the challenges and solutions relating in particular to the Asian experience.

Ms. Flore-Anne Messy, Principal Administrator, Financial Education, OECD, began by underlining the importance of an international approach to address financial exclusion especially thanks to the momentum provided by the attention of global policymakers to these issues determined by the development of the G20 principles for innovative financial inclusion. She then presented the international perspective, notably the instruments developed by the OECD and its INFE in relation to

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national strategies and coordinated approaches, and explained the importance of the financial education component of effective financial inclusion. Ms Messy noted how the demand side of financial inclusion has not been sufficiently addressed and how this is a crucial step to improve qualitatively financial inclusion and empower consumers.

Dr. Deepali Pant Joshi, Chief General Manager-In-Charge, Reserve Bank of India, underlined the twin aspects of financial inclusion, outlining the key components of the demand and supply side, and how they both aim at the same objectives in a continuous process. She then described the main initiatives of RBI, and addressed the importance of acting on financial literacy and through what she identified as its key elements, namely personal financial management, provision of information and operational knowledge. She concluded her intervention presenting some interesting data about increasing banking services penetration in India and stressing the importance of collaboration among various institutions in her country.

Dr. Johnny Noe E. Ravalo, Managing Director, Central Bank of the Philippines, presented the case for financial inclusion in the Philippines beginning with a detailed overview of the demographic and geographical features of the archipelago and addressing the role of overseas workers and the level of penetration of bank branches in the country. Dr. Ravalo explained how market forces alone won’t resolve financial exclusion, as social gains are obvious but economic ones are not. This is why, he stressed, there needs to be a definition of new banking regulations tailor made to allow this sector to flourish. Dr Ravalo concluded presenting the details of such regulations and the initiatives of the central bank to favour microfinance and their impact.


Mr Gerard Lemos, Chairman, the Money Advice Service, UK, explained the change of approach to financial education decided by the UK, motivated by the long-term financial risk shifting from states to citizens and the need to ensure that customers know whether the products they are sold are fit for purpose. In presence of increasing cases of mis-selling by financial institutions and of clients of financial products overwhelmed by more and more complex information, the UK decided to complement the existing elements of regulation and education with a free and universal money advice service. He explained in detail how such service works (in particular the “ financial health check”) to benefit citizens and concluded stressing the need to have political and industry support but also to be perceived as fully independent.

PANEL II - MEASUREMENT OF FINANCIAL LITERACY: A FIRST IMPORTANT STEP FOR THE DEVELOPMENT OF NATIONAL COORDINATED PROGRAMMES

The panel, chaired by Mr. Hidehiko Sogano, Vice-Chair of the OECD Committee on Financial Markets and Deputy Director General, Financial Markets and International Department, Bank of Japan, analysed the importance of assessing needs and gaps in financial literacy and inclusion and the main challenges in the development of an appropriate methodology and its implementation. The panel allowed for the opportunity to discuss the OECD/INFE good practices, tools and ongoing pilot exercise.

Dr. Adele Atkinson, Policy Analyst, Financial Education, OECD, explained the importance of measurement in obtaining hard evidence of the state of financial literacy levels and the most vulnerable groups, providing policymakers with the tools to identify priorities and set targets against a baseline. Dr Atkinson explained the challenges linked to the creation of a robust measure, such as the need for adequate resources, clear definitions, appropriate questions and analytical capabilities to process data. She described the survey developed by the OECD and its INFE to meet this needs.

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This measurement instrument is cost effective, widely applicable and analysed in a standard way. She concluded by presenting the scope and content of the INFE OECD measurement pilot, currently implemented by 13 countries (including Malaysia).

Ms. Koid Swee Lian, Director, Consumer and Market Conduct Department, Bank Negara Malaysia, analysed the Malaysian experience in using the OECD survey to measure the financial literacy of its population. She began by an introduction to the parameters of the OECD pilot survey, and explained how it was integrated with specific supplementary questions to gauge certain specificities of the Malaysian market. At the same time, she stressed the importance of keeping the objectives clear and coherent. Ms Lian gave an overview of the sampling methodology and of quality controls built-in the survey and finally addressed the findings of the pilot and its policy implications. Ms Lian underlined in particular the need to start financial education at an early age and the importance of empowering young consumers with the skills needed to manage finances with confidence.

Mr. Wimboh Santoso, Director Banking Research and Regulation, Bank Indonesia, began with a snapshot of the levels of financial access in Indonesia and the role played by financial institutions in fostering economic growth. Mr. Santoso explained that in order to increase financial inclusion and literacy, Bank Indonesia engaged in a financial literacy measurement exercise covering both urban and rural communities and in a survey of the levels of confidence in the banking industry. He concluded his intervention with an analysis of the important policy conclusions resulting from the measurement: from the identification of the institutions better placed to educate consumers to the five pillars of inclusive finance as envisaged by BI.

PANEL III - EMPOWERING FUTURE GENERATIONS: FINANCIAL EDUCATION FOR YOUNG PEOPLE AND IN SCHOOLS

The panel, chaired by Prof. Dr. Ir. Muhammad Nuh, Vice Minister of National Education of Indonesia, addressed how to increase the level of financial literacy of the young populations and the benefits that this would determine. The panel discussed the main challenges to the integration of financial education in school programmes, the tools available and the involvement of stakeholders.

Ms. Flore-Anne Messy, Principal Administrator, Financial Education, OECD, analysed the importance of starting financial education early in schools and addressed the challenges and the international guidance on the subject. She began by pointing at the increasing needs of new generations, faced with increasing access to financial products and bearing more financial risks, as a strong rationale for the introduction of financial education in schools. Ms. Messy explained the advantages of this policy, such as quasi nationwide delivery and spill-over effects to the community, and introduced the OECD/INFE framework and the policy instruments on financial education in schools. She also provided the audience with the main findings of the INFE stock take and informed them of the forthcoming first international benchmark on financial literacy through the OECD Programme for International Students Assessment (PISA).

Ms. Toh Hooi Min, MoneySENSE, Singapore, presented the financial education initiatives managed by the Monetary Authority of Singapore and its vision of a “MoneySENSE consumer” able to determine risk appetites and investment objectives, select the appropriate service provider and allocate financial resources among various products. In order to achieve this objective, the introduction of financial education in schools was of key importance. Ms Min presented the numerous initiatives developed for students of different ages together with the evaluation conducted on such programmes and their findings.

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Mr. Lyndwill Clarke, Manager, Consumer Education, Financial Services Board, South Africa, presented the activities of the FSB within the formal education system. He acknowledged the challenges faced, such as the need to train teachers and to obtain buy-in from the education authorities, and went through some of the interesting programmes run in the country. He concluded with an analysis of the lessons learnt on the development of material and resources, and the need to engage with institutions at the national and local levels.

Mr. Jared Penner, Aflatoun and Childfinance, the Netherlands, introduced Childfinance, a multi-stakeholder movement that works to provide access to financial education to children. He explained their vision of young generations capable of fully realising their potential as responsible economic citizens and the programmes and activities in which the organisation is involved. He concluded with some details on the criteria that financial institutions must meet to become involved and participate in the Childfinance movement.

CLOSING REMARKS

Deputy Governor Muliaman Hadad, Bank Indonesia, began by underlining the importance of the Memorandum of Understanding between Bank Indonesia and the OECD in the organisation and success of the Seminar. He stressed the appropriate timing for convening such audience, in the year in which Indonesia will launch its national strategy for financial inclusion and at a time in which the country is about to take up the presidency of ASEAN. Deputy Governor Hadad noted how financial education and inclusion would be put high on the ASEAN agenda and how Indonesia would benefit from the discussions that occurred during the BI-OECD regional seminar.

Deputy Secretary General Richard Boucher, OECD, thanked Deputy Governor Hadad and Bank Indonesia for their leadership in advocating for better financial education and inclusion in the region. He highlighted some of the key outputs and areas of work of the OECD project on financial consumer protection and education and noted how these are also at the core of Asian policymakers’ interest. He finally agreed with Deputy Governor Hadad on the timeliness of the event, especially in light of the OECD objective to further strengthen its engagement with Indonesia and South-East Asian countries.

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EVENT EVALUATION

a. Feedback from participants

Feedback questionnaires were included in the participants’ seminar pack in order to gauge satisfaction with the event overall and the relevance of each session. 68 attendees completed the questionnaires (representing a rate of response of 37%1), coming mainly from government or regulatory bodies (51%) educational/academic institutions (24%) and the corporate sector (16%).

The feedback has been overwhelmingly positive, with a total of 73% of participants rating the conference as very good or excellent. In addition, 74% felt that the overall content was very good or excellent and 73% felt that the organisation and facilities were either very good or excellent.

The conference is very likely to facilitate the objective of Bank Indonesia in collaborating with the private sector and regional branches of the institution in implementing their national strategy on financial education and inclusion and it raised the importance of these issues in the regional press. Almost everybody felt that the conference contributed to the promotion of financial literacy in their country or institution (99%) and that it changed their perspective in some way (99%). Furthermore, all the participants (100%) expect to use information from the conference in their work.

Each of the sessions within the conference was seen as relevant by participants, with those finding the relevance to be “very high” or “high” ranging between 76% and 82%. The speakers were seen to be of a high quality, with 71% of respondents rating them as very good or excellent. 94% appreciated the structure and format of the sessions.

The comments from the conference participants indicate that they appreciated the content of the Seminar and they found it very timely and relevant in informing policymakers and the private sector ahead of the launch of Indonesia’s national strategy. As it was the case for previous events, participants appreciated the opportunity to build and strengthen their networks and valued the level and the relevance of the presentations.

b. General assessment

The participants’ feedback shows that this was a very successful, relevant and effective seminar. It promoted OECD’s leadership role in nurturing global and regional awareness on the importance of financial literacy, financial inclusion and financial consumer protection. It also reinforced the cooperation with a key G20 player and continued the fulfilment of the Memorandum of Understanding with Bank Indonesia, paving the way for more structured collaboration not only with this institution but also with other key countries in the region.

1 This represents a high response rate compared to similar events, where number of respondents

has usually been between 25% and 30% of participants.

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BI-OECD REGIONAL ASIAN SEMINAR ON FINANCIAL LITERACY TOWARDS A NATIONAL STRATEGY ON FINANCIAL EDUCATION

Programme* Monday 27 June 2011

OPENING SESSION

9.30 – 10.10

Opening Remarks:

Mr. Muliaman D. Hadad, Deputy Governor, Bank Indonesia

OECD Deputy Secretary-General Richard Boucher


by Mr. Hidehiko Sogano, Vice-Chair of the OECD Committee on Financial Markets and Deputy Director General, Financial Markets and International Department, Bank of Japan

10.10 – 10.40 NETWORKING BREAK

PANEL I: IMPORTANCE OF COORDINATED FINANCIAL EDUCATION STRATEGY

TO IMPROVE FINANCIAL INCLUSION : ASIAN EXPERIENCE

10.40 – 12.20

CHAIRPERSON: Mr. Muliaman D. Hadad, Deputy Governor, Bank Indonesia

PANELLISTS:

Ms. Flore-Anne Messy, Principal Administrator, OECD Financial Affairs Division

Dr. Deepali Pant Joshi (Mrs.), Chief General Manager-in-Charge, Rural Planning and Credit Department, Reserve Bank of India

Dr. Johnny Noe E. Ravalo, Managing Director, Supervision & Examination Sector, Central Bank, the Philippines

This session will focus on:

The importance of developing financial inclusion programmes combined with financial literacy endeavors

OECD framework for financial literacy and financial education strategies

Specificities of Asian countries

Challenges and solutions


by Mr. Gerard Lemos, Chairman of the Money Advice Service (MAS), United Kingdom

12.20 – 13.00

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13.00 – 14.30 LUNCH hosted by Bank Indonesia

PANEL II: MEASUREMENT OF FINANCIAL LITERACY : A FIRST IMPORTANT STEP

FOR THE DEVELOPMENT OF NATIONAL COORDINATED PROGRAMMES

14.30 – 15.45

CHAIRPERSON: Mr. Hidehiko Sogano, Vice-Chair of the OECD Committee on Financial Markets

and Deputy Director General, Financial Markets and International Department, Bank of Japan

PANELLISTS:

Dr. Adele Atkinson, Policy Analyst, Financial Education, OECD Financial Affairs Division

Mrs. Swee Lian Koid, Director, Consumer Market Conduct Department, Bank Negara Malaysia (BNM)

Mr. Wimboh Santoso, Director of Banking Research and Regulation, Bank Indonesia


Importance of assessing the needs and gaps in respect to financial literacy and inclusion

Main challenges in the development of a related methodology and its implementation

OECD/INFE good practices, methodologies and ongoing pilot exercise

Results and their follow up

15.45 – 16.00 NETWORKING BREAK

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PANEL III: EMPOWERING FUTURE GENERATIONS : FINANCIAL EDUCATION

FOR YOUNG PEOPLE AND IN SCHOOLS

16.00 – 17.30

CHAIRPERSON: Prof. Dr.Ir. Muhammad Nuh, Minister of National Education of Indonesia

PANELLISTS:

Ms. Flore-Anne Messy, Principal Administrator, OECD Financial Affairs Division

DISCUSSANTS:

Ms. Hooi Min Toh, Deputy Director, Consumer Issues Division, Monetary Authority of Singapore

Mr. Lyndwill Clarke, Manager, Consumer Education Department, Financial Services Board, South Africa

Mr. Jared Penner, Aflatoun and Childfinance, the Netherlands


Level of literacy of the young population

Importance of teaching children about personal finance at early age

Main challenges to the integration of financial education in school programmes

OECD/INFE Guidelines on financial education at school

Innovative tools and involvement of various stakeholders

Training of teachers, development of materials and adequate pedagogic tools

Evaluation of programmes

CLOSING

17.30 – 17.45

Mr. Muliaman D. Hadad, Deputy Governor, Financial System Stability and Banking Policies, Bank Indonesia

OECD Deputy Secretary-General Richard Boucher

Cocktail/Reception hosted by the OECD

END OF DAY 1

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DAY II MORNING SESSION FOR REPRESENTATIVES OF CENTRAL BANKS ONLY

II OECD Asian Roundtable on the Role of Central Banks in Financial Literacy and Inclusion

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Participants list for BI-OECD Regional Asian Seminar on Financial Literacy: Towards a National Strategy on Financial Education

Jakarta, Indonesia

27/6/2011

Australia/Australie

Ms. Jane NASH Group Head Financial Inclusion & Capability Group Corporate Affairs ANZ

Cambodia/Cambodge

Mr. Sovannarith NGET Deputy Director

National Bank of Cambodia

Ms. Sokha NGUON Director General National Bank of Cambodia

India/Inde

Mr. Tarun AGARWAL Vice President

Channel Empowerment & Management Group (CEMG) Fino Fintech Foundation

Mr. Binod ANAND Executive Director Confederation of NGOs of Rural India

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India/Inde

Mr. Nair BIPIN Assistant General Manager Reserve Bank of India

Ms. Sumantra PAL Deputy General Manager Pension Fund Regulatory and Development Authority

Ms. Deepali PANTJOSHI Chief General Manager-in-Charge Rural Planning & Credit Department Reserve Bank of India

Indonesia/Indonésie

Dr. Muliaman D. HADAD Deputy Governor

Bank Indonesia

Mr. Bobby Hamzar RAFINUS Deputy Assistant of Banking The Co-ordinating Ministry for Economic Affairs

Mr. Djoko WALUYO Deputy Assistant of Capital Market, Banking, and Non-Banking Financial Institutions The Co-ordinating Ministry for Economic Affairs

Mr. Ngalim SAWEGA Executive Secretary, Indonesia Capital Market and Financial Institutions Supervisory Agency (Bapepam-LK) Ministry of Finance

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Mr. Chandra KUSUMA Head of Multilateral Affairs Sub Division, Indonesia Capital Market and Financial Institutions Supervisory Agency (Bapepam-LK) Ministry of Finance

Dr. DJONIERI Head of International Affairs and Public Relations Division, Indonesia Capital Market and Financial Institutions Supervisory Agency (Bapepam-LK) Ministry of Finance

Dr. Etty Retno WULANDARI Head of Accounting and Disclosure Standards Bureau, Indonesia Capital Market and Financial Institutions Supervisory Agency (Bapepam-LK) Ministry of Finance

Ms. Lasdini PURWANTI Head of Division, Indonesia Capital Market and Financial Institutions Supervisory Agency (Bapepam-LK) Ministry of Finance

Mr. Nova EFENDI Senior Adviser for Capital Market Development, Indonesia Capital Market and Financial Institutions Supervisory Agency (Bapepam-LK) Ministry of Finance

Ms. Yunita Linda SARI Senior Adviser for Capital Market Development, Indonesia Capital Market and Financial Institutions Supervisory Agency (Bapepam-LK) Ministry of Finance

Mr. Adi CAHYADI Center for Climate Change and Multilateral Financing Policy, Fiscal Policy Office Ministry of Finance

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Mr. Hendrawan Tri SUSILO Center for Climate Change and Multilateral Financing Policy, Fiscal Policy Office Ministry of Finance

Ms. Marhaeny M. TUALAI Center for Climate Change and Multilateral Financing Policy, Fiscal Policy Office Ministry of Finance

Mr. Wiling BOLUNG Head of Asset Liability Management ANZ Panin Bank

Mr. Joko CAHJONO Senior VP. & Deputy GM Bangkok Bank PCL

Mr. Yeppy Purnama ALAM Head of Operational Headquarters Bank Agroniaga

Mr. Witadinata SUMANTRI Compliance Director Bank Artha Graha International

Ms. Maria ABDULKADIR Compliance Director PT Bank BNP Paribas Indonesia

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Ms. Dwi ANDHAYANI Head of Consumer Development Division Bank Bukopin

Ms. Lamira Septini PARWEDI Consumer Director Bank Bukopin

Mr. Hendrik ATMAJA Director Bank Bumi Artha

Mr. Nico MARDIANSYAH President Director Bank Capital Indonesia

Mr. Joseph SHIH President Director Bank Chinatrust Indonesia

Mr. Eric Gunawan KOSASIH SVP, Head of COE & Learning & Capablity Development Bank CIMB Niaga

Mr. Harsya Denny SURYO VIP, Corporate Affairs Head Bank CIMB Niaga

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Ms. Susanti Tjandra SANUSI SVP - Head of Business Partner Bank CIMB Niaga

Mr. Andriaan LAOH Vice President Director Bank Commenwealth

Mr. Birman PRABOWO Director Bank DBS Indonesia

Mr. Rafael Tjoeng RAYMOND G.M. Marketing Bank Dipo Internasional

Ms. Helena SURYAWANI Chief Finance Officer Bank Ekonomi Raharja

Mr. Abdul Salam SALEH President Director Bank Ganesha

Mr. WIYONO Head of Division of Micro, Small, and Medium Loans Bank Ganesha

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Mr. Yose PARLINTA Vice President Bank ICB Bumiputera

Mr. Marcellinus ADRIANTO Director Bank Harda International

Mr. Charlie PAULUS President Director Bank Index Selindo

Ms. LISAWATI Vice President Director Bank Jasa Jakarta

Mr. Efdinal ALAMSYAH Compliance Director Bank KEB Indonesia

Mr. Gatot SISWOYO President Director Bank Kesawan

Mr. Agus KUSNADI General Manager Bank Liman

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Ms. Nila Mayta Dwi RIHANDJANI Assistant VP Bank mandiri

Mr. Hariyono TJAHJARIJADI President Director BMI Bank Mayapada

Mr. Baharudin Abd. MAJID President Director Bank Maybank Syariah Indonesia

Mr. Irfanto OEIJ President Director Bank Mayora

Maryamah NURANI Reporting Service Department Head Bank Mega

Mr. Beny WITJAKSONO President Director Bank Mega Syariah

Mr. Harry KUSUMA Credit Director Bank Metro Express

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Mr. Leonard Wilson LAY Director of Risk Management Bank Mizuho Indonesia

Mr. Afrid WIBISONO Head of International Banking Division Bank Muamalat Indonesia

Mr. Budi Afandi WINOTO Bank Multiarta Sentosa

Ms. Yuliawati CHANDRA Head of Internal Audit Bank of China, Ltd-Jakarta Branch

Mr. Ghufron HALIM Deputy General Manager Bank of Tokyo-Mitsubishi UFJ, Ltd

Mr. Wataru TANAKA General Manager Bank of Tokyo-Mitsubishi UFJ, Ltd

Mr. Jasman GINTING Corporate Secretary Bank Panin

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Mr. Antonius KETUT D. Compliance & Risk Management Director Bank Panin

Mr. MARYONO President Director Bank Permata

Mr. Steven Augustino YUDIYANTHO Head of Organization & People Development Bank Permata

Mr. Akihiro MIYAMOTO President Director Bank Resona Perdania

Mr. Freenyan LIWANG President Director, Board of Management Bank Sinarmas

Mr. SHUJIFUJIKAWA President Director Bank Sumitomo Mitsui

Mr. TAMUNAN Compliance Director Bank Victoria

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Ms. Viola Riana RASSAT Head of Operational Headquarters Bank Victoria Syariah

Mr. Donny PRADONO Director Bank Windu Kentjana International

Mr. F.X. Christophorus WILLY Director Bank Woori Indonesia

Mr. Hadrianus DJEDOMA Manager BCA

Mr. John KOSASIH Director BCA Syariah

Mr. Wahyu AVIANTO Head of the Division of Strategic Planning & Performance BNI Syariah

Mr. Imam Teguh SAPTONO Compliance Director BNI Syariah

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Mr. Edi SETIJAWAN Group Head Corporate planning BRI Syariah

Mr. Evi FIRMANSYAH Vice President Director BTN

Mr. Ainul YAQIN Bank BTPN

Mr. Rico TASMAYA Director Citibank

Ms. Ditta AMAHORSEYA Director Citibank

Mr. Hotman SIMBOLON President Customer Care Citibank

Mr. Choi Chang SIK CEO Hanabank Hanabank Indonesia

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Mr. Felix I HARTADI Compliance Director HSBC

Ms. ERAWATI Compliance Director ICBC Indonesia

Mr. Danny HARTONO Vice President Director Rabobank

Mr. Louis SJAHLIM President Director Royal Bank

Mr. Soehadie TANSOL Compliance Director UOB Buana

Mr. Eko BUDIWIYONO President Director DKI

Mr. Agus RUSWENDI CEO Bank Jabar

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Mr. ERZON President Director Bank Riau Kepulauan Riau

Mr. ISLAMUDDIN President Director BPD Aceh

Mr. I Wayan SUDJA President Director BPD Bali

Mr. SUPRIYATNO President Director BPD DIY

Mr. SULISTYONO Head of Fund & Domestic Service Sub Division BPD Jawa Tengah

Mr. Djoko LESMONO Director of Bisnis, Middle dan Corporation BPD Jawa Timur

Mr. Sudirman HMY President Director BPD Kalimantan Barat

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Mr. H. Juni RIF'AT President Director BPD Kalimantan Selatan

Mr. Michael P. LANGKAH Head of Treasury Division BPD Kalimantan Tengah

Mr. Muhammad YAMIN Branch Manager Jakarta BPD Kalimantan Timur

Mr. Ellong TJANDRA President Director BPD Sulawesi Barat

Mr. Syaiful BAHRI Compliance Director BPD Sumatera Barat

Mr. ZENILHAR Director of Marketing and Sharia BPD Sumatera Utara

Ms. Dewi KUNTARI Lecturer STEPKI

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Mr. EFENDRI Lecturer STEKPI

Dr. HERMIYETTI Lecturer STEKPI

Mr. Abdul Hamid CEBBA Head of Internal Control UIN

Mr. Yusar ASEP Lecturer of Accounting Departement of Economics and Bussiness UIN

Mr. Gondang SUNGKAWA Director of Finance and Human Resources University of Muhammadiyah Jakarta

Dr. Syafruddin KARIMI Dean of Economics Faculty University of Andalas

Mr. Yopi FETRIAN Lecturer University of Andalas

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Mr. SUHARTONO Lecturer University of Balikpapan

Dr. Dedy Takdir SYAIFUDDIN Lecturer University of Haluoleo

Dr. Muh. Yunus ZAIN Lecturer University of Hasanuddin

Ms. Rofikoh ROHIM Lecturer University of Indonesia

Mr. Ahmad YUNANI Lecturer University of Lambung Mangkurat

Mr. M. Rusmin NURYADIN Lecturer University of Lambung Mangkurat

Mr. Ryan J. ANWARD Lecturer University of Lambung Mangkurat

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Mr. Arif BUSTAMAN Secretary of Research Unit - Faculty of Economic University of Padjadjaran

Dr. Badia PARIZADE Rector University of Sriwijaya

Ms. Ami DILHAM Deputy Dean III University of Sumatera Utara

Mr. Haroni Doli RITONGA Lecturer University of Sumatera Utara

Mr. John Tafbu RITONGA Dean of Economics Faculty University of Sumatera Utara

Mr. Wahyu Ario PRATOMO Head of Economic Development Department - Faculty of Economics University of Sumatera Utara

Dr. Apollo DAITO Lecturer University of Tarumanegara

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Ms. Herlina BUDIONO Lecturer University of Tarumanegara

Dr. Herman RUSLIM Lecturer University of Tarumanegara

Dr. Ishak RAMLI Lecturer University of Tarumanegara

Dr. I Wayan RAMANTHA Dean of Economics Faculty Monetary Policy University of Tarumanegara

Ms. Tri WAHYU R. Lecturer Semarang

Dr. Haryono SUYONO Chairman of Indonesian National Council on Social Welfare Indonesian National Council on Social Welfare

Ms. Yoko DOI Financial Specialist The World Bank

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Mr. P. S. SRINIVAS Senior Financial Economist The World Bank

Mr. Ari A. PERDANA Evaluation Specialist Office of the Vice President

Mr. Imam PRASODJO Chairman of Nurani Dunia Foundation Nurani Dunia Foundation

Mr. Albert W. PATERSON President Director Sun Life Financial Indonesia

Mr. Jeremy STRINGER Unit manager, Rural Development Australian Agency for International Development

Ms. Lulu WARDHANI Australian Agency for International Development

Mr./Ms. Kenichi TAMAGAKI Japan International Cooperation Agency

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Mr. Taku ITO Japan International Cooperation Agency

Mr. Hiroshi TAHARA Japan International Cooperation Agency

Mr. Ronald WAAS Director, Directorate of Accounting and Payment System Bank Indonesia

Mr. DONANTO Director, Directorate of Accounting and Payment System Bank Indonesia

Mr. Dody Budi WALUYO Head of Bureau, International Directorate Bank Indonesia

Dr. Juda AGUNG Advisor, Directorate of Economic Research and Monetary Policy Bank Indonesia

Mr. SUHAEDI Advisor, Directorate of Banking Research and Regulation Bank Indonesia

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Dr. Pungky Purnomo WIBOWO Executive Researcher, Directorate of Banking Research and Regulation Bank Indonesia

Mr. Endang Kurnia SAPUTRA Executive Researcher, Directorate of Banking Research and Regulation Bank Indonesia

Mr. Dudy ISKANDAR Head of Bureau, Directorate of Human Resources Bank Indonesia

Ms. Dewi NORMAWATI Directorate of Economic and Monetary Statistics Bank Indonesia

Mr. Budiman KOSTAMAN Senior Advisor, Centre of Education and Central Bank Studies Bank Indonesia

Mr. Zainal ABIDIN Senior Advisor, Centre of Education and Central Bank Studies Bank Indonesia

Mr. Dwi PRANOTO Director, Special Unit for Information Managements Bank Indonesia

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Mr. Imaduddin SAHABAT Special Unit for Information Management Bank Indonesia

Mr. Tony Noor TJAHJONO Special Unit for Information Management Bank Indonesia

Mr. Tutuk S.H. CAHYONO Head of BI Regional Office - Balikpapan Bank Indonesia

Mr. Aldy PRADANA Junior Economic Researcher of BI Regional Office - Balikpapan Bank Indonesia

Mr. Lucky FATHUL A.H. Head of BI Regional Office - Bandung Bank Indonesia

Mr. Harry S. BASKORO Senior Analyst of BI Regional Office - Bandung Bank Indonesia

Mr. Khairil ANWAR Head of BI Regional Office - Banjarmasin Bank Indonesia

35


Ms. Yunie WIJAYANTI Junior Bank Supervisor of BI Regional Office - Banjarmasin Bank Indonesia

Mr. Jeffry KAIRUPAN Head of BI Regional Office - Denpasar Bank Indonesia

Ms. Diana YALESPERDANI Senior Bank Supervisor of BI Regional Office - Denpasar Bank Indonesia

Mr. Hario Kartiko PAMUNGKAS Bank Supervisor of BI Regional Office - Kendari Bank Indonesia

Mr. SABIL Deputy Head of BI Regional Office - Kendari Bank Indonesia

Mr. Lambok Antonius SIAHAAN Head of BI Regional Office - Makassar Bank Indonesia

Mr. Bambang KUSMIARSO Deputy Head of BI Regional Office - Makassar Bank Indonesia

36


Mr. Nasser ATORF Head of BI Regional Office - Medan Bank Indonesia

Mr. Mega WILASTOMO Analyst of BI Regional Office - Medan Bank Indonesia

Mr. Mahirsyah Emil AKBAR Deputy Head of BI Regional Office - Padang Bank Indonesia

Mr. Dwi Tugas WALUYANTO Senior Analyst of BI Regional Office - Padang Bank Indonesia

Mr. Didy Laksmono RAHADI Head of BI Regional Office - Palembang Bank Indonesia

Ms. Adela Putri RIZKIA Junior Economic Researcher of BI Regional Office - Palembang Bank Indonesia

Mr. H. YUNNOKUSUMO Deputy Head of BI Regional Office – Semarang Bank Indonesia

37


Mr. Rakyan Gilar GIFARULA Junior Bank Supervisor of BI Regional Office – Semarang Bank Indonesia

Mr. SARWANTO Deputy Head of BI Regional Office - Surabaya Bank Indonesia

Japan/Japon

Ms. Ryouko OKAZAKI Director

Head of Promotion of Financial Education Group Public Relations Department Bank of Japan

Mr. Hidehiko SOGANO Deputy Director-General Financial Markets and International Department Bank of Japan

Korea/Corée

Mr. Kyoung LIM Director, Economic Education Division

Economic Education Division Bank of Korea (BOK)

Malaysia/Malaisie

Mr. Nizam IBRAHIM Senior Executive

Consumer and Market Conduct Department Bank Negara Malaysia

Ms. Jariah MASUD Senior Researcher Fellow Institute of Gerontology Universiti Putra Malaysia

38

Malaysia/Malaisie

Ms. Koid SWEE LIAN Director Consumer and Market Conduct Department Bank Negara Malaysia

Netherlands/Pays-Bas

Mr. Jared Penner Child Savings International

Aflatoun & Childfinance

Philippines

Mr. Zeno Ronald R ABENOJA Director of the Economic and Financial Learning Center (EFLC) Bangko Sentral Ng Pilipinas

Ms. Dottie BERNAS Bank Officer IV Financial Consumer Affairs Group Bangko Sentral Ng Pilipinas

Dr. Johny Noe RAVALO Managing Director Supervision and Examination Sector Bangko Sentral Ng Pilipinas

Singapore/Singapour

Ms. Hooi Min TOH Deputy Director

Consumer Issues Division Monetary Authority of Singapore (MAS)

39

South Africa/Afrique du Sud

Mr. Lyndwill CLARKE Manager, Consumer Education Department Financial Services Board

Tanzania/Tanzanie

Mr. Agapiti E. KOBELLO Director

Directorate Banking Supervision Bank of Tanzania

Mr. Emmanuel M. MUNGONGO Assistant Manager, Governors office Monitoring, Financial Stability Department Bank of Tanzania

Mr. Thomas N. NCHIMANI Principal Economist, Real Sector & Microfinance Dept. Directorate of Economic Policy Bank of Tanzania

Mr. Victor C. TARIMU Assistant Manager, Operations and Policy Review Directorate Banking Supervision Bank of Tanzania

Thailand/Thaïlande

Ms. Wipanuch ARDRUGSA Analyst, Prudential Policy Department

Financial Institutions Policy Group Bank of Thailand

Ms. Ubolsri BOONYARUTTAPUNTH Division Executive Credit Information Supervision Division Bank of Thailand

40

Thailand/Thaïlande

Mr. Parisanti PHADUNGCHEEWIT Officer on Special Assignment Financial Institution Monitoring and Analysis Dept Bank of Thailand

Miss Siritida PANOMWON NA AYUDHYA Bank of Thailand

Mr. Boripun SINGHSILARAK Bank of Thailand

United Kingdom/Royaume-Uni

Mr. Gerard LEMOS Chairman

Money Advice Service

41

OECD/OCDE

Mrs. Adele ATKINSON Policy Analyst, Financial Education Directorate for Financial and Enterprise Affairs / Financial Affairs Division OECD

Mr. Richard BOUCHER Deputy Secretary-General General Secreriat OECD

Mr. Andrea GRIFONI Junior Policy Analyst, Financial Education Directorate for Financial and Enterprise Affairs / Financial Affairs Division OECD

Ms. Flore-Anne MESSY Principal Administrator Directorate for Financial and Enterprise Affairs / Financial Affairs Division OECD

Alliance for Financial Inclusion (AFI)

Mr. Simone DI CASTRI Policy & Grant Manager

Policy & Grant Alliance for Financial Inclusion (AFI)

Documents

SUMMARY RECORD