Summer 10 - Chicago Is · Alisa Peters, CMP, CMM Chicago Indoor Racing From the President As I sit in my office on this beautiful early summer morning, writing my first 2010-2011

Building a Rich Global Meeting Industry Community www.mpicac.org

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Branching Out:Exploring theExpandingMeetingand EventsIndustry...Page 20

Embrace IndustryIssues to CreateOpportunities...Page 26

MPI-CAC Took a L.E.A.P. in the Right Direction...Page 28

Look inside for more details

News&Views is

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CON T E N T S

4 A Message from the PresidentAlisa Peters,CMP, CMM

5Committee Chair &Vice Chair LettersKathleen SullivanNelson & SallyMagallanes, CMP

6 Clicks of the TradeTools for the Industry

7 Book ReviewCorner

8Chicago ChatterSally Magallanes, CMP keeps you up to date on what’s happening with your colleagues

11 MPI-CAC 2009-2010 Annual Report

20Branching Out:A look at the diverse career paths withinthe meeting and events industry 31 FreeSource:

Your resource forfree education

26MeetingProfessionals Should Embrace Industry Issuesto CreateOpportunities

28 L.E.A.P. Recap

Special Events committee members at the Affordable Networking eventPhoto courtesy of All Events Photography

Get a Regular Doseof News&Views in

News Bytes atwww.mpicac.org

38 Industry Calendarof importantupcoming events

Sponsorship HeroesHighlights the people and organizations that support the MPIChicago Area Chapter

34News&Views isGoing Green!“Opt-In” to continue receiving printversion

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Cover Design by Kathleen Sullivan Nelson, News&Views Chair

Industry Experts for the Strategic Value ofMeetings and Events Education ProgramPhoto courtesy of All Events Photography

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AAlisa Peters, CMP, CMMChicago Indoor Racing

From the PresidentAs I sit in my office on this beautiful early summer morning, writing my first 2010-2011 president’s letter, I think the best place to start our conversation is by explaining how passionate I am about MPI, and why...

I became a member of the Chicago Area Chapter in 2002 when I moved to this city. My mentor and long-time friend, Thom Ward, told me for years that there was really only one place one wanted to be when deciding to enter a new market. In October 2003, I found myself unexpectedly “not needed” (as many of you reading this may be). I definitely had to clear my head and regroup. That day, through my MPI membership, I received an invitation to attend Chicago Indoor Racing’s Grand Opening Party. The minute I picked up my invitation I knew Chicago Indoor Racing was where I wanted to be. I immediately submitted my résumé, and the rest is history! I attended the Grand Opening Party... as the new director of meetings and events.

Through Chicago Indoor Racing’s involvement and partnership with MPI, the meeting and events market became 70% of our business. The board of directors added me to their table and appointed me as a managing partner three years ago. I credit the growth of Chicago Indoor Racing largely to our relationship and involvement with MPI. We have never approached our membership from an “instant sales” angle, but more as a long-term investment. While the company has had the benefit of sales (our most recent MPI business came from two fellow suppliers and netted $50k), the education through the classroom and conversations with colleagues has netted far greater benefits. Chicago Indoor Racing Addison was built with hundreds of thousands of dollars in savings through advice about where to best invest money.

My goal for the upcoming year is to find out what makes your MPI membership important, where you find value and where you don’t. The MPI-CAC Board has been spending lots of time asking its members questions (from survey information) and developing a plan to provide additional member benefits, such as education and events that allow relationship-building throughout the upcoming year. We are re-crafting areas that we can (News&Views will go largely green, helping to do our part for the environment) while re-investing in areas you want back (the Awards Gala will return... we heard you).

Please join us by getting involved. You are a customer, owner, manager and business partner in MPI. We want your involvement, feedback and help! It is my hope that our team leaves this organization as all of my predecessors have... better than they found it, and with the hopes that it will continue to improve even more in the future.

Best Wishes,

Alisa Peters, CMP, CMMPresident MPI-CAC

VISION - Build a rich global meeting industry community.

MISSION - Make our members successful by building human connections to:Knowledge/Ideas • Relationships • Marketplaces


Kathleen Sullivan NelsonChicago Is…, Inc.

AFrom the Committee Chair and Vice Chair Branching Out: Exploring the Meeting and Events Industry

Ah, summer in Chicago! Finally, we have gorgeous weather so we can get out and about to explore our city once again. We can head out for bike rides on lakefront paths, rediscover parks and even explore diverse neighborhoods at the many street festivals. Why not take the time to explore the meeting and events industry, as well?

In the spirit of exploration and discovery that the summer inspires, this issue offers members the opportunity to investigate the many different worlds of meeting and event professionals. The feature article, “Branching Out,” explores the variety of career opportunities within the hospitality industry, and delves deeper into a few select career paths by offering glimpses into the lives of the professionals who have those jobs. The branches of our industry reach far and wide, and will continue to expand and change; it is important to remember that they all work together as an interconnected support system. We hope you will take time to research the opportunities and services that are available and reach out to your fellow members for support and ideas.

Since we were children, the question of “What do I want to be when I grow up?” was on our minds, or our parents and friends. My niece knew since middle school that she wanted to be a marine biologist. She has never wavered and is on track to pursue this career. For many people, they have a dream, and work hard to fulfill it. Yet it may not be fully realized until later in life. And, of course, there are those who begin in one area, realize it’s not the right path, then switch to something totally different, or perhaps angle slightly away from the original plan. The good news is that while the hospitality industry itself has ups and downs, there are an infinite number of roles for members. We hope that you will continue to use partnerships, educational programs, books and other resources to find your place. It may involve several different skill sets, which is really the optimum case. Continue exploring this industry and work in areas where your talents are needed and you find your niche.

Sally Magallanes, CMPIndependent Meeting& Marketing Manager

News & Views is the official publication of Meeting Professionals International, Chicago Area Chapter, a professional association of meeting planners and suppliers to the meetings industry. To reach MPI-CAC headquarters or for advertising rates, call (888) 721-8908 or e-mail [email protected].

2010-2011 Board of DirectorsPresidentAlisa Peters, CMP, CMM • Chicago Indoor RacingPresident-ElectChar Shada, CMP • Experient, IncVice President - Leadership DevelopmentHali Cooper, CMP • HelmsBriscoeVice President - FinanceMary FrielVice President - CommunicationsDahlia El Gazzar, CMP • onPeakVice President - MembershipCherai Lewis, CTS • Projection Presentation TechnologyVice President - EducationKatherine Horky, CMP • AccentureVice President – Strategic Alliances & EventsBill Kubiak, CSEP • FreemanImmediate Past PresidentChrissy Ward, CAE • Society of Gynecologic Oncologists

DirectorsCathy Bordelon • Mayer Brown LLPKaren Gravlin • hinton + grusichJoe Hirsch • PSAV Presentation ServicesMichael Mach, CMP, CMM • Mach EventsFrances Maxwell • Wynn | Encore Margie McCartney • PRA Destination Management, Inc.Lisa Meredith, CMP • San Diego Conventionand Visitors BureauPamela Patsavas, CSEP • FreemanLaura Stoll • The Riot ActWill Renken, CMP

MPI-CAC HeadquartersBeth Chitnis • Executive DirectorGabrielle Nicolini • Association Manager

2010-2011 News & Views CommitteeChair:Kathleen Sullivan Nelson • Chicago Is...,Inc.Vice Chair:Sally Magallanes, CMP Independent Meeting & Marketing ManagerBoard Liaison:Michael Mach, CMP, CMM • Mach EventsManaging Editor:Beth Chitnis • MPI Chicago Area ChapterPortrait Photography:Edward Fox PhotographyAll Events PhotographyLayout and Design:Dimitri Papadimitriou • Meeting Expectations, Inc.


Tools for the Industry By AlisaPeters, CMP, CMM

Chicago Indoor Racing

Doodle.com | The Leading Online Scheduling ToolNeed to find the best date and time for a big group of people from inside and/or outside your company, and tired of using your e-mail to do it? Create an event on Doodle.com with an option of times. Guests can then follow an easy online hyperlink to the event and indicate their preferences and availability. Doodle.com makes it easy to see who is available and when they can attend. Best part is it’s free! Thanks to Chrissy Ward, CAE for the intro to this fabulous freeware!www.doodle.com Gist.com | Organize the Communication Mess!Love this new site (still in beta form). Load all of your contacts from Outlook, Salesforce, Twitter, Facebook and LinkedIn and Gist will create a dashboard tracking your communication—all in one place. Your dashboard shows recent content about your contacts, including news, blogs and Twitter. It is automatically collected, ranked and grouped, saving you critical time and producing valuable insight. www.gist.com

foursquare.com | A Mobile Geo-mapping “Game” Adding 100k Users Daily!This fabulous program can be addicting. Users check in to different locations during the day, vying to be “mayor” of separate locations and earning badges for achieving various milestones. Companies are now getting into the game, putting special offers up to users that are within a certain amount of feet from their locations. It is like a giant Easter egg hunt, but offers better prizes, such as free Starbucks lattes or 10% off at favorite restaurants. Foursquare is fun, free and will help you save or earn new business!www.foursquare.com

Dropbox.com | 2GB of Online Storage with Syncing Across Multiple ComputersIf you are anything like the rest of the world, you likely have a lot of computers (home, work or mobile) that you routinely use. Dropbox.com provides up to 2GB of free file storage (users can pay for up to 100GB) that allows you to sync specific documents and files across multiple computers. Each computer will have a Dropbox file on it; each time you connect, that file will automatically sync with the most recent copy of the document saved on all computers. This system also allows for simple and efficient file sharing with your colleagues, having different access levels that you set. It also allows users to retrieve all files from any online browser (even a business center computer) by accessing them from the dropbox.com website! www.dropbox.com

Ted.com | Videos and Free Learning From Your DesktopFor those of you that don’t know, TED began in 1984 as a conference that brought together people from three worlds: Technology, Entertainment and Design. Since then its scope has become ever broader. With two annual conferences—the TED spring conference in California and TED summer global conference in Oxford, England—TED.com features the best of each TED Conference. It allows access to the video at no cost and at any time. As the segments are only 18 minutes long, they are a perfect way to spend your lunch or break; you can easily choose your speaker or topic.www.ted.com

Here are some great sites and tools that you can use for almost anything. They may also be relevant for your day-to-day world in this upside-down industry!


NOW, Discover Your Strengths

Authors: Marcus Buckingham &Donald O. Clifton, PhD

Reviewed by: Valerie J. Repasky, Elgin Community College

This is definitely a positive read! The authors believe that mankind is fixated with faults and failings; and although they deserve study, they reveal very little about strengths. To excel, individuals need to understand their own unique strengths that also have their own patterns. We also need to become experts at finding, describing, applying, practicing and refining those strengths. The shift is definitely from pointing out weaknesses to discovering strengths!

The authors state that they wrote this book to start a revolution—a strengths’ revolution. They believe that every organization must not only recognize that each employee is unique, but capitalize on these differences and build their entire companies around the strengths of each person. However, most entities are still focused on fixing employees’ weaknesses rather than building their strengths.

NOW, Discover Your Strengths supplies readers with personal identification codes, used to log onto their website to complete an individual StrengthsFinder Profile that will isolate signature themes. There are 34 Clifton StrengthsFinder Profile themes. This profiling helps readers to identify their own individual strengths. The remaining chapters instruct them how to further build on, as well as manage, their unique profiles.

An informative and self-defining read!

Outliers: The Story of Success

Author: Malcolm Gladwell

Reviewed by: Sally Magallanes, CMPIndependent Meeting & Marketing Manager

Outliers. Its primary definition is “Something that is situated away from or classed differently from a main or related body.” “Someone” might be substituted for “something.” Through intense research, Gladwell delves into what makes success. Why do some people make it to the top, become “the best of the best,” achieve fame, honor and money? Is it hard work or luck? Is a mathematical genius smart, or just smart enough? If one has a talent, how many hours need to be dedicated to achieve greatness? Gladwell interweaves true stories and the history behind people that are highly successful, and those that could have been, save several exclusive factors. Unique opportunity—or multiple ones—is the key. He also explains that analytical intelligence is very different from the practical form.

Cultural legacy is a concept that Gladwell explores in detail and describes how it shapes an individual or society. What a particular city or ethnic group practices, and how it defines their lives, is fascinating. When are the beliefs, thought processes, actions (or lack of) productive and at the core of success? When are they positive and at other times deadly? Should a particular cultural legacy be completely undone for someone to succeed in a certain profession? Low or high power cultures also play an integral part in how people in different situations react. Behavior and communications absolutely are formed by the overall cultures of our families and ancestors’ experiences. Can a culture of honor ever be a bad thing? Gladwell will explain in his factual, but never boring, style. Readers will also learn how cultural legacy and opportunity literally created his life. Gladwell truly knows of what he writes and his diligent efforts are well worth the read. Outliers educates and uncovers assumptions or (sometimes) misguided conclusions.

Book Review Corner

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Here’s the latest changes and updates on peoplewe know, or should get to know, in the meeting industry

Some familiar people are in this issue’s Chatter. Transitions can mean many things for different stages of our lives and careers. Be sure to stay in touch with your colleagues (i.e., save new phone numbers and email addresses)!

Important Newsletter Changes…

MPI-CAC members will soon have an option of receiving News&Views as the traditional, four-color PRINTED piece, or strictly in an ELECTRONIC format. The change will be made beginning with the Winter 2011 issue. Members that want to continue receiving the hard copy must visit www.mpicac.org/opt-in and indicate the “opt-in” choice. The electronic version will be in PDF format. Please note that if you do NOT make this choice by December 1, 2010, you will automatically receive the newsletter only in its electronic format. Be sure to spread the news!

Members in Transition…

After working in the meetings industry, and serving as an MPI member for 20+ years, Marcia Swan, CMP, officially retired from full-time work in late May. Her most recent position was with Captive Resources in Schaumburg, IL. Marcia is planning to spend more time with her family and out on the golf course. She also hopes to do some part-time freelance work. Marcia has been very active in the Chicago Area Chapter, serving in various positions on the board and committees. We wish Marcia the best in her “second” life! (847) 845-4558 [email protected]

People on the Move…

Belated congratulations to Jonanna Leopold on her January 2010 career move. She is now global account director with Conference Planning

Recourses, Ltd., a meeting and event management company based in Naperville, IL. Jonanna is working closely with her corporate and association clients,

providing tools to deliver successful meetings and events, while assisting with contract negotiations and site tour arrangements. Congratulations and much success to Jonanna! (630) 799-1584 jonannaleopold@conferenceplanningresources.comwww.conferenceplanningresources.com

Martha Austin Lobb is literally on the move in many ways! Her new career focus is mainly as an instructor in the hospitality arena at Kendall College. In addition to her teaching role, she has transitioned to a student in the MBA

program at North Central College (Naperville, IL) and has started her own company, ML Hospitality Consulting. These are exciting changes for Martha—we wait

to hear more about her endeavors! Best wishes and keep inspiring us!(630) [email protected]

Teresa Matamoros, CMP is happy to announce her promotion to director of incentive and corporate meetings at the Mexico Tourism Board. She most recently served as deputy director, Midwest, at this organization. Her new responsibilities include promotional work for corporate and incentive programs in the international markets. Teresa is very active in MPI, as well as several other major industry associations. She currently serves as president of the Chicago Chapter for the Society of Incentive & Travel Executives (SITE Chicago Chapter). ¡Muchas felicidades a Teresa!(312) [email protected]

Kristi Nihiser is pleased to get the word out on her new role as account manager for Pathable, Inc.—the leading social network and

online community for conferences and events. Kristi will be overseeing all client accounts, from pre-sales through implementation, community management to post-event. Although Pathable is located on the West Coast, Kristi will be based in Chicago. Cheers to her as she helps us further navigate cyberspace in the meetings world.(312) [email protected]

By SallyMagallanes, CMP

Independent Meeting& Marketing Manager


Look for Kim Repede at a new firm in Schaumburg! She is now the

creative services department manager for Directions AV. Directions produces wide-screen shows for associations and city-wide events.

Kim has been active in the chapter’s marketing and website redesign arenas. Best wishes on this opportunity to further your creative abilities! (224) [email protected]

Adam Hud has made a recent job move. Most recently with Eaglewood Conference Resort and Spa, he now serves as PSAV® Presentation Services’ Chicago director of sales. Adam is responsible for coordinating the specific objectives of a sales plan with all of the functional departments of his company. Most specifically, he helps establish the annual and monthly sales objectives in coordination with PSAV’s business plan. Best wishes to you, Adam!(847) 759-8337; (630) 886-3508 (cell)[email protected]/chicago

Long-time industry professional, and father of the new PSAV star, Rick Hud is the new national sales manager - Midwest region

for the San Francisco Convention and Visitors Bureau. His territory is 20 states—including most of the Midwest and Texas. If we don’t see much of Rick, we’ll know he is zipping around to visit his clients! Rick was most recently with El Conquistador Resort. Congratulations on the career move!(630) 541-5388 [email protected]

Dennis Mezik made the move to the Fairmont Chicago, Millennium Park as senior sales manager. His territory includes the Midwest corporate market. Dennis was formerly with the Hotel Sax in Chicago. We’re sure he will be a success in his new role!(312) [email protected]

Liz Pudelwitts has joined the Benchmark Hospitality team at Eaglewood Conference Resort and Spa. After a long and enriching

seven-year stretch at Pheasant Run Resort, Liz is now a senior sales manager at Eaglewood representing the corporate market. Liz is most excited that Eaglewood is a 4 Star and 4 Diamond conference resort and a nationally-certified “Green” hotel! Congratulations to you, Liz!(630) 694-6025lpudelwitts@benchmarkmanagement.comwww.EaglewoodResort.com

Special Honors…

We are pleased to share most of the 2009 Readers’ Choice winners from Illinois Meetings & Events Magazine. Please note that this may not include the entire list of awardees due to space limitations. We apologize for any omissions.

Best Meeting Professional -Kathy Horky, CMP

Senior Manager of Global Events, AccentureKathy has been very involved in the MPI-CAC world—serving on numerous

committees and the board. She states that “getting into this industry was not the plan, it just happened.” She was the

first director of events for Millennium Park when it opened in 2004. Her advice to others is to “listen to all that is happening around you. And… always be ready for what lies ahead.” Kudos to you, Kathy!(312) [email protected]

Best Special Event Planner - Pamela M. Patsavas, CSEPSales Manager, Audio Visual Solutions (a division of Freeman)Pamela is a new 2010-2011 chapter board member. She is a truly creative professional entrepreneur, forming

Distinctive Event Productions Ltd. in 2000. Her true passion is being involved in events and developing strong client relationships.

Pamela follows through by remembering important dates and sending special items to clients for birthdays and other milestones. Keep up the good work!(708) 458-4581 [email protected]

Creative Agency - Fig Mediawww.figgy.net

Convention & Visitors Bureau -Chicago Convention & Tourism Bureauwww.choosechicago.com

Destination Management Company - Chicago Travel Consultants, Inc.www.ctcdmc.com

Florist & Event Décor -The Meetinghouse Companies, Inc.www.meetinghouse.com

Best Rental Service Provider -Classic Party Rentalswww.classicpartyrentals.com

Best Caterer - Tasty Catering www.tastycatering.com

Conference Venue -Eaglewood Resort & Spa www.eaglewoodresort.com

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CVB Outside Chicagoland -DuPage CVBwww.dupagecvb.com

Patty Olejnik, CMP is a woman of many talents. Patty recently auditioned and was accepted into the Wheaton Symphony Orchestra

as one of its violinists. This west suburban performing arts group is highly acclaimed for its talent and repertoire. Patty will be playing

with the symphony throughout the summer of 2010.

Roosevelt University’s alumni publication, Roosevelt Review, recently received the prestigious Golden Trumpet award. This honor was bestowed by the Publicity Club of Chicago, the nation’s largest independent public relations membership organization. The magazine was recognized for excellence in planning, creativity and execution. Several MPI-CAC members, including this author,are either students or graduatesof Roosevelt’s HospitalityManagement program.

In Memoriam…

(February 22, 1942 - March 24, 2010)Dave Hinton’s personal and professional legacy will live on. And on. In late March, Dave succumbed to an illness and left this earth.

Perhaps he left too soon, but a rich history of family relationships, as well as many hospitality industry friends and memories, remain.

Dave’s leadership, networking skills, innovation and sense of humor made him one of the outstanding professionals in the industry—known throughout Chicago and the world.

Dave was always an entrepreneur. In 1986, he founded hinton+grusich, a national hotel sales company, with Bill Grusich, CMP. He served as president until his 2003 retirement. Dave was extremely active in the American Society of Association Executives (ASAE) and the Association Forum of Chicagoland. Perhaps his most well-known accomplishment was helping launch the annual Association Forum of Chicagoland’s Holiday Showcase. It remains one of the premier association tradeshow events, and a hallmark of the winter holiday season. Dave was also active with the Chicago Convention and Tourism Bureau (CCTB), serving on its board in the early 1990s. He received the prestigious “Individual Hall of Fame” award from Meeting Professionals International Chicago Area Chapter (MPI-CAC) in 1993, and remained an integral part of the chapter.

Yes, Dave’s memory will live on through his family (five adult children, nine siblings, grandchildren and many

others), company, close friendships and many special qualities of a fine Irishman. He loved having family portraits taken—many were on display for the hundreds of mourners that stood in line to greet his family. Son, Kevin, is CEO of hinton+grusich and is grateful for the advice and guidance of his father. Thank you, Dave Hinton, you will be missed!

For information on memorials,please contact hinton+grusich at www.hinton+grusich.com.

Send your news to

Sally Magallanes, CMP at

[email protected].

Photos are welcome in jpg

format; The higher the

resolution, the better! Please

note that content for this column

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MPI-CAC. Thank you!

Keep theChatter Coming!

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It is early evening June 1 in beautiful downtown Chicago. The glistening blue lake is hugging Navy Pier while white sailboats bob placidly beside it. People are running and biking along the pathways; horse hoofs are hitting the pavement as carriages leave the Hancock building and the white clouds over the city push ever eastward.

I love Chicago and I have loved serving Meeting Professionals International Chicago Area Chapter. Thank you for letting me hold the chapter in trust for you! You work hard, that is why our board, committees and volunteers work hard for you. When you come to an MPI-CAC event or gathering we want you to feel at home. However, MPI-CAC is technically a nomadic community! We have no real home base, yet each month our wonderful sponsors generously offer their facilities allowing us to host you. It is a great concept; but what a great responsibility to satisfy all our partners—both hosts and attendees. This is where the hard work comes in with our committed volunteers…

EducationA detailed education strategic plan was developed to elevate all MPI-CAC learning interactions. This programming was unleashed in January, March and May. Feeling smarter yet?

Who took a L.E.A.P. with us this spring? Those who could not attend missed the coolest thing since Ringling Bros.® and Barnum & Bailey® “The Greatest Show on Earth!®” More to come in that vein next year!

LeadershipWe changed the culture that had kept committee chairs in the “know” and committee members in the dark! Every committee leader is now trained via monthly live meetings. In addition, our leadership community now has a newsletter to further facilitate communication.

MarketingThe chapter launched its new website in August 2009; it truly reflects our modern and tech-savvy member community. Get involved by writing for the web and social media!

SponsorshipMPI-CAC is awed by the benevolence of our sponsors. This year we enjoyed $1 million in sponsorship dollars to provide you with a world-class, yet local, MPI experience.

EventsWe listened to our members and recalibrated event registration fees. We appreciate your membership during the downturn and are working hard to make every one of your dollars count!

MembershipWe had great aims for achieving increased membership numbers, but the market was against us. However, Chicago is proud of its Chapter-brand promise and we will be working hard to both retain and gain new members in the coming year.

PerformanceMetrics matter for successful meetings and they also matter in measuring an organization’s success. In the Chicago Area Chapter we have measured the board’s performance, management, events, programs, investments, financials… you name it, we put a yardstick to it. We are in great shape!

In closing, thank you for the opportunity to serve you. I hope that if you are not currently active, that you consider joining a committee or taking on a leadership position. Wishing you an enjoyable summer,

Chrissy Ward, CAESociety of Gynecologic Oncologists2009-2010 President

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Looking Back...

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Looking Ahead...

What an exciting journey we have been on over these past several years. Yes, it’s been hard work. Yet with challenge comes the silver lining of innovation… and our chapter has been blessed with a significant amount of it as we head into the 2010-2011 fiscal year. So… what’s new, different and “in it for you” in the upcoming year? Ultimately the overarching goal for our team will be delivering a richer member experience with a greater return on your investment. Our talented group of volunteer leaders (over 254) has plans to deliver the following exciting initiatives. EducationWe will be kicking off the year with Jeremy Gutsche, an innovation expert, award-winning author of Exploiting Chaos, and the founder of TrendHunter.com, the world’s largest network for trend-spotting and innovation. November will feature the exciting Educational Conference with a focus on technology. Our MPI-CAC Signature Education Series will be featured throughout the year showcasing topics that you requested. Finally, our new Leadership Conference will be similar to the exciting 2010 L.E.A.P. event, with a slightly shortened day and the Awards Gala event to immediately follow (members wanted it back). Membership Benefits & DiscountsThe Membership Team is developing an affinity discount-card program that will allow all members to realize savings simply by showing these cards at participating member venues (rewarding you for “Buying MPI,” personally or professionally). This is not just a supplier benefit; planners can feature their firms, venues and products as well! The Membership team will also be looking to build your industry community by actively recruiting new professionals to join our growing organization and keeping the current members by making the return on involvement easier to realize.

Strategic Alliances & Special EventsThe chapter will continue to deliver a variety of special events, allowing you to mix, mingle, build relationships and make new friendships. The Special Events Team has an exciting array of new and innovative venues in mind and will be building events at the same lower rates that we have been able to deliver over the past year—all with the same unique opportunities for making connections. This team will be looking to partner with likeminded associations and organizations to deliver new and exciting friends for you, adding value to your member experience. Free Leadership DevelopmentThere has never been a better time to engage (or re-engage) as a volunteer leader within the Chicago Area Chapter of MPI to truly leverage the value of your membership. The Leadership Development Team will be working hard to bring exciting FREE leadership skill-enhancement opportunities to our volunteer leaders (adding value for their employers). With a whole host of volunteer opportunities, even those members with very limited windows of opportunity can participate. Whether by providing innovative education, offering a network of friends that allows you to build a better business and/or meeting or through delivering benefits only available to you as an MPI member, the board’s primary goal is to increase the value of your membership. As fellow members, it is our wish that you find both personal and professional resources that strengthen your positions within our industry’s global multi-billion dollar marketplace. We believe you can use your MPI membership to do this!

Best Wishes,

Alisa Peters, CMP, CMMChicago Indoor Racing2009-2010 President-Elect

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PStrong Financial Foundation

Planning our forecast for the 2009-10 program year was not an easy feat. With the economy still fluctuating, membership forecasts uncertain, and event registrations on the decline from the previous program year, our Board of Directors knew the 2009-10 budget would be a “best laid plan.” In an effort to maintain the strong financial stability, everyone played a role supporting the needs of our members.

Response to the Economic ShiftAs the economy began to recover, the Chicago Area Chapter recognized there was still an opportunity to support our members in need. A second complimentary education program for members in transition was offered, postings to the MPI-CAC Online Job Board remained free and registration pricing for all events were re-evaluated, with fee reductions made across multiple events.

Investment PortfolioThe chapter’s reserves are currently invested with Morgan Stanley and remained stable through the tumultuous economy. Our diversified and well-managed portfolio realized a 15% gain this year. Our position is still strong.

Strategic Partnership ProgramSponsorships are the lifeline to MPI-CAC. Over 100 partnering organizations supported the chapter from education and networking events to membership initiatives. All of the committees and the Sponsorship team were successful in securing a multitude of 100% in-kind sponsorships allowing funds to be allocated towards the Professional Development Grants, educational speakers, marketing campaigns, advanced chapter technology and much more. We are looking forward to another successful year with our strategic partners. Give us a call if you are interested in becoming an MPI-CAC sponsor!

Membership230 Total # of new members5,000 $ amount of chapter grants distributed245 Total # committee members24,500 Total amount of volunteer hours

Education93 # educational hours offered by MPI-CAC this year696,493.20 $ amount invested in education (cash and sponsorship)1,470 Total # attendees at all education events

Sponsorship115 Total # of sponsors974,236.63 $ amount of all sponsorship received

Communication1,947 Total # of unique website visitors in first week after launch 8,343 Total # of unique website visitors in first month after launch345 MPI-CAC Facebook fans265 MPI-CAC Twitter followers516 MPI-CAC LinkedIn members

MPI-CAC BY THE NUMBERS

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2009-2010 Chapter Highlights – Membership

Last year’s drastic change in the economy required quick responses and flexibility in our programming. The ever-evolving economy 2010 year required the same action from MPI-CAC. We began the year in July 2009 with 1,274 members. As of May 31, 2010, membership did decrease, ending at 1,196 with an average retention rate of 71.17%.

Membership Recruitment EffortsIn an effort to boost recruitment, MPI-CAC launched the Netherlands Incentive Membership Campaign in partnership with the MPI Netherlands Chapter. The Chicago Chapter member that recruited the greatest number of new, full-time members between July 1, 2009 and June 30, 2010 will win a free seven-night trip to The Netherlands! The Netherlands Chapter is offering the members in their chapter the same incentive with a seven-night stay in Chicago. The winner will be announced in July 2010.

Professional Development GrantsOur chapter continues to serve its members locally by providing Educational Grants that can support

a number of different opportunities throughout the year. Examples are fees for the CMP application, registration for MPI’s semi-annual educational conferences and international MPI conferences. New this year was the introduction of the Membership Grants, enabling members in need the opportunity to maintain their membership in MPI. Over $5,000 was awarded in both educational and membership grants.

MPI-CAC Membership ActivationThe Membership Committee took an active role in welcoming new members and assisting others in truly activating their membership. Prior to every event, the Membership Committee hosted a New Member Orientation, providing an opportunity to meet other members, learn more about the organization and better understand how to make the most of MPI membership. Every new member was contacted by the Membership Committee to provide guidance on getting involved and answer any questions. Through these calls, over 80 new members joined committees and donated their time to MPI by volunteering, while developing new relationships with fellow committee members.

With the influx in committee members, the Leadership Development Committee recognized the need for providing additional information related to chapter operations to all committee volunteers. The committee launched monthly Volunteer Webinars allowing all committee volunteers the opportunity to better understand exactly how the organization operates. It also initiated the monthly Talking Points eNewsletter, highlighting the most important messages for all volunteers.

MPI-CAC 2009-2010 Member Categories36%

428 Planners10%

119 Students

54%649 Suppliers

2009-2010 Membership0

500

10001200

1500

July

200

9 -

1274

Aug

ust -

127

5

Sept

emb

er -

127

9

Oct

ober

- 1

273

Nov

emb

er -

126

7

Dec

emb

er -

126

1

Janu

ary

- 12

45

Feb

ruar

y -

1234

Mar

ch -

121

5

Apr

il -

1206

May

201

0 -

1196

16 annual repor t | 2009-2010 w w w.mpicac.org

2009-2010 Chapter Highlights

Throughout the year, hundreds of volunteers worked together to produce a series of excellent educational and networking events. These events offered members multiple opportunities for both professional development and building relationships.

You Spoke, We Listened! With programming for both educational and networking events, Meeting Professionals International Chicago Area Chapter (MPI-CAC) made a commitment to meet the needs of its members. The topics for education programs were based on results of the education survey distributed in fall 2009 and suggestions provided in program evaluations. Evaluation scores and planner attendance at events, which met the educational needs of our membership, greatly increased.

The Special Events Committee developed events to Network Different. For both the fall and winter networking programs, two locations hosted simultaneous events in downtown Chicago and a suburban location. A reduced registration fee also helped meet the needs of the Chicagoland-area membership. A partnership with SmartSource AV Rentals enabled the events to be linked through webcams and Twitterfeeds, allowing participants to interact with the other locations.

EducationMPI Industry Luncheon at The Motivation Show “Plant Your Feet Firmly in Mid-Air:Thrive During Fast Change”September 30, 2009Hyatt Regency McCormick Place, Chicago • Featured internationally-acclaimed speaker Janet Lapp • Over 250 attendees registered for the luncheon

Women’s Leadership Conference“11...10... 9...Countdown to a New Beginning: Reinventing Yourself & Your Career”November 10, 2009The Hotel Orrington, Evanston • Dynamic speakers addressed the hottest topics in Professional Development, Financial Stability, Personal Growth and Workplace Environments • Provided a mini-tradeshow opportunity for exhibitors in the Connection Place

January Education Program“FranklinCovey Project Management” January 28, 2010FranklinCovey, Chicago • Delivered Part 2 of the Project Management Essentials track based on high evaluation scores from the spring 2009 program • Partnered with FranklinCovey experts to present a full-day workshop that encouraged attendees to focus on their own current projects for a truly hands-on experience

Complimentary Education Program“SHEIFGAB the World –Eight Building Blocks to Successful Transition”February 26, 2010Chicago Indoor Racing, Addison • Back by popular demand for the members in need • One hundred percent (100%) in-kind sponsorships allowed this to be a free program focusing on members in transition.

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March Education Program“Win/Win Contracts 2.0”March 11, 2010AMC River East, Chicago • The format combined both a keynote MPI Platinum Speaker, Joshua Grimes, Esq. and a panel discussion with both key suppliers and planners • Forty percent (40%) planner attendance

Student “Backpacks to Briefcases”& Mocktail ReceptionApril 17, 2010Embassy Suites Lakefront, Chicago • Over 50 students, both members and non- members, from Chicago-area hospitality programs participated in a full-day conference that focused on succeeding in the meetings industry; they networked with professional members to learn tips on job searches and growing professional associations • Nine student-member scholarships were awarded

Leadership Education & Awards Program“Are you ready to take a L.E.A.P?”April 26, 2010Sheraton Hotel & Towers • L.E.A.P. was a result of the combination of the Educational Conference and the Annual Awards Recognition Gala • The full-day event consisted of a series of unique, 18-minute talks given by “big thinkers” discussing “big ideas,” four-minute MPI award-winner recognition elements, networking opportunities and mesmerizing talent performances

May Education Program“Strategic Value of Meetings & Events”May 20, 2010Hyatt Regency Chicago, Chicago • Full-day event consisted of three industry experts presenting the Four Elements of Strategic Value: Portfolio Management, Meeting Design, Measurement and Advanced Logistics • The interactive session boasted a 50% planner attendance rate

CMP Study Review Weekends • CMP Review Weekends were held in November 2009 and May 2010 • One hundred percent (100%) attending the November MPI-CAC Study Review Weekend passed the CMP exam

Knowledge Share RoundtablesOctober 22, 2009 & April 8, 2010 • Two Knowledge Share Roundtables were held in November 2009 and April 2010 • Facilitators at multiple Chicagoland locations led discussions on “Demystifying the CMP/CMM Certifications” and “AV 101 and Beyond”

18 annual repor t | 2009-2010


NetworkingSummer Networking Event“Striking Up New Connections”August 26, 2009Lucky Strike Lanes, Lombard • Nearly 100 attendees networked with industry professionals while Windy City Fieldhouse led creative bowling teambuilding activities • Started the year of networking events with the first of many 100%-sponsored

Fall Networking Event“TWO locations, ONE great event,ZERO excuses and 100% networking”October 22, 2009Wildfire Chicago & Wildfire Schaumburg • Nearly 200 members and guests attended at both locations • Event profit was $3,000 over budgeted net income

Holiday Celebration“Holiday Masterpiece”December 14, 2009River East Art Center, Chicago • Approximately 380 people attended with a strong showing of MPI members from other chapters • Charitable donation from event revenue was given back to the membership through the Professional Development Grant program, providing both educational and membership grants to the members

Winter Networking Event“Networking with a Cultural Twist”February 3, 2010Buca di Beppo, Wheeling & Carnivale, Chicago • The Special Events Committee and Diversity Committee partnered to provide a cultural aspect to the networking event • Event profit was $5,000 over budgeted net income with over 220 members and guests in attendance at both locations

Spring Networking Event“Affordable Networking: Game On. Rock On.”April 14, 2010Hard Rock Cafe, Chicago • Held in conjunction with Affordable Meetings, over 230 members and guests attended • Event profit was $5,000 over budgeted net income

Golf Classic and Evening Reception June 21, 2010Pheasant Run Resort, St. Charles • New sponsorship opportunities were developed at multiple-price points allowing more opportunities for suppliers to showcase their services

Leadership DevelopmentLeadership MeetingJuly 9, 2009Galleria Unico, Chicago • Leadership training for the new 2009-2010 Committee Chairs, Vice Chairs and Board of Directors • Forty (40) chapter leaders attended

Leadership MeetingJanuary 7, 2010Pinstripes, Northbrook • Opportunity to review the previous six months; chapter leaders collaborated on ways to finish strong on the chapter’s second half of its year

All Member DayJune 2, 2010Horseshoe Casino, Hammond • Open to the entire membership, nearly 100 committee leaders and chapter members attended to celebrate another successful year

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PresidentChrissy Ward, CAESociety of GynecologicOncologists

President-ElectAlisa Peters, CMP, CMMChicago Indoor Racing

Vice President-CommunicationsChar Shada, CMP Experient, Inc.

Vice President-EducationCherai Lewis, CTSProjection PresentationTechnology

Vice President-FinanceBill FeldgrebereSkape Entertainment

Vice President-Leadership DevelopmentSean LynchNHS

Vice President-MembershipMargie McCartneyPRA Destination Management

Immediate Past PresidentLaurel Rhoads McCarthy, CMP Krisam Group

DirectorsGayle Bonforte, CMPBaker & McKenzie Global Services, LLC

Cathy BordelonMayer Brown, LLP

Dahlia El Gazzar, CMPonPeak

Pamela FormentoIndependent

Mary Friel

Joe HirschPSAV Presentation Services

Katherine Horky, CMPAccenture

Maureen LarsonLettuce EntertainYou Enterprises

Frances MaxwellWynn | Encore

Will Renken, CMP

2009-2010 Board of Directors

20 news & v iews | w inter 2009 w w w.mpicac.org

Branching Out: Exploring the Meeting and Events Industry

Page Illustration by Kathleen Sullivan Nelson, News&Views Chair


Introduction by: Sally Magallanes, CMP,Independent Meeting & Marketing Manager

In the meeting world, the roles of planner and supplier were once simple and clearly defined. While the economy may have eliminated some traditional roles, there are a rich variety of growing opportunities that professionals specialize in and some that will always remain.

The industry “tree” displays a vast majority of these areas, with some that don’t neatly fit into what was once a conventional planner/supplier role. Examples are faculty, president or chief operating officer, marketing specialist, writer/editor, technology trainer or developer. This collection of interviews offers short exposés on the career paths of a selection of fellow Meeting Professionals International Chicago Area Chapter (MPI-CAC) members, offering insiders’ views on the wealth of opportunities within the industry.

For new or veteran members, the following interviews with planner and supplier professionals will also serve to help understand these other roles within the industry, including who these professionals are, what they do and their value. (Due to space limitations, we could not highlight every industry area.) A reader may be inspired by the insight shared, or desire to partner with a member supplier for future business.

PLANNER/MEETINGMANAGEMENT PROFESSIONAL

Corporate Meeting PlannerPolly Bruno, CMP, CPTCorporate Manager, Event Services for Walgreen Co.

Interview by Lauren Banks, PRA Destination Management

What is the main purpose of your company/organization?Walgreen Co., a household name, known as “America’s pharmacy,”

has been serving Americans for over 100 years, offering the most convenient access to healthcare and consumer goods and services in America while treating each other and those they serve with dignity and respect.What are your primary job functions? My team’s role is to offer end-to-end meeting and event management. My department’s primary responsibilities include site selection, program design,

financials, content integration and onsite logistics. Planning 20-30 meetings per year in cities throughout the country, my team works hard to coordinate meetings for all areas of the company. What are the three most valuable aspects of your position?1) Program design in the development of impactful company

strategy and business-driven messaging and branding. 2) Strenuous financial management, focusing on cost control, process improvement, ardent negotiating and vendor partnerships from the first point of contact through implementation. 3) Forging strong connections with others within the hospitality industry is an enriching part of my work.

Association/Non-Profit Meeting Planner Nicole Price MBA, CMPMeetings & Events Planner for American Boardof Medical Specialties

Interview by Sally Magallanes, CMP, Independent Meeting & Marketing Manager

What is the main purpose of your company/organization?The American Board of Medical Specialties (ABMS), a not-for-

profit organization, assists 24 approved medical specialty boards in the development and use of standards in the ongoing evaluation and certification of physicians. ABMS, recognized as the “gold standard” in physician certification, believes higher standards for physicians means better care for patients.What are your primary job functions?ABMS runs approximately 60 meetings per year. I oversee and run site selection,

contract negotiations, budgets, invitations, logistics and onsite management for these meetings. About half are run internally in the ABMS Conference Center and the rest are at venues in Chicago and around the United States.What are the three most valuable aspects of your position?1) Ultimately, my position is extremely valuable because of the ABMS mission. What I do allows the doctors to accomplish their role… and what they’re doing is making medical care safer and better for everyone.2) I am lucky enough to meet so many incredibly smart, dedicated, talented doctors who are also wonderful, kind people. It is an honor to know them and a pleasure to serve them.3) ABMS believes wholeheartedly in the power of face-to-face meetings and human interaction. We do everything possible to bring our people together to talk with one another face to face.

Government Meeting PlannerKimberley Kapica, CGMPEvent Manager/Contracting Officerfor The Department of Veterans Affairs (DVA)Interview by Ted Miller, CHME, CHSP, CGTP, Starwood Hotels and Resorts

What is the main purpose of your company/organization?The DVA’s Employee Education System provides education/training to those who work in the VA Medical Centers. Its mission fulfills President Lincoln’s promise: “To care for him who shall have borne the battle, and for his widow and his orphan,” by serving and



honoring the men and women who are America’s veterans. What are your primary job functions?I am responsible for all logistical aspects related to my assigned programs/conferences, from cradle to grave. After sending request for proposals (RFPs), I select the property(s), negotiate contracts and all services necessary and reconcile all expenses and master bills. What are the three most valuable aspects of your position? 1) The contracts I execute must be within all federal cost guidelines. 2) I must adhere to the DVA’s Ethics Code of Conduct for vendor selection and contract negotiation for each meeting. 3) My team provides exceptional value to our internal clients and we deliver the objective knowledge that the conferences are designed to produce.

Third-Party Meeting Planner/Meeting Management ProfessionalAllison DossettMeeting & Event Manager for Experient, Inc.


What is the main purpose of your company/organization?Experient, Inc. is the source for integrated meeting and event services. As a third-party meeting planning company, we work with clients to help obtain meeting locations and deliver exceptional services to attendees, exhibitors and sponsors. What are your primary job functions?My role is one of both planning and logistics. I primarily work with

meeting planners or those who have been awarded that responsibility. I am an extension of the meeting planner’s department. My role varies from becoming very involved with program planning to assisting with onsite logistics. What are the three most valuable aspects of your position?1) I offer clients a wealth of knowledge

and years of experience in the meeting industry. 2) I work hard to be a trusted advisor. When you are a third-party, it is much easier to be objective and see the big picture. 3) I provide my clients with a level head and the comfort of knowing that their meetings are in the very best hands.

Association Management CompanyVanessa Mobley, CMPSenior Meetings Manager forAssociation Management Center (AMC)


What is the main purpose of your company/organization?As a full-service management company that also provides outsourced services, AMC exceeds our partners’ needs. Our 180 staff members thrive on putting clients first and are passionate about furthering our association partners’ missions

through strategic leadership and collaboration. AMC is extremely proud to help associations “Achieve What You Believe.”What are your primary job functions?Serving as meetings manager for four of AMC’s 28 clients. My work involves site search, contract negotiations and all meeting logistics for the courses and annual meetings.

What are the three most valuable aspects of your position? 1) The working environment, professionalism and flexibility that AMC offers.2) Working with four different groups—learning and responding to the needs of their meetings.3) Having the opportunity to meet great people.

SUPPLIER

Convention and Visitors Bureau (CVB)Rachael Nocera, CMPManager, Meetings and Convention Sales–Chicago and Midwest USA for Tourism Vancouver

Interview by Kathleen Sullivan Nelson, Chicago Is…, Inc.

What is the main purpose of your company/organization? Our focus is destination marketing for Vancouver, targeting the meeting and events industry, as well as leisure travel. Tourism Vancouver is also a member of the Chicago Area Convention Bureau Satellite Offices (CACBSO), which has a membership of over 40 regional CVB representatives (www.bureaureps.com). What are your primary job functions?

My primary function is to sell Vancouver in the Chicagoland area, Illinois and surrounding states. The job requires travel in my territory and Vancouver for site visits. The ability to multitask is a must. It is also necessary to be flexible and have the need to please.What are the three most valuable aspects of your position?1) We stay with our clients from request for proposal (RFP) through contracting

the program to offer consistency throughout the implementation of the program. 2) I spend a lot of time in Vancouver; therefore, can offer first-hand knowledge of the destination, properties and partners. I can easily recommend what will work best for my clients.3) As I am in the Chicagoland area, I can be face-to-face with my clients when they need me to be there. I am able to provide the personalized attention that is necessary in this industry.

Note to readers: Don’t miss the World Education Congress (WEC) in Vancouver July 24 – 27, 2010! For more information, visit www.mpiweb.org/Events/WEC2010/Home.aspx.



Destination Management CompanyLauren BanksNational Sales Manager forPRA Destination Management Chicago

Self-Conducted Interview

What is the main purpose of your company/organization? PRA Chicago is a nationally-recognized, full-service destination management company (DMC). The company’s services include

event production, spouse programs and tours, teambuilding activities and transportation services. PRA also has 19 other offices in various destinations and partners with corporations, associations and third-party meeting planners to develop quality programs. What are your primary job functions?As a national sales manager for PRA Chicago, I work closely with clients to create memorable experiences.

Most often, clients have a good idea of what they want; my role is to navigate them through their Chicago events. It is more than knowing a destination—it’s understanding what makes it work and how a venue will perform for the group. What are the three most valuable aspects of your position?1) As a DMC, we can offer best value to clients. 2) We bring new approaches and strategies to the forefront, while meeting budgets and program objectives. 3) Our goal is to “WOW” our clients and blow their guests away.

National Hotel Management/Destination Management Sales Mary VogtVice President, Chicago for Krisam Group& Global Events Partners


What is the main purpose of your company/organization? Krisam Group is a national sales office representing over 250 hotels and resorts worldwide. Global Events Partners is a collection of 65 destination management companies (DMCs) operating in over 72 countries. What are your primary job functions? I manage a group of highly-skilled sales

professionals. As a team, we are responsible to connect our clients with our member hotels and DMCs.What are the three most valuable aspects of your position? 1) A strong understanding of the hotel and travel industry.2) Good communication skills.3) A sense of humor.

Event Housing/Marketing ProviderDahlia El GazzarVP of Marketing for onPeak, LLC


What is the main purpose of your company/organization? onPeak is the creative event housing partner of choice for forward thinkers in the meeting industry. Our clients include association planners, tradeshow organizers and convention and visitors bureaus.

From site selection, hotel contracting and negotiations to maximizing block pick-up and registration integration, we deliver more than expected.What are your primary job functions?My primary job function is to promote onPeak within the meeting industry using different marketing tactics. We also provide tailored, event housing marketing programs for our 300+ annual events.

What are the three most valuable aspects of your position?1) Creativity. Surround yourself with talented, creative people that bring their genius to work every day. 2) Create Memorable Experiences. Don’t let people tell you it won’t work. Try new things to prove them wrong.3) Marketing encompasses it all – strategy, analytics, innovation, creativity and most importantly, fun.

Meeting and Event Marketing/Production/Consulting ProfessionalKaren Hamilton, CMPExecutive Vice President for Minding Your Business, Inc.

Interview by Dahlia El Gazzar, onPeak, LLC

What is the main purpose of your company/organization?We’re a strategic agency that creates impactful meetings, events, incentives and interactive communities. We drive results in the

ever-evolving world of meetings through award-winning meeting design, multi-sensory event production, 360-degree marketing and integrated online, virtual and face-to-face technology. What are your primary job functions? I oversee our client service teams and make sure our clients’ projects are planned on time, on budget, exceed expectations and help move their businesses forward.

What are the three most valuable aspects of your position?1) Working with our account teams as we develop client programs.2) Ensuring high-quality customer service and program delivery.3) Seeing our clients’ business success as a result of the projects that we work on together.



Audiovisual and Production CompanyKevin A. Cresham Senior Project Manager for TRAVIS Inc.


What is the main purpose of your company/organization?TRAVIS Inc. is revolutionizing the audiovisual world by maximizing the impact and quality of an event for the greatest value. It is our mission to exceed client expectations by providing an unmatched

professional service. What are your primary job functions? As a TRAVIS Inc. team member, I provide high-level professional service (our signature) to all of our clients. My project manager role involves listening to the needs of our event partners, then creating technical illustrations for their targeted budgets. After that, I manage logistics and execute the plan onsite.

What are the three most valuable aspects of your position? 1) Cultivating client relations to better understand their needs. 2) Familiarization with the latest technology to provide the best solution for each scenario.3) Creating the moment that transcends the event and the equipment—that perfect standing ovation that says “job-well-done.”

Entertainment Provider/Production ServicesBarbara Lee CohenPresident of PRODUCTIONS USA Inc.

Interview by Polly Pancoe, CMPHotel Reservation Management, Inc.

What is the main purpose of your company/organization? To always create powerful, professional and unique meetings, shows,

products and promotional presentations that complement our clients’ various goals and have long-term, quality impacts on their audiences. What are your primary job functions? As an entrepreneur, I need to know how to do it all—training employees and project representatives to use high ethical standards, professionalism and be gracious and courteous at all times. I need to delegate and oversee job

functions, which includes being able to pick up and execute any detail that someone may overlook. What are the three most valuable aspects of your position? 1) Exceptional creative talents. 2) Fascination with all aspects of our industry, such as talents, products, services and the desire to search and find whatever can be used to enhance programs.3) Caring about everything I do and always listening.

Tour VendorTimmie CortinaPresident of Absolutely Chicago Segway Tours


What is the main purpose of your company/organization? To conduct quality Segway tours and service destination management companies (DMCs) and event planners, providing excellent guest experiences for groups up to 60 or individuals. We provide a safe, fun, unique sightseeing experience of Chicago.What are your primary job functions? As president of the company, I focus on marketing, group sales and all other job

functions associated with our daily operations.What are the three most valuable aspects of your position? 1) Using my degree in hospitality administration to ensure best customer service to everyone involved.2) I am good with people, have solid networking expertise and am always smiling.3) Completely hands-on, using creativity to ensure quality outcome and working with the hospitality community to provide professional and efficient handling of groups and individuals.

Graphics/Printing/Promotional ProductsRob Hard, Owner and Consultant for RH Communications, Inc. (RHCI)


What is the main purpose of your company/organization?RHCI is a marketing communications firm that provides graphic design, printing services and promotional products for clients. I also write the event-planning guide for About.com and am the

publisher of BusinessTravelDestinations.com, a web site for business travelers and meeting professionals. What are your primary job functions? As a marketing supplier, my time is focused on helping clients to create, print and/or ship their event materials, including brochures, direct mail, conference programs or PowerPoint decks. We also provide branded giveaways for trade shows and client gifts.

What are the three most valuable aspects of your position? 1) We help our clients achieve their sustainability and green meetings objectives without compromising quality or cost for promotional items, printing solutions and an overall green marketing strategy. 2) We create collateral that is shared via the web and help clients create their own websites. For meetings, we’re currently evaluating what we think should be the best event registration systems for clients.



3) The valuable industry information that we publish on BusinessTravelDestinations.com is setting the stage for us to help small-to-mid-size-organizations with their travel management strategies in a way that integrates meetings, marketing and travel spending to achieve business objectives.

Technology/Social NetworkingKristi NihiserAccount Manager for Pathable, Inc.


What is the main purpose of your company/organization?Pathable, Inc. is the leading social network and online community for conferences and events. Our online tools offer means to make attendees, sponsors and event organizers more effective at forming genuine connections. The network of relationships that

form at events manifest a community centered on that event. We seek to create a comfortable online space where the community can continue after the physical event ends.What are your primary job functions?I handle all incoming sales inquiries through to contract, sales demos, contract renewals and implementation of all client sites. I gather my clients’ requirements, map them to our system

and set up the look and feel of the site using HTML and CSS. I also serve as a community manager and consult with clients on how best to develop their online communities.What are the three most valuable aspects of your position?1) I enjoy being hands-on in the system; I love technology and actively working in our system. 2) I take pleasure in being our clients’ main point of contact and helping them find solutions. 3) Having been both a planner and a meeting technologist, I bridge the gap between planners and our technology and am thrilled to be spreading the power of social media for events.

Insurance/Legal Services/Medical ServicesPaulette NormanVice President for Hays Affinity Solutions


What is the main purpose of your company/organization? We specialize in Affinity Insurance programs for associations, its members and industry professionals. We offer event cancellation insurance, directors and officers’ insurance, professional liability and business owners’ policies.What are your primary job functions? I manage insurance programs, both domestic and international.What are the three most valuable aspects of your position?1) To service industry professionals by being client-focused, with rewarding results.2) Provide quality and value to the clients.

3) To consult on risk management and offer the best advice in crisis circumstances (e.g., the recent flooding disaster at the Gaylord Opryland Hotel in Nashville).

Hospitality Industry Recruiters Joan TaffeAssociate for Hall & Associates, Ltd.


What is the main purpose of your company/organization? Hall & Associates, Ltd. is a nationally-recognized executive search

firm that represents many four and five-star hotels and resorts within the travel industry. Our mission is to aid clients in hiring the most talented employees, from general managers, VP of sales, directors of sales to senior sales managers. What are your primary job functions?As an associate for the company, I work hard to place talent for clients on a worldwide basis. I spend a large portion of my time consulting through business development

to find clients who are seeking quality talent. Once a client’s need has been assessed, I then screen candidates to find good matches. What are the three most valuable aspects of your position?1) Keeping the lines of communication open to assess a client’s needs properly. 2) Communicating the job functions properly to prospective talent to ensure that they are the right person for the job.3) I always follow up with my clients to make sure that the candidates we place are the best match.

Independent ContractorPatty Coen, CMMPresident of Great Chicago Events


What is the main purpose of your company/organization? Strategically design and implement meetings and events for corporate, association and non-profit clients, in both domestic and international locations.What are your primary job functions? Whatever is needed! Strategic design, implementation, onsite coordination and post-meeting wrap-up for events.

What are the three most valuable aspects of your position? 1) Working with clients to plan successful events within their budgets.2) Strategically designing meeting agendas to enhance learner outcomes.3) Being an adjunct professor at Lexington College and teaching the next generation of industry professionals.


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Whether one is a meeting planner or supplier, it’s important to remain grounded in the basic understanding that work should be focused on helping organizations achieve their objectives through meetings, incentives, conferences and events.

While some may perceive the last couple of years as having a potential negative impact on the industry, with reduced budgets and staffing resources, the challenges faced by planners and suppliers have also created new opportunities that may shape the way the industry delivers its services in the future.

“It’s easy to get stuck in a creative rut. We tend to organize and implement the same tactics because they are successful. But 2010 will be the year for taking risks. Take risks, be bold and surprise attendees with ingenuity and value,” says Vicki Hawarden, vice president of knowledge for Meeting Professionals International, Dallas, Texas. Hawarden suggests that industry professionals should focus on the following issues—there are opportunities for both planners and suppliers in each.

Integrating Social Media

Facebook, Twitter, blogs and podcasts are just a few of the social media tools that most people can easily name. We know that people are creating online social communities, creating opportunities to incorporate them before, during and after meetings. “Social media has been on the scene for awhile, but event planners have been letting this communication outlet grow organically. In 2010, planners will need to accommodate and guide the conversation during small to large events,” Hawarden says.

Exploring Hybrid Events

Hybrid meetings are those that combine both a virtual and physical presence. This could arguably be seen as the hottest trend in the industry, according to Hawarden. “Attendees on the ground and around the world will be able to consume the exact same content.”

Managing Budgets and Expectations

A reduced budget isn’t necessarily bad news, but it does mean that meeting professionals will be expected to deliver more with fewer resources. “Suppliers have already noticed this trend and have started to emphasize cost savings and focus less on the perks,” Hawarden says.

Recession-Proofing Event Careers

This is a competitive industry, making it even more important for planners and suppliers to stand out, especially during tough economic times. “The successful candidate will have energy, a willingness to learn, solid business and communication skills and a personality that can deal with people of all levels,” says Dawn Penfold, president

of MeetingJobs.com. “Don’t burn bridges ever in this industry and have fun.”

Adopting Strategic Meetings Management

It really is good news when planners and suppliers work together to control costs and demonstrate a return on investment. It helps to ensure that time and money are allocated efficiently and drives bottom-line results.

“Aligning meeting programs to corporate objectives and having the data to demonstrate the impact of meeting spend are critical to short and long-term success,” says

Steve O’Malley, vice president and general manager at Maxvantage, a strategic alliance between American Express Business Travel and Maritz Travel.

Emphasizing Local Events

MPI’s FutureWatch 2010 reinforces what many people in Chicago have probably recognized: local events are popular again. With more meetings located closer to home, fewer participants can expect to travel long distances to get onsite. When meetings are local, it’s been shown to generate higher attendance.

Other top issues facing meeting professionals include defining a sustainability model, increasing a focus on

Meeting Professionals Should Embrace Industry Issues to Create Opportunities

By RobHard

RH Communications, Inc.


finding creative solutions to achieve event goals without compromising budgets, and obtaining C-Level buy-in so that planners can demonstrate the value of their meetings. “Planners must be equipped to respectfully disagree with the executives and bring the numbers to prove it,” Hawarden says.

Most importantly, the focus should be on increasing RSVPs. Mother Nature, the potential of pandemics and economic issues have made it difficult, to say the least, when trying to predict attendance for large meetings.

As Daniel Fortin, president of DNL Logistique in Montreal, Canada, says, “There’s no substitute for the synergy that can be created when people come together.” His advice is to not lose focus on the value of the basics: make reminder calls, invite popular guest speakers, send feedback surveys and think creatively.

Rob Hard is president of RH Communications, Inc.(RHCI), a firm offering full-service printing, publishingand marketing services in Chicago. Contact him [email protected] or 312-663-4800.

By RobHard

A


A day of education, networking, inspiration and recognition was enjoyed by all during this one-day event held at Sheraton Chicago Hotel and Towers on April 26, 2010. Modeled after the TED Conference, the Leadership Education & Awards Program (L.E.A.P.) featured a series of electrifying 18-minute sessions led by innovative speakers, offering attendees more bang for the buck!

Presenters from all arenas spoke on a wide variety of topics, ranging from leadership through social responsibility to risk taking and driving off the beaten path. Even Bruce MacMillan, CEO of Meeting Professionals International, made a special appearance! As moderator, Brian Burkhart skillfully interwove all of the various concepts, creating smooth segues between presenters. One thing all the speakers had in common was passion—passion for their ideas, the industry and the future.

The generous donations of sponsors contributed to the tremendous success of this breakthrough event. Spotme provided their signature electronic handheld devices, which worked networking magic! This innovative tool offers valuable communication and participant management

features, such as virtual business cards (complete with photos) and the “Spotme” feature, which can actually help users locate specific people at an event!

Sharing the spotlight with the presenters and new technology were the award winners! In between presentations, awards were presented to recognize the efforts of dedicated members over

the past year. (See the list of all award winners on page 30).

Bill Kubiak, CSEP, chair of the Educational Conference & Awards Recognition Committee, explained that producing this cutting-edge event was no easy task! What appeared

to be effortless to the attendees required the combined efforts of many dedicated event professionals. The committee members started without a theme, then enlisted the help of their resources and allowed the program to take a natural course and elevate itself to the final product. With support and encouragement from the board, the chapter and sponsors, the committee was able to gather the necessary resources, intertwine concepts and think creatively.

“I firmly believe that the L.E.A.P. content may be the best ever constructed by the MPI Chicago Chapter,” stated Chrissy Ward, CAE, MPI-CAC president. “I am particularly pleased with the Chicago-centric community tone of the program. The addresses by leaders of the Chicago Convention and Tourism Bureau

MPI Chicago Area Chapter Took a L.E.A.P. in the Right Direction

By NeelaJohnston

OnSite Events, Inc.

Leadership Education & Awards Program

L.E.A.P.

Attendees actively engaged in the Alternate Adult Education session


and McCormick Place were welcomed by our members and created a renewed enthusiasm for the Chicago meetings industry.”

L.E.A.P. was more than a series of presentations, awards and entertainment where the audience members are bystanders watching a spectacle. It actively engaged the audience, making them think and move! Kudos to MPI-CAC for jumping in with both feet, putting the attendees first and thinking outside of the box to create a fresh and innovative conference.

By NeelaJohnston

Million Dollar Quartet performed during lunch

Connie Lindsey - Executive Vice President of The Northern Trust Company;

President of Girl Scouts of America


2010 Chapter Leaderof the Year:

Lisa Meredith, CMP -Chicago Convention & Tourism Bureau

2010 Eleanor H. Woods Supplier Member of the Year:

Denise Mongoven -San Diego Convention Center

Tomorrow’s Leaders:

• Meghan Keelean - American Student Dental Association• Emily Miller - One Smooth Stone• Kristine Morgan, CMP - APICS The Association for Operations Management• Kathleen Nelson - Chicago Is...,Inc.

2010 President’s Award: Achievement:

Joe Hirsch -PSAV Presentation Services

2010 President’s Award: Team Spirit:

Sean Lynch -NHS

2010 President’s Award: Effort:

Char Shada, CMP -Experient

Committee of the Year:

Educational Conference & Awards Recognition Committee(awarded at the All Member Day on June 2, 2010)

2010 Kathy Osterman Industry Award:

Chicago 2016 Committee

2010 Hall of Fame Organization:

Chicago Indoor Racing, LLC

2010 Planner Memberof the Year:

Jane Mundell, CMP - Association of Legal Administrators

2010 Student Memberof the Year:

Bradley Kenaga -Joliet Junior College

Congratulations to the 2009-2010 Award Winners!

Organization Representative,Tony Stewart and MPI-CACPresident, Chrissy Ward, CAE

Bradely Kenaga with the2009 recipient Svetlana Kramarova

Sean Lynch and MPI-CACPresident, Chrissy Ward, CAE

Jane Mundell, CMP with the2009 recipient Barbara Thavis, CMP

Lisa Meredith, CMP with the2009 recipient Cherai Lewis, CTS

Denise Mongoven with the2009 recipient Lisa Meredith, CMP

Char Shada, CMP and MPI-CACPresident, Chrissy Ward, CAE

Joe Hirsch and MPI-CACPresident, Chrissy Ward, CAE


By ValerieRepasky

Elgin Community College

TFreeSource: Your Source for Free Education

This valuable website offers links from federal agencies to teaching and learning resources. More than 1,500 of these federally-supported resources are included from dozens of agencies. New sites are added regularly. Topics range from math to art and music and beyond. Go to free.ed.gov Take online courses to refresh your knowledge of material previously learned in school, prepare for a career change or placement exams and extend your understanding of hobbies or special interests! Free-Ed.net is the world’s largest, fastest growing, most highly-regarded source of totally free education. Check it out at www.free-ed.net.

For a free résumé critique, go to:www.getinterviews.com/cybercoders Need advice on how to write a great cover letter? Go to jobsearch.about.com/od/coverletters/a/aa030401a.htm

M


Meeting Professionals International Chicago Area Chapter Student Affairs Committee held its first annual Backpacks to Briefcases Seminar in conjunction with the Mocktails Reception in April. The turnout at this inaugural event by both by students and industry peers was excellent, with close to 30% of MPI-CAC’s student membership in attendance. The one-day dynamic seminar was filled with informative sessions and provided numerous occasions for students to network with their future peers. This seminar was specifically designed for MPI-CAC student members interested in the meeting planning industry and anyone wanting to learn new tips for establishing a career. Perhaps the most interesting program was “Step Away from the Computer! The Old School Approach to Networking,” presented by Jennifer Monti, founder, LHI Events. One of the attendees commented, “Jennifer Monti delivered the best speech. She came into the room full of positive energy. I think she really inspired people to want to be in the field.” Many attendees also said the

session led by Bill Host, CMM, CMP, “Your life in 10-12 Seconds,” was excellent; they learned a lot from him about résumés and cover letters. An underlying message of this program was that meeting planners should be interested and willing to help each other, which ultimately leads to opportunities for collaboration and enhancing the profession. The event could not have happened without the support of our generous sponsors and dedicated faculty members. During the Mocktails Reception, nine students were awarded MPI memberships.

The MPI-CAC Student Affairs Committee is planning a series of events in the upcoming year to connect with new student members and increase its membership base. We’ll keep you posted!

Backpacks to Briefcases was a Tremendous Success!

By SvetlanaKramarova

By NicoleNikodem

American Bar Association American Bar Association

Pictured are the winners of the MPI student membership. Back row, left to right: Nicholas Smith, Kaitlin Wille, Cherry Pittman, Darcea Gamble, Iyad Mourtada. Front row, left to right: Diana Simaitis,

Jacqueia Young, Kinyata Horne and Brenda Mcelroy.

&


By NicoleNikodem Volunteers Make a Difference!

Chapter Leaders of the Month

MPI-CAC’s Board of Directors would like to acknowledge and thank the followingvolunteers for their outstanding work:

The new Chapter Leaders of the Month awards recognize chapter members who have contributed significantly to MPI-CAC in the recent past. Contributions may includemotivating other volunteers, recruiting/retaining members, creating new initiatives or acting as a catalyst to bring about exceptional results in the chapter.

On behalf of the MPI-CAC Board of Directors, our heartfelt thanks go to all volunteers who implement the Chapter’s initiatives. Special congratulations to the following individuals who were nominated as Volunteers of the Month!

March 2010Robin Anderson, CMP, CMM, CCTE, CTE Lauren Banks Wendy Berg Marcia Buchs, CMP Brian BurkhartJennifer ChamberlinFrank D’Amato Barb Gould Tara Hippensteel Svetlana Kramarova Diane MurrayKatie OrtizDoug Sanford Mark StaublinLiza Visser, CMP

April 2010Lauren BanksLaura Combs Charles Dreiske, CMP Lela Durham, CMP Andrew Ettenhofer Barb Gould Zandria Hardman, CMP Tara Hippensteel Bethany Johnson Melissa Lipton, CMPCharlene MartinColleen NeubauerRon SpringerAndré Valk, CMP

May 2010Lauren Banks Karen Emanuelson, CMP Tobey GeiseTara Hippensteel Troy Karnoff, CMPMartha Keyes, CMPVivian Liddell Katie Ortiz Nick Smith

This Program Sponsored by:

March 2010

Brian Burkhart2009-2010 Member Edu. Conference & Awards Recognition Committee

March 2010

Frank D’Amato2009-2010 MemberEducational ProgramsCommittee

April 2010

Bethany Johnson2009-2010 MemberEdu. Conference & Awards Recognition Committee

Karen Emanuelson, CMP2009-2010 MemberAwards SelectionCommittee

Erica Romero, CMP2009-2010 Co-ChairStudent AffairsCommittee

Aine O’Brien2009-2010 Co-ChairSponsorshipCommittee

Melissa Garski2009-2010 Co-ChairGolf Committee

April 2010

May 2010May 2010

April 2010

March 2010

April 2010

March 2010

May 2010May 2010

Ron Springer2009-2010 MemberEducational ProgramsCommittee

Martha Keyes, CMP2009-2010 MemberEducational ProgramsCommittee

Stephanie Smith2009-2010 Co-ChairStudent AffairsCommittee

Jamie Ryan2009-2010 Co-ChairEducational ProgramsCommittee

Christine Gillespie2009-2010 Vice-ChairEdu. Conference & Awards Recognition Committee

Not Pictured


From hosting a chapter board meeting to discounting food and beverage or décor at events, the numerous ways that MPI-CAC’s sponsors provide their support is vast but the results are the same—being a vital component of our success. Success is a financially stable organization that provides timely, cost-effective professional development, educational and networking programs.

Thank you to the following companies that supported chapter programs during the 2009- 2010 program year. Remember – BUY MPI! Thank you to…

SPONSORSHIP HEROES

Legacy Partner($50,000 and up)

PSAV Presentation ServicesJoe Hirsch . 630.420.1299 [email protected]

ZAP CreativeJeff Rogers . [email protected]

Diamond Partner($25,000-$49,999)

Hard Rock CafeTara Hippensteel . [email protected]

Hyatt Regency ChicagoAndrea Kasnic . [email protected]

Pheasant Run ResortGene Hare . [email protected]

SpotmeSheerin Florio . [email protected]

Starwood Hotels & Resorts Alan Fabris . [email protected]

Platinum Partner($15,000-$24,999)

7th Wave Communications Brian Burkhart . 630.323.9100 [email protected]

Grand Traverse Resort and SpaTaryn Miracle . [email protected]

Horseshoe CasinoDiane Cole . 219.473.5927 [email protected]

Mexico Tourism BoardTeresa Matamoros, [email protected]

Phil Stephani Signature EventsJennifer Monti . [email protected]

The Meetinghouse Companies DeborahBorsum . 630.641.0600 [email protected]

TRAVIS Inc.Travis Reedy . [email protected]

Gold Partner($10,000-$14,999)

CORT FurnitureJack Scafide . [email protected]

Eaglewood Resort & Spa Julie Berry . [email protected]

Edward Fox PhotographyCharlene Martin . [email protected]

Intelligent Lighting Creations Bob Moisan . 847.933.9792 [email protected]

Lucky Strike LombardLyzzi Elliot . [email protected]

MGM MirageRachel [email protected]

River East Art CenterNicole Stephens . [email protected]

The Blackstone HotelJoel Morales . [email protected]

The Drake HotelKevin Boland . 312.932.4306 [email protected]

The Motivation ShowPete Erickson . [email protected]

Warner AudiovisualsJeff Warner . [email protected]

Silver Partner($5,000-$9,999)

All Events PhotographyJeff Brown . [email protected]

BBJ LinenLanie Hartman . [email protected]

CarnivaleAlyssa Stark . [email protected]

Dana HotelSandi Robinson . [email protected]

Embassy SuitesChicago Downtown Lakefront Heather Hames . [email protected]

Franklin CoveyMegan Davidson . [email protected]

Halls RentalNancy Brockway . 847.929.2222 [email protected]

Hyatt Regency McCormick PlaceLindsi Wyner . [email protected]

IMLRay Hansen . 612.851.2026 [email protected]

Meet In IllinoisKimberly Wright, CMP [email protected]

Meeting TraderTim Brooks . [email protected]

NCM FathomYvonne Anderson . 303.792.8674 [email protected]

PinstripesSandi Montgomery . 847.480.7676 [email protected]

Shoreline ProductionsPat Mongoven . 312.645.1111 [email protected]

SmartSource Computer& Audio Visual RentalsJohn Cuthbertson . 630.588.0200 [email protected]

The Herrington Inn & SpaJennifer Piazza . [email protected]

TopGolf USANanette Oganovich630.595.4653 [email protected]

U.S. PokerMelissa Garski . 312.479.5052 [email protected]

Bronze Partner($2,500-$4,999)

ALLURE Event &Meeting ProductionsJiwon McCartney . [email protected]

AVT Event TechnologiesMatt Alagna . [email protected]

CACBSOCarolyn Aeby, CMP [email protected]

Chicago Indoor Racing Alisa Peters, CMP, CMM [email protected]

Classic Party Rentals Valerie Braun . 708.485.8688 [email protected]


SPONSORSHIP HEROESDirections, Inc.Doug Sanford . [email protected]

Esprit ProductionsRon Springer . [email protected]

Fairmont Raffles Hotels InternationalJoanne Trudeau . 773.935.1603 [email protected]

Galleria UnicoKara Pliscott . [email protected]

Hotel OrringtonCharles Dreiske, CMP . [email protected]

IrishmanSpeaksConor Cuneen . [email protected]

Las Vegas Convention AuthorityMike Tarr . [email protected]

Nashville Convention& Visitors BureauPride Haggerty . [email protected]

National Speakers BureauBrian Palmer, CMM847.295.1122 [email protected]

Overture PromotionsCody Sanderson .847.996.1560 [email protected]

Record A HitRob Broms . [email protected]

San Francisco Convention& Visitors BureauWalden Agustin . 773.728.7210 [email protected]

The Hyland GroupTracy Stein . [email protected]

Trifecta Marketing ResourcesGretchen Kihm-Stegall [email protected]

Wildfire Chicago & SchaumburgLaura Rosen . [email protected]

Wynn Las VegasFrances Maxwell . [email protected]

Friends of the Chapter($500-$2,499)

Aries Charter Transportation Antoinette Gonzalez . [email protected]

Boundless NetworkChristy Lange . [email protected]

Buca di BeppoKristy Mendenhall . [email protected]

Carey International Neco Patlan . [email protected]

Chicago Convention & Tourism BureauStacey Geyer . [email protected]

Destination BloomingtonJulie Giorgio . [email protected]

Dominican Republic Tourism OfficePatricia Perez . [email protected]

Doral Golf Resort & SpaMichele Skolnick . 305.591.6487 [email protected]

Entertainment CruisesSharon Young . [email protected]

Event ArchitectsTerry Castre . 312.879.0186 [email protected]

FoodlifeAna Gonzalez Quaid . [email protected]

Francine MarketingFrancine Pepitone, CMM . [email protected]

GESDoug Bennett . [email protected]

Grand GenevaCrystal Boisvert . [email protected]

Hilton Chicago NorthbrookColette Kukla . [email protected]

Hilton Oak LawnLori Anne Jadzak . [email protected]

hinton + grusichKaren Gravlin . [email protected]

Hotel FelixRachel Bustamante, CMP . [email protected]

Indian Lakes ResortBob O’Connor . [email protected]

InterContinental ChicagoMichael Locke . 312.321.8867michael.locke!ichotelsgroup.com

Kalahari ResortsNatalie Ennis . [email protected]

Loews HotelsAmelia Roper . [email protected]

Marriott InternationalVicky Hild . [email protected]

Meet MinneapolisDeb Taylor . [email protected]

Millennium Hotels & ResortsJudi Holler . [email protected]

Navy PierKim Augustyn, CMP . 312.595.5053 [email protected]

Northern Illinois UniversityMartha Keyes . [email protected]

Oak Brook Hills Marriott ResortTrent Felver . [email protected]

O’Dea EntertainmentMichael O’Dea . [email protected]

One Smooth StoneBethany Johnson . [email protected]


SPONSORSHIP HEROES

Want to see your name on this list? Consider the Partnership Opportunities that the chapter offers to connect withprofessionals from the Chicago-area meetings and hospitality industry. To learn more, visit the Sponsorship section

at www.mpicac.org or contact the headquarters office at [email protected] or (888) 721-8908.

Oscar & AssociatesMark Bailey . [email protected]

Palm Springs Bureau of TourismNyla Patzner . 760.778.8415.x10 [email protected]

Phillip’s FlowersSteve Bauer . [email protected]

PRODUCTIONS USABarbara Lee Cohen, CMP . 773.296.6200 [email protected]

PS AmericaHarry Speros . [email protected]

Puerto Rico Convention BureauRosa Luke . [email protected]

Rosewood HotelsWendy Gillotti . [email protected]

Saint Paul Convention &Visitors AuthorityKaren Madlock . [email protected]

Santa Monica Convention & Visitors Bureau Lauren Rogers . [email protected]

Shutter Booth PhotoboothCheryl Bayma . [email protected]

Source4Matt James . [email protected]

Summit Executive CentreCourtney Anderson . [email protected]

Tourism IrelandMarie McKown . [email protected]

Tourism QuebecAnnemarie Heidbuechel . [email protected]

Travel AlbertaJan Tolle MacDonald, CMP, CMM [email protected]

Westin Chicago North ShoreJames Upshaw . [email protected]

Windy City FieldhouseMurrel Karsh . [email protected]


MMeeting Professionals International Chicago Area Chapter is committed to reducing our carbon footprint. Utilizing the website and e-mail messaging, the committees limit the number of direct mail pieces delivered to the membership while promoting upcoming events. The promotional pieces that are mailed are created on 100% recyclable paper with non-toxic, eco-friendly liquid ink.

The next step in the chapter’s efforts towards Corporate Social Responsibility is allowing you, the member, to decide how you want to continue to receive the quarterly magazine, News&Views. If you would like to continue to receive the printed magazine in your mailbox, simply complete the online “opt-in” form at www.mpicac.org/opt-in. If you prefer to read News&Views electronically, then no action is required.

Beginning with the Winter 2011 issue with a publication date of January 1, 2011, News&Views will only be mailed to those members that choose to “opt-in” to continue to receive the hard copy of the magazine. Complete the form

on the website by December 1, 2010 to “opt-in”. Before tossing aside your issue of News&Views, pass your copy around the office or give it to a prospective member to read. When the time comes to discard old issues, please remember to recycle!

News&Views is Going Green! “Opt-In” to Continue Receiving Print Version

Summer Calendar


July 2010

July 13-16, 2010Council of Engineering and Scientific Society Executives (CESSE)Location: Omni William Penn Hotel, Pittsburgh, PAContact: CESSE, (952) 838-3268www.cesse.org

July 17-19, 2010Convention Industry CouncilCMP ConclaveLocation: Hilton Baltimore,Baltimore, MDContact: CIC, (571) 527-3116www.conventionindustry.org

July 17-20, 2010National Speakers AssociationAnnual ConventionLocation: Orlando World Center Marriott, Orlando, FLContact: NSA, (480) 968-2552www.nsaspeaker.org

July 21-23, 2010Destination Marketing Association International Annual ConventionLocation: Westin Diplomat Resort & Spa, Ft. Lauderdale, FLContact: DMAI, (202) 296-7888www.destinationmarketing.org

July 23-27, 2010International Association ofAssembly Managers AnnualConference & TradeshowLocation: George R. BrownConvention Center, Houston, TXContact: IAAM, (972) 906-7441www.iaam.org

July 24-27, 2010MPI World Education Congress 2010Location: Vancouver, CanadaContact: MPI, (972) 702-3000www.mpiweb.org

August 2010

August 8-10, 2010National Business Travel Association International Convention& ExpositionLocation: George R. BrownConvention Center, Houston, TXContact: NBTA, (703) 684-0836www.nbta.org

August 9-13, 2010MPI Global Training – Certificate IILocation: University of Central Florida, Orlando, FLContact: MPI, (972) 702-3000www.mpiglobaltraining.org

August 21-24, 2010American Society of Association Executives Annual Meeting& Exposition 2010Location: Los Angeles, CAContact: ASAE, (888) 950-2723www.asaecenter.org

September 2010

September 14, 2010Association of Corporate Travel Executives WashingtonExecutive Forum Location: JW Marriott Hotel,Washington, DCContact: ACTE, (703) 683-5322www.acte.org

September 14, 2010Spotlight on Travel Management: Adding Value & Visibility to Your Program Location: JW Marriott Hotel,Washington, DCContact: ACTE, (703) 683-5322www.acte.org

September 19-23, 2010Meeting & Incentive Forum USA Location: The BreakersPalm Beach, FLContact: Meeting & IncentiveForums, (404) 538-1046www.mi-forums.com

September 22-24, 2010CAE Study Course:An Immersion ProgramLocation: ASAE & The CenterBuilding, Washington, DCContact: ASAE, (888) 950-2723www.asaecenter.org

September 24, 2010Annual Association Law Symposium Location: Ronald Reagan Building and International Trade Center, Washington, DCContact: ASAE, (888) 950-2723www.asaecenter.org

please visit www.mpicac.orgfor more upcoming events

917 W. Wa s h i n g t o n B l vd . , S t e . 2 2 8 • C h i c a g o , I l l i n o i s 6 0 6 07

Documents

Summer 10 - Chicago Is · Alisa Peters, CMP, CMM Chicago Indoor Racing From the President As I sit in my office on this beautiful early summer morning, writing my first 2010-2011