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    Vivek Chaturvedi

    SummerTrainingHandbook 2011A practical Guide to Summer Training for MBA students ofLovely Professional University

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    AcknowledgementsI am grateful to Dr Sanjay Modi, Sr Dean, Lovely Faculty of Business and Arts

    (LFBA), who is the inspiration behind this book, Dr Bhavana Adhikari, Associate

    Dean, Lovely School of Management, for her unrelenting support, Dr Yuvraj

    Bhatnagar, Associate Dean, Lovely School of Business, for this sagacious advice and

    inputs, Mr Suresh Kashyap, Head of Department, Lovely School of Management, forbeing a constant source of motivation.

    I am grateful to Mr Syed Tabrej, Mr Nandan Sujati, Mr Susanta Bose, Mr

    Swapanarang Swain, Ms Monika Kalam and Ms Dalvinder Kaur (all faculty members

    at LFBA) for contributing to this document.

    I extend my gratitude to all the management teachers of yesteryears who have

    contributed to the pool of knowledge and have had a huge impact on curriculum of

    management education.

    (Vivek Chaturvedi)

    17.03.2011

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    PrefaceThis book is a compendium of sample topics for summer training of MBA students.

    An attempt has been made to make it as comprehensive and concise as possible.

    The topics given herein are for the purpose of guiding the students to choose theirsummer training projects and can be modified as per the requirement of the

    company. The topics have been classified into areas of specialization for the sake of

    convenience and clarity. In addition to being a guide for summer training this book

    can also be used to peek into the job requirements of various specializations and

    can be used to decide on the right specialization for a student.

    In addition to sample topics this book contains various guidelines to be followed in

    order to derive the maximum benefit out of the two months of summer training. It

    contains the rules of University and the code of conduct the student is expected to

    observe during the period of internship.

    The book also contains a section on the activities which are generally done by

    various departments of a company. This shall help in widening the perspective of

    the students and also increase the exposure he can receive.

    All the formats for the various components of the course have been presented in

    annexure at the end of the book.

    I wish you all the best for your summer training. Have fun!

    (Vivek Chatuvedi)

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    Contents

    Acknowledgements ...................................................................................................2

    Preface ......................................................................................................................3

    Professional Goals during Summer Training ............................................................... 5

    Code of Conduct ......................................................................................................... 5

    Human Resource Management .................................................................................. 5

    Recruitment & Selection process ............................................................................ 5

    Training and Development process ......................................................................... 6

    Impact of remuneration on Motivation .................................................................... 6

    Impact of recession on HR policies .......................................................................... 6

    Change management .............................................................................................. 7

    Talent management ................................................................................................ 7Competency Mapping of particular organization ..................................................... 7

    Work life balance ..................................................................................................... 7

    Performance management system .......................................................................... 7

    The activities of the various departments ................................................................. 7

    Accounts/ Finance Department .............................................................................. 8

    Human Resource .................................................................................................... 9

    Marketing & Sales ................................................................................................ 10

    ANNEXURE I - Evaluation Parameters ....................................................................... 11

    COURSE EVALUATION :....................................................................................... 12

    MODEL 1 Research project components ETE ...................................................... 13

    MODEL 2 Sale project components ETE .............................................................. 13

    MODEL 3 Community Development Project ETE ................................................. 14

    Annexure III- Important deadlines ............................................................................ 16

    ANNEXURE IV- Project Topic Performa ...................................................................... 18

    ANNEXURE V- Fortnightly Progress Report .............................................................. 19

    ANNEXURE VI - Feedback on fortnightly repot by faculty guide (for faculty only) ....21

    ANNEXURE VII- Industry Feedback Form .................................................................. 21

    ANNEXURE VIII- Attendance Sheet ........................................................................... 23

    ANNEXURE IX - Guidelines for Summer Training Report ........................................... 25

    Annexure X References ......................................................................................... 27

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    Professional Goals during

    Summer TrainingThe purpose of summer training is

    to acquaint the students with the

    practices followed in the industryand at the same time give them an

    opportunity to do research on

    some relevant topics in their area

    of specialization.

    1.To undertake a meaningful

    project

    2.To work hard and show initiative

    to win confidence

    3.Work hard to get PPO(Pre-Placement Offer)

    4. Aim at maximizing learning.

    5. Building relations with peers to

    thoroughly understand the

    strengths and weaknesses of

    systems policies and

    procedures.

    6. Understand systems, procedures

    and policies.

    7.Discuss doubts and see, if, you

    can make suggestions.

    8. Try to relate the practice to

    theory and find out reasons for

    difference between theory and

    practice

    Code of ConductThe students should observe the

    following guidelines while their

    summer training.

    1.Adhere to a formal dress code.

    2.Be punctual in attendance.

    3. Avail leave only if authorized by

    the project head.

    4. Adhere to organizations policies

    and rules.

    5. Use appropriate professional

    language in communication at

    workplace.

    6.Avoid any conduct that may

    cause embarrassment or

    disrepute to the organization.

    7. Assure that all actions and

    behaviors promote the favorable

    image of the organization.

    8. Not taking action which disrupts

    the normal functioning.

    Human Resource

    Management

    Recruitment & Selection

    processRecruitment & Selection

    encapsulates attracting, screening,

    and selecting qualified people for a

    job in an organization. With the

    changing times there has been a

    paradigm shift in the Recruitment

    process with a growth of job search

    engines & headhunters for

    executive recruitment. There hasbeen a constant focus on

    identifying critical competencies

    while hiring prospects which

    encompasses not only visible

    factors like Knowledge, Skills &

    Abilities but also invisible & below-

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    the waterline competencies like

    Traits, Motives, Self-Concept etc.

    The student is expected to

    undertake a study on the

    recruitment & selection process ofthe particular organization and also

    study the recruitment & selection

    technique being followed in the

    particular industry and compare

    the best practices in both the

    cases.

    Training and Development

    process

    The Training & DevelopmentScenario in India has undergone a

    radical overhaul with a sole

    purpose of augmenting the

    performance of Individuals & Team

    members in organizational

    settings. There has been a growing

    focus on Human Resource

    Development and there is constant

    attempt by organizations tobecome Learning Organizations. At

    every step Training & Development

    has been linked to Strategic goals

    of the organization to augment the

    value generated by the program.

    The students are expected to

    study the training and

    development system of a particular

    organization. In this project, theycan analyze the different

    techniques of training and

    development being employed

    along with other critical training

    and development issues like the

    proficiency of trainers,

    expectations from trainees, timing,

    budget etc.

    Impact of remuneration on

    Motivation

    This topic is an attempt to explorethe critical motivation factor for

    employees over the ages

    Remuneration & its impact on

    motivation levels. The students are

    expected to analyze the correlation

    between Remuneration &

    Motivation level of employees.

    Generally it has been opined that

    higher remuneration has an impacton the motivation levels of

    employees but it can be different

    for different industries as well as

    different levels of management.

    Students can research the impact

    of monetary as well as non-

    monetary benefits on different

    levels of management.

    Impact of recession on HRpolicies

    Recession has played major role in

    business decisions over the years

    and HR policies form a critical part

    of it. The recent slowdown in the

    Indian Economy impacted almost

    all the critical HR functions be it

    Hiring Decisions, Training &

    Development, Compensation etc.

    The student is expected to analyze

    and study these impacts & its

    effects on the sustainability of the

    organizations in the long term.

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    Change management

    Change management is an

    indispensable part of any

    organization. Students can study

    different techniques adopted by

    organizations for managing change

    or for reducing the resistance to

    change. They can focus on any

    major change program initiated by

    the organization and can track the

    transition during the unfreezing,

    movement & refreezing stage.

    Talent management

    The students are expected to studythe different techniques

    organization employ to groom the

    most valuable assets i.e. its

    employees & how it attempts to

    build up on its Human Capital by

    identifying the high-pots. The

    students can undertake a study on

    the different initiatives which

    organizations are taking for

    maintaining the pool of talentthrough the Assessment Centres &

    Development Centres & how

    organizations are focusing on

    second line development.

    Competency Mapping of

    particular organization

    The student is expected to

    understand the process of Mapping

    Competencies for Individuals in the

    organization & attempt to prepare

    Competency Models for critical

    positions in Organization. The

    linkage with each and every step

    like Recruitment & Selection,

    Training & Development and

    Compensation needs to be

    established after the same to

    justify the entire process.

    Work life balanceStudents may study the impact of

    work life balance techniques on the

    employees productivity and

    turnover rate of the organization.

    Various concepts like Flextime, Job-

    Sharing, and Telecommuting etc.

    may be studied.

    Performance management

    system

    The students are expected to

    undertake an in-depth analysis on

    the Performance Management

    system in the organization which

    will encapsulate a detailed study

    on Performance Planning,

    Performance Managing,

    Performance Appraisals, and

    Performance Monitoring beingfollowed.

    The activities of the

    various departmentsIn addition to their respective

    projects, the students are expected

    to utilize the time spent at the

    organization they are working with.

    They need to observe andunderstand the various activities

    and processes of the organization.

    These activities have been

    classified in three sections as given

    below.

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    Accounts/ Finance

    Department

    1. Whether the accounts are

    computerized or manual?

    2. Format of the expenses andadjustment vouchers.

    3. Banks transactions and bank

    reconciliations process.

    4. Suppliers and Debtors control

    ledgers and process of

    maintaining the records.

    5. Process of issuing Debit andCredit note to the customers

    and suppliers.

    6. How many types of Daily

    Reports are being Generated

    and their flow?

    7. How many types of costing

    books are being maintained?

    8. The process of Approving ofSuppliers Bills on the basis of

    P/Os.

    9. Payment procedures to the

    suppliers.

    10. Process of making Cash

    Flow and Fund Flow.

    11. How do the recoveries

    maintain?

    12. Method of making

    Budgeting.

    13. Method of calculating

    the depreciation. (As per

    Income Tax Act and as per

    Companies Act)

    14. Method of doing the

    inventory valuation.

    15. Method of stocks taking

    for bank purpose.

    16. Method of keeping

    checks of consumables.

    17.Process of sanctioning

    employees imprest and

    method of adjustments.

    18. All details required forthe finalization of accounts.

    19. Important books and

    records of the company

    secretary department.

    20. Important returnsand

    process of filing the return for

    ROC.

    21. L/C opening procedure

    and L/C

    22. Processing of Export/

    Import Documents and their

    formats.

    23. B/L Forms and its

    procurement by the shipping

    companies etc.

    24. CWC formalities and

    issuance of containers for the

    bonded warehouses.

    25. Identification of

    shipping companies and

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    scheduling the loading and

    unloading the consignments.

    26. Placing the orders to

    the suppliers to import the

    goods and formats of allrelated documents.

    27. Execution of Export

    orders and the procedures.

    28. ECGC formalities.

    29. Transit Insurance

    Guarantees document.

    30. L/C & Bill discountingprocedures with the banks.

    31. Copy of the Excise Gate

    Pass/ Invoice/ Challans/

    Export Invoice.

    Human Resource

    1. Copy of the Standing Orders.

    2. Copy of the HR policy.

    3. How many statutory returns

    are being filled on monthly

    basis (PF/ESI/Labour Dept,/

    Gratuity/ Insurance, )

    4. Copy of all challans for the

    reference.

    5. Bonus policy/ Annual

    increment policy/ incentive

    policy,

    6. Recruitment process and

    method of obtaining

    requirements from the

    respective departments.

    7. Appraisal methods by the

    different departments.

    8. Maintaining of comparative

    statements of the

    competitors.

    9. Any SCR activity and its flow

    and treatment.

    10. Forecasting and

    Budgeting of CSR activities.

    11. Calculation of peremployee cost to the

    company and product.

    12. Preparation of monthly

    salary bill and procedure.

    13. Calculation of working

    days and overtime hours.

    14. Specific polices for the

    motivation of the employees.

    15. Compensation polices

    in case of some accident or

    mishaps in the organization.

    16. Staff welfare activities.

    17. Staff Training and

    Development Activities.

    18. Monthly Feed Back

    System of the staff.

    19. Promotion Polices,

    20. LTA Polices.

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    Marketing & Sales

    1. Customers Orders Receipts

    Procedures.

    2. Order Processing Procedure.

    3. Issue of Production

    Requisition,

    4. Statement of Inventory in the

    Bonded warehouse.

    5. Dealers and Distributor

    Appointment Formalities.

    6. Procedure of Issue of

    Dispatch advise to thedispatch department.

    7. Setting of customers

    eligibility norms.

    8. Maintenance of Excise/ VAT

    records and the formats of all

    returns.

    9. Treatment of rejected goods

    at the dealers/retailers

    godowns.

    10. Discount Polices.

    11.Pricing policies.

    12. Debit Note/ Credit Note

    issue polices.

    13. Invoicing and

    procedure.

    14. Zone wise/ Area wise

    controlling of sales.

    15. Procedure of targeting

    and sales forecasting.

    16. Methods of keeping

    watch on competitor

    activities.

    17. Statements which are

    mostly prepared in thedepartment as part of MIS.

    18.Procedure of maintaining

    coordination with other

    departments such as

    procurement department/

    stores/ Production

    Department/ QT Department/

    Dispatch Department etc.

    19. Strategies of keeping

    the pace with Logistic

    Department.

    20. To understand ISO

    norms and maintaining the

    procedures.

    21. Branding &

    Advertisement Polices.

    22. After sales services

    polices.

    23. Market Research

    polices,

    24. Customer Relationship

    Polices,

    25. Back Order treatment

    polices,

    26. Distribution and

    Logistics polices,

    27. Sales force

    compensation policies.

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    28. Imprest & incentive

    policies.

    ANNEXURE I - Evaluation Parameters

    COURSE

    CODE:

    MGT 702 COURSE TITLE: Seminar on

    Summer Project

    L T P CREDITS Attendan

    ce

    CA MTE ETE

    0 0 5 2 10 40 0 50

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    Course Objective:

    To enable students to develop and relate management theory topractice.

    To help students in making an informed career choice after

    exposure to the actual work environment.

    COURSE EVALUATION :

    C A Component

    CLASS PARTICIPATION

    Number of Relevant Questionasked

    Range

    Marks

    Total

    1.5 56.10 1

    011-15

    15

    16-20

    20

    Chairperson

    10

    Reporter

    10

    Discipline

    10

    Company feedback andattendance 25

    Feedback from Faculty guide

    25

    Total 100

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    MODEL 1 Research project components ETES. no Component Marks Total

    1 PRESENTATION:

    Body Language

    Communication skills

    Content

    Question Handling

    Audio/Visual Aids

    50

    5

    10

    15

    15

    5

    2 PROJECT REPORT

    Introduction-Purpose and Objectives

    Amount of work done (Literature Reviewand Research Methodology)

    Quality of work done(Data Analysis, DataInterpretation, Findings,Recommendations and References)

    50

    10

    20

    20

    Total 100

    MODEL 2 Sale project components ETES. no Component Marks Total

    1 PRESENTATION:

    Sale demo

    Communication skills

    Content- sale strategy, products

    5010

    5

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    knowledge, selling process, allocation ofresources, Targets achievement,

    Question Handling

    Audio/Visual Aids

    15

    15

    5

    2 PROJECT REPORT

    Introduction to company and Objectives

    Amount of work done (TheoreticalConcepts, Functional process followed)

    Quality of work done (Data presentation

    Recommendations, References &

    Evidences)

    10

    20

    20

    Total 100

    MODEL 3 Community Development Project ETES. no Component Marks Total

    1 PRESENTATION:

    Body Language

    Communication Skill

    Content

    Question handling

    Audio/Visual Aids

    50

    5

    10

    15

    15

    5

    2 PROJECT REPORT

    Introduction and Objectives of the Project

    Amount of work done (Execution , Data

    Collection and Documentation)

    Quality of work done (Analysis, Findings,Recommendation, Quality of report and

    References)

    50

    10

    20

    20

    Total 100

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    Annexure II- Guidelines

    1. The evaluation procedure to becompleted before MTE as theLTP has been increased to 5.

    2. The evaluation panel will consistof two faculty members. The CAcomponent will be evaluatedone faculty and the ETEcomponent will be evaluated bytwo faculty members.

    3. Three types of reportsa) Research project based

    report

    b) Sales based report for

    those students are engaged

    in selling during the training.

    c) Community Development

    Report- Students those are

    engaged with the NGO/PublicSector/Reputed Associations,

    e.g. AIESEC for execution of

    Community Development

    Project during the training

    period.

    4. The role of Chairperson:

    a) Chairperson will introducethe speaker, topic, objectivesof the study.

    b) Discipline of the classc) Arrangement of LCD ,

    speakers , etcd) Any other work that will

    ensure smooth presentation

    5. The role of reporteur

    a) Any student from theaudience will be asked toperform the role of reporter.

    b) Critically analyze thepresentation withconstructive criticism andappreciation.

    Pedagogy:

    All the students are required to dosummer training for 6 weeks.

    The students are required toprepare a report on the basis of

    summer training which shouldbe submitted in the departmentwithin one week of completingthe summer training.

    The students will register for theSeminar on Summer Projectcourse for the purpose ofevaluation.

    Name , Designation and Sign of Course Planner

    Approval of HoD-F

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    Approval of HoF

    Annexure III- Important deadlines

    1. Project Topic Performa

    (Annexure-IV) must be

    submitted to the faculty guide

    and training coordinator within

    seven days after starting the

    summer training through e

    mail.

    2. Three fortnightly

    progress (Annexure-V) reports

    must be sent in soft copy to the

    respective faculty guide and

    training coordinator by every 15

    days interval. Hence three

    reports to be send by the

    students.

    Fortnightly Progress Report

    (Annexure-V) (For Training

    Period from 23rd May to 4th

    July)

    Report submission date

    1st report- 23rd May to 6th June 7th June

    2nd report- 7th June to 21st June 22nd June

    3rd report- 22nd June to 3rd July 4th July

    Fortnightly Progress Report

    (For Training Period from

    6th

    June to 18th

    July)

    Report submission date

    1st report- 6th June to 20th June 21st June

    2nd report- 21st June to 5th July 6th July

    3rd report- 6th July to 17th July 18th July

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    3. Guide would give a

    feedback on the fortnightly

    report (Annuexure-VI) through

    email within 3 days of students

    mailing the fortnightly report.

    4. Hard copy of the

    fortnightly progress reports

    must be submitted at the time

    of the presentation otherwise

    the marks for the same would

    not be given.

    5. The students at the

    time of their presentation must

    submit Industry Feedback

    Form (Annexure-VII) and the

    Attendance sheet (Annexure-

    VIII) of their stay at industry

    which has to be signed and

    stamped by the industryproject guide.

    6. The final hard copy of the

    report along with a CD in pdf

    format must be submitted to

    person authorized in their

    respective departments latest

    by 16th August 2011. Three

    Summer Training reports should

    be made by the students-

    ( one is to submit to library, one is

    self copy which is to be presented

    at the time of presentation for

    evaluation and one for submission

    to company, if demanded by the

    company).For guide lines on how to

    make report refer to annexure-XI.

    7. The front page of the report

    must be in the prescribed

    format. (Annexure-XI).

    8. Names and E-mail IDs for

    training coordinators of different

    schools are as follows-

    LSM- Mr. Mithun

    ([email protected])

    LIM- Ms. Nidhi

    ([email protected])

    LSB- Mr. Lokesh Jasrai

    ([email protected])

    LHSB- Mr. Susanta

    ([email protected])

    A -School- Himanshu Jindal

    ([email protected])

    E and K School- Ashwani Panesar

    ([email protected])

    9.While sending the reports

    through e-mail to faculty guide

    and training coordinator,

    students are required to follow

    the title of the subject in e-

    mails, as follows-

    Roll no. with section/ Registration

    no. /Student Name/ Name of the

    mailto:[email protected]:[email protected]:[email protected]:[email protected]
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    report(Either project topic report or

    forthrightly

    ANNEXURE IV- Project Topic Performa

    LOVELY PROFESSIONAL UNIVERSITY

    DEPARTMENT OF MANAGEMENT

    (To be sent through email to faculty guide as well as to training coordinator of

    the respective school by prescribed dates)

    Name of The

    Student

    Reg. No.

    Class, Section and

    Roll No.

    Mobile No.

    Name of the

    Organization

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    (Address)

    Date of Joining

    Project Topic

    Location

    Other Responsibilities:

    Companys Designated Supervising Authority*

    Name&

    Designation

    Phone No (O)

    Mobile:

    E-Mail :

    Signature of

    Authority(with

    stamp)

    To be Sent to: the faculty guide through email -

    Change of Topic shall not be allowed later on.This information is required to keep track of students performance during

    summer training through telephonic calls and surprise visits.

    ANNEXURE V- Fortnightly Progress Report

    (e- mail to faculty guide and training co-ordinator of school)

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    LOVELY SCHOOL OF BUSINESS

    1. Name of the Student: _________________________

    Roll No.______________ Section ________________ class________________

    2. Period of Training : From _____________________ To_________________

    3. Name and address of the Organization: ___________________________

    Phone No___________________ Fax_____________________ Email____________

    4. Name and Designation of the Project In charge in the organization

    PhoneNo________________________________Email________________________

    5. Project Title ____________________________________________________________

    Progress during the fortnight (from _________to____________)

    _____________________________________________________________________________

    _____________________________________________________________

    Signature of the Student: __________________

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    ANNEXURE VI - Feedback on fortnightly repot by faculty

    guide (for faculty only)

    To be emailed to the student within 3 days of receipt.

    Name of student________________ reg no ________________

    Project topic_________________________

    Suggestion regarding the progress during _____________to______________

    -----------------------------------------------------------------------------------------------------------

    ---------------------------------------------------------------------------------------------------

    _____________________________________________________________________________

    _____________________________________________________________________________

    _____________________________________________________________________________

    _________________

    ANNEXURE VII- Industry Feedback Form

    LOVELY PROFESSIONAL UNIVERSITY

    DEPARTMENT OF MANAGEMENT

    Jalandhar-Ludhiana GT Road,

    Distt. Kapurthala, Phagwara

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    Industry Feedback Form

    (To be signed and stamped by the industry Project guide. This is to be submitted at

    the time of presentation by the students in sealed enevlop )

    1. Name of the student:___________________________________________

    Class, Reg. No section_______________________________________________

    2. Name of the Organization & Address_____________________________________

    ____________________________________________________________________

    3. How do you rank him/her on the following 7 attributes? (Please )

    S.N

    o

    Evaluation Criteria Very

    Good

    Goo

    d

    Satisfact

    ory

    Poo

    r

    Very

    Poor

    1 Punctuality

    2 Adherence to company

    norms

    3 Conduct / Behavior

    4 Initiative

    5 Eagerness to Learn

    6 Approach towards theProject

    7 Quality of Project work

    4. What are the prospects of the students of being recruited by the organizationon the completion of his degree?High Moderate Low

    5.Any specific observations/suggestions for further improvement?

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    _____________________________________________________________________________

    ___________________________________________________________________-

    ________________________________________________________________________

    _________________ __________________

    Signature Date

    Particulars of the Project Incharge of the training:

    Name & Designation : ______________________________________

    Address(Office) : ______________________________________

    ANNEXURE VIII- Attendance Sheet

    LOVELY PROFESSIONAL UNIVERSITY

    DEPARTMENT OF MANAGEMENT

    Attendance Sheet

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    (To be maintained by industry Project guide. This is to be submitted at the timeof presentation by the students)

    Name of the student:________________________________________________

    Class : ____________________ Term ____________________

    Roll No & Reg. No: ________________________________________________

    Name of the Organization:__________________________________________

    Project :_______________________________________________

    Period of Training: From____________________To____________________

    Month

    Date

    June July August

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    Name and Designation of the industry project

    guide____________________________________

    Signature of the industry project guide

    ANNEXURE IX - Guidelines for Summer Training

    Report

    LOVELY PROFESSIONAL UNIVERSITY

    DEPARTMENT OF MANAGEMENT

    Guidelines for Summer Training Report

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    Font Size : 12 Times New Roman

    Line Spacing : 1.5

    Paper Size : A4

    Margins : One inch on all sides of the page

    PRESENTATION OF THE REPORT

    ii. Title/ cover page ( Annexure XII)iii. Certificate by the Project-Inchargeiv. Acknowledgementsv. Table of contents (including list of tables and illustrations)vi. Abstract/Executive summary *

    CHAPTER PLAN

    As mentioned in the evaluation parameters in annexure-

    There can be two types of repots research report and sales report and for

    evaluation parameters refer to annexure-

    Guidelines

    * Executive Summary/ Abstract:

    The report should carry an abstract (or executive summary) in the initial

    pages of the report. It helps the reader to get an overview of the report.

    The length of the executive summary/ abstract can be upto 3-6 pages

    and should throw light on the following essential information:

    - Purpose/ objective of the study and its significance- Scope of the study and methodology

    - Findings and recommendations

    **Bibliography must be presented in the following format:

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    Annexure X ReferencesHOW TO WRITE REFERENCES

    This section is an introduction to

    writing references and covers the

    most common types of material in

    both print and electronic form:

    books, chapters in books,

    conferences and their papers,

    official publications, dissertationsand theses, journal articles,

    images, pictures and illustrations,

    maps, internet resources.

    Tip Saving Time

    Make sure that you get all the

    reference information you need

    while you still have the source

    material (e.g. book) in front of you.

    You will waste a lot of time if you

    have to have to go back and find

    this information later. For example:if you make a photocopy check

    that you have the page numbers; if

    you interview someone make a

    note of the date; if you print a web

    page make a note of the full web

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    address and the date on which you

    accessed it.

    Why should I includereferences in my work?

    1. It shows the range of reading which you have done.This gains you marks.2. You may support yourarguments with the opinion ofacknowledged experts and usedata from reputable sources. This can make your ownarguments more convincing.3. It is a basic academicrequirement to show details ofthe sources of yourinformation, ideas andarguments. Doing so meansthat you cannot be accused ofplagiarism, i.e. stealing fromanother persons work.

    When should I include

    references in my work?

    1. Whenever you quotesomeone elses work. Thisdoes not just include wordsbut tables, charts, pictures,music, etc.

    2. When you rewrite orparaphrase someone elseswork.

    3. When you summarisesomeone elses work.

    Why should I give such detailed

    information?The purpose of the details provided

    is to make it easy for someone else

    to follow up and trace the materials

    which you have used. Without full

    references, your tutor may be led

    into thinking you are trying to take

    credit for someone elses work i.e.

    plagiarism.

    What are the most important

    points about my list of

    references?

    1. Keep it accurate. This meansthat the marker/tutor doesnot waste time if they wish toconsult the items you havelisted. If your list is full oferrors you will lose marks.

    2. Provide all the relevantdetails. This makes it is easyfor the marker to identify theitems which you have listed.Again, if some of the

    important information ismissing you will lose marks.

    3. Use a consistent format foryour references. This willensure that it is easy tolocate a reference withinyour reading list.

    What do I need to include?

    The most important parts of a

    reference are as follows:

    1. The person(s) who wrotethe work: - The Author(s) orOriginator(s).

    2. Anyone who edited,translated, arranged theitem.

    3. The name of the work: -usually the Title.

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    4. Any additional informationabout the name of the item: -usually the Subtitle.

    5. The person who puts thework into its physical format:

    - usually the Publisher.6. The date when the work wasmade available or published(not necessarily when it waswritten, etc.).

    7. The place of publication (ifknown).

    8. Physical details of the itemsuch as Vol. No. pagenumbers etc..

    9. Any additional information

    helpful to locate the works(such as a web address, acatalogue number, the title ofa series, etc.).

    How do I Cite an Item in the

    Text of my Project?

    Researcher need to provide the

    following information if you

    mention another piece of work,

    book etc. in your assignment.

    (a) When quoting directly fromsomeone elses work give:

    Author(s) followed by the

    year in round brackets.

    e.g. As with any

    investment, working capital

    exposes the business to

    risk. Verma (2003)

    (b) If there is no author give

    either:

    A statement that the work is

    anonymous (Anon)followed

    by the year in round

    brackets:

    e.g. Anon. (2006)

    or

    Title followed by the date in round brackets.

    e.g. Encyclopaedia Britannica (2003)

    (c) If the author produced more than one work in the same year:

    Use letters to indicate this(probably it is best to arrange

    the items alphabetically by

    their title first):

    e.g. Singh (2004 a)

    Singh (2004 b)

    (d) When referring to or

    summarising put both the

    author(s) and year.

    e.g. Verma (2007)

    describes how the

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    business is exposed to

    risk by working capital.

    GENERAL RULES(i).Authors

    a) Single Author

    Family name first, then a

    comma and space and then

    personal name(s) or initial(s).

    e.g. Singh, A.

    b) Two Authors

    List the authors in the form

    above with & between them.

    e.g. Mohammed, A. & Khan, J.

    c) Three Authors:

    List the authors as above

    with a comma after the first and

    & after the second.

    e.g. Pryce-Jones, T., Patel, V.

    & Brown, P.

    d) More than three authors

    should be listed with only the

    first named followed by the

    Greek term et al. This

    translates as and others.

    e.g. Hussain, J. et al.

    Editors

    Editors are treated the same

    as authors except that Ed. or

    Eds. is put in brackets after

    the editor or editors names.

    e.g. Walker, T. (Ed.)

    Corporate Author

    A corporate author is a group

    which takes responsibility for

    writing a publication. It could

    be a society and professional

    body, an international

    organisation, a government

    department or any other

    group. A government

    publication should begin with

    the country, then the

    department, then any

    committee or subcommittee.

    e.g. Great Britain.

    Department for Education and

    Skills

    e.g. PriceWaterhouseCoopers

    (ii) Date

    The date of publication should be

    included.

    If there are a number of different

    reissues or reprints of the item give

    the earliest date of the edition you

    are referring to.

    e.g. if the information in the book

    reads 1989 reprinted in 1990,

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    1992, 1995, 1996, 2000 give

    1989.

    If it is not possible to ascertain thedate put the following: [n.d.] or

    [undated] or [no date].

    (iii) Title

    The title should be copied from the

    item itself if possible and should be

    in italics. If there is no title on the

    item you may need to invent adescriptive title. In this case you

    should put it in square brackets [ ].

    (iv) Edition

    If there are different editions of the

    work you should give details of

    which edition you are using. e.g

    3rd ed

    (v) Place

    Where appropriate you should

    include the place where the item

    was published.

    e.g. New Delhi (India)

    If there is more than one place ofpublication given choose the first

    one.

    e.g. for Paris, New York,

    London give Paris

    (vi) Publisher

    If the item is published give the

    name of the publisher as it appears

    on the item.

    e.g Sultan Chand & Sons

    If the item is unpublished it may

    still be possible to give the name of

    the body responsible for issuing the

    work.

    e.g. Verma , R. (1998).

    Impact of Market Orientationon Corporate Success.

    Unpublished PhD thesis,

    University of Himachal

    Pradesh.

    (vii) Other Information

    You may wish to include other

    information about the item such as

    its ISBN, physical format (e.g.

    Lecture, Web Site, E-Mail, internetaddress, etc.). More detail is given

    in the section

    DETAILED EXAMPLES

    (i) Books (or reports)

    Information about a book should, if

    possible, be taken from the title

    page and the back of the title page.

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    It is usually laid out like this:

    Kotler, P. (2006), Marketing Management, 12th Ed. New Delhi: Pearson Publishers L

    pp. 1-23.

    Author Date of Title Edition Place of PublisherPages

    Publication Publication

    (ii) Electronic Books

    Electronic Books should be treated

    very similarly to print ones. You

    need to include the address of the

    website at which you viewed the

    work and the date on which you

    viewed it.

    e.g.

    Roshan, P. & Leary, J. (2003)

    Financial Analysis. Sebastopol, CA:

    Cisco Press

    [available at:http://proquest.safaribooksonline.com/15

    87050773 viewed on 11/03/2008]

    (iii) Journal Articles

    Publications that are published

    regularly with the same title and

    often a volume and/or part number

    are usually known as serials. These

    could include publicationspublished annually, quarterly (4

    times per year), bimonthly (every 2

    months), monthly, weekly or daily.

    Popular serials e.g. Business World,

    are usually called magazines but

    more academic publications are

    often known as journals.

    The reference from journal should

    be laid out like this:

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    Author Year Article Title

    Journal Title

    Kumar, G. B. (2005) Changes Ahead in Health Care Management. HR

    Magazine, Vol 50, No 13, pp. 60-61.

    Volume Part/Issue Page Numbers

    (iv) Web Sites

    A web page should be treated

    similarly to a print work in that it

    may have an author or editor and a

    title. It may be dated and the main

    site (of which the page is a part)

    may also have a publisher and may

    also give an address in the about

    us or contact section. Youshould include the address of the

    web page and also include the date

    on which you viewed the page.

    e.g.

    Barger, J. (2000) A biography

    of Leopold Paula Bloom

    http://www.robotwisdom.com

    /jaj/ulysses/bloom.html [viewed

    11/07/2006].

    Note:

    All references should begiven alphabetically.

    The literature reviewedshould be arranged as perthe requirement of theme.

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    ANNEXURE-XI Report on Summer Training

    LOVELY PROFESSIONAL UNIVERSITY

    DEPARTMENT OF MANAGEMENT

    Report on Summer Training

    [Title]

    ..

    ..

    ..

    Submittedto Lovely Professional University

    In partial fulfillment of the

    Requirements for the award of Degree of

    Master of Business Administration

    Submitted by:

    Name of the student

    University Roll No.

    DEPARTMENT OF MANAGEMENT

    LOVELY PROFESSIONAL UNIVERSITY

    JALANDHAR NEW DELHI GT ROAD

    PHAGWARA

    PUNJAB