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UMIT NEWSLETTER JULY 2018 PAGE [email protected]
WHAT’S INSIDEON THE COVER: It’s Summer Time at UM!
MESSAGE FROM THE CIO 2
WELCOME OUR NEW HIRES 3
MOVERS & SHAKERS 3
UMIT JOB OPPORTUNITIES 3
TECH BYTES 4
DIVERSITY CALENDAR 4
UMIT NEWSLETTER JULY 2018
EDITORCristina Sotolongo
CONTRIBUTORS
Steve CawleyMariano Estrada
Jamil PortaTitanya Ramsingh-Pierce
Kevin SandsTheresa Semmens
Betty Spencer
DESIGN & LAYOUTDiamari Torres
PROFESSIONAL DEVELOPMENT 5
IT GOVERNANCE UPDATES 5
USERVICE UPDATES 6
IT SECURITY TIPS 7
UMIT IN THE KITCHEN 8
ANNOUNCEMENTS & 9-12MILESTONES
As I near the end of my tenure at the University of Miami, I wanted to take a moment to thank you for some of the best years of my professional career. The endless dedication, passion, and talents that you bring to the University, and especially UMIT, has positioned our team as leaders in the field of information technology in higher education. I admire your dedication to continuous innovation, teamwork, and accountability. I am certain that each of you will continue to make a positive difference in the lives of the University’s faculty, staff, students, and community members.
Together, we have made some remarkable things happen over the years. Because of your efforts, we are able to provide our customers with innovative, secure, and reliable technological solutions, which enable us to support the University’s core mission of enhancing teaching and learning, enabling cutting-edge research, advancing the clinical enterprise, and enriching the core business infrastructure.
As a reminder, I hope you’ll join me at the farewell celebration Dr. Travisano is hosting on Thursday, August 30 starting at 3 p.m. in the Watsco Center Fieldhouse. To RSVP, please visit: https://eventbrite.com/e/steve-cawley-farewell-tickets-47556566972. I’d like to think of this as an event where we will be celebrating all of you and our combined accomplishments, and not just a farewell. This event will replace our all-staff meeting for the fall, so I encourage everyone to attend.
Once again, I would like to extend a sincere thank you to the entire UMIT team. The Executive Cabinet and I recognize and greatly appreciate the hard work you do to provide the best IT solutions toour UM community.
I look forward to seeing you all on August 30!
In partnership,
Steve
MESSAGE FROM THE CIO
STEVE CAWLEY
AUGUST 30, 2018 • 3:00 PM
RSVP
UMIT NEWSLETTER JULY 2018 PAGE [email protected]
• Sr. Business Systems Analyst• Data Entry Clerk• Application Support Specialist• Director, Finance• Sr. Clinical Systems Analyst• Application Support Specialist• Systems Analyst (Temporary)• Sr. Clinical Systems Analyst• Sr. Clinical Systems Analyst• Application Support Specialist• Instructional Designer• Sr. Programmer• Decision Support Analyst
Transform lives by referring a qualified candidate! We are constantly on the lookout for people who are passionate about whatthey do. We believe that the people in the best position to recommend a new UMIT employee are those who are already working here.This demonstrates exemplary teamwork and ties back to our DIRECCT Values and Behaviors. Future UMIT ‘Canes can apply at:miami.edu/careers. Below we have several exciting job opportunities:
MOVERS & SHAKERS
• Desktop Support Technician• Sr. Database Administrator• Database Analyst, Intermediate• Systems Administrator• Clinical Systems Trainer• Sr. Programmer• Security Engineer• Desktop Support Technician• Programmer, Intermediate• Sr. PACS Systems Engineer• Clinical Systems Trainer• Healthcare Cyber Infrastructure Security
Manager
UMIT JOB OPPORTUNITIES
Luigi LombardiLuigi was promoted from Desktop Support Technician on the RSMAS team, to Security Analyst on the Infrastructure and Operations team.
Hugh SchmidtHugh was promoted from Sr. Business Systems Analyst on the Applications and Services team, to Executive Director, IT on the Applications and Services team.
Armando Demera
Intermediate Network Engineer
Monica Ramirez
Switchboard Operator
Lamar McCaster
Security Analyst
Frances Orquera
DesktopSupport Technician
WELCOME OUR NEW HIRES
• Sr. Clinical Systems Analyst• Healthcare Endpoint Security Manager• Sr. Clinical Systems Analyst• Sr. Clinical Systems Analyst• Business Systems Analyst• Instructional Designer (Temporary)• Security Analyst• Computer Systems Validation
Specialist (Temporary)• Security Analyst (Temporary)• Desktop Support Technician
(Temporary)
UMIT NEWSLETTER JULY 2018 PAGE [email protected]
Microsoft is Making the Windows Command Line a lot BetterWindows is finally going to catch up to a 40-year-old Unix feature.Visit Website >>
How to Hear (and Delete) Every Conversation Your Google Homehas Recorded Remember that time you asked for the weather? Visit Website >>
Qualcomm’s New Chips Fix aMajor Problem for 5G PhonesThe chipmaker has managed to shrink its superfast network technology down enough to fit in smartphones.Visit Website >>
Nvidia May Be Lone Rider on NextBig Technology Wave: RoboticsNvidia recently announced Isaac, which is based on its Jetson platform, and it is targeting robotics. Visit Website >>
Google, Facebook, Twitter, and Microsoft Join Up to Help Share Your DataData Transfer Project looks to create new ways to better move data between platforms.Visit Website >>
How Climate Change CouldBreak the InternetA new look at sea-level rise projections discovered a threat to coastal internet infrastructure that may come much sooner than expected.Visit Website >>
TECH BYTESby Jamil Porta
August 1: Lammas - Celebrated by Christians, Pagans, and many others from areas of England, Ireland, and Scotland, this day marks the start of the annual wheat harvest, and is the first harvest festival of the year. On this day, it was customary to bring to church a loaf made from the new crop.
August 6: Transfiguration - Recognized by Orthodox Christians to celebrate when Jesus communed with Moses and Elijah on Mount Tabor. To celebrate, adherents have a feast.
August 9: International Day of the World’s Indigenous Peoples - Observed each year to promote and protect the rights of the world’s indigenous population.
August 12: International Youth Day (IYD) - An awareness day designated by the United Nations with the purpose of drawing attention to a given set of cultural and legal issues surrounding youth. The first IYD was observed on August 12, 2000.
August 17: Marcus Garvey Day - Celebrates the birthday of the Jamaican politician and activist who is revered by Rastafarians. Garvey is credited with starting the ‘Back to Africa’ movement, which encouraged those of African descent to return to the land of their ancestors during and after slavery in North America.
August 19: World Humanitarian Day - A day dedicated to recognizing humanitarian personnel and those who have lost their lives working for humanitarian causes.
August 21-25: Eid Al-Adha - An Islamic festival to commemorate the willingness of Ibrahim (also known as Abraham) to follow Allah (God)’s command to sacrifice his son Ishmael. Muslims around the world observe this event.
August 23: International Day for the Remembrance of the Slave Trade - This day is also the anniversary of the uprising in Santo Domingo (today Haiti and the Dominican Republic), and commemorates the events that initiated the abolition of slavery in the Caribbean.
DIVERSITY CALENDAR: AUGUST 2018by Titanya Ramsingh-Pierce
August 25: Hungry Ghost Festival - A Chinese holiday where street, market, and temple ceremonies take place to honor dead ancestors and appease other spirits.
August 25: Raksha Bandhan - A Hindu holiday commemorating the loving kinship between a brother and a sister. Raksha means protection in Hindi, and symbolizes the longing a sister has to be protected by her brother. During the celebration, a sister ties a string around her brother (or brother-figure)’s wrist, and asks him to protect her. The brother usually gives the sister a gift and agrees to protect her for life.
August 26: Women’s Equality Day - Commemorates the August 26, 1920 certification of the 19th Amendment to the United States Constitution that gave women the right to vote. Congresswoman Bella Abzug first introduced a proclamation for Women’s Equality Day in 1971. Since that time, every president has published a proclamation recognizing August 26 as Women’s Equality Day.
UMIT NEWSLETTER JULY 2018 PAGE [email protected]
PROFESSIONAL DEVELOPMENT
566 New Requests for Service (RFS) in FY18! The UMIT Governance has received 566 new requests for service (RFS) in fiscal year (FY) 2018:
The governance process enables UMIT to continue to align, integrate, and optimize technology, meanwhile mitigating security risk, and streamlining and reducing costs at the University. Requests for technology are submitted via UService. Then, specialized teams analyze each request and ask in-depth questions, which are beyond the expertise of most users.
For additional information about this required process, please view the Acquisition of Computer Hardware and Software policy here. To learn more about the UMIT governance process, please visit the UMIT Governance SharePoint site. If you have questions, please email the team at: [email protected].
IT GOVERNANCE UPDATESby Mariano Estrada
Learn New Skills this Summer!Access Free Training on Lynda.comLynda.com is a user-friendly online platform that helps anyone learn business, software, technology, and creative skills to achieve personal and professional goals. With Lynda.com, you can learn new skills online, on your time. There are over 5,700 courses in business, technology, web, photography, and creative skills taught by industry experts!
In addition to individual courses, you can also engage in a Learning Path, which is a more in-depth opportunity to learn a new skill. Learning Paths are structured to give you step-by-step instructions on how to become a photographer, web developer, accountant, project manager, and much more.
UMIT NEWSLETTER JULY 2018 PAGE [email protected]
USERVICE UPDATESby Betty Spencer and Kevin Sands
For any questions regarding UService, or to set up a UService training session, please contact Betty Spencer at: (305) 284-6767 or [email protected] or Kevin Sands at (305) 243-3481 or [email protected].
* Note: If you do not see this template bar or the “Toggle Template Bar” button, you most likely do not have template editor permissions. If this is the case and you would like to make templates, first talk to your supervisor and ask them for approval. Then, create an incident asking for
Template Editor access. Assign this incident to the “UService - Development” assignment group.
Ticket templates are very helpful when completing repeatable incidents multiple times a day or per week. If you know a subset of fields will always hold the same values, then a ticket template is an easy way to apply those fields in a few short clicks. To complete this, first go to the Create New Incident module. The template bar will then appear at the bottom of the screen. If it is not there, click the three dotted icon and then click the Toggle Template Bar button. Again, you only need to click this if you can not already see the template bar at the bottom of your window.*
To create a new template, click on the “+” sign on the template bar. This will cause a pop-up window to appear; from this window, we will create our template. First, enter a name for this template. It will appear on the Template Bar once you are done, so please name it something memorable.
Notice in Fig. 1 that several fields are auto-filled. These fields correspond to whatever information was previously filled out in your “Create New Incident” page. If you do not see what you are looking for auto-populated, then you can change any of the options via the dropdown menus – similar to the way the main incident page works.
For example, if the template should always have the Contact Type set as “Internal,” then simply click on the drop-down menu to the right of the one that says “Contact Type” (which, in Fig. 1, reads “Phone”) and change it to “Internal.”
To add a new field, use the “--choose field--” drop-down menu and choose the field and value you want. If you need to delete a field, click on the “X” button to the right of that field.
Once you are satisfied with the template setup, click Submit to create the template (see Fig. 2). To access the template at any time, make sure your template bar is on and click on the name of the template you created. You will now see an incident with your pre-populated fields.
How to Create a New Template in UService
Fig.1
Fig. 2
UMIT NEWSLETTER JULY 2018 PAGE [email protected]
IT SECURITY TIPSDon’t Get Phished - Quick Tips to Stay Safe Online
For more information on how to stay safe online over the summer, please contact theInformation Security Office (ISO) at: [email protected] or visit: security.it.miami.edu.
• Often a phishing website will look identical to the original - look at the address bar to make sure you are accessing the correct website. Criminals have access to tools that replicate legitimate company sites. For example, the UM Single Sign-On webpage was replicated in a phishing scam. Take a look at the phishing attack URL in the address bar below (the real UM Single Sign-On page will display as https://caneid.miami.edu/ or https://caneidhelp.miami.edu/caneid/):
• Be wary of emails, phone calls, and/or text messages asking for confidential information - especially information of a financial nature. The University of Miami will never request sensitive information via email, and most banks in the US will tell you that they won’t ask for your information unless you’re the one contacting them.
• Don’t get pressured into providing sensitive information. Phishers like to use scare tactics, and may threaten to disable an account or delay services until you update certain information. Be sure to contact the merchant directly to confirm the authenticity of their request.
• Watch out for generic-looking requests for information. Fraudulent emails are often not personalized, while authentic emails from your bank often reference an account you have with them. Many phishing emails begin with “Dear Sir/Madam,” and some come from a bank with which you don’t even have an account.
• Never open email attachments or submit confidential information via forms embedded within suspicious email messages. Senders are often able to track all information entered.
Phishing (pronounced “fishing”) is a form of fraud, in which an attacker tries to learn private information (such as login credentials) by masquerading as a reputable entity or person (usually via email). Learn how to stay safe online by reviewing the following quick tips:
• Never use links in an email to connect to a website unless you are absolutely sure they are authentic. Instead, open a new browser window and type the URL directly into the address bar. Pictured below, you’ll an example of an actual phishing email UM employees have received. In the screenshot, it appears that “Sebastian the Ibis” sent the email from an authentic UM email address ([email protected]), but when you hover the mouse over the embedded link, it is clear that the link is fraudulent.
Learn More: it.miami.edu/phishing
UMIT NEWSLETTER JULY 2018 PAGE [email protected]
UMIT IN THE KITCHEN
Ingredients:
• 2 cups tomato juice• 4 medium tomatoes, peeled and finely chopped• 1/2 cup chopped, seeded, and peeled cucumber• 1/3 cup finely chopped onion• 1/4 cup olive oil• 1/4 cup cider vinegar• 1 teaspoon sugar• 1 garlic clove, minced• 1/4 teaspoon salt• 1/4 teaspoon pepper
Are you cooking our recipes? Send in photos of the dishes you’ve made with UMIT in the Kitchen recipes, and we will showcase your works of (culinary) art in upcoming UMIT newsletters! Send photos to: [email protected]
Easy Gazpacho
Hummingbird Cake
by Mariano Estrada and Theresa Semmens
Directions:
1. In a large bowl, combine all ingredients.
2. Cover and refrigerate at least 4 hours or until chilled.
3. Top with your favorite toppings like croutons, chopped veggies, herbs, olive oil.
4. Enjoy!
Ingredients:
• 3 cups all-purpose flour• 2 cups white sugar• 1 teaspoon baking soda• 1 teaspoon salt• 1 1/2 cups canola oil• 3 eggs• 1 (8 ounce) can crushed
pineapple, drained
Directions:
1. Preheat oven to 350°F. Grease and flour two 9-inch cake pans.
2. Sift together the flour, sugar, baking soda, and salt. Set aside.
3. In a large bowl, combine the oil, eggs, pineapple, bananas, and nuts. Add flour mixture, and mix together by hand.
• 2 cups mashed bananas• 1 cup chopped black walnuts• 1 (8 ounce) package cream
cheese, softened• 1/4 pound butter, softened• 1 pound confectioners’ sugar• 1 teaspoon vanilla extract
4. Pour batter into prepared pans. Bake in preheated oven until a toothpick inserted in center of each pan comes out clean, about 1 hour. Remove from oven and allow to cool on racks.
5. Prepare the frosting by blending together the cream cheese, butter, sugar, and vanilla until smooth. Evenly spread frosting on middle, sides, and top of cake.
by Mariano
by Theresa
UMIT NEWSLETTER JULY 2018 PAGE [email protected]
ANNOUNCEMENTS & MILESTONES
Kudos: Edgar Rodriguez“I’ve worked with Edgar on three separate IT-related issues recently, and I wanted to let you know that he has been incredible. He is diligent with follow-up, knowledgeable, friendly, and has resolved all of my issues in a very expeditious manner. I don’t do this often, but it’s honestly been such a pleasure working with him that I felt the need to say something.”
- Rosa Hsieh, MS, RAC, CCRP,Sr. Regulatory Manager, Sylvester Comprehensive Cancer Center
Kudos: Walter Vargas“Walter – As always, you are the best! Thanks so much for the help! We truly appreciate it!”
- Jennifer Mejia, Sr. Administrative Assistant, School of Architecture
“You are lifesaver my friend, thanks so much!”- Alexis Elias, Locksmith, Facilities Operations and Planning
Announcement: New IT Baby!Walter Vargas, his wife Stephanie, and his son Marcelo are happy to announce their newest addition to the family:
Baby Mauricio was born on July 22, 2018 at 3:07 a.m., weighing a grand total of: 10.92 lbs! Both baby and mom are doing great.
Congratulations to the Vargas family!
UMIT NEWSLETTER JULY 2018 PAGE [email protected]
ANNOUNCEMENTS & MILESTONES
Community Support: Join Big Brothers Big Sisters of MiamiSupport the local community by joining the Big Brothers Big Sisters (BBBS) team!
BBBS will be hosting a special informational session regarding the School-to-Work program on August 14, 2018 from 1:30-3 p.m. at the Lennar Foundation Medical Center (rooms 220 and 222). During the session, you’ll hear from local BBBS representatives and UM Mentors about the program, while enjoying light refreshments and networking with colleagues.
To RSVP, please email: [email protected]
The Next U Facilitators: Celia McFadden and Titanya Ramsingh-PierceAfter a grueling audition process, Celia McFadden and Titanya Ramsingh-Pierce have been accepted to the 3rd Class of U Facilitators, a group of volunteers who audition to welcome our newest ‘Canes at the I Am the U new employee orientation. As a U Facilitator, Celia and Titanya look forward welcoming our newest ‘Canes and impacting our workforce from day one by sharing stories, inspiring others, and showing everyone why it’s great to be a Miami Hurricane!
UMIT NEWSLETTER JULY 2018 PAGE [email protected]
ANNOUNCEMENTS & MILESTONES
Available for U: UMIT Recognition Buttons
The Goals:To recognize employees who exhibit UMIT core values,
and to create a culture where personal gratitude is expressed.
The Idea:Recognition from anyone to anyone: you to a leader, you to a peer,
you to another UMITer, you to a direct report, and/or you to anyone outside of UMIT.
How It Works:Get buttons from one of these people…
We will not be tracking who gets buttons. Receive a button. Pass it on.Have questions? Contact UMIT Communications: [email protected].
Maggie Ortiz1050 Gables One TowerCoral Gables Campus
Tania Rodriguez148 Ungar
Coral Gables Campus
