34
Supplier Introduction & Tutorial 17 February 2009 Presenter David Michaud, SSC LT Chair

Supplier Introduction & Tutorial 17 February 2009 Presenter David Michaud, SSC LT Chair

Embed Size (px)

Citation preview

Page 1: Supplier Introduction & Tutorial 17 February 2009 Presenter David Michaud, SSC LT Chair

Supplier Introduction & Tutorial 17 February 2009

PresenterDavid Michaud, SSC LT Chair

Page 2: Supplier Introduction & Tutorial 17 February 2009 Presenter David Michaud, SSC LT Chair

2

First Time Mtg Attendees

Introduce yourself, tell us…

Your Name

Company Name

What commodity(ies) will be audited

Page 3: Supplier Introduction & Tutorial 17 February 2009 Presenter David Michaud, SSC LT Chair

3

Orientation Agenda

I. Introduction to Nadcap

II. Basic Tools and Advice

III. How to Prepare for your Audit

IV. What to Expect During the Audit

V. Important Post Audit Information

VI. Additional Information

Page 4: Supplier Introduction & Tutorial 17 February 2009 Presenter David Michaud, SSC LT Chair

4

Welcome to Nadcap

The leading, worldwide cooperative program of major companies designed to manage a cost effective consensus approach to special processes and products and provide continual improvement within the aerospace industry.

Nadcap is an industry managed program.

Page 5: Supplier Introduction & Tutorial 17 February 2009 Presenter David Michaud, SSC LT Chair

Slide 5

Page 6: Supplier Introduction & Tutorial 17 February 2009 Presenter David Michaud, SSC LT Chair

Slide 6

Page 7: Supplier Introduction & Tutorial 17 February 2009 Presenter David Michaud, SSC LT Chair

Slide 7

Page 8: Supplier Introduction & Tutorial 17 February 2009 Presenter David Michaud, SSC LT Chair

Slide 8

Industry experts manage all key steps

Industry ManagedIndustry Managed

Page 9: Supplier Introduction & Tutorial 17 February 2009 Presenter David Michaud, SSC LT Chair

Slide 9Executive leaders•Legal entity•Fiduciary responsibility•Set policy•Provide the Vision

Senior quality leaders & managers

•Oversee operation of Nadcap

•Establish & implement policies and procedures

•Task group coordination & development

•Identify, develop and deploy improvement

Technical Experts

•Determine requirements

•Develop documents

•Accept corrective action

•Final decision on accreditation

Policy

Tactical

Technical

StrategicSupplier Group

•Work on systemic issues

•Supplier mentoring

•Survey

•Special projects

Page 10: Supplier Introduction & Tutorial 17 February 2009 Presenter David Michaud, SSC LT Chair

10

Industry-Managed Industry-Managed Active Customer Audits/CertsActive Customer Audits/Certs

Page 11: Supplier Introduction & Tutorial 17 February 2009 Presenter David Michaud, SSC LT Chair

11

Nadcap eAuditNet Process

Page 12: Supplier Introduction & Tutorial 17 February 2009 Presenter David Michaud, SSC LT Chair

Slide 12

Page 13: Supplier Introduction & Tutorial 17 February 2009 Presenter David Michaud, SSC LT Chair

Slide 13

Staff Contacts

Supplier, Subscriber & Meeting info

Page 14: Supplier Introduction & Tutorial 17 February 2009 Presenter David Michaud, SSC LT Chair

14

Nadcap Procedure HierarchyAS7003

Aerospace Standard which documents the requirements for implementing Nadcap industry consensus-based

accreditation programs.

Quality Manual

Quality policy describing the quality system of the organization.

NOP (Nadcap Operating Procedure)

Specific procedures by which Nadcap operates.

NTGOP (Nadcap Task Group Operating Procedure)

Scope and general operating procedures

for each specific PRI/Nadcap

commodity program.

NIP (Nadcap Internal Procedure)

Specific procedures by which PRI/Nadcap

Staff operates.

Auditor Handbook

Roles and responsibilities for Nadcap Auditors, and clarifications

to facilitate and standardize the audit process.

Page 15: Supplier Introduction & Tutorial 17 February 2009 Presenter David Michaud, SSC LT Chair

15

Pre-Assessment Audit• You can schedule a pre-assessment audit using a Nadcap

auditor BEFORE your actual Nadcap audit.

• Three types; procedural review, complete documentation review, full scope audit.

• All the data from the audit will be left with you. There is no need to close out any findings with Nadcap.

• If there is a finding which clearly may affect or has affected product, it will be sent to the Primes.

• Contact PRI Scheduling for more information.

Page 16: Supplier Introduction & Tutorial 17 February 2009 Presenter David Michaud, SSC LT Chair

16

A Nadcap Audit is . . . • The most thorough and comprehensive audit you

probably have ever had.

• Conducted by experts in the field with technical special process knowledge and background.

The more you

prepare the

greater success

you

will have!

Page 17: Supplier Introduction & Tutorial 17 February 2009 Presenter David Michaud, SSC LT Chair

17

Quality System ApprovalBefore you receive a Nadcap special process accreditation,

your quality system must be approved:

Nadcap recognized quality system approvals:

AS9003 and AS/EN/JISQ 9100 quality system approvals performed by approved registrars - listed in the IAQG Oasis database. (www.iaqg.org/oasis). Product groups require AS9100.

ISO/IEC 17025 for testing laboratories (AC7101), must cover the Nadcap scope of accreditation and be from an approved NACLA/ILAC accreditation body.

If you have neither of these, you will need a Nadcap AQS audit to AC7004 or AC7006 (labs) to support the special process accreditation.

Refer to NOP-002 in www.eAuditNet.com.

Page 18: Supplier Introduction & Tutorial 17 February 2009 Presenter David Michaud, SSC LT Chair

18

Quality System Approval (Cont’d)

Suppliers scheduling an initial Nadcap audit shall provide PRI a recognized quality system certification prior to the time the audit is entered into eAuditNet or an AC7004 assessment audit shall be scheduled, unless the Task Group requires more than AC7004.

For reaccreditation audits, where no existing recognized quality system approval exists, Suppliers shall have two options:

• a minimum of 90 days prior to the audit start date schedule an assessment to AC7004, unless TG requires more than AC7004

• provide PRI a valid Quality System accreditation certificate no later than 60 days following the end of the Nadcap audit

Suppliers who fail to provide a valid quality system accreditation certificate to PRI by this date shall have the process audit automatically failed without further notice.

Page 19: Supplier Introduction & Tutorial 17 February 2009 Presenter David Michaud, SSC LT Chair

19

Additional Tools• Use the tools on www.eAuditNet.com

– Tutorials– Audit Handbooks– Checklists

• Contact your customers to verify the audit scope.

• Read the preparation instructions for your commodity. You must send certain documents (quality manual, procedures, etc.) to your auditor AT LEAST 30 days prior to your audit.

• Familiarize yourself with www.pri-network.org. – Courses and reference guides such as

NCSI, RCCA, etc.– Nadcap meeting information

• Keep your management informed and involved.

• Time spent on preparation will save even more time after the audit.

Do your

Own Job

Audits!

Page 20: Supplier Introduction & Tutorial 17 February 2009 Presenter David Michaud, SSC LT Chair

20

Job Audit

Job Audits: a key part of the Nadcap audit is the job audit.

A job audit is a step by step review of all processing on actual hardware evaluating how you meet your customer requirements.

Each special process family has a numbers of job audits that will be conducted with the special process checklist.

Page 21: Supplier Introduction & Tutorial 17 February 2009 Presenter David Michaud, SSC LT Chair

21

Job Audit (Cont’d) Schedule the Nadcap audit when you can perform as many of the job audits as

possible.

Work with PRI scheduling and your internal (company) scheduling to ensure you will have jobs for the audit.

Example:Try to schedule the audit on days of the week you may have more work (Tuesday through Friday vs. Monday through Thursday)

If possible, avoid scheduling audits when your larger customers are shut down.

You should have available a REAL part from a Nadcap aerospace Prime

NOTE: Each Task Group has specific requirements. You MUST review the

Audit Checklist for specific details and speak to the Staff Engineer if you will not have a part from a Nadcap aerospace Prime at the time of your audit.

Page 22: Supplier Introduction & Tutorial 17 February 2009 Presenter David Michaud, SSC LT Chair

22

Supplier Mentoring• SSC has established a mentoring program for

suppliers

• The program matches suppliers who need assistance with experienced suppliers who can help them succeed in the Nadcap process

• Goal – educate supplier base & reduce cycle time

• Go to www.pri-network.org – SSC page for more information.

• To request a mentor, send an email to [email protected]

Page 23: Supplier Introduction & Tutorial 17 February 2009 Presenter David Michaud, SSC LT Chair

23

Supplier Support Committee (SSC)

SSC Position in Nadcap:• The SSC is an integral part of the Nadcap

process.

• Established in NOP 001 – just like the Nadcap Task Groups.

• SSC Chair is a voting member on NMC.

• Full support from PRI Staff.

Page 24: Supplier Introduction & Tutorial 17 February 2009 Presenter David Michaud, SSC LT Chair

24

Supplier Support Committee Mission Statement

Our goal is to represent the supplier community and work with the Nadcap Management Council to enhance the effectiveness and economical value of the Nadcap system for the mutual benefit of suppliers and primes.

Page 25: Supplier Introduction & Tutorial 17 February 2009 Presenter David Michaud, SSC LT Chair

25

SSC Systemic Focus

Operates independent of the Task Groups.

SSC Focus is on overall issues common to suppliers NOT technical or Task Group specific.

Page 26: Supplier Introduction & Tutorial 17 February 2009 Presenter David Michaud, SSC LT Chair

26

SSC Organization• SSC LT is comprised of:

– SSC Chair– SSC Vice Chair– 2 representatives from each Sector– Secretary

• Standing Committees:– Metrics– Survey

• Task Group Reps to SSC

Page 27: Supplier Introduction & Tutorial 17 February 2009 Presenter David Michaud, SSC LT Chair

27

Supplier Support Committee Leadership Team (SSC LT)

Derek Alty, Europe Sector Rep

-Bodycote Heat Treatments Ltd

Jim Cummings, Vice Chairperson

-Metal Finishing Co

Bob Custer, Americas Sector Rep

-AAA Plating & Inspection Inc

Jacky Gualandri, Europe Sector Rep

-SKF Aeroengine France

Slide 27

One Open PositionAsia Sector Rep

Eric Jacklin, Americas Sector Rep

-F. M. Callahan & Son

David Michaud, Chairperson

-Fountain Plating Co

Yoshiomi Sukesada, Asia Sector Rep

-Asahi Kinzoku Kogyo Co. Ltd

Stu Sherman, Secretary

-Metallurgical Processing Inc

Page 28: Supplier Introduction & Tutorial 17 February 2009 Presenter David Michaud, SSC LT Chair

28

SSC Activities

• Supplier survey

• Communiqué Flyer participation - newsletter to Nadcap participants

• SSC Metrics

• Mentoring program

• Ad hoc projects (Tutorial, NMC sub-teams, etc.)

Page 29: Supplier Introduction & Tutorial 17 February 2009 Presenter David Michaud, SSC LT Chair

29

Nadcap Meeting Information

• Available at www.pri-network.org

• Minutes & Agendas– Keep up with Task Group activities– Participate in Task Group decisions

• Plan to attend Open Meetings – Suppliers are always welcome

• Attend the Supplier Support Committee (SSC) meeting

Page 30: Supplier Introduction & Tutorial 17 February 2009 Presenter David Michaud, SSC LT Chair

Slide 30

Nadcap Meeting Information

Page 31: Supplier Introduction & Tutorial 17 February 2009 Presenter David Michaud, SSC LT Chair

Slide 31

Obtain Agendas and Register for Upcoming

meetings

Page 32: Supplier Introduction & Tutorial 17 February 2009 Presenter David Michaud, SSC LT Chair

32

Nadcap meetings are held three times per year:

13-17 July 2009 Istanbul, Turkey

19-23 October 2009 Pittsburgh, PA, USA

Additional details can be found in the Nadcap Meeting Attendees Guide

2009 Nadcap Meetings

Page 33: Supplier Introduction & Tutorial 17 February 2009 Presenter David Michaud, SSC LT Chair

33

Our Web Addresses

www.pri-network.org

www.eAuditNet.com

www.eQuaLearn.com

Page 34: Supplier Introduction & Tutorial 17 February 2009 Presenter David Michaud, SSC LT Chair

34

Questions?