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1
Supplier Registration
(For Sourcing)
Supplier Registration
In order to Participate in NTU business opportunities you will need to have a
registered Ariba Account
NTU business opportunities includes ITQ and ITT which is referred to as [tender] in this guide
3
Points to Take Note
If you are NEW to the Ariba supplier network and
You are receiving invitation emails from NTU for sourcing participation see Slide 5
For guidance on exploring business opportunities in NTU through Ariba Discovery go to Slide 6
For granting relevant access to existing users create new users in your network account see Slide 29 onwards
Note
You may choose to create on Ariba Network Account for both S2C (Sourcing to Contract) and P2P (Procure to Pay) or you
may choose to create 2 accounts for these 2 tracks
NTU is adopting a Light Account Supplier Enablement approach whereby suppliers are encouraged to create new light
account which is free
Some suppliers are on buyer funded Full Account and so the charges are borne by some buyers if Supplier choose to use
the same full account to transact with NTU then do click below link to understand the charging fees
httpswwwaribacomariba-networkariba-network-for-supplierssubscriptions-and-pricing
4
Points to Take Note
If you have already registered as a supplier in Ariba then
For guidance on exploring business opportunities in NTU through Ariba Discovery site go to Slide 6
For granting relevant access to existing users create new users in your network account see Slide 29
onwards
If you are receiving sourcing participation invitations from NTU ensure that the receiving email account
belongs to a user in your supplier account
5
Registration Routes
New Supplier (non-Ariba user) receiving invitation emails from NTU for sourcing participation
Registration Process
Sourcing Invitation Process - When an existing supplier contact (non-Ariba user) is invited to a Sourcing event hosted by NTU
in the NTU Ariba system the invitation is sent to the supplier contact (supplier user) when the sourcing event is published The
supplier uses this email to registerlogin to Ariba account
Proceed to Slides 11-22 27 and 28 for details
NTU sends
sourcing invite
to new supplier
Invite email
sent to supplier
Supplier uses
new credentials
to login
Supplier clicks on
link to register
and submits details
Ariba supplier
account created with
Commerce Cloud
access
6
Registration Routes
Exploring business opportunities in NTU through Ariba Discovery site
Registration Process
Registration through Ariba Discovery ndash When accessing an open ITTITQ Sourcing event from NTU (through NTU website or
directly through accessing Ariba discovery) and the supplier intends to participate in the event then the supplier is prompted
by Ariba discovery site to Registerlogin to the Ariba Discovery account or preferred existing Ariba Network account
NOTE
Suppliers can choose to use their administrator account to access Ariba Discovery site or can also choose to create additional
users in the supplier accounts and give them relevant lsquoAriba Discoveryrsquo roles for them to access and explore the discovery
content
Supplier finds
opportunities on
NTU Website
Supplier gets
redirected to
Discovery posting
for the event
Supplier clicks on
ldquoRespond to Postingrdquo
then selects
ldquoRegister Nowrdquo
Supplier fills
details and
clicks ldquoSubmitrdquo
Ariba supplier
account created
with Discovery
access
7
Supplier Administration
1 Supplier Registration through Ariba Discovery
2 Enabling User Access
Supplier Registration through Ariba Discovery
9
Points to Take Note
If you have never participated in a tender with Nanyang Technological University (NTU) before on Ariba you
will have to follow the following User Guide steps to participate in a tender
If you have participated in a tender with NTU before on Ariba you may move on to the lsquoEvent Publishrsquo section
10
Registering Through Discovery
Once you have been taken to the Ariba Discovery Homepage follow the below steps to register for participation
1 Click on lsquoIrsquom Sellingrsquo on top part of the screen
2 Then proceed to click on lsquoLeadsrsquo this will direct you to the page where you can find all the leads on Ariba Discovery
3 Search for the opportunity you offered by NTU that you wish to participate in
4 Under lsquoSearch Resultsrsquo click on the opportunity that you were looking for Should you struggle to find the correct posting
you can also sort the results to narrow down your search
1
2
3
4
11
Registering Through Discovery
5 Note as you can see this is a public sector posting so you can respond for free
6 Once yoursquove arrived at the opportunity page click on lsquoRespond to Postingrsquo and a pop up will appear
7 If you are a new supplier to Ariba Network On the pop up screen click on lsquoRegister Nowrsquo
8 If you are an already registered supplier in Ariba Network on the pop up screen enter you Ariba Network login details
and then proceed to Slide 18
5
6
7
12
Registering Through Discovery
8 Once you have been redirected to the register page click on lsquoRegister as Supplierrsquo
8
13
Registering Through Discovery
9 After click on lsquoRegister as Supplierrsquo you will have to fill in your particular business details Fill in the sections called Company
Information User Account Information Tell Us More About Your Business (to find the latter of these 2 scroll down the page
of your web browser)
10Once done tick the terms amp condition boxes at the end of the page scroll up and click on lsquoRegisterrsquo
Note that if you decided at this point to use an existing light Ariba network account instead of registering a new Discovery
account you may choose to do so by login on the right panel
9
10
14
Registering Through Discovery
11After registering your account you will receive an email to register email address asking you to verify your email
12 If within a certain amount of time you still have not received the email click on lsquoResendrsquo
11
12
15
Registering Through Discovery
The confirmation email will look like the one shown in the screen shot
13 If you are struggling to find the email in your inbox try searching with this subject line
14Once you have found the email click on the following link to activate and confirm your email address
13
14
16
Registering Through Discovery
15Once you have clicked on the link the email you will directed to the below page where you see your registered email
address and username
16Click on lsquoGo to my Company Profilersquo to proceed
16
15
17
Registering Through Discovery
17Once you have been redirected you will arrive on the below page here you can fill on some of your lsquoBasicrsquo Company
Information such as Website etc
18 Import on to note on this page is the lsquoNetworkIDrsquo please take note of this number and keep it handy as this is the unique
identifier for your organization for Ariba Sourcing
19Once you are done click on lsquoSaversquo to continue
18
19
17
18
Registering Through Discovery
20Once yoursquove clicked on the lsquoSaversquo from the previous page you will be redirected to the home page Click on the menu tab
(shaped like 9 stacked cubes) to view the dropdown menu
21Under the dropdown menu click on lsquoProposalsrsquo to view Tenders
20
21
19
Registering Through Discovery
22A pop up will appear with the title lsquoWelcome to Ariba Sourcingrsquo click on lsquoStart Usingrsquo to continue
22
20
Registering Through Discovery
23After clicking on lsquoStart Usingrsquo you will be redirected to the below page Click on lsquoComplete Required Profile Informationrsquo to
continue
23
21
Registering Through Discovery
24Once you have been redirected fill in the lsquoQuestionnairersquo that will pop up
25Click on lsquoSubmitrsquo once done
24
25
22
Registering Through Discovery
26Once you have clicked on lsquoSubmitrsquo you will see a timestamp of when your changes were updated so you can be sure that
your latest details are reflected
27Once done click on the lsquoXrsquo in the top right corner to exit the questionnaire
a If you reached this step from an invitation from NTU please proceed to slide 27 Else proceed to the next slide
27
26
23
Registering Through Discovery
28Your profile has now been sent to Nanyang Technological University to approve Upon approval you will be notified and
can start participating in Tenders
28
24
Points to Take Note
Once you have completed the previous steps you will have to wait for NTU to approve your profile before you
can participate in the tender This can take between 1 working day
Once NTU have approved your profile which you will receive an confirmation email you may then follow the
following steps to participate in the tender
25
Registering Through Discovery
The confirmation email will look like the one shown in the screen shot
1 Once NTU have approved your profile (this could take between 1 working day) you will receive an email like the one
below Click on the lsquoClick Herersquo hyperlink to continue
1
26
Registering Through Discovery
2 You will be redirected to the lsquoSupplier Sourcing Portalrsquo use your newly registeredpreferred existing account details to login
2
27
Registering Through Discovery
3 Once you login click on the menu tab (shaped like 9 stacked cubes) and choose Go to my [PROPOSALS] you will then
be able to find on your dashboard the event you previously found in discovery or the other events that you are currently
invited by NTU Click on the relevant event to continue
3
28
Registering Through Discovery
4 You will be redirected to the event page On the event page click on lsquoIntend to Participatersquo to participate in the tender
5 If you want to know more about responding to a sourcing event please proceed to slide 53
4
29
Setting Up Admin Account Access
Enabling relevant access to existing users create new users in your network account
Once a supplier has registered via any of the previously mentioned registration procedures an admin account
is created for the supplier organization by default with specific access given as per the registration procedure
used
Other accesses can be enabled for this admin account by following the steps shown in the upcoming pages
30
Enabling User Access
Enabling relevant access to existing users create new users in your network account
1 Go to the supplier login page and login to your Ariba account
1
31
Enabling User Access
2 Click on the small arrow next to Company Settings to access the dropdown menu
2
32
3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option
Enabling User Access
3
33
In the Account Settings page that opens
4 Select the checkbox next to the admin user ID as shown
5 Click ldquoEditrdquo to proceed to enable other accesses
5
Enabling User Access
4
34
You will be navigated to an Edit User page here
6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable
7 Once done click ldquoSaverdquo to successfully update your user accesses
7
Enabling User Access
6
35
Upon returning to the Account Settings page
8 Click on ldquoSaverdquo to finally update all changes
Enabling User Access
8
36
9 This message will appear to confirm all your updates have been saved successfully
Enabling User Access
9
37
References from SAP Ariba
If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here
to go to SAP Ariba FAQ
The suppliers can create new users for their supplier organization as per the steps specified in the video that
can be accessed by the link below
For further queries and clarifications click here to go to Forum FAQ section
38
S2C ndash Sourcing to Contract
39
Sourcing Process Map for Suppliers
Nov 2013 ARIBA Inc All rights reserved
Supplier clarifies
and submits
response to NTU
sourcing event
(No clarification
after event closure)
NTU evaluates
and conducts
clarification
sessions with
suppliers if
necessary
Sourcing event creation and
publishing by NTU
Supplier elects to
respond to event Supplier registers and
creates Ariba Account
in order to respond (if
required)
NTU formally
awards sourcing
event to
successfully
contracted supplier
via Ariba Sourcing
solution
NTU and
Supplier
complete and
sign agreed
contract
document where
applicable NTU Action
Supplier Action
40
Source-to-Contract (NTU Tender)
1 Event Publish
2 Respond
3 Award amp Contract
1 Event Publish
42
Searching for business opportunity on NTU Procurement Website
1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on
Descriptions Document No Categories andor PublishClose dates
2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the
Document No for details
1
2
43
Searching for business opportunity on NTU Procurement Website
If you click on the Document No you will be navigated to this page to see further details on the tender
3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender
3
44
Responding to a business opportunity Posting on Ariba Discovery
Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting
4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo
4
9
45
Responding to a business opportunity Posting on Ariba Discovery
Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network
5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)
NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new
account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos
Ariba admin if you are unsure
5
2 Respond
47
Before You Beginhellip
Things to keep in mind
NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal
In the case where you are directed to the expression of interestrsquo page
You will need to follow Steps 1 to 7
In the case where you are directed to the sourcing portal
you may refer to the instructions from step 8 onwards
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on
the published tender
48
Nanyang Technological University
Responding to a business opportunity Posting on Ariba Discovery
Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7
1 Here you have to fill in your contact details
2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you
would like to receive the invitation)
1
2
49
Responding to a business opportunity Posting on Ariba Discovery
3 Click lsquoAttach Filersquo to submit any supporting document(s)
4 Click lsquoReview and Submitrsquo to continue
4
Nanyang Technological University
3
50
Responding to a business opportunity Posting on Ariba Discovery
5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender
5
Nanyang Technological University
51
Invitation to participate
Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event
6 Click on the lsquoClick Herersquo hyperlink below to access the event
6
52
Responding to an Event
After having clicked the hyperlink in the email you will navigated to this page
7 Login using your registered Ariba account created for NTU
7
53
Responding to an Event
Now you have arrived at the event posting on the sourcing portal
8 Click on lsquoIntend to Participatersquo to continue
9 If you want to decline you can click on lsquoDecline to Participatersquo
NOTE Should you change your mind provided its within the publication period you may still participate by returning to
the event page and click lsquoIntend to Respondrsquo
8 9
54
Responding to an Event
You will now arrive at the ldquoSelect Lotsrdquo page
10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking
the box for [use different currencies for different lots] Note Once selected currency cannot be amended
11Select the Lots you intend to bid for
12Click ldquoSubmit Selected Lotsrdquo to proceed
10
11
12
55
Responding to an Event
Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below
13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids
14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications
and Evaluation Criteriardquo
13
14
56
Responding to an Event
You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below
15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items
(Refer to next page for more information on alternative pricing)
16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo
icon (highlighted in a yellow box below)
15
16
57
Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid
For example the buyer may want to offer two or three other proposals
There are three types of alternative bids
Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create
Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby
eliminating the need for re-negotiation at a new quantity
Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price
accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative
responses
58
Responding to an Event
17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids
NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif
rtf ps csv docx png pptx ppsx dotx potx sldx xltx
17
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
Supplier Registration
In order to Participate in NTU business opportunities you will need to have a
registered Ariba Account
NTU business opportunities includes ITQ and ITT which is referred to as [tender] in this guide
3
Points to Take Note
If you are NEW to the Ariba supplier network and
You are receiving invitation emails from NTU for sourcing participation see Slide 5
For guidance on exploring business opportunities in NTU through Ariba Discovery go to Slide 6
For granting relevant access to existing users create new users in your network account see Slide 29 onwards
Note
You may choose to create on Ariba Network Account for both S2C (Sourcing to Contract) and P2P (Procure to Pay) or you
may choose to create 2 accounts for these 2 tracks
NTU is adopting a Light Account Supplier Enablement approach whereby suppliers are encouraged to create new light
account which is free
Some suppliers are on buyer funded Full Account and so the charges are borne by some buyers if Supplier choose to use
the same full account to transact with NTU then do click below link to understand the charging fees
httpswwwaribacomariba-networkariba-network-for-supplierssubscriptions-and-pricing
4
Points to Take Note
If you have already registered as a supplier in Ariba then
For guidance on exploring business opportunities in NTU through Ariba Discovery site go to Slide 6
For granting relevant access to existing users create new users in your network account see Slide 29
onwards
If you are receiving sourcing participation invitations from NTU ensure that the receiving email account
belongs to a user in your supplier account
5
Registration Routes
New Supplier (non-Ariba user) receiving invitation emails from NTU for sourcing participation
Registration Process
Sourcing Invitation Process - When an existing supplier contact (non-Ariba user) is invited to a Sourcing event hosted by NTU
in the NTU Ariba system the invitation is sent to the supplier contact (supplier user) when the sourcing event is published The
supplier uses this email to registerlogin to Ariba account
Proceed to Slides 11-22 27 and 28 for details
NTU sends
sourcing invite
to new supplier
Invite email
sent to supplier
Supplier uses
new credentials
to login
Supplier clicks on
link to register
and submits details
Ariba supplier
account created with
Commerce Cloud
access
6
Registration Routes
Exploring business opportunities in NTU through Ariba Discovery site
Registration Process
Registration through Ariba Discovery ndash When accessing an open ITTITQ Sourcing event from NTU (through NTU website or
directly through accessing Ariba discovery) and the supplier intends to participate in the event then the supplier is prompted
by Ariba discovery site to Registerlogin to the Ariba Discovery account or preferred existing Ariba Network account
NOTE
Suppliers can choose to use their administrator account to access Ariba Discovery site or can also choose to create additional
users in the supplier accounts and give them relevant lsquoAriba Discoveryrsquo roles for them to access and explore the discovery
content
Supplier finds
opportunities on
NTU Website
Supplier gets
redirected to
Discovery posting
for the event
Supplier clicks on
ldquoRespond to Postingrdquo
then selects
ldquoRegister Nowrdquo
Supplier fills
details and
clicks ldquoSubmitrdquo
Ariba supplier
account created
with Discovery
access
7
Supplier Administration
1 Supplier Registration through Ariba Discovery
2 Enabling User Access
Supplier Registration through Ariba Discovery
9
Points to Take Note
If you have never participated in a tender with Nanyang Technological University (NTU) before on Ariba you
will have to follow the following User Guide steps to participate in a tender
If you have participated in a tender with NTU before on Ariba you may move on to the lsquoEvent Publishrsquo section
10
Registering Through Discovery
Once you have been taken to the Ariba Discovery Homepage follow the below steps to register for participation
1 Click on lsquoIrsquom Sellingrsquo on top part of the screen
2 Then proceed to click on lsquoLeadsrsquo this will direct you to the page where you can find all the leads on Ariba Discovery
3 Search for the opportunity you offered by NTU that you wish to participate in
4 Under lsquoSearch Resultsrsquo click on the opportunity that you were looking for Should you struggle to find the correct posting
you can also sort the results to narrow down your search
1
2
3
4
11
Registering Through Discovery
5 Note as you can see this is a public sector posting so you can respond for free
6 Once yoursquove arrived at the opportunity page click on lsquoRespond to Postingrsquo and a pop up will appear
7 If you are a new supplier to Ariba Network On the pop up screen click on lsquoRegister Nowrsquo
8 If you are an already registered supplier in Ariba Network on the pop up screen enter you Ariba Network login details
and then proceed to Slide 18
5
6
7
12
Registering Through Discovery
8 Once you have been redirected to the register page click on lsquoRegister as Supplierrsquo
8
13
Registering Through Discovery
9 After click on lsquoRegister as Supplierrsquo you will have to fill in your particular business details Fill in the sections called Company
Information User Account Information Tell Us More About Your Business (to find the latter of these 2 scroll down the page
of your web browser)
10Once done tick the terms amp condition boxes at the end of the page scroll up and click on lsquoRegisterrsquo
Note that if you decided at this point to use an existing light Ariba network account instead of registering a new Discovery
account you may choose to do so by login on the right panel
9
10
14
Registering Through Discovery
11After registering your account you will receive an email to register email address asking you to verify your email
12 If within a certain amount of time you still have not received the email click on lsquoResendrsquo
11
12
15
Registering Through Discovery
The confirmation email will look like the one shown in the screen shot
13 If you are struggling to find the email in your inbox try searching with this subject line
14Once you have found the email click on the following link to activate and confirm your email address
13
14
16
Registering Through Discovery
15Once you have clicked on the link the email you will directed to the below page where you see your registered email
address and username
16Click on lsquoGo to my Company Profilersquo to proceed
16
15
17
Registering Through Discovery
17Once you have been redirected you will arrive on the below page here you can fill on some of your lsquoBasicrsquo Company
Information such as Website etc
18 Import on to note on this page is the lsquoNetworkIDrsquo please take note of this number and keep it handy as this is the unique
identifier for your organization for Ariba Sourcing
19Once you are done click on lsquoSaversquo to continue
18
19
17
18
Registering Through Discovery
20Once yoursquove clicked on the lsquoSaversquo from the previous page you will be redirected to the home page Click on the menu tab
(shaped like 9 stacked cubes) to view the dropdown menu
21Under the dropdown menu click on lsquoProposalsrsquo to view Tenders
20
21
19
Registering Through Discovery
22A pop up will appear with the title lsquoWelcome to Ariba Sourcingrsquo click on lsquoStart Usingrsquo to continue
22
20
Registering Through Discovery
23After clicking on lsquoStart Usingrsquo you will be redirected to the below page Click on lsquoComplete Required Profile Informationrsquo to
continue
23
21
Registering Through Discovery
24Once you have been redirected fill in the lsquoQuestionnairersquo that will pop up
25Click on lsquoSubmitrsquo once done
24
25
22
Registering Through Discovery
26Once you have clicked on lsquoSubmitrsquo you will see a timestamp of when your changes were updated so you can be sure that
your latest details are reflected
27Once done click on the lsquoXrsquo in the top right corner to exit the questionnaire
a If you reached this step from an invitation from NTU please proceed to slide 27 Else proceed to the next slide
27
26
23
Registering Through Discovery
28Your profile has now been sent to Nanyang Technological University to approve Upon approval you will be notified and
can start participating in Tenders
28
24
Points to Take Note
Once you have completed the previous steps you will have to wait for NTU to approve your profile before you
can participate in the tender This can take between 1 working day
Once NTU have approved your profile which you will receive an confirmation email you may then follow the
following steps to participate in the tender
25
Registering Through Discovery
The confirmation email will look like the one shown in the screen shot
1 Once NTU have approved your profile (this could take between 1 working day) you will receive an email like the one
below Click on the lsquoClick Herersquo hyperlink to continue
1
26
Registering Through Discovery
2 You will be redirected to the lsquoSupplier Sourcing Portalrsquo use your newly registeredpreferred existing account details to login
2
27
Registering Through Discovery
3 Once you login click on the menu tab (shaped like 9 stacked cubes) and choose Go to my [PROPOSALS] you will then
be able to find on your dashboard the event you previously found in discovery or the other events that you are currently
invited by NTU Click on the relevant event to continue
3
28
Registering Through Discovery
4 You will be redirected to the event page On the event page click on lsquoIntend to Participatersquo to participate in the tender
5 If you want to know more about responding to a sourcing event please proceed to slide 53
4
29
Setting Up Admin Account Access
Enabling relevant access to existing users create new users in your network account
Once a supplier has registered via any of the previously mentioned registration procedures an admin account
is created for the supplier organization by default with specific access given as per the registration procedure
used
Other accesses can be enabled for this admin account by following the steps shown in the upcoming pages
30
Enabling User Access
Enabling relevant access to existing users create new users in your network account
1 Go to the supplier login page and login to your Ariba account
1
31
Enabling User Access
2 Click on the small arrow next to Company Settings to access the dropdown menu
2
32
3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option
Enabling User Access
3
33
In the Account Settings page that opens
4 Select the checkbox next to the admin user ID as shown
5 Click ldquoEditrdquo to proceed to enable other accesses
5
Enabling User Access
4
34
You will be navigated to an Edit User page here
6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable
7 Once done click ldquoSaverdquo to successfully update your user accesses
7
Enabling User Access
6
35
Upon returning to the Account Settings page
8 Click on ldquoSaverdquo to finally update all changes
Enabling User Access
8
36
9 This message will appear to confirm all your updates have been saved successfully
Enabling User Access
9
37
References from SAP Ariba
If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here
to go to SAP Ariba FAQ
The suppliers can create new users for their supplier organization as per the steps specified in the video that
can be accessed by the link below
For further queries and clarifications click here to go to Forum FAQ section
38
S2C ndash Sourcing to Contract
39
Sourcing Process Map for Suppliers
Nov 2013 ARIBA Inc All rights reserved
Supplier clarifies
and submits
response to NTU
sourcing event
(No clarification
after event closure)
NTU evaluates
and conducts
clarification
sessions with
suppliers if
necessary
Sourcing event creation and
publishing by NTU
Supplier elects to
respond to event Supplier registers and
creates Ariba Account
in order to respond (if
required)
NTU formally
awards sourcing
event to
successfully
contracted supplier
via Ariba Sourcing
solution
NTU and
Supplier
complete and
sign agreed
contract
document where
applicable NTU Action
Supplier Action
40
Source-to-Contract (NTU Tender)
1 Event Publish
2 Respond
3 Award amp Contract
1 Event Publish
42
Searching for business opportunity on NTU Procurement Website
1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on
Descriptions Document No Categories andor PublishClose dates
2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the
Document No for details
1
2
43
Searching for business opportunity on NTU Procurement Website
If you click on the Document No you will be navigated to this page to see further details on the tender
3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender
3
44
Responding to a business opportunity Posting on Ariba Discovery
Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting
4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo
4
9
45
Responding to a business opportunity Posting on Ariba Discovery
Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network
5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)
NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new
account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos
Ariba admin if you are unsure
5
2 Respond
47
Before You Beginhellip
Things to keep in mind
NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal
In the case where you are directed to the expression of interestrsquo page
You will need to follow Steps 1 to 7
In the case where you are directed to the sourcing portal
you may refer to the instructions from step 8 onwards
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on
the published tender
48
Nanyang Technological University
Responding to a business opportunity Posting on Ariba Discovery
Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7
1 Here you have to fill in your contact details
2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you
would like to receive the invitation)
1
2
49
Responding to a business opportunity Posting on Ariba Discovery
3 Click lsquoAttach Filersquo to submit any supporting document(s)
4 Click lsquoReview and Submitrsquo to continue
4
Nanyang Technological University
3
50
Responding to a business opportunity Posting on Ariba Discovery
5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender
5
Nanyang Technological University
51
Invitation to participate
Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event
6 Click on the lsquoClick Herersquo hyperlink below to access the event
6
52
Responding to an Event
After having clicked the hyperlink in the email you will navigated to this page
7 Login using your registered Ariba account created for NTU
7
53
Responding to an Event
Now you have arrived at the event posting on the sourcing portal
8 Click on lsquoIntend to Participatersquo to continue
9 If you want to decline you can click on lsquoDecline to Participatersquo
NOTE Should you change your mind provided its within the publication period you may still participate by returning to
the event page and click lsquoIntend to Respondrsquo
8 9
54
Responding to an Event
You will now arrive at the ldquoSelect Lotsrdquo page
10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking
the box for [use different currencies for different lots] Note Once selected currency cannot be amended
11Select the Lots you intend to bid for
12Click ldquoSubmit Selected Lotsrdquo to proceed
10
11
12
55
Responding to an Event
Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below
13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids
14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications
and Evaluation Criteriardquo
13
14
56
Responding to an Event
You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below
15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items
(Refer to next page for more information on alternative pricing)
16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo
icon (highlighted in a yellow box below)
15
16
57
Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid
For example the buyer may want to offer two or three other proposals
There are three types of alternative bids
Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create
Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby
eliminating the need for re-negotiation at a new quantity
Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price
accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative
responses
58
Responding to an Event
17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids
NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif
rtf ps csv docx png pptx ppsx dotx potx sldx xltx
17
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
3
Points to Take Note
If you are NEW to the Ariba supplier network and
You are receiving invitation emails from NTU for sourcing participation see Slide 5
For guidance on exploring business opportunities in NTU through Ariba Discovery go to Slide 6
For granting relevant access to existing users create new users in your network account see Slide 29 onwards
Note
You may choose to create on Ariba Network Account for both S2C (Sourcing to Contract) and P2P (Procure to Pay) or you
may choose to create 2 accounts for these 2 tracks
NTU is adopting a Light Account Supplier Enablement approach whereby suppliers are encouraged to create new light
account which is free
Some suppliers are on buyer funded Full Account and so the charges are borne by some buyers if Supplier choose to use
the same full account to transact with NTU then do click below link to understand the charging fees
httpswwwaribacomariba-networkariba-network-for-supplierssubscriptions-and-pricing
4
Points to Take Note
If you have already registered as a supplier in Ariba then
For guidance on exploring business opportunities in NTU through Ariba Discovery site go to Slide 6
For granting relevant access to existing users create new users in your network account see Slide 29
onwards
If you are receiving sourcing participation invitations from NTU ensure that the receiving email account
belongs to a user in your supplier account
5
Registration Routes
New Supplier (non-Ariba user) receiving invitation emails from NTU for sourcing participation
Registration Process
Sourcing Invitation Process - When an existing supplier contact (non-Ariba user) is invited to a Sourcing event hosted by NTU
in the NTU Ariba system the invitation is sent to the supplier contact (supplier user) when the sourcing event is published The
supplier uses this email to registerlogin to Ariba account
Proceed to Slides 11-22 27 and 28 for details
NTU sends
sourcing invite
to new supplier
Invite email
sent to supplier
Supplier uses
new credentials
to login
Supplier clicks on
link to register
and submits details
Ariba supplier
account created with
Commerce Cloud
access
6
Registration Routes
Exploring business opportunities in NTU through Ariba Discovery site
Registration Process
Registration through Ariba Discovery ndash When accessing an open ITTITQ Sourcing event from NTU (through NTU website or
directly through accessing Ariba discovery) and the supplier intends to participate in the event then the supplier is prompted
by Ariba discovery site to Registerlogin to the Ariba Discovery account or preferred existing Ariba Network account
NOTE
Suppliers can choose to use their administrator account to access Ariba Discovery site or can also choose to create additional
users in the supplier accounts and give them relevant lsquoAriba Discoveryrsquo roles for them to access and explore the discovery
content
Supplier finds
opportunities on
NTU Website
Supplier gets
redirected to
Discovery posting
for the event
Supplier clicks on
ldquoRespond to Postingrdquo
then selects
ldquoRegister Nowrdquo
Supplier fills
details and
clicks ldquoSubmitrdquo
Ariba supplier
account created
with Discovery
access
7
Supplier Administration
1 Supplier Registration through Ariba Discovery
2 Enabling User Access
Supplier Registration through Ariba Discovery
9
Points to Take Note
If you have never participated in a tender with Nanyang Technological University (NTU) before on Ariba you
will have to follow the following User Guide steps to participate in a tender
If you have participated in a tender with NTU before on Ariba you may move on to the lsquoEvent Publishrsquo section
10
Registering Through Discovery
Once you have been taken to the Ariba Discovery Homepage follow the below steps to register for participation
1 Click on lsquoIrsquom Sellingrsquo on top part of the screen
2 Then proceed to click on lsquoLeadsrsquo this will direct you to the page where you can find all the leads on Ariba Discovery
3 Search for the opportunity you offered by NTU that you wish to participate in
4 Under lsquoSearch Resultsrsquo click on the opportunity that you were looking for Should you struggle to find the correct posting
you can also sort the results to narrow down your search
1
2
3
4
11
Registering Through Discovery
5 Note as you can see this is a public sector posting so you can respond for free
6 Once yoursquove arrived at the opportunity page click on lsquoRespond to Postingrsquo and a pop up will appear
7 If you are a new supplier to Ariba Network On the pop up screen click on lsquoRegister Nowrsquo
8 If you are an already registered supplier in Ariba Network on the pop up screen enter you Ariba Network login details
and then proceed to Slide 18
5
6
7
12
Registering Through Discovery
8 Once you have been redirected to the register page click on lsquoRegister as Supplierrsquo
8
13
Registering Through Discovery
9 After click on lsquoRegister as Supplierrsquo you will have to fill in your particular business details Fill in the sections called Company
Information User Account Information Tell Us More About Your Business (to find the latter of these 2 scroll down the page
of your web browser)
10Once done tick the terms amp condition boxes at the end of the page scroll up and click on lsquoRegisterrsquo
Note that if you decided at this point to use an existing light Ariba network account instead of registering a new Discovery
account you may choose to do so by login on the right panel
9
10
14
Registering Through Discovery
11After registering your account you will receive an email to register email address asking you to verify your email
12 If within a certain amount of time you still have not received the email click on lsquoResendrsquo
11
12
15
Registering Through Discovery
The confirmation email will look like the one shown in the screen shot
13 If you are struggling to find the email in your inbox try searching with this subject line
14Once you have found the email click on the following link to activate and confirm your email address
13
14
16
Registering Through Discovery
15Once you have clicked on the link the email you will directed to the below page where you see your registered email
address and username
16Click on lsquoGo to my Company Profilersquo to proceed
16
15
17
Registering Through Discovery
17Once you have been redirected you will arrive on the below page here you can fill on some of your lsquoBasicrsquo Company
Information such as Website etc
18 Import on to note on this page is the lsquoNetworkIDrsquo please take note of this number and keep it handy as this is the unique
identifier for your organization for Ariba Sourcing
19Once you are done click on lsquoSaversquo to continue
18
19
17
18
Registering Through Discovery
20Once yoursquove clicked on the lsquoSaversquo from the previous page you will be redirected to the home page Click on the menu tab
(shaped like 9 stacked cubes) to view the dropdown menu
21Under the dropdown menu click on lsquoProposalsrsquo to view Tenders
20
21
19
Registering Through Discovery
22A pop up will appear with the title lsquoWelcome to Ariba Sourcingrsquo click on lsquoStart Usingrsquo to continue
22
20
Registering Through Discovery
23After clicking on lsquoStart Usingrsquo you will be redirected to the below page Click on lsquoComplete Required Profile Informationrsquo to
continue
23
21
Registering Through Discovery
24Once you have been redirected fill in the lsquoQuestionnairersquo that will pop up
25Click on lsquoSubmitrsquo once done
24
25
22
Registering Through Discovery
26Once you have clicked on lsquoSubmitrsquo you will see a timestamp of when your changes were updated so you can be sure that
your latest details are reflected
27Once done click on the lsquoXrsquo in the top right corner to exit the questionnaire
a If you reached this step from an invitation from NTU please proceed to slide 27 Else proceed to the next slide
27
26
23
Registering Through Discovery
28Your profile has now been sent to Nanyang Technological University to approve Upon approval you will be notified and
can start participating in Tenders
28
24
Points to Take Note
Once you have completed the previous steps you will have to wait for NTU to approve your profile before you
can participate in the tender This can take between 1 working day
Once NTU have approved your profile which you will receive an confirmation email you may then follow the
following steps to participate in the tender
25
Registering Through Discovery
The confirmation email will look like the one shown in the screen shot
1 Once NTU have approved your profile (this could take between 1 working day) you will receive an email like the one
below Click on the lsquoClick Herersquo hyperlink to continue
1
26
Registering Through Discovery
2 You will be redirected to the lsquoSupplier Sourcing Portalrsquo use your newly registeredpreferred existing account details to login
2
27
Registering Through Discovery
3 Once you login click on the menu tab (shaped like 9 stacked cubes) and choose Go to my [PROPOSALS] you will then
be able to find on your dashboard the event you previously found in discovery or the other events that you are currently
invited by NTU Click on the relevant event to continue
3
28
Registering Through Discovery
4 You will be redirected to the event page On the event page click on lsquoIntend to Participatersquo to participate in the tender
5 If you want to know more about responding to a sourcing event please proceed to slide 53
4
29
Setting Up Admin Account Access
Enabling relevant access to existing users create new users in your network account
Once a supplier has registered via any of the previously mentioned registration procedures an admin account
is created for the supplier organization by default with specific access given as per the registration procedure
used
Other accesses can be enabled for this admin account by following the steps shown in the upcoming pages
30
Enabling User Access
Enabling relevant access to existing users create new users in your network account
1 Go to the supplier login page and login to your Ariba account
1
31
Enabling User Access
2 Click on the small arrow next to Company Settings to access the dropdown menu
2
32
3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option
Enabling User Access
3
33
In the Account Settings page that opens
4 Select the checkbox next to the admin user ID as shown
5 Click ldquoEditrdquo to proceed to enable other accesses
5
Enabling User Access
4
34
You will be navigated to an Edit User page here
6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable
7 Once done click ldquoSaverdquo to successfully update your user accesses
7
Enabling User Access
6
35
Upon returning to the Account Settings page
8 Click on ldquoSaverdquo to finally update all changes
Enabling User Access
8
36
9 This message will appear to confirm all your updates have been saved successfully
Enabling User Access
9
37
References from SAP Ariba
If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here
to go to SAP Ariba FAQ
The suppliers can create new users for their supplier organization as per the steps specified in the video that
can be accessed by the link below
For further queries and clarifications click here to go to Forum FAQ section
38
S2C ndash Sourcing to Contract
39
Sourcing Process Map for Suppliers
Nov 2013 ARIBA Inc All rights reserved
Supplier clarifies
and submits
response to NTU
sourcing event
(No clarification
after event closure)
NTU evaluates
and conducts
clarification
sessions with
suppliers if
necessary
Sourcing event creation and
publishing by NTU
Supplier elects to
respond to event Supplier registers and
creates Ariba Account
in order to respond (if
required)
NTU formally
awards sourcing
event to
successfully
contracted supplier
via Ariba Sourcing
solution
NTU and
Supplier
complete and
sign agreed
contract
document where
applicable NTU Action
Supplier Action
40
Source-to-Contract (NTU Tender)
1 Event Publish
2 Respond
3 Award amp Contract
1 Event Publish
42
Searching for business opportunity on NTU Procurement Website
1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on
Descriptions Document No Categories andor PublishClose dates
2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the
Document No for details
1
2
43
Searching for business opportunity on NTU Procurement Website
If you click on the Document No you will be navigated to this page to see further details on the tender
3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender
3
44
Responding to a business opportunity Posting on Ariba Discovery
Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting
4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo
4
9
45
Responding to a business opportunity Posting on Ariba Discovery
Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network
5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)
NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new
account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos
Ariba admin if you are unsure
5
2 Respond
47
Before You Beginhellip
Things to keep in mind
NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal
In the case where you are directed to the expression of interestrsquo page
You will need to follow Steps 1 to 7
In the case where you are directed to the sourcing portal
you may refer to the instructions from step 8 onwards
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on
the published tender
48
Nanyang Technological University
Responding to a business opportunity Posting on Ariba Discovery
Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7
1 Here you have to fill in your contact details
2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you
would like to receive the invitation)
1
2
49
Responding to a business opportunity Posting on Ariba Discovery
3 Click lsquoAttach Filersquo to submit any supporting document(s)
4 Click lsquoReview and Submitrsquo to continue
4
Nanyang Technological University
3
50
Responding to a business opportunity Posting on Ariba Discovery
5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender
5
Nanyang Technological University
51
Invitation to participate
Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event
6 Click on the lsquoClick Herersquo hyperlink below to access the event
6
52
Responding to an Event
After having clicked the hyperlink in the email you will navigated to this page
7 Login using your registered Ariba account created for NTU
7
53
Responding to an Event
Now you have arrived at the event posting on the sourcing portal
8 Click on lsquoIntend to Participatersquo to continue
9 If you want to decline you can click on lsquoDecline to Participatersquo
NOTE Should you change your mind provided its within the publication period you may still participate by returning to
the event page and click lsquoIntend to Respondrsquo
8 9
54
Responding to an Event
You will now arrive at the ldquoSelect Lotsrdquo page
10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking
the box for [use different currencies for different lots] Note Once selected currency cannot be amended
11Select the Lots you intend to bid for
12Click ldquoSubmit Selected Lotsrdquo to proceed
10
11
12
55
Responding to an Event
Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below
13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids
14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications
and Evaluation Criteriardquo
13
14
56
Responding to an Event
You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below
15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items
(Refer to next page for more information on alternative pricing)
16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo
icon (highlighted in a yellow box below)
15
16
57
Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid
For example the buyer may want to offer two or three other proposals
There are three types of alternative bids
Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create
Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby
eliminating the need for re-negotiation at a new quantity
Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price
accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative
responses
58
Responding to an Event
17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids
NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif
rtf ps csv docx png pptx ppsx dotx potx sldx xltx
17
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
4
Points to Take Note
If you have already registered as a supplier in Ariba then
For guidance on exploring business opportunities in NTU through Ariba Discovery site go to Slide 6
For granting relevant access to existing users create new users in your network account see Slide 29
onwards
If you are receiving sourcing participation invitations from NTU ensure that the receiving email account
belongs to a user in your supplier account
5
Registration Routes
New Supplier (non-Ariba user) receiving invitation emails from NTU for sourcing participation
Registration Process
Sourcing Invitation Process - When an existing supplier contact (non-Ariba user) is invited to a Sourcing event hosted by NTU
in the NTU Ariba system the invitation is sent to the supplier contact (supplier user) when the sourcing event is published The
supplier uses this email to registerlogin to Ariba account
Proceed to Slides 11-22 27 and 28 for details
NTU sends
sourcing invite
to new supplier
Invite email
sent to supplier
Supplier uses
new credentials
to login
Supplier clicks on
link to register
and submits details
Ariba supplier
account created with
Commerce Cloud
access
6
Registration Routes
Exploring business opportunities in NTU through Ariba Discovery site
Registration Process
Registration through Ariba Discovery ndash When accessing an open ITTITQ Sourcing event from NTU (through NTU website or
directly through accessing Ariba discovery) and the supplier intends to participate in the event then the supplier is prompted
by Ariba discovery site to Registerlogin to the Ariba Discovery account or preferred existing Ariba Network account
NOTE
Suppliers can choose to use their administrator account to access Ariba Discovery site or can also choose to create additional
users in the supplier accounts and give them relevant lsquoAriba Discoveryrsquo roles for them to access and explore the discovery
content
Supplier finds
opportunities on
NTU Website
Supplier gets
redirected to
Discovery posting
for the event
Supplier clicks on
ldquoRespond to Postingrdquo
then selects
ldquoRegister Nowrdquo
Supplier fills
details and
clicks ldquoSubmitrdquo
Ariba supplier
account created
with Discovery
access
7
Supplier Administration
1 Supplier Registration through Ariba Discovery
2 Enabling User Access
Supplier Registration through Ariba Discovery
9
Points to Take Note
If you have never participated in a tender with Nanyang Technological University (NTU) before on Ariba you
will have to follow the following User Guide steps to participate in a tender
If you have participated in a tender with NTU before on Ariba you may move on to the lsquoEvent Publishrsquo section
10
Registering Through Discovery
Once you have been taken to the Ariba Discovery Homepage follow the below steps to register for participation
1 Click on lsquoIrsquom Sellingrsquo on top part of the screen
2 Then proceed to click on lsquoLeadsrsquo this will direct you to the page where you can find all the leads on Ariba Discovery
3 Search for the opportunity you offered by NTU that you wish to participate in
4 Under lsquoSearch Resultsrsquo click on the opportunity that you were looking for Should you struggle to find the correct posting
you can also sort the results to narrow down your search
1
2
3
4
11
Registering Through Discovery
5 Note as you can see this is a public sector posting so you can respond for free
6 Once yoursquove arrived at the opportunity page click on lsquoRespond to Postingrsquo and a pop up will appear
7 If you are a new supplier to Ariba Network On the pop up screen click on lsquoRegister Nowrsquo
8 If you are an already registered supplier in Ariba Network on the pop up screen enter you Ariba Network login details
and then proceed to Slide 18
5
6
7
12
Registering Through Discovery
8 Once you have been redirected to the register page click on lsquoRegister as Supplierrsquo
8
13
Registering Through Discovery
9 After click on lsquoRegister as Supplierrsquo you will have to fill in your particular business details Fill in the sections called Company
Information User Account Information Tell Us More About Your Business (to find the latter of these 2 scroll down the page
of your web browser)
10Once done tick the terms amp condition boxes at the end of the page scroll up and click on lsquoRegisterrsquo
Note that if you decided at this point to use an existing light Ariba network account instead of registering a new Discovery
account you may choose to do so by login on the right panel
9
10
14
Registering Through Discovery
11After registering your account you will receive an email to register email address asking you to verify your email
12 If within a certain amount of time you still have not received the email click on lsquoResendrsquo
11
12
15
Registering Through Discovery
The confirmation email will look like the one shown in the screen shot
13 If you are struggling to find the email in your inbox try searching with this subject line
14Once you have found the email click on the following link to activate and confirm your email address
13
14
16
Registering Through Discovery
15Once you have clicked on the link the email you will directed to the below page where you see your registered email
address and username
16Click on lsquoGo to my Company Profilersquo to proceed
16
15
17
Registering Through Discovery
17Once you have been redirected you will arrive on the below page here you can fill on some of your lsquoBasicrsquo Company
Information such as Website etc
18 Import on to note on this page is the lsquoNetworkIDrsquo please take note of this number and keep it handy as this is the unique
identifier for your organization for Ariba Sourcing
19Once you are done click on lsquoSaversquo to continue
18
19
17
18
Registering Through Discovery
20Once yoursquove clicked on the lsquoSaversquo from the previous page you will be redirected to the home page Click on the menu tab
(shaped like 9 stacked cubes) to view the dropdown menu
21Under the dropdown menu click on lsquoProposalsrsquo to view Tenders
20
21
19
Registering Through Discovery
22A pop up will appear with the title lsquoWelcome to Ariba Sourcingrsquo click on lsquoStart Usingrsquo to continue
22
20
Registering Through Discovery
23After clicking on lsquoStart Usingrsquo you will be redirected to the below page Click on lsquoComplete Required Profile Informationrsquo to
continue
23
21
Registering Through Discovery
24Once you have been redirected fill in the lsquoQuestionnairersquo that will pop up
25Click on lsquoSubmitrsquo once done
24
25
22
Registering Through Discovery
26Once you have clicked on lsquoSubmitrsquo you will see a timestamp of when your changes were updated so you can be sure that
your latest details are reflected
27Once done click on the lsquoXrsquo in the top right corner to exit the questionnaire
a If you reached this step from an invitation from NTU please proceed to slide 27 Else proceed to the next slide
27
26
23
Registering Through Discovery
28Your profile has now been sent to Nanyang Technological University to approve Upon approval you will be notified and
can start participating in Tenders
28
24
Points to Take Note
Once you have completed the previous steps you will have to wait for NTU to approve your profile before you
can participate in the tender This can take between 1 working day
Once NTU have approved your profile which you will receive an confirmation email you may then follow the
following steps to participate in the tender
25
Registering Through Discovery
The confirmation email will look like the one shown in the screen shot
1 Once NTU have approved your profile (this could take between 1 working day) you will receive an email like the one
below Click on the lsquoClick Herersquo hyperlink to continue
1
26
Registering Through Discovery
2 You will be redirected to the lsquoSupplier Sourcing Portalrsquo use your newly registeredpreferred existing account details to login
2
27
Registering Through Discovery
3 Once you login click on the menu tab (shaped like 9 stacked cubes) and choose Go to my [PROPOSALS] you will then
be able to find on your dashboard the event you previously found in discovery or the other events that you are currently
invited by NTU Click on the relevant event to continue
3
28
Registering Through Discovery
4 You will be redirected to the event page On the event page click on lsquoIntend to Participatersquo to participate in the tender
5 If you want to know more about responding to a sourcing event please proceed to slide 53
4
29
Setting Up Admin Account Access
Enabling relevant access to existing users create new users in your network account
Once a supplier has registered via any of the previously mentioned registration procedures an admin account
is created for the supplier organization by default with specific access given as per the registration procedure
used
Other accesses can be enabled for this admin account by following the steps shown in the upcoming pages
30
Enabling User Access
Enabling relevant access to existing users create new users in your network account
1 Go to the supplier login page and login to your Ariba account
1
31
Enabling User Access
2 Click on the small arrow next to Company Settings to access the dropdown menu
2
32
3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option
Enabling User Access
3
33
In the Account Settings page that opens
4 Select the checkbox next to the admin user ID as shown
5 Click ldquoEditrdquo to proceed to enable other accesses
5
Enabling User Access
4
34
You will be navigated to an Edit User page here
6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable
7 Once done click ldquoSaverdquo to successfully update your user accesses
7
Enabling User Access
6
35
Upon returning to the Account Settings page
8 Click on ldquoSaverdquo to finally update all changes
Enabling User Access
8
36
9 This message will appear to confirm all your updates have been saved successfully
Enabling User Access
9
37
References from SAP Ariba
If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here
to go to SAP Ariba FAQ
The suppliers can create new users for their supplier organization as per the steps specified in the video that
can be accessed by the link below
For further queries and clarifications click here to go to Forum FAQ section
38
S2C ndash Sourcing to Contract
39
Sourcing Process Map for Suppliers
Nov 2013 ARIBA Inc All rights reserved
Supplier clarifies
and submits
response to NTU
sourcing event
(No clarification
after event closure)
NTU evaluates
and conducts
clarification
sessions with
suppliers if
necessary
Sourcing event creation and
publishing by NTU
Supplier elects to
respond to event Supplier registers and
creates Ariba Account
in order to respond (if
required)
NTU formally
awards sourcing
event to
successfully
contracted supplier
via Ariba Sourcing
solution
NTU and
Supplier
complete and
sign agreed
contract
document where
applicable NTU Action
Supplier Action
40
Source-to-Contract (NTU Tender)
1 Event Publish
2 Respond
3 Award amp Contract
1 Event Publish
42
Searching for business opportunity on NTU Procurement Website
1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on
Descriptions Document No Categories andor PublishClose dates
2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the
Document No for details
1
2
43
Searching for business opportunity on NTU Procurement Website
If you click on the Document No you will be navigated to this page to see further details on the tender
3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender
3
44
Responding to a business opportunity Posting on Ariba Discovery
Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting
4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo
4
9
45
Responding to a business opportunity Posting on Ariba Discovery
Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network
5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)
NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new
account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos
Ariba admin if you are unsure
5
2 Respond
47
Before You Beginhellip
Things to keep in mind
NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal
In the case where you are directed to the expression of interestrsquo page
You will need to follow Steps 1 to 7
In the case where you are directed to the sourcing portal
you may refer to the instructions from step 8 onwards
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on
the published tender
48
Nanyang Technological University
Responding to a business opportunity Posting on Ariba Discovery
Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7
1 Here you have to fill in your contact details
2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you
would like to receive the invitation)
1
2
49
Responding to a business opportunity Posting on Ariba Discovery
3 Click lsquoAttach Filersquo to submit any supporting document(s)
4 Click lsquoReview and Submitrsquo to continue
4
Nanyang Technological University
3
50
Responding to a business opportunity Posting on Ariba Discovery
5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender
5
Nanyang Technological University
51
Invitation to participate
Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event
6 Click on the lsquoClick Herersquo hyperlink below to access the event
6
52
Responding to an Event
After having clicked the hyperlink in the email you will navigated to this page
7 Login using your registered Ariba account created for NTU
7
53
Responding to an Event
Now you have arrived at the event posting on the sourcing portal
8 Click on lsquoIntend to Participatersquo to continue
9 If you want to decline you can click on lsquoDecline to Participatersquo
NOTE Should you change your mind provided its within the publication period you may still participate by returning to
the event page and click lsquoIntend to Respondrsquo
8 9
54
Responding to an Event
You will now arrive at the ldquoSelect Lotsrdquo page
10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking
the box for [use different currencies for different lots] Note Once selected currency cannot be amended
11Select the Lots you intend to bid for
12Click ldquoSubmit Selected Lotsrdquo to proceed
10
11
12
55
Responding to an Event
Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below
13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids
14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications
and Evaluation Criteriardquo
13
14
56
Responding to an Event
You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below
15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items
(Refer to next page for more information on alternative pricing)
16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo
icon (highlighted in a yellow box below)
15
16
57
Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid
For example the buyer may want to offer two or three other proposals
There are three types of alternative bids
Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create
Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby
eliminating the need for re-negotiation at a new quantity
Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price
accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative
responses
58
Responding to an Event
17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids
NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif
rtf ps csv docx png pptx ppsx dotx potx sldx xltx
17
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
5
Registration Routes
New Supplier (non-Ariba user) receiving invitation emails from NTU for sourcing participation
Registration Process
Sourcing Invitation Process - When an existing supplier contact (non-Ariba user) is invited to a Sourcing event hosted by NTU
in the NTU Ariba system the invitation is sent to the supplier contact (supplier user) when the sourcing event is published The
supplier uses this email to registerlogin to Ariba account
Proceed to Slides 11-22 27 and 28 for details
NTU sends
sourcing invite
to new supplier
Invite email
sent to supplier
Supplier uses
new credentials
to login
Supplier clicks on
link to register
and submits details
Ariba supplier
account created with
Commerce Cloud
access
6
Registration Routes
Exploring business opportunities in NTU through Ariba Discovery site
Registration Process
Registration through Ariba Discovery ndash When accessing an open ITTITQ Sourcing event from NTU (through NTU website or
directly through accessing Ariba discovery) and the supplier intends to participate in the event then the supplier is prompted
by Ariba discovery site to Registerlogin to the Ariba Discovery account or preferred existing Ariba Network account
NOTE
Suppliers can choose to use their administrator account to access Ariba Discovery site or can also choose to create additional
users in the supplier accounts and give them relevant lsquoAriba Discoveryrsquo roles for them to access and explore the discovery
content
Supplier finds
opportunities on
NTU Website
Supplier gets
redirected to
Discovery posting
for the event
Supplier clicks on
ldquoRespond to Postingrdquo
then selects
ldquoRegister Nowrdquo
Supplier fills
details and
clicks ldquoSubmitrdquo
Ariba supplier
account created
with Discovery
access
7
Supplier Administration
1 Supplier Registration through Ariba Discovery
2 Enabling User Access
Supplier Registration through Ariba Discovery
9
Points to Take Note
If you have never participated in a tender with Nanyang Technological University (NTU) before on Ariba you
will have to follow the following User Guide steps to participate in a tender
If you have participated in a tender with NTU before on Ariba you may move on to the lsquoEvent Publishrsquo section
10
Registering Through Discovery
Once you have been taken to the Ariba Discovery Homepage follow the below steps to register for participation
1 Click on lsquoIrsquom Sellingrsquo on top part of the screen
2 Then proceed to click on lsquoLeadsrsquo this will direct you to the page where you can find all the leads on Ariba Discovery
3 Search for the opportunity you offered by NTU that you wish to participate in
4 Under lsquoSearch Resultsrsquo click on the opportunity that you were looking for Should you struggle to find the correct posting
you can also sort the results to narrow down your search
1
2
3
4
11
Registering Through Discovery
5 Note as you can see this is a public sector posting so you can respond for free
6 Once yoursquove arrived at the opportunity page click on lsquoRespond to Postingrsquo and a pop up will appear
7 If you are a new supplier to Ariba Network On the pop up screen click on lsquoRegister Nowrsquo
8 If you are an already registered supplier in Ariba Network on the pop up screen enter you Ariba Network login details
and then proceed to Slide 18
5
6
7
12
Registering Through Discovery
8 Once you have been redirected to the register page click on lsquoRegister as Supplierrsquo
8
13
Registering Through Discovery
9 After click on lsquoRegister as Supplierrsquo you will have to fill in your particular business details Fill in the sections called Company
Information User Account Information Tell Us More About Your Business (to find the latter of these 2 scroll down the page
of your web browser)
10Once done tick the terms amp condition boxes at the end of the page scroll up and click on lsquoRegisterrsquo
Note that if you decided at this point to use an existing light Ariba network account instead of registering a new Discovery
account you may choose to do so by login on the right panel
9
10
14
Registering Through Discovery
11After registering your account you will receive an email to register email address asking you to verify your email
12 If within a certain amount of time you still have not received the email click on lsquoResendrsquo
11
12
15
Registering Through Discovery
The confirmation email will look like the one shown in the screen shot
13 If you are struggling to find the email in your inbox try searching with this subject line
14Once you have found the email click on the following link to activate and confirm your email address
13
14
16
Registering Through Discovery
15Once you have clicked on the link the email you will directed to the below page where you see your registered email
address and username
16Click on lsquoGo to my Company Profilersquo to proceed
16
15
17
Registering Through Discovery
17Once you have been redirected you will arrive on the below page here you can fill on some of your lsquoBasicrsquo Company
Information such as Website etc
18 Import on to note on this page is the lsquoNetworkIDrsquo please take note of this number and keep it handy as this is the unique
identifier for your organization for Ariba Sourcing
19Once you are done click on lsquoSaversquo to continue
18
19
17
18
Registering Through Discovery
20Once yoursquove clicked on the lsquoSaversquo from the previous page you will be redirected to the home page Click on the menu tab
(shaped like 9 stacked cubes) to view the dropdown menu
21Under the dropdown menu click on lsquoProposalsrsquo to view Tenders
20
21
19
Registering Through Discovery
22A pop up will appear with the title lsquoWelcome to Ariba Sourcingrsquo click on lsquoStart Usingrsquo to continue
22
20
Registering Through Discovery
23After clicking on lsquoStart Usingrsquo you will be redirected to the below page Click on lsquoComplete Required Profile Informationrsquo to
continue
23
21
Registering Through Discovery
24Once you have been redirected fill in the lsquoQuestionnairersquo that will pop up
25Click on lsquoSubmitrsquo once done
24
25
22
Registering Through Discovery
26Once you have clicked on lsquoSubmitrsquo you will see a timestamp of when your changes were updated so you can be sure that
your latest details are reflected
27Once done click on the lsquoXrsquo in the top right corner to exit the questionnaire
a If you reached this step from an invitation from NTU please proceed to slide 27 Else proceed to the next slide
27
26
23
Registering Through Discovery
28Your profile has now been sent to Nanyang Technological University to approve Upon approval you will be notified and
can start participating in Tenders
28
24
Points to Take Note
Once you have completed the previous steps you will have to wait for NTU to approve your profile before you
can participate in the tender This can take between 1 working day
Once NTU have approved your profile which you will receive an confirmation email you may then follow the
following steps to participate in the tender
25
Registering Through Discovery
The confirmation email will look like the one shown in the screen shot
1 Once NTU have approved your profile (this could take between 1 working day) you will receive an email like the one
below Click on the lsquoClick Herersquo hyperlink to continue
1
26
Registering Through Discovery
2 You will be redirected to the lsquoSupplier Sourcing Portalrsquo use your newly registeredpreferred existing account details to login
2
27
Registering Through Discovery
3 Once you login click on the menu tab (shaped like 9 stacked cubes) and choose Go to my [PROPOSALS] you will then
be able to find on your dashboard the event you previously found in discovery or the other events that you are currently
invited by NTU Click on the relevant event to continue
3
28
Registering Through Discovery
4 You will be redirected to the event page On the event page click on lsquoIntend to Participatersquo to participate in the tender
5 If you want to know more about responding to a sourcing event please proceed to slide 53
4
29
Setting Up Admin Account Access
Enabling relevant access to existing users create new users in your network account
Once a supplier has registered via any of the previously mentioned registration procedures an admin account
is created for the supplier organization by default with specific access given as per the registration procedure
used
Other accesses can be enabled for this admin account by following the steps shown in the upcoming pages
30
Enabling User Access
Enabling relevant access to existing users create new users in your network account
1 Go to the supplier login page and login to your Ariba account
1
31
Enabling User Access
2 Click on the small arrow next to Company Settings to access the dropdown menu
2
32
3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option
Enabling User Access
3
33
In the Account Settings page that opens
4 Select the checkbox next to the admin user ID as shown
5 Click ldquoEditrdquo to proceed to enable other accesses
5
Enabling User Access
4
34
You will be navigated to an Edit User page here
6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable
7 Once done click ldquoSaverdquo to successfully update your user accesses
7
Enabling User Access
6
35
Upon returning to the Account Settings page
8 Click on ldquoSaverdquo to finally update all changes
Enabling User Access
8
36
9 This message will appear to confirm all your updates have been saved successfully
Enabling User Access
9
37
References from SAP Ariba
If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here
to go to SAP Ariba FAQ
The suppliers can create new users for their supplier organization as per the steps specified in the video that
can be accessed by the link below
For further queries and clarifications click here to go to Forum FAQ section
38
S2C ndash Sourcing to Contract
39
Sourcing Process Map for Suppliers
Nov 2013 ARIBA Inc All rights reserved
Supplier clarifies
and submits
response to NTU
sourcing event
(No clarification
after event closure)
NTU evaluates
and conducts
clarification
sessions with
suppliers if
necessary
Sourcing event creation and
publishing by NTU
Supplier elects to
respond to event Supplier registers and
creates Ariba Account
in order to respond (if
required)
NTU formally
awards sourcing
event to
successfully
contracted supplier
via Ariba Sourcing
solution
NTU and
Supplier
complete and
sign agreed
contract
document where
applicable NTU Action
Supplier Action
40
Source-to-Contract (NTU Tender)
1 Event Publish
2 Respond
3 Award amp Contract
1 Event Publish
42
Searching for business opportunity on NTU Procurement Website
1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on
Descriptions Document No Categories andor PublishClose dates
2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the
Document No for details
1
2
43
Searching for business opportunity on NTU Procurement Website
If you click on the Document No you will be navigated to this page to see further details on the tender
3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender
3
44
Responding to a business opportunity Posting on Ariba Discovery
Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting
4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo
4
9
45
Responding to a business opportunity Posting on Ariba Discovery
Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network
5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)
NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new
account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos
Ariba admin if you are unsure
5
2 Respond
47
Before You Beginhellip
Things to keep in mind
NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal
In the case where you are directed to the expression of interestrsquo page
You will need to follow Steps 1 to 7
In the case where you are directed to the sourcing portal
you may refer to the instructions from step 8 onwards
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on
the published tender
48
Nanyang Technological University
Responding to a business opportunity Posting on Ariba Discovery
Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7
1 Here you have to fill in your contact details
2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you
would like to receive the invitation)
1
2
49
Responding to a business opportunity Posting on Ariba Discovery
3 Click lsquoAttach Filersquo to submit any supporting document(s)
4 Click lsquoReview and Submitrsquo to continue
4
Nanyang Technological University
3
50
Responding to a business opportunity Posting on Ariba Discovery
5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender
5
Nanyang Technological University
51
Invitation to participate
Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event
6 Click on the lsquoClick Herersquo hyperlink below to access the event
6
52
Responding to an Event
After having clicked the hyperlink in the email you will navigated to this page
7 Login using your registered Ariba account created for NTU
7
53
Responding to an Event
Now you have arrived at the event posting on the sourcing portal
8 Click on lsquoIntend to Participatersquo to continue
9 If you want to decline you can click on lsquoDecline to Participatersquo
NOTE Should you change your mind provided its within the publication period you may still participate by returning to
the event page and click lsquoIntend to Respondrsquo
8 9
54
Responding to an Event
You will now arrive at the ldquoSelect Lotsrdquo page
10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking
the box for [use different currencies for different lots] Note Once selected currency cannot be amended
11Select the Lots you intend to bid for
12Click ldquoSubmit Selected Lotsrdquo to proceed
10
11
12
55
Responding to an Event
Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below
13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids
14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications
and Evaluation Criteriardquo
13
14
56
Responding to an Event
You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below
15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items
(Refer to next page for more information on alternative pricing)
16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo
icon (highlighted in a yellow box below)
15
16
57
Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid
For example the buyer may want to offer two or three other proposals
There are three types of alternative bids
Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create
Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby
eliminating the need for re-negotiation at a new quantity
Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price
accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative
responses
58
Responding to an Event
17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids
NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif
rtf ps csv docx png pptx ppsx dotx potx sldx xltx
17
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
6
Registration Routes
Exploring business opportunities in NTU through Ariba Discovery site
Registration Process
Registration through Ariba Discovery ndash When accessing an open ITTITQ Sourcing event from NTU (through NTU website or
directly through accessing Ariba discovery) and the supplier intends to participate in the event then the supplier is prompted
by Ariba discovery site to Registerlogin to the Ariba Discovery account or preferred existing Ariba Network account
NOTE
Suppliers can choose to use their administrator account to access Ariba Discovery site or can also choose to create additional
users in the supplier accounts and give them relevant lsquoAriba Discoveryrsquo roles for them to access and explore the discovery
content
Supplier finds
opportunities on
NTU Website
Supplier gets
redirected to
Discovery posting
for the event
Supplier clicks on
ldquoRespond to Postingrdquo
then selects
ldquoRegister Nowrdquo
Supplier fills
details and
clicks ldquoSubmitrdquo
Ariba supplier
account created
with Discovery
access
7
Supplier Administration
1 Supplier Registration through Ariba Discovery
2 Enabling User Access
Supplier Registration through Ariba Discovery
9
Points to Take Note
If you have never participated in a tender with Nanyang Technological University (NTU) before on Ariba you
will have to follow the following User Guide steps to participate in a tender
If you have participated in a tender with NTU before on Ariba you may move on to the lsquoEvent Publishrsquo section
10
Registering Through Discovery
Once you have been taken to the Ariba Discovery Homepage follow the below steps to register for participation
1 Click on lsquoIrsquom Sellingrsquo on top part of the screen
2 Then proceed to click on lsquoLeadsrsquo this will direct you to the page where you can find all the leads on Ariba Discovery
3 Search for the opportunity you offered by NTU that you wish to participate in
4 Under lsquoSearch Resultsrsquo click on the opportunity that you were looking for Should you struggle to find the correct posting
you can also sort the results to narrow down your search
1
2
3
4
11
Registering Through Discovery
5 Note as you can see this is a public sector posting so you can respond for free
6 Once yoursquove arrived at the opportunity page click on lsquoRespond to Postingrsquo and a pop up will appear
7 If you are a new supplier to Ariba Network On the pop up screen click on lsquoRegister Nowrsquo
8 If you are an already registered supplier in Ariba Network on the pop up screen enter you Ariba Network login details
and then proceed to Slide 18
5
6
7
12
Registering Through Discovery
8 Once you have been redirected to the register page click on lsquoRegister as Supplierrsquo
8
13
Registering Through Discovery
9 After click on lsquoRegister as Supplierrsquo you will have to fill in your particular business details Fill in the sections called Company
Information User Account Information Tell Us More About Your Business (to find the latter of these 2 scroll down the page
of your web browser)
10Once done tick the terms amp condition boxes at the end of the page scroll up and click on lsquoRegisterrsquo
Note that if you decided at this point to use an existing light Ariba network account instead of registering a new Discovery
account you may choose to do so by login on the right panel
9
10
14
Registering Through Discovery
11After registering your account you will receive an email to register email address asking you to verify your email
12 If within a certain amount of time you still have not received the email click on lsquoResendrsquo
11
12
15
Registering Through Discovery
The confirmation email will look like the one shown in the screen shot
13 If you are struggling to find the email in your inbox try searching with this subject line
14Once you have found the email click on the following link to activate and confirm your email address
13
14
16
Registering Through Discovery
15Once you have clicked on the link the email you will directed to the below page where you see your registered email
address and username
16Click on lsquoGo to my Company Profilersquo to proceed
16
15
17
Registering Through Discovery
17Once you have been redirected you will arrive on the below page here you can fill on some of your lsquoBasicrsquo Company
Information such as Website etc
18 Import on to note on this page is the lsquoNetworkIDrsquo please take note of this number and keep it handy as this is the unique
identifier for your organization for Ariba Sourcing
19Once you are done click on lsquoSaversquo to continue
18
19
17
18
Registering Through Discovery
20Once yoursquove clicked on the lsquoSaversquo from the previous page you will be redirected to the home page Click on the menu tab
(shaped like 9 stacked cubes) to view the dropdown menu
21Under the dropdown menu click on lsquoProposalsrsquo to view Tenders
20
21
19
Registering Through Discovery
22A pop up will appear with the title lsquoWelcome to Ariba Sourcingrsquo click on lsquoStart Usingrsquo to continue
22
20
Registering Through Discovery
23After clicking on lsquoStart Usingrsquo you will be redirected to the below page Click on lsquoComplete Required Profile Informationrsquo to
continue
23
21
Registering Through Discovery
24Once you have been redirected fill in the lsquoQuestionnairersquo that will pop up
25Click on lsquoSubmitrsquo once done
24
25
22
Registering Through Discovery
26Once you have clicked on lsquoSubmitrsquo you will see a timestamp of when your changes were updated so you can be sure that
your latest details are reflected
27Once done click on the lsquoXrsquo in the top right corner to exit the questionnaire
a If you reached this step from an invitation from NTU please proceed to slide 27 Else proceed to the next slide
27
26
23
Registering Through Discovery
28Your profile has now been sent to Nanyang Technological University to approve Upon approval you will be notified and
can start participating in Tenders
28
24
Points to Take Note
Once you have completed the previous steps you will have to wait for NTU to approve your profile before you
can participate in the tender This can take between 1 working day
Once NTU have approved your profile which you will receive an confirmation email you may then follow the
following steps to participate in the tender
25
Registering Through Discovery
The confirmation email will look like the one shown in the screen shot
1 Once NTU have approved your profile (this could take between 1 working day) you will receive an email like the one
below Click on the lsquoClick Herersquo hyperlink to continue
1
26
Registering Through Discovery
2 You will be redirected to the lsquoSupplier Sourcing Portalrsquo use your newly registeredpreferred existing account details to login
2
27
Registering Through Discovery
3 Once you login click on the menu tab (shaped like 9 stacked cubes) and choose Go to my [PROPOSALS] you will then
be able to find on your dashboard the event you previously found in discovery or the other events that you are currently
invited by NTU Click on the relevant event to continue
3
28
Registering Through Discovery
4 You will be redirected to the event page On the event page click on lsquoIntend to Participatersquo to participate in the tender
5 If you want to know more about responding to a sourcing event please proceed to slide 53
4
29
Setting Up Admin Account Access
Enabling relevant access to existing users create new users in your network account
Once a supplier has registered via any of the previously mentioned registration procedures an admin account
is created for the supplier organization by default with specific access given as per the registration procedure
used
Other accesses can be enabled for this admin account by following the steps shown in the upcoming pages
30
Enabling User Access
Enabling relevant access to existing users create new users in your network account
1 Go to the supplier login page and login to your Ariba account
1
31
Enabling User Access
2 Click on the small arrow next to Company Settings to access the dropdown menu
2
32
3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option
Enabling User Access
3
33
In the Account Settings page that opens
4 Select the checkbox next to the admin user ID as shown
5 Click ldquoEditrdquo to proceed to enable other accesses
5
Enabling User Access
4
34
You will be navigated to an Edit User page here
6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable
7 Once done click ldquoSaverdquo to successfully update your user accesses
7
Enabling User Access
6
35
Upon returning to the Account Settings page
8 Click on ldquoSaverdquo to finally update all changes
Enabling User Access
8
36
9 This message will appear to confirm all your updates have been saved successfully
Enabling User Access
9
37
References from SAP Ariba
If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here
to go to SAP Ariba FAQ
The suppliers can create new users for their supplier organization as per the steps specified in the video that
can be accessed by the link below
For further queries and clarifications click here to go to Forum FAQ section
38
S2C ndash Sourcing to Contract
39
Sourcing Process Map for Suppliers
Nov 2013 ARIBA Inc All rights reserved
Supplier clarifies
and submits
response to NTU
sourcing event
(No clarification
after event closure)
NTU evaluates
and conducts
clarification
sessions with
suppliers if
necessary
Sourcing event creation and
publishing by NTU
Supplier elects to
respond to event Supplier registers and
creates Ariba Account
in order to respond (if
required)
NTU formally
awards sourcing
event to
successfully
contracted supplier
via Ariba Sourcing
solution
NTU and
Supplier
complete and
sign agreed
contract
document where
applicable NTU Action
Supplier Action
40
Source-to-Contract (NTU Tender)
1 Event Publish
2 Respond
3 Award amp Contract
1 Event Publish
42
Searching for business opportunity on NTU Procurement Website
1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on
Descriptions Document No Categories andor PublishClose dates
2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the
Document No for details
1
2
43
Searching for business opportunity on NTU Procurement Website
If you click on the Document No you will be navigated to this page to see further details on the tender
3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender
3
44
Responding to a business opportunity Posting on Ariba Discovery
Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting
4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo
4
9
45
Responding to a business opportunity Posting on Ariba Discovery
Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network
5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)
NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new
account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos
Ariba admin if you are unsure
5
2 Respond
47
Before You Beginhellip
Things to keep in mind
NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal
In the case where you are directed to the expression of interestrsquo page
You will need to follow Steps 1 to 7
In the case where you are directed to the sourcing portal
you may refer to the instructions from step 8 onwards
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on
the published tender
48
Nanyang Technological University
Responding to a business opportunity Posting on Ariba Discovery
Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7
1 Here you have to fill in your contact details
2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you
would like to receive the invitation)
1
2
49
Responding to a business opportunity Posting on Ariba Discovery
3 Click lsquoAttach Filersquo to submit any supporting document(s)
4 Click lsquoReview and Submitrsquo to continue
4
Nanyang Technological University
3
50
Responding to a business opportunity Posting on Ariba Discovery
5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender
5
Nanyang Technological University
51
Invitation to participate
Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event
6 Click on the lsquoClick Herersquo hyperlink below to access the event
6
52
Responding to an Event
After having clicked the hyperlink in the email you will navigated to this page
7 Login using your registered Ariba account created for NTU
7
53
Responding to an Event
Now you have arrived at the event posting on the sourcing portal
8 Click on lsquoIntend to Participatersquo to continue
9 If you want to decline you can click on lsquoDecline to Participatersquo
NOTE Should you change your mind provided its within the publication period you may still participate by returning to
the event page and click lsquoIntend to Respondrsquo
8 9
54
Responding to an Event
You will now arrive at the ldquoSelect Lotsrdquo page
10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking
the box for [use different currencies for different lots] Note Once selected currency cannot be amended
11Select the Lots you intend to bid for
12Click ldquoSubmit Selected Lotsrdquo to proceed
10
11
12
55
Responding to an Event
Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below
13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids
14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications
and Evaluation Criteriardquo
13
14
56
Responding to an Event
You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below
15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items
(Refer to next page for more information on alternative pricing)
16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo
icon (highlighted in a yellow box below)
15
16
57
Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid
For example the buyer may want to offer two or three other proposals
There are three types of alternative bids
Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create
Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby
eliminating the need for re-negotiation at a new quantity
Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price
accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative
responses
58
Responding to an Event
17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids
NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif
rtf ps csv docx png pptx ppsx dotx potx sldx xltx
17
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
7
Supplier Administration
1 Supplier Registration through Ariba Discovery
2 Enabling User Access
Supplier Registration through Ariba Discovery
9
Points to Take Note
If you have never participated in a tender with Nanyang Technological University (NTU) before on Ariba you
will have to follow the following User Guide steps to participate in a tender
If you have participated in a tender with NTU before on Ariba you may move on to the lsquoEvent Publishrsquo section
10
Registering Through Discovery
Once you have been taken to the Ariba Discovery Homepage follow the below steps to register for participation
1 Click on lsquoIrsquom Sellingrsquo on top part of the screen
2 Then proceed to click on lsquoLeadsrsquo this will direct you to the page where you can find all the leads on Ariba Discovery
3 Search for the opportunity you offered by NTU that you wish to participate in
4 Under lsquoSearch Resultsrsquo click on the opportunity that you were looking for Should you struggle to find the correct posting
you can also sort the results to narrow down your search
1
2
3
4
11
Registering Through Discovery
5 Note as you can see this is a public sector posting so you can respond for free
6 Once yoursquove arrived at the opportunity page click on lsquoRespond to Postingrsquo and a pop up will appear
7 If you are a new supplier to Ariba Network On the pop up screen click on lsquoRegister Nowrsquo
8 If you are an already registered supplier in Ariba Network on the pop up screen enter you Ariba Network login details
and then proceed to Slide 18
5
6
7
12
Registering Through Discovery
8 Once you have been redirected to the register page click on lsquoRegister as Supplierrsquo
8
13
Registering Through Discovery
9 After click on lsquoRegister as Supplierrsquo you will have to fill in your particular business details Fill in the sections called Company
Information User Account Information Tell Us More About Your Business (to find the latter of these 2 scroll down the page
of your web browser)
10Once done tick the terms amp condition boxes at the end of the page scroll up and click on lsquoRegisterrsquo
Note that if you decided at this point to use an existing light Ariba network account instead of registering a new Discovery
account you may choose to do so by login on the right panel
9
10
14
Registering Through Discovery
11After registering your account you will receive an email to register email address asking you to verify your email
12 If within a certain amount of time you still have not received the email click on lsquoResendrsquo
11
12
15
Registering Through Discovery
The confirmation email will look like the one shown in the screen shot
13 If you are struggling to find the email in your inbox try searching with this subject line
14Once you have found the email click on the following link to activate and confirm your email address
13
14
16
Registering Through Discovery
15Once you have clicked on the link the email you will directed to the below page where you see your registered email
address and username
16Click on lsquoGo to my Company Profilersquo to proceed
16
15
17
Registering Through Discovery
17Once you have been redirected you will arrive on the below page here you can fill on some of your lsquoBasicrsquo Company
Information such as Website etc
18 Import on to note on this page is the lsquoNetworkIDrsquo please take note of this number and keep it handy as this is the unique
identifier for your organization for Ariba Sourcing
19Once you are done click on lsquoSaversquo to continue
18
19
17
18
Registering Through Discovery
20Once yoursquove clicked on the lsquoSaversquo from the previous page you will be redirected to the home page Click on the menu tab
(shaped like 9 stacked cubes) to view the dropdown menu
21Under the dropdown menu click on lsquoProposalsrsquo to view Tenders
20
21
19
Registering Through Discovery
22A pop up will appear with the title lsquoWelcome to Ariba Sourcingrsquo click on lsquoStart Usingrsquo to continue
22
20
Registering Through Discovery
23After clicking on lsquoStart Usingrsquo you will be redirected to the below page Click on lsquoComplete Required Profile Informationrsquo to
continue
23
21
Registering Through Discovery
24Once you have been redirected fill in the lsquoQuestionnairersquo that will pop up
25Click on lsquoSubmitrsquo once done
24
25
22
Registering Through Discovery
26Once you have clicked on lsquoSubmitrsquo you will see a timestamp of when your changes were updated so you can be sure that
your latest details are reflected
27Once done click on the lsquoXrsquo in the top right corner to exit the questionnaire
a If you reached this step from an invitation from NTU please proceed to slide 27 Else proceed to the next slide
27
26
23
Registering Through Discovery
28Your profile has now been sent to Nanyang Technological University to approve Upon approval you will be notified and
can start participating in Tenders
28
24
Points to Take Note
Once you have completed the previous steps you will have to wait for NTU to approve your profile before you
can participate in the tender This can take between 1 working day
Once NTU have approved your profile which you will receive an confirmation email you may then follow the
following steps to participate in the tender
25
Registering Through Discovery
The confirmation email will look like the one shown in the screen shot
1 Once NTU have approved your profile (this could take between 1 working day) you will receive an email like the one
below Click on the lsquoClick Herersquo hyperlink to continue
1
26
Registering Through Discovery
2 You will be redirected to the lsquoSupplier Sourcing Portalrsquo use your newly registeredpreferred existing account details to login
2
27
Registering Through Discovery
3 Once you login click on the menu tab (shaped like 9 stacked cubes) and choose Go to my [PROPOSALS] you will then
be able to find on your dashboard the event you previously found in discovery or the other events that you are currently
invited by NTU Click on the relevant event to continue
3
28
Registering Through Discovery
4 You will be redirected to the event page On the event page click on lsquoIntend to Participatersquo to participate in the tender
5 If you want to know more about responding to a sourcing event please proceed to slide 53
4
29
Setting Up Admin Account Access
Enabling relevant access to existing users create new users in your network account
Once a supplier has registered via any of the previously mentioned registration procedures an admin account
is created for the supplier organization by default with specific access given as per the registration procedure
used
Other accesses can be enabled for this admin account by following the steps shown in the upcoming pages
30
Enabling User Access
Enabling relevant access to existing users create new users in your network account
1 Go to the supplier login page and login to your Ariba account
1
31
Enabling User Access
2 Click on the small arrow next to Company Settings to access the dropdown menu
2
32
3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option
Enabling User Access
3
33
In the Account Settings page that opens
4 Select the checkbox next to the admin user ID as shown
5 Click ldquoEditrdquo to proceed to enable other accesses
5
Enabling User Access
4
34
You will be navigated to an Edit User page here
6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable
7 Once done click ldquoSaverdquo to successfully update your user accesses
7
Enabling User Access
6
35
Upon returning to the Account Settings page
8 Click on ldquoSaverdquo to finally update all changes
Enabling User Access
8
36
9 This message will appear to confirm all your updates have been saved successfully
Enabling User Access
9
37
References from SAP Ariba
If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here
to go to SAP Ariba FAQ
The suppliers can create new users for their supplier organization as per the steps specified in the video that
can be accessed by the link below
For further queries and clarifications click here to go to Forum FAQ section
38
S2C ndash Sourcing to Contract
39
Sourcing Process Map for Suppliers
Nov 2013 ARIBA Inc All rights reserved
Supplier clarifies
and submits
response to NTU
sourcing event
(No clarification
after event closure)
NTU evaluates
and conducts
clarification
sessions with
suppliers if
necessary
Sourcing event creation and
publishing by NTU
Supplier elects to
respond to event Supplier registers and
creates Ariba Account
in order to respond (if
required)
NTU formally
awards sourcing
event to
successfully
contracted supplier
via Ariba Sourcing
solution
NTU and
Supplier
complete and
sign agreed
contract
document where
applicable NTU Action
Supplier Action
40
Source-to-Contract (NTU Tender)
1 Event Publish
2 Respond
3 Award amp Contract
1 Event Publish
42
Searching for business opportunity on NTU Procurement Website
1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on
Descriptions Document No Categories andor PublishClose dates
2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the
Document No for details
1
2
43
Searching for business opportunity on NTU Procurement Website
If you click on the Document No you will be navigated to this page to see further details on the tender
3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender
3
44
Responding to a business opportunity Posting on Ariba Discovery
Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting
4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo
4
9
45
Responding to a business opportunity Posting on Ariba Discovery
Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network
5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)
NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new
account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos
Ariba admin if you are unsure
5
2 Respond
47
Before You Beginhellip
Things to keep in mind
NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal
In the case where you are directed to the expression of interestrsquo page
You will need to follow Steps 1 to 7
In the case where you are directed to the sourcing portal
you may refer to the instructions from step 8 onwards
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on
the published tender
48
Nanyang Technological University
Responding to a business opportunity Posting on Ariba Discovery
Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7
1 Here you have to fill in your contact details
2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you
would like to receive the invitation)
1
2
49
Responding to a business opportunity Posting on Ariba Discovery
3 Click lsquoAttach Filersquo to submit any supporting document(s)
4 Click lsquoReview and Submitrsquo to continue
4
Nanyang Technological University
3
50
Responding to a business opportunity Posting on Ariba Discovery
5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender
5
Nanyang Technological University
51
Invitation to participate
Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event
6 Click on the lsquoClick Herersquo hyperlink below to access the event
6
52
Responding to an Event
After having clicked the hyperlink in the email you will navigated to this page
7 Login using your registered Ariba account created for NTU
7
53
Responding to an Event
Now you have arrived at the event posting on the sourcing portal
8 Click on lsquoIntend to Participatersquo to continue
9 If you want to decline you can click on lsquoDecline to Participatersquo
NOTE Should you change your mind provided its within the publication period you may still participate by returning to
the event page and click lsquoIntend to Respondrsquo
8 9
54
Responding to an Event
You will now arrive at the ldquoSelect Lotsrdquo page
10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking
the box for [use different currencies for different lots] Note Once selected currency cannot be amended
11Select the Lots you intend to bid for
12Click ldquoSubmit Selected Lotsrdquo to proceed
10
11
12
55
Responding to an Event
Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below
13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids
14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications
and Evaluation Criteriardquo
13
14
56
Responding to an Event
You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below
15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items
(Refer to next page for more information on alternative pricing)
16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo
icon (highlighted in a yellow box below)
15
16
57
Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid
For example the buyer may want to offer two or three other proposals
There are three types of alternative bids
Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create
Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby
eliminating the need for re-negotiation at a new quantity
Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price
accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative
responses
58
Responding to an Event
17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids
NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif
rtf ps csv docx png pptx ppsx dotx potx sldx xltx
17
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
Supplier Registration through Ariba Discovery
9
Points to Take Note
If you have never participated in a tender with Nanyang Technological University (NTU) before on Ariba you
will have to follow the following User Guide steps to participate in a tender
If you have participated in a tender with NTU before on Ariba you may move on to the lsquoEvent Publishrsquo section
10
Registering Through Discovery
Once you have been taken to the Ariba Discovery Homepage follow the below steps to register for participation
1 Click on lsquoIrsquom Sellingrsquo on top part of the screen
2 Then proceed to click on lsquoLeadsrsquo this will direct you to the page where you can find all the leads on Ariba Discovery
3 Search for the opportunity you offered by NTU that you wish to participate in
4 Under lsquoSearch Resultsrsquo click on the opportunity that you were looking for Should you struggle to find the correct posting
you can also sort the results to narrow down your search
1
2
3
4
11
Registering Through Discovery
5 Note as you can see this is a public sector posting so you can respond for free
6 Once yoursquove arrived at the opportunity page click on lsquoRespond to Postingrsquo and a pop up will appear
7 If you are a new supplier to Ariba Network On the pop up screen click on lsquoRegister Nowrsquo
8 If you are an already registered supplier in Ariba Network on the pop up screen enter you Ariba Network login details
and then proceed to Slide 18
5
6
7
12
Registering Through Discovery
8 Once you have been redirected to the register page click on lsquoRegister as Supplierrsquo
8
13
Registering Through Discovery
9 After click on lsquoRegister as Supplierrsquo you will have to fill in your particular business details Fill in the sections called Company
Information User Account Information Tell Us More About Your Business (to find the latter of these 2 scroll down the page
of your web browser)
10Once done tick the terms amp condition boxes at the end of the page scroll up and click on lsquoRegisterrsquo
Note that if you decided at this point to use an existing light Ariba network account instead of registering a new Discovery
account you may choose to do so by login on the right panel
9
10
14
Registering Through Discovery
11After registering your account you will receive an email to register email address asking you to verify your email
12 If within a certain amount of time you still have not received the email click on lsquoResendrsquo
11
12
15
Registering Through Discovery
The confirmation email will look like the one shown in the screen shot
13 If you are struggling to find the email in your inbox try searching with this subject line
14Once you have found the email click on the following link to activate and confirm your email address
13
14
16
Registering Through Discovery
15Once you have clicked on the link the email you will directed to the below page where you see your registered email
address and username
16Click on lsquoGo to my Company Profilersquo to proceed
16
15
17
Registering Through Discovery
17Once you have been redirected you will arrive on the below page here you can fill on some of your lsquoBasicrsquo Company
Information such as Website etc
18 Import on to note on this page is the lsquoNetworkIDrsquo please take note of this number and keep it handy as this is the unique
identifier for your organization for Ariba Sourcing
19Once you are done click on lsquoSaversquo to continue
18
19
17
18
Registering Through Discovery
20Once yoursquove clicked on the lsquoSaversquo from the previous page you will be redirected to the home page Click on the menu tab
(shaped like 9 stacked cubes) to view the dropdown menu
21Under the dropdown menu click on lsquoProposalsrsquo to view Tenders
20
21
19
Registering Through Discovery
22A pop up will appear with the title lsquoWelcome to Ariba Sourcingrsquo click on lsquoStart Usingrsquo to continue
22
20
Registering Through Discovery
23After clicking on lsquoStart Usingrsquo you will be redirected to the below page Click on lsquoComplete Required Profile Informationrsquo to
continue
23
21
Registering Through Discovery
24Once you have been redirected fill in the lsquoQuestionnairersquo that will pop up
25Click on lsquoSubmitrsquo once done
24
25
22
Registering Through Discovery
26Once you have clicked on lsquoSubmitrsquo you will see a timestamp of when your changes were updated so you can be sure that
your latest details are reflected
27Once done click on the lsquoXrsquo in the top right corner to exit the questionnaire
a If you reached this step from an invitation from NTU please proceed to slide 27 Else proceed to the next slide
27
26
23
Registering Through Discovery
28Your profile has now been sent to Nanyang Technological University to approve Upon approval you will be notified and
can start participating in Tenders
28
24
Points to Take Note
Once you have completed the previous steps you will have to wait for NTU to approve your profile before you
can participate in the tender This can take between 1 working day
Once NTU have approved your profile which you will receive an confirmation email you may then follow the
following steps to participate in the tender
25
Registering Through Discovery
The confirmation email will look like the one shown in the screen shot
1 Once NTU have approved your profile (this could take between 1 working day) you will receive an email like the one
below Click on the lsquoClick Herersquo hyperlink to continue
1
26
Registering Through Discovery
2 You will be redirected to the lsquoSupplier Sourcing Portalrsquo use your newly registeredpreferred existing account details to login
2
27
Registering Through Discovery
3 Once you login click on the menu tab (shaped like 9 stacked cubes) and choose Go to my [PROPOSALS] you will then
be able to find on your dashboard the event you previously found in discovery or the other events that you are currently
invited by NTU Click on the relevant event to continue
3
28
Registering Through Discovery
4 You will be redirected to the event page On the event page click on lsquoIntend to Participatersquo to participate in the tender
5 If you want to know more about responding to a sourcing event please proceed to slide 53
4
29
Setting Up Admin Account Access
Enabling relevant access to existing users create new users in your network account
Once a supplier has registered via any of the previously mentioned registration procedures an admin account
is created for the supplier organization by default with specific access given as per the registration procedure
used
Other accesses can be enabled for this admin account by following the steps shown in the upcoming pages
30
Enabling User Access
Enabling relevant access to existing users create new users in your network account
1 Go to the supplier login page and login to your Ariba account
1
31
Enabling User Access
2 Click on the small arrow next to Company Settings to access the dropdown menu
2
32
3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option
Enabling User Access
3
33
In the Account Settings page that opens
4 Select the checkbox next to the admin user ID as shown
5 Click ldquoEditrdquo to proceed to enable other accesses
5
Enabling User Access
4
34
You will be navigated to an Edit User page here
6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable
7 Once done click ldquoSaverdquo to successfully update your user accesses
7
Enabling User Access
6
35
Upon returning to the Account Settings page
8 Click on ldquoSaverdquo to finally update all changes
Enabling User Access
8
36
9 This message will appear to confirm all your updates have been saved successfully
Enabling User Access
9
37
References from SAP Ariba
If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here
to go to SAP Ariba FAQ
The suppliers can create new users for their supplier organization as per the steps specified in the video that
can be accessed by the link below
For further queries and clarifications click here to go to Forum FAQ section
38
S2C ndash Sourcing to Contract
39
Sourcing Process Map for Suppliers
Nov 2013 ARIBA Inc All rights reserved
Supplier clarifies
and submits
response to NTU
sourcing event
(No clarification
after event closure)
NTU evaluates
and conducts
clarification
sessions with
suppliers if
necessary
Sourcing event creation and
publishing by NTU
Supplier elects to
respond to event Supplier registers and
creates Ariba Account
in order to respond (if
required)
NTU formally
awards sourcing
event to
successfully
contracted supplier
via Ariba Sourcing
solution
NTU and
Supplier
complete and
sign agreed
contract
document where
applicable NTU Action
Supplier Action
40
Source-to-Contract (NTU Tender)
1 Event Publish
2 Respond
3 Award amp Contract
1 Event Publish
42
Searching for business opportunity on NTU Procurement Website
1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on
Descriptions Document No Categories andor PublishClose dates
2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the
Document No for details
1
2
43
Searching for business opportunity on NTU Procurement Website
If you click on the Document No you will be navigated to this page to see further details on the tender
3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender
3
44
Responding to a business opportunity Posting on Ariba Discovery
Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting
4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo
4
9
45
Responding to a business opportunity Posting on Ariba Discovery
Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network
5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)
NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new
account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos
Ariba admin if you are unsure
5
2 Respond
47
Before You Beginhellip
Things to keep in mind
NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal
In the case where you are directed to the expression of interestrsquo page
You will need to follow Steps 1 to 7
In the case where you are directed to the sourcing portal
you may refer to the instructions from step 8 onwards
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on
the published tender
48
Nanyang Technological University
Responding to a business opportunity Posting on Ariba Discovery
Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7
1 Here you have to fill in your contact details
2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you
would like to receive the invitation)
1
2
49
Responding to a business opportunity Posting on Ariba Discovery
3 Click lsquoAttach Filersquo to submit any supporting document(s)
4 Click lsquoReview and Submitrsquo to continue
4
Nanyang Technological University
3
50
Responding to a business opportunity Posting on Ariba Discovery
5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender
5
Nanyang Technological University
51
Invitation to participate
Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event
6 Click on the lsquoClick Herersquo hyperlink below to access the event
6
52
Responding to an Event
After having clicked the hyperlink in the email you will navigated to this page
7 Login using your registered Ariba account created for NTU
7
53
Responding to an Event
Now you have arrived at the event posting on the sourcing portal
8 Click on lsquoIntend to Participatersquo to continue
9 If you want to decline you can click on lsquoDecline to Participatersquo
NOTE Should you change your mind provided its within the publication period you may still participate by returning to
the event page and click lsquoIntend to Respondrsquo
8 9
54
Responding to an Event
You will now arrive at the ldquoSelect Lotsrdquo page
10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking
the box for [use different currencies for different lots] Note Once selected currency cannot be amended
11Select the Lots you intend to bid for
12Click ldquoSubmit Selected Lotsrdquo to proceed
10
11
12
55
Responding to an Event
Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below
13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids
14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications
and Evaluation Criteriardquo
13
14
56
Responding to an Event
You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below
15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items
(Refer to next page for more information on alternative pricing)
16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo
icon (highlighted in a yellow box below)
15
16
57
Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid
For example the buyer may want to offer two or three other proposals
There are three types of alternative bids
Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create
Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby
eliminating the need for re-negotiation at a new quantity
Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price
accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative
responses
58
Responding to an Event
17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids
NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif
rtf ps csv docx png pptx ppsx dotx potx sldx xltx
17
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
9
Points to Take Note
If you have never participated in a tender with Nanyang Technological University (NTU) before on Ariba you
will have to follow the following User Guide steps to participate in a tender
If you have participated in a tender with NTU before on Ariba you may move on to the lsquoEvent Publishrsquo section
10
Registering Through Discovery
Once you have been taken to the Ariba Discovery Homepage follow the below steps to register for participation
1 Click on lsquoIrsquom Sellingrsquo on top part of the screen
2 Then proceed to click on lsquoLeadsrsquo this will direct you to the page where you can find all the leads on Ariba Discovery
3 Search for the opportunity you offered by NTU that you wish to participate in
4 Under lsquoSearch Resultsrsquo click on the opportunity that you were looking for Should you struggle to find the correct posting
you can also sort the results to narrow down your search
1
2
3
4
11
Registering Through Discovery
5 Note as you can see this is a public sector posting so you can respond for free
6 Once yoursquove arrived at the opportunity page click on lsquoRespond to Postingrsquo and a pop up will appear
7 If you are a new supplier to Ariba Network On the pop up screen click on lsquoRegister Nowrsquo
8 If you are an already registered supplier in Ariba Network on the pop up screen enter you Ariba Network login details
and then proceed to Slide 18
5
6
7
12
Registering Through Discovery
8 Once you have been redirected to the register page click on lsquoRegister as Supplierrsquo
8
13
Registering Through Discovery
9 After click on lsquoRegister as Supplierrsquo you will have to fill in your particular business details Fill in the sections called Company
Information User Account Information Tell Us More About Your Business (to find the latter of these 2 scroll down the page
of your web browser)
10Once done tick the terms amp condition boxes at the end of the page scroll up and click on lsquoRegisterrsquo
Note that if you decided at this point to use an existing light Ariba network account instead of registering a new Discovery
account you may choose to do so by login on the right panel
9
10
14
Registering Through Discovery
11After registering your account you will receive an email to register email address asking you to verify your email
12 If within a certain amount of time you still have not received the email click on lsquoResendrsquo
11
12
15
Registering Through Discovery
The confirmation email will look like the one shown in the screen shot
13 If you are struggling to find the email in your inbox try searching with this subject line
14Once you have found the email click on the following link to activate and confirm your email address
13
14
16
Registering Through Discovery
15Once you have clicked on the link the email you will directed to the below page where you see your registered email
address and username
16Click on lsquoGo to my Company Profilersquo to proceed
16
15
17
Registering Through Discovery
17Once you have been redirected you will arrive on the below page here you can fill on some of your lsquoBasicrsquo Company
Information such as Website etc
18 Import on to note on this page is the lsquoNetworkIDrsquo please take note of this number and keep it handy as this is the unique
identifier for your organization for Ariba Sourcing
19Once you are done click on lsquoSaversquo to continue
18
19
17
18
Registering Through Discovery
20Once yoursquove clicked on the lsquoSaversquo from the previous page you will be redirected to the home page Click on the menu tab
(shaped like 9 stacked cubes) to view the dropdown menu
21Under the dropdown menu click on lsquoProposalsrsquo to view Tenders
20
21
19
Registering Through Discovery
22A pop up will appear with the title lsquoWelcome to Ariba Sourcingrsquo click on lsquoStart Usingrsquo to continue
22
20
Registering Through Discovery
23After clicking on lsquoStart Usingrsquo you will be redirected to the below page Click on lsquoComplete Required Profile Informationrsquo to
continue
23
21
Registering Through Discovery
24Once you have been redirected fill in the lsquoQuestionnairersquo that will pop up
25Click on lsquoSubmitrsquo once done
24
25
22
Registering Through Discovery
26Once you have clicked on lsquoSubmitrsquo you will see a timestamp of when your changes were updated so you can be sure that
your latest details are reflected
27Once done click on the lsquoXrsquo in the top right corner to exit the questionnaire
a If you reached this step from an invitation from NTU please proceed to slide 27 Else proceed to the next slide
27
26
23
Registering Through Discovery
28Your profile has now been sent to Nanyang Technological University to approve Upon approval you will be notified and
can start participating in Tenders
28
24
Points to Take Note
Once you have completed the previous steps you will have to wait for NTU to approve your profile before you
can participate in the tender This can take between 1 working day
Once NTU have approved your profile which you will receive an confirmation email you may then follow the
following steps to participate in the tender
25
Registering Through Discovery
The confirmation email will look like the one shown in the screen shot
1 Once NTU have approved your profile (this could take between 1 working day) you will receive an email like the one
below Click on the lsquoClick Herersquo hyperlink to continue
1
26
Registering Through Discovery
2 You will be redirected to the lsquoSupplier Sourcing Portalrsquo use your newly registeredpreferred existing account details to login
2
27
Registering Through Discovery
3 Once you login click on the menu tab (shaped like 9 stacked cubes) and choose Go to my [PROPOSALS] you will then
be able to find on your dashboard the event you previously found in discovery or the other events that you are currently
invited by NTU Click on the relevant event to continue
3
28
Registering Through Discovery
4 You will be redirected to the event page On the event page click on lsquoIntend to Participatersquo to participate in the tender
5 If you want to know more about responding to a sourcing event please proceed to slide 53
4
29
Setting Up Admin Account Access
Enabling relevant access to existing users create new users in your network account
Once a supplier has registered via any of the previously mentioned registration procedures an admin account
is created for the supplier organization by default with specific access given as per the registration procedure
used
Other accesses can be enabled for this admin account by following the steps shown in the upcoming pages
30
Enabling User Access
Enabling relevant access to existing users create new users in your network account
1 Go to the supplier login page and login to your Ariba account
1
31
Enabling User Access
2 Click on the small arrow next to Company Settings to access the dropdown menu
2
32
3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option
Enabling User Access
3
33
In the Account Settings page that opens
4 Select the checkbox next to the admin user ID as shown
5 Click ldquoEditrdquo to proceed to enable other accesses
5
Enabling User Access
4
34
You will be navigated to an Edit User page here
6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable
7 Once done click ldquoSaverdquo to successfully update your user accesses
7
Enabling User Access
6
35
Upon returning to the Account Settings page
8 Click on ldquoSaverdquo to finally update all changes
Enabling User Access
8
36
9 This message will appear to confirm all your updates have been saved successfully
Enabling User Access
9
37
References from SAP Ariba
If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here
to go to SAP Ariba FAQ
The suppliers can create new users for their supplier organization as per the steps specified in the video that
can be accessed by the link below
For further queries and clarifications click here to go to Forum FAQ section
38
S2C ndash Sourcing to Contract
39
Sourcing Process Map for Suppliers
Nov 2013 ARIBA Inc All rights reserved
Supplier clarifies
and submits
response to NTU
sourcing event
(No clarification
after event closure)
NTU evaluates
and conducts
clarification
sessions with
suppliers if
necessary
Sourcing event creation and
publishing by NTU
Supplier elects to
respond to event Supplier registers and
creates Ariba Account
in order to respond (if
required)
NTU formally
awards sourcing
event to
successfully
contracted supplier
via Ariba Sourcing
solution
NTU and
Supplier
complete and
sign agreed
contract
document where
applicable NTU Action
Supplier Action
40
Source-to-Contract (NTU Tender)
1 Event Publish
2 Respond
3 Award amp Contract
1 Event Publish
42
Searching for business opportunity on NTU Procurement Website
1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on
Descriptions Document No Categories andor PublishClose dates
2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the
Document No for details
1
2
43
Searching for business opportunity on NTU Procurement Website
If you click on the Document No you will be navigated to this page to see further details on the tender
3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender
3
44
Responding to a business opportunity Posting on Ariba Discovery
Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting
4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo
4
9
45
Responding to a business opportunity Posting on Ariba Discovery
Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network
5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)
NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new
account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos
Ariba admin if you are unsure
5
2 Respond
47
Before You Beginhellip
Things to keep in mind
NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal
In the case where you are directed to the expression of interestrsquo page
You will need to follow Steps 1 to 7
In the case where you are directed to the sourcing portal
you may refer to the instructions from step 8 onwards
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on
the published tender
48
Nanyang Technological University
Responding to a business opportunity Posting on Ariba Discovery
Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7
1 Here you have to fill in your contact details
2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you
would like to receive the invitation)
1
2
49
Responding to a business opportunity Posting on Ariba Discovery
3 Click lsquoAttach Filersquo to submit any supporting document(s)
4 Click lsquoReview and Submitrsquo to continue
4
Nanyang Technological University
3
50
Responding to a business opportunity Posting on Ariba Discovery
5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender
5
Nanyang Technological University
51
Invitation to participate
Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event
6 Click on the lsquoClick Herersquo hyperlink below to access the event
6
52
Responding to an Event
After having clicked the hyperlink in the email you will navigated to this page
7 Login using your registered Ariba account created for NTU
7
53
Responding to an Event
Now you have arrived at the event posting on the sourcing portal
8 Click on lsquoIntend to Participatersquo to continue
9 If you want to decline you can click on lsquoDecline to Participatersquo
NOTE Should you change your mind provided its within the publication period you may still participate by returning to
the event page and click lsquoIntend to Respondrsquo
8 9
54
Responding to an Event
You will now arrive at the ldquoSelect Lotsrdquo page
10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking
the box for [use different currencies for different lots] Note Once selected currency cannot be amended
11Select the Lots you intend to bid for
12Click ldquoSubmit Selected Lotsrdquo to proceed
10
11
12
55
Responding to an Event
Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below
13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids
14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications
and Evaluation Criteriardquo
13
14
56
Responding to an Event
You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below
15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items
(Refer to next page for more information on alternative pricing)
16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo
icon (highlighted in a yellow box below)
15
16
57
Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid
For example the buyer may want to offer two or three other proposals
There are three types of alternative bids
Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create
Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby
eliminating the need for re-negotiation at a new quantity
Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price
accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative
responses
58
Responding to an Event
17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids
NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif
rtf ps csv docx png pptx ppsx dotx potx sldx xltx
17
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
10
Registering Through Discovery
Once you have been taken to the Ariba Discovery Homepage follow the below steps to register for participation
1 Click on lsquoIrsquom Sellingrsquo on top part of the screen
2 Then proceed to click on lsquoLeadsrsquo this will direct you to the page where you can find all the leads on Ariba Discovery
3 Search for the opportunity you offered by NTU that you wish to participate in
4 Under lsquoSearch Resultsrsquo click on the opportunity that you were looking for Should you struggle to find the correct posting
you can also sort the results to narrow down your search
1
2
3
4
11
Registering Through Discovery
5 Note as you can see this is a public sector posting so you can respond for free
6 Once yoursquove arrived at the opportunity page click on lsquoRespond to Postingrsquo and a pop up will appear
7 If you are a new supplier to Ariba Network On the pop up screen click on lsquoRegister Nowrsquo
8 If you are an already registered supplier in Ariba Network on the pop up screen enter you Ariba Network login details
and then proceed to Slide 18
5
6
7
12
Registering Through Discovery
8 Once you have been redirected to the register page click on lsquoRegister as Supplierrsquo
8
13
Registering Through Discovery
9 After click on lsquoRegister as Supplierrsquo you will have to fill in your particular business details Fill in the sections called Company
Information User Account Information Tell Us More About Your Business (to find the latter of these 2 scroll down the page
of your web browser)
10Once done tick the terms amp condition boxes at the end of the page scroll up and click on lsquoRegisterrsquo
Note that if you decided at this point to use an existing light Ariba network account instead of registering a new Discovery
account you may choose to do so by login on the right panel
9
10
14
Registering Through Discovery
11After registering your account you will receive an email to register email address asking you to verify your email
12 If within a certain amount of time you still have not received the email click on lsquoResendrsquo
11
12
15
Registering Through Discovery
The confirmation email will look like the one shown in the screen shot
13 If you are struggling to find the email in your inbox try searching with this subject line
14Once you have found the email click on the following link to activate and confirm your email address
13
14
16
Registering Through Discovery
15Once you have clicked on the link the email you will directed to the below page where you see your registered email
address and username
16Click on lsquoGo to my Company Profilersquo to proceed
16
15
17
Registering Through Discovery
17Once you have been redirected you will arrive on the below page here you can fill on some of your lsquoBasicrsquo Company
Information such as Website etc
18 Import on to note on this page is the lsquoNetworkIDrsquo please take note of this number and keep it handy as this is the unique
identifier for your organization for Ariba Sourcing
19Once you are done click on lsquoSaversquo to continue
18
19
17
18
Registering Through Discovery
20Once yoursquove clicked on the lsquoSaversquo from the previous page you will be redirected to the home page Click on the menu tab
(shaped like 9 stacked cubes) to view the dropdown menu
21Under the dropdown menu click on lsquoProposalsrsquo to view Tenders
20
21
19
Registering Through Discovery
22A pop up will appear with the title lsquoWelcome to Ariba Sourcingrsquo click on lsquoStart Usingrsquo to continue
22
20
Registering Through Discovery
23After clicking on lsquoStart Usingrsquo you will be redirected to the below page Click on lsquoComplete Required Profile Informationrsquo to
continue
23
21
Registering Through Discovery
24Once you have been redirected fill in the lsquoQuestionnairersquo that will pop up
25Click on lsquoSubmitrsquo once done
24
25
22
Registering Through Discovery
26Once you have clicked on lsquoSubmitrsquo you will see a timestamp of when your changes were updated so you can be sure that
your latest details are reflected
27Once done click on the lsquoXrsquo in the top right corner to exit the questionnaire
a If you reached this step from an invitation from NTU please proceed to slide 27 Else proceed to the next slide
27
26
23
Registering Through Discovery
28Your profile has now been sent to Nanyang Technological University to approve Upon approval you will be notified and
can start participating in Tenders
28
24
Points to Take Note
Once you have completed the previous steps you will have to wait for NTU to approve your profile before you
can participate in the tender This can take between 1 working day
Once NTU have approved your profile which you will receive an confirmation email you may then follow the
following steps to participate in the tender
25
Registering Through Discovery
The confirmation email will look like the one shown in the screen shot
1 Once NTU have approved your profile (this could take between 1 working day) you will receive an email like the one
below Click on the lsquoClick Herersquo hyperlink to continue
1
26
Registering Through Discovery
2 You will be redirected to the lsquoSupplier Sourcing Portalrsquo use your newly registeredpreferred existing account details to login
2
27
Registering Through Discovery
3 Once you login click on the menu tab (shaped like 9 stacked cubes) and choose Go to my [PROPOSALS] you will then
be able to find on your dashboard the event you previously found in discovery or the other events that you are currently
invited by NTU Click on the relevant event to continue
3
28
Registering Through Discovery
4 You will be redirected to the event page On the event page click on lsquoIntend to Participatersquo to participate in the tender
5 If you want to know more about responding to a sourcing event please proceed to slide 53
4
29
Setting Up Admin Account Access
Enabling relevant access to existing users create new users in your network account
Once a supplier has registered via any of the previously mentioned registration procedures an admin account
is created for the supplier organization by default with specific access given as per the registration procedure
used
Other accesses can be enabled for this admin account by following the steps shown in the upcoming pages
30
Enabling User Access
Enabling relevant access to existing users create new users in your network account
1 Go to the supplier login page and login to your Ariba account
1
31
Enabling User Access
2 Click on the small arrow next to Company Settings to access the dropdown menu
2
32
3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option
Enabling User Access
3
33
In the Account Settings page that opens
4 Select the checkbox next to the admin user ID as shown
5 Click ldquoEditrdquo to proceed to enable other accesses
5
Enabling User Access
4
34
You will be navigated to an Edit User page here
6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable
7 Once done click ldquoSaverdquo to successfully update your user accesses
7
Enabling User Access
6
35
Upon returning to the Account Settings page
8 Click on ldquoSaverdquo to finally update all changes
Enabling User Access
8
36
9 This message will appear to confirm all your updates have been saved successfully
Enabling User Access
9
37
References from SAP Ariba
If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here
to go to SAP Ariba FAQ
The suppliers can create new users for their supplier organization as per the steps specified in the video that
can be accessed by the link below
For further queries and clarifications click here to go to Forum FAQ section
38
S2C ndash Sourcing to Contract
39
Sourcing Process Map for Suppliers
Nov 2013 ARIBA Inc All rights reserved
Supplier clarifies
and submits
response to NTU
sourcing event
(No clarification
after event closure)
NTU evaluates
and conducts
clarification
sessions with
suppliers if
necessary
Sourcing event creation and
publishing by NTU
Supplier elects to
respond to event Supplier registers and
creates Ariba Account
in order to respond (if
required)
NTU formally
awards sourcing
event to
successfully
contracted supplier
via Ariba Sourcing
solution
NTU and
Supplier
complete and
sign agreed
contract
document where
applicable NTU Action
Supplier Action
40
Source-to-Contract (NTU Tender)
1 Event Publish
2 Respond
3 Award amp Contract
1 Event Publish
42
Searching for business opportunity on NTU Procurement Website
1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on
Descriptions Document No Categories andor PublishClose dates
2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the
Document No for details
1
2
43
Searching for business opportunity on NTU Procurement Website
If you click on the Document No you will be navigated to this page to see further details on the tender
3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender
3
44
Responding to a business opportunity Posting on Ariba Discovery
Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting
4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo
4
9
45
Responding to a business opportunity Posting on Ariba Discovery
Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network
5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)
NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new
account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos
Ariba admin if you are unsure
5
2 Respond
47
Before You Beginhellip
Things to keep in mind
NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal
In the case where you are directed to the expression of interestrsquo page
You will need to follow Steps 1 to 7
In the case where you are directed to the sourcing portal
you may refer to the instructions from step 8 onwards
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on
the published tender
48
Nanyang Technological University
Responding to a business opportunity Posting on Ariba Discovery
Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7
1 Here you have to fill in your contact details
2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you
would like to receive the invitation)
1
2
49
Responding to a business opportunity Posting on Ariba Discovery
3 Click lsquoAttach Filersquo to submit any supporting document(s)
4 Click lsquoReview and Submitrsquo to continue
4
Nanyang Technological University
3
50
Responding to a business opportunity Posting on Ariba Discovery
5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender
5
Nanyang Technological University
51
Invitation to participate
Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event
6 Click on the lsquoClick Herersquo hyperlink below to access the event
6
52
Responding to an Event
After having clicked the hyperlink in the email you will navigated to this page
7 Login using your registered Ariba account created for NTU
7
53
Responding to an Event
Now you have arrived at the event posting on the sourcing portal
8 Click on lsquoIntend to Participatersquo to continue
9 If you want to decline you can click on lsquoDecline to Participatersquo
NOTE Should you change your mind provided its within the publication period you may still participate by returning to
the event page and click lsquoIntend to Respondrsquo
8 9
54
Responding to an Event
You will now arrive at the ldquoSelect Lotsrdquo page
10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking
the box for [use different currencies for different lots] Note Once selected currency cannot be amended
11Select the Lots you intend to bid for
12Click ldquoSubmit Selected Lotsrdquo to proceed
10
11
12
55
Responding to an Event
Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below
13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids
14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications
and Evaluation Criteriardquo
13
14
56
Responding to an Event
You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below
15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items
(Refer to next page for more information on alternative pricing)
16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo
icon (highlighted in a yellow box below)
15
16
57
Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid
For example the buyer may want to offer two or three other proposals
There are three types of alternative bids
Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create
Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby
eliminating the need for re-negotiation at a new quantity
Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price
accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative
responses
58
Responding to an Event
17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids
NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif
rtf ps csv docx png pptx ppsx dotx potx sldx xltx
17
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
11
Registering Through Discovery
5 Note as you can see this is a public sector posting so you can respond for free
6 Once yoursquove arrived at the opportunity page click on lsquoRespond to Postingrsquo and a pop up will appear
7 If you are a new supplier to Ariba Network On the pop up screen click on lsquoRegister Nowrsquo
8 If you are an already registered supplier in Ariba Network on the pop up screen enter you Ariba Network login details
and then proceed to Slide 18
5
6
7
12
Registering Through Discovery
8 Once you have been redirected to the register page click on lsquoRegister as Supplierrsquo
8
13
Registering Through Discovery
9 After click on lsquoRegister as Supplierrsquo you will have to fill in your particular business details Fill in the sections called Company
Information User Account Information Tell Us More About Your Business (to find the latter of these 2 scroll down the page
of your web browser)
10Once done tick the terms amp condition boxes at the end of the page scroll up and click on lsquoRegisterrsquo
Note that if you decided at this point to use an existing light Ariba network account instead of registering a new Discovery
account you may choose to do so by login on the right panel
9
10
14
Registering Through Discovery
11After registering your account you will receive an email to register email address asking you to verify your email
12 If within a certain amount of time you still have not received the email click on lsquoResendrsquo
11
12
15
Registering Through Discovery
The confirmation email will look like the one shown in the screen shot
13 If you are struggling to find the email in your inbox try searching with this subject line
14Once you have found the email click on the following link to activate and confirm your email address
13
14
16
Registering Through Discovery
15Once you have clicked on the link the email you will directed to the below page where you see your registered email
address and username
16Click on lsquoGo to my Company Profilersquo to proceed
16
15
17
Registering Through Discovery
17Once you have been redirected you will arrive on the below page here you can fill on some of your lsquoBasicrsquo Company
Information such as Website etc
18 Import on to note on this page is the lsquoNetworkIDrsquo please take note of this number and keep it handy as this is the unique
identifier for your organization for Ariba Sourcing
19Once you are done click on lsquoSaversquo to continue
18
19
17
18
Registering Through Discovery
20Once yoursquove clicked on the lsquoSaversquo from the previous page you will be redirected to the home page Click on the menu tab
(shaped like 9 stacked cubes) to view the dropdown menu
21Under the dropdown menu click on lsquoProposalsrsquo to view Tenders
20
21
19
Registering Through Discovery
22A pop up will appear with the title lsquoWelcome to Ariba Sourcingrsquo click on lsquoStart Usingrsquo to continue
22
20
Registering Through Discovery
23After clicking on lsquoStart Usingrsquo you will be redirected to the below page Click on lsquoComplete Required Profile Informationrsquo to
continue
23
21
Registering Through Discovery
24Once you have been redirected fill in the lsquoQuestionnairersquo that will pop up
25Click on lsquoSubmitrsquo once done
24
25
22
Registering Through Discovery
26Once you have clicked on lsquoSubmitrsquo you will see a timestamp of when your changes were updated so you can be sure that
your latest details are reflected
27Once done click on the lsquoXrsquo in the top right corner to exit the questionnaire
a If you reached this step from an invitation from NTU please proceed to slide 27 Else proceed to the next slide
27
26
23
Registering Through Discovery
28Your profile has now been sent to Nanyang Technological University to approve Upon approval you will be notified and
can start participating in Tenders
28
24
Points to Take Note
Once you have completed the previous steps you will have to wait for NTU to approve your profile before you
can participate in the tender This can take between 1 working day
Once NTU have approved your profile which you will receive an confirmation email you may then follow the
following steps to participate in the tender
25
Registering Through Discovery
The confirmation email will look like the one shown in the screen shot
1 Once NTU have approved your profile (this could take between 1 working day) you will receive an email like the one
below Click on the lsquoClick Herersquo hyperlink to continue
1
26
Registering Through Discovery
2 You will be redirected to the lsquoSupplier Sourcing Portalrsquo use your newly registeredpreferred existing account details to login
2
27
Registering Through Discovery
3 Once you login click on the menu tab (shaped like 9 stacked cubes) and choose Go to my [PROPOSALS] you will then
be able to find on your dashboard the event you previously found in discovery or the other events that you are currently
invited by NTU Click on the relevant event to continue
3
28
Registering Through Discovery
4 You will be redirected to the event page On the event page click on lsquoIntend to Participatersquo to participate in the tender
5 If you want to know more about responding to a sourcing event please proceed to slide 53
4
29
Setting Up Admin Account Access
Enabling relevant access to existing users create new users in your network account
Once a supplier has registered via any of the previously mentioned registration procedures an admin account
is created for the supplier organization by default with specific access given as per the registration procedure
used
Other accesses can be enabled for this admin account by following the steps shown in the upcoming pages
30
Enabling User Access
Enabling relevant access to existing users create new users in your network account
1 Go to the supplier login page and login to your Ariba account
1
31
Enabling User Access
2 Click on the small arrow next to Company Settings to access the dropdown menu
2
32
3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option
Enabling User Access
3
33
In the Account Settings page that opens
4 Select the checkbox next to the admin user ID as shown
5 Click ldquoEditrdquo to proceed to enable other accesses
5
Enabling User Access
4
34
You will be navigated to an Edit User page here
6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable
7 Once done click ldquoSaverdquo to successfully update your user accesses
7
Enabling User Access
6
35
Upon returning to the Account Settings page
8 Click on ldquoSaverdquo to finally update all changes
Enabling User Access
8
36
9 This message will appear to confirm all your updates have been saved successfully
Enabling User Access
9
37
References from SAP Ariba
If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here
to go to SAP Ariba FAQ
The suppliers can create new users for their supplier organization as per the steps specified in the video that
can be accessed by the link below
For further queries and clarifications click here to go to Forum FAQ section
38
S2C ndash Sourcing to Contract
39
Sourcing Process Map for Suppliers
Nov 2013 ARIBA Inc All rights reserved
Supplier clarifies
and submits
response to NTU
sourcing event
(No clarification
after event closure)
NTU evaluates
and conducts
clarification
sessions with
suppliers if
necessary
Sourcing event creation and
publishing by NTU
Supplier elects to
respond to event Supplier registers and
creates Ariba Account
in order to respond (if
required)
NTU formally
awards sourcing
event to
successfully
contracted supplier
via Ariba Sourcing
solution
NTU and
Supplier
complete and
sign agreed
contract
document where
applicable NTU Action
Supplier Action
40
Source-to-Contract (NTU Tender)
1 Event Publish
2 Respond
3 Award amp Contract
1 Event Publish
42
Searching for business opportunity on NTU Procurement Website
1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on
Descriptions Document No Categories andor PublishClose dates
2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the
Document No for details
1
2
43
Searching for business opportunity on NTU Procurement Website
If you click on the Document No you will be navigated to this page to see further details on the tender
3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender
3
44
Responding to a business opportunity Posting on Ariba Discovery
Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting
4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo
4
9
45
Responding to a business opportunity Posting on Ariba Discovery
Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network
5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)
NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new
account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos
Ariba admin if you are unsure
5
2 Respond
47
Before You Beginhellip
Things to keep in mind
NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal
In the case where you are directed to the expression of interestrsquo page
You will need to follow Steps 1 to 7
In the case where you are directed to the sourcing portal
you may refer to the instructions from step 8 onwards
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on
the published tender
48
Nanyang Technological University
Responding to a business opportunity Posting on Ariba Discovery
Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7
1 Here you have to fill in your contact details
2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you
would like to receive the invitation)
1
2
49
Responding to a business opportunity Posting on Ariba Discovery
3 Click lsquoAttach Filersquo to submit any supporting document(s)
4 Click lsquoReview and Submitrsquo to continue
4
Nanyang Technological University
3
50
Responding to a business opportunity Posting on Ariba Discovery
5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender
5
Nanyang Technological University
51
Invitation to participate
Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event
6 Click on the lsquoClick Herersquo hyperlink below to access the event
6
52
Responding to an Event
After having clicked the hyperlink in the email you will navigated to this page
7 Login using your registered Ariba account created for NTU
7
53
Responding to an Event
Now you have arrived at the event posting on the sourcing portal
8 Click on lsquoIntend to Participatersquo to continue
9 If you want to decline you can click on lsquoDecline to Participatersquo
NOTE Should you change your mind provided its within the publication period you may still participate by returning to
the event page and click lsquoIntend to Respondrsquo
8 9
54
Responding to an Event
You will now arrive at the ldquoSelect Lotsrdquo page
10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking
the box for [use different currencies for different lots] Note Once selected currency cannot be amended
11Select the Lots you intend to bid for
12Click ldquoSubmit Selected Lotsrdquo to proceed
10
11
12
55
Responding to an Event
Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below
13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids
14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications
and Evaluation Criteriardquo
13
14
56
Responding to an Event
You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below
15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items
(Refer to next page for more information on alternative pricing)
16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo
icon (highlighted in a yellow box below)
15
16
57
Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid
For example the buyer may want to offer two or three other proposals
There are three types of alternative bids
Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create
Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby
eliminating the need for re-negotiation at a new quantity
Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price
accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative
responses
58
Responding to an Event
17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids
NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif
rtf ps csv docx png pptx ppsx dotx potx sldx xltx
17
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
12
Registering Through Discovery
8 Once you have been redirected to the register page click on lsquoRegister as Supplierrsquo
8
13
Registering Through Discovery
9 After click on lsquoRegister as Supplierrsquo you will have to fill in your particular business details Fill in the sections called Company
Information User Account Information Tell Us More About Your Business (to find the latter of these 2 scroll down the page
of your web browser)
10Once done tick the terms amp condition boxes at the end of the page scroll up and click on lsquoRegisterrsquo
Note that if you decided at this point to use an existing light Ariba network account instead of registering a new Discovery
account you may choose to do so by login on the right panel
9
10
14
Registering Through Discovery
11After registering your account you will receive an email to register email address asking you to verify your email
12 If within a certain amount of time you still have not received the email click on lsquoResendrsquo
11
12
15
Registering Through Discovery
The confirmation email will look like the one shown in the screen shot
13 If you are struggling to find the email in your inbox try searching with this subject line
14Once you have found the email click on the following link to activate and confirm your email address
13
14
16
Registering Through Discovery
15Once you have clicked on the link the email you will directed to the below page where you see your registered email
address and username
16Click on lsquoGo to my Company Profilersquo to proceed
16
15
17
Registering Through Discovery
17Once you have been redirected you will arrive on the below page here you can fill on some of your lsquoBasicrsquo Company
Information such as Website etc
18 Import on to note on this page is the lsquoNetworkIDrsquo please take note of this number and keep it handy as this is the unique
identifier for your organization for Ariba Sourcing
19Once you are done click on lsquoSaversquo to continue
18
19
17
18
Registering Through Discovery
20Once yoursquove clicked on the lsquoSaversquo from the previous page you will be redirected to the home page Click on the menu tab
(shaped like 9 stacked cubes) to view the dropdown menu
21Under the dropdown menu click on lsquoProposalsrsquo to view Tenders
20
21
19
Registering Through Discovery
22A pop up will appear with the title lsquoWelcome to Ariba Sourcingrsquo click on lsquoStart Usingrsquo to continue
22
20
Registering Through Discovery
23After clicking on lsquoStart Usingrsquo you will be redirected to the below page Click on lsquoComplete Required Profile Informationrsquo to
continue
23
21
Registering Through Discovery
24Once you have been redirected fill in the lsquoQuestionnairersquo that will pop up
25Click on lsquoSubmitrsquo once done
24
25
22
Registering Through Discovery
26Once you have clicked on lsquoSubmitrsquo you will see a timestamp of when your changes were updated so you can be sure that
your latest details are reflected
27Once done click on the lsquoXrsquo in the top right corner to exit the questionnaire
a If you reached this step from an invitation from NTU please proceed to slide 27 Else proceed to the next slide
27
26
23
Registering Through Discovery
28Your profile has now been sent to Nanyang Technological University to approve Upon approval you will be notified and
can start participating in Tenders
28
24
Points to Take Note
Once you have completed the previous steps you will have to wait for NTU to approve your profile before you
can participate in the tender This can take between 1 working day
Once NTU have approved your profile which you will receive an confirmation email you may then follow the
following steps to participate in the tender
25
Registering Through Discovery
The confirmation email will look like the one shown in the screen shot
1 Once NTU have approved your profile (this could take between 1 working day) you will receive an email like the one
below Click on the lsquoClick Herersquo hyperlink to continue
1
26
Registering Through Discovery
2 You will be redirected to the lsquoSupplier Sourcing Portalrsquo use your newly registeredpreferred existing account details to login
2
27
Registering Through Discovery
3 Once you login click on the menu tab (shaped like 9 stacked cubes) and choose Go to my [PROPOSALS] you will then
be able to find on your dashboard the event you previously found in discovery or the other events that you are currently
invited by NTU Click on the relevant event to continue
3
28
Registering Through Discovery
4 You will be redirected to the event page On the event page click on lsquoIntend to Participatersquo to participate in the tender
5 If you want to know more about responding to a sourcing event please proceed to slide 53
4
29
Setting Up Admin Account Access
Enabling relevant access to existing users create new users in your network account
Once a supplier has registered via any of the previously mentioned registration procedures an admin account
is created for the supplier organization by default with specific access given as per the registration procedure
used
Other accesses can be enabled for this admin account by following the steps shown in the upcoming pages
30
Enabling User Access
Enabling relevant access to existing users create new users in your network account
1 Go to the supplier login page and login to your Ariba account
1
31
Enabling User Access
2 Click on the small arrow next to Company Settings to access the dropdown menu
2
32
3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option
Enabling User Access
3
33
In the Account Settings page that opens
4 Select the checkbox next to the admin user ID as shown
5 Click ldquoEditrdquo to proceed to enable other accesses
5
Enabling User Access
4
34
You will be navigated to an Edit User page here
6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable
7 Once done click ldquoSaverdquo to successfully update your user accesses
7
Enabling User Access
6
35
Upon returning to the Account Settings page
8 Click on ldquoSaverdquo to finally update all changes
Enabling User Access
8
36
9 This message will appear to confirm all your updates have been saved successfully
Enabling User Access
9
37
References from SAP Ariba
If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here
to go to SAP Ariba FAQ
The suppliers can create new users for their supplier organization as per the steps specified in the video that
can be accessed by the link below
For further queries and clarifications click here to go to Forum FAQ section
38
S2C ndash Sourcing to Contract
39
Sourcing Process Map for Suppliers
Nov 2013 ARIBA Inc All rights reserved
Supplier clarifies
and submits
response to NTU
sourcing event
(No clarification
after event closure)
NTU evaluates
and conducts
clarification
sessions with
suppliers if
necessary
Sourcing event creation and
publishing by NTU
Supplier elects to
respond to event Supplier registers and
creates Ariba Account
in order to respond (if
required)
NTU formally
awards sourcing
event to
successfully
contracted supplier
via Ariba Sourcing
solution
NTU and
Supplier
complete and
sign agreed
contract
document where
applicable NTU Action
Supplier Action
40
Source-to-Contract (NTU Tender)
1 Event Publish
2 Respond
3 Award amp Contract
1 Event Publish
42
Searching for business opportunity on NTU Procurement Website
1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on
Descriptions Document No Categories andor PublishClose dates
2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the
Document No for details
1
2
43
Searching for business opportunity on NTU Procurement Website
If you click on the Document No you will be navigated to this page to see further details on the tender
3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender
3
44
Responding to a business opportunity Posting on Ariba Discovery
Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting
4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo
4
9
45
Responding to a business opportunity Posting on Ariba Discovery
Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network
5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)
NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new
account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos
Ariba admin if you are unsure
5
2 Respond
47
Before You Beginhellip
Things to keep in mind
NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal
In the case where you are directed to the expression of interestrsquo page
You will need to follow Steps 1 to 7
In the case where you are directed to the sourcing portal
you may refer to the instructions from step 8 onwards
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on
the published tender
48
Nanyang Technological University
Responding to a business opportunity Posting on Ariba Discovery
Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7
1 Here you have to fill in your contact details
2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you
would like to receive the invitation)
1
2
49
Responding to a business opportunity Posting on Ariba Discovery
3 Click lsquoAttach Filersquo to submit any supporting document(s)
4 Click lsquoReview and Submitrsquo to continue
4
Nanyang Technological University
3
50
Responding to a business opportunity Posting on Ariba Discovery
5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender
5
Nanyang Technological University
51
Invitation to participate
Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event
6 Click on the lsquoClick Herersquo hyperlink below to access the event
6
52
Responding to an Event
After having clicked the hyperlink in the email you will navigated to this page
7 Login using your registered Ariba account created for NTU
7
53
Responding to an Event
Now you have arrived at the event posting on the sourcing portal
8 Click on lsquoIntend to Participatersquo to continue
9 If you want to decline you can click on lsquoDecline to Participatersquo
NOTE Should you change your mind provided its within the publication period you may still participate by returning to
the event page and click lsquoIntend to Respondrsquo
8 9
54
Responding to an Event
You will now arrive at the ldquoSelect Lotsrdquo page
10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking
the box for [use different currencies for different lots] Note Once selected currency cannot be amended
11Select the Lots you intend to bid for
12Click ldquoSubmit Selected Lotsrdquo to proceed
10
11
12
55
Responding to an Event
Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below
13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids
14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications
and Evaluation Criteriardquo
13
14
56
Responding to an Event
You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below
15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items
(Refer to next page for more information on alternative pricing)
16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo
icon (highlighted in a yellow box below)
15
16
57
Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid
For example the buyer may want to offer two or three other proposals
There are three types of alternative bids
Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create
Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby
eliminating the need for re-negotiation at a new quantity
Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price
accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative
responses
58
Responding to an Event
17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids
NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif
rtf ps csv docx png pptx ppsx dotx potx sldx xltx
17
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
13
Registering Through Discovery
9 After click on lsquoRegister as Supplierrsquo you will have to fill in your particular business details Fill in the sections called Company
Information User Account Information Tell Us More About Your Business (to find the latter of these 2 scroll down the page
of your web browser)
10Once done tick the terms amp condition boxes at the end of the page scroll up and click on lsquoRegisterrsquo
Note that if you decided at this point to use an existing light Ariba network account instead of registering a new Discovery
account you may choose to do so by login on the right panel
9
10
14
Registering Through Discovery
11After registering your account you will receive an email to register email address asking you to verify your email
12 If within a certain amount of time you still have not received the email click on lsquoResendrsquo
11
12
15
Registering Through Discovery
The confirmation email will look like the one shown in the screen shot
13 If you are struggling to find the email in your inbox try searching with this subject line
14Once you have found the email click on the following link to activate and confirm your email address
13
14
16
Registering Through Discovery
15Once you have clicked on the link the email you will directed to the below page where you see your registered email
address and username
16Click on lsquoGo to my Company Profilersquo to proceed
16
15
17
Registering Through Discovery
17Once you have been redirected you will arrive on the below page here you can fill on some of your lsquoBasicrsquo Company
Information such as Website etc
18 Import on to note on this page is the lsquoNetworkIDrsquo please take note of this number and keep it handy as this is the unique
identifier for your organization for Ariba Sourcing
19Once you are done click on lsquoSaversquo to continue
18
19
17
18
Registering Through Discovery
20Once yoursquove clicked on the lsquoSaversquo from the previous page you will be redirected to the home page Click on the menu tab
(shaped like 9 stacked cubes) to view the dropdown menu
21Under the dropdown menu click on lsquoProposalsrsquo to view Tenders
20
21
19
Registering Through Discovery
22A pop up will appear with the title lsquoWelcome to Ariba Sourcingrsquo click on lsquoStart Usingrsquo to continue
22
20
Registering Through Discovery
23After clicking on lsquoStart Usingrsquo you will be redirected to the below page Click on lsquoComplete Required Profile Informationrsquo to
continue
23
21
Registering Through Discovery
24Once you have been redirected fill in the lsquoQuestionnairersquo that will pop up
25Click on lsquoSubmitrsquo once done
24
25
22
Registering Through Discovery
26Once you have clicked on lsquoSubmitrsquo you will see a timestamp of when your changes were updated so you can be sure that
your latest details are reflected
27Once done click on the lsquoXrsquo in the top right corner to exit the questionnaire
a If you reached this step from an invitation from NTU please proceed to slide 27 Else proceed to the next slide
27
26
23
Registering Through Discovery
28Your profile has now been sent to Nanyang Technological University to approve Upon approval you will be notified and
can start participating in Tenders
28
24
Points to Take Note
Once you have completed the previous steps you will have to wait for NTU to approve your profile before you
can participate in the tender This can take between 1 working day
Once NTU have approved your profile which you will receive an confirmation email you may then follow the
following steps to participate in the tender
25
Registering Through Discovery
The confirmation email will look like the one shown in the screen shot
1 Once NTU have approved your profile (this could take between 1 working day) you will receive an email like the one
below Click on the lsquoClick Herersquo hyperlink to continue
1
26
Registering Through Discovery
2 You will be redirected to the lsquoSupplier Sourcing Portalrsquo use your newly registeredpreferred existing account details to login
2
27
Registering Through Discovery
3 Once you login click on the menu tab (shaped like 9 stacked cubes) and choose Go to my [PROPOSALS] you will then
be able to find on your dashboard the event you previously found in discovery or the other events that you are currently
invited by NTU Click on the relevant event to continue
3
28
Registering Through Discovery
4 You will be redirected to the event page On the event page click on lsquoIntend to Participatersquo to participate in the tender
5 If you want to know more about responding to a sourcing event please proceed to slide 53
4
29
Setting Up Admin Account Access
Enabling relevant access to existing users create new users in your network account
Once a supplier has registered via any of the previously mentioned registration procedures an admin account
is created for the supplier organization by default with specific access given as per the registration procedure
used
Other accesses can be enabled for this admin account by following the steps shown in the upcoming pages
30
Enabling User Access
Enabling relevant access to existing users create new users in your network account
1 Go to the supplier login page and login to your Ariba account
1
31
Enabling User Access
2 Click on the small arrow next to Company Settings to access the dropdown menu
2
32
3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option
Enabling User Access
3
33
In the Account Settings page that opens
4 Select the checkbox next to the admin user ID as shown
5 Click ldquoEditrdquo to proceed to enable other accesses
5
Enabling User Access
4
34
You will be navigated to an Edit User page here
6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable
7 Once done click ldquoSaverdquo to successfully update your user accesses
7
Enabling User Access
6
35
Upon returning to the Account Settings page
8 Click on ldquoSaverdquo to finally update all changes
Enabling User Access
8
36
9 This message will appear to confirm all your updates have been saved successfully
Enabling User Access
9
37
References from SAP Ariba
If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here
to go to SAP Ariba FAQ
The suppliers can create new users for their supplier organization as per the steps specified in the video that
can be accessed by the link below
For further queries and clarifications click here to go to Forum FAQ section
38
S2C ndash Sourcing to Contract
39
Sourcing Process Map for Suppliers
Nov 2013 ARIBA Inc All rights reserved
Supplier clarifies
and submits
response to NTU
sourcing event
(No clarification
after event closure)
NTU evaluates
and conducts
clarification
sessions with
suppliers if
necessary
Sourcing event creation and
publishing by NTU
Supplier elects to
respond to event Supplier registers and
creates Ariba Account
in order to respond (if
required)
NTU formally
awards sourcing
event to
successfully
contracted supplier
via Ariba Sourcing
solution
NTU and
Supplier
complete and
sign agreed
contract
document where
applicable NTU Action
Supplier Action
40
Source-to-Contract (NTU Tender)
1 Event Publish
2 Respond
3 Award amp Contract
1 Event Publish
42
Searching for business opportunity on NTU Procurement Website
1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on
Descriptions Document No Categories andor PublishClose dates
2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the
Document No for details
1
2
43
Searching for business opportunity on NTU Procurement Website
If you click on the Document No you will be navigated to this page to see further details on the tender
3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender
3
44
Responding to a business opportunity Posting on Ariba Discovery
Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting
4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo
4
9
45
Responding to a business opportunity Posting on Ariba Discovery
Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network
5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)
NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new
account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos
Ariba admin if you are unsure
5
2 Respond
47
Before You Beginhellip
Things to keep in mind
NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal
In the case where you are directed to the expression of interestrsquo page
You will need to follow Steps 1 to 7
In the case where you are directed to the sourcing portal
you may refer to the instructions from step 8 onwards
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on
the published tender
48
Nanyang Technological University
Responding to a business opportunity Posting on Ariba Discovery
Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7
1 Here you have to fill in your contact details
2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you
would like to receive the invitation)
1
2
49
Responding to a business opportunity Posting on Ariba Discovery
3 Click lsquoAttach Filersquo to submit any supporting document(s)
4 Click lsquoReview and Submitrsquo to continue
4
Nanyang Technological University
3
50
Responding to a business opportunity Posting on Ariba Discovery
5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender
5
Nanyang Technological University
51
Invitation to participate
Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event
6 Click on the lsquoClick Herersquo hyperlink below to access the event
6
52
Responding to an Event
After having clicked the hyperlink in the email you will navigated to this page
7 Login using your registered Ariba account created for NTU
7
53
Responding to an Event
Now you have arrived at the event posting on the sourcing portal
8 Click on lsquoIntend to Participatersquo to continue
9 If you want to decline you can click on lsquoDecline to Participatersquo
NOTE Should you change your mind provided its within the publication period you may still participate by returning to
the event page and click lsquoIntend to Respondrsquo
8 9
54
Responding to an Event
You will now arrive at the ldquoSelect Lotsrdquo page
10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking
the box for [use different currencies for different lots] Note Once selected currency cannot be amended
11Select the Lots you intend to bid for
12Click ldquoSubmit Selected Lotsrdquo to proceed
10
11
12
55
Responding to an Event
Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below
13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids
14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications
and Evaluation Criteriardquo
13
14
56
Responding to an Event
You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below
15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items
(Refer to next page for more information on alternative pricing)
16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo
icon (highlighted in a yellow box below)
15
16
57
Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid
For example the buyer may want to offer two or three other proposals
There are three types of alternative bids
Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create
Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby
eliminating the need for re-negotiation at a new quantity
Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price
accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative
responses
58
Responding to an Event
17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids
NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif
rtf ps csv docx png pptx ppsx dotx potx sldx xltx
17
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
14
Registering Through Discovery
11After registering your account you will receive an email to register email address asking you to verify your email
12 If within a certain amount of time you still have not received the email click on lsquoResendrsquo
11
12
15
Registering Through Discovery
The confirmation email will look like the one shown in the screen shot
13 If you are struggling to find the email in your inbox try searching with this subject line
14Once you have found the email click on the following link to activate and confirm your email address
13
14
16
Registering Through Discovery
15Once you have clicked on the link the email you will directed to the below page where you see your registered email
address and username
16Click on lsquoGo to my Company Profilersquo to proceed
16
15
17
Registering Through Discovery
17Once you have been redirected you will arrive on the below page here you can fill on some of your lsquoBasicrsquo Company
Information such as Website etc
18 Import on to note on this page is the lsquoNetworkIDrsquo please take note of this number and keep it handy as this is the unique
identifier for your organization for Ariba Sourcing
19Once you are done click on lsquoSaversquo to continue
18
19
17
18
Registering Through Discovery
20Once yoursquove clicked on the lsquoSaversquo from the previous page you will be redirected to the home page Click on the menu tab
(shaped like 9 stacked cubes) to view the dropdown menu
21Under the dropdown menu click on lsquoProposalsrsquo to view Tenders
20
21
19
Registering Through Discovery
22A pop up will appear with the title lsquoWelcome to Ariba Sourcingrsquo click on lsquoStart Usingrsquo to continue
22
20
Registering Through Discovery
23After clicking on lsquoStart Usingrsquo you will be redirected to the below page Click on lsquoComplete Required Profile Informationrsquo to
continue
23
21
Registering Through Discovery
24Once you have been redirected fill in the lsquoQuestionnairersquo that will pop up
25Click on lsquoSubmitrsquo once done
24
25
22
Registering Through Discovery
26Once you have clicked on lsquoSubmitrsquo you will see a timestamp of when your changes were updated so you can be sure that
your latest details are reflected
27Once done click on the lsquoXrsquo in the top right corner to exit the questionnaire
a If you reached this step from an invitation from NTU please proceed to slide 27 Else proceed to the next slide
27
26
23
Registering Through Discovery
28Your profile has now been sent to Nanyang Technological University to approve Upon approval you will be notified and
can start participating in Tenders
28
24
Points to Take Note
Once you have completed the previous steps you will have to wait for NTU to approve your profile before you
can participate in the tender This can take between 1 working day
Once NTU have approved your profile which you will receive an confirmation email you may then follow the
following steps to participate in the tender
25
Registering Through Discovery
The confirmation email will look like the one shown in the screen shot
1 Once NTU have approved your profile (this could take between 1 working day) you will receive an email like the one
below Click on the lsquoClick Herersquo hyperlink to continue
1
26
Registering Through Discovery
2 You will be redirected to the lsquoSupplier Sourcing Portalrsquo use your newly registeredpreferred existing account details to login
2
27
Registering Through Discovery
3 Once you login click on the menu tab (shaped like 9 stacked cubes) and choose Go to my [PROPOSALS] you will then
be able to find on your dashboard the event you previously found in discovery or the other events that you are currently
invited by NTU Click on the relevant event to continue
3
28
Registering Through Discovery
4 You will be redirected to the event page On the event page click on lsquoIntend to Participatersquo to participate in the tender
5 If you want to know more about responding to a sourcing event please proceed to slide 53
4
29
Setting Up Admin Account Access
Enabling relevant access to existing users create new users in your network account
Once a supplier has registered via any of the previously mentioned registration procedures an admin account
is created for the supplier organization by default with specific access given as per the registration procedure
used
Other accesses can be enabled for this admin account by following the steps shown in the upcoming pages
30
Enabling User Access
Enabling relevant access to existing users create new users in your network account
1 Go to the supplier login page and login to your Ariba account
1
31
Enabling User Access
2 Click on the small arrow next to Company Settings to access the dropdown menu
2
32
3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option
Enabling User Access
3
33
In the Account Settings page that opens
4 Select the checkbox next to the admin user ID as shown
5 Click ldquoEditrdquo to proceed to enable other accesses
5
Enabling User Access
4
34
You will be navigated to an Edit User page here
6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable
7 Once done click ldquoSaverdquo to successfully update your user accesses
7
Enabling User Access
6
35
Upon returning to the Account Settings page
8 Click on ldquoSaverdquo to finally update all changes
Enabling User Access
8
36
9 This message will appear to confirm all your updates have been saved successfully
Enabling User Access
9
37
References from SAP Ariba
If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here
to go to SAP Ariba FAQ
The suppliers can create new users for their supplier organization as per the steps specified in the video that
can be accessed by the link below
For further queries and clarifications click here to go to Forum FAQ section
38
S2C ndash Sourcing to Contract
39
Sourcing Process Map for Suppliers
Nov 2013 ARIBA Inc All rights reserved
Supplier clarifies
and submits
response to NTU
sourcing event
(No clarification
after event closure)
NTU evaluates
and conducts
clarification
sessions with
suppliers if
necessary
Sourcing event creation and
publishing by NTU
Supplier elects to
respond to event Supplier registers and
creates Ariba Account
in order to respond (if
required)
NTU formally
awards sourcing
event to
successfully
contracted supplier
via Ariba Sourcing
solution
NTU and
Supplier
complete and
sign agreed
contract
document where
applicable NTU Action
Supplier Action
40
Source-to-Contract (NTU Tender)
1 Event Publish
2 Respond
3 Award amp Contract
1 Event Publish
42
Searching for business opportunity on NTU Procurement Website
1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on
Descriptions Document No Categories andor PublishClose dates
2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the
Document No for details
1
2
43
Searching for business opportunity on NTU Procurement Website
If you click on the Document No you will be navigated to this page to see further details on the tender
3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender
3
44
Responding to a business opportunity Posting on Ariba Discovery
Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting
4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo
4
9
45
Responding to a business opportunity Posting on Ariba Discovery
Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network
5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)
NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new
account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos
Ariba admin if you are unsure
5
2 Respond
47
Before You Beginhellip
Things to keep in mind
NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal
In the case where you are directed to the expression of interestrsquo page
You will need to follow Steps 1 to 7
In the case where you are directed to the sourcing portal
you may refer to the instructions from step 8 onwards
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on
the published tender
48
Nanyang Technological University
Responding to a business opportunity Posting on Ariba Discovery
Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7
1 Here you have to fill in your contact details
2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you
would like to receive the invitation)
1
2
49
Responding to a business opportunity Posting on Ariba Discovery
3 Click lsquoAttach Filersquo to submit any supporting document(s)
4 Click lsquoReview and Submitrsquo to continue
4
Nanyang Technological University
3
50
Responding to a business opportunity Posting on Ariba Discovery
5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender
5
Nanyang Technological University
51
Invitation to participate
Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event
6 Click on the lsquoClick Herersquo hyperlink below to access the event
6
52
Responding to an Event
After having clicked the hyperlink in the email you will navigated to this page
7 Login using your registered Ariba account created for NTU
7
53
Responding to an Event
Now you have arrived at the event posting on the sourcing portal
8 Click on lsquoIntend to Participatersquo to continue
9 If you want to decline you can click on lsquoDecline to Participatersquo
NOTE Should you change your mind provided its within the publication period you may still participate by returning to
the event page and click lsquoIntend to Respondrsquo
8 9
54
Responding to an Event
You will now arrive at the ldquoSelect Lotsrdquo page
10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking
the box for [use different currencies for different lots] Note Once selected currency cannot be amended
11Select the Lots you intend to bid for
12Click ldquoSubmit Selected Lotsrdquo to proceed
10
11
12
55
Responding to an Event
Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below
13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids
14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications
and Evaluation Criteriardquo
13
14
56
Responding to an Event
You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below
15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items
(Refer to next page for more information on alternative pricing)
16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo
icon (highlighted in a yellow box below)
15
16
57
Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid
For example the buyer may want to offer two or three other proposals
There are three types of alternative bids
Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create
Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby
eliminating the need for re-negotiation at a new quantity
Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price
accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative
responses
58
Responding to an Event
17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids
NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif
rtf ps csv docx png pptx ppsx dotx potx sldx xltx
17
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
15
Registering Through Discovery
The confirmation email will look like the one shown in the screen shot
13 If you are struggling to find the email in your inbox try searching with this subject line
14Once you have found the email click on the following link to activate and confirm your email address
13
14
16
Registering Through Discovery
15Once you have clicked on the link the email you will directed to the below page where you see your registered email
address and username
16Click on lsquoGo to my Company Profilersquo to proceed
16
15
17
Registering Through Discovery
17Once you have been redirected you will arrive on the below page here you can fill on some of your lsquoBasicrsquo Company
Information such as Website etc
18 Import on to note on this page is the lsquoNetworkIDrsquo please take note of this number and keep it handy as this is the unique
identifier for your organization for Ariba Sourcing
19Once you are done click on lsquoSaversquo to continue
18
19
17
18
Registering Through Discovery
20Once yoursquove clicked on the lsquoSaversquo from the previous page you will be redirected to the home page Click on the menu tab
(shaped like 9 stacked cubes) to view the dropdown menu
21Under the dropdown menu click on lsquoProposalsrsquo to view Tenders
20
21
19
Registering Through Discovery
22A pop up will appear with the title lsquoWelcome to Ariba Sourcingrsquo click on lsquoStart Usingrsquo to continue
22
20
Registering Through Discovery
23After clicking on lsquoStart Usingrsquo you will be redirected to the below page Click on lsquoComplete Required Profile Informationrsquo to
continue
23
21
Registering Through Discovery
24Once you have been redirected fill in the lsquoQuestionnairersquo that will pop up
25Click on lsquoSubmitrsquo once done
24
25
22
Registering Through Discovery
26Once you have clicked on lsquoSubmitrsquo you will see a timestamp of when your changes were updated so you can be sure that
your latest details are reflected
27Once done click on the lsquoXrsquo in the top right corner to exit the questionnaire
a If you reached this step from an invitation from NTU please proceed to slide 27 Else proceed to the next slide
27
26
23
Registering Through Discovery
28Your profile has now been sent to Nanyang Technological University to approve Upon approval you will be notified and
can start participating in Tenders
28
24
Points to Take Note
Once you have completed the previous steps you will have to wait for NTU to approve your profile before you
can participate in the tender This can take between 1 working day
Once NTU have approved your profile which you will receive an confirmation email you may then follow the
following steps to participate in the tender
25
Registering Through Discovery
The confirmation email will look like the one shown in the screen shot
1 Once NTU have approved your profile (this could take between 1 working day) you will receive an email like the one
below Click on the lsquoClick Herersquo hyperlink to continue
1
26
Registering Through Discovery
2 You will be redirected to the lsquoSupplier Sourcing Portalrsquo use your newly registeredpreferred existing account details to login
2
27
Registering Through Discovery
3 Once you login click on the menu tab (shaped like 9 stacked cubes) and choose Go to my [PROPOSALS] you will then
be able to find on your dashboard the event you previously found in discovery or the other events that you are currently
invited by NTU Click on the relevant event to continue
3
28
Registering Through Discovery
4 You will be redirected to the event page On the event page click on lsquoIntend to Participatersquo to participate in the tender
5 If you want to know more about responding to a sourcing event please proceed to slide 53
4
29
Setting Up Admin Account Access
Enabling relevant access to existing users create new users in your network account
Once a supplier has registered via any of the previously mentioned registration procedures an admin account
is created for the supplier organization by default with specific access given as per the registration procedure
used
Other accesses can be enabled for this admin account by following the steps shown in the upcoming pages
30
Enabling User Access
Enabling relevant access to existing users create new users in your network account
1 Go to the supplier login page and login to your Ariba account
1
31
Enabling User Access
2 Click on the small arrow next to Company Settings to access the dropdown menu
2
32
3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option
Enabling User Access
3
33
In the Account Settings page that opens
4 Select the checkbox next to the admin user ID as shown
5 Click ldquoEditrdquo to proceed to enable other accesses
5
Enabling User Access
4
34
You will be navigated to an Edit User page here
6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable
7 Once done click ldquoSaverdquo to successfully update your user accesses
7
Enabling User Access
6
35
Upon returning to the Account Settings page
8 Click on ldquoSaverdquo to finally update all changes
Enabling User Access
8
36
9 This message will appear to confirm all your updates have been saved successfully
Enabling User Access
9
37
References from SAP Ariba
If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here
to go to SAP Ariba FAQ
The suppliers can create new users for their supplier organization as per the steps specified in the video that
can be accessed by the link below
For further queries and clarifications click here to go to Forum FAQ section
38
S2C ndash Sourcing to Contract
39
Sourcing Process Map for Suppliers
Nov 2013 ARIBA Inc All rights reserved
Supplier clarifies
and submits
response to NTU
sourcing event
(No clarification
after event closure)
NTU evaluates
and conducts
clarification
sessions with
suppliers if
necessary
Sourcing event creation and
publishing by NTU
Supplier elects to
respond to event Supplier registers and
creates Ariba Account
in order to respond (if
required)
NTU formally
awards sourcing
event to
successfully
contracted supplier
via Ariba Sourcing
solution
NTU and
Supplier
complete and
sign agreed
contract
document where
applicable NTU Action
Supplier Action
40
Source-to-Contract (NTU Tender)
1 Event Publish
2 Respond
3 Award amp Contract
1 Event Publish
42
Searching for business opportunity on NTU Procurement Website
1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on
Descriptions Document No Categories andor PublishClose dates
2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the
Document No for details
1
2
43
Searching for business opportunity on NTU Procurement Website
If you click on the Document No you will be navigated to this page to see further details on the tender
3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender
3
44
Responding to a business opportunity Posting on Ariba Discovery
Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting
4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo
4
9
45
Responding to a business opportunity Posting on Ariba Discovery
Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network
5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)
NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new
account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos
Ariba admin if you are unsure
5
2 Respond
47
Before You Beginhellip
Things to keep in mind
NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal
In the case where you are directed to the expression of interestrsquo page
You will need to follow Steps 1 to 7
In the case where you are directed to the sourcing portal
you may refer to the instructions from step 8 onwards
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on
the published tender
48
Nanyang Technological University
Responding to a business opportunity Posting on Ariba Discovery
Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7
1 Here you have to fill in your contact details
2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you
would like to receive the invitation)
1
2
49
Responding to a business opportunity Posting on Ariba Discovery
3 Click lsquoAttach Filersquo to submit any supporting document(s)
4 Click lsquoReview and Submitrsquo to continue
4
Nanyang Technological University
3
50
Responding to a business opportunity Posting on Ariba Discovery
5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender
5
Nanyang Technological University
51
Invitation to participate
Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event
6 Click on the lsquoClick Herersquo hyperlink below to access the event
6
52
Responding to an Event
After having clicked the hyperlink in the email you will navigated to this page
7 Login using your registered Ariba account created for NTU
7
53
Responding to an Event
Now you have arrived at the event posting on the sourcing portal
8 Click on lsquoIntend to Participatersquo to continue
9 If you want to decline you can click on lsquoDecline to Participatersquo
NOTE Should you change your mind provided its within the publication period you may still participate by returning to
the event page and click lsquoIntend to Respondrsquo
8 9
54
Responding to an Event
You will now arrive at the ldquoSelect Lotsrdquo page
10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking
the box for [use different currencies for different lots] Note Once selected currency cannot be amended
11Select the Lots you intend to bid for
12Click ldquoSubmit Selected Lotsrdquo to proceed
10
11
12
55
Responding to an Event
Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below
13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids
14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications
and Evaluation Criteriardquo
13
14
56
Responding to an Event
You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below
15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items
(Refer to next page for more information on alternative pricing)
16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo
icon (highlighted in a yellow box below)
15
16
57
Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid
For example the buyer may want to offer two or three other proposals
There are three types of alternative bids
Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create
Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby
eliminating the need for re-negotiation at a new quantity
Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price
accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative
responses
58
Responding to an Event
17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids
NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif
rtf ps csv docx png pptx ppsx dotx potx sldx xltx
17
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
16
Registering Through Discovery
15Once you have clicked on the link the email you will directed to the below page where you see your registered email
address and username
16Click on lsquoGo to my Company Profilersquo to proceed
16
15
17
Registering Through Discovery
17Once you have been redirected you will arrive on the below page here you can fill on some of your lsquoBasicrsquo Company
Information such as Website etc
18 Import on to note on this page is the lsquoNetworkIDrsquo please take note of this number and keep it handy as this is the unique
identifier for your organization for Ariba Sourcing
19Once you are done click on lsquoSaversquo to continue
18
19
17
18
Registering Through Discovery
20Once yoursquove clicked on the lsquoSaversquo from the previous page you will be redirected to the home page Click on the menu tab
(shaped like 9 stacked cubes) to view the dropdown menu
21Under the dropdown menu click on lsquoProposalsrsquo to view Tenders
20
21
19
Registering Through Discovery
22A pop up will appear with the title lsquoWelcome to Ariba Sourcingrsquo click on lsquoStart Usingrsquo to continue
22
20
Registering Through Discovery
23After clicking on lsquoStart Usingrsquo you will be redirected to the below page Click on lsquoComplete Required Profile Informationrsquo to
continue
23
21
Registering Through Discovery
24Once you have been redirected fill in the lsquoQuestionnairersquo that will pop up
25Click on lsquoSubmitrsquo once done
24
25
22
Registering Through Discovery
26Once you have clicked on lsquoSubmitrsquo you will see a timestamp of when your changes were updated so you can be sure that
your latest details are reflected
27Once done click on the lsquoXrsquo in the top right corner to exit the questionnaire
a If you reached this step from an invitation from NTU please proceed to slide 27 Else proceed to the next slide
27
26
23
Registering Through Discovery
28Your profile has now been sent to Nanyang Technological University to approve Upon approval you will be notified and
can start participating in Tenders
28
24
Points to Take Note
Once you have completed the previous steps you will have to wait for NTU to approve your profile before you
can participate in the tender This can take between 1 working day
Once NTU have approved your profile which you will receive an confirmation email you may then follow the
following steps to participate in the tender
25
Registering Through Discovery
The confirmation email will look like the one shown in the screen shot
1 Once NTU have approved your profile (this could take between 1 working day) you will receive an email like the one
below Click on the lsquoClick Herersquo hyperlink to continue
1
26
Registering Through Discovery
2 You will be redirected to the lsquoSupplier Sourcing Portalrsquo use your newly registeredpreferred existing account details to login
2
27
Registering Through Discovery
3 Once you login click on the menu tab (shaped like 9 stacked cubes) and choose Go to my [PROPOSALS] you will then
be able to find on your dashboard the event you previously found in discovery or the other events that you are currently
invited by NTU Click on the relevant event to continue
3
28
Registering Through Discovery
4 You will be redirected to the event page On the event page click on lsquoIntend to Participatersquo to participate in the tender
5 If you want to know more about responding to a sourcing event please proceed to slide 53
4
29
Setting Up Admin Account Access
Enabling relevant access to existing users create new users in your network account
Once a supplier has registered via any of the previously mentioned registration procedures an admin account
is created for the supplier organization by default with specific access given as per the registration procedure
used
Other accesses can be enabled for this admin account by following the steps shown in the upcoming pages
30
Enabling User Access
Enabling relevant access to existing users create new users in your network account
1 Go to the supplier login page and login to your Ariba account
1
31
Enabling User Access
2 Click on the small arrow next to Company Settings to access the dropdown menu
2
32
3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option
Enabling User Access
3
33
In the Account Settings page that opens
4 Select the checkbox next to the admin user ID as shown
5 Click ldquoEditrdquo to proceed to enable other accesses
5
Enabling User Access
4
34
You will be navigated to an Edit User page here
6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable
7 Once done click ldquoSaverdquo to successfully update your user accesses
7
Enabling User Access
6
35
Upon returning to the Account Settings page
8 Click on ldquoSaverdquo to finally update all changes
Enabling User Access
8
36
9 This message will appear to confirm all your updates have been saved successfully
Enabling User Access
9
37
References from SAP Ariba
If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here
to go to SAP Ariba FAQ
The suppliers can create new users for their supplier organization as per the steps specified in the video that
can be accessed by the link below
For further queries and clarifications click here to go to Forum FAQ section
38
S2C ndash Sourcing to Contract
39
Sourcing Process Map for Suppliers
Nov 2013 ARIBA Inc All rights reserved
Supplier clarifies
and submits
response to NTU
sourcing event
(No clarification
after event closure)
NTU evaluates
and conducts
clarification
sessions with
suppliers if
necessary
Sourcing event creation and
publishing by NTU
Supplier elects to
respond to event Supplier registers and
creates Ariba Account
in order to respond (if
required)
NTU formally
awards sourcing
event to
successfully
contracted supplier
via Ariba Sourcing
solution
NTU and
Supplier
complete and
sign agreed
contract
document where
applicable NTU Action
Supplier Action
40
Source-to-Contract (NTU Tender)
1 Event Publish
2 Respond
3 Award amp Contract
1 Event Publish
42
Searching for business opportunity on NTU Procurement Website
1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on
Descriptions Document No Categories andor PublishClose dates
2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the
Document No for details
1
2
43
Searching for business opportunity on NTU Procurement Website
If you click on the Document No you will be navigated to this page to see further details on the tender
3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender
3
44
Responding to a business opportunity Posting on Ariba Discovery
Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting
4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo
4
9
45
Responding to a business opportunity Posting on Ariba Discovery
Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network
5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)
NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new
account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos
Ariba admin if you are unsure
5
2 Respond
47
Before You Beginhellip
Things to keep in mind
NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal
In the case where you are directed to the expression of interestrsquo page
You will need to follow Steps 1 to 7
In the case where you are directed to the sourcing portal
you may refer to the instructions from step 8 onwards
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on
the published tender
48
Nanyang Technological University
Responding to a business opportunity Posting on Ariba Discovery
Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7
1 Here you have to fill in your contact details
2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you
would like to receive the invitation)
1
2
49
Responding to a business opportunity Posting on Ariba Discovery
3 Click lsquoAttach Filersquo to submit any supporting document(s)
4 Click lsquoReview and Submitrsquo to continue
4
Nanyang Technological University
3
50
Responding to a business opportunity Posting on Ariba Discovery
5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender
5
Nanyang Technological University
51
Invitation to participate
Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event
6 Click on the lsquoClick Herersquo hyperlink below to access the event
6
52
Responding to an Event
After having clicked the hyperlink in the email you will navigated to this page
7 Login using your registered Ariba account created for NTU
7
53
Responding to an Event
Now you have arrived at the event posting on the sourcing portal
8 Click on lsquoIntend to Participatersquo to continue
9 If you want to decline you can click on lsquoDecline to Participatersquo
NOTE Should you change your mind provided its within the publication period you may still participate by returning to
the event page and click lsquoIntend to Respondrsquo
8 9
54
Responding to an Event
You will now arrive at the ldquoSelect Lotsrdquo page
10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking
the box for [use different currencies for different lots] Note Once selected currency cannot be amended
11Select the Lots you intend to bid for
12Click ldquoSubmit Selected Lotsrdquo to proceed
10
11
12
55
Responding to an Event
Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below
13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids
14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications
and Evaluation Criteriardquo
13
14
56
Responding to an Event
You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below
15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items
(Refer to next page for more information on alternative pricing)
16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo
icon (highlighted in a yellow box below)
15
16
57
Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid
For example the buyer may want to offer two or three other proposals
There are three types of alternative bids
Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create
Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby
eliminating the need for re-negotiation at a new quantity
Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price
accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative
responses
58
Responding to an Event
17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids
NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif
rtf ps csv docx png pptx ppsx dotx potx sldx xltx
17
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
17
Registering Through Discovery
17Once you have been redirected you will arrive on the below page here you can fill on some of your lsquoBasicrsquo Company
Information such as Website etc
18 Import on to note on this page is the lsquoNetworkIDrsquo please take note of this number and keep it handy as this is the unique
identifier for your organization for Ariba Sourcing
19Once you are done click on lsquoSaversquo to continue
18
19
17
18
Registering Through Discovery
20Once yoursquove clicked on the lsquoSaversquo from the previous page you will be redirected to the home page Click on the menu tab
(shaped like 9 stacked cubes) to view the dropdown menu
21Under the dropdown menu click on lsquoProposalsrsquo to view Tenders
20
21
19
Registering Through Discovery
22A pop up will appear with the title lsquoWelcome to Ariba Sourcingrsquo click on lsquoStart Usingrsquo to continue
22
20
Registering Through Discovery
23After clicking on lsquoStart Usingrsquo you will be redirected to the below page Click on lsquoComplete Required Profile Informationrsquo to
continue
23
21
Registering Through Discovery
24Once you have been redirected fill in the lsquoQuestionnairersquo that will pop up
25Click on lsquoSubmitrsquo once done
24
25
22
Registering Through Discovery
26Once you have clicked on lsquoSubmitrsquo you will see a timestamp of when your changes were updated so you can be sure that
your latest details are reflected
27Once done click on the lsquoXrsquo in the top right corner to exit the questionnaire
a If you reached this step from an invitation from NTU please proceed to slide 27 Else proceed to the next slide
27
26
23
Registering Through Discovery
28Your profile has now been sent to Nanyang Technological University to approve Upon approval you will be notified and
can start participating in Tenders
28
24
Points to Take Note
Once you have completed the previous steps you will have to wait for NTU to approve your profile before you
can participate in the tender This can take between 1 working day
Once NTU have approved your profile which you will receive an confirmation email you may then follow the
following steps to participate in the tender
25
Registering Through Discovery
The confirmation email will look like the one shown in the screen shot
1 Once NTU have approved your profile (this could take between 1 working day) you will receive an email like the one
below Click on the lsquoClick Herersquo hyperlink to continue
1
26
Registering Through Discovery
2 You will be redirected to the lsquoSupplier Sourcing Portalrsquo use your newly registeredpreferred existing account details to login
2
27
Registering Through Discovery
3 Once you login click on the menu tab (shaped like 9 stacked cubes) and choose Go to my [PROPOSALS] you will then
be able to find on your dashboard the event you previously found in discovery or the other events that you are currently
invited by NTU Click on the relevant event to continue
3
28
Registering Through Discovery
4 You will be redirected to the event page On the event page click on lsquoIntend to Participatersquo to participate in the tender
5 If you want to know more about responding to a sourcing event please proceed to slide 53
4
29
Setting Up Admin Account Access
Enabling relevant access to existing users create new users in your network account
Once a supplier has registered via any of the previously mentioned registration procedures an admin account
is created for the supplier organization by default with specific access given as per the registration procedure
used
Other accesses can be enabled for this admin account by following the steps shown in the upcoming pages
30
Enabling User Access
Enabling relevant access to existing users create new users in your network account
1 Go to the supplier login page and login to your Ariba account
1
31
Enabling User Access
2 Click on the small arrow next to Company Settings to access the dropdown menu
2
32
3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option
Enabling User Access
3
33
In the Account Settings page that opens
4 Select the checkbox next to the admin user ID as shown
5 Click ldquoEditrdquo to proceed to enable other accesses
5
Enabling User Access
4
34
You will be navigated to an Edit User page here
6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable
7 Once done click ldquoSaverdquo to successfully update your user accesses
7
Enabling User Access
6
35
Upon returning to the Account Settings page
8 Click on ldquoSaverdquo to finally update all changes
Enabling User Access
8
36
9 This message will appear to confirm all your updates have been saved successfully
Enabling User Access
9
37
References from SAP Ariba
If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here
to go to SAP Ariba FAQ
The suppliers can create new users for their supplier organization as per the steps specified in the video that
can be accessed by the link below
For further queries and clarifications click here to go to Forum FAQ section
38
S2C ndash Sourcing to Contract
39
Sourcing Process Map for Suppliers
Nov 2013 ARIBA Inc All rights reserved
Supplier clarifies
and submits
response to NTU
sourcing event
(No clarification
after event closure)
NTU evaluates
and conducts
clarification
sessions with
suppliers if
necessary
Sourcing event creation and
publishing by NTU
Supplier elects to
respond to event Supplier registers and
creates Ariba Account
in order to respond (if
required)
NTU formally
awards sourcing
event to
successfully
contracted supplier
via Ariba Sourcing
solution
NTU and
Supplier
complete and
sign agreed
contract
document where
applicable NTU Action
Supplier Action
40
Source-to-Contract (NTU Tender)
1 Event Publish
2 Respond
3 Award amp Contract
1 Event Publish
42
Searching for business opportunity on NTU Procurement Website
1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on
Descriptions Document No Categories andor PublishClose dates
2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the
Document No for details
1
2
43
Searching for business opportunity on NTU Procurement Website
If you click on the Document No you will be navigated to this page to see further details on the tender
3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender
3
44
Responding to a business opportunity Posting on Ariba Discovery
Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting
4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo
4
9
45
Responding to a business opportunity Posting on Ariba Discovery
Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network
5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)
NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new
account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos
Ariba admin if you are unsure
5
2 Respond
47
Before You Beginhellip
Things to keep in mind
NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal
In the case where you are directed to the expression of interestrsquo page
You will need to follow Steps 1 to 7
In the case where you are directed to the sourcing portal
you may refer to the instructions from step 8 onwards
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on
the published tender
48
Nanyang Technological University
Responding to a business opportunity Posting on Ariba Discovery
Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7
1 Here you have to fill in your contact details
2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you
would like to receive the invitation)
1
2
49
Responding to a business opportunity Posting on Ariba Discovery
3 Click lsquoAttach Filersquo to submit any supporting document(s)
4 Click lsquoReview and Submitrsquo to continue
4
Nanyang Technological University
3
50
Responding to a business opportunity Posting on Ariba Discovery
5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender
5
Nanyang Technological University
51
Invitation to participate
Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event
6 Click on the lsquoClick Herersquo hyperlink below to access the event
6
52
Responding to an Event
After having clicked the hyperlink in the email you will navigated to this page
7 Login using your registered Ariba account created for NTU
7
53
Responding to an Event
Now you have arrived at the event posting on the sourcing portal
8 Click on lsquoIntend to Participatersquo to continue
9 If you want to decline you can click on lsquoDecline to Participatersquo
NOTE Should you change your mind provided its within the publication period you may still participate by returning to
the event page and click lsquoIntend to Respondrsquo
8 9
54
Responding to an Event
You will now arrive at the ldquoSelect Lotsrdquo page
10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking
the box for [use different currencies for different lots] Note Once selected currency cannot be amended
11Select the Lots you intend to bid for
12Click ldquoSubmit Selected Lotsrdquo to proceed
10
11
12
55
Responding to an Event
Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below
13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids
14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications
and Evaluation Criteriardquo
13
14
56
Responding to an Event
You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below
15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items
(Refer to next page for more information on alternative pricing)
16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo
icon (highlighted in a yellow box below)
15
16
57
Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid
For example the buyer may want to offer two or three other proposals
There are three types of alternative bids
Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create
Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby
eliminating the need for re-negotiation at a new quantity
Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price
accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative
responses
58
Responding to an Event
17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids
NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif
rtf ps csv docx png pptx ppsx dotx potx sldx xltx
17
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
18
Registering Through Discovery
20Once yoursquove clicked on the lsquoSaversquo from the previous page you will be redirected to the home page Click on the menu tab
(shaped like 9 stacked cubes) to view the dropdown menu
21Under the dropdown menu click on lsquoProposalsrsquo to view Tenders
20
21
19
Registering Through Discovery
22A pop up will appear with the title lsquoWelcome to Ariba Sourcingrsquo click on lsquoStart Usingrsquo to continue
22
20
Registering Through Discovery
23After clicking on lsquoStart Usingrsquo you will be redirected to the below page Click on lsquoComplete Required Profile Informationrsquo to
continue
23
21
Registering Through Discovery
24Once you have been redirected fill in the lsquoQuestionnairersquo that will pop up
25Click on lsquoSubmitrsquo once done
24
25
22
Registering Through Discovery
26Once you have clicked on lsquoSubmitrsquo you will see a timestamp of when your changes were updated so you can be sure that
your latest details are reflected
27Once done click on the lsquoXrsquo in the top right corner to exit the questionnaire
a If you reached this step from an invitation from NTU please proceed to slide 27 Else proceed to the next slide
27
26
23
Registering Through Discovery
28Your profile has now been sent to Nanyang Technological University to approve Upon approval you will be notified and
can start participating in Tenders
28
24
Points to Take Note
Once you have completed the previous steps you will have to wait for NTU to approve your profile before you
can participate in the tender This can take between 1 working day
Once NTU have approved your profile which you will receive an confirmation email you may then follow the
following steps to participate in the tender
25
Registering Through Discovery
The confirmation email will look like the one shown in the screen shot
1 Once NTU have approved your profile (this could take between 1 working day) you will receive an email like the one
below Click on the lsquoClick Herersquo hyperlink to continue
1
26
Registering Through Discovery
2 You will be redirected to the lsquoSupplier Sourcing Portalrsquo use your newly registeredpreferred existing account details to login
2
27
Registering Through Discovery
3 Once you login click on the menu tab (shaped like 9 stacked cubes) and choose Go to my [PROPOSALS] you will then
be able to find on your dashboard the event you previously found in discovery or the other events that you are currently
invited by NTU Click on the relevant event to continue
3
28
Registering Through Discovery
4 You will be redirected to the event page On the event page click on lsquoIntend to Participatersquo to participate in the tender
5 If you want to know more about responding to a sourcing event please proceed to slide 53
4
29
Setting Up Admin Account Access
Enabling relevant access to existing users create new users in your network account
Once a supplier has registered via any of the previously mentioned registration procedures an admin account
is created for the supplier organization by default with specific access given as per the registration procedure
used
Other accesses can be enabled for this admin account by following the steps shown in the upcoming pages
30
Enabling User Access
Enabling relevant access to existing users create new users in your network account
1 Go to the supplier login page and login to your Ariba account
1
31
Enabling User Access
2 Click on the small arrow next to Company Settings to access the dropdown menu
2
32
3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option
Enabling User Access
3
33
In the Account Settings page that opens
4 Select the checkbox next to the admin user ID as shown
5 Click ldquoEditrdquo to proceed to enable other accesses
5
Enabling User Access
4
34
You will be navigated to an Edit User page here
6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable
7 Once done click ldquoSaverdquo to successfully update your user accesses
7
Enabling User Access
6
35
Upon returning to the Account Settings page
8 Click on ldquoSaverdquo to finally update all changes
Enabling User Access
8
36
9 This message will appear to confirm all your updates have been saved successfully
Enabling User Access
9
37
References from SAP Ariba
If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here
to go to SAP Ariba FAQ
The suppliers can create new users for their supplier organization as per the steps specified in the video that
can be accessed by the link below
For further queries and clarifications click here to go to Forum FAQ section
38
S2C ndash Sourcing to Contract
39
Sourcing Process Map for Suppliers
Nov 2013 ARIBA Inc All rights reserved
Supplier clarifies
and submits
response to NTU
sourcing event
(No clarification
after event closure)
NTU evaluates
and conducts
clarification
sessions with
suppliers if
necessary
Sourcing event creation and
publishing by NTU
Supplier elects to
respond to event Supplier registers and
creates Ariba Account
in order to respond (if
required)
NTU formally
awards sourcing
event to
successfully
contracted supplier
via Ariba Sourcing
solution
NTU and
Supplier
complete and
sign agreed
contract
document where
applicable NTU Action
Supplier Action
40
Source-to-Contract (NTU Tender)
1 Event Publish
2 Respond
3 Award amp Contract
1 Event Publish
42
Searching for business opportunity on NTU Procurement Website
1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on
Descriptions Document No Categories andor PublishClose dates
2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the
Document No for details
1
2
43
Searching for business opportunity on NTU Procurement Website
If you click on the Document No you will be navigated to this page to see further details on the tender
3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender
3
44
Responding to a business opportunity Posting on Ariba Discovery
Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting
4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo
4
9
45
Responding to a business opportunity Posting on Ariba Discovery
Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network
5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)
NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new
account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos
Ariba admin if you are unsure
5
2 Respond
47
Before You Beginhellip
Things to keep in mind
NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal
In the case where you are directed to the expression of interestrsquo page
You will need to follow Steps 1 to 7
In the case where you are directed to the sourcing portal
you may refer to the instructions from step 8 onwards
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on
the published tender
48
Nanyang Technological University
Responding to a business opportunity Posting on Ariba Discovery
Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7
1 Here you have to fill in your contact details
2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you
would like to receive the invitation)
1
2
49
Responding to a business opportunity Posting on Ariba Discovery
3 Click lsquoAttach Filersquo to submit any supporting document(s)
4 Click lsquoReview and Submitrsquo to continue
4
Nanyang Technological University
3
50
Responding to a business opportunity Posting on Ariba Discovery
5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender
5
Nanyang Technological University
51
Invitation to participate
Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event
6 Click on the lsquoClick Herersquo hyperlink below to access the event
6
52
Responding to an Event
After having clicked the hyperlink in the email you will navigated to this page
7 Login using your registered Ariba account created for NTU
7
53
Responding to an Event
Now you have arrived at the event posting on the sourcing portal
8 Click on lsquoIntend to Participatersquo to continue
9 If you want to decline you can click on lsquoDecline to Participatersquo
NOTE Should you change your mind provided its within the publication period you may still participate by returning to
the event page and click lsquoIntend to Respondrsquo
8 9
54
Responding to an Event
You will now arrive at the ldquoSelect Lotsrdquo page
10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking
the box for [use different currencies for different lots] Note Once selected currency cannot be amended
11Select the Lots you intend to bid for
12Click ldquoSubmit Selected Lotsrdquo to proceed
10
11
12
55
Responding to an Event
Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below
13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids
14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications
and Evaluation Criteriardquo
13
14
56
Responding to an Event
You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below
15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items
(Refer to next page for more information on alternative pricing)
16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo
icon (highlighted in a yellow box below)
15
16
57
Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid
For example the buyer may want to offer two or three other proposals
There are three types of alternative bids
Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create
Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby
eliminating the need for re-negotiation at a new quantity
Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price
accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative
responses
58
Responding to an Event
17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids
NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif
rtf ps csv docx png pptx ppsx dotx potx sldx xltx
17
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
19
Registering Through Discovery
22A pop up will appear with the title lsquoWelcome to Ariba Sourcingrsquo click on lsquoStart Usingrsquo to continue
22
20
Registering Through Discovery
23After clicking on lsquoStart Usingrsquo you will be redirected to the below page Click on lsquoComplete Required Profile Informationrsquo to
continue
23
21
Registering Through Discovery
24Once you have been redirected fill in the lsquoQuestionnairersquo that will pop up
25Click on lsquoSubmitrsquo once done
24
25
22
Registering Through Discovery
26Once you have clicked on lsquoSubmitrsquo you will see a timestamp of when your changes were updated so you can be sure that
your latest details are reflected
27Once done click on the lsquoXrsquo in the top right corner to exit the questionnaire
a If you reached this step from an invitation from NTU please proceed to slide 27 Else proceed to the next slide
27
26
23
Registering Through Discovery
28Your profile has now been sent to Nanyang Technological University to approve Upon approval you will be notified and
can start participating in Tenders
28
24
Points to Take Note
Once you have completed the previous steps you will have to wait for NTU to approve your profile before you
can participate in the tender This can take between 1 working day
Once NTU have approved your profile which you will receive an confirmation email you may then follow the
following steps to participate in the tender
25
Registering Through Discovery
The confirmation email will look like the one shown in the screen shot
1 Once NTU have approved your profile (this could take between 1 working day) you will receive an email like the one
below Click on the lsquoClick Herersquo hyperlink to continue
1
26
Registering Through Discovery
2 You will be redirected to the lsquoSupplier Sourcing Portalrsquo use your newly registeredpreferred existing account details to login
2
27
Registering Through Discovery
3 Once you login click on the menu tab (shaped like 9 stacked cubes) and choose Go to my [PROPOSALS] you will then
be able to find on your dashboard the event you previously found in discovery or the other events that you are currently
invited by NTU Click on the relevant event to continue
3
28
Registering Through Discovery
4 You will be redirected to the event page On the event page click on lsquoIntend to Participatersquo to participate in the tender
5 If you want to know more about responding to a sourcing event please proceed to slide 53
4
29
Setting Up Admin Account Access
Enabling relevant access to existing users create new users in your network account
Once a supplier has registered via any of the previously mentioned registration procedures an admin account
is created for the supplier organization by default with specific access given as per the registration procedure
used
Other accesses can be enabled for this admin account by following the steps shown in the upcoming pages
30
Enabling User Access
Enabling relevant access to existing users create new users in your network account
1 Go to the supplier login page and login to your Ariba account
1
31
Enabling User Access
2 Click on the small arrow next to Company Settings to access the dropdown menu
2
32
3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option
Enabling User Access
3
33
In the Account Settings page that opens
4 Select the checkbox next to the admin user ID as shown
5 Click ldquoEditrdquo to proceed to enable other accesses
5
Enabling User Access
4
34
You will be navigated to an Edit User page here
6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable
7 Once done click ldquoSaverdquo to successfully update your user accesses
7
Enabling User Access
6
35
Upon returning to the Account Settings page
8 Click on ldquoSaverdquo to finally update all changes
Enabling User Access
8
36
9 This message will appear to confirm all your updates have been saved successfully
Enabling User Access
9
37
References from SAP Ariba
If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here
to go to SAP Ariba FAQ
The suppliers can create new users for their supplier organization as per the steps specified in the video that
can be accessed by the link below
For further queries and clarifications click here to go to Forum FAQ section
38
S2C ndash Sourcing to Contract
39
Sourcing Process Map for Suppliers
Nov 2013 ARIBA Inc All rights reserved
Supplier clarifies
and submits
response to NTU
sourcing event
(No clarification
after event closure)
NTU evaluates
and conducts
clarification
sessions with
suppliers if
necessary
Sourcing event creation and
publishing by NTU
Supplier elects to
respond to event Supplier registers and
creates Ariba Account
in order to respond (if
required)
NTU formally
awards sourcing
event to
successfully
contracted supplier
via Ariba Sourcing
solution
NTU and
Supplier
complete and
sign agreed
contract
document where
applicable NTU Action
Supplier Action
40
Source-to-Contract (NTU Tender)
1 Event Publish
2 Respond
3 Award amp Contract
1 Event Publish
42
Searching for business opportunity on NTU Procurement Website
1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on
Descriptions Document No Categories andor PublishClose dates
2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the
Document No for details
1
2
43
Searching for business opportunity on NTU Procurement Website
If you click on the Document No you will be navigated to this page to see further details on the tender
3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender
3
44
Responding to a business opportunity Posting on Ariba Discovery
Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting
4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo
4
9
45
Responding to a business opportunity Posting on Ariba Discovery
Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network
5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)
NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new
account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos
Ariba admin if you are unsure
5
2 Respond
47
Before You Beginhellip
Things to keep in mind
NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal
In the case where you are directed to the expression of interestrsquo page
You will need to follow Steps 1 to 7
In the case where you are directed to the sourcing portal
you may refer to the instructions from step 8 onwards
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on
the published tender
48
Nanyang Technological University
Responding to a business opportunity Posting on Ariba Discovery
Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7
1 Here you have to fill in your contact details
2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you
would like to receive the invitation)
1
2
49
Responding to a business opportunity Posting on Ariba Discovery
3 Click lsquoAttach Filersquo to submit any supporting document(s)
4 Click lsquoReview and Submitrsquo to continue
4
Nanyang Technological University
3
50
Responding to a business opportunity Posting on Ariba Discovery
5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender
5
Nanyang Technological University
51
Invitation to participate
Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event
6 Click on the lsquoClick Herersquo hyperlink below to access the event
6
52
Responding to an Event
After having clicked the hyperlink in the email you will navigated to this page
7 Login using your registered Ariba account created for NTU
7
53
Responding to an Event
Now you have arrived at the event posting on the sourcing portal
8 Click on lsquoIntend to Participatersquo to continue
9 If you want to decline you can click on lsquoDecline to Participatersquo
NOTE Should you change your mind provided its within the publication period you may still participate by returning to
the event page and click lsquoIntend to Respondrsquo
8 9
54
Responding to an Event
You will now arrive at the ldquoSelect Lotsrdquo page
10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking
the box for [use different currencies for different lots] Note Once selected currency cannot be amended
11Select the Lots you intend to bid for
12Click ldquoSubmit Selected Lotsrdquo to proceed
10
11
12
55
Responding to an Event
Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below
13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids
14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications
and Evaluation Criteriardquo
13
14
56
Responding to an Event
You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below
15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items
(Refer to next page for more information on alternative pricing)
16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo
icon (highlighted in a yellow box below)
15
16
57
Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid
For example the buyer may want to offer two or three other proposals
There are three types of alternative bids
Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create
Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby
eliminating the need for re-negotiation at a new quantity
Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price
accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative
responses
58
Responding to an Event
17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids
NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif
rtf ps csv docx png pptx ppsx dotx potx sldx xltx
17
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
20
Registering Through Discovery
23After clicking on lsquoStart Usingrsquo you will be redirected to the below page Click on lsquoComplete Required Profile Informationrsquo to
continue
23
21
Registering Through Discovery
24Once you have been redirected fill in the lsquoQuestionnairersquo that will pop up
25Click on lsquoSubmitrsquo once done
24
25
22
Registering Through Discovery
26Once you have clicked on lsquoSubmitrsquo you will see a timestamp of when your changes were updated so you can be sure that
your latest details are reflected
27Once done click on the lsquoXrsquo in the top right corner to exit the questionnaire
a If you reached this step from an invitation from NTU please proceed to slide 27 Else proceed to the next slide
27
26
23
Registering Through Discovery
28Your profile has now been sent to Nanyang Technological University to approve Upon approval you will be notified and
can start participating in Tenders
28
24
Points to Take Note
Once you have completed the previous steps you will have to wait for NTU to approve your profile before you
can participate in the tender This can take between 1 working day
Once NTU have approved your profile which you will receive an confirmation email you may then follow the
following steps to participate in the tender
25
Registering Through Discovery
The confirmation email will look like the one shown in the screen shot
1 Once NTU have approved your profile (this could take between 1 working day) you will receive an email like the one
below Click on the lsquoClick Herersquo hyperlink to continue
1
26
Registering Through Discovery
2 You will be redirected to the lsquoSupplier Sourcing Portalrsquo use your newly registeredpreferred existing account details to login
2
27
Registering Through Discovery
3 Once you login click on the menu tab (shaped like 9 stacked cubes) and choose Go to my [PROPOSALS] you will then
be able to find on your dashboard the event you previously found in discovery or the other events that you are currently
invited by NTU Click on the relevant event to continue
3
28
Registering Through Discovery
4 You will be redirected to the event page On the event page click on lsquoIntend to Participatersquo to participate in the tender
5 If you want to know more about responding to a sourcing event please proceed to slide 53
4
29
Setting Up Admin Account Access
Enabling relevant access to existing users create new users in your network account
Once a supplier has registered via any of the previously mentioned registration procedures an admin account
is created for the supplier organization by default with specific access given as per the registration procedure
used
Other accesses can be enabled for this admin account by following the steps shown in the upcoming pages
30
Enabling User Access
Enabling relevant access to existing users create new users in your network account
1 Go to the supplier login page and login to your Ariba account
1
31
Enabling User Access
2 Click on the small arrow next to Company Settings to access the dropdown menu
2
32
3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option
Enabling User Access
3
33
In the Account Settings page that opens
4 Select the checkbox next to the admin user ID as shown
5 Click ldquoEditrdquo to proceed to enable other accesses
5
Enabling User Access
4
34
You will be navigated to an Edit User page here
6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable
7 Once done click ldquoSaverdquo to successfully update your user accesses
7
Enabling User Access
6
35
Upon returning to the Account Settings page
8 Click on ldquoSaverdquo to finally update all changes
Enabling User Access
8
36
9 This message will appear to confirm all your updates have been saved successfully
Enabling User Access
9
37
References from SAP Ariba
If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here
to go to SAP Ariba FAQ
The suppliers can create new users for their supplier organization as per the steps specified in the video that
can be accessed by the link below
For further queries and clarifications click here to go to Forum FAQ section
38
S2C ndash Sourcing to Contract
39
Sourcing Process Map for Suppliers
Nov 2013 ARIBA Inc All rights reserved
Supplier clarifies
and submits
response to NTU
sourcing event
(No clarification
after event closure)
NTU evaluates
and conducts
clarification
sessions with
suppliers if
necessary
Sourcing event creation and
publishing by NTU
Supplier elects to
respond to event Supplier registers and
creates Ariba Account
in order to respond (if
required)
NTU formally
awards sourcing
event to
successfully
contracted supplier
via Ariba Sourcing
solution
NTU and
Supplier
complete and
sign agreed
contract
document where
applicable NTU Action
Supplier Action
40
Source-to-Contract (NTU Tender)
1 Event Publish
2 Respond
3 Award amp Contract
1 Event Publish
42
Searching for business opportunity on NTU Procurement Website
1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on
Descriptions Document No Categories andor PublishClose dates
2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the
Document No for details
1
2
43
Searching for business opportunity on NTU Procurement Website
If you click on the Document No you will be navigated to this page to see further details on the tender
3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender
3
44
Responding to a business opportunity Posting on Ariba Discovery
Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting
4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo
4
9
45
Responding to a business opportunity Posting on Ariba Discovery
Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network
5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)
NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new
account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos
Ariba admin if you are unsure
5
2 Respond
47
Before You Beginhellip
Things to keep in mind
NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal
In the case where you are directed to the expression of interestrsquo page
You will need to follow Steps 1 to 7
In the case where you are directed to the sourcing portal
you may refer to the instructions from step 8 onwards
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on
the published tender
48
Nanyang Technological University
Responding to a business opportunity Posting on Ariba Discovery
Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7
1 Here you have to fill in your contact details
2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you
would like to receive the invitation)
1
2
49
Responding to a business opportunity Posting on Ariba Discovery
3 Click lsquoAttach Filersquo to submit any supporting document(s)
4 Click lsquoReview and Submitrsquo to continue
4
Nanyang Technological University
3
50
Responding to a business opportunity Posting on Ariba Discovery
5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender
5
Nanyang Technological University
51
Invitation to participate
Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event
6 Click on the lsquoClick Herersquo hyperlink below to access the event
6
52
Responding to an Event
After having clicked the hyperlink in the email you will navigated to this page
7 Login using your registered Ariba account created for NTU
7
53
Responding to an Event
Now you have arrived at the event posting on the sourcing portal
8 Click on lsquoIntend to Participatersquo to continue
9 If you want to decline you can click on lsquoDecline to Participatersquo
NOTE Should you change your mind provided its within the publication period you may still participate by returning to
the event page and click lsquoIntend to Respondrsquo
8 9
54
Responding to an Event
You will now arrive at the ldquoSelect Lotsrdquo page
10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking
the box for [use different currencies for different lots] Note Once selected currency cannot be amended
11Select the Lots you intend to bid for
12Click ldquoSubmit Selected Lotsrdquo to proceed
10
11
12
55
Responding to an Event
Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below
13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids
14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications
and Evaluation Criteriardquo
13
14
56
Responding to an Event
You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below
15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items
(Refer to next page for more information on alternative pricing)
16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo
icon (highlighted in a yellow box below)
15
16
57
Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid
For example the buyer may want to offer two or three other proposals
There are three types of alternative bids
Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create
Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby
eliminating the need for re-negotiation at a new quantity
Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price
accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative
responses
58
Responding to an Event
17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids
NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif
rtf ps csv docx png pptx ppsx dotx potx sldx xltx
17
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
21
Registering Through Discovery
24Once you have been redirected fill in the lsquoQuestionnairersquo that will pop up
25Click on lsquoSubmitrsquo once done
24
25
22
Registering Through Discovery
26Once you have clicked on lsquoSubmitrsquo you will see a timestamp of when your changes were updated so you can be sure that
your latest details are reflected
27Once done click on the lsquoXrsquo in the top right corner to exit the questionnaire
a If you reached this step from an invitation from NTU please proceed to slide 27 Else proceed to the next slide
27
26
23
Registering Through Discovery
28Your profile has now been sent to Nanyang Technological University to approve Upon approval you will be notified and
can start participating in Tenders
28
24
Points to Take Note
Once you have completed the previous steps you will have to wait for NTU to approve your profile before you
can participate in the tender This can take between 1 working day
Once NTU have approved your profile which you will receive an confirmation email you may then follow the
following steps to participate in the tender
25
Registering Through Discovery
The confirmation email will look like the one shown in the screen shot
1 Once NTU have approved your profile (this could take between 1 working day) you will receive an email like the one
below Click on the lsquoClick Herersquo hyperlink to continue
1
26
Registering Through Discovery
2 You will be redirected to the lsquoSupplier Sourcing Portalrsquo use your newly registeredpreferred existing account details to login
2
27
Registering Through Discovery
3 Once you login click on the menu tab (shaped like 9 stacked cubes) and choose Go to my [PROPOSALS] you will then
be able to find on your dashboard the event you previously found in discovery or the other events that you are currently
invited by NTU Click on the relevant event to continue
3
28
Registering Through Discovery
4 You will be redirected to the event page On the event page click on lsquoIntend to Participatersquo to participate in the tender
5 If you want to know more about responding to a sourcing event please proceed to slide 53
4
29
Setting Up Admin Account Access
Enabling relevant access to existing users create new users in your network account
Once a supplier has registered via any of the previously mentioned registration procedures an admin account
is created for the supplier organization by default with specific access given as per the registration procedure
used
Other accesses can be enabled for this admin account by following the steps shown in the upcoming pages
30
Enabling User Access
Enabling relevant access to existing users create new users in your network account
1 Go to the supplier login page and login to your Ariba account
1
31
Enabling User Access
2 Click on the small arrow next to Company Settings to access the dropdown menu
2
32
3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option
Enabling User Access
3
33
In the Account Settings page that opens
4 Select the checkbox next to the admin user ID as shown
5 Click ldquoEditrdquo to proceed to enable other accesses
5
Enabling User Access
4
34
You will be navigated to an Edit User page here
6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable
7 Once done click ldquoSaverdquo to successfully update your user accesses
7
Enabling User Access
6
35
Upon returning to the Account Settings page
8 Click on ldquoSaverdquo to finally update all changes
Enabling User Access
8
36
9 This message will appear to confirm all your updates have been saved successfully
Enabling User Access
9
37
References from SAP Ariba
If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here
to go to SAP Ariba FAQ
The suppliers can create new users for their supplier organization as per the steps specified in the video that
can be accessed by the link below
For further queries and clarifications click here to go to Forum FAQ section
38
S2C ndash Sourcing to Contract
39
Sourcing Process Map for Suppliers
Nov 2013 ARIBA Inc All rights reserved
Supplier clarifies
and submits
response to NTU
sourcing event
(No clarification
after event closure)
NTU evaluates
and conducts
clarification
sessions with
suppliers if
necessary
Sourcing event creation and
publishing by NTU
Supplier elects to
respond to event Supplier registers and
creates Ariba Account
in order to respond (if
required)
NTU formally
awards sourcing
event to
successfully
contracted supplier
via Ariba Sourcing
solution
NTU and
Supplier
complete and
sign agreed
contract
document where
applicable NTU Action
Supplier Action
40
Source-to-Contract (NTU Tender)
1 Event Publish
2 Respond
3 Award amp Contract
1 Event Publish
42
Searching for business opportunity on NTU Procurement Website
1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on
Descriptions Document No Categories andor PublishClose dates
2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the
Document No for details
1
2
43
Searching for business opportunity on NTU Procurement Website
If you click on the Document No you will be navigated to this page to see further details on the tender
3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender
3
44
Responding to a business opportunity Posting on Ariba Discovery
Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting
4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo
4
9
45
Responding to a business opportunity Posting on Ariba Discovery
Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network
5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)
NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new
account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos
Ariba admin if you are unsure
5
2 Respond
47
Before You Beginhellip
Things to keep in mind
NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal
In the case where you are directed to the expression of interestrsquo page
You will need to follow Steps 1 to 7
In the case where you are directed to the sourcing portal
you may refer to the instructions from step 8 onwards
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on
the published tender
48
Nanyang Technological University
Responding to a business opportunity Posting on Ariba Discovery
Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7
1 Here you have to fill in your contact details
2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you
would like to receive the invitation)
1
2
49
Responding to a business opportunity Posting on Ariba Discovery
3 Click lsquoAttach Filersquo to submit any supporting document(s)
4 Click lsquoReview and Submitrsquo to continue
4
Nanyang Technological University
3
50
Responding to a business opportunity Posting on Ariba Discovery
5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender
5
Nanyang Technological University
51
Invitation to participate
Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event
6 Click on the lsquoClick Herersquo hyperlink below to access the event
6
52
Responding to an Event
After having clicked the hyperlink in the email you will navigated to this page
7 Login using your registered Ariba account created for NTU
7
53
Responding to an Event
Now you have arrived at the event posting on the sourcing portal
8 Click on lsquoIntend to Participatersquo to continue
9 If you want to decline you can click on lsquoDecline to Participatersquo
NOTE Should you change your mind provided its within the publication period you may still participate by returning to
the event page and click lsquoIntend to Respondrsquo
8 9
54
Responding to an Event
You will now arrive at the ldquoSelect Lotsrdquo page
10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking
the box for [use different currencies for different lots] Note Once selected currency cannot be amended
11Select the Lots you intend to bid for
12Click ldquoSubmit Selected Lotsrdquo to proceed
10
11
12
55
Responding to an Event
Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below
13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids
14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications
and Evaluation Criteriardquo
13
14
56
Responding to an Event
You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below
15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items
(Refer to next page for more information on alternative pricing)
16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo
icon (highlighted in a yellow box below)
15
16
57
Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid
For example the buyer may want to offer two or three other proposals
There are three types of alternative bids
Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create
Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby
eliminating the need for re-negotiation at a new quantity
Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price
accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative
responses
58
Responding to an Event
17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids
NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif
rtf ps csv docx png pptx ppsx dotx potx sldx xltx
17
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
22
Registering Through Discovery
26Once you have clicked on lsquoSubmitrsquo you will see a timestamp of when your changes were updated so you can be sure that
your latest details are reflected
27Once done click on the lsquoXrsquo in the top right corner to exit the questionnaire
a If you reached this step from an invitation from NTU please proceed to slide 27 Else proceed to the next slide
27
26
23
Registering Through Discovery
28Your profile has now been sent to Nanyang Technological University to approve Upon approval you will be notified and
can start participating in Tenders
28
24
Points to Take Note
Once you have completed the previous steps you will have to wait for NTU to approve your profile before you
can participate in the tender This can take between 1 working day
Once NTU have approved your profile which you will receive an confirmation email you may then follow the
following steps to participate in the tender
25
Registering Through Discovery
The confirmation email will look like the one shown in the screen shot
1 Once NTU have approved your profile (this could take between 1 working day) you will receive an email like the one
below Click on the lsquoClick Herersquo hyperlink to continue
1
26
Registering Through Discovery
2 You will be redirected to the lsquoSupplier Sourcing Portalrsquo use your newly registeredpreferred existing account details to login
2
27
Registering Through Discovery
3 Once you login click on the menu tab (shaped like 9 stacked cubes) and choose Go to my [PROPOSALS] you will then
be able to find on your dashboard the event you previously found in discovery or the other events that you are currently
invited by NTU Click on the relevant event to continue
3
28
Registering Through Discovery
4 You will be redirected to the event page On the event page click on lsquoIntend to Participatersquo to participate in the tender
5 If you want to know more about responding to a sourcing event please proceed to slide 53
4
29
Setting Up Admin Account Access
Enabling relevant access to existing users create new users in your network account
Once a supplier has registered via any of the previously mentioned registration procedures an admin account
is created for the supplier organization by default with specific access given as per the registration procedure
used
Other accesses can be enabled for this admin account by following the steps shown in the upcoming pages
30
Enabling User Access
Enabling relevant access to existing users create new users in your network account
1 Go to the supplier login page and login to your Ariba account
1
31
Enabling User Access
2 Click on the small arrow next to Company Settings to access the dropdown menu
2
32
3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option
Enabling User Access
3
33
In the Account Settings page that opens
4 Select the checkbox next to the admin user ID as shown
5 Click ldquoEditrdquo to proceed to enable other accesses
5
Enabling User Access
4
34
You will be navigated to an Edit User page here
6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable
7 Once done click ldquoSaverdquo to successfully update your user accesses
7
Enabling User Access
6
35
Upon returning to the Account Settings page
8 Click on ldquoSaverdquo to finally update all changes
Enabling User Access
8
36
9 This message will appear to confirm all your updates have been saved successfully
Enabling User Access
9
37
References from SAP Ariba
If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here
to go to SAP Ariba FAQ
The suppliers can create new users for their supplier organization as per the steps specified in the video that
can be accessed by the link below
For further queries and clarifications click here to go to Forum FAQ section
38
S2C ndash Sourcing to Contract
39
Sourcing Process Map for Suppliers
Nov 2013 ARIBA Inc All rights reserved
Supplier clarifies
and submits
response to NTU
sourcing event
(No clarification
after event closure)
NTU evaluates
and conducts
clarification
sessions with
suppliers if
necessary
Sourcing event creation and
publishing by NTU
Supplier elects to
respond to event Supplier registers and
creates Ariba Account
in order to respond (if
required)
NTU formally
awards sourcing
event to
successfully
contracted supplier
via Ariba Sourcing
solution
NTU and
Supplier
complete and
sign agreed
contract
document where
applicable NTU Action
Supplier Action
40
Source-to-Contract (NTU Tender)
1 Event Publish
2 Respond
3 Award amp Contract
1 Event Publish
42
Searching for business opportunity on NTU Procurement Website
1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on
Descriptions Document No Categories andor PublishClose dates
2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the
Document No for details
1
2
43
Searching for business opportunity on NTU Procurement Website
If you click on the Document No you will be navigated to this page to see further details on the tender
3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender
3
44
Responding to a business opportunity Posting on Ariba Discovery
Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting
4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo
4
9
45
Responding to a business opportunity Posting on Ariba Discovery
Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network
5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)
NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new
account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos
Ariba admin if you are unsure
5
2 Respond
47
Before You Beginhellip
Things to keep in mind
NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal
In the case where you are directed to the expression of interestrsquo page
You will need to follow Steps 1 to 7
In the case where you are directed to the sourcing portal
you may refer to the instructions from step 8 onwards
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on
the published tender
48
Nanyang Technological University
Responding to a business opportunity Posting on Ariba Discovery
Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7
1 Here you have to fill in your contact details
2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you
would like to receive the invitation)
1
2
49
Responding to a business opportunity Posting on Ariba Discovery
3 Click lsquoAttach Filersquo to submit any supporting document(s)
4 Click lsquoReview and Submitrsquo to continue
4
Nanyang Technological University
3
50
Responding to a business opportunity Posting on Ariba Discovery
5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender
5
Nanyang Technological University
51
Invitation to participate
Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event
6 Click on the lsquoClick Herersquo hyperlink below to access the event
6
52
Responding to an Event
After having clicked the hyperlink in the email you will navigated to this page
7 Login using your registered Ariba account created for NTU
7
53
Responding to an Event
Now you have arrived at the event posting on the sourcing portal
8 Click on lsquoIntend to Participatersquo to continue
9 If you want to decline you can click on lsquoDecline to Participatersquo
NOTE Should you change your mind provided its within the publication period you may still participate by returning to
the event page and click lsquoIntend to Respondrsquo
8 9
54
Responding to an Event
You will now arrive at the ldquoSelect Lotsrdquo page
10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking
the box for [use different currencies for different lots] Note Once selected currency cannot be amended
11Select the Lots you intend to bid for
12Click ldquoSubmit Selected Lotsrdquo to proceed
10
11
12
55
Responding to an Event
Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below
13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids
14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications
and Evaluation Criteriardquo
13
14
56
Responding to an Event
You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below
15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items
(Refer to next page for more information on alternative pricing)
16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo
icon (highlighted in a yellow box below)
15
16
57
Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid
For example the buyer may want to offer two or three other proposals
There are three types of alternative bids
Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create
Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby
eliminating the need for re-negotiation at a new quantity
Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price
accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative
responses
58
Responding to an Event
17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids
NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif
rtf ps csv docx png pptx ppsx dotx potx sldx xltx
17
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
23
Registering Through Discovery
28Your profile has now been sent to Nanyang Technological University to approve Upon approval you will be notified and
can start participating in Tenders
28
24
Points to Take Note
Once you have completed the previous steps you will have to wait for NTU to approve your profile before you
can participate in the tender This can take between 1 working day
Once NTU have approved your profile which you will receive an confirmation email you may then follow the
following steps to participate in the tender
25
Registering Through Discovery
The confirmation email will look like the one shown in the screen shot
1 Once NTU have approved your profile (this could take between 1 working day) you will receive an email like the one
below Click on the lsquoClick Herersquo hyperlink to continue
1
26
Registering Through Discovery
2 You will be redirected to the lsquoSupplier Sourcing Portalrsquo use your newly registeredpreferred existing account details to login
2
27
Registering Through Discovery
3 Once you login click on the menu tab (shaped like 9 stacked cubes) and choose Go to my [PROPOSALS] you will then
be able to find on your dashboard the event you previously found in discovery or the other events that you are currently
invited by NTU Click on the relevant event to continue
3
28
Registering Through Discovery
4 You will be redirected to the event page On the event page click on lsquoIntend to Participatersquo to participate in the tender
5 If you want to know more about responding to a sourcing event please proceed to slide 53
4
29
Setting Up Admin Account Access
Enabling relevant access to existing users create new users in your network account
Once a supplier has registered via any of the previously mentioned registration procedures an admin account
is created for the supplier organization by default with specific access given as per the registration procedure
used
Other accesses can be enabled for this admin account by following the steps shown in the upcoming pages
30
Enabling User Access
Enabling relevant access to existing users create new users in your network account
1 Go to the supplier login page and login to your Ariba account
1
31
Enabling User Access
2 Click on the small arrow next to Company Settings to access the dropdown menu
2
32
3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option
Enabling User Access
3
33
In the Account Settings page that opens
4 Select the checkbox next to the admin user ID as shown
5 Click ldquoEditrdquo to proceed to enable other accesses
5
Enabling User Access
4
34
You will be navigated to an Edit User page here
6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable
7 Once done click ldquoSaverdquo to successfully update your user accesses
7
Enabling User Access
6
35
Upon returning to the Account Settings page
8 Click on ldquoSaverdquo to finally update all changes
Enabling User Access
8
36
9 This message will appear to confirm all your updates have been saved successfully
Enabling User Access
9
37
References from SAP Ariba
If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here
to go to SAP Ariba FAQ
The suppliers can create new users for their supplier organization as per the steps specified in the video that
can be accessed by the link below
For further queries and clarifications click here to go to Forum FAQ section
38
S2C ndash Sourcing to Contract
39
Sourcing Process Map for Suppliers
Nov 2013 ARIBA Inc All rights reserved
Supplier clarifies
and submits
response to NTU
sourcing event
(No clarification
after event closure)
NTU evaluates
and conducts
clarification
sessions with
suppliers if
necessary
Sourcing event creation and
publishing by NTU
Supplier elects to
respond to event Supplier registers and
creates Ariba Account
in order to respond (if
required)
NTU formally
awards sourcing
event to
successfully
contracted supplier
via Ariba Sourcing
solution
NTU and
Supplier
complete and
sign agreed
contract
document where
applicable NTU Action
Supplier Action
40
Source-to-Contract (NTU Tender)
1 Event Publish
2 Respond
3 Award amp Contract
1 Event Publish
42
Searching for business opportunity on NTU Procurement Website
1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on
Descriptions Document No Categories andor PublishClose dates
2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the
Document No for details
1
2
43
Searching for business opportunity on NTU Procurement Website
If you click on the Document No you will be navigated to this page to see further details on the tender
3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender
3
44
Responding to a business opportunity Posting on Ariba Discovery
Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting
4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo
4
9
45
Responding to a business opportunity Posting on Ariba Discovery
Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network
5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)
NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new
account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos
Ariba admin if you are unsure
5
2 Respond
47
Before You Beginhellip
Things to keep in mind
NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal
In the case where you are directed to the expression of interestrsquo page
You will need to follow Steps 1 to 7
In the case where you are directed to the sourcing portal
you may refer to the instructions from step 8 onwards
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on
the published tender
48
Nanyang Technological University
Responding to a business opportunity Posting on Ariba Discovery
Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7
1 Here you have to fill in your contact details
2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you
would like to receive the invitation)
1
2
49
Responding to a business opportunity Posting on Ariba Discovery
3 Click lsquoAttach Filersquo to submit any supporting document(s)
4 Click lsquoReview and Submitrsquo to continue
4
Nanyang Technological University
3
50
Responding to a business opportunity Posting on Ariba Discovery
5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender
5
Nanyang Technological University
51
Invitation to participate
Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event
6 Click on the lsquoClick Herersquo hyperlink below to access the event
6
52
Responding to an Event
After having clicked the hyperlink in the email you will navigated to this page
7 Login using your registered Ariba account created for NTU
7
53
Responding to an Event
Now you have arrived at the event posting on the sourcing portal
8 Click on lsquoIntend to Participatersquo to continue
9 If you want to decline you can click on lsquoDecline to Participatersquo
NOTE Should you change your mind provided its within the publication period you may still participate by returning to
the event page and click lsquoIntend to Respondrsquo
8 9
54
Responding to an Event
You will now arrive at the ldquoSelect Lotsrdquo page
10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking
the box for [use different currencies for different lots] Note Once selected currency cannot be amended
11Select the Lots you intend to bid for
12Click ldquoSubmit Selected Lotsrdquo to proceed
10
11
12
55
Responding to an Event
Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below
13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids
14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications
and Evaluation Criteriardquo
13
14
56
Responding to an Event
You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below
15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items
(Refer to next page for more information on alternative pricing)
16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo
icon (highlighted in a yellow box below)
15
16
57
Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid
For example the buyer may want to offer two or three other proposals
There are three types of alternative bids
Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create
Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby
eliminating the need for re-negotiation at a new quantity
Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price
accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative
responses
58
Responding to an Event
17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids
NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif
rtf ps csv docx png pptx ppsx dotx potx sldx xltx
17
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
24
Points to Take Note
Once you have completed the previous steps you will have to wait for NTU to approve your profile before you
can participate in the tender This can take between 1 working day
Once NTU have approved your profile which you will receive an confirmation email you may then follow the
following steps to participate in the tender
25
Registering Through Discovery
The confirmation email will look like the one shown in the screen shot
1 Once NTU have approved your profile (this could take between 1 working day) you will receive an email like the one
below Click on the lsquoClick Herersquo hyperlink to continue
1
26
Registering Through Discovery
2 You will be redirected to the lsquoSupplier Sourcing Portalrsquo use your newly registeredpreferred existing account details to login
2
27
Registering Through Discovery
3 Once you login click on the menu tab (shaped like 9 stacked cubes) and choose Go to my [PROPOSALS] you will then
be able to find on your dashboard the event you previously found in discovery or the other events that you are currently
invited by NTU Click on the relevant event to continue
3
28
Registering Through Discovery
4 You will be redirected to the event page On the event page click on lsquoIntend to Participatersquo to participate in the tender
5 If you want to know more about responding to a sourcing event please proceed to slide 53
4
29
Setting Up Admin Account Access
Enabling relevant access to existing users create new users in your network account
Once a supplier has registered via any of the previously mentioned registration procedures an admin account
is created for the supplier organization by default with specific access given as per the registration procedure
used
Other accesses can be enabled for this admin account by following the steps shown in the upcoming pages
30
Enabling User Access
Enabling relevant access to existing users create new users in your network account
1 Go to the supplier login page and login to your Ariba account
1
31
Enabling User Access
2 Click on the small arrow next to Company Settings to access the dropdown menu
2
32
3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option
Enabling User Access
3
33
In the Account Settings page that opens
4 Select the checkbox next to the admin user ID as shown
5 Click ldquoEditrdquo to proceed to enable other accesses
5
Enabling User Access
4
34
You will be navigated to an Edit User page here
6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable
7 Once done click ldquoSaverdquo to successfully update your user accesses
7
Enabling User Access
6
35
Upon returning to the Account Settings page
8 Click on ldquoSaverdquo to finally update all changes
Enabling User Access
8
36
9 This message will appear to confirm all your updates have been saved successfully
Enabling User Access
9
37
References from SAP Ariba
If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here
to go to SAP Ariba FAQ
The suppliers can create new users for their supplier organization as per the steps specified in the video that
can be accessed by the link below
For further queries and clarifications click here to go to Forum FAQ section
38
S2C ndash Sourcing to Contract
39
Sourcing Process Map for Suppliers
Nov 2013 ARIBA Inc All rights reserved
Supplier clarifies
and submits
response to NTU
sourcing event
(No clarification
after event closure)
NTU evaluates
and conducts
clarification
sessions with
suppliers if
necessary
Sourcing event creation and
publishing by NTU
Supplier elects to
respond to event Supplier registers and
creates Ariba Account
in order to respond (if
required)
NTU formally
awards sourcing
event to
successfully
contracted supplier
via Ariba Sourcing
solution
NTU and
Supplier
complete and
sign agreed
contract
document where
applicable NTU Action
Supplier Action
40
Source-to-Contract (NTU Tender)
1 Event Publish
2 Respond
3 Award amp Contract
1 Event Publish
42
Searching for business opportunity on NTU Procurement Website
1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on
Descriptions Document No Categories andor PublishClose dates
2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the
Document No for details
1
2
43
Searching for business opportunity on NTU Procurement Website
If you click on the Document No you will be navigated to this page to see further details on the tender
3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender
3
44
Responding to a business opportunity Posting on Ariba Discovery
Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting
4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo
4
9
45
Responding to a business opportunity Posting on Ariba Discovery
Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network
5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)
NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new
account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos
Ariba admin if you are unsure
5
2 Respond
47
Before You Beginhellip
Things to keep in mind
NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal
In the case where you are directed to the expression of interestrsquo page
You will need to follow Steps 1 to 7
In the case where you are directed to the sourcing portal
you may refer to the instructions from step 8 onwards
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on
the published tender
48
Nanyang Technological University
Responding to a business opportunity Posting on Ariba Discovery
Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7
1 Here you have to fill in your contact details
2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you
would like to receive the invitation)
1
2
49
Responding to a business opportunity Posting on Ariba Discovery
3 Click lsquoAttach Filersquo to submit any supporting document(s)
4 Click lsquoReview and Submitrsquo to continue
4
Nanyang Technological University
3
50
Responding to a business opportunity Posting on Ariba Discovery
5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender
5
Nanyang Technological University
51
Invitation to participate
Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event
6 Click on the lsquoClick Herersquo hyperlink below to access the event
6
52
Responding to an Event
After having clicked the hyperlink in the email you will navigated to this page
7 Login using your registered Ariba account created for NTU
7
53
Responding to an Event
Now you have arrived at the event posting on the sourcing portal
8 Click on lsquoIntend to Participatersquo to continue
9 If you want to decline you can click on lsquoDecline to Participatersquo
NOTE Should you change your mind provided its within the publication period you may still participate by returning to
the event page and click lsquoIntend to Respondrsquo
8 9
54
Responding to an Event
You will now arrive at the ldquoSelect Lotsrdquo page
10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking
the box for [use different currencies for different lots] Note Once selected currency cannot be amended
11Select the Lots you intend to bid for
12Click ldquoSubmit Selected Lotsrdquo to proceed
10
11
12
55
Responding to an Event
Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below
13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids
14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications
and Evaluation Criteriardquo
13
14
56
Responding to an Event
You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below
15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items
(Refer to next page for more information on alternative pricing)
16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo
icon (highlighted in a yellow box below)
15
16
57
Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid
For example the buyer may want to offer two or three other proposals
There are three types of alternative bids
Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create
Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby
eliminating the need for re-negotiation at a new quantity
Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price
accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative
responses
58
Responding to an Event
17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids
NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif
rtf ps csv docx png pptx ppsx dotx potx sldx xltx
17
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
25
Registering Through Discovery
The confirmation email will look like the one shown in the screen shot
1 Once NTU have approved your profile (this could take between 1 working day) you will receive an email like the one
below Click on the lsquoClick Herersquo hyperlink to continue
1
26
Registering Through Discovery
2 You will be redirected to the lsquoSupplier Sourcing Portalrsquo use your newly registeredpreferred existing account details to login
2
27
Registering Through Discovery
3 Once you login click on the menu tab (shaped like 9 stacked cubes) and choose Go to my [PROPOSALS] you will then
be able to find on your dashboard the event you previously found in discovery or the other events that you are currently
invited by NTU Click on the relevant event to continue
3
28
Registering Through Discovery
4 You will be redirected to the event page On the event page click on lsquoIntend to Participatersquo to participate in the tender
5 If you want to know more about responding to a sourcing event please proceed to slide 53
4
29
Setting Up Admin Account Access
Enabling relevant access to existing users create new users in your network account
Once a supplier has registered via any of the previously mentioned registration procedures an admin account
is created for the supplier organization by default with specific access given as per the registration procedure
used
Other accesses can be enabled for this admin account by following the steps shown in the upcoming pages
30
Enabling User Access
Enabling relevant access to existing users create new users in your network account
1 Go to the supplier login page and login to your Ariba account
1
31
Enabling User Access
2 Click on the small arrow next to Company Settings to access the dropdown menu
2
32
3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option
Enabling User Access
3
33
In the Account Settings page that opens
4 Select the checkbox next to the admin user ID as shown
5 Click ldquoEditrdquo to proceed to enable other accesses
5
Enabling User Access
4
34
You will be navigated to an Edit User page here
6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable
7 Once done click ldquoSaverdquo to successfully update your user accesses
7
Enabling User Access
6
35
Upon returning to the Account Settings page
8 Click on ldquoSaverdquo to finally update all changes
Enabling User Access
8
36
9 This message will appear to confirm all your updates have been saved successfully
Enabling User Access
9
37
References from SAP Ariba
If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here
to go to SAP Ariba FAQ
The suppliers can create new users for their supplier organization as per the steps specified in the video that
can be accessed by the link below
For further queries and clarifications click here to go to Forum FAQ section
38
S2C ndash Sourcing to Contract
39
Sourcing Process Map for Suppliers
Nov 2013 ARIBA Inc All rights reserved
Supplier clarifies
and submits
response to NTU
sourcing event
(No clarification
after event closure)
NTU evaluates
and conducts
clarification
sessions with
suppliers if
necessary
Sourcing event creation and
publishing by NTU
Supplier elects to
respond to event Supplier registers and
creates Ariba Account
in order to respond (if
required)
NTU formally
awards sourcing
event to
successfully
contracted supplier
via Ariba Sourcing
solution
NTU and
Supplier
complete and
sign agreed
contract
document where
applicable NTU Action
Supplier Action
40
Source-to-Contract (NTU Tender)
1 Event Publish
2 Respond
3 Award amp Contract
1 Event Publish
42
Searching for business opportunity on NTU Procurement Website
1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on
Descriptions Document No Categories andor PublishClose dates
2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the
Document No for details
1
2
43
Searching for business opportunity on NTU Procurement Website
If you click on the Document No you will be navigated to this page to see further details on the tender
3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender
3
44
Responding to a business opportunity Posting on Ariba Discovery
Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting
4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo
4
9
45
Responding to a business opportunity Posting on Ariba Discovery
Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network
5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)
NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new
account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos
Ariba admin if you are unsure
5
2 Respond
47
Before You Beginhellip
Things to keep in mind
NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal
In the case where you are directed to the expression of interestrsquo page
You will need to follow Steps 1 to 7
In the case where you are directed to the sourcing portal
you may refer to the instructions from step 8 onwards
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on
the published tender
48
Nanyang Technological University
Responding to a business opportunity Posting on Ariba Discovery
Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7
1 Here you have to fill in your contact details
2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you
would like to receive the invitation)
1
2
49
Responding to a business opportunity Posting on Ariba Discovery
3 Click lsquoAttach Filersquo to submit any supporting document(s)
4 Click lsquoReview and Submitrsquo to continue
4
Nanyang Technological University
3
50
Responding to a business opportunity Posting on Ariba Discovery
5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender
5
Nanyang Technological University
51
Invitation to participate
Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event
6 Click on the lsquoClick Herersquo hyperlink below to access the event
6
52
Responding to an Event
After having clicked the hyperlink in the email you will navigated to this page
7 Login using your registered Ariba account created for NTU
7
53
Responding to an Event
Now you have arrived at the event posting on the sourcing portal
8 Click on lsquoIntend to Participatersquo to continue
9 If you want to decline you can click on lsquoDecline to Participatersquo
NOTE Should you change your mind provided its within the publication period you may still participate by returning to
the event page and click lsquoIntend to Respondrsquo
8 9
54
Responding to an Event
You will now arrive at the ldquoSelect Lotsrdquo page
10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking
the box for [use different currencies for different lots] Note Once selected currency cannot be amended
11Select the Lots you intend to bid for
12Click ldquoSubmit Selected Lotsrdquo to proceed
10
11
12
55
Responding to an Event
Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below
13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids
14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications
and Evaluation Criteriardquo
13
14
56
Responding to an Event
You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below
15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items
(Refer to next page for more information on alternative pricing)
16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo
icon (highlighted in a yellow box below)
15
16
57
Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid
For example the buyer may want to offer two or three other proposals
There are three types of alternative bids
Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create
Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby
eliminating the need for re-negotiation at a new quantity
Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price
accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative
responses
58
Responding to an Event
17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids
NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif
rtf ps csv docx png pptx ppsx dotx potx sldx xltx
17
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
26
Registering Through Discovery
2 You will be redirected to the lsquoSupplier Sourcing Portalrsquo use your newly registeredpreferred existing account details to login
2
27
Registering Through Discovery
3 Once you login click on the menu tab (shaped like 9 stacked cubes) and choose Go to my [PROPOSALS] you will then
be able to find on your dashboard the event you previously found in discovery or the other events that you are currently
invited by NTU Click on the relevant event to continue
3
28
Registering Through Discovery
4 You will be redirected to the event page On the event page click on lsquoIntend to Participatersquo to participate in the tender
5 If you want to know more about responding to a sourcing event please proceed to slide 53
4
29
Setting Up Admin Account Access
Enabling relevant access to existing users create new users in your network account
Once a supplier has registered via any of the previously mentioned registration procedures an admin account
is created for the supplier organization by default with specific access given as per the registration procedure
used
Other accesses can be enabled for this admin account by following the steps shown in the upcoming pages
30
Enabling User Access
Enabling relevant access to existing users create new users in your network account
1 Go to the supplier login page and login to your Ariba account
1
31
Enabling User Access
2 Click on the small arrow next to Company Settings to access the dropdown menu
2
32
3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option
Enabling User Access
3
33
In the Account Settings page that opens
4 Select the checkbox next to the admin user ID as shown
5 Click ldquoEditrdquo to proceed to enable other accesses
5
Enabling User Access
4
34
You will be navigated to an Edit User page here
6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable
7 Once done click ldquoSaverdquo to successfully update your user accesses
7
Enabling User Access
6
35
Upon returning to the Account Settings page
8 Click on ldquoSaverdquo to finally update all changes
Enabling User Access
8
36
9 This message will appear to confirm all your updates have been saved successfully
Enabling User Access
9
37
References from SAP Ariba
If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here
to go to SAP Ariba FAQ
The suppliers can create new users for their supplier organization as per the steps specified in the video that
can be accessed by the link below
For further queries and clarifications click here to go to Forum FAQ section
38
S2C ndash Sourcing to Contract
39
Sourcing Process Map for Suppliers
Nov 2013 ARIBA Inc All rights reserved
Supplier clarifies
and submits
response to NTU
sourcing event
(No clarification
after event closure)
NTU evaluates
and conducts
clarification
sessions with
suppliers if
necessary
Sourcing event creation and
publishing by NTU
Supplier elects to
respond to event Supplier registers and
creates Ariba Account
in order to respond (if
required)
NTU formally
awards sourcing
event to
successfully
contracted supplier
via Ariba Sourcing
solution
NTU and
Supplier
complete and
sign agreed
contract
document where
applicable NTU Action
Supplier Action
40
Source-to-Contract (NTU Tender)
1 Event Publish
2 Respond
3 Award amp Contract
1 Event Publish
42
Searching for business opportunity on NTU Procurement Website
1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on
Descriptions Document No Categories andor PublishClose dates
2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the
Document No for details
1
2
43
Searching for business opportunity on NTU Procurement Website
If you click on the Document No you will be navigated to this page to see further details on the tender
3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender
3
44
Responding to a business opportunity Posting on Ariba Discovery
Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting
4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo
4
9
45
Responding to a business opportunity Posting on Ariba Discovery
Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network
5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)
NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new
account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos
Ariba admin if you are unsure
5
2 Respond
47
Before You Beginhellip
Things to keep in mind
NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal
In the case where you are directed to the expression of interestrsquo page
You will need to follow Steps 1 to 7
In the case where you are directed to the sourcing portal
you may refer to the instructions from step 8 onwards
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on
the published tender
48
Nanyang Technological University
Responding to a business opportunity Posting on Ariba Discovery
Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7
1 Here you have to fill in your contact details
2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you
would like to receive the invitation)
1
2
49
Responding to a business opportunity Posting on Ariba Discovery
3 Click lsquoAttach Filersquo to submit any supporting document(s)
4 Click lsquoReview and Submitrsquo to continue
4
Nanyang Technological University
3
50
Responding to a business opportunity Posting on Ariba Discovery
5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender
5
Nanyang Technological University
51
Invitation to participate
Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event
6 Click on the lsquoClick Herersquo hyperlink below to access the event
6
52
Responding to an Event
After having clicked the hyperlink in the email you will navigated to this page
7 Login using your registered Ariba account created for NTU
7
53
Responding to an Event
Now you have arrived at the event posting on the sourcing portal
8 Click on lsquoIntend to Participatersquo to continue
9 If you want to decline you can click on lsquoDecline to Participatersquo
NOTE Should you change your mind provided its within the publication period you may still participate by returning to
the event page and click lsquoIntend to Respondrsquo
8 9
54
Responding to an Event
You will now arrive at the ldquoSelect Lotsrdquo page
10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking
the box for [use different currencies for different lots] Note Once selected currency cannot be amended
11Select the Lots you intend to bid for
12Click ldquoSubmit Selected Lotsrdquo to proceed
10
11
12
55
Responding to an Event
Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below
13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids
14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications
and Evaluation Criteriardquo
13
14
56
Responding to an Event
You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below
15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items
(Refer to next page for more information on alternative pricing)
16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo
icon (highlighted in a yellow box below)
15
16
57
Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid
For example the buyer may want to offer two or three other proposals
There are three types of alternative bids
Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create
Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby
eliminating the need for re-negotiation at a new quantity
Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price
accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative
responses
58
Responding to an Event
17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids
NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif
rtf ps csv docx png pptx ppsx dotx potx sldx xltx
17
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
27
Registering Through Discovery
3 Once you login click on the menu tab (shaped like 9 stacked cubes) and choose Go to my [PROPOSALS] you will then
be able to find on your dashboard the event you previously found in discovery or the other events that you are currently
invited by NTU Click on the relevant event to continue
3
28
Registering Through Discovery
4 You will be redirected to the event page On the event page click on lsquoIntend to Participatersquo to participate in the tender
5 If you want to know more about responding to a sourcing event please proceed to slide 53
4
29
Setting Up Admin Account Access
Enabling relevant access to existing users create new users in your network account
Once a supplier has registered via any of the previously mentioned registration procedures an admin account
is created for the supplier organization by default with specific access given as per the registration procedure
used
Other accesses can be enabled for this admin account by following the steps shown in the upcoming pages
30
Enabling User Access
Enabling relevant access to existing users create new users in your network account
1 Go to the supplier login page and login to your Ariba account
1
31
Enabling User Access
2 Click on the small arrow next to Company Settings to access the dropdown menu
2
32
3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option
Enabling User Access
3
33
In the Account Settings page that opens
4 Select the checkbox next to the admin user ID as shown
5 Click ldquoEditrdquo to proceed to enable other accesses
5
Enabling User Access
4
34
You will be navigated to an Edit User page here
6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable
7 Once done click ldquoSaverdquo to successfully update your user accesses
7
Enabling User Access
6
35
Upon returning to the Account Settings page
8 Click on ldquoSaverdquo to finally update all changes
Enabling User Access
8
36
9 This message will appear to confirm all your updates have been saved successfully
Enabling User Access
9
37
References from SAP Ariba
If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here
to go to SAP Ariba FAQ
The suppliers can create new users for their supplier organization as per the steps specified in the video that
can be accessed by the link below
For further queries and clarifications click here to go to Forum FAQ section
38
S2C ndash Sourcing to Contract
39
Sourcing Process Map for Suppliers
Nov 2013 ARIBA Inc All rights reserved
Supplier clarifies
and submits
response to NTU
sourcing event
(No clarification
after event closure)
NTU evaluates
and conducts
clarification
sessions with
suppliers if
necessary
Sourcing event creation and
publishing by NTU
Supplier elects to
respond to event Supplier registers and
creates Ariba Account
in order to respond (if
required)
NTU formally
awards sourcing
event to
successfully
contracted supplier
via Ariba Sourcing
solution
NTU and
Supplier
complete and
sign agreed
contract
document where
applicable NTU Action
Supplier Action
40
Source-to-Contract (NTU Tender)
1 Event Publish
2 Respond
3 Award amp Contract
1 Event Publish
42
Searching for business opportunity on NTU Procurement Website
1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on
Descriptions Document No Categories andor PublishClose dates
2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the
Document No for details
1
2
43
Searching for business opportunity on NTU Procurement Website
If you click on the Document No you will be navigated to this page to see further details on the tender
3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender
3
44
Responding to a business opportunity Posting on Ariba Discovery
Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting
4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo
4
9
45
Responding to a business opportunity Posting on Ariba Discovery
Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network
5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)
NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new
account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos
Ariba admin if you are unsure
5
2 Respond
47
Before You Beginhellip
Things to keep in mind
NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal
In the case where you are directed to the expression of interestrsquo page
You will need to follow Steps 1 to 7
In the case where you are directed to the sourcing portal
you may refer to the instructions from step 8 onwards
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on
the published tender
48
Nanyang Technological University
Responding to a business opportunity Posting on Ariba Discovery
Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7
1 Here you have to fill in your contact details
2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you
would like to receive the invitation)
1
2
49
Responding to a business opportunity Posting on Ariba Discovery
3 Click lsquoAttach Filersquo to submit any supporting document(s)
4 Click lsquoReview and Submitrsquo to continue
4
Nanyang Technological University
3
50
Responding to a business opportunity Posting on Ariba Discovery
5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender
5
Nanyang Technological University
51
Invitation to participate
Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event
6 Click on the lsquoClick Herersquo hyperlink below to access the event
6
52
Responding to an Event
After having clicked the hyperlink in the email you will navigated to this page
7 Login using your registered Ariba account created for NTU
7
53
Responding to an Event
Now you have arrived at the event posting on the sourcing portal
8 Click on lsquoIntend to Participatersquo to continue
9 If you want to decline you can click on lsquoDecline to Participatersquo
NOTE Should you change your mind provided its within the publication period you may still participate by returning to
the event page and click lsquoIntend to Respondrsquo
8 9
54
Responding to an Event
You will now arrive at the ldquoSelect Lotsrdquo page
10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking
the box for [use different currencies for different lots] Note Once selected currency cannot be amended
11Select the Lots you intend to bid for
12Click ldquoSubmit Selected Lotsrdquo to proceed
10
11
12
55
Responding to an Event
Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below
13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids
14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications
and Evaluation Criteriardquo
13
14
56
Responding to an Event
You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below
15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items
(Refer to next page for more information on alternative pricing)
16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo
icon (highlighted in a yellow box below)
15
16
57
Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid
For example the buyer may want to offer two or three other proposals
There are three types of alternative bids
Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create
Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby
eliminating the need for re-negotiation at a new quantity
Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price
accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative
responses
58
Responding to an Event
17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids
NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif
rtf ps csv docx png pptx ppsx dotx potx sldx xltx
17
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
28
Registering Through Discovery
4 You will be redirected to the event page On the event page click on lsquoIntend to Participatersquo to participate in the tender
5 If you want to know more about responding to a sourcing event please proceed to slide 53
4
29
Setting Up Admin Account Access
Enabling relevant access to existing users create new users in your network account
Once a supplier has registered via any of the previously mentioned registration procedures an admin account
is created for the supplier organization by default with specific access given as per the registration procedure
used
Other accesses can be enabled for this admin account by following the steps shown in the upcoming pages
30
Enabling User Access
Enabling relevant access to existing users create new users in your network account
1 Go to the supplier login page and login to your Ariba account
1
31
Enabling User Access
2 Click on the small arrow next to Company Settings to access the dropdown menu
2
32
3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option
Enabling User Access
3
33
In the Account Settings page that opens
4 Select the checkbox next to the admin user ID as shown
5 Click ldquoEditrdquo to proceed to enable other accesses
5
Enabling User Access
4
34
You will be navigated to an Edit User page here
6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable
7 Once done click ldquoSaverdquo to successfully update your user accesses
7
Enabling User Access
6
35
Upon returning to the Account Settings page
8 Click on ldquoSaverdquo to finally update all changes
Enabling User Access
8
36
9 This message will appear to confirm all your updates have been saved successfully
Enabling User Access
9
37
References from SAP Ariba
If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here
to go to SAP Ariba FAQ
The suppliers can create new users for their supplier organization as per the steps specified in the video that
can be accessed by the link below
For further queries and clarifications click here to go to Forum FAQ section
38
S2C ndash Sourcing to Contract
39
Sourcing Process Map for Suppliers
Nov 2013 ARIBA Inc All rights reserved
Supplier clarifies
and submits
response to NTU
sourcing event
(No clarification
after event closure)
NTU evaluates
and conducts
clarification
sessions with
suppliers if
necessary
Sourcing event creation and
publishing by NTU
Supplier elects to
respond to event Supplier registers and
creates Ariba Account
in order to respond (if
required)
NTU formally
awards sourcing
event to
successfully
contracted supplier
via Ariba Sourcing
solution
NTU and
Supplier
complete and
sign agreed
contract
document where
applicable NTU Action
Supplier Action
40
Source-to-Contract (NTU Tender)
1 Event Publish
2 Respond
3 Award amp Contract
1 Event Publish
42
Searching for business opportunity on NTU Procurement Website
1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on
Descriptions Document No Categories andor PublishClose dates
2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the
Document No for details
1
2
43
Searching for business opportunity on NTU Procurement Website
If you click on the Document No you will be navigated to this page to see further details on the tender
3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender
3
44
Responding to a business opportunity Posting on Ariba Discovery
Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting
4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo
4
9
45
Responding to a business opportunity Posting on Ariba Discovery
Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network
5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)
NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new
account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos
Ariba admin if you are unsure
5
2 Respond
47
Before You Beginhellip
Things to keep in mind
NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal
In the case where you are directed to the expression of interestrsquo page
You will need to follow Steps 1 to 7
In the case where you are directed to the sourcing portal
you may refer to the instructions from step 8 onwards
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on
the published tender
48
Nanyang Technological University
Responding to a business opportunity Posting on Ariba Discovery
Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7
1 Here you have to fill in your contact details
2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you
would like to receive the invitation)
1
2
49
Responding to a business opportunity Posting on Ariba Discovery
3 Click lsquoAttach Filersquo to submit any supporting document(s)
4 Click lsquoReview and Submitrsquo to continue
4
Nanyang Technological University
3
50
Responding to a business opportunity Posting on Ariba Discovery
5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender
5
Nanyang Technological University
51
Invitation to participate
Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event
6 Click on the lsquoClick Herersquo hyperlink below to access the event
6
52
Responding to an Event
After having clicked the hyperlink in the email you will navigated to this page
7 Login using your registered Ariba account created for NTU
7
53
Responding to an Event
Now you have arrived at the event posting on the sourcing portal
8 Click on lsquoIntend to Participatersquo to continue
9 If you want to decline you can click on lsquoDecline to Participatersquo
NOTE Should you change your mind provided its within the publication period you may still participate by returning to
the event page and click lsquoIntend to Respondrsquo
8 9
54
Responding to an Event
You will now arrive at the ldquoSelect Lotsrdquo page
10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking
the box for [use different currencies for different lots] Note Once selected currency cannot be amended
11Select the Lots you intend to bid for
12Click ldquoSubmit Selected Lotsrdquo to proceed
10
11
12
55
Responding to an Event
Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below
13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids
14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications
and Evaluation Criteriardquo
13
14
56
Responding to an Event
You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below
15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items
(Refer to next page for more information on alternative pricing)
16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo
icon (highlighted in a yellow box below)
15
16
57
Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid
For example the buyer may want to offer two or three other proposals
There are three types of alternative bids
Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create
Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby
eliminating the need for re-negotiation at a new quantity
Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price
accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative
responses
58
Responding to an Event
17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids
NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif
rtf ps csv docx png pptx ppsx dotx potx sldx xltx
17
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
29
Setting Up Admin Account Access
Enabling relevant access to existing users create new users in your network account
Once a supplier has registered via any of the previously mentioned registration procedures an admin account
is created for the supplier organization by default with specific access given as per the registration procedure
used
Other accesses can be enabled for this admin account by following the steps shown in the upcoming pages
30
Enabling User Access
Enabling relevant access to existing users create new users in your network account
1 Go to the supplier login page and login to your Ariba account
1
31
Enabling User Access
2 Click on the small arrow next to Company Settings to access the dropdown menu
2
32
3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option
Enabling User Access
3
33
In the Account Settings page that opens
4 Select the checkbox next to the admin user ID as shown
5 Click ldquoEditrdquo to proceed to enable other accesses
5
Enabling User Access
4
34
You will be navigated to an Edit User page here
6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable
7 Once done click ldquoSaverdquo to successfully update your user accesses
7
Enabling User Access
6
35
Upon returning to the Account Settings page
8 Click on ldquoSaverdquo to finally update all changes
Enabling User Access
8
36
9 This message will appear to confirm all your updates have been saved successfully
Enabling User Access
9
37
References from SAP Ariba
If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here
to go to SAP Ariba FAQ
The suppliers can create new users for their supplier organization as per the steps specified in the video that
can be accessed by the link below
For further queries and clarifications click here to go to Forum FAQ section
38
S2C ndash Sourcing to Contract
39
Sourcing Process Map for Suppliers
Nov 2013 ARIBA Inc All rights reserved
Supplier clarifies
and submits
response to NTU
sourcing event
(No clarification
after event closure)
NTU evaluates
and conducts
clarification
sessions with
suppliers if
necessary
Sourcing event creation and
publishing by NTU
Supplier elects to
respond to event Supplier registers and
creates Ariba Account
in order to respond (if
required)
NTU formally
awards sourcing
event to
successfully
contracted supplier
via Ariba Sourcing
solution
NTU and
Supplier
complete and
sign agreed
contract
document where
applicable NTU Action
Supplier Action
40
Source-to-Contract (NTU Tender)
1 Event Publish
2 Respond
3 Award amp Contract
1 Event Publish
42
Searching for business opportunity on NTU Procurement Website
1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on
Descriptions Document No Categories andor PublishClose dates
2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the
Document No for details
1
2
43
Searching for business opportunity on NTU Procurement Website
If you click on the Document No you will be navigated to this page to see further details on the tender
3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender
3
44
Responding to a business opportunity Posting on Ariba Discovery
Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting
4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo
4
9
45
Responding to a business opportunity Posting on Ariba Discovery
Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network
5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)
NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new
account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos
Ariba admin if you are unsure
5
2 Respond
47
Before You Beginhellip
Things to keep in mind
NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal
In the case where you are directed to the expression of interestrsquo page
You will need to follow Steps 1 to 7
In the case where you are directed to the sourcing portal
you may refer to the instructions from step 8 onwards
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on
the published tender
48
Nanyang Technological University
Responding to a business opportunity Posting on Ariba Discovery
Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7
1 Here you have to fill in your contact details
2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you
would like to receive the invitation)
1
2
49
Responding to a business opportunity Posting on Ariba Discovery
3 Click lsquoAttach Filersquo to submit any supporting document(s)
4 Click lsquoReview and Submitrsquo to continue
4
Nanyang Technological University
3
50
Responding to a business opportunity Posting on Ariba Discovery
5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender
5
Nanyang Technological University
51
Invitation to participate
Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event
6 Click on the lsquoClick Herersquo hyperlink below to access the event
6
52
Responding to an Event
After having clicked the hyperlink in the email you will navigated to this page
7 Login using your registered Ariba account created for NTU
7
53
Responding to an Event
Now you have arrived at the event posting on the sourcing portal
8 Click on lsquoIntend to Participatersquo to continue
9 If you want to decline you can click on lsquoDecline to Participatersquo
NOTE Should you change your mind provided its within the publication period you may still participate by returning to
the event page and click lsquoIntend to Respondrsquo
8 9
54
Responding to an Event
You will now arrive at the ldquoSelect Lotsrdquo page
10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking
the box for [use different currencies for different lots] Note Once selected currency cannot be amended
11Select the Lots you intend to bid for
12Click ldquoSubmit Selected Lotsrdquo to proceed
10
11
12
55
Responding to an Event
Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below
13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids
14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications
and Evaluation Criteriardquo
13
14
56
Responding to an Event
You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below
15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items
(Refer to next page for more information on alternative pricing)
16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo
icon (highlighted in a yellow box below)
15
16
57
Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid
For example the buyer may want to offer two or three other proposals
There are three types of alternative bids
Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create
Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby
eliminating the need for re-negotiation at a new quantity
Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price
accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative
responses
58
Responding to an Event
17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids
NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif
rtf ps csv docx png pptx ppsx dotx potx sldx xltx
17
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
30
Enabling User Access
Enabling relevant access to existing users create new users in your network account
1 Go to the supplier login page and login to your Ariba account
1
31
Enabling User Access
2 Click on the small arrow next to Company Settings to access the dropdown menu
2
32
3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option
Enabling User Access
3
33
In the Account Settings page that opens
4 Select the checkbox next to the admin user ID as shown
5 Click ldquoEditrdquo to proceed to enable other accesses
5
Enabling User Access
4
34
You will be navigated to an Edit User page here
6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable
7 Once done click ldquoSaverdquo to successfully update your user accesses
7
Enabling User Access
6
35
Upon returning to the Account Settings page
8 Click on ldquoSaverdquo to finally update all changes
Enabling User Access
8
36
9 This message will appear to confirm all your updates have been saved successfully
Enabling User Access
9
37
References from SAP Ariba
If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here
to go to SAP Ariba FAQ
The suppliers can create new users for their supplier organization as per the steps specified in the video that
can be accessed by the link below
For further queries and clarifications click here to go to Forum FAQ section
38
S2C ndash Sourcing to Contract
39
Sourcing Process Map for Suppliers
Nov 2013 ARIBA Inc All rights reserved
Supplier clarifies
and submits
response to NTU
sourcing event
(No clarification
after event closure)
NTU evaluates
and conducts
clarification
sessions with
suppliers if
necessary
Sourcing event creation and
publishing by NTU
Supplier elects to
respond to event Supplier registers and
creates Ariba Account
in order to respond (if
required)
NTU formally
awards sourcing
event to
successfully
contracted supplier
via Ariba Sourcing
solution
NTU and
Supplier
complete and
sign agreed
contract
document where
applicable NTU Action
Supplier Action
40
Source-to-Contract (NTU Tender)
1 Event Publish
2 Respond
3 Award amp Contract
1 Event Publish
42
Searching for business opportunity on NTU Procurement Website
1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on
Descriptions Document No Categories andor PublishClose dates
2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the
Document No for details
1
2
43
Searching for business opportunity on NTU Procurement Website
If you click on the Document No you will be navigated to this page to see further details on the tender
3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender
3
44
Responding to a business opportunity Posting on Ariba Discovery
Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting
4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo
4
9
45
Responding to a business opportunity Posting on Ariba Discovery
Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network
5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)
NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new
account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos
Ariba admin if you are unsure
5
2 Respond
47
Before You Beginhellip
Things to keep in mind
NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal
In the case where you are directed to the expression of interestrsquo page
You will need to follow Steps 1 to 7
In the case where you are directed to the sourcing portal
you may refer to the instructions from step 8 onwards
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on
the published tender
48
Nanyang Technological University
Responding to a business opportunity Posting on Ariba Discovery
Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7
1 Here you have to fill in your contact details
2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you
would like to receive the invitation)
1
2
49
Responding to a business opportunity Posting on Ariba Discovery
3 Click lsquoAttach Filersquo to submit any supporting document(s)
4 Click lsquoReview and Submitrsquo to continue
4
Nanyang Technological University
3
50
Responding to a business opportunity Posting on Ariba Discovery
5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender
5
Nanyang Technological University
51
Invitation to participate
Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event
6 Click on the lsquoClick Herersquo hyperlink below to access the event
6
52
Responding to an Event
After having clicked the hyperlink in the email you will navigated to this page
7 Login using your registered Ariba account created for NTU
7
53
Responding to an Event
Now you have arrived at the event posting on the sourcing portal
8 Click on lsquoIntend to Participatersquo to continue
9 If you want to decline you can click on lsquoDecline to Participatersquo
NOTE Should you change your mind provided its within the publication period you may still participate by returning to
the event page and click lsquoIntend to Respondrsquo
8 9
54
Responding to an Event
You will now arrive at the ldquoSelect Lotsrdquo page
10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking
the box for [use different currencies for different lots] Note Once selected currency cannot be amended
11Select the Lots you intend to bid for
12Click ldquoSubmit Selected Lotsrdquo to proceed
10
11
12
55
Responding to an Event
Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below
13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids
14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications
and Evaluation Criteriardquo
13
14
56
Responding to an Event
You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below
15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items
(Refer to next page for more information on alternative pricing)
16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo
icon (highlighted in a yellow box below)
15
16
57
Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid
For example the buyer may want to offer two or three other proposals
There are three types of alternative bids
Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create
Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby
eliminating the need for re-negotiation at a new quantity
Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price
accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative
responses
58
Responding to an Event
17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids
NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif
rtf ps csv docx png pptx ppsx dotx potx sldx xltx
17
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
31
Enabling User Access
2 Click on the small arrow next to Company Settings to access the dropdown menu
2
32
3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option
Enabling User Access
3
33
In the Account Settings page that opens
4 Select the checkbox next to the admin user ID as shown
5 Click ldquoEditrdquo to proceed to enable other accesses
5
Enabling User Access
4
34
You will be navigated to an Edit User page here
6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable
7 Once done click ldquoSaverdquo to successfully update your user accesses
7
Enabling User Access
6
35
Upon returning to the Account Settings page
8 Click on ldquoSaverdquo to finally update all changes
Enabling User Access
8
36
9 This message will appear to confirm all your updates have been saved successfully
Enabling User Access
9
37
References from SAP Ariba
If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here
to go to SAP Ariba FAQ
The suppliers can create new users for their supplier organization as per the steps specified in the video that
can be accessed by the link below
For further queries and clarifications click here to go to Forum FAQ section
38
S2C ndash Sourcing to Contract
39
Sourcing Process Map for Suppliers
Nov 2013 ARIBA Inc All rights reserved
Supplier clarifies
and submits
response to NTU
sourcing event
(No clarification
after event closure)
NTU evaluates
and conducts
clarification
sessions with
suppliers if
necessary
Sourcing event creation and
publishing by NTU
Supplier elects to
respond to event Supplier registers and
creates Ariba Account
in order to respond (if
required)
NTU formally
awards sourcing
event to
successfully
contracted supplier
via Ariba Sourcing
solution
NTU and
Supplier
complete and
sign agreed
contract
document where
applicable NTU Action
Supplier Action
40
Source-to-Contract (NTU Tender)
1 Event Publish
2 Respond
3 Award amp Contract
1 Event Publish
42
Searching for business opportunity on NTU Procurement Website
1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on
Descriptions Document No Categories andor PublishClose dates
2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the
Document No for details
1
2
43
Searching for business opportunity on NTU Procurement Website
If you click on the Document No you will be navigated to this page to see further details on the tender
3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender
3
44
Responding to a business opportunity Posting on Ariba Discovery
Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting
4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo
4
9
45
Responding to a business opportunity Posting on Ariba Discovery
Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network
5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)
NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new
account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos
Ariba admin if you are unsure
5
2 Respond
47
Before You Beginhellip
Things to keep in mind
NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal
In the case where you are directed to the expression of interestrsquo page
You will need to follow Steps 1 to 7
In the case where you are directed to the sourcing portal
you may refer to the instructions from step 8 onwards
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on
the published tender
48
Nanyang Technological University
Responding to a business opportunity Posting on Ariba Discovery
Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7
1 Here you have to fill in your contact details
2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you
would like to receive the invitation)
1
2
49
Responding to a business opportunity Posting on Ariba Discovery
3 Click lsquoAttach Filersquo to submit any supporting document(s)
4 Click lsquoReview and Submitrsquo to continue
4
Nanyang Technological University
3
50
Responding to a business opportunity Posting on Ariba Discovery
5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender
5
Nanyang Technological University
51
Invitation to participate
Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event
6 Click on the lsquoClick Herersquo hyperlink below to access the event
6
52
Responding to an Event
After having clicked the hyperlink in the email you will navigated to this page
7 Login using your registered Ariba account created for NTU
7
53
Responding to an Event
Now you have arrived at the event posting on the sourcing portal
8 Click on lsquoIntend to Participatersquo to continue
9 If you want to decline you can click on lsquoDecline to Participatersquo
NOTE Should you change your mind provided its within the publication period you may still participate by returning to
the event page and click lsquoIntend to Respondrsquo
8 9
54
Responding to an Event
You will now arrive at the ldquoSelect Lotsrdquo page
10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking
the box for [use different currencies for different lots] Note Once selected currency cannot be amended
11Select the Lots you intend to bid for
12Click ldquoSubmit Selected Lotsrdquo to proceed
10
11
12
55
Responding to an Event
Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below
13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids
14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications
and Evaluation Criteriardquo
13
14
56
Responding to an Event
You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below
15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items
(Refer to next page for more information on alternative pricing)
16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo
icon (highlighted in a yellow box below)
15
16
57
Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid
For example the buyer may want to offer two or three other proposals
There are three types of alternative bids
Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create
Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby
eliminating the need for re-negotiation at a new quantity
Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price
accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative
responses
58
Responding to an Event
17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids
NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif
rtf ps csv docx png pptx ppsx dotx potx sldx xltx
17
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
32
3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option
Enabling User Access
3
33
In the Account Settings page that opens
4 Select the checkbox next to the admin user ID as shown
5 Click ldquoEditrdquo to proceed to enable other accesses
5
Enabling User Access
4
34
You will be navigated to an Edit User page here
6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable
7 Once done click ldquoSaverdquo to successfully update your user accesses
7
Enabling User Access
6
35
Upon returning to the Account Settings page
8 Click on ldquoSaverdquo to finally update all changes
Enabling User Access
8
36
9 This message will appear to confirm all your updates have been saved successfully
Enabling User Access
9
37
References from SAP Ariba
If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here
to go to SAP Ariba FAQ
The suppliers can create new users for their supplier organization as per the steps specified in the video that
can be accessed by the link below
For further queries and clarifications click here to go to Forum FAQ section
38
S2C ndash Sourcing to Contract
39
Sourcing Process Map for Suppliers
Nov 2013 ARIBA Inc All rights reserved
Supplier clarifies
and submits
response to NTU
sourcing event
(No clarification
after event closure)
NTU evaluates
and conducts
clarification
sessions with
suppliers if
necessary
Sourcing event creation and
publishing by NTU
Supplier elects to
respond to event Supplier registers and
creates Ariba Account
in order to respond (if
required)
NTU formally
awards sourcing
event to
successfully
contracted supplier
via Ariba Sourcing
solution
NTU and
Supplier
complete and
sign agreed
contract
document where
applicable NTU Action
Supplier Action
40
Source-to-Contract (NTU Tender)
1 Event Publish
2 Respond
3 Award amp Contract
1 Event Publish
42
Searching for business opportunity on NTU Procurement Website
1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on
Descriptions Document No Categories andor PublishClose dates
2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the
Document No for details
1
2
43
Searching for business opportunity on NTU Procurement Website
If you click on the Document No you will be navigated to this page to see further details on the tender
3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender
3
44
Responding to a business opportunity Posting on Ariba Discovery
Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting
4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo
4
9
45
Responding to a business opportunity Posting on Ariba Discovery
Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network
5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)
NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new
account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos
Ariba admin if you are unsure
5
2 Respond
47
Before You Beginhellip
Things to keep in mind
NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal
In the case where you are directed to the expression of interestrsquo page
You will need to follow Steps 1 to 7
In the case where you are directed to the sourcing portal
you may refer to the instructions from step 8 onwards
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on
the published tender
48
Nanyang Technological University
Responding to a business opportunity Posting on Ariba Discovery
Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7
1 Here you have to fill in your contact details
2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you
would like to receive the invitation)
1
2
49
Responding to a business opportunity Posting on Ariba Discovery
3 Click lsquoAttach Filersquo to submit any supporting document(s)
4 Click lsquoReview and Submitrsquo to continue
4
Nanyang Technological University
3
50
Responding to a business opportunity Posting on Ariba Discovery
5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender
5
Nanyang Technological University
51
Invitation to participate
Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event
6 Click on the lsquoClick Herersquo hyperlink below to access the event
6
52
Responding to an Event
After having clicked the hyperlink in the email you will navigated to this page
7 Login using your registered Ariba account created for NTU
7
53
Responding to an Event
Now you have arrived at the event posting on the sourcing portal
8 Click on lsquoIntend to Participatersquo to continue
9 If you want to decline you can click on lsquoDecline to Participatersquo
NOTE Should you change your mind provided its within the publication period you may still participate by returning to
the event page and click lsquoIntend to Respondrsquo
8 9
54
Responding to an Event
You will now arrive at the ldquoSelect Lotsrdquo page
10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking
the box for [use different currencies for different lots] Note Once selected currency cannot be amended
11Select the Lots you intend to bid for
12Click ldquoSubmit Selected Lotsrdquo to proceed
10
11
12
55
Responding to an Event
Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below
13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids
14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications
and Evaluation Criteriardquo
13
14
56
Responding to an Event
You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below
15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items
(Refer to next page for more information on alternative pricing)
16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo
icon (highlighted in a yellow box below)
15
16
57
Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid
For example the buyer may want to offer two or three other proposals
There are three types of alternative bids
Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create
Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby
eliminating the need for re-negotiation at a new quantity
Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price
accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative
responses
58
Responding to an Event
17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids
NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif
rtf ps csv docx png pptx ppsx dotx potx sldx xltx
17
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
33
In the Account Settings page that opens
4 Select the checkbox next to the admin user ID as shown
5 Click ldquoEditrdquo to proceed to enable other accesses
5
Enabling User Access
4
34
You will be navigated to an Edit User page here
6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable
7 Once done click ldquoSaverdquo to successfully update your user accesses
7
Enabling User Access
6
35
Upon returning to the Account Settings page
8 Click on ldquoSaverdquo to finally update all changes
Enabling User Access
8
36
9 This message will appear to confirm all your updates have been saved successfully
Enabling User Access
9
37
References from SAP Ariba
If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here
to go to SAP Ariba FAQ
The suppliers can create new users for their supplier organization as per the steps specified in the video that
can be accessed by the link below
For further queries and clarifications click here to go to Forum FAQ section
38
S2C ndash Sourcing to Contract
39
Sourcing Process Map for Suppliers
Nov 2013 ARIBA Inc All rights reserved
Supplier clarifies
and submits
response to NTU
sourcing event
(No clarification
after event closure)
NTU evaluates
and conducts
clarification
sessions with
suppliers if
necessary
Sourcing event creation and
publishing by NTU
Supplier elects to
respond to event Supplier registers and
creates Ariba Account
in order to respond (if
required)
NTU formally
awards sourcing
event to
successfully
contracted supplier
via Ariba Sourcing
solution
NTU and
Supplier
complete and
sign agreed
contract
document where
applicable NTU Action
Supplier Action
40
Source-to-Contract (NTU Tender)
1 Event Publish
2 Respond
3 Award amp Contract
1 Event Publish
42
Searching for business opportunity on NTU Procurement Website
1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on
Descriptions Document No Categories andor PublishClose dates
2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the
Document No for details
1
2
43
Searching for business opportunity on NTU Procurement Website
If you click on the Document No you will be navigated to this page to see further details on the tender
3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender
3
44
Responding to a business opportunity Posting on Ariba Discovery
Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting
4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo
4
9
45
Responding to a business opportunity Posting on Ariba Discovery
Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network
5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)
NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new
account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos
Ariba admin if you are unsure
5
2 Respond
47
Before You Beginhellip
Things to keep in mind
NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal
In the case where you are directed to the expression of interestrsquo page
You will need to follow Steps 1 to 7
In the case where you are directed to the sourcing portal
you may refer to the instructions from step 8 onwards
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on
the published tender
48
Nanyang Technological University
Responding to a business opportunity Posting on Ariba Discovery
Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7
1 Here you have to fill in your contact details
2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you
would like to receive the invitation)
1
2
49
Responding to a business opportunity Posting on Ariba Discovery
3 Click lsquoAttach Filersquo to submit any supporting document(s)
4 Click lsquoReview and Submitrsquo to continue
4
Nanyang Technological University
3
50
Responding to a business opportunity Posting on Ariba Discovery
5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender
5
Nanyang Technological University
51
Invitation to participate
Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event
6 Click on the lsquoClick Herersquo hyperlink below to access the event
6
52
Responding to an Event
After having clicked the hyperlink in the email you will navigated to this page
7 Login using your registered Ariba account created for NTU
7
53
Responding to an Event
Now you have arrived at the event posting on the sourcing portal
8 Click on lsquoIntend to Participatersquo to continue
9 If you want to decline you can click on lsquoDecline to Participatersquo
NOTE Should you change your mind provided its within the publication period you may still participate by returning to
the event page and click lsquoIntend to Respondrsquo
8 9
54
Responding to an Event
You will now arrive at the ldquoSelect Lotsrdquo page
10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking
the box for [use different currencies for different lots] Note Once selected currency cannot be amended
11Select the Lots you intend to bid for
12Click ldquoSubmit Selected Lotsrdquo to proceed
10
11
12
55
Responding to an Event
Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below
13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids
14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications
and Evaluation Criteriardquo
13
14
56
Responding to an Event
You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below
15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items
(Refer to next page for more information on alternative pricing)
16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo
icon (highlighted in a yellow box below)
15
16
57
Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid
For example the buyer may want to offer two or three other proposals
There are three types of alternative bids
Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create
Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby
eliminating the need for re-negotiation at a new quantity
Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price
accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative
responses
58
Responding to an Event
17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids
NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif
rtf ps csv docx png pptx ppsx dotx potx sldx xltx
17
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
34
You will be navigated to an Edit User page here
6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable
7 Once done click ldquoSaverdquo to successfully update your user accesses
7
Enabling User Access
6
35
Upon returning to the Account Settings page
8 Click on ldquoSaverdquo to finally update all changes
Enabling User Access
8
36
9 This message will appear to confirm all your updates have been saved successfully
Enabling User Access
9
37
References from SAP Ariba
If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here
to go to SAP Ariba FAQ
The suppliers can create new users for their supplier organization as per the steps specified in the video that
can be accessed by the link below
For further queries and clarifications click here to go to Forum FAQ section
38
S2C ndash Sourcing to Contract
39
Sourcing Process Map for Suppliers
Nov 2013 ARIBA Inc All rights reserved
Supplier clarifies
and submits
response to NTU
sourcing event
(No clarification
after event closure)
NTU evaluates
and conducts
clarification
sessions with
suppliers if
necessary
Sourcing event creation and
publishing by NTU
Supplier elects to
respond to event Supplier registers and
creates Ariba Account
in order to respond (if
required)
NTU formally
awards sourcing
event to
successfully
contracted supplier
via Ariba Sourcing
solution
NTU and
Supplier
complete and
sign agreed
contract
document where
applicable NTU Action
Supplier Action
40
Source-to-Contract (NTU Tender)
1 Event Publish
2 Respond
3 Award amp Contract
1 Event Publish
42
Searching for business opportunity on NTU Procurement Website
1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on
Descriptions Document No Categories andor PublishClose dates
2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the
Document No for details
1
2
43
Searching for business opportunity on NTU Procurement Website
If you click on the Document No you will be navigated to this page to see further details on the tender
3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender
3
44
Responding to a business opportunity Posting on Ariba Discovery
Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting
4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo
4
9
45
Responding to a business opportunity Posting on Ariba Discovery
Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network
5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)
NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new
account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos
Ariba admin if you are unsure
5
2 Respond
47
Before You Beginhellip
Things to keep in mind
NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal
In the case where you are directed to the expression of interestrsquo page
You will need to follow Steps 1 to 7
In the case where you are directed to the sourcing portal
you may refer to the instructions from step 8 onwards
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on
the published tender
48
Nanyang Technological University
Responding to a business opportunity Posting on Ariba Discovery
Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7
1 Here you have to fill in your contact details
2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you
would like to receive the invitation)
1
2
49
Responding to a business opportunity Posting on Ariba Discovery
3 Click lsquoAttach Filersquo to submit any supporting document(s)
4 Click lsquoReview and Submitrsquo to continue
4
Nanyang Technological University
3
50
Responding to a business opportunity Posting on Ariba Discovery
5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender
5
Nanyang Technological University
51
Invitation to participate
Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event
6 Click on the lsquoClick Herersquo hyperlink below to access the event
6
52
Responding to an Event
After having clicked the hyperlink in the email you will navigated to this page
7 Login using your registered Ariba account created for NTU
7
53
Responding to an Event
Now you have arrived at the event posting on the sourcing portal
8 Click on lsquoIntend to Participatersquo to continue
9 If you want to decline you can click on lsquoDecline to Participatersquo
NOTE Should you change your mind provided its within the publication period you may still participate by returning to
the event page and click lsquoIntend to Respondrsquo
8 9
54
Responding to an Event
You will now arrive at the ldquoSelect Lotsrdquo page
10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking
the box for [use different currencies for different lots] Note Once selected currency cannot be amended
11Select the Lots you intend to bid for
12Click ldquoSubmit Selected Lotsrdquo to proceed
10
11
12
55
Responding to an Event
Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below
13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids
14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications
and Evaluation Criteriardquo
13
14
56
Responding to an Event
You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below
15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items
(Refer to next page for more information on alternative pricing)
16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo
icon (highlighted in a yellow box below)
15
16
57
Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid
For example the buyer may want to offer two or three other proposals
There are three types of alternative bids
Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create
Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby
eliminating the need for re-negotiation at a new quantity
Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price
accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative
responses
58
Responding to an Event
17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids
NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif
rtf ps csv docx png pptx ppsx dotx potx sldx xltx
17
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
35
Upon returning to the Account Settings page
8 Click on ldquoSaverdquo to finally update all changes
Enabling User Access
8
36
9 This message will appear to confirm all your updates have been saved successfully
Enabling User Access
9
37
References from SAP Ariba
If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here
to go to SAP Ariba FAQ
The suppliers can create new users for their supplier organization as per the steps specified in the video that
can be accessed by the link below
For further queries and clarifications click here to go to Forum FAQ section
38
S2C ndash Sourcing to Contract
39
Sourcing Process Map for Suppliers
Nov 2013 ARIBA Inc All rights reserved
Supplier clarifies
and submits
response to NTU
sourcing event
(No clarification
after event closure)
NTU evaluates
and conducts
clarification
sessions with
suppliers if
necessary
Sourcing event creation and
publishing by NTU
Supplier elects to
respond to event Supplier registers and
creates Ariba Account
in order to respond (if
required)
NTU formally
awards sourcing
event to
successfully
contracted supplier
via Ariba Sourcing
solution
NTU and
Supplier
complete and
sign agreed
contract
document where
applicable NTU Action
Supplier Action
40
Source-to-Contract (NTU Tender)
1 Event Publish
2 Respond
3 Award amp Contract
1 Event Publish
42
Searching for business opportunity on NTU Procurement Website
1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on
Descriptions Document No Categories andor PublishClose dates
2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the
Document No for details
1
2
43
Searching for business opportunity on NTU Procurement Website
If you click on the Document No you will be navigated to this page to see further details on the tender
3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender
3
44
Responding to a business opportunity Posting on Ariba Discovery
Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting
4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo
4
9
45
Responding to a business opportunity Posting on Ariba Discovery
Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network
5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)
NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new
account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos
Ariba admin if you are unsure
5
2 Respond
47
Before You Beginhellip
Things to keep in mind
NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal
In the case where you are directed to the expression of interestrsquo page
You will need to follow Steps 1 to 7
In the case where you are directed to the sourcing portal
you may refer to the instructions from step 8 onwards
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on
the published tender
48
Nanyang Technological University
Responding to a business opportunity Posting on Ariba Discovery
Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7
1 Here you have to fill in your contact details
2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you
would like to receive the invitation)
1
2
49
Responding to a business opportunity Posting on Ariba Discovery
3 Click lsquoAttach Filersquo to submit any supporting document(s)
4 Click lsquoReview and Submitrsquo to continue
4
Nanyang Technological University
3
50
Responding to a business opportunity Posting on Ariba Discovery
5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender
5
Nanyang Technological University
51
Invitation to participate
Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event
6 Click on the lsquoClick Herersquo hyperlink below to access the event
6
52
Responding to an Event
After having clicked the hyperlink in the email you will navigated to this page
7 Login using your registered Ariba account created for NTU
7
53
Responding to an Event
Now you have arrived at the event posting on the sourcing portal
8 Click on lsquoIntend to Participatersquo to continue
9 If you want to decline you can click on lsquoDecline to Participatersquo
NOTE Should you change your mind provided its within the publication period you may still participate by returning to
the event page and click lsquoIntend to Respondrsquo
8 9
54
Responding to an Event
You will now arrive at the ldquoSelect Lotsrdquo page
10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking
the box for [use different currencies for different lots] Note Once selected currency cannot be amended
11Select the Lots you intend to bid for
12Click ldquoSubmit Selected Lotsrdquo to proceed
10
11
12
55
Responding to an Event
Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below
13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids
14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications
and Evaluation Criteriardquo
13
14
56
Responding to an Event
You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below
15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items
(Refer to next page for more information on alternative pricing)
16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo
icon (highlighted in a yellow box below)
15
16
57
Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid
For example the buyer may want to offer two or three other proposals
There are three types of alternative bids
Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create
Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby
eliminating the need for re-negotiation at a new quantity
Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price
accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative
responses
58
Responding to an Event
17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids
NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif
rtf ps csv docx png pptx ppsx dotx potx sldx xltx
17
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
36
9 This message will appear to confirm all your updates have been saved successfully
Enabling User Access
9
37
References from SAP Ariba
If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here
to go to SAP Ariba FAQ
The suppliers can create new users for their supplier organization as per the steps specified in the video that
can be accessed by the link below
For further queries and clarifications click here to go to Forum FAQ section
38
S2C ndash Sourcing to Contract
39
Sourcing Process Map for Suppliers
Nov 2013 ARIBA Inc All rights reserved
Supplier clarifies
and submits
response to NTU
sourcing event
(No clarification
after event closure)
NTU evaluates
and conducts
clarification
sessions with
suppliers if
necessary
Sourcing event creation and
publishing by NTU
Supplier elects to
respond to event Supplier registers and
creates Ariba Account
in order to respond (if
required)
NTU formally
awards sourcing
event to
successfully
contracted supplier
via Ariba Sourcing
solution
NTU and
Supplier
complete and
sign agreed
contract
document where
applicable NTU Action
Supplier Action
40
Source-to-Contract (NTU Tender)
1 Event Publish
2 Respond
3 Award amp Contract
1 Event Publish
42
Searching for business opportunity on NTU Procurement Website
1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on
Descriptions Document No Categories andor PublishClose dates
2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the
Document No for details
1
2
43
Searching for business opportunity on NTU Procurement Website
If you click on the Document No you will be navigated to this page to see further details on the tender
3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender
3
44
Responding to a business opportunity Posting on Ariba Discovery
Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting
4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo
4
9
45
Responding to a business opportunity Posting on Ariba Discovery
Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network
5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)
NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new
account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos
Ariba admin if you are unsure
5
2 Respond
47
Before You Beginhellip
Things to keep in mind
NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal
In the case where you are directed to the expression of interestrsquo page
You will need to follow Steps 1 to 7
In the case where you are directed to the sourcing portal
you may refer to the instructions from step 8 onwards
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on
the published tender
48
Nanyang Technological University
Responding to a business opportunity Posting on Ariba Discovery
Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7
1 Here you have to fill in your contact details
2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you
would like to receive the invitation)
1
2
49
Responding to a business opportunity Posting on Ariba Discovery
3 Click lsquoAttach Filersquo to submit any supporting document(s)
4 Click lsquoReview and Submitrsquo to continue
4
Nanyang Technological University
3
50
Responding to a business opportunity Posting on Ariba Discovery
5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender
5
Nanyang Technological University
51
Invitation to participate
Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event
6 Click on the lsquoClick Herersquo hyperlink below to access the event
6
52
Responding to an Event
After having clicked the hyperlink in the email you will navigated to this page
7 Login using your registered Ariba account created for NTU
7
53
Responding to an Event
Now you have arrived at the event posting on the sourcing portal
8 Click on lsquoIntend to Participatersquo to continue
9 If you want to decline you can click on lsquoDecline to Participatersquo
NOTE Should you change your mind provided its within the publication period you may still participate by returning to
the event page and click lsquoIntend to Respondrsquo
8 9
54
Responding to an Event
You will now arrive at the ldquoSelect Lotsrdquo page
10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking
the box for [use different currencies for different lots] Note Once selected currency cannot be amended
11Select the Lots you intend to bid for
12Click ldquoSubmit Selected Lotsrdquo to proceed
10
11
12
55
Responding to an Event
Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below
13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids
14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications
and Evaluation Criteriardquo
13
14
56
Responding to an Event
You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below
15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items
(Refer to next page for more information on alternative pricing)
16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo
icon (highlighted in a yellow box below)
15
16
57
Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid
For example the buyer may want to offer two or three other proposals
There are three types of alternative bids
Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create
Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby
eliminating the need for re-negotiation at a new quantity
Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price
accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative
responses
58
Responding to an Event
17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids
NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif
rtf ps csv docx png pptx ppsx dotx potx sldx xltx
17
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
37
References from SAP Ariba
If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here
to go to SAP Ariba FAQ
The suppliers can create new users for their supplier organization as per the steps specified in the video that
can be accessed by the link below
For further queries and clarifications click here to go to Forum FAQ section
38
S2C ndash Sourcing to Contract
39
Sourcing Process Map for Suppliers
Nov 2013 ARIBA Inc All rights reserved
Supplier clarifies
and submits
response to NTU
sourcing event
(No clarification
after event closure)
NTU evaluates
and conducts
clarification
sessions with
suppliers if
necessary
Sourcing event creation and
publishing by NTU
Supplier elects to
respond to event Supplier registers and
creates Ariba Account
in order to respond (if
required)
NTU formally
awards sourcing
event to
successfully
contracted supplier
via Ariba Sourcing
solution
NTU and
Supplier
complete and
sign agreed
contract
document where
applicable NTU Action
Supplier Action
40
Source-to-Contract (NTU Tender)
1 Event Publish
2 Respond
3 Award amp Contract
1 Event Publish
42
Searching for business opportunity on NTU Procurement Website
1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on
Descriptions Document No Categories andor PublishClose dates
2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the
Document No for details
1
2
43
Searching for business opportunity on NTU Procurement Website
If you click on the Document No you will be navigated to this page to see further details on the tender
3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender
3
44
Responding to a business opportunity Posting on Ariba Discovery
Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting
4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo
4
9
45
Responding to a business opportunity Posting on Ariba Discovery
Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network
5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)
NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new
account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos
Ariba admin if you are unsure
5
2 Respond
47
Before You Beginhellip
Things to keep in mind
NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal
In the case where you are directed to the expression of interestrsquo page
You will need to follow Steps 1 to 7
In the case where you are directed to the sourcing portal
you may refer to the instructions from step 8 onwards
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on
the published tender
48
Nanyang Technological University
Responding to a business opportunity Posting on Ariba Discovery
Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7
1 Here you have to fill in your contact details
2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you
would like to receive the invitation)
1
2
49
Responding to a business opportunity Posting on Ariba Discovery
3 Click lsquoAttach Filersquo to submit any supporting document(s)
4 Click lsquoReview and Submitrsquo to continue
4
Nanyang Technological University
3
50
Responding to a business opportunity Posting on Ariba Discovery
5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender
5
Nanyang Technological University
51
Invitation to participate
Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event
6 Click on the lsquoClick Herersquo hyperlink below to access the event
6
52
Responding to an Event
After having clicked the hyperlink in the email you will navigated to this page
7 Login using your registered Ariba account created for NTU
7
53
Responding to an Event
Now you have arrived at the event posting on the sourcing portal
8 Click on lsquoIntend to Participatersquo to continue
9 If you want to decline you can click on lsquoDecline to Participatersquo
NOTE Should you change your mind provided its within the publication period you may still participate by returning to
the event page and click lsquoIntend to Respondrsquo
8 9
54
Responding to an Event
You will now arrive at the ldquoSelect Lotsrdquo page
10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking
the box for [use different currencies for different lots] Note Once selected currency cannot be amended
11Select the Lots you intend to bid for
12Click ldquoSubmit Selected Lotsrdquo to proceed
10
11
12
55
Responding to an Event
Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below
13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids
14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications
and Evaluation Criteriardquo
13
14
56
Responding to an Event
You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below
15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items
(Refer to next page for more information on alternative pricing)
16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo
icon (highlighted in a yellow box below)
15
16
57
Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid
For example the buyer may want to offer two or three other proposals
There are three types of alternative bids
Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create
Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby
eliminating the need for re-negotiation at a new quantity
Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price
accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative
responses
58
Responding to an Event
17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids
NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif
rtf ps csv docx png pptx ppsx dotx potx sldx xltx
17
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
38
S2C ndash Sourcing to Contract
39
Sourcing Process Map for Suppliers
Nov 2013 ARIBA Inc All rights reserved
Supplier clarifies
and submits
response to NTU
sourcing event
(No clarification
after event closure)
NTU evaluates
and conducts
clarification
sessions with
suppliers if
necessary
Sourcing event creation and
publishing by NTU
Supplier elects to
respond to event Supplier registers and
creates Ariba Account
in order to respond (if
required)
NTU formally
awards sourcing
event to
successfully
contracted supplier
via Ariba Sourcing
solution
NTU and
Supplier
complete and
sign agreed
contract
document where
applicable NTU Action
Supplier Action
40
Source-to-Contract (NTU Tender)
1 Event Publish
2 Respond
3 Award amp Contract
1 Event Publish
42
Searching for business opportunity on NTU Procurement Website
1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on
Descriptions Document No Categories andor PublishClose dates
2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the
Document No for details
1
2
43
Searching for business opportunity on NTU Procurement Website
If you click on the Document No you will be navigated to this page to see further details on the tender
3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender
3
44
Responding to a business opportunity Posting on Ariba Discovery
Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting
4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo
4
9
45
Responding to a business opportunity Posting on Ariba Discovery
Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network
5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)
NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new
account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos
Ariba admin if you are unsure
5
2 Respond
47
Before You Beginhellip
Things to keep in mind
NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal
In the case where you are directed to the expression of interestrsquo page
You will need to follow Steps 1 to 7
In the case where you are directed to the sourcing portal
you may refer to the instructions from step 8 onwards
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on
the published tender
48
Nanyang Technological University
Responding to a business opportunity Posting on Ariba Discovery
Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7
1 Here you have to fill in your contact details
2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you
would like to receive the invitation)
1
2
49
Responding to a business opportunity Posting on Ariba Discovery
3 Click lsquoAttach Filersquo to submit any supporting document(s)
4 Click lsquoReview and Submitrsquo to continue
4
Nanyang Technological University
3
50
Responding to a business opportunity Posting on Ariba Discovery
5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender
5
Nanyang Technological University
51
Invitation to participate
Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event
6 Click on the lsquoClick Herersquo hyperlink below to access the event
6
52
Responding to an Event
After having clicked the hyperlink in the email you will navigated to this page
7 Login using your registered Ariba account created for NTU
7
53
Responding to an Event
Now you have arrived at the event posting on the sourcing portal
8 Click on lsquoIntend to Participatersquo to continue
9 If you want to decline you can click on lsquoDecline to Participatersquo
NOTE Should you change your mind provided its within the publication period you may still participate by returning to
the event page and click lsquoIntend to Respondrsquo
8 9
54
Responding to an Event
You will now arrive at the ldquoSelect Lotsrdquo page
10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking
the box for [use different currencies for different lots] Note Once selected currency cannot be amended
11Select the Lots you intend to bid for
12Click ldquoSubmit Selected Lotsrdquo to proceed
10
11
12
55
Responding to an Event
Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below
13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids
14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications
and Evaluation Criteriardquo
13
14
56
Responding to an Event
You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below
15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items
(Refer to next page for more information on alternative pricing)
16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo
icon (highlighted in a yellow box below)
15
16
57
Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid
For example the buyer may want to offer two or three other proposals
There are three types of alternative bids
Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create
Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby
eliminating the need for re-negotiation at a new quantity
Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price
accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative
responses
58
Responding to an Event
17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids
NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif
rtf ps csv docx png pptx ppsx dotx potx sldx xltx
17
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
39
Sourcing Process Map for Suppliers
Nov 2013 ARIBA Inc All rights reserved
Supplier clarifies
and submits
response to NTU
sourcing event
(No clarification
after event closure)
NTU evaluates
and conducts
clarification
sessions with
suppliers if
necessary
Sourcing event creation and
publishing by NTU
Supplier elects to
respond to event Supplier registers and
creates Ariba Account
in order to respond (if
required)
NTU formally
awards sourcing
event to
successfully
contracted supplier
via Ariba Sourcing
solution
NTU and
Supplier
complete and
sign agreed
contract
document where
applicable NTU Action
Supplier Action
40
Source-to-Contract (NTU Tender)
1 Event Publish
2 Respond
3 Award amp Contract
1 Event Publish
42
Searching for business opportunity on NTU Procurement Website
1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on
Descriptions Document No Categories andor PublishClose dates
2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the
Document No for details
1
2
43
Searching for business opportunity on NTU Procurement Website
If you click on the Document No you will be navigated to this page to see further details on the tender
3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender
3
44
Responding to a business opportunity Posting on Ariba Discovery
Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting
4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo
4
9
45
Responding to a business opportunity Posting on Ariba Discovery
Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network
5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)
NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new
account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos
Ariba admin if you are unsure
5
2 Respond
47
Before You Beginhellip
Things to keep in mind
NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal
In the case where you are directed to the expression of interestrsquo page
You will need to follow Steps 1 to 7
In the case where you are directed to the sourcing portal
you may refer to the instructions from step 8 onwards
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on
the published tender
48
Nanyang Technological University
Responding to a business opportunity Posting on Ariba Discovery
Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7
1 Here you have to fill in your contact details
2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you
would like to receive the invitation)
1
2
49
Responding to a business opportunity Posting on Ariba Discovery
3 Click lsquoAttach Filersquo to submit any supporting document(s)
4 Click lsquoReview and Submitrsquo to continue
4
Nanyang Technological University
3
50
Responding to a business opportunity Posting on Ariba Discovery
5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender
5
Nanyang Technological University
51
Invitation to participate
Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event
6 Click on the lsquoClick Herersquo hyperlink below to access the event
6
52
Responding to an Event
After having clicked the hyperlink in the email you will navigated to this page
7 Login using your registered Ariba account created for NTU
7
53
Responding to an Event
Now you have arrived at the event posting on the sourcing portal
8 Click on lsquoIntend to Participatersquo to continue
9 If you want to decline you can click on lsquoDecline to Participatersquo
NOTE Should you change your mind provided its within the publication period you may still participate by returning to
the event page and click lsquoIntend to Respondrsquo
8 9
54
Responding to an Event
You will now arrive at the ldquoSelect Lotsrdquo page
10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking
the box for [use different currencies for different lots] Note Once selected currency cannot be amended
11Select the Lots you intend to bid for
12Click ldquoSubmit Selected Lotsrdquo to proceed
10
11
12
55
Responding to an Event
Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below
13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids
14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications
and Evaluation Criteriardquo
13
14
56
Responding to an Event
You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below
15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items
(Refer to next page for more information on alternative pricing)
16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo
icon (highlighted in a yellow box below)
15
16
57
Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid
For example the buyer may want to offer two or three other proposals
There are three types of alternative bids
Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create
Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby
eliminating the need for re-negotiation at a new quantity
Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price
accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative
responses
58
Responding to an Event
17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids
NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif
rtf ps csv docx png pptx ppsx dotx potx sldx xltx
17
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
40
Source-to-Contract (NTU Tender)
1 Event Publish
2 Respond
3 Award amp Contract
1 Event Publish
42
Searching for business opportunity on NTU Procurement Website
1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on
Descriptions Document No Categories andor PublishClose dates
2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the
Document No for details
1
2
43
Searching for business opportunity on NTU Procurement Website
If you click on the Document No you will be navigated to this page to see further details on the tender
3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender
3
44
Responding to a business opportunity Posting on Ariba Discovery
Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting
4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo
4
9
45
Responding to a business opportunity Posting on Ariba Discovery
Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network
5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)
NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new
account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos
Ariba admin if you are unsure
5
2 Respond
47
Before You Beginhellip
Things to keep in mind
NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal
In the case where you are directed to the expression of interestrsquo page
You will need to follow Steps 1 to 7
In the case where you are directed to the sourcing portal
you may refer to the instructions from step 8 onwards
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on
the published tender
48
Nanyang Technological University
Responding to a business opportunity Posting on Ariba Discovery
Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7
1 Here you have to fill in your contact details
2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you
would like to receive the invitation)
1
2
49
Responding to a business opportunity Posting on Ariba Discovery
3 Click lsquoAttach Filersquo to submit any supporting document(s)
4 Click lsquoReview and Submitrsquo to continue
4
Nanyang Technological University
3
50
Responding to a business opportunity Posting on Ariba Discovery
5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender
5
Nanyang Technological University
51
Invitation to participate
Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event
6 Click on the lsquoClick Herersquo hyperlink below to access the event
6
52
Responding to an Event
After having clicked the hyperlink in the email you will navigated to this page
7 Login using your registered Ariba account created for NTU
7
53
Responding to an Event
Now you have arrived at the event posting on the sourcing portal
8 Click on lsquoIntend to Participatersquo to continue
9 If you want to decline you can click on lsquoDecline to Participatersquo
NOTE Should you change your mind provided its within the publication period you may still participate by returning to
the event page and click lsquoIntend to Respondrsquo
8 9
54
Responding to an Event
You will now arrive at the ldquoSelect Lotsrdquo page
10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking
the box for [use different currencies for different lots] Note Once selected currency cannot be amended
11Select the Lots you intend to bid for
12Click ldquoSubmit Selected Lotsrdquo to proceed
10
11
12
55
Responding to an Event
Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below
13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids
14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications
and Evaluation Criteriardquo
13
14
56
Responding to an Event
You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below
15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items
(Refer to next page for more information on alternative pricing)
16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo
icon (highlighted in a yellow box below)
15
16
57
Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid
For example the buyer may want to offer two or three other proposals
There are three types of alternative bids
Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create
Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby
eliminating the need for re-negotiation at a new quantity
Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price
accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative
responses
58
Responding to an Event
17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids
NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif
rtf ps csv docx png pptx ppsx dotx potx sldx xltx
17
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
1 Event Publish
42
Searching for business opportunity on NTU Procurement Website
1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on
Descriptions Document No Categories andor PublishClose dates
2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the
Document No for details
1
2
43
Searching for business opportunity on NTU Procurement Website
If you click on the Document No you will be navigated to this page to see further details on the tender
3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender
3
44
Responding to a business opportunity Posting on Ariba Discovery
Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting
4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo
4
9
45
Responding to a business opportunity Posting on Ariba Discovery
Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network
5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)
NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new
account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos
Ariba admin if you are unsure
5
2 Respond
47
Before You Beginhellip
Things to keep in mind
NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal
In the case where you are directed to the expression of interestrsquo page
You will need to follow Steps 1 to 7
In the case where you are directed to the sourcing portal
you may refer to the instructions from step 8 onwards
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on
the published tender
48
Nanyang Technological University
Responding to a business opportunity Posting on Ariba Discovery
Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7
1 Here you have to fill in your contact details
2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you
would like to receive the invitation)
1
2
49
Responding to a business opportunity Posting on Ariba Discovery
3 Click lsquoAttach Filersquo to submit any supporting document(s)
4 Click lsquoReview and Submitrsquo to continue
4
Nanyang Technological University
3
50
Responding to a business opportunity Posting on Ariba Discovery
5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender
5
Nanyang Technological University
51
Invitation to participate
Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event
6 Click on the lsquoClick Herersquo hyperlink below to access the event
6
52
Responding to an Event
After having clicked the hyperlink in the email you will navigated to this page
7 Login using your registered Ariba account created for NTU
7
53
Responding to an Event
Now you have arrived at the event posting on the sourcing portal
8 Click on lsquoIntend to Participatersquo to continue
9 If you want to decline you can click on lsquoDecline to Participatersquo
NOTE Should you change your mind provided its within the publication period you may still participate by returning to
the event page and click lsquoIntend to Respondrsquo
8 9
54
Responding to an Event
You will now arrive at the ldquoSelect Lotsrdquo page
10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking
the box for [use different currencies for different lots] Note Once selected currency cannot be amended
11Select the Lots you intend to bid for
12Click ldquoSubmit Selected Lotsrdquo to proceed
10
11
12
55
Responding to an Event
Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below
13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids
14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications
and Evaluation Criteriardquo
13
14
56
Responding to an Event
You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below
15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items
(Refer to next page for more information on alternative pricing)
16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo
icon (highlighted in a yellow box below)
15
16
57
Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid
For example the buyer may want to offer two or three other proposals
There are three types of alternative bids
Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create
Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby
eliminating the need for re-negotiation at a new quantity
Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price
accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative
responses
58
Responding to an Event
17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids
NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif
rtf ps csv docx png pptx ppsx dotx potx sldx xltx
17
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
42
Searching for business opportunity on NTU Procurement Website
1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on
Descriptions Document No Categories andor PublishClose dates
2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the
Document No for details
1
2
43
Searching for business opportunity on NTU Procurement Website
If you click on the Document No you will be navigated to this page to see further details on the tender
3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender
3
44
Responding to a business opportunity Posting on Ariba Discovery
Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting
4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo
4
9
45
Responding to a business opportunity Posting on Ariba Discovery
Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network
5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)
NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new
account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos
Ariba admin if you are unsure
5
2 Respond
47
Before You Beginhellip
Things to keep in mind
NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal
In the case where you are directed to the expression of interestrsquo page
You will need to follow Steps 1 to 7
In the case where you are directed to the sourcing portal
you may refer to the instructions from step 8 onwards
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on
the published tender
48
Nanyang Technological University
Responding to a business opportunity Posting on Ariba Discovery
Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7
1 Here you have to fill in your contact details
2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you
would like to receive the invitation)
1
2
49
Responding to a business opportunity Posting on Ariba Discovery
3 Click lsquoAttach Filersquo to submit any supporting document(s)
4 Click lsquoReview and Submitrsquo to continue
4
Nanyang Technological University
3
50
Responding to a business opportunity Posting on Ariba Discovery
5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender
5
Nanyang Technological University
51
Invitation to participate
Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event
6 Click on the lsquoClick Herersquo hyperlink below to access the event
6
52
Responding to an Event
After having clicked the hyperlink in the email you will navigated to this page
7 Login using your registered Ariba account created for NTU
7
53
Responding to an Event
Now you have arrived at the event posting on the sourcing portal
8 Click on lsquoIntend to Participatersquo to continue
9 If you want to decline you can click on lsquoDecline to Participatersquo
NOTE Should you change your mind provided its within the publication period you may still participate by returning to
the event page and click lsquoIntend to Respondrsquo
8 9
54
Responding to an Event
You will now arrive at the ldquoSelect Lotsrdquo page
10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking
the box for [use different currencies for different lots] Note Once selected currency cannot be amended
11Select the Lots you intend to bid for
12Click ldquoSubmit Selected Lotsrdquo to proceed
10
11
12
55
Responding to an Event
Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below
13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids
14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications
and Evaluation Criteriardquo
13
14
56
Responding to an Event
You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below
15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items
(Refer to next page for more information on alternative pricing)
16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo
icon (highlighted in a yellow box below)
15
16
57
Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid
For example the buyer may want to offer two or three other proposals
There are three types of alternative bids
Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create
Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby
eliminating the need for re-negotiation at a new quantity
Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price
accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative
responses
58
Responding to an Event
17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids
NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif
rtf ps csv docx png pptx ppsx dotx potx sldx xltx
17
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
43
Searching for business opportunity on NTU Procurement Website
If you click on the Document No you will be navigated to this page to see further details on the tender
3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender
3
44
Responding to a business opportunity Posting on Ariba Discovery
Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting
4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo
4
9
45
Responding to a business opportunity Posting on Ariba Discovery
Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network
5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)
NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new
account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos
Ariba admin if you are unsure
5
2 Respond
47
Before You Beginhellip
Things to keep in mind
NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal
In the case where you are directed to the expression of interestrsquo page
You will need to follow Steps 1 to 7
In the case where you are directed to the sourcing portal
you may refer to the instructions from step 8 onwards
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on
the published tender
48
Nanyang Technological University
Responding to a business opportunity Posting on Ariba Discovery
Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7
1 Here you have to fill in your contact details
2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you
would like to receive the invitation)
1
2
49
Responding to a business opportunity Posting on Ariba Discovery
3 Click lsquoAttach Filersquo to submit any supporting document(s)
4 Click lsquoReview and Submitrsquo to continue
4
Nanyang Technological University
3
50
Responding to a business opportunity Posting on Ariba Discovery
5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender
5
Nanyang Technological University
51
Invitation to participate
Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event
6 Click on the lsquoClick Herersquo hyperlink below to access the event
6
52
Responding to an Event
After having clicked the hyperlink in the email you will navigated to this page
7 Login using your registered Ariba account created for NTU
7
53
Responding to an Event
Now you have arrived at the event posting on the sourcing portal
8 Click on lsquoIntend to Participatersquo to continue
9 If you want to decline you can click on lsquoDecline to Participatersquo
NOTE Should you change your mind provided its within the publication period you may still participate by returning to
the event page and click lsquoIntend to Respondrsquo
8 9
54
Responding to an Event
You will now arrive at the ldquoSelect Lotsrdquo page
10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking
the box for [use different currencies for different lots] Note Once selected currency cannot be amended
11Select the Lots you intend to bid for
12Click ldquoSubmit Selected Lotsrdquo to proceed
10
11
12
55
Responding to an Event
Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below
13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids
14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications
and Evaluation Criteriardquo
13
14
56
Responding to an Event
You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below
15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items
(Refer to next page for more information on alternative pricing)
16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo
icon (highlighted in a yellow box below)
15
16
57
Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid
For example the buyer may want to offer two or three other proposals
There are three types of alternative bids
Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create
Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby
eliminating the need for re-negotiation at a new quantity
Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price
accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative
responses
58
Responding to an Event
17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids
NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif
rtf ps csv docx png pptx ppsx dotx potx sldx xltx
17
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
44
Responding to a business opportunity Posting on Ariba Discovery
Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting
4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo
4
9
45
Responding to a business opportunity Posting on Ariba Discovery
Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network
5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)
NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new
account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos
Ariba admin if you are unsure
5
2 Respond
47
Before You Beginhellip
Things to keep in mind
NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal
In the case where you are directed to the expression of interestrsquo page
You will need to follow Steps 1 to 7
In the case where you are directed to the sourcing portal
you may refer to the instructions from step 8 onwards
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on
the published tender
48
Nanyang Technological University
Responding to a business opportunity Posting on Ariba Discovery
Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7
1 Here you have to fill in your contact details
2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you
would like to receive the invitation)
1
2
49
Responding to a business opportunity Posting on Ariba Discovery
3 Click lsquoAttach Filersquo to submit any supporting document(s)
4 Click lsquoReview and Submitrsquo to continue
4
Nanyang Technological University
3
50
Responding to a business opportunity Posting on Ariba Discovery
5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender
5
Nanyang Technological University
51
Invitation to participate
Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event
6 Click on the lsquoClick Herersquo hyperlink below to access the event
6
52
Responding to an Event
After having clicked the hyperlink in the email you will navigated to this page
7 Login using your registered Ariba account created for NTU
7
53
Responding to an Event
Now you have arrived at the event posting on the sourcing portal
8 Click on lsquoIntend to Participatersquo to continue
9 If you want to decline you can click on lsquoDecline to Participatersquo
NOTE Should you change your mind provided its within the publication period you may still participate by returning to
the event page and click lsquoIntend to Respondrsquo
8 9
54
Responding to an Event
You will now arrive at the ldquoSelect Lotsrdquo page
10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking
the box for [use different currencies for different lots] Note Once selected currency cannot be amended
11Select the Lots you intend to bid for
12Click ldquoSubmit Selected Lotsrdquo to proceed
10
11
12
55
Responding to an Event
Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below
13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids
14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications
and Evaluation Criteriardquo
13
14
56
Responding to an Event
You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below
15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items
(Refer to next page for more information on alternative pricing)
16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo
icon (highlighted in a yellow box below)
15
16
57
Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid
For example the buyer may want to offer two or three other proposals
There are three types of alternative bids
Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create
Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby
eliminating the need for re-negotiation at a new quantity
Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price
accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative
responses
58
Responding to an Event
17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids
NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif
rtf ps csv docx png pptx ppsx dotx potx sldx xltx
17
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
45
Responding to a business opportunity Posting on Ariba Discovery
Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network
5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)
NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new
account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos
Ariba admin if you are unsure
5
2 Respond
47
Before You Beginhellip
Things to keep in mind
NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal
In the case where you are directed to the expression of interestrsquo page
You will need to follow Steps 1 to 7
In the case where you are directed to the sourcing portal
you may refer to the instructions from step 8 onwards
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on
the published tender
48
Nanyang Technological University
Responding to a business opportunity Posting on Ariba Discovery
Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7
1 Here you have to fill in your contact details
2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you
would like to receive the invitation)
1
2
49
Responding to a business opportunity Posting on Ariba Discovery
3 Click lsquoAttach Filersquo to submit any supporting document(s)
4 Click lsquoReview and Submitrsquo to continue
4
Nanyang Technological University
3
50
Responding to a business opportunity Posting on Ariba Discovery
5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender
5
Nanyang Technological University
51
Invitation to participate
Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event
6 Click on the lsquoClick Herersquo hyperlink below to access the event
6
52
Responding to an Event
After having clicked the hyperlink in the email you will navigated to this page
7 Login using your registered Ariba account created for NTU
7
53
Responding to an Event
Now you have arrived at the event posting on the sourcing portal
8 Click on lsquoIntend to Participatersquo to continue
9 If you want to decline you can click on lsquoDecline to Participatersquo
NOTE Should you change your mind provided its within the publication period you may still participate by returning to
the event page and click lsquoIntend to Respondrsquo
8 9
54
Responding to an Event
You will now arrive at the ldquoSelect Lotsrdquo page
10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking
the box for [use different currencies for different lots] Note Once selected currency cannot be amended
11Select the Lots you intend to bid for
12Click ldquoSubmit Selected Lotsrdquo to proceed
10
11
12
55
Responding to an Event
Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below
13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids
14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications
and Evaluation Criteriardquo
13
14
56
Responding to an Event
You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below
15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items
(Refer to next page for more information on alternative pricing)
16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo
icon (highlighted in a yellow box below)
15
16
57
Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid
For example the buyer may want to offer two or three other proposals
There are three types of alternative bids
Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create
Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby
eliminating the need for re-negotiation at a new quantity
Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price
accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative
responses
58
Responding to an Event
17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids
NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif
rtf ps csv docx png pptx ppsx dotx potx sldx xltx
17
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
2 Respond
47
Before You Beginhellip
Things to keep in mind
NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal
In the case where you are directed to the expression of interestrsquo page
You will need to follow Steps 1 to 7
In the case where you are directed to the sourcing portal
you may refer to the instructions from step 8 onwards
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on
the published tender
48
Nanyang Technological University
Responding to a business opportunity Posting on Ariba Discovery
Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7
1 Here you have to fill in your contact details
2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you
would like to receive the invitation)
1
2
49
Responding to a business opportunity Posting on Ariba Discovery
3 Click lsquoAttach Filersquo to submit any supporting document(s)
4 Click lsquoReview and Submitrsquo to continue
4
Nanyang Technological University
3
50
Responding to a business opportunity Posting on Ariba Discovery
5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender
5
Nanyang Technological University
51
Invitation to participate
Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event
6 Click on the lsquoClick Herersquo hyperlink below to access the event
6
52
Responding to an Event
After having clicked the hyperlink in the email you will navigated to this page
7 Login using your registered Ariba account created for NTU
7
53
Responding to an Event
Now you have arrived at the event posting on the sourcing portal
8 Click on lsquoIntend to Participatersquo to continue
9 If you want to decline you can click on lsquoDecline to Participatersquo
NOTE Should you change your mind provided its within the publication period you may still participate by returning to
the event page and click lsquoIntend to Respondrsquo
8 9
54
Responding to an Event
You will now arrive at the ldquoSelect Lotsrdquo page
10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking
the box for [use different currencies for different lots] Note Once selected currency cannot be amended
11Select the Lots you intend to bid for
12Click ldquoSubmit Selected Lotsrdquo to proceed
10
11
12
55
Responding to an Event
Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below
13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids
14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications
and Evaluation Criteriardquo
13
14
56
Responding to an Event
You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below
15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items
(Refer to next page for more information on alternative pricing)
16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo
icon (highlighted in a yellow box below)
15
16
57
Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid
For example the buyer may want to offer two or three other proposals
There are three types of alternative bids
Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create
Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby
eliminating the need for re-negotiation at a new quantity
Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price
accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative
responses
58
Responding to an Event
17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids
NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif
rtf ps csv docx png pptx ppsx dotx potx sldx xltx
17
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
47
Before You Beginhellip
Things to keep in mind
NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal
In the case where you are directed to the expression of interestrsquo page
You will need to follow Steps 1 to 7
In the case where you are directed to the sourcing portal
you may refer to the instructions from step 8 onwards
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on
the published tender
48
Nanyang Technological University
Responding to a business opportunity Posting on Ariba Discovery
Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7
1 Here you have to fill in your contact details
2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you
would like to receive the invitation)
1
2
49
Responding to a business opportunity Posting on Ariba Discovery
3 Click lsquoAttach Filersquo to submit any supporting document(s)
4 Click lsquoReview and Submitrsquo to continue
4
Nanyang Technological University
3
50
Responding to a business opportunity Posting on Ariba Discovery
5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender
5
Nanyang Technological University
51
Invitation to participate
Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event
6 Click on the lsquoClick Herersquo hyperlink below to access the event
6
52
Responding to an Event
After having clicked the hyperlink in the email you will navigated to this page
7 Login using your registered Ariba account created for NTU
7
53
Responding to an Event
Now you have arrived at the event posting on the sourcing portal
8 Click on lsquoIntend to Participatersquo to continue
9 If you want to decline you can click on lsquoDecline to Participatersquo
NOTE Should you change your mind provided its within the publication period you may still participate by returning to
the event page and click lsquoIntend to Respondrsquo
8 9
54
Responding to an Event
You will now arrive at the ldquoSelect Lotsrdquo page
10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking
the box for [use different currencies for different lots] Note Once selected currency cannot be amended
11Select the Lots you intend to bid for
12Click ldquoSubmit Selected Lotsrdquo to proceed
10
11
12
55
Responding to an Event
Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below
13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids
14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications
and Evaluation Criteriardquo
13
14
56
Responding to an Event
You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below
15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items
(Refer to next page for more information on alternative pricing)
16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo
icon (highlighted in a yellow box below)
15
16
57
Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid
For example the buyer may want to offer two or three other proposals
There are three types of alternative bids
Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create
Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby
eliminating the need for re-negotiation at a new quantity
Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price
accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative
responses
58
Responding to an Event
17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids
NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif
rtf ps csv docx png pptx ppsx dotx potx sldx xltx
17
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
48
Nanyang Technological University
Responding to a business opportunity Posting on Ariba Discovery
Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7
1 Here you have to fill in your contact details
2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you
would like to receive the invitation)
1
2
49
Responding to a business opportunity Posting on Ariba Discovery
3 Click lsquoAttach Filersquo to submit any supporting document(s)
4 Click lsquoReview and Submitrsquo to continue
4
Nanyang Technological University
3
50
Responding to a business opportunity Posting on Ariba Discovery
5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender
5
Nanyang Technological University
51
Invitation to participate
Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event
6 Click on the lsquoClick Herersquo hyperlink below to access the event
6
52
Responding to an Event
After having clicked the hyperlink in the email you will navigated to this page
7 Login using your registered Ariba account created for NTU
7
53
Responding to an Event
Now you have arrived at the event posting on the sourcing portal
8 Click on lsquoIntend to Participatersquo to continue
9 If you want to decline you can click on lsquoDecline to Participatersquo
NOTE Should you change your mind provided its within the publication period you may still participate by returning to
the event page and click lsquoIntend to Respondrsquo
8 9
54
Responding to an Event
You will now arrive at the ldquoSelect Lotsrdquo page
10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking
the box for [use different currencies for different lots] Note Once selected currency cannot be amended
11Select the Lots you intend to bid for
12Click ldquoSubmit Selected Lotsrdquo to proceed
10
11
12
55
Responding to an Event
Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below
13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids
14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications
and Evaluation Criteriardquo
13
14
56
Responding to an Event
You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below
15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items
(Refer to next page for more information on alternative pricing)
16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo
icon (highlighted in a yellow box below)
15
16
57
Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid
For example the buyer may want to offer two or three other proposals
There are three types of alternative bids
Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create
Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby
eliminating the need for re-negotiation at a new quantity
Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price
accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative
responses
58
Responding to an Event
17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids
NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif
rtf ps csv docx png pptx ppsx dotx potx sldx xltx
17
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
49
Responding to a business opportunity Posting on Ariba Discovery
3 Click lsquoAttach Filersquo to submit any supporting document(s)
4 Click lsquoReview and Submitrsquo to continue
4
Nanyang Technological University
3
50
Responding to a business opportunity Posting on Ariba Discovery
5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender
5
Nanyang Technological University
51
Invitation to participate
Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event
6 Click on the lsquoClick Herersquo hyperlink below to access the event
6
52
Responding to an Event
After having clicked the hyperlink in the email you will navigated to this page
7 Login using your registered Ariba account created for NTU
7
53
Responding to an Event
Now you have arrived at the event posting on the sourcing portal
8 Click on lsquoIntend to Participatersquo to continue
9 If you want to decline you can click on lsquoDecline to Participatersquo
NOTE Should you change your mind provided its within the publication period you may still participate by returning to
the event page and click lsquoIntend to Respondrsquo
8 9
54
Responding to an Event
You will now arrive at the ldquoSelect Lotsrdquo page
10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking
the box for [use different currencies for different lots] Note Once selected currency cannot be amended
11Select the Lots you intend to bid for
12Click ldquoSubmit Selected Lotsrdquo to proceed
10
11
12
55
Responding to an Event
Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below
13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids
14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications
and Evaluation Criteriardquo
13
14
56
Responding to an Event
You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below
15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items
(Refer to next page for more information on alternative pricing)
16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo
icon (highlighted in a yellow box below)
15
16
57
Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid
For example the buyer may want to offer two or three other proposals
There are three types of alternative bids
Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create
Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby
eliminating the need for re-negotiation at a new quantity
Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price
accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative
responses
58
Responding to an Event
17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids
NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif
rtf ps csv docx png pptx ppsx dotx potx sldx xltx
17
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
50
Responding to a business opportunity Posting on Ariba Discovery
5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender
5
Nanyang Technological University
51
Invitation to participate
Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event
6 Click on the lsquoClick Herersquo hyperlink below to access the event
6
52
Responding to an Event
After having clicked the hyperlink in the email you will navigated to this page
7 Login using your registered Ariba account created for NTU
7
53
Responding to an Event
Now you have arrived at the event posting on the sourcing portal
8 Click on lsquoIntend to Participatersquo to continue
9 If you want to decline you can click on lsquoDecline to Participatersquo
NOTE Should you change your mind provided its within the publication period you may still participate by returning to
the event page and click lsquoIntend to Respondrsquo
8 9
54
Responding to an Event
You will now arrive at the ldquoSelect Lotsrdquo page
10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking
the box for [use different currencies for different lots] Note Once selected currency cannot be amended
11Select the Lots you intend to bid for
12Click ldquoSubmit Selected Lotsrdquo to proceed
10
11
12
55
Responding to an Event
Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below
13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids
14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications
and Evaluation Criteriardquo
13
14
56
Responding to an Event
You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below
15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items
(Refer to next page for more information on alternative pricing)
16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo
icon (highlighted in a yellow box below)
15
16
57
Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid
For example the buyer may want to offer two or three other proposals
There are three types of alternative bids
Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create
Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby
eliminating the need for re-negotiation at a new quantity
Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price
accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative
responses
58
Responding to an Event
17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids
NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif
rtf ps csv docx png pptx ppsx dotx potx sldx xltx
17
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
51
Invitation to participate
Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event
6 Click on the lsquoClick Herersquo hyperlink below to access the event
6
52
Responding to an Event
After having clicked the hyperlink in the email you will navigated to this page
7 Login using your registered Ariba account created for NTU
7
53
Responding to an Event
Now you have arrived at the event posting on the sourcing portal
8 Click on lsquoIntend to Participatersquo to continue
9 If you want to decline you can click on lsquoDecline to Participatersquo
NOTE Should you change your mind provided its within the publication period you may still participate by returning to
the event page and click lsquoIntend to Respondrsquo
8 9
54
Responding to an Event
You will now arrive at the ldquoSelect Lotsrdquo page
10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking
the box for [use different currencies for different lots] Note Once selected currency cannot be amended
11Select the Lots you intend to bid for
12Click ldquoSubmit Selected Lotsrdquo to proceed
10
11
12
55
Responding to an Event
Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below
13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids
14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications
and Evaluation Criteriardquo
13
14
56
Responding to an Event
You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below
15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items
(Refer to next page for more information on alternative pricing)
16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo
icon (highlighted in a yellow box below)
15
16
57
Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid
For example the buyer may want to offer two or three other proposals
There are three types of alternative bids
Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create
Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby
eliminating the need for re-negotiation at a new quantity
Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price
accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative
responses
58
Responding to an Event
17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids
NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif
rtf ps csv docx png pptx ppsx dotx potx sldx xltx
17
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
52
Responding to an Event
After having clicked the hyperlink in the email you will navigated to this page
7 Login using your registered Ariba account created for NTU
7
53
Responding to an Event
Now you have arrived at the event posting on the sourcing portal
8 Click on lsquoIntend to Participatersquo to continue
9 If you want to decline you can click on lsquoDecline to Participatersquo
NOTE Should you change your mind provided its within the publication period you may still participate by returning to
the event page and click lsquoIntend to Respondrsquo
8 9
54
Responding to an Event
You will now arrive at the ldquoSelect Lotsrdquo page
10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking
the box for [use different currencies for different lots] Note Once selected currency cannot be amended
11Select the Lots you intend to bid for
12Click ldquoSubmit Selected Lotsrdquo to proceed
10
11
12
55
Responding to an Event
Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below
13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids
14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications
and Evaluation Criteriardquo
13
14
56
Responding to an Event
You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below
15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items
(Refer to next page for more information on alternative pricing)
16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo
icon (highlighted in a yellow box below)
15
16
57
Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid
For example the buyer may want to offer two or three other proposals
There are three types of alternative bids
Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create
Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby
eliminating the need for re-negotiation at a new quantity
Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price
accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative
responses
58
Responding to an Event
17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids
NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif
rtf ps csv docx png pptx ppsx dotx potx sldx xltx
17
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
53
Responding to an Event
Now you have arrived at the event posting on the sourcing portal
8 Click on lsquoIntend to Participatersquo to continue
9 If you want to decline you can click on lsquoDecline to Participatersquo
NOTE Should you change your mind provided its within the publication period you may still participate by returning to
the event page and click lsquoIntend to Respondrsquo
8 9
54
Responding to an Event
You will now arrive at the ldquoSelect Lotsrdquo page
10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking
the box for [use different currencies for different lots] Note Once selected currency cannot be amended
11Select the Lots you intend to bid for
12Click ldquoSubmit Selected Lotsrdquo to proceed
10
11
12
55
Responding to an Event
Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below
13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids
14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications
and Evaluation Criteriardquo
13
14
56
Responding to an Event
You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below
15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items
(Refer to next page for more information on alternative pricing)
16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo
icon (highlighted in a yellow box below)
15
16
57
Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid
For example the buyer may want to offer two or three other proposals
There are three types of alternative bids
Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create
Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby
eliminating the need for re-negotiation at a new quantity
Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price
accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative
responses
58
Responding to an Event
17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids
NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif
rtf ps csv docx png pptx ppsx dotx potx sldx xltx
17
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
54
Responding to an Event
You will now arrive at the ldquoSelect Lotsrdquo page
10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking
the box for [use different currencies for different lots] Note Once selected currency cannot be amended
11Select the Lots you intend to bid for
12Click ldquoSubmit Selected Lotsrdquo to proceed
10
11
12
55
Responding to an Event
Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below
13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids
14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications
and Evaluation Criteriardquo
13
14
56
Responding to an Event
You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below
15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items
(Refer to next page for more information on alternative pricing)
16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo
icon (highlighted in a yellow box below)
15
16
57
Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid
For example the buyer may want to offer two or three other proposals
There are three types of alternative bids
Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create
Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby
eliminating the need for re-negotiation at a new quantity
Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price
accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative
responses
58
Responding to an Event
17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids
NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif
rtf ps csv docx png pptx ppsx dotx potx sldx xltx
17
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
55
Responding to an Event
Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below
13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids
14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications
and Evaluation Criteriardquo
13
14
56
Responding to an Event
You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below
15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items
(Refer to next page for more information on alternative pricing)
16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo
icon (highlighted in a yellow box below)
15
16
57
Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid
For example the buyer may want to offer two or three other proposals
There are three types of alternative bids
Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create
Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby
eliminating the need for re-negotiation at a new quantity
Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price
accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative
responses
58
Responding to an Event
17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids
NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif
rtf ps csv docx png pptx ppsx dotx potx sldx xltx
17
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
56
Responding to an Event
You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below
15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items
(Refer to next page for more information on alternative pricing)
16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo
icon (highlighted in a yellow box below)
15
16
57
Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid
For example the buyer may want to offer two or three other proposals
There are three types of alternative bids
Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create
Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby
eliminating the need for re-negotiation at a new quantity
Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price
accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative
responses
58
Responding to an Event
17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids
NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif
rtf ps csv docx png pptx ppsx dotx potx sldx xltx
17
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
57
Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid
For example the buyer may want to offer two or three other proposals
There are three types of alternative bids
Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create
Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby
eliminating the need for re-negotiation at a new quantity
Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price
accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative
responses
58
Responding to an Event
17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids
NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif
rtf ps csv docx png pptx ppsx dotx potx sldx xltx
17
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
58
Responding to an Event
17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids
NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif
rtf ps csv docx png pptx ppsx dotx potx sldx xltx
17
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
59
Submitting Response
18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo
NOTE
Once a bid has been submitted it can NOT be removed only amended
If you intend to withdraw your submission you may request via email to the contact person captured on the published
tender
18
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
3 Award amp Contract
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
61
Award amp Contract
The awarded results will be released via email to all participating suppliers and published in NTU website at
httpwww3ntuedusgsuppliers
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
4 Ariba Support
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
63
Troubleshooting
During a sourcing event if you are facing technical difficulty while participating in a sourcing event
please contact the Ariba Customer Support (see next slide)
For other queries and concerns please refer to the Ariba community help page as shown in the
upcoming pages
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
64
1 Go to supplieraribacom on the upper right side choose
ldquoHelp Centerrdquo Click Support
Note for Light Account suppliers do not login
2 Enter a word in the ldquoI need help withrdquo until help options
appear
3 Choose to get help [Get help by phone]
4 Fill up a web form which the Agent will process and contact
you within the stipulated display time
Pre-filled support form
1
Ariba Customer Support by Phone
2
3
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
65
Ariba Support
1 For other types of support go to the supplier login page to access the Ariba community support page
1
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
66
Ariba Support
Once you have arrived at the Ariba supplier dashboard
2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar
3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user
community pages which are HomeLearningSupport respectively
2
3
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4
67
Ariba Support
Clicking ldquoView morerdquo brings you to the Community Homepage as shown below
4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics
you can go to learning and if you have any specific queries you may access support
4