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Supply Chain Management: “Safe, Clean & Lean”
Vendors Day 2016 (East Java Region) Surabaya - August 24th, 2016
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AGENDA
Overview Safe (HSE) Clean (GCG & COC) Lean (Operational Excellence) Concluding Comments
1 2 3
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UPSTREAM
Exploration & Development
Hydrocarbon Production
Shipping
Refining & Handling
Storage
Distribution
Market
DOWNSTREAM
PETROLEUM VALUE CHAIN – UPSTREAM BUSINESS
• Operational Excellence • Maximized Value to Stakeholders
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CAPEX cut OPEX optimization
USD (000)
OPEX
CAPEX
OPEX
CAPEX
~60% ~40%
$105 ~$40
ICP/Bbl
2016 GLOBAL CHALLENGE Efficiency & Cost Reductions Project Economis:
oRevisited at current oil price oPostpone if below expected IRR and NPV
Renegotiate contracts with contractors Review and/or freeze new hiring Reduce non-essential and non-urgent activities HSE/Safety remains top priority
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Judul
Clerical
Process paperwork Confirm action of others Emphasis: Convenience Relationships: Personal Bottom-line impact:
Overhead Reporting: Very low level Data: Not available
Mechanical
Transactional focus React to requisitions Not involved in key source
selections Emphasis: Purchase price Relationships:
Transactional/adversarial Historical demand & stock-
outs drive replenishment Reporting: Low level Data: Used to expedite Computers process
paperwork
Proactive
Cross-functional team orientation
Develop Suppliers Long-term Contracts Involved in development of
requirements Supplier-Customer early
involvement Procurement adds value Active in source selection Near defect-free materials and
services Emphasis: Cost, quality,
timeliness Relationships: Transactional
and Collaborative Bottom-line impact: Profit
contributor Reporting: Upper management Data: Facilitates sourcing and
pricing Fulfill social responsibilities E-Commerce
World Class
Supply management a core competence
Strategic sourcing Monitor supply environment Develop and implement
commodity strategies Commodity teams Supply base by design Develop and manage
alliances and networks Increased value added
activities and process Virtually defect free materials
and services Leverage supplier technology Integrated supply strategy Manage risk Emphasis: Total cost Relationships: Transactional,
collaborative, and alliance Bottom-line impact: Increase
shareholder value Reporting: Member, executive
group Data: Facilitates strategic
planning Understand key supply
industries E-Commerce II
1 2 3 4 5 6 7 8 9 10
The Progression to World Class Supply Management (Adapted from the American Keiretsu by David N. Burt and Michael F. Doyle)
1 – 3 Years
3 – 5 Years To be a world-class, best-in-class supply chain and a leading supply chain organization
To provide high quality supply chain solutions and services to fulfill end users’ procurement and logistics requirements in order to achieve their business goals effectively, efficiently, in compliance with pertaining regulations, in highly ethical business practices and by optimizing local content participation.
SUPPLIERS SUPPORT TO THE JOURNEY TO WORLD-CLASS STANDARD
On-Time Delivery Performance: < 75% PO Rejection Rate: > 5% TKDN Achievement: Below % Commitment
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HEALTH SAFETY & ENVIRONMENT
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“Contracted work accounts for 70-75% of EP’s total exposure hours and much of it involves HIGH HSE RISK hence working with contractors and early planning are essential to improve HSE at the workplace.” *
* Shell Exploration & Production Report
25-30%
Company - Contractor Hours Worked
2015
Man
-hou
rs
Con
trac
tor
WHY CONTRACTOR’S SAFETY MANAGEMENT SYSTEM?
Supply-chain generally accounts for between 60% and 90% of all company costs.
Rule#1
Pursuing the goals of no harm to people and no damage to the environment or equipment
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Planning : Contract Preparation &
Risk Assessment
Pre- Qualification &
Selection
Pre Job Execution
After Job Execution
Final Evaluation / Close-Out
Execution / Working in Progress
1
2
3
4
5
6
CHSEMS (CSMS) PRE-QUALIFICATION SUMMARY
2015 2016*
*) Jul 2016
Highest Score : 92 Average Score : 68
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Supplier Management
Selection & Strategic Sourcing
Supplier Evaluation
Supplier Development/ Improvement
Supplier Qualification
Supply Base Rationalization
Supplier performance measurement Supplier scorecards Performance KPIs / metrics Pool of potentially capable suppliers
Automatic procure-to-pay business processes
Information exchange with suppliers
Seamless integration (XML, EDI) Strategic alliance
Supplier e-registration Administrative & HSE
assessment Supplier-commodity
classification Define key suppliers in the
supply base
Total spend analysis Cross-functional Team Supplier-commodity strategy Long-term relationships dev. Contract management process Total Cost of Ownership approach
Supply base optimization/ right-sizing Supplier
phasing out
* 200+ Suppliers/Contractors of total ~1,000 located in East Java
SUPPLIER RELATIONSHIP MANAGEMENT
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20%
60%
20%
Preferred (Top Performance)
Standard (Average)
Phase Out (Poor Performance)
Sole Sources & Key Suppliers
Inactive Suppliers
Sole agents; sole distributors; providers of specific products/unique items; sole fabricators mandatory domestic products General suppliers with no single transaction in the last one year
Supplier Matrix
ELIGIBLE SUPPLIERS LIST
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GOOD CORPORATE GOVERNANCE
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GOOD CORPORATE GOVERNANCE
Clean Competitive Confident Customer-Focused Commercial Capable
Transparency Accountability Independency Responsibility Fairness
Corporate Values – 6C’s Pertamina’s GCG Principles
Legal, Rules and Regulations PHE WMO Employees Business Ethics PHE WMO Suppliers Code of Conduct
COMPLIANCE
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No Bribery No Kick Back No Luxurious Hospitality No Gifts No Conflict of Interests No Confidential
Information Sharing No Favoritism
Fully Committed To GCG and CoC
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o Do follow the Code of Conduct Policy o Do read and understand PHE WMO Procurement
Policy o Do understand the contents of a supplier contract o Do ensure contracts are signed and dated by the
supplier o Do review each page of the contract for alterations o Do keep your manager informed of contract
compliance issues o Do engage Contract Management or Legal on any
modification prior to acceptance of contract o Do ask for guidance and/or help whenever you’re
uncertain o Do understand and adhere to the policies for
confidential information o Do treat suppliers with the highest level of
professionalism and respect at all times o Do ensure that we challenge our Clients to use
appropriate Procurement Process o Do treat all suppliers fairly
o Do not provide false or give misleading information
o Do not alter documents in any way o Do not use side letters: written or oral
assurances regarding discounts, credits, returns, contract terms
o Do not bypass procurement procedures o Do not subdivide contracts or split
Purchase Orders to avoid review based on established authority levels
o Do not backdate documents o Do not falsify records to support fictitious
transactions o Do not manipulate input for approval o Do not forge signatures
Uncompromised Integrity Leadership
PROCUREMENT DO’s & DON’Ts
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Operational Excellence
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LEADERS TOP 20%
Performance; the accomplishment of a given task measured against preset known standards of accuracy, completeness, cost, and speed. http://www.businessdictionary.com
LAGGARDS BOTTOM 20%
Based on PwC’s Global Supply Chain Survey 2013 in determining Laggards & Leaders of the Industry
75 KKKS
15 15 45
Suppliers of Choice Customers of Choice
200 SUPPLIERS
40 40 120
LAGGARDS vs. LEADERS
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ISO 9001:2008 Quality Management Logistics Warehouse
ISO 9001:2008 Quality Management Procurement
ISO 14064 Green House Gas Accounting and Verification
ISO 14001 Environmental Management Certification OHSAS 18001 Occupational Health and Safety Management
PROPER Green (Gold Award Candidate)
Penghargaan Cinta Karya Nusantara dari Kementerian ESDM
INTERNATIONAL STANDARDS & SOME ACHIEVEMENTS
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KPI DASHBOARD & BALANCED SCORECARD
Develop Competent Workforce Index level of competency, 0.7 Number of Proc staffs PTK certified, 95% Build Conducive Working Climate System & technology improvement, 70%
Optimized Budget Utilization Budget spending, 90-110% Supply Chain Mgmt Cost Total SCM Cost to Opex, <7.5% Cost Saving, >US$10 Million
Effective Sourcing & Inventory Mgmt Supply agreement/VMI, 500 items+ Inventory turn over ratio, 2.2x Service level of MRP items, 94% Inventory Accuracy, 95% Effective Logistics Process % Masterlist timely approved, 95% Logistics transport performance, 100% Warehousing & distribution, 100% Fuel Monitoring, 100% Environmentally Friendly Operations Number of environmental case, <2 Green SCM Initiatives, 5 Improved Safety Performance NLTA, RIR (1.2 for corporate) STOP Card performance, 140/mo
Highly Compliance Number of major audit finding, 0 % Regulation compliance, 100% TKDN Achievement (Goods) >55% Invoice verification, 10 d* Competitive Position SKK Migas SCM KPI, 85 points On time Provision of Goods/Services Contract finalization cycle time, 18d* PR to PO cycle time, 19d* PO on time delivery, 70% PO rejection rate, <5%
HOW DO WE LOOK TO SHAREHOLDERS?
WHAT MUST WE EXCEL AT?
CAN WE CONTINUE TO IMPROVE AND
CREATE VALUE?
HOW DO CUSTOMERS SEE
US?
Vision &
Strategy
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SUPPLY CHAIN VALUE CREATION & COST DRIVERS
TOTAL COST OF OWNERSHIP
(TCO)
END-TO-END SUPPLY
MANAGEMENT
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Goods/Services Providers Associations Other KKKS Government
SCM (HSE Built In)
SCM ROLES
SCM : ESSENTIAL TOWARDS HSE, GCG, OPERATIONAL EXCELLENCE
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Supply chains are: becoming strategic key to HSE and operational excellence front end for good business practicess important in national/local capacity development main contribution to cost saving & efficiency becoming more complex
Supply chains must address critical challenges
Right Metrics Right Capabilities Right Culture
CONCLUDING COMMENTS
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http://scm.phe-wmo.com/
Vendor Management Contact: [email protected]