The DMN Process

– (Defective Material Notification)– The Web based replacement for the

MRR process.

Sign on to Application – Via internet browser :

http://supplier.alpsautomotive.biz/supplyWeb/account/login

Supply Web the new frontier

Supplier SideSupplier Side

Containment

Notification of a Nonconformance: E-Mail Alerts - Supplier

Supply Web the new frontierHow to Respond to a DMN - Supplier

User ID (Supplier)

Password

Language

Login

Supply Web the new frontierHow to Respond to a DMN - Supplier

Notification of a Nonconformance: EMC Alerts - Supplier

Click on Defective Materials to expand

drop downClick on View DMNs

Click on Continue

Details:• Pencil – Action is necessary• Glasses – Can be viewed only – Waiting

ALPS acceptance of previous response

Status Box:• Colors show action is required• Check Shows Action was completed

Explanation of colors and checksClick on the Pencil of

DMN you wish to open

Go to Action Information Tab – To review attachments/pictures

describing the Nonconformance found.Review information Tab By Tab – DispositionReview information Tab By Tab – Problem DescriptionReview information Tab By Tab – Header Information

Supply Web the new frontierHow to Respond to a DMN - Supplier

Review information Tab By Tab

Once the DMN response is started it must be

completed and the updated before the supplier

leaves the system or the DMN response information

will be lost and need to be re-entered.

Click on Attachment you wish to

open and review informationName of Contact Person responsible for

resolution of this DMN.Contact number of person responsible

for resolution of this DMN.

Today’s date – Or the date that the

contact person authorizes containment

of suspect material

Authorization to begin immediate

containment of suspect material.

(i.e. Sorting on line, Sorting or

Rework off line to immediately

support current production, Etc.

Select – Action Information

Go to Supplier Information Tab and complete

Once the DMN response is started it must be

completed and the updated before the supplier

leaves the system or the DMN response information

will be lost and need to be re-entered.

Click the Save button to update the

DNM with this Authorization.

(This needs to be completed within

the 2 hour window for initial

response.)

Supply Web the new frontierHow to Respond to a DMN - Supplier

Is Containment Required:• YES – DMN must be returned

(Updated) by the date due.• NO – No Action is required

Is Corrective Action Required:• YES – DMN must be returned

(Updated) by the date due.• NO – No Action is required

Detail the Containment Action:• Protect the Production Line• Contain Inventory (By Lot – By P/N –

complete inventory)• Contain Material in Transit (if necessary)• Contain Material in supplier’s facility (if

necessary)

Attachments:• Details of containment actions should be

attached for SQE review.• Immediate containment of current

production• Containment process for existing

inventories (100% sort, sort by AQL,

return and replace, etc.)• Containment for material is transit

(time of arrival, containment process)• Containment for supplier inventory• Method of identification and receiving

date for CERTIFIED MATERIAL

Date Containment Action begins:

• Click to attach

files or pictures

• Confirm the file / picture name

is attached

Select Action Information

Delete:• Check box of file to delete• Click Delete File

Review Information to ensure accuracy and completeness

Select Supplier Information

Click UPDATE when ready

to submit response

Once the DMN response is started it must be

completed and the updated before the supplier

leaves the system or the DMN response

information will be lost and need to be re-entered.

SQE

Containment Response

Supplier Authorization: Internal ALCOM / Assembly Line control

Go to Manage DMNs - wait for

notification of Containment

action from Supplier

Click on Pencil to open

It will be the SQE’s responsibility to review an

initial DMN to confirm whether the Suplier has

responded within the 2 hour requirement for

authorization to begin internal containment.

Supply Web the new frontierHow to Respond to a DMN - SQE

Wait for notification of supplier

update to containment

requirements

Notification of an Update: E-Mail Alert

Go to Supplier Information

Confirm AuthorizationUser ID (SQE)

Password

Language

Login

Supply Web the new frontierHow to Respond to a DMN - SQE

Once the DMN response is started it must be

completed and the updated before the SQE leaves

the system or the information from the DMN

response will be lost and need to be re-entered.

Click on PencilRemove the check from the box

Go to - Action Information

Review Containment Actions

Review any attachments

indicated in the action line

Accept or Reject

Add comments or reasons that identify

concerns, improvements needed, or

reason for Rejection

When all actions are

complete Update

If there is additional pictures, files or

other information it can be attached

now.

Once the DMN response is started it must be

completed and the updated before the SQE

leaves the system or the information will be lost

and need to be re-entered.

Supplier

Corrective Action

Notification of an Update: E-Mail Alert

Supply Web the new frontierHow to Respond to a DMN - Supplier

User ID (Supplier)

Password

Language

Login

Supply Web the new frontierHow to Respond to a DMN - Supplier

Is Corrective Action Required:• YES – DMN must be returned

(Updated) by the date due.• NO – No Action is required

Detail the Corrective Action:• Process - Manufacturing Improvements• Improvements to Escape Control•

Attachments:• Details of the Corrective action and Root

Cause should be attached for SQE review.Define the Root Cause for the failure:• Process – What failed

• Manufacturing• System

• Escape – What failed• Quality• System

•

Date of Corrective Action:Date for the first shipment

of corrected material: • Click to attach

files or pictures

Delete:• Check box of file to delete• Click Delete File

• Confirm the file / picture name

is attached

Review Information to ensure accuracy and completeness

Click UPDATE when ready

to submit response

Once the DMN response is started it must be

completed and the updated before the supplier

leaves the system or the DMN response

information will be lost and need to be re-entered.

SQE

Corrective Action and Closure

Supply Web the new frontierHow to Close to a DMN - SQE

Notification of a Nonconformance: E-Mail Alerts - Internal

Notification of a Nonconformance: EMC Alerts - Internal

User ID (SQE)

Password

Language

Login

Supply Web the new frontierHow to Close a DMN - SQE

Once the DMN response is started it must be

completed and the updated before the SQE leaves

the system or the information from the DMN

response will be lost and need to be re-entered.

Click on Pencil

Review Corrective Actions

Review any attachments

indicated in the action line

Accept or Reject

Review Root Cause

Add comments or reasons that identify

concerns, improvements needed, or

reason for Rejection

If there is additional pictures, files or

other information it can be attached

now.

Once the DMN response is started it must be

completed and the updated before the SQE

leaves the system or the information will be lost

and need to be re-entered.

When all actions are

complete Update

Confirm Update

Closed DMN’s will no longer show this Open

DMN Tab

Click on Closed DMN’s

All Closed DMN’s will appear in this Tab

• Once a DMN is closed and appears in this file Accounting will receive notification that there is a charge back that needs to be taken.

• The attached information in this document will be the documentation needed for that charge back.

• Initial DMN – Notification of Administrative charge back

• Cost / Recovery DMN – Notification and documentation to support:

– Sorting – Rework– Line down– Returned material