Support your clients with expert

employment practice services

Webinar2nd October 2018

Jenny Bax, State Manager NSW MBA, Grad. Dip (Ins), ANZIIF (Fellow), CIP

Jenny has a wealth of experience, having spent over 20 years in senior management roles across Sales, Underwriting &

Operations at QBE and CGU both here in Australia & overseas.

A founding member of ANZIIF’s General Insurance Faculty Advisory Board, Jenny also has a Master of Business Administration and

Graduate Diploma in Insurance through Deakin University.

Webinar Key Speakers

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Anthony Black, Senior Risk Solutions ConsultantAnthony is a passionate advocate of the value of risk management in good governance and achieving objectives. He brings a wide

variety of sector experience and expertise to his role. As a former nurse and health service executive, he understands the challenges

and uncertainties of managing complex services.

Prior to joining Ansvar, Anthony was responsible for the delivery of risk management advice and solutions to the Victorian Public

Sector, specialising in Health, Human Services, Community Care and Education. Anthony takes a practical and tailored approach to

risk management; designed to shift focus from traditional methods to more strategic thinking and approaches.

Tariq Nasri, Senior Employment Relations Advisor (Employsure)As a Senior Employment Relations Adviser, Tariq provides specialised advice on complex employment relations and work, health

and safety matters to Employsure’s small business clients across Australia.

With an extensive background across employment relations, he works daily to ensure clients are across changes to their industry

Awards and meeting their obligations as employers in relations to the Fair Work Act.

• Summary of Ansvar’s Risk Management Solutions: Risk Partnerships

• New Risk Partnership with Employsure

• Free advice line

• Excess reduced

• Legal compliance and proactive ways to managing staff

• How to identify red flags in your client’s business

• Key ingredients to help prevent Employment Practice Liability claims

• Expert employment practice services available to your clients

• Overall risk strategy importance

• Questions and answers

Webinar Overview

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Ansvar Risk Solutions

Enterprise Risk

Management

Consultancy and

Workshops

Online Risk Packages

Risk Partnerships

Risk Quality Surveys

General

Drone

Tools and Resources

Checklists

Fact Sheets

Ansvar Risk provides a package of holistic risk management solutions through a highly experienced risk

solutions team who understand risk and the requirements for organisations across our core sectors. Risk

management solutions include:

More details are available on Ansvar Risk website

Ansvar Risk Solutions

Risk Partnerships

National background

employee/ volunteer police

checks

Employment relations advice

helpline available to Ansvar

clients

Exclusive to churches:

Training and tools for Church

leaders and members

Introducing Employsure’s expert

employment practice services

Expert Advice Line 1300 938 220

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Operating Hours: 8:30 AM – 5:30 PM, Monday – Friday

Phone: 1300 938 220

Access advice on:

Disciplinary action

Performance management

Termination

Resignation

Underpayment disputes

Bullying complaints

Regulator investigations

Union interference

Independent contractors

By being part of the Ansvar community, you are able to access our free advice line and

receive guidance from an employment practices specialist.

Access documentation on:

Disciplinary invites and outcomes

Performance management invites

Termination letters

Resignation acceptance letters

Underpayment responses

Bullying complaint responses

Redundancy letters from start to end

BenefitsAny Ansvar client who has a Management Liability Policy (existing and new) will have their

excess reduced to $1,000 for any Employment Practices Liability claim by following the

below;

Excess Reduced

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• Call the advice line before embarking on any action regarding employee

related issue

• The experienced and dedicated team at Employsure will ensure the clients

actions and processes are in line with Procedural Fairness requirements

and support the client with relevant documentation.

• Provided the client follow and enact the advice provided to them along the

way, the standard excess will decrease to $1,000 for each and every claim

• If the process is not followed by the client and a claim is put forward, the

standard excess will apply ($5,000 for each and every claim)

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True or False?

You need three

warnings before you

can terminate

You can terminate

someone on the

spot for serious

misconduct

If an employee does

not hit KPIs you can

terminate them

You can terminate

someone via text

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Contract

Enterprise Agreement

Modern Award

Fair Work Act 2009

Federal Legal Framework

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National Employment Standards

The 10 minimum entitlements contained in the NES are:

1

2

Maximum weekly hours

Requests for flexible working

arrangements

Parental leave and related entitlements

Annual leave

Personal carers leave and

compassionate leave

Community service leave

Long service leave

Public holidays

Notice of termination and redundancy

pay

Provision of the Fair Work Information

Statement (FWIS)

3

4

5

6

7

8

9

10

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National Minimum Wage

1 July 2018 minimum wage changes

What is a national minimum

wage order?

The national minimum wage order must set

the following wages for award or agreement-

free employees:

- A national minimum wage

- A special national minimum wage

- A casual loading

- The national minimum wage is currently

$18.93 per hour or $719.20 per 38 hour

week

- Casual employees covered by the

minimum wage also get at least a 25%

casual loading

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Getting it Right

The Fair Work Ombudsman

• Recovered $30.6 million for 17,000 employees

• In 2016 – 2017 the FWO investigated 26,917 requests for assistance

• In 2016 -17, of 55 civil penalty litigations, 50 matters resulted in more than $4.8 million

court-ordered penalties.

• 75% of litigations concerned wages and conditions

• Penalties of more than $1.1 million were ordered against individuals named as

accessories during the year.

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Risks

Unfair dismissal

Adverse action and

discrimination

Bullying and harassment

Risks you should be aware of:

Potential Liabilities

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Contracts and Policies

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• Dynamic and discretionary

• Can be amended without employee

contract

• Employee is not required to sign

• Legally enforceable terms

• Enforcing expectations

• Confirms terms and conditions

PoliciesContracts

What’s the difference?

Contracts and Policies

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• Setting expectations

• Enforcing expectations

• Influence morale

• Improve productivity and efficiency

• Creates certainty

• Ensures compliance

• Protection against claims

• Protection for you

Manage employees Manage risk

Why are they so important?

Mitigating your Risks

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• An employee made a complaint to her manager about a

colleague’s inappropriate behaviour, which included

touching her leg and repeatedly asking her to go for a drink

• The complainant initially asked her manager to leave her to

handle the situation herself. The manager, as requested,

did not take any action

• The employer was still found liable for damages of $25,000

What happens if you do not follow a fair process?

Mitigating your Risks

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Frequent Changes

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Annual

minimum wage

increases

Changes to the

Fair Work Act

Changes to

Modern Awards

New and

changes to

codes of

practice

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Operating Hours: 8:30 AM – 5:30 PM, Monday – Friday

Phone: 1300 938 220

Access advice on:

Disciplinary action

Performance management

Termination

Resignation

Underpayment disputes

Bullying complaints

Regulator investigations

Union interference

Independent contractors

By being part of the Ansvar community, you are able to access our free advice line and

receive guidance from an employment practices specialist.

Access documentation on:

Disciplinary invites and outcomes

Performance management invites

Termination letters

Resignation acceptance letters

Underpayment responses

Bullying complaint responses

Redundancy letters from start to end

Expert Advice Line 1300 938 220

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Thank you for your

attention.

Any questions?The complete webinar and Q&A’s will be available on

www.ansvar.com.au

For more information on anything that was discussed please

contact your dedicated Ansvar relationship manager

Questions