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8/18/2019 Survey Instruments 2014
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Developing
Survey Instrument
(questionnaire)
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What is a Questionnaire?
The overriding objective is to translate the researcher’s
information needs into a set of specific questions thatrespondents are willing and able to answer.
Malhotra, !!".
# questionnaire is a formali$ed set of
questions for obtaining information from
respondents.
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When we use questionnaire?
% When need to administer to large
numbers of individuals simultaneousl&
% When resources and mone& are limited
% 'mpersonal nature
% (amiliar to most people
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)riteria of a well designed
Questionnaire
% Meet objectives of the stud&
% *nderstandable for the data collector
% +as& to understand for the respondent
% btain complete and necessar& information
% 'nterview should be brief
% )onstructed in such a wa& that anal&sis could
be done % -retested
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What we do?
/ )reate a new questionnaire
/ #dapt a tested questionnaire
/ Ma0e conte1tspecific questionnaire
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Questionnaire development
/ 2eneral rules
/ 2ood questions
/ T&pe of questions
/ rdering of questions and answers
/ Wording of questions
/ Translation/ -retesting
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Questionnaire development
2eneral rules
/ 3tart with welcome message and selfintroduction
/ Ta0ing consent
/ #llow a 45on’t 0now6 or 78ot applicable’response to all questions
/ 'nclude 7ther’ or 78one’ whenever either ofthese is a logicall& possible answer
/ 9e clear, specific and direct
/ 5o not put two questions into one
/ 'nstruction for the respondent: interviewer
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2ood question;
/ Questions must be nonthreatening
/ 5oes not use emotionall& loaded or
vaguel& defined words
/ 5oes not use unfamiliar words or
abbreviations
/ #s0s for an answer on onl& one direction
/ )an accommodate all possible
responses
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2ood question
/ 5oes not presuppose a certain state of
affairs
/ 5oes not impl& a desired answer
/
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T&pe of questions;
Multiple choice
/ What is &our marital status?
/ Married living together
/ Married living separatel&
/ 8ot married but living together
/ 3ingle
/ Widowed
/ 5ivorced
Dichotomous/ 5o &ou smo0e?
/ =es
/ 8o
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T&pe of questions
/ Numeric open-ended
How much do you earn per month?
/ !e"t open-ended
#hat was your reason $or not participating in HI%
testing?
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T&pe of questions>
#greement scale:i0ert scale
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T&pe of questionB
/ ilter or contingency question.
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Question and #nswer rder;
/ The order of questions and answers can
encourage people to complete the
questionnaire
/ The order of questions or the order of
answer choices can affect the results of
the surve&
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Question and #nswer rder
/ +arl& questions in a surve& should be
eas& and pleasant to answer
pening questions should be eas& to answerand not in an& wa& threatening to T
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Question and #nswer rder>
/ 2roup together questions on the sametopic Dpossibilit& to create
sections:modules
*tili$ation of antenatal services
3ection ;E 3ociodemographic characteristics
3ection E 3ervice utili$ation questions
3ection >E Fnowledge about the services
3ection BE Aecommendations about the services
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Question and #nswer rderB
/ Whenever possible place difficult or sensitive
questions towards the end or middle of the
surve&
+1ampleE =outh and
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Wording;
/ Words li0e usually , often, sometimes,occasionally , seldom, and rarely are
Hcommonl&H used in questionnaires,although it is clear that the& do not meanthe same thing to all people.
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Wording
/ 3ome adjectives have highl& variablemeanings and should be avoided in
surve&s.
a clear mandate, most,numerous,
a substantial majority, a
minority of,
a large proportion of,a significant number of, many,
a considerable number of ,
and several .
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Wording>
/ ther adjectives produce less variabilit&
and generall& have more shared meaning.
/ 3ometimes we need to conte1tuali$e the
words, for e1ample eclampsia.
lots, almost all, virtually all, nearly all, a
majority of, a consensus of, a small number
of, not very many of, almost none, hardly
any, a couple, and a few
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/re-testing
/
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-retesting
/ The process of pretesting aquestionnaire is frequentl& referred to aspiloting’ the questionnaire or conductinga 7pilot surve&’
/ The questionnaire is administered to alimited number of individuals who
preferabl& belong the same populationfrom which we have drawn the samplefor the actual surve&, but who are notincluded in such sample
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-retesting
/ -retesting a questionnaire allows tochec0 for comprehension andcoherence in the structure of thequestionnaire
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Translation
/ Questionnaire should be translated into the local
language Dmother tongueI of the respondents
/ The pretest should be done using the translated
questionnaire/ The translated questionnaire should be re
translated into the original language D+nglishI it
was developed in because bac0 translation
ensures that the questionnaire has been
translated properl&
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Aesponse Aate
/ The response rate is the single most
important indicator of how much
confidence can be placed in the results of
a surve&.
/ # low response rate can be devastating for
the reliabilit& of a stud&.
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inali1ation
/ *se close ended questions as much as
possible
/ #void too man& categories
/ )hec0 s0ip patterns
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(inal note
/ F++-
/ 'T
/ 3