Survey Instruments 2014

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    Developing

    Survey Instrument

    (questionnaire)

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    What is a Questionnaire?

    The overriding objective is to translate the researcher’s

    information needs into a set of specific questions thatrespondents are willing and able to answer.

    Malhotra, !!".

     # questionnaire is a formali$ed set of

    questions for obtaining information from

    respondents.

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    When we use questionnaire?

     % When need to administer to large

    numbers of individuals simultaneousl&

     % When resources and mone& are limited

     % 'mpersonal nature

     % (amiliar to most people

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    )riteria of a well designed

    Questionnaire

      % Meet objectives of the stud&

     % *nderstandable for the data collector 

     % +as& to understand for the respondent

     % btain complete and necessar& information

     %  'nterview should be brief 

     % )onstructed in such a wa& that anal&sis could

    be done % -retested

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    What we do?

    / )reate a new questionnaire

    /  #dapt a tested questionnaire

    / Ma0e conte1tspecific questionnaire

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    Questionnaire development

    / 2eneral rules

    / 2ood questions

    / T&pe of questions

    / rdering of questions and answers

    / Wording of questions

    / Translation/ -retesting

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    Questionnaire development

    2eneral rules

    / 3tart with welcome message and selfintroduction

    / Ta0ing consent 

    /  #llow a 45on’t 0now6 or 78ot applicable’response to all questions

    / 'nclude 7ther’ or 78one’ whenever either ofthese is a logicall& possible answer 

    / 9e clear, specific and direct

    / 5o not put two questions into one

    / 'nstruction for the respondent: interviewer 

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    2ood question;

    / Questions must be nonthreatening

    / 5oes not use emotionall& loaded or

    vaguel& defined words

    / 5oes not use unfamiliar words or

    abbreviations

    /  #s0s for an answer on onl& one direction

    / )an accommodate all possible

    responses

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    2ood question

    / 5oes not presuppose a certain state of

    affairs

    / 5oes not impl& a desired answer

    /

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    T&pe of questions;

    Multiple choice

    / What is &our marital status?

    / Married living together 

    / Married living separatel&

    / 8ot married but living together 

    / 3ingle

    / Widowed

    / 5ivorced

    Dichotomous/ 5o &ou smo0e?

    / =es

    / 8o

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    T&pe of questions

    / Numeric open-ended

    How much do you earn per month?

      

    / !e"t open-ended

    #hat was your reason $or not participating in HI%

    testing?

      

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    T&pe of questions>

     #greement scale:i0ert scale

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    T&pe of questionB

    / ilter or contingency question.

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    Question and #nswer rder;

    / The order of questions and answers can

    encourage people to complete the

    questionnaire

    / The order of questions or the order of

    answer choices can affect the results of

    the surve&

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    Question and #nswer rder

    / +arl& questions in a surve& should be

    eas& and pleasant to answer

    pening questions should be eas& to answerand not in an& wa& threatening to T

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    Question and #nswer rder>

    / 2roup together questions on the sametopic Dpossibilit& to create

    sections:modules

     *tili$ation of antenatal services

    3ection ;E 3ociodemographic characteristics

    3ection E 3ervice utili$ation questions

    3ection >E Fnowledge about the services

    3ection BE Aecommendations about the services

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    Question and #nswer rderB

    / Whenever possible place difficult or sensitive

    questions towards the end or middle of the

    surve&

    +1ampleE =outh and

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    Wording;

    / Words li0e usually , often, sometimes,occasionally , seldom, and rarely   are

    Hcommonl&H used in questionnaires,although it is clear that the& do not meanthe same thing to all people.

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    Wording

    / 3ome adjectives have highl& variablemeanings and should be avoided in

    surve&s.

    a clear mandate, most,numerous,

    a substantial majority, a

    minority of,

    a large proportion of,a significant number  of, many,

    a considerable number of ,

    and several .

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    Wording>

    / ther adjectives produce less variabilit&

    and generall& have more shared meaning.

    / 3ometimes we need to conte1tuali$e the

    words, for e1ample eclampsia.

    lots, almost all, virtually all, nearly all, a

    majority of, a consensus of, a small number

    of, not very many of, almost none, hardly

    any, a couple, and a few  

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    /re-testing

    /

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    -retesting

    / The process of pretesting aquestionnaire is frequentl& referred to aspiloting’ the questionnaire or conductinga 7pilot surve&’

    / The questionnaire is administered to alimited number of individuals who

    preferabl& belong the same populationfrom which we have drawn the samplefor the actual surve&, but who are notincluded in such sample

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    -retesting

    / -retesting a questionnaire allows tochec0 for comprehension andcoherence in the structure of thequestionnaire

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    Translation

    / Questionnaire should be translated into the local

    language Dmother tongueI of the respondents

    / The pretest should be done using the translated

    questionnaire/ The translated questionnaire should be re

    translated into the original language D+nglishI it

    was developed in because bac0 translation

    ensures that the questionnaire has been

    translated properl&

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    Aesponse Aate

    / The response rate is the single most

    important indicator of how much

    confidence can be placed in the results of

    a surve&.

    /  # low response rate can be devastating for

    the reliabilit& of a stud&.

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    inali1ation

    / *se close ended questions as much as

    possible

    /  #void too man& categories

    / )hec0 s0ip patterns

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    (inal note

    / F++-

    / 'T

    / 3