SUSAN A. LINEEN161 VALLEY VIEW ROAD

STERLING, CT 06377E-MAIL: SLINEEN8859@YAHOO.COM

PHONE: (860) 774-4292CELL: (860) 982-3140

OBJECTIVE

Highly organized and efficient college educated professional with specialized training in

Phlebotomy and medical office procedures; including medical terminology, scheduling.Knowledgeable with regards to Medical Coding and coding techniques (ICD-9, CPT-4),

 proficient in physician coding, inpatient hospital coding, outpatient coding, and facility coding.

Knowledge of Anatomy & Physiology and Psychology.

Efficient in administrative assisting, business management, and design work. Proficient in MS

Office Software; MS WORD, EXCEL, POWER POINT. Computer literate with the ability to

learn new software applications.

Professional verbal and written communication skills and the ability to type 73+wpm. Visibility

of work expressing attention to detail, excellent organizational skills, and discretion with

confidential information.

Proficient in laboratory safety; as well as trained in the collection of blood samples within a

clinical environment under the supervision of the Medical Laboratory Scientist. In addition to

drawing blood samples and storing all specimens as directed; samples were delivered to theappropriate destination while adhering to very strict policies and procedures. Patient information

and other pertinent information entered via computer; checking, maintaining, and stocking

supplies within the lab. Work well under pressure, attentive to detail, and have excellent manualdexterity. Effective in calming patients and able to effectively communicate with none English

speaking patients.

EDUCATION

9/2009 - 9/2009 National Center for Competency Testing

Danielson, Connecticut

• Certification, Phlebotomy

• Certification #:680211

8/2004 - 8/2008 Quinebaug Valley Community CollegeDanielson, Connecticut

Allied Health Certificate, Associates in Science

8/1977 - 6/1981 Leicester High School

Leicester, Massachusetts

Diploma, General Studies

9/2000 - 5/2002 Quinsigamond Community College

Worcester, Massachusetts

Medical Office, Medical Coding & Billing Certificate

 

CERTIFICATION(S)

• Phlebotomy Technician, NCCT

• Allied Health Certificate, Quinebaug Valley Community College

• Medical Office Assistant Certificate, Quinsigamond Community College

• Medical Coding & Billing, Quinsigamond Community College

• Registered Self Publishing Author 

• Recognition Letter, Lady of Fatima Church for Window Restoration

EXPERIENCE

1/1994 - 10/2009 Leicester Stained Glass Owner 

Sterling, Connecticut

5/2008 - 7/2008 Nu-Stone Thin Veneers  Accounts Payable/Receivable

Sterling, Connecticut (Contracted Position)

9/2004 - 2/2008 Strauman USA  Stategic Accounts Coordinator 

Sterling, Connecticut (Contracted Position)

6/1986 - 11/1989 Digial Equipment Corporation Administrative Assistant 

Westboro, Massachusetts

ACHIEVEMENTS

Leicester Stained Glass, Sterling, CT 1994-Present Designer/Owner Ownand operate a stain glass design and restoration company with full

responsibility for management, inventory, sales, marketing, design and

development Reconstructed and repaired historical stained glass windowsCommissioned to design and create custom stain glass pieces for clients

Skilled in the production of graphically designed advertising

“The Children’s Food Allergy Cookbook”, Sterling, CT 1990-2000Author/Publisher Authored, designed, published and marketed a specialty

cookbook written for children afflicted with food allergies Published author 

of a 216 page specialty cookbook book for children with food allergiesCreated and designed the book layout. This book is dedicated to my son,

Bradley!

Boy Scout Leader, Leicester, Massachusetts Work directly with other denand pack leaders to ensure that their den is an active and successful part of 

the pack. Lead the den at the monthly pack activity. Ensure the transition of 

Tiger Cubs into a Wolf den at the end of the year.

2

 

3