Sushma SinghPhone number: +91-9823236319 Email-ID: sushma.singh0387@gmail.com

Professional Summary 108 Months of experience in the Information Technology industry as an Senior Application

Developer using Mainframe. Over 108 months experience in Batch run, Coding and Code Analysis on IBM Mainframe

environment and in the domain of Credit Card. Currently working as the Consultant with HSBC GLTi India at Pune. Software and Information Technology professional and collaborative consultant for IT

solutions with global experience in Financial Services consulting industry. Experienced working in well-paced environments demanding strong organizational,

functional, technical and interpersonal skills. Trustworthy, ethical and discreet, committed to superior customer service. Confident and poised in interactions with individuals at all levels. Detail-oriented and

resourceful in completing projects, able to multi-task effectively. Have specialized knowledge in Risk and Collections modules in Cards and Banking practices

in the financial domain. Demonstrated track record in leading multi-location teams and managing multi-stakeholders

simultaneously Proven ability in leading implementation of SDLC in business programs Key expertise include:

o 9+ years of IT experience in application design, architecture & development, consultancy (includes development, testing, production support, product launch).

o Spent 11 months in Client locations in Buffalo (US). Experience and Proven Technical and Functional Skills in Coding and running the batch. Very keen on and adaptive to learning new tools, technologies and domains at a very fast

pace. Received good customer feedbacks for being able to deliver prompt solutions without

compromising on quality. Good Knowledge of Software Development Life Cycle (SDLC). Possess good communication skills, analysis skills.

Technical Skills Operating System: MVS Environment: IBM Mainframe Database: DB2, VSAM Languages: Cobol, SQL, JCL, CICS, Easytrieve and REXX Other: VisionPlus, Change man, File Aid, Abend Aid, CA/Platinum, File Manager, Endevor,

SCLM.

ExperienceCompany Title DurationHSBC GLTi Software Engineer Aug, 2008 – Jan, 2013

First Data(FDI) Senior Application Developer

Feb, 2013 – June 2014

HSBC GLTi Consultant Specialist June 2014 – Till Date

Achievements Deployed successfully Project Spruce for HSBC India and also Kickstarted GreenField Project

from scratch from client location at Buffalo, USA. Received Client Appreciation during the outstanding performance during the successful

deployment of the project at onshore.

Received Client Appreciation Award for successfully leading and mentoring team to deliver project.

Won awards in various quizzes and events at the HSBC GLTi cultural week. Received Bravo Applause Award, for providing creative solution to production incidents &

critical CMS Posting fixes in First Data.

Key Competencies

Assist with managing all facets of project life cycle, including design, development, testing, and deployment.

Developed and Worked on CMS, FAS, TRAMS, ITS and CTA Subsystems of VisionPlus. Have a good hands-on over CICS, have coded complex CICS programs from scratch. Have very good knowledge of project infrastructure related activities. Experienced in performance tuning, Disaster Recovery instances (DR) and Conversion

Project from the existing system. Mentoring project teams and playing key advisory roles during project execution. Develop detailed release implementation and release plan for the product releases. Preparation of unit test cases of changed Code and testing them. Analysis of Abends their temporary and permanent resolution. Involved in monitoring the batch (All Vision Plus Subsystems) completely. Worked on Production and Development Tickets. Provided on-call support for production applications. Provided training and guidance to associates Interviewing, short-listing and selection for recruitment. Good experience in code and functional specifications review of Projects as well as

Performance tuning projects from BAU perspective. Good experience in performing DR drill support.

Projects:

Project Name Project Spruce – India & Project Greenfield- USClient & Duration

HDFC India & USA, June 2014 to Till Date

Project Description

Global Risk Collections to build a Collection Single Instance design in order to centralize requirements for all Business Units at single Place.All regions/Business units to be under one global collections base code called the Collections Next Generation code base version 1.0.One AOR to have multiple countries and each country to have its own environmental components and own batches within a given AOR.

Project Name HDFC BAU – Production supportClient & Duration

HDFC, Feb 2013 to Till Date

Project Description

HDFC production box as well as SIT box is required to kept stable for running the business as usual even after numerous development projects going live and even after numerous Performance Tuning initiatives going live into the system.For this purpose, BAU(Business as Usual) team is involved in production as well as SIT defect resolutions, Production batch abend resolutions, Projects code & FS reviews, Compliance code reviews, Performance Tuning initiatives reviews, DR drill support etc.Team also provides support to the adhoc application runs required by the HDFC bank for their business.

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Project Name CTA(Collections, Tracking and Analysis) - DevelopmentClient & Duration

HSBC & April 2011 to Jan 2013

Project Description

The Collection, Tracking and Analysis System (CTA) is designed to provide flexible workflow solutions for collection activities.Collections are the activities performed by a collector (an official who collects funds or moneys) on a balance due from a debtor on a current account.CTA enables an organization track and analyze collections while measuring the effectiveness of the organizations collection strategies.

Project Name CMS - GRV Fix Migration – DevelopmentClient & Duration

HSBC & Jan 2011 – June 2011

Project Description

The fixes put in many regions like HBBR, HBAP, CRS etc. as part of AIT, SIT as well as UAT are to be migrated to GRV region.

Training and Seminars

3 Weeks of training (Base I training in HSBC GLT, India) in Vision PLUS. Conducted workshops on “BASE-I in Vision Plus” for HSBC GLTi Associates. Undergone 3 week CMS BASE-II training in HSBC GLTi, India. Completed CTA BASE-II Training in HSBC GLTi, India. Completed various CICS trainings & assesments internal to HSBC GLT.

Education Goa College of Engineering, GOA, India, B.E in Information Technology, 2008 (First Class with Distinction).

Personal DetailsGender FemaleDate of Birth 03rd July 1987Nationality INDIANPan Card No CVVPS4399JMailing Address Flat No-204, Shrijee Angan, Jawalkar Nagar, Pune, Maharashtra-India

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