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SAFER, SMARTER, GREENER DNV GL © Sustainability Overview & Global Best Practices in Supply Chain 1 M&M Supplier Training RAMESH RAJAMANI – SUSTAINABILITY & BUSINESS EXCELLENCE NEW DELHI

Sustainability Overview & Global Best Practices in Supply

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DNV GL © SAFER, SMARTER, GREENERDNV GL ©

Sustainability Overview & Global Best Practices in Supply Chain

1

M&M Supplier Training

RAMESH RAJAMANI – SUSTAINABILITY & BUSINESS EXCELLENCE

NEW DELHI

DNV GL ©

Today’s agenda

1. Sustainability overview & Global Best Practices

2. Sustainability @ Supply chain

3. Best practices and businessbenefits

4. Leadership Speak

5. Q&A

DNV GL ©

We are DNV GL

DNV GL is a world-leading classification society and risk management company, driven by our purpose of safeguarding life, property and the environment. We enable organizations to advance the safety, efficiency and sustainability of their business. Our origins stretch back to 1864, and our reach today is global. Operating in more than 100 countries, our 15,000 professionals are dedicated to helping customers make the world safer, smarter and greener.

Our Purpose

To safeguard life, property, and the environment

Our Vision

Global impact for a safe and sustainable future

Our Values

We build trust and confidence

We never compromise on quality or integrity

We are committed to teamwork and innovation

We care for our customers and each other

We embrace change and deliver results

15,000Professionals

100+Countries

350Officesglobally

£2.1bn2015 revenues

OsloHeadoffice

1864Year founded

DNV GL ©

Focused on your future

4

We help you build Sustainable

Business Performance through our

global certification, verification,

assessment and training services.

Tomorrow’s successful companies

will create value by meeting the

world’s social, economic

environmental needs.

and

DNV GL ©

Organizations today face a broader set of challenges

5

Stakeholders

Complexity

Sustainability

Demands and expectations on products and services.

Global supply chains, new legislation, technology, etc.

Demands for more sustainable business performance.

Fundamental lack of trust.Trust

DNV GL ©

A broader set of challenges…

6

Globalized supply chain and expectations of social responsibility.

Rapid changes in competitive business landscape as well as in geo-political & environmental conditions.

Sustainable business performance expected by investors, regulators, consumers and broader stakeholders (e.g. NGOs).

Transparency, accountability and independent assurance

Intangible assets as primary source of value (e.g. brand/reputation)

…demands a broader view.

DNV GL ©

Increasing complexity

7

Disruptive technologies

Stakeholder demands &

expectations

Supply chain management

Brand Management

Keep Skilled Staff

Transparency & Reporting

Increased Accountability

New Product Demands

DNV GL ©

8

Sustainability – the capacity to endureAs defined by the Brundtland Commission (UN)

sustainable development is development that meets the needs of the

present without compromising the ability of future generations to meet

their own needs

– It is usually noted that this requires the reconciliation of

environmental, social and economic demands - the "three pillars" of

sustainability (http://en.wikipedia.org/wiki/Sustainability)

DNV GL ©

How DNVGL looks at Sustainability

It is a business approach to

achieving long-term value for

shareholders and broader

stakeholders through

sustainable environmental,

social and governance

practices.

It is an active process of

managing risks and seizing

opportunities arising from

environmental, social and

governance practices, at both

strategic and operational

levels.

9

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Three Arenas of Performance

10

DNV GL ©

-----3Ps of Sustainability

11

DNV GL ©

Sustainable business performance

How do you create value?

Managing your challenges today

while being here tomorrow.

Not something you have, you

build it over time.

Start by learning what is material

(most important to you and your

stakeholders)

How does it affects the outcome

of your long-term business

targets?

It is a step-by-step journey

12

SBP

Environment

Quality

IT management

Business Continuity

Energy Efficiency

Information Security

Health & Safety

Supply Chain Management

SourcingPeople

DNV GL ©

Benefits of Sustainability for Suppliers

Better Economic results ( more profits)

Improved environmental performance (natural resource optimization)

Reduction in the GHG emissions (sustainable earth)

Improved social Performance ( Balanced Society)

Support to National development goals

Brand Building on the Global level

13

DNV GL ©

‘Voice of society’ New regulations

Supply chain responsibility or pressure

Investor pressure

Demands for increased disclosure and transparency

Industry peer pressure

Sustainability

Sustainability drivers

Competitive product markets

Risk management needs

Managing reputation and brand

Stronger ethical/moral views

Threat of litigation

Competitive labor markets

Others?

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Sustainability …………………….Connecting stakeholders ?

15

Economic and social development

Quality and Environment friendly products & services,

Health and Safety

Responsible sourcing

Different approaches ??

Build a solid chain of trust !

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Sustainable Manufacturing

Carbon Footprint

Renewable Energy

Water footprint

Waste to Wealth

Green Projects

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Sustainability Megatrends – Footprint diagram

17

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Sustainability Megatrends

18

DNV GL ©

Global Trends

Climate risk management on the riseCDP data shows that suppliers are becoming better at managing climate change

risk. The percentage of suppliers setting emissions targets – a crucial and advanced

component of climate risk management – is showing a steady upward trend. In

2014, 48% of suppliers set targets, up from 44% in 2013 and 39% in 2012.

Regulation remains crucial to supply chain resilienceA supportive regulatory and policy environment is critical to effective water and

climate action. Across a range of factors and metrics, regulation and policy

leadership proves to be a key predictor of supply chain climate resilience.

19

DNV GL ©

Global Trends (contd.)

Water risk remains a concern despite its potential for

shocksWater risk assessment is, generally speaking, less advanced than climate risk

management. As a discipline, it is more novel, and it is arguably more complex to

assess water risk than it is to analyze carbon exposures.

Collaboration along the value chain is lackingCollaboration between suppliers and their customers in addressing climate risks and

opportunities is fundamental to making supply chains more resilient and more

efficient. It is only through collaboration that companies can tackle climate risks

that lie outside their direct control.

20

DNV GL ©

Global Trends (contd.)

Suppliers are embracing low-carbon energy

The percentage of those suppliers reporting emission reduction initiatives who are

implementing low-carbon energy projects is holding steady at 22% this year, the

same level as in 2013. Across the world, the falling cost of wind and solar power is

encouraging companies to shift away from fossil fuel energy.

21

DNV GL ©

Sustainable Development

22

World Commission on Environment and Development (WCED 1987):

Development that meets the needs of the present without compromising the ability of future generations to meet their own needs”

Basic key characteristics:

- ecological sustainability

- development

- equity between generations

- equity within the same generation

Our Common Future

(Brundtland Report)

DNV GL ©

23

Corporate Social Responsibility

Business' commitment to contribute to sustainable

economic development, working with employees, their

families, the local community, and society at large to

improve their quality of life.

World Business Council for Sustainable Development (WBCSD) defined the following as the ‘pillars of sustainable development’:

- Economic growth - Ecological balance- Corporate Social Responsibility (CSR)

DNV GL ©

Accountability is key to Sustainability

An organisation (+ supply chain) should be

accountable for its impacts

–on Society and

–the Environment

24

DNV GL ©

Sustainability as part of risk management

How will our business decisions and operations affect our ability to create or destroy value for our company?

How are we protecting our company’s value through our current risk management practices?

Are we protecting our reputation and our brands?

Are we looking after our people so they can do their job well?

Are we managing environmental resources in a sustainable way?

Are we communicating with our stake-holders?

DNV GL ©26

Supply chain sustainability is attracting increasing

attention, especially after tragic incidents such as “Rana Plaza”, in April 2013,

in Bangladesh

With globalization, a secure and defendable supply chain has

become just as important as the quality of the products

Businesses are making concrete efforts to take sustainability

issues into account

Introduction

Identifying and managing

potential risks is key for the

companies (because supply chain

sustainability is becoming increasingly

important both to customers and to the

business)

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Supply Chain Sustainability

“…Modern businesses depend on supply chains stretching around the globe. They

appreciate that floods thousands of miles away, or drought striking a distant

watershed, can make the difference between their own profit and loss.

Forward-looking companies – such as the 66 members of CDP’s supply chain program

– also appreciate that successful, resilient suppliers are good for

business.

Suppliers that are better able to tackle sustainability challenges, such as climate

change and water risk, are simply better business partners…

… By Working together with suppliers, (multinational companies) have used their

influence to improve the sustainability performance of entire supply chains.

In turn, suppliers have come to realize that

improved performance can confer competitive advantage –

not only making them more efficient, but also more attractive

to sustainability inclined customers.

- Christiana Figueres, Executive Secretary, UNFCCC

27

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Initiatives promoting Sustainability Reporting

A broad spectrum of initiatives assist businesses with their sustainability strategy and

reporting by providing guidelines, management tools, and reporting standards.

28

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Business case for Sustainability

Manages strategic and reputation

risks from:

– Stakeholder pressure

– Peer pressure

Brand differentiation

Improves performance: we said,

we did, we will

Compliance: existing and potential

risk

– e.g. EU Accounts Modernisation

Directive

Helps business understand its

environmental & social impacts

29

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Value Creation Process/ Business Model

30

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Suppliers and its Stakeholders

Interested parties (internal & external)

Demands & expectations on your

services and products

External stakeholders’ expectations may

have to be managed differently.

Key to understand your organization and

its context.

Enables you to get a broader view of

your most relevant risks and thus

opportunities.

31

DNV GL ©

Buzz Group

What are the key Sustainability drivers for a dealer & M&M

expectation?

32

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M&M - Identified Material Aspects in supply chain

Integrated Sourcing

Environmental & Social Compliance

New Vendor Development

Logistic Optimisation

Sustainable Logistics (e.g. Rail etc.)

Packaging Waste

Labour Scarcity

Supplier Satisfaction

Modularity in Design

33

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Analysis of Current scenario

34

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When choosing a supplier or making buying decisions,

96% of companies consider sustainability

aspects

Sustainable supply chain management

TOTAL

N= 2.061 N=

Q.2 To what extent does your company consider the sustainability aspects listed before, when making buying decisions?

31.5%

64.0%

4.5%

To a great extent

To some extent

Not at all

Leaders

68

83,8

16,2

-

DNV GL ©36

Relevant aspects for a supply chain:

Relevant aspects for a sustainable supply chain

Low environmentalimpact (56%)

Health and safetyof workers (51%)

Economicaspects (43%)

Ethics (29%)

55.6%

50.6%

42.8%

28.6%

25.6%

23.3%

17.1%

12.2%

10.5%

10.3%

9.0%

5.9%

3.9%

Low environmental impact

Health & safety at work

Strong financial management

Ethics

Fairtrade

Certainty of employment for

workers

Safe use

Human rights

Labour rights

Cause related marketing

Equal opportunities

Community investment

Philanthropy

TOTAL

N= 2.061

Q.1 In your opinion, what are the relevant aspects for a supply chain in order to be considered sustainable?

LEADERS: top positions don’t change much Health & safety at work (53%), Economic sustainability (49%) and Environmental impact (49%). Ethics comes immediately next (38%)

DNV GL ©

16.3%

22.4%

39.7%

17.9%

3.7%

1 Beginner

2

3

4

5 Leader

Maturity in supply chain sustainability

42% of companies have a formal

supply chain strategy

contemplating sustainability aspects

On a scale that measures

maturity,only 22% rated their

companies as advanced

LEADERS are a minority 4%

37

Up to 4950 to 249

250 and more

456 595 760

25,0 34,1 56,7

Leaders

68

80,9

TOT

1.876

41,6

Q.3 Are sustainability aspects formally included in your company's supply?

Q.4 Where would you position your company on a 5 point maturity scale for supply chain sustainability, where 1 is beginner and 5 is Leader?

TOTAL

N= 1.867

DNV GL ©

Main reasons for sustainable management

80% of firms experienced pressure to

demonstrate the sustainability of their

supply chains

Main drivers for more sustainable supply

chains:

38

Q.5 To what extent does your company feel under pressure to show it has a more sustainable supply chain?

15.8%

64.4%

19.8%

To a great extent

To some extent

Not at all

TOTAL

N= 1.867

Customers (80%)

Compliance with regulations (33%)

Corporate policies (30%)

79.5%

32.5%

30.2%

28.6%

26.9%

22.6%

14.8%

7.8%

6.5%

3.6%

1.9%

2.1%

Customers

Regulators and other authorities

Corporate leaders/policy

Suppliers

Competitors

Final consumers

Employees

Investors

Local community

Non-governmental organisations…

Unions

None of the above

Q.6 Which are the main drivers influencing your market/business in order to manage a more sustainable supply chain?

Leaders

68

80,9

44,1

44,1

35,3

41,2

35,3

26,5

13,2

14,7

7,4

5,9

2,9

TOTAL

N= 1.867

DNV GL ©

Key initiatives undertaken

Sustainability Audit of

suppliers is the most

common action. (41% have

undertaken one in the last

three years)

Communication

initiatives are central

(34% required suppliers to

provide information about

sustainability of products and

25% implemented and

communicated the policy)

39

45.8%

41.2%

36.0%

34.2%

30.6%

25.2%

11.6%

9.2%

4.6%

13.0%

23.1%

Implemented and communicated a sustainable supply chain policy+Information

from suppliers about sustainability

Directly undertaken an audit +External audit against your own audit protocol+ External

audit using a recognized audit methodology

Directly undertaken an audit of some suppliers

Required suppliers to provide information about sustainability

Undertaken dialogue with suppliers to share understanding of sustainability challenges

Implemented and communicated a sustainable supply chain policy

Commissioned an external audit of suppliers against your own audit protocol

Provided training for suppliers on sustainability management

Required an external audit of suppliers using a recognized audit methodology

Other actions

No actions undertaken

TOTAL

N= 1.867

Q.7 In the last three years, which of the following sustainability actions regarding your supply chain has your company taken?

if To a great extent OR To some extent in Q2Leaders

68

83,8

57,4

51,5

60,3

52,9

58,8

20,6

19,1

5,9

22,1

4,4

DNV GL ©

Key initiatives undertaken

Initiatives are still limited and far from

widespread: 30% of firms take sustainability

actions across their entire supply chain. Two-

thirds of companies limit their initiatives to the tier

one suppliers only

40

Q.8 How far do the above mentioned actions, implemented by your company, extend across your supply chain?

if at least one action in Q7

42.9%

29.1%

22.6%

5.4%

A few tier 1 suppliers only

Across the majority of tier 1 suppliers only

Across the majority of tier 1 suppliers and some

interactions at all levels of trading partners

Complete penetration of all tiers of the supply chain

TOTAL

N= 1.425

23,7%

DNV GL ©

Key initiatives undertaken

To improve sustainability, companies

focus on:

41

health and safety of workers (56%)

use of hazardous substances (44%)

assessments to understand sustainability risks along the supply chain (44%)

Q.9 Which of the following aspects has your company addressed in its own supply chain in order to improve sustainability?

56.4%

44.4%

43.9%

42.0%

39.7%

36.9%

36.6%

34.3%

27.1%

22.3%

17.8%

13.8%

13.4%

12.2%

10.8%

8.5%

8.3%

2.7%

2.1%

TOTAL

N= 1.425if at least one action in Q7

Health and safety of workers

Use of hazardous substances

Assessment to understand the sustainability risks in your supply chain

Energy use

Waste generation

Avoidance of corrupt business practice

Implementation of a code of conduct

Increase awareness of good environmentalor health and safety practice through

education programs

Water use

A fair price is paid throughout the supply chain

Undertaken a life cycle assessment to quantify product related impacts

Consumption of non-renewable or scarce resources

Conflict minerals

Climate change impacts

Investments in local communities

Donation to charities related to sustainability impacts

Creation of jobs in disadvantaged communities or promotion of equal

opportunities

Animal welfare

Trade in endangered species

+ 20

+ 19

DNV GL ©

M&M - Identified Material Aspects for Supplier

Operation cost Vs Profit / Growth

Brand and repute

Customer satisfaction – Quality + Health and safety

Compliance – Environment + Labour + Social + Product + Product recall

Resources – No. + Product/ Service Knowledge + Motivation + communication

skill + Sales skill + Financing + Insurance

After sales service – Facility + Service level + time to service + quality

Marketing & sales

Promotions

Advertisements

Labelling

Green work shop – Energy + Water + Waste + e waste + used spares

Ethics

Customer privacy

42

DNV GL ©

Sustainability Assessment Report Card

Good Practices

Objective:

• To establish carbon footprint and water footprint for selected dealers and potential for

improvement

• Identify areas of improvement under Energy, Water, Waste & Compliance, Fire Safety,

Workplace Safety

• There is visible Site leadership & to encourage employee site safety, initiatives are being undertaken.

• There is satisfactory display of various safety related signage and instructions in most of the working areas.

• Ventilation is descent in workshop area and showroom as well.

• Lights, fans and ACs are turned off during the lunch hour (1:00 pm to 2:00 pm)

• Some Supply chain use nozzle guns fitted to hoses for vehicle cleaning to save water

DNV GL ©

Sustainability Assessment Report Card

Improvement Initiatives

Energy WaterWaste &

ComplianceFire Safety

Workplace Safety

• CO2 Reduction (10%) = 8,820 tons ; equivalent to lighting 2600 homes for one year

• Water Reduction (10%) = 3,600 million litres, equivalent to 18,000 house-holds use for one year

1. Safety awareness

2. Hazard and risk assessment

3. Incident records

4. Work permit system

5. Safety rubber mats

6.PPE compliance

1. Fire hazard risk assessment

2. Fire extinguishers

3. Mock drills

4. Safety @ stores

1. Valid consents, fire NOC

2. Proper segregation and storage of waste

3. Workplace noise monitoring

4. Proper disposal of waste

1.Water Recycling

2.Rain water harvesting

3.Waterless car washing

4.Sensors for urinals

Use of :

1. Motion sensors

2. LED lights

3. Solar energy

4. More efficient appliances (AC, gen-sets, compressors)

Potential Impact (240 MDEP dealers): F19 roadmap

Rs. 8.6 cr. by F19

Back

Payback: 2.2 yrs

CO2 footprint = 88,200 tons

Water footprint = 36,000 million liters

DNV GL ©

Material Aspects in Value Chain

45

DNV GL ©

Leadership Speak

From the start, sustainability has been an idea that has

been transformative for us and the way we do business.

We are clear that sustainability is integral to business. In

fact it is a growth driver, fostering innovation, cost

competitiveness and brand equity

– Anand Mahindra: Chairman, Mahindra Group

46

DNV GL ©

Mahindra’s Rise philosophy

The current narrative on sustainability emphasises limits -how

resources which were once in abundance are now limited; how we

have breached the limits of the natural ecosystems; how there are

limits to growth, limits to economies of scale, limits to human

productivity. In short, the focus is on conservation and reduction.

Our Rise philosophy however, urges us to accept no limits and to

use alternative thinking to drive positive change. This has

propelled us to think beyond just conservation, to rejuvenation

and a journey back to abundance

– Anand Mahindra: Chairman, Mahindra Group

47

DNV GL ©

Future initiatives

Aspects to improve sustainability:

48

health and

safety of

workers (49%)

energy use (42%)

waste generation (39%)

use of hazardous substances (36%)

% PAST % FUTURE

43.9%

17.8%

13.8%

34.3%

12.2%

22.3%

27.1%

10.8%

8.3%

2.1%

42.0%

2.7%

39.7%

8.5%

13.4%

36.6%

36.9%

56.4%

44.4%

59.5%

26.6%

20.3%

39.4%

15.3%

24.8%

28.4%

12.1%

9.5%

3.0%

41.9%

2.4%

39.3%

7.6%

10.0%

31.9%

32.1%

49.3%

35.5%

0% 20% 40% 60% 80% 100%

Assessment to understand the sustainability risks in your supply chain

Undertake a life cycle assessment to quantify product related impacts

Consumption of non-renewable or scarce resources

Increase awareness of good environmental or health and safety practice through ed. prog.

Climate change impacts

A fair price is paid throughout the supply chain

Water use

Investments in local communities

Creation of jobs in disadvantaged communities or promotion of equal opport.

Trade in endangered species

Energy use

Animal welfare

Waste generation

Donations to charities related to sustainability impacts

Conflict minerals

Implementation of a code of conduct

Avoidance of corrupt business practice

Health and safety of workers

Use of hazardous substances

Sustainability risk

assessment (60%)

DNV GL ©

49

Summing up -Corporate Responsibility – A new reality

The new reality:

Changing stakeholder expectations

Increased scrutiny

New regulatory requirements

Globalised production & markets

Focus on Supply Chain

DNV GL ©

Question & answers

Anything to ask

©2016 DNV GL - Confidential

DNV GL ©

SAFER, SMARTER, GREENER

www.dnvgl.com

Q&ATHANK YOU

51

[email protected]

+ 91 9871593401