NEPAL SANCTUARY TREKS

Sustainability Policy Handbook

2018

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Table of Contents 1. Introduction .......................................................................................................................................................... 1

1.1 Mission Statement ............................................................................................................................................... 1

2. Core Values ........................................................................................................................................................... 2

2.1 Environment ........................................................................................................................................................ 2

2.2 Quality Services and Client’s satisfaction ............................................................................................................ 2

2.3 Labor Standard and Human Rights ...................................................................................................................... 2

2.4 Well-designed bespoke itinerary ......................................................................................................................... 2

3. Sustainability Management and Legal Compliance ................................................................................................... 2

3.1. Sustainability Coordinator .................................................................................................................................. 2

3.2 Sustainability Coordinator Tasks.......................................................................................................................... 3

3.3 Essential Duties and Responsibilities ................................................................................................................... 3

3.4 Interaction ........................................................................................................................................................... 4

3.5 Knowledge, Skills and Abilities ............................................................................................................................. 4

3.6 Access to the Policy ............................................................................................................................................. 4

3.7 Sustainability Action Planning ............................................................................................................................. 4

3.8 Monitoring ........................................................................................................................................................... 5

4. Sustainable Internal Operation .................................................................................................................................. 5

4.1 Procurement and Paper ....................................................................................................................................... 5

4.2 Certified tea and coffee ....................................................................................................................................... 5

4.3 Cleaning materials and Sustainable purchasing ...................................................................................................... 6

4.3 Catering................................................................................................................................................................ 6

4.4 Paper (promotional materials) ............................................................................................................................ 6

4.5 Energy .................................................................................................................................................................. 6

4.6 Water ................................................................................................................................................................... 7

4.7 Waste ................................................................................................................................................................... 7

4.8 Reducing Pollution ............................................................................................................................................... 8

4.9 Mobility and Transportation ................................................................................................................................ 8

4.10 Giveaways .............................................................................................................................................................. 9

5. Sustainability and Public Relations ........................................................................................................................ 9

5.1 Sustainability questions ....................................................................................................................................... 9

6. Sustainability Practices .............................................................................................................................................. 9

6. 1 Accommodations .............................................................................................................................................. 10

6.2. Excursions and activities ................................................................................................................................... 10

6.3. Tour leaders, local representatives and guides ................................................................................................ 11

6.4. Destination ....................................................................................................................................................... 12

6.5. Customer communication and protection ....................................................................................................... 12

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6.6 Sustainable HR Policy ......................................................................................................................................... 15

6.7 Code of Conduct for Transportation Providers. ................................................................................................. 16

6.8 Acknowledgement ................................................................................................................................................. 16

APPENDICES ................................................................................................................................................................. 18

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1. Introduction

As a growing and responsible trekking company, we recognize that the environment, communities and cultures within which we operate are vital to the success of our business. As a responsible company cores values and underlines our commitment to sustainable development and to making a positive impact on society. We have developed this policy for ourselves, business partners, clients, employees and trekking staffs.

Nepal Sanctuary Treks understands key role and influence in the sustainability development of

tourism. We aim to follow, implement and promote good sustainability practices to maximize

positive impacts and minimize negative impacts on tourism of our operations and to influence

our clients and partners to do the same. PREAMBLE

1.1 Mission Statement

To maintain the level of quality and safety delivered to our clients

Our aim is to support a sustainable society and sustainable business.

Reduce all negative impacts on the natural and social environment.

Support business partners (accommodation providers, excursion provider) towards more sustainability through circulating best sustainability practices and encourage adopting sustainability practices.

Create sustainability awareness among our guests, office and trekking staffs

To grow Nepal Sanctuary Treks to be the responsible trekking company socially, economically, environmentally and culturally.

To commit to our sustainability policy and action plan

To fulfill and comply national legislation, regulation and codes of practice.

To reduce the impact of our internal operation and trekking operation activities.

Ensure transparency in regards to sustainability policy

This Sustainability Policy classified core values and areas of sustainable practices throughout our business operations.

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2. Core Values

2.1 Environment Our company will take into consideration in adopting sustainable practices to prevent from potential hazards on environment from internal and trekking operation.

2.2 Quality Services and Client’s satisfaction Our company will take an account to deliver excellence trekking products and services along with prioritizing on client’s safety and maintain hygienic standard. Our company takes consideration to client’s satisfaction, systematically measured and the comments and feedback are taken into account for service and product improvements.

2.3 Labor Standard and Human Rights Our company support human rights and comply national labor standards. We motivate our business partner to respect human rights as well. We have developed Human Resource Policy that details on our company personnel policy.

2.4 Well-designed bespoke itinerary

Our company will carefully plan, attention to detail and design trek itinerary considering client’s safety, comfort, and pleasure. We will co-create itinerary based on style, taste and physical fitness guided and consulted by travel expert.

3. Sustainability Management and Legal Compliance

3.1. Sustainability Coordinator The Sustainability Coordinator works collaboratively with management team and Travelife to develop, coordinate, and promote effective sustainability initiatives to reduce the harmful impact on the environment. The company has appointed a Sustainability Coordinator, who work collaborate with management team, Travelife to develop, coordinate, implement the policy and the action plan. Responsibilities include educating and communicating about sustainability and coordinating in activities related to sustainability, performing research about sustainability, reporting and communicating as well as updating with management on the progress of the implemented policies and action.

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Name: Pramila Shrestha Job title: Sustainability Coordinator Contact: pramila@nepalsanctuarytreks.com

3.2 Sustainability Coordinator Tasks

Manage the implementation of sustainability plans and report the performance to Managing Director

Propose plans for reducing waste of resources and assess the feasibility of implementation. Measure and track the resource and energy use of a company

3.3 Essential Duties and Responsibilities

To perform this job successfully, Sustainability Coordinator must be able to perform each essential duty satisfactorily.

The following duties and responsibilities are those considered to be essential, but do not represent all job functions that may be required to be performed by this position. Other comparable duties and responsibilities may be assigned as needed.

Keeps track of all sustainable initiatives to foster collaboration amongst groups. Monitor action plan and increase input and support from colleagues for its

implementation; Input the information in Travelife reporting system and coordinate in certification system Communicates the sustainability efforts to the staffs through meeting and reminder

stickers and public via websites. Maintains informational resources on sustainability. Research and contact the social enterprise or company who are working on waste

management and energy efficiency Conduct green meeting with staffs including office employees, guide and cooks via

presentation and quiz. Develop best practices and get the guidelines from Travelife and communicate with

Managing Director Prepare policy for client, accommodation provider, excursion provider, guide, cook and

internal sustainability policy and initiatives as per Travelife guidelines Develop written, digital, and visual employee resources for sustainability activities and

education Provide administrative support to Green Team: schedule meetings, coordinate notes and

follow-ups, etc. Serve as active member of the Operations Services & Innovation team Coordinate and cooperate with Managing Director on positive impact and Sustainability

matters within the company.

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3.4 Interaction This position will interact closely with Managing Director, General Manager, Travelife Manager.

3.5 Knowledge, Skills and Abilities

A degree in a relevant field Strong commitment to environmental sustainability Diligent and responsible Knowledge in promoting sustainability (environmentally, economically, or socially) Flexibility in schedule Extremely organized with outstanding attention to detail; Creative self-starter; Work always with spirit of flexibility, enthusiasm, teamwork, fun, and cooperation; Possess and maintain the desire to create impact through creativity, innovation,

persistence, and feedback; Demonstrated ability to receive and integrate learning from direct feedback and

instructions, work independently, and collaborate as part of a team; Maintain a high degree of confidentiality over all matters in the course of company

operations and employee information; Good working knowledge and advanced skills is Excel, PowerPoint, Word and Internet

Search

3.6 Access to the Policy The company sustainability policy is accessible to all employees, business partners as well as the general public.

• Discuss and disseminate information on sustainability to our office staffs and trekking crew through meeting and presenting them via presentation

• We have developed code of sound sustainability practices handbook for our business partners and requesting them to adopt sustainability standards

• We have recommended Travelife web address to our business partners • Our company upload policies summary in our website.

3.7 Sustainability Action Planning The company has formulated action plan with clear objective, actions, responsibilities and time frame. In each action plan, employees are assigned the task for the implementation of particular action and follow-ups regularly on progress. In addition, the company has added sustainability criteria to the SOP of employee and communicates through meeting. The company will brief and include sustainability criteria for new staffs.

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3.8 Monitoring

Regular meeting is conducted with Managing Director, General Manager and Sustainability Coordinator on sustainability updates, discusses on new ideas and action plan implementation. Company carries out monthly meeting with all office employees for updates (depending upon season) whereas for trekking guides, at least once a month (during off season) to discuss and disseminate information on sustainability, action plan, progress, duties and responsibilities. In addition, guide who return from trek are called for meeting to receive the updates of treks and client’s service and handed the clients feedback form to management team to evaluate our company service and performance. Any main updates and decisions made during the meeting are noted down via minutes of meeting and make the further planning.

4. Sustainable Internal Operation

We commit to practice environmental protection and enhance community relations by ensuring the enforcement of following practices

4.1 Procurement and Paper

We use melamine plates, ceramic and stainless cup for office

In each email below the signature, we have “Please consider the environment before printing this e-mail” note to aware receiver.

We order Lokhta paper made letter head, envelope, flyer , client folder and name card which is eco-friendly

Use electronic mail to send documents, trip dossier and other information.

Centralized on “ Think before you print policy”, where we encourage our staffs to print only if necessary and check page setup before printing

Purchase “Trident” brand eco-friendly and chlorine free A4 Size paper

Reuse the waste paper i.e. for printing and making use of the notes etc.

Collect scrap paper in box

Computers set to print double sided and old contracts and documents that have been printed on one side are reuse to print personal documents on the remaining blank side.

Encourage staff to use ink efficient printing settings that help to reduce the consumption.

Documents are saved in Google drive for backup

Send invoices and quotes via email as PDF files and use reuse the paper

4.2 Certified tea and coffee

Our office serves organic tea and coffee to our staffs

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4.3 Cleaning materials and Sustainable purchasing

Purchase Citronella handmade natural eco-friendly cleaning powder from “Earth Spices” for multi-purpose cleaning i.e. scrubbing and cleaning floor, utensils, bathroom and furniture. The company employs women from rural and poor communities.

All the furniture are locally sourced, we use Nepal made “Yeti Carpet” and rug is local handmade carpet.

We purchase biodegradable hand wash soap placed at wash room.

4.3 Catering

Kitchen staff check and fill the food estimation form and purchase in monthly basis Encourage staff to buy food items from local wholesale shops rather than departmental

store to reduce packaging. Encourage staff to take cloth bag for shopping We provide lunch to office staffs and there is kitchen with dining room Food menu vary on daily basis and food is prepared hygienically Purchase freshly baked bakery from local bakery shop called “European bakery” Menu is prepared in monthly basis and paste in a dining hall to avoid overestimation

and left over.

4.4 Paper (promotional materials)

We only print the limited brochure use for travel fair such as PATA and the leftover

brochure are used for other fair trade.

We send our brochure via email to our clients. In addition, we have set the school trek e-

brochure in our website so it is easily accessible to our client to download.

Alternatively, we use online promotional tools such as Face book, you tube, Google Plus

to promote our trekking packages and upload the articles on our website blog linking with

social media.

4.5 Energy

The main source of energy comes from hydropower

We use solar power to power office lighting and office equipment and it is also use for

back up purpose during load shedding.

We have installed energy efficient CFL bulb at office rooms, passage, corridor, restrooms,

and kitchen.

Our office strictly follows “Switch off “policy where the reminder sticker is pasted at

office notice board and rooms.

We have installed solar panel as renewable resources for following purpose: Computer,

photocopy, printer, Office lights, restroom and kitchen lights, corridor and balcony

Water solar panel is use instead of hot water boiler

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Wherever possible, we use equipment labeled with “Energy Star”

Inform staffs not to leave electrical equipment running; such as lights, fans or mobile

charger

Inform and aware staff either to turn off the photocopy machine or click energy saving

mode after use.

Disable screen savers set to ‘sleep mode’ when a computer is inactive; Activate energy

saving mode on printers

Ensure computers are shut down after work.

Turn down the brightness setting on monitor

We do not use air conditioner and heater. Office rooms are properly ventilated and fresh air comes in during summer while during winter we encourage staff to wear warm clothes and warm slipper is provided to everyone.

4.6 Water

We have installed low flush toilet that have option of half and full flush

Encourage and educate employees to use dual flush system

Educate kitchen staff to clean utensils once its pile up rather than washing one by one

Faucet, flush hose pipe are checked regularly and repair immediately if found any leakages.

Inform and educate employee not to let water dripping from faucet We have deep well at office that is use for every purpose such as cleaning, flushing

toilets, washing utensils except drinking water The office supplies common drinking water in 20L bottles for office staff and clients. We have pasted reminder sticker inside the toilet to make the user aware on efficient use

of water.

Place cloth towel to wipe hand in toilets instead of paper roll

Waste water • Water from restrooms goes into a septic tank. • Comply with national legislation of wastewater treatment and Waste water is disposed

through the government sewage system

4.7 Waste

Our company send non-biodegradable garbage to Kathmandu municipality “ Nepsemyak Sewa Private Limited”

Segregate the bins for wet, paper and glass in the kitchen Biodegradable waste is kept inside the pit of office garden to make organic compost We have partnered with a local private recycling company Doko Recyclers. They collect

paper, glass, plastic and e-waste, Wherever possible we minimize the use of plastics. Each staff have their own water bottles for refill

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We refill the printer toner We use limited products that run from batteries We use reusable box for lunch packaging

4.8 Reducing Pollution

We do not use generator instead we have installed solar panel for lighting that can be used for load-shedding

We segregate the bins for different types of waste in kitchen area and place the box for recycle paper in the office rooms.

We go digitalized and use paper less as possible.

The company installed double flush system that helps to save the water consumption

The office compound is surrounded by trees of fruits and flowers

We do not use harmful insecticides and pesticides in garden and office

Wherever possible, we clean furniture and floor with clear water and use detergent the minimum.

Storage, handling and disposal of chemicals is properly managed and stored in separate

cabinet. Our office is well ventilated and decorated with plants Sustainability stickers and reminder sticker is posted in our office.

We use organic compost manure for our office garden

Organic vegetables and fruits are grown in our office garden which is use for our staff

lunch

4.9 Mobility and Transportation

We follow the legal emission standards of Nepal. Our company cars are checked every six months and green sticker on the car window display last date of checking.

Company vehicles engines are cleaned by Carbon engine cleaning machine, the European Technology which is introduced first time in Nepal by Durga Engineering and Auto Works for reducing the carbon emission.

We have developed sustainable best practices for our drivers

Send car for servicing to workshop to check the parts time by time.

We encourage office and trekking staff to use bicycle or public transport

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We offer face mask and hygiene kits to employees who commute work via foot or bicycle

and allow bicycle commuters time to shower or freshen-up.

4.10 Giveaways

We provided tent to earthquake stricken people and staff during 2015 earthquake

We provide Deffel bag to every clients

We offer Pashmina, handmade products to clients as a token of gratitude and gift

5. Sustainability and Public Relations Our company aims to properly communicate its sustainable practices and achievements to partners, suppliers, clients and the general public.

5.1 Sustainability questions The company enables and facilitates sustainability associated queries from customers and other stakeholders.

• The contact details of our Sustainability Coordinator are clearly communicated on our website.

• We include questions on sustainability in our Client Feedback Form.

6. Sustainability Practices Our company has formulated specific policy guidelines to incorporate sustainable practices. These policies fall under the scope of this general Sustainability Policy and are available as separate documents.

Sustainable Accommodation Policy

Sustainable Excursion Policy

Sustainable Practices and contract for Guide and Cooks

Sustainable HR policy

Code of best practices for client

Health and Safety Policy

Customer Communication and Privacy Policy

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6. 1 Accommodations

We try to achieve a tourism supply chain that is fully sustainable. We commit to this by;

Selecting accommodations that comply with sustainability and quality standards with a

water, waste, energy management, sustainable supply chain, safety and child protection

policy.

Motivating and encouraging accommodation provider to adopt sound sustainable

practices and become certified by recommending them to join Travelife.

Wherever feasible, we prefer and select accommodations that are locally owned and

managed;

Having accommodations including city hotels and teahouse lodge sign a sustainability

contract and clearly mention standard sustainability clauses i.e. child labour, waste

management

Distribute best sustainability practices policy to accommodation providers

To ensure whether accommodation provider follow child labour policy and sexual

exploitation and mention this clause in contract

Contracting with accommodations provider that integrate and reflect elements of local

art, architecture, or cultural heritage and follow the rules of local communities

Mention in contract about termination condition with accommodation in case of clear

evidence that contracted accommodations activities put the risk and cause negative

impact on environmental diversity.

Joint (international) initiatives can be taken to promote sustainability in accommodations

and will join such initiatives when possible.

For sustainable communication, we have designed Eco-poster and distributed to every

teahouse lodge to place at visible areas for visitors.

6.2. Excursions and activities

As a responsible trekking company, we are more conscious on activates we organize that takes place in sensitive areas. We have created policy for excursion provider to create more sustainable

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excursion that help to balance and disperse local economic benefits to local communities, support water and wildlife conservation and protect and boost cultural heritage of the destination we trek.

We commit to this by;

Advising and briefing clients on code of conduct on environment, culture and social and

do and don’ts

Communicating and disseminate sustainability practices via code of conduct and

sustainability contracts.

Not offering any excursions that create negative impact biodiversity, culture and society.

Not offering any excursions in which wildlife are use for entertainment and captive

Use skilled and experienced guides to guide clients in sensitive cultural sites, heritage

sites, or ecologically sensitive destinations

Promoting, encouraging and advise our clients on excursions and activities which directly

involve and support local communities by purchasing services or goods, traditional crafts

and local (food) production methods, or visiting social projects;

Promoting and advising our guests on excursions and activities which support local

environment and biodiversity such as visiting protected areas or environmental

protection projects;

6.3. Tour leaders, local representatives and guides

We commit to this by;

Ensuring that guides and tour leader have a written sustainable employment contract,

including labour conditions and a job description, and sustainability policy fully

understand the terms and conditions;

Wherever possible, use local guide, porters, and cooks and provide internal training,

refresher training and training conducted by TAAN, KEEP.

Ensuring that our business partners act in accordance with international, national, and

local laws and regulations,

Paying at least a living wage that is equal to or above the legal minimum or applicable

industry standard to guides, porters and other local staff contracted by us

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Ensuring that our tour guides, hosts, and other employees under contract are qualified

and trained.

Ensuring that tour leader, porters are update sustainability policy and act accordingly as

per contract.

Having our trekking leaders, local representatives and guides inform and pre-brief clients

on relevant sustainability matters in the destination (e.g. protection of flora, fauna, and

cultural heritage, resource use), social norms and values (e.g. tips, dressing code and

photography) and human rights (e.g. sexual exploitation);

Training trek leader, cooks and staff on the avoidance of sexual exploitation of children

and child abuse.

6.4. Destination

We aim to maximize positive impacts and minimize negative impacts at destination to ensure the

sustainable development of the places that we operate in.

We commit to this by:

Organize the trekking holidays in unexplored, remote, rural parts of Nepal.

Our company is a member of Great Himalayan Trails and PATA so as to promote the

destination that is unexplored so as to bring employment and regeneration to these

areas.

Furthermore, our itinerary is based on trekking (usually require to walk) rather than using

transportation.

Comply the rules and regulation of sensitive destination.

Hire environmental porter in camping trek to collect waste generated which will be

brought back to city and send to treated facility.

6.5. Customer communication and protection

Customer’s privacy, safety and information are our core value and we prioritize on utmost safety

of our clients in terms of health and secure data privacy. We guarantee apparent and regular

communication and high protection to our clients.

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Prior to booking, we commit to this by:

We make available a company guideline for client consultation, which is followed by

consultation by trek specialist via email or Skype and consult regarding requirement for

trekking i.e. physical fitness, medical condition, insurance etc.

Develop customer privacy policy on data privacy, social media, photography and video

graph policy in accordance to GDPR.

Follow with relevant standards and codes of conduct in marketing and advertising

messages. Marketing and advertising is done via social media and articles where we post

actual data and images. So we do not promise more than is delivered

Make product and price information clear, complete and accurate, with regard to the

company and its products and services. All relevant information for trekking packages are

included in trip dossier

We upload trek and tour packages information (Trip dossier) in our website with

necessary information such as trek facts, detailed itinerary, highlights, trekking essentials,

grade, mode of trip and many more.

Clearly inform (potential) direct customers, about sustainability commitments and

actions via website, trip dossier and pre-briefing by guide.

Travel expert and Sales/Reservation Manager informed clients about sustainable

alternatives concerning accommodations, excursions, and package holidays.

After booking and during holidays, we commit to this by:

Send trek itinerary to our client that detail about destination and place of interest, local

culture, and cultural heritage with trip highlights of each day. We have also highlighted

on cultural and natural resource of each trek in our websites.

Ensure in each trek our guide pre-brief on destination, cultural heritage history,

significance, local culture, ethnic communities and destination specialty and key

sustainability aspects

Inform customers about do and don’ts to avoid cultural shock. During holidays, we ensure

guide will do briefing on cultural code of conduct. Further, advise our client to go on our

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website blog and cultural code of conduct section for further information about Nepal

Do's and Don’ts.

Suggest client to cover by travel, medical, health and other types of insurance

beforehand. Inform customers about risks and precautions related to health and safety

matters in the destination such as Altitude Sickness.

Keep a contact person and a telephone number permanently available for emergency

situations;

Train trekking staffs and keep guidelines available, on how to deal with emergency

situations;

Provide clients with guidelines and/or codes of conduct for sensitive excursions and

activities encourage them not to leave trace but leave positive footprint.

Aware and provide information to clients not to involve and encourage other in activities

such as commercial, sexual or any other form of exploitation and harassment, particularly

of children and adolescents by briefing during the trek and we have published this points

in our website on "responsible travel" section and included in code of conduct for Clients

We recommend client to purchase local products and advise to purchase in local shops.

Make client aware and inform them about relevant legislation related to the purchasing, sales, import and export of historic or religious artifacts and products made from endangered species

Where ever feasible, motivate clients to use local restaurants and shops

Encourage and motivate clients to contribute local communities in various forms. I.e. volunteering activities and starting from something as simple as dropping off stationery to schools, donate in charitable organization.

Trekking leader is handed with everyday client briefing notes, safety and hygiene procedure, emergency evacuation procedure documents during camping and lodge trek.

Guide are provided briefing handbook for lodge and camping trek and explain it to our clients daily on cultural code of conduct, trekking route, health and hygiene, precaution, environmental and social consideration.

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After holidays, we commit to this by:

Measure and evaluate client feedback form and complaints and take into consideration

for improvement of product and service via feedback form, Trip advisor, website.

We have developed client’s complain procedure.

We have included sustainability in feedback questionnaire form as an integral part of the

research into client satisfaction;

Have clear procedures in case of complaints from clients where clients can write down

the comments in each topic mentioned in feedback questionnaire form.

All the customer files are destroyed after the trek for customer privacy

6.6 Sustainable HR Policy Nepal Sanctuary Treks identifies its human resources as key strength and asset of the company. We committed to be accountable for creating appropriate polices and standards based on requirement of the company.

To grant employees the freedom of employment and contract termination who do not

wish to continue by submitting resignation letter to Managing Director stating clearly the

date on which they wish their resignation to become effective. For this the staff must

inform a month notice in advance

To provide employees at least a living wage equal to or above the legal or above the legal

wages. Wages for guide, porters are provided in accordance to TAAN policy.

Grant the benefits such as Dasain bonus, provident fund, travel allowance

To provide medical insurance to guide and porter according to the national law;

To grant employees public (statutory) holidays; vacation, maternity leave, sick leave

according to National law.

Support flexible working times as per circumstances

To have health and safety policy for employees which compiles to national legal

standards;

Create safe working environment at office i.e. proper ventilation, fire extinguisher

installation, access to first aid kit.

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To obey national concerning minimum age for recruitment to Employment and not bias

in terms of gender, remuneration, caste, religion/ beliefs

Recruit staffs based on qualification, experiences and age

Provide periodic guidance and training for employees on roles, rights and responsibilities regarding Safety first aid training, leadership development in collaboration with TAAN and KEEP. Educate office staffs, guide, and cooks on sustainability via PowerPoint presentation.

Provide liberty to decide whether they would like to join a trade union or not.

To comply with a collective labor condition negotiation structure as per TAAN for guide,

porter and cooks

To prohibit discriminations, regard to recruitment, conditions of employment, access to

training and senior positions, or promotion in terms of gender, race, age, disability,

ethnicity, religion/beliefs or sexual orientation;

To ensure all employees have an equal chance and access to resources and opportunities for personal development through regular training, education.

Employee satisfaction survey form is distributed among staffs annually and suggestions are taken into account. This survey is done annually.

6.7 Code of Conduct for Transportation Providers.

Nepal Sanctuary Treks has formulated code of conduct agreement for Transportation providers

to ensure sustainable driving implementation. It encompasses the information like Driver’s

eligibility, vehicle maintenance, sustainable driving, garage/ parking vehicles, and Accident,

Safety code of conduct.

6.8 Acknowledgement

This is acknowledgement of management team commitment to the developed policy and its content and communicate clearly with current staff members and suppliers for implementation. They understand this policy is not projected to encompass every situation which may arise during the employment, but it is only a general guide to the goals, policies, practices, benefits, and expectations of Nepal Sanctuary Treks compliance to its principles.

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Tulsi Gyawali, Managing Director

Prashant Rana, General Manager

Pramila Shrestha, Business Development/

Sustainability Coordinator

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APPENDICES

Sustainable Transport for Commute

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Cleaning Materials Energy Efficient Bulb Organic Green Tea

Biodegradable handmade soap for rest room

Solar Panel

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Eco-Poster distributed by trekking

leader at every teahouses

Set up Fire Extinguisher at Office for safety

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Safety, Customer privacy policy, trek briefing and sustainability Training August 13-14

2018

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In-House Health and Safety Training 2018

High Altitude Sickness Training February 2018

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Corporate Social Responsibility

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Waste Segregation Workshop by Doko Recycler

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Garbage Collection along the trail by Trekking Crew

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Nepalese handmade eco-friendly paper (Stationary)