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SUSTAINABILITY REPORT 2019
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Chairman’s Message 3 Organisational Profile 4 Teckwah’s Sustainability Story 6 Ethics and Integrity 9 Governance and Statement of the Board 10 Stakeholder Engagement 11 Reporting Practice 12 Logistics 13 Sustainable Logistics Solutions 13 Waste Management 14 Sustainable Supply Chain 15 Environmental and Socioeconomic Compliance 15 Packaging Printing 16 Innovation and Excellence 16 Sustainable Packaging Printing Solutions 16 Sustainable Materials 17 Waste Management 17 Sustainable Supply Chain 18 Environmental and Socioeconomic Compliance 19 Energy and Emissions Management 20 Our People, Our Assets 22
Employee Health and Safety 22
Employee Diversity 23
Employee Benefits 24
Employee Development 24
Our Community 25
SGX Five Primary Components Index 27
GRI Standards Content Index 28
3
Welcome to the Sustainability Report of
Teckwah Industrial Corporation Ltd (“the
Group” or “Teckwah”). We are proud to
share with you our sustainability efforts
and performance from 1 January 2019 to
31 December 2019 (“FY2019” or “the
reporting period”).
Teckwah is committed towards
improving our sustainability
performance and productivity. We have
been investing in production equipment
and hardware, integration and upgrade
of software systems and upskilling of
workforce. We endeavour to achieve
the implementation of sustainable and
leading-edge technologies to produce
quality packaging and printed products
in a responsible manner. Our logistics
solutions serve to help our clients
achieve their sustainability goals and
increase their operational productivity.
At Teckwah, we are committed to
sustainable business practices and aim
to maximise the positive impact of our
businesses on society while minimising
its effect on the environment. We will
continue our efforts in carrying out
our Packaging Printing and Logistics
operations in an environmentally
sustainable manner. We constantly
review our environmental policies and
performance to ensure that
our environmental risks are
effectively mitigated.
On behalf of the Board, I would like to
express my gratitude to our clients,
business partners and shareholders
for their unwavering support. We look
forward to your continual support as
we strive to develop a more sustainable
environment for all.
Dear Stakeholders,
Chairman’s Message
Thomas Chua Kee SengChairman and Managing Director
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Organisation Profile
Teckwah began as a humble producer of plain packaging boxes back in 1968 in Singapore. We have since evolved
to become a trusted brand to business owners who seek to visually communicate their products through packaging.
Teckwah listed on Stock Exchange of Singapore Dealing and Automated Quotation System (“SESDAQ”) on 24
March 1994 and the Mainboard of the Singapore Stock Exchange on 5 May 2003.
Our full suite of supply chain solutions include Packaging Printing, Logistics and Lifestyle solutions. Our expertise
stem from packaging printing stage to delivery and after care support allowing us to customise, localise or globalise
our offerings to suit customer needs regardless of their industry.
Logistics
Our Logistics business segment caters to the needs of global brands that require demand chain logistics and
specialist aftermarket services across Asia Pacific. Coupled with established knowledge and local way of operating,
we assist brands to navigate the cultural, regulatory and customs complexities.
Our demand chain logistics solutions take a methodical approach to handle logistical complexities of the
customer. Be it enabling a reliable final mile experience or configuring variable racking options to address storage
requirements, our demand chain solutions provide the assurance end customers want and a peace of mind brand
owners need.
In addition, our aftermarket logistics solutions serve to help brands extend their post-sales commitment to their
customers and the environment. Strengthened by collaborative technology and a growing network, Teckwah
achieves both commercial and sustainable outcomes.
Logistics
DemandChain
Logistics
AftermarketLogistics
Inventory& Material
Management
GlobalFulfillment
eCommerceLogistics
Last MileDelivery
ReturnsManagement
Remarketing RefurbishmentRecycling
Management
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Packaging Printing Our Packaging Printing business segment offers
dynamic management of customers’ packaging printing
needs, including a diverse range of printing and
packaging solutions, turnkey kitting and co-packing
solutions, as well as digital packaging solutions.
Lifestyle
Following the diversification of our operations, we have
enhanced our competencies and service offerings by the
acquisition of a majority stake in Profoto Digital Services Pte
Ltd (“Profoto®”). Our new Lifestyle Business Segment offers
an invigorating way of extending our value chain capabilities
into new markets. Its “one-stop solution” complements and
completes the consumer experience, elevating retail and event
space via services which include designing, large format printing,
fabrication, installation and other digital technologies. As this is a new acquisition, the Group has decided to
report the sustainability performance of this segment in the next financial year.
Teckwah has successfully built strong relationships with global brands in sectors such as biomedical, electronics,
technology, F&B and lifestyle. Anticipating the dynamic transformation of the market, we will continue to readily
offer innovative and integrated solutions that deliver uniquely tailored experiences to target markets across
Asia Pacific.
PackagingPrinting
Printing &Packaging
TurnkeyKitting &
Co-packing
DigitalSolutions
Geographic Presence The Group has an established global network across Asia Pacific, North America and Europe. The Group has
a total of 52 Teckwah sites and 58 Alliance sites spanning market segments and geographic locations where
products and services are offered. Singapore serves as the business and operational headquarters of the Group.
Teckwah’s global network is charted in the table below:
The Group recognises the importance of establishing resilient relationships with business partners and local
authorities, as well as to keep abreast of prevailing changes in statutory and regulatory requirements in the
countries we operate in.
6
Teckwah’s Sustainability Story
As a responsible corporate citizen, Teckwah is
committed to operating in an environmentally,
socially and economically responsible
manner for the long-term sustainability of the
environment, our community and businesses
at large.
This report, in conjunction with the Corporate
Governance Report, provides details to the
Group’s material Environmental, Social and
Governance (“ESG”) topics in its
sustainability journey.
In the volatile and uncertain landscape of 2019,
clarity remains the vision of Teckwah – the
need to endure through our ongoing journey of
transformation to poise ourselves for Industry
4.0. We will continue to diversify our businesses
and seek external opportunities to evolve
amidst revolution of internal operations,
using innovative practices to deliver
sustainable solutions.
In line with our vision, we endeavour to achieve
a sustainable value chain with a comprehensive
climate change risk assessment framework
and climate change risk management process.
A sustainable value chain ensures that our
products are produced in a responsible manner
and without trade-offs in performance, quality
or value.
Sustainable Value Chain
We are acutely aware of the importance of
value chain collaboration to achieve excellence
in sustainability, and we have integrated
sustainability into our business strategies.
By applying high sustainability standards
throughout our operations and supply chain,
we are committed to increase awareness about
sustainability among our global suppliers
and customers.
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Sustainability Targets
Teckwah endeavours to achieve its sustainability targets by continuing to adopt a prudent and effective
approach towards making investment decisions. By integrating climate risk analysis and management in our value
chain cycle, we aim to enhance the sustainability and inclusiveness of our businesses beyond industrial standards.
Climate Change Solutions in Our Value Chain
In addition, we target to develop more meaningful partnerships with charitable organisations and various
institutions to improve the welfare of the community. We aim to bring more diversity in terms of gender, race and
age groups to build a capable and diverse workforce.
Below is a summary table of the Group’s sustainability targets and performance during the reporting period.
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9
Ethicsand Integrity
Whistle-blowing Policy
The Company has a whistle-blowing policy in
place which encourages employees and vendors
to report malpractices and misconduct in the
workplace. The Company will protect employees
who have acted in good faith, from victimisation
and harassment by their colleagues. The
Company will treat all information received
confidentially and protect the identity and
interest of all whistle-blowers. There was no
reported incident in FY2019.
Anti-corruption
Conducting business and activities with integrity
has always been the basis of all our relationship
with employees, business partners and
government authorities and agencies. To meet
this objective, Teckwah has implemented the
following measures in the anti-corruption policy:
- Teckwah will not engage in corrupt
business practices;
- Teckwah will implement measures
to prevent bribery and corruption by any
director, employee or other authorised party
representing Teckwah;
- Teckwah and its employees will observe and
comply with the laws of countries where it
conducts its business; and
- All Teckwah employees are to concurrently
observe the Code of Business Ethics
This policy is applicable to all employees of the
holding company, subsidiaries and associate
companies of the Teckwah Group.
It is also applicable to subsidiaries and associate
companies located in and outside of Singapore.
The Top and Senior Management and the
Board of Directors will jointly administer the
compliance to this Anti-Bribery and
Corruption Policy.
There were zero reported incidents of
corruption in FY2019.
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Governance and Statement
of the Board
The Board has considered sustainability issues
as part of the strategic formulation of the
Group. We established the Sustainability Task
Force comprising of the department heads of
Packaging Printing, Logistics, Finance, Safety
and Human Resource to oversee the efforts of
work teams from different business units. The
Sustainability Task Force is headed by Finance
Director, Mr Goh Yin Shian.
The Sustainability Task Force reviews
the Group’s sustainability objectives,
challenges, targets and progress to align
with strategic direction of the Group,
and supervises the work teams in
implementing and tracking sustainability
data and progress.
The Board incorporates sustainability
issues into the strategic formulation of
the Group. The Board with the assistance
of the Sustainability Task Force determines
the material Environmental, Social and
Economic factors, and ensures that the
factors identified are well-managed
and monitored.
The Group adopts a prudent approach in
strategic decision and day-to-day operation
by implementing a comprehensive risk
management framework.
Please refer to the Corporate Governance
Report in our 2019 Annual Report for more
information on corporate governance practices
and risk management structure.
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Stakeholder Engagement
We value input from all of our stakeholder groups and use a variety of channels to engage with them
as well as receive their feedback. We identify stakeholders as groups that have an impact, or have the
potential to be impacted by our business, as well as those external organisations that have expertise in
aspects that we consider material. The feedback we receive from our stakeholders helps us to determine
our material topics and identify our focus areas.
12
Reporting Practice
This sustainability report is produced in
accordance to the GRI standards “Core” option
covering our Group’s performance from 1
January 2019 to 31 December 2019.
The GRI standards represent the global
best practices for reporting on economic,
environmental and social topics.
The report also incorporates the primary
components of report content as set out by
the SGX’s “Comply or Explain” requirements on
sustainability reporting under Listing Rule 711B.
The Sustainability Task Force has assessed that
external assurance is not required as the Group
wishes to strengthen the sustainability reporting
framework for this year.
This report supplements the Group’s FY2019
Annual Report and is available online at:
https://www.teckwah.com.sg. Detailed section
reference with GRI Standards is found at GRI
Index Page.
Teckwah’s material topics are identified based
on their impacts on our internal and external
stakeholders, as outlined in the Stakeholders
Engagement section.
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Logistics
At Teckwah, we provide demand chain logistics
and specialist aftermarket services to clients
across Asia Pacific. Notably, we strive to always
design our specialist aftermarket solutions
with our clients’ sustainable goals in mind,
ensuring the responsible management of their
aftermarket value chain – from service parts to
reverse logistics.
Sustainable Logistics SolutionsGRI 203-2, 301-3, 302-5
We are committed to bring the sustainable
goals of our clients to life. Through effective
logistics solutions, we help our clients achieve
product safety and environmental protection
through material reuse, reduction, recycling,
waste disposal and management of hazardous
materials.
1. Demand Chain Logistics
We leverage on our ground connectivity and
localised expertise to ensure satisfactory
aftermarket customer support for our clients’
products. Our solutions guarantee an effective
and efficient use of resources for our clients.
Inventory & Material Management
We provide integrated logistics capabilities
within a secured, controlled environment, and
we have trained personnel to handle custom
stuffing requirements and storage solutions
catered to clients’ desired warehousing and
inventory needs. Our software and system
improve the inventory control and management
of our clients by maximising their warehouse
storage capacity and optimising resource usage,
thus effectively minimising the waste of space
and energy in their warehouse.
Through strategic inventory and storage
management, we endeavour to reduce
holding costs and add value to our clients by
securing the management of their assets at all
touchpoints under certified and licensed storage
premises. By assuring reliable outsourced
inventory management services, we allow
our clients to focus their resources on
developing the efficiency and productivity of
their core operations.
E-commerce Logistics
Our e-commerce logistics service allows
seamless connection with our backend order
management system to enable our clients a
fuss-free and efficient fulfilment of their global
customer orders.
We have a dedicated Information Technology
(“IT”) team that designs and delivers practical
and effective solutions to our customers. We
also adopt a one-stop shipping cockpit to
execute and monitor the timeliness of our
clients’ deliveries. With our expertise and
use of advanced technology in our shipment
management, we effectively eliminate
complexity in product shipment for our clients,
ensuring full visibility of their orders and
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shipments, real-time, on-the-go, and carrier-
neutral across Asia Pacific. This allows clients to
be notified of real-time shipping issues so that
they can rectify the situation in a timely manner.
We also integrate our clients’ system with ours
to further simplify their order fulfilment process
and increase their productivity.
Global Fulfilment
We are able to deliver our clients’ products to
market anytime, anywhere. We are committed
to achieve a sustainable delivery system
through various fuel conservation initiatives and
efficient routes. As Singapore is the inventory
storage location for clients with international
plants, we plan and optimise their distribution
management to efficiently fulfil their operating
requirements and minimise the delivery time.
We have also implemented effective measures
to protect our clients’ products from wear
and tear and prolong the product life, thus
minimising material and resource wastage for
our clients. Furthermore, we offer sustainable
solutions to reduce energy consumption in
shipping for our clients.
Last Mile Delivery
Using real-time data analytics, we bring our
clients’ products to their customers faster and
better with our Delivery Management system.
By integrating our system with the established
and reputable delivery companies, our system
configurations enable life tracking of our
clients’ product deliveries, thus improving
the productivity and quality of our clients’
operations. We monitor our product delivery
performance and endeavour to always
deliver our clients’ products within their
required timeframe.
2. Aftermarket Logistics
Teckwah extends the product life cycle of
our clients’ used products by managing their
product returns, refurbishment and recycling,
and we create renewed value and purpose
for these products through remarketing,
repairing and replacing of parts to extend their
product lifespan.
From Asset Recovery solutions to our repair
and refurbishment expertise, we recondition,
renew and restore used equipment in adherence
to brand owner standards and sustainable
practices. In order to monitor troubleshooting
effectiveness and repair quality, we trace 100%
of our repaired products for repeat repairs
within a short term. We constantly seek to
improve our repair process to ensure that
repaired products remain in good condition
after repair. We are innovating sustainable
alternatives to reduce energy wastage in battery
testing during product repair.
In addition, our recycling methods are in strict
compliance with local regulations and we
dispose non-reusable and non-recyclable parts
in a sustainable manner. We also aim to increase
the marketability of recycled and reused
products. We provide clients with solutions
that meet equipment “reuse” objectives while
protecting the brand equity and creating
renewed value and purpose for the reused
products.
In FY2019, we achieved a 0% error rate for all
refurbished products and we target to maintain
0% error rate in FY2020.
Waste ManagementGRI 306-2
The main source of hazardous waste in Logistics
operations is scrap batteries which amounted
to 210 tonnes at Teckwah Logistics Pte Ltd in
FY2019. We reused 100% of the scrap batteries,
thus effectively implementing sustainable
hazardous waste management measures and
mitigating the risk of toxic leaks that can arise
from improper disposal of scrap batteries.
The main types of non-hazardous waste
generated from our Logistics operations are
carton boxes and wooden pallet, and our waste
management is outsourced to licensed recyclers
for proper disposal. In FY2019, total amount of
non-hazardous waste generated at Teckwah
Logistics Pte Ltd was 34.9 tonnes, and 44.5%
was reused.
15
Sustainable Supply ChainGRI 308-1, 308-2, 414-1, 414-2
Suppliers will be required to strictly comply with
environmental and social laws and regulations.
We have a dedicated resource planning
team to manage material procurement for
our clients to avoid overstocking and reduce
their stock obsolesce through our material
planning optimisation. This effectively minimises
inventory waste and develops the sustainability
of our clients’ supply chain.
In addition, we screened our suppliers using
environmental criteria, where they were
subject to due diligence processes for
environmental impacts.
There were no recorded incidents of any
significant environmental, social or labour
concerns related to our suppliers in FY2019.
Environmental and Socioeconomic ComplianceGRI 307-1, 419-1
The Group operates in strict compliance
with environmental and socioeconomic
laws and regulations in all countries that we
operate. In FY2019, there were zero incidents
of non-compliance with environmental and
socioeconomic laws and regulations in our
Logistics operations.
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PackagingPrinting
At Teckwah, we are committed to being a responsible corporate citizen by ensuring safe, efficient and
environmentally friendly packaging and printing processes. Besides ensuring the sustainability of our own
operations, we also dedicate ourselves to deliver a diverse range of printing and packaging solutions that
meet the sustainability goals of our clients.
As an organisation that is committed to sustained growth and value creation, we adopt responsible
practices towards our people, supply chain, the business community and the environment.
Innovation and ExcellenceGRI 203-2
As part of our commitment to technological advancement, we are redesigning our
packaging and printing processes and upgrading our technology.
One area that we are focusing on is the digitalisation of our business, to ready us for “Industry 4.0” where
seamless integration of computing, networking and other processes are set to revolutionise and transform
manufacturing and other industries. Towards this end, we have embarked on a Digital Transformation &
Innovation™ (“DTI™”) Programme which will enable us to undertake a transformative business model by
leveraging digital technologies. Ultimately, we will embark on identified digital-enabled initiatives which
are in line with our strategic focused areas and will transform us into a SMART organisation.
In FY2018, we invested in an Automatic Carton Packing Machine which automates the packaging,
palletisation and sealing processes, thereby reducing packaging costs, improving operational efficiency
and accuracy. In addition, we converted traditional offset printing with digital printing for short-run
printing which reduces printing waste and costs and improves production efficiency.
Sustainable Packaging Printing SolutionsGRI 302-5, 416-1, 416-2
We provide effective and sustainable packaging solutions to our clients, such as optimising the packaging
design and materials to maximise the paper usage in product packaging and thereby reduce paper
wastage. In addition, our product packaging is produced in strict compliance with clients’ product safety
requirements and we take extra caution in ensuring that packaging materials are free of allergens and
toxins for our pharmaceutical and F&B clients, as packaging is critical to their product safety.
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We procure FSC™ materials where applicable based
on customer requirements. In FY2019, 24.4% of
materials procured at Teckwah Value Chain Singapore
were FSC™ materials, amounting to 542 MT of FSC™
materials, which is a significant increase from 9.6%
FSC™ raw materials procured in FY2018.
We endeavour to encourage the use of sustainable
raw materials and responsible sourcing of paper in the
future where possible.
Waste ManagementGRI 306-2
In compliance with stringent standards, we have a
strict waste management process which minimises the
impact of waste material generated by our operations.
Teckwah stays committed to ensuring that waste is
properly disposed in accordance to local regulations.
In Singapore, the waste is weighed by our authorised
waste collectors before being sent to incineration
plants for energy recovery. Waste disposal in China,
Malaysia and Indonesia are, likewise, conducted by
authorised, external waste collectors and sent to landfill
in accordance to their regulations.
The types of waste generated from our Packaging
Printing operations are paper, stretch wrap, ink,
chemical waste, plastic, waste glue and wooden pallets.
The proper disposal of paper, ink, chemical waste and
pallet waste are managed through a licensed recycler.
We are equipped with an auto waste paper compactor
to manage the paper waste.
In addition, as an affirmation of our
environmentally-safe packaging and printing
practices, several of our companies dealing
in pulp and paper products comply with the
standards of the Forest Stewardship Council™
Chain of Custody (“FSC™ CoC”).
The Forest Stewardship Council™ (“FSC™”) is
an international non-profit organization which
sets the international standards for responsible
forest management worldwide. With the
FSC™ certification of our companies, we can
guarantee that our trees and wood products are
processed in accordance to stringent standards,
and no illegal or unsustainable logging has taken
place in the making of our products.
In FY2019, there were zero incidents of non-
compliance concerning the health and safety
impacts of our packaging printing products
and services.
Sustainable MaterialsGRI 301-2
Teckwah is committed to selecting sustainable
and eco-friendly raw materials in our packaging
and printing processes.
To reduce dependency on crude oil or paper,
Teckwah increasingly relies on renewable raw
materials such as sugar derivatives, bioethanol
derivatives, and natural oils. Moreover, recycled
raw materials are used wherever possible, and
many production plants implement their own
or externally operated recycling loop systems.
Mineral substances such as calcium carbonate,
sand, and cement make up the remaining
raw materials.
In respect of all the materials used, compliance
with the relevant statutory registration
requirements e.g. Registration, Evaluation,
Authorisation and Restriction of Chemicals
(“REACH”) or Toxic Substances Control Act
(“TSCA”) is monitored and ensured by a
network of global and local specialists as well as
external consultants.
We encourage the use of sustainable raw
materials and responsible sourcing of paper
where possible. We purchase paper from sustainable
sources, mainly recycled materials and FSC™ materials.
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We saw a significant decrease in hazardous
waste generated at Teckwah Value Chain Pte
Ltd from 1,328 tonnes in FY2018 to 283 tonnes
in FY2019. In addition, 93.6% of the hazardous
waste generated was sent for recovery
(including energy recovery), effectively
reducing the amount of waste generated and
optimising the values created from waste.
We attribute the reduction in waste production
to the processless plate production initiative
implemented in FY2018 at Teckwah Value Chain
Pte Ltd as part of our continual efforts to further
reduce hazardous waste production.
In FY2019, we recycled 100% of non-hazardous
waste generated at P.T. Teckwah Paper
Products Indonesia, Teckwah PharmaPack
Solutions Sdn Bhd and Wuxi Teckwah Printing
& Packaging Co., Ltd, and recycled 95% of non
hazardous waste generated at Teckwah Value
Chain Pte Ltd and PPH Teckwah Value Chain
Sdn Bhd. This is testimonial of our efforts to
reduce waste generated, and we will continue to
improve our waste management results.
Sustainable Supply ChainGRI 308-1, 308-2, 414-1, 414-2
Teckwah’s supply chain is highly distributed
and diverse, with suppliers ranging from global
multinationals to local small businesses. We
work with government and non-governmental
organisations, as well as with suppliers to
develop and integrate sustainability best
practices into our supply chain. Current
practices and initiatives are established and
implemented at Teckwah to minimise the
environmental impact and maximise supply
chain efficiencies. We strive to ensure that
suppliers throughout the supply chain meet the
practices and standards expected by the Group.
Suppliers and subcontractors are required to
declare and acknowledge their responsibilities in
ensuring compliance to local regulations.
Above and beyond, we comply with the ISO
14001 Environmental Management Standards
and assess our suppliers and subcontractors
based on their environmental and social
obligations. We strictly procure materials from
suppliers that source in an environmentally
sustainable manner.
In FY2019, paper and stretch wrap consumption
continued to decrease, as a result of reduction
in printing, labelling and wrapping requests from
clients as well as the streamlining of operational
processes to reduce paper usage.
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In FY2019, 15% of new suppliers were screened
using environmental and social criteria, as
compared to 9% in FY2018. In addition, there
were no recorded incidents of any significant
environmental, social, or labour concerns related
to our suppliers in FY2019.
Environmental and Socioeconomic ComplianceGRI 307-1, 419-1
The Group operates in strict compliance
with environmental and socioeconomic
laws and regulations in all countries that we
operate. In FY2019, there were zero incidents
of non-compliance with environmental and
socioeconomic laws and regulations in our
Packaging Printing operations.
20
Energy and Emissions ManagementGRI 302-1, 302-3, 302-4, 305-2, 305-4, 305-5
The Group strongly encourages energy-saving
practices among employees to effectively
reduce our carbon footprint. We have
implemented numerous initiatives in line with
our environmental policy to reduce energy
consumption and increase energy efficiency in
our daily operations.
Teckwah Industrial Corporation Ltd (Head Office)
We maintained our energy performance at the
Head Office in FY2019, and we will continue to
improve our energy conservation efforts in
the future.
Logistics
We maintained our energy performance at the
Logistics warehouses in FY2019. Notably, our
energy intensity at Teckwah Logistics Pte Ltd
decreased from 19 kWh/m2 of gross floor area
in FY2018 to 17 kWh/m2 in FY2019 despite an
increase in energy consumption. The increase in
energy consumption was due to the expansion
of the warehouse. There was also a decrease in
energy consumption and intensity at Shanghai
Jointac International Logistics Co., Ltd. This is
testimonial of our efforts in energy conservation
and dedication to increase energy efficiency at
our Logistics warehouses.
21
Similarly, our CO2 emissions and intensity maintained in FY2019. We endeavour to continuously improve our
efforts in the reduction of carbon footprint at our Logistics warehouses by increasing the warehouse energy
efficiency, such as optimising the temperature and lighting control systems to minimise energy wastage.
Packaging Printing
We maintained our energy performance at the Packaging Printing facilities in FY2019. Notably, our energy
intensity at Wuxi Teckwah Printing & Packaging Co., Ltd decreased from 1,673 kWh/tonne of production
in FY2018 to 1,592 kWh/tonne of production in FY2019 despite an increase in energy consumption. This is
testimonial of our efforts in energy conservation and dedication to increase energy efficiency.
Similarly, our CO2 emissions and intensity maintained in FY2019. We endeavour to continuously improve our
efforts in the reduction of carbon footprint at our Packaging Printing facilities. We have installed motion sensor
lights at common areas to reduce energy wastage, and we will increase the energy efficiency of our operations
where feasible.
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Our PeopleOur Assets
Our employees are our greatest assets and
are key resources to the long-term viability of
our business. We greatly value diversity in our
workforce and ensure that our employees’ well-
being and development are well taken care of.
Employee Health and SafetyGRI 403-1, 403-2
Safety is of utmost importance in Teckwah and
we spare no effort to ensure that all safety risks
are being mitigated to the largest extent.
Our commitment to employee health, safety
and well-being is embedded in our culture and
shapes the design of our products, processes,
and supply chain. We take a holistic approach,
offering a wide variety of guides, training,
processes, programmes, and benefits to
promote employee health, safety and wellness.
We have implemented a comprehensive Safety
and Health Management System (“SHMS”)
Policy to ensure that we achieve strict
regulatory compliance and protection of our
employees against injury and ill-health.
In addition, the Environmental, Safety and
Health (“ESH”) Committee was established
to ensure the safety, health and security well-
being of employees. ESH members actively
promote environmental, occupational health
and safety awareness, and provide information
and guidance on the establishment of SHMS at
Teckwah. The Committee serves to minimise
employees’ exposure to occupational health and
safety risks.
We have attained the certification for
Occupational Health and Safety Assessment
Series (“OHSAS”) 18001 for Occupational
Health & Safety Management, and we were
in strict compliance with the Workplace
Safety and Health (“WSH”) Regulations and
recommendations in FY2019.
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In FY2019, the average injury rate was 1.47
across all countries and gender, maintaining
from 1.5 in FY2018. The main reason behind the
decrease in the average injury rate across all
countries is the continuous emphasis on the
importance of safety and regular safety training
sessions conducted. Other significant changes
that resulted in this decrease are installation of
sensors or protection bars on the machines and
placement of additional safety signs.
In FY2019, we have seen zero incidents of
occupational disease and fatality. There was no
incident of non-compliance with occupational
health and safety regulations.
Employee DiversityGRI 401-1, 405-1, 405-2
We advocate fair employment and endeavour
to achieve a balanced and diversified workforce.
In FY2019, our total staff strength stood at 1,522
employees, with a new hire rate of 25.7% and
turnover rate of 28.7 %.
Staff attending Chemical Waste Management Training
24
Employee BenefitsGRI 401-2, 401-3
All employees and workers of Teckwah
are treated fairly and entitled to a range of
employee benefits which include paternal leave,
medical and dental benefits, as well as workmen
injury compensation insurance.
Wellness initiatives for staff
Management dialogue sessions, social functions
and health and wellness initiatives are an
integral part of staff welfare. The quarterly
“Staff Appreciation Day”, monthly games, health
programmes and medical checks, as well as
the institutionalised staff medical and welfare
benefits were some of the core employee care
initiatives of the Group.
Employee DevelopmentGRI 404-1, 404-2,404-3
To ensure that our staff are equipped with the
necessary skillsets and knowledge to perform
and excel in their roles, Teckwah invests in an
array of training programmes for our people,
which include technical, industrial and on-the-
job training.
Training, upgrading and enrichment
programmes are integral for the continued
development of staff. Staff were given the
opportunity to attend in-house as well as
external programmes. Some of the training
programmes conducted include “SIMTech’s
WSQ Implement Manufacturing Data Mining
Techniques and OEE (“Overall Equipment
Effectiveness”) Training Programs”, “3-
day People Leadership Program”, “G7®
Expert Training” and high performing team
development programmes such as “Team
Synergies and Development Program”.
In FY2019, we achieved a total of 14,010 training
hours for our employees.
25
In FY2019, Teckwah organised various community engagement and outreach programmes to exercise
our environmental and social responsibilities. We arranged a beach clean-up at East Coast Park over
five weekends as part of our
environment conservation and
recycling efforts. It further served
as an educational programme for
our staff to learn about recycling
and reusing and to instil in them a
sense of appreciation for cleaners,
gardeners and parks personnel who
keep Singapore clean and green.
In addition, we supported the
training and mentoring of future
industry talents through organised
visits and internship programmes
in partnership with ITE College
East. We also hosted overseas
students and groups, facilitating
learning sessions and on-site tours
of our headquarters. Among them
were Executive Master of Business
Administrative students from China
Europe International Business
School and participants from a
Penang-based non-profit training
and consultancy organisation.
China Europe International Business School students visit at Teckwah’s Headquarters
Our CommunityGRI 413-1
26
During the year, we gave time and resources
to several charitable organisations. Staff
volunteered at Ren Ci’s Vegetarian Food Fiesta
organised by Ren Ci Community Hospital, of
which the proceeds went towards supporting
the aged care services for the elderly across
all Ren Ci’s healthcare facilities. Our Indonesia
subsidiary also organised community outreach
programmes such as home visits and donations
to a local old folks’ home and orphanage.
We encouraged our staff to actively participate
in community engagement activities and will
continue to promote the spirit of giving back in
the Group.
Ren Ci Vegetarian Food Fiesta at Ren Ci Community Hospital
27
S/N
1
2
3
4
5
Primary Component
Material Topics
Policies,
Practices and Performance
Board Statement
Targets
Framework
Section Reference
• Logistics, Packaging Printing, Energy and
Emissions Management, Our People, Our
Assets, Our Community
• Stakeholder Engagement
• Chairman’s Message
• Teckwah’s Sustainability Story
• Logistics, Packaging Printing, Energy and
Emissions Management, Our People, Our
Assets, Our Community
Governance and Statement of the Board
Teckwah’s Sustainability Story
Reporting Practice
SGX Five Primary Components Index
28
102-1
102-2
102-3
102-4
102-5
102-6
102-7
102-8
102-9
102-10
102-11
102-12
102-13
102-14
102-15
102-16
102-17
102-18
102-40
102-42
102-43
102-44
102-46
201-1
203-2
205-1
205-2
205-3
301-2
301-3
302-1
302-3
302-4
Name of the organisation
Activities, brands, products, and services
Location of headquarters
Location of operations
Ownership and legal form
Markets served
Scale of the organisation
Information on employees and other workers
Supply chain
Significant changes to the organisation and its supply chain
Precautionary principle or approach
External initiatives
Membership of associations
Statement from senior decision-maker
Key impacts, risks, and opportunities
Values, principles, standards, and norms of behaviour
Mechanisms for advice and concerns about ethics
Governance structure
List of stakeholder groups
Identifying and selecting stakeholders
Approach to stakeholder engagement
Key topics and concerns raised
Defining report content and topic boundaries
Direct economic value generated and distributed
Significant indirect economic impacts
Operations assessed for risks related to corruption
Communication and training about anti-corruption policies and procedures
Confirmed incidents of corruption and actions taken
Recycled input materials used
Reclaimed products and their packaging materials
Energy consumption within the organisation
Energy intensity
Reduction of energy consumption
Organisation Profile
Organisation Profile
Organisation Profile
Organisation Profile
Organisation Profile
Organisation Profile
Organisation Profile
Employee Diversity
Sustainable Supply Chain
Organisation Profile
Governance and Statement of Board
Organisation Profile
Organisation Profile
Chairman’s Message
Chairman’s Message, Teckwah’s Sustainability Story
Ethics and Integrity
Ethics and Integrity
Governance and Statement of the Board
Stakeholder Engagement
Stakeholder Engagement
Stakeholder Engagement
Stakeholder Engagement
Reporting Practice
Annual Report 2019
Innovation and Excellence, Sustainable Logistics Solutions
Anti-corruption
Anti-corruption
Anti-corruption
Sustainable Materials
Sustainable Logistics Solutions
Energy and Emissions Management
Energy and Emissions Management
Energy and Emissions Management
GRI Standards Disclosure Content Section Reference
GRI Standards Content Index
29
GRI Standards Disclosure Content Section Reference
302-5
305-2
305-4
305-5
306-2
307-1
308-1
308-2
401-1
401-2
401-3
403-1
403-2
404-1
404-2
404-3
405-1
405-2
413-1
414-1
414-2
416-1
416-2
419-1
Reductions in energy requirements of products and services
Energy indirect (Scope 2) GHG emissions
Emissions intensity
Reduction of GHG emissions
Waste by type and disposal method
Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations
Percentage of new suppliers that were screened using environmental criteria
Negative environmental impacts in the supply chain and actions taken
New employee hires and employee turnover
Benefits provided to full time employees that are not provided to temporary or part-time employees
Parental leave
Formal joint management-worker health and safety committee
Types of injury and rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities
Average hours of training per year per employee
Programs for upgrading employee skills and transition assistance programs
Regular performance and career development Review
Diversity of governance bodies and employees
Ratio of the basic salary and remuneration of women to men
Operations with local community engagement, impact assessments, and development programs
New suppliers screened
Negative social impacts in the supply chain and actions taken
Assessment of the health and safety impacts of product and service categories
Incidents of non-compliance concerning the health and safety impacts of products and services
Non-compliance with laws and regulations in the social and economic area
Sustainable Logistics SolutionsSustainable Packaging Printing Solutions
Energy and Emissions Management
Energy and Emissions Management
Energy and Emissions Management
Waste Management
Environmental and Socioeconomic Compliance
Sustainable Supply Chain
Sustainable Supply Chain
Employee Diversity
Employee Benefits
Employee Benefits
Employee Health and Safety
Employee Health and Safety
Employee Development
Employee Development
Employee Development
Employee Diversity
Employee Diversity
Our Community
Sustainable Supply Chain
Sustainable Supply Chain
Sustainable Packaging Printing Solutions
Sustainable Packaging Printing Solutions
Environmental and Socioeconomic Compliance
TECKWAH INDUSTRIAL CORPORATION LTD(Company Registration Number: 197201105E)
51 Tai Seng Avenue #05-01
Pixel Red Singapore 533941
T : 65 6872 8181
F : 65 6872 8199
W : www.teckwah.com.sg