Sustainable IT Outsourcing With Cygnet Infotech

8/3/2019 Sustainable IT Outsourcing With Cygnet Infotech

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A CASE FOR

SUSTAINABLE IT OUTSOURCING

A COMPILATION BY

CYGNET INFOTECH PVT LTD

AHMEDABAD, INDIA

This material has been exclusively prepared for marketing and promoting Cygnet Infotechs professional IT services. It has been prepared on

the basis of web research and internal company information. Care has been taken not to misrepresent any facts or exaggerate any claims.

However, we encourage you to verify any information based on which you want to take your decisions.


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CONTENTS

1. OUTSOURCING TO INDIA2. PROS AND CONS OF IT OUTSOURCING3. FIVE MYTHS OF IT OUTSOURCING4. BENEFITS OF OFFSHORE SOFTWARE DEVELOPMENT5. BENEFITS OF OFFSHORE SOFTWARE TESTING6. BENEFITS OF OUTSOURCING IT SUPPORT7. ADVANTAGES OF IT OUTSOURCING FOR ISV8. HOW TO EVALUATE AN IT OUTSOURCING VENDOR9. CHOOSING A MID-SIZED IT OUTSOURCING VENDOR10. AHMEDABAD A RELIABLE IT OUTSOURCING DESTINATION11. INTRODUCING CYGNET INFOTECH12. THE CYGNET ADVANTAGE13. CONTACT US


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1. OUTSOURCING TO INDIA

Global clients look for the most viable and effective

IT outsourcing company in terms of cost, qualityand ease of implementation. Several countries offer

cost effective and technically advanced IT

outsourcing services to global clients. It becomes

necessary for the global client to ensure that it

selects the best country to carry out offshoring

because of the fierce competition amongst the

nations like India, China, Philippines and Ireland.

Extremely strong educational systemIt all boils down to the presence of skilled workforce and subject matter experts in the country

where IT Outsourcing is provided. India definitely

has an upper hand because of the strong

educational system that prevails in the country.

Every year, thousands of IT professionals and

business executives graduate from world-

recognized institutes. Not only their technical

knowledge is commendable, but also their

command over English takes them one step higher

than professional from China, Philippines etc., whenIT Outsourcing is concerned.

Robust Infrastructure & ExperienceIndia is considered to be a more matured state

when it comes to handling IT Outsourcing because

of its experience in this area. The fact that carrying

out successful IT Outsourcing comes from years of

experience and needs a strong foundation in terms

of infrastructure and political stability cannot be

ignored. As compared to countries like China and

Ireland, India enjoys the benefit of being the nation

with years of IT Outsourcing experience, and thus

house to a stronger infrastructure and more

number of IT Outsourcing experts.

Better human rights protectionAs compared to countries such as Philippines and

China, Indians enjoy a much-secured Government.

The human rights of Indians are not violated as

often as citizens of other countries. This promotes a

healthy living environment and a safer haven for

Indians to live in, thus making it a better option

with respect to IT Outsourcing.

Tremendous growth opportunity

India sees an extremely positive growth chart whenit comes to Information Technology, in general. The

country invests almost 10% of its funds in setting

up IT parks in metropolitan cities in order to

promote IT Outsourcing activities. This ensures

well-connected roads, 24-hour uninterrupted

power supply and international airports in most

cities. Most Indian IT companies have well-

established, comfortable and fully equipped

development centers to carry out their IT

Outsourcing activities.

Excellent work cultureIndians by nature are loyal and hardworking people

who give the best of their abilities when it comes to

their professional lives. Thus the quality of output is

increased, and so is the added value that is

provided to the clients, in general. Innovation and

out of the box thinking enables Indians to deliver

technologically sound solutions that not only

promotes business but also opens a gateway toconduct cost-effective means of conducting

business and consequently achieve more end-user

satisfaction.


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2. PROS AND CONS OF IT OUTSOURCING

IT Outsourcing is no more an exclusive technical

term used by IT giants; it has become the mostfrequently spoken concept in the field of software

development even by emerging small scale

companies. IT Outsourcing is considered to be just

about offshoring some non-core and IT services to

developing nations. However it is not so, there is

much more to IT Outsourcing than the basic

offshoring activity.

On asking about the most important pro of IT

Outsourcing to the CEO of a leading bank in

America, he said, When offshoring of services are

opted for, we do not have to worry about

maintaining a conducive infrastructure or recruiting

specially skilled labor force to carry out the IT

activities. We, instead, concentrate on the business

needs. On asking him about the con that affects

the concept of IT Outsourcing the most, he

referred to the lack of job opportunities for the

natives. In an effort to minimize the cost involved

in carrying out the IT operations, we often tend to

neglect the employment needs of the educated

citizens of our own country.

From the perspective of service providers, IT

Outsourcing is seen as the most revenue making

option. IT Consultant at leading Software Company

in Mumbai told, IT Outsourcing is where we can

make the most money. As service providers, we

offer affordable and high quality labor without

compromising the needs of end users. However,

by providing IT Outsourcing services, he confirmedthe several challenges that lay in this type of service

providing A heavy competition compels the

service providers to come up with more cost-effective IT Outsourcing solutions, which in turn

leads to depreciation in the quality of the output.

Cheap and high quality never go hand-in hand.

In a discussion with IT Outsourcing expert of a well-

established software firm in New Delhi, the threats

in carrying out this kind of business became

evident. When recession hit, we were the first ones

to be chucked out both from American and

European Countries. This is proof enough of the

insecurity that we face in carrying out IT

Outsourcing. She continued, IT Outsourcing may

give us good economic progression, however the

instability needs to be looked out for. Such

occasion stress the importance of having a strong

hold in the domestic areas.

From the perspective of employees of

organizations that provide IT Outsourcing services,

it is seen as a good opportunity to grow and

enhance the domain level knowledge. ATechnology Lead of one such software

establishment said, When we work for abroad

clients, we get to interact with them on a day-to-

day basis. Onsite opportunities are available which

increases the exposure thus adding value to our

skillset, and of course enables us to make some

quick money too, he added with a smile.

In essence, when IT Outsourcing is concerned, it is

a win-win situation for the clients and the serviceproviders. However economic stability plays a vital

role in the success of IT Outsourcing as a whole.


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4. BENEFITS OF OFFSHORE SOFTWARE DEVELOPMENTWith people turning to computers to manage

everything from a stores inventory to personal

bank details, the concept of software development

has taken very strong roots all over the world. Asfar as companies in the developed nations are

concerned, offshore software development is

preferred to carry out the IT activities over the in-

house development system. Several advantages in

terms of cost, time and quality drive the global

clients towards offshoring the software

development activities.

Essentially, the company can benefit in the

following areas:

Technical Expertise The presence of numeroussoftware companies that get into offshore software

development provides the clients with a wide

horizon to choose from. Specialization in specific

skillset and ability to excel in one area enables

delivery of perfectly engineered applications when

offshore software development is selected.

Cost Cutting Recruiting specialized skillset fromthe natives could turn out to be a costly affair forthe company involved. The investment in one in-

house employee is the same as an investment in

ten offshore software development employees, in

most cases.

Time Savings With offshore softwaredevelopment to the rescue, the core companies

need not spend time on hiring and training in-

house employees for every technical need. Instead,

the time saved by opting for offshore softwaredevelopment can be used to enhance and enrich

the business ideas.

Quick Output - When a global client opts foroffshore software development, conceptualization

of an idea is quicker because of the skilled labor

and round the clock input. This enables the client to

release the product quicker into the market and

make a stronger impact as compared to its

competitors.

Innovative Ideas Since offshore softwaredevelopment utilizes only highly skilled

professionals, the client can benefit from their

innovation and bright technological solutions in

terms of Information Technology. An overall

betterment of technical approach is guaranteed

with offshore software development.

Extended Support Most offshore softwaredevelopment companies offer an extended support

for around six months to one year after the

completion of project. This enables effective

maintenance and quick bug fixing of the

application thus enhancing the overall efficiency.

Streamlined processes The fact that mostoffshore software development companies have

well-defined processes and high-quality procedures

for project management to see tasks to completion

enable a focused strategy to be implemented thusadding substantial value to the overall business

needs.

Miscellaneous areas Because of the skilled laborinvolved in Offshore Software development, it also

facilitates leverage in other areas such as Research

and Development, implementation of refined

methodologies and localization of solutions to

attract regional markets.

Thus, an overall value add to the technical aspect

of business is achieved when the IT activities are

offshored. However, commitment and sincerity on

both ends is a must for a successful long-term

relationship to last.


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5. BENEFITS OF OFFSHORE SOFTWARE TESTINGIn the field of Information Technology, Quality

Assurance forms the most important aspect of any

technically sound software. However to ensure

delivery of a bug-free application it takes a lot ofeffort, time and labor. In order to gain maximum

advantage in these areas, and to ensure a high-

quality product, several global business mammoths

prefer offshore software testing to in-house

software testing.

The multifold benefits of offshoring the Quality

Assurance activities are as follows:

Round the clock testing Most software companiesthat offer offshore software testing have required

facilities to run round the clock testing activities

such as a stable test environment, sample test data

and experienced testers as well as test analysts.

Such long hours of testing and defect reporting

aids in quick fixing of the bugs, leading to a quick

release of the product into the market

Pre-defined methodologies Being experts in thefield of offshore software testing, most software

companies have pre-defined testing models anddefect tracking mechanisms. This guarantees 100%

test coverage and ultimately an error-free product.

Duplicate test environment When offshoresoftware testing is opted for, there is a duplicate

test environment available that can be used to run

sample tests, examine test data and test any new

releases. It is also possible to experience how the

live environment would function using the offshore

software testing environment. Also, creation of testdata and maintenance of the same is done by the

offshore software testing team ensuring that the

developers do not have to be concerned about

them.

Agile Testing This form of testing accommodatesfrequently changing business needs and so the

number of releases is more, consequently the

number of times the test set needs to be run isincreased. In this case, offshore software testing

makes the whole testing activity much cheaper and

more robust.

Expert advice Since experts in the field of offshoresoftware testing handle the testing activities, they

can come up with effective and alternative means

of performing the Quality Assurance activities that

save costs and ensure an error-free product such

as automation testing. Such a specialized andfocused attention provides customers more

leverage in terms of technical concepts, innovative

ideas and cost-cutting mechanisms when offshore

software testing is chosen.

Cost and Time Savings - The most obviousadvantage is with respect to cost and time saving

achieved. By opting for offshore software testing,

the cost of carrying out the QA activities is

considerably reduced. Also, the customer does not

need to worry about hiring and training in-house

testers when offshore software testing is

considered.

Complete Test Coverage Most companiesoffering to perform offshore software testing will

provide functional and non-functional testing such

as stress testing, performance testing and

regression testing as a whole package. This ensures

full test coverage from all aspects.

Apart from these, once offshore software testing is

chosen, the business analysts and employees of the

company can concentrate on the core business

activities.


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6. BENEFITS OF OUTSOURCING IT SUPPORT

IT Support projects, more often than not, need

technical experts to be available for 24x7 supportactivities. Another demand with respect to IT

Support project is the need of extremely capable

and reliable technical engineers who can provide

quick resolutions or workarounds to live issues. For

such reasons and more, major IT giants and

worldwide business clients consider IT Support

Outsourcing.

Some of the most common benefits that IT Support

Outsourcing brings to a client is as below:

Subject Matter Experts - IT Support projectsdemand the involvement of technical and highly

proficient professionals in the specific area of IT,

which is facilitated by IT Support Outsourcing

vendor. It is impossible for a client to hire technical

experts in all the fields and thus offshoring such

services is the best option. The ability of IT

Outsourcing vendors to provide quick resolutions

means increased system uptime and subsequently

increased customer satisfaction and retention.

Assured quality - Service level agreementscombined with the skilled labor force guarantees

operation efficiency for a client when IT Support

Outsourcing is chosen. The included financial

penalty of downtime assures uninterrupted and

high-quality services from the vendor providing IT

Support activities. The end-user support provided is

improvised and services are delivered with accuracy

in lesser time in IT Support Outsourcing.

Enhance business needs - Without theresponsibility of providing support to the ongoing

projects, the business executives can concentrate

on core business needs and ways to revamp them

to provide higher customer gratification. Thus, with

IT Support Outsourcing to the rescue, clients canimprovise upon core competencies and internal

business structure.

Better control over operating costs - When ITSupport Outsourcing is opted for, the contract

between the client and the service provider usually

lasts for a year or more. This provides a better

control over the costs of running a project and

enables the business to predict the expenditure of

managing a project over a long duration.

Cost Saving and Time Saving - The responsibility ofmaintaining skilled labor force and the requisite

infrastructure to carry out the IT activities lie with

the IT Support Outsourcing vendor. Subsequently,

the client does not need to invest time or money in

hiring highly skilled employees or in setting up a

robust infrastructure.

Globalization and Local market - Clients looking tosecure local markets for their products can easilyuse the assistance of an IT Support Outsourcing

vendor to capture the required market areas.

Globalization is easily achieved with the aid of a

global outsourcer.

Round the clock response - With IT SupportOutsourcing, there is no fear of losing business due

to unexpected issues or network problems. Since

the network engineers and technical engineers

work round the clock to assure continuous service,

the overall benefit with respect to customer

satisfaction and prevention of any kind of severe

business damage is achieved.


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7. ADVANTAGES OF IT OUTSOURCING FOR ISVS (INDEPENDENT SOFTWARE VENDORS)The fierce competition in terms of technology,

product innovation and application development

amongst the various Independent Software

Vendors has led to the necessity of opting for ITOutsourcing as cost-effective methods of

developing products and applications. Some of the

most important advantages of IT Outsourcing for

ISVs are as below:

Advanced Technological AccessibilityIT Outsourcing gives ISVs access to several

advanced third party technologies which otherwise

would remain an alien concept to them. Through

an easy accessibility of such advanced

technologies, ISVs can explore and experiment with

several different solutions and products thus giving

them a higher visibility and leverage in the digitally

competitive market.

Lesser time to marketThe general marketing principle is - The first one to

release a product ultimately makes a greater

impact. By choosing to do IT Outsourcing, ISVsreduce the production time, thus reaching the

market earlier that their competitors who follow in-

house development. The product roadmaps need

not be maintained by ISVs, but can be given to the

IT Outsourcing company in order for them to

realize and act upon the time constraints.

Round the clock working hoursIT Outsourcing means, in most cases, twenty-four

hours zone coverage during the productdevelopment life cycle. This ensures quick

development of product, foolproof testing cycles

followed by immediate bug fixing activities. Thus

time saving is achieved from all angles. In case of

opting for IT Outsourcing for supporting a live

product or application, business loss is minimized

because of quicker resolutions and lesser

turnaround times during a malfunction of the

application.

Innovation and CredibilityThe IT Outsourcing enables the ISVs to have a

resource pool of highly skilled IT professionals who

do not only excel in delivering the expected output,

but also prove to be a trusted source for innovation

and creativity. The new bright ideas from such

professionals help the ISVs see what is beyond the

normal and explore into new territories and

concepts. Because of their qualification, experience

and expertise, the resources of IT Outsourcing

Company are credible and reliable.

Concentrate on core product needsWith IT Outsourcing available to manage the IT

activities, the ISVs employees are free to

concentrate on the ultimate business objectives

including product innovation, product

management and product marketing. This enables

them to stay ahead of their competitors and makeadvancements in the chosen product field instead

of worrying about developing the product or

testing its effectiveness.

R&D supportFor every ISV, the Research and Development

department is the most crucial one since it is where

the new ideas and concepts are experimented and

explored to understand their usability and

feasibility. IT Outsourcing provides the perfectplatform for such activities at an affordable cost

with experts overseeing results of such trials.

Thus, IT Outsourcing facilitates increased profit

margins and lesser time-to-market, giving leverage

to such ISVs in the highly competitive market today.


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8. HOW TO EVALUATE AN IT OUTSOURCING VENDOR

IT Outsourcing is perceived as the area that results

in maximum cost reduction for global clientsleading to an increase in the overall profit.

Consequently, global clients see it as a considerable

challenge to choose an appropriate IT Outsourcing

Vendor amongst the numerous companies offering

IT Outsourcing services. Several factors such as

quality of work, expertise level and reputation in the

field of IT Outsourcing govern a clients decision

with regards to considering a suitable IT

Outsourcing vendor.

In general, in order to evaluate an IT Outsourcing

vendor, the customer must consider the below:

Infrastructure If the service provider who isoffering to provide IT Outsourcing services lacks

the proper infrastructure, then it is a given that it

will not make a very good IT Outsourcing vendor.

Proper buildings, accessible office location and

comfortable working atmosphere for the

employees are mandatory attributes that the IT

Outsourcing vendor must possess.

Subject Matter Experts It is imperative to assurethat the IT Outsourcing vendor holds the workforce

with required skillset to carry out the IT activities.

Also, the presence of Subject Matter Experts in the

area where IT Outsourcing is to be done is a must.

This could mean a banking domain expert, or a

health insurance domain expert; depending upon

for which domain IT Outsourcing is being

considered.

Resources Resources such as computer systems,telephone lines and other hardware systems must

be available with the IT Outsourcing vendor. Also,

any miscellaneous systems such as switchingequipment, call routing software, automatic call

distributors etc., if necessitated by the IT

Outsourcing, must be available within the campus

of IT Outsourcing vendor.

Cost IT Outsourcing is opted for by business inorder to save cost. So, it is essential that the chosen

IT Outsourcing vendor provides high quality

services at an affordable cost.

Innovation and Inventions IT Outsourcing is not just about offshoring a bunch of IT activities; it is

also an invitation to the offshore counterpart to

come up with innovative ideas to benefit the

business. Coming up with cost-effective solutions,

being able to show creativity in the field of IT

Outsourcing and being able to provide an overall

value add to the client is very crucial. And above all,

the quality of output while providing IT

Outsourcing services must not be compromised.

The clients, more often than not, prefer to pay the

campus of IT Outsourcing vendor a visit in order to

understand if they possess all the requisites in order

to carry out the IT Outsourcing operations with

ease and expertise. In some cases, interviewing the

employees of the service provider throws some

light about their proficiency in the area of IT

Outsourcing. Going through the portfolio of the

service provider and getting to know about its

client base and their testimonies can help in theoverall evaluation of a suitable vendor to carry out

the IT Outsourcing.


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9. CHOOSING A MID-SIZED IT OUTSOURCING VENDOR: PROS AND CONSThe huge volume of service providers with

exceptional resources, rapid changes in the IT

industry, and aggressive competition contribute to

a daunting process of hunting a suitable ITOutsourcing vendor for the clients. There are

several mammoths in the IT industry that are

targets for IT Outsourcing for major global clients.

However, with several new software companies

cropping up, the inclination towards choosing a

mid-sized IT Outsourcing vendor is increasing.

Below are some of the pros and cons in this

choosing a mid-sized IT Outsourcing vendor:

Lack of Analysts reportsWhen considering IT Outsourcing, one of the most

important factors is choosing an organization with

a good reputation. The IT industry is congested

with so many hi-profile companies, that the newly

emerging IT Outsourcing vendors do not find

themselves mentioned in any report to talk of their

credibility. This necessitates the client to take extra

measures to understand the reliability of the IT

Outsourcing vendor in terms of cost, quality andcommitment to deadline.

Eager to PleaseIt is obvious that when a mid-sized IT Outsourcing

vendor is chosen, the client is presented with a

team of young professionals who are eager to

please and work harder in order to establish a

strong foundation in the IT industry. A set of fresh

eyes coming up with new and innovative ideas is a

sure shot boost to the clients productivity, and

ultimately, revenue.

Lack of experienceMost mid-sized IT Outsourcing vendor would not

have faced the day to day challenges involved inhandling a highly demanding and volatile project.

More often than not, they have a very limited client

base and so their exposure is fairly restricted.

Learnability and AdaptabilityThe lack of experience may as well work out in the

favor of clients since the IT professionals of such an

emerging software company would be open to

challenging ideas and new concepts. They would

be willing to experiment and be pretty flexible thusgiving a leverage to the clients in terms of

exploring new dimensions.

Infrastructure limitationsIt is a giver that a mid-sized IT Outsourcing vendor

would not have all the sophisticated hardware

equipment or the software technologies at hand. A

client needs to evaluate the vendors hardware and

software capabilities prior to sealing a deal with

them in order to prevent any future hassles in

terms of deliverables.

Further Cost ReductionA mid-sized IT Outsourcing vendor would be able

to provide services at a much cheaper rate than an

established vendor, because of the fact that they

are new entrants into the field and cannot afford to

be costly. However, it is imperative to ensure that

the quality of output is not compromised,whatsoever be the case.

Clients must weigh both pros and cons of selecting

a mid-sized outsourcing partner.


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10. AHMEDABAD: A RELIABLE IT OUTSOURCING DESTINATION

Most IT giants and core business mammoths are

seeking IT Outsourcing as a profitable and reliablemeans to offshore the IT activities. The most

popular IT hubs such as Chennai and Bangalore

seem to be saturated, and thus Ahmedabad is

being considered as a city that has tremendous

potential to be the next IT hub. Prior to indulging in

IT Outsourcing activities, the customers seek for the

most profitable location in terms of cost,

infrastructure and other resources. Ahmedabad

clearly stands out as one such location.

The fact that Gujarat has more than sixty-five

percent of people belonging to the age group

below 35 is a sure boon to Ahmedabad. Also,

Ahmedabad is the house to some of the best

Universities in India, stressing on the presence of

strong educational background in all the

inhabitants of the city. In addition to this, the city of

Ahmedabad has a sturdy infrastructure and its

residents have definite upper hand in terms of the

knowledge of English, as a language.

Since IT Outsourcing is where most software

companies make money and profit, the

competition is on a steady rise in this area.

Ahmedabad takes pride in being able to provide

such a healthy competitive atmosphere because of

the presence of several IT companies in the city of

Ahmedabad. So, customers are presented with a

broader scope of viable options in Ahmedabad

since the city has seen several software companies

cropping up recently which have IT Outsourcing asthe major service.

The presence of an International airport, well-

connected roads and steady electricity supply make

Ahmedabad an apt destination for IT Outsourcing.

The Government seeing the immense opportunities

in the field of IT Outsourcing has plans to construct

IT park of about 1.5mn square feet just outside the

city of Ahmedabad. This kind of government

backing is an open invitation for international IT

companies to do business with Ahmedabad

companies. The cost of living in Ahmedabad is

lower as compared to other developed cities such

as Pune, Bangalore and Delhi, thus lowering the

cost of skilled labor and resilient infrastructure for IT

activities.

Thus IT Outsourcing at Ahmedabad is seen as a

cost-effective way of carrying out IT related

business since it eliminates the cost for in-house

specialized skilled workforce and infrastructure.Advanced technological solutions, groundbreaking

analysis mechanisms and award-winning

innovations are used by the software companies in

Ahmedabad as a strong leverage to attract global

clients with respect to IT Outsourcing. So it is

justified to conclude that for organizations seeking

offshoring partners to carry out IT Outsourcing,

Ahmedabad is the best bet as of today.


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11. INTRODUCING CYGNET INFOTECHCygnet Infotech is a software services provider based out of Ahmedabad, Gujarat, India. It has been providing

outsourced software development, testing and maintenance services for more than 11 years. It has developed a

client base in over 20 countries including USA, UK, France, Ireland, Australia, Singapore, Sri Lanka, Germany,

Spain, Canada, and Mexico.

Technology Expertise


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12. THE CYGNET ADVANTAGECygnet is uniquely positioned to offer you a range of technology solutions for your business requirements. You

can count on us because of our following strengths.

We are Microsoft SpecialistsCygnet has a bias towards Microsoft technologies since they are most widely used across the world. They have

end user acceptance and are supported by one of the largest corporation in the world.

Cygnet has been a Microsoft Gold certified partner till last year when Microsoft introduced the various

competencies for its partners. We have achieved Gold competency in web development and Silver competency

in content management, data platform, mid-market solution provider, portals and collaboration, search and

software development.

We also have significant experience in application services, systems integration, migration, product engineering,

testing and validation, business process outsourcing and mobile application development.

Cygnet Microsoft Learning Solutions CenterCygnet runs a certified Microsoft training center which attracts hundreds of students and professionals each

year who wish to develop their expertise in Microsoft technologies. The Microsoft Learning Solutions Center is

an effort to backward integrate for sourcing and growing talent in-house.

This is a one of a kind set up in the whole of Gujarat state where a software development company has its ownMicrosoft Training Center. When you engage Cygnet, you have many advantages.

Cygnet can always provide the best talent in Microsoft technologies because it has Microsoft certifiedtrainers on its employee rolls

Cygnet is able to attract the best Microsoft resources to work forour clients Cygnet can ramp up resources on short notice Cygnet has direct access to exclusive Microsoft training resources


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We have invested in Good InfrastructureCygnet's offshore development centers in Ahmedabad, India are equipped with world class infrastructure and

facilities

We are committed to Quality, Reliability and Security for Project Execution and DeliveryCygnet is ISO 9001:2008 certified company: We have a defined quality policy which is embraced by employeesat all levels of the organization. A transparent SDLC (Software Development Life Cycle) guides the various

processes from estimation, planning, requirements analysis, design, coding, testing, release, deployment and

support. As a client you are always in tune with the current status of your project. We rigorously follow

international accepted coding standards and best practices for developing our solutions. As a client, you are

assured of high quality deliverables and an amicable process for making enhancements.

Cygnet is CMMi Level 3 certified: The CMMi (Capability Maturity Model Integration) level 3 assures you that weare proactively engaged in improving our processes to provide better solutions and experience to our clients.

We understand that each client has unique business needs and we tailor our execution methodology to align

with the project requirements in a mature manner.

Cygnet is ISO 27000:2005 certified: At Cygnet, we take Information security and risk management very seriously.We are focused on providing our clients with business continuity and a competitive edge by planning for and

investing in security policies and infrastructure to minimize the impact of information related threats and

vulnerabilities.


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CONTACT US

CORPORATECygnet Infotech Pvt. Ltd.

2-A, Manikyam, Opp. Samudra Annexe,

Nr. Shilp Cross Roads, Off. C. G. Road,

Navrangpura, Ahmedabad - 380009. Gujarat, India.

Tel : +91 - 79 - 3048 7400

Fax : +91 - 79 - 3048 7422

REGIONAL OFFICECygnet Infotech Pvt. Ltd.

403-404, Aditya ArcadeNr.Choice Restaurant

Swastik Cross Road

Ahmedabad - 380009, Gujarat India.

Tel : +91 - 79 - 3008 7900

Fax : +91 - 79 - 3048 7422

USACygnet Infotech LLC

Mack-Cali Centre III

140 East Ridgewood AvenueSuite 415 ST

Paramus, NJ 07652

Tel : +1 - 646 - 915 - 0021

Fax : +1 - 201 - 221 - 8516

UKCygnet Infotech Ltd.

Tel : +44 - 20 - 8099 1653

http://www.cygnet-infotech.com

[email protected]

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Sustainable IT Outsourcing With Cygnet Infotech