SwickrSwickrMobile Remote OrderingMobile Remote Ordering

Alex Odle, Joe Woo, Mazen Hassan, Rylan Alex Odle, Joe Woo, Mazen Hassan, Rylan HawkinsHawkins

OverviewOverview

Overall Problem & SolutionOverall Problem & Solution 3 Tasks3 Tasks UI ChangesUI Changes 3 Scenarios / Prototype3 Scenarios / Prototype Tools usedTools used Limitations & Tradeoffs Limitations & Tradeoffs SummarySummary

TasksTasks

Difficult: Find the closest store, Difficult: Find the closest store, make an order, create an account, make an order, create an account, and add the item to favorites.and add the item to favorites.

Easy: Make an order from the Easy: Make an order from the favorites list.favorites list.

Moderate: Make an order from the Moderate: Make an order from the favorites list and add another item favorites list and add another item to the order. to the order.

Overall Problem & Overall Problem & SolutionSolution

PROBLEM

SOLUTION

UI ChangesUI Changes

1. Added “Change” button to Order Details Page

2. Add a “Star checkbox” to Favorite Orders

UI ChangesUI Changes

3. Added an “active” orders link

4. Added 3 new buttons uponconfirming an order: continueShopping, active orders, logout

UI ChangesUI Changes

5. Removed email, and added Account or Sign up Link to provide status

6. Added a star next to the Favorite to differentiate from Featured items

ScenariosScenarios

Chris finds the closest Starbucks, orders a Chris finds the closest Starbucks, orders a Grande Vanilla Frappuccino, creates an Grande Vanilla Frappuccino, creates an account, confirms his order and adds it to his account, confirms his order and adds it to his favorites.favorites.

Chris wants to order his Grande Vanilla Chris wants to order his Grande Vanilla Frappuccino from his favorites list after he Frappuccino from his favorites list after he loved the new technology.loved the new technology.

Chris wants to order the same favorite Chris wants to order the same favorite Frappuccino, and tries to impress his Frappuccino, and tries to impress his girlfriend by ordering her a Tall Carmel girlfriend by ordering her a Tall Carmel Frappuccino too.Frappuccino too.

Difficult Task Difficult Task

1) User accesses Swickr Homepage 2) Finds the closest Starbucks 3) User is promoted to menu

Difficult TaskDifficult Task

4) User chooses to go to the Frap menu 5) Item specifications become available 6) User continues to cart

Difficult TaskDifficult Task

7) User promoted to login page 8) User needs to create an account 9) User enters billing info

Difficult TaskDifficult Task

10) User promoted is back to confirmation and favors order 11) User receives confirmation

Easy TaskEasy Task

1) Access the Favorites link from the homepage 2) Add an Item and confirm order like previous task

Moderate TaskModerate Task

1) After adding a favorite , click on order more 2) Add an Item and confirm order like previous task

Tools usedTools used

1. Dreamweaver

2. IPhone Simulator

3. Webkit

4. Safari

5. SVN

6. Expression Design

7. Adobe Fireworks

8. MAMP

Limitations and Limitations and TradeoffsTradeoffs Limited to IPhone Simulator which is only on Limited to IPhone Simulator which is only on

a MACa MAC Implemented only searching for Starbucks Implemented only searching for Starbucks

and undergoing the give tasksand undergoing the give tasks Designing an interface for being logged on Designing an interface for being logged on

and logged offand logged off No Back End No Back End Had to give up full design for basic Had to give up full design for basic

functionalitiesfunctionalities

SummarySummary

Overall Problem & SolutionOverall Problem & Solution The 3 TasksThe 3 Tasks The 6 UI ChangesThe 6 UI Changes The 3 Scenarios and PrototypesThe 3 Scenarios and Prototypes Tools usedTools used Limitations & Trade offsLimitations & Trade offs

Questions?Questions?