Swift 7

SWIFT Training Catalogue 2013– Our knowledge, your solution

SWIFT_Training_Catalogue_2013_EN_20121002_SWIFT_Training_Catalogue 02/10/2012 11:33 Page 1

1

SWIFT TrainingOur knowledge, your solution

Increase your operational performance, drive your costs down and reduce the risk of errorsby learning how to use SWIFT's products and services effectively and efficiently.

Being at the heart of SWIFT, SWIFT Training has access to the latest and comprehensiveinformation to train you on all SWIFT-related products and services. You are certain toreceive up-to-date information from the source. With nearly 30 years of experience, wedesign, develop and deliver our training programmes, and all our instructors undergo a rigidcertification process. This is why you can be assured to receive the highest level of qualitytraining!

In this catalogue, you will discover our training solutions, which can be tailored to yourspecific needs.

Community inspired


Since every training need ispersonal and each person has afavourite way of learning,SWIFT Training offers coursesthrough four different learningchannels. Depending on yourcriteria such as the level of detailand the urgency, the availabletraining time and budget, youcan choose amongst thefollowing channels:

Classroom trainingThe classic classroom training offers youdetailed information on SWIFT’s productsand services, and industry topics. You getthe possibility to interact with anexperienced SWIFT instructor and withyour industry colleagues. Classroomcourses offer you a mix of theory, casestudies and exercises, hands-off orhands-on. They are available in a varietyof locations throughout the world, in 15languages.

Web classThe web class offers you short, focussedlive training sessions on a variety ofcurrent and specialised topics. Deliveredby our instructor through the internet,these web classes offer you theopportunity to interact with our instructor,without having to leave your desk.

SWIFT eTrainingSWIFT eTraining offers you access to highquality e-learning. The self-studypackages contain voice-over, interactiveanimations and exercises and can bemade available to all staff within yourinstitution. All updates are included in yoursubscription fee. With SWIFT eTraining,you can learn anywhere, at any time.

Customised trainingAll courses can be offered as an On-siteor tailor-made training at your premises orvia the web class.

We also offer the possibility to developyour own bespoke programmes onSWIFT-related and industry specifictopics.

Learn more about the possibilities tocustomise SWIFT Training on the nextpage.

Learning channels

2


3

Would you like to organise atraining programme for yourstaff at your premises? Wouldyou like to focus on particularareas of SWIFT and industry-related knowledge that your staffneeds? Do you need training ona topic that is not covered in ourportfolio and is unique to yourorganisation? Would you like todeep dive on a specific problemarea in your institution?

For all this, and more, SWIFT'sOn-site training formula is theanswer to your needs! Together,we can create your personaltraining package for bothnewcomers or experienced staff,completely tailored to yourspecific needs. Anything ispossible!

On-site training - Bring SWIFT trainingto your offices— Organise SWIFT training at your

premises.

— Save on travel expenses of your staff.

— You decide, together with our subject matter expert, which topics you would like to cover.

— We make sure the tailored course fits your needs, your budget and your schedule.

— Content based on our standard course portfolio, or completely tailored to your specific needs.

— According to the level of knowledge of your staff, from newcomers to experienced staff.

— On SWIFT, its products and servicesor on industry-related topics.

Discover our special customised trainingpackages

Induction programmes - Get yournewcomers up-to-speed in no time!Together, we can create your specialisedInduction Programme, tailor-made to yourinstitution's requirements, and maintainedby our industry experts.

Custom-built On-site training - Create your tailor-made trainingprogramme We can take away an extra burden fromyour organisation and scope, develop anddeliver your customised training package.This package can be delivered through amix of learning channels, from classroomtraining, web class and e-learningmodules to on-the-job coaching. Fromfleshing out your training strategy to thedelivery: we ensure that you have yourown bespoke, always up-to-date, trainingprogramme for many years to come!

Contact us directly to discuss yourtraining needs or visit the SWIFT Trainingwebsite www.swift.com/training > On-sitetraining for more information.

Your tailor-made training package


www.swift.com/training

Stay in touch!

4

1. Consult the SWIFT Training website

2. Register for the SWIFT Training newsletter

3. Follow us on Twitter @swiftcommunity

4. Join the conversation on Twitter #SWIFTtraining

5. Watch our video snippets on YouTube/Planetswift

6. View our flyers and slides on Slideshare.net/swiftcommunity

7. Contact us via phone or [email protected]


5

Payments and cash management

08 Introduction to SWIFT in the payments market

09 Payments and cash management - using FIN messages

10 Payments and cash management - using FIN messages - eTraining

11 Treasury management using FIN messages

12 SWIFT for payments clearing and settlement

13 SWIFT and international payment systems

14 Using the MT 202 COV

15 Using ISO 20022 messages for person-to-person payments

16 Standing Settlement Instructions - messages and reference data

Trade services

20 Collections and documentary credits

21 Collections and documentary credits - eTraining

22 Trade Services Utility - ISO 20022 messages and flows

Treasury

26 Forex and money markets - using FIN messages

Securities and funds distribution

30 Introduction to SWIFT in the securities markets

31 Your SWIFT guide to the securities markets

32 Securities settlement and reconciliation - ISO 15022 messages

33 Securities settlement and reconciliation - ISO 15022 messages - eTraining

34 Corporate actions - ISO 15022 messages

35 Investment funds - ISO 20022 messages

36 T2S in 90 minutes

37 ISO 20022 for T2S

SWIFT Training portfolio

Connectivity

40 Introduction to SWIFT connectivity

41 Understanding SWIFTNet services and security

42 Introduction to FIN

43 Customer applications on swift.com

44 Managing PKI with Browse

45 Operating your Hardware Security Module

46 Managing Alliance Web Platform

47 Managing Alliance Gateway

48 Operating Alliance Access and Entry

49 Managing Alliance Access and Entry

50 Deploying Alliance Access

51 Optimising your Alliance resilience

52 Alliance - disaster recovery

53 SWIFT audit guidelines

Special interest sessions

56 SWIFT in 90 minutes

57 Basics - your passport to SWIFT

58 SWIFT for corporates

59 FIN and ISO 15022 message guidelines for Offshore RMB

60 ISO 20022 in 90 minutes

61 ISO 20022 and MX message standards - overview

62 ISO 20022 and XML messaging

63 Watch - analysing your business data

64 Introduction to financial sanctions

Using SWIFT - Certification Programme

68 Using SWIFT - Certification Programme

69 SWIFT for Corporates Specialist

70 Alliance Access/Entry Operator

71 SWIFTNet Security Officer

Classroom Web class eTraining Duration


General knowledge


“Before I attended this training, I was sending an MT 199for all investigation matters. During the course, I learnedabout the dedicated messages which has helped me to getbetter and faster replies from my counterparties. Thank youso much for this training.”Course participant — Tunisia

Payments andcash management

General knowledge

New!


Is SWIFT new to you? Does thepayments industry still holdmany secrets for you? Attendthis course to get a solidunderstanding about SWIFT, itsfunctionalities and how these fitinto your organisation. Theinstructor will even take you astep further and explain thebigger picture about SWIFT’sinvolvement in the paymentsindustry. You will learn hownational and regional high andlow value payment systemsfunction and how these can beinterlinked with the SWIFTsystem used within yourinstitution. This course willdemystify the payments industryand give you a solid foundationbefore embarking into in-depthcourses on message standardsfor payments, trade or treasurytransactions.

AudienceThe course is suitable for anyone whowants to learn the fundamentals aboutSWIFT and its role in the paymentsindustry.

The course is specifically targeted atpeople working within and at all levels inthe payments area of a financial institution(e.g. operational, global transactionbanking, product managers, businessanalysts and IT staff etc.).

Prior knowledgeNo prior SWIFT knowledge is required toattend this course. However, sharing yourown working experience during therelevant chapters of this course is highlyappreciated by the instructor.

Course content

— SWIFT in your organisation: where is SWIFT in your organisation and how can you use SWIFT?

— SWIFT and your financial messages: how is a message sent on SWIFT and what does SWIFT do with your messages?

— SWIFT in the payments industry: who are the players, which types of payment systems exists and how is SWIFT used in the payments industry?

— A company called SWIFT: how is SWIFT managed, why was it created and what support can you get from SWIFT?

Customised trainingThis course can be offered as an On-siteor tailor-made training at your premises.


Introduction to SWIFT in the payments market

8

People who have attended this course, also followed:Payments and cash management - using FIN messages

Introduction to SWIFT in the securities markets

Operating Alliance Access and Entry

Collections and documentary credits

Forex and money markets - using FIN messages

New!1 day


2 days

This comprehensive courseshows you how to create theSingle Customer Credit Transfermessage (MT 103) using theserial and cover method, forwhich the MT 202 COV ‘cover’message must be used. You willlearn how to create differenttypes of Financial InstitutionTransfer messages, as well ashow to use SWIFT reportingmessages for follow-up andinvestigation and reconciliation.The course highlights marketpractice guidelines as well as therules to follow to improvestraight-through processing(STP) of your paymentmessages.

AudienceThis course is targeted at operational staffwho need to learn the fundamentalsabout SWIFT payments e.g., transactionpreparation, handling and reconciliation ofcustomer and bank payments – as well asat business analysts and IT staff(developers, etc.).

Prior knowledgeIt is recommended to have some priorknowledge of SWIFT. Participants shouldpreferably have followed the classroomcourse ‘Introduction to SWIFT in thepayments market’ or the web class‘SWIFT in 90 minutes’.

Course contentVarious case studies and exercisesillustrating market practices will guide youthrough the following messages:

— Single Customer Credit Transfer (MT 103) using the serial and cover method and the related cover messages (MT 202 COV)

— Financial institution transfers (MT 202, 203), Notice to receive (MT 210) and financial institution transfers for own account (MT 200, 201 and 202)

— Nostro reconciliation and referencing (MT 900, 910, 950)

— Investigations (MT n92, n95, n96)

— Charges (MT n90, n91)

— Straight-through processing (STP) guidelines



Payments and cash management - using FIN messages

9

People who have attended this course, also followed:Introduction to SWIFT in the payments market

Treasury management using FIN messages





This self-paced introductory e-learning module gives anoverview of how to create theSingle Customer Credit Transfermessage (MT 103) using theserial and cover method, forwhich the MT 202 COVmessage must be used. You willlearn how to use SWIFTreporting messages for follow-upand reconciliation purposes,enabling you to manage yourliquidity. Various exercises andcase studies will help you put theacquired knowledge intopractice.

AudienceThis course is targeted at operational staffwho need to learn the fundamentalsabout SWIFT payments e.g., transactionpreparation, handling and reconciliation ofcustomer and bank payments – as well asat business analysts and IT staff(developers, etc.).

Prior knowledgeIt is recommended to have some priorknowledge of the SWIFT system.Participants should preferably havefollowed the classroom course‘Introduction to SWIFT in the paymentsmarket’ or the web class ‘SWIFT in 90minutes’. Alternatively, you can alsocomplete the eTraining package ‘Basics -your passport to SWIFT’.

Course content— Single Customer Credit Transfer

(MT 103) using the serial and cover method and the related cover messages (MT 202 COV and MT 205 COV)

— Nostro reconciliation and referencing (MT 900, 910, 940, 950)



10

0,5 day


This course will give you acomplete overview of theSWIFT messages which can beused by financial institutionsand corporates in their treasurymanagement operations.Additional usage rules andguidelines for the MT 101 in thebank to corporate space are alsocovered.

Audience— Financial institution and corporate

treasurers and treasury managers

— Global implementation managers

— Accounts payable and receivable managers

Prior knowledgeIt is recommended that participants havefollowed the course ‘Introduction toSWIFT in the payments market’.

Course content— Treasury management usage with the

Request for Transfer (MT101),possible usage scenarios (relay &direct), message format details, usagerules and usage guidelines

— Transaction reporting (MTs 940, 942)

— Debit/credit confirmations and balance reporting (MTs 900, 910, 941)

— Foreign exchange confirmations (MT 300) and the MT 101

— Fixed loan/deposits confirmations (MT 320) and the MT 101


Using SWIFT - CertificationProgrammeThis course is part of the recommendedtraining path to become a ‘CertifiedSWIFT for Corporates Specialist’ (seepage 69).



11




SWIFT for corporates

1 dayUpdated


Getting a good grasp of thefunctioning of payment systemsis a challenge. This course willprovide you with anunderstanding of the principlesof payment systems and willshow you how SWIFT’smessaging services contribute totheir efficient functioning. Youwill get a better view on thetypes of payment systems andthe advantages of using them.You will also discover how theseprinciples are applied inpractice, through a number ofexamples.

AudienceThis course is aimed at managers frompayments departments, payments back-office staff, members of Real-Time GrossSettlement (RTGS) and/or low valuepayment systems project teams andanyone who is interested in paymentsystems and would like to get a betterunderstanding of their fundamentals.

Prior knowledgeNo prior knowledge is required, althoughexperience in the payments industry is anasset. ‘Introduction to SWIFT in thepayments market’ will provide you with asolid foundation.

Course content— Introduction to the payments

ecosystem, market trends anddevelopments in the PaymentsMarket Infrastructure space

— SWIFT’s value proposition for high and low value Payment Market Infrastructures:

— FIN and FINCopy — V-shape, T-copy, Y-copy — FINInform — SWIFTNet messaging services — FileAct copy

— The overall functioning of the following systems, including a view on SWIFT’s role in each of these areas:

— TARGET2 — SEPA — EBA: EURO1, STEP1 and STEP2 — CLS — Fedwire and CHIPS — MEPS+ (Singapore), CHATS

(Hong Kong), China Payment Systems and RITS (Australia)

— Regional examples in Africa and Latin America


SWIFT for payments clearing and settlement

12 Payments and cash management

People who have attended this course, also followed:SWIFT in 90 minutes




1 day


SWIFT and international payment systems

13Payments and cash management

This module helps to explain therole of SWIFT in internationalpayment systems and providesan insight into the majorpayment systems worldwide.

AudienceThe course is aimed at anyone who isinterested in knowing more oninternational payment systems and moreparticularly back-office staff and managersfrom payments departments, businessanalysts and product managers.

Prior knowledgeA basic knowledge of the paymentsenvironment is required. ‘Introduction toSWIFT in the payments market’ willprovide you with a solid foundation.

Course content— Introduction - trends and

developments in the paymentsindustry

— SWIFT’s role in international payment systems:— FIN and FIN Copy— T-Copy and Y-Copy— SWIFTNet functionalities

— Information on each of the following systems to get a better understanding on their overall functioning:— TARGET2— SEPA— EBA: EURO1, STEP1 and STEP2— CLS— Fedwire and CHIPS— MEPS+

0,5 day


SWIFT payments messagesneed to comply with specifictransparency requirements. It istherefore essential that you areable to create and interpret theMT 202 COV FinancialInstitution Transfer message inthe correct way. Attend this two-hour web class to bring you upto speed on the MT 202 COV ina minimum amount of time.Both new users and experiencedusers who need a refresher willbenefit from attending thiscourse.

AudienceThe course is targeted at operational stafffrom payments departments as well asbusiness analysts and IT staff (developers,etc.) who need to learn about the MT 202COV and MT 205 COV, or need arefresher course.

Prior knowledgeIt is advantageous to have priorknowledge of the SWIFT paymentsmessages and flows.

Course content— Introduction: what is transparency in

cover payments?

— What are the differences between the MT 202, the MT 202 COV and the MT 205?

— Formatting the MT 202 COV

— Using the MT 202 COV in line with market practices issued by the PMPG (Payments Market Practice Group)

— Practical scenarios with single and multiple customer credit transfers

— Exception handling

Customised trainingThis course can be offered as an On-siteor tailor-made training at your premises orvia the web class.

Using the MT 202 COV

14 Payments and cash management





120 minutes



Are you looking into ensuringsuccess in the person-to-personpayments market, better knownas the remittances market?Would you like to leverage yourbusiness offering to benefit froma standardised SWIFT ISO20022-based solution replacingyour current proprietary and/orbilateral services in theremittances area? After anintroduction to the world ofremittances, this course willoffer you detailed informationabout the SWIFTRemitsolution, the rulebook, the usageand implementation of ISO20022 messages, the messageflows and the data directories.SWIFTRemit also supportsmobile instructed payments,mobile notifications andpayouts.

AudienceThis course is designed for businessanalysts and developers as well assoftware vendors and implementers,integrating ISO 20022 payment messagesand anyone who requires detailedmessage standard-oriented knowledge onthe specific ISO 20022 messages usedwithin the SWIFTRemit solution.

Prior knowledgeIf you are new to SWIFT, we recommendyou to first attend ‘SWIFT in 90 minutes’or complete the eTraining package‘Basics - your passport to SWIFT’. For adeeper understanding of the underlyingMX standards, we recommend you toattend ‘ISO 20022 in 90 minutes’ orcomplete the eTraining module ‘ISO20022 and MX message standards -overview’.

Course contentThis course will be split over two privateweb class sessions of 3 hours overconsequetive days.

Web class session A: SWIFT’s offering forremittances:

— What are remittances?

— The market practice rulebook

— FileAct Store & Forward and File headers services for the solution

— Reference data directory services management

Web class session B: ISO 20022messages for SWIFTRemit:

— ISO 20022 in a nutshell

— Clearing and settlement messages and topologies: options and mandates — FItoFICustomerCreditTransfer

(pacs.008.001.01) — PaymentReturn

(pacs.004.001.01) — PaymentStatusReport

(pacs.002.001.02)

Using ISO 20022 messages for person-to-person payments (remittances)

People who have attended this course, also followed:Introduction to SWIFT in payments market

SWIFT in 90 minutes

ISO 20022 in 90 minutes


1 day


16

This half-day web class willprovide you with a broadoverview of SWIFT’s solutionsfor handling StandingSettlement Instructions (SSI).SSI are a key component of theSTP chain and we are proud topresent the new messagestandards as well as the productsthat will help the communitymeeting the automationchallenge.

AudienceThis session is targeted at anyone who isinterested in keeping up-to-date with thedevelopment of SWIFT solutions forpayments, as well as all staff involved inthe creation, handling and preparation ofPayments and Treasury messages wherecash correspondents are mentioned. Thisincludes back-office staff, businessanalysts and IT personnel.

Prior knowledgeIt is recommended that participants havea basic understanding of the SWIFTmessaging as well as the internationalpayments eco-system.

Course content— Introduction to the SSI concept

— Case studies and short exercises onthe new MT 670 and MT 671 (Standing Settlement Instruction Update Notification Request), including an introduction to the ISO 15022 syntax

— Reference Data: introduction to the

— Exception handling


Standing Settlement Instructions - messages and reference data






0,5 day





“To me, SWIFT Training is: good instructors, richness anddepth of the subjects and availability of hands-on practicalsessions.”Course participant — Nigeria

Trade





Do you want to know the insand outs of SWIFT’s trademessages? Do you need a solidunderstanding of the SWIFTstandards used for collections,documentary credits andguarantees? If you are interestedin using SWIFT for your tradebusiness, this course is for you!

Audience— All back-office staff and managers

who handle collections, cash lettersand documentary credits

— Business analysts

— IT staff (developers)

Prior knowledge— A basic knowledge of SWIFT and an

understanding of the trade finance market. We recommend you to attend the classroom course ‘Introduction to SWIFT in the payments market’ .

— We also recommend that participants are familiar with SWIFT payments messages. This knowledge can be acquired through the classroom course or eTraining package ‘Payments and cash management - using FIN messages’.

Course contentThis course provides detailed explanationsand case studies on the following:

— Collections (MT 400, 410, 412, 416,420, 422, 430)

— Documentary credits (MT 700, 701, 705, 707, 710, 711, 720, 721, 730, 732, 734, 740, 742, 747, 750, 752, 754, 756)

— Guarantees (MT 760, 767, 768, 769)

— Where to find information in the SWIFT standards User Handbook tohelp you complete category 4 and 7 messages

— Advice on how to formulate the related payment order, MT 202, to execute the transfer of funds

— How to create common group messages (MT 791, 796)

— Trade for Corporate message (MT 798)

— Covered on demand: Cash letters (MT 450, 455, 456)


Trade


20

2 days


Learn how to understand thefundamentals of how SWIFTmessages are used in the tradefinance market for collectionsand documentary credits. Thisintroductory module will guideyou through theory, case studiesand exerices on bothdocumentary credits andcollections, without having toleave the office.

Audience— All back-office staff and managers

who handle collections, cash lettersand documentary credits

— Business analysts

— IT staff (developers)

Prior knowledge— A basic knowledge of SWIFT and an

understanding of the trade finance market. We recommend you to attend the classroom course ‘Introduction to SWIFT in the payments market’.

— We also recommend that participants are familiar with SWIFT payments messages. This knowledge can be acquired through the classroom course or eTraining package ‘Payments and cash management - using FIN messages’.

Course content— SWIFT in the trade finance market

— Documentary credits

— Documentary credits with a reimbursing bank

— Collections

— Exercises and case studies on documentary credits and collections

Trade


21

0,5 day


22

Are you participating,integrating or evaluating theTrade Services Utility (TSU) inview of creating new orimproving existing supply chainservices in your institution? Doyou wish to understand in detailthe TSU functionality and therelated ISO 20022 messages?Attend this two-days course andlearn about the TSU, messages,flows and rules, as well as theBank Payment Obligation. Youwill be up and running with theTSU in no time!

Audience— Business analysts involved in the

development of supply chain serviceswho need to understand in detail whatthe TSU can do for them

— Implementers, developers and vendors requiring detailed information on the TSU and related standards and flows

— Cash management and trade product managers requiring an in-depth understanding of the working, standards and usage of the TSU

Prior knowledgeA working knowledge of trade financeprinciples is recommended.

Course content— Overview

— Setting the scene: why Trade Services Utility?

— TSU, the different players and multi banks model

— Financial supply chain services— Concept definitions, basic

flows, general rules

— Major message components: baseline, commercial data set, transport data set and rules

— Messages, flows and rules— Baseline and data set messages— Reports— Other supporting messages— Status change and extension— Application timers, notifications

and calculations

— Application integration overview

— Financial supply chain services, like the Bank Payment Obligation

The course features various case studies, scenarios and exercises with the TSU-interface.


Trade

Trade Services Utility - ISO 20022 messages and flows



ISO 20022 and MX message standards - overview

2 days


23Trade



“SWIFT is like a language. The more we learn, the more wecan use.”Course participant — India

Treasury


26

This course providescomprehensive information onthe Forex and Money Marketbusiness, as well as on theSWIFT messages sent andreceived in relation to forexdeals and fixed loan/depositcontracts.

AudienceThe course is aimed at operational staffadministering the Forex and MoneyMarket confirmations as well as anyoneinterested in learning more about theSWIFT standards used in this businessarea.

Prior knowledgeIt is recommended to have some priorknowledge of the SWIFT system, whichcan be obtained by following theclassroom course ‘Introduction to SWIFTin the payments market’, the web class‘SWIFT in 90 minutes’ or the eTrainingpackage ‘Basics - your passport toSWIFT’.

Course contentThis course covers several case studiesthat will illustrate various aspects of theForex and Money Market business andhow to create the most used SWIFT category 3 messages. The following forexand money market messages will becovered:

— MT 300 - Foreign exchangeconfirmation

— MT 320 - Fixed loan/deposit confirmation

— MT 350 - Advice of loan/deposit interest payment

A forex deal in the context of CLS(Continuous Linked Settlement) and theMT 304 - Advice/instruction of a thirdparty deal is also part of the course.

The MT 305 - Foreign currency optionconfirmation can be covered on demand.



Treasury






1 day


27Treasury



“SWIFT Training stands for reliablity, authority and highlyqualified instructors.”Course participant — Qatar



This course provides you withthe basic principles of thesecurities markets. It will helpyou to understand the differentinstruments such as bonds andequities, who the market playersare and how they interact, whatsettlement is and the basics ofcorporate actions. This coursecan also be used to build a goodfoundation for the morespecialised training sessions onSWIFT’s products and servicesfor the securities markets.

AudienceThe course targets anyone who needs abasic understanding of the securitiesmarkets and SWIFT securities messages,typically newly hired staff in institutionssuch as custodians, securities marketinfrastructures, investment/assetmanagers, data providers and broker/dealers.

Prior knowledgeNo prior knowledge is required.

Course content— A company called SWIFT

— SWIFT in your organisation

— Introduction to the securities markets

— How can you use SWIFT for securities?

— Paving the way for STP – securities standards

— Market initiatives and market reform

The course will illustrate some messagesfrom the trading, settlement andcorporate actions area.




30

People who have attended this course, also followed:Securities settlement and reconciliation - ISO 15022 messages

Corporate actions - ISO 15022 messages

Investment funds - ISO 20022 messages

T2S in 90 minutes

New!1 dayNew!


This introductory moduleprovides you with the basicprinciples of the securitiesmarkets. It will help you tounderstand the differentinstruments such as bonds andequities, who the market playersare and how they interact, whatsettlement is and the basics ofcorporate actions. This coursecan also be used to build a goodfoundation for the morespecialised training sessions onSWIFT’s products and servicesfor the securities markets.

AudienceThe course targets anyone who needs abasic understanding of the securitiesmarkets and SWIFT securities messages,typically newly hired staff in institutionssuch as custodians, securities marketinfrastructures, investment/assetmanagers, data providers and broker/dealers.

Prior knowledgeNo prior knowledge is required. However,if you are new to SWIFT, we recommendyou to first attend the web class ‘SWIFT in90 minutes’ or complete the eTrainingpackage ‘Basics - your passport toSWIFT’.

Course content— Introduction to the securities markets

— How can you use SWIFT for securities?

— Paving the way for STP – securities standards

— Market harmonisation


Your SWIFT guide to the securities markets

31

0,5 day


SWIFT and ISO 15022 arecentral to the communicationsmodel of securities institutionswhich -like you- are involved insecurities settlement activities.ISO 15022 messages runningover the SWIFT messagingplatform will help you increaseyour reach, be compliant withregulations and automate yourbusiness flows thus reducing riskand error-prone manualprocessing. Thanks to thiscourse you will have a uniqueopportunity to explore in detailthe features and the benefits ofISO 15022 standards and get upto date with the latest standardsdevelopments.

AudienceBusiness analysts, IT staff, operationssupervisors and managers, settlementdivision personnel from institutions suchas custodians, securities marketinfrastructures, investment/assetmanagers, data providers andbroker/dealers.

Prior knowledgeTo obtain a basic understanding of thesecurities business, we recommend youto attend ‘Introduction to SWIFT in thesecurities markets’. This course will alsoprovide you with a general understandingof SWIFT's products and services.

Course content— Principles of the ISO 15022 standards,

namely the message building blocksand the generic field concept

— Overview of the most commonly used codes and qualifiers

— How to read the User Handbook

— Message flows and identification of the settlement chain

— Settlement messages, covering instructions to receive and deliver and the related confirmations (i.e. MT 540 to MT 547), statement messages (MT 535, MT 536, MT 537), the settlement alledgement message (i.e. MT 578) and the status message (MT548) providing a matching and an instruction processing status

— Several examples of error messages (NAK) to learn how to identify and amend the error in a message

— Messages are illustrated in the context of realistic business scenarios such as plain vanilla transactions, turnarounds,own-account transfers and ‘bridge’ transactions, and reflect the local market practice requirements

In order to better adapt to various learningstyles, different types of individual andgroup exercises will be carried outthroughout the course.


Securities settlement and reconciliation - ISO 15022 messages

32 Securities and funds distribution

People who have attended this course, also followed:Introduction to SWIFT in the securities markets




T2S in 90 minutes

2 days



33Securities and funds distribution

Are you looking for a goodintroduction into ISO 15022,the standards used by manysecurities institutions for theirsecurities settlement activities?Thanks to this eTraining youwill have unique opportunity toexplore the features and thebenefits of ISO 15022 standards.You will also learn how tointerpret and create simpledelivery and receipt instructionsand accurately learn how toidentify parties in the settlementchain. Each chapter will includeon-line exercises to put in topractice the acquired knowledge.

AudienceBusiness analysts, IT staff, operationssupervisors and managers, settlementdivision personnel from institutions suchas custodians, securities marketinfrastructures, investment/assetmanagers, data providers andbroker/dealers.

Prior knowledgeTo obtain a basic understanding of SWIFTand the securities business, werecommend you to attend ‘Introduction toSWIFT in the securities markets’ orcomplete the eTraining package ‘YourSWIFT guide to the securities markets’.

Course content— The securities transaction lifecycle

— The benefits of ISO 15022

— Principles of ISO 15022 messages, namely the block structure and the generic field concept

— Message flows, identification of the settlement chain and of the different settlement parties

— Multiple business scenarios and exercises including settlement instructions, settlement status, settlement confirmations and statement of holdings

0,5 day


A corporate action is a processthat brings material change tothe company and affects itsstakeholders. Processing ofcorporate actions is a criticalarea due to the high number ofdifferent events and thecomplexity of the options. Insuch a complex environment,the quality of the informationyou send and receive is crucialto reduce manual processes anderrors and to minimise risk.Thanks to this course, you willhave a unique opportunity toexplore in detail the features andbenefits of the ISO 15022standards and get up to datewith the latest standardsdevelopments.

AudienceBusiness analysts, IT staff, operationssupervisors and managers, corporateactions division personnel from institutionssuch as custodians, securities marketinfrastructures, investment/assetmanagers, data providers and broker/dealers.

Prior knowledgeTo obtain a basic understanding of thesecurities business, we recommend youto attend ‘Introduction to SWIFT in thesecurities markets’. This course will alsoprovide you with a general understandingof SWIFT's products and services.

Course content— The principles of ISO 15022 standards,

namely the message building blocksand the generic field concept

— The different functions of a message and when to use them

— Overview of the most commonly used codes and qualifiers

— How to read the User Handbook

— Message flow and timeline for voluntary and mandatory events

— Corporate actions messages: — MT 564 Corporate action

notification — MT 565 Corporate action

instruction — MT 566 Corporate action

confirmation — MT 567 Corporate action status

and processing advice— MT 568 Corporate action

narrative

— Event types include cash dividend, dividend option, exercise of warrants, bond redemption, interest payment and exchange offer

— The message examples are constantly updated to reflect the most recent market practice guidelines defined by the industry




34



SWIFT in 90 minutes

T2S in 90 minutes

1 day


You are active in the investmentfunds industry and you wish toautomate the communicationflows with your counterparties?This one-day session will giveyou an overview of SWIFT’ssolution for investment fundsand in-depth information on therelated ISO 20022 messages.You will also learn about theproducts and services thatSWIFT makes available to youduring each step of your ISO20022 adoption and migrationproject.

AudienceThe course has been developed forbusiness analysts, back-office and ITmanagers and staff from institutions suchas distributors, transfer agents, fundadministrators, portfolio managers, fundmanagement companies, investor’sintermediaries and trustees.

Prior knowledgeIf you don’t have a good basicunderstanding of XML and ISO 20022, werecommend that you first follow the webclass ‘ISO 20022 in 90 minutes’ orcomplete the eTraining module ‘ISO20022 and MX message standards -overview’.

Course content— An overview of SWIFT’s investment

funds solution, including ISO 20022message flows and players involved

— SWIFT standards concepts: variants, versions, naming and co-existence

— How to use the SWIFT standards Message Reference Guide

— Scope and message functionalities, case studies and examples of the following investment funds messages:— Order and status messages— Transfer messages— Price reports— Cash forecast reports— Statements— Securities rejection message— Account management messages— Fund processing passport

— Overview of SWIFT products and services to ease your ISO 20022 adoption (including consulting, MyStandards, Standards Developer Kit (SDK), MT to MX mapping document, etc.)




35


SWIFT in 90 minutes


ISO 20022 and XML messaging

1 dayUpdated


New!

T2S (TARGET2-Securities) isone of the largest infrastructureprojects currently beinglaunched by the Eurosystem. Doyou want to gain a betterunderstanding of what T2S isand what it is not - and youdon’t have a lot of time? Are youfamiliar with the benefits it willbring? Do you know if and howyou will be impacted?

Join our session and learn aboutthe European post-tradeharmonisation, the T2Sfunctionalities, the singlemessaging standard ISO 20022and SWIFT’s involvement inT2S. This is the perfect meansto get a good foundation aboutT2S, whether you are a potentialuser or just interested in theproject!

AudienceAnyone who has an interest in this largeEuropean harmonisation project, even ifyou are not a T2S user and/or basedoutside of Europe.

Prior knowledgeYou need a basic understanding of thesecurities business.

Course content

— What is T2S and what is its purpose?

— Who is impacted by T2S?

— How does T2S work?

— SWIFT’s involvement in T2S


T2S in 90 minutes

36 Securities and funds distribution




SWIFT in 90 minutes


90 minutes


37Securities and funds distribution

Are you already aware aboutTARGET2-Securities (T2S),what it is and how you will beimpacted? Do you already knowall about ISO 20022? Are youaware about the messages thatwill be used in T2S and therelated business flows?

Look no further and join ourone-day introductory classroomsession bundling T2S, ISO20022 and the messages and anoverview of the business flowsfor T2S. Get a solid foundationbefore embarking into the T2S-related message standards.

AudienceAnyone who wants to learn about the ISO20022 messages and business flows forT2S.

Prior knowledgeYou need a basic understanding of thesecurities business. You can acquire thisknowledge by attending the classroomcourse ‘Introduction to SWIFT in thesecurities markets’.

Course content— T2S background: What is T2S and

why is it there?

— Impact of T2S on different market players

— T2S features: lifecycle management and matching, instruction maintenance, settlement, liquidity management, accounting day

— SWIFT’s Value Added Network and service offering for T2S

— Overview of ISO 20022 as a generic methodology: principles and benefits

— Overview of ISO 20022 messages used in the scope of T2S, including list of MX - MT equivalents

— Introduction to T2S message flows and related services, illustrated against a specified business context and exchanged between a specified set of actors

— Use of case scenarios to illustrate detailed message content in the three major business areas, i.e. settlement, liquidity management, static data


What’s next?We recommend you to visitwww.swift.com/training regularly forupdates on T2S-related training andinformation.

ISO 20022 for T2S




SWIFT in 90 minutes

1 dayNew!



“SWIFT Training is very important in order to troubleshootour system. There is always some kind of problem andwithout the proper training we are not able to give a quickresponse to our users.”Course participant — Angola

Connectivity


Are you new to SWIFTNet?This course brings you up tospeed on SWIFT's Secure IPNetwork, SWIFTNet messagingservices, the range of SWIFTinterfaces, and security in justone day. By attending thiscourse, you will be able to builda decent foundation beforeattending more advancedcourses related to connectivity,interfaces and security.

Audience— Anyone requiring a good introduction

to SWIFT, its core messagingservices, interfaces, security andfeatures

— Anyone who needs fundamental SWIFTNet knowledge that is required for more specific technical courses

Prior knowledgeThis is an intermediate-level technicalcourse, requiring an understanding of ITfundamentals.

Course content— Introduction: SWIFTNet at a glance

— The Secure IP Network, includingresilient network access options

— The core messaging services andtheir features: InterAct, FileAct andBrowse

— SWIFTNet interfaces: SWIFTNet Link,Alliance Gateway, Alliance Web Platform and Alliance Access

— SWIFT’s MT/MX standards

— SWIFTNet security: layered security,PKI and SWIFTNet security officers


Connectivity

Introduction to SWIFT connectivity

40

People who have attended this course, also followed:Managing Alliance Access and Entry

Managing Alliance Gateway

Managing PKI with Browse

Managing Alliance Web Platform

Alliance - disaster recovery

1 dayNew!


Through this introductory self-study module, you will learnabout SWIFT’s secure financialnetwork, the suite of interfacesand messaging services andreceive an introduction to themessaging standards. You will beready for SWIFTNet-relatedprojects and discussions in yourinstitution and build a goodfoundation prior to attendingany course in the Connectivityportfolio. Learn whenever youwant, wherever you are.

Audience— Anyone requiring a good

understanding of SWIFTNet services,products, security and features

— Anyone who needs fundamental SWIFTNet knowledge that is required for more specific technical courses

Prior knowledgeThis is an intermediate-level technicalcourse, requiring an understanding of ITfundamentals.

Course content— Introduction to SWIFT

— SWIFT - the secure network

— SWIFT messaging services

— Application interfaces

— FIN and XML messaging standards

— SWIFT Customer Services

— Exercises

Connectivity

Understanding SWIFTNet services and security

41

0,5 day


Are you looking for a course onSWIFT’s main messagingservice? Do you want to find outmore about the main features ofSWIFTNet FIN? Thisintroductory course will bringyou up to speed on all aspects ofthe FIN service. You will learnabout the FIN messages, yourFIN connection, RMA and theinterfaces.

AudienceInterface administrators, back-office staffand managers, security officers andauditors.

Prior knowledgeIt is an advantage to have some basicknowledge about SWIFT. This can beacquired through the web class ‘SWIFT in90 minutes’ or the eTraining module‘Basics - your passport to SWIFT’.

Course content— Positioning SWIFTNet FIN

— Principles of SWIFTNet FIN

— Ins and outs of SWIFTNet FIN messages. Delivery monitoring and check reports retrieval, broadcast and test and training messages

— Your FIN connection

— PKI and RMA

— Customer Support Services


Introduction to FIN

42 Connectivity

People who have attended this course, also followed:Introduction to SWIFT connectivity

Managing Alliance Access and Entry



1 dayUpdated


Customer applications on swift.com

43Connectivity

swift.com contains a treasure ofapplications and functionalitiesthat help you manage yourSWIFT connection andinfrastructure.

During this course, you willdiscover all of these applications.You will learn how to find,interpret, manage and use all ofthe information that is availableto you.

AudienceThis training is open to everyone. It ishighly recommended for swift.comadministrators and Alliance, SWIFTNet orBusiness Security Officers.

Prior knowledgeNo prior knowledge of SWIFT is required.If you would like to get a foundation aboutSWIFT, we recommend the web class‘SWIFT in 90 minutes’.

Course content— Introduction to swift.com: registration,

login, user profiles, My Portal, MyProfile

— Ordering and billing: placing and tracking your orders online and understanding your SWIFT invoices and statements

— swift.com administrators: roles, functionalities and responsibilities, guidelines and best practices

— Configuration Browser: your connectivity configuration, your SWIFT Alliance contracts, your SWIFTNet business services

— Secure Channel: functionalities and best practices for SWIFTNet and Alliance Security Officers using the Secure Channel application

— Support Tools: Knowledge base, operational status, documentation, My Case Manager, Leased Line usage






SWIFT audit guidelines

1 dayNew!


At SWIFT, we take security veryseriously. And so should you!Attend this one-day session andlearn how to manage PKI andyour certificates and master theavailable tools, such as theSWIFTNet Online OperationsManager and Secure Channel.Through this course, you willreceive the necessary knowledgeto perform your security-relatedtasks in complete confidence.

AudienceSWIFTNet Security Officers, back-officemanagers, security staff, IT management.

Prior knowledgeWe recommend that participants firstattend the course ‘Introduction to SWIFTconnectivity’ or complete the eTrainingmodule ‘Understanding SWIFTNetservices and security’.

Course content— Refresher of PKI theory

— Managing certificates with the HSM

— Managing PKI through the SWIFTNet Online Operations Manager

— Offline security through Secure Channel

— Getting started with Browse


Using SWIFT - CertificationProgrammeThis course is part of the recommendedtraining path to become a ‘CertifiedSWIFTNet Security Officer’ (see page 71).

Connectivity


44





Customer applications on swift.com

1 day


If you are responsible forsetting-up and maintaining thePKI security from anoperational point of view, thistraining is made for you. Ourinstructor will clearly illustratehow to deal on a daily basis withyour security device and how totroubleshoot your HSM-clustereffectively.

AudienceThis course has been designed forSWIFTNet Security Officers, security staff,back-office administrators and anyoneelse in charge of the SWIFTNet PKIsecurity.

Prior knowledgePrior to attending this course, werecommend you to follow the classroomcourses ‘Introduction to SWIFTconnectivity’ and ‘Managing PKI withBrowse’.

Course content— What is an HSM?

— Installation of HSM devices

— Daily HSM box operations

— HSM box management

— Troubleshooting and best practices

— Case study


Connectivity

Operating your Hardware Security Module

45





0,5 dayNew!


Alliance Web Platform is thenew browser-based graphicaluser interface for all Allianceproducts. During this half-daysession, you will learn how toinstall, configure and managethis light and valuable solution.Our instructor will also illustratehow you can benefit from thecentralised configuration andhow to organise your Allianceconnectivity infrastructure in aflexible manner.

AudienceThis course is targeted at Allianceinterface administrators, IT staff andmanagers as well as back-officemanagers.

Prior knowledgeA good knowledge of Alliance interfaces isrecommended.

Course content— Introduction, benefits and added value

of Alliance Web Platform

— Web Platform offerings

— Preparing for installation

— Installation, upgrade and removal

— Deploying GUI packages

— Connecting Alliance Server instances

— Configuring Application Groups and Packages

— Case study – configuring Browse

— Branding schemes

— Troubleshooting and maintenance



46 Connectivity

People who have attended this course, also followed:Managing Alliance Gateway


Introduction to SWIFT connectivity

0,5 day



47Connectivity

Do you know how to configureand manage Alliance Gateway inyour infrastructure? After havingattended this comprehensivecourse, you will be well preparedand able to deploy AllianceGateway successfully.

AudienceAlliance Gateway administrators, securityofficers, IT staff and managers, interfaceadministrators and back-office managers.

Prior knowledgeIt is recommended to have a priorknowledge of the SWIFT services, securityand network. If you are new to SWIFTNet,this knowledge can be acquired throughthe one-day classroom course‘Introduction to SWIFT connectivity’ or theeTraining package ‘UnderstandingSWIFTNet services and security’.

Course contentSeveral demos and exercises presentingthe Alliance Gateway systemadminstration will guide you through thefollowing topics:

— Alliance Gateway overview

— Full system administration including user management, process control and monitoring

— PKI and security management

— Connectivity with your back-office applications

— Manual and automatic file transfer

— Using a Browse serviceconfiguration






2 days


During this two-days in-depthcourse, you will not only learnhow to manually createmessages using the SWIFTinterface. You will also learn howto verify, authorise, modify andsearch for SWIFT messages inFIN, InterAct and FileAct. Ourinstructor will also teach youhow to use the Event Log andMonitoring Application, makesystem queries and perform day-to-day tasks using theRelationship ManagementApplication. Together with ourinstructor, you will be able toexperience Alliance Accessthrough hands-on exercises inour training lab. This course is amust-have for anyone involvedin the message preparationprocess.

AudienceSWIFT operators/users, supervisors andAlliance Security Officers.

Prior knowledgeWe recommend that you first attend oneof the courses ‘Introduction to SWIFT inthe payments market’ or ‘Introduction toSWIFT in the securities markets’,depending on the business area you areactive in. Alternatively, you can completethe eTraining modules ‘Basics - yourpassport to SWIFT’ or ‘Your SWIFT guideto the securities markets’.

Course content— Setting the scene

— Getting to know Alliance Web Platform

— Message preparation: an overview

— Using Alliance Messenger for FIN and InterAct

— Connecting to the SWIFT network

— Manual FileAct

— Relationship Management Application

— Message searching and reporting

— Event Log and Monitoring


Using SWIFT - CertificationProgrammeThis course is part of the recommendedtraining path to become a ‘CertifiedAlliance Access/Entry Operator’ (see page70).

48 Connectivity







2 days



49Connectivity

If you are responsible forconfiguring and maintainingyour Alliance Access system,then this hands-on course willhelp you get the most out ofyour interface. Through a mix oftheory and hands-on exercises,you will learn how to use thefeatures and functionalities ofAlliance Access, such as themonitoring tool to supervise andcontrol the different AllianceAccess elements, and ensure asmoothly running messaginginterface.

AudienceBack-office managers, IT staff andmanagers and interface administrators.

Prior knowledgeWe recommend that you first attend thecourses ‘Introduction to SWIFTconnectivity’ and ‘Operating AllianceAccess and Entry’.

Course content— Updates: installation of patches,

message syntax tables and BIC files

— User Management and Security Parameters: profiles, users, passwords and security parameters

— Alliance Gateway Connectivity: configuring Alliance Gateway connections, configuring Logical Terminals connections as well as emission and reception profiles

— Message Partners: connectivity of Alliance Access with external applications and printers

— Routing: defining routing rules in Alliance Access

— Message Searching and Reporting: using advanced searching functions and reporting

— Archive and back-up procedures

— Scheduling and Calendar

— System Parameters and Event Log: how to change parameters and howto activate or de-activate alarms

— Using the Monitoring GUI: supervisingthe new monitoring elements which are only available through Alliance Web Platform as well as using the new multi-instance monitoring tool


NoteDuring this course, the hands-onexercises will be performed on AllianceAccess. The instructor will point outdifferences - if any - for Alliance Entryusers. However, in communities with amajority of Alliance Entry users, the coursecan be adapted on request.






2 days


With over 2,000 installationsworldwide, Alliance Accessremains SWIFT’s primemessaging interface, designed toconnect your businessapplications to SWIFT. Thiscourse, which offers you aperfect mix of theory, demosand hands-on exercises, willshow you how to deploy theAlliance Access server, benefitfrom all its features and help youto choose the right interfacewith your back-office. With therelational database structure,this course will demonstrate andgive you insights into the built-inrecovery mechanism of AllianceAccess. The course alsodescribes the potential problemsyou may encounter during theinstallation or the upgrade ofAlliance Access and moreimportantly, the preventivemeasures and solutions.

AudienceInterface developers, IT staff andmanagers as well as back-officemanagers, who are responsible forimplementing and maintaining AllianceAccess.

Prior knowledgeIt is necessary to have a good generalknowledge of the SWIFTNet environment,which can be acquired through the one-day course ‘Introduction to SWIFTconnectivity’. It is also an asset if you have attended thecourse ‘Managing Alliance Access’.

Course content— The Alliance Access environment

— Preparing for installation

— Alliance Access and Alliance Web Platform installation

— Software, license and hardware upgrade

— The Alliance Access structure

— Using Database recovery

— Communication links and interfaces with your back-office (Automatic File Transfer via XMLv2, MQHA, SOAPHA)

— Troubleshooting and command lines

Note:

— Installations performed by students can only be guaranteed in SWIFTs Technical Training Centres in La Hulpe - Belgium, London - United Kingdom, Hong Kong and New York - United States. In all other course locations, the hands-on installation/ upgrade will depend on facilities available.

— This course covers demos and exercises in Windows only. If you have a special request, please contact your regional SWIFT Training office to discuss your training requirements.


Deploying Alliance Access

50 Connectivity





2 daysNew!


Optimising your Alliance resilience

51Connectivity

Are you interested to know moreabout SWIFT businesscontinuity? Do you want toknow how to ensure a maximumresilience of your SWIFTtechnical infrastructure; or howto resume your SWIFToperations in the shortest periodof time in case a failure wouldhappen? Sign up for this 90minutes session!

This first module of our Alliancedisaster recovery trainingintroduces you to the SWIFTbusiness continuity planningprocess. You will learn how toprevent risks from happening toyour SWIFT connectivity, andfind out what SWIFT has put inplace to help you optimise theresilience of your connectivityinfrastructure.

AudienceManagers, business analysts, IT staff,auditors, team leaders, product managersor anyone involved in SWIFT.

Prior knowledgeA basic knowledge of SWIFT is required.This can be acquired by attending theweb class ‘SWIFT in 90 minutes’ or theone-day classroom course ‘Introductionto SWIFT connectivity’.

Course content— Business continuity plan

— Risks assessment and business impact

— Resiliency options

Customised trainingThis course can be offered as an On-siteor tailor-made training at your premises orover the web class.




SWIFT in 90 minutes

90 minutesNew!


As a financial institution, yourSWIFT operations departmentis a critical nerve centre thatdeserves special attention. Tominimise the impact of atechnical failure on yourbusiness, you should beprepared for any disaster thatmight arise. This course givesyou best practice guidelines forbusiness continuity planning andenables you to manage thedisaster recovery processes foryour Alliance interfaces. We willdiscuss the different back-upstrategies and resiliency optionsfor your SWIFT environment.

AudienceThis course is designed for interfaceadministrators, IT staff and managers, aswell as back-office managers andbusiness continuity managers responsiblefor the SWIFT environment.

Prior knowledgePrior to attending this course, werecommend you to attend the web class‘Optimising your Alliance resilience’.

As this is a technical course, a goodunderstanding of system administration isrequired. You will need knowledge ofSWIFTNet PKI, such as delivered in thecourses ‘Introduction to SWIFTconnectivity’ or ‘Managing PKI withBrowse’. You must have experience inmanaging the Alliance Access/Entryand/or Alliance Gateway interfaces, astaught in the courses ‘Managing AllianceAccess and Entry’ and ‘Managing AllianceGateway’.

Course content

— Business Continuity Planning

— Principles of disaster recovery for SWIFTNet applications

— Recovery procedures for Alliance Access

— Recovery procedures for Alliance Web Platform

— Recovery procedures for Alliance Gateway and SWIFTNet Link

— HSM resilience and certificate management

— Network resilience

— Tools



52 Connectivity






1 dayUpdated


53Connectivity


SWIFT in 90 minutes




Are you ready to perform anaudit of your SWIFTenvironment? Do you want toknow where to look for potentialrisks? This course provides youwith the information that willallow you to perform your auditin complete confidence.

AudienceThis risk management course is mainlytargeted at internal auditors, riskmanagers, Security Officers, and anymember of a team responsible forperforming an audit of SWIFT systems orlooking for potential risks in a SWIFTenvironment.

Prior knowledgeA basic knowledge about SWIFT and/ora SWIFT interface is useful but notrequired.

Course contentVarious checklists and exercises on dataanalysis practice will guide you throughthe following topics:

— Overview of SWIFT

— PKI certificates and HSMs

— Risk analysis in SWIFTNet and the SWIFT interfaces

— Integrity, filtering and other security controls

— Audit trails

— Archive, backup and business continuity planning

NoteThis course uses the Alliance portfolio toillustrate different security concepts. OtherSWIFT interfaces have different layouts ofscreens and printouts, but the generalconcepts are always the same.


2 daysUpdated



“The course books are very comprehensive and serve as agood reference point for the future. The instructors are veryknowledgeable and teach with a lot of enthusiasm. Theyexplain the complexity of SWIFT messages in a simple wayby using different market led examples.”Course participant — United Kingdom

Special Interest Sessions


People who have attended this course, also followed:SWIFT audit guidelines

Watch - analysing your business data



Are you a busy professional whois interested in finding out howyou can benefit (more) fromSWIFT? Don’t look any furtherand sign up for this 90 minutestraining! You will get a goodgrasp of SWIFT’s offeringwithin the financial eco-systemand learn how you can reach thedifferent market players throughSWIFT. You will also learn howyou can benefit from SWIFT’smessaging services and addedvalue offering through realpractical case studies, giving youfood for thought on how you toocan get more out of SWIFT interms of creating new businessopportunities and revenueshares, increasing youroperational efficiency anddecreasing your costs and risk.And all of this in only 90minutes!

AudienceThis course is aimed at productmanagers, team leaders, managers andbusiness analysts, or anyone interested inthe positioning of SWIFT within thefinancial markets.

Prior knowledgeNo prior knowledge is required.

Course content

— SWIFT in the financial services industry

— Reaching different market players using SWIFT (Market Infrastructures, CSDs, Financial institutions, Corporates, etc.)

— The SWIFTNet environment and messaging solutions

— Reducing your Total Cost of Ownership with SWIFT Services

— SWIFT in the changing landscape: responding to upcoming evolutions

— Case studies: learning from thesuccesses of your market peers


SWIFT in 90 minutes

56 Special Interest Sessions

90 minutesNew!


Does your job require SWIFTknowledge? Are you part of aSWIFT-related project team? Ordo you need to update yourunderstanding of SWIFT? Thisself-paced introductory e-learning module will give youan overview of SWIFT, itscustomers, its message standardsand its main products andservices. It gives you thenecessary foundation to enableyou to attend more advancedSWIFT courses.

Audience— Current and new users who need a

general overview of SWIFT

— Anyone who is interested in SWIFT

Prior knowledgeNo prior knowledge of SWIFT is required.

Course content— Introducing SWIFT

— Products and services

— Security

— Message standards

— Customer support services

Basics - your passport to SWIFT

57Special Interest Sessions

0,5 day


58

This course will give you acomplete overview of theSWIFT business solutions thatbanks can offer to theircorporate customers withregards to the various messagingservices available, differentservice models used andavailable connectivity options fora corporate to connect toSWIFT.

Audience— Corporate treasurers, regional

treasurers, treasury managers, financedirectors, trade service practitioners,heads of shared service centres

— Global bank cash management, tradeservices and transaction servicesmanagers

— Accounts payable and receivablemanagers

— Existing SWIFT corporate users orcorporates seeking to optimise theircommunication platforms with theirfinancial institutions

— Consultancy firms and application vendors


Course content— SWIFT standards and messaging

services (FIN, FileAct, InterAct)

— Highlights of specific FIN message standards

— Description of the SWIFT for corporate offering

— Cash and treasury management

— Different access models to SWIFT (SCORE, MA-CUG and TRCO )

— Different connectivity models to SWIFT

— Supporting your project


Using SWIFT - CertificationProgrammeThis course is part of the recommendedtraining path to become a ‘CertifiedSWIFT for Corporates Specialist’ (seepage 69).

SWIFT for corporates

Special Interest Sessions





1 day



FIN and ISO 15022 message guidelines for the offshore RMB

Offshore RMB volumes areincreasing and the processing ofthe majority of payments,treasury and securities messagesare not automated. Marketparticipants are concernedabout capacity constraints andrisk this places on their business.

SWIFT’s involvement wasrequested to help industryparticipants define guidelines sothat market participants canmake use of the SWIFT MTand ISO 15022 messages tofacilitate STP processing ofoffshore RMB products.

This course will give you anunderstanding of the offshoreRMB business trends andguidelines and how to correctlyuse them in SWIFT MT andISO 15022 messages.

AudienceThis course has been designed forexisting SWIFT users involved in offshoreRMB transactions, for institutions planningto get involved in offshore RMBtransactions, as well as for consultancyfirms and application vendors.

Prior knowledgeKnowledge of SWIFT Payments and/orForex and/or ISO 15022 messages isrequired.

Course content— Background of the offshore RMB

— What does it mean for you?

— How SWIFT can help

— The issue: CNH versus CNY

— Summary of the guidelines

— The Cash and Trade Group

— The Forex, Money Markets and Derivatives Group

— The Investor Perspective Group

— Cross markets

— Upcoming activities for the Best Practice Groups


People who have attended this course, also followed:Payments and cash management - using FIN messages


SWIFT in 90 minutes


New!150 minutes


Whether you will soon beembarking in a communityproject based on ISO 20022messages or are simplyinterested in finding out moreabout ISO 20022, this is theperfect place to start! You haveheard and read about ISO20022, but are you comfortablewith what it really means?What’s the difference between aschema, a business model, anelement, a message instance andwhat does it have to do withXML?

During this 90 minutes webclass, you will learn how to findyour way through the new jargonand find out how you willbenefit from this newmethodology. This course willenable you to take an active partin the next wave of changesaffecting the core of the financial

services industry: the usage of anew standard to exchangefinancial data across differentsystems, locations andgeographies.

AudienceAnyone involved in financial messagingand telecommunications who is interestedin ISO 20022. More specifically, businessanalysts, Standards implementationteams, IT staff, back-office staff, teamleaders and managers.

Prior knowledgeIt is advised that participants have ageneral understanding of SWIFT and thefinancial industry in general. The webclass ‘SWIFT in 90 minutes’ offers you justthat.

Course content

— Introduction: — Context: from FIN proprietary to

ISO and XML format— Definition of concepts, players

and items— Clarification of common

misunderstandings

— What’s in it for me?— New components, new

possibilities— Benefits of the new methodology— Tools and support

— Examples of ISO 20022 and XML messaging: T2S, SEPA, JASDEC, etc.





T2S in 90 minutes




90 minutesNew!


SWIFT’s MX standards areeminently suited to automatetoday’s complex message flows.Through this e-training module,you will acquire fundamentalknowledge about the ISO 20022process, the convergence and co-existence concepts and why andhow XML is used.

AudienceThis module is targeted at anyone whoneeds a good overview of ISO 20022 andits use of XML: business analysts, SWIFTadministrators, managers evaluatingSWIFT’s business solutions, etc.


Course content— Basics of XML

— MX message concepts

— ISO 20022 - co-existence and convergance

— Exercises


ISO 20022 and MX message standards - overview

0,5 day


During this one-day course, youwill discover ISO 20022 and thesolutions that SWIFT hasdesigned to help you implementit. After an introduction to XMLand ISO 20022, the course willprovide you with an overview ofthe different mappingtechniques and possibilities,including a demonstration of theSWIFT tools developed for thispurpose. If you are involved withan ISO 20022 related projectand are facing the translationchallenges related to theimplementation of ISO 20022 inyour institution, this is theperfect course for you!

AudienceThis course is intended for businessanalysts, project managers anddevelopers of any institution that wishesto implement ISO 20022 and translationfrom and to other syntaxes.

Prior knowledgeThis course requires XML knowledgewhich can be acquired through the webclass ‘ISO 20022 in 90 minutes’. A soundunderstanding of a specific marketsolution (e.g. Funds, SEPA, TradeServices Utility) is definitely and asset.

Course content— ISO 20022 methodology

— Examples of several standards (XBRL, FpML, FIN, ISO 20022, etc.)

— Market Practices extensions

— Overview of Alliance Integrator for translation needs

— Standards Developers Kit: content and demonstration

— Future plans to handle co-existence






T2S in 90 minutes



1 day




Do you want to analyse yourown performance over SWIFTor do you want to access keydata about SWIFT acrossmarkets and countries? Howmany messages are you sendingand receiving per month? Whichmessage types? How is yourtraffic volume evolving? What isyour market share of yourcountry’s total SWIFT traffic?Who are your maincounterparties? What is theaverage price of your messages?What is your total cost ofownership of SWIFT?

This comprehensive course givesyou direct and easy access tobusiness intelligence about yourown institution as well as theoverall market.

AudienceThis course is targeted at staff responsiblefor analysing the SWIFT business data ofyour company and those who areregistered Watch end users.

Prior knowledgeIt is recommended to have priorknowledge about your SWIFT business.

Course content— Watch portfolio overview

— Watch Analysers - dimensions and measures

— How to build results tables (drag and drop, filters, drilling down, expanding, nesting, etc.)

— How to work with data (sorting, hiding, ranking, subsets, charts, etc.)

— Extra (exporting, bookmarking, reports, etc.)

— Practical case scenarios on all your Watch Analysers






0,5 day


During this half-day session, youwill learn how the principles ofeconomic and financialsanctions impact your businessfrom a transactions perspectiveand how sanctions issuesmanifest themselves in yourprocessing of SWIFT messages.You will also learn the keyconsiderations in establishing awider sanctions complianceframework which will enable youto make more informeddecisions when it comes toverifying and screening yourSWIFT messages (for sanctionsissues).

AudienceManagers and staff working incompliance, risk, legal, financial crime andinternal audit units and customerinterfacing staff (relationship managers);as well as anyone who is verifyingpayments or any other transactionalmessages (trade finance, treasury andcapital markets, etc.) in the context ofsanctions.

Prior knowledgeWhile no specific prior knowledge isrequired, the course is focussed on someof the practical challenges ofimplementing sanctions compliance, sosome background knowledge ofsanctions regulations is beneficial.

Course content— The basic principles and purpose of

sanctions, and the practical challenges of achieving sanctions compliance

— Overview of sanctions regulations and recent developments

— Key considerations in implementing a framework of systems and controls around payments screening

— Identifying high risk business areas and key issues to monitor failures

— Understanding the operational challenges based on recent regulatory investigations

— Good practice guidelines for developing an effective sanctions compliance framework


This course is brought to you by SWIFT inassociation with Deloitte.

Introduction to financial sanctions






0,5 dayNew!





“Internally, the feedback has been very positive. Peopleappreciated the chance to attend and receive anindependent verification of their skill set. They’re proud toadd the certification to their e-mail signature. This is morethan just a training course – it’s something they can use intheir day-to-day business and experience with customers.”David Watson — Deutsche Bank

Using SWIFT -Certification Programme


Using SWIFT - Certification Programme


Are you looking for a formalproof of your or your staff'sSWIFT knowledge? SWIFTTraining's ‘Using SWIFT -Certification Programme’ hasbeen designed to offer you this.Through a formal exam, youwill receive the confirmationthat you or your staff havesuccessfully assimilated theinformation you/they haveacquired during SWIFTTraining courses or on-the-jobexperience. The ‘Using SWIFT -Certification Programme’ isrole-based and focusses on theknowledge required by specificroles in an institution. Readmore about our three-stepprogramme and differentiateyourself with the ‘Using SWIFT- Certification Programme’.

Your benefits— It guarantees your staff have

the required knowledge — It ensures that you have the required

expertise in-house at any time, which is essential in crisis situations

— It offers you a specialist reputation, in the eyes of your management or your clients

— It helps you to increase efficiency and reduce costs

Step 1 - Choose your certificateBased on your/your staff's current role orcareer aspirations, you first decide which

You can choose from three certifications,with more to come in the future:— SWIFT for Corporates Specialist— Alliance Access/Entry Operator— SWIFTNet Security Officer

Step 2 - Prepare for your examIf you do not have the requiredknowledge, you can attend SWIFTtraining. For each certification, we havedesigned a recommended training pathwhich will provide you with the necessaryknowledge.

Step 3 - Take the examWhen you are ready to take the exam,you schedule it at one of the test centres.Test centres are located in many citiesspread over the world. Upon successfulcompletion of the exam, you will receiveyour certificate from SWIFT Training by e-mail.

On-site CertificationExams are usually taken at a test centre,but if you have a group of people whorequire training and certification on thesame topic, you can choose to run theprogramme at your premises. Please visit www.swift.com/training for

more information, or contact us directly.


SWIFT for corporates Specialist

69Using SWIFT - Certification Programme

This certification has beendesigned to validate theknowledge of sales and salessupport professionals withinfinancial institutions that wish tomake available SWIFTconnectivity to their corporateclients. Candidates for thisCertificate must pass an examon 'SWIFT for Corporates'-related business and technicaltopics to acquire the title'Certified SWIFT forCorporates Specialist'.

Topics on which you will be certified— Business drivers for corporates joining

SWIFT

— SWIFT interfaces

— Connectivity options to SWIFT

— SWIFT messaging services for corporates

— SWIFTNet security

— Usage of message standards (FIN and ISO 20022) for corporates

— Available SWIFT services for corporates (payments initiation, cash management, foreign exchange and money market confirmations, account reporting, electronic bank account management, trade services, and 3SKey)

Recommended training pathIf you do not have the required knowledgeon the above topics, you can decide totake additional SWIFT training. We havedesigned a recommended training pathwhich will provide you with the necessaryknowledge to enable you to pass theexam. Visit the SWIFT Training site formore information.

— SWIFT for corporates

— Treasury management using FIN messages

Validity of your certificateYour certificate will expire when SWIFTconnectivity for corporates changes andthe exam you have taken is no longerrepresentative. SWIFT Training will informyou in due time of the expiry of yourcertificate.

On-site certificationExams are usually taken at a test centre,but if you have a group of people whorequire training and certification on thesame topic, you can choose to run theprogramme at your premises.

“The training and accreditation have provided HSBC staff with expert insight into SWIFTfor Corporates and this experience will further enhance the ‘best-in-class’ service we deliverto our clients when implementing SWIFT solutions.” Jason Dove, manager, client integration, payments and cash management, HSBC

0,5 day


This certification has beendesigned to validate theknowledge of staff who areresponsible for the FIN messagepreparation process and basicRMA. Candidates for thisCertificate must pass an examon the daily operations ofAlliance Access/Entry to acquirethe title 'Certified AllianceAccess/Entry Operator'.

Topics on which you will be certified— The menus and windows of Alliance

Web Platform

— Message preparation: creation, verification, modification and authorisation of FIN messages in Alliance Web Platform

— Monitoring messages and routing/disposing to other queues

— Creating FIN message templates and using them

— Connecting to the SWIFT network for sending and receiving messages

— Creating and exchanging RMA authorisations with your correspondents for FIN

— Searching for specific messages or events in Alliance Access/Entry and running reports

— Monitoring your system (basic level)

Recommended training pathIf you do not have the required knowledgeon the above topics, you can decide totake additional SWIFT training. We havedesigned a recommended training pathwhich will provide you with the necessaryknowledge to enable you to pass theexam. Visit the SWIFT Training site formore information.

— Operating Alliance Access and Entry

Validity of your certificateThis exam is based on Alliance 7.0. Yourcertificate will expire when SWIFT releasesa new version of the Alliance Access/Entryinterface which significantly changes thefunctionalities, and the exam you havetaken is no longer representative. SWIFTTraining will inform you in due time of theexpiry of your certificate.


Alliance Access/Entry Operator


0,5 day


SWIFTNet Security Officer

71Using SWIFT - Certification Programme

This certification has beendesigned to validate theknowledge of SWIFTNetSecurity Officers on SWIFTsecurity-related matters.Candidates for this Certificatemust pass an exam on the rolesand responsibilities ofSWIFTNet Security Officers toacquire the title ‘CertifiedSWIFTNet Security Officer’.

Topics on which you will be certified— The Public Key Infrastructure and the

way it is implemented in SWIFT

— Security in the SWIFTNet environment

— Management of certificates (User, SNL and web)

— Concepts of Role-Based Access Control (RBAC) and Closed User Group (CUG)

— The SWIFTNet Online Operations manager application

— Usage of Secure Channel application: the offline handling of security requests

Recommended training pathIf you do not have the required knowledgeon the above topics, you can decide totake additional SWIFT training and consultsecurity-related documentation. Thefollowing course and documentation willprovide you with the necessaryknowledge to enable you to pass theexam. Visit swift.com for moreinformation.

SWIFT Training

— Managing PKI with Browse

Documentation

— Certificate Administration guide

— SWIFTNet Online Operations Manager user guide

— Secure Channel user guide

Validity of your certificateThis exam is based on Alliance 7.0. Yourcertificate will expire when SWIFT securityand the tasks of SWIFTNet SecurityOfficers change and the exam you havetaken is no longer representative. SWIFTTraining will inform you in due time of theexpiry of your certificate.


0,5 day


72

AND NOW, IT’S UP TOYOU...You’ve reached the end of our course catalogue. And nowit’s up to you! Draw up your training plan or ask our help to design your personalised training package.

All year long, we are adding new and interesting courses tothe portfolio and new sessions to the course schedule inmany locations throughout the world or via the internet.

To keep up to date on the latest and greatest of SWIFT Training, visit our website www.swift.com/training on a regular basis, register to the SWIFT Training newsletter or follow us on Twitter (@swiftcommunity).

Don’t hesitate to contact us with your requests and ideas on [email protected], give us a call or meet us atcommunity events.

We are looking forward to welcoming you at our courses!

Best regards,The SWIFT Training team


For more information about SWIFT Trainingplease contact [email protected] visit swift.com/training

For more information about SWIFTvisit swift.com

To join the community debatevisit swiftcommunity.net

OCT12


Documents

Swift 7