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CARAGA STATE UNIVERSITYCabadbaran Campus, Cabadbaran City
Department of Engineering and Information Technology
Course Syllabus in IM 130 (Quality Consciousness, Processes and Habits)
Part I: Vision, Mission, Goals and Objectives
Vision: A premier institution of higher learning in Caraga Region committed to global excellence in science and technology, and humanities towards sustainable development.
Mission:
Caraga State University is committed to the four-fold functions (quality instruction, research, extension, and production) of higher education by: providing quality and relevant education in science and technology, and humanities; developing competent individuals who are scientifically trained, technologically skilled, and morally upright; contributing in the creation of an eco-friendly and healthy environment; participating actively in transnational collaboration, industry linkages and global networks.
Goals: To provide a dynamic and quality education thru efficient delivery of instruction in all curricular programs. To expand relevant curricular programs, which are in line with the current requirements to complement the needs of industries. To enhance scholarly activities and research capability of faculty and students. To produce degree and ladderized program graduates who are technologically skillful and globally competitive. To develop linkages and partnerships with the local and national communities, linkages of Research and Extension & External Affairs and university alumni. To create a culture of environmental consciousness, strong sense of values and responsiveness. To adopt an attractive admission and retention policies to effect enrollment increase. To support in the promotion of production of goods and services.
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Objectives: To facilitate an ongoing faculty development and close monitoring system of faculty performance. To review & offer programs focusing on the needs of the region and global market. To expose the faculty and students to seminars and mentoring in research in Science, Technology and other disciplines to increase their skills. To equip the faculty with adequate knowledge, skills thru trainings, scholarships and seminars and acquire modern facilities to insure high percentage of LET and TESDA
competency passers. To establish linkages in Industries, LGU, Educational Institutions and other Establishments to support in the implementation of programs like Information Technology,
Tourism & Hotel and Restaurant Management and Engineering. To promote a clean, green and bloom premises and eco- friendly environment. To expand students scholarship opportunities by allocating appropriate funds and generate grants/ supports from linkages. To encourage livelihood activities for socio- economic development of the community.
Part II: Subject Details
COURSE NO. IM 130
COURSE TITLE Quality Consciousness, Processes and Habits
COURSE DESCRIPTION This course focuses on ISO 9000, 9001:2000 and CMMI with specific discussion of the two integrated disciplines-Quality Management and process improvement. It provides the students with a theoretical foundation of ISO 9001:2000 and CMMI and discusses practical applications and ramifications of development standards. Computing technology concepts and approaches to computer use in business. It also presents a through discussion on Quality Management and Quality Systems implementation in Software Development.
NO. OF UNITS 3 Units PRE-REQUISITE OneGENERAL OBJECTIVES At the end of the course, the students will be able to:
Explain the principles and concepts of ISO 9000 including the fundaments of ISO 9001:2008 Discuss the management aspects of the ISO 9001:2008 implementation, the functions of maintaining and managing
the quality management system and how it relates to existing regulatory and statutory requirements of the University including the associated accreditation requirements of the University between ISO 9001 requirements.
Anticipate the problems that might arise in the maintenance and implementation of an established ISO 9001 management system.
Gain confidence and competence in the use of specific templates and procedures to address common problems related in the implementation of a Quality Management System.
Topic Time Instructional
3
Frame(Hours)
Specific Objectives Mode of Instructions Materials and
Resources
EvaluativeMeasures
Values
I. ORIENTATION Mission and Vision of the
Institute Department Goals and
Objectives Course Syllabus Class Policies
2 hrs 1. Memorize The Institute Mission and Vision
2. Relate to personal goals and objectives
Lecture/Discussion using Slide Presentation
Demonstration lecture Problem Solving Technique
Billboards of Vision and Mission of the Institute
Copy of Department goals and objectives
Students handbook
Oral Recitation in the classroom
Personal drive and hard work
Determination
II. Basic Concepts Principles or prescription Quality The interested parties The Characteristics of
Quality Achieving sustaining and
Improving quality
Prelim
6 Hrs.
1.Explain the basic concepts of Quality
2.Differentiate the Characteristics of Quality
3.Explain the principles or prescription of Quality
Lecture/Discussion using Slide Presentation
Demonstration lecture
LCD Projector and screen
Board Marker and white board
Computer Unit
Oral Recita-tion in the classroom
Quiz
Patience in performing operations gives accurate results
III. Role, Origins and Applications of ISO
The role of ISO 9000 Origin of ISO 9000 Changes to ISO 9000 Exclusions An alternative structure Certification of ISO 9001:2000
15 hrs1. Determine the History of the ISO 9000.2. Explain the alternative structure3. Explain the role of ISO 9000 and its origin
Lecture/Discussion using Slide Presentation
Demonstration lecture
LCD Projector and screen
Board Marker and white board
Computer
Oral Recita-tion in the classroom
Quiz Board
Work
Critical thinking is a tool for careful evaluation.
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IV. Quality Management System
Establishing a quality management system Identifying processes Sequence and
interaction of processes Criteria and methods for
effective operation and control.
6 hrs.
1. Applying the quality management
Systems.2. Determine the processes of QMS
3. Differentiate the sequence and interaction of processes.
Lecture/Discussion using Slide Presentation
Actual Demonstration in the computer
LCD Projector and screen
Board Marker and white board
Computer Unit
Board work
Quiz
Computer Hands-on
Determination & hard work to finish the desired project.
Patience in working with codes in order to get a correct output
V. Management Responsibility
Management Commitment
Customer Focus Quality Policy Quality Objectives Quality management
system planning Responsibility and
authority
Midterm
30 hrs.
1. Explain the management Responsibility2. Perform quality policy and objectives.3. Explain the Quality
Management System Planning and its responsibility and authority.
Lecture/Discussion using Slide Presentation
Demonstration lecture
LCD Projector and screen
Board Marker and white board
Computer
Oral Recita-tion in the classroom
Quiz Board
Work
Mental alertness and patience in working the file system
5
VI. Resource Management
Determining resources Providing resources Competence of personnel Trainings, awareness and
competence Infrastructure Work Environment
9 hrs.
1. Perform resource management by determining resources and providing resources.
2. Explain the training, awareness and competence
3. Apply the training, awareness and competence in the work environment.
Lecture/Discussion using Slide Presentation
Demonstration lecture
LCD Projector and screen
Board Marker and white board
Computer Text Books Eraser
Oral Recita-tion in the classroom
Quiz Board
Work
Personal drive and hard work
Determination
Develop confidence
VII. Product Realization and Improvement
Planning Product realization processes
Customer-related processes
Design and development Purchasing Production and service
provision Control of measuring and
monitoring devices
9 hrs.
1. Cite the planning of product realization processes.
2. Explain the customer-related processes, design and development of the product realization.
3. Examine the control of measuring and monitoring devices.
Lecture/Discussion using Slide Presentation
Demonstration lecture
LCD Projector and screen
Board Marker and white board
Computer Text Books Eraser
Oral Recita-tion in the classroom
Quiz Board
Work
Personal drive and hard work
Determination
Develop confidence
VII. Measurement, Analysis and Improvement
Monitoring, measurement, analysis and improvement processes
Customer satisfactions Internal audit Monitoring and
measurement of processes
Monitoring and
9 hrs.
1. Perform monitoring, measurement, analysis and improvement of the processes.
2. Cite the customer satisfactions and improvement.
3. Determine the Analysis of the data.
Lecture/Discussion using Slide Presentation
Demonstration lecture
LCD Projector and screen
Board Marker and white board
Computer Text Books Eraser
Oral Recita-tion in the classroom
Quiz Board
Work
Personal drive and hard work
Determination
Develop confide
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measurement of product Control of non-conforming
product Analysis of data Improvement
nce
IX. Research
Case Study Educational Field Trip
(Field Trip Output)
1. Highlight of the school year for most student.
2. Learn more about the world business Quality Management System.
3. Interact and have a chance to experience hands-on learning while also being introduced to new environments.
Discussion for company visit
Instructions for rules and regulations
Demonstration lecture
Tour Bus, Van, Taxi
Passenger Sea ship
Tickets Industries
and IT Companies
Hotel for accommodation
Narrative report
Field Trip output
Field Trip Evaluation
Reporting
Oral defense for case study
Personal drive and hard work
Determination
Develop confidence
Equipment and Materials used
LCD Projector and screen, Whiteboard, Board Marker, Ball pen and Computer Units References
ISO 9000 Quality Systems Handbooks 2001 (4th Edition) : David Hoyle Department of Trade and Industry, (1982). White Paper on Quality, Standards and Competitiveness, HMSO International Organization of Standardization, (2000). The ISO Survey of ISO 9000 and ISO 14000 Certificates Ninth Cycle 1999, ISO Seddon, John (2000). The case against ISO 9000, Oak Tree Press.
III. Additional Resources 1. Internet Access (Search Engine for Quality Management System)2. Quality Management System Books3. ISO 9000, 9001:2000 and other ISO standards
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VI .Criteria for Grading
Major Examinations ACADEMIC SUBJECTSPrelim Exam ………………………………………………. 20%Midterm Exam …………………………………………….. 20%Final Exam / Oral Defense……………………………… 20%Attendance …………………………………………………… 10%Reporting/ Project/Quizzes/Recitation ………….. 30% TOTAL …………………………………………………… 100%
Prepared by:
RONALD A. MONZON Instructor
Checked by: Checked by: Approved by:
MARILYN B. CASTILLO, Ed. D. ARACELI R. MANDIN, Ed. D. LOLITA P. MARAGANAS, Ed. D.DEIT, Chairman Head, Academic Instructions Campus Director
The final grade corresponding to the student’s general average is given in the table below:
GENERAL AVERAGE FINAL GRADE97 - 100 1.094 - 96 1.2591 - 93 1.5088 - 90 1.7585 - 87 2.082 - 84 2.2579 - 81 2.5076 - 78 2.75 75 3.00Conditional 4.00Incomplete INCFailed 5.00Dropped DRPIn Progress In Progress