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SYMBIOSIS CENTRE FOR DISTANCE LEARNING (SCDL)

Student Handbook

2015

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Director’s Message

Global boundaries are vanishing, merging people of diverse cultures, nationalities and age groups.

Education is emerging as the most powerful platform in the ' boundary-less' world. Distance learning

opens new directions of opportunities for students to obtain higher education without the constraint of

location and time. Symbiosis Centre for Distance Learning (SCDL) offers a chance to enhance your career

and life through the medium of quality education.

Symbiosis Centre for Distance Learning (SCDL) has pioneered in India interactive e-Learning content in

the curriculum as a supplementary learning methodology, in order to improve the understanding of

concepts through cases and examples. SCDL has for the first time in India, introduced online assessment

systems, to pursue our mission of ‘flexible learning opportunities anywhere, anytime’ and to provide

ultimate convenience, ease and flexibility to our students.

The Corporate Business Administration program has also gained tremendous popularity and SCDL is now

an education provider to leading companies in India, such as IBM, Cognizant, Infosys, Wipro, Ranbaxy,

Collabera, Aditya Birla, Bharti Retail Pvt. Ltd., Wall-mart, Vodafone, Cipla, etc.

SCDL has been invited by foreign universities for collaboration; a mark of our excellent quality education.

I welcome each one of you to our 'Global Campus' where latest technology, innovative teaching

methodologies and quality education are blended together to create unique learning experiences.

Dr. Swati. S. Mujumdar

Principal Director, Symbiosis Open Education Society

Director, Symbiosis Centre for Distance Learning

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Contents:

Sr. No Details Page No.

GUIDELINES FOR STUDENTS OF ACADEMIC YEAR 2015-16

1 Admission Related Information / Instructions

1.1. Confirmed Admission

1.2. Provisional Admission

1.3. Important Instructions

5-6

2 Fee Instructions

2.1. Mode of Payment

2.2. Fee Policies

2.3. Fee Concession Scheme to Economically Backward Community (EBC)

6 - 7

3 Admission Policies

3.1. Admission Cancellation (By SCDL)

3.2. Refund of Program Fees (By Student)

3.3. Change of Programs / Splz / Profile / Category and Apply for Dual Splz

8 - 9

4 Self-Learning Material

4.1. Dispatch & Re-Dispatch

4.2. Purchase of SLM

10

5 Important Dates 10

6 Administrative Charges for Other Service Requests 11

7 Timelines for Activities 12

8 Academic Instructions

8.1. E-Learning Facility

8.2. Virtual Classroom & Chat Room Facility

8.3. E-Library and Library Facility

13 – 14

9 Student Support Services

9.1. E-Communication & Call Centre

9.2. Grievance Cell

14

10 Student Grievance Redressal Forum 14

11 Web Based Services

11.1. Minimum System Requirements and Pop Up Blocker

11.2. Student Center Login

14 – 15

12 List of SCDL Holidays for the Year – 2015 15

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GUIDELINES FOR STUDENTS OF

ACADEMIC YEAR 2015-16

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1. ADMISSION RELATED INFORMATION / INSTRUCTIONS

Students seeking admission to the desired programs other than PGDBA, need to submit, as per the applicable Eligibility

Criteria of the enrolling program by hand or courier, duly filled application form along with attested copies of academic

documents, work experience documents (if any), name change document (if any), 2 pp size photographs, photo identity

proof and a Registration Fee, to SCDL Pune Campus.

Students seeking admission to the PGDBA program need to submit by hand or courier, as per the applicable Eligibility

Criteria 1 and Criteria 2, the following documents:-

Duly filled application form along with attested copies of academic documents, work experience documents (if any),

name change document (if any), 2 passport size photographs, photo identity proof and a Registration Fee, to SCDL

Pune Campus. And a copy of his/her valid score card of any one of the State Level MBA/MMS-CET/G-MAT/CAT/MAT/ ATMA/XAT/C-

MAT or equivalent entrance test at State or National level, valid for Academic year 2015-2016 or

Student must appear and qualify in the SCDL PGDBA Entrance Test 2015-2016.

Note: Students seeking admission to PGDBA program who have not appeared any of the State Level or equivalent

entrance test at State or National level, valid for Academic year 2015-2016 have to clear the SCDL-PGDBA Entrance Test

2015-2016. In such a case student will be granted admission only after he or she qualifies in the SCDL-PGDBA

Entrance Test 2015-2016 and fulfills eligibility Criteria 1.

Every student of SCDL who is registered or granted admission receives an ID card and or admission letter, set of bar code

labels, Service Request Form (SRF), Program Fee Payment form.

1.1. Confirmed Admission

Students who fulfill all admission related eligibility criteria as per SCDL policies get Confirmed Admission. Students

seeking admission to the PGDBA program who fulfill the Eligibility Criteria 1 and Criteria 2, both, are granted

confirmed admission.

An admission letter, an ID card, bar codes is send to students by post.

1.2. Provisional Admission

Provisional Admission is given when Students fulfill the admission related eligibility criteria as per SCDL policies and

the application form submitted to SCDL has deficiencies such as:

1. Photographs (2 copies) are not attached.

2. Photocopy of the Graduation Certificate submitted are not attested by a Gazetted Officer/ notarized.

3. Service Certificate (for Diploma holders and Active Defence Personnel) is not enclosed / attested.

4. Inadequate documents / application form. OR Application form not signed.

5. Name Change Certificate is not enclosed, if applicable.

6. Visa/Passport copy (for International/SAARC students) is not enclosed.

7. Photo identity proof not attached or attached unclear copy.

8. ONLY for PGDBA program: Not submitted the copy of his/her score card of any one of the State Level MBA/

MMS-CET/ G-MAT/ CAT/ MAT/ ATMA/ XAT/ C-MAT or equivalent entrance test at State or National level, valid for

Academic year 2015-2016, duly self-attested.

Students admitted on provisional basis do not receive their ID card, until their admission is confirmed. Students must

submit required documents (notarized / attested) or comply with deficiencies immediately upon receipt of provisional

admission letter, so as to get confirmed admission.

Provisional admissions of students who fail to submit the required documents on or before November 30, 2015 are

liable to be cancelled and SCDL will not refund any fees paid by the student in such an event. It is the sole responsibility of

students to submit all the required documents within the prescribed timeline.

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1. 3. Important Instruction

It is mandatory for all students to activate & access their login-ID on the website www.scdl.net after receiving

the Student Centre Login details, mentioned in the admission letter.

Instructions given in the student handbook and any other instructions given through print or email or website

are the rules and policies of the Institute.

All admission related queries (i. e. Queries for confirmed / provisional admission, ID card and Barcode related)

should be sent to SCDL on admissionstatus@scdl.net.

Please ensure that the registration number printed on the admission letter & barcode labels is the same. If not,

please contact SCDL for new barcode labels.

Students cannot opt for two PG Diploma Programs at SCDL. That is, students who have enrolled earlier, should

complete the earlier program successfully (exam, assignment, practical & project as applicable for the program)

before applying for another PG diploma with SCDL.

Students should forward attested photo copies of documents clearly mentioning their registration number,

name & address on each document. Students should not submit any original documents. SCDL will not be

responsible for return / loss of such original documents / certificates.

2. FEE INSTRUCTIONS

For General / Civil / Defence / Paramilitary / Police / Symbiosis Employee / International / SAARC Students:

2. 1 Mode of Payment

Online: Students can pay registration fee, program fee, assignment fee and exam fee online.

Demand Draft: Students can pay fees via a Demand Draft (DD) drawn in the favour of “The Director, SCDL,

Pune” and payable at Pune. All DDs should be sent by Post / Courier to SCDL, Pune only. Student must affix

bar code sent to them with Admission Letter and mention their name, registration number, contact number,

program enrolled and type of fees being remitted on the reverse side of the Demand Draft using ball-pen

only. Students must retain a photocopy of the Demand Draft sent to SCDL. SCDL will not be responsible for

lost / delayed / unidentified DDs. SCDL is not liable for loss of financial instruments in transit or for

unidentified financial instruments, i. e. Without sender’s details or reason of fee remittance on the reverse

of the DD. Cash must not be sent by Post / Courier to SCDL. SCDL will not be responsible for depositing of

any DD which is not payable in Pune or cash sent by post / courier. Payments made via Cheque and or any

co-operative banks DD are not accepted.

Cash: Fees can be paid in cash only at SCDL, Main Pune Campus.

International / SAARC students: Such students must remit all fees in USD or INR equivalent, as prescribed by

SCDL, irrespective of the USD / SAARC conversion rate. The Exchange rate for conversion will be Rs. 65 against 1

USD for current Financial Year - 1st April 2015 to 30th March 2016.

2. 2. Fee Policies for all Programs

Students have two options to pay the program fees as per below specified timelines.

Option 1 – One Time Payment: Pay the full course fees in one time payment, as prescribed for the respective

program, on or before November 15, 2015.

Option 2 - Two-Installments: Pay the course fees in two installments, as prescribed for the respective program

on or before November 15, 2015.

Students who are exempted from appearing for SCDL-PGDBA Entrance Test 2015-2016; must enclose a copy of

his/her valid score card of any one of the State Level MBA/MMS-CET/G-MAT/ CAT/MAT/ATMA/XAT/C-MAT or

equivalent entrance test at State or National level, with the application Form and pay the program fees as per

option 1 or option 2, as specified above.

Students appearing for SCDL-PGDBA Entrance Test 2015-2016:

Students need to pay Entrance Test fee online, through the payment gateway,

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Applicable Entrance Test fee is Rs 300/- [for National that is General and Defence category], USD 20 (for

International category) and USD 15 (for SAARC category).

SCDL-PGDBA Entrance Test 2015-2016 fee is non-refundable.

Students need to first qualify in the Entrance Test, get confirmed admission and then pay the complete

program fees on or before November 15, 2015.

Note: Registration fee is non-refundable.

Student’s who have been granted admission on a provisional basis, are also required to pay Program Fees as per the

prescribed fee installment timeline.

Students who fail to pay complete fee within specified timeline will have to pay late fee along with complete program fee on or before December 30, 2015.

Students who have opted for Option 2 – Two Installment mode for program fee payment and have paid only the 1st installment till November 15, 2015 will have to pay the late fee over and above the 2nd installment amount.

The applicable late fee is as under:

Program Duration General Defence SAARC International

All 2 year Rs. 5,000 Rs, 4500 USD 150 USD 300

All 1 year Rs. 3,000 Rs, 2500 USD 100 USD 200

Only DELT Rs. 1000 Rs. 1000 USD 25 USD 30

Failure to pay complete program fees, even with late fee as per the prescribed deadline will result in

cancellation of admission.

SCDL is not liable to refund any excess / unidentified fees (no registration number / no name / no fee type

mentioned DDs) paid by the student towards program / course / exam / other fees.

Any excess fees, if paid by student, can be utilized for any other applicable services by the student in the same

financial year subject to the Director's approval. Student must submit a formal application (Unidentified Fee

Form available in student centre login) for the same on or before March 01, 2016.

Demand Drafts received without any information of the student and / or type of fees remitted is processed

under suspense account. Such demand drafts can be claimed / transferred to the respective student's account in

the same financial year, i. e. till March 01, 2016, after which such queries / applications will not be entertained /

processed. Students must submit a formal application for the same on or before March 01, 2016 along with a

proof (authentic bank encashment letter / issue letter or DD photo copy). SCDL is neither responsible for

returning / crediting to students account any unidentified DD nor for loss of any Demand Draft / Cashier's

Cheque in transit forwarded by student.

Students will not receive fee credit unless proper details are mentioned on the reverse of the DD. As per RBI rules, a demand draft is valid only for 90 days. SCDL will accept DDs till 60 days from the date of

issuance of a DD.

SCDL will not accept any personal / Banker’s Cheque or any co-operative bank demand drafts for any kind of fee

payment. SCDL does not take any responsibility to return such personal / Banker’s Cheque or co-operative bank

demand drafts or to credit the same to the student's account.

Students are advised not to send any type of fees in the form of cash by post/courier. SCDL will not accept and

shall not be responsible for the return of cash sent by post/courier.

Students should not pay any fees directly to any bank / s.

Additional Specialisation and other fees may be paid in cash (at SCDL, Pune Office only) or by Demand Draft in

favour of 'The Director, SCDL, Pune', payable at Pune.

All fee related queries should be sent to SCDL through 'Post My Query' option to 'Fee Queries', from the option

list provided in the dropdown menu, in the student login.

SCDL will not accept in any case, any program fees in cash by post / courier at Main Pune Campus.

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2.3. Fee concession Scheme for Economically Backward Community (EBC)

Symbiosis firmly believes that it is the foremost responsibility of every educational institute to contribute to some

extent for the cause of up-liftment of the weaker section of the society. Symbiosis is fully aware of its social

obligations and to meet these social obligations, Symbiosis Open Education Society is pleased to announce fee

concessions to 100 deserving students (belonging to Economically Backward Community (EBC)) fulfilling the

eligibility norms. The details of the Scheme shall be updated on the website.

3. ADMISSION POLICIES

3. 1. Admission Cancellation (By SCDL)

It is the sole responsibility of the student to pay all prescribed fees as per the timelines mentioned in the prospectus for the

program in which he / she has enrolled. If a student fails to pay the fees as per the timelines, then in such a case, his / her

admission shall stand cancelled.

In case of students enrolled on a provisional basis, if the documents required for the purpose of eligibility are not

submitted on or before November 30, 2015 or if submitted with deficiencies (i. e. not in the manner prescribed) and the

deficiencies are not made good on or before November 30, 2015 or within 15 days of communication to that effect,

whichever is later, then his / her admission shall stand cancelled.

In both the cases as mentioned above and in case of late admissions, the student is not entitled to any refund of paid fees.

3. 2. Refund of Program Fees (By Student)

Students desiring to cancel their admission need to submit an application for cancellation of admission (Application

for Refund of Program Fees) only in the prescribed format, available in the student login on SCDL website, within 30

days from the date of admission for the enrolled program.

Students will receive only the refund for program fees paid by them after the deduction of 25% administrative

charges, on the paid amount. Prospectus and registration fees are non-refundable and non-transferable.

Refund application will be processed only after the student returns, the self learning material,

confirmation/provisional letter, ID card or any other SCDL material that the student has in his/her custody.

In case the study material and/or ID card are not returned to SCDL along with the application for cancellation of

admission, Rs 800/- and Rs 100/-respectively will be deducted from the refund amount for Study Material and ID

card respectively.

Any application for refund of program fees received after 30 days from the date of admission for the enrolled

program will not be accepted.

In case of admission being cancelled by SCDL on account of provisional admission status or non-payment /

incomplete payment of program fees or both, student is not eligible to apply for refund of any fees paid.

SCDL will not accept any requests for admission cancellation sent by e-mail or fax.

The institute will take approximately 60-90 days to process the refund of course fees.

3. 3. Apply for: - Duplicate ID card / Specialization Change / Program Change / Profile - Category Change / Dual Specialization

3. 3. 1. Duplicate ID card

Student need to send one passport size photograph attached with a duly filled Service Request Form

available on SCDL website along with the administrative charges as mentioned under the clause 6.

Administrative Charges for Other Service Request/s. The DD should be in favour of 'The Director, SCDL,

Pune', payable at Pune.

3. 3. 2. Specialisation Change

Students can apply for change of Specialisation on or before November 30, 2015. Students can send an e-

mail through 'Post My Query' option to 'Profile Change', or can send Service Request Form duly filled and

signed on or before the due date.

Students enrolling for single courses cannot apply for subject change.

The students should send a duly filled Service Request Form, available in their Student Centre Login or can

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e-mail us through ‘Post My Query’ for any profile change requests, like name change, address change, DOB

change, etc. With a valid proof.

Students have to mention elective for III & IV Semester while changing Specialisation for PGDBA enrolled

program.

Late Specialisation change, only on Director’s approval, with applicable charges is allowed.

3. 3. 3. Program Change

Students who wish to apply for program change from their existing enrolled program to any other program

offered by SCDL in the same academic year will have to follow the below process:

Students first need to send email to SCDL on Profilechange@scdl.net with the request to change of

program that they wish to apply for.

SCDL shall seek management approval and then revert to student with the status of request for program

change whether approved or not.

In case the request is approved then the student shall be informed by SCDL the further course of action

to be taken by the student, so as to process the request for program change with applicable

administrative charges.

Late Program change, only on Director’s approval, with applicable charges is allowed. Note: Late Program

change facility is not available if student wishes to apply for program change to PGDBA.

3. 3. 4. Profile / Category Change

Students have to inform SCDL via e-mail through 'Post My Query' facility or submit duly filled Service

Request Form, immediately in case of any Change in their Profile, e. g. communication address / contact

no. / email. Students, who have applied for Name Change, are also required to send a duly filled Service

Request Form along with the Duplicate Id charges and apply for fresh Identity Card and simultaneously

return the old ID card to SCDL.

Students who are going abroad (for a period which is equal to / more than Registration validity period) and

want to Change their Category to International / SAARC for continuation of their program, will have to pay

the difference in the program fees as applicable to International / SAARC category (as per given exchange

rate) and submit necessary documents with Service Request Form such as Address Proof mentioning the

foreign address and VISA or passport copy for the same. The application will be processed only after

verification of documents and on receipt of payment. The ID card and registration number will remain the

same. International / SAARC students may appear for exams in India by paying 'Exam Fees as applicable for

Civil / General Category students.

Status change from International / SAARC to Civil / General Category is possible, but the excess program

fees paid is non-refundable.

For more detailed information, queries can be e-mailed at SCDL through 'Post My Query' facility.

International students. Student should not submit any fees in cash by post / courier. SCDL does not hold

any responsibility and is not liable for loss or return of the same.

3. 3. 5. Dual Specialisation

Dual Specialisation option is available for PGDBA & PGDIM programs. Students are requested to send the

duly filled Service Request Form available on SCDL website along with the Dual Specialisation fees as

mentioned below on or before November 30, 2015.

Program Civil / Defence International SAARC

PGDBA Rs. 7000 USD 600 USD 300

PGDIM Rs. 3500 USD 300 USD 150

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Note: The DD should be in favour of 'The Director, SCDL, Pune', payable at Pune. Students applying for Dual Specialisation under PGDBA, have to mention the electives for V & VI Semester as well for the applied Dual Specialisation. There is no facility to change the applied Dual Specialisation.

4. SELF-LEARNING MATERIAL (SLM)

4. 1.Dispatch and Re-Dispatch of SLM

SLM will be dispatched to the students semester-wise and subject to admission status and program fee payment

of the respective program. Students can also collect the study kit by hand from SCDL, Pune with prior notification.

The dispatch docket number and date of dispatch is available to students in their student centre login under

Dispatches tab.

In case the study kit dispatched is not received by the student within 30 days (By EPP) or within 8 days (By

courier) from the date of dispatch, student should contact SCDL for the status of delivery with their updated

communication address and contact no.

In case the study kit is returned back to SCDL due to the non-availability of student at the provided address,

change of address or incomplete address, re-dispatch charges will be borne by the student.

The students must inform the changed address, e-mail ID and contact number to SCDL immediately. SCDL will not

be responsible for delay / non-receipt / loss of SLM in transit, if the changed address is not communicated to SCDL

before the dispatch. Student needs to pay the cost of re-dispatch of study kit.

The first re-dispatch is free subject to the previously dispatched SLM (1st SEM only) returned to SCDL / not received

by student / not returned to SCDL. For any subsequent re-dispatches, the student will be required to pay additional

re-dispatch fee Rs. 500.

Be Noted that from 2nd semester onwards re-dispatches will be charged (as mentioned above) on account of non

receipt of SLM by either the student, nor returned to SCDL or returned to SCDL for any reason.

Any complaint received after 90 days from the date of dispatch about the non-receipt of SLM, the applicable

charges for the purchase of the study kit have to be borne by the student.

4. 2. Purchase of Self Learning Material (SLM)

General / Defence / Police / Paramilitary Category: - Students need to send the duly filled Service Request

Form available on SCDL website for the purchase of SLM along with the charges as mentioned under the clause

6. Administrative Charges for Other Service Request/s. The DD must be drawn in favour of 'The Director, SCDL,

Pune', payable at Pune.

International / SAARC Category: Students need to inform SCDL via e-mail to International cell through 'Post My

Query' facility in student login, with the request to purchase the SLM of entire semester or single book of their

enrolled program. And post which they need to send the duly filled Service Request Form available on SCDL

website for the purchase of SLM along with the charges as communicated by SCDL via DD. The DD must be

drawn in favour of 'The Director, SCDL, Pune', payable at Pune.

Any excess payment made to SCDL without SCDL's notification is non-refundable.

5. Important Dates 1. Program commences: July 1, 2015

2. Last date to pay complete program fee as per Option 1 - One Time Payment OR Option 2 - Two Instalment: November 15,

2015

3. Last date to appear for SCDL-PGDBA Entrance Test 2015-2016: October 15, 2015

4. Last date for change of program to PGDBA: October 15, 2015.

5. Last date for change of program, except to PGDBA: November 30, 2015.

6. Last date for change in specialisation: November 30, 2015.

7. Last date to submit eligibility deficient document/s to SCDL for admission confirmation, for provisionally admitted students:

November 30, 2015.

8. Last date for application for dual (additional) specialisation (applicable for PGDBA & PGDIM program only): November 30,

2015

9. Last date to pay complete program fee with late fee: December 31, 2015.

10. Cancellation of admission, for refund of program fee, for all programs: within 30 days from the date of admission.

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6. Administrative Charges for Other Service Request/s

Sr.

No. Fee Type

Civil / Defence International SAARC

By Hand By Post By Post By Post

A] Enrollment

1 Duplicate ID Card Rs. 100 Rs. 150 USD 27 / Rs. 1,755 USD 20 / Rs. 1,300

2 Barcode (set of 6) Rs. 100 Rs. 150 USD 27 / Rs. 1,755 USD 20 / Rs. 1,300

B] Profile

1 Dual Specialization-PGDBA Rs. 7,000 Rs. 7,000 USD 600 / Rs. 39,000 USD 300 / Rs. 19,500

2 Dual Specialization-PGDIM Rs. 3,500 Rs. 3,500 USD 300 / Rs. 19,500 USD 150 / Rs. 9,750

3 Program Change Rs. 1,000 Rs. 1,000 USD 70 / Rs. 4,550 USD 50 / Rs. 3,250

4 SLM Re-dispatch charges NA Rs. 500 As informed by SCDL As informed by SCDL

5 Study Kit (One Semester) Rs. 800 Rs. 900 As informed by SCDL As informed by SCDL

6 Loose Books (per book) Rs. 400 Rs. 450 As informed by SCDL As informed by SCDL

7 Loose Book Re-dispatch NA Rs. 100 As informed by SCDL As informed by SCDL

8 Fee Receipt Duplicate Rs. 100 Rs. 150 USD 27 / Rs. 1,755 USD 20 / Rs. 1,300

9 Penalty for Late Change request for:

i. Splz. Change Rs. 1,600 Rs. 1,700 USD 75 / Rs. 4,875 USD 50 / Rs. 3,250

ii. Program Change Rs. 5,000 Rs. 5,500 USD 200 / Rs. 13,000 USD 150 / Rs. 9,750

C] Evaluation

1 Exam Fee per Attempt Rs. 300 Rs. 300 USD 20 / Rs. 1,300 USD 15 / Rs. 975

2 Assignment paid Attempt Rs. 300 Rs. 300 USD 15 / Rs. 975 USD 10 / Rs. 650

3 PGD Programs Project Report (as applicable) / PGDTW Case Study

i. Submission Rs. 500 Rs. 500 USD 25 / Rs. 1,625 USD 20 / Rs. 1,300

ii. Re-Submission Rs. 1,000 Rs. 1,000 USD 45 / Rs. 2,925 USD 35 / Rs. 2,275

iii. Re-Evaluation Rs. 1,000 Rs. 1,000 USD 45 / Rs. 2,925 USD 35 / Rs. 2,275

4 PGDPTT (Resource File) / DCWE & DELT Submissions, (per / each course)

i. Submission Rs. 100 Rs. 100 USD 3 / Rs. 195 USD 2 / Rs. 130

ii. Re-Submission Rs. 200 Rs. 200 USD 6 / Rs. 390 USD 4 / Rs. 260

iii. Re-Evaluation Rs. 200 Rs. 200 USD 6 / Rs. 390 USD 4 / Rs. 260

5 Certificate Program in Cyber Law - Research Project Report

i. Submission Rs. 300 Rs. 300 USD 12/ Rs. 780 USD 10/Rs. 650

ii. Re-Submission Rs. 500 Rs. 500 USD 24/ Rs. 1560 USD 20/ Rs. 1300

iii. Re-Evaluation Rs. 500 Rs. 500 USD 24/ Rs. 1560 USD 20/ Rs. 1300

6 Duplicate Diploma + Mark sheet Rs. 900 Rs. 1,000 USD 45 / Rs. 2,925 USD 35 / Rs. 2,275

7 Only Duplicate Diploma Rs. 700 Rs. 800 USD 40 / Rs. 2,600 USD 30 / Rs. 1,950

8 Only Duplicate Mark sheet Rs. 300 Rs. 400 USD 35 / Rs. 2,275 USD 25 / Rs. 1,625

9 Provisional Certificate Rs. 200 Rs. 300 USD 28 / Rs. 1,820 USD 20 / Rs. 1,300

10 Syllabus charges Rs. 100 Rs. 150 USD 27 / Rs. 1,755 USD 20 / Rs. 1,300

11 Transcripts (Per Transcript) Rs. 200 Rs. 300 USD 28 / Rs. 1,820 USD 20 / Rs. 1,300

12 Verification of Student Record Rs. 200 Rs. 300 USD 28 / Rs. 1,820 USD 20 / Rs. 1,300

Note: 1) The conversion rate of INR to USD is Rs 65/- to a dollar with effect from April 01, 2015

2) Late Program change option is not available if student is applying for program change to PGDBA, after October 15, 2015.

3) The Institute reserves the right to amend the rules and regulations, whenever and wherever considered necessary and appropriate,

related to course content, passing requirements, eligibility criteria for examinations, fee structure, refund policy, admission cancellation

policies and rules, curriculum and course content, examination pattern, policies and timelines, certification and designation, assignment

pattern, examination and contact program centers and such other matters, as may be considered relevant.

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7. Timelines for Activities

S N Activity Time Period To Do – By Students

1 Dispatch of Admission Letter

In 10 days from the date of admission

Activate student login with the given login credentials on the admission letter. Comply with submission of eligible documents if admission is provisional on or before the due date, if any.

2 Dispatch of 1st Sem Self learning Material

On payment of Full Fees or 1st Installment in Full as per the fee policies

Ensure they receive the sem 1 books, and start their studies. Pay full fees on or before the due date so as to access all student related learning facilities.

3 Start of 1

st / 3

rd / 5

th

Semester (Batch specific) July

Start attending the online virtual classes; participate in online interactive sessions with faculties for clearing academic queries.

4 Release of assignments of 1

st / 3

rd / 5

th Semester

August Start attempting the assignments for the subjects one by one.

5 Schedule of examination On-demand exams are released after 3

rd month from

the start of the semester.

Apply for exams, pay exam fees, book exam slot, and appear for exams as per slots booked.

6 Declaration for results After 7 working days from the date of exam to be attempted

Result is updated in your performance sheet. In case of failure re-appear for the same again.

7 End of 1

st / 3

rd / 5

th

Semester (Batch specific) December

Clear all the assessments for the respective semester from time to time.

8 Dispatch of 2

nd Semester

Self learning Material

December / January onwards (Subject to payment of full fee & confirmed admission status)

Ensure you receive the Semester books, and start your studies.

9 Start of 2

nd / 4

th / 6

th

Semester (Batch specific) January

Attend the online virtual classes, participate in online interactive sessions with faculties for clearing academic queries

10 Release of assignments of 2

nd / 4

th / 6

th Semester

February Start attempting the assignments for the subjects one by one for your respective semester.

11 Schedule of examination On-demand exams are released after 3rd month from the start of the semester.

Apply for exams, pay exam fees, book exam slot, and appear for exams as per slots booked.

12 Declaration for results After 7 working days from the date of exam to be attempted

Result is updated in your performance sheet. In case of failure re-appear for the same again.

13 End of 2

nd / 4

th / 6

th

Semester (Batch specific) June

Result is updated in your performance sheet. In case of failure re-appear for the same again. Clear all the assessments for the respective semester

14 Dispatch of Course Completion Certificate

Dispatch of Course Completion Certificate - subject to successful passing in each head of the program enrolled & payment of all fees / dues

Pass in all heads (exam, assignment, project report / submissions / resource file etc.), of applied program and clear all dues & ensure you receive diploma passing certificate at your communication address.

Note: - Dispatch of 2nd, 3rd

& 4th

or 5th

& 6th

Sem Self Learning Material (Batch specific), is subject to admission status, 1 month before the

commencement of respective semester

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8. ACADEMIC INSTRUCTIONS

8. 1. E-Learning Facility:

For a majority of its courses, e-learning facility is offered by SCDL. The Centre's e-learning component has been

introduced as a supplementary aid to all students. It is in a concise form and complex issues are highlighted to

enhance students' understanding of the key concepts.

The e-Learning content contains live examples related to various courses along with flow-charts, illustrations &

diagrams. The activity-based pictorial presentation of the content enhances learners' effective understanding of

subject matter. The focus is primarily on the application of the learning with the knowledge gained. The e-Learning

component is structured & helps the learner to progress step by step.

Continuous assessment of the learner occurs as one is evaluated by the “Assessment” segment, included at the end

of each concept. The feedback on a learner's performance is immediately available to one, and provides one with

the much-needed motivation and is a step towards assurance of the quality of the program, coupled with an

opportunity to test quality of learning that has taken place.

E-learning content is provided through the online portal of SCDL. At the time of admission, each student is provided

with a unique login ID and students may log in to their respective student login and access the e-learning content,

on SCDL website.

SCDL's e-Learning inputs are beneficial to students and are made available to them without any additional cost. It is

easily accessible according to one's time, place and inclination, thereby fulfilling the Centre's mission for providing

“learners with flexible learning opportunities anywhere, anytime.”

8. 2. Virtual Classrooms and Chat Room Facility:

8. 2. 1. Virtual Classrooms- Live Classroom Lectures (via Internet):

Virtual classrooms are one of the biggest advantages of learning with SCDL through the Distance Education

Mode. These help to bridge the gap between conventional education and distance education, by providing a

human touch.

Virtual Classes are live classroom lectures which provide the learners with a live on-line classroom learning

experience, enabling them to directly interact with the Expert Faculty Member, with the help of internet. The

students may ask questions and seek clarifications. They are also able to interact with fellow students

attending the same virtual class. In case a student misses a particular virtual class, one may view the same

lecture in the “Archive”. In the Archive, in their respective student login on SCDL website, all previous lectures

are stored for future use of the students.

The class-size of any virtual class is kept at an optimal number of students, to enable the teacher to provide

maximum attention to all students. A student, therefore, is required to register well in advance (6 days before)

for the session he/she wants to attend.

A monthly calendar, containing schedule of all virtual classes of the academic year, is available in student login

for student’s reference. Referring to the Virtual Classroom Calendar, a student may book a slot (free of cost)

for a particular virtual class through their student login facility.

The gap due to the physical distance between the learner and the educator is reduced in this process of

teaching-learning, and Education ceases to remain de-humanized. The learning benefits available in a real

classroom are present and the effectiveness of learning increases.

8. 2. 2. Chat Sessions-Online Faculty Interactive sessions (via Internet):

Chat Sessions enable the learners to clarify their queries. Students may log in at a pre-specified time, and seek

clarification to their queries by typing out the question. The teacher, with the help of a typed text, immediately

responds, thereby making available instantaneous feedback to the student. Contrary to the belief that

education imparted through the Distance Education Mode is faceless, the process followed by SCDL, to impart

education through the distance education mode, helps to create a close bond between the taught and the

teacher - who gradually becomes a 'guide' and ceases to remain a mere purveyor of knowledge.

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8.3. E-Library and Library Facility:

SCDL provides the facility of e-library besides its on-campus Library. This e-library is student friendly and is linked

to SCDL students' login ID. There are a host of articles and research papers on various topics available to help

students enhance their knowledge. It offers more than 375 full-text and secondary research databases as also

over 300,000 eBooks and audio books.

The Library is in pursuance of its objective of providing efficient and effective academic support to working and

non-working professionals. It provides the usual services such as lending of reference books, journals, project

reports, e-learning content CDs, etc.

The normal working hours of SCDL Pune campus library:

Monday-Saturday: 9.30 a.m.-5.30 p.m. Sundays and Institute holidays: CLOSED

9. STUDENT SUPPORT SERVICES The objective of the Student Care Department is to ensure prompt and effective response with 100% student satisfaction.

Note: All hard copy correspondence with SCDL should be sent at SCDL, Pune (Main Campus) only.

9. 1. E-Communication Centre

E-Communication Centre is where Communication Assistants would handle student queries received via e-mail with

a response time of two business days. Students can e-mail us through the 'Post my Query' option from their

respective student centre login by selecting the various tabs wrt their query type.

Dedicated Student Call Centre

Call Centre facility is available on all business days (Monday to Saturday) wherein a student can call and talk to a

Call Operator for immediate resolution of their query. We have introduced a new telephonic self-guided help-line,

which provides 24-hour updates. This system provides basic information on examination, assignments, accounts,

study material and other routine administrative queries of students. Call Centre is functional on all business days to

attend to student queries from 9. 30 am to 5.30 pm IST. The call centre numbers are 020-66211000 (Hunting Lines).

A feedback to queries received in Call Centre is also mailed to students on the student's request.

9. 2. Grievance Cell

Students who are not content with the services may send their queries to grievance@scdl.net. All such queries will

be personally handled and responded within 2 working days by the Student Care Department. Queries can also be

sent by hard copy to e-Communication Department, Main Campus, address mentioned on the next page.

10. STUDENT GRIEVANCE REDRESSAL FORUM

Student Grievance Redressal Forum is an independent body of SCDL headed by legal luminary which enable the students to

get their grievances redressed. Students are advised to approach the said Student Redressal Grievance Forum to get their

grievance, if any, redressed before taking any legal recourse.

11. WEB BASED SERVICES

The SCDL website, www.scdl.net hosts all information, notification and latest updates that a student requires, through

program life cycle. It also hosts a powerful assignment engine through which all students attempt assignments any time

throughout the day.

11.1. Minimum System Requirements:

Minimum internet speed required is 512 Kbps or above. Flash player of version 10. 0 / above. (Download flash

player: http://www.adobe.com/)

Recommended 1 GB of RAM or above. Processor type: Intel Dual Core compatible processor or above.

Internet browser: IE version 8.0 and above. OS requirement: Windows XP with Service Pack 3, Windows 7,

Windows 8.1

15

Pop Up Blocker:

You will need to disable the pop-up blocker on your system. A pop-up blocker (sometimes called a pop-up killer) is a

program that prevents new windows from displaying in a user's Web browser. The way to know if it is installed and

enabled in your system is as follows: -

To temporarily allow a site to display pop-ups, click the Information Bar when it notifies you that a pop-up has

been blocked. Then click temporarily Allow Pop-ups. To check whether the pop-up blocker is enabled in system (If

OS is XP with service pack 2). Open Internet Explorer Here you can turn on or off pop-up blocker. On the Tools

menu, point to Pop-Up Blocker, and then click Pop-up Blocker Settings.

Please do not use roaming wireless data cards for attempting the assignments or viewing e-learning, etc.

Or if you had installed Google toolbar, when the pop-up blocker intercepts an incoming window, your cursor

changes. The pop-up blocker button displays an icon along with a count of the number of pop-ups blocked since

the last Toolbar installation. Press on this button to enable pop-ups.

11.2. Student Center Login

Student Center Login details are printed on admission letter (provisional / confirmed admission letter). It is

mandatory for a student to activate his / her login ID mentioned on admission letter by visiting the SCDL website.

Once you are a registered SCDL student, you can avail our services such as information on your profile, fees, e-

mail, etc. through our student portal. Facilities like Assignments, E-learning will be activated on the payment of

full Program fees.

SCDL provides all its students a unique personalized campus e-mail ID which comes with a 10 GB mailbox, built-in

virus & spam protection and anywhere access at home, office campus or cyber cafe. This along with additional

collaboration services enables SCDL students to share information, keep in touch with each other, stay updated

with latest happenings at SCDL & interact in a professional manner with prospective recruiters.

Log-in Procedure

To access Student Center Login, you need to visit SCDL website – http: / / login.scdl.net

Type the Student Center Login ID and the Password (Refer admission letter for login ID & password).

Click on ‘Submit’ button. Do not press “Enter” key from keyboard.

Note: Students are requested to change their password immediately upon login and should not disclose the login ID and

password to others. SCDL will not be responsible for any misuse of login ID / password.

12. LIST OF SCDL HOLIDAYS FOR THE YEAR 2015

Sr. No. Date Day On Account Of

1 January 1, 2015 Thursday New Year

2 January 26, 2015 Monday Republic Day

3 Feb 17, 2015 Tuesday Mahashivratri

4 March 21, 2015 Saturday Gudipadva

5 April 03, 2015 Friday Good Friday

6 May 01, 2015 Friday Maharashtra Day

7 July 18, 2015 Saturday Ramzan Eid

8 August 15, 2015 Saturday Independence Day

9 September 17,2015 Thursday Ganesh Chaturthi

10 October 2, 2015 Friday Mahatma Gandhi Jayanti

11 October 22, 2015 Thursday Dussehra

12 November 10 to 14, 2015 Tuesday to Saturday Deepawali

13 December 25, 2015 Friday Christmas

CONTACT US: SCDL Pune Main Campus, Symbiosis Centre for Distance Learning, Symbiosis Bhavan, 1065 B, Gokhale

Cross Road, Model Colony, Pune – 411016, Tel: +91-20-66211000 (Hunting lines) Fax: +91-20-66211040/41