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Symphony Products Workstation/IT Setup Guide

Common Situational Awareness tool for All Aviation Stakeholders

November 11, 2019

Version 1.9

This document is subject to the controls of the Export Administration Regulations (EAR) and has been

classified as EAR99 under U.S. Export Control laws and regulations.

The recipient is responsible for ensuring compliance with all applicable U.S. Export Control laws and

regulations.

Symphony OpsVue Workstation Setup Guide

This document is subject to the controls of the Export Administration Regulations (EAR) and has been classified as EAR99 under U.S. Export

Control laws and regulations. The recipient is responsible for ensuring compliance with all applicable U.S. Export Control laws and regulations.

1 INTRODUCTION 3

2 WORKSTATION REQUIREMENTS 3-5

3 LAUNCHING 64 BIT MODE USING INTERNET EXPLORER (IE) 5

3.1 IE8 AND IE9 5-8

3.2 IE10 AND IE11 8-9

4 SYSTEM USER REQUIREMENTS 9

5 REMOTE SYSTEMS 9

5.1 DOMAIN NAMES 9-10

5.2 URLs 10-11

6 SETUP 11

7 OTHER CONSIDERATIONS 12

8 SETUP URLS 12

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1 Introduction This document details workstation requirements and setup procedure for Symphony Products

(Symphony Products, EnvironmentalVue, OpsVue, SurfaceVue and ReportVue). The Symphony Products

are web-delivered, Java application that enables true collaborative decision making (CDM) by providing

common situation awareness to all aviation stakeholders including airports, airlines, and air navigation

service providers. Symphony is designed to assist all airport stakeholders proactively manage routine

operations and reduce the effect of irregular operations (IROPS) by providing real-time and historical

situational awareness of the airspace and airport surface in the form of maps, tabular views, reports and

alerting tools. Map visualizations include the airport surface in both two-dimensional (2D) and three-

dimensional (3D) display and a wide area 2D view of aircraft that are en route. Alerts conditions are

based upon geospatial, temporal, and combined geospatial/temporal violations. Symphony Products

include robust security to ensure users see only the information and functionality they are authorized to

access based on their user login. While the data collection, application servers, and database

infrastructure for Symphony Products are hosted in L3Harris’ state-of-the-art data centers, the client

application must be downloaded and run on a location workstation. This document is intended to

provide guidance to facilitate this effort.

2 Workstation Requirements While the exact workstation requirements will vary based on the specific uses and configuration of the

Symphony Product, this section describes both a minimal and a suggested configuration. The suggest

configuration has been designed to support most average client uses. Consultation with L3Harris is

always recommended.

Minimal Configuration

Operating System Windows 7 32 bit or later OS

Hardware • X86, 2.4 GHz dual-core microprocessor

• 3.5 GB of available system memory

• 512 MB on card graphics memory

• Mouse or similar pointing device

• 1024 x 768 display resolution

Browser Internet Explorer version 8 or higher

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Suggested Configuration

Operating System Windows 7 64 bit or later OS

Hardware • X86, 2.4 GHz quad-core microprocessor

• 4 GB of available system memory

• 1GB on card graphics memory

• Mouse or similar pointing device

• Dual 1920x1200 monitor displays

Browser Internet Explorer 64-Bit Edition version 8 or higher (Note: You must download and install 64-bit Java when using a 64-Bit Browser, and the application must be launched from IE 64 to run-in 64-bit mode)

The workstation must also have the Java Runtime Version 6 update 20 or later installed. Please ensure

that if you are using the 64-bit browser that you also download and install 64-bit Java on your

workstation. Additionally, in cases where multiple applications will run concurrently with Symphony

Products, it is suggested that the system have 2GB of system memory available for each Symphony

Product.

If you need to verify what version of Java you have on your system or download the software, you can do

this at the following website: http://www.java.com/en/download/installed.jsp

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Click the button “Verify Java Version” and you will receive the feedback from the Java website.

To install the 64-Bit version of Java, you will click the hyperlink on the left panel listed as:

“All Java Downloads” Locate the correct Operating System for your workstation and click on the 64-bit

version. You will be given instructions within the browser on how to complete the install of 64-bit Java.

Access to your 64-bit browser will vary based on your operating system and version of your web browser

that you are using. We will list detailed explanations of the most common browsers within the next

section of the document, but please consult with your IT department or Symphony Support if you need

additional assistance.

3 Launching 64 Bit Mode Using INTERNET EXPLORER (IE)

3.1 IE8 and IE9

The procedure is the same when using IE8 and IE9. The first step would be to click on the start button

and select all programs with your left mouse button. Find and select Internet Explorer (64 Bit).

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Once the web browser opens, you would type in the following URL:

http://www.symphonycdm.com/Pages/ and hit enter on your keyboard. Please take the time to save the

web address in your favorites. This is the link to the L3Harris Symphony Customer Portal which has

access to the entire Symphony Product Suite.

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Control laws and regulations. The recipient is responsible for ensuring compliance with all applicable U.S. Export Control laws and regulations.

Once you log, you will be able to see in the title that you are running the 64-Bit version of the software.

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You can also click on the “Help” menu across the top, select “About” and you will be presented with a

pop up that lists the information as well.

3.2 IE10 and IE11

This is the process for Windows 7 and IE10 and IE11

1. Install IE10 or IE11

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2. Enable Enhanced Protected Mode and the Enable 64-bit processes for Enhanced Protected Mode* in the advanced settings on the “Advanced” tab within Internet Options

3. Reboot your PC 4. Install Java 7 64-bit (from the java.com website) through IE10 or IE11 5. Confirm that Java is installed by checking against the utility on java.com

(The steps are listed above) 6. Launch the Symphony Product within the web browser

The rebooting is the crucial part because 64-bit won’t be available until after the reboot.

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4 System User Requirements

• Login access to the workstation

• The ability to write to and update data and files into the local accounts’ user directory

• Internet access to Remote Systems (see section 4)

• Windows users must have the ability to read and update into the Windows registry’s

HKEY_USERS path for Java

Ex: HKEY_USERS\S-1-5-21-161674167-2423700434-2294415721-1203\Software\JavaSoft\Prefs\com\luciad

• The user account must have the ability to create and update the following hidden directory under

the users home directory: …\.SYMPHONY_CACHE_DO_NOT_ERASE

• The user account must have the ability to create and ITT directory under the user application

directory.

5 Remote Systems Symphony Products is a hosted application and relies on resources it accesses through the internet for

application updates, data, maps, and other supporting data and functions. All communications are

initiated by the client. The following is a list of required network hosts addresses and URLs the

Symphony Products client needs to communicate with:

5.1 Domain Names

The following domain names are accesses through ports 80 (HTTP) and 443 (HTTPS). These IP addresses

are used to download the application, check for and download updates as needed, and deliver data to

the application. The users must also have the ability to run web services and connect to JMS topics

through these host addresses.

Symphony App Server (www.symphonycdm.com)

Peer Server 1 (JMS Topics) (p1.symphonycdm.com)

Peer Server 2 (JMS Topics) (p2.symphonycdm.com)

MQ Server 1 (Web Services) (m1.symphonycdm.com)

MQ Server 2 (Web Services) (m2.symphonycdm.com)

NOTE: Real-time packet analysis of the JMS topics can introduce potentially large latencies in

the data. Some users may prefer to include these IPs and URLs in a whitelist. While

www.symphonycdm.com will remain the primary URL, additional IP addresses and URLs have

been added to provide additional stability through transitions and upgrades. It is

recommended that in order to maximize performance and system utility that all information is

included in any firewall configurations.

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5.2 URLs

Application components, data and maps can be downloaded from the internet to allow the user access to

feature rich maps and other data. Access to components may require the ability to connect to web

services and receive data from these sites. The following is a list of URLs and domains used by the

application. Note that * can indicate any valid text string.

• Application URL domains

http://*.SymphonyCDM.com

https://*.SymphonyCDM.com

https://*.airscene.com

http://*.adsbamerica.com

https://www.aidap.naimes.faa.gov/aidap/XmlNotamServlet

http://services.faa.gov/

• Weather maps

http://gis.srh.noaa.gov/*

http://*.noaa.gov/*

• Web Base Maps

http://*.terrapixel.com/*

http://*.virtualearth.net/*

http://*.cubewerx.com/*

• Airport Services

http://services.faa.gov

• OpsVue is configured to use these addresses: http://p1.symphonycdm.com/bcwsgateway/services/ http://p2.symphonycdm.com/bcwsgateway/services/ http://m2.symphonycdm.com:443 http://m1.symphonycdm.com:443 http://secure1.airscene.com/AirsceneDataV2

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https://www.symphonycdm.com https://www.symphonycdm.com/reportvue https://www.symphonycdm.com/dataservices/ThreeDVehicleIcons/ThreeDVehicleWSService?wsdl

• SurfaceVue is configured to use these addresses: http://p1.symphonycdm.com/bcwsgateway/services/ http://p2.symphonycdm.com/bcwsgateway/services/ http://m2.symphonycdm.com:443 http://m1.symphonycdm.com:443 https://am1.symphonycdm.com:443 http://secure1.airscene.com/AirsceneDataV2 https://app2.symphonycdm.com/GeofenceProxy/GeofenceWebService?wsdl https://app1.symphonycdm.com/services/secure/ https://www.symphonycdm.com https://www.symphonycdm.com/VueSentry https://www.symphonycdm.com/UserQueueManager/ https://www.symphonycdm.com/reportvue-deicevue https://www.symphonycdm.com/dataservices/ThreeDVehicleIcons/ThreeDVehicleWSService?wsdl http://ips.terrapixel.com/terrapixel/cubeserv.cgi?CONFIG=ITT2&DATASTORE=ITT2 http://ips.terrapixel.com/terrapixel/cubeserv.cgi?CONFIG=ITT&DATASTORE=ITT http://ips.terrapixel.com/terrapixel/ips/tilesets/ http://services.faa.gov/airport/status/ http://radar.weather.gov/ridge/ http://gis.srh.noaa.gov/arcgis/services/RIDGERadar/MapServer/WMSServer?request=GetCapabilities&service=WMS http://nowcoast.noaa.gov/wms/com.esri.wms.Esrimap/

6 Setup Using an account with sufficient privileges and a workstation with suitable internet access and hardware

configurations, open a browser that supports running Java Applets.

Then, navigate to the Symphony login URL provide by L3Harris. The Symphony Products login page displays.

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Figure 1: Symphony Login Page

Enter the user name and password assigned to you by Symphony Support and then Click Login.

If your username and password are incorrect, login error displays and you are directed to try again or

contact Symphony Support. For security reasons, do not share your user name or password with other

users. If others require access to the Symphony application, you may request individual credentials for

them from Symphony Support (SymphonySupport@l3harris.com) or calling the Support Hotline at the

following number 1-877-448-2647.

Once connected, the system will automatically check to make sure the latest software has been installed

and apply any updates. Files are loaded into the accounts local user’s directories on the workstation.

This process can take several minutes the first time and when large updates are released.

7 Other Considerations • Proxy Servers: Version 2.0.6 of Symphony Products has limited ability to function with a proxy

server. Please consult with L3Harris staff for assistance.

• L3Harris offers additional models to minimize the internet bandwidth requires to locations with

large numbers of uses. Please consult with L3Harris staff for more information.

• Data delivery requires, on average a 65KB/sec connection during operation. This number can

increase or decrease depending on the time of day and the number of operations being tracked

by the system.

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Control laws and regulations. The recipient is responsible for ensuring compliance with all applicable U.S. Export Control laws and regulations.

8 Setup URLS

1. The current Java Runtime can be downloaded from the following URL:

http://www.java.com/en/download/index.jsp

2. The current Symphony Products client can be downloaded from the following URL:

https://www.symphonycdm.com/