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System OverviewSystem Overview
Chapter 1Chapter 1
System Overview 1-2
ObjectivesObjectives
Understand WIA Terminology Understand Overall Schematic Understand basic differences between IWDS
and TRAC Be aware of technical recommendations for
new system Learn how to Logon to system Learn how to Navigate in the system
System Overview 1-3
TerminologyTerminology
Workforce Investment Act (WIA) Local Workforce Area (LWA) Statutory Program Title Employment and Training Center (IETC) Customer Application Eligibility Category Certification Process
System Overview 1-4
Statutory ProgramsStatutory Programs
WIA 1A – Adult 1D – Dislocated Worker 1S – State Reserve – Dislocated Worker 1N – National Reserve – Dislocated Worker 1Y – Youth
Welfare to Work TAA Other
System Overview 1-5
Architectural Overview for TRACArchitectural Overview for TRAC
LWA Primary Sites
Point to Point Network
TRAC System
DCEO Oracle Server
Windows Based
26 Oracle Servers
TRAC System
System Overview 1-6
Architectural Overview for IWDSArchitectural Overview for IWDS
Internet
IWDSApplication Server for the State
WebSphere JavaDB2 UDB OS/390Web-based
Illinois Workforce Development System
WindowsIE 5.1
Web Server
LWA Primary Sites
& Satellites
System Overview 1-7
TRAC vs. IWDS (1 of 9)TRAC vs. IWDS (1 of 9)
Functionality that remains the same Business Process Performance Management Reports
System Overview 1-8
TRAC vs. IWDS (2 of 9)TRAC vs. IWDS (2 of 9)
Functionality that remains the same Time frames
Case managers must still certify a customer’s eligibility within 30 days of the application
Customers who have been certified for programs that have eligibility based on welfare or income recipiency (i.e., 1A Adult Low Income, 1Y Youth, Welfare-to-Work) must be enrolled within 45 days of their eligibility certification date
Need to Exit a customer within 90 days after services are completed
System Overview 1-9
TRAC vs. IWDS (3 of 9)TRAC vs. IWDS (3 of 9)
Functionality that remains the same Eligibility considerations
Eligibility related data is locked when a program/title is certified
Case managers can generate an eligibility evaluation for every title/subprogram for which eligibility is calculated
Exiting Customers are exited from a statutory program, not a title
System Overview 1-10
TRAC vs. IWDS (4 of 9)TRAC vs. IWDS (4 of 9)
Functionality that changes Each application can be used for only one statutory
program (e.g. WIA, WTW, TAA) If a customer has been enrolled in multiple programs in
TRAC, he/she will have multiple applications in IWDS If you wish to serve a new customer in the IWDS system in
multiple programs, you must create one application for each program.
System Overview 1-11
TRAC vs. IWDS (5 of 9)TRAC vs. IWDS (5 of 9)
Functionality that changes Customer Key
TRAC - key is based on social security number, application date and LWA
IWDS – key is system generated and NOT based on social security number
Care must be taken not to create two customers with the same social security number
The system provides a warning if two customers have the same social security number
System Overview 1-12
TRAC vs. IWDS (6 of 9)TRAC vs. IWDS (6 of 9)
Functionality that changes Customer Information
Details are captured (archived) when an application is certified
If modified at a later date, the new information is available for future applications
State-wide Customer data is available
Assessment Information May be entered, but no longer required
System Overview 1-13
TRAC vs. IWDS (7 of 9)TRAC vs. IWDS (7 of 9)
Functionality that changes Guided application Process
Provided for WIA, WTW, and TAA programs Only prompts a case manager for information that is
required or relevant for the selected title or eligibility category
This is the recommended method to create customer information and applications
System Overview 1-14
TRAC vs. IWDS (8 of 9)TRAC vs. IWDS (8 of 9)
Functionality that changes Service Records
No individual service strategy in IWDS. Service records are created as needed from the Services menu
Have to enter a goal for a youth before enrolling them in a service
Can add supportive and other follow-up services up to a year after customer has been exited in certain circumstances
No longer require entry of a fund source for each funding period (formula grants 1A, 1D, or 1Y), only the initial grant number needs to be provided
Service records only contain a single funding line. A new service record will have to be created each time the fund source (grant) associated with the activity changes.
System Overview 1-15
TRAC vs. IWDS (9 of 9)TRAC vs. IWDS (9 of 9)
Functionality that changes Reports
In TRAC the search criteria for a report can be saved, it is specified each time in IWDS
In TRAC the user would see all or none of the reports. In IWDS, the user will be authorized to view packages of reports.
The IWDS reports are displayed with Adobe Acrobat Reader and can be saved to disk or printed
System Overview 1-16
IWDS Phase 1IWDS Phase 1
Conversion from TRAC Registration and Eligibility Determination Service Tracking / Case Notes Assessment Information Performance Management Goals/Outcomes Role and Rights Security Management Exit and Post Program Data Capture Reporting Bridge Programs (Extracts TRAC --> IWDS)
Copy relevant information to IWDS
System Overview 1-17
Technical Specifications – Technical Specifications – Hardware RecommendationsHardware Recommendations
Pentium III/IV or compatible processor at 1Ghz or more 256 MB of memory (minimum), 512 MB recommended 30 GB or larger hard drive Video card & monitor capable of displaying 800x600 or
higher resolution Ethernet Card High Speed Internet connection for best response
System Overview 1-18
Technical Specifications – Technical Specifications – Operating SystemsOperating Systems
Windows XP Pro Windows 2000 SP3, Professional Edition Windows 2000 SP3 Windows NT4 Workstation, SP6a Windows NT4 Server SP6a Windows 98 SE Windows ME Mac OS 9 and 10.1.5 (Web browser support only)
System Overview 1-19
Technical Specifications – Technical Specifications – Web BrowsersWeb Browsers
IE 6.0 (Windows) IE 5.5 SP2 (Windows) Netscape 6.2.3 IE 5.0 on OS9 or OS X’s Classic Mode
(Macintosh)
System Overview 1-20
Technical Specifications – Technical Specifications – Additional SoftwareAdditional Software
Adobe Acrobat Reader 5.0 or higher
Download it for free at this site: http://www.adobe.com/products/acrobat/readstep2.html
System Overview 1-21
Internet Explorer OptionsInternet Explorer Options
Click on to change settings
System Overview 1-22
Internet Explorer OptionsInternet Explorer Options
System Overview 1-23
Internet Explorer OptionsInternet Explorer Options
Uncheck Box
System Overview 1-24
Internet Explorer OptionsInternet Explorer Options
Uncheck Box
Illinois Workforce Illinois Workforce Development SystemDevelopment System
LogonLogon
Change Displayed ToolbarsChange Displayed Toolbars
Changed ToolbarsChanged Toolbars
System Overview 1-29
Staff LogonStaff Logon
System Overview 1-30
Password ErrorPassword Error
Staff Logon ResponseStaff Logon Response
Informational Message
Available Options
System Environment
Staff MenuStaff Menu
System Overview 1-33
Change PasswordChange Password
System Overview 1-34
SummarySummary
Important terminology was defined This chapter has examined the similarities and
differences between the IWDS and TRAC systems Recommended hardware and software configurations
were discussed The IWDS screen was setup for best viewing results The logon process was reviewed Several IWDS screen components were examined