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SYSTEMS BROCHURE INTERNATIONAL 2016

SYSTEMS BROCHURE

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SYSTEMS BROCHUREINTERNATIONAL

2016

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Dear Valued Customer,

I am thrilled to introduce the newly combined IGT Systems portfolio that is now showcasing for international markets. It is the result of the

great work of our integrated teams in recent months, and it ensures that we continue to support the full portfolio from both legacy organizations.

This means that we offer continued product, service and development support for IGT Advantage®, Casinolink®, GALAXIS™ and SYSTEM2go™ system products. Perhaps more importantly, all customers will benefit from any of the new exciting developments and functionalities that will be introduced soon across the entire port-folio. Rest assured that we are well-positioned to support all of your needs and to be your premier partner of choice for all systems products.

Whether you are an IGT Advantage®, Casinolink® or GALAXIS™ system customer, or if you need the lighter architecture that the SYSTEM2go™ system offers, we offer end-to-end solutions to support your business now, and in the future. We are com-mitted to your success and to developing our products to be best-in-class across multiple platforms.

Operations of every size will be able to benefit from the features of our bonusing products such as JP2go™ software that can be deployed regardless of your casino management system. Media Manager content developed in HTML5 offers you the easy path to custom content for your property that is engaging and enticing for two-way communications with your players via Service Window.

Through the quick development and deployment of our real-time mobile applications such as Mobile Responder and Mobile Host® applications, we ensure that you have real solutions right now. The competitive landscape is continually increasing and our technology helps you streamline operational efficiencies while also increasing player satisfaction and loyalty.

Commitment, customer-first focus and innovation are the pinnacles of IGT Systems development, and what we promise you every day as we deliver existing and future products. Together, IGT is Your Winning Combination.

Kindest Regards,

Marcel Heutmekers, Vice President Commercial Gaming, International

Welcome to IGT International Systems 2016

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SystemsBig features, tailored just for you.

Cutting-edge marketing and efficiency features originally developed for IGT Advantage® system are expanding into IGT Casinolink® and GALAXIS™ systems. Get the tools that Vegas-style casinos enjoy on systems created for the European market. With the broadest palette of Systems solutions, you’ll find exactly what you need to make your operation thrive, no matter what market, size, channel

or budget. With the new IGT, you don’t have to spend big money to make a big impact.

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CMSBonusing &

Jackpots Player Apps LotteryServer Based

Tournaments

IGT Advantage®

SystemActionable data to market to the right player, increasing your bottom line.

Benefits• Target players and issues quickly and effectively

with innovative mobile tools• Future-proof operations with a CMS that’s ready

for server-based gaming, online integration and best-in-class bonusing

• Easily personalizable without the pain of custom coding

Features• Deep marketing options and player segmentation• Integrates with your website and mobile apps

for consistent branding• Tailor ranking to gaming and non-gaming spend• Full suite of jackpots and bonuses, including

the Intelligent Bonusing® app• Streamline accounting procedures with automated

task lists

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Casinolink® SystemSimplify and streamline your operations by supporting every facet of gaming operations. Manage machines, table games, marketing and the cage in one comprehensive system.

Benefits• Provides a low cost distributed network solution• Single and multi-site environment support allows you to

implement the configuration that fits the unique needs of your property while reducing operational costs and increasing player loyalty

• Powerful promotions engine increases player loyalty & player spend

Features• Centralised, stable accounting procedures• Easy to learn• Quick and efficient reception and player registration

GALAXIS™ SystemFlexible, modular architecture focuses on your operations’ unique needs, whether in streamlining operations or boosting marketing power. Modules include Slots, Cage, Marketing, Cashless, Jackpots, Analytics, Tables, Bonusing, and Connect.

Benefits• Single and multi-site environment support fits the unique

needs of your operation • Advanced marketing features keep you ahead

of the competition• Powerful business intelligence gives you fast, actionable data

Features• Text and email promotions to reach players wherever they

are with myPromo• Real-time slot messaging with Floor Master or Floor Messenger• Empower hosts with the myGuest mobile app• Robust suite of jackpots, mystery awards, and instant wins• Integrated table accessories available for full automation and

security

SYSTEM2go™ Slot Management SystemThe SYSTEM2go™ software’s web-based CMS reduces hardware costs while offering a full suite of CMS capabilities on any device. This convenient packaged solution for single and multi-site slot venues features multi-site slot accounting, TITO or card cashless, jackpots, player tracking, reception and loyalty programs.

Benefits• Minimize investment with a scalable, low-cost,

low-hardware solution• Maximize efficiency with 24/7 system access, even

remotely or from mobile devices• Simplify procedures with personalized screens

for all employees

Features• Platform independent: works on Windows®, Apple®

and Android™ devices• Flexible progressive and mystery jackpots• Secure and inutitive reception controls• Loyalty club for promotions and retention• Player display that connects with any gaming machine• Also available as a service via the cloud

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IGT Floor ManagerIGT Floor Manager maximizes floor performance by empowering you to remotely change your floor mix based on market conditions and demographics.

Benefits• Optimize the networked floor, track game performance and

instantly download the best games• Continuous access to hot new games from the industry’s

largest, continuously updated, online library for fast performance improvement

• Enhance the player experience by delivering fresh, high-performing themes to your floor or bringing up player favorites on demand

• Differentiate your property by deploying games faster

Features• Monitor the health of connected sbNexGen® IIx

and AVP® games• Schedule machine configuration changes on individual

or groups of EGMs• Remotely update peripherals such as bill validators

and ticket printers• Quickly update machine operating systems

with downloadable AIs• Control Machine Settings such as game volume and attracts• Download and configure themes

IGT Media ManagerIGT Media Manager is the best way to dynamically communicate with players. Serving as the delivery mechanism for the Service Window and IGT’s extensive and growing App portfolio, IGT Media Manager allows you to differentiate and enhance the player experience.

Benefits• Deliver excitement and personalized incentives• Deliver branded messages and exciting new applications

directly on the game screen• Easily manage and modify marketing programs• Communicate with players via the AVP® digital glass and

monitors

Features• Uses Adobe Flash® software for dynamic content

and bonus delivery presentation• Picture-in-picture functionality across the floor with UGA• Dynamic HTML5 content for non-G2S Advantage® system

floors, allowing for complete flexibility in player-facing content and navigation

IGT AnalyticsHow do you predict new game success, balance new and classic themes, or configure games to maximize revenue? Rather than rely on accounting systems, which deliver consolidated information, IGT Analytics goes straight to EGMs for transactional game play data. This provides you with the most granular data anywhere, exposing hidden gems of insight to unlock new revenue opportunities.

Benefits• Increase game play by identifying themes and configurations that

players love• Expand play by leveraging synergies between themes • Maximize revenue by configuring games for the week, day or even hour

• Bypass competitors by quickly identifying themes that are succeeding or failing

• Reduce loss by removing themes that fail to reach an audience

Features• Only source for true MDMG• MDMG WPU – know how each theme on

a multi-game EGM contributes to WPU• Data is available as soon as the previous hour ends

– No more waiting until the close of the accounting day

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Apps & BonusingOn Demand SuiteProvide a higher standard of customer service and differentiation by using the five applications offered by the On Demand suite. This enhances player experience and allows you to maximize staff resources and efficiencies..

The Beverage On Demand® application allows players to place their drink orders while continuing play on an Electronic Gaming Machine, thus increasing play time and customer satisfaction. The Beverage On Demand® application also increases staff productivity through reduction of rounds needed through the casino and accuracy of orders

Benefits• Point Of Sale Integration add-on for the InfoGenesis® systems available to sync menus

• Personalize menus, offer specials and show player favorites with intelligent Beverage on Demand® application add-on

• Valet On Demand® allows players to send notifications to the valet service notifying them of when or how many minutes before they get their car

• The Security On Demand® application is a calling system in which players can send notifications of security or medical issues

• The Host On Demand® application sends messages to the casino host from the EGM to the hosts’ PC or mobile device by sending an alert text with the player’s location when loyalty card is in use

• The Weather On Demand® application shows climate conditions outside of the casino or other location

Intelligent BonusingAccurately target the players that make the difference to your bottom line – in real time. Instead of pulling lists, set up qualifications and let players’ actions automatically trigger their involvement.Benefits• Extend time on device• Increase carded play• Direct promotional dollars to qualified players

Application Includes• Intelligent Rewards

• Big Game Hunt• Auction Action™ App• Random Riches®/Point Pursuit® App• Team Challenge® App• Lucky Seat® App

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iReserve™ SoftwareKeep a player’s streak rolling with an easy card-based reservation system, the IGT iReserve™ app. Employees or players can hold a machine with the swipe of a card. As soon as the player cards back in, the machine unlocks and can the patron can immediately resume playing.

Benefits• Improve the guest experience by letting them

keep their machine• Retain coin-in by saving a machine for

a known player• Maintain an orderly floor – no more tilted chairs Features• Allow employees to hold machines• Set break time by player tier• Player card-in unlocks machine

Lucky Chip™ Application Create exciting, surprise jackpot promotions specifically for your table games players with Lucky Chip™ application. Increase carded play, drive trial play and create a competitive advantage for your property by developing unique promotions.

Benefits• Increase carded table game play while

making player club membership more valuable for your players

• Increase average spend-per-visit• Reduce manual promotional execution • Increase excitement and build anticipation

when table bonuses are delivered

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Mobile Host® ApplicationEmpower your team with helpful hosting tools in the palm of their hand. Identify and register uncarded players and cater to hosted players from one simple app.

Benefits• Increase database growth by enrolling uncarded players

directly at the machine• Maximize carded play with a real-time player overview to

help hosts cater to players• Improve customer service by unlocking forgotten PINs

directly at the machine• Measure success with real-time player registration statistics

Mobile Responder (Also for GALAXIS™)

IGT’s Mobile Responder automatically senses and reports events on the casino floor. Keep employees empowered and motivated by letting them choose their tasks among the priorities that you set..

Benefits• Improve response time to guests with detailed, real-time

notifications • Improve floor health and increase coin-in with proactive

maintenance

• Evaluate staff efficiency with KPI tracking

Mobile FJP (IGT Advantage® App only) Keep your players at their favorite machine and empower your staff to process fills and jackpots with a mobile device. Players can sign their W-2s digitally, decreasing paperwork and increasing time played.

Benefits• Enhance player experience with prompt

customer service at the machine• Increase time on device• Reduce time spent on administrative tasks

Mobile Apps

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UGAThe Universal Game Adaptor (UGA) easily deploys the Service Window picture-in-picture solution on non-G2S games from any manufacturer, giving you a consistent presence across the floor. The Universal Game Adaptor is an economical, lower total-cost-of-ownership device that provides a reliable solution for your current floor and an upgrade path to the future.

Benefits• Increase efficiency of messaging systems• Low total cost of ownership• Consistently brand every screen in your casino• Extend the life of classic games

CDI GlobalSuite™ The GlobalSuite™ software provides single and multi-casino operators the pre-emptive power to maximize floor layouts and game performance levels by quickly isolating and trouble shooting data using a wide array of visual interactive indicators and query tools.

Benefits• Easily create color floor maps for fast trend

identification, no CAD experience required• Make better decisions with understandable charts

and reports

Features• Casino layout plug and play• Multi View and Navigation Methods• User Configured Financial Color Coding • Text Info Display• On the Fly Information • Multi-Game, Detail Views

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EZ Pay® ProductsIncrease coin-in and decrease costs with EZ Pay® products. From traditional ticketing to smart and mag card solutions, cashless products increase player loyalty and make the gaming experience seamless.

EZ Pay® Options:• TITO• Purchase Tickets• Promo Tickets• Smart Card• Mag Card• All products are CMS-agnostic

Tournament Manager 5.0IGT’s new spin on casino tournament technology, Tournament Manager 5.0, fuels the all new slot tournament spectacle, the “Spin-Ferno®” game. Through IGT’s Tournament Manager 5.0, operators can now host dynamic and efficient single or multi-site slot tournaments now also available on the most talked about hardware of the year – the S3000® cabinet.

Benefits• Promote your property, not a manufacturer’s brand, with personalized

stepper, slot and video poker tournaments• Eliminate manual processes, which significantly decreases labor costs

and improves customer service, while increasing the ROI of hosting tournaments

• Keep play high outside of tournament mode with new and proven themes that players love

Industry-leading features include• Multi-site tournaments• Walk-up style tournaments • Personalizable leaderboards • Remote tournament start• Amazing sound and light show with S3000® cabinets• Four proven 3-reel themes, updated and optimized for the

S3000® cabinet: Hotsy Totsy®, Red Hot Diamonds®, Fire Bells® and Red Hot Lil Devil™ games.

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Create mystery and progressive jackpots locally or in a wide area with minimal hardware with the JP2go™ software. The JP2go™ software offers operators a fully-installed jackpots system that can be deployed quickly and easily. No complicated installation procedures, no expensive software applications: just targeted revenue-building jackpots in an all-inclusive package..

Benefits• Attract players with headline-grabbing wide area progressives • Build excitement by adding jackpots to your existing games• Minimize cost and complexity with a self-contained jackpot system

TM

Features• Complete jackpot solution works with all CMS

systems or no system at all• Local mystery and progressive jackpots scale from

a bank to the full floor• Scalable structure and pricing• Multimedia signage software included• Progressive and mystery WAP options available• Three bonus functions available

JP2go™ Jackpot Solution

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Intelligen™ SystemWhether the gaming network is distributed across a large number of retailers over a vast geographic area, or is venue-based operating thousands of Video Lottery Terminals (VLTs), IGT’s INTELLIGEN™ Central Management System (CMS) supports the volume, complexity, and security of monitoring and controlling every gaming machine in the network with unsurpassed integrity.

Benefits

• A flexible CMS provides robust accounting, metering and monitoring• Thorough security throughout the network supports G2S, SAS and DXS protocols• Additional Valued Added Services help reduce operating costs, improve the player

experience, and increase revenues

Features

• Records all transactions on the local site controllers to ensure continuous operations • Track, record and report security exceptions and VLT events by VLT or site

Systems ServicesFor help and maintenance, IGT’s Service team is here to help. From preventative maintenance to upgrades, our worldwide team is your local partner for a healthy, thriving system. Services offered include:

Benefits• System health checks to avoid unexpected downtime• Personal assistance in launching IGT Analytics

and our bonusing products• Rent-a-tech services to resolve a variety

of issues on a project basis• Break-fix services for immediate results• Onsite technician for long-term support• Customized content

© 2016 IGT. All other trademarks used herein are owned by IGT or its affiliates, may not be used without permission, and where indicated with a ®, are registered in the U.S. Patent and Trademark Office.

MOBILE HOST is a trademark of Transact Technologies Incorporated. ADOBE FLASH is a trademark of Adobe Systems Incorporated iPhone and iPad are trademarks of Apple, Inc., registered in the U.S. and other countries BEVERAGE ON DEMAND, VALET ON DEMAND, SECURITY ON

DEMAND, HOST ON DEMAND, and WEATHER ON DEMAND are trademarks of Synergy Blue Limited INFOGENESIS is a trademark of Agilysys NV, LLC. GlobalSuite is a trademark of Audisec Seguridad De la Informacion.