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Angelica Howard
5911 Arbor Hills WayThe Colony, TX 75056
(972) 878-3553
Professional DevelopmentTo strive for excellence, to work in such an environment that will enhance my knowledge and career, where my professional experience can assist in providing exceptional customer service, the reduction of risk within the company and help maximize the company’s assets. Along with enhancing my working capacities, professional skills, business efficiencies and to serve my organization in best possible way with sheer determination and commitment
Employment HistoryRetail Associate Manager
May 2015-Current T-Mobile Rowlett, TX Coaching/Employee Development Maintain Inventory and Merchandising Sales and Margin Improvement Led Store Meetings
Solutions SpecialistsAugust 2014-May 2015 Verizon Wireless Garland, TX Meet and exceed Sales Goals Perfect Customer Experience Escalation and Resolution by acting MOD
Solutions ManagerAugust 2013-August 2014 Verizon Wireless Irving, TX Coaching/Employee Development Maintain Inventory and Merchandising Sales and Margin Improvement Led Store Meetings
Sales RepresentativeJan. 2011-August 2013 Verizon Wireless Marshall, TX Meet and Exceed Sales Goals Community Involvement Customer Service Enhancement
Customer AdvocateMarch 2010-Jan 2011 Blue Cross Blue Shield Longview, TX Assisted members with questions about their policy Maintained company goals in a fast pace environment Tested new programs before implemented to the company
Education and Accomplishments
Aug 2004-Aug 2008 East Texas Baptist University Marshall, TX
Career Builder GraduateRepeat Winner Circle RecipientPsychology of Selling
References
References are available on request.
