Upload
bill-jones
View
308
Download
2
Embed Size (px)
Citation preview
T-Mobile Service Transition Timesheet
ToolProposal / Mockup / Statement of Work
FieldGlass liaisonFile Transfers
Imports/Exports RequirementsSystems Design Features & Metrics
Architecture & DesignInfrastructure User InterfaceDevelopment Testing & Documentation
RequirementsTime EstimatesProblem Statement/Pain
PointsPlanning & Strategy
BillJones
ToniGreen
RachelHarnasch
RobinJacobs
Project
Owner
Phase 0 - CompletePhase 1 - TBDPhase 2 - TBD
RAM
Opportunity Statement
Opportunity Statement – Nearly every step of the timesheet process is error prone, disorganized, and a huge waste of time.
With a few simple updates to our processes and the implementation of the Timesheet Tool (which we already have), we can resolve nearly every issue from selecting projects to charge to validating submitted timesheet.
Nearly everything can be automated and instantly processed.
Proposal – 4 step process.1. Make a pilot group for Timesheet Tool - Phase 0.2. Present Excel version against Visual Studio Windows Application version.3. Take TT to Phase 1 – Release in stages4. Take TT to Phase 2 – Release in stages
Success Criteria – 100% adoption, nearly 100% automated, near zero FieldGlass upload errors, total annual time savings > $150K and/or 45 hours a week. Returned timesheets should be significantly reduced. Validation should take a fraction of the time, and timesheets should only take a few minutes for those who bill to all projects.
Current Timesheet Process
Clarity Data Update
New projects are added, updated, deleted.
Timesheet Admin allocates Clarity projects so employees
can bill
Project Plan Update
Get Project Plan PR Codes for timesheets
Do a Clarity lookup for SAP
codes
Filter out dark, restricted, Op,
etc.
Request Clarity allocations for
missing projects
Validate that each project is
in FG list
Update FG CSV if necessary
FG Upload CSV
Locking issues
Delays CSV export to FG waiting for
people to check in and out
People enter data incorrectly
Prep and Send to FG
Complete/Submit
Timesheets
Manual add each project to FG and Clarity
Calculate daily hours per
project
Adjust for Time Off / Overtime
Compare delta
Approve/Reject
Timesheets
Compare allocations
against Project Plan
Find delta for Clarity to FG
Find delta for Time Off
Calendar to timesheets
Repeat Process for the Rejects
Several complicated and tedious steps with current processes.
Clarity Data Update
New projects are added, updated, deleted.
Timesheet Admin allocates Clarity projects so employees
can bill
Automate allocations based off
master list
Audit PR to SAP mapping for
accuracy
Project Plan Update
Get Project Plan PR
Codes for timesheets
Do a Clarity lookup for SAP codes
Filter out dark,
restricted, Op, etc.
Request Clarity
allocations for missing projects
Validate that each project is in FG list
Update FG CSV if
necessary
Timesheet Tool
Employee
Enter PR codes, get complete list of projects
Auto submits FG CSV records
Admin
Email late people
Generate CSV
FG Upload CSV
Locking issues
Delays CSV export to FG waiting for
people to check in and out
People enter data incorrectly
Prep and Send to FG
Complete/Submit
Timesheets
Need a way to bulk add a list
to Clarity
Calculate daily hours per
project
Adjust for Time Off / Overtime
Compare Delta
Approve/Reject
Timesheets
Compare allocations
against Project Plan
Find delta for Clarity to FG
Find delta for Time Off
Calendar to timesheets
Delta automated with
Phase II of Timesheet Tool
Proposed Timesheet Process= New Feature
= Obsolete
Key
The Timesheet Tool reduces most of the work, from hours to minutes.
We can leverage what we havePhase 0 of the Service Transition Timesheet Tool is complete
Select, Paste, Click….DONE!
Service Transition Timesheet Tool◦ For Submitters – Easy as 1, 2, 3
1. Select your name2. enter you list of PR Codes3. click the button. Note 1: Creates the list belowNote 2: The SAP codes are automatically added to the FieldGlass upload CSV for you.Finds SAP
Codes
Finds Project Names
Found in Clarity master list?
Found in FG master list?
Do you have it in your personal FG list?
Previous error trying to upload
to FG?
Passes all tests to bill to Clarity
and FG
The Yes values are auto added
to the CSV
Phase 0◦ User
User list of projects with all data Auto submit FG Uploads
◦ Admin Refresh Who has/has not Email Generate CSV
Phase 1◦ Clarity db connection – live data◦ SharePoint Time Off Calendar – live data◦ FG – Timesheet history – drop file◦ FG FTP Drop File◦ FG FTP Intake Files◦ Automate Validation