Ms. Teresa Suzanne Harris176 Hammond Place CircleNorth Augusta, SC 29841

803-441-4124 * e-mail: teresasharris@msn.com

PROFESSIONAL SUMMARYEstablished professional with 30 years in medical administration. Understanding of report writing, training, staffing, marketing, event planning, real estate, and the newspaper industry. Exceptional organizational, supervisory, planning and computer skills.

COMPUTER PROGRAM/SOFTWARE EXPERIENCEEPIC Software; Microsoft Office: Word, Outlook, Excel, Power Point, and Access; Kronos; Crystal Reports; SAP; EBPro; Fiscal Therapy; Morris Business Analyze; Ceridian; Augusta Newsprint Database; NextGen, Snagit

EDUCATIONBachelor of Science in Business Administration with an emphasis in Management, Southern Wesleyan University - Graduated May 2006Report Writer Analyst for EPIC Software Co. in Op-Time / Anesthesia and Inpatient applications, Certified in March & June 2012 at EPIC Headquarters in Verona, WIGraduate courses taken in Psychology, Organizational Management, and Counseling Diverse Populations, 2013 Medical Terminology I, II, III, University Hospital 1998CPR certified

University Health Care Systems, University HospitalEPIC Report Writer Analyst (Certified) / Reporting Trainer9/11 – PresentResponsible for meeting the reporting needs of customers and for following reporting tasks across all Epic applications, identifying and managing the scope of the report implementation. Coordination of the project teams reporting analysis and validation process. Determine process workflows and implement them across the organization. Coordinate the development of policies and procedures and resolution of technical problems. Complete requirements such as technical reports, system documentation, memoranda and instructional manuals. Manage ongoing success of reporting after go-live. Train end users on the use and editing of Epic released and custom built reports.

Created Lesson Plan (RPT100) which covers a general understanding of available reports in Hyperspace and the means of retrieving, running, organizing and presentation. Conduct monthly classes on basic reporting to end users who are new to the organization, transferring to a new area or role, or needs refresher training. Create Tip Sheets for publication in the EPIC NEWS. Hold monthly class to train end users on Meaningful Use reports as well as one on one as needed.

4/10 – 8/11ED Access Coordinator Registered walk in patients and at bedside. Financial data and co-pay collection. Insurance verification and eligibility.

8/11 – 9/11Access Coordinator – Central RegistrationRegistered patients for inpatient stays maintaining privacy and confidentiality. Direct patient contact with a high skill level to effectively communicate. Verified patients insurance and eligibility. Calculated and set up re-payment plans. Scheduled and pre-certified diagnostic tests and procedures. Provide patients with billing information. Fast tracked patients prior to surgeries.

InVentive Medical Management (formally AWAC, LLC)

Cognitive Services Coordinator, Team Lead6/07 – 4/10Trained new physician hires on Fiscal Therapy computer program; Provide support to 17 AWAC physician consultants (internal and external) and Third Party Administrator clients; Timely editing including correction, condensation, organization and modifications of Medical Necessity Reviews, Consultation Reports, Internal Reports and Transplant Review cases to meet deadlines; Supervised administrative staff, assigned duties, interviewed, hired and trained Cognitive Services applicants/new employees; Updated policy manual with new protocols as needed. Reported directly to Drs. Stephen Gooden and Robert Johnson.(January thru June 2007 stayed home to care for ill family member)

The Augusta ChronicleExecutive Assistant to Director of Production05/05 - 01/07Budget Management/Flash reports; Processed payroll for approximately 75 employees; Accounts Payable/Receivable; Typed vouchers, statements and check requests; Billed five other area newspapers for printing cost; Ordered pressroom/maintenance parts and chemicals; Ordered printing and office supplies for Composing, IT, Mailroom and Production departments; Scanned and reconciled inventory newsprint for mid and end month closing. Maintain maintenance agreements and vendor relations.

Lexicor Medical TechnologyExecutive Assistant to Vice President11/04 – 05/05Managed Vice Presidents schedule; Coordinated Scientific Advisory Board Conferences, made travel arrangements and hotel accommodations for VP and visiting physicians, following through with reimbursements; Drafted correspondence and memoranda, Coordinated meetings and took minutes; Published marketing materials and conducted technical research.

Meybohm RealtorsMarketing Assistant 09/03 - 11/04 Wrote advertisements for homes to be published in The Augusta Chronicle, Homes & Lands and Today’s Home; Uploaded photos, created video tours and listings for posting the website and MLS; Created and distributed new listing brochures; Arranged caravans.

University Healthcare Systems, University HospitalSenior Administrative Secretary to Directors of Medical Education in Surgery, Obstetrics and Gynecology and Pediatrics10/98 – 07/03

Administrative Assistant to Attending Physicians:Peter M. Payne, M.D., Assistant Educational Coordinator, Obstetrics and Gynecology University Hospital; Associate Professor, Medical College of Georgia; President, Richmond County Medical Society

Robert Stager, M.D., Educational Coordinator, Obstetrics and Gynecology University Hospital; Assistant Professor and Associate Program Director, Medical College of Georgia

Talmadge A. Bowden, Jr., M.D. , Educational Coordinator, Surgery, University Hospital; Associate Professor and Program Director, Medical College of Georgia; Editor, The American Surgeon

Willam S. Foshee, M.D., Educational Coordinator, Pediatrics University Hospital; Associate Professor/Infectious Disease Medicine, Medical College of Georgia

Maureen O. Claiborne, M.D., Education Coordinator, Pediatrics University Hospital; Assistant Professor/Pediatrics Medical College of Georgia

Drafted and composed correspondence, agenda and itineraries, scheduled meetings and prepared minutes, monitored activities for Directors in their daily functions at UH and MCG. Orientation, scheduling, and data collection for resident- in-training and medical students rotating on services through UH, Maintained record keeping systems related to educational programs; Calculated student grades, performed statistical research for Residency Review Committee and Annual Reports collaborating with institutional personnel from MCG; Planned, organized and implemented monthly Special Case Conferences/Grand Rounds with volunteer/non-volunteer speakers as well as commercially sponsored programs to fulfill official guidelines; Prepared Residents and Attending monthly call schedules insuring accuracy for stipend; Submitted information for Physicians overtime and on-call work for monthly stipend; Transcribed clinical notes.

Augusta Plastic Surgery AssociatesSurgery Scheduler5/96 – 10/98Scheduled surgery for office surgery suite and University Hospital; Counseled patients on pre-operative orders, pre-certified surgeries, billing and coding of all insurance claims to Medicare, Medicaid and commercial insurance companies, Follow-up with patients and insurance companies on all claims and correspondence, Posted checks received, collections. Front office back up.

Previous positions held at Medical College of Georgia:Administrative Secretary to Directors in Endodontics; Physical Therapy; Family, Adolescent and Child PsychiatryAdministrative Secretary in the Departments of Physiology and Endocrinology; Surgery