T-Systems Your Partner for digitization...T-Systems International GmbH 11.01.2018 2 T-Systems Unsere Mission We’re shaping the future of a connected business world and society. And

T-Systems – Your Partner for digitizationCompany presentation T-Systems International GmbH

T-Systems International GmbH 11.01.2018 2

T-SystemsUnsere Mission

We’re shaping the future of a connected business world and society. And we are creating added value for our customers, employees and investors through innovative ICT solutions.


T-Systems – deutsche telekom’s subsidiary for major corporations

Information technologyand telecommunications

Services in all industriesautomotive, finance, transport, retail & public sec

Pioneer in Cloud ComputingCorporate customers, multinational corporations & public sector

Financial figures taken from DT's 2016 annual report

7.9 billion € revenue

0.6 billion € EBITDA adjusted

43,724 employees

hot topicsWhy Digitization?


digitization today…

worth ∼ €41 BN

… despite owning no taxis or cars.

1.5 M rooms

… despite owning no hotels or apartments.

€1.9 TN

…creates neW business models …creates groWth opportunities

economic value-addacross all industries by 2020


…and changes customer behavior and requirements

I, Always, Everywhere And Now

Adidas Futurecraft

3D

Karl-Heinz Land, Digital Evangelist

3D-printed running shoemidsole tailored to cushioning needs

App focuses on Providing Last-Mile Logistics

services – worth $1 Billion

800,000 registered &

verified deliveryWorkers

600,000 online ORDERS

Every DAY

shopping, gamesand payment,

branded accounts

697 million active UsersWorldwide

(100 million outside China)


The drivers of digitization

cloudm2m / IOT

smart software

Gartner, Juniper Research, GSMA Intelligence, IBM et al.

Connectivity SEcurity

38.5 BNconnected

devicesby 2020

90%of data created

within lasttwo years

2.5 BN connections

accessing4G LTE networks

by 2020

268 BNmobile appdownloads

by 2017

50%growth for

security analyticsas a service

by 2017


What are the implications for you?Transforming while performing in a bimodal world

Source: Gartner

+

What are the implications for you?Transforming while performing in a bimodal world

Bimodal

Be Fast andBe Flexible Enable business and growth

Drive innovation

Ensure easy access to information

Be Efficient andBe Stable Reduce complexity

Free up legacy IT budgets

Ensure high-quality operations

Safeguard data privacy/ security

CiO has to do both simultaneously

Mode 2 Mode 1


How CAN T-Systems Support you?

Dynamic Infrastructure

Dynamic WorkplaceServices

Connectivity & Access

End User Communications

Dynamic Applications

Enterprise networks & Mobility

Public Cloud & multi-cloud Integration

Cross Industry & IOT-enabling platform

Digital Products & Platforms for Industries

Systems Integration

Industry Business Solutions

Digital & Cloud Transformation

E2E integration

ICT Security


Independent experts confirm our efficiency

GARTNER (JUL 15)

MANAGED M2M SERVICES, GLOBAL

LEADER

ANALYSYS MASON (JUL 15)

GLOBAL M2M SCORECARD

LEADER

EXPERTON (DEC 15)

INDUSTRY 4.0 &IOT VB, GER

LEADER

FORRESTER (JAN 15)

GLOBAL INFRA-STRUCTURE WAVE

LEADER

EXPERTON (JUN 16)

CLOUD VB, GER

LEADER

CRISP (MAY 16)

MANAGED PUBLIC CLOUD PROVIDER

LEADER

GARTNER (JUN 16)

DATA CENTER OUTSOURCING, EU

LEADER

GARTNER (JUN 15)

END-USER OUT-SOURCING SERV., EU

LEADER

EXPERTON (JUN 16)

CLOUD VB, CH

LEADER

EXPERTON (DEC 15)

WAN SERVICES AND SDN VB, GER

LEADER

EXPERTON (JUN 16)

MOBILE ENTERPRISE, GER

LEADER

FORRESTER (DEC 14)

WORKPLACE SERVICES WAVE, EU

LEADER

EXPERTON (DEC 15)

SECURITY VB, GER

LEADER

EXPERTON (JAN 16)

SECURITY VB, CH

LEADER

OVUM (MAR 16)

DECISION MATRIX: SELECTING A MOBILE WORKSPACE PROV.

LEADER

PAC (AUG 15)

SAP APPLICATION MANAGEMENT, GER

LEADER

EXPERTON (JAN 16)

SOCIAL BUSINESS VB, GER

LEADER

EXPERTON (DEC 14)

SAP HANA VB, GER

LEADER

VB = Vendor Benchmark


T-systems’ hot topics

did you knoW…


…that We offer outsourcing Without long-term contracts, and the possibility to quit on incident?

Run-on-Satisfaction –right to Cancel at any time Once the hypercare phase (stabilizing period) has concluded

2Quit-anytime –right to cancel at any time, without having to give a reason

UN 1Outsourcer-

Solutions

Unmatched Quality


…that We offer standardized cloud transformation with guaranteed timelines and fixed prices?

TheCloudifier

1 Design of target architectures –fixed price defined in advance

2 Standardized transformation to the cloud

3 Operation, either via a private or public cloud

Design, Transform,

Operate


…that We have consolidated deutsche telekom’ssecurity expertise into one unit?

11,400 Experts And More than20 years of experience andsecurity expertise

2We are continuously adding Disruptive offerings to our portfolio

building a protective shield for your business

and your family

Magenta security


…We offer a highly secure, competitively-priced public cloud solution based on open stack?

simple, secure,

affordable

1 Simple integration

2 fulfills German data security and privacy requirements

3 Flexible pricing model


…that We offer hybrid netWorks based on fast internet connections with a high quality of service?

1Significant step-up in quality for intercontinental IPsec connections

Based on a cloud overlay network with > 1,400 IP networks

improved performance over the internet for all business-critical

applications

2


…that We offer harmonized international mobile tariffs based on the broadest LTE coverage in Europe?

1 A global footprint –represented in > 100 countries

2 Harmonized prices & tariffsOne offer, one Contract,

one Governance


…that We Will deliver netWork services based on a global Software Defined Network in 2017?

UNIQUE GLOBAL NETWORK SERVICE

EXPERIENCE

turns the networks of all alliance partners into a single Software-Defined Network

NGENA Platform increases agility for deployments –for a far lower cost

1

2


…We act as data trustee for the unique microsoft cloud Germany?

T-Systemsis a Data trustee

for Microsoft

Based on MS Azure & > 2.000 MS-certified specialists at T-Systems we offer Managed Services

data fully protected from unauthorized external access

Support of growth scenarios based on Office 360 & hybrid solutions

1

2

3

Microsoft Azure


…that We offer iot solutions based on a multi-platform approach and a broad partner ecosystem?

1 Best-of-breed partners andleading IoT platforms

2 Industry use cases availableFROM CONNECTIVITY

TO INTEGRATION

IOT


…that We offer best-of-breed cloud services from a single data center, in line with European legislation?

we integrate all relevant cloud partners into a secure, high-availability dcCLOUD

ECosystem

T-Systems Portfolio


T-systems’ portfolio

Core Beliefs

SecurityMobility & Collaboration

Cloud & All ipTransformation

Digitization & Analytics

Differentiation through …

Transformationexpertise

zerooutage

PlatformCompetence

e-2-e Services

Partner Ecosystem

Products & Solutions

Mobility

Public Cloud & multi-cloudintegration

Cross Industry & IOT enabling platform

Dynamic Infrastructure

Dynamic Device Management

CoNNECTIVITY & Access

End User Communications

Digital Products & Platformfor branches

Dynamic Applications

Enterprise networksTC

Portfolio

Digital Portfolio

ITPortfolio

ICT

se

cu

rit

y

Sy

st

em

s In

te

gr

at

ion

Automotive

Public

Retail

TTL

health

Energy

Core competencesand differentiation


T-Systems –Capability

Global Delivery capability

aPPROX. 1,215 Mio.managed desktops worldwide

Data Center global 32 DCs

DC sqm Brutto 89,425 m²

Twin-Core DC 16 Twins

Helpdesk in 21 Countries

Scalable platforms

53,893Systems on Standard

MIPS 137,850 MIPS

Storage 307,370 TB

SAPS + 85 Mio. SAPS

SAP user + 3.8 Mio. Users

T-Systems – Capability

As of Q2/2017


Industry-specificExpertiseExpert advice for 70% of market leaders across a wide range of industries in germany

in EMEA in the manufacturing industry

No. 3

in Germany in the transport sector

in Germany in the utilities sector

in Germany in the public sectorNo. 1

As of Q1/2015

No. 2



ICT ExpertiseIntegration of IT and telecommunications:ICT delivery management, end-to-end monitoring, processes in line with SLAs and ITIL

Customer-specific pricing models,e.g. price per desktop, LAN port

Dynamic services with flexible up & down scaling

As of Q1/2015

No. 4

on the ICT market (Germany)No. 1

for systems integration on the German market



a CLOUD-COMPUTING pioneer

T-Systems has been delivering solutions via dynamic platforms for more than 10 years.

More than 36,000 live cloud systems around the world

Over 300,000 users at numerous customer organizations leverage T-Systems’ Dynamic Services for Collaboration offering.



T-Systems innovation network – Planning and implementation of forward-looking solutions

New ideas and solutions are essential for growth and securing the future. Nowhere does this apply more than in the dynamic area of information and communication technology. As a result, holistic innovation management becomes a must.

Specific business ideas incorporating state-of-the-art technological capabilities are evaluated with regard to their application readiness in a creative and agile innovation process, and using realistic use cases.

An open dialog allows us to contribute our expertise in innovation management as well as in the areas of ICT, product development, process management and change management. With this approach we develop ideas into real solutions together with our customers and partners.

From finding ideas to early prototypes and initial tests in a real environment, to setting up an innovative standard portfolio –our innovation process focuses on a lively and agile exchange with our customers and partners.


Strategy & Process TasksManaging the cross-TSI innovation process (IT, DD, TC, etc.), innovation projects withcustomers and partners, innovation cooperation, IPR management, SPOC DTAG units, transparency and external presentation, identifying innovation opportunities, developing innovations, marketing innovations and innovativeness

Customers & Markets – Innovation Workshops and IM Events Munich Innovation Center CeBIT Innovation Center Bonn Innovation Center at T-Gallery Mobile Innovation Center

Technology & OperationsOperating the development and operating platform for innovation projects and results (innovation data center and showcase technology for exploration, live demonstrations and customer pilot projects)

Munich Innovation Center Tangible innovations on site Involving customers and partners in the innovation process to jointly develop

new ideas and solutions Faster innovation cycles through rapid prototyping Cooperation as part of state-funded projects Collaborating with universities, startups, partners and customers

T-Systems innovation network – Planning and implementation of forward-looking solutions

Our ReferencesCustomer examples of digitization


REFERENCE CONSOLRELIABLE, SCALABLE & COST-EFFICIENT IT

Better IT-support for growth opportunity

Improving business continuity, cost savings and scalability

Goals: technical solution support consol’sgrowth thanks to greater responsiveness to customer wishes

THE CHALLENGE THE SOLUTION THE BENEFITS

Transformation to private cloud in T-Systems’ new twin-core data center in just eight months

Extensive used portfolio:

(1) Cloud Readiness and Management Solutions,

(2) Application Operationsfor SAP® Solutions,

(3) Application Management, Modernization & Testing Services,

(4) Virtual Private Networks

4 Consol sites connected by 99.5%high-availability MPLS network(10 Mbit/s)

Lower operating costs than for in-house data center: 16% savings in first year, additional 10% in second year

Scalable resources with a basis of 70,000 SAPs

Business continuity ensured


REFERENCE MAGNA INTERNATIONAL DYNAMIC SOURCING OF SAP APPLICATIONS

Company-wide consolidation of SAP systems and applications in Europe

Standardized operating model with coordinated system administration

Cost-related billing


Dynamic sourcing, virtualization of the SAP systems and switch to a flexible use model

Process-based service model for SAP operation and consultancy services

Support for 4,500 users with guaranteed fault clearance times

More flexibility: short-term adjustment of SAP capacities to business development

The IT budget for SAP operation alone has halved, and month after month Magna is saving about €50,000.

Noticeably higher quality of service at all locations


REFERENCE SHELLONE-STOP ICT SOLUTION

Deliver end-to-end ICT services to globally embargoed countries

Partner with two outsourcing suppliers in a multi-sourcing environment


Transfer of data centers and12,000 servers/storage systems in US, NL, UK, Malaysia and other locations to T-Systems

Consolidation of data centers,SAP and non-SAP applications

Migration of 80% of applications to Dynamic Services

More flexibility through the scalable Dynamic Services platform

Fixed operating expenses replaced by variable costs as a result of a transparent,pay-as-you-go pricing model

Shell


REFERENCE PIONEERCOST-OPTIMIZATION SOLUTIONS

Adapt IT to changing business requirements

Reduce hardware and operating costs

Create a scalable platform to support future growth


Comprehensive outsourcing agreement based on Dynamic Services for SAP offering

Hosting of SAP landscape atT-Systems data centers

Operation of extensive range of SAP applications

Flexible access to IT resources on a pay-per-use basis

Significant reduction in IT costs

Excellent partnership built on mutual trust

Clearly defined roadmap and project goals

More energy and resources to focus on business development


REFERENCE DAKLIVE INNOVATION STRATEGY

Improve customer service

Reduce telecommunications costs

Introduce integrated work stations to help employees


Transfer of the entire voice and data network to IP technology

T-Systems multi-service-platform (MSP) delivers telephony via the Internet (Business VoIP Select)and call-center functionality (BusinessVoIP Agent)

Automatic call forwarding to the right DAK employee

Improved customer service: customers are put through to the same employee next time

Huge reduction in administrative effort


REFERENCE SHELLDYNAMIC SERVICES FOR COLLABORATION

Allocation of integrated IT- and TC-services worldwide

Partner with two outsourcing suppliers in a multi-sourcing environment


3 farms: standard MS SharePoint 2010, TSI Sharepoint 2010 2010 for specific applications, FAST (full-text and metadata searching)

Cross-farm services such as web analytics, identity and access management (single-sign-on)

Currently available for 150,000 users, 300 terabytes of storage

Technical standard benefits: scalability, cost, pay per use, easier maintenance

Standard collaboration functionality enables employees around the world to access relevant information – without having to know what format the file is in or where it is stored

Shell


REFERENCE BARMER GEKINNOVATIVE PLATFORM SOLUTION

The entire procurement process is handled on an electronic platform

Future healthcare marketplace

Paperless exchange of data


Establishment of the technical infrastructure in the specially protected service area

Multi-level firewall concept and special security mechanisms

Data connections from and to the marketplace are encrypted

The solution permits graduated utilization scenarios and is scalable

Increasing requirements resulting from legislative changes can be met easily and without complication


REFERENCE SCHLESWIG-HOLSTEINMULTIPLE SERVICES, ONE NETWORK

Replace five separate communications networks with a single consolidated network

Integrate voice communications via voice over IP (VoIP) at 700 sites


Consolidate over 80 local authorities comprising 40,000 employees across 320 sites, onto a single voice and data network based on a T-Systems’ MPLS backbone

The MPLS technology supports key features such as VoIP and flexible VPN connections

The solution design makes for simpler maintenance, configuration and modification

Improved availability as well as cost savings

Compliance with data-protection legislation and audit readiness are an integral part of the T-Systems’ solution


REFERENCE DEKABANKMOBILE WORKPLACE SERVICES FOR IPHONE AND IPAD

Expansion of mobile working options through incorporation of iPhones and iPads

Central management of hardwareand software

Gap-free security


Centrally operated iOS platform with individual expansion options

Central provision of all functions, including device, inventory and catalog management and an online shop

Security concept with data encryption and device monitoring

The T-Systems managed mSIEM security service (based on Security Information and Event Management) monitors the international ICT infrastructure

No investment in internal operating capacity

Positioning as a modern service provider and employer

Future-proof thanks to scalability and implementation of internal apps, etc.

Real time view of the current security situation through online user interface


REFERENCE FRAPORTSECURE, MANAGED NETWORK AT THE AIRPORT

Creation of a highly secure and highly available communications infrastructure for data, voice and video

Integration of all areas of the airport and of all companies that operate on the premises


Implementation and operation of a fully independent ethernet VPN that interconnects all relevant areas and applications

Construction of a new data center, with outsourcing of operational services

24/7 proactive systems monitoring and access security via two- and three-factor authentication

Maximum-level availability – up to 100%, at least 99.998%

Seamless data access protection

Overall technological scalability

A service team on site is able to respond quickly and flexibly at all times


REFERENCE TECHNISCHE WERKE FRIEDRICHSHAFENSMART METERING SOLUTION

German legislation mandates the installation of electronic meters for power and gas

Managing communications between the control center and the meters in light of rising data volumes


Secure, scalable and open platform for reading a variety of meter types

It is suitable both for full geographical coverage roll-out and on request by stochastically distribution of the customer

Metering on behalf of multiple utilities (gas, water, etc.) means infrastructure costs are shared

The managed-service offering reduces complexity and capital expenditure

Openness and reliable data protection makes the solution a sound investment, supporting future business models and lasting success


REFERENCE MANTELEMATICS AND FLEET MANAGEMENT SYSTEM

Dispatching simplified

More efficient deployment oftruck fleet

Real-time state of goods

Zero Distance to drivers and fleet information


Development of a combined telematics/ fleet management system

Linking existing shipment tracking and fleet management tools with a system for operating data input, vehicle deployment analysis, maintenance management and DTCO downloads

MAN offers its customers a savings package to reduce running costs and make operations more efficient

Fleet operations more efficient thanks to better deployment and real-time dispatching of goods


REFERENCE HELLA BEHR PLASTIC OMNIUMAPPLICATION MANAGEMENT SERVICES

End-to-end services around the globe with defined SLAs

Transfer of responsibility for all services from in-house provider

Application Management Services (AMS) via a cost-effective offshoring model


Application management for ERP systems, engineering systems, Ixos, groupware andEDI systems for a total of 1,400 employees

Central user help desk for all calls

Second-level support for users in Europe, USA and China

Server hosting, telecommunications and LAN operations

One-stop solution: all services around the globe, including telecommunications, server operations and AMS, are coordinated via single points of contact at the customer and service provider

Rapid implementation of an IT infrastructure without having to create a large in-house IT team


REFERENCE PHONAK AGGLOBAL IP-VPN SOLUTION

Network for global voice and data exchange

Future migration to a standard solution

Centralized, standardizedIT landscape


Network mix: Take over operationof the heterogeneous legacy networks (basic Internet VPN solutions)

When critical size is reached, migration to a standard solution (QoS-capable MPLS-VPN and Internet gateways in Europe, U.S. and Singapore).

Latency reduction through local Internet breakouts

Significant workload reduction forthe IT department – network operationswith less than two FTEs

Efficiency gains and rapidreaction to new market requirements

Simple integration of new locations


REFERENCE SCHWEIZER BUNDESBAHNENICT OUTSOURCING

Operation of the entire central IT infrastructure

Heterogeneous system landscape

Over 100 different services: mainframe, real time info systems, etc.


Integration into a standardised data center environment

Creation of synergies through shared platforms

Transparent services

Clearly defined SLAs reflecting the business criticality of individual systems

Quantity-based charging

Clear differentiation between the service provider and customer


REFERENCE CWS-BOCO INTERNATIONAL GMBHMANAGED DOCUMENT SERVICES

Increase end customer satisfaction through personalized billing (channel and country specifics)

Reliable invoicing


MDocS (Managed Document Services) –Multi-channel outbound (by postal mail, e-billing, EDI) with country-specific, legally secure signature

De-Mail preparation, legally securedocument delivery via the Internet withE2E encryption

Increased efficiency through time and cost savings (postage saving through cross-mail carrier dispatch management)

Legal security through country-specific valid signatures and CI/CD compliant appearance

Analysts and experts


What the analysts And Experts say …

"T-Systems is a provider with a very strong position regarding both its competitive strength and the attractiveness of its portfolio, in the elite circle of full IT business transformation providers. Solutions and services – T-Systems masters both areas perfectly. T-Systems scores with both quality and quantity. T-Systems not only offers a broad spectrum of services, but also an extensive set of features, in nearly all subject areas. (...)"

Digital Transformation Vendor Benchmark, 2016PAC Research Note: New hybrid cloud strategy by Deutsche Telekom/T-

Systems – a bold step toward clear USPs, February 2016

"With the Open Telekom Cloud, Deutsche Telekom and T-Systems have laid a very attractive foundation that promises tough competition for the established public cloud players." "In particular, the combination of cost-effective offerings and German legal certainty currently gives at an absolutely unique selling point."

Managed Public Cloud Provider, 2016

"T-Systems can draw upon extensive offerings from its own infrastructure, combined with public clouds from relevant third-party providers. As a result, T-Systems can currently be considered to be the leading provider for managed public cloud services in the enterprise domain."

"Enterprise ICT services are on the cusp of disruption. Telecoms service providers have been struggling with the need to introduce more services more rapidly, especially to multinational customers. ngena looks to address that need with a predefined service portfolio and a set of alliance partners across the globe."

Cloud Vendor Benchmark, 2016

Personal statement March 11, 2016

"Deutsche Telekom inexorably pursued its strategy to become Europe’s leading telco based on best network, services, and products, and businesses' preferred network provider, with some success."


"ngena is an elegant solution that creates a new model in service provider alliances. Because ngena uses virtualization technologies and standardized processes, enterprises can get services activated faster, while service providers cut their time to revenue. This is a 21st century approach to delivering digital services internationally. Not least, ngena is deliberately targeting the needs of mid-sized multinationals, a segment that is often overlooked but drives industrial growth in many economies."


"This is unique in the market – with their Cloudifier and Un-Outsourcer offering, Deutsche Telekom (TSI) ensures fixed-price clout transformation projects and high customer satisfaction rates."

Partner▪ Global alliances

▪ Cooperation with Global technology leaders

▪ Certificates and exclusivepartnerships


FOR OUR CAREER OPPORTUNITIES VISIT:www.t-systems.com/career

T-Systems careers – we're looking for youOur units, your entry points

Digitizing companies

Whether cloud or Internet of Things: work with our standardized, scalable industry solutions for corporate customers and SMEs, in combination with our powerful partner network

Benefit from our comprehensive industry expertise

Digital Division

Pioneer and trend-setter in cloud computing

Operator of the world's largest SAP landscape in a private cloud Join us in supporting companies and corporations around the

world from the start: consulting, design, transformation to the digital world and ongoing operations

Develop solutions and services, support the operations of our international customers (systems integration, application management, infrastructure services, virtualization of PC workplaces)

Ensure top quality for our customers: with our end-to-end Zero Outage quality management system

IT Division

Consolidates Deutsche Telekom's TC competencies for multi-national companies in Germany and for international business customers

Develop services and solutions for data, fixed-network and mobile applications and under end-to-end responsibility

Work with an international portfolio, in close cooperation with the Deutsche Telekom Group and in collaboration with outstanding international partners

Set standards in the connectivity and security areas for institutions from the public sector, from science and research, and from industries like retail, insurance, banking, automotive and manufacturing

TC Division

SECURITY. SIMPLY. MAKE IT HAPPEN. Digitization isn't possible without security – help us shape the secure future of digitization.

We consolidate the cyber security expertise within the Group. Our products and solutions target consumers and SME

customers, as well as major corporations, and range from secure smartphones to secure IT infrastructure

Whether Cyber Security Consultant, Solution Security Architect, Cyber Security Expert or Solution Sales Manager – IT security enthusiasts will find the right career with us.

Telekom Security

http://www.t-systems.com/career

https://www.t-systems.com/de/en/career/entry-areas/tc-division/tc-division-670210

https://www.t-systems.com/de/en/career/entry-areas/telekom-security/help-us-to-shape-the-future-of-digitisation-657306

https://www.t-systems.com/de/en/career/entry-areas/it-division/it-division-670172

https://www.t-systems.com/de/en/career/entry-areas/digital-division/t-systems-is-looking-for-it-experts-657242

Documents

T-Systems Your Partner for digitization...T-Systems International GmbH 11.01.2018 2 T-Systems Unsere Mission We’re shaping the future of a connected business world and society. And