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Table of Contents
Man
dat
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Self Declared
Op
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Third Party
Checked
GRI Checked
C
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Ext
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C+ B B+ A A+
2011 SUSTAINABILITY REPORT
Our responsibility is sustainability
Here partnership begins
Our responsibility is sustainability About This Report
REPORTING PERIOD This sustainability report is intended
only for the year 2011
DATE OF MOST RECENT PREVIOUS REPORT
The first issue of our report was published last year of 2010
REPORTING CYCLE Alliance One issue
sustainability report in an annual basis
CONTACT POINT Santi Jawtrakul
General Director [email protected]
Vincent Edward B. Dogomeo
Continuous Improvement/Sustainability Manager
Tel# : +84(0) 753 612 113 ext 111
Fax# : +84(0) 753 612 189
B1, B2, B5-B12 Giao Long Industrial Park,
An Phuoc Commune, Chau Thanh Dist.,
Ben Tre Province, Vietnam
ReportApplication Level
OU
TPU
T
G3 ProfileDisclosures
OU
TPU
TG3 ManagementApproach
DisclosuresO
UTP
UT
G3 PerformanceIndicator &
Sector Supplement
PerformanceIndicators
Report on:1.11.1 - 2.10
3.1 - 3.8, 3.10 - 3.12
Re
po
rt E
xte
rna
lly
Ass
ure
d
Not Required
Report on a minimun of 10 Performance Indicators, including at
least one from each of: Economic, Social and Environmental
Report on all criteria listed for Level C plus:1.2
3.9, 3.134.5 - 4.13, 4.16 - 4.17
Re
po
rt E
xte
rna
lly
Ass
ure
d
Management ApproachDisclosures for each Indicator Category
Report on a minimun of20 Performance Indicators, including at
least one from each of: Economic, Environmental, Human Rights, Labor,Society, Product Respon-
sibility
Same as required for Lavel B
Re
po
rt E
xte
rna
lly
Ass
ure
d
Management ApproachDisclosures for each Indicator Category
Report on each core G3 and Sector Supplement*
Indicator with due regard
to the Materiality Principle by either: a) reporting on the Indicator or b) explaining the reasons for
its omission
Stan
dar
dD
iscl
osu
res
C B AC+ B+ A+
*Sector supplement in final version
Back to Index
Page | 1
Our responsibility is sustainability
Organization's Name 10
Customers and Products 12
Operational Structure 12
Headquarters Location 12
Where We Operate 12
Nature of Ownership and Legal Form 12
Markets Served 12
Organization's Scale 13
Significant Changes in 2011 13
Awards Received In 2011 13
ORGANIZATIONAL PROFILE
10
STRATEGY AND ANALYSIS
7
Global Chief Operations Officer's Statement 8
Key impacts, Risks, and Opportunities 9
REPORT PARAMETERS
14
REPORT PROFILE
REPORT SCOPE AND BOUNDARY
Process for Defining Report 14
Boundary of the Report 15
Data Measurement Techniques 15
Effect and Reasons for Re-Statement 15
Significant Changes from Previous Reporting Periods 15
REPORT ASSURANCE 15
TABLE OF CONTENTS PROFILE DISCLOSURES
Page | 2
Our responsibility is sustainability
GOVERNANCE, COMMITMENTS AND
ENGAGEMENT
16
GOVERNANCE
Governance Structure 16
The Chair of the Highest Governance Body 16
Unitary Board Structure 17
Mechanisms for Shareholders and Employees to Provide Recommendations 17
Compensation Linkage 18
Process for the Highest Governance Body to Ensure Conflicts Of Interest 19
The Composition, Qualifications, and Expertise of the Members of
the Highest Governance Body and its Committees 19
Statements of Mission 19
The Highest Governance Body's Overseeing Procedures 19
Evaluating the Highest Performance Body’s Own Performance 19
COMMITMENTS TO EXTERNAL INITIATIVES
The Precautionary Approach & Principle Addressed by the Organization 20
Externally Developed Economic, Environmental and Social Charters, Principles 20
Memberships in Association and National/International Advocacy Organizations 20
STAKEHOLDER ENGAGEMENT
Organization’s Stakeholder Groups Engaged 21
Identification and Selection of Stakeholders 21
Approaches to stakeholder engagement 21
Stakeholders’ Key Topics and Concerns 22
TABLE OF CONTENTS PROFILE DISCLOSURES (cont.)
Page | 3
Our responsibility is sustainability
ECONOMIC
24
Disclosure(s) on Management Approach 25
EC1 Direct economic value 26
EC7 Procedures for local hiring and proportion of senior management 26
Disclosure(s) on Management Approach 28
LA1 Workforce by employment type 29
LA2 Employee turnover 29
LA4 Employees covered by collective bargaining agreements 30
LA7 Rates of injury, occupational diseases, lost days, and absenteeism, and work-related fatalities 30
LA8 Education, training, counseling, prevention, and risk-control programs regarding serious diseases 33
LA10 Hours of training per employee 33
LA13 Composition of governance bodies 34
LA14 Ratio of salary of men to women 35
LABOR PRACTICES
27
Disclosure(s) on Management Approach 38
EN1 Materials used 39
EN3 Direct energy consumption 39
EN4 Indirect energy consumption 40
EN8 Water withdrawal by source 41
EN16 Direct and indirect greenhouse gas emissions 41
EN21 Water discharge 42
EN22 Weight of waste 42
ENVIRONMENT
36
TABLE OF CONTENTS PERFORMANCE INDICATOR
Page | 4
Our responsibility is sustainability
Disclosure(s) on Management Approach 44 SO8 Fines and sanctions for non-compliance with laws and regulations 45
SOCIETY
43
Disclosure(s) on Management Approach 51
PR9 Fines for non-compliance with laws and regulations concerning the provision and use of
products and services 51
PRODUCT
RESPONSIBILITY
50
Disclosure(s) on Management Approach 47 HR4 Incidents of discrimination and actions taken 48
HR5 Right to exercise freedom of association and collective bargaining 48
HR6 Risk for incidents of child labor 48
HR7 Risk for incidents of forced or compulsory labor 49
HUMAN RIGHTS
46
TABLE OF CONTENTS PERFORMANCE (cont.)
(cont.)INDICATOR
Page | 5
Our responsibility is sustainability
Alliance One’s Sustainability Team with Sustainability Uniform which is worn on Fridays Sustainability
Back to Index
Page | 6
Our responsibility is sustainability
Back to Index
At Alliance One, we have standardized wallpapers of all computers for our staffs.
This picture is one of three standard wallpapers designed by our General Director.
Page | 7
Our responsibility is sustainability
Profile Disclosure
STRATEGY AND ANALYSIS
Simon Gerry – Global Chief Operations Officer
“At Alliance One, our business success is driven with a philosophy that being
sustainable does not only believe in what sustainability principle provides
a significant impact to us. Furthermore, we always take a stance in
achieving success, there is consistently an integration of strategies
following to build a constant optimism of our mindset, which we can make
things with realizations and mitigate the adverse effect of the business
impact which we do each day.”
We will strive of
envisioning the platform of
our strategies, and we will
continuously aim with
idealism of undertaking a
positive result from our
objectives and
expectations for the future.
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Page | 8
Our responsibility is sustainability
Alliance One’s 2011 GRI Report
Global Chief Operations Officer’s Statement
The year of 2010 has meant a baseline
of our sustainability initiatives and
awareness towards transparency to
stakeholders. This has taken with a
perspective that our performance on
the selected indicators has reflected for
areas of what we accomplished and
what need to fulfill with its impact
upon the society, economy and
environment.
As one of the targets for 2011, this year
has marked the completion of our
expansion program which we
considered one of the achievements
when we completed the construction
of factory 3. The start of operation of
our new building facility has benefited
a growing opportunity within the area
where we operate the business. We
are able to expand our business
capacity and by this year, we set a
turnover target of 43 Million USD.
Gladly, this expectation at the end has
given us a way back of greater
attainment.
For us to measure the productiveness
of performance, we are keeping an eye
on production efficiency- a process tool
which needs updating and monitoring.
Our goal of achieving 60% efficiency is
quite in demand compared to the
actual performance of 56.4%. Even if
we are a bit far from our expectation,
but we will not limit ourselves of
reaching the target by acquiring new
system methodologies for
improvement and calibrating
manpower skills through continuous
trainings.
In a broader perspective, being
sustainable is what we have known as
most valuable. This does not only mean
saving light and water, but it is an
accompaniment of actions on how we
are going to sustain our business and
how we will become competitive for
five years and onwards.
We know the fact that cost of labor and
electricity in our vicinity will
incrementally increase. Realistically, we
have this projection that by next year,
electricity cost will increase to 5%. So,
the question lies on how we will
manage all of these. And this will give
us again a resiliency on how to sustain
for a long-term, putting sustainability
with the same concept.
At Alliance One the business strategy
is incorporated with a 5-year growth
plan which will serve as a stepping
vehicle. Each year, we can see how we
improve our performance in order to
reach our targets. This has been
influenced with a management
manpower restructuring by strongly
defining and calling the right
professional people. Through gradual
business stabilization, we shifted into
a wider model of business approach
which will provide directly to
increasing opportunities and
accomplishments.
Simon Gerry – Global Chief Operations Officer
Back to Index
Page | 9
Our responsibility is sustainability
Profile Disclosure
Key Impacts, Risks, and OpportunitiesBack in 2010, this year was a starting
point and an indicator of our overall
performance and progress. It marked
the way on how we have striven in
overcoming the challenges, taking
lead of the risks and sustaining and
improving the opportunities. These
risks are associated with an influence
of increasing salary, impacts on
government labor legislations,
banking systems, oil price and its
rising companies in the neighboring
location. In totality, we started to be
mindful of defining the sustainability
key impacts of our business. Impacts
where we are as a manufacturing
industry will focus on improving the
social, economic and environment in
which we operate every day.
In 2011, one of the most significant
opportunities which we have
accomplished is where we turned our
business around. In terms of delivery
performance, we could meet the
demanding targets and reduce the
unnecessary costs. These have
become a good foundation of the
management platform for today and
the coming years.
As we continue to focus on improving
imperatives, changes for the better
are needed in order to drive our
growth and maintain the expected
profitability. This statement was
being derived from the CEO when he
emphasized the significance of
striving for a remarkable operational
efficiency performance and its impact
to the environment.
At Alliance One, the objective of
being sustainable has contributed by
the stakeholders of whom we
engaged such as employees,
customers, community and
shareholders. With thorough
consciousness and diligence of
execution, these have become one of
our mechanisms to mitigate the
degree of risks. The awareness of
consumers on sustainability initiatives
is an integral part in order to mitigate
the impacts of risks.
Back to Index
Back to Index
Page | 10
Our responsibility is sustainability
Alliance One’s 2011 GRI Report
ORGANIZATIONAL PROFILE Organization at Glance
Alliance One Apparel Co. Ltd., is located
at Giao Long Industrial Park Ben Tre
Province, Vietnam with 80 km to the
South of Ho Chi Minh City. The company
occupies 100,000 square meters, and its
production started in October 2007. It is
100% foreign direct investors namely
Mr. Chaiyapong Vechamamontien, Mrs.
Suwanna Vechamamontien, Duang Dee
Dee Textile Company and Mr. Suchai
Kosriyakrakvong.
The company has been established and
based on investment certificate
55023000003 which was issued on
November 1, 2006 by the Board of
Management of Industrial Park of Ben
Tre Province. Its complete address is
zones B1, B2, B5 and B12 Giao Long
industrial Park, An Phuoc Commune,
Chau Thanh Dist., Ben Tre Province,
Vietnam.
Back to Index
Page | 11
Our responsibility is sustainability
Profile Disclosure
ORGANIZATIONAL PROFILE (cont.) Development History
2006 2007 2009 2010 2011
Factory 1 (*)
18,027.48
18,027
Factory 1
737
12
2008
Factory 1
1,600
29
18,027 32,297
Factory 1
Factory 2 (**)
2,300
40
Factory 1
Factory 2
Factory 3 (*)
3,200
63
32,297 48,227
Factory 1
Factory 2
Factory 3
4,256
70
OCCUPIED AREA
FACTORY
TOTAL
WORKFORCE
TOTAL
SEWLING LINES
CUSTOMERS
* constructed
**constructed and operated
YEAR
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Page | 12
Our responsibility is sustainability
Alliance One’s 2011 GRI Report
ORGANIZATIONAL PROFILE (cont.) Customers and Products
Alliance One Apparel Co. Ltd is
producing sportswear apparel, mainly
for adidas of 50% and 50% for Puma.
Our products are classified into pants,
jackets, shirts and shorts.
Operational Structure The full authority to manage the
operations of Alliance One is ruled by
the Board of Directors. In the structure
of organization, the Board of Directors is
consisting of the President, Chief
Operations Officer, and the Global Chief
Operations Officer. The role of the
Board of Directors is to ensure
effectively that communications are
properly channeled among
shareholders, and they are accustomed
on external decision making.
To the extent, under the Board of
Director is the Board of Management
whose responsibility is to ensure
internal affairs of the company. The
Board of Management is consisting of
General Director and the appointed
senior managers. They are responsible
for the review of internal company’s
performance on financial aspects,
human relations, production efficiency
and quality.
The Board of Directors and Board of
Management oftentimes conduct a
general review on performance in a
quarterly interval.
In October 2011, our Chief Executive
Officer has appointed the Operations
Director as the Global Chief Operations
Officer. The new responsibility is created
in response to the business expansions
not only in Vietnam but including other
regions.
Nature of Ownership and
Legal Form Alliance One is a limited and private
company, fully owned by foreign direct
investors.
Markets Served
Market Distribution
Market 2010 2011
Europe 50% 41.5%
United States 25% 19.6%
Asia 15% 21.3%
Latin Americas 4% 17.0%
Southern Africa 1% 0.6%
Clothing is one of the basic needs of
mankind. Clothing categorically
performance apparel is nowadays one
of the fastest growing sectors of the
global textile industry. This can be
attributed to the changes in the life-
style of majority of people today.
Alliance One products play an important
part to the customers we served.
Dominantly as one of the manufacturers
of sporting goods to adidas and puma
brands, our end products are distributed
to different destinations worldwide.
Headquarters Location Liberty Garment Co. LTD
137/47 Soi Phawana (41)
Ladphrao Road, Chandrakasem
Jatujak Bangkok 10900 Thailand
Phone: (662) 541-9309-16
Where We Operate Alliance One operates
only within Vietnam
The ownership percentage of
shareholders remains the same
from 2010
Shareholder Sharing in 2011 Chaiyapong Vechamamontien
48%
Suwanna Vechamamontien
35%
Duang Dee Dee Textile
25%
Suchai Kosriyakrakvong
2%
Back to Index
Page | 13
Our responsibility is sustainability
Profile Disclosure
ORGANIZATIONAL PROFILE (cont.) Organization’s Scale
Employees and Equity
Total Employees
Liabilities and owner’s equity
(in USD)
2007 737 6,154,281
2008 1,600 11,273,704
2009 2,600 11,127,230
2010 3,200 21,579,648
2011 4,256 28,841,972
The net revenue has increased from
2008 to 2011 respectively compared to
2007 due to the start of full-year
operation and expansion. In 2009, the
company had constructed a new second
factory which started its operation
during April.
Liabilities have increased due to the
expanded capacity and used of short-
term & long-term loan investments.
Owner’s equity and shareholders
increased its capital. Total assets
increased due to investment in fix assets
for expanded capacity production and
sale value.
Significant Changes in 2011
Over the years, Alliance One’s business
growth has obtained significant changes
which are characterized in terms of size
and structure.
The company’s increasing figures in
production lines and numbers of
employees have been influenced from
the expansion of facilities.
Comparatively, during the year of 2010
and 2011, total operating cost has
increased to 59%. Such costs are
associated with the use of electricity,
water, fuel, personnel salaries and
wages, building and equipment
maintenance and procurement of raw
materials.
Awards Received in 2011
None
Net Revenues (in USD)
44
5,3
75
8,6
08
,29
4
12
,55
2,8
49 2
2,0
62
,80
8
39
,16
9,8
11
2007 2008 2009 2010 2011
Shipped Volume (in pieces)
10
6,4
32
1,8
01
,08
6
2,4
32
,24
3 3,8
02
,39
3
6,2
03
,75
0
2007 2008 2009 2010 2011
Workforce and Production Lines
Production
Lines Total
Employees
2007 12 737
2008 29 1,600
2009 49 2,600
2010 63 3,200
2011 70 4,256
Back to Index
Page | 14
Our responsibility is sustainability
Alliance One’s 2011 GRI Report
REPORT PARAMETERS Report Scope and Boundary PROCESS FOR DEFINING REPORT
The content of our sustainability report
is fully structured through GRI principles
of defining report content which
includes context, materiality,
inclusiveness and completeness. This
2011 report attempts to integrate the
information that our stakeholders find
significant.
Materiality Check
We applied a materiality principle to
manage and prioritize of what are those
issues of indicators in which we will act
and report on. This principle has
provided a specific guidance on the
selection of our business impacts. The
preparation for the list of aspects being
therefore identified at the management
meeting and stakeholders’ engagement
is considered as one of the important
key activities prior to the realization of
materiality test.
In this 2011 sustainability report, we aim
to report on at least 20 material
indicators that have been determined as
the most material. Within the minimum
requirement of this sustainability
reporting, these selected GRI indicators
should cover the minimum of at least
one from each category on Economic,
Social, Environmental, Human Rights,
labor, Society and Product
Responsibility.
Stakeholder Inclusiveness
This is one of which we consider a key
factor of defining our report content. In
this reporting process, our company’s
reporting team has been engaged with
communicating to the relevant
stakeholders whom we believe can
significantly affect the business process
may it be directly or indirectly.
In order to meet the demands on
stakeholders’ inclusiveness
requirements, we presented to them
our long-term business goals following
thereto the aspects and indicators. The
emphasis when it comes to the
importance of their contributions to the
selection processes was being
highlighted. Thus taken into
considerations of great interest, their
ideas can impact to our sustainability
initiatives.
Sustainability Context
The Sustainability Context Principle has
facilitated us on assessments of which
aspects we need to make consideration
and affecting influence to our company
and to the surrounding community. The
overall outcome is purposely structured
to show transparency to stakeholders
relevant on the following aspects such
as presenting the understanding of
company’s sustainability key topics,
including references to broader
sustainable conditions and goals,
showing the company’s performance in
a manner it communicates the
magnitude to the impacts that describe
a long-term strategy, risks and
opportunities, including supply-chain
issues.
Back to Index
Page | 15
Our responsibility is sustainability
Profile Disclosure
REPORT PARAMETERS (cont.) Completeness
In the identification of determining our
most material indicators, we therefore
applied the completeness principle in
order to ensure that topics are
discussed relevant to the aspects of on
Economic, Social, Environmental,
Human Rights, labor, Society and
Product Responsibility.
Following of such identification in
determining the material indicator, is an
assessment. We have reached for
consultations to our stakeholders and
have asked their opinions for the
important aspects that we can report
on. These have been governed of which
indicators wherein the most material to
report basing from essential priorities
that cover the entire supply chain,
reflecting performance of the entities
that are under control of or significant
influence on the company, and inclusion
on significant sustainability related
actions during reporting period.
BOUNDARY OF THE REPORT
The sustainability report is limited in
Alliance One, Vietnam. This report has
made an emphasis to disclose on
aspects and its corresponding selected
indicators. There is non-specific
limitation on the scope or boundary of
the report.
The basis for reporting on joint
ventures, subsidiaries, leased facilities,
outsourced operations and other entity
do not significantly affect comparability
from period to period.
DATA MEASUREMENT TECHNIQUES
Alliance One has measured data in a
manner that derived figures are
coherent with Global Reporting
Initiative’s preference whenever
possible. Moreover, our internal process
and other company systems have
provided as well to the data collection,
evaluation, assessment and
presentation such as:
- Enablon Application
- HRMS Data File
EFFECT AND REASONS FOR RE-
STATEMENT
Alliance One does not apply any
relevant explanation of the effect of any
re-statements of information provided
in earlier reports, and the reasons for
such a re-statement.
SIGNIFICANT CHANGES FROM
PREVIOUS REPORTING PERIOD
This report represents and highlights the
changes on the requirements from Level
C to Level B GRI Application level. See
additional information at front page.
Report Assurance GRI has not conducted any means of
assurance verification on the content of
this report. For such, we adhere to a
belief that all information written are in
accordance to the current expectations
of Alliance One including those data
relevant to management directions,
risks and opportunities.
Back to Index
Page | 16
Our responsibility is sustainability
Alliance One’s 2011 GRI Report
GOVERNANCE, COMMITMENTS, AND ENGAGEMENT
Governance Structure At Alliance One, governance is not only
delivering good results to our
shareholders, but it compasses to the
balance between economic, social and
environmental goals of our business. We
believe that good governance is an
integration of strategies in order to
encourage our employees to be efficient
and effective on their specific job
assignments.
Our Board of Directors and Board of
Management are responsible for setting
directions in the operation. The Board of
Directors governs the external affairs,
including the establishment and
development of corporate discipline.
Moreover, the Board of Management
consisting of Global Chief Operations
Office, General Director and Finance
Director are held responsible for the
daily operational activities.
In support to the internal affairs wherein
it prohibits endurance on the business
competitiveness, Alliance One has this
formation of interrelated sub-groups.
The initiation is to provide a clear
delegation of supporting duties. Among
these sub-groups are the Continuous
Improvement and Sustainability Team,
Trade Union relations, Occupational
Safety, First Aid, Fire Fighting and Sports
Affair Committee.
Alliance One aspires and commits for
the full-pledge involvement of
environmentally friendly or green
activities to ensure that all processes,
products, and manufacturing activities
are adequately address to the current
environmental concerns as to the
execution of maintaining profitability.
We combine our governance of
sustainability into the organization.
Employees across our operations need
to embrace the culture of sustainability
and create a change for the better. We
want each member of our organization
to generate new ideas and ways of
doing things in proactive manner, and
we want them to be the dominant
implementers for these changes.
The Chair of the Highest
Governance Body The highest governance body is led by
our President, Chief Executive Officer
and Global Chief Operations Officer. Our
President is a chairman of the board.
We have the Global Chief Operations
Officer who is engaged to the overall
operations and General Director who is
directly involved of the daily operational
activities, including the setting of
management strategies and corporate
policy.
The activities pertaining to everyday
management functions are supported
throughout by managers and heads of
the department. In consonance, the
foresaid core structure encompasses to
the business activities of Alliance One
with full commitments to sustainability.
The Trade Union is who as well
serves as one of the embodied
groups to connect primarily with
social concerns. The team is
consisting of employee
representatives from the
organization, and they act as an
independent unit. Their function
mandates to the voice of employees
and they communicate to the Board
of Management to any collective-
bargaining agreements. Basically, the
committee has a chairperson to rule
the representing members.
Back to Index
For any environmental related
program, the Sustainability Team is
structured to support the sustainable
Green Business Initiatives. The
managers within its senior level are
taking the functions of implementing
the program. On the highest
governance of sustainability, our
Global Chief Operation Officer and
General Director are the key drivers
ofenforcing the proper execution.
Page | 17
Our responsibility is sustainability
Profile Disclosure
GOVERNANCE, COMMITMENTS, AND ENGAGEMENT (cont.) Unitary Board Structure In 2011, Alliance One has 8 unitary
board members, five of whom were
independent executives: Chaiyapong,
Suwanna, Jimmy, David and Suchai. To
be considered as independent, the
board must determine that independent
executive has no direct involvement of
the operational activities.
Mechanisms for Stakeholders
and Employees to Provide
Recommendations Alliance One is a privately and limited
own company whose directives are
embodied with the highest governance
by the Board of Directors and the Board
of Management. In a quarterly basis,
both members will conduct an
operational performance review. The
review is not only limited to improving
productivity measures, but it integrates
the actions to take on impacts towards
sustainability.
As the Board of Management is directly
engaged to the internal management’s
decisions, employees have these
entitlements to communicate of
whatever agenda relevant to
improvements on social, economic and
environmental welfare. In such
representation, the Board of
Management governs all means of
communication on behalf of the Board
of Directors.
As we are a non-public company and
within our mechanisms, we have a
process where ideas and suggestions
can be offered and discussed from every
level of employees. We value our
employees, and we want them to work
in a manner of integrity and
professionalism. For them to raise any
concerns that pertain in achieving a
better working relationship to
management, we give them the
freedom to communicate through
suggestion box including those activities
to collaborate with trade union labor
relations.
Further to establishing strong relations
of which to express and connect with
our employees to the highest governing
bodies, our developed corporate
internal procedures collaborate for a
clear platform of direction.
Alliance One categorizes two divisions
when it comes to dealing with issues; we
have the open issue and the confidential
issue.
We define the open issues as any
suggestions and concerns that are to be
made known publicly to management
levels. Its intervention is in a form of an
open letter where this has to be placed
into suggestion boxes, or has to be
through open communications. The
suggestion boxes are located to the
areas where accessible to the workers
while open communication is held via
telephonic or open discussion approach.
The Continuous Improvement Team
is an organized body in the process of
searching improvements in factory-
wide. The coverage is aligned to
increasing productivity measures
with its aim to satisfy the
requirements of the customers in
achieving good quality, acceptable
cost and shorter delivery lead time.
Occupational Health and Safety
Team are organized by the company
in which its regulations are founded
under the local government. They
focused in sustaining the
implementation of occupational
health and safety programs by
protecting the health and welfare of
people who are engaged in
operational well-doing. We have as
well organized a group of individuals
wherein their main responsibility is
to support on First Aid and Fire
Fighting Programs. Above all, its
leading objective is to enhance and
strengthen the safety measures of
the facility.
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Page | 18
Our responsibility is sustainability
Alliance One’s 2011 GRI Report
GOVERNANCE, COMMITMENTS, AND ENGAGEMENT (cont.)These in the following should specify the
person who raises the concerns and by
whom it will be made accountable for.
The raised issues can be addressed
directly either to the tribunal of Trade
Union Representatives, Human
Resource relations and to the Board of
Management.
On the other hand, confidential issues
are known to be addressed only through
suggestion boxes. The said recipients
from the approving bodies will take the
denouncements or unknown letters
with such confidentiality. In one hand,
both raised concerns and issues should
be investigated and deliberated by such
a resolution will be generated.
All of these related and agreed ideas
that were collected and affirmed by
committees of the trade union has to be
carried out by the representing
personnel of Human Resource. At its
next level, the Board of Management
comes up with legal decisions.
The Board of Directors takes into
agreement of whatever decision that is
acceptable and feasible.
For the feedback of decisions and
resolutions in a factory wide, employees
are informed through announcements
on bulletin posting or via the paging
system.
Aside from these internal mechanisms,
Alliance One engages with a wide range
of extending stakeholders on issues
affecting the company’s operation
wherein we put consideration and
involvement by participating programs
to industry-trade groups, local and
international levels to address emerging
issues to develop industry-wide
approaches to economic, environmental
and social challenges, and cooperate
with governments and other
stakeholders on common concerns.
These give us an opportunity to gain
more advantages on strengthening our
relationship and exposure to various
sustainability actions.
Compensation Linkage Compensation for the members of the
highest governance body and senior
managers vary from the different levels
of position. The compensation
proceeding is designed in a realization to
support and sustain the objective of
Alliance One as one of the most
profitable apparel manufacturers in
today’s business.
Alliance One composition of
shareholders whom majority belongs to
the highest governance body has
corresponding compensation attributed
to a certain amount of profit sharing
known as a dividend. Each of the
shareholders receives remuneration
according to their percent of share.
For other executives and senior
managers, compensation is based on
corporate policy. The Key Performance
Indicator (KPI) will serve as a tool to
drive members in achieving the goals
and expectations. The performance
evaluation is conducted in a yearly basis.
Higher compensation is paid when goals
are met.
We can reach the ultimate positive
outcomes towards greater
partnership by putting trust and
confidence to the people we serve.
We believe that employees are our
most essential asset.
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Without the right people that
we are putting into position, it is
hard for Alliance One to attain a
high level of success. And all
together, we will strive to
pursue continuously for
improvements.
As business partners, we align
our code of conduct and
principles to the entire
customers we are dealing with.
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Our responsibility is sustainability
Profile Disclosure
GOVERNANCE, COMMITMENTS, AND ENGAGEMENT (cont.)Processes for Ensure
Conflicts of Interest Alliance One’s Board of Directors and
the Board of Management are bound by
the corporate code of ethics which
specifically implies the avoidance for
conflict of interest. Each member
governing the highest body, including
employees must take an utmost
responsibility to ensure that
commitments are at its finest.
The Composition,
Qualifications, and
Expertise of The Highest
Governance Body
The Board of Directors has set its
standards for the qualifications of
members these include relevant career
experience, high integrity, strong values
and discipline and a commitment to
support the sustainable initiatives.
The Highest Governance
Body’s Overseeing
Procedures Alliance One has an established
Sustainability Team with cross-
functional members. The members are
spearheaded by the Global Chief
Operations Officer who is a member of
the Board of Directors and the General
Director who is a member of the Board
of Management. Under their supervision
we have the Sustainability Manager who
is responsible for managing other
members. These members are
representatives from Human Resource,
Compliance, Finance, Continuous
Improvement Team and Maintenance.
The responsibility of the team includes
making reviews and updates on policies
and performance in compliance with
applicable laws, provides updates
pertaining to the environment, health
and safety issues and reviews the
update of sustainable developments.
The Sustainability Team regularly and
directly reports to the Global Chief
Operation Officer and General Director
to discuss on matters relevant to
managing the sustainability key issues of
the company. In 2011, the team could
report to the representative of the
Board of Directors and the Board of
Management to provide updates on
sustainability projects in a monthly
basis.
Evaluating the highest
performance body’s own
performance, particularly
with respect to economic,
environmental, and social
performance The members of the Board of
Management conduct an annual review
on internal management’s performance.
In addition, the Board of Directors that,
in particular, represented by the
President and Chief Executive Officer
conduct an annual review and
assessment of the Board of
Management’s Performance.
“We always give
importance to
customers. Here we
serve them like partners.
With investment on
human assets, together
with continuous
improvement in human
and system, we can
advance with
customers”
Our mission does not only
emphasize partnership to
customers but it
encompasses across our
stakeholders. This statement
creates a manifestation that
partnership is also valuing
ourselves that Alliance One
can make a significant impact
on the business where we
stand.
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Our responsibility is sustainability
Alliance One’s 2011 GRI Report
GOVERNANCE, COMMITMENTS, AND ENGAGEMENT (cont.)The Precautionary Approach
& Principle Addressed by the
Organization Alliance One’s approach to risk
management has become our cultural
principle. We are committed to taking
into priority of implementing
precautionary approaches or risk
preventions on working conditions,
environment and products hat help our
organization manage the occurrence of
uncertainty of risks. As a corporate
citizen, we are responsible in protecting
those areas that risks are inevitable.
As a manufacturer, we strongly unite to
our customers ensuring we are within
the reach of zero hazards and harmful
exposures. We have come with a strong
conviction that the Precautionary
Principle is our guiding compass to
manage and address the risk.
Externally Developed
Economic, Environmental
and Social Charters,
Principles Alliance One is an active participant to
some of the external initiatives which
strives to make a positive impact
towards sustainable growth. Our
principles and guidelines to creating
best practices and policy statements are
tailored by these reporting structures:
Fair Labor Association (FLA)
Custom Trade Partnership
Program Against Terrorism
Global Reporting Initiative GRI
3.1 2006 sustainability reporting
guidelines
Conservation of Environmental
Resources in Vietnam
(CONSERV)
GreenBiz Program, Vietnam
Chamber of Commerce and
Industry
Memberships in association
and National/International
Advocacy Organizations Alliance One participates in trade,
industry and professional organizations
that are local, national and global.
Participation helps us learn more
experience and understanding of the
industry-related requirements that will
influence the development of our
business.
adidas Global Apparel Strategic
Alliance (GASA)
Better Work Vietnam
Trade Union Confederation of
Ben Tre
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Our responsibility is sustainability
Profile Disclosure
GOVERNANCE, COMMITMENTS, AND ENGAGEMENT (cont.)Organization’s Stakeholder
Groups Engaged In the attempted identification for the
list of stakeholder groups that we
engaged, we classified these groups such
as:
Owner
Customers
Employees
Service Provider
Local Community
Government
Identification and Selection
of Stakeholders The identification and selection of
stakeholders with whom to engage and
talk into provides significance in
Alliance One. We refer these
stakeholders as individuals or groups
who have made an impact on the ability
of the company to perform.
The influence and conviction of
stakeholders’ representatives are
important since they are the key
elements in taking a proactive and
effective standpoint on issues that will
make our organization sustainable.
Prior to the identification of aspects, we
presented to the stakeholder’s
representatives the company long-term
goals. The presentation covers the
connectivity on material subjects
relevant to the reporting content. The
end process of selection has been
concluded during the consensus
meeting with stakeholders and
management.
Approaches to Stakeholder
Engagement We engage with our stakeholders
through consultations and surveys.
These approaches are vital for Alliance
One to seek for feedbacks and views for
continual management updates. We
communicate with local government
through consultation to address issues
on social and environmental. The
consultation is as well applicable when
we want to engage with local
community, service provider, customers
and employees. In some cases, we use
surveys to provide feedback for other
means of communication.
We have ongoing plans to establish more
programs for an effective engagement
with stakeholders. Among these plans
are:
Customers Feedback- a survey for
customers who interact with us on
various touch-point of our business
performance that will help the
company to identify specifically their
acceptable expectations.
Employee Suggestion-the objective
of this survey is to encourage
employees to communicate their
opinions and concerns in an
anonymous way, identify areas for
improvements maybe made,
provides feedback to management
on employee relations and facilitates
the company in achieving its goals.
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Our responsibility is sustainability
Alliance One’s 2011 GRI Report
GOVERNANCE, COMMITMENTS, AND ENGAGEMENT (cont.)Stakeholders’ Key Topics
and Concerns We entrusted the feedback from our
stakeholders which provides
mechanisms to recognize those
concerns affecting the impacts of our
economic, social and environmental
aspects. In responding to the issues, we
engage in the open dialogue to
interested parties or individual to raise
their concerns and suggestions and we
are dedicated for any means of
constructive exchange of ideas. Our
contact information and direct
telephone line located in the
administrative division will serve as a
tool that everyone is permitted to have
access of an open communication.
We also acknowledged the feedback
from our customers during external
audit reviews, and we use these inputs
to give us a direction on implementing
improvement initiatives.
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Our responsibility is sustainability
“Alliance One operates its business that
has an anticipation of building a long-term profitable growth. With a
sound realization of our expansion plan for the year of 2011, this has made the
company as one of the main contributors of expanding the economic progress
within the area where we operate.”
Veerasak Sakornarun – Finance Manager
THEECONOMIC
PERFORMANCE
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Our responsibility is sustainability
THEECONOMIC PERFORMANCE
Performance Indicators
Our Disclosure on
Management Approach
To strengthen our financial stability, we
integrate various business models that
will align the management’s
expectations, employees and customers’
interest in fulfilling the elevation of the
operational business development.
Because of the expanded business
facilities, we achieve the increase of
revenue and our ability to paying US$6.1
million for employees’ wages and
benefits- a 63% increase over the fiscal
year of 2010. This opportunity has
benefited the strides of business
influence to remain profitable.
We will aim to increase continuously the
percentage of our generated revenue at
the maximum projection. Such growth
will define the overall positive result of
our performance with an impact of
creating more opportunities in the
supply chain. We are responsive that
within the level of our capabilities, we
will strive to balance the smooth flow of
our process which will result in the
increase of productivity, enhance the
customers’ value creation, improve cash
flows and expand our global
marketability.
Alliance One is driven by the concept of
“What Else We Can Do”- shows
optimism to customers that we can do
business with full partnership and
commitment. We are not only limited to
improving the most significant
concentration of our internal
improvement initiatives on economic,
but as well it is extending towards an
impact of social and environmental
benefits to stakeholders.
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Our responsibility is sustainability
THEECONOMIC PERFORMANCE
Alliance One’s 2011 GRI Report
EC1: Direct economic value
generated and distributed Economic Value in 2011 (in Million USD)
2010 2011
Total Revenue 22.06 39.17
[Expand business] Total Operating Cost 22.53 35.74
Employee Wages and Benefits 3.80 6.12
Payments to providers of funds
Dividends to all shareholders - -
Interest payments made to providers of loans (USD) 0.43 0.70 [Build new factory]
Payments to Government
Percentage of taxes from gross income 0 0 [Discount from Government ]
Community Investments
Voluntary donations 0.003 0.004 [Sports Day Events in Alliance One]
Infrastructure investments 18.06 25.73
EC7 Procedures for local hiring and proportion of senior manager hired from the local community at significant location of operations Alliance One is a company which
consists of diverse nationalities. We
make a significant stride to hire locals
to fill-in the staff or management-
level position, and to accomplish our
target of localizing workforce; for we
are positive that employed people in
our host country will strengthen and
enhance human capital.
Alliance One prohibits discrimination
in the hiring process based on race,
color, religion, disability, age, sex,
sexual orientation, national origin, or
veteran status.
The hiring process which the
management is applying provides
simplification as to regularity of
methods whereby it can easily seek
employees fulfill its workforce
demand.
Its current hiring process doesn't
apply the rule of granting preference
to local residents. As a result, the
percentage of local senior manager in
2010-2011 is zero percent. In 2012,
we will aim at promoting our current
local people with excellent skills and
work performance, and looking for
potential quantifiable people to
become senior managers.
TOP MANAGER
President
Chief Executive Officer
Global Chief Operations Officer
General Director
SENIOR MANAGER
Department Manager
MIDDLE MANAGER
Section Head
NORMAL WORKER
MANAGEMENTHIERACHY
AT ALLIANCE ONE
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THELABOUR PRACTICES
PERFORMANCE
“Alliance One is driven with a common belief that
employees are the foundation of achieving
the ultimate level of business success.”
Santi Jawtrakul – General Director
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Our responsibility is sustainability
THELABOUR PRACTICES
PERFORMANCE
Alliance One’s 2011 GRI Report
Our Disclosure on
Management Approach
In line with our existence, we take into
such a significant value the integrity
and promotion of human rights,
bringing each employee with full
management’s engagement and
accessibility. With the best of our
interest, it is the policy of the company
that employees are protected from
any means of disrespect and
inappropriate behavior and any form
of unlawful discrimination.
As one of the biggest manufacturers in
the locality of Ben Tre, we exhibit a
strong partnership to employees in
developing and enhancing their skills
to become a forefront of creativity,
problem-solving and flexibility. For us
to strengthen of such development,
we are offering education and training
of fundamental concepts to every
employee in order to anticipate the
emerging key challenges which may
bring adverse impacts towards the
business.
To ensure that such long-term
projections are achieved, we have
dedicated teams from Human
Resource Department who are
responsible on periodic updates of
training programs’ fulfillment and
other activities to support the work
force retention.
Furthermore, Alliance One provides
health and safety rules for employees
to create an environment that is free
from any form of uncertainty.
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THELABOUR PRACTICES
PERFORMANCE
Our responsibility is sustainability
Performance Indicators
LA1: Total workforce by employment type, employment contract, and region, broken down by gender As Alliance One’s business operates in
Vietnam, the percentage of 98.87% of
the global workfoce is noticeably
dominated by local workers.
Furthermore, for the comparison of
the global workforce and local regions,
workers from Ben Tre where we are
located showed a dominated
workforce share of 87.9%.
Workforce by Global Region
2010 2011
Vietnam 98.67% 98.87%
England 0.03% 0.02%
Thailand 0.63% 0.54%
Philippines 0.57% 0.56%
Workforec By Region in Vietnam
2010 2011
Ben Tre 92.98% 87.90%
Tien Giang 3.77% 2.70%
Dong Thap 0.89% 0.80%
Others 2.36% 8.60%
From the start of our business
development which began in 2010, we
take into account the value of our
progress by creating and providing job
opportunities in the community. As we
continuously expand our operation,
more opportunities are increasingly
growing for workers with our
approximate projection to increase the
number of employees to 5,000.
Workforce by Gender
Workforce by Employment Contract
All Alliance One’s employees are full-
time contract employees
Workforce by Employment Type
2010 2011
Employees 1,924 4,226
Managed Workers 25 30
The increase of the total workforce in
2011 is due to the business expansion.
LA2: Total number of rate of
employee turnover by age group,
gender, and region Employee turnover is critical to any
business field as it involves
investments of company resources. As
a company, the turnover rate always
occurs apparently. We consider our
employees as one of the legitimate
customers with whom the nature of
our performance will reflect.
Employee turnover includes
organization’s financial implications
and effects directly on the impact of
achieving a targeted productivity.
Turnover Rate by Gender
5.9
%
3.0
%
2.5
%
0.7
%
2010 2011Woman Man
6.8
6%
2.9
9%
1.6
3%
0.6
8%
0.0
2%
0.0
1%
2010 2011
Turnover Rate by Age Group
50+ 30-50 < 30
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Our responsibility is sustainability
THELABOUR PRACTICES
PERFORMANCE
Alliance One’s 2011 GRI Report
Keeping the turnover rate reduced is
essential part of sustaining a stable
business in nowadays’s recession. We
always find solutions of keeping our
employees satisfied with their jobs
which we believe it makes a
tremendous impact on the
organization’s workflow and
performance.
Some of our approaches that we
implement in 2011 to retain effectively
workers are:
Salary and Benefits Review
We take into significant value the
importance of keeping up on industry
standards and competitor’s salary and
benefits packages to retain employees.
As a result, we reassess salary on a
yearly basis to ensure that salary and
benefits packages we offer to our
employees are still on par with the
competition.
As Vietnam’s inflation rate is markably
increasing and forming a storm of
rising price, especially gasoline which
makes living conditons rougher and
difficult. To share and mitigate those
unexpected difficulties, we decided to
review the salary scheme which is
adjusted twice this year and came up
with an additional benefit package
namely ‘Gasoline Allowance’ added
directly to employees’ salary scheme.
Training Offer
We believe that employees who feel
knowledgeable and comfortable in
their work surroundings will often feel
more enjoyable and successful at their
jobs. So providing trainings relating to
work and offering opportunities for
learning that pertain to their daily
needs can motivate them to stay.
These training topics are not only
related to equipment and work
knowledge but as well to safety and
health care.
Our effort to make the trend of
employee’s turnover go down brings
us to reduce significantly the turnover
rate of women and the age group of 30
below who are the main workforce.
LA4: Percentage of employees covered by collective bargaining agreements In 2009, 77.8% of workers were
covered by collective-bargaining
agreements which are valid by the end
of the year 2012. We project that by
2013, 90% of our workers will
participate on the collective-bargaining
agreements.
LA7: Rates of injury, occupational diseases, lost days, and absenteeism, and total number of work-related fatalities, by region and by gender A safe and good working environment
measures and reflects Alliance One’s
management practices, particularly on
occupational health and safety. It
directly affects on our employees’
security and indirectly influences our
productivity. Conversely, maintaining a
non-accident working environment at
all levels across the organization is our
long-standing and primary aim to
move business toward being
sustainable and successful.
Salary Structure Basic Salary
Responsibility Allowance
Attendance Allowance
Gasoline Allowance
Incentive Bonus (Applicable
for sewing workers)
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THELABOUR PRACTICES
PERFORMANCE
Our responsibility is sustainability
Performance Indicators
Expense and lost days due to Injuries in 2011
Type of Injuries
Needles punch on
hand
Buttoning machines button on
finger
Hand cutters cut
hands
Sewing machine strike on
hand
Stumble and fall
Total
Lost Days
Number of Injury 2 1 5 1 1 10
Injury Percentage 20% 10% 50% 10% 10%
Total Lost Days 4 2 10.5 0 0 16.5
Expense Due to Injuries
*Payment for Day Off (in USD) 20.46 26.12 36.76 0 0 83.34
**Treatment Fee(in USD) 33.57 33.57 38.37 9.59 9.59 124.69
**Enterprise's Extra payment (in USD) 3.85 17.81 4.56 0 0 26.22
**Extra Allowance (in USD) 0 42.3 49.29 0 0 91.59
**Payment for Social Insurance (in USD)
0 290.99 263.86 0 0 554.85
Total Amount (in USD) 57.88 410.79 392.84 9.59 9.59 871.1
Injury Reduction
In 2011, we develop a clear and
workable safety program to provide a
safe working environment which is
free from any hazards and health risks
for all employees. We regularly offer
employees trainings on HSE (Health
and Safety Environment), which
provides information and instruction
on how to perform jobs safely and
without damaging health and other
training topics associated with
preventing work-related injuries and
diseases. Part of the safety program is
daily checking on the workplace to
make sure that safety policy and
standard are not violated; and
recording what findings are found
during the checking route, including:
ensure that work is done in a
manner of being safe and not
affecting employees’ health.
see to it that tools, equipment and
machinery are secure to operate
and are kept safe for production.
ensure that ways of storing,
transporting or working with
hazardous substances are safe
enough and do not risk employees’
health.
With such effective safety program, we
are relieved to report that we can bring
down the frequency of most injury
types in 2010 especially turn total cases
of Buttoning machines button on finger
down from 11 to 1. As a result, we can
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Our responsibility is sustainability
THELABOUR PRACTICES
PERFORMANCE
Alliance One’s 2011 GRI Report
cut down on total expenses due to
work-related injury to 871.10 USD
comparing to those of 1,116.70 USD in
2010. Our target of reducing accident
and injury in 2012 is shown from the
table Injury Frequency Comparision.
Our target in 2012 is to drive the Injury
Rate to less than 0.1 accidents per 100
workers within a year.
Lost Days
The reduction on Injury Rate has
affected on the decrease of Lost Day
Rate in 2011. With 99% reduction rate,
we achieve the target set in 2010.
To be sustainable, we don’t satisfy
with the achieved target because the
one day lost due to injury is still
markable and affects production
efficiency. Most importantly, it
prevents our effort to build and
develop a safe working environment
with no accident. We challenge ourself
to target of no more than 0.005 of lost
day rate in 2012.
Absenteeism
In 2010, we were not able to aggregate
Absenteeism Rate (AR) due to the
Human Resource Data System. In
2011, we struggle to improve and
upgrade the system which currently
enables us to measure AR.
It reveals that 12,240 hours per
200,000 invested is lost due to
absences in 2011. Since lost days have
a significant impact on production
performance, it leads us to look and
work on AR reduction seriously. We
projected to bring down AR to no more
than 4% in 2012 or less than 800 hours
lost per 200,000.
Absenteeism Rate
2010 2011
2012’ Target
Overall N/I 6.12% < 4%
Per 200,000 hours
N/I 12,240 < 800
N/I: Non-Indentify
Occupational Diseases an Work-
Related Fatalities
There are no occupational diseases
and work-related fatalites found in
2011.
200,000
is derived from 50 working weeks @ 40 hours per 100 employee
Lost Day Rate
2010 2011 Reduction
Rate 2012's Target
2.24 0.03 99% <0.005
Reduction
Injury Frequency Comparison
Injury Type 2010 2011 Reduction Rate 2012’s Target
Needle punch on hand 7 2 71% 0
Buttoning machines button on finger 11 1 91% 0
Plastic container drop down on foot 1 0 100% 0
Fabric relaxing machine wrap on hand 1 0 100% 0
Hand cutter cut on hand 3 5 67% 1
Touch on grinder machine 1 0 100% 0
Sewing machine strike on hand 1 1 0% 0
Tumble and fall N/I 1
- 0
Total 25 10 60% 1
N/I: Non-Indentify Reduction Increase Maintain
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THELABOUR PRACTICES
PERFORMANCE
Our responsibility is sustainability
Performance Indicators
LA8: Education, training,
counseling, prevention, and risk-
control programs in place to assist
workforce members, their families,
or community members regarding
serious diseases
Health Aspect
Alliance One has a high concern in the
prevention of serious diseases which
contributes to the health and safety,
satisfaction and stability of the
workforce. In 2011, the coverage of
our health and medical services,
training and counseling is still aiming
for workforce members.
Periodic Health Assessment is
offered to all employeesto
screening and treating for a wide
range of common diseases.
“Marie Stop Training” is provided
to female workers to counsel about
knowledge on common woman-
related diseases and some health
concerns occurring during pregnant
period and maternity/paternity
time.
Information on HIV/AIDS and
occupational diseases is posted in
surrounding workplace to help
increase workers’ awareness.
In order to offer a more effective
health and medical service and
treatment, we initially conduct a study
and analysis of each disease that
workers commonly get during work.
The output of the study will help us
understand clearly on prevailing root
causes of each disease and improve
our working environment.
Safety Aspect
As a manufacturer and employer,
‘Safety First’ becomes our number-one
priority. This drives us to focus more
on Safety trainings which are always
included in annual training plan and
set in highly emphasized rank. Among
those Safety trainings, there are three
topics which are given priority:
Fire Fighting
Health and Safe Environment (HSE)
C-TPAT (Customs-Trade Partnership
Against Terrorism)
LA10: Average hours of training per
year per employee by gender, and
by employee category At Alliance One, we seek for
opportunities not only in investing and
establishing our infrastructure, process
and system improvements but also its
extent; we take significance on the
optimum utilization of human
resources that help employees achieve
the organizational goals by
undertaking training and education
activities.
The training opportunities include the
objectives to expand our employees’
intellectual capabilities by increasing
the job knowledge and skills at each
level. The approach of training is
Assistance Programs
Education/ Training
Counseling Prevention/ Risk Control
Treatment
Workers
Workers' Families
Community Members
Back to Index
Average Training Hours/Employee in 2011
Employee Category
Total Hours
Top Manager 1.00
Senior Manager 3.63
Middle Manager 3.78
Normal Worker/Staff
3.33
Average in 2011 2.93
Target in 2012 2.00
Our training hours/employee in 2010 is
0.08
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Our responsibility is sustainability
THELABOUR PRACTICES
PERFORMANCE
Alliance One’s 2011 GRI Report
covered by extensive programs
through practical, virtual classroom
setting and hands-on training.
LA13: Composition of governance bodies and breakdown of employees per category according to gender, age group, minority group membership, and other indicators of diversity As an international establishment
whose organizational structure is
represented by Vietnamese, Thai,
British and Filipino nationals, we
acknowledged that the importance of
diversity is a success-factor for the
overall business impacts.
To retain a strong foundation of
workforce and to foster the
established strategy of the company,
we aim to develop our employees and
nurture our working environment with
full respect and integrity.
It is our responsibility to be
accountable for our employees’ values
and activity participation throughout
the business process regardless of
gender, age group and minority group
membership.
In full partnership with our key
customers, our principle is strongly
connected with them that we
recognize and respect cultural
differences, and we believe that
employees should be employed based
on their ability to do the job rather on
their personal characteristics or belief.
We defined the different management
levels into:
• Top management- refers as the first
level; only involves the President,
Chief Executive Officer, Global Chief
Operations Officer, and General
Director.
• Senior management- refers as the
second level. They are the managers
of operations and under top
management commands.
• Middle management- refers as the
third level; they are the section
heads.
• Normal workers- refer as the 4th
level; they are the people who
directly involve in the shop floor.
Composition of Workforce
Gender
Minority Groups
Age Groups
Women Men
Non-Minority Minority
< 30 30-50 +50
Top Manager
25.0% 75.0%
100.0% 0.0%
0.0% 75.0% 25.0%
Senior Manager
37.5% 62.5%
100.0% 0.0%
12.5% 62.5% 25.0%
Middle Manager
33.3% 66.7%
100.0% 0.0%
11.1% 94.4% 0.0%
Normal Worker/Staff
77.4% 22.6%
99.7% 0.3%
69.1% 30.3% 0.5%
Composition of Governance Body
GENDER
Woman 33.3%
Man 66.7%
MINORITY GROUPS
Non-minority 100%
Minority 0%
AGE GROUPS
< 30 10.0%
30-50 83.3%
>50 6.7%
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Page | 35
THELABOUR PRACTICES
PERFORMANCE
Our responsibility is sustainability
Performance Indicators
Basic Salary (in USD)
Top
Manager Senior
Manager Middle
Manager Staffs/
Employee
Men 1,250 750 500 125
Women 1,250 750 500 125
Salary Ratio 1 1 1 1
LA14: Ratio of basic salary and
remuneration of women to men by
employee category, by significant
locations of operation
Basic Salary
The ratio of basis salary of women to
men is 1.0 at all employee categories
in Alliance One. Since 77% of our
workforce is shared by women, the
creation of pay equity in salary,
compensation and remuneration not
only helps us respect and comply with
Labor and Employment Laws of
Vietnam where Alliance One operated,
but reflects that we are practicing the
fair treatment and no-discrimination in
business operation.
Remuneration
There are no discriminations on the
ground of gender when remuneration
is paid. Remuneration varies through
working positions (such as top
manager, senior manger, middle
manger and normal worker), jobs (such
as office worker, shop-floor worker,
etc.), the number of years of working
for the company and level of
knowledge.
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Page | 37
“At Alliance One,
creating a well-balanced execution in
protecting our employees and the
environment is what we are committed in
responding to the so-called Environmental
Stewardship.”
Vincent Edward B. Dogomeo Continuous Improvement/Sustainability
Manager
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Page | 38
Our responsibility is sustainability
THEENVIRONMENT
PERFORMANCE
Alliance One’s 2011 GRI Report
Our Disclosure on
Management Approach
As a steward of our business success,
we take this responsibility of
promoting awareness, imposing
discipline and building a higher
sensitivity in preventing the adverse
effect to our environmental
performance. Furthermore, we are
socially and environmentally
accountable by reporting the
measurements of our performance
ensuring that products and operations
meet applicable government and
customers’ standards.
In this sustainability disclosure cycle,
we report on the most significant
topics that are relevant to our
stakeholders, and we
identified these
key issues
such as
Energy, Water and Waste. Our long-
term goal has been institutionalized
towards “Environmental Targets of
25% Reduction by 2015”. The
expectation has given Alliance One a
direction to monitor and evaluate the
reporting data. The effect and
realization of these targets are
coordinated and thereby influenced by
employees and community.
Alliance One’s on-going programs are
substantiated by an organized body for
conducting a periodic review and
reporting statements for the overall
company. Under such a role to direct
and manage the environmental
performance, we have founded a
dedicated Sustainability Team which
includes 10 members from different
departments. They serve as a
committee to act on:
*Formulating factory-wide sustainable
strategies and implementing projects
*Collecting data, monitoring the key
performance indicators and progress
periodically
*Facilitating activities of the
conservation of energy and natural
resources
*Participating in various movements
on customers’ program for the update
of sustainability trends and targets
Despite the continuing challenges to
reaching expected targets, we believe
that our effort of executing the step-
by-step undertaking will help Alliance
One accomplish the environmental
imperatives.
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Page | 39
Our responsibility is sustainability
THEENVIRONMENT
PERFORMANCE
Performance Indicators
EN1: Materials used Due to apparel manufacturing nature,
we don’t use any kinds of raw natural
materials for process of producing
products.
Two major materials used in sewing
products are fabrics and threads which
we purchase from outside and
nominated suppliers.
Acetone is the main cleaning liquid
used to remove spots from products
during processes of decorating and
sewing.
Carton and poly-bag are two base
materials for packing purpose which
are ordered from outside suppliers.
The rise of consumption of materials
used in 2011 is due to the increase of
products produced as the result of the
business expansion in that year.
EN3: Direct energy
consumption by primary
energy source
In Alliance One, our direct energy
source comes from fuel distilled from
crude oil including gasoline and diesel
that are non-renewable. All of our
processes and machines don’t use
both gasoline and diesel for product
manufacturing. Our main energy
source is electricity we purchase from
the government’s electricity provider.
Gasoline is used for four transiting cars
only. Diesel is particularly used for
generator when we don’t have power
supply.
Although the cost of direct energy
contributes 0.1% of total operating
cost in 2011, we strive to look for any
opportunities to reduce the
consumption for the sake of being
sustainable in business.
For gasoline for cars, we come up
with the effective car schedule.
Total Direct Energy Consumption
2010 2011
Gasoline (Liter) 22,920.0 (0.006) 31,296.0 (0.005)
Diesel (Liter) 41,860.0 (0.011) 17,991.0 (0.003)
Total Energy (GJ) 2,302.0 (5.9 x 10
-4) 1,686.9 (2.7 x 10
-4)
(kWh) 639,442 (0.16) 468,576 (0.08)
Cost/pc (USD) 0.0067 0.0077
Numbers in parentheses are the direct energy consumption per piece of product produced
Back to Index Total Material Consumption Vs Material Consumption per product
2010 2011
Raw Materials None - None
Semi-Manufactured Goods
Fabric (Yards) 5,817,595 (1.53) 8,990,125 (1.45)
Threads (Cones) 350,198 (0.09) 614,748 (0.10)
Associated Process Materials
Acetone(Liters) 4,610 (1.2 x 10-3
) 5,910 (0.9 x 10-3
)
Materials for Packing Purpose
Carton (Boxes) - - 231,230 (0.04)
Poly-bag (Pcs) 3,844,965 (1.01) 6,072,789 (0.98)
Numbers in parentheses are the material consumption per piece of product produced
= 0.1 kWh
Total Direct Energy/Product (in kWh)
2010
2011
0.16
0.08
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Page | 40
Our responsibility is sustainability
THEENVIRONMENT
PERFORMANCE
Alliance One’s 2011 GRI Report
The use of diesel is inevitable to us.
Reducing its consumption is our
difficult part for it implies on the
frequency of no power supply.
Due to the nature of our business, the
use of renewable-energy is still a
challenge to us. However, we are
trying to search for suitable and
relevant renewable energy sources to
reduce our non-renewable energy
consumption.
EN4: Indirect energy
consumption by primary
source
Indirect energy consumption indicates
the efforts to manage our
environmental impacts. Alliance One
uses indirect energy which comes from
electricity purchased from a
government provider to generate
power supply in our facilities. The
purchased electric energy is used to
activate the steam and boilers, run
machineries and operate the lighting
system.
We face a big challenge to keep the
electricity cost per product decreased
since our business starts the expansion
in 2011 and the electricity price in
Vietnam increases in the same period.
With the goal of 30% cost saving on a
year basis, we do our best in seeking
and trying many ideas and solutions on
saving electricity. Some of the highlight
solutions we are implementing in 2011
are:
Installing and using the
alternative switching system in sewing
section. The system divides the number
of lights used in a sewing line into
blocks which are controlled by separate
switches.
Increasing workers’ awareness of
energy saving
As the result, the total cost we spend
in 2011 for electricity makes up 0.56%
of total operating cost in comparison
to 0.71% in 2010. Especially, we are
able to lower the electricity
consumption per product produced
from 0.0024 GJ in 2010 down to
0.0019 GJ in 2011. It also results in
reducing cost per product from 0.05
USD to 0.03 USD while the total
products produced in 2011 are more
than 1.5 times in 2010.
Indirect Energy Consumption Vs Shipped
Volume
Total Indirect Energy Consumption
2010 2011
Electricity (kWh) 2,599,900.0 (0.67) 3,302,740.0 (0.53)
Total (GJ) 9,359.6 (2.4 x 10-3
) 11,889.9 (1.9 x 10-3
)
Cost/pc (USD) 0.05 0.03
Numbers in parentheses are the indirect energy consumption per piece of product produced
2010
2011
0.67
0.53
Total Indirect Energy/Product (in kWh)
= 0.1 kWh
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Page | 41
Our responsibility is sustainability
THEENVIRONMENT
PERFORMANCE
Performance Indicators
We are going to implement and search
for more energy-saving solutions in
2012, including:
The extension of the alternative
switching system to company-wide and
setting the system as a standard for
building or constructing new facilities.
Taking advantage of nature light.
Integration of energy saving
devices for sewing machines.
EN8: Total water withdrawal
by source
2010 2011
Total (m3) 163,966 102,465
Cost/pc (USD) 0.013 0.005
Alliance One water source is supplied
from the Government provider. Our
water consumption is mainly domestic,
being used for bathrooms, toilets,
canteen and watering plants.
Even though the total cost we pay for
purchased water contributes nearly
0.1% of the total operating cost in
2011, we are aware of that its
environmental impact is more
important than its financial impact
since our target is to keep our business
sustainable.
During 2011, we start some initiative
programs to save water. The
installation of new water faucets and
worker trainings are among the
effective activities we implement.
In 2012, we are going to put some
water saving projects in place as part
of continuous improvement and
sustainability, including:
The Collection and use of rain water
during rainy season.
Taking advantage of water from the
lake in the site.
Water Consumption Vs Shipped Volume
EN16: Total direct and indirect
greenhouse gas emissions by
weight Greenhouse gas (GHG) emissions are
key causes of climate change which
becomes nowadays’ critical problem to
everyone in the world. As Alliance One
is one of the biggest manufacturers in
the location where we operate, we
initiate to measure GHG emissions
generated by Alliance One during 2011
in order to get ourselves into working
out on how significantly our generation
of GHG gas emissions affects the
surrounding community and
contributes to the global climate
change.
GHG Emission/ Product (in tones)
Back to Index
Back to Index
2010 2011
1.7x10-2
Water Volume/product (in m3)
= 1.0 x 10-2 m3
4.2x10-2
Websites we use to convert
energy into GHG emission:
Direct energy to GHG emission
http://www.icbe.com/carbondata
base/volumeconverter.asp
Indirect energy to GHG emission:
http://www.epa.gov/cleanenergy/
energy-resources/calculator.html
Page | 42
Our responsibility is sustainability
THEENVIRONMENT
PERFORMANCE
Alliance One’s 2011 GRI Report
Alliance One’s direct GHG emissions
come from the use of diesel for two
generators producing electricity when
there are problems with power supply.
Alliance One’s indirect emission is
resulted by consuming purchased
electricity whose sources are owned
and controlled by another
organization.
EN21: Total water discharge
by quality and destination It is regulated by Decree No.
88/2007/ND-CP dated on May 28th
2007 of the Vietnamese Government;
the volume of water discharged by
organizations in Industrial Zone is
calculated by 80% of water purchased
by organizations.
In 2011, Alliance One discharge 81,972
cubic meters of water which is
disposed through wastewater sewer
system in Giao Long Industrial Park
where Alliance One is located. The
discharged water is treated by water
treatment facilities in the Industrial
Park.
EN22: Total weight of waste by type and disposal method
Table of Waste by Type
No. Areas/ Process
Waste Classification U
nit
Discharged Volume
Waste Type
Disposal Method
Dis
po
sal
Fre
qu
en
cy
DISPOSAL HANDLING PROCEDURE
DISPOSAL ACTION
2010 2011 H
azar
do
us
No
n -
Haz
ard
ou
s
Reu
se
Rec
yclin
g
Dir
ect
Dis
char
ge
1 Cutting / Production
Excess fabrics Metric
ton 8.7 153.6
Daily
Separate excess rolled fabrics from cut fabrics & place in sacks.
Sell to outside service company who will collect excess fabrics.
2 Production/ Offices
Cardboard / Papers
Metric ton
1.17 48.1
Daily
Place in sacks & transfer to FTY waste storage area for selling.
Sell outside service company who will collect waste cartons /papers.
3 Maintenance Oil Liter 1,000 850
1 year
Place used oil in barrels with the used of hand gloves & transfer to FTY waste storage area.
Sell outside service company who will collect used oil.
4 Entire factory Water m3 10,931 81,972
Immediately after used
Liquid waste runs through FTY pipeline directly to industrial zone drainage system.
Direct discharge from FTY/IP zone to area river.
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Page | 43
THESOCIETY
PERFORMANCE
“At Alliance One, we believe that
our existence is dominated by a
strong influence within the society where we operate the
business.”
Santi Jawtrakul – General Director
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Page | 44
Our responsibility is sustainability
THESOCIETY
PERFORMANCE
Alliance One’s 2011 GRI Report
Our Disclosure on
Management Approach
At Alliance One, we believe that our
existence is dominated by a strong
influence within the society where we
operate the business. As a corporate
citizen, our long-term survival is
dependent on maintaining the
relationship of trust by partnering and
engaging on employees, communities,
customers and suppliers. We know
that our performance reflects the way
on how each significant stakeholder
interacts to us and by listening to
them, it will build Alliance One
strengthens a sustainable community
not just an organization.
To be inclined towards facing the
social trend and competitiveness,
Alliance One participates in various
external programs initiated by
government and customers. Such
initiatives are focused on building
strategies and implementing
improvement activities that will help
Alliance One, its surrounding
communities and other organizations
of addressing key challenges and
identifying opportunities in the
business growth.
We take such responsibility that all
employees are aware of the emerging
issues and its impacts. Each of us is
accountable for demonstrating an
intuitive understanding and synergy of
extending the influence having it
known as the key driver of value
creation. As a foundation, we will
accomplish the pledge of being a
responsible corporate citizen by
periodically updating and continuing
the implementation of training and
awareness programs across the
organization.
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Page | 45
Our responsibility is sustainability
THESOCIETY
PERFORMANCE
Performance Indicators
SO8: Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations Alliance does not have non-monetary
sanctions or significant fines for the
non-compliance or violations with laws
and regulations for the reporting
period of 2011.
As the company’s basic principle, we
fully comply and scrupulously follow the
stipulation of laws or regulations
governing the avoidance to any means
of occurrence for anti-trust, disputes
and irregularities or denial of
misconduct.
Alliance One is committed to not
entering into situations that will result
to conflict of interest with employees,
customers and other related parties.
Alliance One’s charity
activities in 2011
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Page | 46
THEHUMAN RIGHTS
PERFORMANCE
“As our company’s general principle, employees who
dwell in the business operations deserve respect, a freedom to exercise their rights
and interests with its common pursuit of
achieving the highest level of harmony.”
Santi Jawtrakul – General Director
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Page | 47
Our responsibility is sustainability
Performance Indicators
Our Disclosure on
Management Approach We are committed of promoting an
organizational atmosphere that
preserves the inherence of our ethical
conduct in consonance with full
compliance of Alliance One policies.
To ensure that Human Rights are
respected and protected, it is our
responsibility to uphold a strong
connection with employees and
significant stakeholders on practices to
support the company’s sphere of
influence. Alliance One’s fundamentals
on the Business Conduct are fully
integrated and structured from the
Customers’ principles and values with
its aspirations to create a company
that is environmentally transparent
and flexible towards emerging adverse
issues.
In further aspects, we recognize and
highly regard the essential value of
labor and employment laws
incorporating the respect in its sanctity
on freedom of association, equal
employment opportunities, workplace
respect, health and safety, diversity
and customer relations. To foster the
adherence of all applicable values and
standards, we expect that each of our
suppliers and contractors of where we
engaged must embrace similar
standards and values.
Under the overall directions from the
Administrative and Human Resource
function, Alliance One periodically and
constantly seeks opportunities to
upgrade the level of employees’
welfare on human rights.
Alliance One’s Sports Event
in 2011
Page | 48
Our responsibility is sustainability
THEHUMAN RIGHTS
PERFORMANCE
Alliance One’s 2011 GRI Report
HR4: Total number of
incidents of discrimination
and corrective actions taken Alliance One’s policy is to provide all
employees with an environment of
mutual respect that is free from any
form of harassment and discrimination.
As a corporate citizen, we reflect our
core values and good practices through
the guidance of our company policies
and local law requirements.
Alliance One takes an initiative to
apply disciplinary actions for employees
who violate the policy and who manifest
in any form of incidents of discrimination
and harassment. Prior to the imposition
of discipline, incidents are subjected to
further investigation through “Grievance
Procedure”.
Alliance One’s Human Resource in
coordination with the company’s Trade
Union dominates the responsibility in
creating and directing a clear regulation
for corrective actions to different levels
of management.
Alliance One has no substantiated
records for the incidence of illegal
discrimination in 2011.
HR5: Operations and significant suppliers identified in which the right to exercise freedom of association and collective bargaining may be violated or at significant risk, and actions taken to support these rights
Alliance One is a manufacturing
industry where employees are entitled
to exercise their right for freedom of
association and collective bargaining in
the organization of their own choice. We
ensure that employees are supported of
these rights for respecting individual’s
dignity and ambitions as well as the
respect and recognition of all
employment and labor laws.
We ensure our suppliers and
contractors with whom we do business
to embrace similar values and standards.
Our compliance system facilitates us to
ensure employees adhere to the
implementing laws.
Alliance One has not significantly
identified of any risks for the incidence
of discrimination.
HR6: Operations and significant suppliers identified as having significant risk for incidents of child labor, and measures taken to contribute to the effective abolition of child labor
At Alliance One, we prohibit the
unlawful practices of child exploitation
or any form that may cause to reflect the
occurrences for a significant risk for
incidence of child labor.
We are fully committed to the
compliance of child labor laws. Alliance
One has an integrated corporate policy
to ensure that children are protected to
perform their job without any
interference of their education, including
the adverse effect of health, safety and
overall development. We ensure our
suppliers and contractors with whom we
do business to embrace similar values
and standards.
Our compliance team takes into
responsibility for monitoring and taking
corrective actions for any cases when
issues of any risk are evident.
NO DISCRIMINATION
FAIR TREATMENT Alliance One ensures employees
are protected against physical abuse, harassment and threat
FREEDOM OF ASSOCIATION
Alliance One respect employees to join an organization or
association, Union or committee in accordance to labor laws
EMPLOYMENT OPPORTUNITY
Alliance One is committed to ensuring all decisions on employment’s benefits;
compensation and promotion are in accordance to the working
ability and experience of employee
Alliance One prohibits the discrimination based on race,
religion, sexual orientation, gender identity, marital status,
ethnicity and disability
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Page | 49
Our responsibility is sustainability
THEHUMAN RIGHTS
PERFORMANCE
Performance Indicators
Alliance One has not significantly
identified of any risks for the incidence
of child labor.
HR7: Operations and significant suppliers identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of all forms of forced or compulsory labor
Alliance One recognizes and respects
all labor and employment laws, including
those respecting equal employment
opportunities, privacy and freedom of
association. We believe that employees
must be protected to any uncertainty for
incidents of forced or compulsory labor.
And we ensure our suppliers and
contractors with whom we do business
to embrace similar values and standards.
Only for other circumstances, we are
responsive to facing those challenges
that will manifest the occurrence of
related incidence at work, and we take
into full attention of implementing
precautionary measures to prevent and
eliminate any forms of forced or
compulsory labor.
Working hours: The management
does not require employees, except in
extraordinary circumstances to work
more than 60 hours per week including
overtime or as required by Vietnam Law.
Pregnant workers: Those who are
pregnant under seven months are
permitted to work in a regular working
hour. Pregnant workers equal or over
seven months are not permitted. They,
however, will be paid in normal
working hours.
Child labor: The
organization does not
employ children who
are less than 15 years of
age, or less than the age
for completing education
in the Socialist Republic of
Vietnam where such age is
higher than 15.
Alliance One has not
significantly identified of
any risk for the incidence of
forced or compulsory labor.
Alliance One’s Sports
Event in 2011
Lucky Draw with the
Award of One Motorbike
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Page | 51
Our responsibility is sustainability
THEPRODUCT
RESPONSIBILITY
PERFORMANCE
Performance Indicators
Our Disclosure on
Management Approach Alliance One is governed by a
commitment that products we
manufactured are in compliance
with laws or regulations, may it be
local and international. In support to
the drive of sustainability, we assure
that materials and processes used in
manufacturing have no hazardous
components that may end up to
finished goods. We are actively
engaging with customers, suppliers
and other parties to upgrade
ourselves on specific standards and
requirements that for clear
understanding will lead us more
aware of the trend of restrictions.
From procurement of materials,
manufacturing within our processes
until delivery, we are bounded by
certain principles and parameters
ensuring that we conform to product
health and safety legislations.
We integrate the fundamental
guidelines to our training programs
concerning the update and provision
of laws and regulations on the use or
manufacturing products. Such
training activity is directed by the
Human Resource/ Compliance Team
with their role as well to monitor
periodically and follow-through the
progress and completeness.
PR9: Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services Alliance One does not have the significant
fine for non-compliance for failure to
comply with laws or regulations may it be
international and local concerning the
provision and use of products for the
reporting period of 2011.
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