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READY TO BENCHMARK YOUR PROCESSES? For more informaƟon, please contact the Open Standards Research team. Phone: 800-776-9676 or +1-713-681-4020 e-mail: [email protected] © 2013 APQC. All rights reserved Table of Contents OPEN STANDARDS RESEARCH ALPHABETICAL BY RESEARCH AREA As of 07.01.2013 Research Area (AlphabeƟcal) Page Number FINANCIAL MANAGEMENT 2 HUMAN CAPITAL MANAGEMENT 8 SUPPLY CHAIN MANAGEMENT 12 PRODUCT DEVELOPMENT 18 INFORMATION TECHNOLOGY 21 INNOVATION 24

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Page 1: Table of Contents - APQC...• Nokia • Nordstrom • Northeast U li es • Northern Industrial Sales • Novar s • Novellus • Novo Nordisk • NPR • NRG Energy • NTE Holding

READY TO BENCHMARK YOUR PROCESSES?For more informa on, please contact the Open Standards Research team. Phone: 800-776-9676 or +1-713-681-4020 • e-mail: [email protected]© 2013 APQC. All rights reserved

Table of Contents

OPEN STANDARDS RESEARCH ALPHABETICAL BY RESEARCH AREA

As of 07.01.2013

Research Area (Alphabe cal) Page Number

FINANCIAL MANAGEMENT 2

HUMAN CAPITAL MANAGEMENT 8

SUPPLY CHAIN MANAGEMENT 12

PRODUCT DEVELOPMENT 18

INFORMATION TECHNOLOGY 21

INNOVATION 24

Page 2: Table of Contents - APQC...• Nokia • Nordstrom • Northeast U li es • Northern Industrial Sales • Novar s • Novellus • Novo Nordisk • NPR • NRG Energy • NTE Holding

READY TO BENCHMARK YOUR PROCESSES?For more informa on, please contact the Open Standards Research team. Phone: 800-776-9676 or +1-713-681-4020 • e-mail: [email protected]© 2013 APQC. All rights reserved Page 2

OPEN STANDARDS RESEARCHFINANCIAL MANAGEMENT (Alphabe cal) As of 07.01.2013

• 3M• 3S Solvay

A• AARP• Abbo • Abu Dhabi Na onal Energy

Company• Access Insurance Holdings• Accord Holdings• Accuity• ACE • Acer• Acme Industries• ADP• Advance Food Company• Advance Publica ons• Advanced Coa ng Technologies• Adven st Health System• Aegon• Aera Energy• Aetna• African Development Bank• Agricultural Bank of China• Agro-on• Air Canada• Air France - KLM• Air Liquide• Airbus• Alcoa• Alcon• Alfa• Alitalia• ALK Abello• Alkermes• Aller Media• Allergan• Alliant Techsystems• Allianz• Allstate Insurance Company• Alterna ve Networks• Alyeska Pipeline Service

Company• AMC Entertainment• American Agricultural Insurance

Company• American Cancer Society• American Express• American Water• AmInvestment Bank• Ampol Food Processing• AMR• Andrew Corpora on• Anritsu• Apex Equity Holdings• Apple• Arcadia Housing• Ardent Health Services• Arla Foods• Asahi Shimbun Company• ASC Holding• Asian Development Bank• Assicurazioni Generali• Assurant• AstenJohnson• Asyst Technologies• AT&T• ATC Logis cs & Electronics• Atlas Copco• Audi• AusCheck• Auto Electric Service• Automa onDirect.com• AutoNa on• Avago Technologies• Aviva• Avnet• Avocent• AXA

B• Bacon’s Informa on• Balayan Dis llery• Banco Bradesco• Banco de la Nación Argen na• Banco do Brasil• Banco Santander• Bancolombia• BancorpSouth• Bank of America

• Bank of China • Bap st Health System• Barclays Bank• Barnes Group• Baxter• Bayer• Baylor College of Medicine• BB&T• BE Aerospace• BearingPoint• Becton Dickinson• Behringer Group• Belgacom• Bell Aliant• Bemis• Berkshire Hathaway• Bertelsmann• Best Buy• Bharat• Bhar Airtel• BHP Billiton• Biogen Idec• Birmingham City Council• BJ’s Wholesale Club• Blevins• Blue Cross Blue Shield• BMW• BNP Paribas• BNSF Railway• Boehringer Ingelheim• Bolthouse Farms• Bonnier• Booz Allen Hamilton• Boston Scien fi c• Boy Scouts of America• Bozzuto’s• BP• Brasil Foods• Braskem• Brembo• Brighton Collec bles• Brightpoint• Bristol-Myers Squibb• Bri sh Airways• Bri sh Columbia Securi es

Commission• Broward County Florida• BT Forkli France• Buckman Laboratories• Bunnings Group

C• Caifor• California Bank & Trust• California Casualty

Management• Canon• Capital City Bank Group• Capital Exper se• Capital One• Capital Power• Cardinal Health• Cargill• Caribbean Development Bank• Carleton University• Carlisle Companies• Carlson Holdings• Carrefour• Carso Global Telecom• Castle Peak Holdings• Catalent Pharma Solu ons• Caterpillar• Cathay Financial Holding• Cbeyond• Celadon Group• Cellco Partnership• Cendant • Central Meat and Foods• Central States Manufacturing• Channell Commercial• Charming Shoppes• Chevron• Chicago Federal Home Loan

Bank• Chicago Rivet

• China Avia on Oil Singapore Corpora on

• China Construc on Bank• China FAW Group

Page 3: Table of Contents - APQC...• Nokia • Nordstrom • Northeast U li es • Northern Industrial Sales • Novar s • Novellus • Novo Nordisk • NPR • NRG Energy • NTE Holding

READY TO BENCHMARK YOUR PROCESSES?For more informa on, please contact the Open Standards Research team. Phone: 800-776-9676 or +1-713-681-4020 • e-mail: [email protected]© 2013 APQC. All rights reserved Page 3

OPEN STANDARDS RESEARCHFINANCIAL MANAGEMENT (Alphabe cal) As of 07.01.2013

• China Life Insurance• China Mobile Communica ons• China Pacifi c Insurance• China Petroleum & Chemical • China Telecom• Chiron • Chrysler• Cisco Systems• Citgo Petroleum• Ci group• Ci zens Gas• City of Dallas• Clariant• Close To My Heart• CNP Assurances• Coats Thread • Cobham• CocaCola Hellenic Bo ling• Colgate Palmolive• Columbia Sportswear• Comcast• Comercial Metals Corpora on• Comerica• Commerce Bancshares• Commercial Federal• Compal Electronics• Computacenter• ConocoPhillips• Conseco Services• Constella on Energy Group• Construc on Accessories• Con nental Airlines• Cooper Industries• Corporate Renaissance Group• Costco• Covance• Covidien• Cox Communica ons• CPFL Energia• CPR Gomu Industrial• CPS Energy• CQC• Credit Suisse• Cresa Partners• Crossroads Wireless

• Crown Holdings• Cubist Pharmaceu cals• Culligan Water• CVS Caremark• Cymao Holdings

D• Daihatsu Motor• Dai-ichi Mutual Life Insurance

Company• Daimler• Dainippon Sumimoto Pharma• Daisin Product• Danaher• Dashang Group• Dassault Avia on• DaVita• DeBeers• Dechra Pharmaceu cals• Defra• Dell• Delphi• Delta Air Lines• Delta Dental of Illinois• DENSO Corpora on• Denway Motors• Designtex• Detector Electronics• Deutsche Lu hansa• Deutsche Telekom• DFAS• DGP Hinoday Industries• Diamond Hill Plywood• Diners Club of North America• Direc on des Construc ons

Navales Services• DIRECTV• Dish Network• Doi Kam Products• Dole Food Company• Dominion Resources• Dongbu Insurance Company• Double Star Industry• Dow Chemical• Dow Pharmaceu cal Sciences

• Dr. Reddy’s Laboratories• Drasuvious• DTE Energy• Duke Energy• Dwell Furniture

E• E. Ri er & Company• E.ON• Eagle Transport • Eastman Kodak• EasyJet• Eaton• Eaton Vance• Eidsiva Marked• El Paso Corpora on• Electric Insurance Company• Electrolux• Elektrobit• Eli Lilly and Company• Embarq• Emerson Electric• Emirates• Emmis Communica ons• Employees Provident Fund• Empresa Distribuidora y

Comercializadora Norte• Encore Wire • Enel• Enersis• ENG• ENMAX • EPCOR U li es• Epiderma• ERGO• Estee Lauder• Evonik Industries• Exelon• ExpressJet Airlines• ExxonMobil

F• Fang Brother• Fast Retailing• FDIC

• Federal Avia on Administra on• Ferrovie Nord• Fiat• FirstEnergy• Fiserv• Flextronics Interna onal• Florida Department of Revenue• Fluid Management• FMC Technologies• Foamex Interna onal• Ford Motor Company• Foremost Farms USA

Coopera ve• For s Banque• Foxconn Technology• France Telecom• Frandeli Group• Fresh Meat Processing• Fuji• Furnist Industry Company

G• G&J Greenall• Galaxy Entertainment Group• Galaxy Surfactants• Gambro Asia Pacifi c• Gamesa• Gap• Garlock Sealing Technologies• Gauteng Shared Services Centre• GDF Suez• General Dynamics• General Electric• General Motors• Gen ng• Georg Fischer• George Weston• Georgia Pacifi c• Gilbane Building• Giorgio Kauten Group• Given Imaging• GlaxoSmithKline• Globex U lidades• Gobierno del Estado de Sinaloa

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OPEN STANDARDS RESEARCHFINANCIAL MANAGEMENT (Alphabe cal) As of 07.01.2013

• Gobierno Federal de Los Estados Unidos Mexicanos

• Goldman Sachs• Goodyear Tire & Rubber• Google• Gordon Food Service,

Marketplace Division• Granada Interna onal• Grandis• Grant Thornton• Graybar• Group Health Coopera ve• Groupe Auchan• Groupe Danone• GSI Commerce• Guangdong Midea Electric

Applicances• Gucci Group

H• Hafslund• Hainan Airlines• Halliburton Company• Hallmark - Crown Financial

Service• Harley-Davidson• Havertys Furniture Company• Hayakava Eastern Rubber

Company• HCA• HD Supply• Healol Pharmaceu cals• HealthCare Partners• Helicopter Support• Hewle -Packard• Hilton• Hitachi• Holly Corpora on• Home Depot• Home Services of America• Honda Motor• Host Hotels & Resorts• HSBC• HT Media• Huaneng Power Interna onal

• Huawei Technologies• Hutchinson Whampoa• Hutchison• Hydro Aluminium• Hyper Panda• Hyundai Motor Company

I• Iceland America Energy• ICICI Bank• IHI Corpora on• IKEA• Ilim Group• Illinois CancerCare• Illinois River Energy• Indala• Index Holdings• Indian Oil Corpora on• Industrial and Commercial Bank

of China• Infi neon Technologies• ING Bank• Ingersoll Rand• INSPIRIS• Intel• InterCon nental Hotels Group• Interma c• Interna onal Truck and Engine• Intralox• Invensys• Irish Life Corporate Business• ISIS• IT Foods Industry• Itochu Corpora on• ITT Industries• iZone Group

J• Japan Airlines• JAT So ware• JCPenney• JEOL• Jeppesen• John Deere• Johnson & Johnson• Johnson Controls

• Johnson Outdoors• Johnstone Supply• JP Morgan Chase• JPJ - Road Transport

Department• Juno Ligh ng

K• K.T. Thai Local Products• Kawasaki• KB Financial Group• Kennametal Distribu on• Kesko• KFC and Pizza Hut• Kia Motors• Korea Electric Power• Korean Airlines• Kra Foods• KT Corpora on• KT&G• Kuala Lumpur Kepong• Kubota Tractor Corpora on• Kuwait Petroleum

L• L.B. Foster Company• L.L.Bean• L3 Communica ons• Laclede Gas Company• Las Vegas Sands• Leaseplan• Lee County Port Authority• Lenvo Group• Lerner Universal • LG Electronics• Liberty Capital Group• LifeWay Chris an Resources• Ligge Vector Brands • Lincoln Electric• Li le Lady Foods• Lloyds Banking Group• Lockheed Mar n• Logica Nederland • Logitech• Lo e Shopping

• Lubrizol • Luxo ca• Lyse

M• Macro Plas cs• Madison-Kipp • Mainline Supply Company• Malayan Banking• Malaysia Petronas• Marathon Oil Company• MarkWest Hydrocarbon• Marrio • Marsh Supermarkets• Massachuse s Mutual Life

Insurance Company• Maxis Communica ons• Maybank Singapore• McDonald’s• McKesson Corpora on• McLane Company • Medica• Medtronic• Menard• Merck & Co.• MetLife• Metor• METRO• MIAG• Mid-Con nent Instruments• Millennium & Copthorne Hotels• MiniCo• Ministerio de Hacienda y

Credito• Mirant• MIRAPRO• Mirza Interna onal• MIT• Mitsubishi• Mitsui & Co.• Mizuho Financial Group• Mobility Works• Moen• Monitor• Mueller

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OPEN STANDARDS RESEARCHFINANCIAL MANAGEMENT (Alphabe cal) As of 07.01.2013

• Murphy Oil• Mutual of Omaha

N• N. B. Handy Company• Nagase & Co.• NANA Development

Corpora on• Nanyang Fabric• Na onal City• Na onal Grid• Na onal Semiconductor

Corpora on• Na onwide Mutual insurance

Company• Na xis• NB Power Holding• NEC• NEISD• Nelnet• Neoris• NES Rentals• Network Appliance• New York Power Authority• Newark YMCA• Newell Rubbermaid• Newmont Mining • News Corpora on• NH Hoteles• Nippon• NiSource• Nissan• NMK Management Services• NMS Communica ons• Noble Group• Nokia• Nordstrom• Northeast U li es• Northern Industrial Sales• Novar s• Novellus• Novo Nordisk• NPR• NRG Energy• NTE Holding

• NTT DoCoMo• Nutriscience Technology

O• Offi ce of the Comptroller of the

Currency• Ohio Gra ngs• Olam Interna onal• OMV Ak engesellscha • ON Semiconductor• Oneida• Ontario Management Board

Secretariat• Oracle• OSRAM

P• P.F. Chang’s China Bistro• P.M.I. Comercio Internacional• P.P. Parawood• P.T. Telekomunikasi• Pacifi c Gas and Electric

Company• Pacifi cs Seafood Group• Palermo Villa • Pampa Energía• Pan Sarawak Company• Panasonic• Paranaense de Energia• Paraworld Furniture• PartyLite• Pemex• Pepsico• Pertamina• Petrobras• Petro-Canada • PetroChina• Petróleo Brasileiro• Petróleos de Venezuela• Petróleos Mexicanos• Petroliam Nasional• Petronas Dagangan• Pfi zer• Pharmavite• Philips

• Physicians Plus Insurance • Ping An Insurance Company• Pioneer Electronics• Pitney Bowes• Plains Explora on & Produc on• Plymouth Tube Company• Podium Holding Group• Porter Hills Re rement

Communi es & Services• Portugal Telecom• Potash • PowerStream• Prac ca Company• Precise Technology• Preferred Professional

Insurance Company• Premier• President Chain Store• PRIM• Procter & Gamble• Productos Medix• Proeza• Proton Holdings• Province of Ontario, Canada• PRTM Management

Consultants• Pruden al• PSA Peugeot Citroën• PT Astra Interna onal

Q• Quanta Computer• Queiroz Galvao Oleo e Gas

R• Radio Shack• Raja Uchino• Rane Engine Valves• Rayonier SE Wood Products• Raytheon• RCS Media Group• Reassurance• Redliance Industries• Reebok• Reed Elsevier

• Reliant Energy• Research In Mo on• Rezidor Hotel• Richard Childress Racing• Rimfi re Minerals• Ring Companies• Robbins Manufacturing• Robert Bosch• Roche• Rohm & Haas• Royal Bank of Canada• Royal Dutch Shell• RPS Technologies• RWE Ak engesellscha • Ryder

S• S. K. Polymer• Safcor Freight • SAIC• Sakata Inx India• Salesforce.com• Samsung• Sanofi • Santa Catalina Island Company• Saralee• Sarasota County Government• SAS• Saskatchewan Government• SaskTel• Satellite Logis cs Group• Saudi Arabian Oil• SCA Tissue• Schlumberger• Schneider Electric• Sco sh and Southern Energy• Sears• Seiko Instruments• Selco Custom Time Corpora on• Sempra Energy• Senco Products• ServiceMaster• Seven & I Holdings• Shanghai Pharmaceu cal• Shaya Magazacilik

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OPEN STANDARDS RESEARCHFINANCIAL MANAGEMENT (Alphabe cal) As of 07.01.2013

• Sheffi eld City Council• SHOPKO• Siam Rubber• Siam Tin Food Product• SIG Combibloc Russia• Signature• Sime Darby• Singapore Airlines • Singapore Petroleum Company• Singapore Technologies

Engineering• Singapore Telecommunica ons• Sirona Dental Systems• SK Energy• Smiths Group• Smithsonian Enterprises• SOLAE• Solvay• Sony• South East Wood Company• Southern Company• Southwest Airlines• Speedway SuperAmerica• Sprint Nextel• SRAM • Ssangyong Motor Company• Stadt Zurich• Starwood Hotels & Resorts• State Bank of India• State Farm Insurance• State of Oregon• Statoil• Steel & Pipe Supply Company• STERIS • Sterling Commerce• STMicroelectronics• Sumimoto Mitsui Financial

Group• Sun Interna onal• Sun Microsystems• Suncor Energy• Sun-Rype Products• SunTrust Banks• SunWater• Superb

• Sutherland Global• Suzuki Motor• Svensk Exportkredit• Swavelle/Mill Creek Fabrics• Swedbank• Swiss Reinsurance Company• Sykehuspartner

T• T Systems• T Thai Snack Food Company• Taiwan Power Company• Takeda Pharmaceu cal• Talecris Biotherapeu cs• Target• Task• Technicall University• Telecom Argen na• Telecom Italia• Telecom Malaysia• Telefónica• Telemar Norte Leste• Telenor Key Partner• Telsource Corpora on• Telstra• Tenaga Nasional• Tenaska• Tennessee Valley Authority• Teradyne• Tesco• Tetra Technologies• Teva Neuroscience• Texas Air Composites• Texas Instruments• Texon• Thai Asia Polymer• Thai Union Frozen Products• Thales• The AES Corpora on• The Berquist Company• The Boeing Company• The Cato Corpora on• The Fuji Fire and Marine

Insurance• The Hearst Corpora on

• The Joint Commission• The Mack Group• The Mosaic Company• The Peace Canning Company• The Port Authority of New York

and New Jersey• The Royal Bank Of Scotland• The Schwan Food Company• The Seiyu• The Siam Commercial Bank• The Vanguard Group• The World Bank Group• Thepkincho Company• Therapeu c Goods

Administra on• Thomas Steel Strip • Thomson Reuters• Thong Thai Tex le• Time Warner• Timex• Tipco Food Company• T-Mobile• TNT Express• TNT Post• Toho Gas• Tokio Marine Management• Tokyo Electric Power Company• Tokyo Gas• Tommy Hilfi ger Group• TomTom• Toray Industries• Toshiba• Toyota• Toys R Us• TPV Technology • TransCanada• True Temper Sports• TWTC• Tyco Electronics• Tyson Foods

U• U. T. M. D. Anderson Cancer

Center• U.S. Bancorp

• UAP• UIS Airways Group• UMW• Union Garment Company• Union Pa anakij• United Con nental Holdings• United Fabric• United Health Group• United States Air Force• United Tex le Mills Company• University of Cambridge• University of Oxford• University of Queensland• University of Wollongong• UNY• UpMyStreet.com• US Axle• US Department of Agriculture• US Department of State• US Department of the Air Force• US Department of

Transporta on• USAA• USI• UT-Ba elle

V• Vale• Valero Energy• Varian’s• Va enfall Europe• Vectren• Verizon• Vertex Apparel• VERTIS• Viacom• ViaSat• Victoria University• Virgin Mobile• VISTEON• Vitol• Vivendi• Volkswagen• Volvo

Page 7: Table of Contents - APQC...• Nokia • Nordstrom • Northeast U li es • Northern Industrial Sales • Novar s • Novellus • Novo Nordisk • NPR • NRG Energy • NTE Holding

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OPEN STANDARDS RESEARCHFINANCIAL MANAGEMENT (Alphabe cal) As of 07.01.2013

W• W.L. Gore & Associates• WAJAX• Wal-Mart• Warner Bros. Entertainment• Wausaw Paper• Webster Financial Corpora on• WellPoint• Wells Fargo• West Pharmaceu cal Services

Cornwall• West Virginia Employers Mutual• Westar Energy• Western & Southern Financial

Group• Weyerhaeuser• Whirlpool• Williams Companies• Wilmar Interna onal• Wilson Learning• Wise Foods• WNA American Plas c

Industries• Woolworths• World Health Organiza on• Worthington Industries

X• XanGo• Xerox

Y• Yaksawa Electric• Yamada Denki• Yamaha• Yell Group• YTL Corpora on

Z• ZARS Pharma• Zurich Financial Services

Page 8: Table of Contents - APQC...• Nokia • Nordstrom • Northeast U li es • Northern Industrial Sales • Novar s • Novellus • Novo Nordisk • NPR • NRG Energy • NTE Holding

OPEN STANDARDS RESEARCHHUMAN CAPITAL MANAGEMENT (Alphabe cal) As of 07.01.2013

READY TO BENCHMARK YOUR PROCESSES?For more informa on, please contact the Open Standards Research team. Phone: 800-776-9676 or +1-713-681-4020 • e-mail: [email protected]© 2013 APQC. All rights reserved Page 8

• 3M

A• AARP• Abbo • Access Insurance Holdings• Accutek Packaging Equipment• Acme Industries• ADP• Adrenalin eSystems• Advance Food Company• Adven st Health System• Agro-on• Aircelle• Alaska Air Group• Alcoa• Alliance Bancorp• Allianz• Allied Specialty Vehicles• Allstate Insurance Company• American Eagle Federal Credit

Union• American Food Service• American Heart Associa on• American Home Mortgage• American Municipal Power• American Na onal Insurance• Ampol Food Processing• Anadarko Petroleum• Anhui Electric Power Company• Anhui Jianghuai Automobile• Anritsu• AORN• APAC• APL• Applied Digital Imaging• Argen ne Federal Police• Armada HR Solu ons I• Astor Chocolate• Astra Zeneca• Astron Solu ons• AT&T• Aus n Radiological Associa on• Aus n Regional Clinic

• Australian Broadcas ng Corpora on

• Auto Electric Service• Avaya• AVIChina

B• BAE Systems• Baker Hughes• Banco Bradesco• Banco de Chile• Banco de la Nación Argen na• Banco Santander• Bancolombia• Bangkok Bank• Bank of America• Bank of Brazil• Bank of Italy• BankAtlan c• BASF YPC• Basic Chemical Solu ons• Baxa • Bayfront Medical Center• Baylor College of Medicine• BC HRMA• Bellacor• Berjaya Corpora on• BioProducts• Biwater• Black & Veatch• BloodCenter of WI• BMC So ware• BNSF Railway• Bond Interna onal So ware• Bonneville Power

Administra on• Booz Allen Hamilton• Botswana Post • BP• Brasil Foods• Briant Associates• Brisbane City Council• Buckeye Power• Burlington Coat factory• Busch’s

C• Cable Europe• CAE• Calumet Specialty Products

Partners• Canadian Natural Resources• Canon• CareerBuilder.com• Carey Olsen• Carhar • Carrefour• Cartasi• Caterpillar• Cathay Financial Holding• Catholic Health Ini a ves• Cellco Partnership• Cencosud• Central Meat and Foods• CF Industries Holdings• Charter Communica ons• Chevron• China Petroleum & Chemical • Chinatrust Bank• Chrysler• CIT• Citgo Petroleum• Ci group• City of Nashua• Clarian Health• Close To My Heart• CocaCola Hellenic Bo ling• Comac• Commerce Bancshares• Community First Credit Union• ConocoPhillips• Conseco Services• Conserva on Services Group• Consolidated Edison• Consorcio• Constella on Energy Group• Construc on Accessories• Con nental Airlines• Coop Norge• Cooper Industries• Cooper-Standard Automo ve

• COPEL• Corning• Corporate Network Services• COSCO• County of Santa Barbara• Covance• CPFL Energia• CPR Gomu Industrial• CPS Energy• Crea ve Group• CSC• CSX Corpora on

D• Daimler• Dairy Queen• Daisin Product• DaVita• DBS Bank• Defra• Delek• Deloi e• DELTA N.V.• Design Communica ons• Deutsche Post• Dexter Research Center• Diesel• Digimarc• Digitas• DirectEmployers Associa on• DNB ASA• Doi Kam Products• Dole Food Company• Domes c and General, Learning

& Development• Double Star Industry• Dow Corning• Drax• Dwell Furniture• Dynalab

E• E.ON• Eagle Valley Bank• East Coast Mainline Company

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OPEN STANDARDS RESEARCHHUMAN CAPITAL MANAGEMENT (Alphabe cal) As of 07.01.2013

READY TO BENCHMARK YOUR PROCESSES?For more informa on, please contact the Open Standards Research team. Phone: 800-776-9676 or +1-713-681-4020 • e-mail: [email protected]© 2013 APQC. All rights reserved Page 9

• Eaton• Ecopetrol• Educa onal Tes ng Service• EisaiCo.• Electrabel• Elektrobit• Eletropaulo Metropolitana

Eletricidade de São Paulo• Eleva ons Credit Union• Eli Lilly and Company• Embarq• Employee Benefi t Services

Group• Empresa Nacional de

Electricidad• Enel• Energes Engineering Resource• Enersis• Erie Insurance Group• Erste Bank der

oesterreichischen Sparkassen• Europa Group• European Aeronau c Defence

and Space Company

F• F.C. Intertrade• Fang Brother• FASTWeb• Federal Bureau of Inves ga ons• Federal Reserve Bank of Boston• Federal Reserve Bank of New

York• Federal Reserve Bank of

Richmond• FIA• Fiat• Fidelity Na onal Financial• Financière Accord• Finmeccanica• First Entertainment Credit

Union• First Niagara Bank, Na onal

Associa on• First Potomac Realty Trust

• FirstEnergy• FL OAO OGK-1• FlashPoint• Florida Department of Revenue• Food Blessing• FORCE America• Ford Motor Company• Formac• Fresh Meat Processing• Fujairah Women’s College• Furnist Industry Company• Future Focus

G• Gamesa• Gamma Tex le Manufacturing

Company• Gazprom• GDF Suez• Gehan Homes• Genentech• General Motors• GenOn Energy• George Weston• George Weston Limited• Giant Eagle• GlaxoSmithKline• Globex U lidades• Godrej Industries• Graceland University• Graham Engineering • Grandis• Granite Proper es• Guangshen Railway• Guitar Center

H• Haagen-Dazs• Halliburton Company• Hancock Holding Company• Hayakava Eastern Rubber

Company• HCA• Health Evolu ons• HealthCare Partners

• Hellenic Aerospace Industry• Hess Corpora on• Hewle -Packard• Highways Agency• Hindustan Aeronau cs• HM Prison Service• Honda Motor• Hong Leong Asia• Horne Interna onal• HSBC• Huawei Technologies• Hubbard Broadcas ng• Hun ngdon Life Sciences• Hutchison• Hyundai Motor Company

I• Iasis Healthcare• Iberia Bank• Ilim Group• Infi neon Technologies• Infi nity Insurance Company• Infotech• InnerWireless• Inova Health Care Services• Intel• Inter-American Development

Bank• Internal Revenue Service• Interna onal Center of

Photography• Intertek Tes ng Services• Invensys• Israel Chemicals • IT Foods Industry• ITT Industries• Iveco-Magirus• Izumi Co.

J• Jackson Hewi • Jardine Cycle & Carriage• JJ Taylor Distribu ng of MN• JMZ Architects and Planners• John Deere

• Johnson Electric Group• Johnstone Supply• Journal Sen nel• JP Morgan Chase• JPJ - Road Transport

Department• Juff air Pharmacy

K• K.T. Thai Local Products• Kanawha County Public Library• Keddeg Company• King’s College Hospital• Ki tas Valley Community

Hospital• Klein’s All Sports• Korea Electric Power• KPA• KT Corpora on• Kuala Lumpur Kepong

L• L.L.Bean• Landrum Companies• Le erkenny Ins tute of

Technology• Level 3 Communica ons• Liberty Mutual• Licking Memorial Health System• Lilly France• Lincoln Electric• Lincoln Financial Group• LinkAmerica• Link-Belt Construc on

Equipment• Loblaw Companies Limited• Lockheed Mar n• Lone Star Aerospace• Louisville Water Company• LUL Nominee BCV

M• Maersk Group• Magellan Midstream• Magna

Page 10: Table of Contents - APQC...• Nokia • Nordstrom • Northeast U li es • Northern Industrial Sales • Novar s • Novellus • Novo Nordisk • NPR • NRG Energy • NTE Holding

OPEN STANDARDS RESEARCHHUMAN CAPITAL MANAGEMENT (Alphabe cal) As of 07.01.2013

READY TO BENCHMARK YOUR PROCESSES?For more informa on, please contact the Open Standards Research team. Phone: 800-776-9676 or +1-713-681-4020 • e-mail: [email protected]© 2013 APQC. All rights reserved Page 10

• Malayan Banking• Manitoba Telecom Services• Manpower• Marathon Oil Company• MarkOne Financial• Maui Pineapple Company• Mecklenburg County• Medical Mutual• Medical System Network• Messier-Buga -Dowty• Metal One America• Methodus• MetLife• METRO• MHS• Mid-City Supply• Missouri Department of

Transporta on• Mobile TeleSystems• Molson Coors• MRI Execu ve Solu ons• Mul cultural Women’s Council• Mutual Federal Savings Bank

N• Nanyang Fabric• NASA Johnson Space Center• Na onal Grid• Na onal Health Service• Na onal Semiconductor

Corpora on• Na onJob• Na onwide Auc on Systems• Na xis• Natura Cosmé cos• NC Wildlife Resources

Commission• NCR• Net-Temps• Nexus Resort Karambunai• Nigeria LNG• Nippon• Nissan• NMK Management Services• NOAA

• Nokia• Nomos-Bank• Northern Lighthouse Board• NorthgateArinso• NOVA Chemicals• Novar s• NSL Analy cal Services

O• Occidental Petroleum• Octane• ODOT, District 12• Offi ce of Hawaiian Aff airs• OptTek Systems• O er Tail

P• P.P. Parawood• P.T. Telekomunikasi• Pacifi c Gas and Electric

Company• Pampa Energía• Panama Canal Authority• Panasonic• Paraworld Furniture• Pennsylvania FAIR Plan• Pertamina• Peterson, Johnson & Murray• PetroChina• Petroliam Nasional• PFG -Middendorf• PG&E• Phoenix Children’s Hospital• Pillars• Pinchevsky & Co• Pinnacol Assurance• Pioneer Electronics• PKP Intercity• Podium Holding Group• Polska Telefonia Cyfrowa• Power South• Prac ca Company• Profi t Strategies• Proton Holdings• Pruden al

• Pueblo of Tesuque

R• Rabobank• Raja Uchino• Rallye• Randon• Recycled Paper Gree ngs• RED Development• Regions Bank• Resource America• Retail Operators• REWE Group• Rithwik Projects• Roche• Royal Bank of Canada• Royal Dutch Shell• Royal Thai Police• RPS Technologies• RTM & Associates

S• S. K. Polymer• Saab• Safetec of America• Safeway• Saint Barnabas Corpora on• San Antonio Housing Authority• Sanofi • Sasol• SCANFuture Consul ng• Scripps Health• Sea le Jobs Ini a ve• Severn Trent• Shandong Electric Power• Shanghai Media Group• Shenzhen Development Bank• Siam Rubber• Siam Tin Food Product• SIDDC• Sierra Nevada Brewing Co• Sigdo Koppers• Signal Iduna Poland• Singapore Armed Forces• Singapore General Hospital

• Singapore Telecommunica ons• Slovenske elektrarne• Smart Financial Credit Union• Snapware • Snecma• Sofi x • Solvay• Solvere• Sony• Sørlandet Sykehus• South East Wood Company• South Mississippi Electric Power

Associa on• Southern Cross Healthcare

Group• Southern Natural Gas Company• Specsavers Op cal Group• Spherion• Spirit Aerosystems• SSI Technologies• Stagecoach South Western

Trains• Starwood Hotels & Resorts• State Bank Of Bikaner and

Jaipur• State Farm Insurance• Sun Life Family Health Center• Sun Microsystems• SunWater• Superior Court of Orange

County• Swisscom• SYSCO

T• T Thai Snack Food Company• TalentLine Execu ve Search and

Recruitment• TalkTalk Telecom Group• Tanjong• Targobank• Task• TCS Corporate Services• Telecom Argen na• Telstra

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OPEN STANDARDS RESEARCHHUMAN CAPITAL MANAGEMENT (Alphabe cal) As of 07.01.2013

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• TELUS• Tenaga Nasional• Tenix LADS • Tesco• Teva Neuroscience• Texas Mutual Insurance

Company• Textron• TH Proper es Sdn Bhd• Thai Asia Polymer• Thai Union Frozen Products• The AES Corpora on• The Bama Companies• The Boeing Company• The Children’s Hospital of

Philadelphia• The Mosaic Company• The Peace Canning Company• The Redwoods Group• The Royal Bank Of Scotland• The Winnipeg Art Gallery• Thomas Steel Strip • Thong Thai Tex le• Times Publishing• Tipco Food Company• Tommy Hilfi ger Group• Toshiba• TOTAL • Total Quality Logis cs• Toyota• Transunion• Trayer Products• Trovix• Trump Entertainment Resorts• TRW Automo ve

U• UAP• UMW• Unilab• Union Garment Company• Union Pa anakij• United Fabric• United Overseas Bank• United States Air Force

• United Tex le Mills Company• University of Cambridge• University Of North Texas

System Business Service Center• University of Oxford• University of Texas, Aus n• University of Wollongong• UNY• US Army• US Department of

Transporta on• US Department of Veterans

Aff airs• USA Credit Union

V• Vale• Valor Co.• Va enfall Europe• Vectren• Verizon• Vestre Viken• VietNam Post and

Telecommunica ons Group• Visa• Vision Fitness• Volkswagen• Volvo• VSP• Vurv Technology

W• Wal-Mart• Watson Wya • Wells Fargo• WellStar Health System• WESCO Distribu on• Westar Energy• WestEd• Western Container Corpora on• Weyerhaeuser• WG Benefi ts• WGI Westman Group• Whitney Informa on Network

• William Arthur• Williams Companies• Wilsons Leather• Wisconsin Exposi on Center• WorkPlace Media• Wright State Physicians

X• XanGo• Xerox• Xi’an Aircra Industry Group

Y• Yang Ming Marine• YTL Corpora on

Z• ZARS Pharma• Ziff Energy Group

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OPEN STANDARDS RESEARCHSUPPLY CHAIN MANAGEMENT (Alphabe cal) As of 07.01.2013

A• ABB• Abbo • Abengoa• Abercrombie & Fitch• Accenture• Acme Industries• Adaptec• Adobe Systems• ADVA Op cal Networking• Advanced Business Graphics• Advanced Micro Devices• Adver sing Resources• AEON• Afrisam Cement• AGCO• Agfa-Gevaert• Aggreko Interna onal• Agilent Technologies• Agricola Fornace• Agro-on• Air Liquide• Air Products and Chemicals• Airbus• Alarm Automa ka• Alcatel Lucent • Alcon• Alkermes• Allegiance Proper es• Allegis Group• Alliant Energy• ALOM Technologies• Altran Technologies• America Online• American Crystal Sugar• American Hotel Register Co.• American Sugar Refi ning

Company• American Tower Corpora on• American Trading Company• American Water• AMG Engineering• Ampol Food Processing• AMR• Amsted Industries

• Andrew Corpora on• Anheuser-Busch• AON Hewi • Apollo Group• Apollo Hospitals• Apparel & Footwear• Apparel Group• Apple• Applica Consummer Products• Applied Materials• Aramark• Arcadia Group• ARCOR• Arcos Dorados Holdings• Argon• Arrow Electronics• Arthrex• Arval Service Lease• Asahi Breweries• Ascension Health• Ashland• Asklepios Kliniken Hamburg• ASKUL• Astra Zeneca• ATC Logis cs & Electronics• Atento Brasil• Audi• Auto Electric Service• Autobahnen• AutoZone• Avaya• Avecia Biotechnology• Aviko Rixona• Avis Budget• Avnet

B• BAE Systems• Baker & McKenzie• Baker Hughes• Ballance Agri-Nutrients• Bank of America• Bard• Barnes Group• Ba elle Memorial Ins tute

• Ba en & Company• Bausch and Lomb• Baxter• Bayer• Baylor College of Medicine• BBT Thermotechnik• BC Ferries• Beam• Bechtel Group• Beck/Arnley Worldparts• Becton Dickinson• Beiqi Foton Auto Co.• Bel Brands• Belimo Customiza on• Bellwether Services• Benchmark Electronics• Benchmark Logis cs• Benesse• Bernick’s• Berry Plas cs Group• BestTransport• BG Group• Bharat• BHP Billiton• Bilcare• Bio Mediacal Research• BioProducts• Bissell Homecare• Black & Veatch• Bloomin’ Brands• Blount Interna onal• BMI Healthcare• BMW• BNP Paribas• Board of Educa on of City of

Chicago• Boehringer Ingelheim• BonusCard• Booz Allen Hamilton• Borealis Group• Boston Scien fi c• BP• Brinker Interna onal• Brisa Bridgestone Sabanci• Bristol-Myers Squibb

• Bri sh Transport Police Authority

• Broder Bros• Brown-Forman • Brunel Interna onal• Bureau of Alcohol, Tobacco,

Firearms, and Explosives• Bureau of Prisons• Bush Brothers

C• C&S Wholesale Grocers• Cadbury• California Department of

Correc ons & Rehabilita on• California Department of

Forestry and Fire Protec on• California Department of

Housing and Community Development

• California Department of Jus ce• California Department of Water

Resources• California Franchise Tax Board• Cannon Industries• Canon• Capital Power• CareFusion• Cargill• Carlisle Companies• Carlson Holdings• Carnegie Museums of

Pi sburgh• Carnival Corpora on• Carrefour• Carval de Colombia• Castle Peak Holdings• Caterpillar• CEMEX• CenterPoint Energy• Central Meat and Foods• Central Scotland Police• Centric Group• Centrica• Cephalon

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OPEN STANDARDS RESEARCHSUPPLY CHAIN MANAGEMENT (Alphabe cal) As of 07.01.2013

• Cessna Aircra Company• Champion Compressors• Charles Schwab & Company• Chart Ferox• Chart Industries• Charter Communica ons• Cheshire Fire and Rescue

Service• China Construc on Bank• China Guizhou Maotai Group• China Na onal Nuclear

Corpora on• China Na onal Petroleum

Corpora on• China Petroleum & Chemical • China Pingmei Shenma Energy

& Chemical Group• China Tobacco Hunan Industrial • China Travel Interna onal• China United Network

Communica ons• Chrysler• CIC• Cisa Trading• Cisco Systems• City Developments Limited• CJ Interna onal• Clariant• Cliff star• Club Mediterrane• CM Lake Zurich• CM Packaging Group• CM PDI• CM Stone Plas cs• CNH America• CNOOC China• Coach• CocaCola• Cognizant Tech• Columbia Sportswear• Comercial Metals Corpora on• Community Health Systems• Compass Contract Services• ConocoPhillips• Construc on Accessories

• Contax• Con nental Airlines• Con nental Automo ve• Cooper Industries• Coopera va Italiana di

Ristorazione Societa• Copper Trading• Corning• Corpora on of the City of

Toronto• Covidien• Cox Communica ons• CPR Gomu Industrial• CRP Industries• CSC• CSL Behring• CTS Singapore• CVS Caremark

D• Daihatsu Motor• Daikin McQuay• Daimaru Matsuzakaya

Department Stores• Daimler• Daisin Product• Danfoss• Daqing Municipal Public

Security Bureau• Darigold• Datong Coal Mining Group• DaVita HealthCare Partners• Defense Distribu on Depot San

Joaquin• Defense Finance and

Accoun ng Service• Delhi Development Authority• Deloi e• Delphi• DEMDACO• Derbyshire Constabulary• Desigual• Deutsche Post• DHB• Diageo

• Dignity Health• Diversifi ed Maintenance

Systems• Dofasco• Doi Kam Products• Dole Food Company• Dorma• Dorman Products• Double Star Industry• Dow Chemical• DRS• Duke Energy• DuPont• Duquesne Light Company• Dwell Furniture

E• E.ON• East Japan Railway Company• Eastman Chemical• Eastman Kodak• Eaton• Ecopetrol• ECS Holdings• Edith Cowan University• EDS• Electrolux• Eli Lilly and Company• Embraco• Embraer• Enel• Energizer• Enerpac• Entegris• Enterprise Holdings• Environment Canada• Environmental Protec on

Agency• Epes Transport System• ERICO• Essar Oil• Esso Nederland• Eurofase• European Aeronau c Defence

and Space Company

• Ex-Cell Home Fashions• Exelon• Exoplast• Expeditors• Express Scripts• Exxaro Resources• ExxonMobil

F• Fang Brother• Federal Avia on Administra on• Federal Bureau of Inves ga ons• Federal Deposit Insurance

Corpora on• Federal Reserve Bank of Atlanta• Federal Reserve Bank of Boston• Federal Reserve Bank of

Cleveland• Federal Reserve Bank of Kansas

City• FedEx• Fiat• Financial Supervisory Service• Findel• FINSA• Fire Service Department• FirstService• Florida Department of

Environmental Protec on• Florida Department of Juvenile

Jus ce• Fluke• Flunch• FMC Technologies• Food Blessing• Ford Motor Company• Freescale Semiconductor• Freightliner • Fresh Meat Processing• Frito-Lay• Fron er Oil• Fuji• Fujitsu• Furnist Industry Company

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OPEN STANDARDS RESEARCHSUPPLY CHAIN MANAGEMENT (Alphabe cal) As of 07.01.2013

G• Garmin• Gascogne Laminates Germany• GD Midea Air-Condi oning

Equipement • GDF Suez• Genencor• Genentech• General Electric• General Growth Proper es• General Mills• General Motors• Gen ng Malaysia• Georgia Department of

Transporta on• Georgia Power• Georgia Tech• Gerdau Acos Longos Brasil• Gilead Sciences• Gille e• Glanbia• GlaxoSmithKline• Gloria Jeans• GMRI• Goodyear Tire & Rubber• Granddisk Company• Grandis• Gree Electric Appliances• Greggs• Groupe Danone• Guangdong Midea Electric

Applicances• Guidant• Guy’s and St. Thomas’ NHS

Founda on Trust

H• Halliburton Company• Halton• Hawaii Department of Public

Safety• Hayakava Eastern Rubber

Company• HB Fuller• HCA

• HealthCare Partners• Heineken• Heinz• Hercules Holding• Herdez• Hereford and Worcester Fire

and Rescue Service• Hertz• Hess Corpora on• Hewle -Packard• Hi Essence Cable• Hitachi• Holcim• Home Depot• Home Inns & Hotels

Management• Honda Motor• Hooven-Dayton• Howard Hughes Medical

Ins tute• Huawei Technologies• Huber+Suhner• Humberside Police• Husky Energy• Hya • Hynix• Hyundai Motor Company

I• IBC Vehicles• ICI Paints• Ilim Group• Imperial Tobacco Group• Indian Coast Guard

• Industrial and Commercial Bank of China

• Infi neon Technologies• Infosys• Ingersoll Rand• InnerWireless• Integra-Cast• Integrated Supply Network• Intel• Intelligence

• Internal Revenue Service• Interna onal Specialty Products• Interna onal Truck and Engine• Inter-Tel Integrated Systems• INTERTUG• Invensys• IPB• Iran Khodro• Irvin & Johnson• IT Foods Industry

J• J Front Retailing• Janssen-Cilag• Japan Airlines• Japan External Trade

Organiza on• Japan Tobacco• Jarden • Jazz Technologies• JBE • Jeonbunk Fire Department• JFC Holdings• JFE Shoji Trade• Jilin Xinchao Sta onery & Offi ce

Equipment• John Deere• Johns Manville• Johnson & Johnson• Johnson Ma hey• Johnsonville Sausage• Johnstone Supply• JP Morgan Chase• Jubilant Organosys

K• K.T. Thai Local Products• Kaiser Founda on Hospitals• Kawasaki• Kelly Services• Kent Police• Kentucky Transporta on

Cabinet• Kerry Ingredients• Ke ering Health Network

• Key Logis cs Solu ons• Khimji Ramdas P&G• Kimberly-Clark• Klein’s All Sports• Kluber Lubrica on• Kongsberg• Korea Forest Service• Korea Land & Housing

Corpora on• KPMG• Kra Foods• Kruegger Interna onal

L• L.B. Foster Company• L3 Communica ons• Laboratory Corpora on of

America Holdings• Laclede Gas Company• Lagardsre• Lakeshore Community Hospital• Lapiz Online• Latham & Watkins• Lavalin Group• Leatherman Tool Group• Legge & Pla • Leland Stanford Junior

University• Lerum• Lexmark Interna onal• Libbey• LifeScan• LifeWay Chris an Resources• Lincoln Electric• Lincolnshire Police• Linde Group• Lloyds Banking Group• Lockheed Mar n• Logis ca 3W• Long & Foster Companies• Lo e Shopping• Lubrizol • LUK Automo ve Services• Luxo ca

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OPEN STANDARDS RESEARCHSUPPLY CHAIN MANAGEMENT (Alphabe cal) As of 07.01.2013

M• M7 Aerospace• Mack Trucks• Macy’s• Maersk Group• Manchester Police• Manpower• Manpower UK• Mantaline • Man s Partners• Manutan Interna onal• Mar Ter Spedizioni• Marina Bay Sands• Marine Harvest Norway• Marketsphere Consul ng• Marrio • Marsh Supermarkets• Marsoner• Martek Biosciences• Marubeni• Maryland State Police• Massachuse s State Police• Masterfoods• Ma el• Maytag• McCormick & USIG• McDonald’s• MCI Service Parts• McKinsey & Company• Medica• Medline Industries• Medtronic• Menlo Worldwide• Mercer• Merck & Co.• MET Sundry Supplies• METRO• Metso Paper• Me ler Toledo• MGP Ingredients• Michaels Stores• Microchip Technology• Microso • MidwayUSA• Millennium & Copthorne Hotels

• Ministry Of Agriculture, Fisheries, and Forestry

• Ministry of Economy• Ministry of Enviroment• Ministry of Railway• Minnesota Department of

Transporta on• Mitchells and Butlers Leisure

Retail• Mitsubishi• Mitsui & Co.• Mitsui Fudosan Realty• Monsanto• Monster Cable Products• Morson Interna onal• Mos Food Services• Motor Coach Industries

Interna onal• Motorola Solu ons• Murphy Oil• MWV PPO

N• Nanyang Fabric• Nash Finch Company• Na onal Ins tute of Standards

& Technology• Na onal Oilwell Varco• Na onal Police Agency• Na onal Starch• Natuzzi Americas• Navistar Interna onal• NCI Building Systems• NCL• NCR• Neapco• NEC• Neste Oil• New Jersey Department of

Environmental Protec on• New Mexico Department of

Children, Youth and Familes• New York State A orney

General• New York State Police

• New York Taxa on and Finance Department

• Newell Rubbermaid• Nextel • NH Hoteles• Nike• Nippon• Nippon Shinyaku• NIPRO• Nissan• NMK Management Services• Noble Energy• Nokia• Norcros• Nordson • Norfolk Police• Noritz Corpora on• North Carolina Department of

Crime Control and Public Safety• Northern Ireland Polics• Northumbria Police• NorthWestern Energy• Nova Sco a Supply Chain• Novar s• NovAtel • Novellus• Nu Skin Enterprises• Nufarm Americas

O• Ocean Spray• Oceaneering Interna onal• Offi ce Depot• Offi ce of the Comptroller of the

Currency• Offi ce of Waterworks Seoul

Metropolitan Government• OGE Energy• Ogilvy Group• Oklahoma Department of

Correc ons• Olympus Medical Systems• Omnicom• ON Semiconductor• Onet Services

• Ontario Lo ery and Gaming• Oracle• Oslo Police• OSRAM• Otsuka Pharmaceu cal

P• P.P. Parawood• Paccar• Packard North America• Pall Corpora on• Panasonic• Paraworld Furniture• Patriot Coal• Payma Corpora on• Pennsylvania Department of

Transporta on• Pennsylvania State Police• Penta-Ocean Construc on

Company• Pepsico• Perdue Farms• Petrobras• PetroChina• Pfi zer• Philadelphia Gas Works• Philip Morris• Philips• Pizza Hut• Plantronics• Podium Holding Group• Prac ca Company• Praxair• Precision Dynamics• PricewaterhouseCoopers• PRIM• Progress Energy• Progress Logis cs• PSA Peugeot Citroën• Puget Sound Energy

Q• QPSI-Burlington• Qualcomm• Quality Ingredients Corpora on

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OPEN STANDARDS RESEARCHSUPPLY CHAIN MANAGEMENT (Alphabe cal) As of 07.01.2013

• Quest Diagnos cs• Qui Group

R• R.E. Michel Company• Racche • Radeberger Gruppe• Raja Uchino• Randstand North America• Raytheon• Realogy Holdings• Recki Benckiser• Recruit Holdings• Red Bull• RedMed• Reemtsma• Regal Beloit• Relay France• Renaissance Hotel Opera ng

Company• Renault• Rent-A-Center• Repsol• Research In Mo on• ResMed• Rezidor Hotel• Rinnai Corpora on• Ri er Sport• Robert Bosch• Roche• Rolls-Royce• Roospark• Rotorcra Enterprises• Royal Dutch Shell• RPS Technologies• Ryder

S• S&C Electric• S. K. Polymer• Safeway• Sage• Samling Strategic Corpora on• Sanofi

• Sany• SARSTEDT• Saskatchewan Power

Corpora on• Sasol• Scandic Hotels• Schlumberger• Schneider Electric• Schreiber Foods• Sealed Air Corpora on• Sears• Select Medical Corpora on• Seoul Na onal University

Hospital• ServiceMaster• Seven & I Holdings• Shanghai Electric• Shanghai Foreign Service• Shanghai Pharmaceu cal• Sharp• Shaw Industries• Shenzen Huamingtai

Experimental Equipment• Shinsegae Co• Siam Rubber• Siam Tin Food Product• SICPA• Silfex • Simon Property Group• Sinaer Maintenance Division• Singapore Police• Singapore Technologies

Engineering• Sinochem• Sinohydro Corpora on Limited• Six Con nents Hotels• SLCP Consul ng• SMART Technologies• SmartBargains• Smith’s Detec on• Social Security Administra on• Society Generale• Sodexo• Sogo & Seibu

• SOLAE• Solu a• Sonda• Sonnhalde Immobilien• Sony• Sorin Group• Sørlandet Sykehus• Sounds True• South East Wood Company• Southco Manufacturing• Southern Company• Speedline Technologies• SSE PLC• Standard Auto Parts• Standard Motor Products• Starbucks• State University of New York• StorageTek• Stryker• Sumimoto• Sun Interna onal• Sun Metals • Sun pab Company• Superior Industries

Interna onal• Sussex Police• Sutherland Global• Syncro • Synthes

T• T Thai Snack Food Company• Taco Bell• Takeda Pharmaceu cal• Tao Bao So ware• Target• Task• Tata• TECHNIP FRANCE• Technology Administra on• TEKsystems• Telsource Corpora on• Tennessee Valley Authority• Terminix

• Terumo• Tetra Technologies• Texas A orney General• Texas Commission of

Enviromental Quality• Texas Department of Criminal

Jus ce• Texas Department of Public

Safety• Texas Instruments• Textron• Thai Asia Polymer• Thai Spinning Company• Thales• The Boeing Company• The Crawford Group• The Link Real Estate Investment

Trust• The Merrill Company• The Methodist Hospital• The Mosaic Company• The Parts House• The Peace Canning Company• The Pictsweet Company• The Port Authority of New York

and New Jersey• The Regence Group• The ServiceMaster Company• The Walt Disney Company• The Warren• Thepkincho Company• Therakos• Thomas Steel Strip • Thong Thai Tex le• ThyssenKrupp• TIAA-CREF• Tieto Sweden• Tim Hortons• Time Warner• Tipco Food Company• Titan Industries• T-Mobile• TNT Express• Tokai

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OPEN STANDARDS RESEARCHSUPPLY CHAIN MANAGEMENT (Alphabe cal) As of 07.01.2013

• Toshiba• TOTAL • Total Raffi nage Marke ng• Toyota• Transport Trading• Trex Company• Tribunal Regional do Trabalho• Trimo• TruEconomy• T-Systems Nederland• TWDC Strategic Sourcing• Tyco Safety Product• Tyson Foods

U• U. T. M. D. Anderson Cancer

Center• U.S. Securi es and Exchange

Commission• Umass Memorial Health Care• Unilab• Union Garment Company• Union Pa anakij• United Con nental Holdings• United Fabric• United Farmers of Alberta

Coopera ve• United Space Alliance• United States Air Force• United States Coast Guard• United States Postal Service• United Technologies

Corpora on• United Tex le Mills Company• Universal Weather & Avia on• University of California• University Of North Texas

System Business Service Center• UPM• UPS• URS Corpora on• US Department of Housing and

Urban Development• US Department of the Treasury

• US Department of Transporta on

• US Fish and Wildlife Service• US Na onal Ins tute of Health• US Oncology• UTC Hamilton Sundstrand• UTStarcom

V• Vaillant• Valcon• Varian• Vectren• Velcro• Vertex Apparel• Vestre Viken• VF Corpora on• VIP Parts, Tires & Service• Virginia Department of

Correc ons• Visa• VISTEON• Vivaki Communica ons• Volkswagen• Volvo• Vopak• Vornado Realty Trust• VSP

W• Walker Interna onal

Transporta on• Wal-Mart• Warehouse Sta onery• Washington Mutual• Waters Corpora on• Wawa• Wenger• Wes nghouse Electric Company• Weyerhaeuser• Whirlpool• Whitbread• Wipro

• Wisconsin Department of Transporta on

• World Kitchen• World Wide Technology• Wyoming Department of

Transporta on

X• XanGo• Xcel Energy• Xerox

Y• Yobel SCM• YourWay Transport• YUM! Brands

Z• Zamil Steel• Zimmer Holdings• ZTE• Zumtobel Group

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OPEN STANDARDS RESEARCHPRODUCT DEVELOPMENT (Alphabe cal) As of 07.01.2013

• 3M

A• Abbo • Actaris• ADI• Advance Food Company• Advanced Micro Devices• Affi liated Foods• AGCO• Agfa HealthCare• Airbus• Alberto-Culver• Alcoa• Alimentos Polar• Allergan• Al cor• AMCOL Health & Beauty

Solu ons• Amgen• AMKO Service• Amphenol Corpora on• AMSEC • Anheuser-Busch• Apple• AptarGroup• Aramark• Archer-Daniels-Midland

Company• ARCOR• Arianespace• Arizona Chemical• ARRIS Group• ArvinMeritor • Ashland• Aspen Technology• Assurant• AstenJohnson• Astra Zeneca• Atmel Corpora on• Avago Technologies• Avon Products• AVX Corpora on

B• BAE Systems• Baker Hughes• Bard• BAT• Bausch and Lomb• Baxter• Bayer• Beam• Becton Dickinson• Bell Aliant• Bell Helicopter• Bergan• Berry Plas cs Group• Biogen Idec• Biomet• Bison Gear & Engineering• Blitz• BlueScope Steel • BMW• Bombardier• BorgWarner• Bose Corpora on• Boston Scien fi c• Briggs & Stra on• Bristol-Myers Squibb• Brocade Communica ons

Systems• Brunswick Corpora on• Buckman Laboratories• Bunge Limited• Bush Brothers

C• Cadbury• Canada Starch Opera ng

Company• Cardinal Health• CareFusion• Cargill• Carpenter Technology • Casco• Caterpillar• Celes ca

• Cessna Aircra Company• Champion Compressors• Chemtura• Chevron Phillips• Chrysler• CHS• Ciena• Cisco Systems• Clondalkin Group• Clorox• Coach• Colgate Palmolive• Comverse Technology• ConocoPhillips• Cook Group• Cooper Industries• Cooper-Standard Automo ve• Coors Brewing Company• Cordis Corpora on• Corning• Coty• Covidien• Cymer• Cytec Industries

D• Daimler• Dal-Tile Services• Dana Holding Corpora on• Danaher• Dell• Delphi• Dentsply Interna onal• Diageo• Diagraph• Diebold• Diehl S ung & Company• Dover Corpora on• Dr Pepper Snapple Group• DreamWorks Anima on

E• Eaton• Ecolab

• Edo Corpora on• Edwards Lifesciences• Elektrobit• Eli Lilly and Company• EMC• Energizer• Esselte • Estee Lauder• European Aeronau c Defence

and Space Company• Exelis

F• FAB• Federal Signal Corpora on• Fellowes• First Data Commercial Services• Fiskars Cra • FLIR Systems• Fonterra• Ford Motor Company• Forest Laboratories

G• Genentech• General Dynamics• General Electric• General Mills• General Motors• Genzyme• Gilead Sciences• GlaxoSmithKline• Goodrich Corpora on• Graham Packaging• Griff on Corpora on• Guidant Sales Corpora on• Gulf Asian Petroleum• Gulfstream

H• Harman Interna onal Industries• Harmonic• Hellenic Aerospace Industry• Hewle -Packard

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OPEN STANDARDS RESEARCHPRODUCT DEVELOPMENT (Alphabe cal) As of 07.01.2013

• Highmark• Hill-Rom Holdings• Hitachi• Hi-Tech Precision Plas c• Honda Motor• Hun ngton Ingalls Industries• Hyundai Motor Company

I• Icahn Enterprises• Ieh FM Holdings• Illinois Tool Works• Indesit Company• Intel• Interma c• Interna onal Flavors &

Fragrances• Intui ve Surgical• Invacare Corpora on• Irvin & Johnson• Itron

J• Jabil Circuit• Jcim, LLC• JDS Uniphase Corpora on• John Deere• Johnson & Johnson• Johnson Controls• Jotun Powder Coa ngs

K• Kautex• Kellogg Company • Kerry Ingredients• Kia Motors• Kimberly-Clark• Kine c Concepts• Kingston Technology• KLA Tencor• Klass Time• Kohler Company• Koppers• Kra Foods

• Kratos Defense & Security Solu ons

L• L3 Communica ons• Lear Corpora on• Lehigh Hanson• Lexmark Interna onal• Lockheed Mar n• Lone Star Aerospace• L’Oréal• LSI Corpora on• Luxo ca

M• MacAndrews & Forbes Holdings• Magna• Malaysia Petronas• Mallinckrodt• Marinha do Brasil• Mars• Marvell Technology Group• Mary Kay• Masco • Materion• Maxim Integrated Products• Mazda Motor Corpora on • McAfee• Medline Industries• Medtronic• Mellon Financial• Mensor• Merck & Co.• Methanex • Me ler Toledo• Micron Technology• Microsemi• MillerCoors• Millipore• Missouri Department of

Transporta on• Mitsubishi• Molson Coors• Monster Beverage Corpora on

• Murphy Oil• Mylan

N• Nan Ya Plas cs Corpora on• NASA Johnson Space Center• Na onal Beverage Corpora on• Na onal Instruments• Na onal Oilwell Varco• Na onal Semiconductor

Corpora on• Navistar Interna onal• NCR• New Flyer Industries• Newell Rubbermaid• NGC Integrated Systems• Nissan• Ni a Casings • Nordson • Novar s• NovAtel • Novo Nordisk• Nu Skin Enterprises

O• One Equity Partners• Oshkosh Corpora on• O s Elevator Company

P• Paccar• Pac v• Parker Hannifi n• Park-Ohio Industries• Pelican Products• Pemex• Pepsico• Pfi zer• Philips• Posi vo Group• Potash • Power-One• Praxair• Precision Castparts Corp.

• Procter & Gamble• Proton Holdings

Q• QMI Solu ons• QT Instruments• Quaker Oats• Quantachrome Instruments• Quiksilver

R• Radio Shack• Ranbaxy Laboratories• Raytheon• Renco Group• ResMed• Restek • Revlon• Ricoh• Robert Bosch• Roche• Royal Dutch Shell

S• SABIC Innova ve Plas cs• SAIC• Saipa• Sanford• Sanofi • Satyam-Venture Engineering

Services• Schneider Electric• Sedena• Silgan Plas cs Corpora on• Singapore Armed Forces• Solo Cup• Solvay• Sony• Springs Window Fashions• ST Aerospace• St. Joseph Health• STERIS • STMicroelectronics• Stryker

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OPEN STANDARDS RESEARCHPRODUCT DEVELOPMENT (Alphabe cal) As of 07.01.2013

• Sumitomo Corpora on• Synthes

T• Telefl ex• Televisa• Texas Instruments• Textron• The Boeing Company• The Hershey Company• The Mosaic Company• The Tetley Group• Thermo Fisher Scien fi c• Thor Industries• Titan Industries• Toshiba• Tower Interna onal• Toyota• TPC Group• TRW Automo ve• Tupperware Brands Corpora on• Tyco Electronics• Tyco Healthcare• Tyco Safety Product

U• Unilever• United Space Alliance• United States Postal Service• United Technologies

Corpora on• US Army• US Navy

V• Value Plas cs• Varian Medical Systems• Vita-Mix • Volvo• VOXX Interna onal

W• Watson Pharmaceu cals• Western Digital Corpora on

• Whirlpool• Wilmar Interna onal• Wrigley Company• Wyeth

X• Xerox

Z• Zimmer Holdings

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OPEN STANDARDS RESEARCHINFORMATION TECHNOLOGY (Alphabe cal) As of 07.01.2013

A• Abbo • Adidas• Advanced Semiconductor

Engineering• Adven st Health System• Aera Energy• Aerolíneas Argen na• AGF Brasil Insurance• Aggregate Industries• Agricultural Bank of China• Air Canada• Air France - KLM• Air Liquide• Akzo Nobel• Albemarle • Alcatel Lucent • Alianca Do Brazil• Alicorp• Alliant Techsystems• Allianz• Allstate Insurance Company• Alpha Natural Resources• Altadis• AmBev• America Online• American Express• American Gypsum• American Interna onal Group• American Speech-Language-

Hearing Associa on• American Water• Apache North Sea• Apple• ARC Resources• Argen ne Federal Police• Arizona Chemical• Asahi Kasei Corpora on• Ascension Health• Astra Zeneca• AT&T• Avaya• Avery Dennison Corpora on• Aviva• Avon Products

• AXA

B• B. Braun Melsungen• BAE Systems• Banco Bradesco• Banco de Chile• Banco de la Nación Argen na• Banco Santander• Banco Sofi sa• Bancolombia• Bank of America• Bank of Brazil• Bank of China • Bank of Italy• Bank of Tokyo-Mitsubishi UFJ• Barclays Bank• Bayer• Baylor College of Medicine• BC Ins tute of Technology• BearingPoint• Becton Dickinson• Berkshire Hathaway• Bharat• Biovail• BNP Paribas• BNSF Railway• Booz Allen Hamilton• BP• Brasilsat Harald• Bri sh Airways• Bri sh Home Offi ce• Brookfi eld Power• Brown-Forman

C• Calgon Carbon• Canadian U li es• Capital One• Celcom• Celera • Cellco Partnership• Cencosud• Central Intelligence Agency

• Chevron• China Construc on Bank• China Life Insurance• China Mobile Communica ons• China Na onal Avia on Fuel

Supply Co• China Petroleum & Chemical • China Power Interna onal

Development • China Southern Airlines

Company• CHS• Circulo de Lectores• CIS• Cisco Systems• Ci group• Citrovita• Clydesdale• CMPC Tissue• CocaCola• Colgate Palmolive• Consorcio• Constella on Energy Group• Consumer Impact Marke ng• Con nental Airlines• Cooper Industries• Covanta Holding • Covidien• CSC• Cubist Pharmaceu cals

D• Dai-ichi Life Insurance• Daimler• DaVita• DBS Bank• Dell• Deloi e• Delta Air Lines• Detroit Edison• Deutsche Lu hansa• Deutsche Post• Deutsche Telekom• Devon• Dexia

• Digene • Digimarc• Digitro Technologia• Direct Energy• Dole Food Company• Dominion Resources• Dongbu Insurance Company• Dow Chemical• Dr. Reddy’s Laboratories• Drummond Company• DuPont

E• Eastman• Eaton• Ecolab• Ecopetrol• EDS• Educa on Bureau• Electrolux Brazil• Eli Lilly and Company• ELMOS Semiconductor• Enbridge• ENI Trading• Environment Agency• Environmental Protec on

Agency• Epcos Do Brasil• ERGO• Ericsson• European Aeronau c Defence

and Space Company• ExxonMobil

F• Federal Bureau of Inves ga ons• Federal Energy Regulatory

Commission• Federal Ministry Health• Federal Reserve Bank of New

York• Fiat• First Canadian Title• FirstEnergy

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OPEN STANDARDS RESEARCHINFORMATION TECHNOLOGY (Alphabe cal) As of 07.01.2013

• Flextronics Interna onal• Flowserve • FMC Technologies• Fonterra• Ford Motor Company• Foschini• France Telecom

G• Gas Natural SDG• General Electric• GenTek• Genworth Financial• George Weston Limited• Georgia Power• Giant Eagle• GlaxoSmithKline• Globex U lidades• Google• Grupo Bimbo• Guangdong Shoe Industry• Guitai Electronic

H• Haier Group• Harley-Davidson• HCA• Hefei• Henkel• Hess Corpora on• Hewle -Packard• Highways Agency• Hindustan Aeronau cs• Hitachi• HM Prison Service• HoMedics• Hon Hai Precision Industry• Hong Kong Electric Holdings• Hong Leong Asia• Hoya Corpora on• HSBC• Husky Injec on Molding

Systems• Hypermarcas

I• Illinois River Energy• Imperial Tobacco• Indesit Company• Indira Gandhi Na onal Open

University• Industrial and Commercial Bank

of China• Industrial Development Bank• ING Bank• InnerWireless• Intel• Intesa Sanpaolo• Inventec Hi-Tech• IRIS Integrated Risk

Management

J• Japan Airlines• Jardine Cycle & Carriage• Johnstone Supply• Jornal do Brasil• JP Morgan Chase• JPJ - Road Transport

Department• Jusco

K• Korea Electric Power• Kra Foods• KT Corpora on• Kuwait Oil Company

L• L.B. Foster Company• LAN Argen na• Laurens County Health Care

System• Leeds Building Society• Lenovo• LG Brazil• Lincoln Electric• Lincoln Na onal Corpora on• Lloyds Banking Group

M• M&T Bank - Informa on

Technology• Mabe Brazil• Macintosh Retail Group• Mammoet• Manchester Metropolitan

University• Manulife Financial• Mapfre Vera Cruz Vida

Insurance• Material Sciences Corpora on• Medical College of Wisconsin• Meiji Yasuda Life Insurance• Meloche Monnex• Merrill Lynch• MetLife• Milano Assicurazioni• MSC• Murphy Oil

N• Nanosys• Na onal City• Na onal Farmers Union

Property and Casualty Company• Na onal Health Service• Na onal Oilwell Varco• Na onal Police Agency• Na onal University of Córdoba• Na onwide• Na xis• Natura Cosmé cos• NBC• NCR• NEC• New Balance Athle c Shoe• Nexen• NFU Mutual• NHN Corpora on• Nippon• Noble• Noble Energy• Nokia

• Nomura Holdings• Northwestern Mutual• Novar s• NSTAR

O• One Equity Partners• Orbit Irriga on Products• Organic Valley• Osmania University• Otsuka Pharmaceu cal• O o• OUC

P• P.T. Telekomunikasi• Padtec• Panalpina• Panasonic• Parana University• Parkway Holdings• Pelagio Oliveira• PEMCO • Pepsico• Petrobras• Petróleo Brasileiro• Petrotrin• Pfi zer• Philips• Ping An Insurance Company• Plas pak Packaging• PNC Bank, Na onal Associa on• Porshe• Port of Portland• Portugal Telecom• Poste Vita• Procter & Gamble• Proton Holdings

Q• QEP Resources

R• Rabobank

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OPEN STANDARDS RESEARCHINFORMATION TECHNOLOGY (Alphabe cal) As of 07.01.2013

• Randon• Raytheon• Repco• Repsol• Robbins & Myers• Robbins-Gioia• Robert Bosch• Royal Bank of Canada• Royal Dutch Shell• Royal Thai Police• Russell Investments

S• Sallie Mae• Samsung• Samsung China• Samtronics Peru• San Antonio Housing Authority• San Francisco Public U lity

Commission• Sanofi • Santander• Schlumberger• Schneider Electric• Scholas c• Sears• Senco Products• Shanghai Open University• Shanghai Pharmaceu cal• Singapore Armed Forces• Singapore Telecommunica ons• Sobeys• Society Generale• Solvay• Southern Company• Southern Cross Healthcare

Group• Southwest Airlines• Sprint Nextel• State of Georgia• Sterlite Industries• S llwater Supercompu ng• STMicroelectronics• Sud-Chemie Ak engesellscha • Sumimoto Life Insurance

• Sumitomo Life Insurance Company

• SunWater• Swiss Reinsurance Company

T• T&D Holdings• Takeda Pharmaceu cal• Telecom Argen na• Telecom Italia• TeliSonera• Teva Neuroscience• The AES Corpora on• The Boeing Company• The Bri sh United Provident

Associa on• The Dispatch Prin ng Company• The Fi h Third Bank• The Har ord• The Schwan Food Company• The Tetley Group• Thomas Cook Group• Thomson Learning

Iberoamerica• Tiff any and Co.• Tiscali• Tod’s• Tokyo Electric Power Company• TOTAL • Trabajos Marí mos• Trimont Real Estate Advisors• TXU• Tyco Electronics

U• U.S. Bancorp• UK Border Agency• UMIST Manchester• UMW• UniCredit• Union Na onal Bank• United Air Lines• United Con nental Holdings• United Technologies

Corpora on

• United Water• University of Buenos Aires• University of Rome• Unum Group• UpMyStreet.com• USAA• USDA

V• Valeurs Mobilieres Desjardins• Va enfall Europe• Vectren• Verizon• Virgin• Virgin Atlan c Airways• Virgin Group• Vision Technologies• Vodafone• Vulcan Materials

W• Wal-Mart• WEB Industria• WellPoint• Wells Fargo• Whirlpool• Wilmar Interna onal

Y• Yahoo• Yorkshire Bank

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OPEN STANDARDS RESEARCHINNOVATION (Alphabe cal) As of 07.01.2013

• 3M

A• 3M• ABB• Abbo • Accenture• ACTEGA Terra• Aero Inventory• Air Liquide• Air Products and Chemicals• Alimentos Polar• Ashland• AstenJohnson• Astra Zeneca• AT&T• Australian Council of Auditors-

General• Avecia Biotechnology• Aven s Pharmaceu cals• AXA

B• Baker Hughes• Banesco• Baxter• Becton Dickinson• Bell Helicopter• Benteler• Bertelsmann• Black & Decker• BNP Paribas• Boston Scien fi c• BP• Bri sh Sky Broadcas ng Group• Buckman Laboratories• Building Knowledge

C• Cargill• Carpenter Technology • Celcom• Cellco Partnership• Centrica• Chengshan Group

• Chevron• China Guizhou Maotai Group• China Netcom• China Yangtze Power• Compagnie de Saint-Gobain• Compal Informa on Technology• ConAgra• ConocoPhillips• CPS Energy• Credit Suisse

D• Dell• Deloi e• Delphi• DevTech Solu ons• Direct Energy• Dow Chemical

E• E.ON• Eaton• Ecclesias cal Insurance• Ecopetrol• Elektrobit• Eli Lilly and Company• Embarq• Enbridge• Energical• Ericsson• Exelon• Express Scripts• ExxonMobil

F• Faurecia SA• Federa on des Caisses

Desjardins• Fellowes• Fisher-Price• FMC Technologies• Fonterra• Ford Motor Company• Fraser and Neave• Fujitsu

• Fulfi lled Execu ve

G• Gas Natural SDG• GDF Suez• Genencor• General Electric• Genworth Financial• Google• Grupo Bimbo• Grupo Domos

H• Harley-Davidson• Harman Interna onal Industries• HBOS• Heinz• Hercules• Hewle -Packard• HGST Singapore• Honda Motor• HSBC

I• Industrial and Commercial Bank

of China• Infi neon Technologies• Infotech• Intel• INTL FCStone• Intuit• Ipsen

J• Janssen-Cilag• Japan Oil Development Co.• John Deere• Johnson Controls

K• Kimberly-Clark• Kohler Company• Kuwait Petroleum

L• Levi Strauss• Lockheed Mar n• Lone Star Aerospace• Loyola Press• LSI Logic• Lukoil

M• Maersk Group• Magna• Marathon Oil Company• Masco • McLane Company • Merck & Co.• MetLife• Millipore

N• Nanjing Medicine Industry• Na onal Australia Bank• Na onal City• Natuzzi• Newgen So ware Technologies• Newmont Mining • News Corpora on• Nike• Nissan• Ni a Casings • Nokia• Nordson • Norsk Hydro• Northwestern Mutual• Nucor Corpora on

O• Occidental Petroleum• OI Europe Sarl• Oldcastle• OMRON

P• Ontario Service Safety Alliance• PetroChina

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OPEN STANDARDS RESEARCHINNOVATION (Alphabe cal) As of 07.01.2013

• Pfi zer• Pirelli Deutschland• Port of Amsterdam• Praxair• Promotora de Informaciones• PSA Peugeot Citroën

Q• Q-Plan North Greece• Qwest Communica ons

R• Recorda • Ricoh• Riverdale Mills• Russell Investments

S• Sandia Na onal Labs• Sanford• Sanofi • Sasol• Scho • Schwarz Pharma• Sco abank• Sempra Energy• Shinko Kobe Power• Soler and Palau• Sony• Southern Company• Stanley Black & Decker• State Bank of India• State Street• Strategic Knowledge Solu ons• Summit Electric Supply• Suncor Energy• Swedbank• Swissnex Boston

T• Technicolor SA• Tej Media Networks• Telefónica• Telenor ASA

• Tennis Australia• Textron• The Boeing Company• The Fi h Third Bank• The Vanguard Group• The Walt Disney Company• Timberland Company• Time Warner• Toho Co.• Tokai Rubber• Tokyo Broadcas ng System• Totem Ocean Trailer Express• Travelex Holdings• TRW Automo ve• Tyco Electronics• Tyco Safety Product

U• Unilever• US Army• US Department of State• US Gypsum• US Navy• US Synthe c Corpora on• USAA

V• Vallourec• Vancity Credit Union• Verizon• Vivendi• VTech

W• Washington Mutual• Wells Fargo• Wes nghouse Electric Company• Whirlpool• Wintershall•

X• Xcel Energy

Y• Yara Interna onal