Table of Contents - APQC...Table of Contents OPEN STANDARDS RESEARCH ALPHABETICAL BY RESEARCH AREA As of 07.01.2012 Research Area (Alphabe cal) Page Number FINANCIAL MANAGEMENT 2 HUMAN

READY TO BENCHMARK YOUR PROCESSES?For more informa on, please contact the Open Standards Research team. Phone: 800-776-9676 or +1-713-681-4020 • e-mail: [email protected]© 2012 APQC. All rights reserved

Table of Contents

OPEN STANDARDS RESEARCH ALPHABETICAL BY RESEARCH AREA

As of 07.01.2012

Research Area (Alphabe cal) Page Number

FINANCIAL MANAGEMENT 2

HUMAN CAPITAL MANAGEMENT 8

SUPPLY CHAIN MANAGEMENT 12

PRODUCT DEVELOPMENT 16

INFORMATION TECHNOLOGY 18

INNOVATION 20

READY TO BENCHMARK YOUR PROCESSES?For more informa on, please contact the Open Standards Research team. Phone: 800-776-9676 or +1-713-681-4020 • e-mail: [email protected]© 2012 APQC. All rights reserved Page 2

OPEN STANDARDS RESEARCHFINANCIAL MANAGEMENT (Alphabe cal) As of 07.01.2012

• 3M• 3S Solvay

A• A’Gaci• AARP• Abbo Laboratories• Access Insurance Holdings• Accord Holdings• Accuity• ACE • Acer• Acme Industries• ADP• Advance Food Company• Advance Publica ons• Advanced Coa ng Technologies• Adven st Health System• Aegon• Aera Energy• Aetna• African Development Bank• Agricultural Bank of China• Agro-on• Air Canada• Air France - KLM• Air Liquide• Airbus• Alcoa• Alcon• Alfa• Alitalia• ALK Abello• Alkermes• Aller Media• Allergan• Alliance Data Systems

Enterprise• Alliant Techsystems• Allianz• Allstate Insurance Company• Alterna ve Networks• Alyeska Pipeline Service

Company• AMC Entertainment

• América Móvil• American Agricultural Insurance

Company• American Cancer Society• American Express• American Water• AmInvestment Bank• Ampol Food Processing• AMR• Andrew Corpora on• Anritsu• Apex Equity Holdings• Apple• Arcadia Housing• Ardent Health Services• Arla Foods• Asahi Shimbun Company• ASC Holding• Asian Development Bank• Assicurazioni Generali• Assurant• Assured Guaranty• AstenJohnson• Asyst Technologies• AT&T• ATC Logis cs & Electronics• Atlas Copco• Atmel Corpora on• Audi• AusCheck• Auto Electric Service• Automa onDirect.com• AutoNa on• Avago Technologies• Aviva• Avnet• Avocent• Avon Products• AXA

B• Bacon’s Informa on• Balayan Dis llery• Balfour Beaty Workplace• Ball Hor cultural Company

• Banco Bradesco• Banco de la Nación Argen na• Banco do Brasil• Banco Español de Crédito • Banco Santander• Bancolombia• BancorpSouth• Bank of America• Bank of China • Bap st Health System• Barclays Bank• Barnes Group• BasLee Engineering Solu ons• Baxter• Bayer• Baylor College of Medicine• BB&T• BE Aerospace• BearingPoint• Becton Dickinson• Behringer Group• Belgacom• Bell Aliant• Bemis• Berkshire Hathaway• Bertelsmann• Best Buy• Bharat• Bhar Airtel• BHP Billiton• Biogen Idec• Birmingham City Council• BJ’s Wholesale Club• Blevins• Blue Cross Blue Shield• BMW• BNP Paribas• BNSF Railway• Boehringer Ingelheim• Bolthouse Farms• Bonnier• Booz Allen Hamilton• Bosch• Boston Scien fi c• Botsford Hospital

• Boy Scouts of America• Bozzuto’s• BP• Brand Energy & Infrastructures

Services• Brasil Foods• Braskem• Brembo• Brighton Collec bles• Brightpoint• Bristol-Myers Squibb Company• Bri sh Airways• Bri sh Columbia Securi es

Commission• Bronson Healthcare Group• Broward County Florida• BT Forkli France• Buckman Laboratories• Bunnings Group

C• Caifor• California Bank & Trust• California Casualty

Management• Campbell Soup• Canon• Capital City Bank Group• Capital Exper se• Capital One• Capital Power• Cardinal Health• Cargill• Caribbean Development Bank• Carleton University• Carlisle Companies• Carlson Companies• Carrefour• Carso Global Telecom• Castle Peak Holdings• Catalent Pharma Solu ons• Caterpillar• Cathay Financial Holding• Cbeyond• Celadon Group



• Cellco Partnership• Cendant • Central Meat and Foods• Central States Manufacturing• Channell Commercial• Charming Shoppes• Chevron• Chicago Federal Home Loan

Bank• Chicago Rivet• China Avia on Oil Singapore

Corpora on• China Construc on Bank• China FAW Group• China Life Insurance• China Mobile Communica ons• China Pacifi c Insurance• China Petroleum & Chemical • China Telecom• Chiron • Chrysler• Cisco Systems• Citgo Petroleum• Ci bank• Ci group• Ci zens Gas• City of Dallas• Clariant• Close To My Heart• CNP Assurances• Coats Thread • Cobham• CocaCola Hellenic Bo ling• Colgate Palmolive• Columbia Sportswear• Comcast• Comercial Metals Corpora on• Comerica• Commerce Bancshares• Commercial Federal• Compal Electronics• Companhia Brasileira de

Distribuição• Computacenter• ConocoPhillips

• Conseco Services• Constella on Energy Group• Construc on Accessories• Con nental Airlines• Con nentale

Krankenversicherung• Cooper Industries• Cooper-Standard Automo ve• Corporate Renaissance Group• Cosan Combus veis e

Lubrifi cantes• Costco• Country Financial• Covance• Covidien• Cox Communica ons• CPFL Energia• CPR Gomu Industrial• CPS Energy• CQC• Credit Suisse• Cresa Partners• Crossroads Wireless• Crown Holdings• Cubist Pharmaceu cals• Culligan Water• CVS Caremark• Cymao Holdings

D• Daihatsu Motor• Dai-ichi Mutual Life Insurance

Company• Daimler• Dainippon Sumimoto Pharma• Daisin Product• Danaher• Dashang Group• Dassault Avia on• DaVita• DeBeers• Dechra Pharmaceu cals• Defense Logis cs Agency • Defra• Dell

• Delphi• Delta Air Lines• Delta Dental of Illinois• DENSO Corpora on• Denway Motors• Designtex• Detector Electronics• Deutsche Lu hansa• Deutsche Telekom• DFAS• DGP Hinoday Industries• Diamond Hill Plywood• Diners Club of North America• Direc on des Construc ons

Navales Services• DIRECTV• Dish Network• Doi Kam Products• Dole Food Company• Dominion Resources• Domtar• Dongbu Insurance Company• Double Star Industry• Dow Chemical• Dow Pharmaceu cal Sciences• Dr. Reddy’s Laboratories• Drasuvious• DTE Energy• Duke Energy• Dwell Furniture

E• E. I. du Pont de Nemours and

Company• E. Ri er & Company• E.ON• Eagle Transport • Eastman Kodak• easyJet• Eaton• Eaton Vance• Eidsiva Marked• El Paso Corpora on• Electric Insurance Company• Electricité de France

• Electrolux• Elektrobit• Eli Lilly and Company• Embarq• Emerson• Emirates• Emmis Communica ons• Employees Provident Fund• Empresa Distribuidora y

Comercializadora Norte• Encore Wire • Enel• Enersis• ENG• ENMAX • EPCOR U li es• Epiderma• ERGO• Estee Lauder• Evonik Industries• Exelon• ExpressJet Airlines• Extend Accoun ng• ExxonMobil

F• Fang Brother• Fast Retailing• FDIC• Federal Avia on Administra on• Ferrovie Nord• Fiat• FirstEnergy• Fiserv• Flextronics Interna onal• Florida Department of Revenue• Fluid Management• FMC Technologies• Foamex Interna onal• Ford Motor Company• Foremost Farms USA

Coopera ve• For s Banque• Foster Farms• Foxconn Technology



• France Telecom• Frandeli Group• Fresh Meat Processing• Fuji• Furnist Industry Company• Fymaster

G• G&J Greenall• Galaxy Entertainment Group• Galaxy Surfactants• Gambles Ontario Produce• Gambro Asia Pacifi c• Gamesa• Gap• Garlock Sealing Technologies• Gauteng Shared Services Centre• GDF Suez• General Dynamics• General Electric• General Motors• Gen ng• Georg Fischer• George Weston• Georgia Pacifi c• Gilbane Building• Gilead Sciences• Giorgio Kauten Group• Given Imaging• GlaxoSmithKline• Globex U lidades• Gobierno del Estado de Sinaloa• Gobierno Federal de Los

Estados Unidos Mexicanos• Goldman Sachs• Goodyear Tire & Rubber• Google• Gordon Food Service,

Marketplace Division• Granada Interna onal• Grandis• Grant Thornton• Graybar• Griswold Controls• Group Health Coopera ve

• Groupe Auchan• Groupe Danone• Grupo Starmedica• GSI Commerce• Guangdong Midea Electric

Applicances• Gucci Group

H• Hafslund• Hainan Airlines• Halliburton Company• Hallmark - Crown Financial

Service• Harley-Davidson• Havertys Furniture Company• Hayakava Eastern Rubber

Company• HCA• HD Supply• Healol Pharmaceu cals• HealthCare Partners• Helicopter Support• Hewle -Packard• Hilton• Hitachi• Holly Corpora on• Home Depot• Home Services of America• Honda Motor• Host Hotels & Resorts• Houghton Miffl in Harcourt• HSBC• HT Media• Huaneng Power Interna onal• Huawei Technologies• Hutchinson Whampoa• Hutchison• Hydro Aluminium• Hyper Panda• Hyundai Motor Company

I• IAG NZ• Iceland America Energy

• ICICI Bank• Idaho Power• IHI Corpora on• IHOP• IKEA• Ilim Group• Illinois CancerCare• Illinois River Energy• Indala• Index Holdings• Indian Oil Corpora on• Industrial and Commercial Bank

of China• Inexia• Infi neon Technologies• ING• Ingersoll Rand• INSPIRIS• Intact Financial Corpora on• Intel• InterCon nental Hotels Group• Interma c• Interna onal Truck and Engine• Intralox• Invensys• IPL• Irish Life Corporate Business• ISIS• IT Foods Industry• Itaú Unibanco• Itochu Corpora on• ITT Industries• iZone Group

J• Japan Airlines• Jarden • JAT So ware• JCPenney• JEOL• Jeppesen• Jo-Ann Stores• John Deere• Johnson & Johnson• Johnson Controls

• Johnson Outdoors• Johnstone Supply• JP Morgan Chase• JPJ - Road Transport

Department• Juno Ligh ng

K• K.T. Thai Local Products• Kansas City Southern Railroad• Kawasaki• KB Financial Group• Kennametal Distribu on• Kesko• KFC and Pizza Hut• Kia Motors• Korea Electric Power• Korean Airlines• Kra Foods• Krajowa Spolka Cukrowa• KT Corpora on• KT&G• Kuala Lumpur Kepong• Kubota Tractor Corpora on• Kuwait Petroleum

L• L.B. Foster Company• L.L.Bean• L3 Communica ons• Laclede Gas Company• Lanxess • Las Vegas Sands• Lavazza• Leaseplan• Lee County Port Authority• Legge & Pla • Lenvo Group• Lerner Universal • LG Electronics• Liberty Capital Group• LifeWay Chris an Resources• Ligge Vector Brands • Light Serviços de Eletricidade• Limited Brands



• Lincoln Electric• Li le Lady Foods• Lloyds Banking Group• Lockheed Mar n• Logica Nederland • Logitech• Lo e Shopping• Lowe’s• Lubrizol • Luxo ca• Lyse

M• Macro Plas cs• Madison-Kipp • Maine Medical Center• Mainline Supply Company• Malayan Banking• Malaysia Petronas• Marathon Oil Company• MarkWest Hydrocarbon• Marrio • Marsh Supermarkets• Marshall & Ilsley Bank• Massachuse s Mutual Life

Insurance Company• Maxis Communica ons• Maybank Singapore• McDonald’s• McKesson Corpora on• McLane Company • Medica• Medtronic• Memorial Health Systems• Menard• Merck & Co.• Metagenics• MetLife• Metor• METRO• MIAG• Mid-Con nent Instruments• Midland Center for the Arts• Migros Vaud• Millennium & Copthorne Hotels

• MiniCo• Ministerio de Hacienda y

Credito• Mirant• MIRAPRO• Mirza Interna onal• MIT• Mitsubishi• Mitsui & Co.• Mizuho Financial Group• Mobility Works• Mobily• Moen• Monitor• Mueller• Mul Care Health System• Murphy Oil• Mutual of Omaha

N• N. B. Handy Company• Nagase & Co• NANA Development

Corpora on• Nanyang Fabric• Na onal City• Na onal Grid• Na onal Semiconductor

Corpora on• Na onwide Mutual insurance

Company• Na xis• NAV Canada• NB Power Holding• NEC• NEISD• Nelnet• Neoris• NES Rentals• Network Appliance• New York Power Authority• Newark YMCA• Newell Rubbermaid• Newmont Mining • News Corpora on

• NH Hoteles• Nippon• NiSource• Nissan• NMK Management Services• NMS Communica ons• Noble Group• Nokia• Nordstrom• Northeast U li es• Northern Industrial Sales• Novar s• Novellus• Novo Nordisk• NPR• NRG Energy• NTE Holding• NTT DoCoMo• Nutriscience Technology

O• Offi ce of the Comptroller of the

Currency• Ohio Gra ngs• OK Tires• Olam Interna onal• OMV Ak engesellscha • ON Semiconductor• Oneida

• Ontario Management Board Secretariat

• Ontario Shared Services• Oracle• Orbotech• Orthovita• OSRAM GmbH

P• P.F. Chang’s China Bistro• P.M.I. Comercio Internacional• P.P. Parawood• P.T. Telekomunikasi• Pacifi c Gas and Electric

Company

• Pacifi cs Seafood Group• Palermo Villa • Pampa Energía• Pan Sarawak Company• Panasonic• PaperlinX• Paranaense de Energia• Paraworld Furniture• PartyLite• Pemex• Pepsico• Perdue Farms• Pertamina• Petrobras• Petro-Canada • PetroChina• Petróleo Brasileiro• Petróleos de Venezuela• Petróleos Mexicanos• Petroliam Nasional• Petronas Dagangan• Peugeot Citroën• Pfi zer• Pharmavite• Philips• Physicians Plus Insurance • Ping An Insurance Company• Pioneer Electronics• Pitney Bowes• Plains Explora on & Produc on• Plymouth Tube Company• Podium Holding Group• Porter Hills Re rement

Communi es & Services• Portugal Telecom• Potash • PowerStream• Prac ca Company• Precise Technology• Preferred Professional

Insurance Company• Premier• President Chain Store• PRIM• Principal Financial Group



• Proctor & Gamble• Productos Medix• Proeza• Proton Holdings• Province of Ontario, Canada• PRTM Management

Consultants• Pruden al• PT Astra Interna onal

Q• Quanta Computer• Queiroz Galvao Oleo e Gas

R• Rabobank• Radio Shack• Raja Uchino• Rane Engine Valves• Rayonier SE Wood Products• Raytheon• RCS Media Group• Reassurance• Redliance Industries• Reebok• Reed Elsevier• Reliant Energy• Research In Mo on• Rezidor Hotel• Richard Childress Racing• Rimfi re Minerals• Ring Companies• Robbins Manufacturing• Robert Bosch• Roche• Rockwell Automa on• Rohm & Haas• Royal Bank of Canada• Royal Dutch Shell• RPS Technologies• RWE Ak engesellscha • Ryder Truck Rental

S• S. K. Polymer

• Safcor Freight • SAIC• Sakata Inx India• Salesforce.com• Samsung• Sanofi Avensis• Santa Catalina Island Company• Saralee• Sarasota County Government• SAS• Saskatchewan Government• SaskPower• SaskTel• Satellite Logis cs Group• Saudi Arabian Oil• SCA Tissue• Schlumberger• Schneider Electric• Sco sh and Southern Energy• Sears• Seiko Instruments• Selco Custom Time Corpora on• Sempra Energy• Senco Products• ServiceMaster• Seven & I Holdings• Shanghai Pharmaceu cal• Shaya Magazacilik• Sheffi eld City Council• SHOPKO• Siam Rubber• Siam Tin Food Product• SIG Combibloc Russia/CIS• Sigma Tau Pharmaceu cals• Signature• Sime Darby• Singapore Airlines • Singapore Petroleum Company• Singapore Technologies

Engineering• Singapore Telecommunica ons• Sirona Dental Systems• SK Energy• Skanska USA Building• Smiths Group

• Smithsonian Enterprises• Sobeys• SOLAE• Solo Cup• Solvay• Sony• South East Wood Company• Southern Company• Southwest Airlines• Speedway SuperAmerica• Spotless• Sprint Nextel• SRAM • Ssangyong Motor Company• Stadt Zurich• Starwood Hotels & Resorts• State Bank of India• State Farm Insurance• State of Oregon• Statoil• Steel & Pipe Supply Company• STERIS • Sterling Commerce• STMicroelectronics• Sumimoto Mitsui Financial

Group• Sun Interna onal• Sun Microsystems• Suncor Energy• Sun-Rype Products• SunTrust Banks• SunWater• Superb• Sutherland Global• Suzuki Motor• Svensk Exportkredit• Swavelle/Mill Creek Fabrics• Swedbank• Swiss Reinsurance Company• Sykehuspartner• Systra Groupe

T• T Systems• T Thai Snack Food Company

• Taiwan Power Company• Takeda Pharmaceu cal• Talecris Biotherapeu cs• Tampa General Hospital• TAQA: Abu Dhabi Na onal

Energy Company• Target• Task• Technicall University• Tele Norte Leste Par cipações• Telecom Argen na• Telecom Italia• Telecom Malaysia• Telefónica• Telemar Norte Leste• Telenor Key Partner• Telsource Corpora on• Telstra• Tenaga Nasional• Tenaska• Tennessee Valley Authority• Teradyne• Tesco• Tetra Technologies• Teva Neuroscience• Texas Air Composites• Texas Instruments• Texon• Thai Asia Polymer• Thai Union Frozen Products• Thales• The AES Corpora on• The Berquist Company• The Boeing Company• The Cato Corpora on• The Fuji Fire and Marine

Insurance• The Hearst Corpora on• The Joint Commission• The Mack Group• The Mosaic Company• The Peace Canning Company• The Port Authority of New York

and New Jersey• The Regence Group



• The Royal Bank Of Scotland• The Schwan Food Company• The Seiyu• The Siam Commercial Bank• The Vanguard Group• The World Bank Group• Thepkincho Company• Therapeu c Goods

Administra on• Thomas Steel Strip • Thomson Reuters• Thong Thai Tex le• Time Warner• Timex• Tipco Food Company• T-Mobile• TNT Express• TNT Post• Toho Gas• Tokio Marine Management• Tokyo Electric Power Company• Tokyo Gas• Tommy Hilfi ger Group• TomTom• Toray Industries• Toshiba• Toyota• Toys R Us• TPV Technology • TransCanada• TransGlobe REIT• True Temper Sports• TTI• TV2• tw telecom• TWTC• Tyco Electronics• Tyson Foods• U. T. M. D. Anderson Cancer

Center• U.S. Bancorp• UAP• UIS Airways Group• Ultrapar Par cipações• UMW

• Unifi ed Brands• Union Garment Company• Union Pa anakij• United Con nental Holdings• United Fabric• United Health Group• United States Air Force• United Tex le Mills Company• Universal American• Universal Orlando Resort• University of Cambridge• University of Maryland Medical

System• University of Oxford• University of Queensland• University of Wollongong• UNY• UpMyStreet.com• US Axle• US Department of Agriculture• US Department of State• US Department of the Air Force

• US Department of Transporta on

• USAA• USI• USPTO• UT-Ba elle

V• Vale• Valero Energy• Varian’s• Va enfall Europe• Vectren• Verizon• Vertex Apparel• VERTIS• Viacom• ViaSat• Victoria University• Virgin Mobile• VISTEON• Viterra

• Vitol• Vivendi• Vodafone• Volkswagen• Volvo

W• W.L. Gore & Associates• Wagner Equipment• WAJAX• Wal-Mart• Warner Bros. Entertainment• Wausaw Paper• Webster Financial Corpora on• WellPoint• Wells Fargo• West Pharmaceu cal Services

Cornwall• West Virginia Employers Mutual• Westar Energy• Western & Southern Financial

Group• Weyerhaeuser• Whirlpool• William Blair & Company• Williams Cos.• Wilmar Interna onal• Wilson Learning• Wipro• Wise Foods• WNA American Plas c

Industries• Woolworths Transac on

Processing Centre• World Health Organiza on• World Wrestling Entertainment• Worthington Industries

X• XanGo• Xerox

Y• Yaksawa Electric• Yamada Denki

• Yamaha• Yell Group• YTL Corpora on

Z• ZARS Pharma• Zurich Financial Services

OPEN STANDARDS RESEARCHHUMAN CAPITAL MANAGEMENT (Alphabe cal) As of 07.01.2012


• 3M

A• AARP• Abbo Laboratories• Access Insurance Holdings• Accutek Packaging Equipment• Acme Industries• ADP• Adrenalin eSystems• Advance Food Company• Adven st Health System• Agro-on• Alaska Air Group• Alcoa• Alliance Bancorp• Allianz• Allstate Insurance Company• American Eagle Federal Credit

Union• American Food Service• American Heart Associa on• American Home Mortgage• American Medical Systems• American Na onal Insurance• Ampol Food Processing• Anritsu• AORN• APAC• APL• Applied Digital Imaging• Argen ne Federal Police• Armada HR Solu ons I• Astor Chocolate• Astron Solu ons• AT&T• Aus n Radiological Associa on• Aus n Regional Clinic• Australian Broadcas ng

Corpora on• Auto Electric Service• Avaya• AVIChina

B• BAE Systems• Baker Hughes• Banco Bradesco• Banco de Chile• Banco de la Nación Argen na• Banco Santander• Bancolombia• Bangkok Bank• Bank of America• Bank of Brazil• Bank of Italy• BankAtlan c• BASF YPC• Basic Chemical Solu ons• Baxa • Bayfront Medical Center• Baylor College of Medicine• BC HRMA• Bellacor• Berjaya Corpora on• BioProducts• Biwater• Black & Veatch• BloodCenter of WI• BMC So ware• Bond Interna onal So ware• Bonneville Power

Administra on• Booz Allen Hamilton• Botswana Post • BP• Brasil Foods• Briant Associates• Brisbane City Council• Burlington Coat factory• Busch’s

C• Cable Europe• Calumet Specialty Products

Partners• Canon• CareerBuilder.com

• Carey Olsen• Carhar • Carrefour• Caterpillar• Catholic Health Ini a ves• Cellco Partnership• Cencosud• Central Meat and Foods• CF Industries Holdings• Charter Communica ons• Chevron• China Petroleum & Chemical • Chinatrust Bank• Citgo Petroleum• Ci bank• Ci group• City of Nashua• Clarian Health• Close To My Heart• CocaCola Hellenic Bo ling• Community First Credit Union• ConocoPhillips• Conseco Services• Conserva on Services Group• Consolidated Edison• Consorcio• Constella on Energy Group• Construc on Accessories• Con nental Airlines• Coop Norge• Cooper Industries• Cooper-Standard Automo ve• COPEL• Corning• Corporate Network Services• Corpora on for a Skilled

Workforce• COSCO• County of Santa Barbara• Covance• CPFL Energia• CPR Gomu Industrial• CPS Energy• Crea ve Group

D• Daimler• Dairy Queen• Daisin Product• DaVita• DBS Bank• Defense Logis cs Agency • Defra• Delek• Design Communica ons• Deutsche Post• Dexter Research Center• Diesel• Digimarc• Digitas• DirectEmployers Associa on• Doi Kam Products• Dole Food Company• Domes c and General, Learning

& Development• Double Star Industry• Dow Corning• Drax• Dwell Furniture• Dynalab

E• E.ON• Eagle Valley Bank• Eaton• Ecopetrol• Educa onal Tes ng Service• Elektrobit• Eletrobrás• Eletropaulo Metropolitana

Eletricidade de São Paulo• Eleva ons Credit Union• Embarq• Employee Benefi t Services

Group• Empresa Nacional de

Electricidad• Enel• Energes Engineering Resource



• Enersis• Erie Insurance Group• Europa Group

F• F.C. Intertrade• Fang Brother• FASTWeb• Federal Bureau of Inves ga ons• Federal Reserve Bank of Boston• Federal Reserve Bank of New

York• Federal Reserve Bank of

Richmond• FIA• Fiat• Fidelity Na onal Financial• Finmeccanica• First Entertainment Credit

Union• First Potomac Realty Trust• FirstEnergy• FlashPoint• Florida Department of Revenue• Food Blessing• FORCE America• Ford Motor Company• Formac• Fresh Meat Processing• Fujairah Women’s College• Furnist Industry Company• Future Focus

G• Gamesa• Gamma Tex le Manufacturing

Company• GDF Suez• Gehan Homes• George Weston• Giant Eagle• Globex U lidades• Godrej Industries• Graceland University• Graham Engineering

• Grandis• Granite Proper es• Guangshen Railway• Guitar Center

H• Haagen-Dazs• Halliburton Company• Hancock Holding Company• Hanesbrands• Hayakava Eastern Rubber

Company• HCA• Health Evolu ons• HealthCare Partners• Hellenic Aerospace Industry• Hess Corpora on• Hewle -Packard• Highways Agency• Hindustan Aeronau cs• HM Prison Service• Hong Leong Asia• Horne Interna onal• HSBC• Huawei Technologies• Hubbard Broadcas ng• Hun ngdon Life Sciences• Hutchison

I• IBERDROLA• Iberia Bank• Ilim Group• Infi neon Technologies• Infi nity Insurance Company• Infotech• InnerWireless• Intel• Internal Revenue Service• Interna onal Center of

Photography• Intertek Tes ng Services• Invensys• Israel Chemicals • IT Foods Industry

• Itaú Unibanco• ITT Industries

J• Jackson Hewi • Jardine Cycle & Carriage• JJ Taylor Distribu ng of MN• JMZ Architects and Planners• John Deere• Johnson Electric Group• Johnstone Supply• Journal Sen nel• JP Morgan Chase• JPJ - Road Transport

Department• Juff air Pharmacy

K• K.T. Thai Local Products• Kanawha County Public Library• Keddeg Company• Ki tas Valley Community

Hospital• Klein’s All Sports• KPA• Kuala Lumpur Kepong

L• L.L.Bean• Landrum Companies• Lanxess • Legge & Pla • Le erkenny Ins tute of

Technology• Level 3 Communica ons• Liberty Mutual• Licking Memorial Health System• LifeWay Chris an Resources• Light Serviços de Eletricidade• Lincoln Electric• Lincoln Financial Group• LinkAmerica• Link-Belt Construc on

Equipment• Lone Star Aerospace

• Louisville Water Company

M• Maersk Group• Magellan Midstream• Malayan Banking• Manpower• Marathon Oil Company• MarkOne Financial• Maui Pineapple Company• Mecklenburg County• Medical Mutual• Metal One America• Methodus• MetLife• MHS• Mid-City Supply• Missouri Department of

Transporta on• Mobily• Molson Coors• MRI Execu ve Solu ons• Mul cultural Women’s Council• Mutual Federal Savings Bank

N• Nanyang Fabric• NASA Johnson Space Center• Na onal Grid• Na onal Health Service• Na onal Semiconductor

Corpora on• Na onJob• Na onwide Auc on Systems• Na xis• Natura Cosmé cos• NC Wildlife Resources

Commission• NCR• NEC• Net-Temps• Nexus Resort Karambunai• Nigeria LNG• NMK Management Services• NOAA



• Nokia• Northern Lighthouse Board• NorthgateArinso• NOVA Chemicals• NSL Analy cal Services

O• Occidental Petroleum• Octane• ODOT, District 12• Offi ce of Hawaiian Aff airs• OptTek Systems• O er Tail

P• P.P. Parawood• P.T. Telekomunikasi• Pampa Energía• Panama Canal Authority• Panasonic• Paraworld Furniture• Paulista de Força e Luz• Pennsylvania FAIR Plan• Perdue Farms• Pertamina• Peterson, Johnson & Murray• Petroliam Nasional• PFG -Middendorf• PG&E• Phoenix Children’s Hospital• Pillars• Pinchevsky & Co• Pinnacol Assurance• Pioneer Electronics• Podium Holding Group• Power South• Prac ca Company• Profi t Strategies• Proton Holdings• Pruden al• Pueblo of Tesuque

R• Rabobank• Raja Uchino

• Randon• Recycled Paper Gree ngs• RED Development• Regions Bank• Resource America• Retail Operators• Rithwik Projects• Roche• Royal Bank of Canada• Royal Thai Police• RPS Technologies• RTM & Associates

S• S. K. Polymer• Saab• Safetec of America• San Antonio Housing Authority• Sanofi Avensis• SaskPower• Sasol• SCANFuture Consul ng• Sea le Jobs Ini a ve• Severn Trent• Shanghai Media Group• Shell• Siam Rubber• Siam Tin Food Product• SIDDC• Sierra Nevada Brewing Co• Sigdo Koppers• Signal Iduna Poland• Singapore Armed Forces• Singapore Telecommunica ons• Smart Financial Credit Union• Snapware • Sofi x • Solvay• Solvere• Sony• South East Wood Company• Southern Natural Gas Company• Specsavers Op cal Group• Spherion• SSI Technologies

• Starwood Hotels & Resorts• State Farm Insurance• Sun Life Family Health Center• Sun Microsystems• SunWater• Superior Court of Orange

County• Swisscom• SYSCO

T• T Thai Snack Food Company• TalentLine Execu ve Search and

Recruitment• Tanjong• Task• TCS Corporate Services• Tele Norte Leste Par cipações• Telecom Argen na• Telstra• TELUS• Tenaga Nasional• Tenix LADS • Tesco• Teva Neuroscience• Texas Mutual Insurance

Company• Textron• TH Proper es Sdn Bhd• Thai Asia Polymer• Thai Union Frozen Products• The AES Corpora on• The Bama Companies• The Boeing Company• The Children’s Hospital of

Philadelphia• The Ins tute For Transfusion

Medicine• The Mosaic Company• The Peace Canning Company• The Redwoods Group• The Winnipeg Art Gallery• Thomas Steel Strip • Thong Thai Tex le• Times Publishing

• Tipco Food Company• Tommy Hilfi ger Group• Toshiba• TOTAL • Total Quality Logis cs• Transunion• Trayer Products• Trovix• Trump Entertainment Resorts• TRW

U• UAP• UMW• Union Garment Company• Union Pa anakij• Unisys• United Fabric• United Overseas Bank• United States Air Force• United Tex le Mills Company• Univar• University of Cambridge• University of Oxford• University of Texas, Aus n• University of Wollongong• US Army• US Department of

Transporta on• US Department of Veterans

Aff airs• USA Credit Union

V• Vale• Va enfall Europe• Vectren• Verizon• VietNam Post and

Telecommunica ons Group• Visa• Vision Fitness• Viterra• Vivo Par cipações• VSP



• Vurv Technology

W• Wal-Mart• Watson Wya • Wells Fargo• WESCO Distribu on• WestEd• Western Container Corpora on• Weyerhaeuser• WG Benefi ts• WGI Westman Group• White and Case• Whitney Informa on Network• William Arthur• Williams Cos.• Wilsons Leather• Wisconsin Exposi on Center• WorkPlace Media• Wright State Physicians

X• XanGo• Xerox

Y• Yang Ming Marine• YTL Corpora on

Z• ZARS Pharma• Ziff Energy Group


OPEN STANDARDS RESEARCHSUPPLY CHAIN MANAGEMENT (Alphabe cal) As of 07.01.2012

• 3M

A• AARP• ABB• Abercrombie & Fitch• Accenture• Acme Industries• Adaptec• Adobe Systems• ADVA Op cal Networking• Advanced Business Graphics• AEON• Afrisam Cement• Agilent Technologies• Agricola Fornace• Agro-on• Air Liquide• Air Products and Chemicals• Alarm Automa ka• Alcatel-Lucent• Alcon• Alkermes• Alliance Data Systems

Enterprise• Alliant Energy• ALOM Technologies• Alpargatas• America Online• American Crystal Sugar• American Hotel Register Co• American Medical Systems• American Trading Company• American Water• AMG Engineering• Ampol Food Processing• Amsted Industries• Andrew Corpora on• Anheuser-Busch• Aotearoa Fisheries• Apollo Group• Apparel Group• Apple• Applica Consummer Products• Applied Materials

• Arcadia Group• Argon• Arrow Electronics• Asahi Breweries• Ashland• ATC Logis cs & Electronics• Auto Electric Service• Autobahnen• AutoZone• Avaya• Avecia Biotechnology• Aviko Rixona• Avnet

B• BAE Systems• Baker Hughes• Ballance Agri-Nutrients• Bank of America• Barnes Group• Bausch and Lomb• Bayer• Baylor College of Medicine• BBT Thermotechnik GmbH• BC Ferries• Beck/Arnley Worldparts• Becton Dickinson• Bel Brands• Belimo Customiza on• Bellwether Services• Benchmark Electronics• Benchmark Logis cs• Benesse• Bernick’s• BestTransport• Bezeq• BG Group• Bharat• BHP Billiton• BICO• Bio Mediacal Research• BioProducts• Bissell Homecare• Blount Interna onal• Boehringer Ingelheim

• Booz Allen Hamilton• Boston Scien fi c• BP• Brisa Bridgestone Sabanci• Broder Bros• Bush Brothers

C• C&S Wholesale Grocers• Cadbury• Cannon Industries• Canon• Capital Power• Cargill• Carlisle Companies• Carnegie Museums of

Pi sburgh• Carrefour• Carval de Colombia• Castle Peak Holdings• Caterpillar• CEMEX• Center for Disease Control• CenterPoint Energy• Central Meat and Foods• Centric Group• Cessna Aircra Company• Champion Compressors• Charles Schwab & Company• Chart Ferox• Chart Industries• Charter Communica ons• Charter Steel• Chevron Phillips• China Petroleum & Chemical • China Tobacco Hunan Industrial • Chrysler• CIBA Vision• CIC• Cisco Systems• Cleanair Group• Cliff star• CM Lake Zurich• CM Packaging Group• CM PDI

• CM Stone Plas cs• CNH America• CocaCola• Columbia Sportswear• Comercial Metals Corpora on• ConocoPhillips• Construc on Accessories• Con nental Airlines• Con nental Automo ve• Cooper Industries• Cooper-Standard Automo ve• Corning• Corpora on of the City of

Toronto• Cox Communica ons• CPR Gomu Industrial• CTS Singapore• CVS Caremark

D• Daihatsu Motor• Daisin Product• Danfoss• Darigold• DCP Midstream• Defense Distribu on Depot San

Joaquin• Defense Logis cs Agency • Delitrade• Delphi• Deutsche Post• DHB• Diageo• Dialogic Corpora on• Dofasco• Doi Kam Products• Dole Food Company• Dorma GmbH• Dorman Products• Double Star Industry• Dow Chemical• DRS• Duke Energy• DuPont• Duquesne Light Company



• Dwell Furniture

E• East Japan Railway Company• Eastman Kodak• easyJet• Eaton• Ecclesias cal Insurance• Ecopetrol• Edith Cowan University• EDS• Egytech Cable• Elan Pharma• Electrolux• Elsewedy• Embraco• Embraer• Energizer• Enerpac• Entegris• Epes Transport System• ERICO• Esso Nederland• Eurofase• European Aeronau c Defence

and Space Company• Ex-Cell Home Fashions• Exelon• Expeditors• Express Scripts• Exxaro Resources• ExxonMobil

F• Fang Brother• Federal Reserve Bank of Atlanta• Federal Reserve Bank of Boston• Federal Reserve Bank of

Cleveland• Federal Reserve Bank of Kansas

City• FedEx• Fiat• Fluke• FMC Technologies

• Food Blessing• Ford Motor Company• Freescale Semiconductor• Freightliner • Fresh Meat Processing• Fron er Oil• Fuji• Furnist Industry Company

G• Garmin• GD Midea Air-Condi oning

Equipement • Genencor• General Electric• General Mills• General Motors• Georgia Power• Georgia Tech• Gerdau Acos Longos Brasil• Gille e• GlaxoSmithKline• Gloria Jeans• Goodyear Tire & Rubber• Granddisk Company• Grandis• Great Kitchens• Greater Toronto Area Airport

Authority• Groupe Danone• Guidant

H• Haemone cs • Halliburton Company• Halton• Hayakava Eastern Rubber

Company• HB Fuller• HealthCare Partners• Heineken• Hess Corpora on• Hewden Stuart• Hewle -Packard• Hi Essence Cable

• Hitachi• Holcim• Home Depot• Honda Motor• Huawei Technologies• Huber+Suhner• Hynix

I• ICI Paints• IDEXX• Ilim Group• Illumina• Imperial Tobacco Group• Infi neon Technologies• Ingersoll Rand• InnerWireless• Integra LifeSciences• Integra-Cast• Integrated Supply Network• Intel• Interna onal Specialty Products• Interna onal Truck and Engine• Inter-Tel Integrated Systems• Invensys• IPB• IPC Systems• Iran Khodro• Irvin & Johnson• IT Foods Industry• ITT Industries

J• J D Williams & Company• Janssen-Cilag• Japan Airlines• Japan Tobacco• Jarden • Jazz Technologies• JBE • JFC Holdings• John Deere• Johns Manville• Johnson & Johnson• Johnsonville Sausage

• Johnstone Supply• Jubilant Organosys• Juniper Networks

K• K.T. Thai Local Products• Kawasaki• Kerry Ingredients• Ke ering Health Network• Khimji Ramdas P&G• Kimberly-Clark• Klein’s All Sports• Kluber Lubrica on• Kra Foods• Kruegger Interna onal

L• L.B. Foster Company• L3 Communica ons• Laclede Gas Company• Lagardsre• Leatherman Tool Group• Legge & Pla • Leoni Wiring Systems• Lexmark• Libbey• Life Technologies Corpora on• LifeScan• LifeWay Chris an Resources• Lincoln Electric• Lockheed Mar n• Logis ca 3W• Logitech• LUK Automo ve Services• Luxo ca

M• M7 Aerospace• Maersk Group• Malt-O-Meal• Mannatech• Mantaline • Mar Ter Spedizioni• Marine Harvest Norway• Marketsphere Consul ng



• Marsh Supermarkets• Marsoner• Martek Biosciences• Masterfoods• Ma el• Maytag• MCI Service Parts• Medtronic• Menlo Worldwide• Merck & Co.• MET Sundry Supplies• Methanex • Methode Electronics• METRO• Metso Paper• Me ler Toledo• MGP Ingredients• Michaels Stores• Microso • MidwayUSA• Mitsubishi• Mitsui & Co.• Monsanto• Monster Cable Products• Motor Coach Industries

Interna onal• MWV PPO

N• Nanyang Fabric• Nash Finch Company• Na onal Starch• Natura Cosmé cos• Natuzzi Americas• NCI Building Systems• NCL• NCR• Neapco• Neste Oil• Newell Rubbermaid• Nextel • Nike• Nippon• NIPRO• Nissan

• NMK Management Services• Nokia• Nordson • NorthWestern Energy• Nova Sco a Supply Chain• Novar s• NovAtel • Novellus• Nu Skin Enterprises• Nufarm Americas

O• Ocean Spray• Oceaneering Interna onal• Offi ce of the Comptroller of the

Currency• OGE Energy• Olympus Medical Systems• ON Semiconductor• Ontario Lo ery and Gaming• Oracle• Orthovita• Otsuka Pharmaceu cal

P• P.P. Parawood• Packard North America• Pall Corpora on• Panasonic• Paraworld Furniture• Patriot Coal• Payma Corpora on• Pentair• Pepsico• Perdue Farms• Petrobras• Peugeot Citroën• Pfi zer• Philadelphia Gas Works• Philips• Plantronics• Podium Holding Group• Prac ca Company• Precision Dynamics• PRIM

• Progress Energy• Progress Logis cs• Przedsiebiorstwo Napraw

Infrastruktury• Puget Sound Energy

Q• QPSI-Burlington• Qualcomm• Quality Ingredients Corpora on

R• R.E. Michel Company• Racche • Radisys • Raja Uchino• Ranbaxy Laboratories• Raytheon• Recki Benckiser• RedMed• Regal Beloit• Renault• Research In Mo on• ResMed• Rinnai Corpora on• Ri er Sport• Robert Bosch• Roche• Rolls-Royce• Rotorcra Enterprises• RPS Technologies

S• S&C Electric• S. K. Polymer• S.C. Johnson & Son• Sage• SaskPower• Sasol• Schlumberger• Schneider Electric• Schreiber Foods• Sco s Miracle-Grow• Sensata

• ServiceMaster• Seven & I Holdings• Shanghai Electric• Shanghai Pharmaceu cal• Sharp• Shaw Industries• Shell• Siam Rubber• Siam Tin Food Product• SICPA• Silfex • SMART Technologies• SmartBargains• Smith’s Detec on• SOLAE• Solu a• Sonus Networks• Sony• Sounds True• South East Wood Company• Southco Manufacturing• Southern Company• Speedline Technologies• Spotless• Standard Auto Parts• Standard Motor Products• Starbucks• StorageTek• Stryker• Sumimoto• Sun Interna onal• Sun pab Company• Sutherland Global• Syncro

T• T Thai Snack Food Company• Takeda Pharmaceu cal• Task• Telsource Corpora on• Tenaris• Tennessee Valley Authority• Terminix• Terumo• Texas Instruments



• Textron• Thai Asia Polymer• Thai Spinning Company• The Boeing Company• The Mosaic Company• The Pampered Chef• The Peace Canning Company• The Pictsweet Company• The Regence Group• The Walt Disney Company• The Warren• Thepkincho Company• Therakos• Thomas Steel Strip • Thong Thai Tex le• Thrivent Financial for Lutherans• ThyssenKrupp• TIAA-CREF• Time Warner• Tingley Rubber• Tipco Food Company• Titan Industries• T-Mobile• TNT Express• Toshiba• TOTAL • Toyota• Transport Trading• Trex Company• Trimo• TSI• TTI• Tyco Safety Product• Tyson Foods

U• U. T. M. D. Anderson Cancer

Center• UK High Street Fashion• Union Garment Company• Union Pa anakij• United Fabric• United Space Alliance• United States Air Force

• United States Postal Service• United Technologies

Corpora on• United Tex le Mills Company• Universal Weather & Avia on• UPM• UPS• US Na onal Ins tute of Health• UTC Hamilton Sundstrand• UTStarcom

V• Valcon• Varian’s• Vectren• Velcro• Velsimex• Vera Bradley Designs• Verigy• Vertex Apparel• VF Corpora on• ViaSat• VIP Parts, Tires & Service• Visa• Volkswagen• Volvo• VSP

W• Wal-Mart• Warehouse Sta onery• Washington Mutual• Waters Corpora on• WC Heraeus GmbH• Weidmüller Interface• Wenger• Wes nghouse Electric Company• Weyerhaeuser• Whirlpool• Wipro• World Kitchen• World Wide Technology

X

• XanGo• Xcel Energy• Xerox

Y• YourWay Transport

Z• Zamil Steel


OPEN STANDARDS RESEARCHPRODUCT DEVELOPMENT (Alphabe cal) As of 07.01.2012

• 3M

A• Abbo Laboratories• Actaris• ADI• Advance Food Company• Advanced Micro Devices• Affi liated Foods• Agfa HealthCare• Airbus• Alimentos Polar• AMCOL Health & Beauty

Solu ons• AMKO Service• AMSEC • Anheuser-Busch• Apple• ARCOR• Arianespace• Arizona Chemical• ArvinMeritor • Aspen Technology• Assurant• AstenJohnson• Astra Zeneca• Avago Technologies

B• BAE Systems• Baker Hughes• BAT• Bayer• Becton Dickinson• Bell Aliant• Bell Helicopter• Bergan• Bison Gear & Engineering• Blitz• BlueScope Steel • BMW• Bombardier• BorgWarner• Bosch• Boston Scien fi c

• Buckman Laboratories• Bush Brothers

C• Cadbury• Cargill• Carpenter Technology • Caterpillar• Celes ca • Cessna Aircra Company• Champion Compressors• Cisco Systems• Clondalkin Group• ConocoPhillips• Cook Group• Cooper Industries• Coors Brewing Company• Covidien• Cymer

D• Daimler• Dell• Delphi• Diageo• Diagraph• Diehl S ung & Company• DreamWorks Anima on

E• Eaton• Elektrobit• Esselte • European Aeronau c Defence

and Space Company

F• FAB• Fellowes• First Data Commercial Services• Fiskars Cra • FLIR Systems• Fonterra• Ford Motor Company

• Fresenius

G• General Motors• Gulf Asian Petroleum• Gulfstream

H• Hellenic Aerospace Industry• Hewle -Packard• Hi-Tech Precision Plas c

I• Iguaçu de Café Solúvel• Indesit Company• Intel• Interma c• Irvin & Johnson

J• John Deere• Johnson & Johnson• Johnson Controls• Jotun Powder Coa ngs

K• Kautex• Kellogg Company • Kerry Ingredients• KLA Tencor• Klass Time• Kra Foods

L• Lockheed Mar n• Lone Star Aerospace• Luxo ca

M• Malaysia Petronas• Mannatech• Marinha do Brasil• Masco • Medtronic

• Mellon Financial• Mensor• Merck & Co.• Me ler Toledo• Millipore• Missouri Department of

Transporta on• Molson Coors

N• NASA Johnson Space Center• Na onal Instruments• Na onal Semiconductor

Corpora on• NCR• Newell Rubbermaid• NGC Integrated Systems• Ni a Casings • Nordson • Novar s• NovAtel • Novo Nordisk

O• Orbotech• O s Elevator Company

P• Parker Hannifi n• Pelican Products• Pemex• Philips• Posi vo Group• Praxair• Proton Holdings

Q• QMI Solu ons• QT Instruments• Quantachrome Instruments

R• Radio Shack• Ranbaxy Laboratories


OPEN STANDARDS RESEARCHPRODUCT DEVELOPMENT (Alphabe cal) As of 07.01.2012

• Restek • Ricoh• Robert Bosch• Royal Dutch Shell

S• Saipa• Sanford• Satyam-Venture Engineering

Services• Schneider Electric• Sedena• Singapore Armed Forces• Solvay• Sony• Springs Window Fashions• ST Aerospace• STMicroelectronics

T• Televisa• Texas Instruments• Textron• The Boeing Company• The Tetley Group• Thermo Fisher Scien fi c• Titan Industries• Tyco Safety Product

U• Unilever• United Space Alliance• United States Postal Service• US Army• US Navy

V• Value Plas cs• Vita-Mix • Volvo

W• Watson Pharmaceu cals• Whirlpool

• Wilmar Interna onal

X• Xerox


OPEN STANDARDS RESEARCHINFORMATION TECHNOLOGY (Alphabe cal) As of 07.01.2012

A• Abbo Laboratories• Advanced Semiconductor

Engineering• Aera Energy• Aggregate Industries UK• Air Canada• Air France - KLM• Air Liquide• Akzo Nobel• Albemarle • Alicorp• Alliant Techsystems• Allianz• Alpha Natural Resources• America Online• American Gypsum• American Interna onal Group• American Speech-Language-

Hearing Associa on• Apache North Sea• Apple• ARC Resources• Arizona Chemical• Asahi Kasei Corpora on• Ascen on Health• Astra Zeneca• AT&T• Avaya

B• B. Braun Melsungen• BAE Systems• Banco Sofi sa• Bank of America• Barclays Bank• Bayer• Baylor College of Medicine• BC Ins tute of Technology• BearingPoint• Becton Dickinson• Berkshire Hathaway• Biovail• BNP Paribas

• BNSF Railway• Booz Allen Hamilton• Bri sh Airways• Bri sh Home Offi ce• Brookfi eld Power• Brown-Forman

C• Calgon Carbon• Canadian U li es• Capital One• Celcom• Celera • Cellco Partnership• Central Intelligence Agency• Chevron• China Construc on Bank• China Life Insurance• China Mobile Communica ons• China Petroleum & Chemical • China Power Interna onal

Development • China Southern Airlines

Company• CHS• Circulo de Lectores• Cisco Systems• Ci group• Consorcio• Constella on Energy Group• Consumer Impact Marke ng• Con nental Airlines• Cooper Industries• Cooper-Standard Automo ve• Covanta Holding • Covidien• Crédit Agricole• Cubist Pharmaceu cals

D• Daimler• DaVita• Defense Logis cs Agency • Dell

• Deloi e• Delta Air Lines• Deutsche Lu hansa• Deutsche Telekom• Dexia• DFFI – Maya• Digene • Digimarc• Direct Energy• Dole Food Company• Dominion Resources• Dongbu Insurance Company• Dow Chemical• Dr. Reddy’s Laboratories• Drummond Company• Dynegy

E• Eaton• Ecclesias cal Insurance• EDS• Eli Lilly and Company• ELMOS Semiconductor• Elster Group• Enbridge• ERGO• Ericsson• European Aeronau c Defence

and Space Company

F• Federal Bureau of Inves ga ons• Federal Energy Regulatory

Commission• Federal Reserve Bank of New

York• Fiat• First Canadian Title• FirstEnergy• Flextronics Interna onal• Flowserve • FMC Technologies• Fonterra• Ford Motor Company

• Foschini• France Telecom• Fresenius

G• Gas Natural SDG• General Electric• GenTek• Giant Eagle• GlaxoSmithKline• Google• Grifols

H• Harley-Davidson• HCA• Hess Corpora on• Hewle -Packard• Highways Agency• Hindustan Aeronau cs• Hitachi• HM Prison Service• HoMedics• Hon Hai Precision Industry• Hong Kong Electric Holdings• Hoya Corpora on• HSBC• Husky Injec on Molding

Systems

I• IBERDROLA• Illinois River Energy• Industrial Development Bank• ING• InnerWireless• Intel• IRIS Integrated Risk

Management• ITT Industries

J• Japan Airlines• Johnstone Supply


OPEN STANDARDS RESEARCHINFORMATION TECHNOLOGY (Alphabe cal) As of 07.01.2012

• JP Morgan Chase• Jusco

K• Korea Electric Power• KPMG• KT Corpora on• Kuwait Oil Company

L• L.B. Foster Company• Laurens County Health Care

System• Lincoln Electric• Lloyds Banking Group

M• M&T Bank - Informa on

Technology• Macintosh Retail Group• Manulife Financial• Material Sciences Corpora on• Medical College of Wisconsin• Meloche Monnex• Merill Lynch• MetLife• MSC• Murphy Oil

N• Nanosys• Na onal City• Na onal Farmers Union

Property and Casualty Company• Na onal Health Service• Na onal Police Agency• NCR• NEC• New Balance Athle c Shoe• Nexen• NHN Corpora on• Nippon• Nokia• Nomura Holdings

• Novar s• NSTAR

O• Océ• Orbit Irriga on Products• Organic Valley• Otsuka Pharmaceu cal• O o GmbH

P• Panalpina• Panasonic• Parkway Holdings• PEMCO • Pepsico• Petrobras• Petrotrin• Pfi zer• Philips• Plas pak Packaging• Porshe• Port of Portland• Portugal Telecom• Pražská energe ka

Q• QEP Resources

R• Rabobank• Raytheon• Repco• Repsol• Robbins & Myers• Robbins-Gioia• Robert Bosch• Royal Bank of Canada• Royal Dutch Shell• Russell Investments

S• Sallie Mae• Samsung

• Samtronics Peru• San Antonio Housing Authority• Sanofi Avensis• Santander• SaskPower• Schlumberger• Schneider Electric• Sears• Securus Technologies• Senco Products• Shanghai Pharmaceu cal• Sobeys• Society Generale• Solvay• Southern Company• Southern Cross Healthcare

Group• Southwest Airlines• Sprint Nextel• State of Georgia• Sterlite Industries• S llwater Supercompu ng• STMicroelectronics• Sud-Chemie Ak engesellscha • Sumimoto Life Insurance• SunWater

T• Takeda Pharmaceu cal• Telecom Italia• TeliSonera• Teva Neuroscience• The AES Corpora on• The Boeing Company• The Bri sh United Provident

Associa on• The Dispatch Prin ng Company• The Fi h Third Bank• The Schwan Food Company• The Tetley Group• Thomas Cook Group• Tiff any and Co.• Tiscali• Tokyo Electric Power Company• TOTAL

• Trabajos Marí mos• Trimont Real Estate Advisors• TUI• Tyco Electronics

U• U.S. Bancorp• UniCredit• Union Na onal Bank• United Air Lines• United Con nental Holdings• United Technologies

Corpora on• UpMyStreet.com• USAA• USDA

V• Valeurs Mobilieres Desjardins• Va enfall Europe• Vectren• Verizon• Virgin Group• Vision Technologies• Viterra• Vodafone• Vulcan Materials

W• Wells Fargo• Whirlpool

Y• Yahoo


OPEN STANDARDS RESEARCHINNOVATION (Alphabe cal) As of 07.01.2012

• 3M

A• Accenture• Air Products and Chemicals• Alimentos Polar• Ashland• AstenJohnson• Astra Zeneca• AT&T• Australian Council of Auditors-

General• Avecia Biotechnology

B• Baker Hughes• Banesco• Baxter• Bell Helicopter• Black & Decker• Boston Scien fi c• BP• Buckman Laboratories• Building Knowledge

C• Cargill• Carpenter Technology • Chevron• ConAgra• CPS Energy• Credit Suisse

D• Deloi e• Delphi• DevTech Solu ons• Direct Energy• Dow Chemical

E• Eaton• Ecclesias cal Insurance• Ecopetrol

• Elektrobit• Embarq• Energical• Express Scripts• ExxonMobil

F• Federa on des Caisses

Desjardins• Fellowes• Fisher-Price• FMC Technologies• Fonterra• Fujitsu• Fulfi lled Execu ve

G• Genencor• General Electric• Genworth Financial• Grupo Domos

H• Harley-Davidson• Heinz• Hercules• Hewle -Packard• HSBC

I• IAG NZ• Infi neon Technologies• Infotech• Intel• Intuit

J• Janssen-Cilag• John Deere

K• Kimberly-Clark• Kuwait Petroleum

L• Levi Strauss• Lockheed Mar n• Lone Star Aerospace• Loyola Press• LSI Logic• Lukoil

M• Maersk Group• Marathon Oil Company• Masco • McLane Company • Merck & Co.• MetLife• Millipore

N• Na onal Australia Bank• Na onal City• Newgen So ware Technologies• Newmont Mining • Ni a Casings • Nordson • Northwestern Mutual

O• Occidental Petroleum• OMRON • Ontario Service Safety Alliance

P• Pfi zer• Port of Amsterdam• Praxair

Q• Q-Plan North Greece• Qwest Communica ons

R• Ricoh• Riverdale Mills• Russell Investments

S• Sandia Na onal Labs• Sanford• Sasol• Soler and Palau• State Street - Investor Services • Strategic Knowledge Solu ons• Summit Electric Supply• Swissnex Boston

T• Tej Media Networks• Tennis Australia• Textron• The Boeing Company• Totem Ocean Trailer Express• Tyco Electronics• Tyco Safety Product

U• Unilever• US Army• US Department of State• US Navy• US Synthe c Corpora on• USAA

V• Vancity Credit Union• VTech

W• Washington Mutual• Wells Fargo• Wes nghouse Electric Company

X• Xcel Energy

Documents

Table of Contents - APQC...Table of Contents OPEN STANDARDS RESEARCH ALPHABETICAL BY RESEARCH AREA As of 07.01.2012 Research Area (Alphabe cal) Page Number FINANCIAL MANAGEMENT 2 HUMAN