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1.1 1.2 1.2.1 1.2.2 1.2.3 1.2.4 1.2.5 1.3 1.3.1 1.3.2 1.3.3 1.3.4 1.3.5 1.3.6 1.3.7 1.3.8 1.3.9 1.3.10 1.4 1.4.1 1.4.2 1.4.3 1.4.4 1.4.5 1.4.6 1.4.7 1.5 1.5.1 1.5.2 1.5.3 Table of Contents Introduction Our Cooperative History Purpose & Vision Cooperative Principles Constitution Governance Working together Strategy Planning Sprints Coordination Working Groups Product Prioritisation Loomio Using Loomio Communications tools Marketing tools Dev tools* Looking after people Stewarding Well Working Group Professional Development Conflict Resolution Process Conflict Resolution Resources Retreats* Staff Wellbeing Budget Employment & Membership Employment Staff Onboarding Membership 1

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Page 1: Table of Contents...Besides this handbook, Alanna and Rich have written a bunch of stories based on their experience as two of the Loomio co-founders. Here's a couple: ... Assess the

1.1

1.2

1.2.1

1.2.2

1.2.3

1.2.4

1.2.5

1.3

1.3.1

1.3.2

1.3.3

1.3.4

1.3.5

1.3.6

1.3.7

1.3.8

1.3.9

1.3.10

1.4

1.4.1

1.4.2

1.4.3

1.4.4

1.4.5

1.4.6

1.4.7

1.5

1.5.1

1.5.2

1.5.3

TableofContentsIntroduction

OurCooperative

History

Purpose&Vision

CooperativePrinciples

Constitution

Governance

Workingtogether

Strategy

Planning

Sprints

Coordination

WorkingGroups

ProductPrioritisation

LoomioUsingLoomio

Communicationstools

Marketingtools

Devtools*

Lookingafterpeople

Stewarding

WellWorkingGroup

ProfessionalDevelopment

ConflictResolutionProcess

ConflictResolutionResources

Retreats*

StaffWellbeingBudget

Employment&Membership

Employment

StaffOnboarding

Membership

1

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1.5.4

1.5.5

1.5.6

1.6

1.6.1

1.6.2

1.6.3

1.6.4

LoomioPoints*

Health&Safety*

AnnualLeave

OtherGuides*

LoomioCommunityGroup

TheLoomioWay(BrandGuidelines)

CollaborativeFunding

Inspiration

2

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LoomioCo-opHandbook

Webuildsoftwareforcollaborativedecisionmaking,usedbythousandsoforganisationsandcommunitiesaroundtheworld.Ifyou’relookingforawaytomakegroupdecisionswithoutmeeting,tryitoutatloomio.org.

Thesoftwarewebuildisopensource,whichmeanswefreelysharethecodeforanyonetoread,learnfrom,andmodify.Ourorganisationisopensourcetoo.Ifyouwanttolearnhowwerunanefficientorganisationwithoutahierarchy,thishandbookisagoodplacetostart.

Ifyou'reviewingthisonasmallscreen,you'llfindatableofcontentsbyclickingthemenuiconatthetopleft:

TheLoomioCooperativeisbasedinAotearoaNewZealand.We'repartoftheEnspiralnetwork-checkouttheEnspiralhandbookformoreopensourceorganisationalgoodness.

Introduction

3

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OtherstoriesaboutdevelopinganopenorganisationBesidesthishandbook,AlannaandRichhavewrittenabunchofstoriesbasedontheirexperienceastwooftheLoomioco-founders.Here'sacouple:

Beyond“DreamersvsDoers” — FullCircleLeadershipHowtoGrowDistributedLeadershipBootstrappingaBosslessOrganisationin3EasySteps;-)ACaringOrganisation:Feelings,Magic&Genderedwork

Feelfreetocontact@richdecibelsonTwitterifyouwanttochataboutthisstuff

AboutthishandbookIfyoufindthishandbookhelpfulinyourwork,pleaseletusknow.We'dlovetohearfromyou.

Introduction

4

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ThehandbookwasdiscussedonHackerNews.ThecommentthreadisagoodsourceoffurtherFAQstyleinformation.

YoucanfindthecodeonGithub,anddownloadthehandbookindifferentformatsfromGitbooks.

ThisworkislicensedunderaCreativeCommonsAttribution-ShareAlike4.0UnportedLicense.

Introduction

5

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OurCooperativeInthissection,youcanfindoutsomeofourhistory,andwhywechosetoincorporateasaworker-ownedcooperative.

Wehaveafiercecommitmenttoourvalues,whichisreflectedinourallthechoiceswemake,fromthelegalstructure,toourdailyworkingpractices,howwelookafterourpeopleandmanageemploymentandco-opmembership,tofinancing.

Formoreonthattopic,checkthisbeautifularticlefromNathanSchneider:HowaWorker-OwnedTechStartupFoundInvestors—andKeptItsValues.

OurCooperative

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OurCooperative

7

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HistoryLoomiobeganin2011,whenactivistsfromOccupyWallStreetandsocialentrepreneursfromtheEnspiralnetworkrealisedtheyneededtosolvethesameproblem:fast,inclusive,effectivedecision-makingwithoutmeetings.In2012,weformedourcooperativeandreleasedaprototype(LoomioBeta).Wefoundthatmanyothersaroundtheworldneededthesamesolution.

In2013,weranasuccessfulinternationalcrowdfundingcampaign,enablingustoworkonanewversionofthesoftware,Loomio1.0,whichwasreleasedthefollowingyear.In2015,weraisedaroundofethicalcapital,andareworkingtobringcollaborativedecision-makingtomillionsmorepeoplearoundtheworld.

Youcanseeadetailedtimelineofourhistorybetween2011and2015here:http://www.loomio.org/timeline

(wehopetoupdateitwiththemorerecentstuffsoon)

Ifyouprefervideototext,here'sabeautifulstoryfromBenKnight,oneofourcofounders(33min).Orcheckthis3-minuteversionfromRich.

Playbackisn'tsupportedonthisdevice.

BenKnight-Self-OrganizingCommunityDemocracyfortheInternetAge…

0:00/33:06

History

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Purpose&VisionTheLoomioCo-operativeexiststocreateaworldwhereit’seasyforanyonetoparticipateindecisionsthataffectthem.

Withtherightcollaborativeprocess,groupsgeneratebetterideas,decisionsandactionsthananyindividualwouldbythemselves.TheLoomioCo-operativeaimstobreakdownthebarrierstoparticipationindecision-makingateverylevel:inneighbourhoods,communityorganisations,businesses,socialmovements,andlocalandnationalgovernance.

Values

Co-operativesocialenterprise

Loomioisasocialenterprisecollectivelyownedbythepeoplebuildingit.Unlikeatraditionalprofit-maximisingcompany,revenueisnotanendinitself,butameanstowardsachievingacoresocialpurpose.Aworker-ownedcooperativestructureisapowerfulwaytoliveourvaluesofcollaborationandcollectiveownership.

Independentandneutral

Loomioiscommittedtoremainingindependentsoitcanprovideaneutralplaceforanygrouptocometogether.

Open-sourcecollaboration

Loomioaimstodevelopopen-sourcetoolsthatmakecollaborationaccessibletoeveryone.

Adaptive,reflexive,user-driven

Loomioaimstodeveloptoolswhichareiterative,self-reflexiveandadaptive,drivenbythecollectivewisdomoftheusercommunity.

Transparency

TheLoomioCo-operativewillbesurroundedbyavaluedcommunityofusersandcontributors.ThiscommunitymustbeconfidentthattheLoomioCo-operativeisdoingwhatitsaysitis.Wearecommittedtohighstandardsforsharinginformation.

Purpose&Vision

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Ourpurpose,visionandvaluesareenshrinedinourcompanyconstitution.

Purpose&Vision

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CooperativePrinciplesOurcoopsharesthesevencooperativeprinciples:

ThecontentonthispagehasbeengratefullyborrowedfromtheWorkerCooperativeCode.Wearere-sharingithereforourco-opmemberandothers,tosupportthe5thPrinciple:Education,trainingandinformation.

Whatisaworkercooperative?Cooperativesapplythevaluesofcooperation–autonomy,democracy,equality,equityandsolidarity–intheworkplaceandintheircommunities.Workerco-operativesaretradingenterprises,ownedandrunbythepeoplewhoworkinthem,whohaveanequalsayinwhatthebusinessdoes,andanequitableshareinthewealthcreatedfromtheproductsandservicestheyprovide.Aswellasbenefitingtheirmembers,co‑operativesacttogetherto‘buildabetterworldthroughco-operation’.

CooperativePrinciples

11

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“Workerco-operativeshavetheobjectiveofcreatingandmaintainingsustainablejobsandgeneratingwealth,inordertoimprovethequalityoflifeoftheworker-members,dignifyhumanwork,allowworkers’democraticself-managementandpromotecommunityandlocaldevelopment.”(CICOPA/ICA,2005.)

1stPrinciple:Voluntaryandopenmembership

Co‑operativemembershipisopentoallworkersableandwillingtoaccepttheresponsibilitiesofmembership.Workerco-operativesfunctionbestasaninclusiveteamofmemberswithlong-termcollectiveinterestsinthesuccessofthebusiness.

1. Provideallworkerswithmeaningfulinformationaboutmembershipandhowtojoin.2. Providememberswithanagreedsetofrightsandresponsibilities,usuallyasamember

jobdescriptionormembershipagreement.3. Includeaprobationaryperiodandmembershiptrainingforworkerswhowanttobecome

members.4. Offermembershiptoallworkerswhoareableandwillingtoaccepttheresponsibilities

ofmembership.5. Ensurethemajorityofworkersaremembersandthemajorityofmembersareworkers.

2ndPrinciple:Democraticmembercontrol

Co-operativesaredemocraticorganisationscontrolledbytheirmembers,settingpoliciesandmakingdecisions.Membersservingaselectedrepresentativesareaccountabletothewidermembership.Workerco-operativessucceedwhenallmembersparticipateintransparent,fairdecisionmaking;butalsowheremembersaregivendelegatedauthoritytoactonbehalfofthecollective.

1. Ensureallmembersactivelyparticipateinthemanagementofthebusinessandlong-termplanning.

2. Effectivelycommunicate,bothbetweentheco‑operativeanditsmembersandbetweenmembersthemselves.

3. Collectivelyagreeanddelegateauthoritytoindividualmemberstoactonbehalfoftheco-operativeasandwherenecessary.

4. Ensuretherearedemocraticprocesses,ordemocraticaccountability,inallgovernanceandmanagementfunctions.

5. Regularlyreviewitsgovernanceandbusinessmanagementprocessesasitgrowsanddevelops.

3rdPrinciple:Membereconomicparticipation

CooperativePrinciples

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Memberscontributeequitablyto,anddemocraticallycontrol,thecapitalandfinancesoftheirco-operative.Membersdecidehowtousesurpluses(profits).Workerco-operativesshouldprovidethepayandotherbenefitsthatmembersneedandwant,managingthebusinesstoprovidethemandprotectitsfuture.

1. Allocateapercentageofsurplusestocollectivelyownedfinancialreservesandcapital.2. Ensurethatmembersareenabledtoinvestintheco-operativeiftheywantto.If

membershaveindividualinvestments,theydonotattractadditionalvotingrights.3. Haveaplannedandagreedpayandbenefitsstructure,includingnon-financialbenefits.4. Aimtoofferpayandbenefitssufficienttosustainlongtermemploymentand

membership,toenabletheco-operativetoretaintherequiredskillsandexperience.5. Ensurethatanysurplusintheformofpayandbenefitsisdistributedfairlyandequitably

betweenmembers,relativetotheircontribution.

4thPrinciple:Autonomyandindependence

Co-operativesareindependent,self-helporganisationscontrolledbytheirmembers.Iftheyraisecapitalfromexternalsources,theymustmaintaintheirco-operativeautonomy.Workerco-operativesshouldactivelyplanandmanagetheirco-operativetobeasuccessfulbusinessandavoidbecomingoverdependentonanyfunder,supplierorcustomer.

1. Havegoodfinancialcontrolsandmanagement,includingcashflowforecastsandinternalauditsofallpartsofthebusiness.

2. Activelymanageandassignresponsibilitiesforyouroperations,personnel,marketingandotherbusinessfunctions.

3. Understandandcontrolrisks,bothinternalandexternal,facingyourco-operative.4. Buildyourcapabilitytoidentifyandtakeadvantageofbusinessopportunities.5. Investinequipment,premisesandtechnologysufficienttoachievesuccess.

5thPrinciple:Education,trainingandinformation

Co-operativesprovideeducationandtrainingfortheirmembersandemployeessotheycancontributeeffectivelytothedevelopmentoftheirco‑operative.Theyinformthegeneralpublicaboutthenatureandbenefitsofco-operation.Workerco-operativemembersshouldbecomemulti-skilled,sotheycanparticipatefullyinthemanagementanddevelopmentoftheco-operative.

1. Assessthetechnical,managementandco‑operativeskillsneededtoachieveyourlongtermplansandreplacekeymemberswholeave.

2. Ensureallprospectivemembers,membersandelectedrepresentativesreceivetraininginmembershipandco-operativeskills.

3. Encouragemembersinspecialistrolestoobtaintechnicalskillsandprofessional

CooperativePrinciples

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developmentforcurrentandfutureneeds.4. Developandsharemanagementskillsandtechniquestopermitefficientco-operative

businessco‑ordination.5. Educatebusinesspartners,customersandthepublicaboutthenatureandbenefitsof

co‑operativeformsofbusiness.

6thPrinciple:Co-operationamongstco-ops

Co‑operativesservetheirmembersmosteffectivelyandstrengthentheco-operativemovementbyworkingtogetherthroughlocal,regional,nationalandinternationalstructures.

1. Networkwithco‑operativesinyourlocalityandindustrytoshareintelligence,understandeachothers’businessneedsandgoals,andsupporteachother.

2. Tradewithotherco-operativeswheneverpossible.3. Findandrefernewbusinessopportunitiestootherco-operativesyouknowandtrust.4. Collaboratewithotherco-operativestoachieveeconomiesofscale,sharecosts,

accesstobusinessopportunitiesandjointlong-termdevelopment.5. Practicefairandhonestcommercialcompetitionbetweenco-operatives.6. Participateinregionalandnationalco-operativeactivitiestopromote,developandgrow

theco-operativeeconomy.

7thPrinciple:Concernforcommunity

Co-operativesworkforthesustainabledevelopmentoftheircommunities,throughworkingaccordingtopoliciesapprovedbytheirmembers.Co-operativebusinessesarerootedincommunity.Bybuildinggoodrelationswithyourlocalandwidercommunities,youwillcreategoodwillandopportunitiesforyourco‑operativeandmembers.

1. Activelycontroltheenvironmentalandsocialimpactsofyourbusiness.2. Agreeandliveuptoethicalbusinessstandards.3. Operatehighhealthandsafetyandworkerwelfarestandards.4. Prioritiseandpromoteethicalandsustainableinitiatives,suchasfairtrade.5. Participateinyourlocal,andwider,communities,andpromoteco-operativeprinciples

withinthem.

CooperativePrinciples

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ConstitutionofLoomioCooperativeLimitedLoomioisaregisteredcooperativecompanyinNewZealand.

INTERPRETATIONInthisconstitution,unlessthecontextotherwiserequires:

“Act”meanstheCompaniesAct1993anditsamendments.“s”meanssectionreferencesintheAct.“solvencytest”meansthesolvencytestins4oftheAct,asmaybemodifiedinaccordancewiththeAct.“Co-op”or“Company”meansLoomioCooperativeLimited.“TransactingShareholder”hasthemeaningascribedtoitintheCo-operativeCompaniesAct1996.“TransactingShare”meansashareintheclassestablishedbyClause2.1.DefinitionsinAct–WordsorexpressionsusedinthisconstitutionbearthesamemeaningasintheAct.“LoomioCo-Op”or“LoomioCo-operative”meanstheCompanyMasculine,feminine,andneuter–Wordswhichimportanygenderincludetheothergenders.Singularandplural–Wordswhichimportthesingularandpluralnumberincludethepluralandsingularnumberrespectively.Nolimitation–thewords“include”,“including”orsimilardonotimplyanylimitation.Conflict–IfthereisaconflictbetweentheprovisionsofthisconstitutionandamandatoryprovisionoftheAct,theActshallprevail.ordinaryresolution–meansaresolutionapprovedby75%(roundeddowntothenearestwholeperson)ofthevotesofthoseshareholdersentitledtovoteandvotingonthatresolutionspecialresolution–meansaresolutionapprovedby:(i)90%;or(ii)iftherearelessthan30TransactingShareholders,100%minustwovotes;ofthevotesofthoseshareholdersentitledtovoteandvotingonthatresolution

PART1–PURPOSE1.1TheLoomioCo-operativeexiststocreateaworldwhereit’seasyforanyonetoparticipateindecisionsthataffectthem.

Constitution

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Withtherightcollaborativeprocess,groupsgeneratebetterideas,decisionsandactionsthananyindividualwouldbythemselves.TheLoomioCo-operativeaimstobreakdownthebarrierstoparticipationindecision-makingateverylevel:inneighbourhoods,communityorganisations,businesses,socialmovements,andlocalandnationalgovernance.

Co-operativesocialenterpriseTheLoomioCo-operativeisasocialenterprisecollectivelyownedbythepeoplebuildingit.Itsprincipalactivityisco-operativeandnotlessthan60%ofthevotingrightsintheCompanywillbeheldbyitstransactingshareholders.Unlikeatraditionalprofitmaximisingcompany,revenueisnotanendinitself,butameanstowardsachievingacoresocialpurpose.Aworker-ownedCo-operativestructureisapowerfulwaytoliveourvaluesofcollaborationandcollectiveownership.

IndependentandneutralTheLoomioCo-operativeiscommittedtoremainingindependentsoitcanprovideaneutralplaceforanygrouptocometogether.

Open-sourcecollaborationTheLoomioCo-operativeaimstodevelopopen-sourcetoolsthatmakecollaborationaccessibletoeveryone.

Adaptive,reflexive,user-drivenTheLoomioCo-operativeaimstodeveloptoolswhichareiterative,self-reflexiveandadaptive,drivenbythecollectivewisdomoftheusercommunity.

TransparencyTheLoomioCo-operativewillbesurroundedbyavaluedcommunityofusersandcontributors.ThiscommunitymustbeconfidentthattheLoomioCo-operativeisdoingwhatitsaysitis.TheLoomioCo-operativeiscommittedtohighstandardsforsharinginformationandmaintainingopenbooks.

1.2TheCo-opisauthorisedtoapplyforregistrationasaCo-operativecompanyundertheCo-operativeCompaniesAct1996.

TherelationshipbetweentheConstitutionandtheCo-operativeCompaniesAct19961.3LoomioCo-operativeLimitedisregisteredundertheCo-operativeCompaniesAct1996,theCompaniesAct1993,andassuchshallhavetherights,powers,dutiesandobligationssetoutintheCo-operativeCompaniesAct1996,theCompaniesAct1993andthisConstitution.1.4TheCompany,theBoard,eachDirectorandeachShareholderhavetherights,powers,dutiesandobligationssetoutintheCompaniesAct1993ortheCo-operativeCompaniesAct1996excepttotheextentthattheyarenegatedormodifiedbythisConstitution.

PART2–SHARES

2RIGHTSANDPOWERSATTACHINGTOSHARES

2.1TransactingSharesATransactingShareconfersallofthefollowingontheholder:

Constitution

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TherighttoadistributionorrebateinanyyearinwhichtheBoardoffersadistributionorrebatetotheholdersofTransactingShares;Therighttoonevoteonapollatameetingoftheco-oponanyresolution;andTherighttoashareinthedistributionofanysurplusassetsoftheCompany.

2.2EligibilityforTransactingShares

TransactingSharescanonlybeheldbyanaturalpersonoranorganisationwhoiseither:

EmployedbytheCo-op;orPartytoacontractwiththeCoopforprovisionofservicestotheCoop;orHaspreviouslybeenpartytoacontractwiththeCo-opforprovisionofgoodsorservicestotheCo-op,andis,inthereasonableopinionoftheBoard,likelytoagaincontractwiththeCo-opfortheprovisionofgoodsorservicestotheCo-op;andMeetstheLoomioCooperativeMembershipEligibilityPolicysetdownbythetransactingshareholdersfromtimetotimeandagreedatameetingoftheshareholdersbyspecialresolution.

2.3IssueofTransactingSharesTheboardmayissueaTransactingShareonlytoanaturalpersonororganisationwhoiseligibleinaccordancewithClause2.2(“eligibleparties”)andwhoiseither:

approvedbyaresolutionoftheBoardfollowingarecommendationbytheTransactingShareholders(madebyspecialresolution);orspecifiedasaTransactingShareholderintheinitialapplicationforregistrationoftheCo-op.

2.4ShareStandardATransactingShareholdermayholdoneTransactingShareonly.

2.5OtherClassesAnyclassofsharemaybeissuedbytheboard,subjecttoapprovalbyspecialresolutionofshareholdersoftheestablishmentofanewclassofshares,atanytimeincludingthosewhich:

Areconvertible;Areredeemable;Arerestrictedorlimitedastotransfer;Differentiateastoliability;Conferpreferentialrightstodistributionsofcapitalorincome;Conferspecialquorumrights;Conferspecial,limitedorconditionalvotingrights;Donotconfervotingrights;Confertherighttoappointorremoveanumberofdirectors;orPossessanycombinationoftwoormoreoftheforegoingcharacteristics.

Constitution

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3ISSUEOFSHARES

3.1PaymentforSharesEachapplicationfortheissueofaShareshallbeaccompanied:

Bypaymentofthenominalvalueatthattimeofthatshareatthedateofsuchapplication;orAsotherwiserequiredbytheBoard,ortheterms,ortermsofissue,oftheshares,fromtimetotime.

3.2InitialShareIssue

TheCompanymustissuethenumberandclassofsharesspecifiedintheapplicationforregistrationtothepersonorpersonsnamedtherein.

3.3SubsequentShareIssues3.3.1.Theboardmay,withtheapprovalofshareholdersbyordinaryresolutionissueshares,securitiesthatareconvertibleintosharesoroptionstoacquiresharesatanytime,toanyperson,inanynumber,insuchclassesandonsuchtermsasitthinksfitsubjecttotheprovisionsoftheAct,andthisconstitution.

3.3.2.Theissueoffurthersharesrankingequallywith,orinpriorityto,anyexistingshares,whetherastovotingrights,distributionsorotherwise,isdeemednottobeanactionaffectingtherightsattachingtotheexistingsharesofthatclass.

3.3.3Therequirementsofs45oftheActarenegated.

3.4ConsiderationforShareIssues

3.4.1Atthetimethatthisconstitutionisregisteredshareswillhavethefollowingvalue:TransactingShareshaveanominalvalueof$1.

3.4.2Theconsiderationforwhichashareisissuedmaytakeanyformandmaybecash,promissorynotes,contractsforfutureservices,realorpersonalproperty,orothersecuritiesoftheCompany.

3.4.3Thenominalvalueofsharesmaybeamendedbyspecialresolutionoftheshareholders.

3.4.4TheboardmustdelivernoticeofsubsequentshareissuestotheRegistrarofCompanieswithin10workingdaysofsuchissue.

3.5ConsolidationandSubdivisionofShares

Theboardmayconsolidate,divideorsubdividethesharesoranyclassofsharesintheCompanyintoalesserorgreaternumberofshares.

4ALTERATIONOFSHAREHOLDERRIGHTS

Constitution

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4.1TheCompanymaynottakeactionthataffectsrightsattachedtosharesunlessthatactionhasbeenapprovedbyaspecialresolutionofeachinterestgroupofshareholders,includingthefollowingrights:

Therights,privileges,limitationsandconditionsattachedtothesharebythisActortheconstitution,includingvotingrightsandrightstodistributions;Therighttohavetheproceduresetoutins117andanyfurtherprocedurerequiredbythisconstitutionfortheamendmentoralterationofrights,observedbytheCompany;Therighttohaveanyprocedurerequiredbythisconstitutionfortheamendmentoralterationofrightsnotamendedoraltered.

5LIABILITYOFSHAREHOLDERS

5.1LimitedLiability

5.1.1TheliabilityofashareholdertotheCompanyislimitedtoanyamountunpaidonashareheldbytheshareholder.

5.1.2Anamountunpaidonasharemaycompriseallorpartoftheconsiderationpayableinrespectoftheissueoftheshare,oranyotherliabilityimposedonitsholderbyitstermsofissue.

5.2ApplicationofDistributions

AnydividendordistributionduetotheholderofasharemaybeappliedinreductionorsatisfactiononanyamountunpaidonthatshareoranyotheramountpresentlypayablebytheshareholdertotheCompany.

6ALLSHAREREGISTER

6.1CompanytoMaintainShareRegister

6.1.1TheCompanymustmaintainashareregisterthatrecordsthesharesissuedbytheCompany.

6.1.2Theshareregistermuststate,withrespecttoeachclassofsharesthefollowingdetailsforthelastdecadeof:

Thenames,alphabeticallyarranged,andthelatestknownaddressofeachpersonwhoisashareholder;andThenumberofsharesofthatclassheldbyeachshareholder;andThedateofanyissueofsharesto,orrepurchaseorredemptionofsharesfrom,ortransferofsharesbyorto,eachshareholderandthenameofthepersontoorfromwhomthesharesweretransferred.

Constitution

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6.1.3.AnagentmaymaintaintheshareregisteroftheCompany.

6.2ShareRegisterasevidenceofLegalTitle

6.2.1.Theentryofthenameofapersonintheshareregisterasholderoftheshareisprimafacieevidencethatlegaltitletothesharerestsinthatperson.

6.2.2.TheCompanymaytreattheregisteredholderofashareastheonlypersonentitledto:

Exercisetherighttovoteattachedtotheshare;andReceivenotices;andReceiveadistributioninrespectoftheshare;andExercisetheotherrightsandpowersattachingtotheshare.

6.3TrustsnottobeenteredonRegisterNonoticeofatrust,whetherexpress,implied,orconstructive,maybeenteredontheshareregister.

6.4Personalrepresentativemayberegistered

6.4.1ApersonalrepresentativeofadeceasedpersonwhosenameisregisteredintheshareregisteroftheCompanyastheholderofashareintheCompanyisentitledtoberegisteredastheholderofthatshareaspersonalrepresentative.

6.4.2Theregistrationofatrustee,executor,oradministratorpursuanttothisclausedoesnotconstitutenoticeofatrust.

7TRANSFEROFSHARES

7.1EntryontheRegisterAsharemaybetransferredbyentryofthenameofthetransfereeontheshareregister.

7.2FormofTransfer

7.2.1Forthepurposeoftransferringshares,aformoftransfersignedbythepresentholderofthesharesorbyitspersonalrepresentativemustbedeliveredto:

TheCompany;orAnagentoftheCompanywhomaintainstheshareregister.

7.2.2TheformoftransfermustbesignedbythetransfereeifregistrationasholderofthesharesimposesaliabilitytotheCompanyonthetransferee.

7.2.3Atransfershallbeaninstrumentinwriting:

Inanyusualorcommonform;Inanyotherformwhichtheboardmayapprove;or

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IntheformsetoutintheFirstScheduletotheSecuritiesTransferAct1991oramendmentsthereto.

7.2.4Onreceiptofaformoftransfer,theCompanymustforthwithenterorcausetobeenteredthenameofthetransfereeontheshareregisterasholderoftheshares,unless:

Theboardresolveswithin30workingdaysofreceiptofthetransfertorefuseordelaytheregistrationofthetransfer,andtheresolutionsetsoutinfullthereasonsfordoingso;andNoticeoftheresolution,includingthosereasons,issenttothetransferorandtothetransfereewithin5workingdaysoftheresolutionbeingpassedbytheboard;andTheboardispermittedbyclause7.3torefuseordelayregistration.

7.3RightstorefusetransferTheboardmayrefusetoregisterthetransferofanyshareinanyofthefollowingcircumstances:

TheCompanyhasalienontheshare;Theshareisnotfullypaid;TheholderofthesharehasfailedtocomplywiththetermsofanycontractwiththeCompany;TheboardconsidersthatitwouldnotbeintheinterestsoftheCompanytodoso;Theboardbelieveseffectingthetransferwouldbeabreachofthelaw;orThetransfereedoesnotmeettheeligibilitycriteriaorrequirementsdefinedfortheissueofsharesintheclassofsharethatisbeingtransferred.

8EXPENDINGOFSURPLUS

8.1BoardmayauthorisedistributionsifCompanyissolventTheboardmaymakedistributionstoshareholdersif:

(a)itissatisfiedonreasonablegroundsthattheCompanywill,immediatelyafterthedistribution,satisfythesolvencytest;and(b)italsogivesconsiderationtomakingpaymentsto:

SupportofprojectsthatalignwiththepurposeofTheCompany;InvestinothercompaniesthatsharethepurposeofTheCompany;DonatetocharitableentitiesthatsharethepurposeofTheCompany;atthesametimeasitmakesadistribution;and(c)theshareholders,byordinaryresolution,approvethedistributionorpayment.

8.2MannerofdistributionAdistributionmaybeanyoneormoreofthefollowing:

8.2.1Thepaymentofarebatecalculatedinaccordancewithaformuladeterminedbytheboardandapprovedbyordinaryresolutionofshareholders;

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8.2.2Thepaymentofadividend;

8.2.3TheofferofshareholderdiscountsinrespectofsomeorallofthegoodsandservicesprovidedbytheCompany;

8.2.4Thecancellationorreductionofashareholder’sliabilityinrelationtoasharetobeacquiredorredeemedbytheCompany,orasaresultofaproposedalterationtothisconstitution;

8.2.5ThepurchaseoracquisitionbytheCompanyofitsownshares;

8.2.6TheredemptionbytheCompanyofitsshares;and

8.2.7Thegivingoffinancialassistanceforthepurposeof,orinconnectionwiththepurchaseofitsownsharesorthesharesofitsholdingCompany.

8.3Directors’CertificatesandSolvencyTestThedirectorswhovoteinfavourofadistributionmustsignacertificatestatingthat,intheiropinion,theCompanywillimmediatelyafterthedistribution,satisfythesolvencytestandthegroundsforthatopinion.Theboardmustnotmakeadistributionif,afteradistributionisauthorisedandbeforeitismade,theboardceasestobesatisfiedonreasonablegroundsthattheCompanywill,immediatelyafterthedistributionismade,satisfythesolvencytest.

8.4DividendsAdividendisadistributionotherthanthepurchaseoracquisitionbytheCompanyofitsownshares,orthegivingoffinancialassistanceforthepurposeof,orinconnectionwiththepurchaseofitsownsharesorthesharesofitsholdingcompany.TheboardmustnotauthoriseadividendinrespectofsomebutnotallthesharesinaclassunlesstheamountofthedividendinrespectofashareofthatclassisinproportiontotheamountpaidtotheCompanyinsatisfactionoftheliabilityoftheshareholderunderthisconstitutionorunderthetermsofissueoftheshareorisrequired,foraportfoliotaxrateentity,asaresultofsectionHL7oftheIncomeTaxAct2004.

8.5WaiverofdividendwithconsentAshareholdermaywaivehisorherentitlementtoreceiveadividendbynoticeinwritingtotheCompanysignedbyoronbehalfoftheshareholder.

9COMPANYMAYACQUIREITSOWNSHARES

9.1RighttoacquireTheCompanymaypurchaseorotherwiseacquireitsownsharesiftheboardmakesanoffertoacquiresuchsharesandatleastonethefollowingalternativecircumstancesin9.1.2,9.1.3or9.1.4arefulfilled:

9.1.1Theofferistoallshareholderstoacquireaproportionoftheirsharesthat:

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9.1.2would,ifaccepted,leaveunaffectedrelativevotinganddistributionrightswithineachclass,andaffordsareasonableopportunitytoaccepttheoffer,or

9.1.3Theofferistooneormoreshareholders,andallshareholdershaveconsentedinwriting;or

9.1.4Theofferisspecialandtheresolutionsanddisclosuredocumentreferredtoinclauses9.3and9.4havebeenpassedandgivenrespectively.

9.2ResolutionsrequiredforoffersTheboardmaymakeanoffertoacquiresharesissuedbytheCompanyonlyifithaspreviouslyresolvedallofthefollowing:

9.2.1Itissatisfiedonreasonablegroundsthatimmediatelyafterthepurchaseoracquisition,theCompanywillsatisfythesolvencytest;and

9.2.2TheacquisitioninquestionisinthebestinterestsoftheCompany;and

9.2.3ThetermsoftheofferandtheconsiderationofferedforthesharesarefairandreasonabletotheCompany;and

9.2.4Itisnotawareofanyinformationthatwillnotbedisclosedtoshareholders;and

9.2.5Whichismaterialtoanassessmentofthevalueoftheshares;and

9.2.6Asaresultofwhichthetermsoftheofferandconsiderationofferedforthesharesareunfairtoshareholdersacceptingtheoffer.

9.3FurtherresolutionsrequiredforspecialoffersWheretheboardmakesaspecialoffertoacquiresharestooneormoreshareholderswithouttheconsentinwritingofallshareholders,thentheboardmustalsoresolve:

9.3.1Thattheacquisitionisofbenefittotheremainingshareholders;and

9.3.2Thatthetermsoftheofferandtheconsiderationofferedforthesharesarefairandreasonabletotheremainingshareholders.

9.4DisclosureDocumentforspecialoffers

Beforeanofferismadepursuanttoaresolutionunderclause9.3,theCompanymustsendtoeachshareholderadisclosuredocumentthatsetsout:

9.4.1Thenatureandtermsoftheoffer,andifmadetospecifiedshareholders,towhomitwillbemade;and

9.4.2ThenatureandextentofanyrelevantinterestofanydirectoroftheCompanyinanysharesthesubjectoftheoffer;and

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9.4.3Thetextoftheresolutionsrequiredbyclause9.3,togetherwithsuchfurtherinformationandexplanationasmaybenecessarytoenableareasonableshareholdertounderstandthenatureandimplicationsfortheCompanyanditsshareholdersoftheproposedacquisition.

9.4.4Theoffermustbemadenotlessthan10workingdaysandnotmorethan12monthsafterthedisclosuredocumenthasbeensenttoeachshareholder.

9.5ResolutionsandCertificateTheresolutionsreferredtointhisclause9.19.5mustsetoutinfullthereasonsforthedirectors’conclusions.Thedirectorswhovoteinfavouroftheresolutionsmustsignacertificateastothematterssetoutinit.TheboardmaynotmakeanoffertoacquiresharesissuedbytheCompanyif,afterthepassingoftheresolutionsandbeforethemakingoftheoffertheboardceasestobesatisfiedastothemattersresolved.

10COMPANYMAYHOLDTREASURYSTOCK

SharesissuedbytheCompanywhicharesurrenderedoracquiredbyitshallbedeemedcancelledimmediatelyonacquisitionunless;

10.1Theboardresolvesthatthesharesconcernedshallberetainedastreasurystock;and

10.2Thenumberofsharessurrenderedoracquired,whenaggregatedwithsharesofthesameclassheldbytheCompanyatthetimeofsurrenderoracquisition,doesnotexceed5percentor,inrelationtosurrenderedTransactingShares20percent,ofthesharesofthatclasspreviouslyissuedbytheCompany,excludingsharespreviouslydeemedtobecancelled.TherightsandobligationsattachingtoanytreasurystockownedbytheCompanywillbesuspendedduringanysuchperiodduringwhichtheCompanyholdsthattreasurystock.TransferoftreasurystockheldbytheCompanyisdeemedtobeanissueofnewshares.

11REDEMPTIONANDSURRENDEROFSHARES

11.1RighttoissueRedeemableSharesTheCompanymayissueshareswhichareredeemable:

11.1.1AttheoptionoftheCompany;or

11.1.2Attheoptionoftheholderoftheshares;or

11.1.3Onadatespecifiedbytheirtermsofissue,foraconsiderationthatiseither:

Specified;orTobecalculatedbyreferencetoaformula;orRequiredtobefixedbyasuitablyqualifiedpersonwhoisnotassociatedwithor

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interestedintheCompany.

11.2ConsiderationfortheSurrenderofSharesUnlessotherwisespecifiedinthisconstitution,theconsiderationforthesurrenderofaTransactingShareshallbethelesserofthenominalvalueoftheshareatthedateitwasissuedtotheshareholder,ortheactualamountpaiduponthatshareatthesurrenderdate.

11.3SurrenderofTransactingSharesatoptionofShareholderTransactingSharesmaybesurrenderedattheoptionoftheshareholderinanyofthefollowingsituations:

11.3.1TheshareholderisnolongertransactingbusinesswiththeCo-opandhasnottransactedanybusinesswiththeCo-opduringtheprecedingyear;or

11.3.2TheshareholderisnolongerinapositiontotransactbusinesswiththeCoop.

11.4SurrenderofTransactingSharesatoptionofCo-opTransactingSharesmaybesurrenderedattheoptionoftheCo-opinanyofthefollowingsituations:

11.4.1TheshareholderhasnottransactedanybusinesswiththeCo-opduringtheprecedingyear,andintheopinionoftheBoard,isnotlikelytodosointheimmediatefuture;or

11.4.2TheshareholderhasfailedtocomplyinamaterialrespectwiththerequirementsrelatingtotransactionswiththeCoopcontainedinanycontractbetweentheCoopandtheshareholder;

11.4.3TheBoardfindsthatashareholderhas:

IntentionallyorrepeatedlyviolatedanyprovisionoftheCo-op’sConstitution,orpoliciesissuedbytheBoard;TakenactionsthatwillmateriallyimpedetheCo-opfromaccomplishingitspurposes;TakenorthreatenedactionsthatarenotalignedwiththepurposeoftheCo-op;WilfullyobstructedanylawfulpurposeoractivityoftheCo-opandwherethatpurposeoractivityisalignedwiththepurposeoftheCo-op;orBreachedanycontractwiththeCo-op.

11.6SolvencyTestTheBoardmayonlyacceptorenforcethesurrenderorredemptionofashareiftheBoardissatisfiedonreasonablegroundsthatimmediatelyafterthesharehasbeenredeemed,theCoopwillsatisfythesolvencytest.

11.7ResolutionsrequiredforredemptionsatoptionofCompanyTheCompanymayexerciseanoptiontoredeemsharesonlyiftheboardhaspreviouslyresolvedthat:

11.7.1Itissatisfiedonreasonablegroundsthatimmediatelyaftertheshareshavebeenredeemed,theCompanywillsatisfythesolvencytest;and

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11.7.2TheredemptionofthesharesisinthebestinterestsoftheCompany;and

11.7.3TheconsiderationfortheredemptionofthesharesisfairandreasonabletotheCompany.

11.8FurtherresolutionsrequiredforspecialredemptionsWheretheCompanyexercisesaspecialoptiontoredeemsharesinrelationtooneormoreshareholderswithouttheconsentinwritingofallshareholders,thentheboardmustalsoresolve:

11.8.1Thattheredemptionisofbenefittotheremainingshareholders;and

11.8.2Thattheconsiderationfortheredemptionisfairandreasonabletotheremainingshareholders.

11.9ResolutionsandCertificateTheresolutionsreferredtointhisclause11mustsetoutinfullthereasonsforthedirectors’conclusions.Thedirectorswhovoteinfavouroftheresolutionsmustsignacertificateastothematterssetoutinthatcertificate.

TheCompanymustnotexerciseanoptiontosurrenderorredeemsharesif,afterthepassingoftheresolutionsandbeforetheoptionisexercised,theboardceasestobesatisfiedastothemattersresolved.

PART4–SHAREHOLDERS

12POWERSOFSHAREHOLDERS

12.1PowersreservedtoShareholdersPowersreservedtotheshareholdersbytheActorthisconstitutionmaybeexercisedonly12.1.1Atanannualorspecialmeetingoftheshareholders;or

12.1.2Byaresolutioninlieuofameeting.

12.2SpecialResolutionsTheshareholdersmayonlyexerciseanyofthefollowingpowersbyspecialresolution,namelyto:12.2.1Adoptaconstitution,oralterorrevoketheconstitution;

12.2.2Approveamajortransaction;

12.2.3ApproveanamalgamationoftheCompany;

12.2.4Appointaliquidator;

12.2.5RemovetheCompanyfromtheregister;and/or12.2.6Transfertheplaceofincorporation.

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12.3UnanimousShareholderAgreementIfallshareholdershaveagreedorconcur,inwritingandnotwithstandinganyotherprovisionsinthisconstitution:12.3.1Adividendmaybeauthorisedotherwisethaninaccordancewiths53;

12.3.2Adiscountschememaybeapprovedotherwisethaninaccordancewiths55;

12.3.3SharesintheCompanymaybeacquiredotherwisethaninaccordancewiths59tos65;

12.3.4SharesintheCompanymayberedeemedotherwisethaninaccordancewiths69tos72;

12.3.5Financialassistancemaybegivenforthepurposeof,orinconnectionwith,thepurchaseofsharesotherwisethaninaccordancewiths76tos80;

12.3.6Theprovisionofremunerationandotherbenefitstodirectorsmaybeauthorisedotherwisethaninaccordancewiths161(1);and/or

12.3.7Sharesmaybeissuedotherwisethaninaccordancewithss42,44or45.

12.4SolvencyTestApowerreferredtoinclause12.4mustnotbeexercisedunlesstheboardissatisfiedonreasonablegroundsthattheCompanywill,immediatelyaftertheexercise,satisfythesolvencytest.Thedirectorswhovoteinfavouroftheexerciseofthepowermustsignacertificatestatingthat,intheiropinion,theCompanywill,immediatelyaftertheexerciseofthepower,satisfythesolvencytest.

If,afteraresolutionispassedunderclause12.4andbeforethepowerisexercised,theboardceasestobesatisfiedonreasonablegroundsthattheCompanywill,immediatelyafterthepowerisexercised,satisfythesolvencytest,anyexerciseofthepowerisdeemednottohavebeenauthorised.

12.5ManagementreviewbyShareholders

Thechairpersonofameetingofshareholdersmustallowareasonableopportunityforshareholdersatthemeetingtoquestion,discuss,orcommentonthemanagement.AmeetingofshareholdersmaypassaresolutionrelatingtothemanagementoftheCompanybutthisshallnotbebindingontheboard.

13MEETINGSANDRESOLUTIONS

13.1AnnualMeetingofShareholdersTheboardofaCompanymustcallanannualmeetingofshareholderstobeheldatsuchtimeandplaceastheboardmayappoint,either;

InthecaseofanexemptCompany,ifalltheshareholdersoftheCompanyagreenotlaterthan10monthsafterthebalancedateoftheCompany;orInanyothercase,notlaterthan6monthsafterthebalancedateoftheCompany;AND

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Notlaterthan15monthsafterthepreviousannualmeeting.

TheCompanydoesnothavetoholditsfirstannualmeetinginthecalendaryearofitsregistrationbutmustholdthatmeetingwithin18monthsofitsregistration.TheCompanymustholdthemeetingonthedateonwhichitiscalledtobeheld.

13.2SpecialMeetingsoftheShareholdersAspecialmeetingofshareholdersentitledtovoteonanissue:

13.2.1Maybecalledatanytimebytheboard;and

13.2.2Mustbecalledbytheboardonthewrittenrequestofshareholdersholdingsharescarryingtogethernotlessthan5%ofthevotingrightsentitledtobeexercisedontheissue.

13.3ResolutioninlieuofmeetingAresolutioninwritingsignedby:

13.3.1Inthecaseofaresolutionunders196(2)thatnoauditorbeappointed,alltheshareholderswhoareentitledtovoteontheresolution;

13.3.2Inanyothercase,notlessthanthenumberofshareholdersrequiredtopassaspecialresolutionwhowouldbeentitledtovoteonthatresolutionatameetingofshareholderswhotogetherholdnotlessthanthenumberofvotesrequiredtopassaspecialresolutiononwhichallthevotesentitledtobecastonthatresolutionwerecast,isasvalidasifithadbeenpassedatameetingofthoseshareholders.

13.4ResolutionthattherebenoannualmeetingTheCompanyneednotholdanannualmeetingofshareholdersifeverythingrequiredtobedoneatthatmeeting(byresolutionorotherwise)isdonebyresolutioninlieuofameetinginaccordancewith13.3.Within5workingdaysofaresolutioninlieuofameetingbeingpassed,theCompanymustsendacopyoftheresolutiontoeveryshareholderwhodidnotsigntheresolutionoronbehalftheresolutionwasnotsigned.

Aresolutioninlieuofameetingmaybesignedwithoutanypriornoticebeinggiventoshareholdersandmayconsistofseveraldocuments(includingletters,facsimiles,electronicmailorothersimilarmeansofcommunication)inlikeformeachsignedorassentedtobyoneormoreshareholders.

14PROCEEDINGSATMEETINGSOFSHAREHOLDERS

14.1ChairpersonmaybeappointedformeetingTheshareholderspresentmaychooseoneoftheirnumbertobechairpersonofthemeeting.Thechairpersonmay(andifsodirectedbythemeetingmust)adjournthemeetingfromtimetotimeandfromplacetoplace.Nobusinessmaybetransactedatanyadjournedmeetingexceptthebusinesswhichwasleftunfinishedatthemeetingwhichwasadjourned.

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14.2NoticeofMeetingsWrittennoticeofthetimeandplaceofaformalmeetingofshareholdersmustbegiventoeveryshareholderentitledtoreceivenoticeofthemeetingandtoeverydirectorandanyauditoroftheCompanynotlessthan10workingdaysbeforethemeeting.

Thenoticemuststateboth:

14.2.1Thenatureofthebusinesstobetransactedatthemeetinginsufficientdetailtoenableashareholdertoformareasonedjudgmentinrelationtoit;and

14.2.2Thetextofanyspecialresolutiontobesubmittedtothemeeting.Ifameetingofshareholdersisadjournedforlessthan30daysitisnotnecessarytogivenoticeofthetimeandplaceoftheadjournedmeetingotherthanbyannouncementatthemeetingwhichisadjourned.

14.3IrregularityinprovisionofnoticeAnirregularityinanoticeofameetingiswaivedifalltheshareholdersentitledtoattendandvoteatthemeetingattendthemeetingwithoutprotestastotheirregularity,orifallsuchshareholdersagreetothewaiver.Theproceedingsofameetingarenotinvalidatedbytheaccidentalomissiontogivenoticeofthemeetingtoapersonwhoisentitledtoreceivenoticeofit,orbynon-receiptofthenoticebysuchaperson.

14.4EntitlementtonoticeofmeetingsTheshareholderswhoareentitledtoreceivenoticeofameetingofshareholdersare:

14.4.1Iftheboardfixesadateforthepurpose,thoseshareholderswhosenamesareregisteredintheshareregisteronthatdate;or

14.4.2Iftheboarddoesnotfixadateforthepurpose,thoseshareholderswhosenamesareregisteredintheshareregisteratthecloseofbusinessonthedayimmediatelyprecedingthedayonwhichthenoticeisgiven.

14.5LimitsonappointingdatesAdatemustnotbefixedforaMeetingthatwilltakeplacemorethan30workingdaysafterorlessthan10workingdaysafterthedateonwhichtheNoticeisgivenunderClause14.2.

14.6MethodsofholdingmeetingsAmeetingofshareholdersmaybeheldeither:

14.6.1Byanumberofshareholders,whoconstituteaquorum,beingassembledtogetherattheplace,dateandtimeappointedforthemeeting;or

14.6.2Bymeansofaudio,audioandvisual,communicationbywhichallshareholdersparticipatingandconstitutingaquorum,cansimultaneouslyheareachotherthroughoutthemeeting;or

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14.6.3Bymeansofelectroniccommunicationthroughwhichallshareholdershavetheopportunitytocommentoneachproposal,andaccessthecommentsofothershareholdersbeforevotingcloses.

14.7QuorumNobusinessmaybetransactedatameetingofshareholdersifaquorumisnotpresent.Atshareholdermeetings,aquorumnecessaryforthetransactionofbusinessshallbe25%ofthetotalnumberofshareholdersiftheCo-ophas300orfewershareholders;or75shareholdersiftheCo-ophasmorethan300shareholders.

Ifaquorumisnotpresentwithin30minutesafterthetimeappointedforthemeeting:

Inthecaseofameetingcalledbytheboardonthewrittenrequestofshareholdersunders121(b),themeetingisdissolved,andInthecaseofanyotherformalmeeting,themeetingisadjournedtothefollowingweekortosuchotherdate,timeandplaceasthedirectorsagree,and,ifattheadjournedmeetingaquorumisnotpresentwithin30minutesafterthetimeappointedforthemeeting,theshareholdersortheirproxiespresentareaquorum.

14.8VotingInthecaseofameetingofshareholders,unlessapollisdemanded,votingshallbebywhicheverofthefollowingmethodsisdeterminedbythechairpersonofthemeeting:

14.8.1Votingbyvoice;or

14.8.2Votingbyshowofhands;or

14.8.3Incaseofameetingheldbyanelectronicmeansunder14.6,bythevotesplacedonthatelectronicmeans.14.8.4Inthecaseofameetingofshareholdersheldbymeansofaudio,audioandvisual,orelectroniccommunication,unlessapollisdemanded,votingatthemeetingshallbebytheshareholderssignifyingindividuallytheirassentordissentbyvoice.

14.9PollsAdeclarationbythechairpersonofthemeetingthataresolutioniscarriedbytherequisitemajorityisconclusiveevidenceofthatfact,unlessapollisdemanded.

Atameetingofshareholdersapollmaybedemandedby:

14.9.1Notlessthan5shareholdershavingtherighttovoteatthemeeting;

14.9.2Ashareholderorshareholdersrepresentingnotlessthan10percentofthetotalvotingrightsofallshareholdershavingtherighttovoteatthemeeting;

14.9.3AshareholderorshareholdersholdingsharesintheCompanythatconferarighttovoteatthemeetingandonwhichtheaggregateamountpaidupisnotlessthan10percentofthetotalamountpaiduponallsharesthatconferthatright;or

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14.9.4Thechairpersonofthemeeting.

Apollmaybedemandedeitherbeforeorafterthevoteistakenonaresolution.Ifapollistaken,votesmustbecountedaccordingtothevotesattachedtothesharesofeachshareholderpresentinpersonorbyproxyandvoting.

Thechairpersonofashareholders’meetingisnotentitledtoacastingvote.Forthepurposesofthisclause,theinstrumentappointingaproxytovoteatameetingoftheCompanyconfersauthoritytodemandorjoinindemandingapollandademandbyapersonasproxyforashareholderhasthesameeffectasademandbytheshareholder.

14.10Proxies

14.10.1Ashareholdermayexercisetherighttovoteeitherbybeingpresentinpersonorbyproxy.Aproxyforashareholderisentitledtoattendandbeheardatameetingofshareholdersasiftheproxyistheshareholder.14.10.2Aproxymustbeappointedbynoticeinwritingsignedbytheshareholderandthenoticemuststatewhethertheappointmentisforaparticularmeetingoraspecifiedterm.

14.10.3Noproxyiseffectiveinrelationtoameetingunlessacopyofthenoticeofappointmentisproducedatleast48hoursbeforethestartofthemeeting.

14.11VotebeforenoticeofrevocationAvotegiveninaccordancewiththetermsofanoticeofappointmentofproxyisvalidnotwithstanding:14.11.1Thepreviousdeathorinsanityoftheshareholder;

14.11.2Therevocationofthenoticeoroftheauthorityunderwhichthenoticewasexecuted;or14.11.3Transferoftheshareinrespectofwhichthenoticeisgiven.Ifnonoticeinwritingofthedeath,insanity,revocation,ortransferhasbeenreceivedbytheCompanyattheregisteredofficebeforethecommencementofthemeetingoradjournedmeetingatwhichthenoticeisused,orpresentedatthemeetingoradjournedmeetingbeforethevoteisgiven.

14.12MinutesTheboardmustensurethatminutesarekeptofallproceedingsatformalmeetingsofshareholders.Minuteswhichhavebeensignedcorrectbythechairpersonofthemeetingareprimafacieevidenceoftheproceedings.

14.13ShareholderproposalsAshareholdermaygivewrittennoticetotheboardofamattertheshareholderproposestoraisefordiscussionorresolutionatthenextmeetingofshareholdersatwhichtheshareholderisentitledtovote.

Ifthenoticeisreceivedbytheboardnotlessthan20workingdaysbeforethelastdayonwhichnoticeoftherelevantmeetingofshareholdersisrequiredtobegivenbytheboard,theboardmust,attheexpenseoftheCompany,givenoticeoftheshareholderproposalandthetextofanyproposedresolutiontoallshareholdersentitledtoreceivenoticeofthe

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meeting.Ifthenoticeisreceivedbytheboardnotlessthan5workingdaysandnotmorethan20workingdaysbeforethelastdayonwhichnoticeoftherelevantmeetingofshareholdersisrequiredtobegivenbytheboard,theboardmust,attheexpenseoftheshareholder,givenoticeoftheshareholderproposalandthetextofanyproposedresolutiontoallshareholdersentitledtoreceivenoticeofthemeeting.

Ifthenoticeisreceivedbytheboardlessthan5workingdaysbeforethelastdayonwhichnoticeoftherelevantmeetingofshareholdersisrequiredtobegivenbytheboard,theboardmust,ifpracticable,andattheexpenseoftheshareholder,givenoticeoftheshareholderproposalandthetextofanyproposedresolutiontoallshareholdersentitledtoreceivenoticeofthemeeting.

Ifthedirectorsintendthattheshareholdersmayvoteontheproposalbyproxytheymustgivetheproposingshareholdertherighttoincludeinorwiththenoticegivenbytheboardastatementofnotmorethan1000wordspreparedbytheproposingshareholderinsupportoftheproposal,togetherwiththenameandaddressoftheproposingshareholder.

Theboardisnotrequiredtoincludeinorwiththenoticegivenbytheboard:

14.13.1Anypartofastatementpreparedbyashareholderwhichthedirectorsconsidertobedefamatory(withinthemeetingoftheDefamationAct1992),frivolousorvexatious;or

14.13.2Anypartofaproposalorresolutionbyashareholderthatthedirectorsconsidertobedefamatory(withinthemeaningoftheDefamationAct1992).

14.13.3Wherethecostsofgivingnoticeoftheshareholderproposalandthetextofanyproposedresolutionarerequiredtobemetbytheproposingshareholder,theproposingshareholdermust,ongivingnoticetotheboard,depositwiththeCompanyortendertotheCompanyasumsufficienttomeetthosecosts.

14.14CorporationsmayactbyrepresentativesAbodycorporatewhichisashareholdermayappointarepresentativetoattendameetingofshareholdersonitsbehalfinthesamemannerasthatinwhichitcouldappointaproxy.

14.15VotesofJointHoldersWhere2ormorepersonsareregisteredastheholderofashare,thevoteofthepersonnamedfirstintheshareregisterandvotingonamattermustbeacceptedtotheexclusionofthevotesoftheotherjointholders.

14.16OtherproceedingsExceptasprovidedinthisconstitutionandtheAct,ameetingofshareholdersmayregulateitsownprocedure.

14.17Shareholderparticipationbyelectronicmeans(1)Forthepurposesofthisschedule,ashareholder,ortheshareholder'sproxyorrepresentative,mayparticipateinameetingbymeansofaudio,audioandvisual,orelectroniccommunicationif(a)theboardapprovesthosemeans;and(b)theshareholder,proxy,orrepresentativecomplieswithany

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conditionsimposedbytheboardinrelationtotheuseofthosemeans(including,forexample,conditionsrelatingtotheidentityoftheshareholder,proxy,orrepresentativeandthatperson'sapprovalorauthentication(includingelectronicauthentication)oftheinformationcommunicatedbyelectronicmeans).

(2)toavoiddoubt,participationinameetingincludesparticipationinanymatterspecifiedinthisscheduleorpermittedbytheconstitutionoftheCompany.

PART5–DIRECTORS

15APPOINTMENTANDREMOVALOFDIRECTORS

15.1BoardMembershipTheBoardshallconsistofnotlessthanfour(4)normorethanfourteen(14)directors,astheBoardmayfromtimetotimedetermine,andnotlessthan40%ofDirectorsmustbeTransactingShareholders.

15.2FirstDirectorsApersonnamedasadirectorinthisconstitutionholdsofficeasadirectorfromthedateofregistrationuntilthatpersonceasestoholdofficeasadirectorinaccordancewiththeActorthisconstitution.

15.3SubsequentDirectorsSubsequentdirectorsoftheCompanywillbeelectedbyordinaryresolution,orappointedbytheBoardassetoutat15.4Twoormoredirectorsmaybeappointedinasingleresolution.

15.4.AppointedDirectors

15.4.1Theboardmayappointadirectortofillacasualvacancy.

15.4.2TheboardmayappointoneormorepersonswhohavespecificskillsorrepresentsthecommunityofLoomiousers,asadditionaldirectors,providedthatthetotalnumberofdirectorswillnotexceed14.

15.4.3Adirectorappointedunderthisclause15.4holdsofficeuntilthenextannualmeeting,butmaystandforelectionsatthatmeeting.

15.5RotationofBoardMembershipMembershipoftheboardwillberotatedasfollows:

15.5.1Nodirectorshallholdofficeforaperiodoflongerthantwoyearswithoutretiringandofferinghimselforherselfforre-election.

15.5.2Ateachannualmeeting,atleastonethirdofthecurrentlyoccupiedseatsmustbeupforre-election.

15.5.3ForthepurposeoftherotationofDirectors,personswhobecameDirectorsonthesamedaymustretireintheorderdeterminedbylot,unlesstheBoardresolvesotherwise.

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15.5.4Ifnonewdirectoriselectedandiftheretiringdirectorisofferinghimselforherselfforre-election,theretiringdirectorshallbedeemedtobere-electedunlessitisexpresslyresolvedbyordinaryresolutionnottofillthevacatedofficeoraresolutionforthere-electionofthatdirectorisputtotheannualmeetingandlost.

15.6ConsentrequiredApersonmustnotbeappointedadirectoroftheCompanyunlessheorshehasconsentedinwritingtobeadirectorandcertifiedthatheorsheisnotdisqualifiedfrombeingappointedorholdingofficeasadirectoroftheCompany.

15.7RemovalAdirectoroftheCompanymayberemovedfromofficebyspecialresolutionpassedatameetingcalledforthepurposeorforpurposesthatincludetheremovalofthedirector.Thenoticeofmeetingmuststatethatthepurposeorapurposeofthemeetingistheremovalofthedirector.

15.8VacationofofficeTheofficeofdirectoroftheCompanyisvacatedifthepersonholdingthatoffice:

15.8.1ResignsbysigningawrittennoticeofresignationanddeliveringittotheaddressforserviceoftheCompany,suchnoticetobeeffectivewhenitisreceivedatthataddressoratsuchlatertimespecifiedinthenotice;or

15.8.2Isremovedfromofficeinaccordancewithclauses15.7;or

15.8.3Becomesdisqualifiedfrombeingadirectorpursuanttos151oftheAct;or

15.8.4Dies.

15.9AdditionalDirectorsTheBoardmayfromtimetotimeappointanypersontobeanadditionaldirector,eithertofillacasualvacancyorasanadditiontotheexistingdirectors,whoshallholdofficeonlyuntilthenextannualmeeting.

16POWERSOFDIRECTORS

ThepowersoftheDirectorswilltakeintoaccountthefollowinguniquefeaturesofLoomioCo-operative:

IncarryingoutitsobligationsundertheActandunderthisConstitution,TheBoardwillatalltimescarryoutitsdutieswithaviewtoservingthetransactingshareholders,andfindingwaystoinvolveandengagethetransactingshareholdersinimportantdecisions.WheneverdevelopingprocessestocarryouttheirdutiesunderthisConstitutiontheBoardwillemphasisecollaborationandgeneratecollectivewisdomwithintheshareholdingandinterestgroups.Whencarryingoutitsduties,theBoardwillbeguidedbythepurposesoftheCompanyasexpressedinthisdocument.

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GovernanceofCompany

16.1ThebusinessandaffairsoftheCompanymustbegovernedby,orunderthedirectionoftheboard.

16.2Theboardhasallthepowersnecessaryforgoverning,andfordirectingthemanagementofthebusinessandaffairsoftheCompany.

17DUTIESOFDIRECTORS

17.1DutytoactingoodfaithSubjecttoclauses17.2to17.4,adirector,whenexercisingpowersorperformingduties,mustactingoodfaithandinwhatthedirectorbelievestofurtherthepurposesoftheCoop.

17.2ExerciseofpowersinrelationtoemployeesNothinginclause17.1limitsthepowerofadirectortomakeprovisionforthebenefitofemployeesoftheCompanyinconnectionwiththeCompanyceasingtocarryonthewholeorpartofitsbusiness.

17.3DirectorstocomplywithActandConstitutionAdirectormustnotact,oragreetotheCompanyacting,inamannerthatcontravenestheActorthisconstitution.

17.4RecklesstradingAdirectormustnotcauseoralloworagreetothebusinessoftheCompanybeingcarriedoninamannerlikelytocreateasubstantialriskofseriouslosstotheCompany’screditors.

17.5DutyinrelationtoobligationsAdirectormustnotagreetotheCompanyincurringanobligationunlessthedirectorbelievesatthattimeonreasonablegroundsthattheCompanywillbeabletoperformtheobligationwhenitisrequiredtodoso.

17.6Director’sdutyofcareAdirectorwhenexercisingpowersorperformingdutiesasadirector,mustexercisethecare,diligence,andskillthatareasonabledirectorwouldexerciseinthesamecircumstancestakingintoaccount,butwithoutlimitation17.6.1ThenatureoftheCompany;

17.6.2Thenatureofthedecision;and

17.6.3Thepositionofthedirectorandthenatureoftheresponsibilitiesundertakenbyit.

18RELIANCEONINFORMATIONANDADVICE

18.1AdirectoroftheCompany,onexercisingpowersorperformingdutiesasadirector,mayrelyonreports,statements,andfinancialdataandotherinformationpreparedorsupplied,andonprofessionalorexpertadvicegiven,byanyofthefollowingpersons:

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18.1.1AnemployeeoftheCompanywhomthedirectorbelievesonreasonablegroundstobereliableandcompetentinrelationtothemattersconcerned;

18.1.2Aprofessionaladvisororexpertinrelationtomatterswhichthedirectorbelievesonreasonablegroundstobewithintheperson’sprofessionalorexpertcompetence;

18.1.3Anyotherdirectororcommitteeofdirectorsuponwhichthedirectordidnotserveinrelationtomatterswithinthedirector’sorcommittee’sdesignatedauthority.

18.2Clause18.1appliestoadirectoronlyifthedirector

18.2.1Actsingoodfaith;and

18.2.2Makesproperinquirywheretheneedforinquiryisindicatedbythecircumstances;and

18.2.3Hasnoknowledgethatsuchrelianceisunwarranted.

19SELFINTERESTTRANSACTIONS

19.1InterestsRegister

19.1.1Adirectormust,forthwithafterbecomingawareofthefactthatitisinterestedinatransactionorproposedtransactionwiththeCompany,causetobeenteredintheinterestsregister,andtheydisclosetotheboardthenatureandextentofthedirector’sinterestandthemonetaryvalueofitifthemonetaryvalueofthedirector’sinterestisabletobequantified.

19.1.2Ageneralnoticeenteredintheinterestsregisterand,iftheCompanyhasmorethanonedirector,disclosedtotheboardtotheeffectthatadirectorisashareholder,director,officerortrusteeofanothernamedcompanyortrusteeforanothernamedpersonorcompanyandistoberegardedasinterestedinanytransactionwhichmay,afterthedateoftheentryordisclosure,beenteredintowiththatcompanyorperson,isasufficientdisclosureofinterestinrelationtothattransaction.

19.1.3AdirectoroftheCompanyisnotrequiredtocomplywithclause19.1.1if:

19.1.3.1ThetransactionorproposedtransactionisbetweenthedirectorandtheCompany;and

19.1.3.2ThetransactionorproposedtransactionisoristobeenteredintointheordinarycourseoftheCompany’sbusinessandonusualtermsandconditions.

19.1.4AtransactionenteredintobytheCompanyinwhichadirectoroftheCompanyisinterestedmaybeavoidedbytheCompanyatanytimebeforetheexpirationofthreemonthsafterthetransactionisdisclosedtoalltheshareholders(whetherbymeansofthe

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Company’sannualreportorotherwise).

19.1.5AtransactioncannotbeavoidediftheCompanyreceivesfairvalueunderit.

19.1.6Nothinginclauses19.1.1to19.1.5appliesinrelationtoanindemnitygiven,insuranceprovided,orremunerationoranyotherbenefitgiventoadirectorinaccordancewiththisconstitution.

19.2InterestedDirectorsmayvoteAdirectoroftheCompanywhoisinterestedinatransactionenteredinto,ortobeenteredinto,bytheCompany,may

19.2.1Voteonamatterrelatingtothetransaction;and

19.2.2Attendameetingofdirectorsatwhichamatterrelatingtothetransactionarisesandbeincludedamongthedirectorspresentatthemeetingforthepurposeofaquorum;and

19.2.3SignadocumentrelatingtothetransactiononbehalfoftheCompany;and

19.2.4Doanyotherthinginhisorhercapacityasadirectorinrelationtothetransaction,asifthedirectorwerenotinterestedinthetransaction;UNLESSthereisanobjectionfromanyotherdirector.

20USEOFCOMPANYINFORMATION

TheCompanyisdedicatedtotheprinciplesoftransparencyandopennesswherepossibleandappropriateinthetreatmentofCompanyinformation.DirectorsmaydistributeanduseanyinformationthatcomestotheirattentionasdirectorsoftheCompanyexceptwhereinformationismarked‘confidential’.Whereinformationismarked‘confidential’thedirectorsmaynotreleaseorusethatinformationforanypurposesotherthaninaccordancewiththepurposeoftheCo-op.

Informationmayonlybemarked‘confidential’inanyoneormoreofthefollowingcircumstances,andonlyifareleasedatefortheinformationisalsodisplayedclearlyonthedocument:

20.1Inordertoassessadocumentforconfidentiality,asingledirectormaymarkadocument‘confidential’foraperiodofnogreaterthan48hoursiftheyconsideringoodfaiththatthedocumentmayfitintoanyofthefollowingcategories;

20.2Ifadocumentisconsideredtobecommerciallysensitivebytwoormoredirectors,adocumentmaybemarkedconfidentialforaperiodofnogreaterthan12months;

20.3IfadocumentcontainspersonalorprivateinformationwhichtheCompanyisrequiredtoprotectunderPrivacylegislation,anypartsofadocument(orifnecessary,theentiredocument)containingidentifyinginformationmaybemarked‘confidential’withreleaseinstructionsincluding‘onlywiththesignedconsentof[nameofindividual]’.

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20.2DisclosureanduseofinformationgenerallyAdirectoroftheCompanymaydisclose,makeuseof,oractonCompanyinformationif:

20.2.1Particularsofthedisclosure,use,ortheactinquestionareenteredintheinterestsregister;and20.2.2Thedirectorisfirstauthorisedtodosobytheboard;and

20.2.3Thedisclosure,use,oractinquestionwillnot,orwillnotbelikelyto,prejudicetheCompany.

21PROCEEDINGSOFDIRECTORS

21.1Chairperson

21.1.1Thedirectorsmayelectoneoftheirnumberasachairpersonoftheboardtoholdofficeuntilheorsheresignsoruntilthedirectorselectachairpersoninhisorherplace.

21.1.2Ifnochairpersoniselected,orifatameetingoftheboardthechairpersonisnotpresentwithin10minutesafterthetimeappointedforthecommencementofthemeeting,thedirectorspresentmaychooseoneoftheirnumbertobechairpersonofthemeeting.

21.3Noticeofmeeting

21.3.1Adirectoror,ifrequestedbyadirectortodoso,anemployeeoftheCompany,mayconveneameetingoftheboardbygivingnoticeinaccordancewithclause21.3.2.

21.3.2Notlessthan2workingdays’noticeofameetingoftheboardmustbesenttoeverydirector,whetherornotitisinNewZealand,andthenoticemustincludethedate,timeandplaceofthemeetingandthematterstobediscussed.

21.3.3Anirregularityinthenoticeofameetingorafailuretogivenoticeiswaivedifalldirectorsentitledtoreceivenoticeofthemeetingattendthemeetingwithoutprotestastotheirregularityorifalldirectorsentitledtoreceivenoticeofthemeetingagreetothewaiver.

21.4MethodsofholdingmeetingsAmeetingoftheboardmaybeheldeither:

21.4.1Byanumberofthedirectors,whoconstituteaquorum,beingassembledtogetherattheplace,date,andtimeappointedforthemeeting;or

21.4.2Bymeansofaudio,oraudioandvisual,communicationbywhichalldirectorsparticipatingandconstitutingaquorum,cansimultaneouslyheareachotherthroughoutthemeeting.

21.5Quorum21.5.1Nobusinessmaybetransactedatameetingoftheboardifaquorumisnotpresent.

21.5.2Aquorumforameetingoftheboardisamajorityofthedirectors.

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21.6VotingEverydirectorhasonevote.

21.6.1Thechairpersonshallnothaveacastingvote.

21.6.2Aresolutionoftheboardispassedifitisagreedtobyalldirectorspresentwithoutdissentorifamajorityofthevotescastonitareinfavourofit.

21.6.3Adirectoratameetingoftheboardispresumedtohaveagreedtoandtohavevotedinfavourof,aresolutionoftheboardunlessitabstainsfromorvotesagainsttheresolutionatthemeeting.

21.7MinutesTheboardmustensurethatminutesarekeptofallproceedingsoftheboard.

21.8UnanimousResolution

21.8.1Aresolutioninwriting,signedorassentedtobyalldirectorsthenentitledtoreceivenoticeofaboardmeeting,isasvalidandeffectiveasifithadbeenpassedatameetingoftheboarddulyconvenedandheld.21.8.2Anysuchresolutionmayconsistofseveraldocuments(includingfacsimileorothersimilarmeansofcommunication)inlikeformeachsignedorassentedtobyoneormoredirectors.

21.8.3Acopyofanysuchresolutionmustbeenteredintheminutebookofboardproceedings.

21.9OtherproceedingsExceptasprovidedinthisconstitutionandtheAct,theboardmayregulateitsownprocedure.

22REMUNERATIONANDOTHERBENEFITS

22.1TheBoardmayauthorisethefollowingremunerationandbenefitsfordirectorsiftheyaresatisfiedthattodosoisfairtotheCompany,andapprovalofshareholdersbyspecialresolutionisgiven:

22.1.1PaymentofremunerationortheprovisionofotherbenefitsbytheCompanytoadirectorforservicesasadirectororinanyothercapacity;

22.1.2PaymentbytheCompanytoadirectororformerdirectorofcompensationforlossofoffice;22.1.3MakingofloansbytheCompanytoadirector;

22.1.4GivingofguaranteesbytheCompanyfordebtsincurredbyadirector;and

22.1.5Enteringintoofacontracttodoanyofthethingspermittedbythisclause22.1.

22.2Ifapayment,benefit,loan,guaranteeorcontractisauthorisedunderclause22.1:22.2.1Theboardmustensurethatparticularsthereofareforthwithenteredintheinterestsregister,and22.2.2Directorswhovoteinfavourthereofmustsignacertificatestatingthat,intheiropinion,itisfairtotheCompany,andthegroundsforthatopinion.

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23INDEMNITYANDINSURANCE

23.1Companymayindemnifyadirectororemployee

23.1.1TheCompanymayindemnifyadirectororemployeeoftheCompanyorarelatedcompanyforanycostsincurredbyhimorherinanyproceeding

23.1.1.1Thatrelatestoaliabilityforanyactoromissioninitscapacityasadirectororemployee;and

23.1.1.2Inwhichthejudgementisgiveninitsfavour,orinwhichitisacquitted,orwhichisdiscontinued.

23.1.2TheCompanymayindemnifyadirectororemployeeoftheCompanyorarelatedcompanyinrespectof23.1.2.1LiabilitytoanypersonotherthantheCompanyorarelatedcompanyforanyactoromissioninitscapacityasadirectororemployee;or

23.1.2.2Costsincurredbythatdirectororemployeeindefendingorsettlinganyclaimorproceedingrelatingtoanysuchliability,notbeingcriminalliabilityinrespectofabreachinthecaseofadirector,ofthedutyspecifiedins131or,inthecaseofanemployee,ofanyfiduciarydutyowedtotheCompanyorarelatedcompany.

24INSURANCEFORADIRECTOROREMPLOYEE

TheCompanymay,withthepriorapprovaloftheboard,effectinsuranceforadirectororemployeeoftheCompanyorarelatedcompanyinrespectof

24.1Liability,notbeingcriminalliability,foranyactoromissioninitscapacityasadirectororemployee;or24.2Costsincurredbythatdirectororemployeeindefendingorsettlinganyclaimorproceedingrelatingtoanysuchliability;or

24.3Costsincurredbythatdirectororemployeeindefendinganycriminalproceedings:

24.3.1Thathavebeenbroughtagainstthedirectororemployeeinrelationtoanyactoromissioninitscapacityasadirectororemployee;and

24.3.2Inwhichitisacquitted.

24.4Thedirectorswhovoteinfavourofauthorisinginsuranceunderthisclausemustsignacertificatestatingthat,intheiropinion,thecostofeffectingtheinsuranceisfairtotheCompany.

24.5Theboardmustensurethatparticularsofanyindemnitygivento,orinsuranceeffectedfor,anydirectororemployeeoftheCompanyorarelatedcompany,areenteredintotheinterestsregister.

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PART6–OTHERPROVISIONS

25AMENDMENTOFCONSTITUTION

TheshareholdersoftheCompanymay,byspecialresolution,alterorrevokethisconstitution.

26METHODOFCONTRACTING

AcontractorotherenforceableobligationmaybeenteredintobytheCompanyasfollows

26.1Anobligationwhich,ifenteredintobyanaturalperson,would,bylaw,berequiredtobebydeed,maybeenteredintoonbehalfoftheCompanyinwritingsignedunderthenameoftheCompanyby:

26.1.1TwoormoredirectorsoftheCompany;or

26.1.2Adirector,andanotherpersonorpersonsauthorisedtodosobytheboardwhosesignatureorsignaturesmustbewitnessed;or

26.1.3Oneormoreattorneysappointedbythecompanyinaccordancewiths181oftheAct.

26.2Anobligationwhich,ifenteredintobyanaturalperson,isbylaw,requiredtobeinwriting,maybeenteredintoonbehalfofthecompanyinwritingbyapersonactingundertheCompany’sexpressorimpliedauthority.26.3Anobligationwhich,ifenteredintobyanaturalperson,isnot,bylaw,requiredtobeinwriting,maybeenteredintoonbehalfoftheCompanyinwritingororallybyapersonactingundertheCompany’sexpressorimpliedauthority.

27COMPANYRECORDS

TheCompanymustkeepthefollowingdocumentsatitsregisteredoffice:

27.1Thisconstitution;

27.2Minutesofallmeetingsandresolutionsofshareholderswithinthelast7years;

27.3Aninterestsregister;

27.4Minutesofallmeetingsandresolutionsofdirectorsanddirectors’committeeswithinthelast7years;

27.5CertificatesgivenbydirectorsundertheActwithinthelast7years;

27.6Thefullnamesandaddressesofthecurrentdirectors;

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27.7Copiesofallwrittencommunicationstoallshareholdersorallholdersofthesameclassofsharesduringthelast7years,includingannualreports;

27.8CopiesofallfinancialstatementsandgroupfinancialstatementsrequiredtobecompletedbytheActortheFinancialReportingAct1993forthelast7completedaccountingperiodsoftheCompany;

27.9Theaccountingrecordsrequiredbys194forthecurrentaccountingperiodandforthelast7completedaccountingperiodsoftheCompany;and

27.10Theshareregister.

28ACCOUNTS

TheboardoftheCompanymustcauseaccountingrecordstobekeptthat:

28.1CorrectlyrecordandexplainthetransactionsoftheCompany;and

28.2WillatanytimeenablethefinancialpositionoftheCompanytobedeterminedwithreasonableaccuracy;and

28.3WillenablethedirectorstoensurethatthefinancialstatementsoftheCompanycomplywiths10oftheFinancialReportingAct1993andanygroupfinancialstatementscomplywiths13ofthatAct;and

28.4WillenablethefinancialstatementsoftheCompanytobereadilyandproperlyaudited.

29ANNUALREPORT

29.1Theboardmust,within5months(oriftheCompanyisanexemptcompany,within9months)afterthebalancedateoftheCompany,prepareanannualreportontheaffairsoftheCompanyduringtheaccountingperiodendingonthatbalancedate.

29.2TheboardmustsendtoeveryshareholderoftheCompany,notlessthan20workingdaysbeforethedatefixedforholdingtheannualmeetingofshareholders:

29.2.1Acopyoftheannualreport;or

29.2.2Anoticecontainingthestatementsspecifiedins209(3)oftheActaccompaniedbyanyadditionalinformationordocumentationthattheboardoftheCompanythinksfit.

29.3Iftheboardhassentanoticetoshareholdersunderclause29.2.2,theboardmust:

29.3.1Sendacopyoftheannualreportandtheconciseannualreport(ifonehasbeenprepared)toanyshareholderifrequestedtodosowithin15workingdaysofreceiptofthenoticeofrequestinaccordancewiths209AoftheAct.

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29.3.2Ensurethattheannualreportandconciseannualreport(ifonehasbeenprepared)aremadeavailablebyelectronicmeansinaccordancewiths209BoftheAct.

29.4EveryannualreportfortheCompanymustbeinwritinganddatedandmustcontainthereports,financialstatementsandinformationrequiredbys211.

29.5Subjecttoclause29.6,ashareholderoftheCompanymayfromtimetotime,bywrittennoticetotheCompany,waivetherighttoreceivealloranydocumentsfromtheCompanyandmayrevokethewaiverinthesamemannerand,whilethewaiverisineffect,theCompanyneednotsendtotheshareholderthedocumentstowhichthewaiverrelates.

29.6IfashareholderoftheCompanypurportstowaivetherighttoreceivebothacopyoftheannualreportandanoticeunderclause29.2.2:

29.6.1Thepurportedwaiverisinvalid;and

29.6.2TheboardoftheCompanymustsendtotheshareholderacopyoftheannualreportoranoticeunderclause29.2.2.

30AUDITOR

30.1TheCompanymust,ateachannualmeeting,appointanauditorto

30.1.1Holdofficefromtheconclusionofthemeetinguntiltheconclusionofthenextannualmeeting;and

30.1.2AuditthefinancialstatementsoftheCompanyfortheaccountingperiodnextafterthemeeting.

30.2Notwithstandingclause30.1,theCompanyneednotappointanauditorif,atorbeforethemeeting,aunanimousresolutiontothateffectispassedbyalltheshareholderswhowouldbeentitledtovoteonthatresolutionatameetingofshareholders.Sucharesolutionshallceasetohaveeffectatthecommencementofthenextannualmeeting.

31NOTICES

Notices,statements,reports,accounts,orotherdocumentsmustbeservedinaccordancewithPartXXIIoftheAct.

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GovernanceLoomiohasaboardofdirectors,whichservesasimilargovernancefunctiontoboardsofotherNewZealandcompanies.

Aboardis:

agroupwhomeetregularlytolookattheperformanceandstrategicprogressofthecompanyatleastoneindependentdirectorandotherowner-operatordirectors(executivedirectors)agroupwhocanseparatethemselvesfromtheday-to-dayoperationsandtakeabirds-eyeviewofthebusinessagroupwhocandebatethedifficultissuesandcomeoutwithacleardecisionforthefutureofthecompanyultimately,agroupwhoguides,andiscommittedto,thecompany.

--TheNewZealandInstituteofDirectors

AtLoomio,directorsareappointedbycooperativemembers,i.e.theshareholders.Accordingtoourconstitution,atleast40%ofthedirectorsmustalsobeco-opmembers.

Wemandatetheboardintheareasoflong-termstrategy,legalandregulatorycompliance,riskmanagement,andapprovingouroverallbudget.

TheLoomioboardmeetsmonthly,andcollaboratestogetheronLoomiobetweenmeetings.

Someresponsibilitesofourboard:

bringingbusinessandothersubject-areaexpertisetocritiquingandprovidingaccountabilityonthemember-createdstrategyensuringgoodgovernancebymakingsurewe'vegottherightpeople&processestodeliverourstrategymakingsurethecompanycomplieswiththelaw

Theboardbalancesopportunityandrisk,workingonbehalfofmembershareholders,investors,andallLoomiostakeholderstoguideandsupportthemanagementofthecompany.Operationally,thisiscarriedoutthroughdelegationtothecoordinators.

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Workingtogether

Weuserhythmstobalancefreedomandfocusourpurposeisourforeverreasonforbeingwedostrategytotellstoriesfrom3yearsinthefuturewedoplanningevery3monthssoeveryoneisfocussedonthesamethingweruntwo-weeksprintstomaintainagility,clarity,andaccountabilityweself-organiseintodynamicworkinggroupstoaddressareasofworkwehaveacollaborativeprocesstoprioritiseproductdevelopment

Theevolutionofourorganisationalstructure

Theswarm

IntheearliestdaysofLoomio,wewereorganisedasa"swarm"-wehadopendoormeetingsonceaweek,andanyonecouldrockupandhelpout.Weranatinycrowdfundingcampaign,andfoundedanLLCsowecouldhaveabankaccount.

In2012,thecoreteamcommittedtotheproject,andweformedaworker-ownedcooperative.Therewerestillalotofpeoplecontributingonacasualparttimebasis,buttherewasalsoagroupoffulltimepeoplewhobecameco-owners.Weraisedaroundofloansfromfriendsandfamily,andconvenedaboard.

Internally,wewere"self-organised"anditwassomewhatchaotic,butitworkedforextremelyflexibleadaptationandlotsoflearningquickly.Wefocusedonpeer-to-peersupportsystemslikestewardship,andhavingregularretreats.

Coordinatedprograms

Inmid-2014,wecompletedamajorcrowdfundingcampaign,whichmeantwesuddenlyhad1,600newexternalstakeholderswhowereexpectingustodeliveronourpromises.Thistriggeredustodevelopamoreexplicitorganisationalstructure.

Webroketheteamupintoworkprograms,andnominatedcoordinators.Everyprogramhadamandatetodeliveraspecificoutcome,ashareofthebudgetasallocatedbythecoopmembers,andacoordinatortomaintainalignmentwithinandbetweenprograms.

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Thissystemworkedprettywell:wedeliveredonourcrowdfundingpromisesandwelearnedalotabouthowademocraticworkplacecanbesuperefficient.

Embracingagile

Thenweevolvedagain,andbecameafullyagileteam.Wehadalwaysdrawnonelementsofagileorganisinginoursoftwaredevelopmentpractices,butitwaswhenwestartedincorporatingallworkacrosstheco-opintoagilesprintsthatitreallyclickedtogether.

Every3monthswestopandreassesstheteammakeup,thecoordinators,andthebudgettocheck:arewestillmakingtheabsolutebestuseofthismoneythat’sbeenentrustedtous?Thismadeussuperadaptiveandefficient,butofcourseitwasreallydisruptivetoo.

Inlate2015weraisedmoneyfromimpactinvestors,whichfinallybroughtustoaleveloffinancialsecuritywherewecouldthinkmorethan3monthsahead.Thishasenabledustothinkinglong-term,resourceasolidcoreteam,andsettleintoasetoffunctionalprocessesthataddressdifferentperspectivesandtime-scalesofourwork.

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Strategy

Wedostrategytotellstoriesfrom3yearsinthefutureThestrategyworkinggroupconvenestotalkaboutatopicfromtheperspectiveofthreeyearsout.Theworkinggroupisopentoanyoneontheteam.Sometimesweinviteadvisorsorexpertsintosharetheirexpertise,too.

Weuselotsofdifferentapproachestodothislongtermthinkingtogether,e.g.seethisarticleabouthowVivienguidedusthroughtwodifferentframeworks:BlueOceanandTransformativeScenarios.

CollaborativeStorytelling

Oneapproachwe’veseenworkreallywelliscollaborativestorytelling.Thenarrativeformatisanexcellentwaytogetpeopletotalktogetherinplainlanguageaboutwhatmemightdointhefuture.It’sanaccessiblewayforanyoneontheteamtocontributetheirpiecetothecollectiveintelligence,andforustobuildsharedlanguage.

Foranexample,seethisstorywewrotein2015,envisioningtheproductin5years.

Strategyisnotaplanexactly,itisastory:awayforustothinktogetheraboutthefuture,ratherthandecideexactlyonwhatwemustdo.Nooneknowswhatwillhappeninthreeyears,sowedon’tgettoocaughtupondetailatthistimescale.

The12-monthhorizonisabitmorepredictablethough.That’swherewedoplanning.

Strategy

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Planning

AnnualWedoannualplanningsoeveryoneisfocusedonthesamething,andallthedifferentareasofourworkadduptoacoherentandcoordinatedwhole.

Ourannualplanningprocessstartswithadayoutoftheoffice.Togetherweagreewhatourfocuswillbefortheyear.

2016Plan

We’vealwayssaidthatthebestwaywecandeliveroursocialmissionistodevelopthefinancialfreedomtochartourowncourse.Soweagreedthatourfocusfor2016isprovingthebusinessmodel.

Wediscussedhowwecanbreakthisworkupintostreams,basedonthegroupsofpeopleweserve:

wewanttoearntheconfidenceofvalues-alignedinvestorswhowillsupportourgrowthwewanttoreachoutintotheworldtotellpeopleabouthowwecanhelpthemorganiseinclusivelyandeffectivelywewanttosupportourcustomerstouseLoomiotomakeapositiveimpactintheirworkplacesandcommunitiesandwewanttonurtureourteamofamazinghumanstofeelawesomeintheirwork

QuarterlyEveryquarter,wehaveanawayday,(precededandfollowedbyvariouspreparationandworkshops),wherewetakestockofwherewearerelativetoouroverallvision,annualplan,andemergingreality,anddecidewhattofocusonforthecoming3months.Thisallowsustoupdateourunderstandingofourannualplanaswelearnmore,andtheworldchanges,andadjustcourseaccordingly.

Quarterlyplanstakearangeofforms,dependingonthecircumstancesandneedsoftheteam.Usuallyweendupwithamorein-depthdocument,accompaniedbyaneasilyaccessiblesummary.

Planning

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Thegoalistoprovideaguidingfocusforallourworkacrosstheteam.Becausewegiveindividualsalotofautonomyanddon'tmicro-manage,weneedtoagreesomethemesandsharedgoalstohavecollectiveimpact.Ifwetrytodoeverything,we'relikelytobedistractedandstretchedtoothin.Butweliketonameambitiousgoalstomotivateourselves.

Quarterlyplanningformat

Pre-AwayDay

workinggroupseachconveneanddiscusswhattheyaccomplishedinthequarterabouttoend,andwhatthey'velearnedtoinformwhatwecouldworkonnextevidenceandmetricsareproduced,reportsarepulledtogetherthecoordinatorswriteaquarterlyreportgivinganassessmentofhowwedidachievingourpreviousquarterlygoalseveryoneindividuallyreflectsonwhathappenedoverthequarterandwhattheythinkaboutupcomingpriorities

Planning

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AwayDay(Offsite)

Whileweleaveroomforflexibilityintheagendaandfacilitation,thisisaformatwe'vegenerallfoundworksforus.

Arriveandhaveanextendedcheck-incircle,withspaceforbothpersonalandprofessionalreflectionsfromeachpersonContextfromtheCoordinators,reviewingwhathappenedinthelastquarterandremindingusofthequarterlyplanningprocessandgoalsDialoguecircleonarelaventtheme,toenablesomedeepercollectivethinkingGatheringquestionsanddiscussiontopics,clarifyingwhatweallneedtofeelresourcedtosettheupcomingquarterlyprioritiesCo-createdafternoonsessions,whichcantakearangeofformats:openspace,pairwalks,wholegroupdiscussion,breakoutamllgroupsonspecifictopicsSummarise,clarifynextsteps,andcheckout

Post-AwayDay

Followupworkshopstogodeeperontopicsthataroseoutoftheawayday,whichareusuallymoredetailedandelucidateastrategyorworkplanforaspecificareaCoordinatorssynthesisetheoutcomesoftheawaydayandreflectthembacktotheteamWediscussandworktowardagreeingthequarterlygoalsonofficiallyonLoomioTheteamgetstoworkdeliveringourtargetsforthequarter

Planning

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Sprints

weruntwo-weeksprintstomaintainagilityLikealotofsoftwarecompanies,weuseanagilesoftwaredevelopmentprocessknownas“scrum”tocoordinateourwork.

Webreakuptheyearintotwo-weekchunks.Eachchunkiscalledasprint,thoughthatiskindofadumbnamebecauseit’smoreaboutjoggingatasustainablepace,ratherthansprintingasfastaswecanandcollapsingatsomeimaginaryfinishline.

TheSprintBoard

ProbablythebestwaytounderstanditistolookatoursprintboardonTrello:

Inboxiswhereyouputstoriesthatyouthinkweshouldworkonsoon.

Thebackloggroomersgettogetherfortnightlytoconsiderthesestoriesanddecideifitisapriority(movingthecardtoNextUp)ornot(Backlog).

TheworkforthisSprintisintheTodothissprintcolumn.ThewholeteamdecideswhichstoriestobringintoeachsprintatSprintPlanningonthefirstdayofthesprint(everysecondTuesday).

Whensomeoneisworkingonaticket,weputtheirfaceonitandmoveittoInProgress.

AtthetopoftheDonecolumnisaSprintSummarycard.ItincludesourSprintgoals,notesaboutteamCapacity,andtheagendafortheSprintDemo.

Ourbacklogisdividedbetweenthisquarterandnotthisquartersowecansavegoodcardsbutnotworkonthemstraightaway.

SprintCeremonies

Sprints

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Wehaveadaybetweensprintstouseforplanningandtyinguplooseends.Wefindthatinvestingtimeingoodpreparationmakesthewholesprintprocessalotsmoother.Onprepday,theteamcheckstheiroutstandingTrellocards,reflectsonwhattheywanttoprioritiseintheupcomingsprint,andgenerallyclearsthedeckstobereadyforsprintplanning.

Sprintplanninghappensonthefirstdayofthesprint.Everyonecomestothismeeting,whereweagreesprintgoals,checkteamcapacity,agreewhichstorieswe’regoingtotakeon,andidentifyrisks.Attheendofthemeeting,wecollectivelycommittodeliveringallthisworkbytheendofthesprint.

Stand-uphappenseverymorning.It’srapidfire,soeveryonecomespreparedwithfourpiecesofinformation:whatIdidyesterday;whatI'mdoingtoday;anyblocksthatmightstopme;andwhatI'mdoingtolookaftermywellbeingtoday.

Backloggroominghappensinthemiddleofthesprint.Itwherewereviewallthecardsontheboard,processincomingfeedbackandprioritisewhattoworkonintheproduct.Moredetailsaboutthisprocesshere.

Sprintretrospectiveisonthelastdayofthesprint.Wereflectonhowthelasttwoweekshavebeen,anddiscussanyprocessimprovementswewanttofocusonintheupcomingsprint.

Sprintdemoisthelastthingwedointhesprint.Wegettogethertocelebrateeverythingwecompletedoverthepasttwoweeks:workingsoftware,newdesigns,amazingcustomerstorieswe’veheard,newpolicies,oranyotherfinishedworkwewanttoshare.Often,friendsjoinusfromoutsidetheteamwhoareinterestedtoknowwhatwe'reupto.

Sprints

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CoordinationatLoomio

ContextAsaworker-ownedcooperativecommittedtodecentralisingdecision-making,Loomiodoesnothaveatraditionalmanagerialhierarchy.However,abigpictureperspectiveofhowallthepartsoftheorganisationanddifferentworkareasfittogether,andhowtheyintersectwiththebudgetandlongertermstrategy,isessentialtooperationaleffectivenessandoverallsuccessofourmission.AtLoomio,thisroleiscalledaCoordinator.

Ourguidingprincipleforcoordinationis"dynamichierarchiesbyconsent".

"Hierarchies",becausewemandatecertainpeopleandroleswithcertainpowerandresponsibility,toperformfunctionstheco-opdecidesareneeded.It’spluralbecausethereisnoonehierarchy,butmultipleoneswecreatetosuitspecificpurposes.

"Dynamic",becausetheserolesandinternalstructuresareconstantlyevolving.Weadaptthemtomeettheco-op’sneedsresponsively.Individualsrotateinandoutofrolesregularly.Internalstructuresarealwaysupfordiscussion.Wereviewallrolesatleastquarterly(althoughtheymaychangelessfrequently).

"Consent",becauseultimatelyallmandateandpowertracesbacktotheco-opmembership-inotherswords,allofustogether.

Acoordinatorisnota"boss"or“manager”inthefamiliarsense.Therolecarriesnomoreinherentauthoritythananyotherintheco-op.It’ssimplyfocusedinadifferentway,onsynthesis,thespacesbetween,theoverallpicture,andtheintersectionsofgovernance,planning,andexecution.

Theroleofcoordinatorcarriessomeaspectsofaseniormanagementrole,inthattheboardandthemembersdelegateensuringoperationalexecutionintheco-op.However,it’sdistributedamongmultiplepeople,andultimatelyaccountabletotheworkersthemselves.Italsocarriesaspectsoffacilitation,support,andservantleadership.

Mutuallyagreedstructureforourworkhelpsustobemoreproductiveandhappier.Loomioiscommittedtoself-determinationforworkers.Atthesametime,wearekeenlyawareoftheTyrannyofStructurelessness.Whatweaimforinsteadis"Tyranny-lessstructures".

TheRoleoftheCoordinator

Coordination

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Keyconcepts

Delegation-Manyoftheresponsibilitiesofthecoordinatorarefulfilledbydelegationtoothers.Theycannotandshouldnotfulfilthemalldirectly.

Synthesis-Coordinatorstalktodifferentpeople,senseemergingthemes,facilitatetheteamtalkingtoitselfeffectively,andenhanceourcollectivesharedunderstanding.

Judgement-Wemandatethecoordinatorswithourtrusttomakecallsaboutthingslikehowgoodisgoodenoughforapieceofwork,timingfortakingondifferentissues,andprioritisation.

Responsiveness-Coordinatorskeepamarginofcapacitytodealwithemergentandunexpectedneeds.Ifit’snoonejobyet,itfallstothecoordinatorstofigureoutwhoshouldhandleit.

Skill-Giventhelevelofresponsibility,thisisaroleforexperiencedpeople.Webalanceselectingpeoplewithleadershipskillsandmanagementexperiencewithinvestinginupskillingandtrainingnewpeopleinternally.

CreatingtheContainer-Weaskthecoordinatorstopayattentiontotheconditionsinwhichweareworking,andhelpcontinuouslyimprovethem.It’snotjustaboutthework,butthecontextofthework.

RolePolicies

Thereareatleast2coordinatorsatanygiventime(neverasingleperson)

CoordinatorsneedtobeCo-opMembers

Coordinatorscheckinwitheachotherregularly,balancingtheirworkloadanddecision-makingtogether

Coordinatorsthinkandactspecificallyfromtheirperspectiveascoordinators(asopposedtotheirotheridentitieslikeMemberorDirector)

Coordinatorshaveacoachormentor(separatefromtheirstewardasaMember)-thisroleisoftenheldbytheChairoftheBoard

Entry

Appointedbyco-opmembers,withinputfromallworkers

Selectedforservantleadershipskills,managementexperience,operationalreliability,strategicthinking,andlongstandingasaco-opmember

Coordination

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Onboardedandtrainedbyexistingcoordinators(overlapbetweennewandexperiencedcoordinatorshelpsmaintaincontinuity)

Membersareinvitedtoexpressinterestintakingupthecoordinatorroleatanytime,butrotatinginistakenslowly(toensureoperationalconsistency)

Exit

Weaskcoordinatorstogiveasmuchnoticeaspossiblewhentheyarethinkingofmovingoutoftherole,tominimisetheriskofdisruption

CanberequestedtostepdownbyMembersortheBoard,orremovedbyaMemberdecisionmeetingtherequirementsofaspecialresolution(asdefinedintheconstitution)

CoordinatorResponsibilities

Pleasenotethat‘responsibility’meansthecoordinatorisexpectedtomakesureitgetsdone,notthattheywilldotheworkdirectly.Mostofthisworkisdelegatedtootherpeopleorprocesses.

Staffingdecisionsandhiring

Hireproject-basedshorttermcontractorsdirectly(peoplenotsteppingontothemembershippathway)

Hirelongtermemployeeswithanemploymentpanel(forpeoplewhoarepotentiallysteppingontomembershippathway)

Employmentresponsibilities

Newstaffonboarding

Employmentcontracts(namedaspersonstaffreportto)

Contractchanges

Visaapplications

Actasstewardsforshorttermcontractors

ConnectiontoBoard

Liability-boardisresponsibleforcertainthingsthatthecoordinatorsexecute,sothereneedstobeagoodlinkbetweenthem.OnecoordinatorisnamedashavingaspecialfocusontherelationshipwiththeBoard.

Coordination

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Ensurepreparationandimplementationofboarddecisions.Resourcetheboardfordecisionswithbackgroundmaterial,andinterpretdecisionintooperationalchanges.

Budget-boardapprovestheoverallbudget,andcoordinatorsbreakitdownintooperationalrealitytoachievestrategicoutcomes,andpreparethebudgetbasedonplanning(goals,activity,organisationandresources)

ReceiveRolesupport-extrasupport/accountabilityinadditiontostewardshipandsprintsystems(chairoftheboardorexternaldirectororadviserprovidescoaching/mentoring)

Coordinatorsattendboardmeetingtotheextentnecessary

Setupconditionstoenableoperationaldelivery

Candelegatetoaprocess(suchasagilesprints),structure(likeworkinggroups)orperson,orsimplysupportself-managementemergingfromtheteamifit’sworkingwell

Supportoperationaldeliveryprocessdevelopmentandqualityimprovements

Raiseflagstothemembership,board,teams,orindividuals/stewardsifthereareproblemswithoperationalaccountability

Coordinateannual/quarterlystrategicplanningprocess

Ensurewhatevermeetingsorprocessesneededarecarriedout

Synthesise,facilitate,reportback,supportdecision-making

Trackmembership

Facilitaterecommendingnewmemberswhentheyreachthatpointinthepathwayprocess

Offboardleavingmembers

Agreeplanofactionwithmemberswhoneedtogoonleave(whethertheyholdontotheirmembershipduringthattime,orrelinquishit)

Flaganyeligibilityconcernstotheboard(memberinsituationwheretheycan’tmeetshareholderduties)

MaintainaccurateshareholdingofMembership

ReportagainsttheannualplantoBoardandMembers

Coordinatorsreportscurrentlygooutmonthly(butthefrequencyisnotspecifically

Coordination

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definedhere)-reportingonanas-neededbasisOverseebudgetingandfinances

Coordinationandcontinuousfinancialoperations

Ensureaccuracyofrecordkeeping

Budgettracking

SignoffGSTreturns

Bankingoversight

Managecompanysecretary

Approvepayments

Shareholdingandinvestmentpaperwork

Coordination

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WorkingGroupsTheLoomioteamtendstoorganiseitselfintoworkinggroups.Theseareemergentgroupsofpeoplethatforminresponsetotheworkathand.Wedon'tdeclarewhatworkinggroupsshouldexist-rather,weseektonoticethemforming,tohelpnameandsupportthem.Joiningaworkinggroupisadecisionmadebytheworkerthemselves,notanassignment.

WhilepeopledotakeonindividualprojectsatLoomio,wegenerallyfindthat"noteamsofone"isagoodmantra.Asacollaborativeorganisation,wefindpeopletendtoworkbetteriftheyhaveacrewtakingcollectiveresponsibilitywiththem.

Someworkinggroupsformtodoaspecificjob,andthendisband.Anexampleofthiswasthe"LoomioCommunityWorkingGroup",whichcametogethertodevelopgoodpracticeandguidelinesforhowLoomiousesLoomio,reorganiseourinternalgroupstructure,andimprovehowweengagewithourwidercommunityinpublicgroupshostedbytheCo-op.Oncethenewsystemswereinplace,thegroupceasedtoexistanditsmembersmovedon.

Othertimes,workinggroupsmerge,split,orreorganise.Forexample,atonepointtheCapitalandStrategyworkinggroupsmerged,asdidtheSalesandMarketinggroups.Wegenerallyreviewworkinggroupsaspartofquarterlyplanning,orwhenevertheneedforachangearises.

WorkingGroups

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Q22016Workinggroups

Q32016WorkingGroups

Workinggroupsareusefulforseveralreasons:

WorkingGroups

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Clarityaboutroles-ifyouwanttotalktosomeoneaboutanareaofworkyouaren'tusuallyinvolvedin,youknowwhotoapproach.IndividualsalsogainmoreclarityaboutwhattheirportfolioofworkatLoomioincludes,andhelpsthemfocustheirefforts.Decision-makingdelegation-theteamknowsthatcertainareasofworkarebeingheldbysmallgroupsofpeople,whoareempoweredtomoveforwardwithoutcheckinginwitheveryoneelseaboutthedetails.Rhythm-mostworkinggroupshavearegularmeetingtime,andinternalprocessesfordecidingwhattoworkonandhowtodelivervalue.Thishelpscontinuallymoveworkforward.SpecialistExpertise-peoplewithaspecificskill(likecoding,design,governance,orstrategy)cangodeeponworkintheirarea,andpeoplecanlearnandgrowtheirskillsbytakingonatypeofwork.

WorkingGroupReportingProcess

Oneworkflowwe'vefoundquiteusefulistohavearunning"Updates"threadinourteam'smainLoomiogroupforeachworkinggroup,wheretheyreportprogressonanongoingbasis.Theseareusuallyhigh-levelupdates,sotherestoftheteamcanstayintheloopwithoutneedingtoattendanyoftheirmeetingsortakingtoomuchtime.Mostworkinggroupsalsolinktoashareddocumentorfolderoftheirgroup'snotes,incasepeoplewantmoredetail.

TheseUpdatethreadsalsoserveasachannelfortherestoftheteamtocommunicatetothatgroup.Theycanleavequestions,comments,orfeedback,whichtheworkinggroupcantakeonboard.Soifsomeonenotinvolvedinmarketinghasaquestionaboutit,theyknowwheretopostit.

Decision-making

Ifaworkinggroupistakingonanissuethatgoesbeyondtheirscopeforempowereddelegationandaffectsthewholeteam,theywillfacilitateawiderdiscussionanddecision.Workinggroupsresearch,gatherbackgroundinformation,consultwithexperts,orwhateverelseisneededtoframetheissueforthewiderteam.ThisoftentakestheformofhostingaLoomiodiscussionanddecision,butcanalsoincludeworkshops,meetings,reports,orotherprocesses.

WorkingGroups

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ProductPrioritisationHowdoesLoomiodecidewhattobuildinthesoftware?

WeuseanAgiledevelopmentprocess,sowehavefamiliarfunctionsliketheproductownerandbackloggrooming.However,wetendtotakeamoredistributed,collaborativeapproachtothesemethods.

BacklogGroomers

TheGroomersworkinggroupmeetseveryotherweek,atthemidpointofthesprint,toreviewthebacklogonoursprintboard,processincomingfeedback,andmakedecisionsaboutwhattoaskthedeveloperstospendtheirtimeworkingon.

TheGroomershearfromvariousinputsources,andtrytomaximisequalityanddiversityoffeedbackinformingproductprioritisation.Thesevoicesincludecustomersupport,ourusercommunitygroup,salesandmarketingteam,metricsandanalytics,Loomiodevelopers,facilitationexperts,accessibilityadvisors,andtheviewsoftheteammembers.

Throughoutthesprint,ifanyoneontheteamhasanideaorisofferedonefromauseroranyone,theycreateacardonthe"inbox"listonthesprintboard.TheGroomersprocessthesecardsintheirmeetings.

TheGroomersfollowthisdecision-makingflow,toprioritisecardsaccordingtoourquarterlyplan.

ProductPrioritisation

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SolutionsWorkingGroup

ProductPrioritisation

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Thesolutionsworkinggroupiswhereproblemsgotobecomesolutions.Oftenit'stempingtoidentifyanissueandjumpstraighttothefirstsolution,butoftenitturnsoutthattheproblemisactuallyonlyonepartofalargerissue,orisbettersolvedwithlateralthinking.Puttingideasthroughtobedevelopedbeforethey'vebeenproperlydesignedisarecipeforabaduserexperienceandfrustratedcoders.

Theteamchallengesitselftoexplaintheevidenceorexperienceoftheproblemclearly,withoutmakingtoomanyassumptionsbeforethedesignprocesscantakeplace.Aftersolutionshavebeendesigned,weconsiderthemfordevelopmentpriority.Whiledeliveringagreatnewdesignisexciting,wetrynottojumpstraightintobuildingthemwithoutthinkingaboutwhatotherimportantthingswemightwanttoworkon,too.

ProductOwner

TheLoomioproductownerisarolethatoccasionallyrotatesamongteammembers.Wegenerallyselectsomeonewhohasaparticularskillorpassionforhowwehaveprioritisedtheproductdevelopmentfocus.

Theproductowner'sfocusiskeepingourproductbacklogingoodshape,meaningit:

isalignedwithouragreedstrategyexpressedinannual&quarterlyplansisappropriatelyinformedbyinputfromdifferentareasofthebusinessisfullofwelldefined,designed&sizedstories,thatincludedourbestguessabouttheirhoped-forreturnoninvestmenthasanappropriateamountofspaceforexperimentationandresponsiveness

Onekeyroleoftheproductowneristohelpeveryonegettheiruserstorieswelldefinedsowecandoeffectivesprintplanning.Anotherismakingdefinitivecallsifuncertaintyaboutwhichwaytogowithaproductdecisionisholdinguptheteam.Ofcourse,wealwaysattempttobuildconsensusifpeoplehavedifferentideas,andtheproductownerfacilitatesthis.

WritingGoodStories

AnyonefromtheteamcanaddastorytotheInbox(thefirstlistontheLoomioSprintBoard).

Astoryiseitheradescriptionofaproblem,orastatementofvalue.Attheveryleastastoryshouldhaveaname,and3lines:“Asa...Iwantto...SothatIcan...”.

Someotherthingsyoucanincludetomakeitastrongercontenderforprioritisation:

Evidence:“7customershaveaskedaboutXthisyear”Efforttodeliver:“Thisisahugejob”Value:“Ifwehadthisfeaturewe’dmakeXsales”

ProductPrioritisation

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Risk:“Ifwedon’tdoit,wewillbeinbigtrouble”Opportunitycost:“Workingonthismeanswewon’tbeworkingonthis”

ProductPrioritisation

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LoomioUsingLoomio

HowWeLoomio

EverygroupandsubgroupLoomiooperatesneedsto:

haveafacilitator(orfacilitators)haveaclearpurposebeclearaboutwhoshouldbeinthegroup,andhowtheygetinbeclearaboutwhatadecisionmeansproactivelychooseitsprivacysettings

Facilitationguidelinesforinternalgroups:

Keepaneyeonparticipation-issomethingatopicthateveryoneneedstoweighinon?Ifsotagthem,ifnotletitgo.Arewehearingfromallthevoicesweneedto?Promptforproposalsinmore/many/mostdiscussionsThinkingaboutifwe'redoingwhatwecantodogfoodonourtool,andcapturefeedbackfromdoingsoEncouragepeopletopostonLoomiomore,toincludepeoplewhoaren'tintheroom,onchatatthatmoment,etcMakesuretherightpeopleareinthegroup(suchaswhenanewstaffmemberjoins,etc)

InformationFlows

ManyworkinggroupshavetheirownLoomiosubgroup,aswellasothercommunicationchannelsandregularmeetings,whichtheyusetodiscusstopicsandmakedecisionsrelevanttotheirwork.

Thereisalsoaneedtocommunicatebetweengroups,orfromasubgrouptothewholeteam.Manyworkinggroupsmaintain[update]threadsinthegeneralteamLoomiogroup,wheretheyputregularupdatesaboutprogresswithintheirworkinggroup,linkstotheirnotes,andnews.Thisalsoservesasanexplicitplacewhereanyoneontheteamcanreachouttothatworkinggroupandaskaquestion.

Ifaworkinggroupconfrontadecisionthat'sbeyondtheirmandate,theycanhostaLoomiodiscussioninawidergroup,orhandovertoadifferentgroup(suchastheboardorcoordinators)tomakeadecision.Oftentimes,higherlevelLoomiodecisionsaremadeinawidergroup(resourcedbyframing/backgroundinfoprovidedbyaworkinggroup),andmoredetailedorspecialiseddecisionsaremadeinasubgroup.

LoomioUsingLoomio

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LoomioGroupsWeFacilitate

External/PublicGroups

Group Facilitator Purpose Decisions Membership

LoomioCommunity(parent)

Alanna publicoutreach,helpfulcontent Off

Anyone-requesttojoin,introduced

ComunidadenEspañol Nati

GeneralforumforSpanishcommunity

Recommendation Anyone

Help/Ayuda NatiQuestionsnotansweredbydocumentation

Off Anyone

Translation NatiDiscussionforTranslatorsofLoomio

RecommendationTranslatorsengagingonTransifex

InstallingLoomio Rob

Help/infoforthoserunningtheirowninstance

Recommendationdevelopers/technicalpeople

ProductDevelopment James

Featureideas,feedback,productupdates

Recommendation Anyone

Internal

LoomioUsingLoomio

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Group Facilitator Purpose Decisions Membership

Co-opMembers Mary Shareholder/co-

ownerdecisions Binding Member-shareholders

Workers HannahCollaborationspaceforallworkers

BindingStaffparticipatinginsprint

Trainers&Consultants Michael

HelpanddiscussionforfacilitatorsusingLoomiowithclients

Casebycase byinvitation

EmploymentPanel Coordinators Decisionsabout

long-termhires BindingSelectedbycoordinatorsforeachhire

ThreadArchive Nati

Oldthreadsremovedfromothergroups

off internalstaff,byrequest

Accessibility HannahUsertestingandadviceforaccessibility

RecommendationAccessibilityusersanddevelopers

Board Matthew GovernanceofLoomioco-op Binding Directors

Workinggroups Various

Self-facilitatedspacesforworkinggroupsasneeded

Casebycasemembersofworkinggroup

LoomioUsingLoomio

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SwimmingintheOceanofInternalCommunicationsWe’readecentralisedorganisationwithaverydynamicstructureandnoexplicitchain-of-command.Thisonlyworksbyoperatinginahigh-communicationenvironment.

Allstaffhaveaccesstoprettymucheverything,andanyonecansharetheirinsightsandexpertise.Byswimmingininformation,wemaximiseourcollectiveintelligence.Butsometimesthathighvolumeofinformationcanbeoverwhelminganditstartstofeelmorelikedrowningthanswimming.

We’recontinuouslyimprovingoursystemstostriketherightbalanceandservediverseneeds.We’remakingitupaswegoalong.You’reatleastassmartasanyoneelsehere,soifyou’vegotsomethingyouwanttoofferdon’twaitforpermission-justgetstartedandpitchin.

LoomioisourmaincommunicationtoolOfcouse,weuseLoomioextensivelyinternallyatLoomio.Infact,wehaveawholesectionaboutjustthat,socheckitout.

GoogleAppsWeusetheGoogleAppsSuite.YourLoomioemailisactuallyagmailaccount,anditgivesyouaccesstoalltheothertools,likeDrive,Docs,Calendar,etc.

Driveforcollaborativedocuments

Weusecollaborativedocumentsallthetime.GoogleDrivehandlesourwordprocessing,spreadsheets,presentations,andfilestorage.

WeloveDrivealot,butthereareafewidiosyncrasiesthatcanmakeitprettyconfusingatfirst(don’tworry,it’snotjustyou):

1. Onecounter-intuitivethingyouneedtounderstandisthisideaof"MyDrive".Whenyoulogintodrive.google.com,thefirstthingyouwillseeisMyDrive.Whensomeonesharesafolderwithyou,ifyouwanttobeabletofinditagainlater,makesureyou

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moveitintoMyDrive.ThisistheLoomiofolder-clicktheblue"AddtoMyDrive"buttonsoyoucanfinditnexttoyoulogin.

2. UsingGoogleappsisfrustratingwhenyouhavemultipleaccounts.We’llsharetheLoomiofolderwithyour@loomio.orgemailaddress.IfyouhaveanotherGoogleaccountthatyouwanttouse,youcansharethefolderwithyourotheraccounttoo.Thenyou’llalwayshaveaccesstoalltheLoomiodocsregardlessofwhataccountyousignedinwith.

3. Theotherthingyouneedtogetusedtoistheideaoffindingfilesbysearching,ratherthanbrowsingasyoumightbeusedto.Thefilestructurechangesasourorganisationmatures,whichcanmakeithardtofindsomethingthatyou’vebeenworkingon.Thesolutionistogiveyourdocumentsdescriptivenames,andperiodicallytidythemupintologicalfolders.Soratherthan"Meetingnotes",callit“Productdevelopmentmeetingnotes2/2/15”.

4. Makesurethedocumentpermissionsaresetupthewayyouintend.Ifit’sinthesharedfolder,you’llknoweveryonehasaccess.Pleasemakesurethedochasbeensharedwithallthepeopleyouwanttocontribute,orissetto"anyonewiththelink".Receivingarequesttocollaborateonadocumentandthennotbeingabletogetinduetopermissionsisfrustratingandslowstheprocessdown.Ifyou'renotabletoaccessadocument,makesureyou'reloggedinwithyourLoomioemailaddress.

Calendarforscheduling

WeaskthatallstaffuseGoogleCalendarsowecaneasilyschedulemeetingsandknowwhenpeopleareavailable.Youcanaddotherpeople'scalendarstoyourowncalendarview,andturnvisibilityonandoffasneeded.

Wealsohaveashared"LoomioCombinedCalendar"whenwescheduleteamevents.Ifyouwantpeopletomakespaceintheirdayforyourevent,makesuretosendthemacalendarinvite.

Ifyouneedtobookmeetingroomsintheoffice,you'llneedtobeaddedtothesharedEnspiralSpacecalendartoo.

Appear.inforvideoconferencingThepersistentspaceforvideochatsisappear.in/loomio-that'swhereyou'llfindtheteamformorningstandup,oranytimeyouwanttojoinameetingremotely.

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TrelloasoursharedtodolistWeuseabunchofdifferentTrelloboardstocoordinateourwork.TheoneeveryoneneedstoknowaboutistheLoomioSprintBoard-findoutallabouthowwedosprintshere.ManyworkinggroupsandindividualsalsohavetheirownTrelloboards.

SlackforinstantmessagingSlackisareallynicetoolweuseforday-to-dayreal-timechat.

YoucanuseSlackinyourwebbrowserordownloadtheirlovelyapps.Ifyouhavean@loomio.orgaddress,youcancreateanaccountandjoinusatloomio.slack.com.Ifyouhavetroublegettingaccess,askacoordinator.

You’llautomaticallybeinthe#generalchannel,whichisforeveryone.Youcanalsojoinotherchannelsifyouwanttoseewhat’sgoingonintheteams.Youcansenddirectmessagestoanyone,whichisgreatifyou’vejustgotaquickquestionthatyouwantanimmediateanswerto.Youcan"star"thechannelsyouwanttokeepupwithandtheywillsticktothetopofthelist.

Mostlyweuseittotalkabouttheworkwhilewe'reworkingonit.Ifyouworkparttime,orifyou'renotworkingduringNZbusinesshours,youcanignoremostoftheactivityonSlackandjustpayattentionwhensomeonementionsyou.

ItcanbereallyhelpfultostayloggedintoSlackwheneveryou’reatyourcomputer,sothatifsomeonehasaquickquestionforyou,youareeasilycontactable.It’snotdesirableorhealthyforeveryonetobecontactableatalltimes,butthemoreyoucanbeloggedintoSlack,themorefrictionlessourdailycommscanbe.

WealsointegrateourLoomiowithSlack,sowhennewLoomiodiscussionsarestarted,anotificationautomaticallygetspostedintherelevantSlackchannel.

Puttingitalltogether

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Here’sacommonpatternyou’llseepeopleusewhenthey’retakingonapieceofwork:

StartanewdocumentsomewherewithintheLoomiofolderonGoogleDrive-thiswillmeaneveryoneontheteamwillbeabletoaccessit

Afteryou'vesketchedoutthefirstdraft,youmightsharealinktothedocinaLoomiodiscussionorinaSlackchanneloranemail,andgetacoupleofpeoplecollaboratingonthedoctogether.

Maybeyou'llthenpostthedocumentonLoomiotogetfurthercommentsandmovetowardadecision,scheduleaworkshopbysendingoutcalendarevents,orbringthetopicupatSprintPlanning.

AskingforhelpIfyouhaveaquestionaboutsomethingyou’reworkingon,youcantalktoacoordinator.Ifyouhaveaquestionaboutanythingelseintheco-op,youcanaskyoursteward,askonSlack(inagroupchannelordirectmessage),oremailortaptheshoulderofanyindividualintheco-op.

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Marketingtools

AssetsYou’llfindbrandassetslikescreenshots,logos,andillustrationsintheLoomiobrandassetsfolder.Pleasekeeptheseorganisedsowecanquicklyproducenewmarketingcollateral-talktoRichifyouhavequestions.

Imagefilesarenameddescriptively,includingthewidthinpixels,likeloomio-mobile-content_394.png

LinktrackingTostartwithatleast,we'regoingtobeverygranularwithourlinktracking.ThisarticleisagoodintroductiontoUTMlinktracking.ThisisthespreadsheetforbuildingourUTMlinks.

Thefirstpageisthecontentdistributionlinkgenerator.Sowhenwehaveanewblogpost,we'lluseauniquelinktoshareitonFacebook,andanotheroneonTwitter.

Thesecondpageistheinternallinkgenerator.Sothecalltoactionatthebottomoftheblogpostwillhavethislinkonit.

Thiswaywecanrunasinglecampaignacrosslotsofdifferentchannelsandseehowtheyperformrelativetoeachother.

InGoogleAnalytics,gotoAcquisition->Campaigns->AllCampaignstoseehowallthecampaignsareperforming.

UnbounceforlandingpagesWe’reusingUnbounce.comtobuildandtestlandingpages.Alandingpageisasinglepagethathasalltheinformationsomeoneneedstomakeapurchase.Itistargetedataspecificuserwithaspecificproblem.

Ifyouskip15minutesintothispodcastyou’llgetagreatsummaryofthe5criticalelementsofasuccessfullandingpage:

1. Specificanduniquevalueproposition2. Heroshot(photoorvideoshowingthesolution)relevant,contextualised,emotion,

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credible,persuasive3. Featurebenefits(couplesentences+couplebulletsfirst,possiblymore

comprehensivefeaturedetailslater)4. Socialproof(testimonialsw/veryspecificquotes)5. Calltoaction(CTA)

CTAslinkto"https://www.loomio.org/start_group"withthe“PassthroughURLparamters”optionselected.ThismeanswecanputUTM'sonourFacebookadlikeget.loomio.org/governance?utm_campaign=governance&utm_source=facebook,andthenthebuttononthelandingpagewilllinktohttps://www.loomio.org/start_group?utm_campaign=governance&utm_source=facebook

ScreenshotsOurlandingpagesfeaturescreenshotsoftheappinuse.Toconveythemeaningmoresuccinctly,weremoveextraUIelements,likethenavbarandoptionsmenus.Likethis:

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IfyouinstalltheStylishextensiononChromeorFirefox,youcanthenrunthiscustomstylesheettoremovethisextraUI.

IfyouopentheDeveloperToolsineitherofthosebrowsers(opt+cmd+I),inResponsiveDesignMode(cmd+shift+MinChrome,cmd+opt+MinFirefox)youcanconfigurethescreentoastandard320x480pxsize,soallyourscreenshotsarethesamesize.

ManyofushaveaRetinascreen,whichhastwicethepixeldensityoftheastandardscreen.Thiscreatesalotofconfusion.TheResponsiveDesignscreentellsyouyou’relookingata320px-widescreen,butifyou’reonaRetinascreen,thereareactually640pixelsthere.

Ifyou’reonaRetinaMac,OSXandChrome’sbuilt-inscreenshottoolswillbothproducea640pximage,whereasFirefox’sscreenshotterwillmakea320pximage.

Ifweuse640pximages,wecanbesurethey’lllookgoodonRetinaMacs,iPhones,iPads,andotherhighdefscreens.

ScreenshotsliveinthelandingpagescreenshotsfolderintheDrive.

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DevToolsThecodeismanagedthroughGithub:github.com/loomio/loomio.

You'llfindlotsofhelpfulinformationinthedocsfolder.

Devtools*

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LookingafterpeopleWehaveahugeemphasisonlookingafterpeople.We'velearntthatwhenpeoplearefeelinghappyandwell,theydogreatwork.

Whetheritisthedailyquestion,'whatareyoudoingforyourwellbeingtoday?',totheWellWorkingGroupwhofocusonenhancingthevibe,tothestewardshipsystemfordistributingtheworkofcaringforpeople.

Richhaswrittenaboutwhatit'slikeworkinginacaringorganisation.

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StewardingatLoomio

Wedon'thavebosses,sowefigureouthowtoservetheusefulfunctionsbossescanserveinotherways.SomeofthatiscoveredbyCoordinatorsorotherprocesses.StewardingisLoomio'sapproachtopeersupport.

Herearesomeofthethingsabossmightdoinanotherorganisation,thatstewardsholdatLoomio:

betheonesyoutalktoifyourcoworkerisbeingajerksupportyoutomeetyourpersonaldevelopmentgoalshelpmakesureyoudothethingsyousaidyouweregoingtodoputahumanfaceontalkingto'theorganisation'

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Whenyouhaveanissue,youcan’tapproachagroup;youneedaspecificpersonyouknowyoucanturnto.Thisiswhatyourstewardisfor.Theywon’tsolveeveryproblem,buttheyareyourpointofcontacttomakesuretheproblemgetssolved.Ifyoudon'tknowwhotogoto,youcanalwaysgotothem.

Stewardingisnotaboutmanagingyourdailywork.Itsaboutyouasanindividual,andyourrelationshiptotheco-op.Theycanbeyourmentor,oryourguide,oryoursoundingboard.Ifyouevergetintoaconflictsituation,they’llbebyyoursidemakingsureyouarewellsupportedtoaresolution.

EveryoneworkingonLoomiohasaSteward.Theserelationshipsfacilitateconnectionsacrosstheco-op,opportunitiesforexchanginginsights,anddeeperunderstandingofindividualsandareasofwork.Theyalsohelpusensurethatwe'relookingafterpeople.

Principles/PoliciesofourStewardshipSystemAllactiveworkermembershavestewardsandstewardeesTwopeoplecan'tbothbeeachother'sstewardsNon-memberlong-termworkershavestewards(butnotstewardees)Memberscanstewardmorethanonepersonatatime,butwetrytospreadtheloadevenlyPeopleonshorttermcontractsdonothavestewards-theirpointofcontactisthecoordinatorsPeoplewhoarenotco-opmembersarenotstewards,butcanhaveothervaluablecoaching,mentoring,andsupportrolesTheWellWorkingGroupfacilitatestheStewardshipsystemoverallStewardshiprelationshipsaremutuallyagreedbybothpartiesWeoccasionallyrotatestewards,todiversifythekindofsupportpeopleget,whilealsoinvestinginlong-termstewardingrelationships

Mostpeoplemeetwiththeirstewardsaboutoncepermonth.TheWellWorkingGroupwillraiseaproposalonLoomiooncepermonth,asareminderforstewardstocheckinwiththeirstewardees.

Everystewardingrelationshipisdifferent,andtherearemanydifferentapproaches.Somearemoreconversationalandfriendly,withmutualsharingfrombothparties.Sometimesstewardsofferadviceorchallenges.Othertimestheysimplylisten.Sometimestheyfollowamorestructuredpattern,checkinginonactionpointsormeasuringprogressovertime.

Theimportantthingisthattheapproachworksforthestewardee.Stewardingistheirtimetogetthesupporttheyneedtobringtheirbestselftotheco-op.

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Yourstewardmightaskyouquestionslike:

howwaslastmonth?whatdidyoulikeordislike?whatdoyouwanttododifferentlythismonth?whatlongertermgoalsareyouworkingon?howareyouprogressingonthemsincelasttime?howcanIbestsupportyou?...andsometimestheco-opwillsuggestapromptorthemeforstewardstobringup

UpdateAugust2016-thisstewardingsystemhasbeenextendedoutofLoomiointothewiderEnspiralnetwork.Cooleh!

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WellWorkingGroupOurfocusisonhelpingtheworkingteamthrive.

Thisinvolves:

keepingthestewardingsystemhummingholdingtheconflictresolutionprocessmeasuringandenhancingthevibesupportingtheteamtodevelopandachieveprofessionaldevelopmentgoals

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ProfessionalDevelopmentTheethosbehindencouragingarticulationofprofessionaldevelopmentwasformedonthebasisthatwegrowthroughlearning,andwecareabouthelpingeachothertogrowandtoflourish.

Wecarryaresponsibilityasanemployertoensurewecreateacontainerthatsupportseachofus(andanyonewhojoinstoteam)todevelopandgrowourcompetency,capabilityandskills.Currenteffortsareasmallsteptostartinglongertermthinkingaroundthis.

Asateam,we'reallatdifferentlearningstagesandsomeofushaveadeeperattachmentandexcitementforlearningthanothers.Ultimatelytheresponsibilityforourcareersandourlearninglieswithusasindividualsandwealllearnindifferentways.

Wearetryingoutsharingourself-determinedprofessionaldevelopmentplansasavisible,activewaytodemonstrateourcommitmenttoaculturewherewevaluelearning.

Therearebenefitstowritingupandsharingourlearninggoalsfortheyear:

Itrequiresustothinkaboutwherewe'reatandnoticewhereourenergyisforactivelearningatthistime(andifindeedweenjoyit....lotsofpeopledon't!)Itenablesustothinkaboutthedifferentpathwaystoachievingourlearninggoal(somepeoplethriveinclassroomenvironmentsandneedtheoryandcontext;otherspair;otherslearnbyfiguringoutforthemselvesetc)SharingourgoalshelpsotherstocomeupwithapproachestohelpingusachieveourgoalsorevenofferpracticalhelptoshareskillsIthelpsusholdeachotheraccountableforcommittingtoourowngoals,tohelpstewardandsupporteachotherInthefutureourlearninggoalscouldhelpwithourbudgetingeachyeartohelpfinancelearningthathelpsusandhelpstheco-op.Rightnowwedon'thaveaccesstoresourceslikemoneytofundourlearning/personalgrowthandsowemightlookformorecreativewaystoaccessteachers/mentors/coaches.Approacheslikethisbringadditionalbenefitsastheyexpandournetworkoffriendsandsupporters.

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ConflictResolutionAtLoomiowewanttodoconflictwell.Wewanttensionsbetweenteammemberstobegenerative,healthyandproductive.Wewantacultureofrobustdebate,honesty,andcare-allinserviceofourmission.

Principles

Resolveconflictsascloseaspossibletothepeopleinvolved.Beginwiththepeopledirectlyinvolved,andescalatefromthereasneeded.Wehavemutualresponsibilityandcareforeachother.Weactingoodfaithandworktobeconstructive,empathetic,andhonest.Weresolveconflictswithbothourindividualneedsandtheneedsofthecooperativeinmind.Whendisagreementbecomesconflictedandisblockingprogress,ishurtfulorharmful,aresolutionneedstobefound.Weengagetothebestofourabilitytoresolveconflict,andseekhelpwhenneeded.Anyoneaffectedbyaconflictcanescalateanissuethatisnotbeingresolvedatthecurrentlevelofengagement.Resolutionmeansthepartiesinvolvedfeelheard,theagreedoutcomeorchangeisclear,andnormaldecision-makingandactivitywithinLoomioispossible.Ifaconflictcontinuestonegativelyimpactanindividualortheteam,itisnotresolved.Loomioemployer–employeerelationshipsarecoveredbytheminimumemploymentrightsguaranteedbyNewZealandlaw.Thisincludestherequirementthatemployersandemployeesdealwitheachotherin‘goodfaith’.

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OrganisationalResources

howweequipourselvestoapproachabreakdownincommunicationproductively

Resourcesareforeveryonetoaccessandusetotakeresponsibilityforourownbehaviourandalsotosupportotherswiththeirs.

WellWorkinggroupTheLoomioCooperativeHandbookThestewardshipsystemThesprintprocess(retrospectives,etc)ThecoordinatorsProfessionaldevelopmentRetreatsandteambuildingopportunitiesExpertmediatorsoradvisors

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Practice

howweencourageeffectivecommunicationwithinourorganisation

Anintroductiontoourcommunicationsystems,cultureandconflictresolutionprocessarepartofourstaffonboarding.Regularteamprocessestoreflectonoursystemsandraiseanyissues,suchassprintstandupsandretrospectives,check-inroundsatmeetings.Promptsinstewardshipsessionstoworkthroughanyconflictsorproblemsbetweenindividuals,orbetweenanindividualandthecooperativeasawhole.Continuousfocusonsmooth,effective,empatheticcommunicationonlineandofflinewithintheteam.Acultureofgivingdirectconstructivefeedback,listeningtooneanother,andaskingforhelpwhenneeded.

ConflictResolutionProcess

Weendeavourtoresolveconflictsatthelowestpossibleescalationstep,butagreetoescalateconflictsiftheyarenotresolved.

1. Personalreflection&individualsupportThinkthroughwhathappened.Taketimeandspacetoprocessandclarifyyourthinkingifyoufeelconfused,overwhelmed,orareexperiencingstrongemotions.Talktoatrustedfriend,colleague,oryourstewardtoworkthroughyourownperspectiveandexperience.Askyourselfwhatpartyouplayedinit,whatyoucouldhavedonedifferent,andwhatyourneedsaretoimprovethesituation.Ifyoufeelyouneedtogobeyondindividualworktoresolvetheproblem,escalatetothenextstep.

2. DirectcommunicationAslongasyoufeelsafeandthepowerbalanceandtoneisconducivetoconstructivediscussion,approachthepersoninquestionandtalkitout.Bemindfulofpickingagoodtimeandplace(privacy,lackoftimepressure,mutuallyagreedlocation).Ifyoudon’tfeellikeyoucanworkitoutone-on-oneforanyreason,escalatetothenextstep.

3. SupportedcommunicationBringinyourstewardtohostaconversationwiththepeopleinvolved.Theotherpartymightwanttobringtheirsteward,too.Ifthestewardsfeelinsufficientlyresourced,oryou’vetriedanditdidn’tresolvetheconflict,escalatetothenextstep.

4. WellWorkingGroupIfthepreviousstepshavenotresolvedtheconflict,reachouttotheWellWorkingGroup,oraskyourstewardtodoso.Theywilltrytofindamutuallyagreeablenextstep,suchashostingamediationthemselves,orinvitinganexternalmediatororotherexpertin.

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Iftheabovestepsarenotsuccessfulinresolvingtheconflict,thesituationwillbeescalatedbeyondtheconflictresolutionprocessandbecomeanemploymentmatter.Atthisstage,thecoordinatorswillbeengagedtogatheralltheinformationaboutthesituationandfigureoutnextsteps.Irresolvableconflictsmayleadtosomeoneleavingtheorganisation,referraltoexternalauthoritiesifrelevant,orsystemic/structuralchangestoourorganisation.

EngagingtheConflictResolutionProcess

Theboardmayaskpeopletoengageinaconflictresolutionprocess(seeclause11.4.3oftheConstitution).Ifthereistensionbetweenyouandanotherworker,youcanengagetheConflictResolutionProcess,startingwiththefirststage:Personalreflection&individualsupport.Ifyounoticeconflictbetweenotherworkersthatdoesn’tseemtobeonthepathtoresolution,youshouldfeelempoweredtodrawtheirattentiontoit,andsuggesttheyengagetheConflictResolutionProcessifnecessary.Alternatively,youcouldlettheirstewardortheWellWorkingGroupknow.

AdditionalResourcesonconflictresolutionandcommunicationtopromotesharedunderstandingcanbefoundhere.

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ConflictResolutionResourcesTheseresourcesandguidelinesmayhelpprevent,process,orresolveconflict,andcansupportharmoniousinteraction.

CommunicationMethodstoPromoteSharedUnderstanding

Use“IMessages”

Explainhowyouareaffectedbysomeone’sundesirablebehavior(includingfeelings),fromyourownperspectiveandexperience.Citespecificexamples,andexplaintheconsequencesorreactionthatresulted.

Ifeltfrustratedwhenyoumissedthemeetingwithoutlettingmeknow.Wehaveatightdeadlineandwe’reunlikelytomakeitunlesswemakeadecisionimmediately.Whatcanwedotochangethisdynamicinthefuture?

Non-defensiveAssertions

Itwouldbehelpfulformeifyouwould…

ContinuedoingthefollowingthingsDothefollowingthingsmoreDothefollowingthingslessStopdoingthefollowingthingsStartdoingthefollowingthings

Non-violentCommunicationRequest

Thisisahelpfulformatforaskingotherstochangetheirbehaviorinanassertivebutnotaggressiveway.

1. whatIobserved2. whyitmatterstome3. whatismywish

TheResolutionInstitutemethod

1. Getalltheinformationandstoriesoutonthetable.2. Formanagendaofneutralpointsofconversation.3. Talkthrougheachpointgivingthemenoughtimetheyneed.4. Takespace&considerindividuallywhatyourbestandworstpossibleoutcomeswould

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be,andstartdreamingaboutmiddleoptionswhichwouldbepossible.5. Cometogetherforabrainstormofwaysforward.6. Identifyasetoftopactions.7. Agreeonaplanforhowtoworktogetherinthefuture.

Thekeyvaluesofthisprocessare:

Buildempathyforeachotherbyhearingeachotherout,thefull,fullstory,rightfromthebeginningwithoutinterruptions,eachtakingturns.Focusonbuildingsharedcontextaroundneutraltopicslike“communication”and“technology”and“timing”not,framingconversationaroundstickingpointslike“powerinmyrole”,“thattimewhenyoublewupatme”Takingspacetofocusonwhat’simportanttoyou,whatisyourworstcasescenarioandwhy?Whatdoyouthinktheotherperson’sworstcasescenarioisandwhy?Howdoyouthinkthey’refeeling?Sharinganideationspaceasequals.Astrongfacilitatorforthefirsthalf,andmuchlessintensefacilitationinthesecondhalf.

ListenLooping

Oneveryimportantaspecttoresolvingconflictismakingsureeveryonefeelsheard.Thisisaprocessforhelpingthathappen.

1. Giveampletimeandspaceforonepersontoexplaintheirperspective,andexpresswhattheyfeeltheyneedto.

2. Theotherpartylistenswithoutinterrupting.3. Whenthespeakerisfinished,askiftheyarefinishedoriftheyneedtosayanything

else.Onlymoveonwhenthespeakersaystheyaredone.4. Thelistenerreflectsbackwhattheyheardthespeakersay.5. Thelistenerasksthespeakerifwhattheyheardiscorrectandcomplete,andifthe

listenerfeelsheard.Resolveanypointsofconfusionoromissions.6. Onlymoveonwhenthelistenerconfirmstheyfeelheard.7. Switchrolesandgiveeachpersoninvolvedthesameopportunityforlisteningand

speaking.

ReporttheFacts

Onehelpfulpracticetounderstandasituationistoaskthepartiesinvolvedtostartbyreportingonlyfacts,withoutanyemotionalinterpretation,orassumptions.Ifpeopledisagreeaboutthefacts,thensimplycapturethedifferingfactualaccounts.

Examples:

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No:Youdidn’tturnuptothemeetingwehadscheduledbecauseyoudidn’tcareabouttheproject.

Yes:Youdidnotturnuptothemeetingatthetimeweagreed.

No:Idothelion’sshareofthistypeofmenialtaskbecausetheteamdoesn’tvaluemytimeorunderstandmyskills.

Yes:Ioftendothistypeoftask,whichIconsidermenial.Othermembersoftheteamdonotdothistaskasoften.

Afterthefactshavebeenreported,thendiscussionsabouthowpeoplefeltandinterpretedwhathappenedcancommence.

DecodingEmotions

Ausefulflowchartforprocessingatension.

FromtheLikeHumans:TensionProcessingguide

ExternalResources

EmploymentNewZealandminimumemploymentrightsLadderofInferenceTheResolutionInstituteDepartmentofLabourmediationservices

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Retreats

Retreats*

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StaffWellbeingBudgetWehaveastaffwelfarebudgetlineof$400amonth.Thepurposeistocontributetowardscoststhatwouldhelpalleviatestressandcontributetowellbeingofstaff.

Duringthefirstweekofeachmonth,staffcanemailthecoordinatorswithrequeststousefunds,anditwillbeatthediscretionofthecoordinatorstoallocatethefunds.Thecoordinatorswillapprovetheuseoffundsinweek2ofamonth.Theuseofthefundswillbeconfidential.

Theprioritywillbetoallocatethefundstothegreatestneed,whilealsotryingtospreadthehelparound.

Asageneralrule,staffwhohavebeengrantedtheuseoffundswillpayupfrontforwhatevertheyneed,getaGSTreceiptandthensubmititforreimbursement.Ifpayingupfrontisanissue,otherarrangementscanbemade(useoftheLoomiocreditcard,orinvoicingofLoomio).

Ifthemonthly$400amountisnotspent,theexcesswillgetrolledovertothenextmonth.

TheWellWorkingGroup(WWG)canrecommendtoindividualsthattheyapplytousethefunds.TheWWGwillconfirmiffundsareavailablebeforerecommendingtheiruse.

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EmploymentandMembershipLikeanycompany,wehaveabunchofemploymentresponsibilities,likeHealth&SafetyandAnnualLeave.

Unlikemostcompanies,justabouteveryonethatworksherealsoownsthecompany.Wecallthoseworker-owners'members'.Readmoreaboutmembershiphere.

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EmploymentAsacooperative,employmentdecisionsareveryimportant,becausebecomingaworkeratLoomioputsyouonapathwaytopotentialco-ownershipasamember.Additionally,ourteamcompositioniscriticaltoourcollaborativecultureandhowwework.Inshort,ourpeoplearethemostimportantthingtousasacompany,sowereallytrytogetthisright.

TypesofEmploymentTherearetwokindsofemploymentwithLoomio:

Ongoingroles

Long-termemploymentthatpotentiallyputsthepersononthemembershippathway.Peopleintheserolesparticipateinthesprintprocessandhaveasteward.Thiscategoryincludesallcurrentmembersandnewerstaffwhomaybecomemembersinthefuture.Long-termworkersmayengageasemployeesorcontractors,dependingontheirsituation.

Project-basedroles

Shortterm,withlimitedandspecificscope.Thepersonisnotonthemembershippathwayanddoesn'tnecessarilyjointhesprintprocess(althoughtheywillbeinvitedifappropriate).Reportstothecoordinatorsanddonothaveasteward.Peopleinproject-basedrolesareemployedascontractors.

HiringforOngoingRolesPuttingsomeoneonthepathwaytomembershipisaconsequentialthingforaco-op,andit'sworthtakingalittlemoretimeandgettingdiverseviewsonthedecision.Whiletheactualmembershipdecisionismadebyallmembersontheotherendofthispathway,themomentofemploymentisthebeginningofthatprocess.

EmploymentPanels

Wetrytostrikeabalancebetweennomemberengagementandinvolvingeveryonebyconveningemploymentpanels.Anemploymentpanelconsistsofatleastonecoordinator,plus3-4othermemberswithrelevantexpertiseorviews.Employmentpaneldecisionshave

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impactsonnotonlycurrentteammakeup,butfutureeligibilityformembership.

Employmentpanelsshould:

consistofatleastonecoordinator,plusaselectionofothermembersbedrivenbytheco-op'sstrategicprioritiesandcorevaluesbuildathrivingteamwithcontinuity&consistencyrunaclear&transparentprocessmakedecisionswithinanagreedtimeframebeinformedbybudget(agreedbymembership,approvedbytheboard)considerlong-termmembershippotential(beyondanimmediatelyrequiredskill,looktobroaderskills,valuesalignment,self-managementcapacity)lookattheskillscompositionrequiredtoachieveourstrategy,andidentifygreatpeopletofillgaps

HiringforProject-basedRolesCoordinatorshavethemandatetomakeshort-termproject-basedhiringdecisionswithoutafullemploymentpanel,withinthebudgetagreedbymembersandapprovedbytheboard.

Ifsomeoneisnotgoingontothemembershippathwaybecausetheirroleislimited,itmakesmoresensetoletthecoordinatorsmovequicklyandhaveflexibilitytoadapttheteamcompositiontoemergentneeds.Coordinatorshavetheirheadsaroundthebudgetandskillmixoftheteam,andarebestplacedtomakedecisionsaboutcontractorsforspecificprojects.

It'simportantthatthecoordinatorsareveryclearonwhensomeoneistransitioningfromashorttermroleintoanongoingone.Ifthatoccurs,anemploymentpanelneedstobeconvened.Theguidelineis3months-ifsomeoneisworkingwithuslongerthanthat,weexpectthecoordinatorstoreviewtheirstatusandproceedaccordingly.

Thecoordinatorsmayconveneapanelforhiringshort-termrolesiftheyfeeltheywantmorepeopleinvolvedinthedecision.Coordinatorswillworkcloselywiththepeopleinvolvedinapotentialcontractor'sworktomakehiringdecisions.

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StaffOnboardingOncethedecisionhasbeenmadetohiresomeonethroughthehiringprocess,theywillneedtobeon-boardedintothecooperative.Here'sachecklisttohelpyougothroughthatprocess.

GathertheRequiredEmployeeInformation

1. ConfirmationofyourrighttoworkinNewZealandbyprovidingascan/copyofworkorresidencevisas.

2. IRDnumber3. IRDTaxcode-Workingouttaxcode4. Fullname(includingmiddlename)5. Addressandtelephonenumber,cellphone6. Kiwisaver-rateotherthanstandard3%?7. Dateofbirth8. Countryofcitizenship9. Cityandcountryofbirth10. Previousaddress,ifcurrentislessthan5years

ConfirmWorkandRemunerationDetails

Hours/daysofworkPay(amountandpayrollprocess)AnnualleaveandsickleaveLoomioPointsEnsureemploymentcontracthasbeensigned

LoomioCooperativeOrientation

HistoryoftheorganisationCooperativestructurePillarsofcultureStewardshipsystemCoordinationsystemDecisionmaking&inclusioninLoomioRetreatsandAwayDaysRelationshiptoEnspiralEmploymentpolicy&processdevelopmentCommunicationsculture(onlineandoffline)Conflictresolutionprocess

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IntrotoagilesprintprocessAnnualandQuarterlyplan

Tools

Introduction,access,andlogins

Generaltools:

LoomioEmailCalendarDriveSlackTrelloGithub

Plusandroleorteam-specifictools

PersonandRoleSpecificOrientation

IntroductiontostewardandschedulefirstmeetingPlanforwelcomeandintroductiontoteammembersIntroductiontoworkinggrouporsub-teamprocessesWhowilltheyworkalongsidewhiletheygetuptospeed?Whoshouldtheygotowithdailyquestions?Planfortheirfirstsetoftasksorprojects

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MembershipAsaworkerco-op,Loomioiscollectivelyownedbyitsmembers,whoareallequalshareholdersintheCooperativeandholdtheresponsibilitiesofbusinessco-owners.

Decision-making

Membersaretheultimatedecision-makersforLoomio.Whileweoftendelegatedecision-making,suchastodirectors,coordinators,andleadersofworkareas,allmandatetracesbacktothemembers.

Twoimportantprinciplesinformourdecision-makingprocesses:anyoneaffectedbyadecisionshouldbeabletoparticipateinmakingit,andaperson’sinfluenceoveradecisionshouldbeinproportiontothedegreetowhichitaffectsthem.

Whendecisionsaremadebyasmallergroup,theywilltakeactivestepstomaintaintheirmandatefromthewidergroup,andtooperatetransparently.

Kaitiakitanga

ThememberscommittocreatingandmaintainingthecultureofLoomio,doingtheirbesttoensureitstaysinlinewiththekaupapa(principlesandideaswhichactasabaseorfoundationforaction).

Thissometimesmeansmakinghardchoices.Intheworst-casescenario,thismightinvolveaskingsomeonetoleaveiftheirbehaviourisunderminingtheprinciplesthattheco-opexiststopromote.Asmembers,wetakeresponsibilityforourselves,eachother,andLoomioasstewards.

MoreaboutKaitiakitanga

CharacteristicsofaMember

Approach:You’vewovenyourselfinwithaninquiringattitude.Youareflexibleandresponsivetotheneedsoftheco-op.

Commitment:You’vebeenmakingregularcontributionsoverasustainedperiodoftime.ThebiggerLoomiovisionmatterstoyou,andyou’recommittedtofurtheringitintothefuture.

Skills:Youbringaparticularskillsetandperspective,addingaspecialcontributionthatwevalueimmensely.You’recontinuouslylearningandgenerouslysharingyourskillswithothers.

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Values:YourvaluesmatchthevaluesofLoomio.We’reproudtoimagineyourepresentingLoomiototheworld.

Communication:YouhaveactivelyengagedinthestewardshipofLoomio,bringingyourknowledgeandexperiencetothecollaborationanddecision-makingthatguideLoomioasawhole.Yourcommunicationinsideandoutsidethegroupisopen,respectful,andhonest.

Roles&Responsibilities

Co-opmemberssetthestrategicdirectionandareexpectedtokeepsufficientlyuptodatetoparticipateinameaningfulway.It’simportantthatwe’veallgotthecontextforwell-informeddecision-making.

TheLoomioCooperativeConstitutionisthelegally-bindingdocumentthatpreciselydefinestherightsandresponsibilitiesofmembership.Theconstitutioncanonlybechangedbyaspecialresolutionofmembers(90%agreement).

Cooperativemembershavealltheresponsibilitiesofownersandshareholders,aswellasbeingthecoreworkingstaff.

CreatingandmaintainingthecultureoftheLoomioco-opSetandmaintainthestrategicdirection,organisationalpurpose,vision,andvaluesMandateandholdtoaccounttheplanningprocess,deliverablesandcoordinationParticipateinorganisationaldecision-making,onlineandinmeetingsAttendmembersmeetings(physicallyorremotely),orfigureoutawayofkeepinguptodateotherwiseKeepuptodatewithcoordinators’reportsandBoardmeetingnotesKeepuptodatewithfinancials,andunderstandingtherisksandopportunitiesinvolvedindecision-makingAttendannual/quarterlyplanningsessionsandLoomioretreatswherepossibleAppointingBoardmembers,andapprovingtheirpayrateVettingandapprovingnewco-opmembers(recommendationstotheBoard)ParticipatingintheLoomiostewardshipsystemApprovingmajortransactions(asdefinedintheConstitution)ApprovinganamalgamationofthecooporappointingaliquidatorApprovingBoardrecommendationsonmakingadistributiontoshareholdingmembersGivenoticetothedirectorsofamattertheywantraisedintheBoard

Distributionofsurplus

“Surplus”iswhat’sleftofannualrevenueafteroperatingexpensesandcertainotherfinancialcommitmentshavebeenmet.Membershipmayentitleyoutoashareoffuturedistributionofsurplusrevenue,ifandwhentheBoardandMembersdecidetogetherthat

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surpluswillbedistributed.

Wedeterminewhatproportionofthesurplusisreinvestedintotheco-op,whatproportionisdirectedtosociallybeneficialprojectsoutsideofLoomio,andwhatproportionisdistributedtoco-opmembers.Beingamembermakesyoueligibletoreceivethedistribution,butdoesnotmeananydistributionwillnecessarilybemade.

LoomioPoints

Wetrackunpaidworkintheco-opwithasystemcalledLoomioPoints.Thisappliestomembersandnon-membersalike,andisseparatetodistributionofsurplus.MembershipstatusdoesnotaffectLoomioPoints.

EnteringMembership

Thefirststeptowardmembershipisgettingemployedbytheco-op,accordingtotheEmploymentProcess.WorkingonLoomioonanongoingbasis,inalong-termagreementwiththeco-op,putsyouonthemembershippathway.(Wealsoworkwithshort-termcontractorswhoarenotonthemembershippathway).

Workingforthecooperativeiscalled"transacting",accordingtoourconstitution.ThistechnicaltermisimportanttoensureLoomioisownedbyitsworker-members.Thedecisionpointaboutmembershipcomesaftersomeonehasworkedwiththeco-opapproximately1year.

1:Confirmeligability

Worked("transacted")inthelast12months,andislikelytoworkinthenext12(asdeterminedbytheindividualandtheemploymentpanel)

Workeriscommittedtofulfillingmemberresponsibilities

2:Invitationdecision

Coordinatorsandtheworker'sstewardgathereligibilitydataandfacilitateadecisionprocessonLoomiowithallmembers.

Themembersdecidetoextendandinvitationtomembershiptotheworker.

3:Boardconfirmseligibility

TheLoomioBoardofDirectorsisresponsibleformakingsurethattheshareholdingofLoomioisheldbyeligableworker-memberswhomeetthecriteriasetoutinourconstitution.TheBoardconfirmsthisforspecificindividualsattherecommendationofthemembers.

4:Theworkeracceptstheinvitation

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Becomingamembermustbeamutuallyagreeddecisionbetweentheindividualandthecooperative,andpeopletakethecommitmentseriously.Ifsomeonedoesnotwishtotakeontheresponsibilitiesofmembership,theymaychoosetogoonworkingfortheco-opasanon-member.

5:Shareissued

TheBoardofficiallyissuesashareinthecooperativetothenewmember,makingthemanequalco-ownerwiththeothermembers.

6:Onboarding&Celebration

ThenewmemberiswelcomedintotheMember'sgroup,andtheirnewresponsibilitiesareexplained.TheywillnowparticipateintheMembersLoomiogroup,attendMembersmeetings,andtakeonstewardingothers.

ExitingMembership

Someonemayceasebeingamemberforthefollowingreasons:

TheMemberdecidestoresign(andbecomeanon-memberworkerorleavetheco-opentirely)TheMemberisnolongereligible(duetonolongerbeingemployedornotmeetingtheirmemberresponsibilities)

TheBoardregularlyreviewsmembershipeligibility,aboutevery6months,tomakesuremembershipremainsalignedwiththepolicieswehaveagreedandcriteriasetoutinourconstitution.

Ifamembergoesonextendedleave(forhealthorotherreasons),adiscussionhappenswiththem,theirsteward,andthecoordinatorsabouttheirabilitytofulfilmemberresponsibilitieswhileaway.Iftheleaveistemporary,theymayopttoabstainondecision-makingornominateaproxy,andstillfulfilbasicresponsibilitiessuchassigningrequiredshareholderpaperwork.Ifthisisnotpossible,theywillstepdownasamemberandgiveuptheirshare.

Asaworkercooperative,membershipandworkershipareintimatelylinked.It'sagainsttheprincipleofaworkerco-optohaveownerswhoarenotworkers.Whileweallowflexibilityinmanycases,ultimatelyifsomeoneisnotemployedbytheco-optheycannotremainamember.

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LoomioPointsWedon'thaveordinaryequity,sowecan'tdosweatequity,soweinventedapointssysteminstead.

https://docs.google.com/document/d/1LgW0VPb2XsWFEaFtfziUH_gE6OTzxdLDS7dJvf8-0HU/edit#heading=h.3tlyrxuidhfr

.

LoomioPoints*

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Health&SafetyThereare4stepsthatLoomiotakestoaddresshealthandsafetyintheworkplace:

1. Identifyinghazardsandassessingtherisks2. Managingtherisks3. Monitoringcontrolmeasures4. Reviewingforcontinuousimprovement

Identifyinghazardsandassessingtherisks

Allworkersareinvitedatanytime,toidentifyhealthandsafetyhazardsandrisks,andtoidentifyandtakestepstopreventthesefromhappening.ThisongoingworkerengagementismadepossiblebyhavingaLoomiothreadwithalinktotheHazardsregister.Workersareabletocontributetothediscussionthreadatanytime.

However,tokeepengagementup,theWellWorkingGrouphastakenresponsibilityforregularlypromptingworkerstoidentifyhealthandsafetyhazardsandrisksandaddthemtotheHazardsRegister.

Managingtherisks

ItistheroleoftheCompanySecretarytoensurethattheriskreductionmeasuressuggestedbyworkersontheHazardsRegisterareimplemented,ortoprovideareasonableexplanationastowhythesuggestionswerenotimplemented.

Monitoringcontrolmeasures

Duringtheirmonthlymeetings,theWellWorkingGroupwillreviewanyHealthandSafetyincidents.

TheWellWorkingGroupwillalso,onceayear,auditthehazardsregistertoseeiftheriskreductionmeasuresarebeingimplemented,andifnot,whetherfairexplanationsarebeingprovidedastowhy.

NotesfromthesemonthlyandannualmeetingswillbepostedontheWellWorkingGroupLoomiothread.

ContinuousImprovement

OnceayeartheCompanySecretarywillaskLoomioWorkerstoidentifyhealthandsafetygoals.TheCompanySecretarywillthendesignquestionsforthemonthlyVibe-raterGoogleformquestionnaireasameansofmonitoringprogressagainstthesegoals.

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Yearly,theBoardofDirectorswillreviewthehealthandsafetypolicyandseeif/howitcanbeimproved.

HealthandSafetyresponsibilities

NewZealand’sHealthandSafetyatWorkAct2015ensuresthateveryonehasaroletoplayandmakeseveryone'sresponsibilitiesclear.ThefollowinglistidentifiesthoseresponsibilitiesintheLoomiocontext:

TheBoardmustdoduediligencetomakesurethebusinessunderstandsandismeetingitshealthandsafetyresponsibilities.TheBoardhasoverallresponsibilitytoensurethattheHealthandSafetyPolicyisinplace,maintainedandiscontinuouslyimproved.

TheBoarddelegatestoCoordinatorsandtheCompanySecretarytheresponsibilityofensuringpolicyispracticed.

TheWellWorkinggrouphasasupportroletopracticethepolicy.

Workershaveresponsibilityofawarenessandpractice,includingcaringforcustomers,users,stakeholdersandvisitors.

Context:NZ’sHealthandSafetyLawLoomio’sHealthandSafetypolicyisdesignedtomeettherequirementsofNewZealand'sworkplacehealthandsafetylaw,theHealthandSafetyatWorkAct2015(HSWA).ContentforthenextseveralsectionsiscopiedverbatimfromvariouspartsoftheNewZealandGovernment’sWorksafewebsite.

NewZealand’sHealthandSafetyatWorkAct2015(HSWA),ensuresthateveryonehasaroletoplayandmakeseveryone'sresponsibilitiesclear:

Businesseshavetheprimaryresponsibilityforthehealthandsafetyoftheirworkersandanyotherworkerstheyinfluenceordirect.Theyarealsoresponsibleforthehealthandsafetyofpeopleatriskfromtheworkoftheirbusiness.Officers(companydirectors,partners,boardmembers,chiefexecutives)mustdoduediligencetomakesurethebusinessunderstandsandismeetingitshealthandsafetyresponsibilities.Workersmusttakereasonablecarefortheirownhealthandsafetyandthattheiractionsdon'tadverselyaffectthehealthandsafetyofothers.Theymustalsofollowanyreasonablehealthandsafetyinstructiongiventothembythebusinessandcooperatewithanyreasonablebusinesspolicyorprocedurerelatingtohealthandsafetyintheworkplace.

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Otherpeoplewhocomeintotheworkplace,suchasvisitorsorcustomers,alsohavesomehealthandsafetydutiestoensurethattheiractionsdon’tadverselyaffectthehealthandsafetyofothers.

Businessesandtheprimarydutyofcare

UnderHSWA,abusinessorundertakingmustlookafterthehealthandsafetyofitsworkersandanyotherworkersitinfluencesordirects.Thebusinessorundertakingisalsoresponsibleforthehealthandsafetyofotherpeopleatriskfromitsworkincludingcustomers,visitors,orthegeneralpublic.Thisiscalledthe'primarydutyofcare'.

Theprimarydutyofcareisbroadoverarchingdutywhichincludes,butisnotlimitedto,abusinesshavingeffectivepracticesinplacefor:

providingandmaintainingaworkenvironmentthatiswithoutriskstohealthandsafetyprovidingandmaintainingsafeplantandstructuresprovidingandmaintainingsafesystemsofworkensuringthesafeuse,handlingandstorageofplant,structuresandsubstancesprovidingadequatefacilitiesforthewelfareofworkerswhentheydoingworkforyourbusiness,includingensuringaccesstothosefacilitiesprovidinganyinformation,training,instruction,orsupervisionthatisnecessarytoprotectallpersonsfromriskstotheirhealthandsafetyarisingfromtheworkofyourbusinessmonitoringthehealthofworkersandtheconditionsattheworkplaceforthepurposeofpreventinginjuryorillnessofworkersarisingfromtheconductofthebusinessorundertakingprovidinghealthyandsafeworkeraccommodation.

Officersandthedutyofduediligence

HSWAmakeshealthandsafetyeveryone'sresponsibility,whileatthesametimerecognisingthatofficersinabusinesshavemoreinfluenceandcontroloverthebusinessthanitsworkers.Officersmustmakesurethebusinessunderstandsandmanagesitskeyrisks.

Anofficerisapersonwhoholdsaveryseniorleadershippositioninthebusiness,andhastheabilitytosignificantlyinfluencethemanagementofabusinessorundertaking.Abusinesscanhavemorethanoneofficer.

Officersinclude:

directors,partnersinapartnership,boardmembers,

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anypersonwhoholdsapositioncomparabletoadirectorinabodycorporateoranunincorporatedbody,andanypersonwhoexercisessignificantinfluenceoverthemanagementofthebusinessorundertaking(egtheChiefExecutive).

Officershaveadutyofduediligencetoensuretheirbusinessunderstandsandmanagesitskeyhealthandsafetyrisks.Thisincludestakingreasonablestepsto:

Haverelevant,up-to-dateknowledgeofworkplacehealthandsafety.Understandthenatureofthebusinessanditsoperationsandassociatedhealthandsafetyrisksgenerally.Ensurethebusinesshasappropriateresourcesandprocessestoeliminateorminimiserisk.Ensurethebusinesshasprocessesforreceiving,consideringandrespondingtoinformationaboutincidents,hazards,andrisks.

Thistablebelowshowswhatduediligencelookslikeandprovidesexamplesofbestpractice.

DUEDILIGENCEINCLUDESOFFICERSTAKINGREASONABLESTEPSTO:

1)Acquireandhaverelevant,up-to-dateknowledgeofworkplacehealthandsafety.

Examplesofgoodpractice:

Getgeneralandindustry-specifichealthandsafetyinformationfromplaceslikeWorkSafe,safetypublications,safetywebsitesandindustryassociations.Obtainindependentexpertadvicewhereappropriate.

2)Understandthebusiness'soperationsandassociatedhealthandsafetyrisksgenerally.

Examplesofgoodpractice:

Reviewthebusiness'shealthandsafetyrisksandhowtheyarecontrolled.Talkwithworkers(egthroughfocusgroups,surveysandtalkingtohealthandsafetyrepresentatives).Considerthehealthandsafetyimplicationsandresourcesneededwhenmakingdecisions.

3)Ensurethebusinesshasappropriateresourcesandprocessestoeliminateorminimiserisk.

Examplesofgoodpractice:

Createorreviewthehealthandsafetybudgetsoresourcesareavailablewhenneeded.Makesurestaffhaveamixofoperationalandhealthandsafetyexpertisetooperatethe

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businesssafelyandeffectively.Makesurethatthebusinesshasprocessestocontrolhealthandsafetyrisks,andusesthem(egdocumented‘buysafe’and‘buyquiet’processesforbuyingplantandequipment).

4)EnsurethatthebusinessiscomplyingwithitsdutiesandobligationsunderHSWA.

Examplesofgoodpractice:

Decidewhichpeopleinthebusinesswillhavehealthandsafetymanagementresponsibilities.Makesurethebusinesshasahealthandsafetymanagementsystem(reportingnotifiableincidents,consultation.actingonimprovementnotices,training,personalprotectiveequipment,etc)andthateveryonecomplieswithit.Makesurethebusinesshaseffectiveworkerengagementandworkparticipationpractices.

5)Ensurethebusinesshasprocessesforreceiving,consideringandrespondingtoinformationaboutincidents,hazards,andrisks.

Examplesofgoodpractice:

Makesureaprocessisinplaceforworkersandothersattheworkplacetoreportincidents,hazardsandrisks.Makesurethereisaprocessforrespondingtoinformationinatimelywayandtakingaction.Makesuretheriskassessmentprocessisthorough,coversallworktasksandworkplaces,andthateveryoneusesit.Makesurethebusinesshasemergencyresponseplans,andthattheyareregularlytested.

6)Ensuretherearesystemsinplacetomonitorandensurethattheresourcesandprocessesreferredtoabovearebeingimplementedandused.

Examplesofgoodpractice:

Includeprocessestoplan,deliverandreviewleadershipofhealthandsafetyintheboardcharter.Arrangeforaperiodicindependentreviewofhealthandsafetysystems,processesandresources.Reviewhealthandsafetysystemsandprocessesafterhealthandsafetyincidents.

Workers’andother’sduties

Workers

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Aworkerisanindividualwhocarriesoutworkinanycapacityforabusinessorundertaking.Thisincludes:

EmployeesContractors/Sub-contractorsEmployeesoflabourhirecompaniesApprenticesortraineesPeopledoingworkexperienceorworktrialVolunteerworkers.

Workersmust:

takereasonablecarefortheirownhealthandsafetytakereasonablecarethatwhattheydoordonotdodoesnotadverselyaffectthehealthandsafetyofotherpeoplecooperatewithanyreasonableworkplacehealthandsafetypolicyorprocedurethathasbeennotifiedtothembythebusinessorundertakingcomply,sofarasreasonablyable,withanyreasonableinstructiongivenbythebusinessorundertaking,sothebusinessorundertakingcancomplywithHSWAandregulations.

Otherpeople

Examplesofotherpeopleataworkplaceinclude:

Visitorstoaworkplace(egcourierdrivers,clients,suppliers,peopleontoursoftheworkplace)CustomersAnypublicwhocouldcomeintocontactwithabusiness’workactivityPeopleataconcertCasualvolunteers(notvolunteerworkers).

Otherpeopleataworkplacehavetheirownhealthandsafetydutyto:keepthemselvessafeandnotcauseharmtoothers,followanyreasonablehealthandsafetyinstructionsgiventothembythebusinessorundertaking.

Volunteers

Certainvolunteersareclassedasvolunteerworkers.Avolunteerisa‘volunteerworker’when:theyworkforabusinessorundertakingwhoknowstheyaredoingthatworkorhasgivenconsentforittobedone,andthevolunteerdoestheworkonanongoingandregularbasis,andtheworkisanintegralpartofthebusinessorundertaking.

Youarenotavolunteerworkerifyourworkis:

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participatinginfundraisingassistingwithsportsorrecreationforaneducationalinstitute,sportscluborrecreationclubassistingwithactivitiesforaneducationalinstituteoutsideitspremisesorprovidingcareforanotherpersoninthevolunteer’shome(egfostercare).

Businessesandundertakingsowethesamedutiestheyowetoworkerstovolunteerworkers–exceptforworkerengagementandparticipationduties.Althoughvolunteerworkersarenotcoveredbytheseduties,theycanstillraisehealthandsafetyconcernswiththebusinessorundertaking.

Volunteerworkershavethesamedutiesasotherworkers.

Workerengagementandparticipation

Allbusinessesandundertakingsmustinvolvetheirworkersinworkplacehealthandsafety.Asafeworkplaceismoreeasilyachievedwheneveryoneinvolvedintheworkcommunicateswitheachothertoidentifyhazardsandrisks,talksaboutanyhealthandsafetyconcernsandworkstogethertofindsolutions.

Businesseshavetworelatedduties:

1)toengagewithworkerswhocarryoutworkforthemonhealthandsafetymattersthatmaydirectlyaffectthem2)tohavepracticesthatgivetheirworkersreasonableopportunitiestoparticipateeffectivelyinimprovinghealthandsafetyinthebusinessorundertakingonanongoingbasis(theseareknownasworkerparticipationpractices).

Thesedutiesonlyextendtoworkerswhocarryoutworkforthebusinessorundertaking.

Businessesneedtoengageandconsultwithworkers:

WhenhazardsareidentifiedandassessedWhenmakingdecisionsaboutaddressingriskstheadequacyofstaffwelfarefacilitiesmonitoringworkerhealthandworkplaceconditionsprovidinginformationandtrainingtoworkersproceduresforresolvingworkhealthorsafetyissuesWhendeterminingworkgroupsWhenproposingchangeswhichmayaffectthehealthandsafetyofworkers

Workerengagementandworkerparticipationpracticescanbedirectorthroughrepresentation.

HealthandSafetyRepresentatives(HSRs)andHealthandSafetyCommittees(HSCs)aretwowellestablishedmethodsofrepresentation.

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AnnualLeavePolicyThispolicyisbuiltfromNZlegalrequirementsandisintendedforallLoomiostaff,(employeesandinternalcontractors).WhereapersonisworkingasaninternalcontractoronaregularbasisforLoomio,allconditionsapplyaccordingtotheworker’sFTErateunlessotherwisespecified.

ProcessForannual,sickoranyothertypeofleave,pleasefollowthesesteps.

Step1)ApplyforLeaveusingtheAnnualLeaveApplicationForm.AnemailwillbesenttooneoftheCoordinators.

Step2)EnteryourleaveontheLoomioCalendar

Step3)Coordinatorwillacknowledgeandapproveyourleave

Step4)Enjoyyourleave!Ifyouneedtoshortenorextendit,pleaseadvisetheCoordinator.

Sickleavewilllikelyberecordedretrospectively.

HolidaysandleaveataglanceAllemployees(notContractors)workinginNewZealandarelegallycoveredbytheHolidaysAct(2003).TheActrequiresthat:

asanemployer,youkeepaccuraterecordsofthetimeanddaysworkedandanyleaveaccruedandtakenforallemployees

allemployeescantakeannualleave(dependinghowlongthey’veworkedforLoomio)

allemployeesaregivensickleaveandbereavementleave

allemployeesgetpaidleaveonpublicholidays,iftheywouldnormallyworkonthatday

employeescantakepaidandunpaidparentalleave(dependingontheircircumstances).

Annualleave

AnnualLeave

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Timeawayfromworkisvitalforthehealthofemployees–soit’svitalforthehealthofLoomio.Timeoffnotonlyreducesstress,ithasbeenshowntoimproveproductivityonceemployeesreturntowork.

Loomioprovides:

fourweeksofpaidannualholidays(notincludingpublicholidaysorsickleave),eitherinfulleachyearontheanniversaryofemployee’sstartdate,orbuildingupthroughouttheyear

takingatleasttwoweeksatonce

Considerationofanyrequesttopayoutuptooneweekofannualholidayentitlement

keepinggoodrecordsofallleavetoavoiddisputes

atleast14days’noticebeforeanannualclosedown

alimitof1weekleaveemployeesmaycarryovereachyear

Arequirementthatemployeeswho’vebuiltuptoomuchleavetakesomeorallofit—ifLoomioandemployeecan’tagreewhentheleavewillbetaken,Loomiomustgiveatleast14days’noticebeforerequiringthemtotakeleave

ThatemployeesmayexchangeuptoaweekofannualleaveforcasheachyearsubjectLoomio’scashpositionandCoordinatorapproval

Thepossibilitytodeclineanemployee’srequestforleaveifthereisagoodreason

lettingemployeestakepaidleaveinadvance–insuchcaseemployeewillagreeinwritingthatiftheyleavethejobbeforethey’veearnedbacktheleavethey’vetaken,Loomiocandeducttheoutstandingamountfromtheirfinalpay.

EmployeeswhoworkirregularhoursorshiftsIfanemployeedoesn’thavesethours,youcandecidewiththemwhatfourweeks'leavemeansandrecordthisintheiremploymentagreement(thisshouldbecontinuallyupdated).

Workerswithnosethoursoronfixed-termagreementsoflessthanayearcanagreetobepaidanextra8%oftheirgrosspayinsteadofaccruinganyannualleave.Thismustbewrittenintotheiremploymentagreement.

Leaveduringanannualclosedown

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IfLoomiodeclaresanannualclosedown,e.g.theofficeisclosedoverChristmas,employeeshavetotaketimeoffeveniftheydon'thaveanyannualleave.

Loomiomustprovide14days'noticeoftheclosedown.Employeesmust:

takeannualleaveovertheclosedown,or

takeunpaidleaveiftheydon'thaveanyleaveavailable.

Iftheclosedownperiodincludesanypublicholidays,Loomiowillpayforthemiftheyfallondaysofusualwork.

StaffwhohaveworkedforLoomioforlessthan12monthsIfemployeeshavenotaccruedleaveorreceivedleaveentitlementyettheystillhavetotaketimeoffinaclosedown.

InsuchcaseLoomiomayeither:

pay8%oftheirgrosssalaryearnedtodateovertheperiodoftheclosedown

letthemtakepaidannualleaveinadvance

PublicholidaysAswellasfourweeksofannualleave,employeesareentitledto11publicholidayseachyear(ifthepublicholidaysfallondaysthey’dnormallywork).

Whenapublicholidayfallsonadaytheemployeewouldusuallywork,nomatterhowlongthey’vebeenworkingforLoomiothey’reentitledtoapaiddayoff.

Loomiocanonlyrequireanemployeetoworkonapublicholidayifit’swrittenintotheiremploymentagreement.Iftheyagreetowork,Loomiomust:

paythematleasttimeandahalfand

givethemanotherpaiddayofflater(adayinlieu).

Notes:

EasterSundayisnotapublicholiday.

IfWaitangiDayandANZACDayfallonaSaturdayorSunday,thepublicholidayisMonday

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IfanyofthepublicholidaysoverChristmasfallonaSaturdayorSunday,thenextworkday(ordays)willbethepublicholidaysforallstaffwhowouldn’tusuallyworkweekends.

NewZealand’spublicholidaydates

Daysinlieu(alternativeholidays)Employeeswhoareentitledtoadayinlieugetafulldayoff,nomatterhowmanyhourstheyworkedonthepublicholiday.

Theydon’tgetadayinlieuif:

theywouldn'tusuallyhaveworkedthatday

theyonlyworkonpublicholidays

theywereoncallbutdidn'thavetodoanything,andbeingoncalldidn'tstopthemdoingwhattheywantedtodowiththeirday.

SickleaveIfstaffmembersaresick,theyareencouragedtostayathome.Notonlywillitgiveyouachancetorestandrecover,butitwillhelpstopothersintheteamfromgettingsick.

AfteranemployeehasbeenworkingforLoomioforsixmonths,they'relegallyentitledtoatleastfivedays'paidsickleaveayear.

Loomiomust:

allowunusedsickleavetocarryoverintothenextyeartoamaximumof15dayseachyear

allowemployeestousesickleavetocareforaspouse,partner,dependentchildoranyotherdependentindividual

payasickemployeewhatthey’dgetifthey’dworkedanormalday,

Loomiomayalso:

letemployeeswho’veworkedforlessthansixmonthstakesickleaveinadvance

Askingfordoctor’scertificates

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Loomiomayaskforadoctor'scertificate:

afteranemployeehasbeenawayforthreeconsecutivedays

IfanemployeeisinjuredIfanemployeeisinjured:

atwork,theydon’tneedtotakesickleave.OncetheaccidentisregisteredandacknowledgedbyACCLoomiomustpaythematleast80%oftheirnormalwagesforthefirstweekthey’reoffwork

somewhereotherthanwork,theycanchoosetotakesickleaveforthefirstweekthey’reoffwork—theycanalsochoosetotakeannualleaveorleavewithoutpay.

Afterthefirstweek,ACCwillpaythem80%oftheirusualsalarywhilethey’reoffwork.Employeescanrequesttopaythemforoneday'ssickleaveeachweekiftheywanttoandtheyhavethesickleaveavailable.Loomiohasnootherobligationtopaythemwhilethey’reonACC.Howeverifemployeereturnstoworkonpart-timeduties,Loomiomayneedtomakeacontributiontowardstheirsalary.

BereavementleaveItisalwaysadifficulttimeafteralovedonedies,whichiswhytherearesetentitlementsforstafftotakebereavementleave.

However,Loomiomayalsoletemployeestakemoreleavethanthey’relegallyentitledto—eitherasannualleaveorunpaid.

WhatLoomiomustdoAfteranemployeehasbeenworkingforforsixmonths,they’reentitledto:

threedays’bereavementleaveonthedeathoftheir:

child

grandchild

grandparent

parent

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partner

partner’sparent,or

sibling.

oneday’sbereavementleaveonthedeathofapersonoutsidetheimmediatefamily—thisleaveisdecidedcase-by-caseatLoomio’sdiscretion.

They’reallowedtotaketheirbereavementleaveatanytimeandforanyreasonthatrelatestothedeath.

LoomiomayonCoordinatorapprovaloffermorebereavementleaveinemployees’agreements

offerbereavementleavetoemployeesbeforethey’vebeenworkingforsixmonths

letemployeestakealongerperiodofleave—eitherusingtheirannualleaveentitlementorasunpaidleave.

ParentalleaveIfanemployeeortheirpartnerishavingababyoradoptingachildundersix,theymightbeentitledtoparentalleave.

Employeeswho’veworkedforLoomiofor12monthsormoreatthetimeofbirthoradoption,foratleast10hoursaweekor40hoursamonth(includingatleastonehouraweek),areentitledto:

52weeksofunpaidparentalleave—Loomiomustkeeptheirjobopenforthemfor52weeksfromthedatetheystarttheirleave

16weeksofgovernment-paidparentalleave.

Employeeswho’veworkedforLoomioforsixmonthsormore,foratleast10hoursaweekor40hoursamonth(includingatleastonehouraweek),areentitledto:

16weeksofgovernment-paidparentalleave—Loomiomustkeeptheirjobopenforthemfor14weeks.

Employeeswho’veworkedforLoomioforlessthansixmonthsarenotentitledtoanyparentalleave.

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HowitworksParentalleavecanbetakenbyoneparentorsplitbetweenthem,aslongasthey’rebotheligible.Parentalleavecanstartuptosixweeksbeforetheexpecteddateofbirthoradoption—orearlierif:

directedbyadoctor

itbecomestoohardforapregnantemployeetodotheirjob.

Specialleaveforpregnantemployees

Pregnantemployeescanalsotake10daysofunpaidspecialleaveforthingslikedoctor’sappointmentsandantenatalclasses.

Paternity/partner’sleave

Fathersorpartnersareentitledto:

oneweekofunpaidleaveifthey’veworkedforLoomioforsixmonths,or

twoweeksofunpaidleaveifthey’veworkedforLoomiofor12monthsormore.

Theycantakethisleavebetween21daysbeforetheexpectedbirthoradoptionand21daysafter,unlessLoomioagreesotherwise.Thisleaveisinadditiontoanyotherparentalleavethey’resharingwiththeirpartner.

Returningtowork

EmployeeneedstoletLoomioknowatleast21daysbeforetheendoftheirleavewhetherornotthey’regoingtoreturntowork.

WhatLoomiomustdoLoomiocan’tdeclineparentalleaverequests,butcandeclinetoholda"keyposition"openif:

employeewillbegonelongerthanfourweeks

thepositioniscrucialtoLoomiobusiness

it’snotpossibletofindashort-termreplacementforemployee.

Whenanemployeeappliesforparentalleave,Loomiomust:

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letthemknowwhattheirparentalleaveentitlementsare

approveordeclinetheirrequestwithin21days

confirmtheleavearrangementsinwriting.

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guides.md

OtherGuides*

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LoomioCommunityGroupThispolicy,whichwasagreedincollaborationwithusers,governstheLoomioCommunityGrouponLoomio.

Keepinmind,theLoomioCommunitygroupis:

Public-Anyonecanseethecontentontheinternet.Anyonecanrequesttojoininandparticipate,andunlesstheyviolatethispolicytheywillbewelcomed.Large-Therearehundredsofpeoplehere,andpostingtothisgroupcanreachallofthem.Diverse-Wehavegroupmembersfromallovertheworld,inahugerangeofpersonal,professional,political,andinterestareas.Valued-ManypeoplecareaboutLoomioverydeeplyandpersonally,andfindtheconceptsaroundLoomioprofoundlyimportant.BasedontheLoomioPurpose-theultimatefoundationfortheLoomioCommunity.

WhatthisGroupisForEngagingwiththewidercommunityofusers,contributors,andsupportersisabsolutelykeytothecorevaluesandpurposeofLoomio.Thisisacommunity-drivenproject.

TheLoomioCommunitygroup(anditssubgroups)isaplacetotalkaboutLoomio,andallrelatedconceptssuchascollaboration,facilitation,technology,democracy,politics,communication,decision-making.It’saplacetocoordinaterealcontributionstotheproject,liketothecodebaseandtranslations.It’saplacetotalkaboutideasforthesoftware,askquestionsaboutbestpractice,sharestories,debateinterestingtopics,andhelponeanothertodofantasticcollaborationinourvariousgroups.

Tocreatearespectful,safe,interesting,dynamic,diversecommunity,weneedtooperateonsomesharedprinciples.

BeRespectfulofPeople

Thisisasharedcommunityspace.Ifyouwouldn’tsayittosomeone’sfaceinpublic,probablydon’tpostithere.Thisisajudgementcallforyoutomake.

It’sOKtodisagreeandseethingsdifferently.Infact,bringingtogetherdiverseperspectivesiswhatLoomioisallabout.Thisisasafespaceforrespectfuldissent,experimentingwithopinions,anddiverseideas.

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Butkeepinmindthatintheend,it’saboutworkingtowardsharedunderstandingtogether,notfanningtheflamesofconflict.Reallytakethetimetotrytoconsiderwhereothersarecomingfrom,andavoidknee-jerkreactions.

BeRespectfulofthisSpace

It’suptoallofustocreateaconstructive,useful,organised,accessiblecommunityspacetogether.

Worktoimprovethediscussion-makeyourbestefforttomakesurewhatyou’recontributingisaddingvalueforthecommunityasawhole.Makeyourparticipationcount-thisisyourspacesoworktocreatethekindofcommunityyouwanttobeapartof.Housekeeping:stayontopic,usethesearchtoseeifyourtopichasalreadybeenraisedbeforestartinganewdiscussion,usesubgroupsasappropriate,andavoidno-contentpostsandusetheapp’sfeatures(usethelikebuttoninsteadofpostingthatyoulikesomething,andusethepositionbuttonsonaproposalinsteadofcommentingthatyouagreeordisagree).

ThereareSomeBoundaries

Somethingswillnotbetoleratedhereandmayresultinbeingaskedtoleave,orbeingbanned:

Abuse,hatespeech,harassment,name-calling,disparagementCreatinganunsafespacefordiversity,marginalisedpeople,andminorityvoicesSpam,needlessobscenity,violatingtheTermsofService

Forquestions,concerns,comments,ortoreportanyviolationofthispolicy,emailcontact@loomio.orgorcontactanyofthecoordinatorsoftheLoomioCommunitygroup.

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TheLoomioWay(BrandGuidelines)Adocumenttohelpcontentcreators,bloggersanddigitalmarketingoutreachpeopleatLoomio.

KeyQuestions:WhattypeoflanguagedoestheLoomiobranduse?HowshouldIwritewhenI’mwritingforLoomio?

WritingasasLoomioHypevsGroundedIt’ssimple,effectivetechnologybuiltbygoodhumansforgoodhumans.Wehypethestoriesofusersandchampionswhousethetooltodoamazingthings.

Kiwi.Butnottookiwi.Embraceourkiwirootsandunderstatedcultureinthelanguagetoneoverall,butavoidextreme‘kiwi-isms’thatundermineclaritylike‘heaps,sweet,choice’wherepossible.

Avoidthe‘young-shiny-tech-kids-save-the-world’vibe.Thetoolisnoteverything,thetoolisjustthetool.Itiseffectivesoftware,nottheholygrail.Avoid‘digitalnative’typelanguageandskewingtoofartowardsmillennials.

Writeforinclusivityofsectors

“Ouroriginstoryisprimarilyabouthelpingwranglersofpurposefulgroupsfromallsectors-somefromactivism,somefrombusiness."

“Ourfoundingcamefromameetingofactivistsandbusinesspeoplerealisingtheyhadsimilarneedsaroundcollaborativedecisionmaking.”

Un-officialTheoryofchange:Highfunctioningsmallgroups,beingmoreeffective&inclusive,canchangeorganisationaldynamicsataglobalscale.Theprocessworksbecauseit’sgroundedinpowerfulsocialtechnology-broughtonlineandfreedfromhavingtobeinthesameplaceatthesametime.Loomiobreaksthetrade-offbetweenlongslowparticipationandsharp,effectiveaction.

WritingasIndividualsaboutLoomioLoomioisatoolaboutbringingdiversevoicestogether,soit’sagreatthingforindividualcommunicationwrittenonbehalfofLoomiotohaveanindividualstyle(i.e.blogposts,publicreports,interviews).

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Thereareafewkeyqualitieswemightaimfortogiveourcommunicationalevelofconsistencyandcoherence:

Friendly,Straightforward,Accessible,Honest,Authentic,Human,Professional+Casual(notoverpolishedorcorporate),Feelings,Briefandclear,Open,Ambitious,Practical,Productive,Connected,Participatory,Effective,Inclusive,Slow+Fast(tradeoffbreaker)

Thingstopayparticularattentionto:

Frameyourlanguageasmuchaspossibletobeaboutbenefits.Usenon-genderedlanguage:‘person’not‘guys’.Notpoliticallycharged.Loomiodoeshaveasocialphilosophybutwelettheexperienceofusingthetoolspeakforitself.Itworksbecauseit’sbakedininherently.Getthedetailsright.Checkaccuracy.Checkspelling.Checkgrammar.Useproperattributionsandchecksources.Credibilityabouttechnology,opensource,facilitation,andotherspecialtyareas-makesureyouusejargonright.Askanotherteammemberifreferringtoatopicoutsideyourareaofexpertise.(examples:freesoftware,platform,openspace,liquiddemocracy).Non-violence.Avoidsarcasm,putdowns,satire,insults.Lookforpositive,inclusivewaysofmakingapoint.

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CollaborativeFundingWesetasideasmalldiscretionarybudgetanddecidehowtospenditusingaprocesscalledcollaborativefunding,onatoolcalledCobudget.

Ourcurrentpolicy:Thediscretionarybudgetisdeterminedaspartoftheoverallbudgetingprocess(approvedbytheboard).Halfofthatamountgoestocollaborativefundingandhalfismanagedbythecoordinators.

Thefundsaresharedoutequallyamongallco-opMembers,todecidehowtoallocatetoprojectsoftheirchoice.Allworkers(notjustMembers)areinvitedtoputupideasforprojectstobefunded,called"buckets".

Thepurposeistoincreaseefficiencyandclarityofdiscretionarybudget,andreducetheneedtohaveLoomio'sorgeteveryone'sbuy-inonsomanybudgetdecisions.Weknowwehaveacertainamountoffunds,andweeachmakeourindividualchoicesaboutwhattoprioritisewiththem.Togetsomethingfunded,youdon'tneedeveryone'sapproval,justenoughtofillyourbucket.

ThesefundswillstillneedtospentonthingsteammembersfeelwillhelpusachievetheLoomiomission,butwilloffertheflexibilitytoresourceexperiments,training,andotheropportunities.After3months,orwhentheCobudgetmoneyrunsout(whichevercomesfirst),we'llreassessandseeifCobudgetingisworkingforus.

Ifyou'reamemberofLoomio'sCobudgetgroup,youcanaccessithere.

Inthepast,wehavealsousedmodifiedversionsofthecollaborativefundingasathinkingtoolforoverallbudgetingandstrategicprioritisation.Weassignedeveryoneintheteam"points"toputagainsttheprioritiestheythoughtwereimportant,andusedtheresultstohelpguidestrategicdecision-making.

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Resourcesthathaveinspiredus

BooksCompaniesWeKeepbyJohnAbramsabouthisexperiencehandinghisbuildingcompanyovertoworkercontrolReinventingOrganisationsbyFredericLalouxdocumentingthenewwaveofhorizontalorganisations

OthercompanyhandbooksEnspiralHandbookThoughtbotPlaybookValveCompanyHandbookGitlabCompanyHandbookEnspiralLabsHandbook

ArticlesFirst,FireAllTheManagers-HBRarticlebyGaryHamelaboutMorningStarCompanyADemocracyofGroups-BethNovakEmergentDemocracy-JoiIto

AddtothislistIfyouhaveresourcesyou'dliketoaddtothislist,[email protected]@richdecibelsonTwitter.OrmakeapullrequestonGithub.

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