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The single source solution for business supplies & services for the retail sector

www.officeteam.co.uk

OfficeTeam are experts in providing the retail sector with a consolidated solution for all indirect business supplies and services.

Our solutions are the best kept secret behind some of the biggest and brightest names in the UK retail industry.

Acting as a single source supplier for all your business supplies and services, OfficeTeam can help to save your business valuable administration time, improve efficiency, reduce costs and cut consumption.

We can increase visibility of your business spend and keep you in control, whilst delivering everything you need under one account, one invoice and one delivery service. Our Tail Management service takes this even further, allowing you to outsource your difficult to manage

“tail spend” to achieve up to 80% vendor reduction for maximum accounting, procurement and logistical efficiency.

Our retail specialists will tailor our solutions, products and services to match your precise business needs.

Retail Sector Specialists

Do you find it too time consuming dealing with multiple suppliers?

OfficeTeam will act as a single source supplier for all of your business supplies and services, saving you valuable administration time, whilst reducing costs, increasing visibility of your spend and keeping you in control of your business. We can deliver everything you need under one account, one invoice and one delivery service.

Looking to increase control over your business?

Consolidated invoicing, bespoke product catalogues (which can be tailored on a store by store basis), specialist management reporting and account reviews provide you with full visibility and increased control over your expenditure. Budget and product restrictions (including maximum grabs) can be put in place on a national, regional or store by store basis.

Need to reduce your costs?

OfficeTeam are constantly working with our customers to find solutions for cost efficiencies, holding regular review meetings to highlight key cost saving opportunities.

Would you like greater everyday efficiency?

Our online e-procurement system is fast, accountable, transparent, paperless and can integrate with all major systems.

Looking for better service from your suppliers?

OfficeTeam is committed to delivering the highest service levels in the Industry. We are dedicated and passionate about our business which is why you can expect more from OfficeTeam.

Why OfficeTeam?

Print Management

OfficeTeam have over 25 years experience in print management. From design and production through to stock management, delivery and reporting, we have the capability to cover all your business requirements. By using OfficeTeam for all of your printed materials, our team will ensure your brand remains consistent across your business. We can even hold your printed stock for you, freeing up valuable space in your facilities.

Furniture

Cost effective interiors from a single chair to complete site refurbishments across multiple sites. All furniture is delivered and assembled on site and legacy items can be removed at no extra cost for recycling. Regional facilities and our total project management mean that the process always runs smoothly across multiple sites with local, regional and national support.

Archive File & Data

Keeping your business data secure is vital. OfficeTeam File & Data possesses extensive knowledge of the records management industry, working with large blue chip clients since 1997. Our state of the art £3M purpose built facility is available 24/7, 365 days a year (on-line, by fax, by phone or by email) to ensure you always have the data you need. The multi-site backup and top level security ensures your customer data will always be in safe hands.

Office Supplies

Harness the buying power and expertise of the leading Office supplies company in the UK. Our catalogue contains over 6500 leading branded and own brand products, all at competitive prices. Our team are always on hand to offer help, advice and support backed up by our specials team should you require any products or items (however rare or obscure) outside of our main product catalogue.

Products & Services

TEAMPRINT INTERIORS

TEAMFILE & DATA

TEAM

Digital Solutions

Did you realise your company could be spending up to 3% of your turnover on document creation, management, storage and retrieval? With an increasing reliance on technology many retail businesses have no overall strategy for print management. OfficeTeam’s Digital Solutions team specialise in auditing and advising your business to shape a strategy for EOS and print management, aimed at delivering real cost savings.

EOS

OfficeTeam provides a complete range of EOS branded products and consumables. We also provide a complete range of own brand product alternatives which are available as direct product alternatives for all major brands.

Workplace

OfficeTeam’s Workplace offering consists of over 17,000 carefully selected branded and unbranded products, from kitchen and catering, to signage, health and safety, cleaning and hygiene products. With no minimum order value and free next day delivery you can be sure you will always have the workplace items you need, when you need them.

Workwear

OfficeTeam’s Workwear division offers a large range of branded and non branded products at highly competitive prices. Our exceptional product range (including High Vis and PPE clothing) allows you to keep all your clothing purchases in one place. With our fully personalised garments & staff uniforms you can be sure your staff always have the professional look your business needs.

TEAMDIGITAL

TEAMWORKPLACE

TEAMWORKPLACE

TEAMWORKPLACE

TEAMWORKWEAR

Are you dealing with too many small, indirect or non compliant suppliers?

According to the Pareto principle approximately 80% of your suppliers will account for only 20% of your spend.

Retail companies often find it difficult to define and execute a unified approach for this last portion of sourceable spend. Our tail management team can help. We work as an extension of your procurement teams to manage this labour intensive tail supply chain on your behalf. This allows you to consolidate your supplier base across multiple products and services, allowing you to refocus key personnel on the areas which really matter to your business and reducing the total cost of your procurement.

“In service through excellence”

Utilising our national logistics network, state of the art inventory management, distribution systems and specialist procurement expertise, we can manage and source all your indirect supplies and distribute them quickly and efficiently across national multi sited businesses, whilst delivering an exceptional level of service.

Tail Management• Reduce the total cost of your procurement• Deliver up to 80% vendor reduction• Reduce workload across your procurement

and finance departments• Increase purchasing control• Increase visibility of expenditure• Free up working capital• Improve efficiency through one order, one

invoice and one delivery• Reduce risk and increase compliance • Improve distribution efficiencies• Achieve sustainable supply chain & logistics• Concierge service specialist sourcing

capability

TAILMANAGEMENT

I Invoice Gala Coral1Consolidated Delivery

0B10 Compliant

100 Suppliers

100 Invoices

1120Product

Lines

£60,000 initial 3 month savings

100%compliance

250sites delivered to

Situation

Gala Coral had approximately 100 suppliers in total, with only 18 of those accounting for 80% of the groups spend. Gala Coral was therefore looking to reduce the number of suppliers and consolidate all the commodities under a single provider with a view to reducing total expenditure including hidden costs.

Tail Management Solution

Phase 1 of our Tail Management solution has seen our team take over the products and services from 4 main suppliers (Bunzl, Arken, SuppliersTeam and MDA), 30 smaller suppliers and a range of ad-hoc suppliers.We now provide Gala Coral with 1120 lines covering a wide range of products,

from wheelchairs and custom made whiteboards, to freezer floor panels and bespoke furry dice.

Reduced total cost of procurement

The switch to our Tail Management solution has reduced Gala Coral’s total cost of procurement by £60,000 in the first 3 months alone. Gala Coral now have clear visibility and control of expenditure, with management reports available on demand.

Our solution is fully compliant with the OB10 e-invoicing software Gala Coral utilises.

Tail Management Case Study - Gala Coral

OfficeTeam owns and operates the largest distribution network in the business supplies and services industry.

With 3 regional distribution centres and multiple local stocking points across the UK, we can offer our clients a fast and efficient service to match your business profile.

Key Features:

• Fast, flexible & efficient delivery service to multiple sites

• 170 Officeteam owned delivery vehicles nationwide• Fleet of electric & biofuel vans in major cities to

reduce C02 emissions• OfficeTeam CRD Vetted uniformed drivers

delivering direct to store• Regular drivers ensuring consistent service• Desktop timed deliveries• Weekend Delivery • Startup Packs• Recycling & package back initiatives from customer

specified collection points• Reserve and collect collaborative logistics system

National Logistics, Local Service

Ashford

Birmingham

Regional Distribution Centre and Sales Office

Local Distribution Centre with Sales Office

Sales Office

Bristol

Tewksbury

Cornwall

Devon

Bury St Edmunds

Glasgow

Croydon

Leeds

Liverpool

London

Manchester

Milton Keynes

Hertford

Newcastle

PooleSouthampton

Sutton ColdfieldTelford

Chertsey

Belfast

Dublin

Edinburgh

OfficeTeam OnlineOfficeTeam Online is a web-based electronic internet ordering site which allows you to order products 24/7 at the click of a button. The system offers the usual levels of management and purchasing information, plus the authorisation infrastructure you would expect from an advanced procurement system. OfficeTeam Online is completely web based, with no software to install, guaranteeing you the latest products at the best prices.

There is no limit to the amount of users or approvers, giving you a highly flexible system whilst remaining in complete control of your expenditure.

Our systems are easy to set up and all the hard work is done for you. We work with you to set up a catalogue of your products with an agreed pricing structure. The rest is easy, all you have to do is log on and place your order.

• Easy access to products 24 hours a day• High level security with multiple permission levels• Simple implementation process, on average only taking 48

hours to migrate• Instant reporting, detailing spend by person, department or

by product type for increased visibility and control of spend• Greater control of what is being purchased by each branch • Pro-actively points to the best value item.• Multi user/approver system• Pre-agreed spend limits for each user, with automatic

notification to a specified approver when limit is exceeded• Easy access to delivery, invoice details and usage reports• Full budget and cost centre control• Reduced administration and greater cost savings

Fred Perry consolidated a number of our business supplies with OfficeTeam and now purchase our business print, catering and general stationary through OfficeTeam. OfficeTeam also helped us source office furniture and organised delivery of a large number of items for our recent office relocation.

By using OfficeTeam, we have not only gained great direct financial savings, but also eradicated soft costs through their excellent administration systems.

OfficeTeam provide us with a greater visibility of our business spend through tailored management reports, centralised invoicing for our stores and head office and an online ordering facility which standardises and restricts the products our employees can order. They also provide direct delivery of business supplies to all of our Fred Perry sites across the UK and Europe.

We also receive regular review meetings from our Account Manager whom we have been dealing with for 7 years.

Finance Director, Fred Perry

Case Study: Fred Perry

“

OfficeTeam’s GNFR tail management service has provided a flexible solution which takes the cost and time out of LVMH’s procurement and allows the group to enjoy excellent levels of service in relation to next day delivery and the supply of quality products. OfficeTeam manage the existing supply chain, dealing directly with suppliers to improve business process efficiencies and allowing them to benefit from a commercially incentivised cost reduction program.

OfficeTeam actively work with LVMH’s stakeholders and procurement staff to reduce costs across the board and provide specialist product and service advice and support. A dedicated account team is in place to deal with all day to day enquiries, orders, returns and product information. Service levels are extremely high and LVMH now enjoy proactive account management across all levels of the business.

Through new product recommendations and product alternatives, OfficeTeam has provided an immediate reduction in spend for LVMH. By leveraging spend across multiple product and service categories and utilising bulk buying capability, OfficeTeam has been able to provide savings of 20% over the incumbent suppliers.

Facilities Manager, LVMH UK

Case Study: Louis Vuitton Moet Hennessy (LVMH)

“

OfficeTeam have been a single source supplier to 99p Stores for over two years, the key drivers for us to change were the true product and operational savings. They have also provided an improved level of supply efficiency to our organisation.

Many of the associated savings have come from the ability of OfficeTeam to deliver on demand direct to our network of 300 stores. This has considerably reduced our internal costs associated with stocking, distribution and transportation. This service has definitely provided an improved performance to our organisation.

We have also benefitted from an excellent Account Manager who has personally overseen each part of the development of our relationship and provided valuable support and advice in relation to product specification and availability as well as alternative options. Finally the fact that OfficeTeam operate their own fleet of delivery vehicles and employed drivers, this gives them control and instant visibility and tracking of deliveries. This has provided considerable peace of mind to our purchasing team.

I would not hesitate to recommend OfficeTeam, especially if you are a multi-site business that requires visibility of activity, business control from the centre and a trouble-free nationwide distribution facility.

Head of IT/Systems, 99P Stores

Case Study: 99p Stores

“

OfficeTeam are committed to working together in partnershipwith our customers to build a sustainable future, reducingthe impact we all have on the environment and strivingto continuously increase our contribution to corporateand social responsibility.

OfficeTeam provides our customers with a range of award winning innovative, manageable environmental initiatives and recycling schemes which we also practice internally.

CSR & EnvironmentCurrent industry leading environmental initiatives include:

• Close the Loop paper recycling scheme• Sustainable packaging• Furniture and toner recycling• Environmental appraisals and management reports• Electric and biofuel vehicle fleet• Internal energy saving schemes

By setting clear targets we can deliver sustainable resultsand measurable environmental savings.

We have significantlyreduced our impact on the environment – let us help you to reduce yours.

GREENAPPLEENVIRONMENTAWARDWINNER2011

GREENAPPLEENVIRONMENTAWARDWINNER2010

Founded in 1888 as Oyez, OfficeTeam is the UK’s leading office services and products company, with over 12,000 customers nationwide and a turnover of over £140m.

OfficeTeam has been built on solid principles and grown through structured acquisitions and a strong financial base.

The company has grown rapidly in the last 10 years through acquiring new businesses and diversifying into new markets.

Recent acquisitions include Impact, Dialstat, Tremlex, PADS, Dudley, OfficeZone, Whitegrove, Lynch Mcqueen and Statplus.

This growth has enables us to provide your business with the UK’s most exciting business services portfolio. Today we still offer the same specialist teams expertise and advice, all united under one company for your ease and convenience.

With over 1000 Staff across the UK, OfficeTeam also operates the largest Nationwide distribution network within the office supplies industry.

This means that wherever your business is operating, you can be sure that OfficeTeam is close at hand.

About us

Consolidate your supply chain with OfficeTeam to streamline your processes, increase control of your business and reduce costs across

a complete range of products and services. To find out how we can help your business contact us on:

0844 822 1700 Or visit us on the web at:

www.officeteam.co.uk