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Nota Seminar Pengajar ILKKM 2014
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KOLEJ SAINS KESIHATAN BERSEKUTU, IPOH, PERAK4 MAC 2014
“rejuvenation of leadership culture: an aspiration and
impact for allied health personnel”
SEMINAR PENGAJAR SAINS KESIHATAN BERSEKUTUKEMENTERIAN KESIHATAN MALAYSIA 2014
BYTAN SRI DATO’ SRI DR. HJ MOHD NASIR BIN MOHD ASHRAF
PRINCIPAL FELLOW Othman Yeop Abdullah Graduate School of Business, UUM
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1. Definition: Rejuvenation, Leader and Leadership, Culture, Aspiration & Impact
2. Public Sector Employment Scope3. The Challenges4. Facing the Challenges5. Recommendations
CONTENT
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DEFINITION - REJUVENATION
• Rejuvenate- “make or become young or vigorous again in nature or appearance”
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(Oxford Advanced Learner’s Dictionary, 1986, p.712)
DEFINITION - LEADER
1. “A person who lead a group of people, especially the head of a country, an organization etc”
2. “A person or thing that is the best, or in the first place in a race, business etc”
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(Oxford Advanced Learner’s Dictionary, 2003, p.729)
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DEFINITION - LEADERSHIP
1. “The state or position of being a leader etc”
2. “The ability to be a leader or the qualities a good leader should have;”
(Oxford Advanced Learner’s Dictionary, 2003, p.729)
“ Leadership is the process of inspiring people to do their best to
achieved a desired result “(Micheal Amstrong, Amstrong’s Handbook of Human Resource Management Practice, 2009, p. 376)
LEADERSHIP
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LEADERSHIP
“Leadership is an influence relationship among leaders and
followers who intend real changes and outcomes that reflect their
shared purposes.”Joseph C. Rost, cited in Richard L. Daft, Leadership, 2011, p.5
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LEADERSHIP THEORY• Trait Theories – “focus on the role played by certain
personality traits”
• Behavioural Theories – “focus on issues of leadership style”
• Cognitive Theories – “focus on the ways in which followers’ ideas and perceptions can affect the performance of their leaders”
(Oxford Dictionary of Business and Management, 2009, ms 325)
LEADERSHIP STYLE“ An important dimension of
leadership style is the extent to which the leader is willing to delegate responsibility and
encourage input from followers.. “(Oxford Dictionary of Business and Management, 2009, ms 325)
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DEFINITION - CULTURE• “Advanced development of the human
power; development of the body, mind and spirit by training and experience”.
• “Evidence of intellectual development (of arts, science etc) in human society”
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(Oxford Advanced Learner’s Dictionary, 1986, p.210)
DEFINITION – ASPIRATION & IMPACT
• Aspire- “be filled with high ambition”
• Impact- “strong impression or effect”
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(Oxford Advanced Learner’s Dictionary, 1986, p.46 & P.424)
PUBLIC SECTOR EMPLOYMENT SCOPE
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POPULATION, LABOURFORCE, WORKFORCE & PUBLIC SECTOR 2010
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Source: Tenth Malaysia Plan 2011-2015, Table 10 & 11, pp.377-378
Population 28.3 million
Labourforce 12.2 million
Workforce 11.8 million
Public Sector 1.42 million
PUBLIC SECTOR
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Agency Establishment Placement
1. Federal Public Service 1,293,500 1,152,713
2. State Public Service 124,515 84,812
3. Federal Statutory Bodies 153,363 117,250
4. State Statutory Bodies 21,181 14,786
5. Local Authorities 58,023 50,826
Jumlah 1,650,582 1,420,387
PSD, Annual Report 2010, ms.173
PUBLIC SECTOR ESTABLISHMENT
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Group Total %
1. Premier Post 3,870 0.23
2. Management & Professional 436,679 26.46
3. Support I 911,162 55.20
4. Support II 277,801 16.83
5. Others 21,070 1.28
Total 1,650,582 100
PSD, Annual Report 2010, ms.173
FEDERAL CONSTITUTION
Clause 132(1) Public Services1. The Armed Forces2. The Judicial and Legal Service3. The General Public Service of the Federation4. The Police Force5. The Joint Public Service6. The Public Service of Each State7. The Education Service
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Federal Constitution of Malaysia, 2002, p.135
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THE CHALLENGES
1511 – Portuguese (130 years)
1641 – Dutch (183 years) (1641 – 1824)
1786 – British East India Company – (Penang)
1826 – Straits Settlements (Penang, Malacca,Singapore)
HISTORICAL BACKGROUND AND TRANSFORMATION OF MIND
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Continued
1895 - Federated Malay States (Perak, Selangor, Negeri Sembilan andPahang)
- Non-Federated Malay States (Perlis, Kedah, Kelantan,Terengganu and Johor)
- Strait Settlements (Penang, Malacca, Singapore)
1941 – 1946 – Japanese Occupation
1946 - Malayan Union
1948 - Federation of Malaya
1957 - Independence Federation of Malaya
1963 - Malaysia (Malaya, Sarawak, Sabah and Singapore)
1965 - Malaysia (without Singapore)
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1 Tunku Abdul Rahman Putra AlHaj 1957–1970
2 Tun Abdul Razak bin Datuk Hussein 1970–1976
3 Y.A.B Tun Hussein bin Dato' Onn 1976–1981
4 Tun Dr. Mahathir Mohamad 1981–2003
5 Tun Abdullah bin Haji Ahmad Badawi 2003–2009
6 Y.A.B Dato' Seri Najib Tun Razak 2009
http://ms.wikipedia.org/wiki/Perdana_Menteri_Malaysia
PRIME MINISTER OF MALAYSIA
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“Sheikh Mujibur Rahman (March 17, 1920 – August 15, 1975) was a Bengali nationalist politician and the founder of Bangladesh.”
SHEIKH MUJIBUR RAHMAN
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http://en.wikipedia.org/wiki/Sheikh_Mujibur_Rahman
“Education is the most powerful weapon which you can use to change the world”
www.asianworldsummit.com
Nelson Mandela
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POPULATION DENSITY OF MALAYSIA
Adapted: URL http://www.statistics.gov.my/portal/index.php? 23
Adapted: URL http://www.statistics.gov.my/portal/index.php?24
Adapted: URL http://www.statistics.gov.my/portal/index.php?25
At His Majesty’s Service
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THE GOVERNMENT EXPECTATION
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“I want 2013 to be a year where we can achieve more successes and, if possible, redouble efforts so that we can achieve bigger successes. Let us renew our
resolution and determination for 2013.”
(Dato’ Sri Mohd Najib bin Tun Abdul Razak)
www.asianworldsummit.com
1MalaysiaPeople First,
Performance Now
Government Transformation
Programme
EconomicTransformation
Programme
The Tenth Malaysia Plan (2011-2015)
VISION 2020
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THE MACHINERY
22 Ministries 13 State Government 149 Local Authorities +150 Federal and State Statutory
Bodies
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THE CITIZEN EXPECTATION
wanberuas.blogspot.com
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EXCELLENCE
• Excellence – The quality of being extremely or outstanding.
( Oxford Advanced Learner’s Dictionary, 1999, p. 398 )
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LEVEL OF SERVICE
• The Ordinary• Service Beyond the Ordinary• Service Beyond the Call of Duty
THE CITIZEN EXPECTATION
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(a) Reliable public service(b) Public service is complex(c) Easily accessible (eg: Urban Transformation
Centre, Rural Transformation Centre)(d) High quality service (eg: friendly,
fast, correct and transparent)(e) High quality product(f) Reasonable cost and consistent
EXAMPLE
Total Prescription 2011
Health Clinic - 25.8 millionHospital (Outpatient) - 17.6 millionHospital (Inpatient) - 12.9 million
57.3 million
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Source: Ministry of Health, Annual Report 2011, ms.131
INTERNATIONAL COMMUNITY DEMAND
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United Nations, Economic and Social Commission for Asia and the Pacifichttp://www.unescap.org/pdd/prs/ProjectActivities/Ongoing/gg/governance.asp
World Bank Doing Business 2010 Report
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Source: World Bank cited in Tenth Malaysia Plan 2011-2015, p.73
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STAFF EXPECTATION
www.infoharian.com
Continued
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STAFF EXPECTATION1.Quality leadership2.Conducive working environment3.Enough training opportunities4.Ample career development5.Reasonable promotion prospect6.Health facilities (inc:for family members)7.Salary and perks8.Good exit policy 9.Acceptable retirement package
IMAGE BUILDING FOR THE PUBLIC SERVICE
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(1) Negative image worldwide(2) Intellectual crisis(3) A single entity(4) The use of the term is inconsistent
RECOMMENDATIONS
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Excellence Human Capital
Mental Strength
Physical Outlook
Suitable and
Acceptable Behavior
Mohd Nasir, 2014
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Leadership Thinking process Decision making Crave for knowledge Efficient and effective Prudent Time conscious Calm and compose
MENTAL STRENGTH
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Leadership Set vision and move agenda Lead others Utilization of resources Do not take side Train and develop people Acknowledge success Tolerate mistake
Thinking Process
MacroSectoralOrganisational
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•Strategies
•Objectives
•Policies and Procedures
•Structure
•Technology
•Formal Authority
•Chain of Command
Visible Aspects
•Attitudes
•Perceptions
•Group Norms
•Informal Interactions
•Interpersonal and Intergroup Conflicts
Hidden Aspects
Adapted: Robbins, et al,p. 299Just the tip of the iceberg, Posted in General Posts by Benny V on 10/6/2010 URL : http://bennyv.theworldrace.org/?filename=just-the-tip-of-the-iceberg
JUST THE TIP OF THE ICEBERG
Quality of Thinking Process
HIGH
HIGH
Thinking
Doing
High Thinking
Low Doing
High Thinking
High Doing
High Doing
Low Thinking
Low Thinking
Low Doing
Source : Adapted : Tan Sri Ismail Adam, Public Service Delivery : Leveraging HRD, JPA 2007
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Learning Framework (ASK)
• Attitude
• Skills
• Knowledge
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Learning Organization – “An organisationin which practices and processes aredesigned to enable individual and grouplearning to benefit the entireorganisation, through its contribution tocontinuous performance improvementand cultural renewal.”Wilton, N; An Introduction to Human Resource Management, 2011, p.463.
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Stay healthy Pleasant personality Command of language Attire Tidy Conducive Environment
PHYSICAL OUTLOOK
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SUITABLE AND ACCEPTANCE BEHAVIOR
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• Integrity• Honesty• Tactful• Trustworthiness
MANAGING DIFFICULT EMPLOYEE
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• Abuse of power• Criminal breach of trust• Cheating• Abetting
EFFECTIVE DELIVERY SYSTEM
Excellence Human Capital
Quality Service
Quality Product
Mohd Nasir,2014
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Speech by the Prime Minister Dato’ Sri Mohd. Najib bin Tun Abdul Razak Introducing the Motion to Table the Tenth Malaysia Plan on 10 June 2010 at 11.30 am, para.63
“Competition for talent has intensified, manycountries particularly developed nations, haveadopted comprehensive and open policies inattracting the best talent including Malaysians. Askilled and knowledgeable workforce is thecutting edge of a nation’s competitiveness. Inthis regard, the Government will implementholistic measures to strengthen education andtraining systems, starting from early childhood totertiary education. Aside from providing the bestteaching and learning infrastructure, theGovernment will also ensure that the quality ofteachers and educators are of a high level.”
TENTH MALAYSIA PLAN
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